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The Future Of Marketing: AI, Social Media, & Consumer Attention | GaryVee @ Advertising Week Europe — Transcript

by GaryVee · 5,358 words · 775 segments · language en · Watch on YouTube

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  1. 0:00The information that is being consumed
  2. 0:02by the 8 billion people outside this
  3. 0:03room, it is predominantly coming through
  4. 0:05this. And the thing that is most
  5. 0:07dominant on this for attention is social
  6. 0:10networks. And until we swallow that pill
  7. 0:12that so many of us have not wanted to
  8. 0:14and understand that the creative that
  9. 0:16works in there is the work. And
  10. 0:18especially now, I don't think it's lost
  11. 0:19on anybody that's close enough to this.
  12. 0:21The algorithms flipped 3 years ago and
  13. 0:23now we're completely interested. Organic
  14. 0:25reach measures relevance. That's insane.
  15. 0:28we finally can measure creative honestly
  16. 0:30we can hold creative accountable. I'm
  17. 0:32sure it is not lost on anyone how much
  18. 0:35advancements of uh we're seeing in the
  19. 0:38AI space and I'm sure it's creating a
  20. 0:41lot of you know anxiety and concern I'm
  21. 0:44sure for a lot of people in our industry
  22. 0:46and the truth of the matter is that like
  23. 0:47it's super real like we can be
  24. 0:51selferving and selfish and hopeful and
  25. 0:54delusional
  26. 0:56grounded in our self-interest
  27. 0:58about why it's not this or is Is it
  28. 1:01ethical or that that you know
  29. 1:04emotionally ideological? But like the
  30. 1:06reality is like we are going to be
  31. 1:09making one hour videos for $4
  32. 1:14that take 19 minutes and that used to
  33. 1:17cost $800,000
  34. 1:20and 9 months and this has a higher
  35. 1:23likelihood of working than what we all
  36. 1:26did. I mean, this is like I feel so
  37. 1:29interested in that what I've been
  38. 1:32talking about, which is like, hey,
  39. 1:33social media is real and like we have to
  40. 1:35stop putting television or bad reporting
  41. 1:40or awards on a pedestal. And now I feel
  42. 1:43like what I was talking about is like
  43. 1:45minor leagues compared to what I think
  44. 1:48we're happening, what's about to happen.
  45. 1:50However, what I would say is what I've
  46. 1:53been talking about will play out again
  47. 1:56in this AI forward world, which is
  48. 2:00if you are not common sense centric, if
  49. 2:03you you know, we talk about consu this
  50. 2:05is like I want to talk to everybody in
  51. 2:07this room like humans, not like we're at
  52. 2:09a business thing. Like this industry
  53. 2:12loves to talk about like we're consumer
  54. 2:13centric and does work and runs media
  55. 2:17that is the opposite of consumer
  56. 2:19centric. I know you know that as a
  57. 2:21human. You may not act on it or even
  58. 2:24talk about it as an executive or being
  59. 2:26in the industry, but I know you know it
  60. 2:28as a human. I know not one human being
  61. 2:31here has clicked a banner ad in a
  62. 2:33decade. I know that. Right? And I know
  63. 2:37that if your life depended on it, your
  64. 2:40family's well-being depended on it. And
  65. 2:42I gave you a million pounds or euros to
  66. 2:45make something sell that you would spend
  67. 2:48it differently than what we often in
  68. 2:50this industry recommend and do. So, you
  69. 2:53know, I think what I'm most passionate
  70. 2:55about forever, how I got into this
  71. 2:58industry, is I'm most passionate about
  72. 3:00where the actual consumer's attention
  73. 3:02is.
  74. 3:04You know, it's funny. I I was an
  75. 3:06academic with my marketing. I got into
  76. 3:08the industry 15 years ago on the back of
  77. 3:10doing marketing for my family's wine
  78. 3:12store and and I could see that things
  79. 3:16were changing in 2006 78 and saw an
  80. 3:19opportunity as I've been in marketing in
  81. 3:21the industry for the last 15 years. I
  82. 3:23learned all the terminology. I learned
  83. 3:26the core principles and I've I've smiled
  84. 3:28along the way because I realize in a lot
  85. 3:31of ways even though I've talked a lot
  86. 3:33about disrupting it and things of that
  87. 3:35nature, my principles are incredibly
  88. 3:37classic. Like for example, the main
  89. 3:41reason in hindsight, I couldn't
  90. 3:43articulate this when I came out the gate
  91. 3:45because I didn't know the proper
  92. 3:46terminology, but in hindsight, the main
  93. 3:50reason I've always loved social media
  94. 3:52and the distribution of creative on it
  95. 3:54is it allows you to win on relevance.
