The Company Quietly Taking Over Every Layer of the Laundromat Industry- The Alliance Playbook — Transcript
Full transcript
- 0:00In August of 2024, the biggest company
- 0:03in our industry wrote a check for $900
- 0:06million, nearly a billion dollars, not
- 0:10to build a factory, not to develop a new
- 0:12washer, not to lower prices for
- 0:14laundromat owners like you. They
- 0:17borrowed that money, added it to the
- 0:19company's debt, and paid it out to their
- 0:21private equity owner. $900 million out
- 0:25the door 14 months before taking the
- 0:28company public. And here's the part that
- 0:30should really get your attention. Over
- 0:32the two years since then, that same
- 0:34company has been paying that debt back
- 0:36down using profits that come in part
- 0:38from every washer you buy, every loan
- 0:41you take out with them, and every price
- 0:43increase you've absorbed. The Wall
- 0:45Street calls this strengthening the
- 0:47balance sheet. That's a direct quote.
- 0:49Their credit rating agencies love it,
- 0:52and their stock is up. But nobody, and I
- 0:55mean nobody, has sat down and asked what
- 0:58it means for the 40,000 laundromat
- 1:01owners on the other end of that supply
- 1:03chain. That's you and me. And that's
- 1:05exactly what we're going to do today.
- 1:06This is the deepest dive we've ever done
- 1:08on this show into a single company. It's
- 1:10Alliance Laundry Holdings, the maker of
- 1:12Speed Queen, Unimac, Hitch, Primus, and
- 1:16Ipso. The company that controls roughly
- 1:1940% of the commercial laundry market in
- 1:22North America. And as you're going to
- 1:24hear, a company that is now quietly
- 1:28operating on five different fronts in
- 1:30this industry at the same time.
- 1:32Manufacturing is just the one that you
- 1:34can see. By the end of this episode, I'm
- 1:37going to show you all five fronts. I'm
- 1:39going to tell you what I think their
- 1:41next three moves are, and I'm going to
- 1:43give you a five-point checklist to
- 1:45protect your business as a laundromat
- 1:48owner. And stick around for front number
- 1:50five because when I found it during my
- 1:52research, I literally stopped and reread
- 1:54it three times. It's the one nobody in
- 1:57this industry is talking about and it's
- 1:59personal. So, let's go.
- 2:02So, who is Alliance really? Let's set
- 2:05the table because I'd bet most owners
- 2:07know the brands, but not the machine
- 2:09behind them. Alliance Laundry Holdings
- 2:12was founded in 1908. It's not a typo.
- 2:16118 years ago in Ripen, Wisconsin.
- 2:20Population about 7,500 people. And that
- 2:24little town is still their global
- 2:25headquarters today, running an operation
- 2:28that serves roughly 150 countries with
- 2:31over 4,000 employees. Here's the scale
- 2:34and plane numbers. And these come
- 2:37straight from their SEC filings and
- 2:39earnings reports. about $1.75 billion in
- 2:43annual revenue and climbing. Roughly 40%
- 2:47of the North American commercial laundry
- 2:49market. Their own IPO perspective says
- 2:52that they're about twice the size of the
- 2:54number two player. Over 8 million
- 2:56machines installed worldwide. Five
- 2:59brands covering every corner of the
- 3:01market. Speed Queen for laundromats and
- 3:03homes. Unimac for onremise laundry. Hips
- 3:06Primus and Ipso. Now, quick history that
- 3:09matters for everything else in this
- 3:11episode. In 2015, a private equity firm
- 3:14called BDT Capital Partners, now it's
- 3:17BDT and MSD Partners, bought Alliance.
- 3:21If the name MSD rings a bell, that's
- 3:24Michael Dell's family office money.
- 3:26These are serious, patient,
- 3:28sophisticated investors. And they held
- 3:30it for 10 years, a classic private
- 3:32equity timeline. And in October of 2025,
- 3:36they took Alliance public on the New
- 3:38York Stock Exchange under ticker ALH,
- 3:41Alliance Laundry Holdings. The IPO,
- 3:43priced at $22 a share, raised over $826
- 3:48million, and actually it's about 950
- 3:52million once the overallotment closed.
- 3:54And the stock popped almost 13% on day
- 3:57one. Today, the company is worth about
- 4:00$5 billion. And just for your reference,
- 4:03today as I'm recording this, their their
- 4:05ticker for ALH is $25.86.
