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“Up in the Air” w/ Doc McIver (Cybersecurity Leadership & Operations) feat Prof Scott — Transcript

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  1. 0:00one
  2. 0:01all right students welcome to week two
  3. 0:05of is 403 cyber security up in the air
  4. 0:10podcast with Dr Brandon MacGyver
  5. 0:12I have my guest Scott today I'll leave
  6. 0:15it at that so y'all can't trace them and
  7. 0:17and come up with his historic background
  8. 0:19but look his list of accomplishments are
  9. 0:22three times as long as mine at higher
  10. 0:23levels so I'm blessed to have more on
  11. 0:25the podcast today
  12. 0:27today we're going to be talking about
  13. 0:29leadership and operations and this is a
  14. 0:31topic that's close to my heart because
  15. 0:33so much of US keyboard guys all we want
  16. 0:36to do is pound keyboard our whole entire
  17. 0:39life but there's always this one person
  18. 0:41in our career that looks at us and goes
  19. 0:43I know you want a pound keyboard but you
  20. 0:46got something in you my friend right and
  21. 0:49there's only one way to build a CIO
  22. 0:50right and that's to create a service
  23. 0:52desk supervisor and I.T manager director
  24. 0:56of I.T there's a path right and there's
  25. 0:58only one way to make a CIO and that's
  26. 1:00what we're going to talk about today so
  27. 1:02uh Scott welcome to the podcast I if you
  28. 1:05tell us a little bit about yourself
  29. 1:07hey thanks thanks well as you said I I
  30. 1:10guess I'm one of the the newest
  31. 1:11professors you know we we all got to
  32. 1:13join the real world at some time you
  33. 1:16know uh my background is uh you know
  34. 1:18more than a computer networking so you
  35. 1:21know as I shared with you off uh off to
  36. 1:23the side there you know I know uh you
  37. 1:25know some of your guys are some serious
  38. 1:27cyber security Defenders and uh just
  39. 1:30with them awesome skills and you know
  40. 1:32when talking with Andrew last week about
  41. 1:33tools and stuff and you said you know
  42. 1:35but a lot of people are never going to
  43. 1:37touch the keyboard well I'm the guy you
  44. 1:38don't want touching the keyboard anymore
  45. 1:40right but but uh um but I've got a lot
  46. 1:43of years in in leadership of those you
  47. 1:46know and is some of your topics that
  48. 1:47you've talked about in terms of risk
  49. 1:49management in terms of you know
  50. 1:51actionable Intel and decision making
  51. 1:54um you know that's kind of where my
  52. 1:55background comes in and leading Tom
  53. 1:57agencies uh working with businesses you
  54. 2:00know obviously on the military side you
  55. 2:02know the haircut uh kind of gives that
  56. 2:04part away right but but that that's
  57. 2:06where I want to want to throw go in and
  58. 2:08lead the conversation wherever you want
  59. 2:09to take it
  60. 2:11awesome awesome so um you mentioned
  61. 2:14something really really cool about risk
  62. 2:16management right and you know I like to
  63. 2:19call it the universal language of
  64. 2:21business right um so so often it is not
  65. 2:25something that is
  66. 2:26I'm not going to say understood but
  67. 2:29sometimes we could go into what people
  68. 2:31don't want to hear right I get on the
  69. 2:33students all the time about their
  70. 2:34discussion posts stop teaching me about
  71. 2:36it until and show me what you know uh
  72. 2:39hopefully you've done some research
  73. 2:40right so when it comes to risk
  74. 2:43do you categorize risks like a standard
  75. 2:47business professional would categorize
  76. 2:49it or do you add a you know it Network
  77. 2:53risk or cyber security risk uh how do
  78. 2:56you flavor your risk management
  79. 2:58you know that's that's a good point
  80. 2:59because I mean let's start with you know
  81. 3:01risk management you know I mean you know
  82. 3:04the military side obviously you know the
  83. 3:06job is inherently dangerous and and we
  84. 3:09always loved that part right it just had
  85. 3:11that um sound too it made it cooler but
  86. 3:14but the fact is you know the business
  87. 3:16side it's inherently dangerous too
  88. 3:18you're dealing with people's lives
  89. 3:20people's data's people's information you
  90. 3:22know when you look at societal Norms of
  91. 3:25what's acceptable these days in terms of
  92. 3:27you know hey I gave you all my data and
  93. 3:30you lost it you didn't protect it well
  94. 3:32that that there's risk in that right and
  95. 3:35so when you look at the the risk
  96. 3:38management piece to it
  97. 3:40um I mean you really go back to you know
  98. 3:43I mean my my days of of networking were
  99. 3:45you know a lot of the small mom and pop
  100. 3:4825 to 100 people you know where the I.T
  101. 3:51guy did everything you know and that was
  102. 3:53acceptable and I know I've heard on some
  103. 3:55of your other discussions you know it's
