The Most Valuable Digital Product Training You'll Ever Watch — Transcript
Full transcript
- 0:00I'm going to show you how I built a
- 0:01digital product business that does
- 0:03$500,000 a month and exactly what I do
- 0:06if I had to start over and get back here
- 0:09so you can run the same playbook. And
- 0:12the thing that made it work wasn't a
- 0:13better product. It was that I stopped
- 0:16guessing. Now, you should probably
- 0:18listen to me on this, to be honest. If
- 0:19you don't know me, my name is Richard
- 0:21Yu. I sold my first digital product in
- 0:23university, a $500 productivity course.
- 0:26It did about $500,000 in 8 months. And
- 0:29since then, my digital products have
- 0:31done over 32 million in sales. And to
- 0:34prove it's not just one person who got
- 0:36lucky, here are three of my clients.
- 0:38Lila, a university student, did over
- 0:40$12,000 in total sales completely
- 0:42faceless. [music]
- 0:43Priscilla, a stay-at-home mom with two
- 0:45kids, made over 20 grand in her second
- 0:47month. And Shawn, working 80 hours a
- 0:50week as a full-time nurse, made over
- 0:52105,000 in sales [music] in a little
- 0:54over 4 months. Now, to be clear, those
- 0:57are sales, not profit, and they're also
- 0:58not typical. Your results are going to
- 1:00vary depending on your effort, your
- 1:02offer, and your market.
- 1:03>> [music]
- 1:03>> I'm showing you these so you can see the
- 1:05real steps in a real working business,
- 1:09not a promise of what you'll make. So,
- 1:11here's exactly what I'm going to walk
- 1:12you through. First, how to find a
- 1:15product that people already want to buy
- 1:17and prove it before you build anything.
- 1:19Second, how to package it so people pick
- 1:22yours over everyone else's. And third,
- 1:25how to deliver so well that your buyers
- 1:27come back for more. Fourth, how to turn
- 1:30attention into buyers without your
- 1:33content feeling like an advertisement.
- 1:35And fifth, how to use your numbers to
- 1:37keep hitting winner after winner. I'll
- 1:39give you the mistakes that I've seen
- 1:41thousands of students make [music]
- 1:43and exactly what I do in order if I had
- 1:46to start from zero tomorrow. And I'll
- 1:49cover both paths, making your own
- 1:51digital product if you want to sell your
- 1:52own, and selling someone else's product
- 1:55for commission if you don't want to make
- 1:56your own product yet.
- 1:57>> [music]
- 1:58>> Most people think that the hard part of
- 2:00digital products is making the product.
- 2:02It isn't.
- 2:03The hard part is that almost [music]
- 2:05everyone is guessing. Every step in this
- 2:07video replaces a guess
- 2:09with evidence. If you're here for a
- 2:11quick hack,
- 2:13this is not that video.
- 2:15If you want to know what to build and
- 2:17why, [music] then make sure you stick
- 2:18around. So, step one is to find a
- 2:20product that people already want to buy.
- 2:23If you've ever built something, launched
- 2:25it, and heard nothing back, this is
- 2:28usually why.
- 2:29Most people start like this.
- 2:31>> [music]
- 2:31>> They pick something that they know. They
- 2:33spend a month building a course around
- 2:34it, and then they post about it and hope
- 2:36the right people show up. That sounds
- 2:39logical. It's also how you spend 3
- 2:41months on a product that nobody buys.
- 2:44You see, knowing a topic doesn't prove
- 2:46anyone will pay for it. You need [music]
- 2:48evidence before you can build. And
- 2:50here's how I found mine without even
- 2:52realizing it.
- 2:53>> [music]
- 2:54>> In college, people kept coming up to me
- 2:56with the same questions. Richard, how
- 2:59did you raise your grades from last
- 3:00semester?
- 3:01How are you waking up so early at 4:00
- 3:03or 5:00 a.m. in the morning? How are you
- 3:04so disciplined? You take cold showers.
