Suggestions & Advanced Packages Webinar - May 2020 — Transcript

Full transcript

1. 0:05welcome everyone to this flex webinar
2. 0:08they're continuing webinar series I am
3. 0:11your host Marcus Merritt today we are
4. 0:15gonna talk about suggestions and
5. 0:17advanced packages and I wanted to speak
6. 0:21really briefly about why I specifically
7. 0:23wanted to cover this topic now part of
8. 0:25that is because it's kind of a
9. 0:26continuation or building on the previous
10. 0:30topic of containers and packages but
11. 0:35there's also another more specific thing
12. 0:37so during these unprecedented times and
13. 0:41during these struggles a industry
14. 0:43advisor and leader Tom Stimpson with the
15. 0:46Stimson group has been doing a webinar
16. 0:48called the show will go on business
17. 0:50survival series every week he's done it
18. 0:53of eight or nine weeks so far I'm sure
19. 0:55some of you are already taking part of
20. 0:57this already listening in if not I
21. 1:00highly advise that you do he has really
22. 1:02great information it is free I've been
23. 1:05trying to watch these two listened in on
24. 1:07these both for advice on what I can do
25. 1:10but also for advice on what I can then
26. 1:12share with our customers at flex to kind
27. 1:14of continue to help and there's a
28. 1:17specific thing he has talked about in
29. 1:19this that I'm hoping that this topic
30. 1:22today will help people on specifically
31. 1:24that he's spoken a bit about how as we
32. 1:29start to get the industry coming back as
33. 1:31events start to come up things will be
34. 1:33still slow going it's not going to just
35. 1:35be an on and off switch you know right
36. 1:37away it's gonna be a slow where people
37. 1:39are gonna not be and so companies are
38. 1:41gonna need to be much more streamlined
39. 1:44and efficient to help to make sure they
40. 1:47continue to survive and so I want to
41. 1:50talk about ways to build packages to
42. 1:52help that efficiency to to simplify
43. 1:56things that way in the way that kind of
44. 1:57tom has explained in some of his his
45. 2:00discussions on on being better to to you
46. 2:04know show to quickly quote what you need
47. 2:08to the customer and to pull and prep to
48. 2:11that customer without having to do a lot
49. 2:13of time and customization and things so
50. 2:15that's specifically one of the things I
51. 2:16want to make sure to cover today
52. 2:18one of the great things for today just
53. 2:20want to make sure is that everything we
54. 2:22will talk about today I can cover in
55. 2:24Flex 5 this is actually features that
56. 2:26are very strong and robust in Flex 5 and
57. 2:28even better than in Flex 4 so that's
58. 2:30really great with that so the first
59. 2:33thing we have to talk about is
60. 2:34suggestions suggestions are very
61. 2:36powerful tool to be able to control what
62. 2:40happens with items and kind of options
63. 2:43in them and but I'm going to talk to
64. 2:45them specifically about advanced
65. 2:47packages today but for suggestions we
66. 2:50can go to our trop menu inventory and
67. 2:54then our suggestion types okay
68. 2:58so this is the list there's in a
69. 3:01baseline system these four exist and
70. 3:03I've added a few other in prep for this
71. 3:05webinar today okay when we are working
72. 3:09with suggestions there's three main
73. 3:11settings we have to understand with each
74. 3:14new suggestion type and I'm going to go
75. 3:16ahead and make a new suggestion for
76. 3:19example but first we just want to talk
77. 3:21about these three main settings
78. 3:24so the three main settings is required
79. 3:28yes or no when multiple items are put
80. 3:32into a suggestion they will create a
81. 3:34pop-up window that will then say hey
82. 3:37here's some items that are suggested if
83. 3:39you say there you require yes on this
84. 3:42suggestion type it says the person
85. 3:45cannot go forward without selecting at
86. 3:47least one item from this tab if you have
87. 3:51a bunch of different items if let's say
88. 3:53we use it on the idea of power cable and
89. 3:56you have different lengths it doesn't
90. 3:59say they have to pick the right thing
