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You Don't Lack Discipline — You Lack a System — Transcript

by Presence & Path · 5,439 words · 959 segments · language en · Watch on YouTube

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  1. 0:00At 9:00 in the morning, Shawn Mercer was
  2. 0:02organizing the schedules of 12 people
  3. 0:04without letting a single deadline slip.
  4. 0:07At 11:00 at night, the same man couldn't
  5. 0:09keep a 20-minute promise he'd made to
  6. 0:11himself. Same mind,
  7. 0:13>> [music]
  8. 0:13>> same character, same Shawn. So, where
  9. 0:16was the flaw? The answer came from the
  10. 0:18last place anyone would expect. A tiny
  11. 0:21train station in rural Japan and an old
  12. 0:23railwayman who spent 40 years [music]
  13. 0:25keeping an entire line on schedule
  14. 0:27without relying on anyone's willpower.
  15. 0:30In November 2017,
  16. 0:32a railway company in the Tokyo area
  17. 0:35issued an official apology to its
  18. 0:37passengers.
  19. 0:38The reason?
  20. 0:39A train had left the station 20 seconds
  21. 0:42ahead of schedule.
  22. 0:4320 seconds
  23. 0:45early.
  24. 0:47On the bullet trains of the country's
  25. 0:48busiest line, the average delay per trip
  26. 0:51has stayed under 1 minute in several
  27. 0:53years.
  28. 0:54And that figure includes typhoons,
  29. 0:55blizzards, and earthquakes.
  30. 0:57Now, think about it.
  31. 0:59Do you really believe Japanese railway
  32. 1:01workers wake up every day overflowing
  33. 1:03with motivation? That they never sleep
  34. 1:05badly, never argue at home, never feel
  35. 1:07like quitting? They're human. They get
  36. 1:10tired, make mistakes, and get distracted
  37. 1:12like the rest of us.
  38. 1:14The secret lies in what surrounds them.
  39. 1:16And the Japanese have a word for it,
  40. 1:18Shikumi. It means mechanism, structure,
  41. 1:22the way the pieces are put together so
  42. 1:24the result happens even when people are
  43. 1:26having a bad day. Inside Shikumi live
  44. 1:29three ideas you're going to learn today.
  45. 1:31The first is called Poka Yoke,
  46. 1:33mistake-proofing. It was created by a
  47. 1:35Japanese engineer named Shigeo Shingo.
  48. 1:38The original name was Baka [music] Yoke,
  49. 1:40which means idiot-proofing. Shingo
  50. 1:43changed it after a factory worker was
  51. 1:44offended. And that change carries the
  52. 1:47whole philosophy. The person who makes
  53. 1:49the mistake is just an ordinary person,
  54. 1:51and it's the process's job to protect
  55. 1:54them.
  56. 1:55The second is called Heijunka,
  57. 1:57leveling,
  58. 1:58carrying the same weight every day at a
  59. 2:00pace you can handle even in the worst
  60. 2:02week of the year.
  61. 2:03No heroic peaks, no collapses.
  62. 2:07The third is the strangest of all,
  63. 2:10shisa kanko, pointing and calling.
  64. 2:13Japanese train drivers point at the
  65. 2:14signal and say out loud what they see.
  66. 2:17It looks like theater, but a Japanese
  67. 2:19railway study from 1994 measured the
  68. 2:22effect of this gesture. Errors dropped
  69. 2:24by up to 85%. Now, look at your own
  70. 2:27life.
  71. 2:28A major running app analyzed millions of
  72. 2:30workouts and found the day when the most
  73. 2:32people abandoned their New Year's goals.
  74. 2:34It falls around the second week of
  75. 2:36January, 2 weeks. That's roughly how
  76. 2:39long willpower lasts on its own.
  77. 2:41So, what if the thing you call a lack of
  78. 2:43discipline has another name, a Japanese
  79. 2:45name,
  80. 2:46one nobody ever taught you? In this
  81. 2:48video,
  82. 2:49>> [music]
  83. 2:49>> you'll understand why you start the week
  84. 2:51at full speed and fall apart by
  85. 2:52Thursday,
  86. 2:54and why you can be the most reliable
  87. 2:55person at work
  88. 2:56>> [music]
  89. 2:57>> while breaking almost every promise you
  90. 2:58make to yourself.
  91. 3:00You'll discover how to redesign your
  92. 3:02home and your routine so the right
  93. 3:04choice becomes easy and the wrong one
  94. 3:06becomes tiring. And you'll understand
  95. 3:08why that perfect week you plan every
  96. 3:10Sunday is exactly what knocks you down.
  97. 3:13You'll learn a 2-second gesture used by
  98. 3:15Japanese train drivers that wakes your
  99. 3:17brain up at the exact moment autopilot
  100. 3:20was about to drag you to the couch.
  101. 3:22And at the end, you'll walk away with a
  102. 3:247-day plan,
  103. 3:26simple,
  104. 3:27concrete, designed to work even on the
  105. 3:30day you have zero motivation, because
  106. 3:32that's exactly the day a system shows
  107. 3:34what it's worth. Before I tell you
  108. 3:36Shawn's story, subscribe to the channel
  109. 3:39and hit like.
  110. 3:40It helps this video reach more people
  111. 3:42stuck in the same cycle. And tell me in
  112. 3:44the comments, what's the promise you
  113. 3:46break with yourself most often? The gym,
  114. 3:49>> [music]
  115. 3:49>> a diet, studying, going to bed early,
  116. 3:52putting your phone down.
