The Ultimate Guide to Start SMMA From Scratch In 2026 — Transcript
Full transcript
- 0:00I have said it thousands of times and I
- 0:02will continue to say it social media
- 0:04marketing is one of the most
- 0:05beginner-friendly business models out
- 0:07there I would know because it's how I
- 0:09got my start at this point what 9 years
- 0:11ago it was the business that really
- 0:13paved the way for the rest of my career
- 0:14it was the first business I made $10,000
- 0:16a month with it was the reason why at
- 0:18the age of 17 I was able to move out
- 0:20move into my dream apartment it really I
- 0:22mean it kind of changed everything it
- 0:23was the business that finally allowed me
- 0:25to start taking care of my mom and make
- 0:26good on all the promises that I made to
- 0:28her growing up you know just was
- 0:29accomplish ments that you look back with
- 0:30so much gratitude and you know after
- 0:32doing you know relatively well in the
- 0:34rest of my career and even though it was
- 0:35the business that then led me to go on
- 0:37and have an even much bigger career
- 0:39outside of just social media marketing
- 0:41it was a thing that started all and
- 0:42genuinely I would not be in the position
- 0:44I am today if I had not started my
- 0:46social media marketing agency so with
- 0:47all that being said that's exactly what
- 0:49I'm going to reveal to you here today
- 0:50exactly how to make $10,000 a month with
- 0:53your social media marketing agency this
- 0:55year now one thing that's very
- 0:56interesting about SMA is that you know
- 0:59it's not just me there are countless
- 1:01examples of multi-millionaires and even
- 1:02billionaires that started their
- 1:04entrepreneurial careers with
- 1:05service-based businesses in simple terms
- 1:07they all started using this mall
- 1:09basically services for businesses that
- 1:11help them get more eyeballs more leads
- 1:13more attention more sales more customers
- 1:15and ultimately make more money so we
- 1:17have Gom who's a a dear friend of mine
- 1:20founder of lless you know that's a multi
- 1:22hundred million doll software company
- 1:24and he actually started off with an
- 1:25agency we have Sam ens founder of school
- 1:27he started off with an agency Alex M
- 1:30founder of gym launch he actually
- 1:31started off doing the marketing services
- 1:33for gyms before he pivoted and went into
- 1:35coaching now Gom Sam and Alex are all
- 1:38multi- multi-millionaires but there's
- 1:40even billionaires who got their St by
- 1:42taking advantage of the same model
- 1:44Andrew Wilkinson who has an incredible
- 1:45book I recommend you guys all read it he
- 1:47is the founder of tiny and he actually
- 1:49started off with an agency that's the
- 1:51thing that gave him the cash flow to
- 1:53then go on and build his other Ventures
- 1:55and his other businesses now you must be
- 1:57thinking why is this model so good well
- 1:59what sets May apart from other models
- 2:01like Drop Shipping affiliate marketing
- 2:03Amazon FBA or trading is really four
- 2:05metrics and rather than telling you let
- 2:06me just show you you see when evaluating
- 2:08a business model especially as a
- 2:09beginner and most importantly as a
- 2:11beginner you always need to look at
- 2:12these four metrics startup Capital
- 2:15profit margin demand and fulfillment you
- 2:17see the most beginner friendly models
- 2:19always have the following low startup
- 2:21Capital High profit margins high demand
- 2:24and easy fulfillment now I know that
- 2:25Drop Shipping is usually the business
- 2:27Mall the beginners find first so let's
- 2:29break down Drop Shipping using these
- 2:30four metrics startup Capital anywhere
- 2:33from $1,000 to $5,000 listen for some
- 2:35reason people don't believe me when I
- 2:36tell them this and by the way I own
- 2:38physical product Brands this is my ior
- 2:39company we're on Pace to do eight
- 2:41figures this year and I either own or
- 2:43invest in multiple other DTC Brands so I
- 2:45I know the unit economics Behind These
- 2:46businesses very very well and very very
- 2:49intimately you can burn through a lot of
- 2:51ads testing products so the truth of
- 2:53matter is if you are going to start off
- 2:55Drop Shipping you need some money to
- 2:57test with ads and a lot of times those
- 2:58tests just simply don't work Mark and
- 3:00that's the name of the game when you're
- 3:01starting any business model as a
- 3:02beginner the truth is when you're
- 3:03starting as a beginner in any business
- 3:05model for a month 3 months 6 months
- 3:07maybe even a year you might not find
- 3:09success and that's fine if you're not
- 3:11burning through a cash and you know
- 3:13bankrupting yourself in the process
- 3:15profit margins anywhere from 10 to 60%
- 3:17honestly I would say even 60% is way too
- 3:19high you know including ad costs
- 3:20chargebacks refunds all that stuff
- 3:22demand is very low Drop Shipping had its
- 3:24moment but at the end of the day Drop
- 3:25Shipping it's not a real business it's
- 3:27not a physical product business you know
- 3:28it's not a real Direct to Consumer
- 3:30e-commerce brand and and you know
- 3:32consumers are smart they can tell the
- 3:33difference these days fulfillment is
- 3:34medium you know the headaches are really
- 3:36going to come more on the back end with
- 3:37you know high chargebacks high disputes
- 3:39dealing with a lot of headaches with
- 3:40customers and your and your support
- 3:42emails now as you can see because you
- 3:44need an advertising budget your startup
- 3:46costs are high your profit margins are
- 3:48low after manufacturing and shipping and
- 3:50because Drop Shipping products or
- 3:51gimmicks for the most part demand is low
- 3:53or demand is there for a month or two
- 3:56and then you know these are very trendy
- 3:58you know most of the time these are very
- 3:59gimick products okay it's not something
- 4:01that's long lasting now the Fulfillment
- 4:03isn't the hardest but there's a lot of
- 4:04admin involved due to Logistics refunds
- 4:07Etc now as you can see Drop Shipping is
- 4:09not beginner friendly so let's break
- 4:12down the agency model startup capital I
- 4:14mean to be honest 50 bucks 100 bucks I
- 4:16mean you know really all you need is a
- 4:17domain a g suite and you're pretty much
- 4:19good to go profit margins anywhere from
- 4:2165 to honestly 98% it could be 99%
- 4:25technically even the amount of software
- 4:27that you need to really keep this thing
- 4:28going before you get any clients is
- 4:30minimal demand is super high when you
- 4:32know how to position things the correct
- 4:33way because you're genuinely solving
- 4:35problems for businesses and fulfillment
- 4:37is easy when you do it in the way that I
- 4:39actually teach you to now there's no
- 4:40need to run paid ads or invest into
- 4:42stock which means that startup capital
- 4:44is insignificant there aren't really any
- 4:46Logistics or product costs which means
- 4:48the profit margins are always high all
- 4:50businesses need the services the
- 4:52agencies provide which keeps demand high
- 4:54at all times and fulfillment can
- 4:56actually be outsourced and I'll talk
- 4:57about that in a little bit or learned
- 4:59very quickly which means that is simple
- 5:01and easy it is undeniable that the
- 5:03agency model is one of the best models
- 5:06for beginners and in today's video I'm
- 5:08going to walk through my nstep blueprint
- 5:10to scale your agency to $10,000 a month
- 5:12and listen you know what the best part
- 5:13of this is I can pretty much give you
- 5:15all the information from a to zed as
- 5:17many of you guys know I have been
- 5:18selling agency programs and various
- 5:20forms of agency coaching for years but
- 5:22at the end of 2024 I finally closed the
- 5:25doors to my last ever agency program
- 5:27agency accelerator so listen quite
- 5:29frankly I don't have an agency course to
- 5:30sell you here and you know I don't offer
- 5:32any agency coaching so you might be
- 5:34wondering well why are you making this
- 5:35video for the exact reason that I
- 5:37mentioned at the start of this video SMA
- 5:39truly is one of the best business models
- 5:41to start as a beginner and my goal for
- 5:43this training is to help as many of you
- 5:45get off to the best start in your
- 5:47entrepreneurial careers as possible so
- 5:49without further Ado please grab a pen
- 5:51and paper and let's get started so step
- 5:54number one is all about Niche selection
- 5:56in simple terms what type of businesses
- 5:58do you want to work with with there are
