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Set Up Claude Cowork better than 99% of people — Transcript

by Systems Made Better · 8,842 words · 1,293 segments · language en · Watch on YouTube

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  1. 0:00So, 2 months ago, I downloaded Claude
  2. 0:02Cowork to my Mac and stared a blank
  3. 0:05screen for about 10 minutes [music]
  4. 0:06before closing it. I had no idea what to
  5. 0:09do with it. Today, it reads my email,
  6. 0:12manages my calendar, writes in my voice,
  7. 0:14and connects to my Notion workspace
  8. 0:16[music] and second brain. It can create
  9. 0:19PowerPoint presentations, clean up my
  10. 0:21desktop, and code entire websites for
  11. 0:23me. And with the release of scheduled
  12. 0:25tasks in Cowork, it even works for me
  13. 0:29while I sleep. The difference? Seven
  14. 0:31steps. And I'm going to show you exactly
  15. 0:34what each one is. Trust me, by the end
  16. 0:36of this video, you'll be ahead of 99% of
  17. 0:39people using Claude and Cowork on their
  18. 0:42Mac. And it's only really a morning's
  19. 0:44work. No code, no tech background
  20. 0:47needed. If you can install an app and
  21. 0:49type a sentence, you can do this. Trust
  22. 0:51me, you have to try it. Even if you've
  23. 0:53never touched an AI tool, I don't know
  24. 0:55how to emphasize this enough. You will
  25. 0:57have a fully working assistant by lunch.
  26. 1:00And that safety question everyone has,
  27. 1:02well, should I really let AI touch my
  28. 1:04stuff? I'll answer that too, properly,
  29. 1:07so you can trust it. I can't believe I'm
  30. 1:10just telling everyone this for free.
  31. 1:11Once you've watched this video, if you'd
  32. 1:13like to have a fully ready-made version
  33. 1:16of a Cowork OS system that basically
  34. 1:19does all of this and more for you and
  35. 1:21onboards you, leading you through the
  36. 1:23process, I've been developing my Cowork
  37. 1:26OS templated system. It's going to build
  38. 1:29out the entire system for you with all
  39. 1:32the folders, [music]
  40. 1:33plugins, and skills. I've created an
  41. 1:36onboarding coach, a system review, and
  42. 1:38first week guide, and it literally
  43. 1:40onboards you to Claude Cowork at a level
  44. 1:42[music]
  45. 1:43that I'm going to teach you how to do
  46. 1:44here and more. And I've designed what
  47. 1:47I'm calling my flagship feature, a
  48. 1:49system review that will help you improve
  49. 1:52Claude Cowork automatically using the
  50. 1:56system. So, if you want to fast track to
  51. 1:58your best Claude co-work experience,
  52. 2:01make sure you go and download co-work
  53. 2:03OS. If you're watching this in the first
  54. 2:05couple of weeks of release, click that
  55. 2:06link below and you'll get early bird
  56. 2:08access to the templated system from me.
  57. 2:11And otherwise, well, you can probably
  58. 2:13just download it now if you turn up a
  59. 2:14bit later. Enjoy.
  60. 2:16>> [music]
  61. 2:17>> Step one, before you do anything else,
  62. 2:20you'll need to get co-work onto your
  63. 2:22Mac, or rather, the Claude desktop app.
  64. 2:24So, you're going to go to
  65. 2:25claude.com/download
  66. 2:29and then you're going to click whichever
  67. 2:30you're using. I'm a Mac user, so that's
  68. 2:32what I'm demoing. Download the Mac app,
  69. 2:34drag it onto applications, and open it.
  70. 2:36That's it. Simple as that. And you'll
  71. 2:39see something like this. You need to
  72. 2:41sign up to a Claude account. If you
  73. 2:43haven't, it's free, but I actually
  74. 2:45recommend picking the pro plan, which is
  75. 2:48£15 in the UK a month, and that's a
  76. 2:52fantastic option. I'm actually paying
  77. 2:54this max, and I have to say it's the
  78. 2:57best investment I've made this month. By
  79. 2:59far, it has 10x'd, or at least 5x'd, the
  80. 3:02work I've got done. So, it genuinely is
  81. 3:05a very, very good bet. And what you're
  82. 3:07going to end up with when you're loaded
  83. 3:09up and have your account is something
  84. 3:10looking a bit like this. You'll see
  85. 3:11there is the chat feature. Now, you're
  86. 3:13probably used to seeing this if you've
  87. 3:15used any LLM, and you'll have your
  88. 3:17projects if you already have a Claude
  89. 3:19account, which you can work with here.
  90. 3:20This is what I did years ago online, and
  91. 3:22all of my old systems are here. But,
  92. 3:24we're not going to worry about that.
  93. 3:26We're going to go into the co-work tab.
  94. 3:28And of course, you have a very pleasing,
  95. 3:30easy-to-use interface with Claude code
  96. 3:33if you want it. Now, for those of you
  97. 3:35that don't know, Claude co-work is
  98. 3:37designed for your work. It works on your
  99. 3:40computer in a folder, or in your
  100. 3:42folders, and it's actually a wrapper
  101. 3:44which is using the Claude code base
  102. 3:46model. Now, the first thing you should
  103. 3:48do once you get into here is set it up
  104. 3:50in a folder. So, we're going to select a
  105. 3:53folder to put it in. This is my current
  106. 3:55one. I've just got it in users and I've
  107. 3:57called it Claude Co-work. But, we're
  108. 3:59going to choose a different folder.
  109. 4:00We're going to go to documents and I'm
  110. 4:03going to create a new folder here and
  111. 4:04call it
  112. 4:07Claude Co-work demo cuz I'm going to
  113. 4:09show you how to set this up again. So,
  114. 4:10let's create that. There you go and open
  115. 4:12it. And I'm going to allow. Now, that
  116. 4:15means that Claude can only work in that
  117. 4:17folder. Now, you should think of this
  118. 4:19folder as your shared work space with
  119. 4:21Claude. Everything you want Claude to do
  120. 4:23in Co-work goes in here. Everything you
  121. 4:25don't stays outside. And that goes for
  122. 4:28what it can see as well. The next thing
  123. 4:30I think you should do is click here and
  124. 4:33select the model you want to work with.
  125. 4:35I recommend turning on extended
  126. 4:36thinking. Sonnet is good for most tasks.
  127. 4:39Opus is absolutely incredible and super
  128. 4:42powerful, but it will burn through more
  129. 4:44tokens. I'm on a max plan though and
  130. 4:46I've been absolutely rinsing it and it's
  131. 4:48absolutely fine. So, depending on what
  132. 4:50you choose to pay, it's worth playing
  133. 4:51with this cuz it is amazing at doing a
  134. 4:53lot of different tasks. But, yeah, this
  135. 4:55for faster quick answers. I recommend
  136. 4:57Sonnet to get started. Opus if you want
  137. 4:59to do more ambitious projects as it says
  138. 5:01here. We'll talk about the scheduled
  139. 5:03task later cuz you got to stick around
  140. 5:05for that cuz it's probably the best
  141. 5:06thing. But, there's a lot more we need
  142. 5:08to do before this truly becomes a
  143. 5:10personal assistant and it's very easy to
  144. 5:12do. Before we move to step two though,
  145. 5:14let's try a simple task to demo Claude
  146. 5:17Co-work in action. And what I'm going to
  147. 5:19do is I'm actually going to break my
  148. 5:21rule immediately. I'm going to go to
  149. 5:24desktop and I'm going to allow that.
  150. 5:26Okay. Hey, Claude, I'd like you to go
  151. 5:28ahead and clean up my desktop or
  152. 5:30downloads files. Organize them into
  153. 5:33folders by category and rename anything
  154. 5:35that might need a better description. If
  155. 5:37it looks like I've already named it the
  156. 5:39file, leave it named as it is. And there
  157. 5:41you go. And actually, I'm just going to
  158. 5:43say desktop.
