The Proven Framework That Turns Attention Into Money — Transcript
Full transcript
- 0:00If your views are increasing, but your
- 0:01revenue is not, then something is
- 0:03broken. Unfortunately, I see this all
- 0:05the time. It's never been easier to
- 0:07build a following only for that to mean
- 0:09absolutely nothing. Most creators are
- 0:11better at capturing attention than
- 0:13capturing a return on that attention.
- 0:15They drive a ton of views, but they
- 0:16don't see that translate into revenue.
- 0:18I'm going to show you how to fix it. In
- 0:20this video, I'm going to show you the
- 0:21two main levers that you can pull to
- 0:22increase revenue in your creator
- 0:24business. So, anytime it comes to
- 0:26revenue growth, I think there are two
- 0:28main levers you can pull. One is traffic
- 0:31and the other is conversion. Traffic
- 0:33being more attention to your stuff and
- 0:36conversion being more of the attention
- 0:37you're getting, taking some form of
- 0:40action that you think downstream
- 0:42eventually will become revenue for your
- 0:44business. I think a lot of people
- 0:45actually start here on traffic. But
- 0:48typically I actually like to start on
- 0:49the conversion side because if you are
- 0:52converting one out of 10 customers
- 0:54that's you know 10% conversion and for
- 0:58every 100 visitors you'll get 10
- 1:02customers to make simple math. If you
- 1:04increase your conversion to uh 15% or
- 1:0720%. That means for the same 100
- 1:10visitors you would get 15 or 20
- 1:12customers. Which means if you double
- 1:15traffic, if you double traffic and
- 1:16you're getting 10%, then that's 20
- 1:18customers. If you double traffic and
- 1:20you're getting 20%. That's 40 customers.
- 1:24So you can see this is a force
- 1:26multiplier. When you improve conversion
- 1:28first, then traffic improvements have a
- 1:32much higher return. So when I talk about
- 1:34conversion, what does that mean? At any
- 1:36point that you want the listener, the
- 1:39reader, the viewer, at any point you
- 1:42want your audience to take a specific
- 1:44action, that is a conversion point. So
- 1:47what are the conversion points that I'm
- 1:50thinking about that are important in my
- 1:52business? Well, I just listed three of
- 1:53them. Okay, converting social traffic to
- 1:55email is one of the biggest. Email is
- 1:59arguably the greatest asset that I have
- 2:01in the business, my email list. This is,
- 2:04you know, anyone who has traded over
- 2:06their email address is saying, I'm
- 2:08giving you permission to send me
- 2:11messages and I will continue to receive
- 2:13them for as long as I consent to receive
- 2:15them. People can unsubscribe at any
- 2:16time. But what's magical about email,
- 2:19and I know I'm probably preaching to the
- 2:20choir to a lot of you, it's a
- 2:21relationship you control. On social
- 2:24media, there's a platform in between you
- 2:26and your followers. It is not guaranteed
- 2:28that anybody who clicks a follow button
- 2:31on some platform is ever going to see
- 2:33your content again. There is no
- 2:34guarantee. There's no guarantee that
- 2:36your followers will actually see the
- 2:38things that you make. However, in email,
- 2:41it is much more reliable. It's not
- 2:43perfectly reliable because, of course,
- 2:45email inboxes have some degree of power.
- 2:48You know, Gmail will try to filter
- 2:50things into promotions or different
- 2:52tabs. Apple Mail is the same way. But by
- 2:55and large, if someone says, "I'm giving
- 2:57you permission to email me," that email
- 2:59will end up in their inbox in a
- 3:01chronological order. And if they've
- 3:02engaged with your emails before, opening
- 3:04them, replying to them, it's much more
- 3:06likely it's going to show up in their
- 3:07primary inbox right in front of them.
- 3:10It's more reliable. The other great
- 3:11thing about email is the distance
- 3:13between receiving an email and clicking
- 3:15to some page where I can take some sort
- 3:18of action is just much shorter. It's a
- 3:20lot easier to get people from email to a
- 3:22landing page, a sales page, some other
- 3:24asset than it is on social media. On
- 3:27social media, it's much more difficult
- 3:29to get people off of social media cuz
- 3:32those platforms don't want you to get
- 3:33people off of social media. So, the game
- 3:36is how can I get people away from my
- 3:38discovery platforms, social media,
- 3:41YouTube, and into email. And this has
- 3:45gotten much more difficult in the world
- 3:48of social. It used to be that on
- 3:50Twitter, now X, I could post a thread.
- 3:54At the end of the thread, I would have a
- 3:55tweet that says, "If you like this, you
- 3:56would like my newsletter." That type of
- 3:58strategy did very, very well on X. It
- 4:01still does okay on LinkedIn, but it's
- 4:05not really what's driving subscribers
- 4:07now for for folks like me. Doesn't work
- 4:09as well on X. Doesn't work as well
- 4:11really anywhere. And so what I am
- 4:14focusing more on is can I said more on
- 4:17what I'm focusing more on is getting
- 4:21people from YouTube to email because I
- 4:24see YouTube as the best most reliable
- 4:28discovery platform that I have. Now
- 4:31granted it is hard to continue to get
- 4:34traffic on YouTube. If you make a great
- 4:36video and it uh does well and continues
- 4:40to get evergreen traffic for you. That
- 4:42is wonderful. And you want to build a
- 4:44library of videos and assets like that.
