The emergence of teacher expertise — Transcript
Full transcript
- 0:09Okay.
- 0:11Thank you very much.
- 0:14Thank you very much.
- 0:19Good discussions. Good. Good. Good.
- 0:21Thank you.
- 0:23Okay. Some really interesting
- 0:24discussions. It's a very interesting
- 0:26question and most of us know we
- 0:28understand what that means as a
- 0:30question. I was chatting to and
- 0:32listening to Vera and her opinion. Ver
- 0:34can you share some of your thoughts on
- 0:35this question? Pleasure.
- 0:38>> Okay.
- 0:40The questions seems to be really easy
- 0:42and difficult at the same time. Actually
- 0:45the teacher has been teaching for 20
- 0:47years and uh the teacher has been ready
- 0:52to a lot of challenges and new
- 0:54approaches and try and work uh to
- 0:58achieve uh their just main goal to make
- 1:01their students involved, engaged and
- 1:04active and be ready to share and um be
- 1:08ready to continue learning English and
- 1:10to be interested. and the teacher who
- 1:12has been teaching for 20 years and with
- 1:15one and the same approach um never ready
- 1:19to accept new um just perspectives
- 1:24um new activities so I must say that I
- 1:27have been teaching for 30 years actually
- 1:30and um I'm ready for new challenges uh
- 1:34sometimes they are pretty tough uh and
- 1:37uh the students have changed uh the
- 1:40generations have changed. So, and I must
- 1:44admit that I do like a lot of activities
- 1:47and provide them with different uh
- 1:49students, but these activities have been
- 1:52transformed because they are different
- 1:54and they are new to that and then I do
- 1:59um I am ready for the feedback of my
- 2:02students and I am ready to accept and to
- 2:06think and even to give up some
- 2:08activities perhaps which I like very
- 2:12much
- 2:14We all do that I think. Thank you very
- 2:16much for that Ver. Thank you. So a
- 2:18really interesting point there. I think
- 2:19Vera is talking about her own experience
- 2:22there. And what we can see is one of the
- 2:24qualities that we identified in expert
- 2:27teachers yesterday that they are
- 2:28lifelong learners. Ver is here. You are
- 2:31here. And what we often find is the
- 2:34teachers
- 2:35who essentially repeat the same year 20
- 2:38times, they don't learn anything and
- 2:40they often don't engage in professional
- 2:42development. That is one of the
- 2:44fundamental characteristics of expert
- 2:46teachers. They continue learning
- 2:48throughout their career for 30 years or
- 2:5040 years and some of the colleagues we
- 2:51have in the room. So often when we talk
- 2:54about the difference, we recognize it's
- 2:57got something to do with learning. One
- 2:58teacher is simply not learning. they're
- 3:00repeating the same thing all the time
- 3:02and the other teacher is is learning.
- 3:04One of the other things that Ver was
- 3:05mentioning was that she was open to
- 3:07changes um and that students brought
- 3:10their challenges and she helped them
- 3:12with them as well. But it's got
- 3:14something to do with learning. We often
- 3:16mention reflection and we were
- 3:17discussing about reflection yesterday
- 3:19and the difference between yes
- 3:20reflection is important but what is
- 3:22critical reflection? We'll come on to
- 3:24that.
- 3:26And so the question I pose here is can
- 3:28expertise research shed useful light
- 3:30onto this question and I think it can.
- 3:34So let's begin with a working definition
- 3:35of teacher expertise. In my other
- 3:37publications I provide more detailed
- 3:39definitions. But the key point about
- 3:42expertise is it's always context
- 3:44specific. We find that an expert teacher
- 3:46in one school, even if you move them to
- 3:48a different school in the same city, a
- 3:50bit like on Google Maps, you pick up and
- 3:52drop the person, you find that they're
- 3:54not so expert. And if you pick them up
- 3:56and put them into a different city or
- 3:58especially a different country, we find
- 4:00that we have to learn everything again.
