The 8 types of software worth building in the AI era — Transcript
Full transcript
- 0:00If you're still coding the same SaaS
- 0:01dashboards and CRM tools in 2026, then
- 0:04I'm sorry to tell you, but your product
- 0:06might not make it. And there's a reason
- 0:08that these types of softwares are no
- 0:10longer viable businesses, and I'm going
- 0:12to get into that in a little bit more in
- 0:13a second. But what I want to show you in
- 0:14this video is the eight types of
- 0:16software that you should be building in
- 0:18this AI era. The eight types of software
- 0:21that have the biggest opportunity right
- 0:23now, and are going to be the most likely
- 0:24to succeed in the next 5 to 10 years.
- 0:27So, in this video I want to break down
- 0:28why traditional SaaS will die because of
- 0:30this AI era, this agentic era that we're
- 0:32entering into. I want to show you what
- 0:34replaces it so that you can start
- 0:36building something that actually has a
- 0:37high chance of being successful, and
- 0:39that you can start building today. And
- 0:41I'm going to show you how to actually
- 0:42start building this as well. If you
- 0:45don't know me, my name is Chris, and for
- 0:46the last 15 years I've designed apps and
- 0:48advised startups on product and design,
- 0:50and I've helped hundreds of people to
- 0:51build real products and software with AI
- 0:53inside of my community, and helped them
- 0:55get their first paying customers as
- 0:57well. So, if you're interested in that,
- 0:58you can head over to the link in the
- 0:59description down below. Otherwise, let's
- 1:01get into the video and show you the
- 1:02eight types of software that you should
- 1:04be building today. So, in this video I
- 1:06want to show you the eight types of
- 1:08software that you should be building
- 1:09right now, and the eight places where
- 1:11there's a massive amount of opportunity
- 1:13in this kind of AI era that we're in at
- 1:15the moment. I think a lot of people have
- 1:17seen the conversations around software
- 1:19being dead, or agents replacing all
- 1:21software, but I don't think this is
- 1:23true. And I think actually products
- 1:25matters more than ever. And by product I
- 1:28mean the taste that goes into creating a
- 1:30great piece of software, the brand and
- 1:32the product identity that goes into
- 1:34something that's differentiated in the
- 1:35market, and actually thinking about how
- 1:37you deliver outcomes for people rather
- 1:40than just create a set of features that
- 1:42you might have seen in a, you know, a
- 1:43dashboard or a CRM tool from the last
- 1:46sort of 5 to 10 years in software. And
- 1:49the thing that has changed is that
- 1:51anyone can build software now with these
- 1:53AI agents like Claude Code and Codex,
- 1:56but very few actually build something
- 1:59great. And that is the entire reason why
- 2:00I created this channel. Call it's called
- 2:02build great products for a reason,
- 2:04because I think there is still a massive
- 2:06opportunity to build great products over
- 2:09the next 5 to 10 years. And product it
- 2:12doesn't necessarily have to be just an
- 2:14application. A product is a combination
- 2:16of all of these different types of
- 2:18software or just different versions and
- 2:20different types of software and digital
- 2:22kind of software products that you might
- 2:24not have thought of. And I want to break
- 2:25down these eight types of software that
- 2:27you should be building in this AI era
- 2:30that have a massive amount of leverage
- 2:32and that there is a massive amount of
- 2:33opportunity right now to build these
- 2:35because not many people are actually
- 2:37building them. I also want to talk a
- 2:39little bit about why this change is
- 2:41happening right now as well. And there
- 2:42is a reason that these type of
- 2:44traditional kind of SaaS products are no
- 2:46longer working anymore. These generic
- 2:48SaaS tools that rely on just list of
- 2:50features
- 2:51are going to be very difficult to be
- 2:53viable as businesses moving forward in
- 2:55the next 5 to 10 years. This is because
- 2:56of these three things. First, building
- 2:59got incredibly cheap. So generic
- 3:00software is now very, very easy to
- 3:03create. It's a weekend clone basically.
- 3:05You can build an entire very complex,
- 3:08detailed piece of software in just a
- 3:10weekend. The moat has moved to
- 3:12expertise, taste, data, and
- 3:14distribution. And what do I mean by a
- 3:16moat? Well, if you don't if you don't
- 3:17know what a moat is around you know, any
- 3:20sort of business that we talk about this
- 3:21more in software specifically is a moat
- 3:23is the thing that makes a business
- 3:25defensible against things like
- 3:26competitors or people copying you. And
- 3:28the moat for a traditional service-based
- 3:30business would be the expertise or
- 3:32knowledge of the individual person. The
- 3:34moat for a software business used to be
- 3:36the fact that it was very, very
- 3:37difficult to build software that it took
- 3:39a long time and a lot of people, a lot
- 3:41of developers to actually build any any
- 3:43piece of software. And so your moat is
- 3:45that it would actually take someone
- 3:47a very, very long amount of time to
- 3:49build a a of software that would be
- 3:52competitive with you. But, what this
- 3:53also meant is that generic kind of badly
- 3:56designed and built products were viable
- 3:59businesses. I just don't think that is
- 4:01going to be the case anymore, and you're
- 4:02going to see the bar be raised for what
- 4:05a good software product actually looks
- 4:07like. And so, the things that we need to
- 4:08focus on are expertise. So, how do we
- 4:11translate your specific expertise into a
- 4:14piece of software that people are going
- 4:15to use to get a specific outcome? Taste.