- 4:46Our Jenny Hoyos video has almost 4
- 4:48million views all time. It's getting
- 4:51thousands of views per day still. That's
- 4:54an incredible asset. Something I made
- 4:56gosh nearly 2 years ago at this point is
- 5:00still getting thousands of views per
- 5:03day. That is a wonderful asset and
- 5:05that's the power of YouTube. Now, what I
- 5:08didn't do well with that video is having
- 5:10some sort of mechanism or some sort of
- 5:12reason why people watching that video
- 5:15should convert to an email subscriber or
- 5:17even how to convert to an email
- 5:19subscriber. And that is our big priority
- 5:21this year on the email conversion front
- 5:25is to say every single video that we
- 5:28publish on YouTube will have some
- 5:30relevant asset that goes along with it
- 5:33so that during the video I can call out
- 5:36audibly show it on screen. By the way,
- 5:38we have a companion resource for this
- 5:40video. It's linked at the top of the
- 5:42description. We just released a video
- 5:43explaining my launch process for Creator
- 5:46HQ from last April. In the video, we
- 5:49say, "By the way, these graphics, these
- 5:50resources, the template of an email I
- 5:53sent to ask for testimonials, all of
- 5:56this is included in the link at the top
- 5:58of the description." And the goal is
- 5:59some percentage of viewers to the video
- 6:02are compelled to take the action of
- 6:04saying, "I want these resources. I want
- 6:06this additional context." They go to the
- 6:07link in the description. And that is a
- 6:10form uh to our email list. It's built in
- 6:14Kit. Basically, what I do is I make a
- 6:16new form in kit for every one of these
- 6:19videos. I embed it on a uh new page on
- 6:23the website that's specific for this
- 6:25video. And when people download the
- 6:28resource, I can see what form they came
- 6:31from. The link I use in the description
- 6:33is a link from
- 6:34short.io that redirects to that specific
- 6:38page. So, I can see how many people from
- 6:39YouTube are clicking on that link. I can
- 6:41see how many people from YouTube are
- 6:43subscribing to this resource. I can get
- 6:47a sense for which videos, which calls to
- 6:49action work best for getting people from
- 6:52YouTube to email. And then behind the
- 6:55scenes, we're building more um sequences
- 6:58and processes, automations to try to get
- 7:01people from the point of subscribing to
- 7:03getting them all the best resources that
- 7:05they could want in their business and
- 7:06then eventually uh leading them to a
- 7:08purchase if it makes sense for them. So
- 7:10that's the name of the game on YouTube
- 7:11this year is can we measure and
- 7:13attribute direct traffic from YouTube to
- 7:16email and then from email to eventually
- 7:18becoming a customer uh at some point.
- 7:21That is our biggest conversion goal for
- 7:25discovery traffic in the business. Other
- 7:27platforms I think uh LinkedIn still has
- 7:29opportunity. It's it's harder to do this
- 7:32on Instagram and Tik Tok. Certainly
- 7:34easier on Instagram than Tik Tok. You
- 7:35know, the way people used to do this
- 7:37deplatforming from social to email was
- 7:40with a quiz or go to the link in my bio.
- 7:42What we see more and more now is um
- 7:45conversational marketing and automation.
- 7:47We had an episode with Natasha Willis um
- 7:50a few months ago. She told us a lot
- 7:52about Instagram automation using many
- 7:54chat. And so a lot of people on
- 7:56Instagram in particular will say just
- 7:58like our YouTube strategy, I made a
- 8:00resource, comment this word and I'll
- 8:03send it to you. And that transaction,
- 8:05that conversation happens in direct
- 8:07messages. Then people subscribe via
- 8:09direct message. Then they get into the
- 8:10email system. That's the next step once
- 8:12we figure out this YouTube system. But
- 8:14my Instagram account is not nearly as
- 8:16effective as my YouTube channel for
- 8:19getting new traffic. And so we're
- 8:21focusing on YouTube first. Next, I am
- 8:24constantly trying to get more people to
- 8:26listen to the audio podcast. This is
- 8:28another point of conversion that matters
- 8:29to me because when I look at the data of
- 8:32folks who apply to the lab, which is my
- 8:35main offer, 60% of people who apply to
- 8:38the lab tell me they listen to this
- 8:40show. And so I know that the highest
- 8:44contributor, the biggest contributor to
- 8:46new members of the community, both in
- 8:48terms of volume and in terms of quality
- 8:51is this show. So how do I get more
- 8:54people listening to the podcast?
