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This Whole House Water Filter Almost Broke Our Rating System! — Transcript

by BOS Water · 3,341 words · 508 segments · language en · Watch on YouTube

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  1. 0:00$500, three stages up to 15 gallons a
  2. 0:03minute. The Brio is the 10th whole house
  3. 0:06filter that's gone on our water line,
  4. 0:08and it was love at first sight. But it's
  5. 0:10also the first system we've ever had to
  6. 0:12bypass. And the reason why is something
  7. 0:14pretty [music] much every whole house
  8. 0:16filter owner needs to know about.
  9. 0:22Hi, I'm Sarah with BOS Water and today
  10. 0:25we are reviewing the Brio FSWH300
  11. 0:29IMR. It's a three-stage cartridge-based
  12. 0:32whole house water filter and it's
  13. 0:34designed to improve your home's overall
  14. 0:35water quality by reducing chlorine,
  15. 0:37disinfection byproducts, and other
  16. 0:39organics like industrial solvents,
  17. 0:41sediment, and certain heavy metals. So,
  18. 0:44better tasting and ideally healthier
  19. 0:46water for drinking and cooking, cleaner
  20. 0:48showers, and less sediment reaching your
  21. 0:51plumbing and appliances. We really liked
  22. 0:54the system at first, and we still kind
  23. 0:56of do, honestly. But [music] we
  24. 0:57eventually had to bypass it over an
  25. 0:59issue that theoretically could affect
  26. 1:02any whole house water filter. [music]
  27. 1:04And that wasn't the only thing we ran
  28. 1:06into. Now, the reason we wanted this
  29. 1:07particular model on our water line comes
  30. 1:09down to filter [music] stage three. By
  31. 1:12now, we've tested five other
  32. 1:13cartridge-based whole house filters. The
  33. 1:15rest were tank systems. And the
  34. 1:17cartridge combinations are usually
  35. 1:18pretty similar. Sediment filter first,
  36. 1:20then granular carbon or a carbon block.
  37. 1:23And when a system targets heavy metals,
  38. 1:25it's almost always with a KDF cartridge,
  39. 1:27but KDF mainly works on water soluble
  40. 1:30metals. And across all our whole house
  41. 1:32testing, we've never seen it do much for
  42. 1:34the metals in our [music] water supply.
  43. 1:36Well, the Brio is different. Instead of
  44. 1:38KDF, stage three is what they call an
  45. 1:41iron and manganese removal cartridge
  46. 1:43based on cation exchange resin. Now, we
  47. 1:46don't consistently find iron and
  48. 1:47manganese in our city water. And if we
  49. 1:49do, then it's only in very low levels,
  50. 1:52but we were hoping that a cartridge
  51. 1:54actually built for metals might finally
  52. 1:56move the needle on some of the other
  53. 1:58stuff we do find. First and foremost,
  54. 2:00aluminum and barerium, but also
  55. 2:02strontium. But I don't want to get into
  56. 2:04our lab results for contaminant
  57. 2:05reduction just yet. First, Adam is going
  58. 2:08to take you through installation and
  59. 2:10daily use and filter replacements
  60. 2:12because it's why we badly wanted the
  61. 2:14Brio to succeed. [music] And by the way,
  62. 2:16there'll be just one more video before
  63. 2:19our big comparison where we put every
  64. 2:21system we tested head-to-head and pick
  65. 2:23our overall favorites. And we've been
  66. 2:25working towards that for more than 2
  67. 2:27years now. So, if you don't want to miss
  68. 2:29it, make sure you are subscribed. Also,
  69. 2:31down in the description, you'll find
  70. 2:32links to all of our previous reviews,
  71. 2:34plus our comparison sheet with every lab
  72. 2:36result, product [music] link, discount
  73. 2:38codes, and using our links and codes
  74. 2:40helps support the channel and lets us
  75. 2:42keep testing more systems. You can also
  76. 2:44find all of it on our website,
  77. 2:46boss-water.com. [music]
  78. 2:48All right, let's switch over to Adam.