  96. 3:58You know, I I just can make 50. You
  97. 4:00know, when I look at this, when I look
  98. 4:01at all of you right now and I'm
  99. 4:02thinking, I want to sell this PayPal
  100. 4:04beverage to all of you, it's
  101. 4:06inconceivable to me that one video can
  102. 4:09make it happen. I feel like I have to
  103. 4:11systematically put you into micro
  104. 4:13groupoups or even individual groups and
  105. 4:16create words, videos, and pictures that
  106. 4:19might compel you through relevance to
  107. 4:22consider drinking it.
  108. 4:24So, I I think we're living in the golden
  109. 4:27era of that. I believe that what is very
  110. 4:30clearly starting to hit the ether of our
  111. 4:32industry is that social creative is now
  112. 4:37moving to the forefront. I can tell you
  113. 4:40cuz I'm in the trenches with all of you
  114. 4:41like our company the scopes we signed in
  115. 4:442025 in fee for social creative are 10
  116. 4:4920x what we were getting the year
  117. 4:51before. So the speed in which the
  118. 4:53dollars are going we are as a so uh to
  119. 4:56take a step back I'm making too many
  120. 4:58assumptions. Vayner media we are
  121. 5:00full-fledged media and full-fledged
  122. 5:01creative in every category social
  123. 5:04digital and traditional. We have dozens
  124. 5:07of creative aos
  125. 5:09in on that side of the equation we have
  126. 5:12much bigger scopes for the social
  127. 5:14creative in fee than the above the line
  128. 5:17creative in fee. And I know all of you
  129. 5:19are starting to see that because I'm
  130. 5:20enough in the business world and it
  131. 5:22happened fast. There are clients where
  132. 5:24we were the social partner getting
  133. 5:26700,000 in fee for the year and the
  134. 5:29creative AR anomaly droga wine whatever
  135. 5:31they were getting 4 million and then and
  136. 5:33in 18 months it flipped and I think
  137. 5:36we're never going back. I I would tell
  138. 5:39you all I just think it's all wrapped up
  139. 5:42now especially because I think it's the
  140. 5:44AI overlay on top of this. You know I
  141. 5:47just like anything in life it takes like
  142. 5:49six things to make the thing happen.
  143. 5:50This isn't just that though it was
  144. 5:53happening anyway the industry was
  145. 5:54starting to get into a social first
  146. 5:55environment. I think the acceleration of
  147. 5:59what AI is going to do for creative is
  148. 6:00going to get it's just getting hard for
  149. 6:02a Fortune 500 to get excited about
  150. 6:04spending $1.3 million on making a single
  151. 6:0830 secondond video and spending5 to$10
  152. 6:10million to amplify that and then do
  153. 6:12matching luggage and digital and social
  154. 6:14to support the idea that we guested in a
  155. 6:16room like this which is based on
  156. 6:18politics and insecurities and guessing.
  157. 6:22So I think that's where we're at. I
  158. 6:24think the craft, you know, it's funny
  159. 6:28going through this industry.
  160. 6:30I remember maybe the third or fourth
  161. 6:31year I was at CAN. It was like 2:00 in
  162. 6:34the morning at the Carlton and some
  163. 6:36extremely
  164. 6:38drunk creative director from a holding
  165. 6:40company came up to me. He's like, "You
  166. 6:42know what? I really [ __ ] hate you."
  167. 6:45I'm like, "All right, here we go." I was
  168. 6:47like, "Here we go." Um, but I'm like
  169. 6:49pretty good in that setting because I
  170. 6:51understand the context. I'm like, "Go
  171. 6:52ahead." He's like, "You don't care about
  172. 6:56the work."
  173. 6:58And it was a really, it's a the reason
  174. 7:00I'm telling this story 8 10 years later
  175. 7:02is it's a really important moment in my
  176. 7:03career. I looked at him like, "Brother,
  177. 7:05I'm the only one that cares about the
  178. 7:06work." And it was funny. He sobered up
  179. 7:09quick and we had this really interesting
  180. 7:11conversation. I said, "The way our
  181. 7:13industry considers the work is for
  182. 7:16ourselves. We're insular."
  183. 7:19I'm like, you're telling me that the
  184. 7:21awards that are going to be given today
  185. 7:24that is all politics and already thought
  186. 7:26out. You all know like that's the work.
  187. 7:29I care about someone actually seeing a
  188. 7:32video or a picture and actually buying
  189. 7:35something. This is called marketing.
  190. 7:38This isn't called second rate art.