- 8:56notoriously difficult thing to do. The
- 8:58only person that really approaches this
- 9:00with any level of vigor and um you know
- 9:05research is Chris Hutchkins that I
- 9:07found. Chris Hutchkins was on the show
- 9:09in episode 177. I'll link it in the show
- 9:11notes. And he has done a lot more
- 9:13research on how to actually grow your
- 9:16audio show than anybody else in my
- 9:18opinion. And really it seems to come
- 9:19down in his opinion to three things. One
- 9:23is being a guest on other shows. Two is
- 9:25doing cross promos, which is basically
- 9:27like a short snippet, an ad read by the
- 9:30host for another show, and you do it on
- 9:32each other's shows. The third is feed
- 9:34drops, meaning you actually drop an
- 9:36episode of your podcast into somebody
- 9:38else's feed. I think there's a fourth
- 9:40that probably he would count as
- 9:42guesting, which is basically saying,
- 9:44"Let's co-create two episodes. Let's
- 9:46talk for two hours. Let's divide it in
- 9:48half. I'll post one episode on my
- 9:49channel, you post one episode on your
- 9:51feed, and then we'll release them the
- 9:53same week and say, "If you want the
- 9:54other half of this conversation, go
- 9:55listen to the show." So, I'm going to
- 9:56try that in audio. But I also believe
- 10:00that I can get people from email to
- 10:03podcasting slowly, painfully over time
- 10:06by continuously talking about the
- 10:08podcast. And the best success I've had
- 10:10in this so far is not by sending an
- 10:13email and saying, "Hey, there's a new
- 10:14episode of the podcast. Go listen to
- 10:15it." but by structuring the body of an
- 10:17email around one of the points that was
- 10:20made in the podcast and saying, "By the
- 10:22way, there's a lot more about this in
- 10:24today's episode or this was taken from
- 10:25today's episode of the podcast where
- 10:27you'll also learn X, Y, and Z." So, the
- 10:30email itself needs to be standalone
- 10:32valuable because most people will not
- 10:34click to go listen to the podcast. So,
- 10:35if the email just says go listen to my
- 10:37podcast and most people don't click to
- 10:39to to the show, that means they just had
- 10:41a bad experience in email. So, you need
- 10:43to make the email itself valuable and do
- 10:45that by pulling an insight from the show
- 10:47and then let people know here is where
- 10:49you can listen to the full episode. I'm
- 10:50going to continue to do that in email.
- 10:52And then eventually conversion really
- 10:55comes down to can we convert email
- 10:57subscribers, audio listeners into
- 10:59customers where it makes sense and
- 11:01serves those people. I am somebody who
- 11:03doesn't love doing launches. I prefer to
- 11:07sell my products evergreen because the
- 11:10best way to do launches is to have some
- 11:14level of scarcity, urgency. These are
- 11:17just the levers that get people to
- 11:18purchase because there's a forcing
- 11:20function there and people know this. But
- 11:22I think it leads to a lot of
- 11:24dishonesty, bad activity, people kind of
- 11:28making false urgency and false scarcity
- 11:32just for the sake of getting people to
- 11:34make a high pressure decision. So I
- 11:36don't like that. I don't like the the
- 11:37work that leads up to launches. What I
- 11:40prefer to think about is anticipation.
- 11:43Can I make something that people are
- 11:44really excited about and talk about it
- 11:47for a long time before it's available so
- 11:49that when it finally is available for
- 11:51purchase, people have been anticipating
- 11:54it. They've already decided they want it
- 11:56and now they can make that purchasing
- 11:57decision. I also really like uh having
- 12:00incentives for fast action, whether that
- 12:02is having a specific discount for people
- 12:05who signed up for the weight list early
- 12:07as a thank you. The people who purchase
- 12:09something early are likely your biggest
- 12:11fans. And I think it's a good practice
- 12:14to give your biggest fans the best price
- 12:17and best opportunity when they are
- 12:19taking action early. I'm thinking about
- 12:22email and podcasting and how do we get
- 12:24people to be aware of our products at
- 12:28the time where it matters to them
- 12:30without doing launches or some sort of
- 12:32fake urgency. And really what I do is I
- 12:35talk about the products. You know, I'm
- 12:36I'm always surprised, but then I think,
- 12:39okay, that's obvious. The more you talk
- 12:41about your products, the more sales
- 12:42you'll have. And so, if you're not
- 12:44getting enough sales, consider talking
- 12:46about your products more. And I think
- 12:48that will that will help. When it comes
- 12:50to purchasing products, the question is,
- 12:53which products are you promoting? Which
- 12:56products are you trying to get people to
- 12:58purchase? A lot of creators when they're
- 12:59trying to drum up new revenue, they
- 13:01think, I need to create a new product
- 13:04because when I make and launch a new
- 13:06product, people come out of the woodwork
- 13:07and they purchase and it's awesome. And
- 13:09I've been there. I get that. I've had
- 13:11that experience as well. The last new
- 13:12product I launched was a 4-hour workshop
- 13:15with my producer Connor where we talked
- 13:17about building a YouTube channel around
- 13:20a podcast. That did better than I was
- 13:22expecting. That did somewhere around
- 13:25$26,000 in sales in a few days leading
- 13:29up to the workshop. Much better uh
- 13:32outcome than I was expecting. So, I feel
- 13:34the urge at times also to say, "Let's
- 13:36build a new product." But the thing I
- 13:38come back to a lot, even with that great
- 13:41outcome with that product, my top
- 13:44product, the lab, my biggest offer,
- 13:47generates far and away the most revenue
- 13:50in the business. And every time I think
- 13:52I should make a new product, I ask
- 13:54myself, but what would happen if I took
- 13:56that same effort and made the lab better
- 13:58and talked about the lab more or in a
- 14:00different way? because the outcome is
- 14:04likely much much better than making a
- 14:06new V1 of a product. I can make V10 of
- 14:11the lab, you know, like the 10th cycle
- 14:13of improvement on the best offer. And
- 14:15the reason that this is compelling is
- 14:18things that are remarkable are typically
- 14:20made and improved upon for literal
- 14:23years, you know, and also things that
- 14:25have the greatest competitive advantage,
- 14:28competitive moat protecting them are
- 14:30things that have been improved for years
- 14:32because that is your defense against
- 14:35somebody new entering the market and
- 14:36making a competing product. Sure, you
- 14:38can do that, but I've been doing this
- 14:39for years, and I'm going to improve my
- 14:41product at the same pace that you are
- 14:43going to improve yours, which means I
- 14:45naturally have a multi-year edge on you.
