Simon Sinek Q & A: How Do Cell Phones Impact Our Relationships — Transcript
Full transcript
- 0:01[Music]
- 0:14let me talk about cell phones for five
- 0:17minutes okay
- 0:21so almost every alcoholic so I get to
- 0:24talk to a lot of Gen Y kids high school
- 0:27and and older but it's now the Young
- 0:30generation is also is going to be
- 0:31affected by this and then
- 0:33some um they are suffering they they
- 0:37they are starting with a deficiency that
- 0:40is the responsibil that we have to share
- 0:42responsibility in helping them overcome
- 0:43let me explain almost every alcoholic on
- 0:46the planet discovered alcohol when they
- 0:49were teenagers because when we're very
- 0:51young the only thing we need from our uh
- 0:53the only approval we need is from our
- 0:55parents that's it you know a little kid
- 0:57looks to their parents the parents are
- 0:58happy they're happy and then one we go
- 1:00through adolescence we start to need the
- 1:02approval of our peers as frustrating as
- 1:04this is for parents it's actually very
- 1:06important for us because it allows us to
- 1:08acculturate outside of our immediate
- 1:10families right it's a very stressful
- 1:13time adolescence and what we're supposed
- 1:16to learn is to rely on our friends
- 1:18during this time of Stress and Anxiety
- 1:21some people accidentally discover
- 1:23alcohol and the numbing effects of
- 1:25dopamine because that's what dopamine
- 1:26does and unfortunately they accidentally
- 1:29make a hard wired connection that when
- 1:31they suffer stress you don't go to a
- 1:33friend you go to the bottle and that
- 1:35then plays out for the rest of their
- 1:36lives all alcoholics 100% drink for a
- 1:39finite number of reasons social stress
- 1:41Financial stress career stress that's
- 1:43pretty much it right it's a coping
- 1:45mechanism so we know that you get a
- 1:48dopamine release which is the same
- 1:50chemical that makes you feel good when
- 1:51you drink we know that you get a
- 1:54dopamine release when your phone goes
- 1:55Buzz or beep or Flash or you know Bing
- 1:59we know that you get that when you get
- 2:01social media alerts as well and so
- 2:03what's starting to happen is these kids
- 2:05as they're going through adolesence
- 2:06nobody has recognized that the device is
- 2:08actually addictive and so what we're
- 2:11actually doing is creating an entire
- 2:12generation of mini little addicts that
- 2:14are getting hardwired to believe that
- 2:15their sense of self-worth and their
- 2:17sense of coping comes from the device
- 2:19and not from another human being that's
- 2:21why they have they suffer real stress
- 2:22when they lose followers and they get
- 2:24real Joy when they gain followers like
- 2:27the number of responses they get or
- 2:29likes that they get are real those
- 2:31stresses when they when they suffer when
- 2:33they're feeling a little bit down we do
- 2:34the same thing when you're feeling a
- 2:35little down you send out 10 texts hoping
- 2:37to get one back and what's happening is
- 2:40because the device is so can I borrow
- 2:41someone's phone when when someone thank
- 2:44you when someone when uh here's what
- 2:47happens the kids are walking around with
- 2:48them all the time I now see girls
- 2:50walking around like this like they're
- 2:51not even holding them down here it's
- 2:52like this and I see boys walking around
- 2:55like this this is just how they walk
- 2:59it's here it's not here and they put it
- 3:02on the table in front of them and here
- 3:04let me show you what I
- 3:05mean um there's a subconscious effect on
- 3:09the on the people around us when we have
- 3:10our phones and we're all guilty of
- 3:13this um what if I'm holding my phone
- 3:16it's not tweeting it's not buzzing it's
- 3:17not beeping and I'm not checking it I'm
- 3:19simply holding my phone do you feel that
- 3:21you're the most important thing to me
- 3:23right now no you do not and this is an
- 3:26artificial environment simply by holding
- 3:28the phone which means when we show up to
- 3:30a meeting and we put our phones on the
