"Why Is Business So Hard, and How Do You Actually Win?" — Transcript
Full transcript
- 0:01I before we hopped on the chat was
- 0:04frozen because we have this like screen
- 0:06thing that I can see the chat, right? Um
- 0:09and there was like six chats from the
- 0:11last time that were like frozen on the
- 0:12screen. And one of the guys said, um,
- 0:16I've got $1,000 and 800 old contacts.
- 0:20What would you do if you were me
- 0:22starting a real estate business?
- 0:25And I
- 0:27read that and I've basically been
- 0:28thinking about it this entire time while
- 0:30I've been making those two other videos.
- 0:32And so I wanted to talk to it because it
- 0:34kind of moved me a little bit.
- 0:37What I want to like what I want to
- 0:40explain is it's it's so [ __ ] hard.
- 0:46And
- 0:48when I say it, I'm saying like when you
- 0:51start out in business, it's unbelievably
- 0:55hard.
- 0:56And the reason that business owners at
- 0:59the highest levels get compensated the
- 1:01way they do is because they were able to
- 1:04make it through that period. They earn
- 1:07the right to earn above average. They
- 1:11earn the right to earn more in a day
- 1:14than people earn in their lifetimes.
- 1:17And I think there's a sort of spiritual
- 1:20strengthening. And that's probably words
- 1:21you wouldn't normally say. So maybe I'll
- 1:23use my behavior frame, which is that you
- 1:25have to learn how to behave in hard
- 1:29circumstances so that you can continue
- 1:32to make it through the hardships that
- 1:34will inevitably come as you grow. And
- 1:38growth comes from a deficiency between
- 1:41your current and desired or your current
- 1:44and required. You need to be here and
- 1:47you're here. And that stretch hurts
- 1:50because you're inadequate. You have to
- 1:52look at yourself in the mirror and be
- 1:53like, I'm not good enough. And they call
- 1:56them growing pains for a reason. And so
- 1:58if you're like, man, I wish I could grow
- 2:00really fast. You're actually wishing for
- 2:01a tremendous amount of pain for an
- 2:03extended period of time. And then when
- 2:05people don't have their they hit their
- 2:07first pain, they're somehow surprised
- 2:09that it hurts. And the thing of the pain
- 2:11of business is it's not just like this
- 2:13this visceral physical pain. Of course,
- 2:15you have those from time to time, but a
- 2:17lot of the pain of being in business is
- 2:19not knowing the [ __ ] you're doing and
- 2:20feeling like an idiot being like, why am
- 2:22I not good enough? Why do these other
- 2:25people why are they doing so much better
- 2:26than me? Like what what conclusions can
- 2:29I drive derive from that? There's only
- 2:31one of two paths. Either I have
- 2:32something outside of my my control that
- 2:34I can cast my blame to. Or I have to
- 2:36take the punch to my ego and say, "I'm
- 2:38just not that good. That guy is better
- 2:40because he's unethical." Okay, sure. If
- 2:43that's what makes you feel better, and
- 2:45now what?
- 2:47And so the things that make it hard is
- 2:49that one, you have to accept that you're
- 2:51not good. And you have to do it over and
- 2:52over and over again. Right? When you
- 2:54think you're good again, you pro like
- 2:55the world proves to you that you're not
- 2:57as good as you think you are. And and
- 3:00this happens at all levels of business.
- 3:02And you get like the same thing is when
- 3:03you have those plateaus. It's been a
- 3:05year, it's been 2 years, it's been 3
- 3:06years, right? And you've been stuck in
- 3:08this in this gear like it means that you
- 3:11haven't changed. You've behaved the
- 3:13same. And so you're getting the same
- 3:14outputs. And the change is painful. And
- 3:17sometimes the the painful change means
- 3:19that you actually have to take two steps
- 3:21back. And your ego not only has to get
- 3:23hurt, but hurt even more because you
- 3:25have to realize that you built your
- 3:26thing wrong. You hired the wrong leader.