91. 4:01they just can't skip it completely
92. 4:03they've got to pick something okay
93. 4:04that's all the thing - with required use
94. 4:07it or not use it as you decide after
95. 4:09that is included in price also just yes
96. 4:13or no for this it's saying is this item
97. 4:18when added part of the price of the
98. 4:21initial item as in it's not going to add
99. 4:24any additional cost to the customer and
100. 4:26the additional price or is this item
101. 4:30supposed to add additional cost okay
102. 4:33this is in the idea of this an accessory
103. 4:36is this for a a speaker and this is a
104. 4:38mounting bracket that you don't charge
105. 4:39the customer for there's just two or
106. 4:41three different ways to mount it and so
107. 4:43you want to put those options for
108. 4:44yourself to choose but you charge the
109. 4:46customer for the speaker not the
110. 4:48mounting accessory or is this more like
111. 4:52console and you want to say oh there's
112. 4:55some options for these extra processing
113. 4:58but if I add them the customer has to
114. 5:00pay for those and that's kind of that
115. 5:02important difference in them with that
116. 5:06then our third setting is our
117. 5:08Association type this is where we set
118. 5:11where I'm going to either have it as add
119. 5:13as a child or it's going to be
120. 5:15underneath it indented and will collapse
121. 5:17inside the the child structure as the
122. 5:20next sibling so it'll just go underneath
123. 5:23the item right next to it wherever you
124. 5:25put that initial item or using the
125. 5:29default sorting method and that's about
126. 5:31what current drop mode you're in if
127. 5:33you're currently on auto insert or add
128. 5:36now if you're on insert or add it will
129. 5:39act very similar to as add as an X if
130. 5:42link it'll end up just right next to the
131. 5:44item okay but if you're on use default
132. 5:46sorting method and you're on auto and
133. 5:49this item that you pulled in was in a
134. 5:52category called audio but that other
135. 5:54item was in a category called rigging
136. 5:56they'll go into two separate subtotals
137. 5:59okay and that may be what you want to
138. 6:01use there are lots of times we do that
139. 6:03so it's just important to understand
140. 6:05what's going to happen now the thing I'm
141. 6:08gonna actually add here really quick and
142. 6:11you see at the bottom here is I have
143. 6:13some generic suggestion types this one
144. 6:16called contents no charge where I'm just
145. 6:18describing hey it's going to be a child
146. 6:20and it's included in price yes and this
147. 6:23one says contents additional charge as a
148. 6:25child included in price no okay I'm
149. 6:29gonna add for this one I'm just gonna
150. 6:30call sibling
151. 6:32if Chenal cost okay so we're gonna say
152. 6:36included in price no I'm going to not do
153. 6:39required and I'm gonna say add as next
154. 6:41simply
155. 6:43I like to do this because sometimes when
156. 6:47you having multiple suggestions on
157. 6:50something you don't always want them to
158. 6:52be separated into two or three different
159. 6:54tabs okay you may just go there's only
160. 6:57three items I'm okay if all of them live
161. 6:59together and so by using these generic
162. 7:01ones you don't have to create as many
163. 7:03separate as yes tchen types okay so
164. 7:06that's the one I'm going to create here
165. 7:08but what I want to highlight here is at
166. 7:10the top where I have this one that says
167. 7:13speakers babo mixers babo just note this
168. 7:16means build a breakout okay that's what
169. 7:19I have this for build a breakout and so
170. 7:21this is where I'm using the fourth
171. 7:24setting that's a pseudo setting the name
172. 7:27okay
173. 7:28that is where we'll see all three of
174. 7:31these have the same thing where they say
175. 7:33required no included in price no add as
176. 7:36next sibling okay all three of those
177. 7:38settings are the same but because they
178. 7:40have different names that's going to
179. 7:42create multiple tabs in my suggestion
180. 7:45pop up giving me somewhat of a multi
181. 7:48chap checklist okay and I'm going to
