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The power of productive friction | Nicole Dyson | TEDxBrisbane — Transcript

by TEDx Talks · 1,748 words · 330 segments · language en · Watch on YouTube

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  1. 0:01[applause and music]
  2. 0:05[applause]
  3. 0:11>> If we want young people to go far, we
  4. 0:13need them to be more than just
  5. 0:14resilient. We need them to be agile.
  6. 0:17This is something I've learned after two
  7. 0:18decades in education, working with more
  8. 0:20than 130,000 students and teachers,
  9. 0:23schools and systems,
  10. 0:25designing learning experiences that
  11. 0:26engineer productive friction,
  12. 0:29deliberately placing young people inside
  13. 0:30moments of stretch and uncertainty. Now,
  14. 0:34friction is the force that opposes
  15. 0:35motion, but productive friction, that
  16. 0:38lives in the space between I can and I
  17. 0:40can't. Productive friction is the
  18. 0:42perfect playground for potential to be
  19. 0:44realized,
  20. 0:46because potential isn't realized doing
  21. 0:47something easy.
  22. 0:49And whilst the idea I want to share with
  23. 0:50you today is grounded in research,
  24. 0:53it didn't start there.
  25. 0:54It started in all boys year nine English
  26. 0:58class.
  27. 1:01Yes.
  28. 1:03My head of department told me that
  29. 1:05volunteering for this project would be
  30. 1:08good experience, uh which I'm sure was
  31. 1:10code for nobody else wants the class.
  32. 1:13It was no coincidence that this class
  33. 1:15was an eclectic mix of the more
  34. 1:18interesting boys in the cohort. It was
  35. 1:21thought at the time that by bringing
  36. 1:22these
  37. 1:24characters into a single English class,
  38. 1:27we, and by we I mean me, could provide
  39. 1:30these boys with the targeted support
  40. 1:31that they would need to
  41. 1:33re-engage back in education. What could
  42. 1:36possibly go wrong?
  43. 1:39As a teacher, I only ever had two rules
  44. 1:40in the classroom. The first rule was we
  45. 1:42stop learning when we stop listening.
  46. 1:45In a world where notifications flash on
  47. 1:47our phones and our watches and
  48. 1:48everything in between, sometimes the
  49. 1:50greatest gift we can give others
  50. 1:52is our attention.
  51. 1:54The second rule was if you waste time,
  52. 1:55you pay it back. And as a chronic
  53. 1:57procrastinator, I live the consequences
  54. 1:59of that rule almost every day.
  55. 2:01So, it was no surprise that when two
  56. 2:03boys took a bathroom break that took
  57. 2:05them via the water bubbler on the other
  58. 2:08side of the school, they found
  59. 2:10themselves repaying back that time in
  60. 2:12their lunch break.
  61. 2:14With only moments left of our shared
  62. 2:16incarceration, one of the boys looked up
  63. 2:18at me and said,
  64. 2:21"I don't mean to be rude, miss,
  65. 2:24but"
  66. 2:26Now, we all know nothing good happens at
  67. 2:28the end of that sentence. So, on the
  68. 2:30outside, I put my best teacher face on.
  69. 2:32You know the one, like everything moves
  70. 2:33in slow mo. You lean forward, your eyes
  71. 2:36narrow, and then at the end, you just
  72. 2:37lift your eyes slightly, daring the
  73. 2:40student to finish the sentence.
  74. 2:42On the inside, I cringed, "Please, don't
  75. 2:43do it."
  76. 2:45"I don't mean to be rude, miss, but
  77. 2:47why are we doing this?"
  78. 2:50Now, here was a question I'd heard
  79. 2:51before. No seasoned teacher survives
  80. 2:53without developing an arsenal of
  81. 2:55responses to this one. Like, "It's
  82. 2:57important to learn how to learn.
  83. 3:01You don't know when you'll need this in
  84. 3:03your future." Or my personal favorite,
  85. 3:05"This is a building block of knowledge
  86. 3:07that will unlock other, more fun
  87. 3:09learning later."
  88. 3:12At the time, the boys, like all of you
  89. 3:14nine, were being asked to read a novel
  90. 3:15and then write an analytical essay on
  91. 3:17one of the themes. It was pretty stock
  92. 3:18standard English fair.
  93. 3:20The reality, they were never going to
  94. 3:21read the book. Most had a reading age of
  95. 3:24year four or year five, far below the
  96. 3:26literacy level required, and some
  97. 3:27couldn't spell analytical essay, let
  98. 3:29alone write one.
  99. 3:31So, as I opened my mouth to autopilot a
  100. 3:33reply, I found myself instead saying,
  101. 3:39"Because we have to.
  102. 3:41And I'm sorry."
  103. 3:44This random moment of radical honesty
  104. 3:47has stayed with me ever since.
  105. 3:49Did we have to?