  79. 2:51>> Hey guys. So, this was another
  80. 2:52cartridge-based ho house filter on our
  81. 2:54water supply. And while it was the same
  82. 2:56straightforward procedure as usual,
  83. 2:58there were a few aspects that made the
  84. 2:59Brio stand out in a good way, which is
  85. 3:01why it had me rooting for it because as
  86. 3:03soon as I took the system out of the
  87. 3:04box, I thought it looked very sleek. And
  88. 3:07I get that it doesn't matter too much,
  89. 3:09but it's probably the most aesthetically
  90. 3:10pleasing unit we've reviewed so far with
  91. 3:13it sharplooking black filter housings.
  92. 3:16The next thing is the stainless steel
  93. 3:17frame. Not only does it feel really well
  94. 3:20built, it also lets you choose between
  95. 3:22placing the system on the floor or wall
  96. 3:24mounting it. And for a side note, as
  97. 3:27with similar systems, there were no
  98. 3:29mounting screws included, but we decided
  99. 3:31to go the freestanding route anyway. The
  100. 3:33installation instructions are great,
  101. 3:35too. The manual explains the different
  102. 3:36steps really well and provides helpful
  103. 3:39images, so it didn't matter that there
  104. 3:41was no installation video. After
  105. 3:43shutting off the water, we didn't have
  106. 3:44to switch the flow direction this time
  107. 3:46since the Brio comes configured left to
  108. 3:48right. So, just know that switching the
  109. 3:50flow direction to match your plumbing is
  110. 3:52not a problem. All you need to do is
  111. 3:54unscrew, rotate, and then screw the
  112. 3:56mounting bracket back on. And one
  113. 3:58additional step required for the Brio is
  114. 4:00unscrewing the pressure gauges and then
  115. 4:02screwing them back on after rotating.
  116. 4:05Then it was time to unwrap the filter
  117. 4:06cartridges and rinse their housings.
  118. 4:08Place the cartridges inside the housings
  119. 4:11following the correct order. Sediment
  120. 4:13filter first, then carbon filter, and
  121. 4:15then iron filter. And screw the housings
  122. 4:18onto their caps. Tighten with the
  123. 4:20provided wrench. And it's not really
  124. 4:22complicated, but slightly more difficult
  125. 4:24than on comparable systems because of
  126. 4:26the frame getting in the way. Next was
  127. 4:29connecting the system to our incoming
  128. 4:30and outgoing water supply. Port size is
  129. 4:331 in. I added a fitting to each side.
  130. 4:35And those fittings are not included, but
  131. 4:37that's pretty standard. And then I
  132. 4:39connected our flexible stainless steel
  133. 4:40lines, which we use instead of hard
  134. 4:42plumbing as it makes testing multiple
  135. 4:44whole house filters in the same location
  136. 4:47a lot easier. Finally, I slowly turn the
  137. 4:50water back on. I checked for leaks and
  138. 4:53followed the flushing instructions. You
  139. 4:55flush with cold water until it becomes
  140. 4:57clear. Then you continue to run water
  141. 4:59for another 5 minutes, wait 30 minutes,
  142. 5:02then run cold water for additional 10
  143. 5:03minutes. In terms of dimensions, the
  144. 5:06system measures about 24x30
  145. 5:08by 9 in. So, all in all, another whole
  146. 5:11house filter install that can make a
  147. 5:13great DIY project if you make sure to
  148. 5:16follow the instructions, have the right
  149. 5:18tools and supplies ready, and know some
  150. 5:19basic plumbing. And of course, your
  151. 5:21specific plumbing setup can make a
  152. 5:23difference. And you also need to
  153. 5:25remember codes and permits. [music] And
  154. 5:27for daily use, we didn't experience any
  155. 5:29leaking and rated it up to 15 gallons
  156. 5:31per minute. Pressure and flow throughout
  157. 5:34the house held up fine, even with
  158. 5:36multiple fixtures running. So, water
  159. 5:38aesthetics were improved as well. All
  160. 5:40the odor was gone, and the taste was
  161. 5:42much better compared to our tap water,
  162. 5:44although it wasn't 100% perfect. Used
  163. 5:47for shower and bathing, the water felt
  164. 5:49no different. So, a similar experience
  165. 5:51to most of the whole house filters we
  166. 5:53tested. For filter replacements, there's
  167. 5:55a pressure gauge on each stage [music]
  168. 5:57and a sticker telling you to swap
  169. 5:59cartridges when pressure drops below 12
  170. 6:01PSI, but 12 PSI is really low, and most
  171. 6:04homes run somewhere between 40 and 80.