- 6:00thousands of options out there for every
- 6:02person watching this video and some will
- 6:04suit you better than others but before
- 6:05we continue I want to make something
- 6:07very clear there's no such thing as the
- 6:10best Niche that doesn't exist okay you
- 6:12are looking for the most suitable Niche
- 6:15for your situation but you might be
- 6:17wondering well why have it Niche down in
- 6:19the first place you know many of you
- 6:20might be thinking well if you can work
- 6:21with any business well then you're
- 6:23likely to get more clients because of it
- 6:25well really it comes down to two main
- 6:26reasons specialization and scalability
- 6:29so let's use use a practical example
- 6:31here let's compare a brain surgeon and a
- 6:33general practitioner now yeah sure
- 6:34they're both doctors but if you had a
- 6:36problem impacting your brain who would
- 6:38you trust to solve this problem for you
- 6:40well the obvious answer is a brain
- 6:41surgeon why because he is a specialist
- 6:44in that field and people always
- 6:46gravitate towards Specialists over
- 6:49generalists it really just comes down to
- 6:50trust so staying with this example who
- 6:53can charge more for their services The
- 6:55Specialist brain surgeon or the general
- 6:57practitioner well obviously the answer
- 6:59should be obvious Specialists can always
- 7:02charge more because they solve a niche
- 7:04problem for a certain type of person or
- 7:06business so when you are positioned as
- 7:08an expert you become an authority in a
- 7:10space and this really allows you to
- 7:12charge more for your service and that
- 7:14brings us on to our next topic you see
- 7:15scalability when you're first starting
- 7:17out you are looking to make your first
- 7:18$10,000 which means you only need a few
- 7:20clients but that doesn't mean that you
- 7:22should ignore the future you want to
- 7:24position yourself in a way where you can
- 7:25scale to 30,000 50,000 $100,000 a month
- 7:29with your agency and niching down helps
- 7:32you do exactly this you see niching down
- 7:35decreases complexity and I tried to make
- 7:37this very obvious for you when you have
- 7:38one Niche everything is streamlined
- 7:41everything works in unison it's truly
- 7:43like having one business but when you
- 7:44have multiple niches it's like you have
- 7:46to communicate in a different way to
- 7:48every single different type of client
- 7:49you know the way in one Niche the best
- 7:51way to get clients is very different to
- 7:53the other Niche because on one Niche
- 7:54your potential clients might be spending
- 7:56a lot of time on Instagram DMS whereas
- 7:58in another Niche they don't check
- 7:59Instagram at all on one Niche they're
- 8:01hanging out on LinkedIn on another Niche
- 8:03they don't hang out at all and then even
- 8:04once you actually get the client through
- 8:06the door delivering on your service it
- 8:07becomes a nightmare because each new
- 8:09client you have to go back to drawing
- 8:10board and go okay how are we going to
- 8:11make it work for this kind of industry
- 8:13okay uh how do we change the campaigns
- 8:15or the structures or the the copywriting
- 8:17it's almost just like having multiple
- 8:19businesses and that's the honest truth
- 8:20of it when every client is different
- 8:22every aspect requires variation
- 8:24increased variation in your business
- 8:26results in increased complexity and
- 8:28increased complexity hinders your
- 8:31ability to scale so let's take a look at
- 8:33an actual example a good friend of mine
- 8:35John scaled his agency to over $150,000
- 8:38a month and he exclusively worked with
- 8:40real estate agents and he actually had
- 8:41over a 100 clients at once at the peak
- 8:44of his agency now the reason John was
- 8:46able to scale to this level and work
- 8:48with this many clients at once is
- 8:49because he kept complexity low he was
- 8:52able to find prospects reach out to
- 8:54prospects close clients and deliver his
- 8:56service to clients in almost the exact
- 8:59same way way every time now think about
- 9:01it if John had worked with every Niche
- 9:03under the sun he would never have been
- 9:05able to acquire and handle the number of
- 9:07clients he did while keeping his profit
- 9:09margins under control as I said before
- 9:12there are thousands of niches so how do
- 9:14you pick the one that is right for you
- 9:16well there are really a few different
- 9:17indicators that you need to ensure your
- 9:19Niche checks out on first things first
- 9:21revenue and profit if a business isn't
- 9:23making at least $155,000 a month in
- 9:25profit it is unlikely that they will
- 9:28part with $2,000 a month because it
- 9:30feels like a very large investment to
- 9:32them if they're making $50,000 a month
- 9:34paying you $2,000 is a pretty
- 9:36insignificant investment for a business
- 9:38of that size next we have to look at
- 9:40their product ticket you see it's always
- 9:42better to approach businesses that sell
- 9:43expensive products because it requires
- 9:45less deals for them to make a return on
- 9:48their investment so let's take a look at
- 9:50a very tangible example if you're
- 9:51working with a coffee shop okay and you
- 9:53charge them $22,000 a month and they
- 9:55make $2 profit per coffee they sell you
- 9:58need to help them sell 1,000 extra cups
- 10:01of coffee to even just break even on
- 10:03their investment on the other hand if
- 10:05you're working with a roofing business
- 10:07they make $10,000 profit per job so if
- 10:10you get them one new job a month they've
- 10:12instantly made a 5x return on their
- 10:13investment if they're paying you $2,000
- 10:15a month and it is always easier to
- 10:17convince a prospect that you can make
- 10:19them one extra sale per month compared
- 10:21to saying oh yeah I'll bring you in an
- 10:22extra thousand sales a month next is
- 10:24growth and stability you see you want to
- 10:26work with your Niche long term so it's
- 10:27quite wise to avoid dying Industries to
- 10:30ensure the sustainability of your own
- 10:32business I mean think about it like this
- 10:33would you rather work with newspaper
- 10:35printers or info businesses newspapers
- 10:38are dying due to the rise of online news
- 10:40sources whereas the info Market is
- 10:42rapidly growing next let's look at
- 10:44Market size the number of businesses in
- 10:46your Niche is very important because the
- 10:48more businesses there are the more
- 10:50opportunities exist home renovations is
- 10:53a massive Niche that has millions of
- 10:54businesses in it so by targeting a large
- 10:56Market it is very easy to find and pick
- 10:59out at least a few clients whereas Asian
- 11:01themed wedding dress designers are much
- 11:04rare I mean think about it how many
- 11:05businesses do you know of in that space
- 11:07if any you would need to approach and
- 11:09close almost every Prospect with a 100%
- 11:12success rate to scrape $10,000 a month
- 11:15next is competitive Advantage you see
- 11:16it's always good to choose a niche where
- 11:18you have a competitive advantage that
- 11:20sets you apart from the rest now listen
- 11:21you may not realize it right now but
- 11:23there are niches where you have a
- 11:24propensity or you actually have an edge
- 11:26compared to everyone else you know you
- 11:28may have worked in your Niche for period
- 11:29of time which gives you the ability to
- 11:31understand their business and also speak
- 11:33their language now you might come from a
- 11:34family that is very involved in a
- 11:36particular Niche and this often comes
- 11:38with a list of people in your circle who
- 11:41already own businesses that you are
- 11:42trying to help your advantage is having
- 11:44more warm leads than someone who has no
- 11:46connection in that Niche now next is
- 11:48sophistication level so sophistication
- 11:50level basically refers to the amount of
- 11:52knowledge and skill that prospects so
- 11:54potential clients in your Niche have
- 11:56about what it is that you're selling
- 11:57let's use an example imagine imine
- 11:59you're a beginner and your plan is to
- 12:00start an advertising agency which of
- 12:02these two niches would be easier to sell
- 12:04to e-commerce businesses or real estate
- 12:06agents you see pretty much most
- 12:08e-commerce business owners have been
- 12:10running their own ads for months if not
- 12:12years at that point this means that they
- 12:14understand the service which means that
- 12:15their need for your service is lower but
- 12:18they also need someone better than what