  159. 5:45Make sure you don't touch or do anything
  160. 5:47to the Claude co-work demo folder. Now,
  161. 5:50I could set this going
  162. 5:53and it's going to ask, are you
  163. 5:55absolutely sure you want to do that? I'm
  164. 5:57going to say allow. Actually, before you
  165. 5:59do anything, don't mess with anything
  166. 6:01that's already within a folder, only
  167. 6:03files that are on the desktop.
  168. 6:06I'm just going to clean that up, so it
  169. 6:08definitely doesn't mess with things. So,
  170. 6:10as you can see, you can also add a
  171. 6:12little extra comment in the queue and
  172. 6:14when it's ready to read it, it will also
  173. 6:15make sure it checks that. So, it should
  174. 6:17leave everything that's in folders as
  175. 6:19they are and then just clean up these
  176. 6:21files for me. Got it. Only loose files
  177. 6:24leaving existing folders
  178. 6:26there.
  179. 6:27And here we go. Here's what it sees,
  180. 6:30screenshots, screen recordings, FigJam
  181. 6:32PDF exports, documents. I'll also clean
  182. 6:36up these items. Now, as Claude works,
  183. 6:39you'll see you have this progress view
  184. 6:40on the right-hand side and you can see
  185. 6:43the tasks it set itself. So, it's really
  186. 6:45amazing. This is Opus giving itself a
  187. 6:48set of tasks and working through it. A
  188. 6:50really nice thing to do when you're
  189. 6:51using it is just open this up and see
  190. 6:53what it's doing. You'll see it's going
  191. 6:55through its list, following certain bits
  192. 6:57of information, and that can be a really
  193. 6:59nice way to work out how it's working.
  194. 7:02You'll also see instructions that it's
  195. 7:04read. It's got a Claude MD instruction
  196. 7:06file that's on the desktop with nothing
  197. 7:09in it and we'll get round to that in a
  198. 7:11moment and then context. This will show
  199. 7:13you any tools it's referenced which
  200. 7:14we'll get on to in a little bit. Now, if
  201. 7:16you're unsure about something like this,
  202. 7:18are you sure you want it to delete
  203. 7:19something? Well, first of all, great,
  204. 7:21it's checking, but you can also go,
  205. 7:24"What files are you asking to delete,
  206. 7:26please?"
  207. 7:29And I can just reply to it like that.
  208. 7:31And there you go. It's really simple.
  209. 7:33You don't have to agree to anything you
  210. 7:34don't want and immediately everything
  211. 7:36cleaned up, labeled, and renamed as
  212. 7:39needed. So, these reference PDFs have
  213. 7:42been adapted and dropped in. Fantastic.
  214. 7:45The other thing I truly recommend using
  215. 7:47something like this is get yourself a
  216. 7:49voice transcription or dictation or
  217. 7:52interface. I use WhisperFlow. I've
  218. 7:54linked it below and you'll see why cuz
  219. 7:56it just saves so much [music] time. So,
  220. 7:57there you go. That is what Claude can
  221. 7:59do. It can interact with your computer.
  222. 8:01But right now, CoWork doesn't know
  223. 8:03anything about you or how you work. It's
  224. 8:06just a blank slate. Step [music] two is
  225. 8:09where the real setup starts.
  226. 8:12Step two is [music] write some global
  227. 8:14instructions. This is the single most
  228. 8:16important thing you'll do in the whole
  229. 8:18setup and it's really easy to miss.
  230. 8:21CoWork has a settings area down here. If
  231. 8:23you click on your name and go to
  232. 8:25settings, you'll see a a bunch of
  233. 8:28settings and you can look through these
  234. 8:29and we'll get into these in a moment.
  235. 8:31But this is where you can write global
  236. 8:32instructions. So, if you did it here,
  237. 8:34this would be instructions for
  238. 8:35everything you do across chat, CoWork,
  239. 8:38and code and you can absolutely do that,
  240. 8:41but I recommend potentially having one
  241. 8:43set of instructions for CoWork. So, you
  242. 8:45click on the CoWork tab, go to global
  243. 8:47instructions, and we're going to click
  244. 8:48edit, and we can create instructions in
  245. 8:51here. Now, these are rules that it reads
  246. 8:54at the start of every conversation.
  247. 8:57Think of it like handling a new
  248. 8:58assistant a manual on their first day.
  249. 9:01And this is simply called a Claude.md
  250. 9:04file. Essentially, a markdown file, a
  251. 9:06simple text file that can be at a system
  252. 9:09level and you can then add it to any
  253. 9:11folder to give that folder its own
  254. 9:14specific instructions as well. So, you
  255. 9:16can either write your own or you could
  256. 9:17get Claude to help you. So,
  257. 9:20let's do this.
  258. 9:22Hi Claude, I'd like to create some
  259. 9:23global system instructions for you that
  260. 9:26you read every time you work with me, no
  261. 9:29matter what folder within this main
  262. 9:30folder you are working within. Could you
  263. 9:32suggest what a solid system instruction
  264. 9:35would be?
  265. 9:36Now, here's what I would want to put
  266. 9:39into it. I'd like to include in this a
  267. 9:41couple of suggestions, who I am, like my
  268. 9:44job, that I'm a non-tech user, and so
  269. 9:47I'd like you to always talk to me in
  270. 9:49non-technical language and explain
  271. 9:51things as you go, so I never get
  272. 9:52overwhelmed by technical information.
  273. 9:54I'm a content creator and theater
  274. 9:56director.
  275. 9:58Speak to me in plain English, never
  276. 10:00jargon. Be direct, don't over-explain.
  277. 10:03If you can just do the thing, do it. So,
  278. 10:05share with it also what you need help
  279. 10:06with. I work with email, Notion, Google
  280. 10:09Drive, and content creation. My
  281. 10:11preference is a British spelling, warm
  282. 10:13but direct tone, challenge me if there's
  283. 10:15a better way. Let's add some safety
  284. 10:17rules, never delete, send, or publish
  285. 10:19anything without first checking with me.
  286. 10:21And any other recommendations you had
  287. 10:22for a really solid system instructions.
  288. 10:25I would also add that I want you to be
  289. 10:27honest with me. If you think there is a
  290. 10:29better way of doing things or that I'm
  291. 10:31risking overcomplicating or going too
  292. 10:33far down rabbit hole, you should flag
  293. 10:35it. So, you can just talk to it like
  294. 10:37this. I'm going to click let's go, let's
  295. 10:39see what it does.
  296. 10:41So, it's looking at this workspace and
  297. 10:43found an empty directory. So, we're
  298. 10:45going to create a file called claw.md
  299. 10:48and it lives at the root of your
  300. 10:49workspace and picks up automatically
  301. 10:51every session. Great. So, it's
  302. 10:53explaining everything to me because I've
  303. 10:54said I want that. That's what you need
  304. 10:56to do. Make sure you tell it that.
  305. 10:58Done. Here's Here it is.
  306. 11:01Don't build a spaceship when a bicycle
  307. 11:02will do. Great. Clear recommendations
  308. 11:05for overlong prompt options, scope drift
  309. 11:08check, no overwriting. Sounds good. Let
  310. 11:10me view the file and then you can take a
  311. 11:13look at it here, which is great. So, now
  312. 11:16if we go to the folder,
  313. 11:19we can see the Claude file and there it
  314. 11:22is. Fantastic. Now, one thing I
  315. 11:24recommend is this. Is it worth me
  316. 11:27dropping this into the co-work global
  317. 11:29instructions window in settings for
  318. 11:32co-work, so it's pervasive across all
  319. 11:34folders.
  320. 11:38And here you'll see, yes, absolutely.