  191. 7:41And we need to consume that and be
  192. 7:43[ __ ] accountable to that. And one of
  193. 7:45the reasons
  194. 7:47that over the last decade so much
  195. 7:49marketing has gone in-house
  196. 7:51is because we haven't been good enough.
  197. 7:54That's real [ __ ] talk. And so I'm
  198. 7:57actually very passionate about this
  199. 8:00industry. I want agencies to succeed. I
  200. 8:03spend time with my direct competitors
  201. 8:06and try to add deposits and help them
  202. 8:08grow cuz I want it for us. Meaning I
  203. 8:12don't view that as a negative. we're
  204. 8:13going to go in and pitch and it's going
  205. 8:14to be a subjective call. You know what I
  206. 8:15mean? Like I don't feel like that's
  207. 8:16hurting Vehner. I think we can all be
  208. 8:18there, but we as an industry are really
  209. 8:22need to wake up and like it's the the
  210. 8:24doors are closing in quick and we just
  211. 8:27need to be dramatically more consumer
  212. 8:28centric and the information that is
  213. 8:31being consumed by the 8 billion people
  214. 8:33outside this room, it is predominantly
  215. 8:35coming through this. And the thing that
  216. 8:38is most dominant on this for attention
  217. 8:41is social networks. Yes, there's gaming
  218. 8:44and there's utility apps. And until we
  219. 8:47swallow that pill that so many of us
  220. 8:49have not wanted to and understand that
  221. 8:51the creative that works in there is the
  222. 8:54work. And especially now, I don't think
  223. 8:56it's lost on anybody that's close enough
  224. 8:57to this. The algorithms flipped three
  225. 8:59years ago and now we're completely
  226. 9:01interestbased.
  227. 9:03It organic reach measures relevance.
  228. 9:07That's insane. We finally can measure
  229. 9:09creative. Like honestly, we can hold
  230. 9:11creative accountable.
  231. 9:13I think that's that's what I really am
  232. 9:16passionate about and like that's where
  233. 9:17it's going. And until we have a
  234. 9:19distribution change, which might be the
  235. 9:20meta glasses in 6 years, might be
  236. 9:23something else, but until we have a
  237. 9:24distribution change, this is it. And I
  238. 9:28think the people that most understand
  239. 9:29how to storytell in that environment and
  240. 9:32understand the best practices. We we at
  241. 9:33Vayner we call it pack platforms
  242. 9:35algorithms and culture.
  243. 9:38I think it's really simple to understand
  244. 9:39like if you want to sell something in
  245. 9:41this market in Thailand in Boston in Rio
  246. 9:45di Janeiro which platforms have the
  247. 9:48attention and how do they work? How does
  248. 9:50the algorithm work? So, what what
  249. 9:52creative units? I I'll give you a real
  250. 9:55life example. This may help some of you.
  251. 9:57I hope it does. One second videos on
  252. 9:59Facebook proper right now are dominant.
  253. 10:02So, most people will post a picture and
  254. 10:05you'll post it. If I made a picture
  255. 10:07right now and posted it on Pepsi's
  256. 10:10Facebook in Europe and posted it, it
  257. 10:14would and let's just say whatever the
  258. 10:16reality of how many followers and the
  259. 10:17algo if that got 8,000 reached people.
  260. 10:21If I made the same exact thing, but I
  261. 10:23made it a one second video instead of a
  262. 10:25picture, which is a picture,
  263. 10:28it would get a 100,000 views
  264. 10:31and it would get 14 more comments, which
  265. 10:34would give me more consumer insights and
  266. 10:36then I could do it again. That level of
  267. 10:39craft, people love to talk about craft
  268. 10:42in this industry.
  269. 10:44craft, which for a common sense man like
  270. 10:48me equals let's spend a lot of [ __ ]
  271. 10:51money on production.
  272. 10:54That means nothing to the business.
  273. 10:56That's how I when I when someone's like
  274. 10:58you I care about the craft. I'm like you
  275. 11:01have lost your way. You're in the ether.
  276. 11:03We're in the mckery of marketing for the
  277. 11:05sake of marketing not remembering what
  278. 11:07we all do here for a living.
  279. 11:09And so my tough love, my push back, my
  280. 11:14passions, my different take over the
  281. 11:16last decade has been more about what is
  282. 11:18happening now, which is this industry
  283. 11:21doesn't need to exist.
  284. 11:23Every one of us, very likely, I would go
  285. 11:27with now, if we're in marketing in 10
  286. 11:30years, are working at a brand, not an
  287. 11:32agency.
  288. 11:33>> And we [ __ ] blew it.
  289. 11:36Thank you.
  290. 11:39All right, that's like the things on my
  291. 11:40mind in a macro. I can go anywhere.