- 4:10That's up from their initial public
- 4:11offering. But here's what most people
- 4:13missed in the IPO excitement. And it's
- 4:16the whole detail that unlocks this whole
- 4:18story. BDT didn't sell out when they
- 4:22went public. They kept roughly 74% of
- 4:24the company under New York Stock
- 4:27Exchange rules. That makes Alliance
- 4:29what's called a controlled company. It's
- 4:31public stock, private control. A private
- 4:34equity firm steers the ship. They just
- 4:37invited public shareholders aboard and
- 4:39gave them very liquid way to sell down
- 4:42over time. And remember that 900 million
- 4:45from the cold open. That dividend went
- 4:48to BDT in August of 2024, funded with
- 4:52debt loaded onto Alliance's books. Then
- 4:55a chunk of the IPO money, money from
- 4:57public investors went to paying that
- 5:00debt down. That sequence feels a little
- 5:03bit like watching someone else's poker
- 5:05game where you're somehow the ante. Hold
- 5:08that feeling because it sets up
- 5:09everything Alliance has done since then,
- 5:12which we're going to get into here in a
- 5:13second. Quick pause. If you're listening
- 5:15to this and you own Speed Queen, Hips,
- 5:18or Unimac equipment right now, do me a
- 5:20favor. While you listen or watch, pull
- 5:23up whoever sold you those machines, the
- 5:26distributor that that sold them to you,
- 5:28and keep that name in your head. In
- 5:30about 10 minutes, I'm going to ask you
- 5:32some questions about them that might
- 5:34surprise you. Let's talk about the
- 5:36balance sheet story, what getting
- 5:38stronger actually looks like. Okay, so
- 5:41what is Alliance actually done since
- 5:43going public? In one sentence, they've
- 5:45been paying down debt at a sprint while
- 5:48growing at a run. the numbers from their
- 5:51earnings releases. The start of 2025
- 5:54about $2.1 billion in debt. The end of
- 5:582025 $1.4 billion. After the first
- 6:02quarter of 2026, $1.3 billion. They paid
- 6:07off another 65 million in just those
- 6:09three months. In finance terms, their
- 6:12net leverage debt compared to earning
- 6:14dropped from 2.8 times at the end of
- 6:17last year to 2.6 six times in Q1, and
- 6:20management says they're going to hit
- 6:22roughly two times by the end of this
- 6:24year. On their Q1 earnings call in May
- 6:282026, CFO Dean Nolan told analysts
- 6:31they'd quote, "Continue to strengthen
- 6:34our balance sheet and we're on track for
- 6:36the fullear target." And the market
- 6:38rewarded them. Just a few days ago, as I
- 6:41record this, June 29th, Moody's upgraded
- 6:45Alliance's credit rating from B2 to B1.
- 6:47I just reported that on the news
- 6:49episode. S&P had already upgraded them.
- 6:53What does that mean in practice?
- 6:55Borrowing gets cheaper for Alliance.
- 6:57Their cost of capital drops. Now, here's
- 7:00the crucial context, and this is where I
- 7:02want you to lean in here a little bit.
- 7:04This is not a struggling company
- 7:06tightening its belt. In the first
- 7:08quarter of 2026, Alliance grew revenue
- 7:1110% to $427 million. Net income more
- 7:16than tripled year-over-year to 57
- 7:19million. They beat Wall Street's earning
- 7:22expectations by about 15% and they raise
- 7:25their guidance for the year. So, picture
- 7:28this company for what it actually is.
- 7:30It's growing double digits. It's
- 7:32throwing off $80 million in operating
- 7:34cash flow a quarter. Paying down debt
- 7:37ahead of schedule with credit agencies
- 7:40applauding. This is a company building
- 7:43dry powder. Got to pay attention to
- 7:46this. And the question that matters for
- 7:48you is dry powder for what?
- 7:52Because on the same earnings call,
- 7:54management told us exactly what. They
- 7:57laid out a fourpillar capital plan and
- 8:00they said that once the debt target is
- 8:02hit, which is basically now the
- 8:04priorities shift to, and this is a
- 8:06quote, returning capital to
- 8:08shareholders,
- 8:09stock buybacks in the near term,
- 8:11dividends in the longer term. Okay, so
- 8:13let me translate that from Wall Street
- 8:16into Laundermat speak. When a dominant
- 8:18supplier pivots from pay down debt to
- 8:22protect earnings per share for
- 8:24shareholders, history across every
- 8:27industry says the same thing. Pricing
- 8:29discipline gets tighter, not looser. The
- 8:33days of your distributor having wiggle
- 8:35room to make a deal work. Those days are
- 8:38getting structurally shorter. Speaking
- 8:40of pricing, let's talk about what you're
- 8:43actually paying. Here's a fun exercise.
- 8:45On Alliance's Q1 earnings call, their
- 8:47CFO broke down that 10% revenue growth
- 8:50into its ingredients. Real unit volume,
- 8:53actual additional machines sold, was
- 8:55about 3%.
- 8:57Foreign currency added about 1%. The
- 9:00rest, the majority of the 10% growth of
- 9:04revenue came from price. Price.
- 9:08Now, Alliance frames this as defensive,
- 9:10and to be fair, some of it genuinely is.
- 9:12tariffs on steel and imported
- 9:14components. They're hitting them for
- 9:16about $20 million a year. They disclose
- 9:19four and a half to$5 million tariff bill
- 9:21in Q1 alone. Steel is their single
- 9:24biggest input cost. Those are real costs
- 9:26and their CFO said plainly that price
- 9:28increases taken in mid to late 2025 and
- 9:32again in early 2026 were designed to
- 9:35cover those costs. But do the math with
- 9:37me here because this is the tell. If
- 9:39pricing were only covering the $20
- 9:41million in tariffs, that's a little over
- 9:431% of revenue. Instead, pricing is
- 9:46driving the majority of that 10% growth.
- 9:49Their own CFO described the company's
- 9:51approach as, in his words, quote,
- 9:54rational pricing. And in their Q1
- 9:57slides, they proudly note that pricing
- 9:59quote successfully offset unquote tariff
- 10:03headwinds while North America still ran
- 10:05a 27% IBIDA margin. Listen, just to be
- 10:09clear, that's not a company scraping by
- 10:11on cost recovery. It's what economists
- 10:13call pricing power. The ability to raise
- 10:16prices faster than costs without losing
- 10:19customers. And you only get pricing
- 10:21power when your customers don't have
- 10:23anywhere else to go. Which in my mind
- 10:27raises the obvious question, do you have
- 10:30anywhere else to go? Hold that thought
- 10:32because some of my findings that I'm
- 10:33going to talk about in a few minutes
- 10:35here are really going to complicate that
- 10:36answer in a way you probably don't
- 10:38expect. So, what this means for you
- 10:41practically right now, if you're
- 10:44modeling a new store build or a
- 10:46retrofit, do not model flat equipment
- 10:49costs. A typical full equipment package,
- 10:51call it two dozen machines that ran 160
- 10:54to $210,000 installed a couple years
- 10:57back. It's been climbing steadily and
- 11:00every public signal from Alliance says
- 11:02the climb continues. When I run deal
- 11:05analysis with our clients that I do all
- 11:08the time from all over the country and
- 11:10other countries as well, we are now
- 11:12building price escalation into every
- 11:15equipment line item as a base case, not
- 11:18the downside case. I'd suggest that you
- 11:21do the same. And hey, if you've bought
- 11:23machines in the last 12 months, I'd love
- 11:25to hear what you actually paid versus
- 11:26what you were quoted two years ago. Uh
- 11:29because we're starting to see some of
- 11:31those prices stiffen up. And I've also
- 11:34seen quite a few quotes that are much
- 11:36much higher than what I would consider a
- 11:39a normal quote. Um, and I get to see
- 11:42quotes all over the place. Real numbers
- 11:46from real owners be any analyst report.