- 14:48So, every time I think about creating a
- 14:50new product, I come back to the lab and
- 14:51say, "Let's just make the lab better."
- 14:53Something we're doing right now is I am
- 14:56about to spin up another round of
- 14:58masterminds within the community. I've
- 15:00tried this in the past and it has failed
- 15:03in the past because it's really tough to
- 15:07have masterminds in a community sustain
- 15:10if you don't have a clear leader in that
- 15:12group. So, I think I have a new solution
- 15:14for solving the leadership problem. Um,
- 15:17and I'm excited about it. And the great
- 15:19thing is I think this is going to add
- 15:22huge value to the community. And when it
- 15:24comes to okay, well, should I increase
- 15:26the price for that value? I'm not going
- 15:29to do it. I'm going to keep the price
- 15:30exactly the same. I'm going to continue
- 15:31to make the the product better and more
- 15:34valuable without raising the price. I
- 15:36think the prices are at a great place
- 15:38for standard and VIP and even the basic
- 15:40tier. And I just want to make those
- 15:43products better and better so it becomes
- 15:45both an easier yes to join for the first
- 15:48time, but but more importantly, I want
- 15:51renewals to be a nobrainer year in and
- 15:54year out. I think the lab can provide so
- 15:56much value in just a couple of exchanges
- 16:00that there's just no reason you should
- 16:04think about not renewing if you are
- 16:06putting in some effort to be in the
- 16:08community and seek out some of that
- 16:10help. One example we had in the
- 16:12community this past week, we had a
- 16:14creator ask a question. He was
- 16:15considering investing in a certain
- 16:17program and it was not a cheap program.
- 16:20It was like a $10,000 program. And uh he
- 16:23asked, "Has anyone had experience with
- 16:25this? Would you invest in it?" And a lot
- 16:27of people in the community had
- 16:28experience with it. They said, "I would
- 16:29not invest in it." That's a $10,000 ROI
- 16:33in one post in the community. So, I um
- 16:37I'm excited about this. I got a little
- 16:39bit off track. Um but I'm excited about
- 16:40this mastermind program, making it
- 16:42better. As I think about my next
- 16:45educational product, I think about my
- 16:48signature products course. I'm going to
- 16:50build that and launch it in the lab. I'm
- 16:53going to do that for members of the lab
- 16:55first before I ever think about selling
- 16:57it publicly because it's a great way to
- 16:59test things. It makes that product
- 17:02better and more valuable. And
- 17:04ultimately, in a membership, you really
- 17:06shouldn't be optimizing for new members.
- 17:08You should be optimizing for member
- 17:10retention. Anyway, we're talking about
- 17:12conversion here. Sorry, I got a a little
- 17:14bit off on a tangent. We're talking
- 17:15about conversion. The biggest question
- 17:16is, what is the product I'm trying to
- 17:18sell? And my takeaway for you is you
- 17:21should focus on fewer products. You
- 17:24should focus on a signature product and
- 17:26say, let's improve conversion to that
- 17:29product and get that really, really
- 17:31working before we ever consider building
- 17:35some new product. And when it comes to,
- 17:38okay, we have traffic. We're trying to
- 17:40get people to purchase our signature
- 17:43product. A lot of this comes down to
- 17:45messaging and positioning. How do you
- 17:49position this product against
- 17:51alternatives? And then how do you
- 17:54message the value of this product?
- 17:56Positioning is really important because
- 17:58people need to have a clear reason for
- 18:01what will this product do for me and why
- 18:03is it a different offering than other
- 18:06things I'm aware of or taking no action
- 18:08at all. And I don't think a lot of
- 18:10creators are clear about this. What
- 18:11makes your product different and why is
- 18:13it better than alternatives, including
- 18:16not taking any action? We focus on all
- 18:19of the stuff. here's all the stuff
- 18:21you're going to get in this product. But
- 18:23that doesn't necessarily position this
- 18:26against other alternatives or not doing
- 18:28anything. All that does is try to
- 18:30overload people with things we think
- 18:32they ascribe value to. But really, we
- 18:34want to say this is going to solve your
- 18:37problem and it's going to solve your
- 18:39problem better than the alternatives and
- 18:42here's why you should believe us. And
- 18:43that whole story is kind of the
- 18:45messaging that goes into this. If you're
- 18:47trying to improve conversion, I think
- 18:49you can do that by being more clear in
- 18:51your positioning and playing with the
- 18:53messaging. If it's not converting very
- 18:55well, we need to say, how can we message
- 18:57this better? And most of the time, it's
- 18:59as simple as focusing on the benefits
- 19:03rather than the features. Because again,
- 19:05a lot of times sales pages, sales copy,
- 19:09it's overloaded with the stuff. Here's
- 19:11all the stuff you're gonna get. But when
- 19:14people are making a purchasing decision,
- 19:16what they want to know is, is this for
- 19:18me? Will this solve my problem? Why
- 19:21should I trust you that this will solve
- 19:23my problem? You know, is this for me?