  117. 3:53Write it below.
  118. 3:55I read the comments and many videos on
  119. 3:57this channel were born from them. Thank
  120. 3:59you for being here, truly. Now, back to
  121. 4:02the video.
  122. 4:03Chapter 1.
  123. 4:05The man who organized everyone.
  124. 4:08Shawn Mercer was 33 and worked as a
  125. 4:10project manager at a logistics software
  126. 4:12company in Chicago.
  127. 4:14At work, he was the kind of person
  128. 4:16everyone wants on their team. Every
  129. 4:18Monday at 9:00, a 15-minute meeting, a
  130. 4:21board with colored cards,
  131. 4:23every task with an owner and a deadline,
  132. 4:25a checklist for everything.
  133. 4:27His team hadn't missed a delivery in 3
  134. 4:29years.
  135. 4:29>> [music]
  136. 4:30>> His co-workers joked that he was the
  137. 4:31office clock. At home, the clock
  138. 4:34stopped. His gym had been charging him
  139. 4:36$59 a month for 14 months. He'd gone
  140. 4:39nine times. The product design course
  141. 4:42he'd bought to switch careers had been
  142. 4:44stuck on lesson four for eight months,
  143. 4:46and his phone stayed in his hand until
  144. 4:482:00 in the morning almost every night.
  145. 4:50Every Sunday, Shawn sat down with a
  146. 4:52notebook and planned the perfect week.
  147. 4:55Monday, gym at 6:00, one lesson every
  148. 4:57night,
  149. 4:58>> [music]
  150. 4:58>> bed at 11:00.
  151. 5:00He wrote it neatly, underlined it, and
  152. 5:03felt like a different person.
  153. 5:05By Wednesday, the notebook had
  154. 5:06disappeared under a pile of mail.
  155. 5:09And every time he did the same silent
  156. 5:11math, "I'm lazy. I lack discipline.
  157. 5:14Other people can do it. I [music]
  158. 5:15can't." Then came the night of his
  159. 5:18annual review.
  160. 5:19His boss, Diane, looked him in the eye
  161. 5:21and said, "Shawn, you're the most
  162. 5:22reliable person in this company." He
  163. 5:25left the office practically floating.
  164. 5:271:40 in the morning, Shawn was in the
  165. 5:30kitchen, still in his dress shirt,
  166. 5:31scrolling on his phone.
  167. 5:33An automated email from the gym came in.
  168. 5:36"We miss you. It's been 63 days since
  169. 5:38your last visit." He laughed to himself,
  170. 5:41a bitter laugh. The most reliable person
  171. 5:43in the company, reliable for everyone
  172. 5:46except himself.
  173. 5:47Two weeks later, the company sent Shawn
  174. 5:50to Japan, a 6-week project with a rail
  175. 5:53[music] freight partner in a small town
  176. 5:55in Nagano Prefecture.
  177. 5:57He'd be staying in a small rented house
  178. 5:59near a little countryside station. On
  179. 6:01the plane, he thought, "This is my
  180. 6:03chance, new country, new routine. I'll
  181. 6:05start from scratch there."
  182. 6:06He'd wake up at 5:00 and run every day.
  183. 6:09He'd finish the course. He'd come back a
  184. 6:11new man.
  185. 6:12On the third day, the jet [music] lag
  186. 6:14swallowed everything.
  187. 6:16He woke up at 7:40 and ran to the
  188. 6:18station. He reached the platform just in
  189. 6:20time to watch the doors close.
  190. 6:22The train left at 7:47, exactly 7:47.
  191. 6:27On the empty platform, only one man
  192. 6:29remained, about 70 years old, wearing a
  193. 6:32faded cap and white gloves, calmly
  194. 6:34sweeping the floor.
  195. 6:36Before putting the broom away, he
  196. 6:38stretched out his arm, pointed at the
  197. 6:40station clock, and said something out
  198. 6:42loud,
  199. 6:43to no one. Shawn found it strange. He
  200. 6:46sat down on the bench fuming.
  201. 6:48The old man walked over with a thermos
  202. 6:50and two small cups and offered him tea.
  203. 6:52>> [music]
  204. 6:53>> In slow, careful English, he introduced
  205. 6:55himself.
  206. 6:56Genzo Hayashi, 71.
  207. 6:5940 years on that line, the last 20 as
  208. 7:02station master.
  209. 7:03When the station became unstaffed,
  210. 7:05>> [music]
  211. 7:05>> he kept coming every morning
  212. 7:07to sweep, to check, to greet the
  213. 7:09drivers.
  214. 7:10Shawn vented, half laughing, "I manage
  215. 7:12projects with 12 people and I can't wake
  216. 7:15up to go for a run. I guess I just lack
  217. 7:17discipline."
  218. 7:18Genzo took a sip of tea [music] and
  219. 7:20answered with a story.
  220. 7:23One winter, years ago, a young driver
  221. 7:25kept overshooting the stopping point at
  222. 7:27that same platform almost every week.
  223. 7:30His superiors wanted him taken off the
  224. 7:31line. Genzo walked along the tracks and
  225. 7:34found that the sign marking where
  226. 7:36braking should begin sat just past a
  227. 7:38curve where ice built up.
  228. 7:40He moved the sign 50 m. The problem
  229. 7:43disappeared that same week.
  230. 7:45The young man stayed the same, Kenzo
  231. 7:47said.
  232. 7:47>> [music]
  233. 7:47>> The sign moved.