- 11:49And I'll tell you where to send that at
- 11:51the end of this show if you want to
- 11:53shoot over your quote and hear, you
- 11:55know, how it compares to other quotes
- 11:57that I've seen from around the country.
- 11:59Front number two, buying the middleman.
- 12:02Okay, remember I asked you to keep your
- 12:03distributor's name in your head? Here's
- 12:05the question. Do you know who owns them?
- 12:08Because there's a very real chance the
- 12:10answer has changed recently and you were
- 12:13never told in a way that made the stakes
- 12:15clear.
- 12:17Alliance sells through a network of
- 12:19roughly 600 independent distributors.
- 12:22the local businesses that quote you,
- 12:24finance you, install your machines,
- 12:26answer the phone when a bearing goes out
- 12:27at 900 pm on Saturday or doesn't answer
- 12:30the phone, more likely. Uh, for a
- 12:33hundred years, those were mostly
- 12:35independent, familyowned businesses.
- 12:38However, starting in 2023 and
- 12:41accelerating hard, Alliance has been
- 12:43buying them straight from their SEC
- 12:46filings. Once again, this is from the
- 12:48horse's mouth. Here's the timeline that
- 12:50I've been able to dig up.
- 12:52November 2023, Taylor Houseman, Northern
- 12:56California.
- 12:57July 2024, Star Distributing Nashville.
- 13:01September 2024, LNR Laundry, Salt Lake
- 13:04City. October 2024, Bestway
- 13:07Distributing, Corona, California. Late
- 13:092025, Metropolitan Laundry, the leading
- 13:13distributor in Metro New York. March
- 13:162026, Super Launda, also New York,
- 13:18folded into the same New York metro
- 13:20office as the Metropolitan. That's six
- 13:23distributor acquisitions in about two
- 13:25and a half years, including two in New
- 13:28York City alone, one of the biggest
- 13:30laundromat markets in America, and I'd
- 13:32argue in the world. When they announced
- 13:35the super laundry deal, Alliance's VP
- 13:37for the region called it, this is a
- 13:39quote, perfect complement unquote, to
- 13:43the Metropolitan deal, promising quote,
- 13:46next level service and support. And
- 13:48look, I do want to be fair here because
- 13:50I always want to be fair with you and
- 13:52with Alliance, consolidated operations
- 13:55often genuinely do mean better parts
- 13:58inventory, more technicians, faster
- 14:00response. Too soon to tell if that's
- 14:03going to be the case. Um, but some
- 14:05owners in these markets will experience
- 14:07real improvements. And I'm not here to
- 14:09tell you the sky is falling. That's for
- 14:10sure. I'm just trying to tell you what's
- 14:12going on in the industry. In every one
- 14:14of those markets, the number of
- 14:15independent voices between you and the
- 14:18manufacturer just went down by one. When
- 14:20your distributor is owned by the
- 14:22manufacturer, here's some of the
- 14:23implications. The price is is the
- 14:26manufacturer's price. There's no
- 14:28independent business person deciding to
- 14:30shave margin to win your deal against
- 14:32the shop across town. The financing
- 14:35offer is the manufacturer's financing
- 14:37offer, which it has been for a long
- 14:39time. So, that really isn't changing too
- 14:41much. And when you're negotiating a big
- 14:43package, you are functionally
- 14:45negotiating with a $5 billion public
- 14:48company that reports its margins to Wall
- 14:50Street every 90 days.
- 14:53Now, here's where the story takes a
- 14:55turn. That was kind of surprising to me,
- 14:57actually, because when I started looking
- 14:59into this, I assumed Alliance was the
- 15:02only one playing this game, and they're
- 15:03not. There's a second consolidator
- 15:06buying up laundry distributors across
- 15:08America, a company most laundromat
- 15:10owners have never even heard of, and I
- 15:13have been watching for a little bit now.
- 15:16And whether you end up better or worse
- 15:17off in the next five years may depend on
- 15:19which one gets to your market first
- 15:22potentially. So let me introduce you the
- 15:25counterweight EVI Industries. There's a
- 15:28publicly traded company out of Miami
- 15:30called EVI Industries. Their stock
- 15:33ticker is EVI for obvious reasons. And
- 15:36since 2016, under a CEO named Henry
- 15:39Namad, they have quietly made 32
- 15:42acquisitions of commercial laundry
- 15:44distributors and service companies. 32.
- 15:48Their revenue has grown roughly 10 times
- 15:50over that stretch to about $390 million
- 15:54a year. And they now hold an estimated
- 15:579% of North American laundry
- 15:59distribution, the largest distributor on
- 16:01the continent.
