Understanding the Dispositioning System ๐ โ Transcript
Full transcript
- 0:00in this video we will be covering the
- 0:02dispositioning system which is one of
- 0:05the two ways of managing and automating
- 0:08actions for leads inside of your system
- 0:11the other is the opportunities or
- 0:14pipelines covered in the other
- 0:17videos inside of the contact view on the
- 0:21left hand side you'll find that every
- 0:23branding bundle comes paired with a
- 0:26disposition
- 0:27toggle each stage is tracked inside of
- 0:31this
- 0:32dropdown in some circumstances the lead
- 0:35may move through this stage on their own
- 0:37such as appointment booked you may come
- 0:40back to find that appointment booked is
- 0:42already
- 0:43toggled but you can also manually change
- 0:46the stage to trigger an
- 0:48event for example if I've imported a
- 0:51list and I want to send Joe lead a new
- 0:55lead nurturing campaign I can simply
- 0:58change him to the new lead nurture stage
- 1:01and you'll notice that a text and email
- 1:03will be shortly
- 1:11triggered
- 1:12additionally this dispositioning system
- 1:16synchronizes with the new lead pipeline
- 1:19if a change is made in the pipeline or
- 1:21change is made in the disposition
- 1:23dropdown that lead will move through
- 1:26each stage in a corresponding manner so
- 1:29that you can engage with the system in
- 1:31whatever method you
- 1:41prefer if the lead is moved to booked
- 1:43appointment and they did not show I can
- 1:45trigger the message of a reschedule
- 1:49simply by going to
- 1:52noow notice that just as with the new
- 1:54lead campaign within a moment a text and
- 1:57email is triggered by changing to the no
- 2:00show
- 2:01stage notice the numbering and coloring
- 2:04system aligning across all assets if you
- 2:07have questions about what actions are
- 2:09triggered by using this disposition
- 2:12system simply look for the number and
- 2:15color go to
- 2:18automations find your branding
- 2:21bundle and find the corresponding
- 2:28color and this example the disposition
- 2:31is changed and the email and text go out
- 2:35this allows you to Simply find your way
- 2:37across the system and make changes also
- 2:40understanding what actions take place as
- 2:43you make adjustments to that
- 2:48disposition if the disposition process
- 2:50is a way that you prefer to engage with
- 2:53the system we do suggest making a couple
- 2:55minor modifications to making this tool
- 2:58more accessible
- 3:01under
- 3:02settings custom
- 3:04Fields find the folder called
- 3:09Contact notice that the final expense
- 3:11disposition is further down in this
- 3:15folder we can drag this to the top to
- 3:17make it more accessible so that we don't
- 3:20have to find it as we're engaging and
- 3:22talking with our
- 3:23contacts you may have multiple
- 3:25disposition dropdowns depending on which
- 3:29bundles you have
- 3:31imported and we recommend taking some
- 3:33time to reorganize folders and
- 3:35reorganize the disposition in a way
- 3:38that's accessible to
- 3:45you some of these changes may take a few
- 3:48moments to
- 3:50update notice that the disposition is
- 3:53now found at the top allowing me quick
- 3:55access to make changes as needed
- 4:01one final change that we make a
- 4:04suggestion regarding is under the smart
- 4:06list
- 4:08folder in other videos we cover the
- 4:10creation of smart list but we do want to
- 4:13return to this feature as it is a simple
- 4:15way to access folders based on the stage
- 4:19or disposition of each
- 4:22contact for example if I go to more
- 4:25filters and I search dis position
- 4:32disposition
- 4:33is and I can sort New
- 4:36Leads saving them as a smart
- 4:43list notice a new folder New Leads has
- 4:50appeared let's add one
- 4:53more returning to the filters final
- 4:57expense disposition no contact
- 5:02this stage would be chosen if you've
- 5:04made a call and have not been able to
- 5:06reach that
- 5:08contact save as smart
- 5:13list
- 5:15save and you'll find that an additional
- 5:18folder has now
- 5:20appeared as contacts are added to
- 5:22different stages either in the pipeline
- 5:25or in the disposition tracker they will
- 5:27now filter automatically into each of
- 5:29these
- 5:36stages notice that if I change to no
- 5:39contact that will trigger the
- 5:44action and additionally returning to no
- 5:47contact Joe lead is now in that smart
- 5:49list or contact folder based on the
- 5:52filter of the
- 5:57disposition reach out if you have any
- 5:59questions
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