The Most Passive $104K/M Online Business You've Never Heard Of — Transcript
Full transcript
- 0:00On this podcast, we only reserve the P word passive for like things that I truly believe
- 0:05can be. And I I don't like that word usually, but I will use it when I feel like it applies. And it
- 0:11seems like this is one of those exceptions where it does apply. The best part about this business
- 0:15model, we talk about the money and everything like that, and that's awesome, but genuinely,
- 0:19once you get that client in the door, this becomes 99% passive. Your website does not need to be
- 0:26touched ever again. I have clients that have been with me for 5 years now and I haven't spoken to
- 0:31them or had any communication with them since and they've been paying me every single month
- 0:35and that's my goal. People like to talk about real estate like it's passive but it's definitely Oh
- 0:41jeez started. Definitely not. This is a thousand times more passive than real estate cuz the risk
- 0:47is so much lower. You're not taking out a half million dollar mortgage on some property and the
- 0:53overhead is so low in this business. If you're using the most drag and drop userfriendly tools,
- 0:58you're spending no more than like $25 a month in total overhead. Our company does around
- 1:03$100,000 a month as a whole, and our overhead's maybe less than $5,000 a month. Yeah, it's crazy.
- 1:09I was so desperate to get out of the situation I was in in my previous career. I just threw
- 1:14out the number. I go $6,000 and within 20 minutes it was wired. And I looked at my wife, I'm like,
- 1:19"Somebody just wired me $6,000." I'm like, "It didn't seem real." I was chasing time freedom and
- 1:26I tried finding it in things like drop shipping, day trading, other business models online. But
- 1:31when I found this business model, I was in it for the time freedom and the easiness of it. But the
- 1:37real thing that gets me excited is the unlimited amount of time I get to spend with my kid.
- 1:43So, let me tell you about Kyle. A while back, Kyle texted an old high school friend a screen
- 1:48recording and 20 minutes later had six grand wired into his bank account. and he had never earned a
- 1:53dollar online before that day. Six years later, he runs what he calls a website landlord business,
- 2:00doing about $104,000 a month with almost no overhead. And yes, he works only an hour or
- 2:06two a day. He uses cheap online tools to find supply and demand gaps. Then he builds basic
- 2:12websites within those niches. So today, of course, we're going to talk about how you can copy Kyle,
- 2:17what his script is for closing these deals, and what niches are still untapped. Enjoy. All right.
- 2:22Well, Kyle, tell me what a website landlord is. So, essentially, a website landlord is people who
- 2:29own pieces of internet real estate. And it's not domain flipping or anything like that. It's you're
- 2:35basically building a website for a certain niche in a certain city and then renting out that lead
- 2:41flow that comes through it to an actual local business owner. So, let me give you an example.
- 2:46If I were to build a website right now for junk removal services in Austin, Texas, I don't own a
- 2:53junk removal company. I don't have a client that has a junk removal company. Anybody can build
- 2:57whatever website they want, you know. So, I go out and build this website that's all about junk
- 3:02removal services in Austin, Texas. I do what's called SEO on the website to get it ranking. It's
- 3:08involves content and something called backlinks we can get into later, but I get that website ranking
- 3:13to page one. And once it's on page one of Google, so that it shows up anytime somebody searches for
- 3:19junk removal services in Austin, Texas. Obviously, people are going to be clicking on it. Obviously,
- 3:24there are hundreds if not thousands of people in Austin, Texas every day going to Google to try
- 3:28and find a junk removal company. So, if my website is one of those sites on page one, I'm gonna get a
- 3:35percentage of those people searching. And once they come to my site, they're going to see the
- 3:40little phone number that's on my website, right? It's called a tracking phone number. I can control
- 3:44where all those calls flows to. It's my like dummy number. So when people call that phone number,
- 3:50it automatically forwards to a business owner I've partnered up with. Right? But to backtrack just a
- 3:55hair, before I even have a business owner hooked up to them, I'm getting the site to page one.
- 4:00It's getting calls. At first, I'm just letting all those calls go to voicemail before I have a
- 4:04client working with me. It's no big deal. Let them go to voicemail. There will be more callers next
- 4:09month. There's never ending. and you're capturing their info, they're not like as likely to convert,
- 4:14you know, if you find a guy to buy your leads and he calls them later, but at least you still
- 4:18have the data and it's proof of concept. So, you can say, "Hey, Bob, I get three calls a day for
- 4:22people searching for exactly what you're selling." Exactly. Exactly. Well, the best part about this
- 4:28is that the overhead is so low in this business model. Like if you're using the most expensive
- 4:33tools or like the most drag and drop userfriendly tools, you're spending no more than like
- 4:39$25 a month in total overhead per site. That's for the hosting, the URL, and the phone number,
- 4:45right? So, the benefit of that is that once I do have a website, it's getting like 50 to 100
- 4:51calls or so a month, I'm calling up that junk removal company in Austin, Texas, and I'm like,
- 4:56"Hey, man. I got this website. It's getting like 50 calls a month of people looking for
- 4:59junk removal services in Austin. I connect them to you for a week for free and I'm not going to
- 5:04take a credit card information from you. I'm not going to um make you sign anything. It's literally
- 5:09just a free trial. And sometimes it sounds too good to be true to them and they're just like,
- 5:14"It sounds suspicious." But usually they're like, "Well, whatever. All you need is my email and
- 5:18phone number." So you give them the free trial and you just want them to start trusting you and
- 5:22to see that your leads are good. So then they'll want to pay for that. Right. Exactly. So, I give
- 5:27them the free trial and by the end of that week, if they've made some money off my calls, that next
- 5:32conversation I have with them is really just about what monthly flat fee we negotiate. Can I pause
- 5:38you because I feel like that's the that's a big key of this is if they're making any money on on
- 5:43my calls. How do you know that they're reporting accurately, that they're not lying, that they're
- 5:48following up with the leads, that they're actually answering the phone, etc., or is does there just
- 5:52have to be a good bit of trust involved? Well, I could see if they're answering the calls or not.