182. 7:51show how that works in our first package
183. 7:54so that's the the key thing and it's
184. 7:57important to understand that with those
185. 7:59couple little tools you can accomplish a
186. 8:01lot with suggestions suggestions can be
187. 8:03quite powerful but you have to
188. 8:06understand what do you want to
189. 8:08accomplish with this item how do you
190. 8:11want to present the information to your
191. 8:12customer of what you're trying to quote
192. 8:15to them okay
193. 8:16so for that what I'm going to do in this
194. 8:20is I'm going to share four different
195. 8:23ways to do basically the same package
196. 8:27using different settings within the
197. 8:30suggestion types okay so we're gonna go
198. 8:33to my quote here on the details and
199. 8:36we're gonna start with this build a
200. 8:39breakout real one then I call it here
201. 8:41now when I open this up we've seen that
202. 8:44I've actually made the long name called
203. 8:46breakout room includes the following
204. 8:48time this is a very common current
205. 8:51method for people where this is more
206. 8:54like I'm building a a
207. 8:56checklist or a shopping list potential
208. 8:59for my salesperson okay so for this I'm
209. 9:03gonna go to the suggestions of which I
210. 9:06can tension allele EFT this blank for
211. 9:07now to build these suggestions on this
212. 9:10one thing real quick gonna highlight is
213. 9:12that this item is a virtual model okay
214. 9:17virtual model meaning this isn't an
215. 9:19actual thing that exists and it's going
216. 9:22to be completely made up of suggestions
217. 9:24because we don't have any contents we
218. 9:26don't have the contents tab for it
219. 9:28okay so it's completely about its
220. 9:30suggestions so for this I'm actually
221. 9:33just gonna do audio for this I'm gonna
222. 9:35keep this really simple that's why the
223. 9:36rest of my should just say breakout
224. 9:37audio so for this I'm gonna go to my
225. 9:40speakers and again I'm gonna keep this
226. 9:43simple normally if I was building a
227. 9:45checklist maybe I have two or three
228. 9:46different kinds of speakers maybe I
229. 9:48guess I could just show this I'm gonna
230. 9:50say oh I'm gonna put the option for
231. 9:52these VR X's and I'm gonna put the
232. 9:55option for k eights in here as speakers
233. 9:58and then I'm gonna go to consoles and
234. 10:01I've got a console again if I was doing
235. 10:05this on a real basis I would put two or
236. 10:06three different consoles in here for
237. 10:09some options for my sales guy I'm gonna
238. 10:13put some microphone again normally I
239. 10:16would have two or three maybe I also
240. 10:17have a podium mic maybe I have a wired
241. 10:19mic maybe different brands of wireless
242. 10:20or different styles keeping this a
243. 10:23little simple on purpose and then the
244. 10:25one other thing I want to show is that
245. 10:26you can also add Labor to suggestions
246. 10:29okay so I'm gonna go to my labor and add
247. 10:33a breakout room technician okay so now
248. 10:36that I've added this and again I would
249. 10:38have you know multiple things we are
250. 10:39listed be a little longer in this I now
251. 10:42need to classify where each of these go
252. 10:45as a suggestion type okay um one key
253. 10:48thing show is that in flex 5 I can
254. 10:51select multiple and I can bulk edit them
255. 10:54to say oh I want both of these to be in
256. 10:58the speaker's build a breakout room
257. 11:00setting hey don't want them to go into
258. 11:03that tab I'm gonna do these ones the
259. 11:05simple way because I only put one on
260. 11:06tensional II I'm gonna put mixers
261. 11:10I'm going to do mics and then I'm gonna
262. 11:15put my breakout room under one I call it
263. 11:17labor and the specific of this is on
264. 11:19this one I said I want this to use
265. 11:21default sorting method where's the rest
266. 11:23of them are intentionally added as and
267. 11:27so now that I have those in there I can
268. 11:32go back to my quote and I can go ahead
269. 11:35and quote this now I'm on auto here so
270. 11:38by dragging this item it's gonna create