  234. 7:49Here at the station when something went
  235. 7:51wrong, the first question was always the
  236. 7:53same. What allowed this to happen?
  237. 7:55>> [music]
  238. 7:55>> We call that Shikumi.
  239. 7:57The way things are set up. Discipline is
  240. 8:00what you use when the Shikumi fails.
  241. 8:02Then came his first assignment.
  242. 8:04Tonight, don't promise anything. Just
  243. 8:06observe. Write down the time and the
  244. 8:08place where each of your promises died.
  245. 8:11That night, Shawn wrote, "Running died
  246. 8:13at 5:00 a.m. at the alarm clock next to
  247. 8:15the bed within arm's reach. Course died
  248. 8:18at 9:00 p.m.
  249. 8:19>> [music]
  250. 8:19>> when I opened my laptop and the first
  251. 8:20tab was YouTube. Sleep died at 11:00 in
  252. 8:23bed with my phone charging next to my
  253. 8:25pillow."
  254. 8:27He stared at the list. Each promise had
  255. 8:29died in a specific place at a specific
  256. 8:31time. Each one had an address.
  257. 8:34What Kenzo did was replace the question
  258. 8:36Shawn had been asking himself for years.
  259. 8:38The old question was, "What's wrong with
  260. 8:41me?"
  261. 8:42The new one is, "What allowed this to
  262. 8:43happen?"
  263. 8:45It seems like a small detail. It changes
  264. 8:47everything.
  265. 8:48Behavioral research shows that around
  266. 8:5043% of what we do every day happens on
  267. 8:53autopilot.
  268. 8:54Same place, same time, while our minds
  269. 8:57are somewhere else.
  270. 8:58Almost half of your life runs on a track
  271. 9:00you don't even notice. And your
  272. 9:02environment is what lays that track. The
  273. 9:04phone next to your bed.
  274. 9:06The tab that opens first. The couch
  275. 9:08sitting between the front door and your
  276. 9:10bedroom.
  277. 9:11And when you blame yourself, your brain
  278. 9:13feels shame and goes looking for quick
  279. 9:15relief.
  280. 9:17Usually in the same phone that pulled
  281. 9:18you down.
  282. 9:20So, do this today.
  283. 9:21Take the last three promises you broke.
  284. 9:24For each one, write down the exact time
  285. 9:26and place where it died. No judgement.
  286. 9:28Just the address.
  287. 9:30You'll notice your failures follow a
  288. 9:32pattern.
  289. 9:33And anything that follows a pattern can
  290. 9:34be redesigned.
  291. 9:36Chapter two. the metal hoop.
  292. 9:40The next morning, Shawn arrived at the
  293. 9:42station 10 minutes before the train.
  294. 9:44He showed Genzo the list.
  295. 9:46The old man read it in silence and
  296. 9:48chuckled at the part about the alarm
  297. 9:50clock within arms reach.
  298. 9:52Then he opened a canvas bag and pulled
  299. 9:54out a curious object.
  300. 9:56A metal hoop the size of a steering
  301. 9:57wheel with a small worn leather pouch
  302. 10:00attached to it.
  303. 10:01>> [music]
  304. 10:01>> "This line has only one track," he
  305. 10:03explained. "Trains go back and forth on
  306. 10:05the same rails.
  307. 10:07If two of them enter the same section at
  308. 10:08the same time from opposite directions,
  309. 10:11>> [music]
  310. 10:11>> they collide head-on."
  311. 10:13Inside the pouch was a metal token.
  312. 10:16Each section of the line had its own.
  313. 10:18No train could enter a section without
  314. 10:20that token in the cab. And since there
  315. 10:22was only one token per section, only one
  316. 10:25train could be there at a time.
  317. 10:27"I used to stand right here with my arm
  318. 10:29out.
  319. 10:30The driver would pass and take the hoop
  320. 10:31from my hand. At the next station, he'd
  321. 10:33hand it to my colleague. For decades,
  322. 10:36that's what kept everyone on this line
  323. 10:37alive.
  324. 10:39A tired driver was safe. A distracted
  325. 10:41driver was safe.
  326. 10:43Even the driver who'd fought with his
  327. 10:44wife that morning was safe. Without the
  328. 10:47hoop in his hand, the train simply
  329. 10:49didn't leave. Genzo gave it a name, poka
  330. 10:52yoke.
  331. 10:53A mechanism that makes a mistake
  332. 10:54impossible or very difficult.
  333. 10:57And that turns the right choice into the
  334. 10:58most natural one of all."
  335. 11:01Then he pointed at Shawn's list.
  336. 11:03"Your alarm clock next to the bed is you
  337. 11:06can throw away without even getting up.
  338. 11:08That night's assignment was to redesign
  339. 11:11the little house. Three changes, no new
  340. 11:14promises."
  341. 11:15Shawn put the alarm clock on the other
  342. 11:17side of the room, on top of his running
  343. 11:19shoes with his clothes folded beside
  344. 11:21them.
  345. 11:22He left his phone charging in the
  346. 11:23genkan, the step at the entrance where
  347. 11:25Japanese people take off their shoes.
  348. 11:28And he set his laptop to open straight
  349. 11:29to lesson five of the course. The next
  350. 11:32day the alarm went off at 5:30.
  351. 11:34>> [music]
  352. 11:34>> He stumbled across the room half asleep
  353. 11:36to turn it off. And when he realized it,
  354. 11:39he was standing [music] up looking at
  355. 11:40his running shoes.