- 16:03You may have never even heard of EVI
- 16:06because well that's by design. When they
- 16:09buy a distributor, they keep the local
- 16:11name, keep the team, keep the owner
- 16:13running it. The customer often barely
- 16:15notices. Their recent deals include ASN
- 16:18Laundry Group in New York, Baleni in
- 16:21Ohio, and this is a big one, their
- 16:23largest acquisition ever in 2025, Jabrow
- 16:27North America, the US arm of the Spanish
- 16:29equipment maker, now rebranded as, you
- 16:32probably heard of it as Continental
- 16:33Jabrow or Continental Laundry Solutions,
- 16:36adding about $50 million in annual
- 16:38revenue. So, stop and appreciate this
- 16:42chessboard we've got going on for a
- 16:44second here, because this is wild. The
- 16:46same 12 months, one equipment
- 16:49manufacturer, Alliance, was buying
- 16:51distributors while another manufacturer,
- 16:54Jabrow, sold its distribution arm to a
- 16:57distributor. The whole middle layer of
- 17:00this industry is being carved up from
- 17:02both ends. But here's the difference
- 17:04that might matter enormously for you,
- 17:06and it's the reason I call EVI the
- 17:08counterwe in this situation. Alliance
- 17:11owned distribution sells Alliance
- 17:14equipment. One manufacturer, one brand
- 17:17family, one pricing philosophy. EVI own
- 17:21distribution is multi-brand. Their
- 17:24subsidiaries can quote you on Alliance
- 17:26Equipment, Jabrow, Milner, Dexter,
- 17:28whoever fits your project. And EVI makes
- 17:31money either way. Their whole pitch to
- 17:33Wall Street is being the trusted advisor
- 17:36layer. Nimad literally says, this is a
- 17:39quote, "Customers do not buy brands.
- 17:42They buy trust, relationships, and
- 17:44expertise."
- 17:46True or not true? I don't know. So, the
- 17:49real story of distribution in this
- 17:51industry is not Alliance takes over.
- 17:55It's this. The era of the truly
- 17:57independent mom and pop distributor
- 18:00seems to be coming to an end and it's
- 18:03being replaced by two competing models.
- 18:05the manufacturerowned dealership versus
- 18:08the consolidated multibrand superstore.
- 18:11Industry analysts covering EVI have
- 18:14flagged exactly this tension.
- 18:16Manufacturers buying distributors
- 18:18squeeze multi-line players and
- 18:20everyone's racing for the best remaining
- 18:22independents. So, hey, that might be
- 18:24good news out there if you're a
- 18:26distributor, independent distributor
- 18:27looking to exit. Maybe maybe you got
- 18:30something coming your way. And by the
- 18:33way, the rest of the competitive field
- 18:35still exists. Dexter out of Iowa, Milner
- 18:38out of Louisiana, Electrolux
- 18:40Professional, Continental Jabrow, and
- 18:42now even LG and Whirlpool are pushing
- 18:44harder into commercial laundry.
- 18:46Globally, the top five equipment players
- 18:48hold over 70% of the market. Alliance is
- 18:52the giant, but it is not the only
- 18:55option. And honestly, keeping the
- 18:57alternatives healthy is partly in our
- 18:59hands, yours and mine. Every time you
- 19:02insist on a competitive quote, the
- 19:05single, this is this is important, okay?
- 19:07The single most actionable thing in this
- 19:09entire episode is this, and you know I'm
- 19:12all about action here. Find out who owns
- 19:15your distributor. Independent,
- 19:17allianceowned, or EVI owned. Each one
- 19:20changes your negotiating playbook. So,
- 19:23let's just talk about that for a second.
- 19:24If you have an independent distributor,
- 19:27you have the most flexibility. Nurture
- 19:29that relationship. some of that uh
- 19:32advice that's been given around and I've
- 19:34I've had a little bit of uh you know
- 19:36arguments about some of this with with
- 19:38other people who were talking about this
- 19:40in the industry um saying your
- 19:42distributor is one of your biggest
- 19:44assets or can be u well listen if you
- 19:47have an independent distributor and
- 19:49they're truly helpful nurture that
- 19:51relationship get quotes in writing while
- 19:54the getting is good because again prices
- 19:57are only going up and pricing
- 20:00is only getting more fixated. If you
- 20:03have an allianceowned distributor in
- 20:05your area, expect polished service and
- 20:08firm pricing. Always always price check
- 20:10against a multibrand alternative if you
- 20:13have the option, even from the next
- 20:15market over. And the this is this is
- 20:18huge because again, I have seen quotes
- 20:21that have been egregiously overpriced.
- 20:24Um, and you know, the the person getting
- 20:27the quote would never know it because
- 20:28they haven't seen any other quotes. And
- 20:30I just have the benefit of having seen
- 20:32lots of different quotes. Again, it
- 20:34might be interesting for us to share
- 20:35some of those quotes with each other so
- 20:38that we can know, you know, what
- 20:40everybody else is getting quoted on,
- 20:41whether or not we're getting a decent
- 20:43deal or not. EVI owned distributors, use
- 20:45the multibrand access. Make them earn
- 20:47the deal across brands. Seriously, go
- 20:50out and find out this week. And when you
- 20:52do, I'd love to hear what you found. I'm
- 20:56building a picture of how far this has
- 20:58spread market by market and our
- 20:59communities on the ground. Intel is
- 21:02better than anything I can pull up from
- 21:03SEC filings. You know, I'm doing a lot
- 21:06of research in a lot of different ways.
- 21:08But a lot of this information is coming
- 21:10from SEC filings, news reports, things
- 21:13like that. But when we get together,
- 21:15it's only going to benefit us. All
- 21:17right. Manufacturing, distribution,
- 21:20that's two fronts. Let's talk about the
- 21:22third one, the one where Alliance holds
- 21:24the paper on your business. Front three,
- 21:28the Bank of Speed Queen. Most owners
- 21:30think of Alliance as a machine company.