- 12:20they are currently now is that something
- 12:22you can promise and fill on as a
- 12:23beginner well let's take the real estate
- 12:25agent on the other hand they sell homes
- 12:27for a living so it's very unlikely that
- 12:29they have ever run ads in their life
- 12:31even as a beginner you already know more
- 12:33than them you're already more entrenched
- 12:34or if you're not right now if you're
- 12:35truly starting from zero I can tell you
- 12:37honestly if you spend 2 weeks 4 weeks 6
- 12:40weeks 8 weeks really head down studying
- 12:43everything there is to know about
- 12:44getting leads for real estate agents
- 12:46you're already going to be at level
- 12:47three and they're at level one so you
- 12:49already know more than they do so really
- 12:50the difference here is between
- 12:52sophisticated and unsophisticated niches
- 12:55as a beginner you're always better off
- 12:56selling your services to unsophisticated
- 12:59Nas because this allows you to be the
- 13:00expert in the room and gives you the
- 13:02opportunity to bring value even if you
- 13:05aren't the best in the world At Your
- 13:06Service level one unsophisticated I want
- 13:08to make sure I leave you with some
- 13:10options so let me list a few examples of
- 13:12some social media marketing niches now I
- 13:15want you to use this key you know this
- 13:16colorcoded key to determine whether it's
- 13:18a suitable Niche for your level so red
- 13:20is Advanced orange is intermediate and
- 13:23green is beginner so some Advanced
- 13:25options SAS AKA software law firms cyber
- 13:28security fintech e-commerce some
- 13:30intermediate options solar accountants
- 13:33chiropractors Med Spa real estate car
- 13:36detailers beginner HVAC Pest Control
- 13:38Roofing painters pool installation
- 13:41landscapers once again please feel free
- 13:43to pause and take a screenshot here so
- 13:45hopefully that gets your mind taking
- 13:46over at some different Niche options now
- 13:49moving on service selection once you
- 13:51have your Niche locked in the next step
- 13:53is service selection if you don't have a
- 13:55service you have nothing to sell you see
- 13:57the biggest problem that new agency face
- 13:59during this phase is analysis paralysis
- 14:02really the reason for this is the sheer
- 14:03number of service options and if you
- 14:05don't have a road map to find the right
- 14:07service for your agency you will get
- 14:09stuck but first let's take a look at the
- 14:11two types of services you can offer you
- 14:13have convenience offers which is
- 14:15basically services that save time or you
- 14:17have return on investment offers which
- 14:19are services that basically make money
- 14:20now just so you understand return on
- 14:22investment services are usually easier
- 14:24to sell because the business sees it as
- 14:26an upfront investment for monetary gain
- 14:29later for example lead generation now
- 14:31convenience services are not a bad
- 14:33option time is money so if you can save
- 14:35a business time and resources by doing a
- 14:38service that they don't have time for
- 14:40they are able to focus on money-making
- 14:42activities an example of this is video
- 14:44editing so let's take a look at a few
- 14:46Services you can provide as an agency
- 14:48convenience you have social media
- 14:50management videography video editing
- 14:51reputation management web design for
- 14:53return on investment Services you've got
- 14:55paid traffic email marketing copywriting
- 14:57SEO lead generation going back a step do
- 15:00you remember how I told you it is easy
- 15:02to get stuck in an analysis Paris this
- 15:04is why these are just a few of the
- 15:06services you can provide as an agency
- 15:08but to avoid getting stuck in a state of
- 15:10analysis paralysis you really need to
- 15:12start with two simple questions what is
- 15:13the biggest problems businesses in my
- 15:15Niche face and what is the most
- 15:17efficient way of solving that problem so
- 15:19let's take a practical example imagine
- 15:21you've chosen Roofing as your Niche and
- 15:22you're trying to understand what their
- 15:24biggest problem is it is unlikely that
- 15:26you will know the answer straight away
- 15:28so you need to do research to understand
- 15:30what your nich's biggest problem is and
- 15:32you want to make sure you do your
- 15:33research by speaking to business owners
- 15:35and doing online research and knowing
- 15:37what problem you're trying to solve is
- 15:39the key to finding the right service now
- 15:41once you do your research and you
- 15:42understand the problem you are already
- 15:44halfway there now that you've done your
- 15:46research you actually discover that
- 15:47their biggest problem is that they
- 15:48aren't at client capacity so what is the
- 15:50solution they need more clients and now
- 15:53you ask yourself the big question what
- 15:55service can you provide that brings them
- 15:57more clients and helps them operate at
- 15:59full capacity the thing is there's more
- 16:01than one answer to this question in this
- 16:03example all of these things can work SEO
- 16:06pay traffic email marketing and this is
- 16:08why you need to have a few
- 16:09considerations before choosing your
- 16:10service first is skill set scalability
- 16:13upfront costs as well as income
- 16:14variation and I'm going to break these
- 16:16down don't worry skill set if you have
- 16:18the skills to deliver the service
- 16:19yourself this should always be a
- 16:21consideration when choosing your service
- 16:23and that's actually why I started my
- 16:25agency as a creative agency not only did
- 16:27I have a love for content I was good at
- 16:29creating it my background is actually in
- 16:31photo and video so if you already have a
- 16:33skill that would serve your future
- 16:34clients you would be crazy not to
- 16:36utilize it and if you don't have any of
- 16:38these skills don't worry I'm going to
- 16:39show you how to actually overcome that
- 16:41later in the training next is
- 16:43scalability you see different Services
- 16:45have different levels of scalability
- 16:47that is just the truth of it and it
- 16:49usually comes down to one key variable
- 16:51which is location this is part of the
- 16:53reason why I switch from a creative
- 16:54agency to an advertising agency when
- 16:56your service requires you to be in a
- 16:58certain location the number of clients
- 17:00that you can handle decreases
- 17:02significantly you see when PID traffic
- 17:04is your service you can manage a huge
- 17:06number of AD accounts because you're
- 17:08doing it from the comfort of your own
- 17:09home or your own office if you're doing
- 17:11videography as your service you can only
- 17:13work with one client at a time because
- 17:15you can't be in two places at once the
- 17:18next consideration is upfront cost you
- 17:20see when it comes to the agency business
- 17:22model it is one of the business models
- 17:23that doesn't require much of any capital
- 17:26investment the model really requires
- 17:27Sweat Equity basically effort
- 17:30unfortunately the service you pick can
- 17:31have an impact on that so let's compare
- 17:33two Services right here videography and
- 17:36copyrighting if you want to compete with
- 17:38other creative agencies specializing in
- 17:39videography you're going to need
- 17:41equipment you're going to need a quality
- 17:43camera with various lenses microphones
- 17:46attachments Etc this equipment will run
- 17:48you thousands of dollars before you even
- 17:50get to close a client copyrighting is a
- 17:53totally different story as long as you
- 17:55have a laptop with an internet
- 17:56connection you can start a copyrighting
- 17:58agency The Upfront cost is next to
- 18:01nothing so if you are a beginner always
- 18:03try to keep your upfront costs as low as
- 18:05humanly possible next thing to discuss
- 18:08is income variation you see different
- 18:09Services tend to have different payment
- 18:11structures this is usually two different
- 18:13types of deals youve got Project based
- 18:15and you have recurring Project based
- 18:17payments usually take the form of one
- 18:19large lumpsum payment for a project for
- 18:22example $8,000 for a website build
- 18:24recurring payments is when you get paid
- 18:26a monthly fee over a pre-agreed term for
- 18:29example $2,000 a month for 6 months to
- 18:32provide paid traffic Services now to
- 18:34make things clear one isn't necessarily
- 18:36better than the other but you do need to
- 18:38ask yourself whether you want the