- 3:28You have the wrong team culture within a
- 3:30department. What do you do? Well, you
- 3:32either leave it there and stay stay
- 3:34perpetually under your potential because
- 3:36you weren't willing to confront the
- 3:38difficulty of the inconveniences that
- 3:40are going to come to you as a result of
- 3:42making the changes that you know you
- 3:43need to make but aren't making.
- 3:46And so I I bring this up because like
- 3:49everyone humans like we're so
- 3:52interesting in that we believe that
- 3:53we're the first people to ever love the
- 3:55way you've loved. To feel the pain that
- 3:57you felt. To feel ignorant. To feel
- 4:00unwanted. To feel not enough. Like we
- 4:03feel like we're the only people who
- 4:04experience this. Like our our pain is
- 4:06more than other people's. Our love is
- 4:07deeper than other people's.
- 4:10But when we do that, we rob ourselves of
- 4:12the ability to learn from others that
- 4:14came before us. the other people who
- 4:16already learned what this is like,
- 4:18who've described the pain. And listen,
- 4:20even if you even if you try to take as
- 4:22much advice as you possibly can, you're
- 4:23still going to get burned. It's still
- 4:25going to hurt. And in the earlier days,
- 4:28like I have yet to see somebody who who
- 4:30who takes again, and I'm talking about
- 4:33I'm talking about homo sapiens. I'm not
- 4:34talking about Elon Musk, all right? I'm
- 4:37not talking about Mark Zuckerberg, you
- 4:38know? I'm not talking about Bezos. I'm
- 4:40talking about homo sapiens. I'm talking
- 4:42about flesh and blood, people who are
- 4:43made of of the of of normal folks. All
- 4:46right?
- 4:50I have yet to see someone
- 4:54really start figuring out what's going
- 4:55on in less than five years. And I'm
- 4:57saying five years of being in the game.
- 4:59Not five years of I have an idea. I'm
- 5:01really passionate about this. I've been
- 5:03reading stuff on the side. I work on the
- 5:05weekends. I'm saying I'm allin for five
- 5:08years.
- 5:09And you just start. you just begin to
- 5:12get a grasp of what it takes to to be
- 5:16good at business. And the difficulty is
- 5:18that it's so hard to teach business in
- 5:21school because it changes so much. The
- 5:24principles remain the same, but the game
- 5:27changes, right? And I'll say I'll say
- 5:30one of my one of my favorite quotes from
- 5:31The Wire. Um, Cuddy, who is a uh, you
- 5:34know, who was muscle for one of the
- 5:36gangs, comes out after like doing a
- 5:37murder hit taking a murder charge. Um
- 5:41anyway gets out gets out, you know, 15
- 5:4315 years later, whatever. Um and he goes
- 5:45back and he's right back on the street
- 5:46and he went back to the gang and he's
- 5:49like, "Man," he's talking to the other,
- 5:51you know, the other guy who's muscle
- 5:53before they're about to go, you know,
- 5:54shoot some guys or whatever. And he
- 5:55says, he's like, "Man," he's like, "The
- 5:58game changed." And Slim Charles says
- 6:01back to him right as they're like
- 6:02putting their gloves on about to like
- 6:03[ __ ] their gun, he's like, "No, man."
- 6:05He's like, "The game the same, just more
- 6:08fierce.
- 6:10And so it's like the level of game
- 6:14always continues to rise because the
- 6:15players get better. Business is an
- 6:17infinite game. And I think that we judge
- 6:19ourselves because we somehow believe
- 6:21that we're behind other people. It's one
- 6:23of the most painful things that we can
- 6:24do is that we just obviously you compare
- 6:26yourself and then after making the
- 6:28comparison there's nothing wrong with
- 6:29comparing yourself to other people.
- 6:30That's how you figure out discrepancies.
- 6:32But then you label then you say and I
- 6:35suck as a result and I'm worthless and
- 6:37I'm not never going to be good enough.