  104. 3:57like that you know the difference
  105. 3:59between you know defending you know and
  106. 4:01securing you know do I want a guy out at
  107. 4:03my fence line or do I want you know
  108. 4:05somebody's actually going to protect me
  109. 4:06you know and so the risk management side
  110. 4:08that
  111. 4:09you know the business side says well
  112. 4:13wait where where are the stakeholders
  113. 4:15stockholders customers you know
  114. 4:18employees you know what role do they
  115. 4:20have you know and and the I.T guy is not
  116. 4:24the I.T guy he's the Chief Information
  117. 4:26officer and he has to look at you know
  118. 4:29decisions you know data Integrity data
  119. 4:32you know data management data security
  120. 4:34and then you know look at the risk and
  121. 4:37reward with the risk management but that
  122. 4:40also takes that too you know like
  123. 4:42business opportunities the the cost of
  124. 4:46failure and and the cost of not even
  125. 4:49trying you know you can't just you can't
  126. 4:52just get in your turtle shell and sit
  127. 4:54there and go no I'm afraid of the
  128. 4:57internet so so I'm not gonna do it so
  129. 4:59when you look at that all of those
  130. 5:00pieces you know I want to put on the
  131. 5:03well cyber security risk but cyber
  132. 5:06security is business security and I
  133. 5:08think we're seeing that migrate to your
  134. 5:10decision makers having that background
  135. 5:12because they're the ones accepting risk
  136. 5:14they're the ones who have to make a
  137. 5:16business decision that's a powerful
  138. 5:18point you just make cyber security the
  139. 5:21risk is business risk cyber security is
  140. 5:25business today that is a powerful
  141. 5:27statement and these are the things that
  142. 5:29we've got to get in our heads as we as
  143. 5:33we grow up in this world right is is and
  144. 5:36I mean as we grew up in the IIT in the
  145. 5:38cyber security world
  146. 5:39you know we need more people that are
  147. 5:42like
  148. 5:43they're not no Sayers right they're not
  149. 5:45naysayers they're not fear mongers right
  150. 5:48so me and you we've been around for a
  151. 5:49while I've been doing I.T cyber security
  152. 5:51on and off for about 20 years now right
  153. 5:54and you know I remember once upon a time
  154. 5:57we did cyber secure through cyber
  155. 5:59security through fear right we did cyber
  156. 6:02security by exploiting the unknown right
  157. 6:05like you might not want to do that
  158. 6:07because uh turn it off you know like
  159. 6:10don't worry sir we can burn it all down
  160. 6:12and rebuild it right like but but
  161. 6:14nowadays that's that's not acceptable
  162. 6:16right because time on network is money
  163. 6:19right we deal we're in the world of
  164. 6:20e-commerce we're in a deal with search
  165. 6:22engines we're in the deal of making
  166. 6:23yourself public so
  167. 6:26my next question for you right is kind
  168. 6:28of moving away from the CIO role and
  169. 6:30getting into the ciso role is we live in
  170. 6:33an era where cisos are no longer allowed
  171. 6:37to say no
  172. 6:39so Scott how do CIO how do cisos get to
  173. 6:43yes
  174. 6:44you know so
  175. 6:46I I think the answer is always you know
  176. 6:49and and going you know you and I are
  177. 6:51always going to fall back to our
  178. 6:52military side right but but it's the yes
  179. 6:54Bud like the the ciso role is not to say
  180. 6:58no
  181. 6:59it's to tell the boss when he says yes
  182. 7:02what he risked what he gives up what we
  183. 7:06can do to mitigate that risk because
  184. 7:09right I mean the the ciso role is not to
  185. 7:13say no but it's to facilitate the
  186. 7:16acceptance of that risk right is to make
  187. 7:20everything clear yes to mitigate but to
  188. 7:22get everybody thinking in that right
  189. 7:24because yeah the boss is going to say I
  190. 7:26want to do this new thing
  191. 7:28and you know it's it's it's yeah that's
  192. 7:31where we're gonna go but but to be able
  193. 7:34to facilitate that and understand where
  194. 7:37it means
  195. 7:38if we do it if we don't do it what do
  196. 7:41you risk by you know by by doing this
  197. 7:43and then it's it's that acceptance and
  198. 7:45that's where we have to kind of switch
  199. 7:46from
  200. 7:48um I I think you're going to see that
  201. 7:51the the role of accountability used to
  202. 7:54just be I.T right everything with cyber
  203. 7:57security was an I.T accountability it's
  204. 8:00not anymore it's a business decision
  205. 8:03because in the end you know your your
  206. 8:05I.T people and your cisos like I said
  207. 8:09they have to report to the success of
  208. 8:11the business and so that accountability
  209. 8:12comes to them as well and so yet no is
  210. 8:16not acceptable no no lets the competitor
  211. 8:19get ahead of you no lets the customer
  212. 8:22down no leave no no no
