Why US Healthcare Is So Broken — Transcript
Full transcript
- 0:00December 4th, 2024.
- 0:02Midtown Manhattan.
- 0:04Early in the morning, Brian Thompson,
- 0:06the CEO of United Health
- 0:08Care, is gunned down.
- 0:09Inscribed into the bullets.
- 0:11Deny, depose and defend.
- 0:14A reference to the tactics
- 0:16used by health care companies
- 0:17to increase profits. To the media’s
- 0:19surprise
- 0:20Americans show little empathy
- 0:22towards the victim,
- 0:23and instead, a country wide
- 0:25discussion begins
- 0:26on the state of universal health care.
- 0:28Today, Americans spend more on health
- 0:31care than every country on Earth
- 0:33and by a wide margin.
- 0:35Worse yet,
- 0:36Americans spend more
- 0:37even though they see a doctor 50% less
- 0:41than other wealthy nations
- 0:43and the cherry on top?
- 0:44The average US life
- 0:46expectancy is three years
- 0:47lower than comparable countries.
- 0:49What went wrong?
- 0:51This is US health care,
- 0:53an American sickness.
- 0:56The US
- 0:57spends nearly $5
- 0:58trillion on health care every year.
- 1:00This represents almost 18% of GDP.
- 1:04However, for all of this money,
- 1:06the US gets very little.
- 1:08And ranks
- 1:08last among ten high income countries
- 1:11for health outcomes and access.
- 1:13Even when looking at it
- 1:14from a purely financial point of view.
- 1:17Improving the US health care system
- 1:19could save Americans
- 1:20nearly $2.5 trillion.
- 1:24That's enough
- 1:24to exceed the mandate of Doge
- 1:26in one year.
- 1:28To understand
- 1:29what's driving these high costs
- 1:30and poor outcomes,
- 1:31we need to break out
- 1:32the different components
- 1:34of the US health care system.
- 1:35Insurance, health care providers
- 1:38and pharma.
- 1:39Let's start off
- 1:40with health care insurance.
- 1:4392% of all Americans
- 1:45have some form of health insurance.
- 1:47Generally, it's
- 1:48broken down into employer
- 1:50sponsored programs.
- 1:51Government programs,
- 1:52and individual plans.
- 1:54Unlike most of the developed world,
- 1:56when Americans have insurance,
- 1:58they can select
- 1:58from multiple providers.
- 2:00This introduces choice,
- 2:02which some argue is nice
- 2:03and allows the consumer
- 2:05to decide what's best for them.
- 2:07However, it also introduces complexity.
- 2:10Each insurance payer can have different
- 2:12billing codes,
- 2:13payment processes,
- 2:15prior authorization protocols,
- 2:17service levels,
- 2:18doctor networks,
- 2:19pharmacy networks, PBMs, and more.
- 2:22The outcome
- 2:23providing care becomes
- 2:25a lot less about medicine
- 2:27and much more about
- 2:28administrative functions.
- 2:30According to the AHA, 40% of total expenses
- 2:34incurred by hospitals
- 2:35are related
- 2:36to administrative functions.
- 2:38Not medicine. Not care.
- 2:40Not surgery.
- 2:41No admin.
- 2:43In fact, when you compare the U.S.
- 2:45with other developed
- 2:45nations, 30% of the difference in cost
- 2:49is directly due
- 2:50to administrative overhead
- 2:52introduced by the insurance regime.
- 2:55But money isn't everything.
- 2:56To truly understand the impact.
- 2:58We need to look at patient outcomes.
- 3:01U.S.
- 3:01health insurance
- 3:02companies deny 16% of all claims,
- 3:06with companies
- 3:06like UnitedHealthCare and Medica
- 3:08denying 32 and 27%, respectively.
- 3:12This means that a doctor
- 3:13seeking to provide care
- 3:14is being rejected
- 3:15by an insurance company.
- 3:17nearly one out of every five times.
- 3:20Ultimately,
- 3:21this leads to patients
- 3:22having to make tough decisions
- 3:24of paying out of pocket
- 3:26or not pursuing care at all.
