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The Reality of Laundromat Ownership with Aceadia Huang — Transcript

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0:00It's been failing since I got it. I've
0:02been a failing business owner. And like
0:03that's fine. Every business that I ever
0:05[music] did, I always lost money in the
0:07beginning. And it's like everything I
0:08ever did in my life, I sucked at. Real
0:10estate. It was like 3 months of not
0:12closing a deal. And then finally it
0:14worked out. Everyone that's watching
0:16this, like everyone in [music] your life
0:17has one misunderstanding about you.
0:19There's so many things people think they
0:20know about you, but they don't. I want
0:22people to try. [music] Like it's like it
0:24this is hell. I hate it. I want to get
0:26out, but we have to try because whether
0:29I'm doing this or whether I'm [music]
0:30not trying this, things are hell. I feel
0:32like even if I don't have a business to
0:33work on, like if there's nothing going
0:34on in my life, then I always invent
0:36problems. And it's like I'd rather have
0:37real world problems and [music] maybe a
0:392% chance of getting better than to just
0:43not try and just feel like, oh, what if?
0:47Can I ask you when you were going to
0:49quit? What what made you decide to keep
0:51going? And then how are you different
0:53from the person that started in the
0:55beginning?
0:58>> Yeah, good question. So, um,
1:03hey, what's up? It's Jordan with the
1:05LaMat Resource Podcast. I actually don't
1:08know what show this is, but I'm pumped
1:10you're here today because today we have
1:12a CDF Wong on the show and this is an
1:14incredible episode. You're going to
1:16learn about somebody who just started
1:18doing this thing and is taking something
1:20that was a broken business and is in
1:24process right now of turning her
1:26business around. I found her actually we
1:28connected on social media. I saw her
1:31accounts over there and uh I am psyched
1:34for you to meet her. She is great and
1:36you're going to get a lot out of what
1:38she's learning about jumping in the deep
1:40end right from the beginning. I know
1:41that's a lot of your guys' fear is
1:43getting into this business. uh and
1:46hitting problems right away. And she
1:48that's what she's doing. So, uh you're
1:51going to learn a lot out of this one.
1:53Big takeaway here. Um so, make sure you
1:56uh check it out, man, cuz you're going
1:58to love her.
1:59>> Cia, welcome to the show. Thank you so
2:02much for coming on. How you doing?
2:03>> I'm good.
2:05>> I am excited. I gotta I gotta just te
2:07tell you this because the reason we
2:10found you is we found your uh I think
2:13your YouTube channel maybe or maybe
2:15Instagram, I forget, but one of them
2:18>> and actually my admin saw it and was
2:19like, "You got to see this girl." And I
2:21was like, "Oh, that's cool." She's like,
2:22"I'm going to reach out to see if she'll
2:23come on the podcast." I like, "Oh,
2:24that'd be awesome." And she did and you
2:26were like on top of it and uh here you
2:29are right now. I'm super excited.
2:32>> Super excited.
2:33>> Happy new year.
2:34>> Yeah. real quick, just because we're
2:36right on the front here. Uh, and
2:39can you just tell people what your what
2:41your channels are called or how to find
2:43them?
2:44>> Yeah.
2:45>> Um, my YouTube is just Clean and Comfy
2:47Laundry and then we're on Tik Tok and
2:48Instagram, Clean and Comfy Laundry or
2:50the Clean and Comfy Laundry.
2:52>> Yeah. And I'll we'll have links to all
2:54those in the show notes or if you're on
2:55YouTube, it'll be in the description
2:56down below. go make sure you go over
2:58there and subh subscribe and and support
3:02uh CD over there, which I think uh
3:05you're just going to want to after you
3:06kind of get to know her a little bit
3:07because uh really really cool. Uh okay,
3:11but we got to get to who are you and
3:15how did you get into our weird little
3:18business that we're in here? [gasps]
3:20>> Um so I started off working at real
3:24estate. I've been doing it for a few
3:25years. that's been successful and things
3:26have been going really well. I had I
3:29always had a desire to make things
3:30better and better and better and I was
3:33horrible at office politics and I think
3:35a lot of people get into business
3:36because of that. So I just thought if I
3:38own my own business things will get
3:40better. I didn't really have everything
3:43that I needed up front. So I just got
3:45really resourceful. I sold all my
3:46Bitcoin. Like I did everything that I
3:48could to just get my first laundromat.
3:50Um I was sold that it was a super easy
3:52business. You just collect coins.
3:54passive and it was supposed to be like a
3:5690% success rate. But I think that it
4:00was an absolutely hot mess when I first
4:02started it because when I did real
4:05estate, it was from the moment I wake up
4:07to when I sleep, it's always working.
4:08So, I needed the laundromat to be
4:10passive. It ended up needing so much
4:12more time commitment that I had the
4:14capacity for. Um, and then on top of
4:16that, people said it was like a safe
4:19business. Your money's parked here.
4:20You're good. But I was losing money like
4:24crazy. Um, we have rent. Right now we're
4:27sitting at 7K a month because our store
4:29is in um, Brooklyn, so it's a good area.
4:31But then we also have team members cuz
4:33if it's slightly even passive, there's
4:36always has to be people. We're open 7
4:38days a week, 12 hours a day, so we're
4:40sitting at 7,500 a month for just
4:42payroll. And then utilities are usually
4:44around I highball it, but I would say
4:46like 3k. Um, so I think everyone talks
4:50about good investment and there's so
4:52many good investments out there, but I
4:53feel like people maybe could have shared
4:55that every asset could become a
4:57liability pretty quickly.
4:59>> Yeah.
5:00Well, listen, I mean,
5:03unfortunately, I I've got solidarity
5:06with you here. Uh, you know, for those
5:08who know my story is pretty similar
5:10where I bought a laundromat, lost a ton
5:13of money and took a long time for me to
5:15figure it out. And I had a little bit of
5:18like a complex going on because I was
5:20like, dude, I mean, kind of like what
5:22you were saying, like there's supposed
5:23to be a 95% success rate here. How am I
5:27the [snorts] doofus who can't figure it
5:29out this easy business, right? And you
5:31know, for one, I think just for your
5:33peace of mind and my peace of mind and
5:35anybody out there listening, I think
5:36that stat's misleading. Uh I mean, I
5:38know for a fact that that stat is
5:40misleading. Um but I mean, there is a
5:42high success rate in this industry. It
5:44is a good industry, but uh it's like
5:46you're saying, it's not all sunshine and
5:49rainbows and and super easy uh either
5:51and super passive always either. Um,
5:55okay. So, let me let me rewind us a
5:58little bit and just ask you a couple
6:00questions about,
6:02you know, number one, where did the idea
6:05of buying a laundromat come from for
6:07you?
6:09>> I just wanted to make more money. Like,
6:11two years ago, I was so ready to keep
6:13growing. I think anybody watching this
6:14channel, we just want to make more money
6:15and do better. And I felt like I was
6:18capped in sales cuz it was active
6:20income. So, I needed to keep getting
6:21assets. I thought this was going to be a
6:23better return on investment because
6:25we're supposed to get maybe 60% 67% ROI.