- 18:39stability the recurring Services gives
- 18:41you or whether you are fine with your
- 18:43income always being different because
- 18:45you're working with these Project based
- 18:46clients so quick actionable recap you
- 18:48want to identify your nich's biggest
- 18:50problem you want to understand the
- 18:51solution you want to identify the
- 18:53services that can solve the problem and
- 18:55provide the solution and you want to
- 18:56scrutinize your service options using
- 18:58the four considerations and voila you
- 19:01can lock in your service and this is
- 19:03where we move to step number three which
- 19:05is agency setup now at this point you
- 19:07have your Niche and your service locked
- 19:08in but it is time to turn your idea into
- 19:11a real business and the first thing
- 19:12you're going to need is an agency name
- 19:14now please please please do not
- 19:16overthink this my agency was called IG
- 19:18media and honestly it wasn't creative at
- 19:20all IG was just my initials and the word
- 19:22media didn't even make sense because
- 19:24literally within one year I turned into
- 19:26an advertising agency so IG adver
- 19:28vertising would have made more sense
- 19:30than IG media but you know alas it just
- 19:33doesn't matter quite frankly I mean the
- 19:34fact that I was still making hundreds of
- 19:36thousands of dollars a year with a name
- 19:37like IG media proves it the name just
- 19:39doesn't really matter that much okay and
- 19:41if you're really stuck give name licks a
- 19:43try it will generate different names for
- 19:45you and you can just pick one that you
- 19:46like next up you're going to need to buy
- 19:48a domain your domain will allow you to
- 19:50create a professional email and host
- 19:52your website now you can buy domains
- 19:53through multiple platforms but I
- 19:55recommend going with name cheap so I
- 19:57just want to say a big thank you to no
- 19:58I'm kidding I'm I'm not going to leave
- 20:01an affiliate link out of it just go go
- 20:02look them up on Google or something now
- 20:04quick word of warning that some domains
- 20:06can be very expensive but in your case
- 20:07it doesn't have to be you see if you
- 20:09search your agency name and it is very
- 20:11expensive either just pick a new name or
- 20:13buy a variation that is cheaper so
- 20:15always try and buy a orio domain avoid
- 20:19weird and outdated ones like edu or
- 20:22evenor who even uses a.org anymore
- 20:25anyways once you have your name and
- 20:26domain it is time to create a logo once
- 20:28again please do not waste a ton of time
- 20:30on this look at how simple my logo was I
- 20:33can tell you right now that a nice logo
- 20:34will not be the difference between your
- 20:36agency failing or succeeding okay so to
- 20:38make your logo you can use a platform
- 20:40like canva no need for the pro version
- 20:42unless there is design that you really
- 20:44want but if that's the case canva Pro is
- 20:46just a few dollars a month now the next
- 20:48one is a pretty easy one I want you to
- 20:49clean up your personal social media you
- 20:51can set up agency pages on platforms
- 20:53like Instagram LinkedIn and X but to be
- 20:55Hest that isn't really too important all
- 20:57you need to do is go to to your personal
- 20:59profiles and just clean them up you know
- 21:01no pictures of you shotgunning beers and
- 21:03looking messy or crazy partying or
- 21:05anything like that it will become
- 21:06apparent later in this video why this is
- 21:09important but ultimately you are a
- 21:11business owner now and the world needs
- 21:13to see that you don't need to do
- 21:14anything crazy and act like someone
- 21:15you're not I mean just look at my
- 21:17Instagram profile my Instagram profile
- 21:18is just random slid shows of my life and
- 21:20that's the thing you don't need to be
- 21:21super corporate or super professional or
- 21:23like just be a normal human being but
- 21:26also there's certain things like listen
- 21:27I have photos from trips and funny
- 21:30photos and funny videos of my friends of
- 21:31course those things don't not everything
- 21:33needs to be posted on Instagram okay so
- 21:35am I saying that you need to be some
- 21:36corporate super professional everything
- 21:38needs to be super professional no people
- 21:40like dealing with other people okay so
- 21:41please don't be some corporate robot but
- 21:43also like don't you don't need to post
- 21:45videos of you partying and Cobo with
- 21:47your friends people want to do business
- 21:48with people who ooze Authority and the
- 21:50way you portray yourself on social media
- 21:52quite frankly is what people will see
- 21:54and is the first impression they have of
- 21:55you so if a business owner saw your
- 21:56social media today you know you have to
- 21:59ask yourself would they want to work
- 22:00with me based on what they see now it is
- 22:02time to set up your Google workspace to
- 22:04get your professional email created
- 22:06Google workspace is really good because
- 22:07it allows you to store pitch decks data
- 22:09sheets documents and your email account
- 22:11all under one Google workspace using
- 22:14apps like Google Slides Google Docs
- 22:16Google Sheets and Gmail a small detail
- 22:18that has a lot of impact is being able
- 22:20to create a professional email account
- 22:22through Google workspace once you bought
- 22:24your domain so instead of being uh John
- 22:27gmail.com now you're John atyou
- 22:30agency.com okay so now that you have
- 22:32your professional email set up you need
- 22:34to warm up your email email warmup is
- 22:36something that a lot of people forget
- 22:38about okay new email accounts have low
- 22:40deliverability which means that most
- 22:42emails will go to spam if volume
- 22:44increases so just so you understand
- 22:46email warm-up is the process of
- 22:47increasing the deliverability of an
- 22:49email account some people try to do this
- 22:51manually but I suggest a software called
- 22:53lmw This is actually going to warm up
- 22:55your email account so that way when you
- 22:56do reach out to prospects and you do
- 22:58reach out to potential clients you know
- 23:00you're not going to end up in spam
- 23:01you're only going to start using your
- 23:02email at high volume later but the warm
- 23:05up process does take about 3 to 4 weeks
- 23:07so it's better to get it done as soon as
- 23:09humanly possible now at this point you
- 23:11have almost everything you need to get
- 23:12started with your agency but one nice to
- 23:14have is an agency website from what I
- 23:16can remember I was making close to
- 23:17$20,000 a month if not even more before
- 23:20I ever even created an agency website
- 23:23people love to place a lot of importance
- 23:25on the step but to me it really isn't
- 23:27that big of a deal now Lily it is easier
- 23:29than ever to create websites now all of
- 23:31the users inside of agency accelerator
- 23:33just use one of my software companies
- 23:35it's called Floy you see Floy has a
- 23:37custom website builder that also has
- 23:39multiple functions that you will need as
- 23:40an agency owner so everything from file
- 23:42management communication note management
- 23:44CRM proposals invoicing task management
- 23:47calendar it has all of those things
- 23:49under one Hub just so you're aware
- 23:50that's one of my software companies it
- 23:52does all that even all the way down to
- 23:53onboarding funnel like just it's
- 23:55literally one powerhouse for running
- 23:56your agency but to be honest you can use
- 23:57anything you want I'm really not trying
- 23:59to turn this into a promotion for Floy
- 24:00you can use whatever you feel most
- 24:02comfortable with now a couple other
- 24:04additional software stripe is the most
- 24:06commonly used payment processor in the
- 24:08online space now unfortunately it's not
- 24:09available in every country so payeer is
- 24:11a really good alternative Zoom is the
- 24:14best meeting hosting software out there
- 24:15in my opinion you don't need to get the
- 24:17pro version from the start upgrade to
- 24:19Pro once you start booking sales calls
- 24:21because the free version actually has a
- 24:23limit of 45 minutes and that's a little
- 24:25embarrassing if you you're on a call
- 24:26with the potential clients and they see
- 24:28the uh 5 minutes left in this meeting so
- 24:30you know you don't need to pay for it
- 24:31straight away but you know once you
- 24:33start booking meetings in with potential
- 24:34clients then yeah makes sense to upgrade
