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"Why Is My Mind Working Against Me?" | 1 Hour of Alex Hormozi — Transcript

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  1. 0:00I sell dreams and I built an ecosystem
  2. 0:02to make it happen essentially. What does
  3. 0:03that mean? [laughter]
  4. 0:04>> Let's get into it. I started off
  5. 0:06flipping homes.
  6. 0:07>> Okay, thank you.
  7. 0:08>> And then uh [laughter]
  8. 0:10>> Okay.
  9. 0:10>> I started off flipping homes and it got
  10. 0:12to a point where [snorts]
  11. 0:13>> that's a hope and opportunity.
  12. 0:14>> Hey, it works. [laughter]
  13. 0:18>> I flip houses. Got to a certain point.
  14. 0:19We got about 30 40 consecutively every
  15. 0:21year market revenue is about 4 mil.
  16. 0:23>> Okay.
  17. 0:24>> Just that line itself. It got to a point
  18. 0:26there's too much competition. had a hard
  19. 0:28time being profitable per flip.
  20. 0:30>> So I developed a model where we
  21. 0:32>> convert competition to collaboration.
  22. 0:34Start a contracting company instead of
  23. 0:36buying the product becoming the product
  24. 0:38and then started a coaching channel
  25. 0:40where I feed this ecosystem vertically
  26. 0:42integrated HVAC company, roofing
  27. 0:44company, uh dumpster company,
  28. 0:46contracting, the whole nine yards. So
  29. 0:48teaching people how to do it and I'm
  30. 0:49giving them the process and how to do
  31. 0:51it. All that is different revenue drips
  32. 0:52for me. Uh what's stopping me? I got too
  33. 0:56busy too fast and uh owner operator for
  34. 0:59a long time up until about three months
  35. 1:00ago. Hired a COO now transitioning a lot
  36. 1:03of the operation stuff onto her. Really?
  37. 1:06I don't know what the [ __ ] I'm doing
  38. 1:07because like I'm trying to transition
  39. 1:08myself out. I don't know how to run a
  40. 1:10COO.
  41. 1:10>> Why are you trying to transition out of
  42. 1:12the role or out of the company?
  43. 1:14>> A little bit of both. So out of the role
  44. 1:17because to be honest, I don't really
  45. 1:19care about the revenue uh growth factor.
  46. 1:22I care more about the impact. So, a
  47. 1:24promise I made myself is I want to
  48. 1:26impact at least five like one million
  49. 1:27lives before I die. So, how do I do
  50. 1:29that? I'm not going to be doing it
  51. 1:30flipping homes at a small scale. But, I
  52. 1:32built a company that's so based in
  53. 1:34locality that I'm trapped within it
  54. 1:37because it's so local. My team is there,
  55. 1:38my resources, my companies. The coaching
  56. 1:41program only makes sense because it's
  57. 1:44local. But because my market size,
  58. 1:46there's only so many people I can get
  59. 1:47consecutively every time, unless I keep
  60. 1:49dropping prices. The opposite of
  61. 1:50increasing price.
  62. 1:51>> So, what does that mean? I have to go to
  63. 1:53a national stage is how to how do I take
  64. 1:55this coaching at a massive scale and
  65. 1:58that's where I'm stuck at because I'm
  66. 1:59too busy in the operations and that's
  67. 2:01where Amy came in as a COO to kind of
  68. 2:03help me get out of it and focus on the
  69. 2:06next phase of you know the origin story.
  70. 2:10[snorts]
  71. 2:10>> So you're not trying to get out of the
  72. 2:12business, you're just trying to expand
  73. 2:14the business from local to national.
  74. 2:16>> Exactly.
  75. 2:17>> Okay. I want to make sure I understand
  76. 2:19this well. So, I'm guessing you run some
  77. 2:21sort of local workshops, you sell people
  78. 2:23on you helping them find homes that they
  79. 2:26can flip, and then you have local
  80. 2:28contractors, etc. that you own.
  81. 2:31>> I literally give them my entire team
  82. 2:33that I use to flip my own homes.
  83. 2:35>> I give it to them at discounted pricing.
  84. 2:37>> So, essentially creating a community.
  85. 2:38It's each class goes on, the community
  86. 2:40gets bigger, we exchange deals within
  87. 2:42it. So, everyone benefits. They get
  88. 2:44access to my pricing from Lowe's that
  89. 2:46they don't get anywhere else because of
  90. 2:47my volume pricing. Mhm. [snorts]
  91. 2:48>> Same thing goes for my subcontractors
  92. 2:50and the crews that I do own and manage
  93. 2:52on payroll. So, they get the benefits of
  94. 2:55all of that. Um, for the sake of price
  95. 2:58and they get the education of exactly
  96. 3:00how I do it, kind of like what you're
  97. 3:02doing, but at a much smaller scale,
  98. 3:03>> very different than what I'm doing. Um,
  99. 3:08okay. So,
  100. 3:10you have
  101. 3:12contractors.
  102. 3:14So, do you own these contractors or not?
  103. 3:16>> I do. Okay. So you own the electrician
  104. 3:18and you own the HVAC and all the other
  105. 3:20[ __ ] Okay.
  106. 3:21>> It was cheaper to integrate them as
  107. 3:23opposed to paying a GC or general
  108. 3:24contracting fee. So I kind of just
  109. 3:26>> Okay. Um what's So revenue is four
  110. 3:30>> roughly about 4 million right now
  111. 3:32>> including everything.
  112. 3:35>> No, not the HVAC company roofing company
  113. 3:36is fairly new. I don't know those
  114. 3:37numbers yet,
  115. 3:38>> but they're roughly about 200k each.
  116. 3:42>> And you feel like you've ran out of your
  117. 3:44local market?
  118. 3:45>> Not yet, but Right now I'm doing uh
  119. 3:48every three months. So I'm not
  120. 3:50>> What market are you in?
  121. 3:50>> What's that?
  122. 3:51>> What market?
  123. 3:51>> Uh Fableville, North Carolina.
  124. 3:53>> Where in North Carolina?
  125. 3:54>> Fadeville. Fort Bragg.
  126. 3:55>> Fadeville.
  127. 3:56>> Fadeville. Yeah.
  128. 3:57>> Oh, Fetville. Or you would say it
  129. 3:59correctly. Okay. Got it. Okay. I've read
  130. 4:01it, not heard it. Yeah. Keep going.
  131. 4:02Yeah. Yeah. Okay.
  132. 4:03>> It's about an hour from Raleigh.
  133. 4:04>> Okay.
  134. 4:05>> That's like the next big
  135. 4:06>> heard of that one. Yeah. Um Okay.
  136. 4:09Gosh, so much. Um, hence my point.
  137. 4:13>> So, you have like seven businesses.
  138. 4:17>> I lost count.
  139. 4:18>> Yeah.
  140. 4:18>> Yeah. They're all kind of They all feed
  141. 4:20off of each other in some way.
  142. 4:22>> Yeah. [snorts] It's a platform.
  143. 4:23[laughter]
  144. 4:24>> Um, God, man. Uh,
  145. 4:29>> I know. The only reason I did it is
  146. 4:30because like you you say you increase
  147. 4:32pricing. I can't increase pricing on a
  148. 4:34home that's based on that's regulated by
  149. 4:35appraisals, right? There's [snorts] a
  150. 4:37there's a cap there. Uh, that's what
  151. 4:39makes my little market a little
  152. 4:40different than
  153. 4:42sell. So, are you selling the houses?
  154. 4:46>> I was and I still am. I still am, but
  155. 4:49I'm focusing more.
  156. 4:50>> Did you get the realtor license to make
  157. 4:51sure you don't pay the percentage?
  158. 4:53>> What's that?
  159. 4:54>> I'm kidding.
  160. 4:55>> Wouldn't leave money on the table. Yeah.
  161. 4:57Yeah. Okay. Um, damn, dude.
  162. 5:01>> What did you guys say? Oh, man. Okay.
  163. 5:05Um,
  164. 5:07dude, this is a lot, man. Uh
  165. 5:13you like
  166. 5:17it's stressful. Um I'm stressed. I feel
  167. 5:20stressed for you.
  168. 5:22>> So
  169. 5:24Jesus. Uh like I don't even like where
  170. 5:27do you go from here? I mean I you
  171. 5:30probably are demand constrained within
  172. 5:32your existing local market because $4
  173. 5:33million for the type of business and the
  174. 5:35average ticket that I'm guessing you
  175. 5:36charge for this. What are you charging
  176. 5:37right now?
  177. 5:38We started off the first class as a
  178. 5:39guinea pig for like 10k. Nearly not
  179. 5:42enough. Like the value they were getting
  180. 5:43is just stupid.
  181. 5:44>> Yeah.
  182. 5:45>> And I was essentially training my own
  183. 5:46competition. Hence why I did the whole
  184. 5:48vertical integration thing to maximize
  185. 5:50on that to compensate for
  186. 5:51>> to use all these words. And it's like,
  187. 5:53dude, you're doing 4 million bucks a
  188. 5:54year. Like
  189. 5:56like it's like there's so there's so
  190. 5:58much. You know what I mean? Because like
  191. 6:00you'd need to sell 400 people at 10K and
  192. 6:01you'd make $4 million and do none of
  193. 6:02this [ __ ]
  194. 6:03>> Um or you could sell 100 people at 40K,
  195. 6:05which is two people a week. It's a 15K
  196. 6:08right now and it's getting filled every
  197. 6:09time without any like paid marketing. So
  198. 6:11like the word of mouth is pretty strong.
  199. 6:13The proof is strong enough. So
  200. 6:14>> you have no paid marketing?
  201. 6:16>> Not for the coaching program. No, I do
  202. 6:17like little seminars every 3 months.
  203. 6:19>> And how do you fill those?
  204. 6:21>> Uh just they know it's just I don't know
  205. 6:24how else to say it. Like you become like
  206. 6:26the industry guy, the small little town.
  207. 6:28>> It's like big fish, small pond kind of
  208. 6:30scenario.
  209. 6:31>> Yeah. Um jeez, dude. What's the What's
  210. 6:34the population of Fagetville? [snorts]
  211. 6:37>> Uh roughly around 300,000. It's
  212. 6:39transiting because of Fort Bragg, one of
  213. 6:41the largest army installations. So, it's
  214. 6:43kind of going, but
  215. 6:44>> yeah,
  216. 6:44>> it's about 3 to 400,000. But Raleigh,
  217. 6:47it's about an hour and a half.
  218. 6:48>> I'm trying to pull from that market much
  219. 6:50larger demographic.
  220. 6:51>> Yeah. But
  221. 6:52>> I mean, you haven't capped the 3 to
  222. 6:54400,000 people in your market to be very
  223. 6:56clear.
  224. 6:57>> No, I haven't.
  225. 6:58>> Right. Okay. And so you're selling how
  226. 7:00many units a month
  227. 7:02>> in homes
  228. 7:04>> or whatever.
  229. 7:04>> Yeah. I don't even know. Of
  230. 7:07>> of the thing of the thing
  231. 7:09>> for the coaching program, I got about 10
  232. 7:11students right now every three months.
  233. 7:13>> Okay. So dude, like I I I appreciate the
  234. 7:17national scale vision. I think you could
  235. 7:20probably get to given the ticket size
  236. 7:22and how you can monetize the customer in
  237. 7:25all these hundreds of ways. Like the the
  238. 7:27reason you would do that setup is so
  239. 7:29that you could dominate a local market.
  240. 7:31You're not dominating a local market
  241. 7:33right now. You're barely getting
  242. 7:34started. And so you could probably
  243. 7:35realistically get between Fagville um
  244. 7:39and Raleigh, you could probably get to
  245. 7:41100 million a year
  246. 7:43>> just in that market alone.
  247. 7:44>> Yeah. And I think if you just take your
  248. 7:45eyes off of like I want to conquer the
  249. 7:47entire world, it's like maybe. But like
  250. 7:50in order to conquer the world, you have
  251. 7:51to conquer a country first, right? And
  252. 7:53before you conquer a country, you got to
  253. 7:54conquer a city. And right now you
  254. 7:55haven't conquered a city. And so what
  255. 7:56happens is when armies overexpand they
  256. 8:00collapse. And so you need to fortify
  257. 8:01your base better because 10 dude 10 a 10
  258. 8:03a month is nothing.
  259. 8:05>> So what do you recommend? Do I try to
  260. 8:06automate what I have?
  261. 8:09>> Or do I just put myself more into it and
  262. 8:11double?
  263. 8:12>> Yeah. I think you should just ignore the
  264. 8:13national thing.
  265. 8:14>> Yeah.
  266. 8:15>> And
  267. 8:17let me just ask the simple question. Can
  268. 8:18you could you sell 20 people a week
  269. 8:21right now? Not like let me say it
  270. 8:24differently. Can you handle 20 people a
  271. 8:26week?
  272. 8:28>> We will be soon. CO has kind of taken.
  273. 8:30>> So you could have an 8x increase in
  274. 8:33sales within your current
  275. 8:34infrastructure. So that would take you
  276. 8:36from four to 32.
  277. 8:40>> That solves a revenue problem, not the
  278. 8:42impact problem. [snorts]
  279. 8:47>> Do you make content?
  280. 8:49>> I don't have time. Hence why. Yeah, if
  281. 8:51you couldn't tell. Yeah, but that's
  282. 8:53where I'm slacking the most.
  283. 8:55>> So,
  284. 8:55>> yeah, it's the content.
  285. 8:57>> Um,
  286. 8:59>> it would be far easier for you to just
  287. 9:02make content about the stuff you're
  288. 9:03doing and impact millions of people that
  289. 9:05way.