- 3:06You stick to your routine. How are you
- 3:08this disciplined? And back then, I hired
- 3:09my first business coach, my first
- 3:11business mentor, and he said, "Okay, why
- 3:13don't you make a digital product on it?"
- 3:15And I never really seen it that way. The
- 3:17questions that my friends, my roommates,
- 3:19they asked [music] me, those questions
- 3:20weren't small talk. They were actual
- 3:23real demand. People were asking me over
- 3:25and over. They were telling me that they
- 3:27wanted to learn from me before I had
- 3:29ever built my own digital product. So, I
- 3:32took the knowledge I had and I packaged
- 3:34it into a simple productivity course,
- 3:36priced it at $500, and in 8 months, it
- 3:38did half a million in sales. Now,
- 3:40listen, I did not guess the topic. The
- 3:42market told [music] me first. So, here's
- 3:45the first question you need to ask
- 3:46before you build anything. What evidence
- 3:49says that there are already buyers who
- 3:51want this?
- 3:52If you answer that, then go find out.
- 3:54Three places that I look. One, the
- 3:56questions people already ask you.
- 3:58Friends, co-workers, your DMs. This is
- 4:00what happened to me. And if people
- 4:02around you keep asking you how you did
- 4:03something, write it down. That's the
- 4:05same signal that changed it for me.
- 4:07Two,
- 4:08go online and look for content that's
- 4:10already winning. Search your topic on
- 4:11Instagram or YouTube and look for
- 4:13outliers. An outlier is a post or a
- 4:16video that did way better than what that
- 4:18accounts videos normally do. If an
- 4:20account normally gets 2,000 views and
- 4:22then you see one post has 200,000 views,
- 4:24that's clearly an outlier. It tells you
- 4:26that that topic landed, not just the
- 4:28account.
- 4:29And then scroll down and read the
- 4:30comments underneath that video. People
- 4:32will literally type out the problem that
- 4:34they would pay to fix.
- 4:36Pay attention to the ones that have the
- 4:37most likes on those comments. And open
- 4:39that account and look for other winners.
- 4:41Follow the related posts on the app and
- 4:43do it again.
- 4:44A few hours of doing that and you'll
- 4:45have a list of what your market already
- 4:47watches and what it's already looking
- 4:50for. I call that a demand map. Now, you
- 4:53don't know what to search for? Just go
- 4:54and try ChatGPT or Cloud. Give me 30
- 4:56things that people search for in this
- 4:58niche. That's your starting list.
- 5:00Number three, products that are already
- 5:02selling. If people are already paying
- 5:04for something like it, that's the
- 5:05strongest evidence there is. That's
- 5:07exactly why selling someone else's
- 5:09product is such a good place to start.
- 5:12It's called product arbitrage. Uber, you
- 5:14see, does not own millions of cars.
- 5:17It's simply the app that connects riders
- 5:19with drivers.
- 5:20With product arbitrage, you don't make
- 5:22the products. You just connect a product
- 5:24that already sells with the people who
- 5:26want it. And you keep a cut of every
- 5:28sale. The testing's already done. And
- 5:30the cut can be quite big. You see, most
- 5:33traditional commission programs pay 3 to
- 5:3510%. Digital products pay 50 to up to
- 5:3885% commissions. On a $1,000 product,
- 5:41that's the difference between $50 and
- 5:43$500 on the the sale.
- 5:46Now, there's a trap here. Sometimes
- 5:48people need what you teach, but they
- 5:50don't want it yet because people buy
- 5:52outcomes, not methods. Look at my own
- 5:54store.
- 5:55Nobody asked me for a cold shower
- 5:56course.
- 5:57They asked how I got better grades and
- 5:59got locked in.
- 6:01The 4:00 a.m. wake-ups and the cold
- 6:03showers were just how I got there. The
- 6:05grades were what they wanted. Or take
- 6:07Lucas.
- 6:08He was a college student who played a
- 6:10video game called Rocket League.