  172. 6:07So, by the time you hit that number,
  173. 6:09you've been living with terrible water
  174. 6:10pressure for a while. Also, pressure
  175. 6:13only drops when something physically
  176. 6:15clogs up, which realistically means the
  177. 6:17sediment filter. So, generally the three
  178. 6:19cartridges are rated up to 100,000
  179. 6:21gallons or 6 to 12 months depending on
  180. 6:25your water conditions. We'll discuss how
  181. 6:27realistic that really is in a minute.
  182. 6:29Replacing the cartridges isn't difficult
  183. 6:31either, although again, the stainless
  184. 6:33steel frame does get in the way of the
  185. 6:35wrench. So, in a nutshell, you shut off
  186. 6:37the water, relieve pressure through a
  187. 6:39nearby faucet, and use the pressure
  188. 6:41relief buttons before unscrewing the
  189. 6:43housings. You take out the old
  190. 6:45cartridges, clean the housings,
  191. 6:47lubricate the O-rings, insert new
  192. 6:49cartridges, put everything back
  193. 6:50together, and flush. An overall
  194. 6:53usability scored 4.65 out of five.
  195. 6:58Okay, now let's get to our lab results.
  196. 7:00To understand them, you need to know
  197. 7:02what's actually inside the Brio. Stage
  198. 7:04one is a 5 micron polyropylene sediment
  199. 7:07filter. It's totally standard. It traps
  200. 7:09dirt and particles to protect the later
  201. 7:10stages in your plumbing and appliances
  202. 7:12from clogging. Stage two is a coconut
  203. 7:15shell activated carbon block. Carbon is
  204. 7:17the workhorse in pretty much every whole
  205. 7:19house filter we've tested. It removes
  206. 7:21chlorine along with bad tastes and
  207. 7:23odors. And it also takes out
  208. 7:25disinfection byproducts. It's very
  209. 7:27common in city water, plus other
  210. 7:29organics like pesticides and industrial
  211. 7:31solvents and certain metals like lead.
  212. 7:33And because the Brio's carbon is a block
  213. 7:35rather than granular carbon, the tighter
  214. 7:38pore structure gives you some of the
  215. 7:39fine mechanical filtration on top of
  216. 7:41that. And then stage three, the cation
  217. 7:43exchange cartridge that we already
  218. 7:44talked about, the iron and manganese
  219. 7:45filter. Rio says it intercepts metals to
  220. 7:48protect your pipes and appliances and to
  221. 7:49get rid of unpleasant tastes and odors.
  222. 7:52Specifically, they claim iron down from
  223. 7:54three parts per million to 0.01 and
  224. 7:57manganese from 1 ppm to 0.01. Now, the
  225. 8:01usual disclaimer here. Comparing an
  226. 8:03unfiltered sample with a filtered one is
  227. 8:05never an exact science. Small handling
  228. 8:07errors, crosscontamination, or natural
  229. 8:09fluctuations in the supply can all
  230. 8:11affect results. And as you're about to
  231. 8:14find out, that's more important with the
  232. 8:15Brio than with any other whole house
  233. 8:17filter we've tested. And finally, we can
  234. 8:20only test for what's actually in our
  235. 8:22water. Let's start with metals because
  236. 8:24that's the reason we bought this system
  237. 8:26in the first place. And here, the Brio
  238. 8:28actually delivered. Barerium 100%
  239. 8:31reduction and that's a first. The best
  240. 8:33we've seen before was 78%. Strontium
  241. 8:35came down 87% which is also the highest
  242. 8:38we've seen from any whole house system
  243. 8:40so far. And iron went to zero although
  244. 8:42in fairness there was barely any iron in
  245. 8:45our feed water to begin with. So that
  246. 8:46one could just be a natural fluctuation.
  247. 8:49Aluminum though only came down 14%. So
  248. 8:52one of the metals we were most hoping to
  249. 8:54see move basically didn't. Now,
  250. 8:57chlorine, and this is where it starts
  251. 8:59getting strange. The Brio reduced
  252. 9:01chlorine somewhere between 64 and 99%.