  290. 9:06>> Yeah.
  291. 9:07>> Than
  292. 9:08every single person in America to be a
  293. 9:10home flipper.
  294. 9:11>> And that's not achievable anyway.
  295. 9:13>> I agree.
  296. 9:13>> It's more about the financial education
  297. 9:15like selling the the dream of like you
  298. 9:17could be something more than just what
  299. 9:18you think you are and where you came
  300. 9:19from. And you can make content about
  301. 9:21that and you can distribute it for free
  302. 9:22with leverage. It's a beautiful thing.
  303. 9:24And so like you can be legit because you
  304. 9:27have a legitimate business and then you
  305. 9:29can talk about it and help all these
  306. 9:32other people and then you just keep
  307. 9:33growing this thing.
  308. 9:35>> Okay. So double down locally.
  309. 9:37>> Yeah. Yeah. You already have all the
  310. 9:38like you went through whatever the hell
  311. 9:40you did to go through and build all that
  312. 9:42stuff. It's like you just built it and
  313. 9:43you're like, you know what? I'm going to
  314. 9:44leave it now and I'm going to do another
  315. 9:45thing. It's like no. like I'm glad you
  316. 9:47brought the COO in, but it's probably so
  317. 9:49that she can do some of the stuff you're
  318. 9:51doing now so you can do the stuff you
  319. 9:52know you should be doing, but you're
  320. 9:53not. And so like you want to do the
  321. 9:54impact, so you don't have time. You have
  322. 9:55the COO, go make some content. It's not
  323. 9:56going to take that long anyways. And
  324. 9:58that way you can scratch your impact
  325. 9:59itch. And then for everything else, it's
  326. 10:01like you need to learn how to run paid
  327. 10:02ads and sell [ __ ] because like you for
  328. 10:04sure can sell 20, 50, 100 people a week
  329. 10:06in a local market, no problem for the
  330. 10:08offer that you have.
  331. 10:09>> Should I increase pricing to make it
  332. 10:12better or should I keep it where it's at
  333. 10:13given that it does feed my other
  334. 10:15channels? like a face value is 15K, but
  335. 10:17the lifetime value of that student for
  336. 10:19as long as they stay in my market
  337. 10:21because they're going to be flipping
  338. 10:22multiple homes in one year.
  339. 10:23>> Sure. What's LTV?
  340. 10:25>> The what?
  341. 10:25>> What's LTV right now?
  342. 10:27>> Uh,
  343. 10:28it's fairly new. So, I'll have a better
  344. 10:31idea in about a year when I have a full
  345. 10:33cohort going through it. But right now,
  346. 10:36one student, 15K, I let's say they do
  347. 10:38one flip. I make about another 5 to 10k
  348. 10:42on the contracting. I make about a K in
  349. 10:44the dumpsters. Uh, what else? The HVAC,
  350. 10:46maybe make 3K.
  351. 10:48Um,
  352. 10:49>> what else?
  353. 10:50>> Dude, I'm exhausted listening to this
  354. 10:51business. Um,
  355. 10:53>> yeah,
  356. 10:54>> but
  357. 10:55>> multiply that across maybe 10 flips
  358. 10:57they'll do in a year if they're a good
  359. 10:58student.
  360. 10:58>> Yeah.
  361. 10:59>> The first year the stragglers maybe
  362. 11:00they'll do like
  363. 11:01>> you probably have a better time just
  364. 11:02like charging 100 grand and saying
  365. 11:04you'll do that stuff for free or at
  366. 11:05cost.
  367. 11:08>> Yeah.
  368. 11:10>> Um, but yeah, I mean, can you raise
  369. 11:12prices? It's just like can you sell and
  370. 11:14can you like Yes, you could. Typically
  371. 11:17an offer like this is 100 grand.
  372. 11:19>> Yeah.
  373. 11:19>> So, usually they have a done with you
  374. 11:21style offer that's between 15 and 25 and
  375. 11:23then there's a uh total turnkey offer
  376. 11:25which is $100,000.
  377. 11:27>> No one in my market can afford that.
  378. 11:29That's the problem.
  379. 11:29>> That is just not true.
  380. 11:31>> If I no one in your market that has
  381. 11:34heard of you through word of mouth of
  382. 11:35you emanating your presence into the the
  383. 11:37the workshops that you run once a
  384. 11:39quarter or whatever have can afford it.
  385. 11:42If you run ads, yes. It's just that like
  386. 11:44how many people show up to your thing?
  387. 11:46>> The venue holds 55 is packed out every
  388. 11:49time.
  389. 11:50>> Yeah. 50. So you have 55 people a month
  390. 11:52that come in the doors
  391. 11:53>> every three months. Yeah.
  392. 11:54>> Every three months. Right, dude. So it's
  393. 11:57like the way this looks in reality is
  394. 11:59you'll bring a 100 people in the room
  395. 12:01and you'll do three of those in a day
  396. 12:04and you'll pitch and you'll close 10 15
  397. 12:07you'll close three or five at the you
  398. 12:09know like the 100k and you'll close a
  399. 12:11handful at the you know call it 15 to
  400. 12:1325k and that's that's the business. So
  401. 12:17you like you're you're you like you see
  402. 12:19200 people a year and you're like my
  403. 12:21market can't afford it. It's like well
  404. 12:22those 200 can't. It's like look at
  405. 12:242,000. And I'm sure there are some. Let
  406. 12:26me give you a stat. 9% of people in
  407. 12:28America have a million dollars in terms
  408. 12:31of their net worth. So if you include
  409. 12:33the ass like value their home like 9%.
  410. 12:35It's significantly higher than you think
  411. 12:37it is. They just look older.
  412. 12:41>> Real.
  413. 12:41>> Okay. What do you think about a tiered
  414. 12:43structure?
  415. 12:44>> Uh what?
  416. 12:46>> Like instead of just having one program
  417. 12:48like have different pathways, different
  418. 12:50>> Yeah. You could have it done with you
  419. 12:51and you could do the turnkey thing which
  420. 12:53is much higher. Yeah. Okay. All right.
  421. 12:56Thank you,
  422. 12:56>> dude. That was insane.
  423. 12:59>> It's constant. [laughter]
  424. 13:01>> Thank you.
  425. 13:03>> In the beginning, we have to start
  426. 13:04defining terms of like what's the what's
  427. 13:06the meta concept that I kind of operate
  428. 13:08off of? And the biggest one is
  429. 13:10fundamentally that like what is
  430. 13:11learning, right? Like what is learning
  431. 13:14>> adaptation?
  432. 13:16>> So it's it's same condition, new
  433. 13:17behavior. That's fundamentally like from
  434. 13:19a from a behavioral science perspective.
  435. 13:20It's like if you were so if you're you
  436. 13:22know person is condition A and then we
  437. 13:24teach them something when they reenter
  438. 13:26condition A they change their behavior.
  439. 13:27So it's observable. So same condition
  440. 13:30new behavior. If you the phone rings and
  441. 13:32you say XYZ and then I say hey don't say
  442. 13:34XYZ say ZW the phone rings again you say
  443. 13:37XYZ you haven't learned. If you say Zyw
  444. 13:39you have learned. If you say something
  445. 13:40else you've learned but the wrong thing
  446. 13:41right but fundamentally it's a change in
  447. 13:43behavior within the same condition. And
  448. 13:45so it's like okay if we say that as as
  449. 13:46kind of like tenant number one. The next
  450. 13:48thing is like okay then what is
  451. 13:49intelligence? So intelligence is going
  452. 13:51to be rate of learning. So if I have to
  453. 13:53do that you know example 10 times with
  454. 13:55you know Jack and five times with Graham
  455. 13:57then Jack has less intelligence than
  456. 13:58Graham does in this context. This is a
  457. 14:00hypothetical Jack and hypothetical
  458. 14:01Graham. These names are completely taken
  459. 14:02at at random. Um [laughter] but then
  460. 14:05it's like that but but the reason I
  461. 14:07think that's important is because then
  462. 14:08it allows people to have um direct
  463. 14:10influence on their own intelligence. So
  464. 14:12if you learn faster, you change your
  465. 14:13behavior faster than somebody else then
  466. 14:14you can in a very real way be more
  467. 14:15intelligent than them. And so when we
  468. 14:17asked originally like you know do you
  469. 14:18have to have real intelligence? I think
  470. 14:19it depends on what type of intelligence
  471. 14:20we're talking about when it comes to
  472. 14:22learning behaviors. This is how to
  473. 14:23define it. But beyond that it's like
  474. 14:24okay well then uh like a lot of words
  475. 14:27like so what's an excuse? So like an
  476. 14:29excuse is a statement to avoid
  477. 14:30punishment which is very simple. It's
  478. 14:32like okay that's what it's a statement
  479. 14:33that like someone says something like
  480. 14:34what's an excuse like show me when an
  481. 14:35excuse has occurred. And by by looking
  482. 14:38at like you know patience I've defined
  483. 14:39this plenty of times because I had to
  484. 14:40use it all the time which is figuring
  485. 14:41out what to do in the meantime. So if
  486. 14:43you say to a young kid be patient they
  487. 14:44don't know what that means. It's a
  488. 14:45bundled term. It means nothing. Be
  489. 14:47patient. It means nothing. So, how would
  490. 14:48I give some directions on how to be
  491. 14:50patient? Figure out something else to
  492. 14:51do. That's all you have to do. We are
  493. 14:53all being patient right now for our S&P
  494. 14:54500 accounts. We're being we're doing
  495. 14:56something else. That's all we have to do
  496. 14:57is just something else. And so, it makes
  497. 14:59patience uh operationalized, right?
  498. 15:01Like, how can I do patience? I have a
  499. 15:03very
  500. 15:03>> So, you're really just kind of
  501. 15:04redefining all of these words or at
  502. 15:05least simplified
  503. 15:06>> the words that are important and and by
  504. 15:08defining them, it's more putting them
  505. 15:09into a context that
  506. 15:11>> we're all talking on the same plane.
  507. 15:12Well, it's it's it's it's it's defining
  508. 15:15them within the observable universe.
  509. 15:17>> Oh, it's that way we can all agree these
  510. 15:20are the things that we see. When someone
  511. 15:21has exhibited resiliency, it means that
  512. 15:23they've returned to a baseline of
  513. 15:24behavior. And how resilient they are
  514. 15:26depends on how quickly they do that. If
  515. 15:27someone's not very resilient, it means
  516. 15:29that they extend the the change in
  517. 15:30behavior for a long period of time. If
  518. 15:31they're permanently quote traumatized,
  519. 15:33it means they never change their
  520. 15:34behavior, right? So, it's like what's
  521. 15:36trauma, right? Trauma is a permanent
  522. 15:37change of behavior based on an aversive
  523. 15:39stimulus, a negative stimulus, right?
  524. 15:41But then the question is okay if we have
  525. 15:43this trauma right and then people are
  526. 15:45like I store trauma in my spine it's
  527. 15:47like what where is there is there a hard
  528. 15:49drive in your like where what cell is
  529. 15:52this being people just say things and so
  530. 15:54it's just it's a permanent change of
  531. 15:55behavior from something bad happening
  532. 15:58okay now if you're a little baby and you
  533. 15:59touch a stove and it burns your hand and
  534. 16:02that's an aversive stimulus and you
  535. 16:04change your behavior don't touch hot
  536. 16:05stoves again was trauma bad
  537. 16:08>> I love that I actually like once you
  538. 16:10said that you're redefining everything
  539. 16:12into terms of the observable universe. I
  540. 16:14think that that I think it'll be my most
  541. 16:16I think it'll be my most successful.
  542. 16:18>> I'm curious though for something as I
  543. 16:21would say like
  544. 16:21>> like what's courage? What's courage?
  545. 16:23Right.
  546. 16:24>> So the interval of time a potentially
  547. 16:25bad thing affects whether you do it.
  548. 16:27>> What about something that's so like like
  549. 16:29like purpose or meaning? Those I feel
  550. 16:31like are really like I can't imagine how
  551. 16:34to define those.
  552. 16:35>> No, I think they're they're definable.
  553. 16:36It just takes a long time to really
  554. 16:37think like
  555. 16:39>> the the the question you have to answer
  556. 16:40is what would someone do for me to say
  557. 16:42purpose has occurred.
  558. 16:43>> I guess maybe
  559. 16:44>> that's why it's so hard. That's why you
  560. 16:45have to because you have to completely
  561. 16:46shift how you're seeing things and be
  562. 16:48able to observe them kind of like
  563. 16:49firsthand.
  564. 16:50>> And so it's like what's authenticity?
  565. 16:52It's how you behave when you have no
  566. 16:53risk of punishment
  567. 16:55>> and someone that obeys all of the terms
  568. 16:57that you've outlaid in that book.
  569. 16:58>> It's not of obeying. It's just like this
  570. 16:59is t like I have to define these terms
  571. 17:01in order to talk about them because
  572. 17:02they're also amorphic if I never define
  573. 17:04them. Then I would just be making face
  574. 17:06noise and other people would be
  575. 17:07perceiving my face in whatever way they
  576. 17:09think it means which they haven't
  577. 17:10defined anyways and so then there'd be a
  578. 17:11lack of communication. I think
  579. 17:13fundamentally like good communicators
  580. 17:14are able to transfer ideas efficiently
  581. 17:18because they use language that everyone
  582. 17:19understands and ideally things that
  583. 17:21everyone can observe with their own two
  584. 17:22eyes. And so that's I try and stick to
  585. 17:24everything being observable. And so as a
  586. 17:26result it's made persuasion way easier.