- 3:32table it says to the rest of the people
- 3:34in the room you're not the most
- 3:35important thing to me right now and by
- 3:37the way putting your phone upside down
- 3:38is not more
- 3:40polite when we show up for dinner with
- 3:42our families when we have to have a
- 3:44conversation with one of our students
- 3:46when we have to have a conversation with
- 3:47a parent and we put a phone on the table
- 3:49it says this is not the most important
- 3:50thing to me right now you felt it and so
- 3:53the most important thing to do is to get
- 3:54rid of the device when you're engaging
- 3:55with another human being so when
- 3:56somebody says can I ask you a question
- 3:58and you go
- 4:00what's on your mind because what it says
- 4:02is you have my attention remember that
- 4:05those chemicals when somebody says when
- 4:07when we feel that somebody actually
- 4:08cares about us and if you don't have a
- 4:10pocket you go to a shelf nearby you put
- 4:12it down you say what's on your mind when
- 4:13someone comes into your office you put
- 4:14the phone in the desk you turn off the
- 4:16monitor you shut the laptop you say
- 4:17what's on your mind right so what's
- 4:20happening is kids now they go for dinner
- 4:22with each other hang out with each other
- 4:23the lunch table with each other and the
- 4:24phones are out constantly and not only
- 4:26they just on the table they're actually
- 4:29they're actually engaging with people
- 4:31instead of engaging with the people that
- 4:32they're with and they're not actually
- 4:34learning thank you they're not actually
- 4:36learning how to make friends they're not
- 4:40actually learning how to talk to
- 4:42people um so I've talked to many kids
- 4:44about this that let's say they're using
- 4:46Google Maps to get
- 4:48somewhere and their phone dies they will
- 4:51spend more time looking for a charger
- 4:53than simply asking somebody where to go
- 4:55because they're afraid to talk to people
- 4:58and for slightly older ones dating is
- 5:00the same you know uh you swipe right and
- 5:04that's it you can get a date right like
- 5:06dating has been made so easy it's
- 5:07instant gratification and this is part
- 5:09of the problem they're growing up in a
- 5:10world of instant gratification where if
- 5:12you want to buy something you go on
- 5:13Amazon it shows up the next day you want
- 5:14to watch a movie you just log on and
- 5:16watch it you don't check movie times you
- 5:17want to watch TV you don't wait week to
- 5:19week to week you just binge watch over a
- 5:21weekend um if you want to get a date you
- 5:24just log on and you can get a date like
- 5:26no problem and so what's starting to
- 5:28happen is
- 5:30they're accused of being entitled I
- 5:31don't think they have a sense of
- 5:32entitlement I think they're wonderful
- 5:33smart hardworking kids I think what they
- 5:35have is is a systemic impatience and the
- 5:38problem is is they think that that
- 5:40satisfaction in life fulfillment or even
- 5:43love and friendship happen just as
- 5:45immediately and they don't it takes time
- 5:48and it takes unbelievable hard work and
- 5:50the problem is they're not learning the
- 5:51skills to make friends they're not
- 5:53learning the skills to fall in love
- 5:54they're not learning the skills to talk
- 5:56to people they're not learning the
- 5:57skills to find fulfillment because it's
- 5:58slow and it's boring and it's human and
- 6:02we're starting to see the results we're
- 6:03starting to see suicides on the rise
- 6:06nobody kills themselves because they're
- 6:07hungry they kill themselves because
- 6:08they're lonely we're starting to see
- 6:10school shootings on the rise in the
- 6:121960s there was one in the 1980s there
- 6:15were 27 in the 1990s they were 58 in the
- 6:17past decade we've had over 120 70% were
- 6:20perpetrated by kids born after the Year
- 6:221980 most of them were about 15 years
- 6:25old and though we have no good science
- 6:27on it we know anecdotally that spent a
- 6:30disproportionate amount of their social
- 6:32lives da da da
- 6:34online Human Relationships is what makes