- 6:39Right? But it's the first part is
- 6:40valuable. That guy's better at ads than
- 6:42me. What is he doing that I'm not doing?
- 6:44I should learn that. Right? Not that
- 6:46guy's better than me at ads and
- 6:47therefore I suck as a human being and
- 6:49will never win. So what label do we
- 6:51ascribe to that discrepancy?
- 6:54And so if we see if we make that
- 6:55comparison, right, then we can learn the
- 6:57steps to get better. Fine. But if we
- 7:00zoom all the way out and really think
- 7:02about this because this is a little bit
- 7:03trippy.
- 7:05The game of business
- 7:08has been going on since the dawn of
- 7:11time. There were merchants in ancient
- 7:13Egypt 5,000 years ago that were in the
- 7:15game of business.
- 7:18And the game of business will never end.
- 7:20It's an infinite game. Who was the
- 7:23number one merchant in Egypt 5,000 years
- 7:24ago? No idea. Who was the number one
- 7:27merchant 4,000, 2,000, 1,000 years ago,
- 7:31200 years ago? No one knows. And so we
- 7:36have this idea that we're somehow going
- 7:37to become number one. But I'm like, at
- 7:39what? At net worth. And then eventually
- 7:42your kids become trust fund kids. And
- 7:45then that gets divided up 10 more ways
- 7:47cuz no one's got game like you. And
- 7:50eventually you just you've got, you
- 7:51know, eight family members on the Forbes
- 7:53list, okay? And none of them are the
- 7:56ones that actually made it and none of
- 7:57them know how to multiply because they
- 7:58aren't in the game. They never learned
- 8:00the skills of the game. Like if you see
- 8:02the game as constant, only thing that
- 8:04changes is the players.
- 8:07So my mom used to say this thing which
- 8:09was um and this I doubt this is her
- 8:11quote but um
- 8:15the news is always the same
- 8:19only the names change.
- 8:21So think about that. So you look at the
- 8:24headlines, right? It's like bankers get
- 8:27greedy.
- 8:29Sounds does that sound like it sound
- 8:30like new news? No, they just changed the
- 8:32names. You know, jealous husband kills
- 8:36wife then self.
- 8:40Same same news. It's not even news. It's
- 8:43just humans being human. And so business
- 8:47news is also the same way. Hot new
- 8:50technology comes out, grows really fast,
- 8:54find out actually not good, crashes
- 8:57quickly. investors lose millions. This
- 9:00stuff is the same. It's the same. Like
- 9:04boy learns how to sell. Boy learns how
- 9:07to advertise. Boy learns how to make
- 9:09product. Boy eventually makes lots of
- 9:11money. Boy eventually gets old. Tries
- 9:14to, you know, give back to a certain
- 9:15degree. Becomes a philanthropist. Old in
- 9:18his age. Uh retreats a little bit. The
- 9:21next kin comes in line. Not as good as
- 9:24that person. Maintains. third generation
- 9:26destroys.
- 9:29It's just humans doing human [ __ ]
- 9:31right? And so I say this because a lot
- 9:33of the hardship of business is is
- 9:35comparing yourself and labeling that
- 9:37comparison and saying that I'm not
- 9:38better or worse than these people, but
- 9:40all the players on the board are going
- 9:41to get swapped in a hundred years. All
- 9:44the players, the whole board gets wiped.
- 9:47The game still goes on, but the players
- 9:49change.
- 9:51And so I think like if you can, and it's
- 9:54not easy. I want to be clear, it's not
- 9:56easy. Humans, you know, we're we're
- 9:57we're status driven beings. U and that's
- 9:59kind of built into how we how we uh how
- 10:01we procreate. Um but to the degree that
- 10:04you can, if you can, if you can actually
- 10:07give yourself a pat on the back, as long
- 10:10as you do one thing, which is that you
- 10:12stay in the game,
- 10:14you keep playing, you keep rolling the
- 10:16dice.