  587. 17:28It's being the most important one is
  588. 17:30that like if I want to train, which is
  589. 17:32happens a lot in a business setting.
  590. 17:33It's like how do you train someone and
  591. 17:35you're like be more confident? What does
  592. 17:37that mean? Tell a six-year-old be
  593. 17:39confident. It means nothing. It means
  594. 17:41nothing. They might just say like that
  595. 17:42means talk louder. I don't know what
  596. 17:43that means. Right? And so it's a bundled
  597. 17:45term. And so we have to break the term
  598. 17:47down. It's like, okay, well, this is
  599. 17:48actually a series of many behaviors
  600. 17:50underneath of confidence that when taken
  601. 17:52in aggregate, we then describe that
  602. 17:53person as confident. So maybe they look
  603. 17:55at you in the eyes when they talk. Maybe
  604. 17:56they nod their head when they're
  605. 17:57listening. Maybe they repeat back the
  606. 17:58last thing that you said. Um maybe when
  607. 18:00um when [snorts] there's uh when there's
  608. 18:03something that has potential risk or
  609. 18:04downside, they're willing to do it. Like
  610. 18:06these are all things that we can observe
  611. 18:07and they say, "Okay, well, if you have
  612. 18:08these these you exhibit these traits,
  613. 18:11these skills in this setting, people
  614. 18:13describe you as confident. Does that
  615. 18:16make sense?" And so being able to break
  616. 18:17things down like that has allowed me to
  617. 18:20um help my team when I'm like, "Hey, you
  618. 18:23know, I've told the story before, but
  619. 18:25basically I I had a guy who um you know,
  620. 18:28a lot of people were saying, "Hey, this
  621. 18:28guy's acting like a dick, but he was a
  622. 18:30star performer." So we're like, "Okay,
  623. 18:31well, let's see if we can save him." You
  624. 18:32know, and so we talked to three or four
  625. 18:34of the leaders in the company and he was
  626. 18:35still a dick. And so I was like, "What
  627. 18:37did you tell him?" We're like, "Oh, we
  628. 18:38told him to stop being a dick." And I
  629. 18:39was like, "Okay, well." So I ended up
  630. 18:40meeting with him and I was like, "I want
  631. 18:41to be clear. I don't really care if
  632. 18:42you're a dick or not. Um, I do care if
  633. 18:45people describe you as a dick. Um, and I
  634. 18:47want to like the purpose of this meeting
  635. 18:48is to decrease the likelihood that
  636. 18:49everyone talks to me about you again in
  637. 18:51a negative context. Cool. Great. So,
  638. 18:52that was the, you know, agenda. It's
  639. 18:53like, all right. So, in order for that
  640. 18:55to occur, um, let's talk about the
  641. 18:58things that when you do them, people
  642. 18:59don't like them and they call you a
  643. 19:01dick. So, it's like when you interrupt
  644. 19:02people during a meeting, they they think
  645. 19:04you're a dick and they call you a dick
  646. 19:05later. Uh, when you tell someone how to
  647. 19:07do their job, uh, they call you a dick
  648. 19:08and you try and force your agenda,
  649. 19:10whatever. It was two or three examples.
  650. 19:12And he was like, "So that's all I have
  651. 19:13to do." I was like, "Yep, that's all you
  652. 19:14have to do." He's like, "But what if uh
  653. 19:16you know, I present this thing and then
  654. 19:18they they don't execute on it." I was
  655. 19:20like, "Then that's not on you. That's on
  656. 19:22the manager and I'll talk to the manager
  657. 19:23and make sure that they're executing,
  658. 19:24but that's not on you. That's not your
  659. 19:25role." And so, um, once that got clear,
  660. 19:29all of a sudden, he just stopped doing
  661. 19:31the three things that everyone the three
  662. 19:33behaviors that people then laded up to
  663. 19:35saying he's a dick and then they stopped
  664. 19:37calling him a dick. And then everyone's
  665. 19:38like, "Oh, he's like night and day,
  666. 19:40totally different." But it was just like
  667. 19:41no one's specific with their language
  668. 19:43and so no one knows what anyone's
  669. 19:44talking about. And I think the vast
  670. 19:45majority of people don't communicate
  671. 19:47well with one another because both
  672. 19:48people are saying words that neither
  673. 19:49person understands and no one's to find
  674. 19:50anything. And that's why most people
  675. 19:51can't communicate at all. And that's why
  676. 19:52most people are satisfied with their
  677. 19:53life and that's why they can't manage
  678. 19:54their relationships because they like
  679. 19:55both people get upset. No one knows how
  680. 19:56to communicate and then that's it. They
  681. 19:57just like they want the other person to
  682. 19:59guess what behavior they don't like. And
  683. 20:02so it's like even if I said, "Oh, you
  684. 20:03know, John's lazy." You have to think
  685. 20:05and this is why most people don't do is
  686. 20:06because it takes work. You have to
  687. 20:07think, "Okay, I think John's lazy. Why
  688. 20:10do I think John's lazy? What what
  689. 20:12occurred? What did I observe that then
  690. 20:13made me think that? Now, you might find
  691. 20:15out it's like, you know what, he's
  692. 20:16actually just slow to respond. Okay. Is
  693. 20:19there anything else? There was one
  694. 20:20meeting he came ill prepared. Is there
  695. 20:22anything else? No, I think that was
  696. 20:24actually it. Okay. So, when I go to
  697. 20:25John, instead of being like, "Hey,
  698. 20:26you're lazy." I'm going to say, "Hey, I
  699. 20:28need you to speed up your responses to
  700. 20:30under five minutes, and when you come to
  701. 20:32a meeting, have your notes ahead of
  702. 20:33time. Just send them to me." All of a
  703. 20:35sudden, John's not lazy anymore. but
  704. 20:36it's because it was this very micro
  705. 20:38thing that we then ladder up to this
  706. 20:40amorphous term that no one can
  707. 20:41understand. And so this is this has been
  708. 20:44uh a huge area of interest for me um in
  709. 20:47defining reality. And I think that
  710. 20:50honestly it's helped me navigate reality
  711. 20:51really well um and make higher quality
  712. 20:54decisions.
  713. 20:55>> If someone reads his book, how would it
  714. 20:56be actionable for them to get those
  715. 20:58ideas across with somebody else who
  716. 21:00hasn't read the book and
  717. 21:01>> they would have to have to define the
  718. 21:03terms. That's it's it's it's getting a a
  719. 21:05complicated word and then simplifying it
  720. 21:06into the
  721. 21:07>> lay well they're not they're currently
  722. 21:09not communicating with that person.
  723. 21:12>> So like how would they talk to somebody
  724. 21:13who hasn't read the book the way they
  725. 21:15always do which is nothing which the
  726. 21:16thing is is the point that you hit on
  727. 21:18underpins the fact that most people
  728. 21:19can't communicate well at all.
  729. 21:21>> Right. And so if a lot of people want to
  730. 21:25be different than they are and I am, you
  731. 21:28know, first in line on that. There are
  732. 21:29many things that I I've wanted to be
  733. 21:31different about myself for a very long
  734. 21:33period of time. And this book and these
  735. 21:37ideas have been the culmination of
  736. 21:38trying to change these things about
  737. 21:39myself. I would say, I want to be more
  738. 21:41authentic. And I'm like, well, what's
  739. 21:43authenticity? How do I be more
  740. 21:44authentic? What do I do? Well, it's
  741. 21:47like, okay, well, authenticity is how
  742. 21:49you behave when there's no risk of
  743. 21:50punishment. And so if there's no risk of
  744. 21:52punishment, how you behave, basically if
  745. 21:53you're alone and no one can find out
  746. 21:54about what you do, that's you
  747. 21:55authentically. Now the problem is that
  748. 21:57in society, we also have rules that
  749. 21:59govern other people's uh behavior,
  750. 22:01right? Which means that the only truly
  751. 22:02authentic person is someone who behaves
  752. 22:04the exact same way alone as they do in
  753. 22:06public, which will probably have
  754. 22:08something to do with your preferences.
  755. 22:10And so can you be truly authentic only
  756. 22:12in that subset of people who act with
  757. 22:14complete freedom? And when they act with
  758. 22:16complete freedom, act within the rules
  759. 22:17of the law. anyone else who has any
  760. 22:20inclinations to do anything that's
  761. 22:21outside of society's preferences or the
  762. 22:23rules that govern um how we interact
  763. 22:25with each other uh or the laws right has
  764. 22:28to by their very definition not be
  765. 22:30authentic or be less than 100% authentic
  766. 22:32and I see many of these traits as not
  767. 22:34binaries are you authentic or not
  768. 22:35authentic but how authentic are you and
  769. 22:37also in the setting and if it's like man
  770. 22:39this sounds like it's a little bit more
  771. 22:40complex it's like yeah welcome to
  772. 22:41reality
  773. 22:42>> so how have you been holding yourself
  774. 22:43back in terms of authenticity
  775. 22:46>> well it's also the question of uh
  776. 22:49Is being 100% authentic something that
  777. 22:51is I should be?
  778. 22:53>> I mean, realistically, probably not,
  779. 22:55>> right? And so again, but but but the
  780. 22:56thing is once we define the term, we
  781. 22:58actually can have a discussion about it
  782. 23:00because now we're all talking the same
  783. 23:01language
  784. 23:02>> and it's much more productive. And it's
  785. 23:03also way less charged from a like if we
  786. 23:06had never defined the term, then you
  787. 23:08would have maybe been like, "What do you
  788. 23:09mean? Like you don't think you're
  789. 23:11authentic?" I'd be like, "Well, not 100%
  790. 23:12of the time." It's like, "Wait, so
  791. 23:13you're lying to people, right?" It's
  792. 23:14like we don't define the term and then
  793. 23:16all of a sudden we're attacking each
  794. 23:17other rather than just saying like well
  795. 23:19no I I act differently in private than I
  796. 23:22do in public
  797. 23:23>> to a certain degree. I walk around
  798. 23:25naked. [laughter]
  799. 23:26Like if I walk if walk around naked in
  800. 23:28public that would probably be but I'm
  801. 23:29being a little bit inauthentic right
  802. 23:30now. I'm wearing clothing. I normally
  803. 23:32wouldn't wear clothing, right? You
  804. 23:33[laughter] know what I'm saying? Like
  805. 23:34and so again that what it does is it
  806. 23:36adds nuance. But BF Skinner who's a
  807. 23:39famous behavioral scientist said um if
  808. 23:41many variables exist, many variables
  809. 23:42must be studied. And so a lot of people
  810. 23:44want a very neat box with clean lines
  811. 23:46and say like this is the way it is. And
  812. 23:48um I don't think reality is that way.
  813. 23:51Like it's not is this person honest or
  814. 23:52dishonest, it's how honest are they? How
  815. 23:54loyal are they?
  816. 23:55>> I'm curious. You take a blank slate
  817. 23:57person. They read and apply everything
  818. 23:59that you write in this book. What does
  819. 24:01their life look like a year down the
  820. 24:02road, five years down the road?
  821. 24:04>> Great question. So it's the book will by
  822. 24:07no means be a here is how to live life
  823. 24:09because that assumes that I know and
  824. 24:10that I think they should do something. I
  825. 24:13think it's more if you want these things
  826. 24:15these are the recipes for achieving
  827. 24:18them. So if you want to be perceived as
  828. 24:20patient figure out things to do in the
  829. 24:22meantime. If you want to be perceived as
  830. 24:23authentic behave more in a way that you
  831. 24:25were that you do in private and public.
  832. 24:27If you want to um you know be perceived
  833. 24:30as more courageous then decrease the
  834. 24:31time between uh when you perceive
  835. 24:33something as risky and when you take
  836. 24:34action on it like all of a sudden it's
  837. 24:36like oh so I want these traits and so
  838. 24:39this would in my opinion be the first
  839. 24:40way that at least the first place I've
  840. 24:42seen where there's like a recipe like do
  841. 24:44this how would you explain it to a child
  842. 24:46who doesn't know what the words mean and
  843. 24:49I think that's what allows well I mean
  844. 24:52it's it's what allowed me it's what has
  845. 24:54allowed me to exhibit more traits
  846. 24:56um that I that I wanted to have versus
  847. 24:58traits that I didn't want to have. And
  848. 25:00until I had that, I just was like, why
  849. 25:02do people describe me this way? Just
  850. 25:03because I couldn't break down what I had
  851. 25:05to change about what I did
  852. 25:07>> um to change basically reality.
  853. 25:08>> You're in a great position to talk about
  854. 25:10it, too. It's interesting because I've
  855. 25:11you've mentioned this years ago that you
  856. 25:13had an issue, I think it was with anger,
  857. 25:15>> and you also had the patience thing.
  858. 25:17>> Yeah.
  859. 25:17>> But it does appear as though you've made
  860. 25:19pretty significant strides in applying
  861. 25:21corrective behavior.
  862. 25:22>> Yeah.
  863. 25:22>> To those.
  864. 25:23>> More on patience, less on anger. but
  865. 25:25better.
  866. 25:27>> And and how does [clears throat] anger
  867. 25:28affect negatively maybe your business or
  868. 25:31your life? Like what have you noticed?
  869. 25:33>> Um,
  870. 25:34okay. Well, I'd say that the negative
  871. 25:36effects of anger for me have probably
  872. 25:38just come in in almost entirely from the
  873. 25:40way that people treat me, not in terms
  874. 25:43of negative outcomes business-wise. I
  875. 25:45think the reason that I still have anger
  876. 25:46is because it has served me. So, I think
  877. 25:48we repeat things that have served us in
  878. 25:50the past. And so I think one of the
  879. 25:51reasons that people misunderstand why
  880. 25:53they do things is because people ask the
  881. 25:54question what triggered that. You ever
  882. 25:56heard that? It's like oh something
  883. 25:57triggered this behavior.