- 3:28For those paying out of pocket,
- 3:29it could mean taking on large
- 3:31sums of debt,
- 3:32often with costs so high that 67%
- 3:35of all US bankruptcies
- 3:37are healthcare related,
- 3:39or they can join the nearly 40%
- 3:42of Americans
- 3:42who have or know a family member
- 3:45who has delayed medical care
- 3:46due to cost,
- 3:48often paying the ultimate price.
- 3:50Health insurance
- 3:51companies argue
- 3:52that they do this
- 3:53to control costs for patients
- 3:55and ensure that hospitals
- 3:56aren't being overzealous,
- 3:58which is partially true.
- 4:00But these insurance companies
- 4:02are increasing
- 4:03the rate of denials over time
- 4:05and employing new technologies
- 4:07to quickly reject claims.
- 4:09From 2022 to 2023,
- 4:11care denials increased 20 and 56%
- 4:15for commercial
- 4:16and Medicare Advantage
- 4:17claims, respectively.
- 4:19They do this
- 4:19because less than 1% of
- 4:21all claims are appealed.
- 4:23This isn't because patients
- 4:24don't believe they need care,
- 4:26but appealing is costly.
- 4:28complicated and very time consuming.
- 4:31Remember, deny, depose and defend.
- 4:34To make matters worse, 75%
- 4:37of all Medicare Advantage
- 4:39denials were overturned.
- 4:41That's 216,000 denials.
- 4:45The misalignment of incentives
- 4:47is so clear and abundant
- 4:49that it is shocking
- 4:51that this continues.
- 4:52It is absolutely in the insurance
- 4:54company's best interest
- 4:56to deny as often as legally possible,
- 4:59regardless of the claim.
- 5:01But let's not forget
- 5:03this isn't a rejection
- 5:04of auto insurance.
- 5:06This is possibly preventing a human
- 5:08being in their most vulnerable state
- 5:10from receiving care that they need.
- 5:13But if we dig deeper,
- 5:14it continues to get worse.
- 5:17Prior
- 5:17authorizations are a form of approval
- 5:19that insurance companies must provide
- 5:21for certain types of care.
- 5:23This means that if a doctor requires
- 5:25a certain type of care
- 5:26for their patient
- 5:27before they can proceed,
- 5:29they must get approval
- 5:30from the insurance company.
- 5:31Again,
- 5:32insurance payers claim
- 5:34that this is to ensure
- 5:35that care being provided
- 5:37is actually needed, but often it leads
- 5:40to extremely negative consequences.
- 5:42For instance,
- 5:4330% of radiation oncologists
- 5:46have had a patient
- 5:47admitted into the emergency room
- 5:49or have permanent disability
- 5:52due to prior authorizations.
- 5:54This means that a patient was prevented
- 5:56from getting care in a timely manner
- 5:59because of the administrative burden
- 6:01of prior authorizations,
- 6:02and the outcome was life changing
- 6:05to receive authorization.
- 6:07These oncologists need to draft
- 6:09an explanation
- 6:10for the insurance companies
- 6:12that is reviewed by a doctor,
- 6:13referred to as a peer.
- 6:15However, 35%
- 6:17of these peers aren't oncologists,
- 6:21but this isn't solely an issue
- 6:23for oncology.
- 6:24Across all specialties, doctors claim
- 6:27that peers are only qualified
- 6:2915% of the time.
- 6:32One of the reasons
- 6:33the insurance companies
- 6:34are able to behave this way
- 6:36is because of market concentration.
- 6:3873% of commercial markets, 71%
- 6:41of Medicare Advantage
- 6:42markets, and 90% of ACA
- 6:45markets are considered
- 6:46highly concentrated.
- 6:47Some would argue this is a good thing,
- 6:50because theoretically it would mean
- 6:51that these insurance companies
- 6:53can negotiate
- 6:53better rates with hospitals,
- 6:55and a smaller
- 6:56number of payers
- 6:57would lower administrative burden.
- 6:59But in reality, this is just not true.
- 7:02Multiple mergers
- 7:04have been studied over the years,
- 7:05including Aetna and Prudential,
- 7:07UnitedHealth and Sierra and more.