- 19:25How can you make this seem like, yes,
- 19:27this is obviously built just for someone
- 19:29like me? If I believe this is built for
- 19:32someone like me and solves a specific
- 19:34problem or desire that I have, then the
- 19:37question is, why should I trust that
- 19:38this product will actually deliver on
- 19:40that promise? And that all comes from
- 19:42social proof. that comes from other
- 19:44people saying, "I use this product. I
- 19:46got this outcome. I'm clearly somebody
- 19:48like you." Social proof goes so much
- 19:51further in getting a sale than any
- 19:54amount of stuff, any amount of features
- 19:57that you can point to on the sales page.
- 20:00Most product sales pages can be so much
- 20:01better by being very clear. This is the
- 20:03problem we solve. We solve it for this
- 20:05type of person. In fact, here are 10
- 20:08examples of this type of person saying
- 20:10this product solved the problem for
- 20:12them. If that was just your sales page,
- 20:14sale over. People will convert. So, I
- 20:17would revisit that. Is it very clear
- 20:19what your product does, who it does it
- 20:21for, and do you have examples of people
- 20:23like that saying, "Yes, this is true,
- 20:26and here's the results." That's the
- 20:27conversion side of things. As I'm
- 20:29thinking about increasing revenue in
- 20:302025, I'm thinking, okay, what products
- 20:33am I going to focus on? The answer is
- 20:36the lab. The lab a little bit creator
- 20:39HQ, but mostly I want to get more folks
- 20:43into the lab at all levels. Standard and
- 20:45VIP if you're eligible for those levels
- 20:47if you pass the application and basic if
- 20:50you're not because I want the basic
- 20:51membership to help get people to the
- 20:54standard and VIP level. The lab is the
- 20:57best product I have built. It has the
- 20:59highest revenue potential and the
- 21:02highest customer satisfaction of
- 21:04anything that I've built. And so instead
- 21:06of building new things, I should just
- 21:08sell more units of the lab, sell more
- 21:11memberships. How can I do that?
- 21:13Improving messaging and positioning. I'm
- 21:16going to say this is what this product
- 21:18does. This is how it solves it. I didn't
- 21:20have any messaging on the sales page
- 21:22about the basic membership really until
- 21:25this week. It was a big effort this week
- 21:26is we improved messaging on the sales
- 21:28page to say here's the value of the
- 21:30basic membership if you're not eligible
- 21:31for standard NVIP because I know from my
- 21:33analytics that 80% of my audience is not
- 21:36eligible for standard NVIP. If that's
- 21:38you consider the basic membership we'll
- 21:40get you to the point where you are
- 21:41eligible and you can join. It also
- 21:43didn't say anything about the in-person
- 21:44events that we do. So now we have photos
- 21:46on the sales page of some of the
- 21:47inperson events that we've done some
- 21:48more information about that. So that
- 21:50that is a more clear positioning
- 21:53difference against other online
- 21:56communities. We're doing stuff offline
- 21:58as well. That is what I'm trying to
- 22:00improve in conversion. But what converts
- 22:04traffic converts. How am I getting
- 22:06traffic? How am I getting more traffic
- 22:08into the business? How can you get more
- 22:10traffic into your business so you can
- 22:12convert more of it into customers?
- 22:14There's a few levers to pull here as
- 22:16well. Uh the first one being platform
- 22:19strategy. Where are you operating? What
- 22:21kind of content are you making? How are
- 22:23you getting traffic to you? And when it
- 22:26comes to your own content, you need to
- 22:28choose what platforms you're going to
- 22:30put effort into. I broadly categorize
- 22:32all platforms into one of two camps.
- 22:36First one being relationship platforms.
- 22:39Second one being discovery platforms.
- 22:40You may have heard me talk about this
- 22:41before. Relationship platforms are
- 22:44systems of distribution where you have a
- 22:46direct line of communication to the end
- 22:49consumer. This is podcasting, email,
- 22:52SMS, private communities. It's great
- 22:54because you control that line of
- 22:56communication is more reliable than a
- 22:58discovery platform. It's challenging
- 23:00because you have to draw people into
- 23:02those platforms. In a lot of ways, those
- 23:04aren't even really traffic platforms. um
- 23:08you're not getting new traffic to you in
- 23:11those circumstances most of the time
- 23:12because there's not a built-in discovery
- 23:15mechanism. There's no algorithm. There's
- 23:17no third party platform that's
- 23:19incentivized to connect consumers with
- 23:22your content. That is what discovery
- 23:25platforms are for. And discovery
- 23:26platforms are typically social media and
- 23:29YouTube. So I tell people to focus on
- 23:32one discovery platform, one relationship
- 23:34platform and that is your content
- 23:36strategy. And the more similar in medium
- 23:39these two things are, the better off you
- 23:42are. For example, if you are focused on
- 23:45email as your relationship platform, you
- 23:47might want to choose a discovery
- 23:49platform that is more textbased than
- 23:52audio or video-based because consumers
- 23:54of textbased content are more likely to
- 23:57want more textbased content. If I like
- 24:00reading your content on LinkedIn or X,
- 24:02I'm more easily going to convert to an
- 24:06email subscriber than if you are putting
- 24:09reels on Instagram. If you're creating
- 24:12reels and that's how I know your