- 4:02And that's an interesting, I think,
- 4:03piece of evidence. But for this talk, I
- 4:06recognize teacher professional
- 4:08competence as expertise. In other words,
- 4:11our ability to do our job effectively
- 4:14with recognition that some of us achieve
- 4:16a higher level of professional
- 4:18competence than others. Teacher
- 4:20expertise is often at the higher end of
- 4:22this competence climb, but it's not
- 4:24exclusive. And this is important. It
- 4:27doesn't mean you're better than other
- 4:28teachers. It means you have what you
- 4:30need to be a good teacher. And the
- 4:32research on teacher expertise argues
- 4:34it's not something exclusive. These are
- 4:36not outstanding teachers. These are
- 4:38teachers who have become as good as any
- 4:40teacher can be at their job and all
- 4:43teachers can be. So there is a
- 4:44combination of experience. We know
- 4:46expertise develops after about 5 to
- 4:49seven years in the job. So student
- 4:51teachers there's plenty of time for
- 4:52learning there which is important. Um we
- 4:56also know it it also relates to
- 4:58competence. So teacher expertise is
- 5:00basically up here that even at the start
- 5:02of your career you can have high
- 5:04competence but you may not have
- 5:06expertise and you can get lots of
- 5:08experience with a low level of
- 5:09competence and that is an expertise. So
- 5:12expertise is the interreation between
- 5:14high levels of both of these factors.
- 5:18My research on the topic is quite
- 5:19extensive now. My PhD study involved
- 5:22looking at the practices, cognition and
- 5:25professional development of eight expert
- 5:27teachers of English in India. But I also
- 5:29conducted the largest ever systematic
- 5:31review of teacher expertise research
- 5:33globally looking specifically at primary
- 5:35and secondary contexts. In other words,
- 5:37my interest was what I call real
- 5:40teachers, the people that we have in the
- 5:41room today. And I also wrote an a piece
- 5:45for language teaching which is the main
- 5:47journal probably the leading journal in
- 5:48our field uh called a research agenda on
- 5:51language teacher expertise research
- 5:53establishing the state of the evidence
- 5:55base and proposing activities for
- 5:57research. So if anyone is interested in
- 5:59looking at that and doing some of those
- 6:01activities it will be useful. And I also
- 6:04conducted foundational research on what
- 6:06we call reflection in action because in
- 6:08my experience this seems to be a really
- 6:10important factor. Let's look at that
- 6:12now. And here in this image, we have a
- 6:15teacher, an expert teacher from India.
- 6:16In my PhD study, they were not
- 6:18anonymized. They read everything I had
- 6:20to write about them and they chose to be
- 6:22identified. Research can and often does
- 6:25anonymize participants, but it can also
- 6:27celebrate them. And this is Nurahan
- 6:29Naik. And Nurjahan is a teacher of
- 6:31English in a in a regional part of India
- 6:34called Maharashtra. She works in a
- 6:36beautiful coastal city. I recommend
- 6:38visiting it. Um but most importantly she
- 6:40works with disadvantaged learners in
- 6:42this city who have all kinds of
- 6:44challenges with their literacy and
- 6:45development. And you can see her in a
- 6:47very crowded classroom nonetheless
- 6:49managing to organize group work by
- 6:51getting some of the students to turn
- 6:53around on fixed chairs and to interact
- 6:55with each other.
- 6:57So yeah, three different processes I'm
- 7:00going to mention here. Reflection in
- 7:01action, adaptive expertise, and this one
- 7:04which is linked reinvestment and
- 7:06progressive problem solving.
- 7:09So
- 7:11reflection in action it originates in
- 7:13the work of Donald churn and it's often
- 7:15misunderstood. We often think reflection
- 7:17is in action is reflection when you are
- 7:19teaching and reflection on action is
- 7:21reflection after teaching. That isn't
- 7:23really how Donald Shern understood it.
- 7:25He didn't talk about reflection on
- 7:27action as much because in fact both of
- 7:30what we call reflection on and inaction
- 7:32were part of reflection in action in
- 7:34Shern's work. The quote here from Shern
- 7:37is really important and I'll give you a
- 7:38moment to read it. But basically what
- 7:40what Shern is talking about is on a
- 7:42daily basis when we're teaching there
- 7:44are sometimes moments where something
- 7:46doesn't fit. Something happens and it
- 7:48causes us to question what we do as part
- 7:51of our routines and all of a sudden
- 7:53we're there thinking
- 7:55what what happened there. It could
- 7:58happen during the lesson or it could
- 7:59happen later. You know when you're
- 8:01cooking dinner or in the next morning in
- 8:03the shower and you're thinking why
- 8:04didn't that work or why did it work so
- 8:07well and this is what reflection in
- 8:09action is for Shern. It's those moments
- 8:11that cause us to question our habituated
- 8:14practice. Have a read of the quote from
- 8:16Shern in smaller letters there while I
- 8:18take some water.