- 5:58Sometimes in the call tracking platform, I could see the recordings and stuff, but the thing is is
- 6:03if they are didn't make any money off of it, then they're probably not going to be a good client for
- 6:09me anyways. So, I'm just going to move on to the next person because if they're not making money
- 6:12off of it, why would they pay me, right? Sure. And if they are making money off of it, they're
- 6:18not going to want me to turn the calls off. So, the incentives are aligned. Exactly. So, can you
- 6:23see the the recordings or the call transcripts as well? Yes. So, if they're like, "Sorry, yeah,
- 6:28I got a few calls but didn't go anywhere and then you look at the transcript and it's like,
- 6:31all right, $700 invoice sent." You're like, "Hey, bro." Yes. But you're saying that doesn't even
- 6:36happen that often because they see that the calls are good and now it's just a matter of not will
- 6:40you pay me, but how much will you pay me? Yeah. It we come up with a flat fee and I don't do any
- 6:45contracts with them. I'm just like, you know what? Cancel anytime because I have the leverage because
- 6:51I'm sending them the calls and if they cancel the calls go away. So they're basically if they cancel
- 6:55they're agreeing to lose a big portion of their income, right? So they could cancel whenever they
- 7:00want, right? So they have that exit. So it's a pretty easy conversation. They saw the calls,
- 7:06they trust me versus a standard marketing company who does like sells Google ads or Facebook ads or
- 7:12something like that. these sales calls for those people. It's it's a trust game. They're working
- 7:17out like, "Hey, can I convince this guy to pay me $1,500 a month for the next six months and without
- 7:25any guarantee of results, right? That's a tough sell. It's like you have to show them testimonials
- 7:30and be like, "Look, I promise you I'm really, really good at this, but sign this contract
- 7:34and you're going to pay me for the next six months whether I get you results or or not." With me, the
- 7:38whole script is flipped because I'm like, "Hey, I already did the work of building and ranking
- 7:42a website and it's sending you calls and you're making money off of me before we even agree on a
- 7:48deal." And I'm not pressure selling. Yeah. This is more of like a a landlord and tenant relationship,
- 7:53not like a oh customer, please work with me, right? Relationship. This is the rent. And if you
- 7:59don't like I've had I've had rental homes. It's like the rent is not negotiable because I've got
- 8:0418 people applying for this house. 100%. You don't want these calls. I'm just going to call Joe down
- 8:09the street. And I know that sounds like aggressive and mean, but like my service is hugely beneficial
- 8:15to small business owners who can't afford to to take that $1,500 a month risk on some marketing
- 8:22company with no guarantee of results. These small businesses, most of the guys I work with,
- 8:27they they only have 1,500 bucks to gamble on a marketing company. So with me, there's no
- 8:32gambling. day one, they're getting leads to pay for my services. There's never a loss of money.
- 8:40It's I'm an instant slot machine. You put you put $1,000 into me, I'm sending you $5,000 back. You
- 8:47see what I mean? So, it's really a huge benefit to these like more mom and pops that can't afford
- 8:52to gamble in a marketing company. Well, you mentioned like I don't have contracts. Like I
- 8:57don't I don't negotiate on price. And this is a trust business and results are the greatest
- 9:02form of trust there is. Right? Contracts equal lack of trust in a relationship. You're saying,
- 9:08"I already brought you results. They were free. I called you and I brought you results. Like
- 9:12this is the price. I don't need a contract cuz I got a guy waiting." Exactly. I'm not afraid
- 9:17of you cancelling. I could call the next person. I love like this is one of my general frameworks for
- 9:23life is do the hard thing first. So, like if you start a business and it is just a beast and you're
- 9:29beating your head against the wall and it takes months to get profitable, that means everything
- 9:33after that point is just going to be so much nicer and easier. Every business after that point, every
- 9:37sale after that point in the same business you're saying, listen, bro, I did the hard part. The hard
- 9:43part is ranking. That's my skill. You're good at junk removal. You keep doing that. I'm really good
- 9:48at being a website landlord. I've already done the hard part. I've proven the results. And then
- 9:53everything after that is just gravy. Exactly. Exactly. It's it's just day one results and
- 9:58uh that's that's really the benefit. The only downside for the business owner is that their
- 10:03brand isn't being advertised on my site, right? But they don't care because the only reason you
- 10:10want to be on page one is because you want the customers that come from page one. And it's tons.
- 10:15It's not just any customers. It's high intent customers because no one is typing into Google
- 10:22junk removal services in Austin unless they're looking to purchase junk removal services in
- 10:27Austin. And plus, a lot of these people have had experience with paid ads. And paid ads, you get
- 10:32such low ROI because you pay thousands of dollars for them. And plus, if you're anything like me,
- 10:37which I think most searchers are, once you go to search on Google and you see a bunch of ads in
- 10:42this top section of the front page, you scroll right past them and go to the results below,
- 10:46which is where we are. Because people have this inclination or what's the word, the the belief
- 10:52that if you're in the spots below the ads, that means you're the best in town. When in reality,
- 11:00showing up right there has nothing to do with your quality of work. You could be the worst
- 11:05junk removal company in the whole state and you'll still be on page one because you have
- 11:09good SEO. Well, just like anything, if you're the best at marketing, you win. Yeah. Right. Yeah.
- 11:14And and the great part about the best part about this business model, we talked about the money
- 11:18and everything like that and that's awesome, but genuinely once you get that client in the door,
- 11:24this becomes 99% passive. All right? as you scale to more be because once the site is built and
- 11:32ranked, majority of the time your website does not need to be touched ever again because we're
- 11:37competing in low competition SEO spaces like longtail searches. Not even not even because
- 11:44junk removal Austin might not be a great example because I haven't done my research on a actual
- 11:49lowhanging fruit niche in city but SEO is just a game of competition. I don't want to go into
- 11:54a niche where like personal injury lawyer Los Angeles where the competing websites are funded
- 12:00by major marketing companies that these law firms are paying $50,000 a month to. I want to compete
- 12:07against Joe, Bill, and Steve in Oram, Utah with a junk removal company where they have websites that
- 12:12I'm competing against. They bought those websites maybe back in 2005 and haven't touched them since.