  321. 11:40Should we delete the old version if
  322. 11:42you're always going to read the one in
  323. 11:43the global instructions?
  324. 11:46So, you can have a little back and forth
  325. 11:48of it. Great. So, what we're going to do
  326. 11:50is we're going to view the file, select
  327. 11:52everything in it by clicking copy, go to
  328. 11:55our instructions,
  329. 11:57co-work, edit,
  330. 12:01paste it in,
  331. 12:02and save it. So, that means Claude
  332. 12:04always follow those instructions. And of
  333. 12:06course, remember that you can add
  334. 12:08secondary Claude.md files in any folder.
  335. 12:11Or you could set an instruction to say,
  336. 12:13when I say downloads, clean up my
  337. 12:14downloads like this. Simple as that. So,
  338. 12:17now Claude co-work knows your rules, but
  339. 12:19it doesn't know you yet. So, my step
  340. 12:21three is to fix that, where co-work
  341. 12:23becomes a much more effective assistant
  342. 12:25with personal context, a memory, and a
  343. 12:28better writing style. These ones are
  344. 12:31where you suddenly become more advanced
  345. 12:33than most users.
  346. 12:35So, step three is to create an about me
  347. 12:38folder. Take a little look at my current
  348. 12:40co-work setup. You'll see I have this
  349. 12:43folder here, which if we click into it,
  350. 12:45we have a couple of other items in here.
  351. 12:46Now, we're not going to get into
  352. 12:48absolutely all of this, cuz some of
  353. 12:50these are like for another video. And
  354. 12:52this folder is going to be where you
  355. 12:54teach co-work who you are and how you
  356. 12:56want it to act. I have three files in
  357. 12:58mine. I have about me, which shares who
  358. 13:01I am and what I do. I have a memory
  359. 13:04file, which is where Claude will log
  360. 13:07memory of its conversations. And I have
  361. 13:10a writing rules file, which is going to
  362. 13:12inform how it speaks and to avoid that
  363. 13:16AI writing style. So, to show you how
  364. 13:18simple this is, let's ask Claude to make
  365. 13:21them for us while I explain to you and
  366. 13:24Claude what they should be. It really is
  367. 13:26that simple. So, we're going to jump
  368. 13:28back to Claude and say the following.
  369. 13:31Hey Claude, I'd like you to create an
  370. 13:33about me folder within your co-work
  371. 13:36folder, which is going to be the place
  372. 13:38that holds three key pages that will
  373. 13:40inform how you act every time we
  374. 13:43communicate. Once you've created them, I
  375. 13:44also want you to give me an update to
  376. 13:47your global instructions to ensure that
  377. 13:50you always read these three pages every
  378. 13:53time we start a session.
  379. 13:55I'm going to keep speaking to it.
  380. 13:58File one is going to be an about-me.md.
  381. 14:02That's going to include my name, what I
  382. 14:05do, what my business is, my tools, that
  383. 14:08kind of stuff. Let's make a naming
  384. 14:10convention for all MD files in the
  385. 14:14similar style to what I've written here.
  386. 14:16I think the about-me.md could also cover
  387. 14:19my audience or customers, my current
  388. 14:22projects, everything a smart new team
  389. 14:25member would need to know about me on
  390. 14:28day one. Let's make this and then we'll
  391. 14:30also make file two, which is going to be
  392. 14:33writing-rules.md.
  393. 14:34This is how I like things to be written.
  394. 14:37And to do this, I'd like you to go and
  395. 14:39research anti-AI writing style in
  396. 14:42Wikipedia, find the page on that on
  397. 14:44Wikipedia, and then use it to create a
  398. 14:47broken-down description of everything
  399. 14:50you should avoid when you write to not
  400. 14:52sound like an AI. Finally, I'd like you
  401. 14:55to create me a memory. md, which I want
  402. 14:59you to update to be a system that you
  403. 15:01write memories to, you append to the
  404. 15:04bottom of it or update existing entries
  405. 15:06if it relates to them and is necessary.
  406. 15:09And this file should be the thing that
  407. 15:12prevents you from forgetting where we
  408. 15:14are with projects and what we're doing.
  409. 15:16You then need to reference all three of
  410. 15:18these pages for the global instructions
  411. 15:20to make sure that you know how to use
  412. 15:23them.
  413. 15:24Ask me any questions needed, but
  414. 15:26otherwise go ahead and build those for
  415. 15:28me.
  416. 15:29Okay, let's see what Claude does. Now,
  417. 15:32this memory.md, this one's clever. It's
  418. 15:35a log where you will record global
  419. 15:38preferences, decisions, context after
  420. 15:40each session, so you make sure that your
  421. 15:42global instructions will remind you to
  422. 15:45always fill that out. That's going to be
  423. 15:46really essential for Claude, because it
  424. 15:49means that it's going to be always
  425. 15:51updated and clear on where it's at. So,
  426. 15:54here we go. It's asking me some
  427. 15:55qualifying questions. Who will your main
  428. 15:58audience be? I'm going to say it's going
  429. 15:59to be all of these. Great. And then you
  430. 16:03can write something else in here.
  431. 16:06Why don't we do that?
  432. 16:09So, now it's worth saying that Claude
  433. 16:11has a little bit of context about me
  434. 16:13already, right? Because it's already
  435. 16:14connected into my workspace with
  436. 16:17connectors, but we'll talk about that a
  437. 16:19bit later. So, what are your current
  438. 16:21active projects? I would say all of
  439. 16:23those.
  440. 16:27What's your core mission?
  441. 16:30And let's say that.
  442. 16:31Oh, actually, it's also to help business
  443. 16:33owners work with AI and to share
  444. 16:36intentional tech on the Better Creating
  445. 16:38channel. I have two channels, Systems
  446. 16:40Made Better and Better Creating. Better
  447. 16:43Creating is the tech channel for
  448. 16:45intentional tech, Apple products, desk
  449. 16:47setups. Systems Made Better is to help
  450. 16:49freelancers, solopreneurs, workers,
  451. 16:52founders, business owners leverage AI
  452. 16:55and Notion and other systems without
  453. 16:58being tech experts.
  454. 17:01I'm just going to add that in. So, you
  455. 17:03can see it's been working in a few
  456. 17:05different ways. And something that this
  457. 17:06system does is it can work with multiple
  458. 17:10agents at once, which is pretty crazy.
  459. 17:13So, this is now working through the
  460. 17:15signs of AI writing. It's dragging out
  461. 17:17key bits of information. It's building
  462. 17:20it all out. It's totally mad. Let's go
  463. 17:21and take a little look and see if
  464. 17:23anything's turning up. Well, we've got
  465. 17:24our about me folder
  466. 17:26and our about me file. We can take a
  467. 17:28little look at that. And here it is.
  468. 17:30It's given quite a lot of information.
  469. 17:33Systems may better better creating core
  470. 17:35tools, how I think. This is pretty cool,
  471. 17:38right? It's giving a load of different
  472. 17:40information and it's also obviously got
  473. 17:42a bunch of other bits of information
  474. 17:43I've already given it because I'm I'm
  475. 17:45trying to demo this, but you might have
  476. 17:46to tell it a few more things.
  477. 17:49Now we've got our memory MD and there is
  478. 17:52session log, the active projects, and
  479. 17:54key decisions, preferences, append new
  480. 17:57entries below this. You can see that's
  481. 17:58all working really beautifully. And
  482. 18:00we've got our writing rules and it's
  483. 18:01created
  484. 18:03a detailed writing rules, band phrases,
  485. 18:06no superficial in commentary. It's
  486. 18:09really cool. You can kind of dive into
  487. 18:10it, but yeah, simple as that. I love
  488. 18:12that little bit of advice. Very
  489. 18:14powerful. So, let's go and see what it
  490. 18:15said. Great. It's done it. 14 rules,
  491. 18:18system memory, and then we can go check
  492. 18:20them out. Excellent. Please tell me what
  493. 18:22I need to adjust in my global
  494. 18:25instructions and I will paste them in.