  292. 11:42Influencer marketing, AI, influencers,
  293. 11:45gaming, live social shopping. I'm
  294. 11:47obsessed with um let's just do Q&A.
  295. 11:51>> Yes. What's your name?
  296. 11:52>> I I'm Maddie.
  297. 11:53>> Maddie.
  298. 11:53>> I'm from Tiffany and Co.
  299. 11:55>> Amazing.
  300. 11:55>> Um and I'd love to have your take on
  301. 11:59>> creator content and and keeping up at
  302. 12:02speed for luxury brands. Is there anyone
  303. 12:04that's doing it really well? Um, I have
  304. 12:06a lot of kind of barriers around brand
  305. 12:10safety. Yeah. Um, and very much leading
  306. 12:13on creator content as well at the same
  307. 12:16time. So,
  308. 12:17>> yeah. I mean, I I don't know if it's
  309. 12:18right. I think here's a couple things.
  310. 12:21As soon as you said I'm a Tiffany and
  311. 12:22Co., you know where it's going, right?
  312. 12:24Like th this industry, Fortune 5,000
  313. 12:27companies with marketing and social
  314. 12:29first new environment in general. I
  315. 12:33mean, we have some brands that are
  316. 12:34toilet paper and treat themselves like
  317. 12:36they're Tiffany's, right? So, you have
  318. 12:38all those feelings, but then when you're
  319. 12:40actually one of them, it adds another
  320. 12:42level of complexity. And now, I'm sure
  321. 12:44not lost anyone, especially for brands
  322. 12:46like yourselves, all of a sudden the
  323. 12:48Instagram grid has become like the TV
  324. 12:50ad. The emotion, I mean, I'm in meetings
  325. 12:53with high-end brands where they they're
  326. 12:55literally treating a single post on
  327. 12:58Instagram like it's a [ __ ] Super Bowl
  328. 13:00spot, right? and so have you all like
  329. 13:03rounds of revisions. It's so against the
  330. 13:06way that social should work. So I would
  331. 13:08tell you the I'm going to throw
  332. 13:10something out here that might help a lot
  333. 13:11of you. The people that have really
  334. 13:13cracked this in my opinion in luxury
  335. 13:15have realized what handle strategy
  336. 13:17means. Creating another handle
  337. 13:22at casual Tiffany's
  338. 13:24>> and giving the creative team the ability
  339. 13:26to be a little more casual in that
  340. 13:28handle. Because as you all know, no
  341. 13:30longer do we need followers to get
  342. 13:32reach. So once we switched from needing
  343. 13:35followers, this whole strategy has
  344. 13:37opened up for us. It's been huge for us.
  345. 13:39Please take it, steal it. Here it is.
  346. 13:41Like I think it will help you because
  347. 13:42what you're trying to get out of is the
  348. 13:44politics of the internal team. There's
  349. 13:45nobody at Tiffany's that is deeply
  350. 13:48grounded enough in pack to know that the
  351. 13:51subjective opin here's what actually let
  352. 13:53me say it this way. This may help you.
  353. 13:55Here is my full presentation. When we
  354. 13:57work with an extreme luxury brand, we do
  355. 13:59the meeting, it gets to this point, we
  356. 14:01all know what they care about. Like,
  357. 14:03this is a 150year brand of luxury, Gary.
  358. 14:06[ __ ] you. Okay, fine. I get it. I then
  359. 14:09put on the screen, take my phone,
  360. 14:11airplane in, and I type in Tiffany's on
  361. 14:14Instagram, search, enter, and I show
  362. 14:17them 900 posts about Tiffany's in the
  363. 14:20last 24 hours. And I asked them, are you
  364. 14:24controlling the brand?
  365. 14:26Our one [ __ ] post a week
  366. 14:30to the 900 post like this. This industry
  367. 14:34is stuck in a book that was written in
  368. 14:371991 called How Brands Grow.
  369. 14:41If you unpack the process of how people
  370. 14:44do creative, it is grounded in that.
  371. 14:47That book was written before the
  372. 14:49internet.
  373. 14:52controlling the brand is just a fake
  374. 14:56ideology.
  375. 14:58It's, you know, and so we need to win on
  376. 15:01relevance,
  377. 15:02which means we need a lot more creative.