- 21:33They're also functionally one of the
- 21:35largest specialty lenders in the
- 21:36laundromat industry. Speed Queen
- 21:39Financial Services, Alliance's in-house
- 21:41financing arm, has originated roughly
- 21:44$2.8 8 billion in loans across some
- 21:4827,000 transactions by their own
- 21:51marketing. They'll finance up to 90% of
- 21:54a new store project. And here's one that
- 21:57raises my eyebrows every time I read it.
- 21:59They'll finance up to 80% of your
- 22:01purchase of an existing laundromat, even
- 22:03one full of a competitor's equipment.
- 22:07Think about why a manufacturer would do
- 22:09that. You buy a store today with their
- 22:11money. you replace the machines tomorrow
- 22:13with their machines. It's brilliant. And
- 22:16it's also a moat that they're building.
- 22:19They market a 96.85%
- 22:22success rate on their laundromat loans.
- 22:24And you've probably seen that number
- 22:26floating around uh or something similar
- 22:28to that. And this is based off charge
- 22:31offs from 2007 to 2022, which you know,
- 22:36credit where it's due is genu genuinely
- 22:38it's a strong stat. And a big reason
- 22:40financing through them is so easy. Right
- 22:43now they're running promos. Well, go
- 22:45look at them because these these things
- 22:48fluctuate all the time, but um a lot of
- 22:51times you can get pretty good deals on
- 22:54their financing terms. And it genuinely
- 22:56is probably the easiest way to get
- 22:57financing in this industry. And there's
- 22:59a layer deeper. Alliance scrutinizes
- 23:02these loans. In their Q1 filing, you'll
- 23:04find $21 million of restricted cash held
- 23:07for quote securitization investors,"
- 23:11unquote. Meaning, they bundle your
- 23:13equipment loans and sell them to Wall
- 23:14Street, freeing up capital to lend
- 23:16again. Your monthly payment is
- 23:19somebody's bond coupon. So, follow the
- 23:22full loop on a single transaction. Now,
- 23:24Alliance manufactures a washing machine.
- 23:27An allianceowned distribu distributor
- 23:30sells it to you. Speed Queen Financial
- 23:34finances it. The loan gets securitized
- 23:37for investors and the machine phones
- 23:39home to their software platform, which
- 23:42is front number four that we're going to
- 23:44talk about here in a second. The
- 23:46connected machine layer. Alliance now
- 23:48has over 250,000
- 23:51connected machines in the field. That's
- 23:53up from about 200,000 just at the IPO
- 23:56last fall. That's Speed Queen Insights,
- 23:59Hips Command, Unimat Core, and the rest.
- 24:02Their CEO, Mike Show, told analysts in
- 24:05May, quote, "Our integrated hardware
- 24:08software platform continues to
- 24:10differentiate us in the industry,
- 24:12driving growth and customer loyalty,"
- 24:14unquote. And in their SEC filings,
- 24:17digital subscriptions now show up as
- 24:19their own recurring revenue line, which
- 24:21a lot of you guys know about. Now, let
- 24:24me be straight with you. These tools are
- 24:27pretty good. Remote monitoring, mobile
- 24:29payment options, while not the best out
- 24:31there, is better than nothing. Loyalty
- 24:34programs that you could recommend. You
- 24:36know, I do recommend owners use some of
- 24:38this stuff. maybe maybe the insights,
- 24:43maybe a third-party program, but I do
- 24:45recommend that you use them um and
- 24:47especially on the payment systems and
- 24:49the data collection, all of that. But
- 24:51use it with clear eyes about two things.
- 24:54One, every month you run your store on
- 24:56their platform, you're switching costs
- 24:58to another brand goes up. And that is
- 25:00actually the point, and their CEO even
- 25:02said so. And two, think about what
- 25:05Alliance learns from a quarter million
- 25:08connected machines. Cycle counts,
- 25:10utilization, revenue p uh patterns,
- 25:14neighborhood by neighborhood. That's the
- 25:16best real-time data set on laundromat
- 25:18performance that has ever existed. And
- 25:21it's proprietary to the company that
- 25:23also well, it brings us front number
- 25:27five, which we're going to talk about.
- 25:28we've talked about before here. Uh, and
- 25:30we're going to jump into it because
- 25:32everything I've told you so far, the
- 25:34machines, the distributor, the loans,
- 25:36the software, all of that still puts
- 25:38Alliance on the supplier side of the
- 25:41table. Front five is where they cross
- 25:44over to your side of the table two
- 25:46different ways. This is the part I
- 25:48reread three times. I've been talking
- 25:51about it for a little while now, and
- 25:54you're probably at least familiar with
- 25:56it. Front five, competing with you and
- 25:59talking to your customers. Part one,
- 26:02they franchise laundromats. Now, Speed
- 26:05Queen Laundry franchises. Probably not
- 26:07news to most of you guys. You've
- 26:09probably seen them. You've probably
- 26:10heard the horror stories that Allianc
- 26:12has had no problem putting stores right
- 26:15across the street, literally from
- 26:18clients of theirs, customers of theirs
- 26:20who have purchased their machines, and
- 26:24there's been no respecting of boundaries
- 26:25there. branded corporate design, tech
- 26:28loaded retail laundromats, kids play
- 26:31areas, 247 staffing, app payments, the
- 26:34works. Total investment of these is
- 26:37usually $1.2 to $1.9 million from store
- 26:41per store just from uh talking with
- 26:44these store owners. and a franchise fee
- 26:47of around almost $50,000 with a minimum
- 26:50net worth requirement of about $2
- 26:52million and surprise up to 90% financing
- 26:57available inhouse. Their own franchise
- 27:00marketing sites FDD returns of 28 to 41%
- 27:05and describes the opportunity as
- 27:06transforming quote a fragmented unquote
- 27:10industry where quote 54% of locations
- 27:13are single store operations unquote.