271. 11:40an audio subtotal but you'll see my
272. 11:43labor is gonna automatically go into a
273. 11:45labor subtotal okay so I'm gonna go like
274. 11:49I'm building one breakout room and in
275. 11:52this on our our theoretical situation
276. 11:54we're doing a room for up to a hundred
277. 11:56people maybe they have 75 or 80 and I go
278. 11:59oh well that could be done with two of
279. 12:01these k eights and I'm gonna use one of
280. 12:04this mixer I'm gonna give them two
281. 12:07wireless microphones and we're gonna say
282. 12:09that one day of one breakout room is
283. 12:11technician is what is required for this
284. 12:13example
285. 12:15so we're after we've selected those
286. 12:16we're going to go ahead and hit accept
287. 12:17and let those file onto our list and so
288. 12:23for this we'll see those went in here so
289. 12:26now that we have this thing the breakout
290. 12:29room includes the following and we have
291. 12:32a list of our parts no yes I haven't put
292. 12:33cable and other accessories that we
293. 12:35would need keeping this simple just to
294. 12:37explain the process on this and and each
295. 12:40of these items have added their own it's
296. 12:43in here hmmm so with this we would now
297. 12:47have the ability so the customers gonna
298. 12:49see a fairly basic hey breakout room
299. 12:52includes the following I've got two
300. 12:53powered speakers I've got one mixer I've
301. 12:55got two mics we have some other
302. 12:57accessories and we've got this one
303. 12:59technician over here in a separate
304. 13:00subtotal and we've got our grand total
305. 13:02okay this is a very common way to do it
306. 13:05the way we do it this way the key in
307. 13:08this is this gives us a lot more
308. 13:10customization options but it's less time
309. 13:14efficient if we have again think of if
310. 13:16every time I've got four speakers five
311. 13:18mixers three different mic options I'm
312. 13:21picking
313. 13:22choosing every single time and we we
314. 13:25feel like that customization is a value
315. 13:28to the customer but the customer most of
316. 13:30the time doesn't know what they want or
317. 13:32need anyway that's why they're coming to
318. 13:34you and so you can work towards just
319. 13:37deciding what's the right thing and
320. 13:39building your package to be more quick
321. 13:41and automatic to save yourself time okay
322. 13:44now there still is nothing wrong with
323. 13:46doing this but on the instructions of
324. 13:48time I'm giving I'm highly suggesting we
325. 13:51look at kind of some of these other
326. 13:52options of other ways to do it okay so
327. 13:56in this and I'm actually going to change
328. 13:58how I'm doing this so what I'm gonna do
329. 14:01really quick now is I'm gonna go ahead
330. 14:04and kick out a word for this to see how
331. 14:06the customer would see this because I
332. 14:09want to show the different looks of
333. 14:12between these four different ways I'm
334. 14:13going to do this hmm so we're gonna kick
335. 14:15this out and see here again so we've
336. 14:18seen hey one breakout room includes the
337. 14:20following we've got our parts and pieces
338. 14:22we've got our technician all comes to
339. 14:24the same grand total okay so now we're
340. 14:28gonna go back here and I'm gonna clear
341. 14:31this we're gonna delete the lines and
342. 14:37we're gonna show the second way to do it
343. 14:40this is a way where I've pre decided
344. 14:43that if they have a number that says is
345. 14:45going to be up to 100 people okay
346. 14:47somewhere in the 50 to 100 range people
347. 14:49for audio I'm just gonna pre decide that
348. 14:52I want two of those K eights one in that
349. 14:541402 two microphones okay now
350. 14:56occasionally go but I have these other
351. 14:58speakers of these other microphones you
352. 15:00can do those switches internally again
353. 15:02for a lot of customers they don't know
354. 15:04the difference okay
355. 15:06you're just figuring the fastest easiest
356. 15:08way to communicate what you want to do
357. 15:10to them okay so what we're going to do
358. 15:12this way is this one is where we still
359. 15:15want the details but we're going to have