- 24:13content, it's going to be a little bit
- 24:15harder of a transition to go from reals
- 24:19viewer to email reader than LinkedIn
- 24:22reader to email reader. Does that make
- 24:24sense? So depending on your relationship
- 24:26platform of choice, email, podcasting,
- 24:30uh private communities, where you might
- 24:32do video, you might do writing, you
- 24:34might want to focus on discovery
- 24:36platforms that map to that. That being
- 24:38said, it is undeniable that in 2025,
- 24:42video is the most leverable asset type
- 24:46asset class. I guess long- form video
- 24:49can easily be broken into short form
- 24:51video. Short form video can be shared on
- 24:55literally every short form platform or
- 24:58discovery platform today. So if you are
- 25:00compelled to learn video, especially if
- 25:03you have the skill set to do video well
- 25:05already, video is a huge opportunity
- 25:08today in 2025 because it's just such a
- 25:12portable repurposable asset. And that's
- 25:15a large reason why I'm thinking about
- 25:17our company becoming more of a video
- 25:19first company. Because if we make long-
- 25:22form YouTube videos that can be more
- 25:25easily broken up into short form or if I
- 25:26just have a beautiful studio where I can
- 25:28come and sit down and record a short
- 25:29form video really quickly, then that
- 25:32asset can be syndicated, distributed
- 25:35across Instagram, Tik Tok, YouTube,
- 25:38LinkedIn X, everywhere. Short form video
- 25:41can be put everywhere. When it comes to
- 25:43traffic, you need to think about your
- 25:45content platform strategy. And depending
- 25:47on how large your team is, you'll want
- 25:49to exercise some restraint and how many
- 25:52platforms you go after because content
- 25:55platforms, especially discovery
- 25:56platforms, they're a competitive sport
- 25:59these days. It is difficult to get
- 26:04attention on these platforms because
- 26:05there's more and more people competing
- 26:07for what is finite attention and all
- 26:11this attention is being squeezed into
- 26:13the for you feed the main feeds of these
- 26:18platforms where the platform says we
- 26:20know your interest graph. We're going to
- 26:21share with you what we think you'll find
- 26:22interesting regardless of who you
- 26:24follow. So increasingly you are
- 26:26competing with like every content
- 26:28creator on the planet on each of these
- 26:30platforms. And if you're going to
- 26:31compete with the best of the best on any
- 26:33platform, you're going to have to have a
- 26:35really high standard for what is good
- 26:37content for you on that platform. And so
- 26:40I think exercising restraint in how many
- 26:43platforms you're tackling, especially,
- 26:46you know, if you're trying to cross
- 26:49mediums, like it's a it's a big
- 26:52proposition to say, I'm going to write
- 26:54on LinkedIn and I'm also going to make
- 26:56great short form content on Tik Tok.
- 26:58Those are two wildly different types of
- 27:01content. And if you as an individual are
- 27:04trying to do both of them at a
- 27:05worldclass level, you better be spending
- 27:08a lot of time consuming and practicing
- 27:10and pushing yourself to get better at
- 27:11that content or it's just not going to
- 27:14stand out and compete. And over time,
- 27:17it's going to be a higher and higher
- 27:19opportunity cost to focus on both rather
- 27:22than focusing on one. For us, this is
- 27:25why I hire really talented people within
- 27:28the content team specifically for video.
- 27:30It's not a skill set I have. And even if
- 27:33I spent all of my time trying to get
- 27:36better at video, I wouldn't be as good
- 27:38as somebody who could somehow spend more
- 27:40time. And there are so many activities
- 27:41in the business that I have to do. I
- 27:43can't spend all my time on video. So,
- 27:44there's always going to be somebody who
- 27:46has a better skill set in video than I
- 27:49do. And that's why I hire it out. But
- 27:51video is also, again, the most expensive
- 27:54set of skills you need to hire. You need
- 27:56to hire editors. You might need to hire
- 27:58a thumbnail producer. We have an audio
- 27:59engineer on our team as well. And we
- 28:02have a producer, you know. So, we have
- 28:04we have four roles on the video team
- 28:08that are not me. Producer, editor,
- 28:10thumbnail designer, audio engineer.
- 28:12That's definitely uh a higher powered
- 28:15approach than you need to take right out
- 28:17of the gate. But again, if you're doing
- 28:20video, you're competing with people like
- 28:22me who are willing to invest that kind
- 28:23of stuff into video. So, if you're not
- 28:26going to invest at that level, you need
- 28:28to be really good at making just
- 28:31compelling compelling video, which you
- 28:33don't need to have high production to
- 28:34make compelling video. You can be a
- 28:35great storyteller. You can have a great
- 28:36message and you can deliver it in a
- 28:39really engaging way. And if you can do
- 28:41that, then production is secondary. Of
- 28:43course, you pair it with great
- 28:44production and it's even more powerful.
- 28:46But if you can do great
- 28:49storytelling, really engaging on camera
- 28:53presence, production can be secondary.
- 28:56Anyway, when it comes to traffic, choose
- 28:58your platform strategy and exercise
- 29:00restraint. Ask yourself, do I need to do
- 29:02this platform right now as well? Or can
- 29:04I focus on this platform over here? Can
- 29:07I focus on this platform over here? Then
- 29:10the question is, how do I balance
- 29:13content volume versus content quality?
