The Secret to Never Running Out of Things to Say (7 Questions to Ask) — Transcript
Full transcript
- 0:00You know that moment right after someone
- 0:01says, "Yeah, my weekend was good." You
- 0:05nod, they nod, and your brain goes
- 0:08completely blank. Most people think that
- 0:10means they're boring or that they just
- 0:12don't have anything in common with this
- 0:14person. But that's almost never it. You
- 0:17run out of things to say because of what
- 0:19you're doing with the other person's
- 0:20answers. Say you're talking to someone
- 0:22new, and without saying it, you're both
- 0:25doing the same thing. You're looking for
- 0:27something you have in common. Then they
- 0:29say, "I've been getting really into
- 0:31fishing lately." And you're thinking,
- 0:33"Ugh, I hate fishing." So you skip right
- 0:36past it and bring up something you like.
- 0:38"Oh, nice. I've been doing a lot of rock
- 0:40climbing." Now they're thinking, "Why
- 0:42would anybody climb a wall for fun?" And
- 0:45now you're both thinking the exact same
- 0:47thing. We've got nothing in common.
- 0:49That's how most small talk dies. You
- 0:52were both looking for the exact same
- 0:53thing. He likes fishing. You don't.
- 0:56Conversation over. But there was
- 0:59something hiding in that fishing answer.
- 1:01Something you actually had in common.
- 1:03You just didn't hear it. So, I'm going
- 1:05to give you seven questions. The first
- 1:07six get people talking about stuff they
- 1:09actually care about, not the weather.
- 1:11The seventh one is different. Almost
- 1:13nobody asks it. It's the one that really
- 1:14fixes this whole running out of things
- 1:16to say problem. And it can get the
- 1:18person you're sure you've got nothing in
- 1:20common with to say the exact opposite.
- 1:22Let's say there's a guy at work named
- 1:23Dave. He sat a few desks away from you
- 1:26for 3 years. and you know basically
- 1:28nothing about him. Every conversation
- 1:30you've ever had is traffic or the
- 1:32weather. So one day you say, "Hey, it's
- 1:35been 3 years and we've never grabbed
- 1:37lunch. Let's go. I'm buying." Now you're
- 1:39sitting across from him. You've got a
- 1:41sandwich. He's got pasta. And this is
- 1:44usually where the panic kicks in. But
- 1:46before you ask him anything, you go
- 1:48first. You share something small about
- 1:51yourself. Like honestly, I'm glad we
- 1:53finally did this. Part of why I took
- 1:55this job is I actually like what we do
- 1:57here. Helping people fix stuff that's
- 1:59been bugging them for years. It makes
- 2:01the day feel like it counts.
- 2:03It's small, but it lowers Dave's guard
- 2:06because you went first and nobody likes
- 2:08going first. And it shows him how deep
- 2:10this conversation is allowed to go. You
- 2:12keep it shallow, he keeps it shallow.
- 2:15You go a little deeper and he'll usually
- 2:17come with you. It's like playing catch.
- 2:19Nothing happens until somebody throws
- 2:21first and Dave catches it. He says,
- 2:24"Yeah, same. Honestly, I had a really
- 2:26hard time talking to people when I was a
- 2:28kid, so helping people here kind of
- 2:30means something to me." Okay, door is
- 2:32open. Now you need somewhere to take it.
- 2:35And this is right where most people run
- 2:37out of questions. Most of us have like
- 2:39two questions. What do you do? And how
- 2:41was your weekend? After that, we're out.
- 2:43So, here are six I keep in my back
- 2:45pocket. They get people talking about
- 2:46who they actually are. One, their past.
- 2:50What did you want to be when you were a
- 2:51kid? People light up at this one because
- 2:54nobody ever asks. Two, their habits.
- 2:57What's a habit you just can't shake.