  213. 8:25leads you just you know like sitting you
  214. 8:28know hiding in your shadow that that
  215. 8:30doesn't work
  216. 8:31oh I love that I love that no let's the
  217. 8:34you lose the advantage you get behind
  218. 8:36the power curve saying no right it's how
  219. 8:39do we get to yes one of the things that
  220. 8:41I do is I say we're going to do this yes
  221. 8:45but we're going to do this the right way
  222. 8:48or you can fire me right right um yeah
  223. 8:51so so
  224. 8:53um I was the ranking security officer
  225. 8:55right at my at my current job I worked
  226. 8:57under the CIO uh did such a good job I
  227. 9:00ended up uh transitioning over to being
  228. 9:02the cdao right and I'm a data management
  229. 9:05side of cdao but I've got some strong uh
  230. 9:09governance and and analyst uh excuse me
  231. 9:12analysis folks right I'm the cdao but
  232. 9:15but the thing is is I have to tell
  233. 9:17people they're like yo let's go get this
  234. 9:19database we need this to do blah blah
  235. 9:21blah blah blah and I go hold on we've
  236. 9:24got a conglomerate of ad hoc databases
  237. 9:27that are stood up based on Ops
  238. 9:31and there's no checksum there's no
  239. 9:33accountability there's no expandability
  240. 9:35there's no Opera there's no room for
  241. 9:38operational maturity right there's no
  242. 9:42there's no maturity plan there's no plan
  243. 9:45for obsolescence right so we're hanging
  244. 9:47on to times past where
  245. 9:50the database that ain't it right and
  246. 9:52these con and these contractors are just
  247. 9:54taking money every year on something
  248. 9:57that's obsolete um they're probably
  249. 9:58doing what you're doing right now like
  250. 10:00don't laugh too loud or they're gonna
  251. 10:02compete this thing right and I'm looking
  252. 10:05at all of this and the dinosaurs in the
  253. 10:07room they're like man this works and I
  254. 10:10don't blame them for that right you're
  255. 10:12adjusting their business model but they
  256. 10:14go to sleep every night knowing that it
  257. 10:16may not be efficient right but it works
  258. 10:19right so one of the things that I try to
  259. 10:22tell the students so I teach Network
  260. 10:23management right and I call that that's
  261. 10:25the babies right all of the new msis
  262. 10:28students
  263. 10:30um they come through the door and they
  264. 10:31usually take Network management so I
  265. 10:33teach more than Network management right
  266. 10:35I'm the person that splashes hot uh
  267. 10:37excuse me cold water on everybody and
  268. 10:39says hey you're getting a master's
  269. 10:41degree in information studies guess what
  270. 10:44you're not going to be technical I'm not
  271. 10:46going to teach you I'm not going to
  272. 10:48teach you how to be a network engineer
  273. 10:49or a network admin I'm going to teach
  274. 10:52you how to manage networks and they
  275. 10:54don't look at me crazy
  276. 10:56so one of the things I try to tell them
  277. 10:59about is hey
  278. 11:01if you want to just pound keyboard
  279. 11:05then now there are the industry is set
  280. 11:08up where you now have i t companies that
  281. 11:12do it for companies so if you're doing
  282. 11:16it for a company then you're not all
  283. 11:19you're not really an I.T guy traditional
  284. 11:23you are a network manager you're a
  285. 11:27network planner you're a cloud broker
  286. 11:29you're a services provider you're an
  287. 11:32ITIL professional so with that being in
  288. 11:35mind how do we how do you think
  289. 11:39we should get our intermediate I.T
  290. 11:42professionals
  291. 11:44to become business-minded and the second
  292. 11:47part of that is how do we convince the
  293. 11:49mbas of the world right the Coos right
  294. 11:54um the VPS of functional areas that a
  295. 11:57company how do we convince them that I'm
  296. 11:59not an I.T guy right I'm not an
  297. 12:01information security guy I'm not a data
  298. 12:04guy but I am a business professional
  299. 12:07with the same Advanced degrees as you
  300. 12:10yeah you know the funny side of that is
  301. 12:13is um you know you you kind of switch
  302. 12:17gears there between the students all the
  303. 12:19way up to you know your CEO right and so
  304. 12:22I I think you know from the student
  305. 12:24aspect you know like why are they
  306. 12:27looking at this you know you don't get
  307. 12:28to pound keyboards okay that's you know
  308. 12:30but but having an understanding you know
  309. 12:32just like saying you know I'm not I'm
  310. 12:34not uh I'm not building a house but the
  311. 12:37fact that I understand electricity I can
  312. 12:39talk to the electrician and you know
  313. 12:41make sure I'm getting what I'm done
  314. 12:42right so it's that understanding right
  315. 12:44but to the student from the leadership
  316. 12:45standpoint to the technical I think some