  884. 25:59>> But it's not about what happened before.
  885. 26:01It's about what happened after the last
  886. 26:03time you did it.
  887. 26:04>> So I'll give you I'll give you a real
  888. 26:06example. So if I get upset and this is
  889. 26:09something that I've I've really actively
  890. 26:10worked a lot on. If Ila gets upset and
  891. 26:13she gets like she cries if we're having
  892. 26:16some you know whatever.
  893. 26:18I had a tendency um to try and comfort
  894. 26:22comfort for a short period and then if
  895. 26:24that didn't work, I would get angry.
  896. 26:26When I would get angry, she would get
  897. 26:28scared. When she would get scared, she
  898. 26:29would stop crying. And so when I got
  899. 26:31angry, she stopped crying. And so I
  900. 26:32learned that if I got angry, I got my
  901. 26:34wife to stop crying.
  902. 26:36And so it was a very reinforced. I only
  903. 26:38figured that out later.
  904. 26:39>> And so it's a very reinforcing thing.
  905. 26:40It's like, oh, if I can I this gets
  906. 26:42Leila to stop crying, right? Um and so
  907. 26:46to the same degree. So I've been
  908. 26:47rewarded in that setting but obviously
  909. 26:49she's like longterm it derodess you know
  910. 26:51so then I have to work on that right um
  911. 26:53if I value the relationship which I do
  912. 26:54um but the same context with uh my team
  913. 26:57right if I am quick to anger be cold or
  914. 27:01sharp with someone and it doesn't even
  915. 27:04have to happen often like if you do it
  916. 27:05once or twice or even if you do it in
  917. 27:07front of somebody not directed towards
  918. 27:08them they're like well I never want
  919. 27:10because modeling is a great way that
  920. 27:11people learn if someone shows up late
  921. 27:12and I yell at that person then that
  922. 27:14everyone else is still afraid of me and
  923. 27:15doesn't want to show up late either.
  924. 27:16Right? And so what happens is the flow
  925. 27:19of communication from other people to me
  926. 27:21slows down because they're afraid of
  927. 27:23getting punished by me. And so I see
  928. 27:25that as not positive for the business is
  929. 27:28me not having the information. Now, how
  930. 27:29do I cover for that? Well, I have
  931. 27:30somebody like Ila who always gets all
  932. 27:32the information and that's why she's CEO
  933. 27:33and doesn't have direct reports. And so
  934. 27:34we've been able to man manage that um
  935. 27:36within the business operationally, but
  936. 27:38in terms of me personally, like I want
  937. 27:39to be better about that. And so that's
  938. 27:42like an example of something that I'm
  939. 27:43working on. What's interesting is I I
  940. 27:45kind of have a similar thing in terms of
  941. 27:48like if I if someone's emotional to me,
  942. 27:50I have very very little patience
  943. 27:51unfortunately for it and it's one of my
  944. 27:53shortcomings.
  945. 27:54>> Since you fixed that, how have you
  946. 27:55noticed
  947. 27:56>> fixed, you know, Sure. Okay. Since you
  948. 27:59uh try to improve upon that, how have
  949. 28:01you noticed that that change in in real
  950. 28:03observable ways? Well, I mean Leila has
  951. 28:06now also because she understands how
  952. 28:08this stuff works too because we talk
  953. 28:09about all the time like she has tried to
  954. 28:10reinforce whenever I'm not angry and
  955. 28:12she's upset and so either in the moment
  956. 28:14or immediately afterwards, she's like,
  957. 28:16"Thank you for not getting upset and
  958. 28:18thank you for being there for me and
  959. 28:19thank you for just hugging me and you
  960. 28:20know just waiting it out essentially."
  961. 28:22Um, and so I just have to remember that
  962. 28:25when I'm in those settings and the more
  963. 28:26time she reinforces it, the less strong
  964. 28:28the other reinforcer is, the stronger
  965. 28:30the the the new one is. A lot of this
  966. 28:32stuff has has come from suffering like
  967. 28:36being like why can't I be this way? Like
  968. 28:38I want to be this way and I can't. Like
  969. 28:39why can't I? And it's like because I
  970. 28:40don't know how. Why don't I know how?
  971. 28:42Because I have no words that have
  972. 28:43described how to do it well. So how do I
  973. 28:45change this in reality? And so it's been
  974. 28:47it's been the result of of of a lot of
  975. 28:50seeking and a lot of pain. And that's so
  976. 28:53I don't I don't see it as logical. I see
  977. 28:55this as just descriptive like this is
  978. 28:56this is how it works. But but you're
  979. 28:59able to to to assign a new timeline in
  980. 29:03terms of when you learn something
  981. 29:05>> to to to a longer period of time rather
  982. 29:08than most people which assess things
  983. 29:09over a shorter period of time. For
  984. 29:10example, like you know when you would
  985. 29:12get angry at Ila like she would quiet
  986. 29:14and they're like okay like this works.
  987. 29:16But then you're able to then see way
  988. 29:18deeper into the future and then make
  989. 29:19decisions based off of that.
  990. 29:20>> Even that this isn't going to work long
  991. 29:21term.
  992. 29:22>> Yeah.
  993. 29:22>> Well yeah I'll get feedback I mean to be
  994. 29:24fair I'll get feedback immediately
  995. 29:25afterwards where you know she might not
  996. 29:27be happy.
  997. 29:28You know what I mean? And so,
  998. 29:29>> um, I think like it comes down to what
  999. 29:32are the things that we want to change
  1000. 29:33and then how do we change them? And
  1001. 29:35ideally, we want to have some sort of
  1002. 29:36reward cycle as fast as possible with
  1003. 29:38that new behavior. And that's I think
  1004. 29:41that's how fundamentally you can change.
  1005. 29:43Charlie Mer in one of his seinal
  1006. 29:45speeches, he talks about how to
  1007. 29:46guarantee failure, how to make sure that
  1008. 29:49you are a failure. And he inverts the
  1009. 29:51the concept of success. It's like, what
  1010. 29:53could you do to make sure that you were
  1011. 29:54a failure? It's like, well, you would
  1012. 29:56definitely get involved in drugs,
  1013. 29:58drinking. He says, was it leverage
  1014. 30:00liquor and women, that's, you know, the
  1015. 30:01Charlie's Charlie's big one, right?
  1016. 30:03[laughter]
  1017. 30:03But one of the ones that he has, I think
  1018. 30:05he has seven in his in his in his
  1019. 30:06speech, is
  1020. 30:09consistency. He's like, you have to make
  1021. 30:11sure that you're inconsistent. He's
  1022. 30:13like, because if you are consistent and
  1023. 30:15you have none of the other attributes,
  1024. 30:17he's like, it's you still might be
  1025. 30:19successful. He's like it's it's very
  1026. 30:22tough for people who are consistent to
  1027. 30:23not be successful. And he makes an
  1028. 30:26especially pointed point about
  1029. 30:27consistency because in my opinion it's
  1030. 30:29one of the most difficult of the virtues
  1031. 30:31for humans to do because we're so
  1032. 30:32attracted to novelty. And so like I mean
  1033. 30:36I used to deal with this with you know
  1034. 30:37people on their diets all the time. I
  1035. 30:38remember I ran gyms. And so someone
  1036. 30:40would come in and I would always ask the
  1037. 30:42question so have you been following the
  1038. 30:43meal plan? And then they would say yes.
  1039. 30:45And so then I started changing the way I
  1040. 30:46asked the question. So I'd say, "Out of
  1041. 30:48the 21 meals that you were supposed to
  1042. 30:50eat, how many of the 21 did you have
  1043. 30:52exactly the way it was on the meal
  1044. 30:53plan?" And then they would be like, "Oh,
  1045. 30:55I mean, at least half." And they would
  1046. 30:57say it as though that was a mark of
  1047. 30:58success. And right now, the meal plan
  1048. 31:01could be your content plan. It could be
  1049. 31:03your it could be your showing up to work
  1050. 31:05on time plan. It could be the time that
  1051. 31:06you want to put towards your side
  1052. 31:07hustle. It doesn't really matter. But if
  1053. 31:10there's one muscle that you can flex,
  1054. 31:12it's learning to do the same thing over
  1055. 31:14and over again. Like one of the one of
  1056. 31:16the values that we had at gym launch is
  1057. 31:17do the boring work because boring is
  1058. 31:19what makes you rich, right? It's it's
  1059. 31:21it's it's writing the follow-up sequence
  1060. 31:24to your to the purchase page that you
  1061. 31:26don't feel like doing but you know you
  1062. 31:28should do. It's running the split test
  1063. 31:30for the 10th time. It's it's actually
  1064. 31:33going through and prepping for 20
  1065. 31:35minutes before you have the meeting
  1066. 31:36because
  1067. 31:38it's amazing how much smarter you can
  1068. 31:40appear with 20 minutes of preparation.
  1069. 31:42like you can appear 50 IQ points smarter
  1070. 31:45if you just prepare for meetings for 20
  1071. 31:46minutes. I remember I did a consulting
  1072. 31:48day which I've only done three in my
  1073. 31:49entire life. And when I showed up uh to
  1074. 31:53the day cuz I always want to make sure
  1075. 31:54that everyone always gets more for me
  1076. 31:55than I than they give me. Um I had taken
  1077. 31:59I don't know 4 hours not a long time but
  1078. 32:02a long time for I think some people but
  1079. 32:04for me four hours is nothing. I counted
  1080. 32:05hundreds so this was irrelevant. And so
  1081. 32:07I put took four hours and actually took
  1082. 32:09the time and put it in to do research on
  1083. 32:11the individual. So, I looked at every
  1084. 32:12single page they had, every landing
  1085. 32:14page, every offer, every everything. And
  1086. 32:16I had seven pages of things that I
  1087. 32:18thought would make them more money. And
  1088. 32:20so, when I started, I was like, "This is
  1089. 32:21what we're going to go through today,
  1090. 32:22and I'll walk you through line by line,
  1091. 32:23and you'll have this as a take behind so
  1092. 32:24you can execute it with your team." It
  1093. 32:25was a bigger company.
  1094. 32:27And the guy was shocked. He was like,
  1095. 32:30"Never in my entire life has anyone had
  1096. 32:33this much preparation." And that's when
  1097. 32:35it goes back to like you need 20
  1098. 32:37podcasts to be in the top 1%. the the
  1099. 32:41bar for excellence. Like I have this
  1100. 32:43timer that I have on my desk which it's
  1101. 32:45it's the easiest purchase you can make.
  1102. 32:47I think it was like seven bucks on
  1103. 32:48Amazon. It's a little twist kitchen
  1104. 32:49timer. It's very easy. And it's been
  1105. 32:52probably my biggest focus hack, you
  1106. 32:54know, to date, which is I turn it when I
  1107. 32:56want to start working. And part of it
  1108. 32:57allows me to think how long I I get
  1109. 32:59better at predicting how long it's going
  1110. 33:00to take me to do something. So I think I
  1111. 33:01think this will take me 35 minutes. So I
  1112. 33:03turn the clock to 35 and I click on and
  1113. 33:05then I start working on the thing. And
  1114. 33:06the moment my phone rings or I look at
  1115. 33:08Slack or whatever, I stop the timer. And
  1116. 33:10so you actually see that your time on
  1117. 33:12task is usually significantly less than
  1118. 33:14you think it is. And I think that in my
  1119. 33:16early days, I would spend a very long
  1120. 33:19time in front of a computer telling
  1121. 33:21myself that I was working with very few
  1122. 33:23minutes actually on task. And that's why
  1123. 33:25I think that most things are actually
  1124. 33:27significantly easier than people think
  1125. 33:28they are. They just don't know how to
  1126. 33:30try hard. Because the harder that you
  1127. 33:32try, the easier it gets. And so it's
  1128. 33:35like if you can just learn to love what
  1129. 33:37trying hard feels like then all of a
  1130. 33:39sudden it becomes unreasonable that you
  1131. 33:41can't win. So like for the presentation
  1132. 33:44that I'm giving, I explained a little
  1133. 33:45bit earlier about what my process looks
  1134. 33:47like. If you were to say what would it
  1135. 33:48take for somebody to be unreasonably
  1136. 33:50good that it would be impossible for
  1137. 33:51them to not be a top 1% salesman or a
  1138. 33:53top 1% content creator and you said what
  1139. 33:55would that person need to do irrelevant
  1140. 33:57from outcome? What would be the actions
  1141. 33:59or evidence that they would have to do
  1142. 34:00prior to that thing that would make it
  1143. 34:01unreasonable that they couldn't succeed?
  1144. 34:04And then you do those things, what
  1145. 34:06happens is you realize that it's
  1146. 34:07actually not that hard because you put
  1147. 34:08so much work into it and the bar from
  1148. 34:10other people working is so
  1149. 34:12embarrassingly low that they then ask
  1150. 34:14you how you did it and it must be easy.
  1151. 34:18Consistency
  1152. 34:21doesn't guarantee that you'll be
  1153. 34:22successful,
  1154. 34:24but not being consistent will guarantee
  1155. 34:26that you won't reach success. You have a
  1156. 34:29productivity hack, an easy productivity
  1157. 34:31hack. Instead of spending time getting
  1158. 34:33in the mood to work, just start working.
  1159. 34:36Confront the work. People think they
  1160. 34:38need perfect conditions to start when in
  1161. 34:40reality starting is the perfect
  1162. 34:43condition.