  356. 11:42He felt like the same old Shawn, tired,
  357. 11:44sleepy with his usual everyday laziness.
  358. 11:47Except this time he was already on his
  359. 11:49feet with the shoes right in front of
  360. 11:50him.
  361. 11:51He put them on and ran for 10 minutes
  362. 11:53around the rice fields,
  363. 11:54>> [music]
  364. 11:54>> his breath steaming in the cold air.
  365. 11:57That night he opened his laptop and
  366. 11:58lesson five was already there waiting.
  367. 12:01He watched it before he even thought
  368. 12:02about opening anything else.
  369. 12:04For eight months he hadn't made it past
  370. 12:06lesson four.
  371. 12:08What Genzo taught with that metal hoop
  372. 12:10is that the best decision is the one you
  373. 12:11never have to make.
  374. 12:12>> [music]
  375. 12:13>> Japanese railway workers knew a tired
  376. 12:15man at 5:00 in the morning forgets
  377. 12:17things.
  378. 12:17So they put safety into an object he
  379. 12:19held in his hand. Your brain works the
  380. 12:22same way.
  381. 12:23Conscious decisions go through the
  382. 12:24prefrontal cortex, the region that
  383. 12:27plans, compares, and resists impulses.
  384. 12:29[music]
  385. 12:30But that region loses strength with
  386. 12:31fatigue, stress, and lack of sleep. And
  387. 12:34at night, after a whole day,
  388. 12:36>> [music]
  389. 12:36>> it's running on empty.
  390. 12:38That's when your habit circuits in the
  391. 12:39basal ganglia take the wheel, reacting
  392. 12:42to whatever is in front of your eyes.
  393. 12:44In other words, at night, whatever is
  394. 12:47within arm's reach makes the decision.
  395. 12:50A psychology researcher who taught at
  396. 12:51Harvard tested this with a guitar.
  397. 12:54Kept in the closet [music] 20 seconds
  398. 12:56away, the guitar sat untouched. When he
  399. 12:58put it on a stand in the middle of his
  400. 13:00living room, he played for 21 days
  401. 13:02straight.
  402. 13:03>> [music]
  403. 13:03>> 20 seconds of friction decided the
  404. 13:05outcome.
  405. 13:06So today pick one promise.
  406. 13:09Remove 20 seconds of friction from the
  407. 13:11right behavior. Clothes laid out, a book
  408. 13:13open on the table, a full water bottle
  409. 13:15next to your computer. And add 20
  410. 13:17seconds of friction to the wrong
  411. 13:19behavior. Your phone charging outside
  412. 13:21the bedroom, logged out of the app, the
  413. 13:23TV remote in a drawer.
  414. 13:25You're building your own metal hoop.
  415. 13:27Chapter 3, the perfect week.
  416. 13:30>> [music]
  417. 13:30>> It worked so well that Shawn got carried
  418. 13:32away, and that's when he fell into the
  419. 13:34most common trap for anyone starting to
  420. 13:36change. In his second week, he built an
  421. 13:39athlete's routine, a 45-minute run,
  422. 13:42>> [music]
  423. 13:42>> three course lessons every night, cold
  424. 13:43showers, meditation, 20 minutes of
  425. 13:46Japanese on an app, bed at 10:00 sharp.
  426. 13:48He did all of it for 6 days. On
  427. 13:50Saturday, he showed up at the station
  428. 13:52with a huge smile. Genzo, this week was
  429. 13:54perfect, truly perfect. The old man gave
  430. 13:58a brief smile, glanced at the timetable
  431. 14:00hanging on the wall, and kept drinking
  432. 14:02his tea.
  433. 14:04In the third week, the project got
  434. 14:05tight.
  435. 14:06A client changed the scope, and meetings
  436. 14:08stretched into the night. On Thursday,
  437. 14:11Shawn skipped his run. On Friday, he
  438. 14:13didn't even open the course. On
  439. 14:15Saturday, he stayed on his phone until
  440. 14:183:00 in the morning. On Sunday, he woke
  441. 14:20up with that old voice in his head.
  442. 14:22>> [music]
  443. 14:22>> See, it lasted 2 weeks. This is who you
  444. 14:25are, always have been. Then Monday, he
  445. 14:27almost didn't go to the station.
  446. 14:29When he got there, Genzo was waiting
  447. 14:31with a large folded sheet of paper under
  448. 14:33his arm. It was a timetable diagram. The
  449. 14:36Japanese call it a dia, a sheet full of
  450. 14:38diagonal lines crossing the paper. Each
  451. 14:41line, a train.
  452. 14:43Each crossing, a meeting planned to the
  453. 14:45second.
  454. 14:46See these lines?
  455. 14:48>> [music]
  456. 14:48>> Genzo said. Almost all of them have the
  457. 14:50same slope. Every train on this line
  458. 14:53runs at the same pace every day, rain or
  459. 14:56snow. A train that goes too fast on one
  460. 14:59stretch arrives early at the next
  461. 15:01station.
  462. 15:02Then it has to sit and wait, and it gets
  463. 15:04in the way of the trains behind it. And
  464. 15:06a late train that tries to make up time
  465. 15:08by speeding is the most dangerous of
  466. 15:10all.
  467. 15:11We absorb delays little by little along
  468. 15:13the entire line. He folded the paper.
  469. 15:16This is called heijunka,
  470. 15:18>> [music]
  471. 15:18>> leveling. Each day's load has to be the
  472. 15:21load you can handle on your worst day.