- 29:17Now, I have an interview coming out soon
- 29:18with uh a guy named Caleb Rston. Caleb
- 29:21was behind the scenes with Gary Vee and
- 29:23then the Hermosis most recently, and he
- 29:25kept describing this approach that he
- 29:27took and his teams that he called the
- 29:29accordion. And he said, "Like an
- 29:31accordion, we would sometimes stretch
- 29:34out what we were trying to do, expand
- 29:38what we were trying to do in terms of
- 29:40how many pieces of content we're putting
- 29:41out." Now, I think he told me that they
- 29:44were putting out 600 pieces of content
- 29:47per week for the Hermosis. I don't know
- 29:49if you and I are playing that game or if
- 29:51we'll ever be playing that game, but his
- 29:54point was there is a value in creating a
- 29:57higher volume of content, stretching out
- 29:59the accordion. But if you find that you
- 30:03are not reaching your own standard of
- 30:05excellence or if this content is just
- 30:07not performing, then you constrict the
- 30:10accordion, you shrink things back down
- 30:12to raise your standard, raise the bar of
- 30:14what you think is good content before
- 30:16trying to stretch it out again. You
- 30:18know, stretch yourself, try to do more.
- 30:21If you can't quite hit your own
- 30:23standard, restrict, hit your standard,
- 30:26and then try to stretch again and say,
- 30:27"Can we make that standard at a higher
- 30:29volume?" I really like that metaphor. I
- 30:32really like that idea. And for the last
- 30:34few months, we have really restricted
- 30:37the accordion on the YouTube channel to
- 30:39say, let's focus on uh quality of our
- 30:42videos. We have a limited team. We have
- 30:45limited team resources. Let's put more
- 30:48effort into making better, higher
- 30:50performing videos and uh do fewer of
- 30:53them. That's why we have four episodes
- 30:55of the podcast every month and one or
- 30:58two videos. That works well when it
- 31:01works. But then
- 31:03sometimes against your best efforts, a
- 31:06video doesn't perform. And that's really
- 31:08frustrating when you take fewer shots on
- 31:10goal and none of those shots hit. It
- 31:13feels really frustrating. So right now
- 31:14we're in a season of we're expanding the
- 31:16team. We're expanding the accordion. We
- 31:19are taking more shots to get more data
- 31:22on what works for us. And eventually
- 31:25when we get more signal of, okay, this
- 31:27seems to be working well for us, we're
- 31:28probably going to restrict the accordion
- 31:29again and do those videos at a higher
- 31:32level. I do think generally in 2025,
- 31:36because volume has become easier to
- 31:39attain in terms of creating content with
- 31:42different AI tools that are out there,
- 31:43you can certainly create a high volume
- 31:45of content. The new scarce resource is
- 31:48just high quality, high signal to noise
- 31:51ratio content. After we had our
- 31:54daughter, I took to LinkedIn and I was
- 31:57complaining about how I have less time
- 31:59than before and it's hard for me to keep
- 32:00up with the output of content that I was
- 32:03accustomed to. And uh Samir from Colin
- 32:06and Samir commented and he said, "I
- 32:07think you should consider a less but
- 32:11better approach, a fewer but better
- 32:13approach." which I think he's right for
- 32:15most people. You know, if you're not
- 32:17trying to compete on a pure volume game
- 32:18or if you're not seeing results from
- 32:20trying to do a volume game, then you
- 32:23might want to say, "Let's actually do
- 32:25less and do that better." And I think
- 32:28for most creators, that approach will
- 32:31actually perform better for you. A lot
- 32:33of people, including recent guest Brock
- 32:34Johnson, would say, "Well, maybe, but
- 32:37the more you post, the more you grow.
- 32:39The data doesn't lie. The more you post
- 32:40on Instagram, the more you grow on
- 32:42Instagram." That might be true from a
- 32:44pure following number, but again,
- 32:47there's no guarantee that when you get a
- 32:48new follower, that person's ever going
- 32:50to see your content again. And the most
- 32:52surefire way that your followers will
- 32:54see your content is if it performs well.