- 24:36to the Pro or Google meet is another
- 24:38option and Google meet is entirely free
- 24:40but just I don't know me personally I've
- 24:42always preferred Zoom that's just a me
- 24:44thing now at this point you're basically
- 24:46ready to start making money you know
- 24:47what types of businesses you're
- 24:48targeting you know what service you're
- 24:49going to offer you have your agency
- 24:51fully set up but what you don't know yet
- 24:53is how you're going to package what
- 24:54you're selling and you don't know what
- 24:55you are going to charge and that is what
- 24:57you need to focus on right now offer
- 24:59creation an offer is the following your
- 25:01Niche plus your service plus your
- 25:03pricing model those three variables and
- 25:05then how you package it because listen
- 25:07two different agency owners can have
- 25:08very different offers even though their
- 25:09Niche service and pricing model is the
- 25:11same the way that they package it will
- 25:13totally change the perception of the
- 25:16offer okay but before you can create
- 25:17your offer you need to understand the
- 25:19goal of your offer the goal of your
- 25:20offer is to bridge the gap for your
- 25:22prospects every Prospect has a current
- 25:24state and a desired State the current
- 25:26state is when they have an un solved
- 25:28problem and the desired state is when
- 25:30their problem has been solved you see
- 25:32the Gap lies between these two states
- 25:34and your offer is there to help them
- 25:35bridge that Gap your offer needs to take
- 25:38your prospect from the current state to
- 25:40the desired state so how to create an
- 25:42offer there are five components to an
- 25:43offer The Promise This lays out the
- 25:45exact results you're going to achieve
- 25:47with your service it usually includes a
- 25:49tangible result in a time frame for
- 25:51example 30 qualified booked appointments
- 25:53in 90 days or four long form YouTube
- 25:56videos in 60 days next you have the
- 25:58method methology the methodology briefly
- 26:00explains the steps that you will take to
- 26:01solve their problem the keyword is brief
- 26:04you don't need to include every
- 26:06intricate step involved in the service
- 26:07delivery process for example we run
- 26:09social media ads to your specific target
- 26:11market leads click on the ads which
- 26:13prompts them to complete a form if they
- 26:15are qualified based on their form
- 26:16submission our team books them directly
- 26:18into your calendar pricing mod you see
- 26:20there are various different pricing mods
- 26:21that you can use when running an agency
- 26:23now let's take a look at a few that I
- 26:25would recommend monthly retainer simple
- 26:27enough this is a set amount per month
- 26:29pay per project so once off Lum suum pay
- 26:31per lead set amount per lead or
- 26:33percentage of roaz which is basically a
- 26:35set percentage roaz means a return on ad
- 26:38spend okay so whatever you've brought
- 26:39them in from the ads minus the cost of
- 26:41the ads you know the the Delta the
- 26:43difference between that is your return
- 26:44on ad spend and then you just take a
- 26:46percentage of that now a setup fee can
- 26:48also be charged on all these malls
- 26:49except for the pay per project and a
- 26:51setup fee is an upfront cost that is
- 26:53charged in some cases now when it comes
- 26:55to setting a price on your offer this
- 26:57differs depending on the value that you
- 26:59bring the more money you can make your
- 27:00clients obviously the more that you can
- 27:02charge so do some research on what other
- 27:04agencies are charging to start with
- 27:06charge a price that you are comfortable
- 27:08with that aligns with others in the
- 27:09market and maybe even undercut them
- 27:11slightly and see how the market reacts
- 27:13and adjust accordingly if every Prospect
- 27:16jumps at the opportunity with no push
- 27:18back will then increase the price to
- 27:19test but if every Prospect thinks the
- 27:21price is too high then decrease the
- 27:23price and test the response next is
- 27:25contract duration if you are running a
- 27:26service that charges recurring every
- 27:28month you need to set how long the
- 27:30contract runs for this doesn't mean that
- 27:32the client leaves at the end of the
- 27:33contract it just means terms will be
- 27:35renegotiated at the end of each contract
- 27:37cycle of course there'll be times where
- 27:39you're going to have to par ways with
- 27:40certain clients that's just the name of
- 27:41the game but you do have to have a set
- 27:43minimum term really to protect yourself
- 27:45as well I suggest contract lens to
- 27:47exceed 90 days at all times okay so 3mon
- 27:50minimum at all times because this allows
- 27:52enough time to optimize your service and
- 27:54get good results now some other things
- 27:56that you can offer free website audits
- 27:58value resources lead reactivation you
- 28:00know these are really some things that
- 28:02you can do to go the extra mile with
- 28:04your clients next thing I want to talk
- 28:05about is guarantees you see I know the
- 28:07industry is obsessed with guarantees but
- 28:09I am generally not a fan of them they
- 28:11often do more bad than good and it
- 28:13really makes your clients doubt your
- 28:14service quality if you are begging for
- 28:16business using guarantees the only
- 28:19guarantee I would use in difficult
- 28:20negotiations is the pro guarantee and
- 28:23explain what this means let's say you're
- 28:25promising 20 appointments for $2,000
- 28:27each appointment appointment in that
- 28:28case is worth 100 bucks so if you only
- 28:31book 18 appointments in my opinion at
- 28:33least you shouldn't refund the full
- 28:35amount like you would in those crazy
- 28:36money back guarantees instead you refund
- 28:39$200 for the two appointments you didn't
- 28:41manage the book in that case you fell
- 28:43short of the goal by 10% so you're going
- 28:45to refund 10% you fell short of the goal
- 28:48by two leads so those two leads you
- 28:49missed out on you refund okay so that's
- 28:51known as a pro guarantee and in my
- 28:53opinion that's fair now you don't always
- 28:55seem to offer a guarantee but you can
- 28:57use it as a fall back during hard
- 28:59negotiations step number five
- 29:01prospecting you see at this stage you
- 29:02are finally ready to start searching for
- 29:04clients and this starts with prospecting
- 29:06prospecting is the process of
- 29:08identifying and listing businesses in
- 29:09your Niche with their contact details
- 29:11before you start reaching out to them
- 29:13you see the contact deals you'll be
- 29:14looking for are based on the Outreach
- 29:16methods you'll be using but always try
- 29:18to get as much information as possible
- 29:20ideally you want to have name location
- 29:22email number as well as social media now
- 29:24there are really a few main prospecting
- 29:27methods manual software lead generators
- 29:30so let's start off with manual
- 29:31prospecting manual prospecting is when
- 29:33you manually search for prospects online
- 29:35and there are various ways of doing this
- 29:37which I'm going to share in a moment but
- 29:38something you must keep in mind when
- 29:40diving into these three Prospect methods
- 29:42is that each of them has pros and cons
- 29:43you see because you are physically
- 29:45searching for each Prospect the quality
- 29:47of the information is going to be high
- 29:48that being said it's also a long and
- 29:51tedious process despite that it is free
- 29:53and it's a great way to get started so
- 29:55let's look at a few of these examples
- 29:57for local businesses you have Google
- 29:59Maps for Blue Collar businesses you have
- 30:01Checker trade for real estate agents you
- 30:03have Zillow for corporate professionals
- 30:05you have LinkedIn now these are just a
- 30:06few examples but there will be similar
- 30:08options in any location that you are
- 30:10targeting next we move on to prospecting
- 30:12softwares now prospecting softwares is
- 30:14one of the most efficient ways to build
- 30:16huge prospecting lists these softwares
- 30:18allow you to pull Prospect lists
- 30:20directly through the software and these
- 30:22list can be based on criterias like
- 30:23Niche business size location and a few
- 30:25others prospecting softwares are fast
- 30:27but unfortunately the quality isn't
- 30:28always the best now these softwares are
- 30:30pretty inexpensive as well despite the
- 30:32drop in quality the trade-off is worth
- 30:33it because of the sheer amount of