  253. 9:05That's a wide range in a limitation of
  254. 9:07the lab method. What we know is that
  255. 9:09chlorine was still detected in the
  256. 9:11filtered sample, but below 0.1 parts per
  257. 9:14million, which is the threshold where
  258. 9:16the lab can put a confident number on
  259. 9:18it. So, we can't tell you exactly how
  260. 9:19much was left. What we can tell you is
  261. 9:21that it was not zero. And that matters
  262. 9:24because every other whole house filter
  263. 9:26removed 100% of the chlorine in this
  264. 9:29water. Chlorine is generally one of the
  265. 9:31easiest things to take out. It's the
  266. 9:33baseline job of an activated carbon
  267. 9:35block. The Brio is the first system
  268. 9:38where we didn't see that. And
  269. 9:39disinfection byproducts were even worse
  270. 9:41and those were also targeted by
  271. 9:43activated carbon. Bromemo
  272. 9:44dicchlorommethane 25% reduction.
  273. 9:46Dybrchloromthane 33%. Chloroform a mere
  274. 9:5012%. Every other whole house filter
  275. 9:53we've tested removed 100% or very close
  276. 9:55to it. And [music] yeah, we've seen
  277. 9:57incomplete DPP reduction before with
  278. 10:00other kinds of filters like pitchers and
  279. 10:01gravity systems, but never anything
  280. 10:03remotely close to 12%. Now, results like
  281. 10:06this should make you suspicious of your
  282. 10:08own testing first. So, we went back and
  283. 10:10checked everything on our end. First of
  284. 10:12all, we confirmed that we installed the
  285. 10:14system using the correct flow direction.
  286. 10:16Plus, we used the same 2.2 2 gpm flow
  287. 10:19rate we always use before taking our lab
  288. 10:21samples and the carbon filter cartridge
  289. 10:23also looked properly seated and the
  290. 10:25housing had filled normally. The
  291. 10:26pressure gauges read and still read
  292. 10:28around 50 PSI so perfectly normal. In
  293. 10:31other words, it doesn't seem like we
  294. 10:33caused an accidental bypass of the
  295. 10:35carbon filter block, which would be the
  296. 10:37most likely explanation for the low
  297. 10:39reduction rates for both chlorine and
  298. 10:41disinfection byproducts. We can't rule
  299. 10:43it out completely, but nothing we found
  300. 10:46points that way. So, that's chlorine and
  301. 10:48disinfection byproducts. But there's a
  302. 10:50second finding, and it's the reason the
  303. 10:52Brio is currently bypassed. Four
  304. 10:54substances showed up in our filtered
  305. 10:56sample that were not in our unfiltered
  306. 10:58tap water sample, which we took just
  307. 11:01before the filtered one. The first is
  308. 11:03copper at 0.01 parts per million. That's
  309. 11:06negligible, and it's probably just
  310. 11:08fluctuation. We're mentioning it for
  311. 11:10completeness. The next two are the
  312. 11:11problem. 12 dchloroeththane at 0.55
  313. 11:14parts per billion and 112
  314. 11:17tricchloroeththane at 0.78 parts per
  315. 11:20billion and at least one of them can be
  316. 11:22linked to the Brio's cation exchange
  317. 11:24resin in stage 3.2 dchloroethane or EDC
  318. 11:28seems to be the most common solvent used
  319. 11:30to make gel type cation resin which is
  320. 11:33exactly the type of resin Brio says is
  321. 11:35used for their iron filter and
  322. 11:37apparently not all of it washes out
  323. 11:39during manufacturing. There's even a
  324. 11:41patent for the solvent-free process that
  325. 11:43lists residual solvent in the finished
  326. 11:45resin as one of the reasons to stop
  327. 11:47using it. As for the tricloroethane, it
  328. 11:50comes from the same production chain as
  329. 11:52EDC. So, it doesn't seem like a
  330. 11:54coincidence that the two are showing up
  331. 11:55together. Both also came out above the
  332. 11:57strictest health guideline we could
  333. 11:59find. For EDC, that goal is 0.4 parts
  334. 12:02per billion where we measured 0.55 ppb.