- 4:18So, how can you focus on the quality of
- 4:20the experience and the actual products
- 4:23that you're building, the brand, and the
- 4:26vision behind that product, and the
- 4:28actual quality in terms of what happens
- 4:31when people use the product, so how it
- 4:32feels, how it looks,
- 4:34um the how intuitive it is, all of the
- 4:37different kind of key user flows through
- 4:40that product. And also, raising the bar
- 4:42on on the creative potential of these
- 4:44products as well, because AI makes
- 4:46building so cheap, the actual ability to
- 4:49explore a vast amount more of creative
- 4:52options in software becomes immediately
- 4:55viable because we no longer have to
- 4:56spend months and months and thousands
- 4:59and thousands of dollars on things like
- 5:01a redesign. You can literally test out
- 5:03hundreds of different creative
- 5:05variations very, very quickly using
- 5:07these AI tools without having a designer
- 5:09sit and design all of those different
- 5:11variations. You can have Claude and
- 5:12Claude design, take inspiration from
- 5:14places and create experiences that you
- 5:16couldn't possibly imagine before. They
- 5:18are now viable to create because AI made
- 5:20it so much more cheaper to build. So,
- 5:21taste becomes a moat as well. Your
- 5:23specific taste on how you want to
- 5:25execute something and the vision that
- 5:26you see, the vision that you have for
- 5:28that thing in the world. Also, data is a
- 5:31moat because the amount of specific
- 5:33industry data that you have that other
- 5:34people don't have access to, that is not
- 5:36in AI's regular sort of standard set of
- 5:39distribution, is going to be a moat that
- 5:41you can protect and you can defend
- 5:43against competitors as well because you
- 5:45only you have that specific data. Or, if
- 5:47you can collect a specific set of data
- 5:49from a specific industry, this is also
- 5:51why data brokerage is seeing a massive
- 5:53amount of popularity at the moment as
- 5:54well, because people are looking to
- 5:56leverage domain-specific data in order
- 5:59to be able to resell that to different
- 6:01AI companies as well. So data, if you
- 6:04have any specific industry expertise or
- 6:06knowledge, is going to be a a massive
- 6:08moat as well, and that's going to be
- 6:09across a ton of different industries.
- 6:12And then also distribution is a moat, so
- 6:13access to an audience, access to a
- 6:15community, a community of people that
- 6:17you've built around something specific.
- 6:19That's part of the reason why I'm
- 6:20building my business as a community
- 6:21business as well through this channel,
- 6:23through my community.
- 6:24Um is that community and audience is
- 6:26massively um massively important now,
- 6:29because it gives you access to that
- 6:30distribution. And so these things are
- 6:32the new moats, because building got
- 6:34cheap. The moat is no longer the code.
- 6:36The moat is all of the things around the
- 6:38code that you can still spend time and
- 6:41care kind of crafting and building over
- 6:43time. The second is that agents became
- 6:46the new users of software, or they
- 6:48become an equal um user of software as
- 6:51compared to humans. And so software now
- 6:54has two customers instead of just a user
- 6:56clicking around the user interface.
- 6:57People actually continue to use the
- 6:59tools, and then agents use these tools
- 7:02um directly as well. So through things
- 7:04like MCP servers, APIs, CLIs, and I'll
- 7:07talk about these a little bit later as
- 7:09well. Agents can now access your
- 7:11software and use it for you without the
- 7:13need for a UI. And there are some
- 7:15instances where UI combined with an
- 7:18agent-native kind of product makes a lot
- 7:20of sense. And there are instances where
- 7:22you might want to do something more like
- 7:24a headless piece of software, which runs
- 7:26um which is just used by agents
- 7:28basically to call when it needs to
- 7:29achieve a specific outcome. And then the
- 7:31third thing that changed here is that
- 7:33pricing moved to work rather than
- 7:36features. So people are paying for
- 7:38outcomes rather than the number of
- 7:40logins to a specific software tool that
- 7:42they have. So, people want to pay in
- 7:44order to get a specific outcome. It's
- 7:45very, very similar to the world of
- 7:47service work where you pay somebody to
- 7:49help you achieve a specific outcome. The
- 7:51same is going to be true for software
- 7:53products.
- 7:54And so, what I want to present to you
- 7:55here is eight types of software products
- 7:57that you can build today
- 7:59that will work in this agentic era where
- 8:01building is cheap, where agents are the
- 8:03new users, and where pricing moves to
- 8:05outcomes versus the features that you're
- 8:08building. And so, let's jump into the
- 8:10first business opportunity that we have
- 8:12here in software products. So, the first
- 8:14one that I want to talk about here is
- 8:16software-enabled services. So, this is
- 8:19where you don't sell accountant
- 8:20software. You want to be the accounting
- 8:22firm that's 10 times faster. And the
- 8:24reason that this is so powerful in this
- 8:27AI era is because before you would have
- 8:29a 20-person firm delivering a specific
- 8:31service to a client, whereas now you can
- 8:34have two people plus AI deliver the same
- 8:37client outcome, basically. You have
- 8:40AI-native firms like Crosby and Pilot
- 8:43for things like accounting, and this is
- 8:44great for things for industries like
- 8:46accounting, legal, anything where
- 8:48there's a lot of complex kind of
- 8:50knowledge work around something that can
- 8:51be turned into a specific process or
- 8:54kind of productized where you can
- 8:56basically implement a bunch of AI
- 8:57systems kind of behind the scenes to do
- 8:59the generic and the boring and the more
- 9:01administrative stuff, which is
- 9:03especially true with things like legal
- 9:05and accounting, um in order to help you
- 9:07achieve the same client outcome. But I
- 9:08also think this is going to be massive
- 9:10in the creative space as well for things
- 9:12like design, copywriting, brand
- 9:15development, all of these kind of
- 9:16creative pieces of work for businesses.