- 8:30So this is interesting I think. So we
- 8:33may surface and criticize our initial
- 8:35understandings. It was like when Vera
- 8:37was talking about those elements of
- 8:39change that we're doing something on a
- 8:40daily basis and then all of a sudden as
- 8:43Vera put it the students bring new
- 8:45challenges to the classroom and we have
- 8:47to respond to those challenges. And
- 8:49today in in in um Ukraine, it can be for
- 8:53example the challenges of students who
- 8:55may have trauma from experiences that
- 8:57they've that they've had in the last few
- 8:59years. And we need to now adapt to those
- 9:01experiences. And that causes us to
- 9:04surface and criticize our initial
- 9:07understanding of a phenomenon. This idea
- 9:09of critique that we were talking about
- 9:10yesterday with the student teachers and
- 9:13test the new description by an on the
- 9:15spot experiment. Again, back to Vera's
- 9:17example that you try out new things to
- 9:19see if they help in these situations.
- 9:23And in my research as well, until I did
- 9:25this piece of research in 2019, there
- 9:27was no direct evidence of teachers
- 9:30engaging in reflection in action. Lots
- 9:32of people talked about it, but it's
- 9:33quite difficult to capture. And in this
- 9:35piece of research published in a
- 9:37worldleading journal teachers and
- 9:38teacher education I found examples in
- 9:41very experienced highly qualified
- 9:43teachers of all kinds of micro
- 9:46improvisation as we called it where when
- 9:48they are teaching they actually respond
- 9:50to these challenges in during the
- 9:53process.
- 9:56So the second point that I want to
- 9:57mention is there are two types of
- 9:59expertise in the literature and this is
- 10:01not just on education it goes across all
- 10:03walks of life. We will all be familiar
- 10:05with what we call routine expertise
- 10:07where you do something so often that it
- 10:10becomes habituated and you don't have to
- 10:12think about it. You can think about
- 10:13somebody working in a supermarket or
- 10:15somebody working in a factory. They
- 10:18become very very good and fast at doing
- 10:20the same thing over and over again. But
- 10:23that isn't what teachers do because as
- 10:25teachers we work in what we can some
- 10:27with what we can call sometimes complex
- 10:29systems theory. Each student is a
- 10:32complex range of systems. You put them
- 10:34in a class with 30 other students who
- 10:36are complex systems and then you put
- 10:38them in an educational system that is
- 10:40complex. And so what we have is multiple
- 10:42complex systems theory. Arguably one of
- 10:45the most complex types of expertise. So
- 10:48for this we need what is called adaptive
- 10:50expertise by Hatano Nagakani. These two
- 10:53Japanese scholars came up with the idea
- 10:56and they recognized that some people
- 10:58quickly overcome changes in work
- 11:01requirements by inventing new procedures
- 11:03and using their expert knowledge in
- 11:05novel ways and this relates quite
- 11:07clearly to what Donald Shern is talking
- 11:09about in in reflection in action. It is
- 11:12the frame within which reflection in
- 11:14action happens. In other words, again if
- 11:16I may go back to Vera's example, those
- 11:18students bring new challenges. We have
- 11:20to reflect in action to respond to them
- 11:22and we have to then incorporate them
- 11:24into our knowledge systems in new ways.
- 11:29And what we find is that other teachers
- 11:31do not necessarily possess this ability
- 11:34and find themselves going back to the
- 11:35practices of the novice teachers. And
- 11:38that might be a key clue to the
- 11:40difference about when you meet those
- 11:42challenges, how you respond to them and
- 11:44whether you are able to learn from them.
- 11:47So reflection in action and unadaptive
- 11:49expertise are two of the key features I
- 11:51think that are important
- 11:53and it's key to working in highly
- 11:55complex and stable environment and has
- 11:58also received support from empirical
- 12:00studies not just mine but also those of
- 12:02Crawford and Hayden Netal are really
- 12:04interesting examples of this
- 12:07and then two um two experts on the right
- 12:10on writing expertise Kalbureta and
- 12:13Scardamalia they argue that two key
- 12:16processes are also linked and you will
- 12:18see these link as well to the other
- 12:19ones. Reinvestment is a type of
- 12:21motivation. As teachers, we have to work
- 12:24very very hard and teacher educators as
- 12:26well. And we have to sometimes protect
- 12:29some of our time not just for ourselves.