  378. 15:05And like if you want someone who's just
  379. 15:07become newly found wealthy, who's 29
  380. 15:11because they had an big exit of their
  381. 15:13startup and you want them in, that's a
  382. 15:15very different [ __ ] picture in video
  383. 15:17than third generation wealthy gal from
  384. 15:20the Upper East Side and we need them all
  385. 15:23to get them in. So I think handle
  386. 15:26strategy might work. I think having I So
  387. 15:29here's something again for people. We
  388. 15:31the I will tell you one of the other
  389. 15:33things in the last 24 months that's
  390. 15:34changed our company and we've had a lot
  391. 15:36of growth is that I've finally put my
  392. 15:37foot down on something we call elephant
  393. 15:39meetings. The other thing that has
  394. 15:42worked for us is we're just telling the
  395. 15:44[ __ ] truth with no wavering. And and
  396. 15:47if you believe that there's a different
  397. 15:49way to do it then you just need to have
  398. 15:51an elephant meeting and show them the
  399. 15:53900 posts in the last day and be like in
  400. 15:55a world of this what do you want from
  401. 15:57me?
  402. 15:59you know.
  403. 15:59>> Yeah.
  404. 16:00>> But I don't know if anyone's doing it
  405. 16:02right. I think I think people there's
  406. 16:06two things that are slightly wrong in
  407. 16:08this world. They're they're treating
  408. 16:10social like print.
  409. 16:13It's really wrong. Um again, even that
  410. 16:16one second video versus a picture like
  411. 16:18they're for me. We are trying to
  412. 16:20maximize on reach cuz it is earned.
  413. 16:24Here's here's something I talk about
  414. 16:25internally that might really land for
  415. 16:26all of you. This is going to make a lot
  416. 16:27of sense to all of you. For the last 70
  417. 16:29years, working media
  418. 16:33has been disguising bad creative.
  419. 16:38Today,
  420. 16:40working media should be used to amplify
  421. 16:42good creative.
  422. 16:45We are spending billions of dollars in
  423. 16:47media at Vayner, which is unusual for a
  424. 16:49creative shop, right?
  425. 16:51In when we have the client fully our
  426. 16:53way, which is obviously 20% of the time,
  427. 16:56maybe maybe 10,
  428. 16:59we don't spend a dollar on media on a
  429. 17:01piece of creative unless it overindex it
  430. 17:03organically.
  431. 17:04Not a dollar. We even have clients that
  432. 17:07are in year two that have taken down
  433. 17:09their working media budget and put it
  434. 17:11into creative because that's what
  435. 17:13actually happens in this. I actually
  436. 17:15predict that this the split is at the I
  437. 17:19at the next maybe call it three years
  438. 17:22from now which I think will be the apex
  439. 17:24moment of social creative at scale. I
  440. 17:26believe the mix will be 50/50 creative
  441. 17:28and media instead of 8020 on a good day.
  442. 17:32So I think a lot of changes soon.
  443. 17:34>> Um I'm a cash. I'm founder of Fable and
  444. 17:36Main. So it's a hairare brand at
  445. 17:38Sephora. Yes. And um I wanted to ask
  446. 17:40because in the beauty industry you're
  447. 17:42probably seeing a lot of celebrity
  448. 17:43brands popping out and now when I'm
  449. 17:45working with the likes of Sephora it's
  450. 17:47all about following the founder of
  451. 17:49celebrity. Yes.
  452. 17:50>> So as a non celebrity founder brand I'm
  453. 17:53trying to think about my own founder
  454. 17:55strategy to grow the business.
  455. 17:56>> Yes.
  456. 17:57>> Um what tips do you have for like
  457. 17:58founder brands for the founder social? I
  458. 18:01mean, there's two ways. I think my
  459. 18:03number one piece of advice in this
  460. 18:05scenario is don't be half pregnant,
  461. 18:08right? So, um I I'm entertaining myself
  462. 18:12up here. Uh I don't think you need to do
  463. 18:16what I did. I really don't. I don't
  464. 18:19think everybody needs to build their
  465. 18:21personal brand. I think you can and I
  466. 18:24think it's a massive weapon, but you
  467. 18:26also have to be self-aware. If you are
  468. 18:28like deeply like passionate about being
  469. 18:30the operator and you're and you wake up
  470. 18:32in the morning and you love supply chain
  471. 18:34and I mean this I mean like I'm not that
  472. 18:36many people do but like I like weird
  473. 18:38stuff like you might like supply chain
  474. 18:40or or you like being a leader or you
  475. 18:42you're more COO, right, than
  476. 18:45personality.
  477. 18:47I I don't think it's going to work
  478. 18:49anyway. You can get to a certain place,
  479. 18:51but I'm sure here we all know like
  480. 18:53there's things we're naturally talented
  481. 18:54at and our ceilings high and there's
  482. 18:56things that we're not as naturally
  483. 18:57talented at. Now, we may work on it like
  484. 18:59I've worked on my health and fitness.
