Transformation vs. Change: What’s the Difference? — Transcript

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1. 0:00I feel it's one of the more overused
2. 0:12words in our vocabulary it's become
3. 0:15almost like an a buzz what that somehow
4. 0:19if we talk about transformation rather
5. 0:20than change it makes it different and I
6. 0:25see transformation and change as as two
7. 0:28different things they're related but
8. 0:31they're not the same and so for me the
9. 0:34difference is between transformation and
10. 0:37change orders of magnitude changes you
11. 0:43can make in a instant and I'm in a
12. 0:46moment you can change something
13. 0:49transformations take time and energy and
14. 0:54and deliberation and up and a plan that
15. 1:02I often find it's easier from easiest
16. 1:05for me to explain if I start from what a
17. 1:09transformation often entails as what you
18. 1:12would call a paradigm shift we can think
19. 1:14of improvement science Deming based
20. 1:18improvement science as a paradigm shift
21. 1:21so the old paradigm was you could
22. 1:24improve the quality of your product or
23. 1:27service by inspection by scientific
24. 1:32management methods and Deming helped us
25. 1:36to understand us that wasn't going to be
26. 1:39sufficient and in a new complex changing
27. 1:43world you needed to look through the
28. 1:45lens of profound knowledge if you really
29. 1:47wanted to improve there was a paradigm
30. 1:49shift it was a complete change in the
31. 1:51way in which we thought about how to
32. 1:53achieve something the printing press is
33. 1:56a paradigm shift the internet is a
34. 1:58paradigm shift a new web page is just a
35. 2:02change not this wrecked disrespecting
36. 2:04change at all changes essential I'm
37. 2:07trying to help people to distinguish
38. 2:09between change and transformation so
39. 2:12that when people come to
40. 2:13and say you know the we need you to
41. 2:17transform you can tell the difference
42. 2:22[Music]