- 9:19I feel like there's going to be a ton of
- 9:20super successful agencies who have a
- 9:22very small number of people who build
- 9:24their own software products and their
- 9:26own AI systems in order to help them
- 9:29leverage AI in order to serve their
- 9:31clients or, you know, five to 10 to 20
- 9:34times faster and it
- 9:35And this means that if you set up these
- 9:37AI systems and this AI software for your
- 9:39own business, and this is something that
- 9:41I'm doing for my business as well at the
- 9:43moment, is building a custom piece of
- 9:44software that runs my business entirely
- 9:46the way that I want to run it. Now that
- 9:48I'm starting to kind of add these
- 9:50systems into my business so that it runs
- 9:52a little bit more on autopilot, whilst I
- 9:54kind of focus on the more higher
- 9:56leverage stuff, you'll be able to do
- 9:57that in in these kind of agency types of
- 10:00businesses as well. And so what I would
- 10:02think about is that if you have run or
- 10:05you've worked in a service business
- 10:06where you have some sort of expertise,
- 10:09how can you turn that expertise that you
- 10:10already have and return an outcome that
- 10:13you've already gotten for a customer or
- 10:15client, put in an AI system on top of
- 10:18that process, kind of map out that
- 10:21process, figure out how you can automate
- 10:23or manage different parts of that with
- 10:25AI to make it, you know, five times
- 10:27quicker, two times quicker than it would
- 10:29be before, and how would you then
- 10:32kind of put that into your service to
- 10:33deliver the same outcome for someone. So
- 10:35rather than selling a software product
- 10:37to someone, you sell your productized
- 10:40service that leverages AI software that
- 10:42you have built and AI systems that
- 10:44you've built to run that service
- 10:46business. The second type of business
- 10:48that is going to have a massive that has
- 10:50a massive amount of opportunity at the
- 10:51moment is the vertical agent harness.
- 10:54Now this is something that a lot of
- 10:55other people have talked about as well.
- 10:56People if you watched any of Greg
- 10:58Eisenberg's stuff or a bunch of other
- 11:00videos on this subject, maybe some of
- 11:01the Y Combinator stuff talking about how
- 11:03their latest batch is like half full of
- 11:06these vertical agent harnesses.
- 11:08Basically, you want to think about
- 11:10there's a few things to break down here.
- 11:11So first, what is a harness? Well, a
- 11:13harness is everything around the model,
- 11:16basically. It's the control is the
- 11:18controlled environment that you put a
- 11:20model into. It's the rules, the tools,
- 11:23the knowledge, the workflows, and the
- 11:26memory that surround the model. So you
- 11:28think you can think of we already have
- 11:30coding harnesses at the moment, things
- 11:32like Claude Code and CodeX that has an
- 11:34environment around the model that gives
- 11:37it these tools, knowledge, workflows,
- 11:39memory, and rules in order to be operate
- 11:41and write code effectively.
- 11:44And so, you can think about, you know,
- 11:46this is going to happen in every single
- 11:49niche, I imagine.
- 11:51You have tools like Harvey, Abridge,
- 11:53Evenup. These are doing these kind of
- 11:55vertical agent harnesses, these products
- 11:58that basically allow you to interact
- 12:00with the AI and have very specific
- 12:01knowledge, workflows, memory, rules, and
- 12:03tools are associated with that specific
- 12:05industry, like accounting and legal are
- 12:07great examples where we're kind of
- 12:09seeing emerging companies build these
- 12:12agent harnesses. But, I think this is
- 12:13going to be massively prevalent in every
- 12:15industry, even really, really niche
- 12:16ones. And again, I would think about how
- 12:19do you take your expertise if you're an
- 12:20expert in a specific niche or subject or
- 12:22you have a really deep passion for
- 12:24something. So, I will give you an
- 12:25example here is I'm building an agent
- 12:27harness for Dungeons and Dragons, for
- 12:29tabletop gaming, called Lawwell, which I
- 12:32plan to launch very, very soon. And this
- 12:34is because that is one of my passions.
- 12:36That is something that I've done a lot
- 12:37before. I've been a Dungeon Master for
- 12:39Dungeons and Dragons campaigns and I
- 12:40know it very, very well, and I want to
- 12:42create an agent native agent kind of
- 12:45agent harness product for people who
- 12:48want to run their D&D on tabletop
- 12:50campaigns leveraging the power of AI to
- 12:52help them run and plan those sessions.