  335. 12:06For the tricloroeththane, it's 0.3. So,
  336. 12:09we measured more than two and a half
  337. 12:11times over. And these aren't taste and
  338. 12:13odor guidelines, although not federal
  339. 12:15legal limits. Both public health goals
  340. 12:17are set for carcinogenicity. There's a
  341. 12:19fourth substance, too. Xylines at 0.65
  342. 12:23parts per billion. Also not present in
  343. 12:25our tap water sample. But here, the
  344. 12:27strictest guideline we could find is at
  345. 12:29500 parts per billion. So, roughly 770
  346. 12:33times higher than what we measured. We'd
  347. 12:36obviously still rather not see it, but
  348. 12:37it isn't in the same category as the
  349. 12:39previous two. Long story short, lab
  350. 12:41testing the Brio FSWH300 IMR resulted in
  351. 12:45potential leeching. We can't prove it.
  352. 12:47That is unlikely [music] to cause any
  353. 12:49immediate harm, but could have health
  354. 12:50effects if it were to continue for a
  355. 12:52prolonged period of time and if the
  356. 12:54water was used for drinking. And this is
  357. 12:56the part that goes beyond the Brio
  358. 12:58because if you'd installed this system
  359. 13:00in your house, you'd have had [music] no
  360. 13:02way of knowing. The water tasted better.
  361. 13:04The odor was gone, pressure was fine,
  362. 13:06the gauges looked normal, everything you
  363. 13:08can actually check was telling us this
  364. 13:10filter works perfectly fine. The only
  365. 13:12reason things might point in the
  366. 13:14opposite direction is that we sent the
  367. 13:17water to a lab. So, [music] if you've
  368. 13:19got a whole house filter on your house
  369. 13:21right now, that's the part worth [music]
  370. 13:23thinking about. Potential leeching that
  371. 13:25you can't taste or see. That said, the
  372. 13:27good news is we didn't detect any
  373. 13:29concerning leeching with any of the
  374. 13:31other whole house filters we tested. And
  375. 13:33to be fair, if the Brio's cation
  376. 13:34exchange resin is indeed leeching these
  377. 13:37chemicals, it may as well subside
  378. 13:39quickly. We just don't have the
  379. 13:41long-term data to say. There were also
  380. 13:43three substances the Brio didn't affect
  381. 13:45much or at all: boron, zinc, and
  382. 13:47fluoride. But none of that surprised us.
  383. 13:50The Brio isn't designed for those. And
  384. 13:51if you want them gone, you need
  385. 13:53additional filtration. So, all in all,
  386. 13:55that's a filtration score of 0.64 out of
  387. 13:58five, the lowest we've ever given. But
  388. 14:02we're not done with the Brio yet because
  389. 14:03there are two claims we still need to
  390. 14:05talk about. The first claim is the
  391. 14:07filter life rating on the stage 3
  392. 14:09cartridge. 100,000 g at three parts per
  393. 14:12million iron. Our lab results tell us a
  394. 14:15lot about what that cartridge is
  395. 14:17actually doing. Calcium dropped from
  396. 14:1929.28 to 4.32 parts per million.
  397. 14:23Magnesium from 8.46 to 1.34. Hardness
  398. 14:27went from 108 down to 16.3. and sodium
  399. 14:31went the other way from 10.87 up to
  400. 14:3453.89,
  401. 14:36almost five times higher. And that's a
  402. 14:38water softener. It pulls calcium and
  403. 14:40magnesium out of your water and puts
  404. 14:41sodium in instead. And softeners are
  405. 14:44known to take out low levels of iron
  406. 14:46along the way. So, as an iron cartridge,
  407. 14:49that's not a crazy design. It also
  408. 14:51explains our aluminum result. Cat iron
  409. 14:54exchange only grabs positively charged
  410. 14:56particles. And at our water's pH,
  411. 14:59aluminum isn't really in that form
  412. 15:01anymore. So, the resin can't hold on to
  413. 15:03it. But it's worth thinking about
  414. 15:04because a softening resin has a limited
  415. 15:06number of slots and hardness minerals
  416. 15:08fill them up. And that's why a normal
  417. 15:11water softener regenerates. It flushes
  418. 15:13itself with salt every few days to empty
  419. 15:15those slots out again. This cartridge
  420. 15:17can't do that. It just fills up. So,
  421. 15:20whether that 100,000 gallons is
  422. 15:21realistic may also depend on how hard
  423. 15:23your water is. And that's not something
  424. 15:25we could find anywhere in Brio's product
  425. 15:27description. Now, the cartridge is
  426. 15:29labeled catalytic, and we had almost no
  427. 15:32iron in our water. So, there may be
  428. 15:34something else going on that we couldn't
  429. 15:36test. And if we're missing something
  430. 15:37here, Brio is welcome to tell us, but
  431. 15:40what we can say for certain is that it's
  432. 15:42working like a softener, and softening
  433. 15:44is a job that runs out. We did ask Brio
  434. 15:46about the rating and the catalytic
  435. 15:48claim, but we haven't heard back. One
  436. 15:51more claim on their website. Brio says
  437. 15:53the stage 2 carbon cartridge reduces
  438. 15:55chromium 6. We couldn't test that
  439. 15:57because there's no chromium 6 in our
  440. 15:58water, but it's a very unusual thing to
  441. 16:00see on a carbon filter. It's a
  442. 16:02recognized claim under NSF ANC53, so it
  443. 16:05can be certified. We've just never seen
  444. 16:07a carbon-based drinking water filter
  445. 16:09that actually is. So, we're not saying
  446. 16:11it's false, just that nobody has
  447. 16:13verified it as far as we know. Okay.