- 12:18And so I go in there, yeah, make a halfdecent site and do basic SEO and I'm knocking them out of the
- 12:23park really quickly and I don't have to do ongoing SEO to maintain the site because I'm already so
- 12:31far ahead and they're not even noticing that they're that they're not in the number one spot
- 12:34anymore and they're still getting roughly the same amount of calls because being in spot one, two,
- 12:37or three is roughly the same. Yeah. Funny because OM Utah is actually really competitive usually
- 12:43as well as return missionaries like myself. I know you just picked that city at random,
- 12:47but super competitive there. But I want to just mention the passive part one more time because
- 12:51it is genuinely passive. The only thing that the only time it becomes like maybe an hour or two a
- 12:57day of work is when you scale up to a point where I'm at where I have like over a hundred clients
- 13:03and maybe 20% of those clients every month credit cards decline and I have to go follow up payment,
- 13:09right? And so I just test involves me shooting out texts and emails every day to follow up with them
- 13:14to collect the payment. Maybe by the end of the month, one or two of them don't pay. I have some
- 13:18churn and then I'm following up. Just making phone calls to find a new client to replace them. Yeah.
- 13:23Hey, YouTube's fine, but what about when you're driving around? What about when you're mowing
- 13:26the lawn? You need my audio podcast, The Kerner Office. Just look up TKO Pod in Apple, Spotify,
- 13:33or wherever you get your podcast. I mean, what we're talking about is basic supply and demand.
- 13:38You're saying you look to the supply and demand first. Not necessarily the keyword volume,
- 13:42but the supply and demand. And there are at least a thousand home service niches out there. And I
- 13:47know that sounds like too much, but there's really not. If I say the word gutters, then it's gutter
- 13:51cleaning, gutter repair, gutter replacement. Like just in the gutters, there's at least 10,
- 13:56right? So let's just say there's a thousand to be conservative. And then let's say there's only
- 14:00a thousand cities worthy of trying to rank. That's a million supply and demand variations
- 14:06that we're talking about. Are you telling me that the market is so perfectly efficient that
- 14:11all million of those combinations are there's a there's the right amount of supply and demand in
- 14:16all of them? Absolutely not. And a decade from now there still won't be. Right? So that's the
- 14:22level of opportunity here. And on this podcast, we only reserve the P word passive for like things
- 14:28that I truly believe can be. And I I don't like that word usually, but I will use it when I feel
- 14:33like it applies. And it seems like this is one of those exceptions where it does apply. So listen,
- 14:38it's not like dividends, right? It's not passive dividends. Well, it takes activity to get to the
- 14:44passive point. I'll tell you right now, you know, people like to talk about real estate like it's
- 14:49passive, but it's definitely Oh, dude. than we started. Definitely not. This is a thousand times
- 14:56more passive than real estate because the risk is so much lower. You're not taking out a half
- 14:59a million dollar mortgage on some property and your overhead is maybe 20 $25 a month in total
- 15:06overhead. Plus, you cash flow way more and the maintenance is so much lower. So, let me ask
- 15:11you about pricing. I'm going to make an assumption here because I'm kind of in this industry and I've
- 15:15I've been in lead genen forever. Different types of lead genen, directory sites. To me, there's a
- 15:21lot of overlap here with directory sites. I mean, a directory site could be a a website landlord,
- 15:26a rank and rent site, right? Yes. So, I'm going to make an assumption that you've tested a pay-perle
- 15:32model here as opposed to a flat monthly price model because you thought, man, we could be much
- 15:38more profitable if we charge 30 bucks per call. And 30 bucks per call is very generous because we
- 15:43know that his close rate is 50%, his average job is $800. So, 30 bucks per call is cheap for him.
- 15:50you tested it and then you saw that it just didn't work as well because these business owners want to
- 15:55know what their bill is going to be every month. Even if they net out behind, they would rather
- 15:59pay you a flat fee every month because of the predictability of it. Is that accurate at all? So,
- 16:06what most of these business owners want to do is a commissionbased and they want to just pay on
- 16:10jobs they close. But obviously, I can't do that because that requires me to track all their jobs
- 16:15and trust. you know, there's no way for me to know if they actually closed the job or not. And if
- 16:20you could if you could trust them perfectly, it'd probably be more profitable for you. I'm actually
- 16:25for It's funny you bring that up because for the first time ever, I my contractor that I use for my
- 16:29house, we've become pretty good friends and just recently I started generating concrete leads for
- 16:34him and we're actually doing a 10% commission with it and it's turning out to be way more profitable.
- 16:39But that's because I totally trust him and he's a cool guy. Yeah. Yep. But the pay-per- call thing,
- 16:45yes, it's unpredictable for the client. And I've done things in the past where they have
- 16:49fluctuating tiers of rates where it's like, hey, if you get 25 to 50 calls, you're going to pay
- 16:55this much. If you get 50 to 100 calls, you're going to pay this much. I've kind of abandoned
- 16:58that, not only for the client's sake, but for my sake. I know I do really well. I make around 35k
- 17:05a month, and it might be sound impressive to some people, and it is, I guess, kind of impressive. Is
- 17:09that profit? That's pretty much the overhead is like so low. It's our company does around
- 17:15$100,000 a month as a whole and our overhead's maybe less than $5,000 a month. Yeah, it's crazy.