- 32:58Meaning, it's engaging, people enjoy it,
- 33:00they have high satisfaction when they
- 33:02see it. If you aren't able to put in the
- 33:04time and effort to make a good enough
- 33:07piece of content that people enjoy and
- 33:09want to share and want to uh talk about,
- 33:12want to uh engage with, then I don't
- 33:15think the volume game matters. I think
- 33:18people just start to tune out and say,
- 33:19"This stuff isn't very good. I'm going
- 33:21to stop paying attention to it." One
- 33:22aspect of traffic that not enough people
- 33:26talk about is co-promotion,
- 33:30collaborations, and audience sharing
- 33:32with other creators. This is the
- 33:34shortcut. Frankly, there are a lot of
- 33:36people that you've probably seen grow
- 33:38and grow quickly, and you may not even
- 33:40be impressed with their content. How
- 33:42could that be? Well, they likely have
- 33:44some influential friends, and they
- 33:46likely do collaborations, co-promotion,
- 33:49audience sharing with those friends. It
- 33:51is the shortcut if you have the
- 33:54resources, if you have the the
- 33:56influence, the relationships,
- 33:58um if you can make it a win-win for
- 34:00somebody. When you collaborate and
- 34:02support other creators and they support
- 34:05you and they have an audience, it is
- 34:07just much faster to get a lot of views
- 34:10on your stuff than building your own
- 34:12audience. Now, it's it's less long-term
- 34:15sustainable because it's going to come
- 34:17down to, well, how often is that creator
- 34:20going to, you know, talk about your
- 34:22stuff? But it can be a great way to
- 34:24kickstart your own audience. Anytime
- 34:27that you can structure and put together
- 34:29some sort of collaboration co-promotion
- 34:33with another creator, you should look at
- 34:35that uh as a discovery platform and
- 34:37basically say, how do I take this
- 34:39traffic that's coming from this other
- 34:42creator and convert that new viewer,
- 34:46that new attention into an email
- 34:49subscriber, a podcast listener, a
- 34:51YouTube subscriber, somebody who now is
- 34:53following me for me, that is a huge
- 34:55opportunity. community. And I know a lot
- 34:57of creators who and creatives, they
- 35:00don't worry about audience building on
- 35:01their own. They're not trying to play
- 35:03the the treadmill hamster wheel style of
- 35:05I create content all the time and that
- 35:07grows my audience. They say, I'm going
- 35:09to go and create some excellent
- 35:12excellent project. I'm going to put more
- 35:14time and effort into it than most people
- 35:16and thereby make this effort this
- 35:18project more remarkable than most
- 35:21content or things that are made. Then
- 35:24I'm going to go to my influential
- 35:25friends who have audiences and say, "Can
- 35:27I share this idea? Can I share this with
- 35:29your audience?" And because it's a
- 35:32higher standard of quality, uh, a more
- 35:35impressive overall project, they will
- 35:37often get those experiences. And if they
- 35:39pay off that experience where the
- 35:40audience enjoys it, they're going to be
- 35:42invited back the next time they have
- 35:43some big project to share. This is the
- 35:45model of authors, filmmakers, actors,
- 35:48you know, they're doing these big
- 35:50projects and then they'll come out every
- 35:52once in a while and do kind of a tour
- 35:54around to talk about that project and
- 35:56that is the opportunity to share their
- 35:58name and brand and voice and try to get
- 35:59people into their audience to make
- 36:02sharing of the next thing a little bit
- 36:03easier. I think this is an underutilized
- 36:06approach, but I do think it's uh risky.
- 36:09You know, you eventually long-term want
- 36:13to have your own audience that knows
- 36:15your stuff, loves you, trusts you, and
- 36:18if you are foregoing the opportunity to
- 36:20build that by doing some large creative
- 36:23project and hoping that you get the
- 36:25opportunity to share that with somebody
- 36:26else's audience and that starts to build
- 36:28your audience, that's a big risk that
- 36:29you're taking. So, I I tend to try to
- 36:31take kind of a middle ground where I am
- 36:34showing up. I am consistently creating
- 36:36value for people in my feeds. Also
- 36:38behind the scenes, I'm trying to do more
- 36:41and more difficult,
- 36:44impressive, high value activities that
- 36:47then are something I can collaborate and
- 36:49co-promote with other people in my
- 36:51audience as well. But it doesn't have to
- 36:52be this big project. You know, sometimes
- 36:54you can say, "Hey, let's do a joint
- 36:56webinar. Let's do a joint podcast
- 36:58episode. Let me write an an essay and
- 37:00put it in your newsletter." That's a
- 37:01week that you don't have to write an
- 37:02essay. There are lots of ways that you
- 37:04can help somebody find a win-win with
- 37:07somebody else with an audience that
- 37:09might take work off their plate or might
- 37:10provide value to their audience or maybe
- 37:13it's a future favor with you. Lots of
- 37:16ways that you can collaborate with other
- 37:17creators. And again, this is like the
- 37:20cheat code for for growing your
- 37:22audience, even if it's as little as
- 37:24saying, "Hey, you've done really well on
- 37:26Instagram over here. I'm trying to get
- 37:28started." That type of thing actually
- 37:30goes so far. And a lot of people would
- 37:33say, "Well, that's an engagement pod.
- 37:34That's bad." There are engagement pods
- 37:37of varying levels of insidiousness, you
- 37:40know, or like bad behavior. But if you
- 37:43have friends who are creating content,
- 37:45don't you support them on those
- 37:46platforms? You don't have to mechanize
- 37:49this and make it some sort of
- 37:51requirement where you say, "Every time I
- 37:52post something, I'm going to send a link
- 37:53to this group chat and everybody go like
- 37:55and comment on it." No, I'm saying let
- 37:56your friends know that, hey, in this
- 37:58season of life, I am intentionally
- 38:00putting more effort into Instagram. If
- 38:03you see my content in the feed and you
- 38:05enjoy it, a reply, a comment, a heart,
- 38:08it would go a long way. If you are
- 38:10feeling like, man, I'm not getting the
- 38:12engagement that I want on this platform.
- 38:15Are you giving that engagement to other
- 38:17people? Because humans are a
- 38:20reciprocal species. If you are not
- 38:23engaging with other people, they're
- 38:25probably not going to go out of their
- 38:26way to engage with you either. So, if
- 38:28you want more people to support your
- 38:30work, maybe you should go first and
- 38:32support more people's work yourself as
- 38:34you go. Now, let's assume you have a
- 38:37signature product or know what that is
- 38:38going to be. If you want to learn how to
- 38:40launch that product and earn as much as
- 38:42possible, watch this video where I break
- 38:44down my exact launch strategy that
- 38:46earned more than $60,000 in just four
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