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Seller Financing and Growing a Laundry Pick-up and Delivery with Alyssa Mouton — Transcript

by Laundromat Resource · 10,330 words · 1,659 segments · language en · Watch on YouTube

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0:00Think about where you're going to be a
0:01year from now. Don't look at "Damn, two
0:03months in, I'm not getting that many
0:04people."
0:06Get it out there. Start meeting people.
0:08People don't even know you exist. That's
0:10the main thing. They don't know that
0:11you're there, but once they find out
0:13that you're there and what you offer and
0:15how much time you can save them,
0:18Somebody trying to grow their wash and
0:19fold or pick up delivery business,
0:21what's your best piece of advice for
0:23them?
0:25The customers are going to come. If
0:27you're having issues with and you're
0:29waiting for people to start trickling in
0:30two months,
0:32don't worry. People are going to start
0:34finding out about you. You could speak
0:36to people that are already in the
0:37laundromat. Just don't be discouraged.
0:41Hey, hey, what's up, guys? It's Jordan
0:42with The Laundromat Resource Podcast.
0:44This is show 246,
0:48and I'm pumped you're here today cuz
0:49today we have on the show Alyssa Mouton,
0:52who comes on and shares a couple of
0:54amazing things. Number one, how she got
0:56a seller finance deal, and number two,
0:58how she built her drop-off, wash and
1:01fold business, and pick up and delivery
1:03business. And we get into the details.
1:05She shares pretty much everything and is
1:08super rad. So, I know you're going to
1:09love this episode for sure. You're going
1:11to get a lot out of it. Uh I can't wait
1:13for you to meet Alyssa if you haven't
1:15done that yet. Uh real quick, before we
1:17jump into it, I just want to ask a quick
1:19favor. If you have been listening to The
1:21Laundromat Resource Podcast, or maybe
1:23this is your first time listening, and
1:25by the end of it you're like, "Hey,
1:27there's some good stuff in here, even
1:29despite Jordan being the host. Uh the
1:32guests are great, at least." Haha. If
1:34you could do me a favor, and wherever
1:36you're listening to this, uh if you're
1:37on Apple Podcast or Spotify or whatever,
1:40you just leave a quick little rating and
1:42review, and just let us know how we're
1:43doing and how we can improve. Uh I would
1:45love that, and uh if if you like the
1:48episode, I'd love that even more because
1:50it'll just help more people find us. So,
1:52if uh you ever got anything out of this
1:54podcast,
1:56one favor you could do, if nothing else,
1:59is uh uh leave us a little rating and
2:01review on the podcast. Awesome.
2:03That's all. That's a favor I have for
2:05you. And And now, let's just jump into
2:07it with Alyssa, because the other favor
2:10I had for you was to have her come on
2:12and sacrifice some of her time to share
2:14her hard-earned wisdom with you, so that
2:17you can stand on the shoulder of this
2:19giant and all the others who come on the
2:20podcast before. All right. All right.
2:22Let's jump into it with Alyssa.
2:25Alyssa, thank you for coming on the
2:27show. How you doing today? I'm doing
2:29well. Thank you for having me. I'm
2:30excited to be here. I am super excited
2:34that you're here, and I cannot wait to
2:36hear about your story and your
2:37experience. Uh let's kick it off with
2:40Who Who are you and how'd you get into
2:42this weird business that we're in here?
2:44Yes. Yes. My name is Alyssa.
2:47Uh I'm a laundromat owner, to Maytag
2:49Laundry in Abita Springs.
2:52And um born and raised in Lafayette,
2:54Louisiana.
2:56Uh and I come from My dad was an
2:58entrepreneur, so he kind of instilled me
3:00into that that into me at a young age.
3:04So, as a little girl, I was selling
3:06candy to my classmates.
3:09And so, they shut my business down, but
3:11you you know how that goes. Yeah, that's
3:13a classic
3:15uh entrepreneur story. I feel like uh
3:18high percentage of entrepreneurs started
3:20by selling peddling candy at at school
3:22and then getting shut down at some
3:24point.
3:24>> Yeah. Got shut down. Um I have a little
3:27brother.
3:29And in middle school, I was in the band.
3:33In high school, I was on the flag team.
3:36Went to college, uh Xavier University of
3:38Louisiana.
3:40And I graduated with a biology major and
3:42a chemistry minor. All right. And my
3:45professional
3:45>> Classic majors for laundromat owners.
3:47Just No, I'm just kidding. No, I'm just
3:49kidding.
3:50>> [laughter]
3:51>> Yeah. Yeah. But, my professional career,
3:54I was I was a laboratory chemist.
3:56Okay. Wow, okay. Again, a classic
3:59transition. Tale as old as time,
4:01laboratory chemist turns laundromat
4:03owner.
4:04Uh
4:05probably like the ninth or 10th person
4:07on the podcast. No, I'm just kidding.
4:09Uh well, okay. I mean, listen.
4:11First of all,
4:12you know, congrats. I mean, like that's
4:14a pretty uh pretty great story, but
4:18begs the question,
4:20yo,
4:21how did you get from
4:23laboratory chemist to laundromats?
4:26Yeah. Um I just came across some
4:29podcasts. I started listening to
4:31podcasts, and it sparked my interest.
4:34But what really sparked my interest,
4:36like when I was ready to just go in 100%
4:38was having my son.
4:40And having my son,
4:43I wanted to spend my time with him. I
4:45wanted time freedom.
4:47So, I just like I said, going back to my
4:49dad, like seeing how he had his time, he
4:52had control of his time as an
4:53entrepreneur, I really wanted my time.