  448. 16:15Normally, we'd look at thirdparty
  449. 16:17customer reviews at this point, but
  450. 16:18there just aren't many for the Brio yet,
  451. 16:20so there's nothing meaningful to go
  452. 16:22through. So, let's talk cost. At the
  453. 16:24time of filming, the Brio FSWH300 IMR is
  454. 16:27$499.99.
  455. 16:29We don't have a discount code, but for a
  456. 16:31three-stage whole house system [music]
  457. 16:33with sediment, carbon, and cation resin
  458. 16:35filter, plus a steel frame, and pressure
  459. 16:37gauges, $500 seems like a good deal for
  460. 16:40the hardware. Warranty is one year.
  461. 16:42Replacement cartridges run roughly 320
  462. 16:44to $440 a year. That's definitely on the
  463. 16:47high side. At least [music] you can save
  464. 16:4820% with a filter subscription. And the
  465. 16:50system uses standard 20-inch cartridges.
  466. 16:52So third party replacements are an
  467. 16:54option, too. And that estimate assumes
  468. 16:56Brio's claimed filter life. Like we said
  469. 16:58on hard water, the stage 3 cartridge
  470. 17:00could be long gone before the 100,000 g.
  471. 17:03And then you'd be replacing it sooner
  472. 17:05and paying more since the iron filter is
  473. 17:07the most expensive of the three at
  474. 17:08almost $200. Anyway, based on Brio's
  475. 17:11claimed filter life, that's a cost score
  476. 17:13of 3.1 out of five. And with filtration
  477. 17:16weighted at 60% and usability and cost
  478. 17:19at 20% each, the Brio FSWH300
  479. 17:23IMR ends up with a final score of 1.94
  480. 17:27out of five, the lowest we've given any
  481. 17:30whole house filter. And that's a shame
  482. 17:32because this is genuinely one of the
  483. 17:34nicest systems we've had on our water in
  484. 17:36terms of build quality and overall
  485. 17:38installation. So, if this review were
  486. 17:40only about the hardware, the Brio would
  487. 17:42be at the top. But a water filter has
  488. 17:45one purpose, and our lab results raise
  489. 17:47real doubts about whether the Brio
  490. 17:50fulfills it. With chlorine and
  491. 17:51disinfection byproducts barely moved,
  492. 17:53and two substances detected in the
  493. 17:55filtered water, but not in our tap
  494. 17:57water, both above their strictest health
  495. 17:59guidelines, we decided to bypass the
  496. 18:01system eventually. And that's why we
  497. 18:03can't recommend it with good conscience.
  498. 18:05All right, that's it. Check out our
  499. 18:07comparison sheet for all the detailed
  500. 18:08test results, product links, and
  501. 18:10discount codes for every whole house
  502. 18:11filter we've reviewed so far. And if you
  503. 18:13found this video helpful, please
  504. 18:14consider giving it a like and subscribe
  505. 18:16for our upcoming whole house water
  506. 18:17filter comparison. Thanks so much for
  507. 18:19watching, and we'll see you in the next
  508. 18:21one.

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