The power of productive friction | Nicole Dyson | TEDxBrisbane — Transcript
Full transcript
- 0:01[applause and music]
- 0:05[applause]
- 0:11>> If we want young people to go far, we
- 0:13need them to be more than just
- 0:14resilient. We need them to be agile.
- 0:17This is something I've learned after two
- 0:18decades in education, working with more
- 0:20than 130,000 students and teachers,
- 0:23schools and systems,
- 0:25designing learning experiences that
- 0:26engineer productive friction,
- 0:29deliberately placing young people inside
- 0:30moments of stretch and uncertainty. Now,
- 0:34friction is the force that opposes
- 0:35motion, but productive friction, that
- 0:38lives in the space between I can and I
- 0:40can't. Productive friction is the
- 0:42perfect playground for potential to be
- 0:44realized,
- 0:46because potential isn't realized doing
- 0:47something easy.
- 0:49And whilst the idea I want to share with
- 0:50you today is grounded in research,
- 0:53it didn't start there.
- 0:54It started in all boys year nine English
- 0:58class.
- 1:01Yes.
- 1:03My head of department told me that
- 1:05volunteering for this project would be
- 1:08good experience, uh which I'm sure was
- 1:10code for nobody else wants the class.
- 1:13It was no coincidence that this class
- 1:15was an eclectic mix of the more
- 1:18interesting boys in the cohort. It was
- 1:21thought at the time that by bringing
- 1:22these
- 1:24characters into a single English class,
- 1:27we, and by we I mean me, could provide
- 1:30these boys with the targeted support
- 1:31that they would need to
- 1:33re-engage back in education. What could
- 1:36possibly go wrong?
- 1:39As a teacher, I only ever had two rules
- 1:40in the classroom. The first rule was we
- 1:42stop learning when we stop listening.
- 1:45In a world where notifications flash on
- 1:47our phones and our watches and
- 1:48everything in between, sometimes the
- 1:50greatest gift we can give others
- 1:52is our attention.
- 1:54The second rule was if you waste time,
- 1:55you pay it back. And as a chronic
- 1:57procrastinator, I live the consequences
- 1:59of that rule almost every day.
- 2:01So, it was no surprise that when two
- 2:03boys took a bathroom break that took
- 2:05them via the water bubbler on the other
- 2:08side of the school, they found
- 2:10themselves repaying back that time in
- 2:12their lunch break.
- 2:14With only moments left of our shared
- 2:16incarceration, one of the boys looked up
- 2:18at me and said,
- 2:21"I don't mean to be rude, miss,
- 2:24but"
- 2:26Now, we all know nothing good happens at
- 2:28the end of that sentence. So, on the
- 2:30outside, I put my best teacher face on.
- 2:32You know the one, like everything moves
- 2:33in slow mo. You lean forward, your eyes
- 2:36narrow, and then at the end, you just
- 2:37lift your eyes slightly, daring the
- 2:40student to finish the sentence.
- 2:42On the inside, I cringed, "Please, don't
- 2:43do it."
- 2:45"I don't mean to be rude, miss, but
- 2:47why are we doing this?"
- 2:50Now, here was a question I'd heard
- 2:51before. No seasoned teacher survives
- 2:53without developing an arsenal of
- 2:55responses to this one. Like, "It's
- 2:57important to learn how to learn.
- 3:01You don't know when you'll need this in
- 3:03your future." Or my personal favorite,
- 3:05"This is a building block of knowledge
- 3:07that will unlock other, more fun
- 3:09learning later."
- 3:12At the time, the boys, like all of you
- 3:14nine, were being asked to read a novel
- 3:15and then write an analytical essay on
- 3:17one of the themes. It was pretty stock
- 3:18standard English fair.
- 3:20The reality, they were never going to
- 3:21read the book. Most had a reading age of
- 3:24year four or year five, far below the
- 3:26literacy level required, and some
- 3:27couldn't spell analytical essay, let
- 3:29alone write one.
- 3:31So, as I opened my mouth to autopilot a
- 3:33reply, I found myself instead saying,
- 3:39"Because we have to.
- 3:41And I'm sorry."
- 3:44This random moment of radical honesty
- 3:47has stayed with me ever since.
- 3:49Did we have to?