- 17:21But the point I'm trying to make is I am not one of those aggressive entrepreneurs with like SOPs
- 17:28and watching motivation videos and going to the gym every morning. I am at my core a fairly lazy
- 17:35guy. Like I used to work in television. I worked in television for 10 years. And I was working 20
- 17:42to 24-hour days some days during show weeks. Like I worked on award shows like the Oscars,
- 17:48Emmys, and big shows like that. And when there's a deadline, there's no avoiding that deadline. I
- 17:52was grinding it out and got burnt out and started looking for business modes. I guess the reason
- 17:57that relates to what I'm about to say is because I really wanted I was chasing time freedom and I
- 18:04tried finding it in things like dropshipping, day trading, other business models online. But when
- 18:09I found this business model, I was in it for the time freedom and the easiness of it. And so when I
- 18:14first started, I had this rush of motivation built out really, really big for the first few years
- 18:19because I was just I had my eye on the prize. But I'm in year six of doing this business model now,
- 18:25right? And at the level I'm making, which some people would assume I should probably be making
- 18:30more after six years, but I'm I've kind of fallen into the comfort zone. I'm making a a number that
- 18:36I'm really comfortable with. But the reason I've switched from the tiered pricing to the monthly
- 18:43flat rate pricing is because I wanted simplicity. When you have the tiered pricing, I have clients
- 18:50reaching out to me being like, why did my invoice pop up to 1,500 this month? Then they want to go
- 18:55over every single lead with me and determine whether it was actually a legitimate lead or
- 18:58not. Yeah, I don't want that headache. I'd rather make less money and have this be 100% passive than
- 19:04squeak out an extra 5 to 10 grand a month because I'm like overanalyzing and auditing all the leads.
- 19:10Auditing leads. Yeah. I don't want anything to do with that. Clients that have been with me for five
- 19:15years and I haven't spoken to them or had any communication with them since and they've been
- 19:20paying me every single month and that's my goal. How long did it take you after starting this six
- 19:25years ago to see your first win? Three months. I kind of did it a backwards way. I since I was
- 19:31really hungry to get money in the door, I didn't do it the classic way of building the sites first,
- 19:36then finding a client. What I did was I went onto my phone, I went into my Facebook, Instagram,
- 19:40I made a list of all the business owners I knew, right? And I came across this one friend of mine
- 19:45who was an attorney, um, a workers comp attorney. He was a friend of mine from high school. I hadn't
- 19:50talked to him in 10 years, though. But I reached out to him. I made a screencast video where I
- 19:54recorded my screen and showed him how this business model works and how I could build
- 19:57him a site targeting Torrance. I could build him a site targeting Long Beach, Anaheim, Sei Valley and
- 20:03specific cities targeting where I could generate him leads from. And he loved the idea. He wanted
- 20:09to try it. And he said, "What do I have to pay to get this ball rolling?" And so I just I had
- 20:12never I had never made a single dollar in my life outside of W2 earnings. And so I just threw out
- 20:19a number because I always heard in movies and stuff, aim high. And you know, in your defense,
- 20:24like a personal injury attorney as like an agency owner is like the golden club. Well,
- 20:29it was a worker. They've got budget. It was a worker. Okay. You said that. Okay. So it was
- 20:33still attorneys are great clients. Yeah. They've got cash. Yes. Exactly. I I just threw up the
- 20:37number. I go $6,000 and within 20 minutes it was wired. And I looked at my wife. I'm like, somebody
- 20:43just wired me $6,000. I'm like, it didn't seem real. The good thing about that is I still at the
- 20:49time wasn't like an expert at this. But what was good about that is that this was somebody I knew
- 20:55and I didn't want to burn his trust and and burn a relationship. And so by him sending me that money,
- 21:00it lit a fire to get things going. I didn't care or deliver. Yeah. I didn't care if I spent every
- 21:06single dime of that $6,000 in outsourcing or the ways to make it happen faster. I just needed to
- 21:13deliver results cuz I knew if I did, it would be a long-term relationship. and he's still
- 21:16my client to this day. Wow. Now, what does he pay on an ongoing basis? Well, since he was a friend,
- 21:22he did have fluctuating. At first, we started out at like 5,000 or so a month and then we
- 21:29got once the lead flow started increasing. I got to like 7,500 a month and stuff, but over
- 21:34time like we we've restructured deals cuz he is a friend. We go on hikes and stuff sometimes. He
- 21:39was pay started paying me like 300 bucks per new client he landed, which added a little bit more
- 21:45incentive to me. And then he would also pay a base SEO fee of like 1,500 bucks. So he pay me 1,500
- 21:51bucks a month plus $300 per new client he signs up. Wow. So you spent your first three months
- 21:57just learning. Were you building and publishing anything or just kind of learning tools? Yeah,
- 22:01I was just building and learning. Well, I think it's so important that when anyone launches any
- 22:06agency, digital marketing, whatever, start with your network. Like, it all comes down to trust.
- 22:11Don't be afraid to burn your friend. Like, just let it light a fire under you to overd deliver
- 22:16and start with your network. Because if you just start cold with people out of insecurity,
- 22:20which I've done that before, it's going to be so much harder to get your first yes. But if
- 22:24you get your first yes from a friend, now you have a case study that you can sell to all the
- 22:28cold leads. 100%. I always tell people I think a key is digging yourself into a hole, you know,
- 22:35which is what I did. It sounds crazy, but I know exactly what you mean. Yeah. I I I accepted $6,000
- 22:42from this guy and I'm not the type of person that feels comfortable just robbing someone. So,
- 22:46I felt this overwhelming pressure to dig myself out of this hole. I'm like, he's expecting
- 22:51something very soon. I got to get into action. It's kind of like a gym membership. You know,
- 22:57if you go sign up at Planet Fitness and you're paying $10 a month, it's very easy for you to
- 23:01be like, I don't feel like going this month, big deal. 10 bucks, right? But if you're spending like
- 23:07500 bucks a month on a gym membership, you're be like, I better show up because spending this damn
- 23:14money. Well, didn't you tell me that you first learned how to do this from a course? And if so,
- 23:18how much did that cost? Did that light a fire under you? $6,500. Was it a course and a community
- 23:25or just just one and community? It was it was a good one, right? It doesn't exist anymore. That
- 23:31course doesn't uh really exist anymore, but it was I don't care. It doesn't I'm so glad I
- 23:38spent that money now. Obviously, I did not have a ton of money back then. Like my net worth was
- 23:42probably 20k, but I was so desperate to get out of the situation I was in in my previous career that,
- 23:48you know, I had bought $500 courses in the past. Now, my mindset was like, you know what? You
- 23:53get what you pay for. Why would I spend $500 on something that's not getting me anywhere? Wouldn't
- 23:58I rather spend $6,000 on something that's going to actually get me somewhere? You know, obviously you
- 24:04have to vet that it's actually going to be worth the money, but like I did and it actually was,
- 24:09you know, this was there was involvement and everything. Yeah. I think I think that's why
- 24:12courses and communities get a better rap because they don't deliver on their promises. They they
- 24:17sell a crapload of goods. Yeah. And if it if they do deliver on their promise, they can be
- 24:21life-changing. I know courses do have bad rep and they probably some of them deserve it, but
- 24:26a course changed my absolute life. I've witnessed it changed so many other people's lives. It's just
- 24:32you're you're learning new skills. And what you really want to find in your course is a community
- 24:36that's keeping you engaged. And that's probably the most important part. How much does your most
- 24:42profitable customer pay for you? So let me ask you two questions in one. One is how much do you
- 24:47make from your most profitable customer? Two is how much does your most profitable customer make
- 24:54for themselves from your leads? Does that make sense? Yeah. Yeah. Yeah. Like how much are we both
- 24:58benefiting from all this? Yeah. And maybe it's the same customer, maybe it's not. I don't really have
- 25:04exact insights onto my customers revenue like ROI. Yeah. I don't have exact numbers. Look at
- 25:11that. my metric really is anecdotally like do you know of a customer that was like dude I'm
- 25:16making 30 grand a month from your leads. You know what I'm saying? I have been told things like that
- 25:20before. So I do have clients who have told me that like I get holiday cards from some of these guys.