  1163. 34:45I'm married to that. I love that because
  1164. 34:50if you think like I, you know, I
  1165. 34:52obviously am somebody who always wants
  1166. 34:54to optimize how much work I do per unit
  1167. 34:55of time. And so I I was, you know, there
  1168. 34:58was definitely times earlier in my life
  1169. 34:59I was really romanticized by these like
  1170. 35:01very extensive morning routines and
  1171. 35:03supplement rituals and like all this
  1172. 35:05stuff of mental masturbation around the
  1173. 35:06work that needed to be done. But when I
  1174. 35:08looked at 2 hours later and nothing had
  1175. 35:10actually gotten done,
  1176. 35:12the moment you begin working is when
  1177. 35:15your output per unit of time goes up.
  1178. 35:17And so that makes beginning the single
  1179. 35:21greatest hack that you can have
  1180. 35:23>> for everything else that you do in work.
  1181. 35:25Because thing is when you start working
  1182. 35:26you start getting in the mood to work
  1183. 35:28right like everything else is
  1184. 35:29procrastinating around the work that you
  1185. 35:30think you should do but like I have
  1186. 35:32noticed for me at least I have these I
  1187. 35:34have some big mental tasks you know what
  1188. 35:36I mean like big content piece or big
  1189. 35:37thing that you need like you know it's
  1190. 35:38going to take real mental effort it
  1191. 35:40takes me like five minutes of actually
  1192. 35:42being in it to then get a a little bit
  1193. 35:44of a lay of the land to then get into it
  1194. 35:47but I used to take hours to delay to
  1195. 35:50start the first five minutes and so my
  1196. 35:52time compression of when I thought I
  1197. 35:53should start doing something and when I
  1198. 35:54started doing it. Over time, it's just
  1199. 35:56compressed to the point where it's like
  1200. 35:57the moment I think that I need to start
  1201. 35:59doing it. Sometimes I just start it
  1202. 36:00because then what happens? I get this
  1203. 36:02open loop. And so rather than complete
  1204. 36:04work at like cuz a lot of people are
  1205. 36:05like, I want to complete it at this
  1206. 36:06really nice clean point. Stop halfway
  1207. 36:08through the sentence cuz it'll drive you
  1208. 36:10mad.
  1209. 36:10>> It's always harder, takes longer, and
  1210. 36:13costs more than you think it will. That
  1211. 36:15is a reflection of poor expectations,
  1212. 36:19not that that reality is bad. And so it
  1213. 36:22makes sense that it would be harder,
  1214. 36:24take longer, and cost more because if it
  1215. 36:26didn't, then everyone would have it and
  1216. 36:28everyone had it, then it wouldn't be
  1217. 36:29worthwhile. And so literally, the
  1218. 36:31difficulty of the task that you embark
  1219. 36:33on is proportional to the reward that
  1220. 36:35you ultimately get because you are the
  1221. 36:37asset that you build more than the
  1222. 36:39achievement. And so if it's hard, that's
  1223. 36:41amazing because it will make you that
  1224. 36:43much harder once you conquer it. And it
  1225. 36:44will also make it harder for anybody
  1226. 36:46else who wants to follow in your
  1227. 36:47footsteps. And so the higher up the
  1228. 36:49mountain you climb, the thinner the air
  1229. 36:51gets and the rarer the climber or
  1230. 36:54explorer must be in order to get there.
  1231. 36:56And so I don't know about you, but I
  1232. 36:58would so much rather climb a mountain
  1233. 37:00that so few people have been able to
  1234. 37:02climb so that I can see a view that
  1235. 37:03other people haven't seen. And so
  1236. 37:05speaking of expectations, let me talk
  1237. 37:07about the worst expectation of all,
  1238. 37:08which is entitlement, which is the
  1239. 37:10expectation of life or other people to
  1240. 37:13give you something without earning it.
  1241. 37:14And I think that this is is a is a virus
  1242. 37:17in today's culture right now. And so
  1243. 37:20there's the famous quote, "Hard times
  1244. 37:22create strong men, strong men create
  1245. 37:24good times, good times create weak men,
  1246. 37:27and weak men create hard times." It
  1247. 37:30makes sense that right now we have a lot
  1248. 37:32of weak men because it's been pretty
  1249. 37:34good times. The good news about that is
  1250. 37:36that it's so easy to beat them. You just
  1251. 37:39have to show up, be on time, prepare the
  1252. 37:42night before, remembers people's names,
  1253. 37:44actually follow up when you say you were
  1254. 37:46going to, and try like you mean it,
  1255. 37:49rather than trying like you want to get
  1256. 37:51credit for trying. And I see this is
  1257. 37:54this this thing that's that that's
  1258. 37:56pervasive right now is that people will
  1259. 37:59comment or they'll DM me and they're
  1260. 38:00like, "Hey, I'm trying really hard." As
  1261. 38:03though I'm supposed to give them credit
  1262. 38:04for trying. The world doesn't work that
  1263. 38:07way. It gives you credit for achieving.
  1264. 38:09And the reason that you want credit for
  1265. 38:11trying is because you want it to cost
  1266. 38:13less, take shorter time period, and be
  1267. 38:16easier. And so if you restate your
  1268. 38:18complaint about the difficulty as, "Oh,
  1269. 38:22I have false expectations about the ease
  1270. 38:24or the price tag of this goal," then all
  1271. 38:26of a sudden you realize that the only
  1272. 38:28real problem was that you expected it to
  1273. 38:30cost less. It's like going to the store
  1274. 38:32and being like, "Oh, I've got these
  1275. 38:33Jordans that I really want to buy. I got
  1276. 38:35$50. I'm so excited to buy them. You go
  1277. 38:37to the store as and see that they're
  1278. 38:39$300. At that point, you can just say,
  1279. 38:41"Jeans aren't for me." Or you can say,
  1280. 38:43"Oh, I will have to keep working and
  1281. 38:46keep saving so that I can afford this."
  1282. 38:48And so, it's a lot about affording the
  1283. 38:50goals that you want to achieve. And a
  1284. 38:52lot of things that we have to spend in
  1285. 38:54order to get them is the time and the
  1286. 38:56rejection of not achieving what we want
  1287. 38:58on the timeline we originally thought.
  1288. 39:01Like what makes success hard is that the
  1289. 39:03expectation that society puts because we
  1290. 39:05only see the highlight reel. You
  1291. 39:06actually only see people after they
  1292. 39:08finish the race. People think success is
  1293. 39:11like watching a marathon, not running a
  1294. 39:13marathon. When you watch a marathon, you
  1295. 39:15look at the beginning and you look at
  1296. 39:17the end. It only takes you a couple of
  1297. 39:19seconds to see both of those. But
  1298. 39:21running a marathon is four, five, six
  1299. 39:23straight hours of breathing heavy,
  1300. 39:26wondering when it's going to end,
  1301. 39:27counting, starting to play games in your
  1302. 39:29mind of like, okay, I'm I'm 2/3 of the
  1303. 39:31way there. I'm two two more quarters of
  1304. 39:33that. I'm only 1/5if of the of 1/8 of
  1305. 39:36the way there. And you keep doing this
  1306. 39:37to play tricks on your mind to keep
  1307. 39:39going. But the thing is is that in a
  1308. 39:41mile marker race, it's very clear to
  1309. 39:43know how you're going to get to the
  1310. 39:44finish line and how long it's going to
  1311. 39:46take. The only difference with success
  1312. 39:48is that you just have to keep running
  1313. 39:49and you don't know where the finish line
  1314. 39:50is. And people will only cheer you on at
  1315. 39:53that finish line that they don't know
  1316. 39:54where it is either. Which means you have
  1317. 39:56to get used to running alone. And so the
  1318. 39:57difficulty is you have to start running
  1319. 40:00and you have to keep running, but you
  1320. 40:02just don't know whether you're running
  1321. 40:04for a mile or 300. And so this is where
  1322. 40:07the pacing is important. So a lot of
  1323. 40:09people will run really hard. They'll
  1324. 40:11they'll think because they only saw the
  1325. 40:14beginning of the marathon on TV and the
  1326. 40:16finish of the marathon on TV that they
  1327. 40:18can just sprint because both of those
  1328. 40:19clips only lasted a couple of seconds.
  1329. 40:22So, they start their marathon of success
  1330. 40:24of whatever it is they're going after by
  1331. 40:26sprinting as hard as they can. And then
  1332. 40:29they realize that there's no one around
  1333. 40:31and there's just a bunch of open road
  1334. 40:32ahead of them and they're like, "How
  1335. 40:34long is this going to take?" And that's
  1336. 40:35when reality sets in. And so I make
  1337. 40:38these videos to say that a lot of times
  1338. 40:40it's going to take right now there's the
  1339. 40:42person you are and there's probably
  1340. 40:44hopefully the person you want to be and
  1341. 40:46there's a gap, right? We agree on that?
  1342. 40:48Okay. So that person that you want to be
  1343. 40:51has traits and has skills that you don't
  1344. 40:54have, right? And I think that traits
  1345. 40:57have been a word that we use as
  1346. 41:00shorthand for bucket of skills. And when
  1347. 41:03I say it that way, it I think it'll help
  1348. 41:05make more sense. And so we might make
  1349. 41:07the argument that if you were more
  1350. 41:09charismatic, you would make more money.
  1351. 41:11Let's say that that was that was the
  1352. 41:13argument we were going to do. We're
  1353. 41:14like, "Okay, for whatever profession I'm
  1354. 41:15in, that would be true to me." Okay,
  1355. 41:17fantastic. Be charismatic.
  1356. 41:22What does that mean? And so right now,
  1357. 41:25if so, the more skilled you are, the
  1358. 41:28more general a command can be given to
  1359. 41:29you and you can still be effective. So
  1360. 41:32someone can at this point say, "Hey,
  1361. 41:34Alex, can you start this business?" And
  1362. 41:36I would say, "Sure." That's a very
  1363. 41:38general command. Now, one level below
  1364. 41:40that, it might be like, "Can you
  1365. 41:42advertise this product?" And I would
  1366. 41:44say, "Yeah, I can do that." One level
  1367. 41:46below that would be, "Do you think you
  1368. 41:48can make a post that people would click
  1369. 41:50on to buy this thing?" And I would say,
  1370. 41:52"Yes." And we can keep going down. But
  1371. 41:55the point is is that if you have a skill
  1372. 41:58set that you want to attain and you
  1373. 42:00don't know how to attain it, it's
  1374. 42:01because you are using a bucketed word
  1375. 42:03that represents many smaller skills. And
  1376. 42:07so I'll use charisma as the example. So
  1377. 42:09if we say this guy's so charismatic,
  1378. 42:12you have to ask yourself or at least I
  1379. 42:13ask myself why. Well, I describe him as
  1380. 42:17charismatic because when he walks in the
  1381. 42:19room, he greets everyone immediately. He
  1382. 42:22uses people's names. He shakes their h
  1383. 42:24hand and he makes eye contact. When
  1384. 42:26someone's talking to him, he makes eye
  1385. 42:28contact and he nods his head. When he
  1386. 42:30talks, he looks there and he looks at
  1387. 42:32them and he bounces back and forth. Um,
  1388. 42:35he asks questions up to the other person
  1389. 42:38about themselves when he's talking. Now,
  1390. 42:40that's like seven things.
  1391. 42:43If I said, "Do you think you can nod
  1392. 42:46your head when someone else is talking
  1393. 42:47and keep eye contact?" You'd probably
  1394. 42:49say, "Yeah, I can do that." It's like,
  1395. 42:51great. That's one of seven skills that
  1396. 42:54it takes to master until eventually
  1397. 42:57people will describe you as charismatic.
  1398. 43:00And so if you don't understand how to do
  1399. 43:02something, you just need to break it
  1400. 43:03into a smaller chunk because like we
  1401. 43:05teach toddlers how to speak by
  1402. 43:07approximating sound. It's like and then
  1403. 43:10they they're like they and you're like
  1404. 43:12ah clap clap clap clap clap clap and
  1405. 43:14they're like ah. And then we keep doing
  1406. 43:15it until eventually they're like and
  1407. 43:17you're like yeah right and so that's
  1408. 43:19their first word and then you start
  1409. 43:21comparing things between what they know
  1410. 43:22and what they don't know and making an
  1411. 43:24association. You say bottle, right? And
  1412. 43:27then they're like bottle and so they
  1413. 43:30like they can see with their eyes
  1414. 43:31something they know and then they don't
  1415. 43:32know the word. And so that's how we
  1416. 43:34teach things. And so if we consider I
  1417. 43:36like to think of myself as a toddler
  1418. 43:37from a learning perspective because it
  1419. 43:39allows you to take your ego away from a
  1420. 43:41skill. So a lot of times the skills that
  1421. 43:43we need to learn are on the other side
  1422. 43:44of just kind of like humbling ourselves
  1423. 43:46and saying you know what if someone said
  1424. 43:48go advertise I don't think I would be
  1425. 43:50able to do it. It's like okay well let's
  1426. 43:52break it down into six things. Do you
  1427. 43:54think you can message someone? I can do
  1428. 43:57that. Well that's that's a component of
  1429. 43:59advertising. Do you think you could make
  1430. 44:01a post that talks about something that's
  1431. 44:04interesting? Maybe. Okay. Well, do you
  1432. 44:07think that you could ask a question in
  1433. 44:09the beginning of a video that someone
  1434. 44:10would find interesting? Yeah, I can do
  1435. 44:11that. Okay. Well, then after that
  1436. 44:12question, we then would make some sort
  1437. 44:14of explanation around why we asked that.