- 6:12Teaching a video game sounds kind of
- 6:14like the last thing anyone would want to
- 6:15pay for money, right? Well, but the
- 6:17players, they don't want lessons. They
- 6:19want to win more games. So, that's
- 6:21exactly what he sold. In his first 40
- 6:23days of launching, he did over 31,000
- 6:26individual product sales. Obviously,
- 6:28that's not typical. He worked super hard
- 6:30for those results. But the rule is so
- 6:32simple. If people already want your
- 6:34topic, build around it. If they don't,
- 6:37change your topic or connect it to an
- 6:39outcome that they already want. But
- 6:41here's what surprised me when I started.
- 6:43Even when people want exactly what
- 6:45you're selling, most of them will still
- 6:47buy it from someone else. Step two,
- 6:50package it so people pick yours.
- 6:52Think about how you scroll. Dozens of
- 6:55posts go by. You stop on maybe one.
- 6:57Everyone else is lost. Demand gives you
- 7:00the opportunity.
- 7:01Packaging decides how much of it you
- 7:04actually get.
- 7:05Packaging is the promise you make and
- 7:08how you frame it. It's on your content.
- 7:11That's your hook. That's your first
- 7:12line. That's your cover. And on your
- 7:13product, it's the name, the promise, and
- 7:17the price. [music] This is where a lot
- 7:18of people go wrong. They see a post that
- 7:20went viral. They copy the words. They
- 7:22swap in their topic, and it flops. Don't
- 7:24copy the words. Figure out why people
- 7:27stopped to watch it. I'll give you an
- 7:29example. There's a framing that works
- 7:30over and over. How to get this result so
- 7:33fast it feels like cheating. I'm sure
- 7:35you've seen this all over YouTube. And
- 7:37why does this work? It's a result people
- 7:39already want faster than they thought
- 7:41possible, and it feels like an unfair
- 7:44advantage. If your audience wants a
- 7:46result badly and wants it fast, that
- 7:48framing fits. But, if your buyer is
- 7:50making a careful, serious decision, a
- 7:52flashy framing can push away the exact
- 7:55person you want. Same words, different
- 7:57audience, opposite results.
- 8:00This is also why I don't post the same
- 8:02thing everywhere. I'm on Instagram, I'm
- 8:05on YouTube, and each one gets a
- 8:07different format. On Instagram, a lot of
- 8:09what works is short reels, 7 to 14
- 8:12seconds. The only job is to stop the
- 8:14scroll.
- 8:15On YouTube, it's long videos, just like
- 8:18this one. The job there is to teach
- 8:20enough that you trust me.
- 8:22And inside each platform, not every post
- 8:25has the same job.
- 8:26Some content is built for reach, broad
- 8:28topic, big promise, made to get in front
- 8:30of as many new people as possible. Other
- 8:32content is built to convert, specific
- 8:35problem, real proof, a clear next step.
- 8:38It gets fewer views, but it's where
- 8:40buyers come from. Say you teach
- 8:42productivity.
- 8:43A reach post is something like, "How I
- 8:45wake up at 4:00 a.m. without an alarm."
- 8:48A convert post is, "The exact morning
- 8:50routine I'd give a student step-by-step
- 8:53and where to [music] get the full
- 8:54system."
- 8:55Most beginners, they only make one kind.
- 8:58All reach and they get views with very
- 9:01little sales. All conversion and nobody
- 9:03ever sees it. You need both. And before
- 9:06you post anything, test it.
- 9:08Put your hook or your cover next to the
- 9:11top posts in your niche and be honest.
- 9:14Would you stop on yours? Show it to a
- 9:16friend. And if the answer is no, fix it
- 9:19before it goes live. So, here's the
- 9:21question.
- 9:23Does this give the right [music] person
- 9:24a clear reason to pick mine over
- 9:27everything else in one glance? Now,
- 9:30let's say it works. They click, they
- 9:32buy. This next part decides whether
- 9:34that's the last time they ever buy from
- 9:36you. Step three, deliver so well that
- 9:39your buyers come back for more.
- 9:41The moment someone clicks, the question
- 9:44in their head, it changes. Before it
- 9:46was, "Well, which one should I pick?"