- 25:25They're like telling me how grateful they are that I made their Christmas because I showed up
- 25:29in their lives. I have a guy who told me we just upgraded our house to a we moved to a fourbedroom
- 25:36house instead of a two-bedroom with our kids and everything and it's all because of your leads.
- 25:40the best feeling ever. And it it you almost feel guilty accepting that praise because you haven't
- 25:45really done any work for them since you built the website. It's not like I'm grinding it out
- 25:50for them every day, but I'm still benefiting them. But we do have some clients that pay us, you know,
- 25:55like $5,000 a month. And my metric for assuming why they're paying me is that they're doing really
- 26:01well. You know, if they were only squeaking out an extra thousand off my the $5,000 of paying me,
- 26:06I don't think they'd be still paying me. Yeah. Let me ask you something. How many leads have
- 26:10you lost because nobody picked up the phone? An 8:00 p.m. call comes in, you're at dinner,
- 26:15and you let it go to voicemail. And by the time you call back the next morning, they've already
- 26:19hired someone else. And that's reality. Leads come in after hours when emergencies strike. And when
- 26:25you miss the call, you miss the job. And it's not about quality, it's about speed. Highlevel
- 26:30built an AI employee to fix just this. It answers real phone calls, talks to leads, qualifies them,
- 26:37and books appointments directly on your calendar 24/7. Also, it'll handle text, DMs, and web chat,
- 26:45so you can stop missing revenue just because you couldn't grab the phone. Oh, and you can
- 26:51also white label the entire thing and resell it to your clients as your software. Charge them monthly
- 26:57and that is recurring revenue that you didn't have yesterday. So, check out gohighlevel.com/tkopod
- 27:04and they will give you a 30-day free trial to see what I mean. How many calls are is a client like
- 27:10that getting? 5,000. Well, it depends what niche you're in and the niches that my partners and I
- 27:15focus on. It's I mean, that would be maybe like 800 calls a month. So, lot sometimes I'll I'll
- 27:22build out a client to sometimes a client who has like multiple cities. like you don't really get to
- 27:29800 calls a month in one city in most it's usually multiple cities or multiple territories within
- 27:34the state. So what you could do with some of your clients is you could grow them out if they offer
- 27:40services in adjacent cities or adjacent markets. So we'll start with them in let's say Dallas and
- 27:46then you could build them another site in Fort Worth. You can build them another site in say they
- 27:51go all the way to Austin, build another site in San Antonio, and then all of a sudden you've built
- 27:54up this client to something like $5,000 a month and getting 800 leads a month. You know, it's
- 27:59well worth it for them. I honestly am okay. Like I there are tons of clients that I should be getting
- 28:04paid more from. 100%. I deserve more for some of these sites. But because of the passive nature of
- 28:10this business model, I try not to get too greedy because if somebody loves my leads and say I feel
- 28:17like I should be getting $1,000 for this site, but they're only paying me like 600. I'm going to be
- 28:22okay with that deal because I know they're going to be comfortable at that rate. They're never
- 28:25going to bother me and they're going to stick with me for years and years and years and I don't have
- 28:29to hear from them and it's easy. versus if I'm charging them too much, then they're going to
- 28:34they're going to be on top of like the quality of my services and be calling me up and questioning
- 28:40every time there's a slow month or something. I don't want any of that. I want easy. This is
- 28:44such a hard principle to learn. I'm still trying to learn it because I'm like I I still fight a
- 28:51scarcity mindset having grown up poor. But if you think of the most profitable companies on uh on
- 28:57the planet and the the highest value companies on the planet, Apple, $4 trillion company, they are
- 29:03all companies that offer hundreds or thousands of times more value than what they're selling.