  1438. 44:15Okay, I think I can do that. Right.
  1439. 44:17Okay. Then at the end, we want to reward
  1440. 44:18them for the ultimate thing that we
  1441. 44:19asked them to begin with. Great. Well,
  1442. 44:21great. If you record that and you post
  1443. 44:22it, that's a piece of content. Okay, I
  1444. 44:24can do that. And so the reason that like
  1445. 44:26I write the books that I do and I try
  1446. 44:28try to try to make the content in that
  1447. 44:29way is that if you can if there's
  1448. 44:33something that a trait you want or a
  1449. 44:34skill you want and you don't understand
  1450. 44:36how to get it, it means you just need to
  1451. 44:37break it into smaller pieces. Because if
  1452. 44:39you break it down low enough, you'll be
  1453. 44:41able to do it. And then when you have
  1454. 44:42that, this is I'm I'm going to go full
  1455. 44:44180 here. So remember when I talked
  1456. 44:46about the beginning of it, you just need
  1457. 44:47to figure out how much money you want to
  1458. 44:48make every day, right? I need to make
  1459. 44:49$3,000 a day. Okay, that means I need to
  1460. 44:51sell this many units. Well, then you
  1461. 44:53connect that and you sell this many
  1462. 44:54units to whatever activity or input you
  1463. 44:57have to do. Because if you look at your
  1464. 45:00calendar in terms of the things that you
  1465. 45:01actually have to do with your time, then
  1466. 45:04it gets a lot easier to plan and
  1467. 45:06allocate because your time is your only
  1468. 45:07resource, especially if you're starting
  1469. 45:09out. And so it's like, I need to make
  1470. 45:12100 DMs because that will get me one
  1471. 45:14customer. And one customer is worth
  1472. 45:16$200. Great. That means that if I do
  1473. 45:19this every day, I'll make $6,000 this
  1474. 45:22month. Okay. Based on the economics,
  1475. 45:25will will those people buy again next
  1476. 45:26month? If so, then great. The next month
  1477. 45:28I do 12. Next month I do 18. At that
  1478. 45:30month I hire somebody who who's going to
  1479. 45:32do it for $3,000 a month and then I can
  1480. 45:34keep stacking and then now I've got one
  1481. 45:36person doing the same thing and the
  1482. 45:37business keeps stacking. I'm like, "Wow,
  1483. 45:39I'm a businessman." Right?
  1484. 45:42But that's the idea is that like I I
  1485. 45:44believe in in breaking things down to
  1486. 45:45the absolute lowest level so that you
  1487. 45:47can make it manageable. And then the
  1488. 45:49more skilled you become, the more you
  1489. 45:51can bucket all of those activities. Like
  1490. 45:52if someone's going to say, "Hey, Alex
  1491. 45:53advertiser." If Aubryy's like, "Hey, I
  1492. 45:55want to do this this thing with you,
  1493. 45:57this new supplement."
  1494. 45:59Do you think you could write an email
  1495. 46:01and this is the headline for the email
  1496. 46:02and this I'd be like, "I got it. Like
  1497. 46:04I'm good." You know what I mean? Like
  1498. 46:05understood. Um, but if he was talking to
  1499. 46:07somebody who was super junior, that's
  1500. 46:09probably how he would describe it. But
  1501. 46:11the only instance is that you are the
  1502. 46:13person who's junior in this conversation
  1503. 46:14and you are the one talking to yourself.
  1504. 46:17And that's that's the gap. What does
  1505. 46:20this person that I want to become have
  1506. 46:21in terms of skills and traits? Can I
  1507. 46:23break those things down into
  1508. 46:24individuals? And then can I break that
  1509. 46:26into activities that I can do on a daily
  1510. 46:27basis? And does that ladder up to the
  1511. 46:29amount of money that I ultimately want
  1512. 46:30to make? If so, great. What's stopping?
  1513. 46:34>> Let's go. What's a belief or maybe a
  1514. 46:36behavior that you had let's say 10 or 15
  1515. 46:40years ago that you now see as misguided?
  1516. 46:45>> Um not committing.
  1517. 46:47>> Not committing. Interesting. Tell me
  1518. 46:48more. Say more about that.
  1519. 46:49>> So I mean I I define commitment as the
  1520. 46:51elimination of alternatives which was I
  1521. 46:54had the misconception that I will work
  1522. 46:56on multiple things and see which one
  1523. 46:57works when in the reality any of them
  1524. 46:59would have worked if I had worked on it.
  1525. 47:00And so I would just never get past the
  1526. 47:03point of critical mass. And so the
  1527. 47:05easiest analogy I have for this is
  1528. 47:07imagine you uh want to start a party,
  1529. 47:10right? It's very hard to start a good
  1530. 47:11party. Like you have to invite a lot of
  1531. 47:12people, you have to prepare, you have to
  1532. 47:13do all this stuff. Um but if you are
  1533. 47:15successful enough and get enough people
  1534. 47:16to the party, the party can't eventually
  1535. 47:18take off on its own and kind of become
  1536. 47:19its own thing. Now to the same degree,
  1537. 47:21imagine you try to start four parties on
  1538. 47:22the same night at the same time. It's
  1539. 47:24almost impossible because you only have
  1540. 47:26you only have the same resource. You
  1541. 47:27have the same number of people. You
  1542. 47:28know, you have the same amount of money.
  1543. 47:29It's very very hard to do that. And so
  1544. 47:30this is what I see the vast majority of
  1545. 47:32you know smaller entrepreneurs uh doing
  1546. 47:34is that they're trying to start four
  1547. 47:35parties and say well whatever party
  1548. 47:36takes off is the one that I'm going to
  1549. 47:38I'm going to invest more in. But none of
  1550. 47:39them will take off. That's why in the
  1551. 47:40beginning it feels very manual, very
  1552. 47:42like push. You're like I promise the
  1553. 47:43party is going to be great. It's going
  1554. 47:44to be awesome but who else is coming?
  1555. 47:46>> No you. No one. Right? But if you just
  1556. 47:48put all you're like if you're like I'll
  1557. 47:49be there. I'm not doing anything else.
  1558. 47:51This is all I'm going to be doing is
  1559. 47:52trying to make sure this part is
  1560. 47:53amazing. the likelihood that party one
  1561. 47:55is good and then two gets good enough
  1562. 47:56that you don't have to push to keep
  1563. 47:58growing it is good. It's just kind of a
  1564. 48:00microcosm for a business just on a much
  1565. 48:01you know shrunken time scale. But I
  1566. 48:03think for that reason that's that is
  1567. 48:06probably the number one reason that
  1568. 48:07people don't get what they want is
  1569. 48:08because they spread themselves too thin.
  1570. 48:09You have such limited resources in the
  1571. 48:11beginning. It's like I think this is the
  1572. 48:12piece that people misunderstand like you
  1573. 48:13have functionally no money. If you're an
  1574. 48:16individual you have basically no money
  1575. 48:18when it comes to a corporate scale,
  1576. 48:19right? You have almost no money and you
  1577. 48:21have almost no time. uh again compared
  1578. 48:23to 100 people right
  1579. 48:25>> you have no no money no time and so you
  1580. 48:27have such such such limited resources
  1581. 48:29that the actual skill that's missing is
  1582. 48:31strategy
  1583. 48:32>> and so strategy is prioritization of
  1584. 48:33resources so said simply like what do we
  1585. 48:35do and more importantly what do we not
  1586. 48:37do with the few things that we can do
  1587. 48:39out of the few things that we can do and
  1588. 48:40so just being able to just say you know
  1589. 48:43what all four of these parties could be
  1590. 48:46good it could be a pirates theme it
  1591. 48:47could be a it could be a Greek theme it
  1592. 48:48could be a you know whatever theme but
  1593. 48:50I'm just going to try and make this
  1594. 48:51pirate theme one That's all I'm going to
  1595. 48:53do. And the thing is is that we then
  1596. 48:55think, oh, well, this succeeded because
  1597. 48:56it was pirate themed. No, it just
  1598. 48:58succeeded because I was the one that you
  1599. 48:59worked on. So, as long as fundamentally
  1600. 49:00like you let people know about your
  1601. 49:01stuff, you have a conversion mechanism
  1602. 49:02and the thing that you sell cost
  1603. 49:04significantly less than the thing you
  1604. 49:04saw at the price you sell it for, you'll
  1605. 49:06probably be okay.
  1606. 49:07>> But people just spend forever trying to
  1607. 49:09figure out which party theme is going to
  1608. 49:10be the best theme and you just don't
  1609. 49:12need to do that because as soon as you
  1610. 49:13picked, you eliminate the alternatives.
  1611. 49:14You commit and then you're good to go.
  1612. 49:16How did you figure out that that was the
  1613. 49:18problem that was keeping you from
  1614. 49:19success or did something just eventually
  1615. 49:21take off through sheer brute force and
  1616. 49:23you realize that you wasted your time
  1617. 49:24with the other initiatives?
  1618. 49:25>> No, nothing took off.
  1619. 49:27>> I um I and people may be surprised by
  1620. 49:30this, but I was probably making a few
  1621. 49:31million dollars a year, not income,
  1622. 49:32revenue,
  1623. 49:33>> uh between like
  1624. 49:36nine different businesses.
  1625. 49:37>> Yeah. O that's stresses me out just
  1626. 49:39thinking about it.
  1627. 49:39>> I was 20 26
  1628. 49:43>> at the time. Uh, and I like to tell
  1629. 49:45people I, you know, nine businesses, but
  1630. 49:47like that's because I thought that's
  1631. 49:48what successful entrepreneurs did when
  1632. 49:49in reality it's like no, you make one
  1633. 49:51business extremely successful and then
  1634. 49:52you just make investments and you don't
  1635. 49:53spend your time. You can only be CEO of
  1636. 49:54one thing. And so I was CEO of nine
  1637. 49:57businesses and almost I almost died. Um,
  1638. 49:59got DUI head on collision whole thing
  1639. 50:01like like Yeah. And then I had somebody
  1640. 50:03uh thankfully say, "Hey, uh, you were
  1641. 50:04spread too thin. The stress will kill
  1642. 50:06you quite literally and you need to make
  1643. 50:07decisions." The difficulty was for me I
  1644. 50:09was the rain maker in all the
  1645. 50:10businesses. And so I basically was just
  1646. 50:12killing myself to generate income for
  1647. 50:15all of them.
  1648. 50:16>> Um, and almost nothing was left over
  1649. 50:18every month because I had to pay people
  1650. 50:19to do everything else because that was
  1651. 50:20the only thing that I was doing. And so,
  1652. 50:22uh, Leila obviously came into my life,
  1653. 50:24not obviously came into my life. Um, and
  1654. 50:26she said, "Hey, you know, genius,
  1655. 50:27wouldn't it be cool if there's this one
  1656. 50:29thing that you do that seems to work
  1657. 50:31better than the others, but we haven't
  1658. 50:33given it a chance because you're only
  1659. 50:35giving two hours a week to it?"
  1660. 50:37>> Uh, what if you spent all your time on
  1661. 50:38that? And so, uh, I thought that logic
  1662. 50:40made sense. And I, clearly what I was
  1663. 50:42doing was not working. And so I, um, I
  1664. 50:45had to have all the hard conversations
  1665. 50:46and I lined them up over 48 hours. I
  1666. 50:48literally called every partner that I
  1667. 50:49had with all the other businesses and
  1668. 50:51said, "I'm out and you can have
  1669. 50:52everything." And, you know, when I when
  1670. 50:54I made that call, you know, the people
  1671. 50:56that were in my life were like, "You
  1672. 50:57worked for years to build these
  1673. 50:58businesses and like what are you
  1674. 50:59thinking? Like, why don't you why don't
  1675. 51:00you sell them for more money?" Um, and I
  1676. 51:04Yeah, exactly. So, cuz I fire sold fires
  1677. 51:06it all. What was really interesting is
  1678. 51:07that over the next six months, I made
  1679. 51:09more money than I would have made from
  1680. 51:10the sale of all those businesses uh put
  1681. 51:12together by just focusing on one thing,
  1682. 51:13which is why I've been such an advocate
  1683. 51:14of it. And I repeat that theme because
  1684. 51:16the thing is is that focus never gets
  1685. 51:17easier. It's kind of like an addiction.
  1686. 51:20There is a lot of judgment
  1687. 51:22online about how people choose to work,
  1688. 51:27what fuels them, which fundamentally is
  1689. 51:30it reward or punishment? Are they are
  1690. 51:31they going away from aversive stimula
  1691. 51:33towards, you know, a positive one?
  1692. 51:36The answer in my opinion doesn't matter.
  1693. 51:39And what I mean by that is I think the
  1694. 51:41first rule of all entrepreneurship is
  1695. 51:44use what you have because that's not
  1696. 51:46going to change today. You have what you
  1697. 51:48have. Those are the only resources you
  1698. 51:50have available to you. You must become
  1699. 51:52more resourceful. And that means that if
  1700. 51:54you have shame and people tell you shame
  1701. 51:57is bad,
  1702. 51:59in what world could shame be good? If
  1703. 52:01the shame you have creates this
  1704. 52:04amazingly positive thing in your life,
  1705. 52:06was it bad? If your dad not hugging you
  1706. 52:09enough created the catalyst for you to
  1707. 52:11go to the gym and live 20 years longer
  1708. 52:13because you work out regularly, was it
  1709. 52:15bad? Do we need to label it at all? All
  1710. 52:18we know is that it happened. And so
  1711. 52:20what? There are these actions that
  1712. 52:21increase the likelihood that you get
  1713. 52:23what you want. Whether you do them
  1714. 52:25because you had some negative thing or
  1715. 52:27because you're going towards some
  1716. 52:29positive thing. I think for the vast
  1717. 52:30majority of people is narrative. They
  1718. 52:32only they create the story. If I said,
  1719. 52:34"Hey, why did you do this thing?" We are
  1720. 52:37trained to give an answer, but that
  1721. 52:40answer may have zero grounding in the
  1722. 52:42truth. Not because you lie, but because
  1723. 52:43you have no idea. Because most people
  1724. 52:45don't know why they do what they do.