  473. 15:23You built a bullet train schedule for a
  474. 15:25countryside line. At the first rain, the
  475. 15:28line stopped.
  476. 15:29Then he asked the question that turned
  477. 15:31Shawn's thinking around.
  478. 15:33On your worst day, exhausted after 12
  479. 15:35hours of work, how long can you run?
  480. 15:38Shawn thought about it.
  481. 15:4010 minutes, [music] maybe.
  482. 15:41Then that's your schedule, 10 minutes
  483. 15:43every day. And the course?
  484. 15:4515 minutes. 15. Now the hard part. On
  485. 15:48good days, you'll want to run for an
  486. 15:50hour. Run 20 minutes at most. Save the
  487. 15:53desire for the next day.
  488. 15:55Shawn frowned.
  489. 15:57But if I'm feeling good, why stop?
  490. 15:59Genzo put the thermos away.
  491. 16:01Because Monday's excess becomes
  492. 16:03Thursday's debt.
  493. 16:04The perfect week is what knocked you
  494. 16:05down.
  495. 16:07What Genzo showed with that paper full
  496. 16:09of lines is that consistency comes from
  497. 16:11a pace that fits your real life.
  498. 16:13And real life has heavy weeks, sick
  499. 16:15kids, stressed out bosses, the flu.
  500. 16:18>> [music]
  501. 16:18>> Your system has to fit all of it.
  502. 16:20There's an explanation for what happened
  503. 16:22to Shawn.
  504. 16:23Every fresh start releases a wave of
  505. 16:25dopamine, the neurotransmitter tied to
  506. 16:28anticipation and novelty.
  507. 16:30It's what makes you plan that heroic
  508. 16:32week on Sunday night.
  509. 16:34Over time, the novelty fades, dopamine
  510. 16:36drops, and the giant plan is still there
  511. 16:39demanding the same energy as before.
  512. 16:41That's where a phenomenal psychologist
  513. 16:43called the what-the-hell effect comes
  514. 16:45in.
  515. 16:45They observed it in people on diets.
  516. 16:48Whoever broke the rule once tended to
  517. 16:49throw away the rest of the day.
  518. 16:52I already blew it, so who cares?
  519. 16:54That all-or-nothing thinking hits
  520. 16:56hardest in people who set goals that are
  521. 16:58too big.
  522. 16:59So do this now.
  523. 17:01Take your main promise and set two
  524. 17:03numbers, the minimum,
  525. 17:05what you can do on your worst day,
  526. 17:06tired, [music]
  527. 17:07sick, unmotivated, and the ceiling, the
  528. 17:11most you'll do even on a great [music]
  529. 17:13day. Your goal is to live between those
  530. 17:15two numbers every single day.
  531. 17:18And if you hit zero one day, the rule is
  532. 17:20simple. Never two days [music] in a row.
  533. 17:23Chapter four, the pointing finger.
  534. 17:26In the following weeks, the new rhythm
  535. 17:28held. 10 minutes of running, sometimes
  536. 17:3020. 15 [music] minutes of the course.
  537. 17:33Shawn was starting to enjoy the feeling
  538. 17:35of following through.
  539. 17:36But there was still a leak.
  540. 17:38One night at 10:30, he went to the
  541. 17:40Genkan to grab a bottle of water. He
  542. 17:42picked up his phone just to check a work
  543. 17:44message.
  544. 17:46The next time he looked at the clock,
  545. 17:47>> [music]
  546. 17:47>> it was 12:40.
  547. 17:49He was standing in the hallway in his
  548. 17:51socks, scrolling through videos.
  549. 17:53>> [music]
  550. 17:53>> He didn't even remember deciding to pick
  551. 17:55up the phone.
  552. 17:57His hand did it on its own.
  553. 17:59The next morning, Shawn finally asked
  554. 18:00the question he'd been holding since the
  555. 18:02first day.
  556. 18:03>> [music]
  557. 18:03>> Genzo, why do you point at the clock and
  558. 18:05talk to yourself?
  559. 18:07The old man smiled. He stretched out his
  560. 18:09arm, pointed his index finger at the
  561. 18:11signal at the end of the platform, and
  562. 18:13said in a firm voice, Shingo Yoshi.
  563. 18:16Signal checked. Then he pointed at the
  564. 18:18clock.
  565. 18:19Shichi ji yonju nana fun.
  566. 18:227:47.
  567. 18:24This is called shisa kanko, pointing and
  568. 18:26calling.
  569. 18:28Every Japanese train driver does it.
  570. 18:30>> [music]
  571. 18:30>> They point at the signal, the
  572. 18:31speedometer, the clock, and say it out
  573. 18:33loud.
  574. 18:34Tourists find it funny.
  575. 18:36In 1994, railway researchers measured
  576. 18:39the effect. People who pointed and
  577. 18:41called made up to 85% fewer mistakes
  578. 18:44than people who only looked.
  579. 18:45>> [music]
  580. 18:46>> When the eyes, the hand, and the voice
  581. 18:47work together, the mind wakes up.
  582. 18:50To this day, before I leave the house, I
  583. 18:52point at the stove and say gas off.
  584. 18:54My wife has been laughing at me for 40
  585. 18:56years.
  586. 18:57And for 40 years, I've left the house
  587. 18:59with peace of mind.
  588. 19:01Shawn laughed, too.
  589. 19:03Genzo turned serious.
  590. 19:06Your system already knows what to do.
  591. 19:08Your phone is in the right place.