- 12:56And so, I think this is going to have
- 12:57like wide implications across a vast
- 12:59number of industries and businesses.
- 13:02The models are very, very generally
- 13:04capable, and the gap is the harness you
- 13:07build on top of the model that combines
- 13:10these these rules, these tools, these
- 13:12knowledge, this work these workflows,
- 13:14and this memory all combined around the
- 13:17model. Um and that is a massive uh area
- 13:21of opportunity right now. And the other
- 13:23reason that these work really, really
- 13:25well is that
- 13:27they also get better as the models
- 13:28improve as well, which is one of the key
- 13:30factors throughout all of these
- 13:31different opportunities is that if the
- 13:34AI models get better, your business gets
- 13:36better. And that is why these work so
- 13:38well. So, for software-enabled services,
- 13:40as the models get better, your systems,
- 13:42your software improves running that
- 13:43process. As your the models get better,
- 13:46the model within your harness is going
- 13:48to help your products to get better
- 13:50overall as well.
- 13:51Um and it's going to get cheaper over
- 13:53time as well. So, these models are going
- 13:54to get more capable, cheaper to run. You
- 13:56can run cheaper models over time to be
- 13:58able to do specific jobs. You can
- 14:00really, really see how this is going to
- 14:02basically improve over time.
- 14:04The third type of opportunity that there
- 14:06is right now in software is headless AI
- 14:09software. So, what do I mean by
- 14:10headless? Well, this is What I mean by
- 14:13this is that it doesn't have a UI. It
- 14:15doesn't have a user interface that a
- 14:16human would interact with. It's purely
- 14:18agent-native. It's purely for agents to
- 14:21interact with the tool in order to get
- 14:23some information or use a specific tool
- 14:25and then bring it back into your
- 14:27projects that you're working on. So, an
- 14:29example for this is I built a tool
- 14:30called eyedropper, which is basically a
- 14:32CLI, which is If you don't know what a
- 14:34CLI is, a CLI is a command line
- 14:36interface. Command line interface is
- 14:39something that runs in your terminal on
- 14:40your computer, but this is a This is
- 14:42something that agents can use on your
- 14:43computer. They can use the command line
- 14:45interface to run things. So, eyedropper
- 14:48is a tool that uses a CLI to basically
- 14:50fetch your design system from a cloud
- 14:53server and then pull it back into your
- 14:55project. So, what this means is that if
- 14:57you have a design system across your
- 14:59brand and you want to use it in multiple
- 15:00projects with AI, all you have to use it
- 15:03do is to use eyedropper to go and get
- 15:04your design system, bring it back into
- 15:06your project, and that means you don't
- 15:07have to copy and paste your design
- 15:09system between all of these different
- 15:10projects
- 15:11with whatever AI that you're using.
- 15:13Another example of this is something
- 15:16called Posters, which is a social media
- 15:19scheduler a which basically allows you
- 15:21to schedule your social media posts with
- 15:23your AI agent. Your agent basically uses
- 15:26Post as through uh CLI or the MTP, and
- 15:29then it schedules your social media
- 15:31content for you. There is no UI unless
- 15:34And in some instances, like Post, there
- 15:36is a UI, but you have to the UI is the
- 15:38layer that you pay for. So, and Post is
- 15:41actually more fits into this open-source
- 15:43model, which I'm actually going to talk
- 15:44about a little bit later. Um but there
- 15:46is a massive amount of space for these
- 15:48but there is a massive amount of space
- 15:50for these purely headless AI software
- 15:52products that give agents tools to be
- 15:54able to complete a job where you don't
- 15:56need a user interface in order to see
- 15:58the output. It just is the agent
- 16:00communicates with the CLI to API or the
- 16:02MTP, and then gets the result and brings
- 16:04it back to the user. And this is going
- 16:06to be prevalent across, again, like a
- 16:08lot of different use cases for AI. And
- 16:11great if you're a builder with a data
- 16:14source or one hard or narrow skilled you
- 16:16want to turn into something that the AI
- 16:18that the AI can call in order to achieve
- 16:21that outcome. There is a trap here that
- 16:23you might build or Model Labs will
- 16:25bundle three in the next quarter, but I
- 16:27think there's a massive amount of
- 16:28opportunity here and it's generally
- 16:29following usage-based pricing for this
- 16:32as well.
- 16:33The fourth type of opportunity that I
- 16:35see in AI software right now moving
- 16:38forwards is agent-native systems. Now,
- 16:41this is this is a terminology that I
- 16:42have kind of coined for the purposes of
- 16:44demonstrating this to you here, but what
- 16:46I believe an agent-native system is is
- 16:48basically a plugin combined with some
- 16:51sort of a dashboard or UI layer where
- 16:54you run the plugin or the skills inside
- 16:57of your agent tool or with your agent,
- 16:59and then those skills or that plugin
- 17:01interacts with a a visual dashboard
- 17:04where you can see the progress of the
- 17:06plugin or where you can see different
- 17:09aspects of what the what the plugin has
- 17:11kind of brought back. And this is what
- 17:13I'm actually building with Product OS.