- 9:48After it's, "Did I pick right? Should I
- 9:50keep going?"
- 9:52Your opening has to answer that. [music]
- 9:55And there's a simple framework for it.
- 9:57Promise, proof, plan.
- 10:00Promise, repeat what they came for right
- 10:02away in the very first 5 seconds so they
- 10:04know they're in the right place. Proof,
- 10:07give them your best reason to trust you
- 10:09on this. This is the one that most
- 10:11people completely skip. Find your single
- 10:13reason and use it every time. And by the
- 10:15way, it doesn't have to be some huge
- 10:17social proof. I helped raise my own
- 10:18grades. I helped my first 10 friends do
- 10:20this. Whatever's true for you. And plan,
- 10:23show them where this is going. Clearly
- 10:25enough that they commit to the rest.
- 10:28And if that sounds familiar, it's
- 10:30because that's exactly how this video
- 10:32opened up. What I built,
- 10:34why you should listen, the five steps,
- 10:37that wasn't an accident. Here's what
- 10:38actually decides whether any of this
- 10:41works.
- 10:42The goal isn't views. It is not how long
- 10:45someone watches.
- 10:46The goal is satisfaction. Did they get
- 10:49what you promised or better? Every
- 10:51promise sets an expectation.
- 10:53If your post promises a raw,
- 10:55behind-the-scenes look, well, then give
- 10:57them raw.
- 10:58If your product promises a step-by-step
- 11:00system, well, give them steps, not a
- 11:03pile of motivation.
- 11:04I've seen this pattern across thousands
- 11:06of students. When someone has a refund
- 11:08problem, it usually isn't a product
- 11:11problem. It's a promise problem. The
- 11:14product was fine.
- 11:15It just wasn't what the post said it
- 11:17would be. And if you're selling someone
- 11:19else's product, this matters twice.
- 11:22A refund usually takes your commission
- 11:24back with it. Satisfied buyers come
- 11:27back.
- 11:28They buy the next thing. They tell a
- 11:29friend.
- 11:30That's the flywheel.
- 11:32Editing, nice design, a fancy sales
- 11:34page, those help, but they cannot save a
- 11:37weak idea or an empty product. So, write
- 11:41your promise in one sentence, and then
- 11:44check that everything you deliver keeps
- 11:46it. Quick thing.
- 11:48I'm not here to entertain you.
- 11:49I'm here to show you how this actually
- 11:51works. If that's what you want more of,
- 11:54subscribe. That's the only time I'll
- 11:56ask. So far, you've got a product that
- 11:58people want, package so they pick it,
- 12:00deliver it so they come back. None of
- 12:02that matters if nobody buys, and this
- 12:04next step is where most people's content
- 12:07falls apart. Step four, turn attention
- 12:10into buyers.
- 12:12Views are nice, but views do not pay
- 12:14you. Here's how most people ask for the
- 12:16sale. Value, value, value, and then out
- 12:19of nowhere, link in bio, buy my course.
- 12:21It feels a little bit like a bait and
- 12:22switch, and people scroll right past it.
- 12:24The next step should feel like the most
- 12:26useful thing you could offer. Not a
- 12:28take, a give.
- 12:30Then right, people actually thank you
- 12:32for it.
- 12:33Here's the test that I use.
- 12:35Would an honest expert with nothing to
- 12:37sell still mention this because it makes
- 12:40the content more useful? If yes, mention
- 12:42it. If no, don't force it.
- 12:45This is where product arbitrage has a
- 12:47real advantage. If your post is about a
- 12:50problem, and the product you're selling
- 12:52solves that exact problem,
- 12:55mentioning it is not a pitch. It's just
- 12:57the answer. [music]
- 12:59And if your offer cannot naturally be
- 13:01the answer, extend the lesson.
- 13:03Give them the next piece they're going
- 13:05to want anyway. Here's what I do on
- 13:07Instagram.
- 13:08On some posts, I'll say, "Comment a word
- 13:10below, and I'll send you the breakdown."