  495. 18:29So, don't forget, if you've put them
  496. 18:30into that setup, if you don't want to
  497. 18:32just leave them as you've got it in the
  498. 18:34folder, you need to go and do this. And
  499. 18:36look, it's really simple. It just writes
  500. 18:37the whole thing out. Non-negotiables.
  501. 18:40Another example of how to keep things
  502. 18:42solid and safe. And these are at start
  503. 18:45of every session read these. Should we
  504. 18:47move the required reading for every
  505. 18:49session to the top of the entry?
  506. 18:53Great. Yes, go ahead.
  507. 18:58It's updating the global instructions.
  508. 19:00I can now just click in here, copy
  509. 19:02everything, and then we can just jump
  510. 19:04back into our settings.
  511. 19:07There we go. Save. Now, once you've got
  512. 19:09these set, you don't really need to
  513. 19:11change them. So, the way to think about
  514. 19:13it is once those global instructions are
  515. 19:15solid and directing to these other
  516. 19:17documents, you won't have to touch them
  517. 19:18for a long time. There you go. Next time
  518. 19:20you start a conversation, it reads this
  519. 19:22file and remembers what happens before.
  520. 19:25It's like giving Claude Work a notebook
  521. 19:27it checks every morning. The more
  522. 19:29specific you are with these files, the
  523. 19:30better the results. Vague instructions
  524. 19:33get vague outputs. So, let's start a new
  525. 19:35task and let's say, "Tell me about how
  526. 19:38you
  527. 19:40are meant to work with me."
  528. 19:42Now, what I should see it do is now read
  529. 19:45those instructions. Let's watch.
  530. 19:48Boom.
  531. 19:50You can tell it's worked because it's
  532. 19:51dropped in that it's read all of that
  533. 19:53context. Wow. So, in just a few minutes,
  534. 19:56you now have a version of Claude Work
  535. 19:59that knows your rules, knows who you
  536. 20:01are, and remembers what we've done
  537. 20:02together. You are now further ahead.
  538. 20:05But, it gets even better. It's time to
  539. 20:07talk about [music] customization,
  540. 20:10skills, and connectors. And let's start
  541. 20:13with connectors because connecting tools
  542. 20:15you already use transforms Claude into a
  543. 20:19whole new level [music] of power. And
  544. 20:21the first connection is going to
  545. 20:22surprise you with how much it can do.
  546. 20:24After that, I'll show you how we can
  547. 20:26download or create skills [music] and
  548. 20:29plugins to supercharge Claude Work
  549. 20:32systems with specialist skills.
  550. 20:36So, step four, [music] you can access
  551. 20:37this either through settings or just
  552. 20:38click customize and click connectors.
  553. 20:42You'll see here I've already got a bunch
  554. 20:43of things connected. Notion, Slack,
  555. 20:45Superbase, and Versel they're connected
  556. 20:47to create websites. I've got make.com
  557. 20:50automations I can call upon. I'm using
  558. 20:53Google Calendar, Google Drive. It's
  559. 20:55amazing. Tools like Gmail, which we'll
  560. 20:57set up in a moment, which means that
  561. 20:59Claude can genuinely manage your emails.
  562. 21:01It's amazing. But, first, I just want to
  563. 21:03talk about Claude in Chrome because
  564. 21:05Claude can browse the web for you. This
  565. 21:08is one thing that's worth installing
  566. 21:09straight away if you're comfortable.
  567. 21:11It's a browser extension that lets
  568. 21:13Claude work actually browse websites,
  569. 21:15read pages, pull information, fill in
  570. 21:17forms, even click through multiple step
  571. 21:19workflows. Instead of copying and
  572. 21:21pasting URLs into the chat, you just
  573. 21:23say, "Go read this page." and it does
  574. 21:25it. It's amazing. So, in here, click on
  575. 21:28Claude Chrome and you just enable it.
  576. 21:30Now, you need to install the Claude in
  577. 21:33Chrome extension for the Chrome app.
  578. 21:35But, if you just ask Claude to do that,
  579. 21:37it will do it. So, actually, why don't
  580. 21:39we just say, "I'm demoing how to set up
  581. 21:42Claude in Chrome. Could you model what
  582. 21:44you would do to help me install it?"
  583. 21:48Or even just direct me to the link for
  584. 21:50it in Chrome.
  585. 21:53So, here you go. This is the kind of
  586. 21:54thing you could do. Just ask it. We can
  587. 21:56then click open the link and there you
  588. 21:58go. You'll get to a page a bit like this
  589. 22:00and you can just click install. So, it
  590. 22:03is now up here. I have it and it has a
  591. 22:06couple of things you need to be aware
  592. 22:07of. It's a beta feature. It has risks
  593. 22:09included. So, this is up to you whether
  594. 22:11you want to try it, but I am finding
  595. 22:13it's absolutely brilliant and it will
  596. 22:15search the web for you. So, why don't we
  597. 22:17do a little demo of this? Could you pull
  598. 22:19me up a popular Reddit thread on using
  599. 22:23Claude Chrome, please, in the Claude
  600. 22:25browser?
  601. 22:28So, if we now go to Chrome,
  602. 22:31there you go. Here comes the tab.
  603. 22:36And for those of you that are worried
  604. 22:37about permissions, this is really useful
  605. 22:39to see. You can allow things that's do
  606. 22:41this time only. And there you go. It
  607. 22:42navigated for us. This isn't the perfect
  608. 22:45example, but you can often, when you're
  609. 22:47building things out, see it do
  610. 22:49unbelievable things. This is a bunch of
  611. 22:51views that it's been working in in the
  612. 22:53past. Do you want to you can just delete
  613. 22:55a group and it will just shut those down
  614. 22:56in case you don't need to see them.
  615. 22:58Yeah, so that's great. So, you'll see
  616. 23:00that it was it was researching for me uh
  617. 23:02websites that I I quite like the design
  618. 23:05of to inspire a website plan. Amazing.
  619. 23:08So, back in Connectors, we've got that
  620. 23:09set up. So, if you're comfortable giving
  621. 23:11it browser access, install it now. 30
  622. 23:13seconds and you're done. If not, no
  623. 23:15worries. Everything else works without
  624. 23:16it. It's a bonus, not a requirement.
  625. 23:19But, I have to say it's been very
  626. 23:20helpful. Right. Now, let's connect your
  627. 23:22actual apps. I've got all of these
  628. 23:24already connected. Let's do Gmail. There
  629. 23:26it is. It's as simple as this. Find the
  630. 23:28connector. You can search for connectors
  631. 23:31here. You can click add and browse
  632. 23:33connectors and there's a bunch of them
  633. 23:35here. I mean, look at this. Essentially,
  634. 23:37what I recommend doing is getting on
  635. 23:38here and anything that you use, click
  636. 23:41the plus button and add it. It will
  637. 23:43always ask permission to use it. It is
  638. 23:44fantastic. It basically is just going to
  639. 23:46be like what you need. I'm using a huge
  640. 23:49amount of things in here. I might even
  641. 23:51connect my PayPal at some point and see
  642. 23:52what that does. But, that gets a bit
  643. 23:54scarier, doesn't it? But, yeah, look.
  644. 23:55Wix are in there. Marketplace
  645. 23:58There's more here since last time I
  646. 23:59looked as well. So, the list is growing
  647. 24:02exponentially. So, let's do the obvious
  648. 24:04one, Gmail. I'm going to click connect.
  649. 24:07It says, "Do you want to connect Claude
  650. 24:09to Gmail?" Continue. I'm going to select
  651. 24:12my email address.
  652. 24:14Continue.