- 17:14So, Product OS is my plugin to help
- 17:17people build products with AI, and it
- 17:19takes you through all of these different
- 17:21steps in the journey from defining your
- 17:22idea to validating it to figuring out
- 17:24the product offer to designing it,
- 17:26creating the design system, building
- 17:28[snorts] the product, deploying it, and
- 17:30then getting your first customers. All
- 17:31of that stuff. But, what I want to do
- 17:33with a dashboard is basically allow
- 17:34people to see their progress throughout
- 17:36that plug-in because there's a lot of
- 17:38complexities and different skills within
- 17:40that plug-in. To be able to visualize
- 17:42your progress and see kind of where you
- 17:43are inside of that plug-in, I think it's
- 17:45going to be really, really important.
- 17:46And I think there's going to be a ton of
- 17:48other products in this space as well,
- 17:50which are basically a combination of
- 17:51plug-ins and or skills and some sort of
- 17:53a visual dashboard as well. And this is
- 17:55a bit like a combination of a kind of
- 17:59traditional UI with something that's
- 18:02agent native or agent first as well,
- 18:04which is the plug-in or the skill that
- 18:05kind of runs the workflows. And what I
- 18:07would say is that if you're an expert
- 18:10and you have a repeatable method that
- 18:12you can basically turn into a process to
- 18:14run with your clients. So, one thing
- 18:16that this this works really well for is
- 18:18coaches, consultants, or educators
- 18:20because you have a process to get
- 18:22someone a result in some specific field.
- 18:25You turn that into a plug-in. You also
- 18:26combine that with a dashboard so that
- 18:28people can run the plug-in inside of
- 18:30whatever AI agent tool they want to use,
- 18:32whether that's Claude, whether that's
- 18:33ChatGPT, whether that's Codex, whether
- 18:35that's Cursor, whatever that might be.
- 18:37They can install the plug-in in whatever
- 18:39tool they're using and then give them a
- 18:40dashboard for that data to to sync to,
- 18:43basically. And also the dashboard layer
- 18:45can be an area where you can collect
- 18:47data on your students as well and see
- 18:49how they kind of perform over time in
- 18:51order to improve your own product over
- 18:53time as well. And you basically earn
- 18:55through paid plug-in access or
- 18:57membership or dashboard subscription.
- 18:59So, like a membership or like a access
- 19:01to a coaching program is how you would
- 19:03earn for this potentially as well. And
- 19:05this is because people already live
- 19:06inside Claude and ChatGPT.
- 19:09They're already working with these
- 19:10tools. So, in order to kind of get them
- 19:13into your process or like get a tool
- 19:15that kind of works for them is to
- 19:16basically turn a workflow or a process
- 19:18into something they can run directly in
- 19:20the tools that they are already using,
- 19:22which is Claude and ChatGPT.
- 19:24And I think this ecosystem for plugins
- 19:27and skills and the kind of marketplace
- 19:28for that um on these platforms and
- 19:30you're already seeing early signs of
- 19:32this where you can kind of submit your
- 19:34plugin to be listed on the plugin
- 19:36marketplace for ChatGPT and Claude. Um
- 19:39we're starting to see early signs of
- 19:41this kind of happen anyway and like when
- 19:42that it becomes a little bit more
- 19:44visible to people, that kind of
- 19:47marketplace is going to be a huge
- 19:48distribution opportunity for people as
- 19:50well. The fifth area of opportunity and
- 19:52this is one of my absolute favorite
- 19:55favorite areas of opportunity because I
- 19:56believe in this so much is taste-led
- 19:59niche products. And what do I mean by
- 20:01taste-led niche products? Well,
- 20:04I mean that as AI has made building so
- 20:07so much easier to actually build any
- 20:10type of software, there is going to be
- 20:12these niche products in all of these
- 20:14different industries that become very
- 20:16successful off the back of having not
- 20:19loads and loads of customers,
- 20:21but by having a very specific niche, a
- 20:23very specific community or group of
- 20:25people they serve very very well and
- 20:28also making them taste-led where you're
- 20:30kind of a leading with the creative
- 20:32approach on this where you have you
- 20:34know, so for someone who has an audience
- 20:36or a community and I would say anyone
- 20:38with a passion who's building a
- 20:39community or has some sort of an
- 20:41audience, this is going to be great for
- 20:43us. You can think about existing
- 20:44creators, people who already post
- 20:46content online. If you have any sort of
- 20:48size audience, you could turn that into
- 20:51an app or a piece of software that you
- 20:52can sell to your audience and it doesn't
- 20:55even have to be, you know, it could be
- 20:57in a space that's very very competitive
- 20:58with a lot of competitors in because
- 21:00what you're building for is the 1,000
- 21:02true fans or the however many true fans
- 21:05that actually directly trust you. You're
- 21:07not building for a wider market. You're
- 21:09building as part of a broader business
- 21:11strategy that fits around content and
- 21:13your audience or community, rather than
- 21:15just building to try and, you know, get
- 21:17a million-dollar exit, basically.
- 21:21Um now, an example of this is on one of
- 21:23my design videos that was very popular.
- 21:25I built a roller coaster tracking app
- 21:28that was basically kind of came out of
- 21:30an idea that I had for like my visit to
- 21:33LA when, you know, as a kid, I was super
- 21:36into roller coasters and theme parks and
- 21:37stuff. You know, I'm not so much
- 21:39anymore, but as a kid I was, and I would
- 21:41have loved to be able to create that
- 21:43sort of product, to be able to track
- 21:45those kind of rides and stuff as I went
- 21:47to those theme parks, like on an app.