- 27:17Read that sentence again from your seat.
- 27:20You are the fragmentation. We are the
- 27:23fragmentation. The manufacturer that
- 27:25supplies your equipment is recruiting
- 27:27well- capitalized investors to open
- 27:30branded corporately supported stores in
- 27:34the same trade areas as independents and
- 27:37describing the independence of this
- 27:39industry as the problem being solved.
- 27:43You hear that we what's being
- 27:46communicated here is that we are the
- 27:48problem being solved. here. Is a Speed
- 27:51Queen franchise opening next to you
- 27:54tomorrow? Probably not. The footprint is
- 27:57still small industrywide. That is true.
- 28:00But the strategic direction is
- 28:02unambiguous. And a company with a
- 28:04fortress balance sheet, a captive
- 28:07lender, and a $5 billion market cap has
- 28:11everything it needs to scale that model
- 28:13whenever it chooses.
- 28:16This is why I've been talking about
- 28:18this. so much and I know most people out
- 28:21there have not been affected by Speed
- 28:23Queen franchises at this point, but I'm
- 28:27watching what Tide is doing with their
- 28:29franchise, which we'll do another
- 28:30episode about Tide. Um, but they are uh
- 28:35selling locations by the handfuls and
- 28:38Speed Queen is set up to be able to do
- 28:41that as well and at least as quickly, if
- 28:44not even more quickly. Here's part two,
- 28:47though. This is the one nobody's talking
- 28:50about. They're building media. Listen,
- 28:53I'm coming from a media perspective.
- 28:54Lawn Resource is one of the first true
- 28:57media companies in our industry and I
- 29:02I'm watching what they're doing here,
- 29:03which I've heard nobody talking about
- 29:06and they're not they're not full court
- 29:08press in this yet. Um, but I want to
- 29:11talk about it a little bit and what some
- 29:12of the implications of this are.
- 29:15Alliance produces its own podcast for
- 29:17laundromat investors of owners. It's
- 29:18called Laundermat Nerd or Laundry Nerd
- 29:21uh podcast and it used to be called
- 29:23Laundmat Insights. They changed it to
- 29:26the Laundry Nerd uh podcast. It's
- 29:28produced by Alliance's own distribution
- 29:30arm featuring experts and owners talking
- 29:33ownership technology ROI strategies and
- 29:36they pair it with content marketing
- 29:38pushing that 96.85% 85% success stat,
- 29:42demographic analysis services, site
- 29:44selection, help, business planning
- 29:46tools. Does that sound familiar? It
- 29:49should. It's the same playbook every
- 29:52smart brand runs now. Own the audience,
- 29:55own the education, and you own the
- 29:57customer before they ever get a quote.
- 30:00When a brand new investor Googles how to
- 30:03buy a laundromat in 2027, Alliance
- 30:05intends to be the voice that answers.
- 30:08And the voice that answers happens to
- 30:10manufacture the machines, own the
- 30:12dealership, write the loan, run the
- 30:14software, and sell the franchises.
- 30:17Now, full transparency because, you
- 30:20know, that's how we do it here. I run a
- 30:23media business in this industry. Like I
- 30:25mentioned, Laund Resource is education
- 30:27and advisory for Laundermat owners. So,
- 30:29yes, alliance building a media funnel is
- 30:32in some sense alliance moving toward my
- 30:34lane too. uh not just with machines and
- 30:38the their data collection, all that
- 30:40stuff, but also in the media space. So,
- 30:42you should absolutely weigh that when
- 30:44you hear my take on this whole episode.
- 30:47But here's my honest take anyways, and
- 30:49I'd say this even if I sold surfboards
- 30:51for a living right here in Hawaii, the
- 30:54difference between manufacturer media
- 30:56and independent media is the difference
- 30:59between a brochure and a second opinion.
- 31:02Allianc's podcast is never going to run
- 31:04the episode you're listening to right
- 31:06now. Obviously, it's never going to tell
- 31:09you to get a competing quote from an EVI
- 31:12distributor or to check whether Dexter
- 31:14pencils out better for your store or to
- 31:16question whether 90% financing at a
- 31:19variable rate is actually good for you
- 31:21rather than good for them. Not because
- 31:24they're evil, because they're a
- 31:25supplier. Suppliers educate you toward
- 31:28the sale. That's their job. And we just
- 31:31need to know this. I've said this a lot
- 31:32of times, right? When we're talking with
- 31:34distributors or even brokers in our
- 31:36industry or even other people in our
- 31:38industry, we need to know where their
- 31:41motivations lie so that we can weigh how
- 31:46much we should pay attention to their
- 31:48voice. Right? And again, this is not to
- 31:50say they don't have anything valuable to
- 31:52add that they're giving you bad advice
- 31:53even. We just need to understand where
- 31:55their motivations come from. And their
- 31:57motivation clearly is to sell you
- 31:59equipment, to finance it for you, and
- 32:01maybe even to sell you a uh franchise
- 32:04store. Independent voices, this show,
- 32:07other creators in this space that you
- 32:08guys have probably seen and heard of,
- 32:11owner communities, the guys in the
- 32:13Facebook groups arguing about Vin
- 32:14pricing at midnight. That's the
- 32:16industry's immune system. Support it
- 32:19wherever you find it. That's my take on
- 32:22it at least. the other side of the table
- 32:24and where this all goes. One more piece
- 32:27to complete the picture, then I'll give
- 32:29you my predictions and your checklist of
- 32:31what you should be doing here. It's not
- 32:33just Alliance consolidating.