  317. 12:48of that's an honesty you know I know I I
  318. 12:50know you know plenty of database guys
  319. 12:51who I would never let go to a meeting
  320. 12:53right
  321. 12:56right it's like I love those guys and
  322. 13:00you know and I'm gonna keep them like a
  323. 13:02mushroom in the dark to grow and keep
  324. 13:05pounding away and do what they're good
  325. 13:07at that's like but I'm not bringing them
  326. 13:09to a meeting right right and so I think
  327. 13:12some of that is you have to on the
  328. 13:14business side
  329. 13:16if you have a CEO that does not
  330. 13:19understand that
  331. 13:21that the security
  332. 13:23of the network is not an I.T decision
  333. 13:27because it enables decision making it
  334. 13:30enables analysis it enables customer
  335. 13:33trust it enables customer actions it
  336. 13:37enables all of the things that drive
  337. 13:41success right that it is a business
  338. 13:45decision right like if you want to say
  339. 13:47I'm not going to my CEO and going hey
  340. 13:50should I upgrade from X you know
  341. 13:53terabytes to to Y terabytes that that's
  342. 13:56you know that's not a business decision
  343. 13:58right it's it's to say Hey you know
  344. 14:02here's a decision going from an
  345. 14:04operating expense right or from account
  346. 14:06I apologize from a capital expense to an
  347. 14:08operating expense because this is what
  348. 14:10it's going to be able to do for business
  349. 14:12and so I think to be able to do that you
  350. 14:16have to have those you have to train
  351. 14:17those technicians to be able to speak to
  352. 14:20the business relevance of the decision
  353. 14:22right right does that make sense right
  354. 14:24because otherwise absolutely they're
  355. 14:25just techies you know right
  356. 14:28right you're just you're just a guy
  357. 14:30you're a mushroom right and the business
  358. 14:32guys are like are you just the
  359. 14:34six-figure mushroom or like are you the
  360. 14:36much are you the tallest Mushroom in the
  361. 14:38patch right and it's like no no bro I'm
  362. 14:42a dog on a tree and I got Rush mushrooms
  363. 14:44at the root right and and that's what
  364. 14:46we're doing right we're we're doing our
  365. 14:49thing right and you're gonna respect it
  366. 14:51um and it's not that attitude but
  367. 14:54sometimes there's sometimes where I find
  368. 14:57myself having to
  369. 14:59stand up for myself right there's
  370. 15:02sometimes where I have to tell folks
  371. 15:04that don't confuse it for one second
  372. 15:09right don't confuse this for one second
  373. 15:11and this is me putting my military hat
  374. 15:13on I've done this job with eternal
  375. 15:16consequences on the line that's
  376. 15:19something you've never done
  377. 15:21so the disrespect that you normally
  378. 15:24would issue an I.T individual
  379. 15:26don't issue to me right so yeah risk
  380. 15:29remains something different to us right
  381. 15:32from from right from the military side
  382. 15:35risk and reward means means something
  383. 15:37different right the the to the business
  384. 15:40side you know
  385. 15:42um you know risk though and reward means
  386. 15:44means something that a lot of military
  387. 15:46people don't understand because let's
  388. 15:48face it we look at things from a
  389. 15:50decision of an execution of an operation
  390. 15:52not from a from a sunk cost expenditure
  391. 15:57of you know of a goal to to reach or a
  392. 16:01goal that you have to get to to ensure
  393. 16:04the survivability of a company like like
  394. 16:06because in the end Congress is
  395. 16:08appropriating for the military right and
  396. 16:11we're we're going to go so our risk
  397. 16:13reward is based on you know success or
  398. 16:15failure well failure is not an option
  399. 16:18corporate decisions are a little bit
  400. 16:20different failure is not an option for
  401. 16:22them but but as we said the risk is
  402. 16:24different right and and so I think when
  403. 16:26you talk about risk from the business
  404. 16:28side if you're just talking on the
  405. 16:32technical aspect you're you're going to
  406. 16:33lose them right because you know you and
  407. 16:35I had a brief discussion you know about
  408. 16:37about like you know cloud computing
  409. 16:39right and how we can Outsource that you
  410. 16:42know we can Outsource a lot of the risk
  411. 16:44right if I if I don't want to build the
  412. 16:46infrastructure yeah I can I can
  413. 16:48automatically automatically just reduce
  414. 16:51my Capital expenses and convert them to
  415. 16:53operate expenses by by Outsourcing and
  416. 16:56and maybe my internal staff can then
  417. 17:00just focus on the security of the data
  418. 17:01while the outsourced piece of the cloud
  419. 17:04is is controlled by you know is
  420. 17:06outsourced and that Securities held and
  421. 17:09we can focus on business but that's a