- 3:51Cuz the truth of the answer is a lot of
- 3:53what we ask young people to do in school
- 3:56is designed to help them to succeed in
- 3:59school, but not necessarily to succeed
- 4:01in life.
- 4:03And if I had to sum up the problem in a
- 4:05line, it would be this.
- 4:07As students get older, school gets more
- 4:09predictable, right as life gets less
- 4:12predictable.
- 4:14As students move through our education
- 4:16system, learning tends to narrow. Tasks
- 4:19become more structured, outcomes become
- 4:21more defined, and success, well, that
- 4:23becomes about getting the right answer
- 4:25in the right way.
- 4:26But this narrowing occurs precisely as
- 4:29young people's cognitive capacity
- 4:31actually expands. Their abstract
- 4:33reasoning increases, their executive
- 4:34function strengthens, their cognitive
- 4:36flexibility, well, that improves.
- 4:39What changes though
- 4:41is their experience of failure.
- 4:44In adolescence,
- 4:45fear shifts.
- 4:47It becomes less about physical risk and
- 4:50more about social risk.
- 4:52Failure stops being about falling over
- 4:54and starts being about being seen
- 4:57falling over.
- 4:58Judged.
- 5:00Embarrassed.
- 5:02Labeled.
- 5:04But here's the paradox.
- 5:06Right at the developmental moment when
- 5:08young people need to practice navigating
- 5:10uncertainty most,
- 5:12we scaffold away the struggle, quietly
- 5:15teaching the opposite.
- 5:17Which brings us to here.
- 5:18We're training young people to succeed
- 5:20in certainty and then judging them for
- 5:23struggling in uncertainty.
- 5:25Now, when we notice this gap, the usual
- 5:26response is to talk about resilience,
- 5:28and resilience does matter.
- 5:30But the way we've taught resilience
- 5:32often misses the practical application
- 5:34that young people need most.
- 5:36Resilience is often theoretical,
- 5:38explaining how to recover after a
- 5:40hypothetical fall. But you can't fully
- 5:43learn how to handle discomfort just by
- 5:45talking about it.
- 5:47Resilience is also often taught in
- 5:49really heavy contexts,
- 5:51which is not exactly a safe place to
- 5:53practice.
- 5:54So, we find ourselves here.
- 5:56We've built an education system that
- 5:58minimizes young people's exposure to
- 6:00failure,
- 6:01and then act surprised when they fear
- 6:03it.
- 6:05Now, firstly, we need to get more
- 6:07precise about the capability we're
- 6:08trying to develop. Resilience is how you
- 6:11recover after the fall, but agility
- 6:15Agility is the action you can take
- 6:18whilst you're still in motion.
- 6:20Agility is persisting when things feel
- 6:23uncertain, adapting when things don't
- 6:25work, and staying calm under pressure.
- 6:29In a world defined by uncertainty,
- 6:31unpredictability, and friction, this
- 6:33distinction matters.
- 6:35Agility is the capability this changing
- 6:38world demands, and yet
- 6:40many young people have never been taught
- 6:41how to do it.
- 6:43The solution is surprisingly simple. We
- 6:46build agility like we build anything,
- 6:48with fast, frequent, and fun practice.
- 6:51In classrooms, this looks like 10 to
- 6:5315-minute challenges once a week
- 6:55embedded within existing curriculum. And
- 6:58there's a simple recipe to these
- 7:00challenges.
- 7:01The first ingredient is friction.
- 7:04Not random difficulty, but calibrated
- 7:08stretch. Too little stretch and there's
- 7:10no growth. Too much and the brain's
- 7:11threat response takes over.
- 7:14Psychologists call this the
- 7:15Yerkes-Dodson curve. Performance
- 7:18actually peaks with a moderate level of
- 7:20challenge. Now, this peak lives inside
- 7:24productive friction. Our job is to find
- 7:26that productive friction zone, and then
- 7:28slowly inch the peak forward through
- 7:33action.
- 7:34Agility is not a theory, it's an action.
- 7:37The challenge design must provide the
- 7:39conditions for students to persist,
- 7:41adapt, and experience pressure
- 7:43in real time. Now, this is consistent
- 7:46with what we know from performance
- 7:47psychology. Capability develops with
- 7:49deliberate practice at the edge of
- 7:52current ability, not passive exposure.
- 7:55The third ingredient, reflection.