  1725. 52:46They just do it and then they ascribe a
  1726. 52:48reason afterwards. We know that it's
  1727. 52:50mostly BS and you're not going to have a
  1728. 52:52double blind controlled placebo study on
  1729. 52:54your life to be able to determine what
  1730. 52:56the true root cause of was this the
  1731. 52:58dependent variable. If you're not going
  1732. 53:00to be able to do that anyways, who
  1733. 53:02cares? Use whatever you've got to get
  1734. 53:05whatever you want. Give you a
  1735. 53:06behavioral, you know, thing for this is
  1736. 53:08like you might be going through
  1737. 53:09something difficult or a hard season or
  1738. 53:10a bad day or a bad moment, right? And
  1739. 53:12I've heard this saying and it drives me
  1740. 53:13absolutely bananas, which is that bad
  1741. 53:15things come in threes. Anyone heard this
  1742. 53:17before? Right. I so wholeheartedly
  1743. 53:19disagree, but I will explain why I
  1744. 53:20believe that saying is a saying. Bad
  1745. 53:22things do not come in threes. Bad things
  1746. 53:24occur. People do not know how to cope.
  1747. 53:27They allow one bad thing to snowball
  1748. 53:29into more bad things. And bad stuff
  1749. 53:31sucks. And the only thing worse than
  1750. 53:33letting one bad thing be a bad thing is
  1751. 53:35to let one bad thing ruin many good
  1752. 53:37things. If you think about a bad thing
  1753. 53:38as a cancer, it's like, well, we want to
  1754. 53:40isolate that cancer as fast as possible
  1755. 53:42and not let that cancer of you losing
  1756. 53:44your job affect your marriage and then
  1757. 53:46let you affecting your marriage affect
  1758. 53:47how you're, you know, a parent and let,
  1759. 53:49you know, how you're a parent affect how
  1760. 53:50you were going to pursue this new
  1761. 53:52endeavor. People just basically give
  1762. 53:54themselves an excuse for misbehaving. I
  1763. 53:58had a bad day, therefore, I now have a
  1764. 54:00legitimate excuse for being a bad
  1765. 54:01husband or not being nice to my wife.
  1766. 54:03They use it as an excuse to not exercise
  1767. 54:05self-control. And that is when things
  1768. 54:08snowball. This is why resilience is so
  1769. 54:10important. Can something bad happen and
  1770. 54:12I recover before I talk to somebody
  1771. 54:14else? When things get bad, it looks like
  1772. 54:16this. Something bad happens, something
  1773. 54:18else bad happens, something else bad
  1774. 54:20happens, and it keeps going down until
  1775. 54:23eventually everyone in your life that is
  1776. 54:24good has removed themselves. And then
  1777. 54:25you slowly recover or you don't recover
  1778. 54:28at all. And you've seen these people. He
  1779. 54:30lost his job. He gained weight and man,
  1780. 54:32he's just never been the same. Pull your
  1781. 54:34head out of your ass. Like this has just
  1782. 54:36been a very hard lesson learned for me
  1783. 54:38is that what you think should take you 6
  1784. 54:40weeks, often times six takes six months,
  1785. 54:42sometimes a year. And so what what you
  1786. 54:45realize the longer you do business is
  1787. 54:47that there are just far fewer things,
  1788. 54:48fewer new things that you can take on
  1789. 54:50than you really think. And so there's
  1790. 54:53always going to be an issue with
  1791. 54:54translating these things to your team so
  1792. 54:56that they can actually execute. and
  1793. 54:58forget about new people coming in who
  1794. 54:59haven't even gone through this process.
  1795. 55:01They're just adopting this final
  1796. 55:02solution, but they don't know how you
  1797. 55:03got here and how you derived it. And so
  1798. 55:06being more patient about the idea and
  1799. 55:08I'll I'll give you I'll give you a pro
  1800. 55:10tip. This is a little side quest for
  1801. 55:11you. So in any given function, let's say
  1802. 55:13that this is your baseline of
  1803. 55:15performance. All right. Now, whenever
  1804. 55:17you change anything, in my experience,
  1805. 55:19you get about a 20% decrease in
  1806. 55:20performance immediately. All right? So
  1807. 55:22if you change a sales script, you get a
  1808. 55:23decrease in performance. You change your
  1809. 55:24your ad copy, you're going to decrease
  1810. 55:26in performance often time. change your
  1811. 55:27landing page. Most times the page that
  1812. 55:28you had probably was working and so
  1813. 55:30something that's not that has a lower
  1814. 55:31likelihood of succeeding than something
  1815. 55:32that is more of that, right? And so a
  1816. 55:34lot of times when you make a change and
  1817. 55:36this is especially operational changes
  1818. 55:37more so than anything else, often times
  1819. 55:39you get a decrease or decrement in
  1820. 55:41performance. And so if I know that I'm
  1821. 55:43guaranteed to have this 20% decrease,
  1822. 55:45then it means that I need to make
  1823. 55:46changes that I have a very strong idea
  1824. 55:49that they're going to have at least a
  1825. 55:5020% increase effect. And so the result
  1826. 55:53of this line of thinking which has made
  1827. 55:54me a significantly better entrepreneur
  1828. 55:56this is a huge breakthrough for me is
  1829. 55:58that number one some things will never
  1830. 56:00get fixed and that means that some
  1831. 56:02things you're like man this could be 5%
  1832. 56:04better the cost of the change if you are
  1833. 56:07constantly changing things because
  1834. 56:08here's the thing is you're like well
  1835. 56:09it's still I would I'd be willing to
  1836. 56:10give the 20 to four months from now have
  1837. 56:13that you know return to baseline and
  1838. 56:14then get the 5% improvement. Yeah, but
  1839. 56:16that assumes that you're going to change
  1840. 56:18nothing else in that f fourmonth period,
  1841. 56:20but you might be an add entrepreneur and
  1842. 56:22you might just change it, which means
  1843. 56:23that you're actually permanently kind of
  1844. 56:25sitting at this 20% decrease in
  1845. 56:26performance because you've never given
  1846. 56:28anyone a chance to get good at their
  1847. 56:29job. You're always changing [ __ ] And so
  1848. 56:32I traditionally will overindex now on
  1849. 56:36stability because we get consistent
  1850. 56:39improvements in performance across the
  1851. 56:40team because people just get better at
  1852. 56:41their job, right? And then if I really
  1853. 56:44think that something's worth changing,
  1854. 56:46it better be north of 20%. And so it's
  1855. 56:49like, man, I keep doing the math, like I
  1856. 56:51think this is like a 30 to 50% boost for
  1857. 56:53us. If that's the case, then it's
  1858. 56:55probably worth the bet. But most of the
  1859. 56:57small changes that I used to mess around
  1860. 56:59with my company where I'd be like, "Oh
  1861. 57:00no, I'm Steve Jobs. Every detail has to
  1862. 57:02be there." Like, if you're building a
  1863. 57:04physical product that is manufactured,
  1864. 57:06that's different. If you're building
  1865. 57:07software on one time change different in
  1866. 57:09a service business if you're changing
  1867. 57:11process that people have to execute very
  1868. 57:13tough make sure that it's worth it. I
  1869. 57:16end these podcasts with a challenge. Ask
  1870. 57:17the guest for a challenge of the
  1871. 57:19audience to do something and take the
  1872. 57:21action from the hour and a half we've
  1873. 57:23spoke. Does a challenge come to mind?
  1874. 57:29define the input output equation that
  1875. 57:31gets you closer to where you want to go.
  1876. 57:35And then 10x the input. [snorts] So
  1877. 57:38whatever your thing is, like if you're
  1878. 57:39like, I want to be an editor, I want to
  1879. 57:41be an agency owner, I want to be a
  1880. 57:43whatever, whatever the thing is, the
  1881. 57:45first thing you have to do is figure out
  1882. 57:47the input output equation, which is what
  1883. 57:49do I have to do that will get me closer
  1884. 57:50to where I want to go. Step one, if you
  1885. 57:52can't define your input output equation,
  1886. 57:54then you need to define your input
  1887. 57:55output equation because otherwise you're
  1888. 57:57working for no goal. Once you define
  1889. 57:59that, then do 10 times more. This is the
  1890. 58:02flyer story. Like you probably you might
  1891. 58:05be doing the right stuff. You might be
  1892. 58:07working out, but you're working out five
  1893. 58:08minutes a week and being like, I don't
  1894. 58:09know why I'm not losing weight. It's
  1895. 58:11like you're not even close. You're like,
  1896. 58:12no, I think I need to double it to 10
  1897. 58:14minutes a week. It's like, no, you're
  1898. 58:15not even close. The thing is, in
  1899. 58:17fitness, we have some context, right?
  1900. 58:19But in business, you have no idea.
  1901. 58:21And that's the big disconnect is that
  1902. 58:23people might be doing the wrong the
  1903. 58:25right stuff but doing the wrong amount.
  1904. 58:27They're doing way too little of it. And
  1905. 58:28they think you they think in doubles,
  1906. 58:30not in orders of magnitude as in 10x,
  1907. 58:33100x, but like the like you want to make
  1908. 58:36a hundred times more money than you are,
  1909. 58:37you need a 100 times more input.
  1910. 58:40Like hold on, I'm I'm going to hit this
  1911. 58:41home real quick because this is this is
  1912. 58:43this is important.
  1913. 58:46I have right now 10,000 times the input
  1914. 58:50that I used to used to have when I was
  1915. 58:53running my gyms.
  1916. 58:55I just have leverage on my input.
  1917. 58:59And so, for example, I could do 200 cold
  1918. 59:03calls a day. I could double that to get
  1919. 59:05to 400 400 cold calls a day. I could
  1920. 59:09also do 200 cold calls a day to get
  1921. 59:11someone to recruit for me. and then that
  1922. 59:14person starts. Sorry, I I'm gonna rewind
  1923. 59:18real quick. So, I could do 200 cold
  1924. 59:20calls a day and get a certain amount of
  1925. 59:22sales. The next level is I could go get
  1926. 59:25somebody to do those 200 phone calls for
  1927. 59:27me and then I make the same amount of
  1928. 59:29sales, but that'll do anything. More
  1929. 59:31leverage. Another leverage above that is
  1930. 59:34I go call do 200 phone calls a day until
  1931. 59:37I get a recruiter and then that
  1932. 59:38recruiter brings me a new person every
  1933. 59:39week and then every week I get another
  1934. 59:41added 200 phone calls per day that keeps
  1935. 59:43stacking and the number of customers
  1936. 59:44that comes from that. But what did I do
  1937. 59:46there? I made calls for a week to get
  1938. 59:48one recruiter and then from that point
  1939. 59:49going forward every single month I get
  1940. 59:51more and more sales.
  1941. 59:54And so that's three levels of leverage.
  1942. 59:57There are more than that. And so what
  1943. 59:59you unlock in the game of
  1944. 1:00:01entrepreneurship
  1945. 1:00:03is leverage. And the way that you un
  1946. 1:00:06unlock leverage is through relinquishing
  1947. 1:00:08control.
  1948. 1:00:10And so the tough part about the
  1949. 1:00:11entrepreneurial journey is that the
  1950. 1:00:13thing that got you to quit your job is
  1951. 1:00:15the very thing that you have to stop
  1952. 1:00:17doing. And so what happened is you felt
  1953. 1:00:20out of control. And so you quit your job
  1954. 1:00:22so you could take complete control of
  1955. 1:00:23your life. And when you're
  1956. 1:00:24self-employed, you take complete
  1957. 1:00:25control. You are, you hunt, you kill,
  1958. 1:00:27you produce, you do everything, right?
  1959. 1:00:30And then the thing that you got the big
  1960. 1:00:32massive reward for because you quit your
  1961. 1:00:34job, you started making money, living
  1962. 1:00:35life your own terms. You now have to
  1963. 1:00:37unlearn that and you have to say, "Now
  1964. 1:00:39I'm going to give up control again." And
  1965. 1:00:41then the rest of the journey is
  1966. 1:00:42unlearning the control that you so
  1967. 1:00:44hardcore were rewarded for on that first
  1968. 1:00:46action.
  1969. 1:00:48Because in the beginning, you have to
  1970. 1:00:49give up doing production or doing
  1971. 1:00:52delivery, right, on the back end. And
  1972. 1:00:54then you have to give up doing admin
  1973. 1:00:55work. And then you have to give up doing
  1974. 1:00:57sales. And then you have to give up
  1975. 1:00:59doing marketing. Then you have to give
  1976. 1:01:00up doing management. Then you have to
  1977. 1:01:01give up doing leadership. Then you have
  1978. 1:01:02to give up doing financing. Then you
  1979. 1:01:04have to do like you have to give up all
  1980. 1:01:05these things until eventually you're
  1981. 1:01:06like but I'm not needed. And then you
  1982. 1:01:08have to give up the desire to be needed
  1983. 1:01:12by your business.