- 21:50And if you had a community or audience
- 21:51based around that, you could easily see
- 21:52creating a niche product like that,
- 21:54which is very heavily kind of creatively
- 21:57inspired or like taste-led, rather than
- 21:59being, you know, optimized for
- 22:01conversion rate or all these other
- 22:03things. So, you could easily sell to
- 22:05your audience. And the trap is trying to
- 22:07build something for everyone, where you
- 22:08want to build for the 1,000 people who
- 22:12would tell their friends about it.
- 22:13Really lean into going super, super
- 22:16specific on your um on your ideal
- 22:19customer. Especially if you already have
- 22:21an audience or a community
- 22:22built around that. And one thing that I
- 22:25want to call out here as well is that
- 22:26caring more than anyone else is the
- 22:28scarce thing. That's the kind of moat
- 22:30that you have here is that you care so
- 22:32much about this specific niche or space.
- 22:34That you want to build the perfect
- 22:36product for those very, very specific,
- 22:38hyper-focused kind of people on that
- 22:41thing. The sixth type of massive
- 22:44opportunity that we have in AI right now
- 22:46is ambient consumer agents. And you're
- 22:48already seeing stuff like this uh
- 22:51basically happen with Instinct and with
- 22:54Muse and with ChatGPT dots and with
- 22:56Grokbot is these always-on ambient
- 22:59consumer agents. And this is the best
- 23:01new app might be a member of your group
- 23:03chat, and that is because the real key
- 23:06point to these products is that they
- 23:08live inside the tools that everybody
- 23:10already is. WhatsApp, iMessage, Meta,
- 23:14basically like Meta AI lives inside of
- 23:16WhatsApp. That is now Muse. So like you
- 23:19have your agents kind of inside your
- 23:21group chats or like where you're already
- 23:22interacting with people. So I can, you
- 23:25know, I'm messaging my friends in
- 23:26iMessage. I can also message my agent in
- 23:28iMessage. We're not adding in a new
- 23:30touchpoint or a new app. And the reason
- 23:33that consumer is having a massive moment
- 23:35right now is because we're seeing, you
- 23:37know, this prevalence and rollout of AI
- 23:39agents across businesses and enterprise
- 23:42and like work and productivity. But what
- 23:44we've not really seen is the right
- 23:46application of AI inside a consumer
- 23:49product. So this is a massive area of
- 23:51opportunity. You don't want to build
- 23:53anything that's too much novelty. If you
- 23:55want to take a big risk on something, if
- 23:57you want to take a big shot on
- 23:58something, and you know how to build for
- 24:00consumer, you understand families,
- 24:02clubs, teams, those sorts of things,
- 24:05then building an ambient consumer agent
- 24:07is a really good project to work on.
- 24:09It's a hyper-competitive space, but I
- 24:11think there's going to be a ton of
- 24:12products in this space that do really,
- 24:14really well. Agents can take action for
- 24:16people. The key, I think, is in
- 24:18abstracting the agent
- 24:21well enough so that people don't have to
- 24:23understand the concept of an agent
- 24:25because agents can now plan, book, and
- 24:28remember things. You don't have to
- 24:30download an app, so no app download
- 24:32needed. Basically, how do you translate
- 24:35the user experience of an agent into a
- 24:37conversation that, you know, your auntie
- 24:40or whoever can immediately understand
- 24:42the value of that. I think that's the
- 24:44real challenge with consumer agents is
- 24:47fitting the user experience of an agent
- 24:50chat into the familiarity that all of,
- 24:54you know, all of the billions of people
- 24:56that are not like massively focused on
- 24:59AI and know exactly how it works, that
- 25:01all of them would feel comfortable using
- 25:03and would get some sort of utility out
- 25:05of as well. It's to get some sort of
- 25:07usage out of that. That makes sense for
- 25:09that. The seventh type of products where
- 25:11there is a massive opportunity right now
- 25:13which is proprietary data products. And
- 25:15this is because anyone can copy your app
- 25:18but nobody can copy your data.
- 25:21And what I mean by that is, you know, we
- 25:23want to think about this concept of out
- 25:25of distribution data. So in an AI model
- 25:28there is in distribution which means
- 25:30that your the data that data is inside
- 25:32of the distribution of the um
- 25:36in the training set for that model.
- 25:38Whereas out of distribution means that
- 25:39it's very specific type of data that's
- 25:42not um in the training data for a
- 25:44specific type of model. The more unique
- 25:46data that you have and the more unique
- 25:48insight that you have off the back of
- 25:49that data, the means that the more
- 25:52likely that product is going to be
- 25:53valuable. Models and code are
- 25:55commodities and niche data is scarce. Um
- 25:59so an example here is like Strava heat
- 26:00maps, Waze traffic, Glassdoor salaries.
- 26:03So all of this information that is
- 26:05behind like in either inside of these
- 26:07companies or in people's heads and these
- 26:10are kind of just like big examples where
- 26:12it's like there is a ton of industries
- 26:14where where you can think imagine that
- 26:16there is a ton of data existing inside
- 26:19of those businesses and inside of those
- 26:20industries that that aren't accessible
- 26:23by most people's AI agents. And so how
- 26:26do you turn that data into a product
- 26:28that AI agents can use to help other
- 26:30people get a very clear outcome.