  422. 17:10business decision right so so Scott uh
  423. 17:14expound upon that uh capex versus Opex
  424. 17:17um for the students right they should
  425. 17:20know but some of them yeah so so I mean
  426. 17:22you know if you're gonna decide you know
  427. 17:25it's easy to look and go okay we're
  428. 17:28going to need you know a hundred
  429. 17:30thousand dollars worth of computers just
  430. 17:32to use round numbers now you could say
  431. 17:34the Mom and Pop Shop we need ten
  432. 17:36thousand dollars worth of computers to
  433. 17:38host right but you could be doing that
  434. 17:40what are you doing you're hosting data
  435. 17:42you don't know how much you're going to
  436. 17:43access it you don't know what you're
  437. 17:44going to do with it that's a large
  438. 17:46expense you can Outsource that you know
  439. 17:49and if you look as like infrastructure
  440. 17:50as a service as your cloud computing
  441. 17:52model just to set up you're still going
  442. 17:54to control it it's like all of your
  443. 17:56servers except the virtual you still
  444. 17:57have all of your internal security
  445. 18:00concerns and stuff but but it's not a
  446. 18:02capital expense because you didn't have
  447. 18:04to put that original Outlet it's an
  448. 18:06operating expense because you're going
  449. 18:08to be charged a monthly fee right so
  450. 18:11when you look at those
  451. 18:12you know originally it's a monetary
  452. 18:15decision and a business decision but
  453. 18:17it's also a business decision because we
  454. 18:19have outsourced some of the security
  455. 18:20risks as well now as you move on to you
  456. 18:24know your platforms as a service and and
  457. 18:26you know your softwares as a service I
  458. 18:28mean that that takes us in a whole other
  459. 18:30realm but just looking from the cyber
  460. 18:32security piece you know when the capital
  461. 18:34expenditures to operating expenditures
  462. 18:37you know it gives the opportunity to to
  463. 18:39offload that initial expense
  464. 18:42you still have the risk of your data but
  465. 18:45you've offloaded the external piece
  466. 18:47right you're you're the company that you
  467. 18:48might be working with is going to be in
  468. 18:50control of that did I explain that good
  469. 18:52enough for you yeah absolutely
  470. 18:55um no that was that was beautiful so so
  471. 18:58for me uh I'm having trouble with Cloud
  472. 19:00costs right now and my job right and and
  473. 19:03the thing is sometimes now we're kind of
  474. 19:05looking at it like
  475. 19:06shoot we might have wanted some Capital
  476. 19:08expenses right because we're still doing
  477. 19:10maintenance we're still doing everything
  478. 19:12right and now you're paying like a
  479. 19:15utility bill for your for your data
  480. 19:17right but you said if I could just buy a
  481. 19:20big old hard drive and the only cost is
  482. 19:23the doggo hard drive because the the
  483. 19:25dude's running it we're paying them
  484. 19:27anyway yeah but remember you also need
  485. 19:29to you need the room you need the air
  486. 19:32conditioning
  487. 19:33I mean you know right right so so
  488. 19:36there's all those other things
  489. 19:37absolutely no no you're 100 right so
  490. 19:41um it just takes time because everybody
  491. 19:43thinks they're going to save money see
  492. 19:45that's the fallacy we think from going
  493. 19:47from capex to Opex that we're going to
  494. 19:50save money oh we didn't say that we just
  495. 19:53like we shifted it right so so the only
  496. 19:56way you could really save money is I
  497. 19:59need 50 dudes to manage my network and
  498. 20:02now since I've outsourced it to the
  499. 20:04cloud I need 10 right so so now you can
  500. 20:07cut the fat right everybody who wasn't
  501. 20:10performing and I know this is bad you
  502. 20:12shrack right because you don't need
  503. 20:15those folks anymore because you don't
  504. 20:17have that you're not running big old com
  505. 20:19squadrons anymore right you're not
  506. 20:21running 350 man Metropolitan networks
  507. 20:25you know you're not doing that anymore
  508. 20:26right so what I would say is is you you
  509. 20:29can never be a Salesman for cloud
  510. 20:31computing because what they're going to
  511. 20:33tell you is you're going to take those
  512. 20:3440 people and let them focus on the
  513. 20:37business side right they're going to
  514. 20:39write you're right they're going to
  515. 20:40write your ass right they're gonna write
  516. 20:43your apis that give you access to your
  517. 20:46legacy data that can drive your business
  518. 20:49forward right for better analysis right
  519. 20:51so that that's me if I'm putting on my
  520. 20:54sales hat right but but I'm with you
  521. 20:56right the original thing though is is
  522. 20:59wait you're going to reduce this this
  523. 21:02this upfront cost but but to be honest