360. 15:17it automatically do the package okay so
361. 15:20in this um ear one note here this one
362. 15:25now is called breakout room audio for up
363. 15:28to a hundred attendees includes
364. 15:30dot-dot-dot and it is still a virtual
365. 15:34model
366. 15:34it is still a hundred percent suggestion
367. 15:36built what we're gonna do with it this
368. 15:39time is we're gonna go to our
369. 15:41suggestions and I've already added those
370. 15:44same suggestions here but I haven't
371. 15:46classified them yet what I'm going to do
372. 15:48this time is I'm going to select all of
373. 15:50them and bulk at it and I'm gonna both
374. 15:54say I want these to all be auto included
375. 15:57and I want them to all be that newest
376. 16:00when I created my sibling additional
377. 16:02cost okay we're gonna say update so
378. 16:07they're all in one thing and they're all
379. 16:09going to automatically include and what
380. 16:11that just means is it's gonna get rid of
381. 16:14the time of picking and choosing our
382. 16:16list but otherwise it should land
383. 16:19basically the same now in this one
384. 16:22though technically the breakout room is
385. 16:23going to be different there so let's do
386. 16:26this I'm gonna actually change this I'm
387. 16:28going to change this way back to the
388. 16:29labor
389. 16:30Bobbo but we're still going to leave
390. 16:32them as auto included so here this will
391. 16:34will actually look identical but my
392. 16:36effort when I go to quote it I just pull
393. 16:43it the items show up and I'm done okay
394. 16:46so I free decided what my package is
395. 16:49what my kit is and I've made it so the
396. 16:51sales guy can just go grab it and drag
397. 16:53it on now you say well but what if it's
398. 16:55for a different thing my other option
399. 16:57gave me the option to when I was a room
400. 16:59for 250 say I needed four speakers or I
401. 17:02needed six speakers well what you do for
402. 17:05that is you pre build those other
403. 17:06package levels so you have the one for a
404. 17:09hundred the one for 200 or 250 the one
405. 17:11for whatever kind of break points you
406. 17:13want to have so again your sales person
407. 17:15at that point just has to go oh that's
408. 17:17what you want great grab the package
409. 17:18drag it on there send the quote off
410. 17:20you're done okay that's kind of the
411. 17:22option there so we're gonna go ahead and
412. 17:24print this report really quick to see
413. 17:31our comparison and so we see again that
414. 17:35other than I slightly changed the name
415. 17:37where I was saying hey this is room we
416. 17:39said this is audio for a hundred
417. 17:41attendees because I pre decided whereas
418. 17:43this one
419. 17:44it was variable other than
420. 17:46that nothing is changed on this it's
421. 17:48basically the same information him now
422. 17:52the next option in this that I want to
423. 17:55talk about is instead by doing this as
424. 17:58more of focusing on selling a service
425. 18:00okay that's a thing that Tom talks about
426. 18:03in his that you're selling a service and
427. 18:06you can especially after these
428. 18:08situations be able to tell customers
429. 18:10this is one of the best times we will
430. 18:12say hey we've had to adjust the way we
431. 18:14do business and I don't show details
432. 18:17anymore I'm selling a service I'm
433. 18:18selling what I what I'm providing for
434. 18:21you okay so for this we are gonna go to
435. 18:24this breakout audio no details okay for
436. 18:30this instead I've made this one it's
437. 18:34still here now we've actually done this
438. 18:36noticing includes we've changed it to
439. 18:38say breakout room audio for up to a
440. 18:40hundred attendees with up to two
441. 18:43wireless microphones note on that that's
442. 18:45again a thing that I got from Tom Tom
443. 18:47really likes on that up to you know if
444. 18:49you're even doing a just a full you know
445. 18:51band thing you're saying oh you know are
446. 18:53we gonna piay with up to eight mixes and
447. 18:56you know up to blah blah dude you can
448. 18:59use that to just help to say hey I don't