- 12:32We need that as well. But some of our
- 12:34time to work on specific problems that
- 12:36we are facing because we can't approach
- 12:39every problem all the time. We become
- 12:42exhausted. And so for the for the
- 12:44student teachers, it's important to
- 12:45recognize that you will often find in
- 12:47your first few months or years of
- 12:49teaching that you will face a number of
- 12:51problems. And reinvestment is this idea
- 12:55that we should perhaps reinvest our
- 12:57energy in trying to work on one problem
- 12:59at a time. And progressive problem
- 13:01solving builds on that. It's the
- 13:03cognitive aspect of the process of
- 13:05expertise.
- 13:07And it's about working out how we can
- 13:09work on a problem so that we find a
- 13:12solution that seems to work effectively
- 13:14across all the situations in which that
- 13:16problem exists. In other words, if we if
- 13:19we move on from one problem, try to
- 13:21solve it quickly, we may not have the
- 13:23solution. But if we work on it in more
- 13:25detail, try to work out how it fits into
- 13:28other things we do, try to work out if
- 13:30it works in all of our classes, and try
- 13:32to see if we can generalize from it,
- 13:34then we as teachers are building the
- 13:36knowledge base we need to deal with
- 13:38future problems as well. So we take
- 13:41reflection in action, we take adaptive
- 13:44expertise, and we take reinvestment and
- 13:47progressive problem solving. And we find
- 13:49as in Amy Choyy's study um in in her
- 13:52study of an expert teacher of English in
- 13:54Hong Kong, she found all of these
- 13:56qualities.
- 13:59It was heavily influenced by Bereta and
- 14:01Scardalia's work.
- 14:03But she argued that in order to
- 14:05understand expert teachers, we have to
- 14:07contrast them with experienced teachers
- 14:09who are not experts. Those ones who have
- 14:11the 20 years experience,
- 14:13one year's experience repeated 20 times.
- 14:16and her expert teacher, Marina,
- 14:18frequently problematized the unproatic.
- 14:20In other words, she looked at things
- 14:21that didn't seem to be problematic, and
- 14:24she tried to unpick them to see if she
- 14:25could improve them. Highly critical
- 14:28thinking.
- 14:29And she solved apparent behavior
- 14:31management problems by becoming strict.
- 14:34But then she realized, as many as many
- 14:36experienced teachers do, that becoming
- 14:38strict also has problems because
- 14:40sometimes you stop students from being
- 14:41able to open up to share. And that's
- 14:44particularly important in Ukraine today
- 14:46to have that safe space that we
- 14:48discussed. And therefore really expert
- 14:50teachers, they often go through a period
- 14:52of being strict and getting through
- 14:53lessons well. But then they learn how to
- 14:56open up and to allow students freedom
- 14:59within the strictness that they
- 15:01understand are part of that experience
- 15:03teachers classes so that they can then
- 15:05have more freedom. And it's a really
- 15:06interesting contrast you often see. And
- 15:09just as Marina's teacher,
- 15:11sorry, as Amy Choyy's teacher, Marina
- 15:14found, she reinvested. She seek she
- 15:17sought to resolve a subsequent paradox.
- 15:19The dichotomy between learn making
- 15:21learning enjoyable and maintaining
- 15:23discipline. It's a balancing act, isn't
- 15:25it? Trying to get the balance right. And
- 15:27it constantly changes. Again, back to
- 15:29Vera's example. Different generations of
- 15:32teachers of students, the balancing will
- 15:34be different. We know the impact of
- 15:36mobile phones and social media around
- 15:38the world. And therefore, as a result of
- 15:40that generation, we will also need to
- 15:42change how we do it. And we can only do
- 15:45that if we keep learning.
- 15:48And my own research, this is the meta
- 15:50summary of teacher expertise that we
- 15:52published. We found that some of the key
- 15:55features of expertise, and we were just
- 15:57talking about this with the lady down
- 15:58here, another experienced teacher about
- 16:00flexibility in teaching practice. In
- 16:03other words, we plan carefully, but in
- 16:05the class, we teach the students, not
- 16:07the plan. And flexibility was the most
- 16:09commonly reported theme in the pedagogic
- 16:12practice of expert teachers over over a
- 16:15100 papers. We looked at 100 research
- 16:17articles. And this is true for both
- 16:19primary and secondary teachers. There is
- 16:21no difference. It's still the most
- 16:23important one. There is evidence that
- 16:25they expert teachers regularly engage in
- 16:27progressive problem solving. And this is
- 16:30only possible through extensive
- 16:32automated huristics. What does that word
- 16:35mean? Huristics, it means when you
- 16:36proceduralize something so much that you
- 16:39can't not do it. Teachers, you know,
- 16:42when you've done an exercise, your brain
- 16:44will never forget to do feedback because
- 16:46you know it's important to that to that
- 16:48student. But a novice teacher, someone
- 16:50in the first years of their career, they
- 16:52can often do an exercise and then forget
- 16:54to check the answers afterwards. and
- 16:56students will often reme remind you but
- 16:58that's one of the huristics that we have
- 17:00as teachers. It's like also the ability
- 17:02to write on the board and to talk to
- 17:04students at the same time. And we can do
- 17:07this and we can also see somebody who is
- 17:09misbehaving or using a mobile phone and
- 17:11do all of those three things together.