- 7:09When studied, the results are almost
- 7:11always the same.
- 7:13Premiums rise
- 7:14as the market consolidates.
- 7:16Instead of passing on savings
- 7:18to customers,
- 7:19insurers take advantage
- 7:20of their market dominance
- 7:21and increase prices and profits.
- 7:24And this competitive positioning
- 7:25is very hard to usurp.
- 7:28The barrier
- 7:28to entry of launching
- 7:29a new paper
- 7:30is very high due
- 7:31to regulatory requirements.
- 7:33Anti-competitive practices and scale.
- 7:36These insurance companies
- 7:37have gone a step further
- 7:39and have begun to vertically integrate
- 7:41in 2010.
- 7:42The Affordable Care Act
- 7:43effectively capped insurance
- 7:44profit margins
- 7:46by requiring
- 7:46that insurers spend 80 to 85%
- 7:49of what they collect
- 7:50on medical services.
- 7:52While this sounds nice in theory,
- 7:54in practice
- 7:54it led to insurance
- 7:56companies seeking profits elsewhere.
- 7:58For example, UnitedHealth directly
- 8:01employs 10,000 physicians
- 8:03and has commercial ties
- 8:05to an additional 80,000, combined
- 8:08that is 10% of all American doctors.
- 8:11Again, this might sound nice,
- 8:13but as you concentrate more power
- 8:15into the hands of a few payers,
- 8:17the ability to increase prices
- 8:19and generate greater profits
- 8:21also rises.
- 8:22This again
- 8:23is at odds
- 8:24with the goal of achieving
- 8:25better health outcomes.
- 8:27The problem
- 8:27with the current US health
- 8:28care insurance regime is that success
- 8:31for insurance
- 8:32companies is not success
- 8:33for the patients.
- 8:35The unnecessary complexity
- 8:36of the regime,
- 8:37mixed with the consolidated power
- 8:39of the major players, has failed
- 8:42to lower costs
- 8:43or improve patient outcomes.
- 8:45Put simply, it is fundamentally broken.
- 8:51We've
- 8:51talked a lot about US
- 8:52health insurance companies,
- 8:54but they aren't
- 8:55the only reason
- 8:56the health care system is broken.
- 8:58Health care
- 8:58providers are also
- 8:59a part of the problem.
- 9:01Let's start off with doctors.
- 9:03This might be hard
- 9:04for some to believe,
- 9:05but US doctors are a major contributor
- 9:08to the overpriced healthcare system.
- 9:10Take a look at this chart.
- 9:12It shows the compensation for US
- 9:14doctors compared
- 9:15to doctors of other countries.
- 9:17There are many reasons
- 9:18why doctors in the US are paid more,
- 9:20but one of the primary drivers
- 9:22is the low supply of doctors.
- 9:24The US has 2.6 practicing physicians
- 9:27per 1000 people,
- 9:29compared to the OECD average of 3.7.
- 9:32But why are there so few doctors
- 9:34in the US? Simple.
- 9:36The American Medical Association
- 9:38artificially constrained supply.
- 9:4120 years ago,
- 9:42the AMA
- 9:43lobbied to reduce
- 9:44the number of medical schools,
- 9:46cap federal funding for residencies,
- 9:48and cut a quarter
- 9:49of all residency positions.
- 9:52Because, I quote, they were worried
- 9:54of an impending surplus of physicians.
- 9:57This disgusting
- 9:59move of regulatory capture,
- 10:00influenced by greed,
- 10:02meant
- 10:02the number of medical school
- 10:03graduates in 1980 was the same as 2005,
- 10:08even though the US population
- 10:10increased by 30%.
- 10:13Now it isn't all the doctor's fault.
- 10:15Hospital groups
- 10:16and investors are also a big problem.
- 10:19Similar to insurance, consolidation
- 10:21in hospitals
- 10:22and physician practices is very common.
- 10:25One of the key drivers
- 10:26for consolidation is the high
- 10:28administrative burden
- 10:29for physicians to remain independent.