  485. 19:00It's better than it was 10 years ago,
  486. 19:01but I'm never going to be a [ __ ]
  487. 19:03Adonis superstar athlete, you know, like
  488. 19:05we have ceilings. So, I think but if you
  489. 19:08decide you can do it and you're into it,
  490. 19:10then you got to go allin. You've got to
  491. 19:11do a weekly podcast interviewing people
  492. 19:13from the industry and influencers.
  493. 19:15You've got to create a format of content
  494. 19:17that is replicatable for you. Like, you
  495. 19:20know, um 10 years ago, I knew that this
  496. 19:24really mattered and I decided to film
  497. 19:26myself every minute, much to the chagrin
  498. 19:30of the entire human world and and took a
  499. 19:32lot of cynicism and people really had
  500. 19:34things to say, mainly behind my back,
  501. 19:37but even occasionally to my face. But I
  502. 19:40knew that I was just working 15 hours a
  503. 19:41day and I wasn't going to make content.
  504. 19:44But I knew there was content every
  505. 19:45second I was living and I knew that I
  506. 19:47was in control of the post-production.
  507. 19:49And it really changed everything for me.
  508. 19:53Um, right now the most famous people in
  509. 19:55the world emerging to Gen Alpha are IRL
  510. 19:58streamers fully streaming their life
  511. 20:00247. The next level of what I did mine
  512. 20:03was filmed and then out. This is [ __ ]
  513. 20:05live live, right? And so, you know, I
  514. 20:08think you have to find a way. Uh,
  515. 20:10another way is going on podcasts
  516. 20:13regardless of the size. One thing I did
  517. 20:15in 15, 16, and 17 that was confusing to
  518. 20:17a lot of people and now people that are
  519. 20:19really deep in personal brand
  520. 20:20understood, I would go on very small
  521. 20:22podcasts cuz I won twice. At that point,
  522. 20:25I already had a little bit of juice. So,
  523. 20:27I was putting on someone, which is karma
  524. 20:29is a real currency, my friends. If I if
  525. 20:32you believe with anything I'm saying
  526. 20:34here, let me leave you with this.
  527. 20:36doing good things is wildly ROI
  528. 20:39positive. So I was at a place where I
  529. 20:42could pick a podcast that was just
  530. 20:43starting and said yes and gave up my
  531. 20:45most valuable asset which is my time but
  532. 20:48it wasn't completely selfless. Yes, I
  533. 20:51would be on a show that then would
  534. 20:53clearly use my name and get their guests
  535. 20:55and many big podcasts today did that and
  536. 20:57it feels incredibly amazing. But I also
  537. 21:00got the 30 minutes of content
  538. 21:03and I didn't have to do [ __ ] just had
  539. 21:05to answer questions, right? So, you
  540. 21:07know, I think finding a format, but I
  541. 21:10think you could go on a 25 to 50 podcast
  542. 21:13tour
  543. 21:14over and over. There's some distribution
  544. 21:16from that podcast, but the clips that
  545. 21:18come out can become ammo for you to use
  546. 21:20on LinkedIn and Instagram and things of
  547. 21:21that nature.
  548. 21:22>> Um, you mentioned about kind of comments
  549. 21:24and taking the consumer insight for
  550. 21:26that.
  551. 21:27just eat post on social and you've got
  552. 21:30rider issues, cold food, there probably
  553. 21:33a few people the same thing I've done it
  554. 21:35before. Um what's your advice for kind
  555. 21:37of handling those? We can't all be right
  556. 21:39there and you know abuse people but
  557. 21:42>> which is a good strategy right and but I
  558. 21:45think any advice on on managing that and
  559. 21:48trying to turn that I'm looking for
  560. 21:49ideas to try and turn that into a tool
  561. 21:51and a weapon to manage
  562. 21:53>> yeah by the way it's how I started my
  563. 21:55company the way I built my dad's wine
  564. 21:57store in the Twitter 2007 era was
  565. 22:00replying to every person good or bad
  566. 22:03>> I think look some of us have business
  567. 22:06issues that are so massive
  568. 22:08even if we accept accountability, it's
  569. 22:11not like we can change out of plastic if
  570. 22:14that's what they're complaining about
  571. 22:15tomorrow, right? So, you know, for a
  572. 22:18business, I think replying to anything
  573. 22:21that you could be accountable to and
  574. 22:22owning that within social that's an easy
  575. 22:25fix or a refund or like something
  576. 22:27clever, a t-shirt, like however you want
  577. 22:30to play it. I think you always do that.
  578. 22:32And then on the things that are like
  579. 22:34ingrained, you got to really sit and
  580. 22:36bring those to the boardroom or into
  581. 22:37your own head and be like, what are we
  582. 22:39doing about this? But like I will tell
  583. 22:41you that the consumer insights of a
  584. 22:44model that we do, which is for most of
  585. 22:47our clients, we're posting 4, 7, 15
  586. 22:50pieces of creative a day in social.