6:28So, I was so ready to just dump all my
6:30money in and go. Um, I like the
6:33laundromat business a lot because I feel
6:35like it's a necessity and it's a lot of
6:37repeat customers. So, it's nice to be
6:39able to build relationships and know
6:40people for years, but I didn't know it
6:42would be um a little bit more difficult
6:44than I thought.
6:46>> Yeah. Yeah. Yeah. And especially when um
6:52yeah, especially when you're kind of
6:54first getting into the business and uh
6:57not really sure what you're walking into
7:00because you've been sold something, it
7:02can feel like a like a punch in the gut.
7:04Uh when you get in and you're like,
7:06"Wait a second, this is not as passive
7:08as I thought. It's not the ROI is not
7:10what I thought it was going to be." Um
7:14yeah, that can definitely feel like a
7:15punch in the gut. Um, did you look at
7:18other business types or did you focus in
7:21on laundromats from from the get-go?
7:24>> At first I just went to bybisell.com. I
7:27saw a cafe and then I thought I didn't
7:29have enough to sustain a manager for a
7:32cafe. So, I quit that and then I found a
7:34deli. The deli owner just completely
7:36ignored me. And then I found a
7:37laundromat. The laundromat owner and
7:39broker both ignored me and then I found
7:40another laundromat and then finally I
7:42got accepted. Oh,
7:44>> nice. Nice. Well, maybe nice. Well, too
7:48soon to tell at the moment. Too soon to
7:49tell. Uh, yeah. Okay. So, you found you
7:52just found it online on just like Bisby
7:54sell or whatever.
7:55>> That's where it came from. Okay. But you
7:57were looking at a bunch of other
7:58businesses as well.
8:00>> Yeah. Okay.
8:02>> And then, so you bought this in 2024.
8:07When you bought the business, was it um
8:11like was it when you know based on what
8:14the seller was telling you, the broker,
8:15whoever was telling you when you took
8:17over, was it performing the way that you
8:20anticipated?
8:24>> I don't know.
8:26I don't actually count the money or the
8:31numbers. Um I think that it was
8:33definitely very busy. They had a lot
8:35more customers honestly when they
8:36started, but I failed completely over
8:39time.
8:41>> Well, okay.
8:43Can we talk about that a little bit?
8:45What do you mean by you failed uh over
8:47time? Like what why what makes you feel
8:48like you failed and like what do you
8:50think you did that was failing?
8:54>> I just it was always missing the little
8:57details. I didn't take care of something
8:59fast enough or something wasn't covered.
9:01I was focused on all the wrong things.
9:03Like I
9:05there were conflicts that were going on
9:07in shop that I focus on more than being
9:10proactive, thinking about like how can
9:13we make sure that consistently people
9:14are here like everything is going smooth
9:16for them. And I let fear take over
9:19instead of just remembering to focus on
9:21the people and make sure that everything
9:22is covered and there's problems that I
9:24still didn't solve.
9:27>> Yeah.
9:29>> Yeah. I mean, do you still have I'm
9:31assuming like, you know, when when you
9:35have problems that you've kind of
9:37neglect a little bit, they kind of can
9:38pile up on you. I mean, you still
9:40working on some of those things now. You
9:42feel like you have like, okay, you've
9:44identified some of these areas that you
9:46feel like, hey, these need improvement.
9:48This is what I need to do to improve, or
9:50you still trying to figure out even, you
9:52know, what to do there?
9:55>> Yes, we have certain things that I've
9:57focused on making better. Um we whenever
10:01there's an issue I'm more urgent about
10:02getting it pressed and a lot of times a
10:05lot of thing that pops up um in the
10:07laundromat I feel like things break down
10:09really quickly and sometimes I would
10:10take too long if it's something like AC.
10:13Um last year I waited too long. This
10:15year I was chasing people calling like I
10:17called at least 25 people to ask to help
10:19fix AC. Um but it's weird cuz like I
10:22didn't know going into this business I
10:23would have to chase people to pay them
10:25to help fix things which I'm happy for
10:28them. They're making good money.
10:31>> Yeah, that's real though. I mean that
10:34that's the same with like service
10:35technicians and like I'm like gosh man,
10:38don't you want to
10:39>> like make pay you really good money to
10:41come fix my machines? Like do you not
10:43want that or like just call me back just
10:45let me know. like yeah that's a
10:48definitely unexpected
10:51uh
10:52I guess side effect of being in this
10:54industry is that it's you're dealing
10:56with a lot of people that's like that's
10:58kind of similar I think with the
10:59construction industry where there's a
11:01lot of people that you know don't do
11:03things on time they don't communicate
11:04well you know they don't pick up the
11:06phone
11:07>> uh which I guess is a lesson for us pick
11:09up the phone huh
11:10>> but I don't even mind like if they don't
11:12pick up I feel like nobody owes me
11:14anything I'm just thankful for the one
11:15person that does answer.
11:17>> Yeah, I like that mindset. I like that
11:19mindset. So, you've owned this thing for
11:21for a couple years now.
11:24>> Um I I think it was like right before we
11:26start hit record actually, but you're
11:27saying, "Hey, as of the last few months,
11:29I'm I'm really trying to step up my game
11:31here and, you know, put more effort in
11:34and
11:35>> uh make something out of this business."
11:38Did Did What was the turning point for
11:40you of okay, I need to like put in more
11:43effort here. Um, I'm gonna really make a
11:45honest effort at this business.
11:49>> I was gonna sell it. Like it was I had a
11:53deal come through. They were going to
11:54pay me a lot of money and I was
11:58>> I was trying urgently to get it done
11:59before my birthday cuz I felt like
12:00there's no other better way to celebrate
12:02my life than to have a ton of
12:03money. So, I was chasing them
12:05>> every single day and the lawyers. I was
12:07like, "Hey, can we get the contract?
12:08Like, what's going on? Can we move
12:09forward?" And people were like, "Oh, we
12:11just have to wait. We just have to
12:12wait." Like, it was weeks of this. I was
12:14literally like literally I felt like I
12:15was begging to get this contract to get
12:17it done and then I got ignored and
12:19ignored. Finally, they signed. It's my
12:20birthday. And then 1 hour after they
12:23signed, I'm just vomiting out of
12:25nowhere. And it's like I've never
12:28vomited in years. And then I told them,
12:30"Hey, I think something's wrong. I feel
12:31like my body's trying to tell me
12:32something. I think I'm going to pull
12:33out." And then they're like, "Okay." But
12:36they kept coming back saying like, "Hey,
12:37we still want this shop." I'm like,
12:38"Okay." And then I said, "Hey, actually,
12:40I'll give it to you guys. Like nothing's
12:41working. It's cool. And then all of a
12:44sudden, my stomach went through like
12:45extreme pain. I never had it before. And
12:48finally, like I couldn't even go to
12:49work. I had to just go home and I was
12:51like, "Hey, I'm not going to sell. It'll
12:52be fine." And when I said, "I'm not
12:54going to sell." Then my body just felt
12:56fine again. So I don't know if it's like
12:59I don't know, maybe I'm crazy, but I
13:01just felt like if I really signed, I
13:04didn't know what was going to happen and
13:05I was scared to sell. So I said, "At
13:08this point, you don't have much more to
13:10lose. I feel like I should just put
13:11myself out there because it can't get
13:13worse than this.