- 13:12They comment, they get a DM with
- 13:14something useful, and now we're in a DM
- 13:16conversation. That's called a comment
- 13:18keyword. There are four ways to move
- 13:20someone from a post to a purchase, from
- 13:22simplest to most personal.
- 13:25The first is link in bio.
- 13:26They tap it, and they go straight to the
- 13:28checkout page, they buy. A comments, you
- 13:30reply to that comment and you point them
- 13:32directly to your product. A keyword,
- 13:35they comment a keyword and something
- 13:36automatically gets sent to them in the
- 13:38DMs. And a DM conversation, you actually
- 13:41talk with them on a one-on-one basis and
- 13:43get to know them and build a
- 13:44relationship. Start with the link in
- 13:46your bio. Add others as you grow. And
- 13:49here's the principle. Your content does
- 13:51not have to make the whole sale, it just
- 13:54has to make the next step obvious. Now,
- 13:57once the first sales come in, the
- 13:59question changes. It's not what should I
- 14:02make, it's what should I make more of.
- 14:05Step five, use your numbers to keep
- 14:08hitting winner after winner.
- 14:10Once something's live, it's evidence.
- 14:12Good or bad, it tells you what to do
- 14:14next. Most people here double down and
- 14:16they think, do the same thing again.
- 14:18That's not it. Doubling down means
- 14:20keeping the reason something worked and
- 14:22finding a new or better way to use it.
- 14:24Remember my productivity course? After
- 14:27it did over half a million dollars in
- 14:28sales, people started asking me a new
- 14:30question. Not how are you so
- 14:32disciplined, now it was Richard, how the
- 14:34heck did you make half a million with
- 14:36one single digital product? Same signal
- 14:39as before, people asking, so I didn't
- 14:41make productivity course number two, I
- 14:43followed that question. I started
- 14:45teaching people how to build digital
- 14:47products. That's the business that does
- 14:49$500,000 a month today.
- 14:52That's what doubling down actually looks
- 14:54like. You see it in practice, you've got
- 14:56these three moves. One, more content on
- 14:59the angle that worked. Same reason it
- 15:02worked, new framing, new format.
- 15:04Two, a second product for the same
- 15:07buyer. They trusted you once,
- 15:10what do they need next? Number three, a
- 15:13price ladder. A ladder just means offers
- 15:16at different prices for different levels
- 15:18of the commitment. Say, a a
- 15:21entry product, then a mid-price program
- 15:24for people who want more. Then,
- 15:26high-ticket hands-on help for the people
- 15:29who want the most. Same buyer,
- 15:32more ways to say yes. To know which move
- 15:34to make, track four numbers: views,
- 15:37clicks or comments, conversations, and
- 15:39sales.
- 15:41Every week, look at where people drop
- 15:42off. That's your bottleneck. Picture a
- 15:44bottle. It doesn't matter how wide the
- 15:46bottom is, everything pours out at the
- 15:48speed of the narrowest point.
- 15:50Here's what that can look like. You have
- 15:5230 posts, 1,000 views each, that's a
- 15:54total of 1,000 views that you've created
- 15:55through those posts. If 1% click onto
- 15:58the link in your bio, that's 300 clicks.
- 16:00And if 5% of those people buy, that's 15
- 16:03sales. That's just an illustration, not
- 16:04a guarantee. Your numbers may be
- 16:06different. The point is finding where
- 16:08they break. If the views are low, well,
- 16:10your topic or your packaging is not good
- 16:12enough. If you have views, but no
- 16:13clicks, it's your next step. If people
- 16:16click, but don't buy, it's your offer or
- 16:19your page. Fix the bottleneck that's
- 16:21holding you back first. Now, seven
- 16:24things I've learned the hard way fast.
- 16:26One, your most viewed posts can be your
- 16:28least valuable. If something goes viral
- 16:30on an off-topic idea, you'll track
- 16:32thousands, maybe even millions of people
- 16:34who will never buy what you sell.