- 26:33So if you have a business or a community
- 26:36with data that nobody captures or isn't
- 26:38in distribution, you can build a product
- 26:40around that.
- 26:42And one thing to also think about here
- 26:43is that if you are building a products
- 26:45that is going to have a benefit for a
- 26:47certain type of customer, how do you
- 26:49actually build in this unique data or
- 26:51you build in some sort of data
- 26:53collecting mechanism so that you can
- 26:54build up this proprietary data over time
- 26:57in order to make that valuable. And so,
- 27:00if you have a business, if you have a
- 27:01community, and you have access to
- 27:02specific data that isn't in
- 27:03distribution, build a product around it,
- 27:05make it agent native so that agents can
- 27:07query that, charge for that access, and
- 27:10then you can easily kind of turn that
- 27:12into a product and monetize it as well.
- 27:14And then the last type of massive
- 27:17opportunity in software products right
- 27:19now is open-source core products. Now,
- 27:22what do I mean by open-source core?
- 27:24Well, I mean that the core of the
- 27:25product, the main functionality, is
- 27:27open-source. And by that, I mean it is
- 27:30free. Because the code is free, it's
- 27:32easy to create. What is not easy to
- 27:34create other things around the code that
- 27:36actually make that product product easy
- 27:38and usable and friendly for the majority
- 27:41of people. So, the money is in things
- 27:43like hosting, paid tiers, support, and
- 27:45community. An example of this is
- 27:48Postgress, as I was mentioning before.
- 27:50So, you kind of build the software
- 27:51product, you make the code very easy to
- 27:53access, you make it open-source so that
- 27:55people can set it up and install it on
- 27:57their own own machine. But where the
- 27:59money is is in the hosting of that
- 28:02software. So, if you want to use that
- 28:04software and be able to access it from
- 28:05any computer, then you have to use the
- 28:07hosted version in the cloud. If you want
- 28:09to have access to support, then you have
- 28:12to use the paid version. If you want to
- 28:14have access to other features which
- 28:16maybe leverage the data set that exists
- 28:18within that product in order to provide
- 28:20better outcomes or better insight, you
- 28:22have to use the paid version. And also
- 28:24in this instance, the published version
- 28:26on GitHub, the open-source version,
- 28:29basically becomes the marketing. That
- 28:31that is your marketing, that is your
- 28:33distribution. So, the code is the
- 28:35distribution. And this is if you're a
- 28:38builder and you're happy to work in
- 28:39public and you want to grow a community
- 28:41around the product you're building, and
- 28:42you also want to you're happy giving
- 28:44away the software for free, and there is
- 28:46a reason to charge for something else
- 28:47where you think people would actually
- 28:49want to pay for that on top of the open
- 28:51source code, then you know, things like
- 28:53hosted tiers, hosted cloud, paid tiers,
- 28:56support, and sponsorship, then you can
- 28:58build a product in this space as well.
- 29:00Things like
- 29:02Superbase, Posthog, cal.com, these are
- 29:04open source code with a paid cloud
- 29:08products. And this also gets around the
- 29:10issue of people copying your products
- 29:11because anybody can copy your product,
- 29:13but people can't copy because anyone can
- 29:16clone your products by copying the code,
- 29:18but what people can't copy is everything
- 29:20around that. So, your distribution, your
- 29:22community, your cloud service,
- 29:25everything that connects to that free
- 29:27kind of software. There is a trap here
- 29:29that you give it all away for free, but
- 29:31you want to make sure you have a clear
- 29:33path to monetizing things that people
- 29:35will actually pay for beyond the
- 29:37software code itself. So, how do you
- 29:39actually choose which which one of these
- 29:41pieces of software that you should be
- 29:43building? Well, I've created this little
- 29:45breakdown here, so you can screenshot
- 29:47this or pause it here and kind of figure
- 29:49out like which one you actually want to
- 29:51build here. And but basically to kind of
- 29:53go through these very Basically to kind
- 29:55of go through these very very quickly,
- 29:57software enabled services are great if
- 29:58you have service experience or if you
- 30:00already have clients or you already have
- 30:02some sort of agency or freelance
- 30:04business that you want to leverage AI in
- 30:06order to kind of five to 10 times the
- 30:09profitability or the efficiency of that
- 30:12business. And this can work both ways as
- 30:13well because you can also you can make
- 30:15it work more profitably or or you can
- 30:17kind of like scale your revenue or you
- 30:20can just change that so you're actually
- 30:21working like um half the amount of time
- 30:24to get the same amount of um outcome,
- 30:26and you're just making your job or your
- 30:28business way way more friendly to your
- 30:30lifestyle.
- 30:31The second for vertical agent harnesses,
- 30:33if you have deep niche expertise where
- 30:36you can really serve a specific type of
- 30:38customer incredibly incredibly well and
- 30:40you want to build an agent product
- 30:41around that. So, really great tool. It's
- 30:44really great software product to build.
- 30:45Headless AI software like CLIs, APIs,
- 30:48MCP servers that don't have a UI. It's
- 30:50really, really good if you have one
- 30:52specific data source or very hard narrow
- 30:55skill. Make it usage-based. You can also
- 30:58do this open source as well.