13:15>> Yeah.
13:17>> Yeah. Wow. That's crazy.
13:19>> That's crazy.
13:21>> But I I mean that's, you know, kudos to
13:24you for listening to your body and
13:26listen to, you know, you know what you
13:28think the right path is to go because
13:30that's not easy either. Uh, but that's
13:33that's pretty wild that your your body
13:35is literally saying, "Hey, this might
13:38not be the might not be the right move
13:40for you. Uh, maybe there's something
13:42more to learn, more to gain here for
13:45you."
13:46>> Which is crazy. So, so that's kind of
13:48what prompted you to be like, "Okay,
13:50well, if I'm going to keep it, then I'm
13:51gonna make a real honest effort here."
13:54Is that Yeah. Yeah. And then what about
13:57the content stuff? Did you decide to do
14:00that kind of at the same time or you're
14:01like, "Well, if I'm gonna make an honest
14:02effort, I'm just gonna document it." Is
14:04that
14:05>> Yes. I said if I'm gonna make um an
14:08honest effort, I'm just going to
14:09document it. It's been like it's been
14:12failing since I got it. I've been a
14:14failing business owner and like that's
14:16fine. But every business that I ever
14:18did, I always lost money in the
14:19beginning. And it's like everything I
14:20ever did in my life, I sucked at. Real
14:22estate, it was like three months of not
14:24closing a deal and then finally it
14:26worked out. So, I was okay with failing.
14:27And I was okay with looking bad because
14:28I feel like everything that we start
14:31kind of ends up like that. Even though
14:32it's been prolonged, everyone I met, I
14:36mean, everyone I'm close to, I think all
14:38of them have told me that maybe it's
14:40better that I cave in and just sell it.
14:41And like I respect that cuz they're
14:43looking out for me and they want to help
14:44me. But
14:46>> everyone that's watching this, like
14:47everyone in your life has one
14:49misunderstanding about you. There's so
14:50many things people think they know about
14:51you, but they don't. So, I couldn't
14:53listen because I respect where they're
14:56coming and they want to help, but I have
14:57to be stubborn because there is every
14:59reason to quit. We're losing like
15:01thousands of dollars every single month
15:03and we have been for like God knows how
15:05long, but I keep going because if I keep
15:09changing and if I keep trying something
15:11different, something good can come out
15:12of it. The workload I'm going to have to
15:13put in is insane. I don't want to do it.
15:15I do want to quit sometimes, but it's
15:17like who I was one year ago. I was
15:20worried about problems that don't
15:21matter. And now I'm focused on like
15:24doing changes, actually making
15:25marketing, and it's like nothing's
15:26working, but I'm not caving in. So, I
15:28just want to keep focusing and keep
15:29trying to progress to the next thing and
15:31just keep pushing forward because until
15:33it happens, then I'm just going to be
15:34stuck here. And that's fine, I think.
15:38>> Yeah. Dang, man. I'm like,
15:41I love all of that because that's
15:44exactly what I was feeling, right? And
15:46like people were telling me the same
15:48thing, like you got to just get out of
15:50it. And there were definitely
15:52>> many moments where I was like, yeah, I
15:54definitely need to get out of it.
15:56[laughter]
15:57Man, if I was smart, I would stop right
15:59now. And I don't know about for you, but
16:01for me, part of there's like a couple
16:03things going on internally for me, it
16:05was like part of me was like, well, I'm
16:08not going to quit being in the 5% that
16:11failed in this business. So I, you know,
16:14just the stubborn, prideful part of me,
16:16I guess, was like, no. Uh, and then the
16:19other part of me was like,
16:22I want to make this happen. Like, I want
16:24to, you know, build something for myself
16:28and I want to do something good for the
16:30community I'm serving. And um and so
16:33there's kind of both of those things
16:34going on for me that kept me driving
16:37uh even when I was losing thousands of
16:40dollars a month uh too. And definitely
16:43not easy. Definitely would prefer to not
16:47go through that again if I don't have
16:49to. But also definitely
16:52has completely shaped my life. Just that
16:56experience of going through all that and
16:58persevering through it and figuring it
17:00out. It has completely changed my life.
17:03Uh, and now, you know, I I have so much
17:07I mean, it sounds like you already have
17:08this, which I I was I didn't have at
17:10least in the middle of when I was going
17:12through it. But I I have so much
17:13confidence now that I can make a mistake
17:18>> and
17:20and it's not going to ruin me, right?
17:22Like I think I had this fear like, man,
17:24I'm going to make a mistake. I'm going
17:26to be a failure and you know and it's
17:29just going to ruin my life. And now I'm
17:32like, whoa,
17:34I might fail at something, but I'm not a
17:37failure. Uh, and you know, I have
17:41confidence that no matter what hole I
17:43dig myself into now, I can dig myself
17:45out because I dug myself out of that
17:46one. Right? So, I don't know. I'm just
17:49sharing like stream of consciousness
17:50like some of the the internal stuff
17:52going on within me when I was going
17:54through the exact same type of scenario
17:56that sounds like you're going through
17:57right now.
17:58>> Yeah.
17:59>> I don't know any of that resonate or how
18:02are you thinking about it?
18:04>> I want people to try like it's like it
18:07this is hell. I hate it. I want to get
18:09out but like it's just we have to try
18:11cuz whether I'm doing this or whether
18:13I'm not trying this things are hell. I
18:15feel like even if I don't have a
18:17business to work on, like if there's
18:18nothing going on in my life, then I
18:19always invent problems. And it's like
18:21I'd rather have real world problems and
18:22maybe a 2% ch chance of getting better
18:26than to just not try and just feel like,
18:28oh, what if? Like, yeah, I did what if
18:30and it it's going very very very bad,
18:33but at least I saw the outcome and at
18:35least I put the effort in. And I don't
18:36want like I feel like it's easy to just
18:40stay back and do what's comfortable and
18:42safe, but I feel like it's it's also
18:44nice to try and give in full effort even
18:47maybe it doesn't go well.
18:49>> Yeah.
18:51Uh question for you.
18:53>> Oh, well, number one, I just want to say
18:55this because I think I wanted somebody
18:57to say this to me, but your story is not
18:59done yet. So, you know, this I think is
19:04probably still gonna it's going to turn
19:05around. And I I'm confident about that
19:07and you're going to be fine. Uh and the
19:09and the business I think will probably
19:10be fine too. But question for you like
19:13looking back now and if you could go
19:16back right now to you two years ago,
19:20what would you do different? What would
19:22you what would you tell yourself to do
19:23differently than you did last time
19:25around? Maybe besides not buying that
19:27laundromat or maybe it's not buying that
19:29specific one, but what would you do
19:31differently?
19:33I feel like I would have
19:36I would have pushed myself to focus on
19:38different things. It's it's hard because
19:41I don't just it's not just the
19:43laundromat for me. I do real estate
19:45full-time. So, it's like 7 days a week.