- 10:19Do you have my offers book? No. Can you
- 10:21Is that Is that open? Is there an open
- 10:23on that somewhere? Let's see if I can
- 10:26grab it. Hold on. Oh, my leg I did legs
- 10:28this morning. Hold on.
- 10:32I'll read this to you guys because I
- 10:34think you guys some of you guys may have
- 10:36heard this, but some of you guys may not
- 10:37have.
- 10:39So, I'm going to read this to you
- 10:40because I think it's cool.
- 10:45Oh, you know what? I think it's I think
- 10:47it's the lead's book. I should know. I'm
- 10:49the one who wrote the book, right?
- 10:53By the way, if you haven't read these
- 10:54books, you should totally check them
- 10:55out.
- 10:57[sighs] Where is it? Anyone Do you know
- 11:00which one has the dice the dice one in
- 11:02it? Is that the offers book?
- 11:06I think it's the offers book. The
- 11:08manysided dice.
- 11:13Where's the manysided dice?
- 11:18Where's the many sided dice? Do you guys
- 11:20know which book it is? It's the offers
- 11:21book.
- 11:27Where is it? I want to read this. It's
- 11:29gonna It's gonna like It's gonna It's
- 11:30gonna be perfect. It's perfect thing
- 11:32that I want to keep saying here.
- 11:34>> What is it?
- 11:37>> It's leads.
- 11:39I should know this, right? I wrote the
- 11:41damn book. Here it is. Wow. I literally
- 11:43turned to it. Hold. All right. Cameras
- 11:45can confirm that. I literally turned to
- 11:46it. Wow. Dude, it was me. Dude, the the
- 11:49spirit's moving. The spirit's moving.
- 11:52All right, so someone besides me wanted
- 11:54you guys to hear this. So,
- 11:58this is the story of the many sided die.
- 12:00So, I wrote this. I didn't hear this.
- 12:01This was just like a concept I wanted to
- 12:03uh to share. [snorts]
- 12:05So, imagine you and a friend play a dice
- 12:08rolling game. You're each given one die.
- 12:11One of the die has 20 sides, the other
- 12:14has 200. On each die, only one side is
- 12:17green and the rest are red. The point of
- 12:21the game is simple. Roll green as many
- 12:23times as you can.
- 12:26The rule, sorry, the point of the game
- 12:27is simple. The rules of the game are as
- 12:29follows. You can't see how many sides
- 12:32you have. You can only see if you roll
- 12:34red or green. If you roll green, one of
- 12:37your sides turns, your red sides turns
- 12:38green, and you get to roll again. If you
- 12:41roll red, nothing happens and you get to
- 12:44roll again. The game ends when you stop
- 12:46rolling. And if you stop rolling, you
- 12:48lose. So what do you do? You roll.
- 12:53When you roll red, you pick up the dice
- 12:55and roll again. When others roll green,
- 12:58you pick up your dye and roll again.
- 13:00When you roll green, you pick up the dye
- 13:03and roll again. You keep telling
- 13:05yourself one thing. The more I roll, the
- 13:07more greens I get. At first, you roll
- 13:10green once in a while. But as more red
- 13:13sides turn green, the green happens
- 13:15more. With enough rolls, hitting green
- 13:18becomes the rule rather than the
- 13:19exception.
- 13:21So what does your friend do? He rolls a
- 13:24few times and hits red each time. He
- 13:26sees you roll a green and complains that
- 13:28you must have a die with fewer sides. He
- 13:31reasons, "It's the only way you could
- 13:33have rolled green before him. And
- 13:35although you did, you also rolled many
- 13:37more times. So which is it?" In either
- 13:40case, he rolls a few more times in
- 13:42frustration and hits a green. But then
- 13:44he complains about how long it took. He
- 13:46spent more time watching you and
- 13:48complaining than actually playing.