- 32:36Ownership is consolidating, too. Laundry
- 32:39Lab, Express Laundry Center, Regional
- 32:41Rollups, Tide Laundry, and others. And
- 32:44the big route operators like CSC Service
- 32:46Works and Wash are actively acquiring
- 32:49stores. Current market single store is
- 32:52trading around I'd say four to five and
- 32:55a half times SDE seller discretionary
- 32:58earnings. Multi-store platforms are more
- 33:01like four to six times IBIDA more with
- 33:04real estate. Even private equity money
- 33:07that spent the last decade rolling up
- 33:09dentists, HVAC, car wash companies and
- 33:12self- storage has discovered
- 33:14laundromats. Recession resistant,
- 33:16recurring cash flow, fragmented classic
- 33:19rollup raw material. I've been talking
- 33:21about this forever. So, zoom all the way
- 33:23out. Manufacturing consolidated top five
- 33:27holds 70 plus% globally. Distribution
- 33:31consolidating fast from two different
- 33:33directions. Financing increasingly
- 33:36captive. Software increasingly captive.
- 33:40Retail ownership consolidating.
- 33:43media now contested. Every single layer
- 33:46of this industry is concentrating at the
- 33:49same time. The only real wild card is
- 33:52Washington. The Federal Trade Commission
- 33:54and the Department of Justice has
- 33:55started scrutinizing serial rollup
- 33:57strategies across multiple industries,
- 34:00though nothing specific to launder yet.
- 34:02Just something to kind of keep an eye
- 34:04on. But here are my three predictions,
- 34:07and you can hold me to these. Clip this
- 34:09section and check back in 18 months to
- 34:12see whether or not I was right.
- 34:14Prediction one, the buyback era begins
- 34:18within 12 months and pricing gets
- 34:21firmer, not softer. Alliance hits their
- 34:242x leverage target around year end 2026.
- 34:28Management has already told analysts
- 34:30buybacks are next. Dividends are after
- 34:33that. Once earnings per share becomes
- 34:35the scoreboard, list price discipline
- 34:38becomes doctrine. No longer flimsy
- 34:42negotiable pricing for us. Maybe it'll
- 34:46lead to more price transparency. I don't
- 34:48know. That's a big beef I have with
- 34:51Alliance and everybody else in the
- 34:52industry. So, we'll see about that. But
- 34:55plan for equipment inflation to continue
- 34:58as the permanent base case. That's just
- 35:01going to be what it's going to be for
- 35:03us. All right, prediction two. The
- 35:06distributor land grab accelerates and
- 35:09your market picks a lane. Alliance and
- 35:12EVI are now openly racing for the best
- 35:15independent distributors. Cheaper debt
- 35:18after the credit upgrades only fuels it
- 35:20for Alliance. Within 3 to 5 years, I
- 35:24genuinely believe most major metros will
- 35:27be effectively two option markets.
- 35:29Alliance Direct or EVI Multibrand. The
- 35:34independents that remain will either be
- 35:37excellent or they'll be gone.Uun
- 35:40prediction three. The data flywheel
- 35:43becomes the real moat. A quarter million
- 35:46connected machines feeding usage data
- 35:49plus 27,000 loan files plus franchise
- 35:53site analytics. Alliance will know which
- 35:56corners of which cities support a
- 35:58laundromat better than any human broker
- 36:01alive. Expect that intelligence to show
- 36:04up in their franchise expansion, their
- 36:06lending decisions, and eventually mark
- 36:09this one in some kind of premium data or
- 36:12benchmarking products sold back to
- 36:14owners. When that launches, remember
- 36:16where you heard it first, right here.
- 36:19Okay, let me give you a five-point
- 36:21checklist. the what do I do of this
- 36:24whole episode because there's a lot of
- 36:26information I threw your way. I made
- 36:28some predictions, but all of it is like,
- 36:31okay, well, what do I do with this now?
- 36:33So, here's a few things. Here's five
- 36:35things that I think you should be doing.
- 36:37Number one, we talked about this
- 36:39already. Find out who owns your
- 36:41distributor or the distributors in your
- 36:43market. Do it this week. Independent
- 36:45Alliance or EVI changes everything about
- 36:48how you negotiate right now. and that's
- 36:50going to continue to change. So, just
- 36:53keep all that in mind. Okay. Number two,
- 36:55never take a single quote again. I don't
- 36:57know if you've been doing that. That was
- 36:58a big mistake I made early on uh as
- 37:01well, but that should not be something
- 37:04you do ever again if you've ever done
- 37:05that. Minimum two brands, two
- 37:08distribution channels on every
- 37:10meaningful equipment purchase. You're
- 37:12not just saving money. You're voting to
- 37:14keep competition alive in our own
- 37:17market. That is what we're doing here.
- 37:20Number three, always shop the financing
- 37:23separately from the equipment. Speed
- 37:26Queen Financial against your bank, SBA
- 37:28lender, a credit union. Sometimes the
- 37:31captive lender genuinely wins. Their
- 37:33approval rates are real. But make them
- 37:37win it. Okay? That doesn't mean don't go
- 37:39with their financing options. It means
- 37:42make sure they're giving you the best
- 37:44option for you. There's lots of
- 37:46different tools, lots of different ways
- 37:47to finance these things. Just make sure
- 37:50that they are your best option for your
- 37:53situation. All right, number four. Use
- 37:56the connected tools, your own data
- 37:58posture. Read what the platform
- 38:00agreements say about your store's data.
- 38:02Keep your own records outside of the
- 38:04platform whenever possible. And know
- 38:07your exit costs before you're all in.