  106. 3:51Cuz the truth of the answer is a lot of
  107. 3:53what we ask young people to do in school
  108. 3:56is designed to help them to succeed in
  109. 3:59school, but not necessarily to succeed
  110. 4:01in life.
  111. 4:03And if I had to sum up the problem in a
  112. 4:05line, it would be this.
  113. 4:07As students get older, school gets more
  114. 4:09predictable, right as life gets less
  115. 4:12predictable.
  116. 4:14As students move through our education
  117. 4:16system, learning tends to narrow. Tasks
  118. 4:19become more structured, outcomes become
  119. 4:21more defined, and success, well, that
  120. 4:23becomes about getting the right answer
  121. 4:25in the right way.
  122. 4:26But this narrowing occurs precisely as
  123. 4:29young people's cognitive capacity
  124. 4:31actually expands. Their abstract
  125. 4:33reasoning increases, their executive
  126. 4:34function strengthens, their cognitive
  127. 4:36flexibility, well, that improves.
  128. 4:39What changes though
  129. 4:41is their experience of failure.
  130. 4:44In adolescence,
  131. 4:45fear shifts.
  132. 4:47It becomes less about physical risk and
  133. 4:50more about social risk.
  134. 4:52Failure stops being about falling over
  135. 4:54and starts being about being seen
  136. 4:57falling over.
  137. 4:58Judged.
  138. 5:00Embarrassed.
  139. 5:02Labeled.
  140. 5:04But here's the paradox.
  141. 5:06Right at the developmental moment when
  142. 5:08young people need to practice navigating
  143. 5:10uncertainty most,
  144. 5:12we scaffold away the struggle, quietly
  145. 5:15teaching the opposite.
  146. 5:17Which brings us to here.
  147. 5:18We're training young people to succeed
  148. 5:20in certainty and then judging them for
  149. 5:23struggling in uncertainty.
  150. 5:25Now, when we notice this gap, the usual
  151. 5:26response is to talk about resilience,
  152. 5:28and resilience does matter.
  153. 5:30But the way we've taught resilience
  154. 5:32often misses the practical application
  155. 5:34that young people need most.
  156. 5:36Resilience is often theoretical,
  157. 5:38explaining how to recover after a
  158. 5:40hypothetical fall. But you can't fully
  159. 5:43learn how to handle discomfort just by
  160. 5:45talking about it.
  161. 5:47Resilience is also often taught in
  162. 5:49really heavy contexts,
  163. 5:51which is not exactly a safe place to
  164. 5:53practice.
  165. 5:54So, we find ourselves here.
  166. 5:56We've built an education system that
  167. 5:58minimizes young people's exposure to
  168. 6:00failure,
  169. 6:01and then act surprised when they fear
  170. 6:03it.
  171. 6:05Now, firstly, we need to get more
  172. 6:07precise about the capability we're
  173. 6:08trying to develop. Resilience is how you
  174. 6:11recover after the fall, but agility
  175. 6:15Agility is the action you can take
  176. 6:18whilst you're still in motion.
  177. 6:20Agility is persisting when things feel
  178. 6:23uncertain, adapting when things don't
  179. 6:25work, and staying calm under pressure.
  180. 6:29In a world defined by uncertainty,
  181. 6:31unpredictability, and friction, this
  182. 6:33distinction matters.
  183. 6:35Agility is the capability this changing
  184. 6:38world demands, and yet
  185. 6:40many young people have never been taught
  186. 6:41how to do it.
  187. 6:43The solution is surprisingly simple. We
  188. 6:46build agility like we build anything,
  189. 6:48with fast, frequent, and fun practice.
  190. 6:51In classrooms, this looks like 10 to
  191. 6:5315-minute challenges once a week
  192. 6:55embedded within existing curriculum. And
  193. 6:58there's a simple recipe to these
  194. 7:00challenges.
  195. 7:01The first ingredient is friction.
  196. 7:04Not random difficulty, but calibrated
  197. 7:08stretch. Too little stretch and there's
  198. 7:10no growth. Too much and the brain's
  199. 7:11threat response takes over.
  200. 7:14Psychologists call this the
  201. 7:15Yerkes-Dodson curve. Performance
  202. 7:18actually peaks with a moderate level of
  203. 7:20challenge. Now, this peak lives inside
  204. 7:24productive friction. Our job is to find
  205. 7:26that productive friction zone, and then
  206. 7:28slowly inch the peak forward through
  207. 7:33action.
  208. 7:34Agility is not a theory, it's an action.
  209. 7:37The challenge design must provide the
  210. 7:39conditions for students to persist,
  211. 7:41adapt, and experience pressure
  212. 7:43in real time. Now, this is consistent
  213. 7:46with what we know from performance
  214. 7:47psychology. Capability develops with
  215. 7:49deliberate practice at the edge of
  216. 7:52current ability, not passive exposure.