- 30:35prospects you can generate for the price
- 30:37and considering how automated it is so
- 30:40here's just a few of the softwares that
- 30:41you can use Apollo lead Swift lead
- 30:43gorilla as well as clay next we move on
- 30:45to lead generators the most advanced
- 30:47strategy you can use for building
- 30:48Prospect list is hiring lead generators
- 30:51these are essentially contractors that
- 30:52build prospecting lists for you as you
- 30:55can imagine this is the most expensive
- 30:56method but it requires no work on your
- 30:58end and it's usually very fast so there
- 31:01are two platforms where you can hire
- 31:02lead generators you have upwork as well
- 31:05as Fiverr now word of warning some of
- 31:07these contractors are better than others
- 31:09so don't buy a huge Prospect list
- 31:11straight away instead buy a smaller
- 31:13cheaper list test it out if it's good
- 31:16buy a bigger more expensive list to
- 31:17reduce your cost per Prospect okay and
- 31:20that brings us on to step number six
- 31:22Outreach once you have a list of
- 31:24prospects together it is time to start
- 31:26Outreach Outreach is the process of
- 31:28working to relist prospects and
- 31:30contacting them with the intention of
- 31:32booking a sales call it is important
- 31:34that you understand this during Outreach
- 31:36you aren't selling your service you are
- 31:38just giving enough information to
- 31:40stimulate enough interest for a prospect
- 31:43to agree to a sales call you are
- 31:45ultimately pitching the meeting and this
- 31:47all starts with Outreach preparation so
- 31:50choose your Outreach method there are
- 31:52really three cold Outreach methods I
- 31:54suggest exploring cold calling cold
- 31:57emailing and P BM now you don't have to
- 31:59choose one you can use a combination of
- 32:02methods the most important aspect of
- 32:04deciding on your Outreach methods is
- 32:06matching Outreach methods with your
- 32:08Niche and let me explain what I mean by
- 32:09this if you are targeting home
- 32:11renovation businesses you have to
- 32:13remember that the nature of their work
- 32:15is that they're on the Move driving from
- 32:16job to job they don't sit in an office
- 32:19on their desk all day okay and that is
- 32:21exactly why cold calling will generally
- 32:23have much higher success rates than cold
- 32:25email in the home renovation Niche but
- 32:27but now if you were to change the niche
- 32:29from home renovation to SAS the opposite
- 32:32might be true because SAS companies are
- 32:34very active on email so whatever Niche
- 32:36you've picked think logically which
- 32:39method are you most likely to get a
- 32:41response with and next we move on to
- 32:42scripting your Outreach messages when
- 32:44doing Outreach there must be some
- 32:46intention behind messages you send they
- 32:48can't just be random okay so I suggest
- 32:50prescript your messages and having a
- 32:53general frame for cold calls there are
- 32:55really three aspects you need in an
- 32:56Outreach message highlight pain points
- 32:59emotional buyin as well as no brainer
- 33:01offer so let's talk about highlighting
- 33:03pain points you want to make them aware
- 33:05of the problem they're facing when it
- 33:07comes to emotional buying you want to
- 33:08point out the result of their pain
- 33:09points being a thing of the past now
- 33:11when it comes to no-brain or offer you
- 33:13want to offer the meeting and throw in a
- 33:15bonus that sweetens the deal for example
- 33:17free resources free Sops free templates
- 33:20that you can just give them and they can
- 33:21install straight into their business
- 33:23next is Outreach volume now this is the
- 33:24point where I'm going to tell you things
- 33:25that you don't necessarily want to hear
- 33:27Outreach is a numbers game you have to
- 33:30send Outreach messages and make cold
- 33:32calls every single day and you must be
- 33:34consistent I'm just giving you the
- 33:35unfiltered truth here okay and here's
- 33:37some Outreach thresholds per month
- 33:39bronze tier 2,000 outreaches a month
- 33:42silver tier 3,000 outreaches a month
- 33:45Gold tier 4,000 outreaches a month if
- 33:48you want to be signing clients regularly
- 33:50these are the sort of Outreach numbers
- 33:51that you must hit especially at the
- 33:54beginning because you don't have
- 33:55credibility yet so why is volume so
- 33:58important the more Outreach you do the
- 34:00more likely you are to get a yes and as
- 34:03you do more Outreach you start to change
- 34:05small parts of your strategy whether
- 34:06it's the method you use or the copy that
- 34:09you write the more you do the more
- 34:11accurate the data will be this gives you
- 34:13a clear picture of what's working and
- 34:15what isn't so I want to talk to you guys
- 34:18about some Advanced client acquisition
- 34:19as you can probably tell at this point
- 34:21prospecting an Outreach is tedious and
- 34:23hard and I get it going to a prospect
- 34:25who has no idea who you even are it just
- 34:27awkward but what if I told you that
- 34:29there is a better way instead of
- 34:30reaching out to prospects what if they
- 34:32reached out to you and that is exactly
- 34:33how I got clients when I was running my
- 34:35own agency iig media listen I'm going to
- 34:37be honest with you I actually used to
- 34:39turn down 90% of the businesses that
- 34:40wanted to work with my agency because I
- 34:42had more clients than I can handle and
- 34:44no I wasn't running ads or sending cold
- 34:46Outreach messages instead I did this
- 34:48using the same asset I used to this day
- 34:50to drive traffic to all of my businesses
- 34:53I was using my personal brand now I know
- 34:55what you're thinking well easy for you
- 34:56to say you have 5 million subscribers on
- 34:58your main YouTube channel but you got to
- 34:59remember I started my agency in 2016 and
- 35:01I ran it for 6 years up until 2022 and
- 35:03it was really actually only after I
- 35:05closed my agency then my social media
- 35:07really started blowing up 3 years ago in
- 35:09the early stages I had something called
- 35:11a micr personal brand a micr personal
- 35:13brand is when you have a relatively
- 35:15small audience of just a few thousand
- 35:17people but every person that follows you
- 35:19is interested in what you are sharing
- 35:21and ultimately what you have to sell and
- 35:23that's actually what I do right now
- 35:24earlier this year I started a company
- 35:26called monetize and inside monetized the
- 35:28team and I help our users to build micr
- 35:30personal Brands to turbocharge their
- 35:33businesses now unfortunately at least at
- 35:34the time I'm recording this monetized
- 35:36say closed enrollments for the next few
- 35:37months but because I want to make sure
- 35:39your agency journey is as easy as
- 35:41possible I'm going to do you a solid if
- 35:43you DM me personal brand on my Instagram
- 35:45I'm going to see if you're serious and
- 35:47whether you're a good fit if so I will
- 35:49consider making you an offer to join and
- 35:51actually reopen a couple spaces for
- 35:54monetized who knows I might even throw
- 35:55in a special little bonus for you but
- 35:57but just go ahead and DM me and we will
- 35:59see to make things clear monetized is
- 36:01not free and it's not cheap but if you
- 36:02want the absolute easiest way to sign
- 36:05clients for your agency and make sure
- 36:06that you never have to go out and Chase
- 36:08clients that they come to you monetized
- 36:10is the most powerful tool on Earth for
- 36:13you to use in order to make that happen
- 36:14so I'll go ahead and leave my Instagram
- 36:15Link in the description just shoot me a
- 36:17DM if it makes sense it makes sense
- 36:19anyways that is where we move on to step
- 36:20number seven sales you see once your
- 36:22Outreach starts hitting or your personal
- 36:24brand is performing your calendar should
- 36:26start filling up with meetings now it is
- 36:28time to start selling so to prepare for
- 36:30your sales calls make sure you do the
- 36:31following upgrade to zoom Pro make sure
- 36:34your background looks professional so
- 36:35either a clean white wall or office
- 36:37background make sure you don't have your
- 36:38bed in the background no untidiness and
- 36:41also make sure you have fast stable
- 36:42Wi-Fi connection once you've done those
- 36:44steps you are ready to start taking
- 36:45sales calls so let's look at the
- 36:47structure of a sales call you have
- 36:49Rapport pre-frame Discovery transition
- 36:51and Pitch now Rapport really just makes