- 7:58Because experience alone can't create
- 8:00learning. Metacognition, the ability to
- 8:03think about your thinking, is one of the
- 8:04strongest predictors of transfer.
- 8:07After each challenge, students must have
- 8:09the space to ask what went well,
- 8:12what didn't,
- 8:13what would I do differently next time,
- 8:15and why does that matter?
- 8:18Friction,
- 8:19action,
- 8:21reflection.
- 8:22That's FAR.
- 8:24It's not a theory, it's developmental
- 8:26science applied deliberately. But, let's
- 8:28look at FAR in action. One example is a
- 8:31challenge we like to call the Festival
- 8:33of a random object.
- 8:36Students are placed in random teams,
- 8:37often with people they don't normally
- 8:39work with, and as a team are given 10
- 8:42minutes to design an entire festival
- 8:44experience that heroes a random object
- 8:47of the group's choice. Now, this could
- 8:49be the potato
- 8:51or
- 8:52the bidet. That's happened.
- 8:56A second example of these challenges is
- 8:58something we like to call Silent Sleuth.
- 9:01Students walk into a silent classroom.
- 9:03On each desk is a different unseen
- 9:05challenge. On the board is a timer
- 9:08that's already started ticking down.
- 9:10Now, in one, we have the chaos of
- 9:12collaboration. In another, the stress of
- 9:14silence. In both, we have no single
- 9:17right answer to the challenge and the
- 9:20pressure of time.
- 9:22Some students enjoy this, but most find
- 9:25the conditions uncomfortable, but that's
- 9:27deliberate. We're engineering productive
- 9:30friction. At the end, we don't ask who
- 9:32won.
- 9:33We ask,
- 9:35"What did you do when you got
- 9:37uncomfortable?
- 9:39Did you step back?
- 9:41Did you step up?
- 9:43Did you get frustrated? Or did you
- 9:45decide the task was stupid and just tap
- 9:47out entirely?
- 9:49Because it's in these moments, not the
- 9:51outcome, where agility is revealed and
- 9:55built. And we know this works.
- 9:58We've tracked changes in more than 2,000
- 10:00students across 40 schools. When
- 10:02teachers embed agility across a 10-week
- 10:05term, students' confidence in their own
- 10:08agility grows by 10 percentage points.
- 10:10That's one percentage point a week. But
- 10:13maybe the piece that surprised us the
- 10:14most is that some of our most
- 10:16under-resourced schools, government,
- 10:18regional, remote, showed the most
- 10:21significant shift.
- 10:25Now, despite cosmetic upgrades,
- 10:27smartboards, iPads, BookTok,
- 10:33the fundamentals of education of
- 10:34teaching and its relationship to
- 10:36learning haven't shifted significantly.
- 10:39In most classrooms, success is still
- 10:42measured by assessment tasks that
- 10:44privilege the learner who can
- 10:45regurgitate the facts back the fastest
- 10:47and in the right order.
- 10:50But here's the thing we don't often like
- 10:51to admit.
- 10:53Sometimes we protect young people from
- 10:55friction
- 10:57because friction makes us uncomfortable.
- 11:01And in this way, a young person's
- 11:03comfort zones begin to mirror the
- 11:06comfort zone of the adults closest to
- 11:08them.
- 11:09It's often easier for us just to teach
- 11:12the content, easier for us to control
- 11:14the outcome,
- 11:15easier for us to avoid the mess.
- 11:19But what's easier for adults is not
- 11:21always what's best for young people.
- 11:24Because when we remove the opportunity
- 11:26for productive friction,
- 11:28we don't remove discomfort from our
- 11:30young people's lives.
- 11:33We just delay it.
- 11:35What if each week young people practice
- 11:38navigating uncertainty and friction
- 11:41the way we practice literacy and
- 11:42numeracy?
- 11:44They wouldn't be resilient eventually.
- 11:47They'd be agile now.
- 11:50And that's what the world they're
- 11:51entering actually demands.
- 11:53Because the safest place for a young
- 11:56person to fail is not out there.
- 11:59It's in here.
- 12:01With a teacher who's brave enough to
- 12:03step back
- 12:05and let their students step up.
- 12:09Thank you.
- 12:10>> [applause]
- 12:14[applause]
- 12:19[applause]
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