- 13:50Meanwhile, you've hit your green streak.
- 13:52It's so much easier for you. He tells
- 13:54himself. You get greens every time. This
- 13:56game is rigged, so what's the point? And
- 13:58he quits. So, who got the die with the
- 14:0120 sides? Who got the die with the 200
- 14:04sides? If you get the game, then you see
- 14:07that once you roll enough times, the die
- 14:09you're given doesn't matter. The die
- 14:12with fewer sides might roll green
- 14:14sooner. The die with more sides might
- 14:16roll green later. But a die with a green
- 14:19side always has a chance of rolling
- 14:22green if you roll it. Every die hits its
- 14:26green streak when rolled enough times.
- 14:29All of us get a many-sided die. and
- 14:31looking at the other players, you have
- 14:33no idea if it's their hundth role or
- 14:35their 100th,000th.
- 14:37You don't know how good other players
- 14:40are when you start. You can only see how
- 14:42well they do now. But if you understand
- 14:46the game, you also know it doesn't
- 14:48matter. A few begin playing early,
- 14:51others begin much later, the rest sit on
- 14:53the sidelines complaining about how
- 14:55lucky the players are. I guess so. But
- 14:59they're luckier because they play. And
- 15:01when they hit red, which they do, they
- 15:04didn't quit. They rolled again. Learning
- 15:07how to advertise is a lot like the game
- 15:08of the benny side of die.
- 15:11You don't know if it's going to work
- 15:14until you try. And
- 15:17no matter how many players there are or
- 15:19the number of sides on the die you're
- 15:20given, you start to see the only two
- 15:23guarantees that the games will give.
- 15:25Number one, the more times you roll, the
- 15:28better you get. And number two, if you
- 15:30quit, you lose. So I I I read that story
- 15:34because that's obviously a story of an
- 15:36infinite game. You and your buddy get
- 15:38given two die. One of you has a
- 15:4020-sided, the other has a 200 sided die.
- 15:43You don't know who has which. They're
- 15:45all, you know, you don't know how many
- 15:46have reds, how many have greens, and
- 15:49there's one green on each. you roll it
- 15:52and if uh if you hit the red uh nothing
- 15:54happens. If you hit green, you get one
- 15:56of your many sides that turns green and
- 15:58you get to roll again. And the only
- 16:00statistical probability there is that if
- 16:02you keep rolling enough times, all of
- 16:03the sides will turn green on both die
- 16:05eventually. But you just don't know how
- 16:07many sides the die that you're given has
- 16:09on it that are red, which means you just
- 16:12don't know how many shots you're going
- 16:13to have to take in order to win. And
- 16:16that's why having high frustration
- 16:18tolerance, having high fortitude,
- 16:21having low or high resiliency and high
- 16:25adaptability, those skills of mental
- 16:27toughness are what allow you to stay in
- 16:30the game of business. It's what allows
- 16:31you to keep rolling the dice even when
- 16:33you get smacked 20 times in a row as
- 16:35Reds. Because maybe you have a 2,000
- 16:38sided die, but if you know that the one
- 16:40fact of this game is that if you keep
- 16:42rolling, you keep playing. And if you
- 16:44keep playing, it means you're in the
- 16:45game. And if you're in the game, it
- 16:47means you've won. Because in infinite
- 16:49games, there are no winners and losers.
- 16:50There is only players and quitters.
- 16:55And so I think that it took me a very
- 16:57long time to learn that. And so when you
- 17:00are starting out, you are just early.
- 17:02You were just you have more reds left to
- 17:04roll. You just got to get them out of
- 17:06the way. You got to get the failures
- 17:08out. It's the only way you figure out
- 17:09how to play.
- 17:12You just don't want to lose so bad that
- 17:14you die. But as long as you don't die,
- 17:16you can keep playing.
- 17:19And I feel like that actually is a
- 17:20pretty hopeful message despite my
- 17:22relatively aggressive demeanor.
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