- 6:37people happy this is why solitary
- 6:38confinement is considered torture in
- 6:40many places and what we're doing is
- 6:42basically solitary confinement we've
- 6:43taken the kids away from each other and
- 6:45they're engaging with their phones more
- 6:47than anything I for one do not believe
- 6:49there should be a phone in a school
- 6:50there should definitely not be a phone
- 6:51in a classroom and I don't know why you
- 6:53need the internet in a classroom either
- 6:54whatever they're using they can I do not
- 6:56understand because giving and it's and
- 6:58the reason I'm draconian about it is the
- 7:00same reason we take the alcohol out of
- 7:02the alcoholic's home because you can't
- 7:03trust the willpower it's too powerful it
- 7:06is addiction it is addiction we aren't
- 7:08even good at putting our phones away and
- 7:10so now are you going to ask a
- 7:1112-year-old a 10-year-old and a
- 7:12nine-year-old to do it we're out of our
- 7:14minds the only way to do it is to take
- 7:16the phone away to to ban them in a
- 7:19classroom and ban them in a school they
- 7:21will hate it at the beginning and then
- 7:22watch what happens I'll give you some uh
- 7:24personal experiences so when I go into
- 7:26do workshops with people I'll sit with a
- 7:28room full EX Executives and the first
- 7:30thing I do is I take a bucket or a bowl
- 7:33and I walk around the room and I make
- 7:35them throw their phones in the bucket or
- 7:36the bowl I get very dirty looks and they
- 7:38are not happy these are some senior
- 7:40Executives that go like
- 7:42this right and I just I take all the
- 7:45phones away and I put them on the side
- 7:48and then we start the workshop here's
- 7:50what happens within a few minutes
- 7:51everybody
- 7:52relaxes people talk to each other and
- 7:55the most important thing is the breaks
- 7:57because usually what happens in a break
- 7:59and I watch happen here too as soon as
- 8:00we stand up we go like this you're all
- 8:03nice and respectful when I'm on the
- 8:04stage but as soon as we stop everybody's
- 8:06checking in right now as an aside
- 8:08there's no quicker way to undermine the
- 8:09trust in your people than to feel the
- 8:11need that you have to check in every
- 8:12hour as opposed to saying hey guys I'm
- 8:14going to be out for a day you got this I
- 8:16trust you right make it green check with
- 8:18Steve you know uh but that's what we do
- 8:21we respond to everything um um but worse
- 8:25we're not engaging with each other the
- 8:26value of these events is each other and
- 8:29so when I take these phones away from
- 8:31these Executives in the breaks they sit
- 8:34and they talk to each other nobody goes
- 8:36to get their phone I made no rule that
- 8:38said they can't I just put them away and
- 8:40put them on the side they actually talk
- 8:41to each other the quality of the
- 8:42workshop is always fantastic and the
- 8:44best part is when they walk out they
- 8:46actually are talking to each other on
- 8:47their way out in other words camaraderie
- 8:51simply by forcing the phone to be taken
- 8:52away it's a mechanism to get the
- 8:54behavior that we want David marque's
- 8:57work talks about this you don't trying
- 8:58to change people's thinking to get the
- 9:00behavior you change the behavior to
- 9:02change their thinking and so sometimes
- 9:04you have to force it there should never
- 9:05ever ever be a cell phone in a
- 9:07conference in a conference room I don't
- 9:09care if you're with each other or or
- 9:11with your parents whatever or you're
- 9:12meeting with your students theirs or
- 9:14yours there should never be a cell phone
- 9:16out in any kind of conference room ever
- 9:18because the quality of the meetings goes
- 9:19up and I promise you even though people
- 9:21will Grumble and even though they'll
- 9:22hate it and even the parents will say
- 9:24what about an emergency here's what you
- 9:26do in an emergency call this number it's
- 9:28the it's the
- 9:30School tell us little Jimmy something
- 9:33happened to his grandmother and we'll go