  524. 21:04like you said you're in the bigger you
  525. 21:06know you're in the big your field of the
  526. 21:07business where it's not a mom and pop
  527. 21:09shop right and so they already have some
  528. 21:11of that expenditure and I think that's
  529. 21:12where you look at some of the Hybrid
  530. 21:13models you know with with you still got
  531. 21:16your internal and using the cloud but so
  532. 21:19from the security side you've still got
  533. 21:20your pieces right but in the end right I
  534. 21:23mean we we can't we can't forget you
  535. 21:25know when we talk cyber security you
  536. 21:27know the biggest threat to cyber
  537. 21:28security of course is our own users
  538. 21:30right and and and so from the business
  539. 21:33side you know right so if I if I bring
  540. 21:35you if I bring you back to your original
  541. 21:37discussion on business right when we
  542. 21:39talk about things like
  543. 21:41I'm sure everybody you know everybody's
  544. 21:43like being trained I know well don't
  545. 21:44don't get that fishing email the one
  546. 21:46that says hey you just spent a thousand
  547. 21:48dollars on a toaster click here right
  548. 21:51um you know don't do that right I I can
  549. 21:53remember no kidding I mean and when I
  550. 21:56started networking it was a little
  551. 21:57before you so I I learned ipx SPX and
  552. 22:00Banyan Vines and all those things right
  553. 22:02but but when I first started with like
  554. 22:04NT I used to take my my oldest boy at
  555. 22:07the time it was probably only 11 or 12
  556. 22:09onto some of the jobs I would do and uh
  557. 22:12I would tell them you know he'd be like
  558. 22:14oh I need the password to this and I'd
  559. 22:16be like look on the desk do they have a
  560. 22:17picture of a you know a dog if that dog
  561. 22:20is wearing a sweater then that's their
  562. 22:21password what the name of the dog is
  563. 22:23right right or pick up their keyboard
  564. 22:25and it's underneath because the I.T
  565. 22:27administrator made the password policy
  566. 22:29so hard that they wrote it down right
  567. 22:31okay so absolutely right and and then
  568. 22:34you look at you know we forget about
  569. 22:36things like social engineering somebody
  570. 22:38who just calls up and says hey I'm I'm
  571. 22:39from the IRS and I need you to give me
  572. 22:42right where I'm from you know XYZ
  573. 22:44company and I need you to give me and so
  574. 22:46so to bring it back to like you said
  575. 22:48about the business side you know you
  576. 22:50have to build that culture because once
  577. 22:53again to go back to the this the the
  578. 22:56security of your data the security of
  579. 22:58your cyber is the business it is what
  580. 23:01enables all other parts of your business
  581. 23:04success
  582. 23:06absolutely
  583. 23:08um true words haven't haven't been
  584. 23:10spoken right it's and and it's the users
  585. 23:13but it's the administrators too right
  586. 23:16there they are the administrators are
  587. 23:18criminal right you know so I'm gonna say
  588. 23:21something sacrilege sacrilegious right
  589. 23:23but I'ma go ahead and say it I am now
  590. 23:26telling my users
  591. 23:27that I'm going to make you do a complex
  592. 23:30password I don't want you to save the
  593. 23:33password to Google or save the password
  594. 23:36to Edge I don't want you to write a
  595. 23:40password file I don't want you to put it
  596. 23:42on your phone I actually would like you
  597. 23:46to write it down and I would like you to
  598. 23:48put it somewhere because the chances of
  599. 23:51a bad guy finding your password in the
  600. 23:55building
  601. 23:57is less than
  602. 24:00the bad guy finding it right on your
  603. 24:03computer right or or in your phone yeah
  604. 24:07so so that that segues into my next
  605. 24:10question the reason why I pivoted to
  606. 24:12that is I read an article the other day
  607. 24:15and it's beginning to catch Steam not
  608. 24:17the other day a couple months ago is
  609. 24:20home is the new attack service
  610. 24:23because people are working from home
  611. 24:26more
  612. 24:27I.T folks are accepting risk
  613. 24:31with home networks but people are
  614. 24:34blending their home devices
  615. 24:38and their work devices
  616. 24:40we're kind of convenient
  617. 24:43um but what do you say to that
  618. 24:47so you know the funny part is you go
  619. 24:49back let's say 15 20 years when
  620. 24:52convergence was like the buzzword right
  621. 24:55we're gonna put you know we're gonna get
  622. 24:57rid of our plain old telephone networks
  623. 25:00and we're going to put everything into
  624. 25:03you know onto the network and we're
  625. 25:05going to converge and and we were
  626. 25:07worried about how that might shut down
  627. 25:08business if the network ever crashed
  628. 25:10right well convergence is still the word
  629. 25:14except the convergence piece is now how