  653. 24:15Now, you can only connect one account
  654. 24:17these days. Hopefully, multiple accounts
  655. 24:20will come soon. But,
  656. 24:22there you go. It is kind of done. And
  657. 24:24you can just decide within Gmail what
  658. 24:28permissions you want to give. Now, for
  659. 24:30other systems such as Notion, there's
  660. 24:32lots and lots of permissions, right?
  661. 24:33That you could adjust depending on what
  662. 24:35you're comfortable with allowing it to
  663. 24:37do or if you want it to need approval or
  664. 24:40just it's blocked from doing. It's
  665. 24:41pretty simple to do. Connect that. I
  666. 24:43really recommend connecting calendar.
  667. 24:45That will allow it to search your
  668. 24:47calendar as well and check what's going
  669. 24:49on for you in the week and so on and so
  670. 24:51forth. Create calendar events, all the
  671. 24:53rest of it. So, why don't we test
  672. 24:54calendar and Gmail?
  673. 24:56I'm just testing your connectors.
  674. 24:58Please, could you check my inbox and my
  675. 25:01calendar and let me know anything that's
  676. 25:03important for tomorrow.
  677. 25:07So, it's now loading tools. You can see
  678. 25:10them here. You can open them up and see
  679. 25:12what it's doing if you really want to
  680. 25:13understand it. You'll see that it has
  681. 25:15loaded Google Calendar and Gmail. It's
  682. 25:17listing events and here's the rundown.
  683. 25:20So, let's just shut this up. Your
  684. 25:22morning kicks off with a weekly meeting
  685. 25:24with Lisa. Great. I've got a partnership
  686. 25:26and then I'm going to the Adobe Create
  687. 25:28Alive event 1 to 7:30. I've also got to
  688. 25:31go to Selfridges and return a top. There
  689. 25:33you go. And then a bunch of emails worth
  690. 25:35noting from different people speaking at
  691. 25:37a Notion AI Labs for startups. We've got
  692. 25:40a check-in with my strategist. Couple of
  693. 25:42people I'm working with. Look at that.
  694. 25:44And some brand collabs.
  695. 25:47>> [laughter]
  696. 25:47>> I got I made $583
  697. 25:50on a paper-like commission. Love it. So,
  698. 25:53why don't we just say, "Could you draft
  699. 25:55me a reply to Ben Far based on the
  700. 25:57conversation? I will likely want to book
  701. 26:00a meeting with him." So, let's ask him
  702. 26:02for availability.
  703. 26:05And because I've said book a meeting, my
  704. 26:08WhisperFlow has inserted my Calendly
  705. 26:10link. Really cool. So, let's just see if
  706. 26:12that works.
  707. 26:14Now, let's imagine that I was happy with
  708. 26:16that. You could just send it. But, I'm
  709. 26:18actually going to say this, "This is
  710. 26:20great. Please, put it in a draft in the
  711. 26:22thread ready for me to send. In future,
  712. 26:24just create the drafts in my email for
  713. 26:27anything I ask you to do and I'll be
  714. 26:30able to check them there. You can just
  715. 26:31share me a list of what it is. Please
  716. 26:33update your memory or instructions as
  717. 26:36needed to make sure you do this." And in
  718. 26:38that way, we can give it feedback to
  719. 26:40update notes so that it always does
  720. 26:42these things. So, the safety question
  721. 26:44everyone asks, should I let AI read my
  722. 26:47emails? Well, there you go. Two things.
  723. 26:49First, Cospace creates drafts only. It
  724. 26:51doesn't send unless you tell it to.
  725. 26:53Second, your global instructions, if
  726. 26:55you've created them like I have, already
  727. 26:57say never send without me checking them.
  728. 26:59But on that note, if you're feeling a
  729. 27:01bit more risk-averse while it updates
  730. 27:03our memory and it's dropped the Gmail
  731. 27:05draft in, I recommend going into
  732. 27:06settings, going into privacy, and within
  733. 27:10this view, making sure that help improve
  734. 27:12Claude sending sessions to Anthropic AI
  735. 27:16models, I would turn that off. If you
  736. 27:18want to be helpful, great, but this is a
  737. 27:19way to ensure that not many in bits of
  738. 27:22information are dropped in. And for
  739. 27:24proof,
  740. 27:25here we can see Ben's email to me and
  741. 27:28the draft is ready to go. Now, on
  742. 27:30connectors, I do want to talk about
  743. 27:32Notion cuz this is where connectors for
  744. 27:34me gets super serious. This one is
  745. 27:37personal because Notion is where I run
  746. 27:39my entire business. If I jump over to
  747. 27:41Notion and we take a little look in it,
  748. 27:43this is where I keep projects,
  749. 27:45knowledge, meeting notes. I even have
  750. 27:48down here an agent brain section with
  751. 27:51specialist knowledge on things like
  752. 27:54YouTube strategy with a vector database
  753. 27:57of information on how to do better
  754. 27:59creation or, for example, an online
  755. 28:02business knowledge base that helps me
  756. 28:04with strategy around product marketing
  757. 28:06and brand development. If you connect it
  758. 28:09in the same way through the connectors,
  759. 28:10what happens next is different from
  760. 28:12email and calendar because Notion holds
  761. 28:15context, not just messages and meetings.
  762. 28:18So, in this system, I have everything
  763. 28:20about my business. So, get that set up
  764. 28:23and then we're in a very different
  765. 28:25situation. If I'm going to go back to my
  766. 28:26chat about the global instructions, can
  767. 28:29you search my Notion workspace for my
  768. 28:31agentic business method big knowledge
  769. 28:33project? It'll be in the projects
  770. 28:35database.
  771. 28:37So, Notion uses something called an MCP
  772. 28:40server. This allows it to query, write,
  773. 28:43read, do loads of different things. I
  774. 28:45cannot tell you how powerful having this
  775. 28:47local connection to it is. Well, it's
  776. 28:50found it.
  777. 28:51Okay, so this is cool, right? But it
  778. 28:53took quite a few attempts to find it. It
  779. 28:56has now found it and it's going to find
  780. 28:58information about it. But it's big, it's
  781. 29:01a detail project page. This is your flag
  782. 29:03pit product ecosystem in progress. We're
  783. 29:06going to be building all these things
  784. 29:07out. Great, these are all my current
  785. 29:09plans. Very exciting, very exciting. But
  786. 29:12I would like to now be able to better
  787. 29:15understand the system. I'd like it to be
  788. 29:17able to read it more effectively. So if
  789. 29:20you're a Notion user, I recommend doing
  790. 29:21something like this. In my about me
  791. 29:23page, I'm adding a my context map. So
  792. 29:26what I could do is ask it to search this
  793. 29:28page by just clicking the copy the link
  794. 29:30to page, which has all of my databases
  795. 29:33within it. And then get it to create a
  796. 29:35context map of my Notion system. Look at
  797. 29:38that. So I've built that in. So I'm just
  798. 29:40going to copy the one I've made about me
  799. 29:43and drop it in. I've just dropped a my
  800. 29:46context map MD file in your about me
  801. 29:49folder, which gives a clear breakdown of
  802. 29:52my Notion workspace for you to more
  803. 29:54easily find things in the future. Please
  804. 29:56can you share with me an updated
  805. 29:58Claude.md file so I can paste it into
  806. 30:00your global instructions referencing
  807. 30:02this so it can be updated and always
  808. 30:05looked at.
  809. 30:07So there you go, it's found that. It's a
  810. 30:09sat nav for your entire workspace.
  811. 30:11Fantastic. It loves it.
  812. 30:14It's loving its own workspace. I made it
  813. 30:16with it when it was a previous version.
  814. 30:18And then of course you would just take
  815. 30:19that, paste it into your global
  816. 30:20instructions and you're good to go if
  817. 30:22you're using that method. Okay,
  818. 30:23following this, please could you check
  819. 30:26what tasks I have due this week in my
  820. 30:28tasks database?