  592. 19:10Your shoes are in the right place.
  593. 19:12Now you need to be awake at the exact
  594. 19:14moment the system needs you.
  595. 19:16The assignment was to choose three
  596. 19:18points in the day where his routine
  597. 19:19usually went off the rails and install a
  598. 19:22point and call right there.
  599. 19:24Sean chose them.
  600. 19:26At 10:00 at night in the Genkan, point
  601. 19:28at the phone. Phone stays here.
  602. 19:31In the morning, point at the shoes.
  603. 19:33Shoes, 10 minutes.
  604. 19:36In the evening in front of the laptop,
  605. 19:38course, 15 minutes.
  606. 19:40The first night, he whispered, glancing
  607. 19:42around mortified.
  608. 19:44The second night, he said it a little
  609. 19:45louder. On the third night, his hand was
  610. 19:47already reaching for the phone when he
  611. 19:49remembered.
  612. 19:50He stretched out his finger.
  613. 19:53Phone
  614. 19:54stays here.
  615. 19:56The sentence sounded so absurd in that
  616. 19:58empty hallway that he laughed out loud.
  617. 20:00And in that laugh, the spell broke. He
  618. 20:02left the phone where it was and went to
  619. 20:04bed.
  620. 20:0510:11
  621. 20:07What Genzo meant is that even a
  622. 20:09well-built system still needs a moment
  623. 20:11of awareness.
  624. 20:12A small one, 2 seconds.
  625. 20:14Right at the point where your day
  626. 20:15usually goes off track.
  627. 20:17And there's a neurological explanation
  628. 20:19for that.
  629. 20:20Habits run in a deep brain structure
  630. 20:22[music]
  631. 20:23called the striatum, part of the basal
  632. 20:25ganglia.
  633. 20:26It executes entire sequences without
  634. 20:28asking your conscious mind for
  635. 20:30permission. Pick up the phone, unlock
  636. 20:32it, open the app. All in one automatic
  637. 20:35block.
  638. 20:36>> [music]
  639. 20:36>> The most accepted explanation for
  640. 20:37pointing and calling is that it forces
  641. 20:40the brain to combine at the same moment
  642. 20:42>> [music]
  643. 20:42>> the movement of your arm, focused
  644. 20:44vision, and the sound of your own voice.
  645. 20:47That extra effort pulls the prefrontal
  646. 20:49cortex back into the scene.
  647. 20:52For 2 seconds, you're the one deciding
  648. 20:54again. And 2 seconds are enough to break
  649. 20:56the block.
  650. 20:57In fact, the New York City Subway
  651. 20:59adopted the gesture for its conductors
  652. 21:01in the 1990s.
  653. 21:03So, find your derailment point today.
  654. 21:06That exact minute when the night starts
  655. 21:07to slip away.
  656. 21:09It might be when you lie down on the
  657. 21:10couch, when you open the [music] fridge,
  658. 21:13when you pick up your phone in bed.
  659. 21:15Install your Shisa Kanko right there.
  660. 21:17Point and say what's going to happen.
  661. 21:19It'll feel ridiculous. Do it anyway.
  662. 21:22That ridiculous feeling is the sound
  663. 21:25autopilot makes when it shuts off.
  664. 21:27Chapter 5, the day with zero motivation.
  665. 21:31On his last morning in Japan, Shawn
  666. 21:33brought a gift, a Chicago mug.
  667. 21:36Genzo laughed, tucked the mug into his
  668. 21:38canvas bag, and pulled out a pair of
  669. 21:40worn white gloves, carefully folded.
  670. 21:43I wore these gloves in my last years at
  671. 21:44the station.
  672. 21:46So, you'll remember the finger. Then
  673. 21:48came the final lesson.
  674. 21:49A system proves its worth on a bad day.
  675. 21:52On a good day, anything works. When you
  676. 21:54go back, you'll have a very bad day.
  677. 21:56Write to me on that day.
  678. 21:59On his first day back in Chicago, before
  679. 22:01he even unpacked, Shawn redesigned his
  680. 22:03apartment. A charging station by the
  681. 22:05front door.
  682. 22:06Running clothes folded on the bedroom
  683. 22:08chair. The alarm clock across the room.
  684. 22:11The laptop opening straight to the
  685. 22:13course.
  686. 22:14The bad day came quickly.
  687. 22:16On his third day back, a major client
  688. 22:18canceled their contract. The team spent
  689. 22:20the whole afternoon blaming each other.
  690. 22:22Shawn left the office at 9:00 at night
  691. 22:24in freezing rain with jet lag still
  692. 22:27messing with his body.
  693. 22:29The old Shawn knew exactly how a night
  694. 22:31like that went. Order takeout,
  695. 22:33>> [music]
  696. 22:33>> collapse on the couch, phone until 2:00.
  697. 22:36And the next day, the same old line.
  698. 22:39"Since yesterday was a total loss, I'll
  699. 22:41start over on Monday." He opened his
  700. 22:43apartment door, and the apartment was
  701. 22:45waiting for him. The charger by the
  702. 22:48door, the clothes on the chair, the
  703. 22:49laptop open,
  704. 22:50and on the hallway shelf, Genzo's white
  705. 22:53gloves. His motivation was at zero. He
  706. 22:56picked up his phone to put it on the
  707. 22:58charger, and almost gave up halfway
  708. 23:00through the motion.
  709. 23:01Then he stretched out his finger.
  710. 23:04Phone stays here.