19:48I have a second job on the side and then
19:51I'm exhausted. I'm tired. Sometimes I'm
19:52up till like 2:00 a.m. 3:00 a.m. trying
19:54to focus on finishing up work for the
19:56laundromat, too. I would have told
19:58myself to focus just on
20:01I think making sure that everyone has a
20:02good experience and then after I would
20:04have focused on trying to scale possibly
20:07get more clients for pickup and
20:08delivery. Every other problem I feel
20:10like that could have been resolved but
20:11instead of
20:13instead of just trying to be in the
20:15business I would have tried to grow and
20:17focus on the work on the business
20:19instead of in the business.
20:21>> Yeah.
20:24>> Yeah.
20:25Yeah. when I feel like uh I mean it
20:28sounds like you were kind of set up like
20:30in a way that a lot of us were. I mean I
20:32feel like I was too in the sense of you
20:34know being sold as a passive business
20:38and
20:40uh and then coming into it with that
20:42mindset. I see people going wrong all
20:44the time because they just are sold that
20:47it's a passive business and so they come
20:50in and are very passive with it and
20:53things degrade quickly [laughter]
20:55uh if you don't like pay attention to
20:58those details you were talking about. Is
21:00that is that
21:02>> kind of how you came into with that that
21:03mindset or how were you thinking about
21:05it when you got in?
21:08>> I was very passive. very very passive
21:11because I was like, "Oh, I'll just make
21:12enough money in real estate and then
21:13I'll use that to cover the laundromat um
21:16expenses."
21:18>> Yeah.
21:20Yeah. That's a dangerous one too, right?
21:22It's like I I would like ask myself like
21:26why am I working to pay for a business
21:29that's not like the business is supposed
21:31to be making money for me. Why am I
21:32working to pay for that uh out of my own
21:35paycheck? Uh
21:38but part of it's a process, you know.
21:39That's a process.
21:41>> Definitely.
21:42Um, okay. So,
21:45um, you're,
21:47you know, as the business was struggling
21:50over the last couple years, what, how
21:52are you
21:54like, were you just not paying too much
21:56attention or you, like you said, you
21:58were just okay with it? You're like,
21:59I'll just pay for it through my real
22:01estate sales or whatever.
22:05I've
22:07I have been
22:10I've been working really hard for the
22:13past year to just lose money and all the
22:18money
22:20like
22:24the expenses for the laundromat in total
22:26I think it's around like 15 17k because
22:30it's $7,000 a month for the rent and
22:32then we have $7,500
22:34for payroll.
22:35$3,000 for utilities and then if
22:38something breaks maybe an extra 1k if
22:40it's AC 2K. So monthto month like
22:43everything changes. Um it's been
22:46terrifying thinking that like every
22:49month I have to make $17,000 to break
22:53even on a 140 a pound.
22:57It's
22:57>> Mhm. Um,
23:00I think logically
23:03it's just been
23:06I felt like there wasn't a way out and
23:07then when I found a way out, it seemed
23:09like an even worse way out. So then I
23:11jump back in and now the only way out is
23:13to make it successful. Otherwise, I'm
23:15just like this for years.
23:21>> Yeah.
23:22>> Yeah. that the the thought of that
23:27is a good motivator I would say u
23:30thought of things just kind of staying
23:31the same and it's like the whole you
23:33know man now I forget this I always
23:36butcher these sayings but it's like you
23:38know if you want something different you
23:40got to do something different kind of
23:41thing right if you want the same results
23:43do the same things you're gonna get the
23:45same results uh kind of thing and you
23:48know it sounds like you're on the front
23:51end of
23:53kind of that mindset shift of like,
23:55okay, I need to turn this into something
23:57otherwise it's going to stay the same
24:01lo like working to pay for a business.
24:03Working to pay for other people's
24:05laundry really is what you're doing. U
24:08which is not the goal of buying this
24:10business,
24:11>> but they're so nice.
24:14>> Well, yes, I I mean I get that. I get
24:17that. Uh maybe maybe better to just sell
24:20the laundromat and pay for people's
24:21laundry then.
24:23[laughter]
24:25>> Uh yeah. So, okay. Over the last couple
24:28months, uh what have you what's that
24:31look like? This this change like what
24:32have you started doing differently?
24:35>> The other months I was just
24:38I was just doing what I had to do.
24:40What's it called? When guys are the bare
24:42minimum for girls. I was the bare
24:44minimum for this business. Um, yeah.
24:46[laughter]
24:47>> Just keep keep her around. Keep her
24:48around. Do do the most I have to or the
24:50least I have to do to keep her around.
24:52Yeah, I like that. [laughter]
24:54>> But I basically it was just standard
24:56like I was acting as a manager. I wasn't
24:58acting as like a business owner. And I
25:01think these past two months I've been
25:03more proactive. I've been trying to see
25:04like, hey, how do we get the word out?
25:06We've been doing Instagram reels, like
25:08Tik Tok reels, as much content as I
25:10could. And then we've been pushing out
25:11flyers. We've been trying little
25:12changes. I got like a billboard.
25:14Anything that I could to keep pushing
25:16the word out and keep trying changes, I
25:18wanted to do it. Um, it was just in the
25:22past it was just what kind of
25:24do I have to take care of so this place
25:25doesn't fall apart and burn down. But
25:27now it's like oh how can we actually
25:29make things better? Like what can I do
25:30today to work on it? And it's been more
25:33exciting. It's a bit tough because it's
25:37I feel like any business owner like it
25:38was never we just came in here because
25:40we thought it was going to be better and
25:42there was more freedom, but I feel like
25:44there's no freedom for a short time and
25:46I'm willing to accept that. And even if
25:47I have to sleep less for like maybe a
25:49few months, I'm okay with that, too.
25:52But what was the question? Because I
25:54feel like I kind of fell off. [laughter]
25:56>> No, I was just No, I was just talking
25:57about uh or asking you about like what
26:00what have you started doing differently
26:01over the last couple months? I mean,
26:03you're talking about kind of your your
26:04frame of mind, your mindset, being
26:07different, acting more like a business
26:09owner as opposed to the do the bare
26:12minimum uh kind of person.
26:14>> Um
26:16>> yeah. Uh yeah, but I mean I think that
26:19that's uh
26:22I mean
26:24you said something in there. I just want
26:26to highlight this because I think it's
26:27so key and I think it's the exact
26:30opposite of
26:31>> the mindset you and I both kind of came
26:34into this business with and a lot of
26:35people coming into this business with.
26:36You said,
26:38>> I might have to work really hard for a
26:39little while. I might have to go with no
26:42sleep. I might have to, you know, be
26:44exhausted for a while, but it's for a
26:47reason, right? It's for a purpose.
26:51>> How many hours did you get to sleep when
26:53you were starting?
26:55>> [laughter]
26:56>> Well, it was Well, I also had like a
26:58baby at the same time. Uh, so I but I
27:03[snorts] mean I not many like I I was
27:05working a lot like the whole goal for
27:06me, this is this is the irony, right?