  587. 22:54The amount I would argue that the
  588. 22:56consumer insights that come out of that
  589. 22:58creative is worth the price of
  590. 23:01admission.
  591. 23:02In fact, we have been funded in our
  592. 23:04growth on our creative product from
  593. 23:07consumer insights P&Ls the second year
  594. 23:09because we're build bringing actual
  595. 23:11consumer insights while our clients are
  596. 23:14paying for like [ __ ] reports from
  597. 23:15like Forester or something.
  598. 23:17>> Um, so I want to hear your insight about
  599. 23:21B2B influencer.
  600. 23:22>> Oo, I'm thank So that's a great one. B
  601. 23:25uh B2B influencer marketing.
  602. 23:28>> Yes.
  603. 23:28>> So that's epic. So that's probably the
  604. 23:31thing that I'm most excited about in my
  605. 23:33lab that hasn't really hit the ether.
  606. 23:36Like if I've put out a lot of content,
  607. 23:38you won't find a lot for me on B2B
  608. 23:40influencer marketing because the last 6
  609. 23:42months I've actually been very deep in
  610. 23:43it. So a I think LinkedIn is
  611. 23:46disproportionately the most underrated
  612. 23:47social network. I I believe if you sell
  613. 23:51food, beauty products,
  614. 23:54sneakers, you should be treating
  615. 23:55LinkedIn the way you treat Instagram and
  616. 23:57Facebook and Twitter and Tik Tok.
  617. 24:00There's just so much reach from content.
  618. 24:03That has always been a thesis of ours. I
  619. 24:06personally have felt the effects of B2B,
  620. 24:08you know, influencer life for my
  621. 24:10business and have been studying it for a
  622. 24:12lot of SAS businesses and on a lot of
  623. 24:14boards and investments I've made. I've
  624. 24:17done founderled and nonfounder-led
  625. 24:20content in LinkedIn. From an influencer
  626. 24:22standpoint, that has been remarkable. I
  627. 24:24think the single two most interesting
  628. 24:27things that are happening in influencer
  629. 24:29marketing is a AI influencers,
  630. 24:32influencers that are not human beings.
  631. 24:33And that's a really important
  632. 24:35conversation cuz I believe everybody
  633. 24:37that owns their business is going to be
  634. 24:39in the intellectual property business.
  635. 24:41They're going to own 10 influencers, not
  636. 24:43rent it out. That's a different story.
  637. 24:46And number two is B2B influencers. I
  638. 24:48think next year, this year, it's going
  639. 24:50to be a big conversation. And I think a
  640. 24:52lot of people who've built audiences on
  641. 24:55Twitter and on LinkedIn are going to
  642. 24:57start getting big paychecks from B2B
  643. 25:00companies in the way that we've seen in
  644. 25:02B toc the last 3 to four years.
  645. 25:05>> Go ahead.
  646. 25:06>> Yeah. Yeah, I can.
  647. 25:07>> Because I find my my main challenge is
  648. 25:10finding influencers on LinkedIn and and
  649. 25:12Twitter. For example, I tiers to promote
  650. 25:16my platform. So I search it's not on
  651. 25:20YouTube it's easy videographers
  652. 25:21cinematographers and then I get a whole
  653. 25:23list and I can see them according to
  654. 25:25viewers according to engagement
  655. 25:27according to thousand things but in
  656. 25:29LinkedIn there are very few that have a
  657. 25:32lot of followers and even them see the
  658. 25:35engagement on specific post only now
  659. 25:37they started videos on LinkedIn but I
  660. 25:39see that the engagement is very low so
  661. 25:42it's not marketing millennials or
  662. 25:44>> yep
  663. 25:46>> so who how even hashtag uh like so they
  664. 25:50could find them.
  665. 25:52>> Yeah. I So look, I think first
  666. 25:54>> Twitter same thing.