- 29:10Amazon, if Amazon Prime went from whatever it is, 150 to 400 tomorrow, I'm gonna pay it. And Amazon
- 29:16knows I'm gonna pay it, right? Because I'm buying from Amazon like every single day. If the Apple
- 29:21iPhone went from $1,000 to $2,000, I'm gonna buy it. And Apple knows it. Right. Right. They know
- 29:25that not everyone will, but their core users will. But my lifetime value with Apple is over
- 29:31$100,000. Right. Because of the fact that I think that even though my MacBook was $3,500, I'm going
- 29:38to spend thousands of hours on it and generate millions of dollars from that MacBook. It's worth
- 29:43hundreds and or even thousands of times more than what I paid for it. And because of that, Apple's
- 29:49insanely profitable and they're a $4 trillion company. Rinse and repeat with any mega profitable
- 29:54company. And so it it's hard to do that. It's hard to not charge more when you know you can. But if
- 30:00you play the long game and you're relentlessly addicted to playing long-term games with long-term
- 30:05people, then you can do it. Like you cannot raise your prices just because you can. You can keep
- 30:11buying more and more trust and goodwill and then they'll tell their friends and then they'll tell
- 30:15their their friends and you will make more money while charging less all along. It's a magical
- 30:20thing. Yeah. It's it's you almost want people to forget your bill even exists. That's kind of
- 30:25my goal. You know, I don't want people to feel it every month and get punched in the gut. You know,
- 30:30I want them to kind of forget about it because then they're just going to leave me alone because
- 30:34what we're all doing this for. I mean, some people are in entrepreneurship for the love of the game.
- 30:38You know, some things about doing business gets me excited, but the real thing that gets me
- 30:43excited is the unlimited amount of time I get to spend with my kid, my ability to travel whenever
- 30:48I want on my own terms, and, you know, being able to max out my, you know, savings accounts and IAS
- 30:55and everything like that. And so, I just create a safe life for my kids. So, that's the goal. It's
- 31:00not to necessarily become the richest man in the world. I don't have the Jeff Bezos bug, you know?
- 31:05Yeah. Yeah, once you hit this level, you kind of just want easy. Whatever guru or marketer try to
- 31:10convince people that a lifestyle business is a pjorative, a bad thing, a negative thing. I hate
- 31:17them because I've done both. I've raised money, venture capital. I've flown to Silicon Valley.
- 31:22I've like I've gone like the billion dollar exit path and oh my gosh, like you are much more likely
- 31:28to fall on your face than you are to ever reach a billion dollars or anywhere close to it. Whereas
- 31:34if you optimize for six figures a year or hundreds like 2 3 4 $500,000 a year, you are more likely to
- 31:42get to 10 million a year or 5 million a year than if you optimize for a billion and land at 10. Like
- 31:49if you optimize for a billion, it's boom or bust and it's probably bust. Optimize for 500,000, it's
- 31:54more likely to be boom. And you're able to take that 500,000 and scale it if you want to while
- 31:59still having a great lifestyle. Like I spend hours in the yard every day trimming my fruit trees,
- 32:05planting trees. Like I love spending time outside with my kids, traveling. We go on like five trips
- 32:10a year and this is a lifestyle business and it's freaking awesome. Yeah, people should optimize for
- 32:16that. I don't think people realize that you don't need a half a billion dollars to be financially
- 32:23free. You know, you don't even need $20 million to be financially free. You just need enough money in
- 32:29your checking account that could keep you floating for a year or two years to hit the fan. You just
- 32:35need to be able to have enough money in your bank account to be able to tell your employer to screw
- 32:38off if you didn't want to work there anymore. Yeah. Cuz that's the real freedom. If you feel
- 32:43like you're trapped in a job and you can't leave it, that's not freedom. If you have enough money
- 32:48in your bank account and you could walk away from any job, then that's true freedom. What does your
- 32:52tech stack look like? What tools could you not live without to do with uh to do what you do? So,
- 32:58number one, you know, I started off building sites on Weebi because I didn't know how to
- 33:03build websites and it's super easy, drag and drop. But since I got partners who were a bit more savvy
- 33:08at things like WordPress, my costs went down and we use WordPress and things move way faster. The
- 33:13reason I don't encourage people to start with WordPress if they don't already know it is
- 33:17because it takes a long time to learn it. So even though Weebly is more expensive, it's better to
- 33:22get started on that. So first tech stack WordPress or website building tool. Then you got Call Rail,
- 33:29which is the call tracking software. You could use Call Rail, you could use Twilio. There are
- 33:34a bunch of other providers out there, but that's where I get the phone numbers from and how I could
- 33:37track all the phone numbers. And it also automates emails to my client with a recording of the call
- 33:42and the phone number of the caller so they can keep track of any call that comes from me and so
- 33:47that there's no question of whether it came from me or not. And then it also does something called
- 33:50a whisper message. So whenever my client picks up the phone, the first thing they hear is a little
- 33:54robot voice recording that says call from Kyle's leads. And boom, they're talking to the customer.
- 33:59So it's a all-in-one tool. Um, so Call Rail, WordPress, and honestly an Excel sheet. I don't
- 34:06use any fancy uh CRM. I only use Go High Level. Some people do, but all I need is my client's
- 34:14name, business name, phone number, email, and that's all I really need. And obviously, we have a
- 34:20Google sheet page for all of our sites and all the domain names and everything, but there's no reason
- 34:25to get o to get overly complicated with it. Now for researching what city, what niche to go after,
- 34:31are we talking ahrefs, semrush, or are there other tools out there that you use? So as a beginner,
- 34:38I would use ars because it's very detailed and it it'll help you give get really good, accurate
- 34:43information to find backlinks, to do competition research and niche research, etc. But today,
- 34:49these days, I use something called Mangles. It's just a really clean, fun, easy interface. And I
- 34:55don't need extreme detail anymore because I have a lot of intuition I've built up. And so I'll
- 35:01use Mangles. It's really cool. They got a Chrome plugin that's really easy. And that's just what
- 35:07I use now. But I would recommend anybody starting out if you're learning this game to use AFS. Okay.
- 35:12What did your first like six months and 12 months in revenue look like? How how long did it take you
- 35:17to get to 10 grand a month, 20 grand a month, etc.? I got to $10,000 a month at the end of my
- 35:22first year. I found this business model in August of 2019 and then obviously pandemic hit March 2020
- 35:29and everything shut down and so my TV work went away and I was double down on this and give it my
- 35:34full attention during pandemic and you know I was able to get to $10,000 a month on you know I would
- 35:39say 50 to 75% effort right just because I'm Yeah, like I said before I'm not the crazy aggressive
- 35:46person. So there are some people I know who got to 30 or 40 grand a month by the end of their
- 35:51first year. I'm just not one of them. And then how long until 20 30 100 grand a month where you're at
- 35:56now? We started averaging around 100 grand a month in the company around year four but we
- 36:03were hovering around 50 to 70 for a while. We were kind of cruising and plateauing for a bit and then
- 36:08we just got a second wind and built ourselves up to 100 around you know year four or five. Okay.