- 36:53up the first 2 or 3 minutes of a sales
- 36:55call this is the part of the call where
- 36:56you start to get to know the person
- 36:58you're speaking to the reason Rapport is
- 37:00important is because it just eases the
- 37:02prospect into a sales call it's also a
- 37:04bit of an icebreaker when you start a
- 37:05sales call without any form of Rapport
- 37:08it's kind of just awkward then you move
- 37:09on to pre-frame you know once you feel
- 37:11like you've done enough Rapport building
- 37:12then you actually ask for permission to
- 37:14proceed a simple line like this works
- 37:16fine well it's been great to get to know
- 37:18you but you've jumped on this call for a
- 37:20reason today is it all good if we hop
- 37:22into business now once they give you the
- 37:24nod you proceed into preframe preframe
- 37:26is when you lay out how the call is
- 37:28going to go and this is your opportunity
- 37:30to really set the tone and position
- 37:31yourself as an restor on the call for
- 37:34example so let me break down how today's
- 37:36call will work I'm going to ask you a
- 37:37few questions about your business and
- 37:39all I ask for is transparency me
- 37:42understanding the full picture is really
- 37:43the only way I'm going to be able to
- 37:44know whether we can help you or not and
- 37:46if I truly believe we can help you I'm
- 37:49going to make you an offer but if we
- 37:50can't I'm going to do my best to connect
- 37:52you with someone who can does that sound
- 37:54fair enough to you if you are able to
- 37:56say this with confidence even if it's
- 37:57your first time okay the prospect is
- 37:59going to know or at least they're going
- 38:00to feel like this is in your first rodeo
- 38:03and they're going to allow you to lead
- 38:04the call if you don't have a good
- 38:07preframe many prospects will take over
- 38:09the call interrupt you and really just
- 38:11pull the call into a different direction
- 38:13than you would want and this can lead to
- 38:15a lost sale then you move into Discovery
- 38:17now Discovery is the most important part
- 38:19of a sales call I want you to think
- 38:20about it as a puzzle your goal is to get
- 38:22as much information as possible while
- 38:24you are making them realize that they
- 38:26have a big problem that they need to fix
- 38:28and the solution is sitting right in
- 38:30front of them now there are really five
- 38:31parts in Discovery and you need to
- 38:33understand each part in order to make
- 38:34them realize that they need your service
- 38:37now part one is current state your goal
- 38:39here is to understand where their
- 38:40business is at and what their current
- 38:42financial position is ask questions like
- 38:44how many clients do you get on average
- 38:46per month how much profit do you make
- 38:48per client how many clients could you
- 38:50even handle right now what are you doing
- 38:52right now to solve this problem you need
- 38:54to understand their exact position right
- 38:56now and what they are doing to improve
- 38:57their situation then you move on to part
- 38:59two which is the future State here is
- 39:01when you start to understand what their
- 39:03goals are in the next few months and
- 39:05it's always best to keep these linked
- 39:06finances ask questions like how much
- 39:09profit do you want to be making in 6
- 39:10months how many extra clients would you
- 39:12need each month What would life look
- 39:14like if you were to achieve these goals
- 39:15when you understand where they are at
- 39:17the moment and where they want to get to
- 39:19now you can move on to the next part
- 39:21part three is the gap once you
- 39:22understand the Gap this is really where
- 39:24you can start putting on the pressure
- 39:25you can start breaking down the numbers
- 39:27and start discussing how many more
- 39:29clients and how much more profit they
- 39:30will need per month to hit their goals
- 39:33and you can start identifying gaps in
- 39:34their current strategy to solve their
- 39:36problems you can even ask them if they
- 39:38never jumped on this call what concrete
- 39:40plan do they have to solve this problem
- 39:42you see many business owners don't have
- 39:44a concrete plan okay and just by asking
- 39:46this alone they really start to
- 39:48understand wow like I don't have a game
- 39:50plan I'm seeing I want all these things
- 39:51I want this future but when you gently
- 39:54highlight the fact that hey without me
- 39:56like what is your game plan and 99% of
- 39:58the time they don't have one and that is
- 40:01where you move on to part four which is
- 40:02opportunity cost during this stage of
- 40:04Discovery you start pushing their pain
- 40:06points asking questions like where would
- 40:08you be today if you had a solution 6
- 40:10months ago where will you be in 6 months
- 40:13if you don't find a solution to this
- 40:15problem you see pressuring on these pain
- 40:17points just makes prospects answer these
- 40:19questions out loud leading to a higher
- 40:21problem awareness and prompting them to
- 40:23search for the solution as quickly as
- 40:25possible and that brings us on to part
- 40:27part five which is doubt the last part
- 40:29of your Discovery call is all about
- 40:30objection prevention you need to
- 40:32identify any doubts a prospect has that
- 40:34they haven't shared with you yet you
- 40:35want to ask questions like why have you
- 40:37never tried a solution like ours before
- 40:39if they have worked with another agency
- 40:41what went wrong and at this point you
- 40:43should have everything you need to move
- 40:45into the transition and then into the
- 40:47pitch so the transition is essentially
- 40:49the setup for the pitch you can start by
- 40:52giving a brief summary of everything you
- 40:54have learned during Discovery now after
- 40:56this brief summary just ask the prospect
- 40:58if there's anything you've missed and
- 40:59ask for any information the prospect
- 41:01feels like you should know now you give
- 41:03the prospect two options where would you
- 41:05like to go from here I can either answer
- 41:07any other questions you may have or I
- 41:09can give you a breakdown of how we can
- 41:11help you what would you prefer now the
- 41:12prospect will ask for the breakdown 99%
- 41:15of the time which is basically your cue
- 41:17to get into the pitch now to manage any
- 41:20possible objections I would slip in one
- 41:21more question called the out of this
- 41:23world frame and here's basically how it
- 41:25goes perfect and out of curiosity
- 41:27if I break everything down and it makes
- 41:29sense how we're able to help you would
- 41:31it be completely out of this world for
- 41:33you to get started today this Frame just
- 41:35weeds out any Financial objections that
- 41:37the client may have because they're
- 41:39logical and they understand that you
- 41:40know before you pitch or before you tell
- 41:42them the price they're like Well yeah if
- 41:43you have the solution to my problem no
- 41:46it's not out of this world that we can
- 41:47move forward today then we move on to
- 41:49the pitch now the pitch is essentially
- 41:50where you break down your methodology in
- 41:52a bit more detail give the detail you
- 41:54need to give but ensure it's easy to
- 41:56understand remember remember that many
- 41:57prospects aren't marketing or content
- 41:59experts so speak their language if you
- 42:02don't speak in your prospect's language
- 42:04you will leave them confused and
- 42:05remember confused buyers never buy now
- 42:07throughout the pitch continue to get
- 42:09verbal agreements by saying lines like
- 42:11does that make sense and of course
- 42:12they're going to affirm and say yes now
- 42:13once you finish your pitch let the
- 42:15prospect progress that sale by asking so
- 42:18where would you like to go from here and
- 42:19that will naturally lead them to ask for
- 42:20the price which prompts you to break
- 42:22down your offer and if it makes sense
- 42:24for both parties voila you close the
- 42:27deal then we move on to step eight which
- 42:29is onboarding the next step starts the
- 42:30second the deal is agreed and that is
- 42:32onboarding onboarding is simply a
- 42:34process of collecting payment getting
- 42:36all the information you need and
- 42:37granting your new client access to
- 42:39everything they'll need throughout the
- 42:40course of the contract if you want to
- 42:42make a good first impression I always
- 42:44suggest sending a new client an
- 42:46onboarding gift it doesn't have to be