  667. 25:55>> Yeah. I think what I tend to do when I
  668. 25:58need to find longer tail is I hire
  669. 26:01hand-tohand combat, you know, humans to
  670. 26:04do the research. It's there. Like if you
  671. 26:07if you use Chat GBT right now and Google
  672. 26:09and Perplexity and and say who are the
  673. 26:12top 100 followed people on LinkedIn, you
  674. 26:14will land on a page. I've done it
  675. 26:16multiple times myself on a page that
  676. 26:18will show you the first 20 and ask you
  677. 26:19for money for the rest and is well worth
  678. 26:22your money for that. So, it's it's out
  679. 26:24there because I' I've spent some real
  680. 26:26time on this. Um
  681. 26:28I I think it's just it's 50 to 100 hours
  682. 26:32of finding them and then creating a
  683. 26:35constant flow. But I think the other
  684. 26:38thing to your credit of why it's hard to
  685. 26:40find and why I reacted the way I did,
  686. 26:43it's also not a big conversation right
  687. 26:45now. What's about to happen is it's
  688. 26:48about to become a huge conversation and
  689. 26:50then inevitably Adage is going to write
  690. 26:52the top 50 [ __ ] B2B influencers
  691. 26:55article and that will help you. Somebody
  692. 26:56will build a database and you know like
  693. 26:58it will just start. It's just starting
  694. 27:00to bubble up. But yeah, I mean, I'm on
  695. 27:03the receiving end of it because I'm
  696. 27:04always in that top 25 list. And and the
  697. 27:08economic impact of a B2B influencer is
  698. 27:11no different to why B2B companies do
  699. 27:14more sales than marketing. Like, it's
  700. 27:17going to be very ROI positive. It is
  701. 27:19going to be very lucrative. I think B2B
  702. 27:22influencers are going to make some real
  703. 27:24money. I really do. I think podcast is a
  704. 27:28good place for you to look, too. That's
  705. 27:29where I found a bunch cuz you can go to
  706. 27:31Spotify and Apple and look at the top
  707. 27:32200 and there's some categories of like
  708. 27:34tech like you you'll see it's it's
  709. 27:36definitely bubbling
  710. 27:38authors, you know, people that are
  711. 27:40writing books that don't sell well, but
  712. 27:42they but you know, but but there is a
  713. 27:44little bit of juice for them on
  714. 27:45LinkedIn. So, I've done Amazon searches
  715. 27:48for like deep tech and SAS and to see
  716. 27:50who wrote a book and then go look at
  717. 27:53their LinkedIn. Time to go already.
  718. 27:55>> Yeah.
  719. 27:55>> [ __ ]
  720. 27:58>> Go ahead. sneak it in.
  721. 27:59>> Um, Ash from Tech Creative Agency.
  722. 28:02>> Um, my question was on are you going to
  723. 28:04see brands migrate away from creators to
  724. 28:09perhaps AIEL avatars to have more
  725. 28:12control?
  726. 28:12>> 100%.
  727. 28:14>> What the influencers did to celebrities,
  728. 28:16AI influencers are about to do to
  729. 28:18influencers and they're going to cry
  730. 28:19about it and the hypocrisy is going to
  731. 28:22be fascinating.
  732. 28:24It's it by the way in a real [ __ ]
  733. 28:27way. Every person here has interacted
  734. 28:30and consumed an AI influencer and has no
  735. 28:33idea. There's the ones that you do know
  736. 28:35like those the sleazy, you know, only
  737. 28:37fan type girls. You could see you could
  738. 28:38see they're not real. Every person here
  739. 28:41has consumed an AI influencer piece of
  740. 28:44content and don't know they did. And
  741. 28:46it's that's today. In 24 months, it's
  742. 28:49going to be like,
  743. 28:50why in the world would you not own your
  744. 28:53influencer? No risk. You own the IP. You
  745. 28:56can monetize it. You start off using it
  746. 28:58to build your business and the [ __ ]
  747. 29:01thing for some reason has a million
  748. 29:02followers. You're like, "Wait a minute.
  749. 29:03I can get 10,000 from this fashion
  750. 29:05brand. People are going to subsidize
  751. 29:07their marketing by owning their
  752. 29:08influencer." Now, the issue is there's
  753. 29:12only 8 billion people on Earth.
  754. 29:14I think in about 24 months I'm going to
  755. 29:16have 8 billion influencers myself. So I
  756. 29:19I do think that we're going to learn
  757. 29:21what supply and demand means. You know,
  758. 29:23one of the reasons I was able to build
  759. 29:25my career was I was first on all these
  760. 29:26platforms. So I got to a million
  761. 29:28followers on Twitter when there was 8
  762. 29:30million people on Twitter.
  763. 29:32You know, if I today where I am at tried
  764. 29:36to start my process of getting to a
  765. 29:37million followers on Twitter with 100
  766. 29:39million people on the platform, good
  767. 29:40luck. It's just supply and demand of
  768. 29:42attention. So, I think it's going to be
  769. 29:45interesting. I think the people that
  770. 29:46move first like this year will get some
  771. 29:49real benefits, but every nancond it's
  772. 29:51going to get harder cuz I'm really
  773. 29:52sorry.
  774. 29:53>> Sorry. Bye. I'm sorry. I'm sorry. Bye
  775. 29:54everyone. See you.

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