- 36:13How do you find clients? Or I guess you told me in the very beginning you build you proactively build
- 36:18the sites for them based on what your Mangles AHF show and then you go find junk removal companies
- 36:25in that whatever it is whatever site you built you go find people to sell it to. Is that right?
- 36:29Yeah. I build a generic site that's all about the niche and city generic site. No branding. And then
- 36:35I just literally go to Google, Yelp, Yellow Pages and make a list on a on an Excel sheet of all the
- 36:41businesses in town that offer that service. And then I uh just start calling because it's such
- 36:46an easy phone call. Some people are too afraid to make the phone call so they do text or email,
- 36:50but I just want to get it over with and I'm just offering people a free trial. It's a gift. The
- 36:55difficulty of your phone call is correlated with the the strength of your offer or not, right?
- 37:01You're confident in what you're selling because you're already generating leads for the person.
- 37:05Like you're calling them up and and saying, "I have free money for you. Would you like that or
- 37:10not?" So, I hate cold calling. I'm an introvert. But if I'm calling with that offer, I'm picking up
- 37:15the phone all day. No brainer. It's a no-brainer. I have a script I've said over and over again that
- 37:19I've tweaked throughout the years, but it's not What's the script? What's the 8020 of it? I mean,
- 37:24it's really just like I'm really sounding very casual. It It's not I won't call them and say,
- 37:29"Hey, my name's Kyle from Superstar Leads LLC and I want to know if I can speak with a business
- 37:33owner." No, I'm not doing any of that. I'm calling up and saying, "Hey, what's up, man?" I'm almost
- 37:38presenting it like I have a problem I need help with from them. I go, "Hey man, I got this website
- 37:44that is getting like 50 calls a month for junk removal services in Austin. I'm not a junk removal
- 37:50company. I don't know what to do with them. Do you think I could send them to you for like a week and
- 37:53you could just see what they're like? All I need is a phone number and email to send them to and
- 37:58obviously there's some conversation there. They ask some questions. I tell them I explain to them
- 38:02how they're going to receive the calls. And then it's almost like, you know, they're almost like
- 38:06this is not going to work. This is going to be nothing. this is some schmuck that's just,
- 38:10you know, calling me for some random reason. And it's really that casual. I almost want to present
- 38:15it like I need their help taking over these calls because I can't handle them, right? And so just
- 38:21give them the calls for a week and then it does the selling for me. I just have to almost trick
- 38:26them into accepting this beautiful gift because they or else they or else sometimes they'll get in
- 38:32their own way and they'll just be like this is too good to be true. I can't take this. Right. Right.
- 38:37Right. Guys, tkowners.com. That's my community where people are building businesses. I do AMAs,
- 38:42Q&As's every week live. You can ask me anything you want. You can have accountability partners.
- 38:47It's about a thousand people in there building, starting, growing businesses. Check out TKO as in
- 38:52the Kerner office. tkowners.com. Do you have any idea like what your close rate is with this pitch?
- 38:57If you actually get them on the phone, I would say it takes me one to maybe three trials to get
- 39:04a locked in business owner. One to three. What's your turn once you have them? Average client lasts
- 39:09for I mean it's really if somebody's going to cancel they usually do it within the first six
- 39:15months but if they make it past six months they're sticking around for maybe 5 years or
- 39:18more. Wow. I have client I still have my first client like I said so you know there it could be
- 39:23forever. Are you able to share a URL of a site so we can see like what it looks like? Why don't you
- 39:28just go to Google and type in autoglass repair New Orleans? Okay. You see the second site right below
- 39:34broadcast right here. There. Yeah, click that. Okay, this is my basic site. And what's be you,
- 39:40it's very basic and ugly, but I think it's beautiful because you know what? It works. Google
- 39:45is just an algorithm. And it's like a baby and you want to be abundantly clear to Google, this
- 39:52is what I do and this is where I do it. You don't want them to struggle to figure that out. So,
- 39:59my website loads really fast, easy for Google's little bot to read, and it clearly conveys that I
- 40:06am the expert on autoglass repair in New Orleans. All right. Yeah. And so, it gets the job done.
- 40:12It communicates properly, and I just keep adding content to it until it gets to page one. And there
- 40:16it is. And this site generates around 50 calls or so a month for a company I've been working with
- 40:21for five years now. And he pays me around 600 bucks a month for the past five years. and have
- 40:26maybe talked to him five times. Jeez. And like you they get the the form leads for free as well,
- 40:33right? Yes, he gets the form leads as well. Yeah. And also like I know this site's ugly and basic,
- 40:38but if you tell me if you're going to hire a tow towing company or an autoglass company,
- 40:43do you care if their site is pretty or not? No. My highest converting newsletter like paid ads
- 40:50site for my newsletter is this one right here. No distractions. There can't I'm serious. I've
- 40:56AB tested it. It looks ridiculous. Like, put your picture on there. Put a testimonial. No,
- 41:01that's that's a distraction. That's something else for them to click. I don't want them to be
- 41:06distracted by anything. I don't need their number, their name, anything. Just give me your email.
- 41:09That's fascinating. That's awesome. Yeah. I mean, when you're looking for these bluecollar services,
- 41:14you you you expect the sites to be you want your tow truck guy to not really care about the
- 41:19internet his internet presence, you know? If if my if if I have a contractor roll up to my house
- 41:25with a wrap truck, I'm saying, "Bro, turn around. You're too expensive." Yeah, I'm serious. What
- 41:32What niches do you target? And it does it matter? Is there a better niche out there than others or
- 41:38does it mostly come down to supply and demand? It mostly comes down to the level of competition. So,
- 41:44I mean, great niches. I I know somebody making $50,000 a month strictly doing epoxy flooring
- 41:51leads, right? I know a guy doing $90,000 a month and all he does is spray foam insulation leads,
- 41:59right? So, there's a wide variety of niches and you learn about those ones all the time. Like I
- 42:04just stumbled across one the other week, uh, crime scene cleanup. You should look into that industry.