- 10:31Managing all the complexity
- 10:33of a US
- 10:33healthcare system
- 10:34can not only be time consuming,
- 10:36but costly. By joining larger groups
- 10:39physicians are often able
- 10:40to avoid dealing
- 10:41with administrative headache
- 10:43that comes with a smaller practice.
- 10:45Over the past 20 years,
- 10:46there have been 1000 mergers
- 10:48among the country's
- 10:495000 hospitals,
- 10:51and this extends beyond hospitals.
- 10:53Today, three out of every four doctors
- 10:56now works for a corporate group
- 10:57or hospital.
- 10:59Much of this has been executed
- 11:01by private equity firms.
- 11:02The one benefit of private equity
- 11:04is that it
- 11:04generally lowers costs
- 11:05within practices,
- 11:07which should, in theory,
- 11:08lead to lower prices for patients.
- 11:10However, given patients
- 11:12are captive customers,
- 11:13private equity groups
- 11:14are fully incentivized
- 11:16to increase prices.
- 11:17It's the perfect investment.
- 11:20Based on a recent study.
- 11:21When PE firms control
- 11:22more than 30% of a market.
- 11:24Prices rise meaningfully.
- 11:26Specifically, the study saw price
- 11:28rises of 18%, 16%, and 13%
- 11:33for Gastro
- 11:34OBGYN and dermatological practices,
- 11:36respectively.
- 11:37One of the most egregious
- 11:39examples of price rises
- 11:41was US Anesthesia Partners.
- 11:43After achieving
- 11:44significant market
- 11:45concentration in Denver.
- 11:47USAP was noted as charging
- 11:49reimbursement rates
- 11:5030 to 40% higher than competing groups.
- 11:54By acquiring a large
- 11:55share of anesthesiologists
- 11:57in the Denver area,
- 11:59payers and patients
- 12:00had little to no choice
- 12:02but to pay whatever USAP asked.
- 12:05All of this
- 12:06while USAP lowered their own costs.
- 12:10The saddest part?
- 12:11Quality of care doesn't increase
- 12:14and might actually decrease.
- 12:16A University of Chicago study
- 12:18found that PE ownership
- 12:20of nursing homes led to a 10% rise
- 12:23in short term mortality rates.
- 12:26Another Harvard study
- 12:27found that quality of care
- 12:28declined once
- 12:30a hospital was acquired by PE firms.
- 12:32They noted a 25% increase
- 12:35in hospital complications
- 12:36and a 38% increase
- 12:38in bloodstream infections.
- 12:40Although this may seem
- 12:41surprising to some,
- 12:42it makes perfect sense.
- 12:44To maximize profits,
- 12:46the best course of action
- 12:47is to increase the revenue
- 12:49per patient, per doctor.
- 12:51This operating leverage
- 12:52will definitely increase margins,
- 12:54but may compromise the quality of care.
- 12:57And since most PE deals are financed
- 12:59with large sums of debt,
- 13:01investors are under pressure
- 13:02to generate additional free cash flow
- 13:04to pay down the debt.
- 13:06This might mean cutting corners
- 13:08to stay afloat,
- 13:09but it isn't just private hospitals
- 13:11or PE back rooms
- 13:12that are part of the problem.
- 13:14Even nonprofits
- 13:15hospitals are exemplifying
- 13:17extreme greed.
- 13:19For example, the former CEO of UPMC,
- 13:22a nonprofit hospital, made nearly
- 13:24$13 million in fiscal year 2022.
- 13:29Yes, the head of a nonprofit
- 13:31hospital made nearly $13 million.
- 13:35When asked about his compensation,
- 13:37this is what he had to say.
- 13:38Well, that's your judgment of it.
- 13:40I think my board determines
- 13:43what the appropriate
- 13:44compensation is for me
- 13:45and for all the other executives.
- 13:47The conclusion for health care
- 13:48providers, again, is simple
- 13:50the pursuit of controlling supply
- 13:53has led to the ability
- 13:54to drive up price
- 13:55without concerns for quality of care.
- 13:58This applies to doctors
- 13:59who have artificially lowered
- 14:01their numbers, and clinic groups
- 14:02who continue to consolidate
- 14:04doctors and power.