27:08And this is probably for you too. The
27:09whole goal for me was like I found out
27:12about laundromats through a family
27:13friend. He bought one laundromat,
27:15replaced his tech income and went from
27:17working 60 to 70 hours a week to working
27:20five or 10 hours a week. And I was like,
27:22"Yeah, that sounds great. I'll do that.
27:25And so the whole goal was money coming
27:27in with very little time commitment. And
27:30it ended up being the exact opposite. I
27:31was losing money and I was spending a
27:34ton of time
27:36uh on the business. So it was it was
27:39rough. It was like one of the roughest
27:41times of my life, honestly. Uh because I
27:44was losing money and I was couldn't
27:46figure out what to do and I felt like a
27:48failure and was embarrassed. And then I
27:51had people telling me I told you so. and
27:53yada yada yada. But
27:56>> uh yeah, to answer your question though,
27:58not much sleep for sure because even
28:01when I was at home and in bed, I'd like
28:05lay awake trying to figure out how to
28:08get out of my situation [laughter]
28:09like no matter how or I'd wake up in the
28:12middle of the night and then I couldn't
28:13go back to sleep because I'm like, what
28:14am I going to do? Like,
28:17you know, I can't I can't turn this
28:19thing around. It took it took a little
28:21while. took a couple years.
28:23>> It won't take you that long, but
28:25>> starting now.
28:27>> Yeah, it won't it won't take you that
28:28long. I I guarantee you. I mean, you
28:30have a different mindset, right? You
28:32have that,
28:33>> okay, I'm gonna have to double down. And
28:35I think that that's like a big
28:36difference for a lot of people. A lot of
28:39people want the passive income,
28:40>> right?
28:41>> But and passive income is a thing, but
28:45you never just get maybe not in this
28:47business so much, uh, at least for a
28:50while, but you never get passive income
28:52until there's a mountain of work put
28:56behind that passive income, right?
28:59>> Always takes a mountain of work to get
29:02passive income. And there's not, at
29:05least to my knowledge, there's not
29:06really a whole lot of ways to shortcut
29:08this. Um, so,
29:11you know, but that's that's what you're
29:14saying. You're like, hey, I'm going to
29:15put in a mountain of work here if it
29:17needs it, you know, to get to that point
29:19where I don't have to put in the
29:20mountain of work every day.
29:23But, but it, you know, it's going to be
29:26some work. It's gonna be some work.
29:30Yeah. Um, do you have a sense of
29:35do you have a sense of
29:37what
29:39is missing or what is wrong
29:44that
29:45needs to be fixed to or or added or
29:49replaced to grow this business? This
29:52your particular one.
29:56I think I'm the number one problem
29:58because I even though oh I'm really
30:00trying like to be honest I feel like I
30:03could have been trying harder even
30:05though oh I have this I have that like
30:06everything's an excuse. Nobody
30:09nobody wants to hear I just
30:11haven't done enough and I feel like
30:12anything is possible with the right
30:14amount of effort and if I'm doing the
30:15correct things then of course it's going
30:17to work out. I think that the number one
30:19thing, the only way that I'm going to be
30:20able to fix this is um pickup and
30:22delivery because for 25 cents for 7
30:27minutes, I don't know how I'm going to
30:28reach $17,000
30:30um a month in expenses. But I,
30:36you know, honestly, I'm lost. I have no
30:38idea what to do. So, I'm just gonna
30:41>> Yeah.
30:43>> Yeah. No, and listen, I I mean, we
30:44talked about this before hitting record.
30:46I mean, I think we should just jump on a
30:47call and and go through everything kind
30:49of systematically and and develop a
30:51plan.
30:52>> Uh because mostly for selfish reasons so
30:55that you know, you can come back on
30:56later and be like,
30:57>> "My business is doing great now. This is
31:00awesome. I love it." Right? That's my
31:01selfish for another podcast episode. Uh
31:05no, but I mean I I think that's tough,
31:07right? And and again, I don't want to
31:09like
31:11totally parallel my story with your
31:12story, but there's just so many
31:13parallels here where, you know, when
31:16you're in the middle of this situation,
31:18>> like you're losing money and like it's
31:21so [clears throat]
31:23so hard to see the path out. Like you're
31:27too in it. And it takes somebody kind of
31:30outside of the situation to look in and
31:32be like, "Okay, here's, you know, here's
31:35the path out of the forest." like you're
31:37in a deep dark forest right now. Here's
31:38the path out. You can't see it because
31:40you're in it, but here's the path out.
31:42Um,
31:44and you know, and one thing I want to
31:46say too is I really appreciate about you
31:51that you are just kind of taking
31:53responsibility for it here and you're
31:55saying, "Hey, it's on me. Like, I made
31:57some mistakes and it's on me and it's
31:59going to be up to me to dig my way out
32:02of this." I really appreciate that and I
32:04think that that's a great mindset to
32:07have. Um
32:09my only one thing I want to say to you
32:11is don't be too hard on yourself. Uh
32:15because taking responsibility is good
32:17and taking responsibility for for the
32:19mistakes and for the actions it's going
32:21to take to fix the mistakes good
32:24but beating yourself up not good and not
32:27helpful and productive because you're
32:29not a you're not a failure at this
32:31laundromat because you still have it and
32:34it hasn't failed yet. It's not
32:36performing but it hasn't failed yet. And
32:40also you've succeeded in a lot of other
32:42areas in life, right? And you got to
32:45give yourself a little grace that you've
32:47owned it for two years, but you haven't
32:48really
32:50I mean, according to you, you like you
32:52haven't really put a whole lot of effort
32:53in in for for two years. You've only
32:56been doing that for a couple months
32:57here. And so, you're kind of just new
33:00still at this. And there's more to
33:02learn. And like you said, you're just
33:04anybody when they start something new,
33:06you're not really good at it. And it
33:08takes a little time to to get good. So,
33:11I just wanted to tell you that because I
33:13I do really appreciate that you take
33:14responsibility, you know, and have
33:16acknowledged like I've had excuses and
33:18things like that, but you know, I'm
33:20going to have to dig my way out of this,
33:22which I appreciate, but I don't want you
33:24to beat yourself up and feel bad because
33:27that won't help, right? And it's
33:29probably not true. Uh it's probably not
33:32all your fault and there probably is
33:34things you can do better and
33:35differently. Uh but I like she's making
33:39faces like well maybe it's it's my
33:41fault. It's [laughter]
33:44uh that's funny. Um okay. Well, and I
33:47think that mindset is is why like I
33:50don't have any worries for you. Like I
33:52know, you know, you walk a mile in the
33:55forest, you might have to walk a mile
33:56out, but you're going to get out, you
34:00know, and maybe you'll find somebody
34:03with a dirt bike coming by that can help
34:06speed you out. I don't know. Maybe. You
34:08know what I mean? That's what I'm
34:10talking about. That's what I'm talking
34:11about. Um, okay. So, you're still doing
34:15real estate full-time. Is that your main
34:18gig?
34:19real estate we do full-time. I
34:25I
34:26pretty much
34:29I think it's more real estate than
34:32laundromat still just because I I can't
34:34stop real estate otherwise
34:37>> store pay for [laughter] the laundromat.