- 42:10It's actually something that you might find interesting for your show. Oh, you have? Yeah,
- 42:14there's like I haven't done an episode on it, but I I'm aware there's franchises for it. Like
- 42:19it's a very profitable business. They make so much money. It's dark business. I don't know if
- 42:24I'd want to generate leads for that, you know, but it's an industry not a lot of people have
- 42:29thought about and you're going to come across a lot of these types of industries as your eyes
- 42:32are opening to these different spaces, right? Yeah. Now, this is a loaded question, but like
- 42:39what's the 8020 of how to get these to actually rank? Like let's say you look at these, you know,
- 42:45these research sites, lot of search traffic, very low competition. Okay, cool. You buy the domain,
- 42:52city name in there, you build it. What What are like the most important things you need to do
- 42:57to get it to actually rank for the client to get leads? I'm going to preface this by saying that
- 43:04too many people follow the SEO blogs and the big Google updates and stuff and get freaked
- 43:11out and take them too literally. It's going to be hard to believe and people are going to think I'm
- 43:15full of it, but I'm doing the same strategies I was doing back in 2019 to get local sites ranked,
- 43:21right? And the 80% is content and backlinks. The 20% is maybe citations, heading structure and
- 43:31stuff like that, right? But the 80% is content and backlinks and volume of content, quality of
- 43:36content and quality of backlinks and volume of backlinks. But people have to remember if they
- 43:42go onto Google and do their own research on SEO and they think that my strategies are outdated,
- 43:48they have to remember I'm doing local low competition SEO. All right? And I'm not competing
- 43:54against I'm not trying to rank for the keyword weight loss where I'm competing against WGO
- 43:59and OMIC. I'm competing against the keyword junk removal Austin Texas and the other sites there are
- 44:06run by Joe Bill and Steve. Yeah. You just got to show up. Yeah. Good best principles, back links,
- 44:13content. Sure, of course. But mostly just show up. Yeah. Show up. Exactly. And if you're reading
- 44:20online about all this stuff like schema markup and and the Google helpful quality content update,
- 44:26that mostly applies to the major sites that need highlevel SEO. We're not doing any of that need
- 44:32to. You know, I probably make more money than a lot of the people trying to do with do that stuff,
- 44:36right? You don't have to go after the biggest fish. You just have to make a bunch of salmon
- 44:40and trout. You're speaking my language. That's a fish analogy. I love fish analogies. I'm going
- 44:45to show you a website here. I uh to your point, I don't know anything about SEO. I'm not technical.
- 44:50I I've heard about schema markups. I don't know what it is. Don't worry about it. Um but I was
- 44:55doing research for pet cremation. Long story. And I saw, holy crap, a lot of people are searching
- 45:01for pet and horse cremation and euthanasia and no one is providing it. Wow. And so I bought the
- 45:07domain name. I spent 3,400 on this domain name, which I don't recommend. Animalare.com and I've
- 45:14done nothing with it. I set it up and this is my traffic for the last two years. Wait, you've done
- 45:19nothing with it? Nothing. I've done nothing with it. I'm not selling the leads. I'm not If anyone's
- 45:25listening to this or watching this and you have a contact at like So Mars, the big candy company,
- 45:30they own a bunch of vet clinics. If you have anyone at Mars or anyone that has veterinary
- 45:35clinics, I will sell you these leads because I'm getting calls and and like emails every
- 45:41single day and I'm I got too much going on. I could sell that for you. Please do. Seriously,
- 45:46if you could If you're serious, shoot me an email and then I'll No, I am serious. Like, it's sold
- 45:51for you. I'm I am serious. I'm not just like this isn't for the content. I It's been like on my back
- 45:56burner forever. But my point in showing you that is that I don't know what I'm doing. I don't know
- 46:02about SEO, but I knew there was a supply and demand imbalance. So, we built a website and it
- 46:08not only does it get leads every single day, but it's growing every single How are you capturing
- 46:12leads just like through a form or you a form and then they go to a Google voice number? Okay. Yeah,
- 46:18we got to do something with those. That's a really interesting niche. Yeah, I think it's a valuable
- 46:23site. A horse cremation costs $3,000. Wow. In the state of Texas, there's two cremation facilities.
- 46:30Two Texas. So, that could be a problem because they probably are already overwhelmed with leads
- 46:36and they might not be willing to pay for more if there's only two, right? So, that's two also.
- 46:41I Yeah, there's some value there to be. For sure. For sure. Let's talk after about that.
- 46:46For sure. All right. So, doesn't matter the niche. I think I got I ran through my questions. Kyle,
- 46:51sorry to rush us off, but where can we find you and learn more about you and what you do? So,
- 46:56if you want to learn more about what I do, I did set up a page with it's not going to grab
- 47:00your email or anything like that. It's a whole page with information on how this business model
- 47:04works in more detail. Rentlosites.com. Again, it's rentlocits.com.locites.com.
- 47:10can explain to you the the the more details about how this business model works with videos, but
- 47:15also if you up with me and learn more with little tips and tricks, you could follow me on Tik Tok. I
- 47:21am the handle website landlord. It's all one word, website landlord. That's such a good name. So,
- 47:27that's such a good name. Rentlosites.com and website landlord. Two ways to find me. All
- 47:32right. And you can DM me if you have questions also. Thank you, Kyle. Thanks so much, Chris. And
- 47:37um yeah, be in touch. Listen, I need more people like this to interview on my podcast. So, if you
- 47:43know of someone with a side hustle or a business that's unique and cool and super profitable,
- 47:47email Molly M o ly at coofounders.com. That's one word, co-founders.com. [email protected].
- 47:54Tell her your story and we'll give you a hundred bucks if we end up interviewing them. Please share
- 47:58with a friend, hit a like or a comment below, and we'll see you next time on the Kerner
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