  821. 30:30Let's now see if it does a bit of a
  822. 30:31better job. Now you can see the
  823. 30:33difference now. It immediately found the
  824. 30:35exact database. Got a load of data back
  825. 30:38and it's now running commands to give us
  826. 30:41the results. Now with a context map like
  827. 30:44this, even if you don't use Notion, make
  828. 30:46one for whatever files or systems you
  829. 30:49use and add it to your about me and you
  830. 30:51will have CoWork connected to wherever
  831. 30:53you keep your plans, [music] projects,
  832. 30:55notes, knowledge base. Combined with
  833. 30:57this about me folder, it understands who
  834. 31:00you are, how you work, and what you're
  835. 31:02working on. The other advantage of
  836. 31:03creating context maps for your connected
  837. 31:06tools is that it stops Claude burning
  838. 31:08through so many credits tokens trying to
  839. 31:11find things.
  840. 31:13Awesome. So, look at that. It's found my
  841. 31:15tasks. I've got 41 overdue tasks. I have
  842. 31:19not cleaned these up, but it might help
  843. 31:21me triage them. So, uh this is a really
  844. 31:24brilliant way to clean them up. Would
  845. 31:25you mind triaging the overdue tasks or
  846. 31:28updating due dates for the next week or
  847. 31:31so based on priorities.
  848. 31:34And you know, if you're using something
  849. 31:35like Google Docs, Obsidian, the
  850. 31:37principle works the same. Give CoWork
  851. 31:39access to where your information lives.
  852. 31:42So, here is the view. It's cleaning this
  853. 31:44up at the moment. Getting smaller.
  854. 31:47Smaller again. I mean, look at this.
  855. 31:49It's clearing everything up. It's now
  856. 31:51actually updating its memory because it
  857. 31:53learned about my project and product
  858. 31:55information. Very helpful. So, that's
  859. 31:58connectors. You've now got a configured
  860. 32:00AI assistant that knows you, connects
  861. 32:02your tools, and remembers your history.
  862. 32:04That's the setup most people never get
  863. 32:06to. But now, what CoWork can actually
  864. 32:09create?
  865. 32:11So, step five is to use built-in skills,
  866. 32:14specialized abilities that allow it to
  867. 32:18create specific file types. It can
  868. 32:20specialize in documents, spreadsheets,
  869. 32:23presentations, PDFs. It makes all
  870. 32:25[music] of them. Don't think of AI as
  871. 32:26the tool. Think of it as the colleague
  872. 32:28using the tools themselves. Then, your
  873. 32:32entire experience of AI and agentic work
  874. 32:34will transform. Now, there's loads of
  875. 32:36ways to create skills. If you go to
  876. 32:38customize skills and then plus sign,
  877. 32:41you'll see you can create with Claude,
  878. 32:42write skill instructions, and upload
  879. 32:44skills. And there's examples which you
  880. 32:46can turn on here and then customize to
  881. 32:48your own needs. For example, canvas
  882. 32:51design. For example, visual arts, PNG
  883. 32:53and PDF documents. Quite nice. We can
  884. 32:55just turn it on and you've got it
  885. 32:57basically. It'll do it when you ask it
  886. 32:59to do it. This is worth turning on, the
  887. 33:00skill creator, cuz it will help you
  888. 33:02create them. So, for example, why don't
  889. 33:05we do this? Write me a one-page project
  890. 33:08brief for the Agentic Business
  891. 33:11Accelerator I'm planning as a Word
  892. 33:13document.
  893. 33:14I'm going to do this in Sonnet to save
  894. 33:16some credits.
  895. 33:18You can see it's reading the docx
  896. 33:20reference file there. It's loading its
  897. 33:22tools. It needs a bit more information.
  898. 33:24And what's great is it wants to be
  899. 33:26precise and clean. And it's using
  900. 33:28something called ask user question.
  901. 33:30Little tip, if you build your own
  902. 33:31skills, which you can just ask it to do
  903. 33:33using the skill creator skill, you can
  904. 33:35ask it to add in the ask user question.
  905. 33:38So, let's call it a course program and a
  906. 33:41community Oh, it's a live cohort as
  907. 33:43well. It's those two.
  908. 33:45Great. Internal, just me. There you go.
  909. 33:47Clarity and roadmap. So, it's just gone
  910. 33:49for a couple of questions. Let's see if
  911. 33:50it builds it. So, here you go. It's
  912. 33:53writing it, generating a Word document,
  913. 33:55and then it'll validate and save to the
  914. 33:57workspace folder. And we should see that
  915. 33:59turn up shortly. Now, obviously, you
  916. 34:01don't want to sit here while it does
  917. 34:02things. Ultimately, once you give it
  918. 34:04skills which break down steps to larger
  919. 34:07tasks, you can set it going, leave,
  920. 34:11and let it do the work. It's absolutely
  921. 34:12amazing. And there it is. It just turned
  922. 34:15up. It'll say you can view it.
  923. 34:17But why don't we just skip to the
  924. 34:19view.
  925. 34:20Open this up. And if you like things to
  926. 34:23look nice, you can always say make it
  927. 34:25look pretty. But just at that, it has
  928. 34:27done a very good job of creating me a
  929. 34:29quick one-page document. Just these
  930. 34:33ideas of using these tools means that
  931. 34:35you can go really far, really quick. But
  932. 34:37it gets a lot better than that. So,
  933. 34:39let's close that up. Since we have
  934. 34:41limited it to the Claude co-work demo
  935. 34:44area, we might want to now create a bit
  936. 34:47more of a folder system in our co-work
  937. 34:49system for documents that it creates
  938. 34:50using those built-in skills. And then
  939. 34:52I'll show you how to make your own
  940. 34:54skills. This was great. I noticed that
  941. 34:55you're just having to drop new items
  942. 34:57into the workspace folder that you're
  943. 34:59working in. Let's create a outputs
  944. 35:02folder, which is where you should put
  945. 35:04any outputs. And if it's for a new
  946. 35:06project, create a new project folder
  947. 35:09within that outputs folder. And I think
  948. 35:11we should therefore also have a projects
  949. 35:13folder in the main workspace, which is
  950. 35:16where you add memory and Claude MD files
  951. 35:19for specific projects. If you're unsure
  952. 35:22if I'm starting a new project, ask.
  953. 35:24Otherwise, you can create a project for
  954. 35:26new items with the output folder sub
  955. 35:30folder and the projects sub folder
  956. 35:32matching.
  957. 35:34Any questions, let me know. Otherwise,
  958. 35:36add these to our system. And I think for
  959. 35:38this task, we'll add it to Opus.
  960. 35:41Now, the point of this is that you get a
  961. 35:43much cleaner look. I have my about me
  962. 35:46section, but I then have Claude outputs,
  963. 35:49where each output is within a project,
  964. 35:52and projects, where key projects have
  965. 35:55their own memory and project brief. This
  966. 35:58is so powerful because it means that you
  967. 36:01keep context running through each
  968. 36:03project. So, this is the thing to think
  969. 36:05about. I've got plugins and skills and
  970. 36:07templates here. Don't worry about those.
  971. 36:09I think today, just focus on a projects
  972. 36:11folder and an outputs folder. Give your
  973. 36:13instructions clarity that it should put
  974. 36:15outputs into here and project working
  975. 36:17documents into projects. This
  976. 36:19essentially becomes a second brain
  977. 36:21folder system for your Claude co-work
  978. 36:24account. There we go. Let's take a
  979. 36:26little look at it, and there we go.
  980. 36:28We've got our outputs and our projects.
  981. 36:30You'll see in here we've got the Word
  982. 36:32document it created. It's just put it in
  983. 36:34there. And here we've got the Claude MD
  984. 36:36for the business accelerator that it's
  985. 36:38naturally built. Amazing. Didn't have to
  986. 36:40say much. And a memory where it
  987. 36:41remembers what happened. Oh my god.