  1984. 1:01:14>> Because many people make their business
  1985. 1:01:15to to fulfill personal desires. But the
  1986. 1:01:18business doesn't need to do that. It
  1987. 1:01:20doesn't exist for you. It exists for the
  1988. 1:01:22customer. you're not required.
  1989. 1:01:25You think you are because it makes you
  1990. 1:01:26feel more important.
  1991. 1:01:28And so that's the unlearning experience
  1992. 1:01:30and that's where leverage comes from.
  1993. 1:01:32And so right now to answer the question,
  1994. 1:01:34the challenge for the people is figure
  1995. 1:01:35out what the input output equation is
  1996. 1:01:37and do 10 times more. And if you can
  1997. 1:01:40figure out how to do 10 times more,
  1998. 1:01:42figure out how to do a hundred times
  1999. 1:01:43more. And the secret is that if you're
  2000. 1:01:45trying to do 100 times more, it's
  2001. 1:01:46probably not just you. Here's something
  2002. 1:01:48that's taken me way too long to learn.
  2003. 1:01:50Staying focused is like beating
  2004. 1:01:52addiction. It's not a one-time victory.
  2005. 1:01:54You have to fight it all day, every day,
  2006. 1:01:57then wake up and do it again tomorrow.
  2007. 1:01:59Because the thing that's going to
  2008. 1:02:00distract you is going to change every
  2009. 1:02:02day. The thing that's going to trigger
  2010. 1:02:03your addiction to distraction is going
  2011. 1:02:05to keep morphing and changing its form
  2012. 1:02:09so that it can steal or rob you of your
  2013. 1:02:12future. And so, you have to be adaptable
  2014. 1:02:14in knowing that you have to fight it
  2015. 1:02:15every day. And so, it's not good enough
  2016. 1:02:17to just say, "I was focused for this
  2017. 1:02:18week." You've got to wake up on the
  2018. 1:02:20eighth day and the ninth day and do it
  2019. 1:02:22again. And so, you remember that guy who
  2020. 1:02:24uh got rich drop shipping and day
  2021. 1:02:26trading and uh buying crypto and
  2022. 1:02:28wholesaling all at the same time? Yeah,
  2023. 1:02:31me neither. Focus. To win in business,
  2024. 1:02:35you need to be able to say no without
  2025. 1:02:37remorse and hear no without a loss of
  2026. 1:02:40enthusiasm. which means that you have to
  2027. 1:02:44keep feeling rejection, keep failing,
  2028. 1:02:46and keep going while being willing to
  2029. 1:02:51reject basically everyone else. And that
  2030. 1:02:53seems so counter because you're right
  2031. 1:02:54there and you're like, man, I don't want
  2032. 1:02:56to reject this person because I know
  2033. 1:02:57what it feels like to be rejected. You
  2034. 1:02:59need to be able to maintain this
  2035. 1:03:00discrepancy so that you can create the
  2036. 1:03:02space to do the work that needs doing.
  2037. 1:03:04So, there have been a couple of lessons
  2038. 1:03:06that I have learned over and over again
  2039. 1:03:10in my career. I've had to relearn. So,
  2040. 1:03:11it's a lot like a like a fine wine. It's
  2041. 1:03:14like it it gets better with age and
  2042. 1:03:16there's more nuance to the flavor. So, I
  2043. 1:03:19think focus is not a are you focused or
  2044. 1:03:21not. It's how focused are you and you
  2045. 1:03:23can measure someone's focus by again the
  2046. 1:03:24quality and quantity of things that they
  2047. 1:03:26say no to. Which means that as you get
  2048. 1:03:28better, more opportunities will emerge,
  2049. 1:03:31which is interesting because people who
  2050. 1:03:33start out can't see opportunity
  2051. 1:03:34anywhere. And it's because they have so
  2052. 1:03:36few skills and so there's very few
  2053. 1:03:37opportunities for them. When you have a
  2054. 1:03:39lot of skills, there's so many
  2055. 1:03:41opportunities that are in front of you
  2056. 1:03:43that you feel like you're missing out.
  2057. 1:03:45But the real opportunity is actually in
  2058. 1:03:48solving the problems in front of you. I
  2059. 1:03:50was able to, in my opinion, become
  2060. 1:03:53another order of magnitude greater in
  2061. 1:03:55terms of entrepreneurship, which I would
  2062. 1:03:57just measure by wealth. Once I was able
  2063. 1:04:00to learn to say no and accept that I
  2064. 1:04:04would not be able to pursue the many
  2065. 1:04:06things that I know I could crush because
  2066. 1:04:09once you realize how much actual work it
  2067. 1:04:12takes to make something good, you
  2068. 1:04:14realize how few things you're actually
  2069. 1:04:15going to be able to do in your entire
  2070. 1:04:17life. And so this is why picking becomes
  2071. 1:04:20so important. Right now, the things that
  2072. 1:04:23you're going to have to say no to are
  2073. 1:04:24really the distractions and kind of in
  2074. 1:04:26some ways easy. Say no to fantasy
  2075. 1:04:28football. Say no to drinking beers with
  2076. 1:04:30the boys, going out with the club,
  2077. 1:04:31whatever. But in a year from now, once
  2078. 1:04:33you have more skills, there will be more
  2079. 1:04:35opportunities. You're going to have
  2080. 1:04:36multiple $10,000 a month income
  2081. 1:04:38opportunities that you're going to have
  2082. 1:04:38to say no to to stick with the one that
  2083. 1:04:40you have. And then once that thing
  2084. 1:04:42becomes a $100,000 a month thing that
  2085. 1:04:43you're doing, you're going to have to
  2086. 1:04:44start saying no to multiple $100,000 a
  2087. 1:04:46month opportunities. And here's the
  2088. 1:04:48thing with opportunities that come up.
  2089. 1:04:50They only show you the upside and not
  2090. 1:04:51the downside. You have to know where the
  2091. 1:04:54skeletons are buried. You have to know
  2092. 1:04:55where the bodies are. If you don't know,
  2093. 1:04:58and I've gone through this this this
  2094. 1:04:59visual because I think about it every
  2095. 1:05:01single time I have to walk through not
  2096. 1:05:04doing something. You are here. You see
  2097. 1:05:07this new opportunity here. Then you
  2098. 1:05:10understand the downsides here. Then you
  2099. 1:05:12live the downsides. Then you experience
  2100. 1:05:15the upside. Then you achieve your goal.
  2101. 1:05:17And so this is the starting point. This
  2102. 1:05:20is called uninformed optimism. This is
  2103. 1:05:22now informed pessimism. This is the
  2104. 1:05:25value of despair. And this is where most
  2105. 1:05:27people quit. But what they do is they
  2106. 1:05:30don't even quit because they don't want
  2107. 1:05:31to say they quit. What they do is they
  2108. 1:05:33start another one of these things and
  2109. 1:05:34they say, "Oh, this is now my uninformed
  2110. 1:05:37optimism." And then, "Oh, now I
  2111. 1:05:39understand this more." But the thing is
  2112. 1:05:40is that they never actually get through
  2113. 1:05:42to this upside. And so they just keep
  2114. 1:05:44jumping from thing to thing to thing
  2115. 1:05:47over and over again. And so the reason
  2116. 1:05:49it takes so long is because you're in a
  2117. 1:05:51rush. Big things don't happen on small
  2118. 1:05:53timelines because you have to start from
  2119. 1:05:55zero over and over again. And if you
  2120. 1:05:57actually stick with it, it's actually
  2121. 1:05:59the shortest way to get to where you
  2122. 1:06:00want to go. It just takes longer than
  2123. 1:06:02you think. Must be easy for you to say
  2124. 1:06:04is probably something that you might
  2125. 1:06:06think by watching this or listening to
  2126. 1:06:07this. And I like to tell this story
  2127. 1:06:11because in July of 2017 is when I
  2128. 1:06:14started my podcast. And it was 90 days
  2129. 1:06:17after I lost everything the last time.
  2130. 1:06:20And from that point until now, it's
  2131. 1:06:24taken that period of time to get to over
  2132. 1:06:26a million downloads a month. And for the
  2133. 1:06:28first three years, and I was making
  2134. 1:06:30multiple podcasts, so we're talking
  2135. 1:06:31three 400 episodes. For the first few
  2136. 1:06:33years, I never really cracked 3,000
  2137. 1:06:36downloads a month. And so I could say,
  2138. 1:06:38man, why is this taking so long? But the
  2139. 1:06:40real real is that it took me that long
  2140. 1:06:43to get good. It also being extra real
  2141. 1:06:47took me that long to have proof on the
  2142. 1:06:48outside that what I was saying was true
  2143. 1:06:50on the inside. And right now, no one who
  2144. 1:06:53listens to my podcast cares that it took
  2145. 1:06:55me seven years to get here. They just
  2146. 1:06:57cared that it's good today. And so
  2147. 1:06:59people quit here when things get hard
  2148. 1:07:01because the thought of something being
  2149. 1:07:02hard forever is unbearable. They think
  2150. 1:07:05that this line is just going to keep
  2151. 1:07:07going this way forever. But it's not
  2152. 1:07:09because once you fully understand all
  2153. 1:07:12the bodies where the skeletons are
  2154. 1:07:14hidden, then you can actually start
  2155. 1:07:16solving them one by one. The thing is is
  2156. 1:07:18that that distraction only is
  2157. 1:07:21distracting because you don't know what
  2158. 1:07:22sucks about it. You might think you know
  2159. 1:07:24what sucks about it, but you don't know
  2160. 1:07:26what sucks about it. And so the big
  2161. 1:07:28difference is you have something called
  2162. 1:07:30declarative versus procedural knowledge.
  2163. 1:07:33And so there's two types of learning and
  2164. 1:07:35this is actually formal. This is uh this
  2165. 1:07:36is from academia. So you have
  2166. 1:07:38declarative knowledge which is knowing
  2167. 1:07:40about something.
  2168. 1:07:42So if you go memorize a fact or you you
  2169. 1:07:44you learn how private equity works,
  2170. 1:07:46right? This is knowing about. The other
  2171. 1:07:49type of knowledge is procedural
  2172. 1:07:52which is knowing how to.
  2173. 1:07:56And so a lot of people mistake
  2174. 1:07:58declarative knowledge for procedural.
  2175. 1:08:00And so they mistakenly think that if
  2176. 1:08:03they watch 10 videos on doing a private
  2177. 1:08:05equity deal that it means they
  2178. 1:08:07understand how to do a private equity
  2179. 1:08:08deal. Or they watch 10 videos on cold
  2180. 1:08:10outbound and they think it means they
  2181. 1:08:12understand how to do cold outbound or 10
  2182. 1:08:14videos on sales and so forth. But you're
  2183. 1:08:16never really going to learn how to do it
  2184. 1:08:18until you do it. And so you're going to
  2185. 1:08:21learn more from your first hundred cold
  2186. 1:08:23calls or 100 cold knock on doors than
  2187. 1:08:26you will from a hundred books or videos
  2188. 1:08:28that you watch. But I have good news.
  2189. 1:08:31Nothing hard lasts forever. There's only
  2190. 1:08:34three things that can happen. You either
  2191. 1:08:36quit, it gets easier, or you get better.
  2192. 1:08:40So no matter what, it always ends. You
  2193. 1:08:42only lose when you quit before you see
  2194. 1:08:44it all the way through. And I think
  2195. 1:08:46that's incredibly encouraging. So no
  2196. 1:08:48matter how hard whatever it is that
  2197. 1:08:50you're doing is, which by the way just
  2198. 1:08:52means that your expectation doesn't
  2199. 1:08:53match reality. But no matter how hard it
  2200. 1:08:55is, you either quit, it gets easier
  2201. 1:08:58because something changes externally or
  2202. 1:09:01you get harder. Something changes
  2203. 1:09:02internally. But no matter what, it will
  2204. 1:09:05end. Think about it like you're you're
  2205. 1:09:07mining for gold, right? You're you're
  2206. 1:09:08chiseling away underground and you've
  2207. 1:09:10got this pile of gold. You don't know
  2208. 1:09:11how far away it is, but it's underground
  2209. 1:09:13and you're digging towards it. This
  2210. 1:09:14difficulty of swinging the the the
  2211. 1:09:16pickaxe can end when one, you walk out
  2212. 1:09:18of the mine and say there's, you know
  2213. 1:09:20what, marketing doesn't work. Sure. The
  2214. 1:09:23second is that all of a sudden you hit a
  2215. 1:09:25soft patch and then you're like, "Oh my
  2216. 1:09:26god, I'm digging so much faster now.
  2217. 1:09:28This is great." And then you get to the
  2218. 1:09:30gold or you just start swinging the axe
  2219. 1:09:33harder because you get more muscled. You
  2220. 1:09:35get more efficient with your movements
  2221. 1:09:37and you just keep chiseling away, even
  2222. 1:09:39if it goes from dirt to rock. You just
  2223. 1:09:41keep chiseling away at a slower pace,
  2224. 1:09:43but you eventually break through and get
  2225. 1:09:45there. If you like this video and you're
  2226. 1:09:46a business owner who wants to break
  2227. 1:09:47through your current revenue ceiling, I
  2228. 1:09:49distilled every lesson from scaling 10
  2229. 1:09:50businesses past 10 million and three
  2230. 1:09:52businesses past 100 million into a
  2231. 1:09:54completely free scaling road map that
  2232. 1:09:56I've used to go from 0 to 1, 0 to 10,
  2233. 1:09:58and 0 to 100 plus. And so you can click
  2234. 1:10:00here and you can check it out. Again,
  2235. 1:10:01absolutely free. And since you're a
  2236. 1:10:03business owner, appreciate you and uh
  2237. 1:10:04enjoy.

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