  630. 25:17everybody can do their business from
  631. 25:19their phone or everybody can purchase a
  632. 25:22VPN and we're accessing the data right
  633. 25:25but but I mean like as you and I are
  634. 25:27sitting here I mean you know hell I
  635. 25:30could have I could have a whole house
  636. 25:31full of Thieves and you don't know and
  637. 25:34we're still conducting business right
  638. 25:35you don't know about your neighbors so
  639. 25:38because you're not secure in the area
  640. 25:39right all of those things like you said
  641. 25:41they have they have basically
  642. 25:45um you know offloaded the security
  643. 25:47uh and accepted the risk without
  644. 25:51without any real study to prove it was a
  645. 25:54smart move you know there are certain
  646. 25:56there are certain just things that they
  647. 25:58just said yeah I mean covet was a driver
  648. 26:01of that obviously we had we had to get
  649. 26:03to there but you're right the working
  650. 26:04from home model
  651. 26:06um I I think has given a false sense of
  652. 26:09security yes it's enabled certain
  653. 26:10business practices right but but it is a
  654. 26:13false sense of security I mean you know
  655. 26:15I go back to uh you know
  656. 26:18I'm going to say the old days which is
  657. 26:21kind of coming back again where you used
  658. 26:22to walk around in certain networks with
  659. 26:24a with a key fob generator for a code
  660. 26:27that was only good for 30 seconds and
  661. 26:30you had to log in and then match that
  662. 26:32code which was generated every 30
  663. 26:34seconds I I think we're we're pretty
  664. 26:37close to doing that with people's cell
  665. 26:38phones where companies are gonna have to
  666. 26:41you know your your code is only good for
  667. 26:4330 seconds you know because of like you
  668. 26:45said the risks to
  669. 26:47it's you know it's their home computer
  670. 26:49it's the this computer and and what did
  671. 26:51we just leave open right what the
  672. 26:53physical security side is might become
  673. 26:56the weakest link
  674. 26:59so you know Scott I I do appreciate you
  675. 27:03right
  676. 27:04um it's been an honor to have you on
  677. 27:06I've learned a ton uh right here right
  678. 27:09because you know me uh you know knuckle
  679. 27:12dragger right
  680. 27:13um I'm learning the business side right
  681. 27:15and I did a lot of learning before I got
  682. 27:17out into the business world but I'm
  683. 27:19learning every single day and it's a new
  684. 27:21chapter it's a new adventure
  685. 27:23um I think you unlocked a key piece of
  686. 27:26cyber security that isn't taught right
  687. 27:30um
  688. 27:31I got one question for you when we're
  689. 27:33running short on time but the last
  690. 27:35question I have for you is I've read in
  691. 27:39cio.com
  692. 27:40that cios are requiring degrees
  693. 27:46less and less
  694. 27:48I think that's a mistake I need
  695. 27:51professional learners
  696. 27:53I need people who know how to go get it
  697. 27:56out the mud because they've gotta you
  698. 27:58know crabby Professor like me that said
  699. 28:00it's the internet go get it right like I
  700. 28:02need people who know how to learn that's
  701. 28:04my view on it right
  702. 28:06um
  703. 28:07if I need somebody to work on a server
  704. 28:09I'll go get somebody with server Plus or
  705. 28:11Cloud plus if I need somebody to work on
  706. 28:13a switch I'll hire a CCNA but if I need
  707. 28:17somebody who I need to learn how to
  708. 28:19learn I need somebody who knows a little
  709. 28:21about economics I need somebody who
  710. 28:23knows a little bit about psychology I
  711. 28:25need somebody to learn a little bit
  712. 28:26about sociology took a finance class
  713. 28:29understand sat right
  714. 28:31that's what my degree holder is for how
  715. 28:34do you think cios are abandoning that
  716. 28:36concept
  717. 28:37you know I think you kind of touched on
  718. 28:39it when you said you know if you need X
  719. 28:41you go find X right and so I think the
  720. 28:44learning opportunities that are out
  721. 28:45there right you you kind of you you
  722. 28:48nailed it when you said what does the
  723. 28:50degree really give you it gives you that
  724. 28:52well-rounded piece right it gives you
  725. 28:55that access to other information in
  726. 28:58terms of you know maybe the soft
  727. 29:00sciences that that might just open up
  728. 29:02your mind to learning and to to expand
  729. 29:05right but I think there are also a lot
  730. 29:09of right I don't care whether it's
  731. 29:10whether it's Google or whether it's
  732. 29:12Amazon or Coursera or any of those there
  733. 29:16are some great learning tools out there
  734. 29:17and so I think you know for CIO you know
  735. 29:21who's smart enough to go wait this is
  736. 29:23the niche where I need a guy and this is
  737. 29:25the experience that I need and if he can