- 38:09That data, I've been harping about this
- 38:11forever. That data is so important for
- 38:15you to have for your own stores, but
- 38:18it's going to be probably the most
- 38:20valuable asset, if it's not already,
- 38:23that Alliance and the other
- 38:24manufacturers have in their arsenal,
- 38:28even more so than all these other
- 38:29channels. That data is so so valuable.
- 38:32Okay. And number five, build price
- 38:35escalation into every deal model, every
- 38:37build, every retrofit, every
- 38:39acquisition. Pro for flat equipment
- 38:42pricing is a fantasy assumption in this
- 38:45market. All right, I know we've been
- 38:47through a lot here in this video, so let
- 38:49me land this way and I always try to
- 38:52honestly Alliance is not a villain. They
- 38:56make genuinely excellent machines. Their
- 38:58reliability record is real. Their
- 39:00warranties lead the industry. Their
- 39:02financing has put thousands of people
- 39:04into ownership who couldn't have gotten
- 39:06there otherwise. Some of you listening
- 39:09owe your first store to a Speed Queen
- 39:11loan, and that matters. All right,
- 39:13that's myself even. Uh my first
- 39:16equipment purchase was Speed Queen
- 39:18equipment.
- 39:20But great machines and concentrated
- 39:22power are both true at the same time.
- 39:26What's changed is that Alliance is no
- 39:28longer just your equipment supplier.
- 39:31They're now your supplier, potentially
- 39:33your distributor, possibly your lender,
- 39:36probably your software platform, maybe
- 39:39someday your competitor, and as of
- 39:41recently, a voice in your earbuds
- 39:44competing for your trust. Six
- 39:47relationships with one company that
- 39:49answers to Wall Street every 90 days. An
- 39:52informed owner isn't a scared owner. An
- 39:55informed owner is a dangerous
- 39:56negotiator. And that's what today was
- 39:59about. Now, here's how we're going to
- 40:02keep this conversation going if you're
- 40:03up for it. Because the story is going to
- 40:05keep developing. Alliance is going to
- 40:08keep doing what they're doing. And it's
- 40:10not just them. I want to keep tabs on
- 40:12what everybody's got going on. And I
- 40:15want us to do it together. So, first, go
- 40:18find out who owns your distributor. We
- 40:19talked about that a couple times
- 40:20already. I would love to hear who owns
- 40:24your distributor. Drop it in the
- 40:25comments. If you're watching on YouTube,
- 40:27shoot me an email, jordanlaresource.com.
- 40:30Address is in the show notes market
- 40:33byarket. We're going to build the real
- 40:35map of this consolidation and I'll share
- 40:37what we find on a future episode. I
- 40:40would love to do that. Have again that
- 40:42data is important for us to have as
- 40:45owners. Nobody is compiling it for us.
- 40:48So, we've got to be the ones to compile
- 40:49it. Second, if you bought equipment in
- 40:53the last year or two, I would love to
- 40:55for you to shoot me your real numbers.
- 40:57Like, what was your quote? What you paid
- 40:59versus what you were quoted. Um, you
- 41:01could do it anonymously. You could, you
- 41:03know, black out any information you
- 41:05don't want me or anybody else to see.
- 41:07Uh, but real owner data beats analyst
- 41:10reports every time. And I will make that
- 41:12information, all that data available for
- 41:15free for anybody who wants it. So, if
- 41:17you decide to contribute to that, again,
- 41:19Jordan joinatresource.com,
- 41:22would love uh to have that available. I
- 41:26know people have been talking about
- 41:27doing that forever and nobody's ever
- 41:28done it. So, maybe this is the uh the
- 41:30opportunity for us to jump in and do it.
- 41:33Okay. Third, inside the pro community.
- 41:35I'm opening up a dedicated thread on
- 41:37this alliance EVI distributor intel
- 41:40financing quotes people are actually
- 41:41getting. That's where the ongoing
- 41:43conversation lives between these
- 41:45episodes. So, if you're not in it yet,
- 41:47the links in the show notes,
- 41:48laundromatresource.com/pro,
- 41:51come join us over there and uh be a part
- 41:53of that conversation. And then fourth,
- 41:56if this episode made you think or was
- 41:59insightful in any way, I would love for
- 42:01you to send it to another owner in your
- 42:04market or or some posted in your
- 42:07Facebook group or whatever. Not for me.
- 42:10Uh I've I I don't think I've ever done
- 42:12this on any episode before. Um, but do
- 42:16it for our industry. Do it for the
- 42:18owners. For every owner uh out there
- 42:21that is trying to accomplish your goals,
- 42:24is trying to hit that financial freedom,
- 42:26is trying to replace the nineto-5, is
- 42:27trying to build cash flow, is trying to
- 42:29make a living and feed their family and
- 42:31and build the life of their dreams.
- 42:33Listen, every owner who understands this
- 42:35landscape makes the whole independent
- 42:37side of this industry harder to squeeze.
- 42:39I'm firmly on the side that independent
- 42:42ownership is not a problem to be solved
- 42:45in this industry. It's something to be
- 42:47nurtured in this industry. So, I
- 42:50genuinely think that the more of us that
- 42:52are engaged in this conversation that
- 42:54understand what's going on in our
- 42:55industry, it's going to benefit all of
- 42:57us more. and uh follow the show uh so
- 43:00you catch the followup because listen
- 43:02between BDT's next share sale, the next
- 43:05distributor deal, and that leverage
- 43:07target hitting a year in, I promise you
- 43:09there's going to be some follow-ups
- 43:10here. So stay sharp, run your numbers,
- 43:14keep building that freedom, and uh
- 43:16listen, this is Jordan with Lawnmat
- 43:18Resource, and we'll see you on the next
- 43:20one. Peace.
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