34:41>> Um but I I love real estate so much. I
34:44love doing it with the laundromat. I
34:46just it's just been challenging to
34:48juggle things and I'm learning as I go.
34:52>> Yeah.
34:53>> Well, I'll tell you too that uh owning a
34:56laundromat is a lot more fun when you
34:58make money owning the laundromat. So,
35:01let's uh get you making money with the
35:02laundromat and the real estate for a
35:04little while there and uh it'll be a lot
35:06more fun for you. How about that? Yeah.
35:10Um how how much are you working on the
35:13laundromat these days? Like cuz when
35:15you're working full-time, I know you're
35:17like pulling double duty and stuff, but
35:19like you have an idea of like how many
35:20hours you're putting into the laundromat
35:22right now?
35:23>> Not exactly because it gets really
35:25sporadic throughout the day. Um, if
35:27anything happens, I try and resolve it.
35:29But usually from morning till like 5:00
35:32p.m. 8:00 p.m. it's real estate. And
35:35then laundromat stuff, it'll either
35:37happen from 10:00 p.m. to 1:00 a.m. or
35:4111:00 p.m. to 2:00 a.m. 3:00 a.m. Um, I
35:45think it is probably like now that
35:47you're saying it, I should be putting in
35:49more hours. So, I I appreciate you
35:50asking.
35:51>> Well, okay. Hold on here. I'm not saying
35:54to stay up later at night. I mean, you
35:56also need to sleep. You got to sleep a
35:58little bit at least. Some
36:02some You're human, right? You got to
36:05sleep.
36:06>> But I wake up late, so I'll wake up at
36:08like 10 p.m. 10 a.m.
36:10>> Okay. I was like 10 p.m. That's just
36:12late. Maybe you're sleeping too much. I
36:14don't know. No, I'm just kidding. Uh
36:17yeah. Okay. Well, as long as you're
36:19getting some sleep still, I still want
36:20you to be able to sleep. So,
36:22>> well, yeah. I just I wasn't asking that.
36:24So, you put more hours in. I was just
36:25curious like how many you're putting in.
36:27Uh what are you what are you doing with
36:29those hours? Like when you're when
36:30you're working, are you Yeah. What are
36:32you doing?
36:33>> The number one thing that's gotten me
36:35the most reach has always been content.
36:37So even though if I make a video, if it
36:40just gets if it one video gets 1,000
36:42views on Tik Tok, and then one video
36:45gets 500 views on Instagram, 300 on
36:47YouTube, together, that's 1,800 people
36:49that saw the story. And if I do that
36:52every single day, I could get 30,000
36:54views. there's no money that I have to
36:57pay for just the organic content. So, I
36:59feel like that's been the most helpful.
37:01Um, and then besides that, we've been
37:03trying to get into online stuff.
37:04Everyone's telling me SEO. So, yesterday
37:06I set up Google Ads. And then I'm trying
37:09to learn more and more for Google My
37:10Business. We did post up until June
37:1318th. So, anything online that I can set
37:15up, I've been trying to, but I feel like
37:18a lost dog and I don't know what's going
37:21on.
37:23>> Yeah. Well, couple couple thoughts on
37:25that just uh just from my perspective.
37:28Number one, I mean, I think all that's
37:30great and I think uh the content stuff
37:32is really good and you're right that you
37:35know, you're getting a lot of views just
37:37kind of organically, which is good.
37:39>> I found that doesn't always translate,
37:41at least immediately, to customers
37:45coming in the door. I don't know. Have
37:46you seen more customers coming in
37:47because of that yet or not yet?
37:50>> I think we got maybe
37:54self-service wise, I saw it increase.
37:57So, I feel like it's going well there.
37:58And then one girl was in the store. She
37:59was like, "Oh, your content's working. I
38:01saw you on TikTok." But
38:02>> Oh, nice.
38:05>> For pickup and delivery, I'm not sure.
38:07We did get one new person um that I'm
38:10sure is from the content, but I haven't
38:12been able to track enough. So, I think
38:14definitely either I need to double down
38:17on content and triple it, or I don't
38:20know what to do. Well, you're you're
38:22just starting it, right? It takes it's
38:24like the whole like hockey stick effect,
38:26right? It's like takes some time for it
38:28to kind of ramp up, ramp up, ramp up,
38:30and then you'll get you'll take off. And
38:32you will your content's really good. Uh
38:34that's why I was like, let's let's snag
38:36her now. Get her on here now before
38:38she's famous. Uh yeah. Yeah. Uh but so
38:43it'll it'll keep growing for sure. Um,
38:46and also SEO is really good and I would
38:48definitely, you know, keep working on
38:50the SEO, you know, stuff and the Google
38:53business. Like the Google business is
38:54probably the biggest thing. So stay on
38:56top of that.
38:57>> Um, but um,
39:00SEO and content tend to be really good
39:04for the long game.
39:07>> Yeah. and Google business uh
39:11optimization and ads specifically for
39:15pickup and delivery tend to be good for
39:18adding customers in the short game. Now,
39:20the benefit of social media and all that
39:24stuff is it's free. Like you're saying,
39:26it's organic, it's free, and the ads you
39:28have to pay, which is really I'll just
39:30speak from my experience. It was really
39:31hard for me to send any marketing
39:34dollars out when I was losing money
39:36because it just feels like more money
39:37going out. Um, but with that said, that
39:41is the way to grow kind of the service
39:45side of the business, the drop off or
39:46pick up and delivery quicker in the
39:49short term. Um, so it's kind of a both
39:51and a shortterm and a longer term uh
39:54play there.
39:56Can I ask you when you were going to
39:59quit? What what made you decide to keep
40:01going? And then how are you different
40:02from the person that started in the
40:05beginning?
40:07>> Yeah, good question. So, um
40:11I just vulnerable moment over here. Uh
40:15you know, part of what made me not quit
40:16is
40:18not wanting to feel like a failure. um
40:22you know and then a little bit of that
40:23stubbornness. But the other side of it
40:26was I didn't know how to get out. Like I
40:29literally didn't know how to get out.
40:31I'm like well I'm not making any money.
40:34Like who's going to buy my laundromat?
40:37And you know I was like underwater. I
40:40had like loans and stuff and like for
40:43equipment and
40:45uh I just I literally just didn't know
40:47how to get out and I couldn't find
40:49anybody to help me and I was scared to I
40:51was scared to reach out to a broker
40:52because the broker was the one who got
40:54me into the situation in the first
40:57place, you know, and so I didn't I just
41:01didn't know how to get out. Part of me
41:02was like, "No, I'm going to make it
41:03work." And part of me was like, "No, I
41:05want out, but I just don't know how to
41:07get out." Um,
41:09so there's that. And then how I'm
41:12different. I mean, you said something
41:14that really resonated with me. You were
41:15like, um, you know, I was just dealing
41:18with
41:20problems that felt like a big deal at
41:23the time. Now those problems don't feel
41:26nearly as big. Like I'm able to handle
41:29bigger problems.
41:32Um, I have been thoroughly convinced
41:36that I'm I've I tend to be like a lone
41:39wolf
41:40>> kind of guy like do things on my own.