449. 19:01care if you want six or five or four the
450. 19:03package is up to eight it's up to eight
451. 19:05mixes that's what we're providing for
452. 19:07you okay so you can just decide I think
453. 19:09generally the size of room should have
454. 19:10two wireless microphones so I'm gonna
455. 19:12say up to two wireless microphones if
456. 19:14you say one go great that's included
457. 19:15you're taking care of that's that's
458. 19:17provided in the package mm so we have
459. 19:21that there and when I've done on this
460. 19:24one is I changed it to a virtual package
461. 19:27so now we have the model contents mm now
462. 19:34by the model contents that gives us this
463. 19:37content tab now the one thing that's
464. 19:40important to understand first is in the
465. 19:42content tab we can't put labor or
466. 19:45services in the contents tab so that
467. 19:47labor position we still have to put as a
468. 19:49suggestion that is set is auto included
469. 19:52okay now this time I still want it to be
470. 19:55contents no charge because it's part of
471. 19:58my package that I'm selling as a serf
472. 20:00okay that baseline ever now it's
473. 20:02important to note that if for some
474. 20:04reason their schedule is long and you
475. 20:05need extra labor you put that out
476. 20:07separate as oh this is overtime labor
477. 20:09this is extra you know whatever you
478. 20:11don't have to just suddenly eat overtime
479. 20:14because you're sewing as a package
480. 20:15you're just saying the baseline labor is
481. 20:17part of the initial package and um the
482. 20:20key thing is being this I I could put
483. 20:24all of these items in his suggestions
484. 20:26that say Auto include yes and contents
485. 20:28no charge and they will show up on the
486. 20:30quote identically the only difference is
487. 20:33flex has an ability to look at this and
488. 20:36try to calculate availability for you in
489. 20:40suggestions it will never calculate that
490. 20:42even when the items are set is ought to
491. 20:44include yes and so that's the only
492. 20:46difference in the thing you have to kind
493. 20:47of consider maybe you want it to work
494. 20:49that way maybe you don't and so in here
495. 20:54we're gonna go back to quotes now we're
496. 20:58gonna clear this way of doing it and now
497. 21:07we're gonna go ahead and quote this guy
498. 21:10and we'll see that we've got all the
499. 21:13items on here again but when we go and
500. 21:18print our report for our customer we'll
501. 21:25see they get a very simple information
502. 21:27of one line break out room audio for a
503. 21:30hundred attendees up to two wireless
504. 21:31microphones that's all they're getting
505. 21:33okay you're selling a service that
506. 21:35package thing what is taken care of
507. 21:38doesn't really matter you've made a
508. 21:40promise to them to make it work and to
509. 21:42make it taken care of they've made a
510. 21:44agreement to pay what you've asked for
511. 21:46that package hmm now one important thing
512. 21:51with this though is by doing it this way
513. 21:55we've made it so that I put all the
514. 21:59price in the actual package itself and
515. 22:03all of the items are free okay we've
516. 22:07just put the package up here okay this
517. 22:11is more like our screen package that we
518. 22:13showed
519. 22:14where we decided that way okay it still
520. 22:16can work we did the math ahead of time
521. 22:18and it made it work where it's the same
522. 22:21math it's the same cost it's just that
523. 22:24we've decided to package everything
524. 22:27there and track it as how many of these
525. 22:29packages have we sold how many of this
526. 22:31service have we sold that's where we're
527. 22:33tracking our specific mana you know our
528. 22:35bra revenue okay but maybe I therefore
529. 22:38you want better tracking on how much
530. 22:41you're making on separate items or
531. 22:43you're worried about maybe taxing a lot
532. 22:45of pieces in us you need to charge tax
533. 22:47on the gear but not on the labor this is
534. 22:50trying to get around this you're worried
535. 22:52the IRS or you know some other tax