- 14:08The last element we
- 14:10will explore is pharma.
- 14:11The United States represents
- 14:13approximately 44% of the world's
- 14:15pharmaceutical market.
- 14:17That's over
- 14:17$600 billion on a per capita basis.
- 14:21The US spends more on drugs
- 14:22than anyone else, spending nearly 50%
- 14:25more than the next highest
- 14:26country, Germany.
- 14:28But why? Is the US
- 14:29just buying different,
- 14:30better medicines?
- 14:32No.
- 14:32In fact,
- 14:33they're buying
- 14:34the exact same medicines.
- 14:36But just paying a lot more.
- 14:39When Bloomberg analyzed
- 14:40eight of the best
- 14:41selling drivers in the US,
- 14:42even after applying discounts,
- 14:45all but one or more expensive in the US
- 14:47than any other major country,
- 14:50and generally by a wide margin.
- 14:53One of the more extreme
- 14:54examples is for the chronic
- 14:56myeloid leukemia pill Gleevec,
- 14:58which costs $90,000 a year more
- 15:01in the US
- 15:02than the rest of the world, on average.
- 15:04The craziest part about this, though?
- 15:06The difference in
- 15:07price is not just limited
- 15:08to the US and other countries.
- 15:10Even within states and counties,
- 15:13people pay different prices.
- 15:15Take a commonly used generic versions
- 15:17of a prostate cancer treatment, Zytiga
- 15:20they have more than 2200 prices
- 15:22in Medicare plans.
- 15:24For example, in Northern Michigan
- 15:26you'll pay $815,
- 15:28but hop around to Lake Michigan
- 15:31and it jumps to nearly $3,400.
- 15:35One of the reasons given
- 15:36by pharmaceutical companies
- 15:37as to the high price of drugs
- 15:39is R&D costs.
- 15:40R&D is often the largest expense
- 15:42for pharma companies,
- 15:44generally comprising
- 15:4520 to 40% of revenues.
- 15:47In addition,
- 15:48the vast majority of all drug ideas
- 15:50fail,
- 15:51making the process
- 15:52to identify and commercialize
- 15:53a new drug
- 15:54extremely time consuming and risky.
- 15:58However, pharma
- 15:58companies still generate
- 16:00substantial margins
- 16:01and returns on invested capital
- 16:03as outside of R&D.
- 16:05These pharma companies
- 16:06are extremely capital efficient,
- 16:08and clearly pharma companies
- 16:10are charging less to other countries.
- 16:12The main reason medicine in the US is
- 16:14so expensive
- 16:15is because,
- 16:16unlike the rest of the developed world,
- 16:18the US government does
- 16:19not negotiate directly
- 16:21with pharma companies.
- 16:22In fact, they aren't even allowed to,
- 16:24as per
- 16:25the Medicare Noninterference clause,
- 16:28by spreading the negotiating power
- 16:29across payers.
- 16:31The US is unable to realize the scale
- 16:33benefits that it has.
- 16:35This negotiating power
- 16:36was further eroded
- 16:38when the Medicaid drug
- 16:39rebate program was put in place.
- 16:41In essence, the program
- 16:42set a maximum
- 16:43price for drugs within Medicaid.
- 16:45But in doing so,
- 16:46pharma companies
- 16:47made up for the lost
- 16:48revenue with other payers.
- 16:50The problem with pharma
- 16:52is not only about prices,
- 16:53but it's also about ethics.
- 16:55In 2014,
- 16:56the open Payments
- 16:57Database was launched to disclose
- 16:59financial relationships
- 17:01between health care providers
- 17:02and pharma companies.
- 17:04Now, you might ask,
- 17:05outside of employment,
- 17:06why would pharma companies pay doctors?
- 17:09Very simple.
- 17:10Pharma companies
- 17:11want people to use their medicines,
- 17:13and the only thing in their way
- 17:15is a doctor prescribing it.
- 17:17To this end,
- 17:17they offer illegal kickbacks
- 17:19and other incentives
- 17:20to ensure
- 17:21that doctors recommend their drug
- 17:23and not someone else's.