41:42I'm very now especially you know I'm
41:45like very confident in my competence
41:48>> and but that that makes my tendency to
41:52be to depend only on myself and
41:56>> want to do everything on my own.
41:59However, I am now thoroughly convinced I
42:01have to do this consciously. So, this is
42:03not like a reflex for me, but I'm
42:05thoroughly convinced that
42:08involving other people is
42:12so much better. I mean, problems get
42:15solved faster. I get perspectives I
42:17couldn't get on my own. Um, you know, if
42:20I'm ever going to do something new, like
42:22buy a new business or a new investment
42:23or something like that. you I heard
42:26somebody I can't remember who said this
42:27but you know they said when you're doing
42:30something new like that borrow somebody
42:32else's 10,000 hours right um and
42:37that resonates with me so much after my
42:40experience right and and the thing too
42:42like right if we if you and I had had a
42:44conversation before you bought this
42:46laundromat we might have been able to
42:49you know save you some heartache and
42:51some money here uh with that right Um,
42:55>> I'm so glad.
42:55>> But you know,
42:58I was here. I was waiting for you to
42:59call. I was waiting for you now.
43:00>> Sounds good.
43:01>> Yeah. Well, and and maybe we can maybe
43:04we can do something now and and help you
43:06dig out faster, right? Um, but I that's
43:09a big difference in me because, you
43:12know, I don't know why I have that
43:14tendency. There's probably some like
43:16childhood trauma or something behind it
43:18or something. I don't know. Um, but I
43:22have a hard time asking for help and I
43:26have a hard time like acknowledging
43:27when, you know, I need help. Uh, and
43:32that's why like it took me a lot longer
43:34to dig myself out of that lawn
43:36laundromat, that first laundromat hole
43:37than it should have because I was trying
43:39to do it on my own. So, that's a big big
43:43shift, you know, for me. But also again
43:46because I stuck through it, it it gave
43:48me a lot of confidence
43:50to be able to overcome problems. And
43:53it's, you know, I think there's levels
43:55to all this too, you know, and I think
43:57there's probably a lot more of that for
43:59me to learn at bigger and bigger stages,
44:02bigger and bigger levels, but problems
44:04that used to feel like a really big deal
44:06like don't phase me anymore.
44:09So yeah,
44:13that's a little bit of my baggage
44:18>> from my [clears throat] my experience.
44:21Um, okay. So,
44:23do you you might you might not even know
44:25the answer to this question, but
44:27>> do you like what's the goal right now? I
44:30mean, obviously the the immediate goal
44:32is to try to get this thing profitable
44:34as quickly as possible. Um,
44:37are you trying to get it profitable so
44:40you can keep it? Profitable so you can
44:42sell it?
44:44I Do you have an idea? You're not sure
44:46yet?
44:50>> I just need a happy ending because I I
44:53feel like
44:56before we had the businesses, I feel
44:58like everyone at some point we have like
45:01winters in our lives where things are
45:03just horrible and it's like things are
45:04unfair. It's one break after another,
45:06being hit at you, one cut, whatever. But
45:09it's
45:11I feel like if you can go through the
45:13pain of life just sucking because it
45:15sucks no matter what, then I feel like
45:17it's training us for something better.
45:19And it's like my life sucked for no
45:21reason. Now I can make it suck because I
45:22have a business, but have a 2% chance of
45:24increasing it, being better, and having
45:26it become a happy ending. And I like
45:28business because I feel like it gives
45:30you the opportunity to go through go
45:34through life. It still sucks, but it
45:36gets better and I feel like there's more
45:37rewards, but I'm not sure. I'm just
45:40hoping for the happy ending.
45:43>> Yeah. Yeah.
45:46Well, I like that. And I I think that,
45:50you know, on a
45:53long enough horizon, like happy ending
45:56is just what time frame you choose to to
46:00make the ending, right? like
46:02>> you know even you know even in like with
46:05my laundromat when it was failing and I
46:07was like five years into it and still
46:09struggling and stuff it that was not a
46:12happy ending but
46:14>> but right now I'm sitting here talking
46:17to you which is very cool and I'm also
46:19just past the camera is the beach
46:22because I'm in Hawaii right now right
46:24and but it's also not my ending you know
46:26it's still part of the journey right so
46:29but I wouldn't be here if it wasn't for
46:31the laundromat sucking so much.
46:34>> You're honestly the goat. Like I've when
46:36I started my laundromat, I was watching
46:38your videos. I was watching your
46:39interviews. So I've like re the second I
46:41saw your name, any email you said, I was
46:43like, "Okay, I'll be there."
46:45>> That's so cool. Well, I appreciate that.
46:48And and honestly, I'm going to I'm going
46:50to kind of reflect it back to you a
46:52little bit because the Rio goats are
46:54people like you who are willing to come
46:56on and share your experience and you
46:58know because I learn a lot you know from
47:01hearing your experience and and other
47:03guests who come on the show and so I and
47:05I know it's like a sacrifice for you and
47:08you know you you should probably be
47:10sleeping now. It's not 10 pm yet for
47:12you. So no I'm just kidding. I just got
47:14[laughter]
47:16uh No, but I really do I really do
47:18appreciate it and and you know, nobody
47:20has to give up their time to come on
47:22here and share their story and
47:23especially in like it's really difficult
47:26to do while you're in the middle of
47:28trying to figure it out. Um and so I
47:31really like admire that and appreciate
47:33that and I think a lot of people will uh
47:37admire that also but also get a lot out
47:39of it. Um because this industry not as
47:43much on this channel but
47:45>> you know it can be painted in a very
47:49you know sunshine and rainbows light
47:51right it's a you know passive easy like
47:55all these things 95% success rate make
47:58it sound easy but here's the reality is
48:01like sometimes it's not easy and you got
48:04to figure it out but that's part of
48:06being an entrepreneur right is solving
48:10problems,
48:12figuring out, you know,
48:15difficult things and turning them
48:17around. Like that's what we do is we
48:19solve I heard somebody say an
48:21entrepreneur is somebody who just solves
48:23problems for a profit, right?
48:26>> Uh you're still in the middle of solving
48:28that problem and getting to the profit
48:29part, but you're going to get there.
48:31Like I I don't have any doubt you're
48:32going to get there. Uh for sure. Um, but
48:36it it's just a matter of walking through
48:38what you got to walk through to get
48:39there, which, you know, probably won't
48:42be fun for a little bit.
48:44>> Well, no, I appreciate you so much for
48:46like even inviting me to the show. I
48:48feel like you guys you have so many
48:50people that you could interview. You're
48:51in Hawaii. I would I hope you enjoy your
48:53time. I didn't I don't want to take up
48:55too much of your vacation.
48:56>> No, it's not my Well, we bought a house
48:58here. I'm This is like
49:01>> You live in Hawaii and Orange County,
49:03California. We bounce back and forth.