  988. 36:44It's so clever. So, yeah, you really
  989. 36:46can't go wrong. Hopefully by now you're
  990. 36:48realizing how simple this is. Uh totally
  991. 36:51blows me away. I love this. Please,
  992. 36:53could you add an update for our global
  993. 36:55instructions and make sure they're
  994. 36:57updated. Oh, you've already done it.
  995. 36:58It's already done it. Look, there you
  996. 36:59go. It's way ahead of me. Brilliant.
  997. 37:02I've got a really cool skill here that I
  998. 37:03downloaded online, which is called
  999. 37:05front-end slides. And this will create
  1000. 37:08rich text HTML presentations. But, let
  1001. 37:12me just jump in therefore and show you
  1002. 37:14in my outputs
  1003. 37:17an example of this. So, I created this
  1004. 37:19slide using the skill I downloaded. And
  1005. 37:22it's amazing. All I did was share a
  1006. 37:24Notion script where I talk in another
  1007. 37:27video about my [music] CASA framework
  1008. 37:29and using Notion and Claude as your
  1009. 37:31system for organizing your business with
  1010. 37:34AI. And it created this slide. And I
  1011. 37:37actually use it in that video that I've
  1012. 37:39just recorded. [music] Look at the
  1013. 37:40animations. It's unique. It's beautiful.
  1014. 37:43This is what's possible now. Kind of
  1015. 37:45makes PowerPoint less useful because
  1016. 37:47[music] why don't you just get it to
  1017. 37:48create something from a document? It's
  1018. 37:50absolutely amazing. Well, hopefully that
  1019. 37:53gives you some inspiration about skills.
  1020. 37:55They're like giving Co-work professional
  1021. 37:57software training. [music] It doesn't
  1022. 37:59just write text, it creates properly
  1023. 38:01formatted files that you can use and
  1024. 38:03pass on to colleagues within your
  1025. 38:06system.
  1026. 38:08So, think of built-in skills handling
  1027. 38:10standard simple singular jobs. But, what
  1028. 38:13if we could teach Co-work something no
  1029. 38:16one else has? That's what plugins do.
  1030. 38:18And it's where things get really
  1031. 38:20impressive. So, I'm going to go to
  1032. 38:22customize, personal plugins, add plugin,
  1033. 38:24and browse plugins. And you'll see a
  1034. 38:27bunch of plugins that Anthropic just
  1035. 38:29offer already. This legal plugin is what
  1036. 38:33took a ton of value off a bunch of
  1037. 38:35companies when Claude announced it. Just
  1038. 38:38add it and you've got a legal assistant
  1039. 38:40that can help you do all of this. Triage
  1040. 38:43incoming NDAs, prep for meeting. I mean,
  1041. 38:46it's it's amazing. Just add it and you
  1042. 38:48kind of got it. So, I've got legal here.
  1043. 38:50It'll do these things and I can click it
  1044. 38:52to do certain things. I've got an
  1045. 38:53engineering one which will help me
  1046. 38:55review code and bugs, design systems and
  1047. 38:58services architecture. Like, it's
  1048. 38:59totally amazing. Apollo, if you install
  1049. 39:02that, it it can search for qualified
  1050. 39:04leads for your business. And I've built
  1051. 39:06my own plugin to build plugins. This is
  1052. 39:09the specialist sub-agent builder and
  1053. 39:12this builds custom AI specialist
  1054. 39:14sub-agents with searchable knowledge
  1055. 39:16bases and it turns your expertise into
  1056. 39:19ready-to-install
  1057. 39:21plugins that you can use in your system.
  1058. 39:22This means that you can have something
  1059. 39:24like my YouTube specialist, which is a
  1060. 39:26strategist which I can then feed
  1061. 39:28information, whether that be a Notion
  1062. 39:31database or built into the plugin, and
  1063. 39:33it can help you. So, this is how easy it
  1064. 39:35is to add a plugin to your business.
  1065. 39:37We're going to browse plugins. I quite
  1066. 39:38like the idea of a customer support
  1067. 39:40plugin. I'm going to click install. I'm
  1068. 39:42then going to Where is it? There it is.
  1069. 39:44Manage it and I'm going to click
  1070. 39:45customize in the top right and it just
  1071. 39:47says, "Customize the customer support
  1072. 39:49plugin for me based on my company."
  1073. 39:54Triage and manage customers inquiring
  1074. 39:58about Notion templates, Claude code,
  1075. 40:01plugins, icon packs, and any of the
  1076. 40:03products I sell on bettercreating.com.
  1077. 40:10So, it's now going to read about who I
  1078. 40:12am and what I'm doing and invoke the
  1079. 40:14plugin customizer skill that it has.
  1080. 40:17It's going to find that plugin that we
  1081. 40:19just built or added and then just go and
  1082. 40:21do it. I mean, that's kind of it. If you
  1083. 40:23briefly come back,
  1084. 40:24this is customizing this plugin beyond
  1085. 40:27belief. It's absolutely fantastic. It's
  1086. 40:28just asked me about the questions. I
  1087. 40:30will shortly have a customer support
  1088. 40:33plugin that works for me and I can go
  1089. 40:34and update it continually. Amazing. As a
  1090. 40:37recap then, think of skills as the tools
  1091. 40:39already in Co-worker's toolbox or
  1092. 40:41specific toolbox items that you can add.
  1093. 40:45Plugins are like hiring a specialist who
  1094. 40:47brings their own tools and methods. This
  1095. 40:50marketing strategist, social repurposing
  1096. 40:52agent, and YouTube specialist plugins,
  1097. 40:55they were built with my specialist
  1098. 40:57sub-agent builder. I've packaged it as a
  1099. 40:59tool that can be used to build plugin
  1100. 41:01specialists and you can find it on
  1101. 41:03bettercreating.com. No code required,
  1102. 41:05step-by-step setup. So, if you want to
  1103. 41:07extend Co-worker with your own
  1104. 41:09specialist agent [music] systems with
  1105. 41:11their own knowledge bases, the link's in
  1106. 41:13the description. Tools connected, skills
  1107. 41:16working, plugins installed. There's one
  1108. 41:18more level and [music] it's the one that
  1109. 41:20blows people away. What if Co-worker
  1110. 41:22could do things for you while you were
  1111. 41:24not even there or asleep?
  1112. 41:27Step seven, set up scheduled tasks. I
  1113. 41:30think this is my favorite feature, the
  1114. 41:31one that makes Co-worker feel like it's
  1115. 41:33actually working alongside you.
  1116. 41:35Scheduled tasks run automatically on a
  1117. 41:38timer. Everything you've configured,
  1118. 41:39your instructions, your connectors, your
  1119. 41:41contacts, and they do real work on a
  1120. 41:43schedule. It just means that you set
  1121. 41:45them up and [music] they are triggered.
  1122. 41:47All you need to ensure is that your
  1123. 41:48computer is turned on and has internet
  1124. 41:51connection. So, this is an argument for
  1125. 41:53essentially having this on a permanent
  1126. 41:55desktop [music] computer that you leave
  1127. 41:57on. Here's how it works. Let me just
  1128. 41:59show you a couple that I've created.
  1129. 42:01This took me moments. Weekly briefer, I
  1130. 42:03just set it up to connect to Gmail every
  1131. 42:06Tuesday at 10:00 and you just write
  1132. 42:08instructions. Please search my tasks and
  1133. 42:11projects in Notion, Gmail calendar, and
  1134. 42:14my hello@ email, and share an overview
  1135. 42:16of the week ahead. That's kind of it.