  711. 23:06His voice came out tired, almost comical
  712. 23:09in the empty apartment,
  713. 23:11but it came out. He looked at the
  714. 23:12laptop.
  715. 23:1415 minutes felt like a mountain that
  716. 23:16night, but that number had been chosen
  717. 23:18precisely for nights like this. He set a
  718. 23:20timer,
  719. 23:21watched 15 minutes, closed the laptop,
  720. 23:24brushed his teeth.
  721. 23:26He was in bed by 11:15.
  722. 23:28The next morning, the alarm went off
  723. 23:30across the room on top of his running
  724. 23:31shoes. It was 2° C outside. He ran 10
  725. 23:35minutes around the block, irritated at
  726. 23:37the cold, at the client, [music]
  727. 23:40at the whole world.
  728. 23:41And he ran anyway. At lunch, he wrote to
  729. 23:44Genzo.
  730. 23:45Yesterday was the worst day of the year,
  731. 23:47and I did everything with zero
  732. 23:49motivation.
  733. 23:51The reply arrived in the middle of the
  734. 23:52night on Nagano time. Just one line.
  735. 23:56Now you know your line. It runs in the
  736. 23:58rain.
  737. 23:59Six months later, Shawn finished the
  738. 24:01design course. He was running every day,
  739. 24:0320 minutes now,
  740. 24:05because he'd raised the level slowly,
  741. 24:07always leveled. He was asleep before
  742. 24:09midnight [music]
  743. 24:10almost every night.
  744. 24:11The gym?
  745. 24:13He canceled it.
  746. 24:14He discovered that what he really loved
  747. 24:16was running outside.
  748. 24:18One Friday, Diane stopped by his desk.
  749. 24:20Shawn, you seem like a different person.
  750. 24:23What changed?
  751. 24:24He thought about the metal hoop, the
  752. 24:26diagonal lines,
  753. 24:27>> [music]
  754. 24:27>> the finger pointing at the clock, and he
  755. 24:30answered,
  756. 24:31"I did for myself what I've always done
  757. 24:32for my team.
  758. 24:33>> [music]
  759. 24:33>> I built a system.
  760. 24:35What that rainy night showed is that
  761. 24:36motivation is a passenger, literally.
  762. 24:39Sometimes it gets on, sometimes it gets
  763. 24:41off halfway. The system is the track,
  764. 24:44and the track is still there, with or
  765. 24:46without a passenger.
  766. 24:47>> [music]
  767. 24:47>> So, decide today calmly on your bad day
  768. 24:50protocol.
  769. 24:51Write it on a piece of paper.
  770. 24:52>> [music]
  771. 24:52>> When I'm exhausted, unmotivated, with
  772. 24:54everything going wrong, I'll do the
  773. 24:56minimum.
  774. 24:57>> [music]
  775. 24:57>> And the minimum is this.
  776. 24:5910 minutes of walking, one page of a
  777. 25:01book, phone out of the bedroom, and in
  778. 25:03bed by 11.
  779. 25:05When the bad day comes, and it will, the
  780. 25:07decision will already be made.
  781. 25:10All you have to do is carry out what
  782. 25:11your well-rested self already chose.
  783. 25:14The decision was made on a good day.
  784. 25:16The bad day just keeps the schedule.
  785. 25:19A researcher at the University of
  786. 25:21Southern California, who spent more than
  787. 25:2330 years studying habits, sums up her
  788. 25:25findings like this.
  789. 25:27We overestimate the role of willpower.
  790. 25:31The people who maintain a behavior for
  791. 25:32years are the ones who changed the
  792. 25:34environment around them until that
  793. 25:37behavior became automatic.
  794. 25:39A study that followed more than 200
  795. 25:40adults throughout their day with phone
  796. 25:43alerts asking what they were feeling
  797. 25:45found something surprising.
  798. 25:47People with more self-control reported
  799. 25:49fewer temptations
  800. 25:51>> [music]
  801. 25:51>> and resisted impulses less often.
  802. 25:53They had organized their lives so they
  803. 25:55barely needed to resist.
  804. 25:57Japanese railway safety experts explain
  805. 25:59the logic behind pointing and calling
  806. 26:01simply.
  807. 26:02The gesture forces the body to confirm
  808. 26:05what the eyes have already registered.
  809. 26:07That double confirmation closes the gap
  810. 26:09where distraction errors slip in.
  811. 26:12And Shigeo Shingo, the creator of Poka
  812. 26:14Yoke, championed an idea that spread
  813. 26:16throughout Japanese industry.
  814. 26:18Defects are born from processes that let
  815. 26:20errors through.
  816. 26:22The answer to a defect is to redesign
  817. 26:23the process until that mistake becomes
  818. 26:26hard to make again.
  819. 26:28Now, let me hand you the schedule for
  820. 26:29your line. Seven days, one step per day.
  821. 26:32Day one, the autopsy.
  822. 26:34Write down the last three promises you
  823. 26:36broke and the address of each one, time
  824. 26:38and place. No judgment. [music]
  825. 26:40Day two, the choice.
  826. 26:42Pick one promise, just one. The one that
  827. 26:45would change your life the most if it
  828. 26:47lasted a year.
  829. 26:48The others can wait their turn. [music]
  830. 26:50Day three, your metal hoop.
  831. 26:52Make three changes to your environment.
  832. 26:55Remove 20 seconds of friction from the
  833. 26:57right behavior and add 20 seconds to the
  834. 26:59wrong one.