  738. 29:27prove that fine
  739. 29:29but he probably is not going to be given
  740. 29:32the same opportunities in the boardroom
  741. 29:34uh you know to prove those skills that
  742. 29:37that as you said that somebody with a
  743. 29:38degree walking through the door that
  744. 29:40basic understanding of writing skills
  745. 29:42and and you know analysis right he's
  746. 29:44going to have to prove himself more and
  747. 29:46I think that's where it's going to
  748. 29:47balance
  749. 29:49awesome yeah and and that was one of the
  750. 29:52that's one of the things that I try to
  751. 29:53tell the students right is you're going
  752. 29:55to be a degree holder right you need to
  753. 29:58fight for that space
  754. 30:00um because
  755. 30:01we as degree holders in I.T
  756. 30:05where you we're a little unique right
  757. 30:08and people
  758. 30:11sounds silly sounds silly right but
  759. 30:13people will try to put us down like oh
  760. 30:15you got a degree that must mean you have
  761. 30:17no skills or anything you're just a blah
  762. 30:20blah blah and it's like my brother you
  763. 30:23need me more than you know because I do
  764. 30:27the things that you don't want to do
  765. 30:29right like you don't want to be social
  766. 30:32right you don't want to put things in
  767. 30:34the context of Sociology you don't want
  768. 30:36to do hiring and firing you don't want
  769. 30:39to you know interact with HR you don't
  770. 30:41want to sit in these rooms with folks
  771. 30:43who don't understand things right so
  772. 30:46what do you say to the term this my job
  773. 30:50is to bring I.T to business and bring
  774. 30:54business to it
  775. 30:57you know
  776. 30:59it's
  777. 31:00as a career as a career you know Intel
  778. 31:03guy like we said where you know we
  779. 31:05always try to say you know Intel is the
  780. 31:07operation right and you know because we
  781. 31:10you know we felt you know like the thumb
  782. 31:12on us like wait you know you're a
  783. 31:14supporting element and so some of your
  784. 31:16statements seems like we're just trying
  785. 31:18to you know push ourselves up to to like
  786. 31:21you know to to to say hey look we're
  787. 31:24just as good as you and I think the real
  788. 31:26Revelation is is not that we have to say
  789. 31:30that it's that we have to prove it in
  790. 31:33this what we give to business right if
  791. 31:36you've got it if you've got to go around
  792. 31:37telling people you're good maybe you're
  793. 31:40not good right if absolutely right truth
  794. 31:45be told if you are if you are prime
  795. 31:48providing a business success whether
  796. 31:51that's through the I.T or through the
  797. 31:53sales then that's going to come through
  798. 31:55and that's why like I said I go back to
  799. 31:57that what we are doing is not I mean
  800. 32:01it's enabling success but it is the
  801. 32:05business you know any any company that
  802. 32:08is sitting there going
  803. 32:09I I think everything's good with their
  804. 32:11data
  805. 32:12it's probably not right everything
  806. 32:14everything's good with our Network it's
  807. 32:16not and so the next emergencies coming
  808. 32:19around the corner yeah and then there's
  809. 32:21going to be the I.T guy with the
  810. 32:22Superman shirt on but he's only good
  811. 32:24until the next emergency he's got to be
  812. 32:27there every day to show how he supports
  813. 32:29the business model and how he leads to
  814. 32:33the success if he's just trying to show
  815. 32:35how I.T succeeding then then he's really
  816. 32:37he's barking up the wrong tree gotcha
  817. 32:40gotcha no that's powerful
  818. 32:43um what you just said
  819. 32:45um so with that being said students this
  820. 32:46is week two this is gold right hopefully
  821. 32:50trying keeps this forever because Scott
  822. 32:52we hit a spot that the textbooks can't
  823. 32:55hit right we had a spot that the NBA's
  824. 32:59don't really get after right
  825. 33:01um
  826. 33:02and I thank you for your leadership I
  827. 33:04thank you um for giving of your time
  828. 33:07um and just know you're giving back to
  829. 33:09the community in ways that you'll
  830. 33:12probably never know so um from me to you
  831. 33:15Pennsylvania connection uh I'm from the
  832. 33:18dirty City but we did field trips out to
  833. 33:21Hershey right uh the land of chocolate
  834. 33:24um Hershey's a great place to have a
  835. 33:25convention uh if I ever have a
  836. 33:28convention out in Hershey I'm for sure
  837. 33:30going to be there and I'm gonna look you
  838. 33:31up uh stay connected
  839. 33:34um we got a Brotherhood of professors
  840. 33:36we're all making each other better thank
  841. 33:38you for making us better today
  842. 33:40hey thank you doc no problem appreciate
  843. 33:43you
  844. 33:44take care bye brother

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