- 16:35Your account is one campaign, not a pile
- 16:37of separate posts. Two, one viral post
- 16:40is a clue, not proof. Before you build
- 16:43around it, look for the same thing
- 16:45working again and again, especially on
- 16:46other people's accounts. Number three, a
- 16:49result can have more than one cause. A
- 16:51post might have worked because of the
- 16:53hook or because of how it was structured
- 16:55and delivered. Copy only the hook, and
- 16:58you might miss the part that actually
- 17:00did the work. Four, study what failed,
- 17:03not just what worked. If you only look
- 17:05at winners, you can prove any bad idea.
- 17:09Five, being specific costs you reach. Go
- 17:12as broad as you can, but never so broad
- 17:15that the right buyer [music] can't tell
- 17:17it's for them. Six, if a visual and
- 17:19edits or design choice doesn't make
- 17:21something clear, it's decoration. Cut
- 17:24it. And seven, everything you decide
- 17:27before you post is still a guess. The
- 17:29market gets the final vote. So, if I
- 17:31lost everything tomorrow and had to
- 17:33start from zero, here's exactly what I
- 17:35do in order. First, I write down every
- 17:38question people have ever asked me.
- 17:40That's my first list of demand. Then,
- 17:42I'd spend a few hours building a demand
- 17:44map, outliers, the accounts behind them,
- 17:47and the comments underneath them. If
- 17:49nothing I know has proof behind it yet,
- 17:51I'd start with product arbitrage. Find a
- 17:54product that's already selling in that
- 17:56space and connect it with buyers. Then,
- 17:59I make two kinds of content. Reach to
- 18:02get seen. Convert to get sales on the
- 18:04platform where my buyers already are. I
- 18:07put one link in my bio, then add a
- 18:09comment keyword. And every week, I'd
- 18:11write down four numbers. Views, clicks,
- 18:14conversations, and sales. And fix the
- 18:17narrowest one. No guessing at any step.
- 18:20All of this comes down to one idea.
- 18:23Better decisions come from better
- 18:24information and knowing how to read it.
- 18:27That's the biggest advantage I have.
- 18:29I've worked with over 3,000 students.
- 18:31What that number really means is this.
- 18:34I've watched thousands of people make
- 18:35these exact decisions. Which product,
- 18:38which promise, which post, which price.
- 18:40And then, I got to see what happened
- 18:42next. So, when I look at a new product
- 18:45or new niche, I'm not starting blind.
- 18:47I've usually seen that decision play out
- 18:49before. But, a good decision still has
- 18:51to get done every week. That's what
- 18:53turns this from a video you watched into
- 18:55a business you run. This isn't a magic
- 18:57button. You still post. You still help
- 19:00people. You just stop guessing. And if
- 19:02you want to see how all five of these
- 19:04steps connect into one system, I've
- 19:06recorded a free masterclass. Because
- 19:09once your product, your buyers, and your
- 19:11traffic are all connected? Each one
- 19:13feeds the next. It's the first link in
- 19:15the description. It's going to appear in
- 19:16the video right here as well. So, go
- 19:18ahead and tap on this right here and I
- 19:19look forward to seeing you on the other
- 19:20side.
About this transcript
This page contains the full transcript of The Most Valuable Digital Product Training You'll Ever Watch by Richard Yu, generated from the public captions YouTube serves with the video. The transcript has 3,585 words across 548 segments, with the original timestamps preserved so you can click any line to jump to that moment in the embedded player.
What you can do with it
Use the transcript to take notes, quote the speaker, build a study guide, generate a summary with ChatGPT or Claude via the YouTube Summary tool, or export it as a timed subtitle file with YouTube to SRT. You can also re-open it in the transcriber to choose a caption track available on the video.
Free YouTube transcript tool
YouTube2Text is a free YouTube transcript generator — no signup, no daily limit. Paste any YouTube link and get the full transcript instantly, with timestamps, click-to-jump, caption language selection, AI prompts for ChatGPT, Claude, and Gemini, and exports to TXT, SRT, VTT, or Markdown.