- 17:13And we could also drive a car at the
- 17:14same time if we wanted to because that's
- 17:16also an automated heristic things that
- 17:19our bodies are able to do even quite
- 17:21complex things. But the key thing is we
- 17:24sometimes need to interrupt those
- 17:26heristics and to question them. And
- 17:28that's what Donald Shern is talking
- 17:30about in reflection in action. They
- 17:32become so automated we don't think about
- 17:34them but we still have to think about
- 17:36them on occasions when they don't work
- 17:38as well. And this is because of the
- 17:40changes that we were exploring earlier.
- 17:44So the processes introduced we have
- 17:46reflection in action we have adaptive
- 17:49expertise. I've put it last here. And we
- 17:51have progressive problem solving. These
- 17:53for me are three key processes. I'm
- 17:55arguing we don't have evidence because
- 17:57it's such a such a complex thing linking
- 18:00these together. We don't have certain
- 18:02evidence, but it seems to me that all of
- 18:04them are consistently found in the
- 18:06research on expert teachers.
- 18:08How do they interact and relate to each
- 18:10other? My feeling is like this.
- 18:14Reflection in action contributes to
- 18:17progressive problem solving. And as we
- 18:19progressively solve problems, we gain
- 18:22confidence. We gain understanding of our
- 18:24environments and we be become in control
- 18:26of them and this enables our adaptive
- 18:29expertise to work so that even if and
- 18:32when Vera faces the next big problem she
- 18:35has in her classes she will be able to
- 18:37respond to them with it with her
- 18:38adaptive expertise.
- 18:42But what about the pathway to expertise?
- 18:45How do we get there as teachers?
- 18:48And that is the key question because for
- 18:51our pre-ervice teachers, we're
- 18:53interested to learn about what processes
- 18:55seem to help me to learn in ways that I
- 18:58can engage in reflection in action in
- 19:00progressive problem solving and develop
- 19:02my adaptive expertise. It's not easy.
- 19:07So work by Schwarzal built on the
- 19:09original idea of adaptive expertise by
- 19:12Hatano Aninagakani
- 19:14and they argue that there is an optimum
- 19:16adaptability corridor again similar to
- 19:18my picture. Notice that this is the
- 19:20innovation which means doing something
- 19:22new and this is efficiency doing it well
- 19:25doing it kind of um how did we translate
- 19:27efficiency yesterday?
- 19:30>> Yes, effectiveness but not necessarily
- 19:34simply effectiveness. is not quite the
- 19:36same as that doing it effectively and
- 19:38well in the time we've got. So it's a
- 19:41slightly different shape to my my
- 19:43remember mine was experience and quality
- 19:45essentially but it's still a similar
- 19:47pathway and they argue that you've got
- 19:49to balance between these so that when
- 19:51you're at the start of your career you
- 19:53don't innovate too much but you develop
- 19:56some efficiencies. You learn how to do
- 19:58some of the simple things well like
- 20:00writing on the board like um creating a
- 20:02lesson plan and then as you move through
- 20:04that corridor you can add to that new
- 20:07qualities and by progressive problem
- 20:09solving you choose the problem that I
- 20:11can manage at this point don't try and
- 20:13take too something too complex just
- 20:14leave it for now
- 20:17and their research is also empirical and
- 20:19linked to this and it supports that idea
- 20:22and then interestingly real and also
- 20:25argue that there are three paths to
- 20:27expertise building on the same model,
- 20:31but theirs is actually a bit more like
- 20:33mine because here we have the quality.
- 20:36Yes, it's innovation, but there's also a
- 20:37sense of quality here. And this is time
- 20:39in their diagram. So, what they find and
- 20:42by the way, you knew this. You can be
- 20:45great teachers from the start of your
- 20:46career and I've seen we've all seen some
- 20:49people who are just born teachers in the
- 20:50classroom and you will be up here. So
- 20:53they say there is innovative expertise.