536. 22:53agency is going to be more upset at that
537. 22:56so I want to show a different way to do
538. 22:58this but the money separated out for
539. 23:01that and for that we have our fourth one
540. 23:05here where we say that break out audio
541. 23:08for a hundred price mute is what I
542. 23:10called this and now if you had just
543. 23:12decided how it was gonna work you
544. 23:13wouldn't need to name it that way but I
545. 23:15did that for my division here now on
546. 23:18this we went back to being a virtual
547. 23:20model so we're gonna be a hundred
548. 23:21percent in the suggestions and and what
549. 23:26we've done instead is we've set it to be
550. 23:28Auto include but we've said their
551. 23:31contents additional cost okay they're
552. 23:34all contents they're all children but
553. 23:38they're actually going to add their own
554. 23:39cost okay so the pricing on this item is
555. 23:43zero okay so we'll go back here to our
556. 23:51original thing I'm gonna clear this one
557. 23:53more time delete these lines
558. 24:03we're gonna add this guy now again I've
559. 24:05built this so this is Auto include so
560. 24:07it's one drag-and-drop and it's taken
561. 24:09care of okay so for this one we see we
562. 24:14have the same price but each of these
563. 24:16items here are adding their own price
564. 24:19the key with this one is you have to be
565. 24:22careful because if I run the report the
566. 24:25same way here at this point I run this
567. 24:28Flex default report it's going to say
568. 24:35this package is zero dollars adding to a
569. 24:38total of 935 and the customer is going
570. 24:40to be very confused okay so we have to
571. 24:43be careful for this we have to do one of
572. 24:46two things we have to either go in and
573. 24:49price mute this section so that we don't
574. 24:53show them the line item details they
575. 24:55don't see that the package itself is
576. 24:56zero they just see that the subtotal is
577. 24:59the total cost its then communicating
578. 25:01the same information or the other thing
579. 25:04we can do if we know we're gonna work
580. 25:06this way we can pre decide to use a a
581. 25:10report that doesn't print those details
582. 25:13ever so you don't have to manually
583. 25:15pricing it okay in every one system an
584. 25:18example of that is this quote with
585. 25:20subtotals look B I made this updated
586. 25:23well flex quote with subtotals that I'm
587. 25:25going to use so I don't have it price
588. 25:27muted but I'm gonna go ahead and
589. 25:28generate this report and we'll see here
590. 25:33again that I've said breakout room audio
591. 25:35for up to 100 attendees and then I've
592. 25:37got no information here but they see
593. 25:40that oh my audio for that is 935 okay so
594. 25:44I'm still communicating or enclose this
595. 25:47version of still communicating the same
596. 25:49total is here they just don't see her
597. 25:52that package they only see for the
598. 25:53entire area am and so you just have to
599. 25:57pick and choose between this what works
600. 25:58best for helping you what works best to
601. 26:01communicate this information um but it's
602. 26:04definitely really good on that idea of
603. 26:06selling the service communicating the
604. 26:09core of what they're getting and then
605. 26:11leaving the rest as a commitment of hey
606. 26:13you're taken care of we'll take care of
607. 26:15it that's why you're hiring us
608. 26:17we are the professionals hey so now
609. 26:19obviously this works with lots of other
610. 26:22packages lots of other things it doesn't
611. 26:24just about this you just have to kind of
612. 26:25extrapolate that information out to your
613. 26:28organization itself what you are doing
614. 26:30whether it's you're providing for a
615. 26:33bandage whether you're providing you
616. 26:35know video all of those same things it's
617. 26:37just about using the different settings
618. 26:39within those suggestions to accomplish
619. 26:42what you're trying to accomplish and
620. 26:44that's why it's important to always
621. 26:44remember think toward that end goal
622. 26:46where are you trying to get to and then
623. 26:48focus on