- 9:35get little Jimmy for you old school
- 9:38right like I got it there's an emergency
- 9:40that doesn't mean the kid has to have a
- 9:41phone on the whole time because the
- 9:43negative impact is not worth the not
- 9:44worth the benefit and at the end of the
- 9:46day how many kids have really been
- 9:47called out because of emergencies on
- 9:48their phones I mean you know in my world
- 9:51I would love to put chicken wire inside
- 9:53the sheetrock of all the schools so the
- 9:54phones just don't work and it'll be like
- 9:56ah AT&T you know
- 10:01anyway my point is is what'll start to
- 10:03happen is simply by removing the device
- 10:05including the cafeteria I'm not talking
- 10:07classroom I'm talking everywhere you'll
- 10:09start to see the kids talking and
- 10:11learning how to communicate and learning
- 10:13how to build social relationships
- 10:15learning how to talk to each other
- 10:16learning how to talk to their teachers
- 10:17learning how to talk to their parents
- 10:18they will acculturate and socialize
- 10:20their skills that they're lacking that
- 10:21are manifesting in things like
- 10:22depression suicide and school shootings
- 10:24later on in life that's those are the
- 10:26worst case scenarios the best case
- 10:27scenario is you just hate your life and
- 10:29live live your life just going through
- 10:31life thinking life sucks and not really
- 10:32loving your friends colleges now are
- 10:34dealing with unprecedented numbers of
- 10:36people dropping out or taking leaves of
- 10:38ab absences because of
- 10:41depression it all starts here you know
- 10:44if there's one school here that wants to
- 10:46experiment and literally ban phones in
- 10:50the entire building teachers included I
- 10:53think phones should be treated like
- 10:55smokers make as many texts as you want
- 10:57send as make as many personal calls as
- 10:58you want
- 11:00outside right at least smokers are
- 11:03social at least they go out with each
- 11:08other um and the reason I say this is
- 11:11not because of some high futin op I love
- 11:13technology I think there's nothing wrong
- 11:15with technology it's about the balance
- 11:17alcohol is great drinking too much
- 11:18alcohol is not good for you gambling is
- 11:20fun gambling too much is not good for
- 11:22you cell phones are wonderful out of
- 11:24balance they're absolutely addictive and
- 11:26destructive to the relationships of
- 11:27human beings and I bet one school could
- 11:29demonstrate not only grades will improve
- 11:31relationships will improve bullying will
- 11:33improve all of that go sort of is
- 11:34mitigated simply because the kids are
- 11:36learning to talk to each other so I
- 11:39wanted to bring it up because it's it's
- 11:41a very real problem with adults as well
- 11:43as as well as the teachers because
- 11:44remember leadership starts at the top
- 11:47which means if we we can't tell the kids
- 11:48not to use their phones if we use ours
- 11:51teachers can't use them either they can
- 11:53be a place to use them Teachers Lounge
- 11:55maybe you know after
- 11:58school but not in the
- 12:01classroom it matters I've been doing it
- 12:04myself I go out with my friends now and
- 12:06I go out for dinner and I hand my phone
- 12:07to my friend whoever I'm with I'll give
- 12:09them my phone I have no access to it now
- 12:13and I relax and I enjoy my dinner with
- 12:14my friend or I make everybody make turn
- 12:16their phone one to the left we all give
- 12:19our phones away that you know it's the
- 12:20funniest thing somebody goes to the
- 12:21bathroom what's the first thing we do we
- 12:22pull our phone out and you know God
- 12:24forbid we should like just enjoy the
- 12:26surroundings for four minutes
- 12:29you know or if somebody else brings
- 12:31their phone out we have to because we
- 12:33feel uncomfortable just sort of like
- 12:34standing there so we bring our phone out
- 12:36too it's what happens it's what happens
- 12:39it it has a ripple effect anyway I've
- 12:41I've beaten that horse a lot
- 12:45[Music]
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