- 31:00This is a little bit more difficult to
- 31:01build generally because it's a bit more
- 31:03technical, but you can absolutely build
- 31:05this still as a non-technical person
- 31:07with uh AI coding agents like Code Code
- 31:09and Code X. If you want to build agent
- 31:11native systems, then you need to have a
- 31:13repeatable method that you've done and
- 31:15there's proof that works. So, coaches,
- 31:17consultants, those sorts of people. If
- 31:19you have a repeatable method, a
- 31:20repeatable process, or IP that you have
- 31:22that you do specifically with clients,
- 31:24then turning that into an agent native
- 31:25system is really, really it can be
- 31:27really, really powerful. Um and it can
- 31:30mean that you can serve more people and
- 31:31you can scale your coaching business
- 31:33without kind of changing any of the
- 31:34system that it kind of runs on.
- 31:36Taste-led niche products. If you have
- 31:38passion or if you have a community or if
- 31:40you have some sort of an audience, these
- 31:41are great products to build. Ambient
- 31:43consumer agents. If you have ambition to
- 31:47making the next billion-dollar company
- 31:48and you want to really, really shoot for
- 31:50the moon and you really understand
- 31:52consumer products, then this is a great
- 31:55big bet that you can take, but it's
- 31:56really going to be a really, really
- 31:57competitive and difficult space to kind
- 31:59of win in.
- 32:00And proprietary data products are great
- 32:02if you have access to data that nobody
- 32:04captures or is outside of distribution.
- 32:05So, if you run a company in a specific
- 32:07industry where you've collected a ton of
- 32:08data and you want to run that you want
- 32:10to turn that data into a product, you
- 32:12can absolutely do that with AI now. And
- 32:14for open-source core products, if you're
- 32:16comfortable building in public or you
- 32:18think the thing that you're building um
- 32:20you what you could you're able to give
- 32:21away the code for free and then monetize
- 32:23it through some sort of back-end
- 32:25infrastructure which are revolves around
- 32:27hosting or support or services on top of
- 32:30that actual product, then this is a
- 32:32great way to go as well. And these are
- 32:34the eight types of software products
- 32:36that I believe have a huge amount of
- 32:38opportunity and I'm going to continue to
- 32:40be very have very incredibly high amount
- 32:43of leverage in this AI era and that you
- 32:46should be absolutely building instead of
- 32:48just generic SAS dashboards and CRM and
- 32:51habit trackers and all of these things
- 32:52that people are just building over and
- 32:54over and over again with AI tools. And I
- 32:56think this is really the line that I
- 32:57want to end on here is that software
- 32:59isn't dead, just generic software is and
- 33:01there is a huge amount of room for great
- 33:04AI native agent native products still.
- 33:07Um I have a I have a system called
- 33:10product OS which you can use to build
- 33:11any of this stuff. Um
- 33:13I teach inside my community or you can
- 33:15get it for free on my website as well.
- 33:17So you can just go over to
- 33:18buildgreatproducts.com {slash}
- 33:19product-os. So I'll product OS product
- 33:22OS for free.
- 33:24Um
- 33:24I also help people build this stuff and
- 33:27I'm actually going to be doing this
- 33:28pretty soon showing you how I built my
- 33:29D&D agent harness and go into how to
- 33:32build agent harnesses in a lot more
- 33:33detail. So feel free to subscribe to the
- 33:36channel or keep an eye out for that
- 33:37video if you want to understand how to
- 33:39build agent harnesses. What I would love
- 33:41to know is if you want me to do a deep
- 33:43dive into any of these eight types of
- 33:45software products, please leave a
- 33:47comment down below. If you think there
- 33:49is anything that I have missed here,
- 33:51please leave a comment down below. I
- 33:52love to see what people are building and
- 33:54uh let's get into my final thoughts off
- 33:56the back of this. So hopefully there you
- 33:58can see the eight different types of
- 34:00software products you should still be
- 34:02building now that have a massive amount
- 34:03of opportunity. And I think software
- 34:06isn't dead, it's just changing. You
- 34:07can't build generic feature-led software
- 34:10anymore. You can't build generic SAS
- 34:11products anymore. What you have to build
- 34:13is software products that are agent
- 34:15native that are going to work in this AI
- 34:18era where they get better and they
- 34:19improve when the AI models get better
- 34:22and which actually turn existing
- 34:24businesses and kind of amplify them
- 34:26instead of replacing people or replacing
- 34:28specific businesses or industries. And
- 34:31if you are building anything with AI,
- 34:33I've got a free list AI like I
- 34:34mentioned, the link is in the
- 34:35description down below. It's over at
- 34:36school.com/ai apps. If you have any
- 34:38questions, leave me a comment down
- 34:40below. I love helping people build this
- 34:42stuff, and I love seeing what everyone
- 34:43is building here. So, I'm just happy to
- 34:45look at anything that anyone is
- 34:47building, because I'm having an absolute
- 34:50blast building stuff with these AI
- 34:51coding tools. Thank you so much for
- 34:53watching. If you enjoyed it, don't
- 34:54forget to drop a like and subscribe, and
- 34:56I will see you next time.
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