  835. 27:00Clothes laid out, phone out of the
  836. 27:02bedroom, logged out of the app.
  837. 27:05Day four, the leveling. Set the minimum
  838. 27:07for your worst day and the ceiling for
  839. 27:09your best day.
  840. 27:10>> [music]
  841. 27:10>> Write both numbers on a piece of paper
  842. 27:12and stick it somewhere you'll see it
  843. 27:13every day.
  844. 27:15Day five, the finger.
  845. 27:17Find your derailment point and install
  846. 27:18pointing and calling right there. Point
  847. 27:20and say it out loud.
  848. 27:22Even when you're alone, especially when
  849. 27:24you're alone.
  850. 27:26Day six, the bad day protocol.
  851. 27:28>> [music]
  852. 27:29>> Write down what you'll do when
  853. 27:30everything goes wrong. The smaller, the
  854. 27:32better.
  855. 27:33Day seven, Genzo's question.
  856. 27:35Look back at your week and for every
  857. 27:37failure ask, "What allowed this to
  858. 27:39happen?"
  859. 27:40Adjust one piece of the system, just
  860. 27:42one, and start the next week with your
  861. 27:44line running a little better than
  862. 27:45before. Months later, Shawn received a
  863. 27:48letter from Nagano. Thin paper, careful
  864. 27:50handwriting.
  865. 27:52In it, Genzo told him something he had
  866. 27:54never mentioned during those mornings at
  867. 27:55the station.
  868. 27:56At 24, [music] in his first year on the
  869. 27:58job, he made a mistake that nearly cost
  870. 28:01him his career.
  871. 28:02On a snowy night, exhausted, he cleared
  872. 28:04a train without checking a mandatory
  873. 28:06step. A colleague at the next station
  874. 28:08caught it in time. No one was hurt.
  875. 28:10[music]
  876. 28:11Everyone expected him to be fired.
  877. 28:14The station master, a man named Okada,
  878. 28:16spent the entire night with him going
  879. 28:18through the procedure step-by-step and
  880. 28:20asking at every stage,
  881. 28:22>> [music]
  882. 28:22>> "What allowed this to happen?"
  883. 28:25The following month, that step got a
  884. 28:27physical lock that no one could skip.
  885. 28:29The man who taught Shawn to build
  886. 28:31systems started his career as the most
  887. 28:33distracted worker on that line.
  888. 28:35>> [music]
  889. 28:35>> He spent 40 years keeping trains on
  890. 28:37schedule because when he was 24, someone
  891. 28:40chose to fix what surrounded him.
  892. 28:43At the end of the letter, a single
  893. 28:45sentence.
  894. 28:46"I spent 40 years protected by a good
  895. 28:48system, Shawn. Now it's your turn to
  896. 28:50build yours and to protect whoever comes
  897. 28:52after you.
  898. 28:54And here's the question that letter
  899. 28:55leaves for you.
  900. 28:56How many times have you fired yourself
  901. 28:58over a mistake your system allowed?
  902. 29:01Think of Shawn in that kitchen at 1:40
  903. 29:03in the morning reading the email from
  904. 29:05the gym.
  905. 29:06He was certain the problem was his
  906. 29:07character.
  907. 29:08All it took was a different question to
  908. 29:10turn a list of flaws into a list of
  909. 29:12addresses.
  910. 29:13An alarm clock across the room did in
  911. 29:15one day what months of guilt never did.
  912. 29:1810 leveled minutes of running held up
  913. 29:20through the worst week of the year.
  914. 29:23And a finger stretched out in an empty
  915. 29:24hallway with a slightly ridiculous
  916. 29:26sentence gave him back control in the 2
  917. 29:29seconds that mattered. The metal hoop,
  918. 29:32the diagonal lines, the finger pointing
  919. 29:33at the signal,
  920. 29:35all of it has a name, shikumi.
  921. 29:37The art of building your life so it
  922. 29:39keeps moving when you're tired, sad, or
  923. 29:41discouraged.
  924. 29:43Willpower is the train's engine.
  925. 29:46It matters,
  926. 29:47but no engine reaches its destination
  927. 29:49without tracks.
  928. 29:50And for years you've been blaming the
  929. 29:52engine for running through the weeds. So
  930. 29:54tonight before you go to sleep, ask
  931. 29:56Genzo's first question.
  932. 29:58Look at the last promise you broke and
  933. 30:00ask without anger,
  934. 30:01"What allowed this to happen?"
  935. 30:03The answer will have an address.
  936. 30:06And an address can be changed. [music]
  937. 30:07You have plenty of discipline.
  938. 30:09Now it's time to build the line it's
  939. 30:11going to run on.
  940. 30:13If this video made sense to you,
  941. 30:15subscribe to the channel and turn on
  942. 30:16notifications so you don't miss the next
  943. 30:18ones.
  944. 30:19And comment below what the first change
  945. 30:21to your environment will be. Just one.
  946. 30:24Your first metal hoop. And if you want
  947. 30:26to keep learning on this path, watch the
  948. 30:28video showing up here on the card.
  949. 30:31It pairs perfectly with what you saw
  950. 30:32today.
  951. 30:34Remember,
  952. 30:35watching is the first step.
  953. 30:37Applying what this channel teaches is
  954. 30:39what changes your life.
  955. 30:41>> [music]
  956. 30:41>> Thank you for staying until the end. See
  957. 30:43you in the next video, and remember,
  958. 30:45be present, walk with honor, follow the
  959. 30:47path.

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