- 20:55People at the start of their career who
- 20:57do well. But it's slightly different
- 21:00because innovative expertise sometimes
- 21:02works and sometimes it doesn't. And
- 21:04suddenly you can have a lesson that goes
- 21:05really well and the same lesson doesn't
- 21:07go well at all with a similar class and
- 21:10you're thinking why. And this is because
- 21:11it's a bit more hit and miss. Sometimes
- 21:14you hit sometimes you miss.
- 21:16And efficiency expertise. This is more
- 21:18like the um what Hatano Hatano and
- 21:21Inagakani are talking about um when they
- 21:24talk about routine expertise like the
- 21:26person who works in the factory. Some
- 21:28teachers the ones who have one year's
- 21:30experience repeated they become very
- 21:32efficient at delivering that curriculum
- 21:35and they become very efficient at
- 21:36getting the same levels of learning in
- 21:38their students. But as the students
- 21:40change, those levels of learning go down
- 21:44and that teacher maybe stops trying so
- 21:46hard and as a result they kind of stay
- 21:48at the same level of competence. But the
- 21:51pathway in their opinion to adapt is to
- 21:53adaptive expertise
- 21:56and they call it adaptive practice. I'll
- 21:58just read out what it says here. The
- 22:00ability to learn in and from practice
- 22:03again reflection in action progressive
- 22:05problem solving. This involves the
- 22:08development of flexible routines
- 22:12um with continual adjustments between
- 22:14the needs of specific learners. Remember
- 22:16what Ver was saying in real time while
- 22:19matching the needs of communicative
- 22:21stakeholders over time. This question of
- 22:23how do we deal with the parents? How do
- 22:25we manage the parents when they're
- 22:26taking up so much of our time and this
- 22:29is key? Sometimes adaptive expertise
- 22:31moves in the direction of innovation
- 22:34and at other times towards efficiency.
- 22:36But the focus is on always building a
- 22:39deeper understanding of the interaction
- 22:40to maintain an optimal balance.
- 22:42Sometimes I think of teacher expertise
- 22:44is like you know if you stand on a ball
- 22:48if you fall any one way you could go
- 22:50fall over. And all of the skills we have
- 22:52are continu on the ball. One is about
- 22:55quality, one is about efficiency, one is
- 22:57about hard work, one is about careful
- 23:00planning, one is about freedom. And you
- 23:02have to stay in the ba balanced on the
- 23:04ball at all times while also juggling.
- 23:07That's what expertise is.
- 23:10So let's do a discussion now. I've been
- 23:12talking for too long. Turn again to the
- 23:14people you were talking to before or if
- 23:15you prefer a new partner and discuss
- 23:18these questions. Does the evidence on
- 23:20how expertise develop match your own
- 23:23personal experience? And if you're an
- 23:26expert teacher,
- 23:28does it feel true for your experience?
- 23:30Trust your feeling here. Expert
- 23:32teachers, those feelings are important.
- 23:34And if you're less experienced, does it
- 23:36sound right for other teachers? You
- 23:37know, you might want to think about your
- 23:38teachers who have inspired you in
- 23:40school, for example. And the second
- 23:42question there, what continuing
- 23:44professional development activities do
- 23:46you think will be useful to facilitate
- 23:48the development of teacher expertise?
- 23:50And so far, is there anything you
- 23:52disagree with? Okay, 5 minutes
- 23:54discussion and then we'll do feedback.
- 23:56Thank you.
- 24:16She's going to go back and sit down
- 24:17here.
- 24:21>> Very interesting.
- 24:22>> Yeah, very cool. I like this um
- 24:24comparison about 20 years of teaching
- 24:26and doing it 20 times or just having
- 24:29>> It's the same in any job, isn't it?
- 24:30There's people who kind of just
- 24:32proceduralize everything and don't
- 24:34question it anymore. And in teaching, I
- 24:36think it's really important because of
- 24:38the massive complexities that teachers
- 24:41have to deal with in any one student.
- 24:43And then when you add that to 30
- 24:44students, I always when I'm trying to
- 24:47explain to parents because Olga was
- 24:49saying that some of the challenges
- 24:50Ukrainian teachers face is quite
- 24:52demanding parents. And when you have to
- 24:54explain to parents about how how much
- 24:56expertise is in teaching.
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