  217. 7:55The third ingredient, reflection.
  218. 7:58Because experience alone can't create
  219. 8:00learning. Metacognition, the ability to
  220. 8:03think about your thinking, is one of the
  221. 8:04strongest predictors of transfer.
  222. 8:07After each challenge, students must have
  223. 8:09the space to ask what went well,
  224. 8:12what didn't,
  225. 8:13what would I do differently next time,
  226. 8:15and why does that matter?
  227. 8:18Friction,
  228. 8:19action,
  229. 8:21reflection.
  230. 8:22That's FAR.
  231. 8:24It's not a theory, it's developmental
  232. 8:26science applied deliberately. But, let's
  233. 8:28look at FAR in action. One example is a
  234. 8:31challenge we like to call the Festival
  235. 8:33of a random object.
  236. 8:36Students are placed in random teams,
  237. 8:37often with people they don't normally
  238. 8:39work with, and as a team are given 10
  239. 8:42minutes to design an entire festival
  240. 8:44experience that heroes a random object
  241. 8:47of the group's choice. Now, this could
  242. 8:49be the potato
  243. 8:51or
  244. 8:52the bidet. That's happened.
  245. 8:56A second example of these challenges is
  246. 8:58something we like to call Silent Sleuth.
  247. 9:01Students walk into a silent classroom.
  248. 9:03On each desk is a different unseen
  249. 9:05challenge. On the board is a timer
  250. 9:08that's already started ticking down.
  251. 9:10Now, in one, we have the chaos of
  252. 9:12collaboration. In another, the stress of
  253. 9:14silence. In both, we have no single
  254. 9:17right answer to the challenge and the
  255. 9:20pressure of time.
  256. 9:22Some students enjoy this, but most find
  257. 9:25the conditions uncomfortable, but that's
  258. 9:27deliberate. We're engineering productive
  259. 9:30friction. At the end, we don't ask who
  260. 9:32won.
  261. 9:33We ask,
  262. 9:35"What did you do when you got
  263. 9:37uncomfortable?
  264. 9:39Did you step back?
  265. 9:41Did you step up?
  266. 9:43Did you get frustrated? Or did you
  267. 9:45decide the task was stupid and just tap
  268. 9:47out entirely?
  269. 9:49Because it's in these moments, not the
  270. 9:51outcome, where agility is revealed and
  271. 9:55built. And we know this works.
  272. 9:58We've tracked changes in more than 2,000
  273. 10:00students across 40 schools. When
  274. 10:02teachers embed agility across a 10-week
  275. 10:05term, students' confidence in their own
  276. 10:08agility grows by 10 percentage points.
  277. 10:10That's one percentage point a week. But
  278. 10:13maybe the piece that surprised us the
  279. 10:14most is that some of our most
  280. 10:16under-resourced schools, government,
  281. 10:18regional, remote, showed the most
  282. 10:21significant shift.
  283. 10:25Now, despite cosmetic upgrades,
  284. 10:27smartboards, iPads, BookTok,
  285. 10:33the fundamentals of education of
  286. 10:34teaching and its relationship to
  287. 10:36learning haven't shifted significantly.
  288. 10:39In most classrooms, success is still
  289. 10:42measured by assessment tasks that
  290. 10:44privilege the learner who can
  291. 10:45regurgitate the facts back the fastest
  292. 10:47and in the right order.
  293. 10:50But here's the thing we don't often like
  294. 10:51to admit.
  295. 10:53Sometimes we protect young people from
  296. 10:55friction
  297. 10:57because friction makes us uncomfortable.
  298. 11:01And in this way, a young person's
  299. 11:03comfort zones begin to mirror the
  300. 11:06comfort zone of the adults closest to
  301. 11:08them.
  302. 11:09It's often easier for us just to teach
  303. 11:12the content, easier for us to control
  304. 11:14the outcome,
  305. 11:15easier for us to avoid the mess.
  306. 11:19But what's easier for adults is not
  307. 11:21always what's best for young people.
  308. 11:24Because when we remove the opportunity
  309. 11:26for productive friction,
  310. 11:28we don't remove discomfort from our
  311. 11:30young people's lives.
  312. 11:33We just delay it.
  313. 11:35What if each week young people practice
  314. 11:38navigating uncertainty and friction
  315. 11:41the way we practice literacy and
  316. 11:42numeracy?
  317. 11:44They wouldn't be resilient eventually.
  318. 11:47They'd be agile now.
  319. 11:50And that's what the world they're
  320. 11:51entering actually demands.
  321. 11:53Because the safest place for a young
  322. 11:56person to fail is not out there.
  323. 11:59It's in here.
  324. 12:01With a teacher who's brave enough to
  325. 12:03step back
  326. 12:05and let their students step up.
  327. 12:09Thank you.
  328. 12:10>> [applause]
  329. 12:14[applause]
  330. 12:19[applause]

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