  1136. 42:18Before doing any research, read these
  1137. 42:20files about me. Yeah, use the Notion
  1138. 42:22MCP, blah blah blah. And then it just
  1139. 42:24has a guide of style instructions, how
  1140. 42:26it should report, and it sends me an
  1141. 42:28email, and that's it. Why don't we run
  1142. 42:30it now, and we'll see what we get. And
  1143. 42:32if we go back into scheduled, we've also
  1144. 42:34got a weekday inbox triage. This will
  1145. 42:38triage my inbox a bit like I showed you
  1146. 42:40earlier, and give me a full overview of
  1147. 42:44what there is to deal with. And that
  1148. 42:46goes at 9:30. And we can actually see it
  1149. 42:49ran. So, let's take a little look. It
  1150. 42:52found all of these items, blah blah
  1151. 42:53blah, and it gives you a little update
  1152. 42:56like that. Simple as that. And you have
  1153. 42:57to work out what you want the output to
  1154. 42:59be, where you want it to put it, but I
  1155. 43:01would suggest something like set
  1156. 43:02yourself with an outputs area with
  1157. 43:04weekly briefing reports, and then it
  1158. 43:07will just drop them in as an MD file,
  1159. 43:09and you get your answers dropped in. And
  1160. 43:11if you want it to format it and turn it
  1161. 43:12into a Word doc, you can tell it to do
  1162. 43:14that. A PDF, you can get it as a
  1163. 43:15presentation, whatever you like. Let's
  1164. 43:17create a little example here. We're just
  1165. 43:20going to go to scheduled, new task.
  1166. 43:22Schedule task only while your computer
  1167. 43:24is awake, and you can do this too. When
  1168. 43:26enabled, Claude will prevent your
  1169. 43:28computer from going to sleep. So, if you
  1170. 43:30have a laptop, maybe don't use this. So,
  1171. 43:32yeah, that's all the more reason to own
  1172. 43:34a desktop computer these days. And if
  1173. 43:36you watch this channel, I cover a lot of
  1174. 43:38Apple ecosystem and essential tech. I
  1175. 43:40think it might now be the time for a lot
  1176. 43:42of us to consider a home computer and a
  1177. 43:46laptop. And the home computer is where
  1178. 43:47you set up all of this. Now, since I
  1179. 43:49filmed this video, Claude has shipped
  1180. 43:52endlessly. In fact, they've shipped two
  1181. 43:55amazing new items, which just take
  1182. 43:57scheduled tasks to the next level,
  1183. 43:59Dispatch and Claude computer. So, as you
  1184. 44:02can see now on the
  1185. 44:04bar here, we've got our scheduled task
  1186. 44:06that I was demoing before. If we now
  1187. 44:08click into dispatch, you can see a
  1188. 44:09couple of things are going on here. This
  1189. 44:12allows you to essentially control your
  1190. 44:15Claude desktop from your phone. This is
  1191. 44:18why I'm going all in on a always-on Mac
  1192. 44:22on my desk. So, I'm going to have two
  1193. 44:23Macs, one to travel with and one that
  1194. 44:25stays in the studio. You can get Claude
  1195. 44:27to prevent your computer from going to
  1196. 44:29sleep, meaning that scheduled tasks will
  1197. 44:30continue to run, but you can also allow
  1198. 44:33it to work in your browser. Claude will
  1199. 44:35take actions in Chrome without asking
  1200. 44:37permission, including on websites you
  1201. 44:39haven't approved. So, you need to be
  1202. 44:41okay with that. And then most
  1203. 44:43importantly, you've got computer use.
  1204. 44:45So, if we open the settings on computer
  1205. 44:47use, you can see you can give it
  1206. 44:50permission to work within your computer.
  1207. 44:53You can also deny it from using certain
  1208. 44:56apps. So, you can add a a kind of
  1209. 44:58accessibility list. So, there's quite a
  1210. 45:00lot of granular control, and there's
  1211. 45:02kind of various different things. But,
  1212. 45:05the most important part of this is
  1213. 45:06dispatch. So, that means with the Claude
  1214. 45:08app, we can open Claude up, and if we go
  1215. 45:11into the sidebar, you will see dispatch.
  1216. 45:14And that allows me now to speak to
  1217. 45:15Claude. Please, could you find out
  1218. 45:17what's going on in my calendar today?
  1219. 45:20So, we're going to send that, and now we
  1220. 45:22should see, as you can see here, it is
  1221. 45:24talking to the computer. You now have
  1222. 45:27pretty much a kind of open Claude style
  1223. 45:29assistant on your desktop that you can
  1224. 45:31control when you're out and about, and
  1225. 45:33it will work on your computer and get
  1226. 45:35back to you. And there you go. I've got
  1227. 45:37a quick breakdown of my calendar. We
  1228. 45:39could ask it to go and browse
  1229. 45:40information, do research, or continue
  1230. 45:43with projects using the plugins and
  1231. 45:44skills that we've created. So, just
  1232. 45:46imagine you have one of these running
  1233. 45:47every weekday morning before you
  1234. 45:49finished your coffee, co-workers read
  1235. 45:51your inbox, sorted everything by
  1236. 45:53priority, drafted replies for the ones
  1237. 45:55that need attention. You review it,
  1238. 45:56tweak it as needed, and send.
  1239. 45:58Essentially, a personal assistant you
  1240. 46:00can reach at your office every day from
  1241. 46:02your phone. What used to take 30-40
  1242. 46:04minutes now takes five. What's the busy
  1243. 46:07work that you do that you could get this
  1244. 46:08system to automate? This could be a
  1245. 46:10really great combination with Notion and
  1246. 46:13a business account with personal agent
  1247. 46:15for working inside Notion and this for
  1248. 46:17automating your tasks across all of your
  1249. 46:19platforms. So, that's the seven steps,
  1250. 46:21but there's a bigger picture
  1251. 46:23>> [music]
  1252. 46:23>> that we need to address before you go.
  1253. 46:25Everything we just set up, the
  1254. 46:27workspace, the instructions, the about
  1255. 46:29me files, the connectors, the skills,
  1256. 46:31the plugins, and the scheduled tasks,
  1257. 46:32that's the foundation and it's more than
  1258. 46:34most people will ever configure. But, if
  1259. 46:37you want to go further, I've built a
  1260. 46:39framework called the CASA method. It's a
  1261. 46:42framework that maps out the entire
  1262. 46:44journey to build an AI-ready digital
  1263. 46:47home, your consolidated agentic systems
  1264. 46:50architecture. And yes, Claude co-work
  1265. 46:53did build this presentation. Most people
  1266. 46:55[music] get inconsistent results from
  1267. 46:57AI, scattered information, no context,
  1268. 47:00generic help up. For everyone that's
  1269. 47:01downloaded my free guide to building out
  1270. 47:03an agentic system for your work and
  1271. 47:05filled out the form, 60% reported
  1272. 47:08overwhelm with their information. The
  1273. 47:10number one issue with context was no
  1274. 47:11clear path and generic output was the
  1275. 47:14thing that many were struggling with. I
  1276. 47:15cover all of this on my second channel,
  1277. 47:18Systems Made Better, so make sure you
  1278. 47:20should hit subscribe below [music] and
  1279. 47:21in the description you can find a link
  1280. 47:23to my free guide for this CASA framework
  1281. 47:26to consolidate, architect, systematize,
  1282. 47:28and activate your AI workspace. And hey,
  1283. 47:31if you're a Notion user, make sure you
  1284. 47:33go and check out Agent OS and Life OS,
  1285. 47:36which give you all of these systems for
  1286. 47:38Notion so you can connect all of the
  1287. 47:40dots. If that was useful, make sure you
  1288. 47:42hit subscribe and don't miss the next
  1289. 47:44one because I'm going to be showing you
  1290. 47:46exactly how to take this so much
  1291. 47:47further. Drop your comments below
  1292. 47:49because I read every single one and I'll
  1293. 47:51see you on the next one.

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