- 17:24Sadly, this behavior is on the rise.
- 17:27Since
- 17:272014, payments have grown from 6.5
- 17:30billion to $12.8 billion.
- 17:34Not all of this is illegal,
- 17:36but in our view,
- 17:37almost all of it is a gray area.
- 17:39How can you be sure
- 17:40that a doctor will be objective
- 17:42if they have pharma companies
- 17:44supporting their research,
- 17:45giving them speaking fees,
- 17:47hiring them as consultants?
- 17:48And most atrocious
- 17:49of all, paying them kickbacks.
- 17:52There are dozens of examples
- 17:53of bad behavior.
- 17:54Novartis in 2010, Pfizer in 2014,
- 17:58and then more recently, Purdue Pharma
- 18:00with the opioid crisis.
- 18:02This is not a financial crime.
- 18:04Rather, it is a crime against humanity.
- 18:07The pharma system is very, very broken.
- 18:10Not only do Americans
- 18:11pay exorbitant amounts
- 18:13for the same drug,
- 18:14but they can't even be sure
- 18:15that they are being prescribed
- 18:16the right medicines.
- 18:21Now, that was a ton of information.
- 18:23And frankly,
- 18:24we cut out a lot,
- 18:25including the impact of PBMs,
- 18:27hidden fees, price transparency.
- 18:30The problems with Medicare Advantage,
- 18:32the destruction of rural hospitals,
- 18:34and more.
- 18:35Simply put,
- 18:36the US health care
- 18:37system is a behemoth,
- 18:38and it is very complicated.
- 18:41But from this complexity rises
- 18:43extreme inefficiency
- 18:44and the failure
- 18:45to achieve the right health outcomes.
- 18:47That said,
- 18:48if you are wealthy
- 18:49and financially stable,
- 18:51the US health care system
- 18:52is likely the best on Earth.
- 18:55The US has the most advanced
- 18:56technologies,
- 18:57the most advanced facilities,
- 18:59arguably the best doctors in the world.
- 19:02The catch?
- 19:03You must be able
- 19:04and willing to pay for it.
- 19:06The US health care
- 19:07system is a Lamborghini.
- 19:09Yes, it is capable, but at what cost?
- 19:12Would we accept
- 19:13a world
- 19:14where the only car you can drive
- 19:16was a luxury vehicle?
- 19:18No.
- 19:19Medicine is an enterprise.
- 19:20Sure.
- 19:21But it's different.
- 19:22It's not about selling
- 19:24the tastiest cheeseburger.
- 19:25Nor is it about changing your car tire,
- 19:28so you can get to work.
- 19:29It is life or death.
- 19:31It is as human as it gets.
- 19:33And even if
- 19:34you are opposed to a government run
- 19:36health care model,
- 19:37you have to admit that those models
- 19:40are still better
- 19:41than what the US has today.
- 19:43Not only is the US
- 19:44the most expensive in the world,
- 19:47but it also has
- 19:48some of the worst outcomes
- 19:50in the developed world.
- 19:51If you have watched our channel
- 19:52for a while,
- 19:53you might have ascertained
- 19:55that we're not exactly socialist.
- 19:57In fact,
- 19:58you might argue
- 19:59we are quite pro-business.
- 20:02But don't let that fool you.
- 20:03Above everything else,
- 20:04we care about ethics and outcomes.
- 20:07And to us, it doesn't matter
- 20:09whether the US system is public
- 20:11or private.
- 20:12The fact of the matter is,
- 20:14it is a disaster.
- 20:16It is a system that would reject care
- 20:18to a sick child
- 20:20because of prior authorization.
- 20:22It is a system
- 20:23that would increase
- 20:24emergency medicine fees
- 20:25and surprise recovering patients
- 20:27with an insurmountable bill.
- 20:29It is a system where costs continue
- 20:32to rise, outcomes continue to decline,
- 20:35and nothing seems to improve.
- 20:37So we must ask ourselves, is
- 20:39greed always good?
- 20:42Thank you for watching.
- 20:44Subscribe to 2&20
- 20:45for more on business, economics
- 20:48and politics.
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