49:05We're This is what I'm saying is like I
49:08would not be doing that if my laundromat
49:10didn't suck and I didn't lose a bunch of
49:13money. And
49:15>> you know, it just it took me on this
49:17weird path where I was the world's worst
49:20laundromat owner for a little while
49:22>> and then,
49:23you know, figured a few things out and
49:26started sharing some lessons and then
49:27that turned into a YouTube channel and
49:31then that turned into a podcast and then
49:33that turned into, hey, I'm going to jump
49:35on calls with people and try to help
49:37them with their get their laundromat or
49:39fix their laundromat or whatever or grow
49:40their laundromat. And then that turned
49:42into like this weird online business
49:44that I'm doing. And I never planned it.
49:47And I could never have planned it. And
49:49it never would have happened if I didn't
49:51go through the problems that I went
49:54through with that first laundromat and
49:56become the person that I've become up to
49:59this point because I wouldn't be the
50:02same guy without those problems. And
50:04that's part of like that forging process
50:07that you are in the middle of right now,
50:10which is not pleasant. But uh I'm like
50:14100% convinced that if you just
50:17persevere, whatever that looks like, you
50:19just don't give up.
50:21>> It doesn't that means maybe maybe not
50:23giving up looks like selling the
50:24laundromat and going all in into real
50:26estate even more or pivoting to a
50:29different business or a different
50:30laundromat or whatever. But whatever it
50:32is, you just don't give up. You're for
50:35sure going to be successful. Like it's
50:38going to happen because you have that
50:40mindset that you need and you have the
50:41drive that you need uh to get there. So,
50:46I'm excited. I'm excited for you. I know
50:48that you're in a rough spot right now,
50:50but I think that you're in the beginning
50:53phases of digging your way out of that
50:55and having something special happen.
50:58I do.
51:00Yeah. I
51:02I feel like I don't know how to say it.
51:05Um delusional, but I feel like that's
51:09the kind of delusion I have to have in
51:11order to make it anywhere. And I don't
51:12know what's going to happen in the
51:14future, but it's like I think every
51:16business is working super hard, seeing
51:18no results, and then keeping on going.
51:20And like I'm
51:22I am a little bit nervous and scared,
51:24but I feel like the only way I get over
51:27that is by trying to do something about
51:28it. So, I'm happy.
51:31Yeah, I think that's exactly right. And
51:34a delusion is
51:37probably the primary characteristic of
51:40anybody who's had any success in
51:42business. Like genuinely mean like
51:44that's a great word for that's probably
51:47the number one characteristic of a
51:49successful business owner is delusion
51:52because you got to be able to see things
51:53that other people don't see or think are
51:56crazy. Like you got to be able to see
51:58that. Uh, so that's why I'm saying like
52:00I'm not worried about you. You have the
52:03right kind of delusion and willing to
52:05put in the effort behind the del. That's
52:07where it really comes down to you. You
52:08got to believe it and then you got to be
52:10able to put the mountains of effort
52:12behind that delusion to be able to make
52:15it into something. And that's where
52:17you're at right now. You weren't there,
52:19but that's where you're at right now.
52:23>> I'm excited. We're gonna have to do
52:24another one of these and get an update
52:26when you're crushing it or you sell it
52:29for a boat boatload of money and uh you
52:33know we hear you can tell us all how you
52:35did it. Exactly. It'd be great. That'll
52:38be great. Awesome. Uh anything else we
52:40need to cover or any other um parts of
52:43your story or lessons or anything you
52:45feel like you learned before we wrap
52:47this thing up? Um,
52:50I think
52:53I think for now I think that's it.
52:57>> Okay. Okay. Um, real quick before we
53:01before we told actually I have one more
53:02question, but before we wrap it up with
53:04one last question. I guess this is a
53:06question too, so maybe two last
53:08questions, but remind us once again,
53:10where can people find your content?
53:12>> Uh,
53:13>> I'm on um Instagram, Tik Tok, and
53:15YouTube. Our handle is the clean and
53:17comfy laundry or clean and comfy
53:18laundry. To be honest, I forgot.
53:21>> Yeah,
53:22>> that's what I said. [laughter]
53:24>> You got it. Came back to you. You're all
53:26good. Um, okay. Last question I have for
53:29you, and I'm just curious. We kind of we
53:31kind of covered this a little bit, but
53:32last question I have for you is anybody
53:35who's out there looking to buy their
53:37first laundromat, you two years ago,
53:40>> what's your number one piece of advice
53:42for them?
53:49I
53:52I think the first thing is that to
53:55expect it to take 10 times more effort
53:57than you expect and then to also factor
53:59in the numbers. It's
54:02there's a lot of hype around, oh, you'll
54:05just buy this business, you'll make
54:06money, but every asset that you get can
54:08quickly turn into a liability. There's a
54:10lot of opportunities to lose money. And
54:12then I would just ask them to look at
54:14every area where they could lose money.
54:16And the third thing is probably
54:19I don't know. I think that was it. Like
54:21I feel like for me I feel like I'm the
54:23worst person to ask cuz people start
54:24asking me for advice on Instagram and
54:26I'm I'm like we're not even profitable.
54:29I can't tell you anything. But I
54:32for now the only thing that I can give
54:34advice on is just keep going cuz it's
54:37like this is hell but we still show up
54:40every day so it works.
54:41>> [laughter]
54:42>> Yeah. What's the There's another quote
54:45that I'm probably going to butcher, but
54:46it's like when you find yourself in
54:48hell, like walking through hell, just
54:50keep going or something like that,
54:51right? Just
54:52>> only way out of it is to go through it.
54:55So, just go through it. But I love that.
54:59Go uh listen, go subscribe to all the
55:02channels over there. Uh show her some
55:05love, show her some support. I know a
55:07lot of us have gone through this if not
55:09in this industry, you know, in some sort
55:12of investing or business or something
55:14like that. A lot of us have gone through
55:16something similar and uh you know, we
55:19know like you've just got to persevere
55:21through it and it's going to pay off for
55:23you in the long run, but in the short
55:26term, it's not fun. It's not fun. But
55:29thank you so much for coming on. really
55:31really appreciate you taking the time
55:33and uh chatting and sharing your story,
55:36being vulnerable and upfront and open
55:39and honest. And uh like I said, we're
55:41definitely going to do another one of
55:42these because I am confident that you're
55:44going to turn this thing around and we
55:46want to hear all about that as well. Uh
55:50so we'll stay in touch. Yeah.
55:53Awesome. All right. Hope you love that
55:56episode with the CDS. So much good stuff
55:58in there. And listen, she is she put it
56:02all all out on the line for us and told
56:04us exactly how things are going, all the
56:07struggles, the good, the bad, the ugly.
56:09And kudos to her and a huge shout out
56:11and thank you for her for coming on and
56:13sharing that story. And uh listen,
56:17all of this will have been a waste of
56:19time for you if you don't pick something
56:21and put it into action. Even if it's
56:23just, hey, take some action towards
56:25getting that first laundromat now. take
56:27the leap that you've been scared to
56:28take. Uh get in get in the game here.
56:31Get in the game like Acidia and uh you
56:33know, we'll work it out along the way
56:34and we'll get you that financial freedom
56:36that you're looking for. Awesome. We'll
56:38see you in the next one. Peace.

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