- 42:48expensive just something they like
- 42:49onboarding really comes in two forms
- 42:51manual onboarding and onboarding funnels
- 42:54manual onboarding is simply the process
- 42:56of organizing Zoom meetings with clients
- 42:58to get everything you need from them and
- 43:00give them access to everything they need
- 43:01in some cases manual onboarding is also
- 43:04done via email or Whatsapp now I don't
- 43:07recommend manual onboarding it is slow
- 43:09and takes unnecessary time out of your
- 43:11day as well as your client's day simply
- 43:13in today's day and age you're going to
- 43:15look like an amateur if you use this
- 43:16method so stick to onboarding funnels
- 43:19now an onboarding funnel comes in the
- 43:20form of a link that takes a new Clan
- 43:23straight to the start of a funnel each
- 43:25step in the funnel will prompt the clan
- 43:27plan to take some form of action and if
- 43:29you really want to impress make a video
- 43:31for each page in the funnel the best
- 43:33order for your onboarding funnel is as
- 43:35follows contract and payment on this
- 43:36page your contract will be there for the
- 43:38client to download read and eign in the
- 43:41early stages the contract isn't too
- 43:42important it's really just there for
- 43:44professionalism purposes it just States
- 43:46the payment terms the contract length
- 43:48and any relevant information there's
- 43:49also going to be an invoice for the
- 43:50first payment on this page and this
- 43:52should always be done at the end of each
- 43:54sales call once you receive payment ask
- 43:57for your client to continue through the
- 43:58rest of the onboarding in their own time
- 44:00you now end the call and officially have
- 44:02a client below add a button the links to
- 44:05the next page named welcome now the
- 44:07welcome video is a pre-recorded video of
- 44:09you welcoming them as a client so feel
- 44:11free to talk about your company Mission
- 44:13and values if you have some past results
- 44:15build up hype and add them into the
- 44:17video it is important to set
- 44:18expectations and give your client a
- 44:20clear idea of the road ahead below the
- 44:23video add a button called get access and
- 44:25prompt the client to click on that at
- 44:27the end of the welcome video now this
- 44:29step is where they're going to get
- 44:30access to their client space and
- 44:31everything else they need Floy has a
- 44:34dedicated client space to which they
- 44:35will get access to after they complete
- 44:37the form now I personally suggest
- 44:39filming a loom showing your client how
- 44:41to navigate their client space which
- 44:43they will see right after the step now
- 44:45the final step in the onboarding funnel
- 44:47is booking a strategy call with your new
- 44:49client this session is going to be used
- 44:51to discuss anything you still need after
- 44:53the onboarding process as the name
- 44:54suggests the strategy for the next few
- 44:56months will be discussed on this call as
- 44:58well now Floy actually has a book a call
- 45:00feature that connects with your calendar
- 45:01giving the client freedom to book a call
- 45:03when it works for them as well as a time
- 45:05that works for you and that is where we
- 45:07move on to step number nine which is
- 45:08Service delivery and hiring you see now
- 45:10that you finally know how to get clients
- 45:11and get them on boarded now you have to
- 45:13deliver on the promise you made them and
- 45:15this is where the service delivery comes
- 45:16in earlier in this training I showed you
- 45:18just a few of the services you can
- 45:20provide as an agency but you need to
- 45:22understand there are many many more the
- 45:24problem with this is that all of you
- 45:25will choose different services and that
- 45:27means I can't show you how to deliver
- 45:28every single service because this
- 45:30training would be weeks and weeks long
- 45:32what I can show you is what I did
- 45:33personally as many of you know I started
- 45:35by running a creative agency but I
- 45:37needed to transition into an advertising
- 45:39agency to align with my goals at the
- 45:41time I had a one problem though I was a
- 45:43Content expert not an ads expert at that
- 45:45time so what did I do I actually hired
- 45:47someone that could run the ads for me
- 45:49while I handled the things that I was
- 45:50good at now I know what you're thinking
- 45:52well you don't have the money to hire an
- 45:53expert right now and let me explain the
- 45:55beauty of the system this this is why
- 45:57the agency model is so good you get paid
- 46:00upfront and then you pay your team later
- 46:02so the client it's just normal in agency
- 46:04work the client will pay you at the
- 46:05start of the month the client always
- 46:07pays UPF front but everyone knows
- 46:09salaries and team and contractors all
- 46:11that stuff they get paid at the end of
- 46:13the month this means that you never have
- 46:15cash flow issues you always stay
- 46:17profitable now you might be wondering if
- 46:19you're getting paid $2,000 per month per
- 46:21client why would an expert be willing to
- 46:23work for $500 per client it is simply
- 46:26based B on location there are thousands
- 46:29tens of thousands hundreds of thousands
- 46:31of skilled experts living in countries
- 46:33like Brazil South Africa Serbia just to
- 46:35name a few now despite their skills
- 46:38these individuals won't be able to make
- 46:39the money that you're able to pay
- 46:41locally so for them $500 per Clan per
- 46:44month is an incredible salary if you get
- 46:46five Clans they make $2500 a month a
- 46:49salary that in their country means that
- 46:51they are balling out and this is what I
- 46:54call Contractor Arbitrage you are
- 46:57essentially a middleman now I was able
- 46:58to find my first contractor in a
- 47:00Facebook group but there are various
- 47:02different places that you can look
- 47:04Facebook groups Discord Fiverr upwork do
- 47:06your best to find a couple options and
- 47:08run an interview process just like any
- 47:10other business would this is the easiest
- 47:13to do on upwork and Fiverr because you
- 47:14are able to make job posts looking for
- 47:16specific roles which means that you will
- 47:18have multiple options now please also
- 47:20still remember getting a contractor
- 47:21doesn't mean you don't have to know
- 47:23anything about Service delivery make
- 47:25sure that you still understand the basic
- 47:27of the the service that you're offering
- 47:29because this really allows you to be
- 47:30more confident when you sell identify
- 47:33Talent during the hiring process as well
- 47:35as manage your team more effectively and
- 47:37there it is every step that I would take
- 47:39to start and scale my agency to $10,000
- 47:42a month in 2025 and Beyond this business
- 47:45model truly has to be one of the lowest
- 47:47barrier to entry of any model it changed
- 47:50my life entirely and there's no reason
- 47:52it can change yours and a final reminder
- 47:54to DM me personal brand on Instagram
- 47:56I'll leave a link l in the description
- 47:58if you're interested in implementing my
- 48:00micro personal brand strategy by using
- 48:02monetize like I said at the moment
- 48:04enrollments are closed but I'm going to
- 48:05reopen the door to a couple individuals
- 48:07who are serious about getting to $10,000
- 48:09a month in 2025 and Beyond so if that's
- 48:12you sh me a message on Instagram I hope
- 48:14this training has been valuable to you
- 48:16and as always I'm watching from afar and
- 48:18I'm rooting for you
About this transcript
This page contains the full transcript of The Ultimate Guide to Start SMMA From Scratch In 2026 by Iman Gadzhi, generated from the public captions YouTube serves with the video. The transcript has 10,832 words across 1,516 segments, with the original timestamps preserved so you can click any line to jump to that moment in the embedded player.
What you can do with it
Use the transcript to take notes, quote the speaker, build a study guide, generate a summary with ChatGPT or Claude via the YouTube Summary tool, or export it as a timed subtitle file with YouTube to SRT. You can also re-open it in the transcriber to choose a caption track available on the video.
Free YouTube transcript tool
YouTube2Text is a free YouTube transcript generator — no signup, no daily limit. Paste any YouTube link and get the full transcript instantly, with timestamps, click-to-jump, caption language selection, AI prompts for ChatGPT, Claude, and Gemini, and exports to TXT, SRT, VTT, or Markdown.