- 2:59Good or bad, habits tell you how someone
- 3:01really lives. Three, what they love and
- 3:03hate. What's your most unpopular
- 3:06opinion? You'll learn more from that
- 3:08than from an hour of job talk. Four, pet
- 3:11peeves. What's something tiny that bugs
- 3:13you way more than it should? Everybody
- 3:15has one and they secretly love talking
- 3:18about it. Five, the stuff they want to
- 3:20try. What's something you've always
- 3:22wanted to do but haven't yet? And six,
- 3:25the big dream. If money didn't matter,
- 3:28what would you be doing? Screenshot
- 3:30these if you want and hit subscribe
- 3:32while your thumb's already there. But
- 3:34don't fire them off one after another,
- 3:36like a job interview. You don't need six
- 3:39questions. You need one good one that
- 3:41fits what they just said. Like Dave, he
- 3:44just brought up being a kid. So, you go
- 3:47with the first one. Wait, what was that
- 3:49like growing up like that? And Dave
- 3:51says, "Honestly, it kind of felt like I
- 3:54didn't exist. Nobody noticed me. And
- 3:57when I did talk, nobody really got me. I
- 3:59hated elementary school." And this is
- 4:02right where most conversations quietly
- 4:04fall apart. Because here's what's going
- 4:06on in your head. I didn't have trouble
- 4:09talking as a kid. I was fine. So, I've
- 4:11got nothing for this. It's the fishing
- 4:13thing all over again. So, let's go back
- 4:16to that fishing answer because here's
- 4:17what you missed. Fishing was never
- 4:20really about the fish. Maybe he loves
- 4:22how quiet it gets out on the water.
- 4:24Maybe it's the one time all week nobody
- 4:26could reach him. You don't fish, but
- 4:28have you ever just wanted to get away
- 4:30from everybody and sit somewhere quiet
- 4:32for a whole day? Yeah, that's what you
- 4:35had in common the whole time. That thing
- 4:37under the answer is what I call the
- 4:40echo. And it's the whole reason you run
- 4:42out of things to say. You've been
- 4:44listening to what people do. The echo is
- 4:47why they do it and how it makes them
- 4:49feel. Think about the last person you
- 4:51rode off is too different. Maybe it's
- 4:53your sister's boyfriend who won't stop
- 4:55talking about his truck. You heard truck
- 4:58and your brain checked out, but you
- 5:00never found out what that truck actually
- 5:02means to him. So go back to Dave and
- 5:05listen for the echo. You never struggled
- 5:07to talk as a kid. That part's his, but
- 5:10he felt invisible, like nobody got him.
- 5:13Have you ever felt invisible? Ever sat
- 5:15in a room where nobody really got you?
- 5:17Of course you have. Everybody has. Okay,
- 5:20so you found it. He felt invisible.
- 5:22You've felt invisible. Now what? Most
- 5:26people just say, "Oh man, me too." Dave
- 5:29says, "Yeah, and you're right back in
- 5:31that silence." Because finding the
- 5:33feeling is only half of it. Now you have
- 5:36to ask about it. And that's what the
- 5:37seventh question is for. Everybody asks
- 5:40what happened. Where did you grow up?
- 5:42What school did you go to? Almost nobody
- 5:45asks what any of it did to you. And
- 5:47that's the stuff people carry around for
- 5:49years and never get to say. So the
- 5:51seventh question is just five words. How
- 5:54did that change you? You ask Dave. That
- 5:56sounds rough, man. How did that change
- 5:58you? And Dave kind of stops for a sec.
- 6:01Then he goes, you know, we moved around
- 6:03a lot when I was a kid. I switched
- 6:05schools five times. Back then it felt
- 6:08like the worst thing ever. But every new
- 6:11school, nobody knew me yet. So I got to
- 6:13start over. Be somebody new. Honestly,
- 6:17the guy sitting here right now, I kind
- 6:19of had to rebuild him like five times. 3
- 6:22years of weather talk. And now Dave is
- 6:25telling you how he became who he is. And
- 6:27you know that feeling. Starting over
- 6:29somewhere, nobody has you figured out
- 6:31yet. So don't just think it. Say it out
- 6:34loud because Dave can't see what you two
- 6:36have in common. What? Unless you tell
- 6:38him. Like, man, that's wild. I never
- 6:40[music] switched schools, but I've
- 6:42changed jobs three times in the last 5
- 6:44years. And what you just said, that's
- 6:46exactly it. At every old job, people
- 6:48already had me figured out. They decided
- 6:50who I was, so every new place was a
- 6:52clean slate. Nobody expected anything.
- 6:55And honestly, that's how I turned into
- 6:57the guy sitting across from you. Totally
- 6:59different story, but kind of the same
- 7:01thing, right? And Dave puts his fork
- 7:03down, looks at you, and says, "Huh, I
- 7:06never thought about it like that." We
- 7:08actually have a lot in
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