4:57Yeah. I mean, I think that's what drives
4:59a lot of us to get into this business. I
5:01mean, that was a big part of me, too. I
5:03had two young kids when I had decided to
5:05go into business, and
5:06one of the big driving forces was I
5:09wanted money coming in and not all my
5:10time going out. I wanted to be able to,
5:13you know, kind of do the things that I
5:15wanted to do with my family and and
5:18friends and stuff, too, but uh I think
5:20that's a huge huge motivator. I think
5:22probably a lot of people listening
5:24to this episode today who have not yet
5:27got into business,
5:29that's what they're looking for is
5:31buying some of their time back and
5:32building something for themselves.
5:35Um so, okay.
5:37You had the motivation. How did you
5:39actually go about
5:41getting that laundromat?
5:43Yeah, so I tried to do it on my own at
5:45first. So, I was looking online, looking
5:48at these different sites, um and going
5:51to view it like you would any other real
5:53estate.
5:54And it just wasn't checking the boxes.
5:57Like the ones that were online, they
5:59weren't checking the boxes for me. So,
6:02I'm like, okay, there has to be another
6:03way.
6:05And a few months into my interest, I
6:08found you. I found Laundromat Resource,
6:11and then I took your courses.
6:14And followed one of the
6:16uh things that you offered was so write
6:19letters to owners of all laundromats
6:21that you were interested in. So, I went
6:23that route.
6:24And somebody um that was like my top
6:27three choices,
6:29they wrote me back, and the rest is
6:31history.
6:33Oh, so you found an off-market deal.
6:35Yeah, all completely. They weren't even
6:37trying to sell it. They weren't looking
6:38to sell it. Ah, okay. When was this?
6:41Like, what year?
6:43Everything was finished January 2023.
6:46So, yeah, started later part of '22.
6:51Okay.
6:52Yeah, okay. Oh, yeah, how long did it
6:55take you from when you started your
6:57search till you actually found this
7:00laundromat? About 6 months, and a lot of
7:03time was I won't say a lot of time, but
7:05a few months were wasted because I
7:06didn't I didn't
7:08have your course.
7:10>> [laughter]
7:11>> Yeah, yeah. Had your course, it would
7:12have taken a lot a lot less time. Yeah,
7:15that's why I actually didn't even know
7:16you that you took the course.
7:17>> Oh, yeah. I took the course. Yeah.
7:19>> Good job. Good job. Thank you.
7:21>> Um okay, so you wrote uh you wrote some
7:24letters. How many letters did you write?
7:25Do you remember? Oh,
7:27over 20.
7:28Okay. But I had um
7:30I had some top picks in mind, but I was
7:33willing just to kind of see where the
7:35ride would take me, and see where due
7:37diligence would take me.
7:39But yeah, um
7:41out of those that I sent out I've had a
7:44good
7:45three or four that reached back out and
7:48then from the
7:50three or four, one person wanted to sit
7:52down and meet with us and that's that's
7:54the person who we purchased a laundromat
7:56from. Wow, okay.
7:58Man. Yeah, so I'm very happy with those
8:01letters. Yeah, [laughter] yeah, yeah,
8:03yeah. That's awesome. That's awesome.
8:05And you know, I I tell people sometimes,
8:08you know, they'll come to me and they'll
8:09say, "Hey, I tried doing the letters,
8:10they didn't work."
8:12And you know, I'll ask them like how
8:14many letters did you send out?
8:16Inevitably it's a a small number, right?
8:20And I I'll say just for anybody
8:21listening to 2022 2023
8:26it was a little easier than it is right
8:27now to find laundromats. So, you know,
8:30you might have to send multiple letters
8:33like today to to those 20 or so uh
8:37laundromats. Might have to send them to
8:38more than 20 laundromats. So, but I will
8:41just I'll just say that they work. We
8:43use them
8:44uh
8:45you know, over here when we're searching
8:47for for deals for clients.
8:49Uh I have lots of clients who use them.
8:51You know, people like yourself who use
8:53them, they work.
8:54Uh but it's a little bit of a numbers
8:55game as well. So, but you sent out
8:58enough letters to to get there. But 20
9:00and getting a response from three or
9:02four of them is pretty good.
9:03>> Yeah, I was expecting that deal. It was
9:04awesome. I was expecting to send out
9:07many rounds. And so, you know, until
9:09somebody said yes. I was willing to, but
9:11it didn't happen that way. It was just
9:12the first round of letters, yeah. Okay.
9:15Can you tell us a little bit about the
9:17laundromat? Like what
9:19like what kind of condition was it in?
9:21Was it making money or was it a
9:23fixer-upper? Like what what was that
9:25like?
9:26Yeah, the laundromat it was in great
9:28condition. All of the machines were
9:31running, no out of order signs.
9:33It was only self-service.
9:36So, I saw the potential to add on to it.
9:40And the uh the person who owned the
9:42building, they they had an office next
9:44door to that laundromat, which they were
9:46willing to vacate for us to get the next
9:49door space. Ooh. And it has a connecting
9:52door. So, it was perfect. I'm like,
9:53"Yeah, we're going to need this space on
9:55this side as well as this laundromat
9:58because of the vision to expand it."
10:01Um but yeah, it was in great condition.
10:03It had great Google users. It's
10:06Everything spoke about how clean it was,
10:08and it it was just well-kept. And 10
10:11minutes from my house, so
10:13>> [laughter]
10:13>> I got to put that in there.
10:15Dang. Okay.
10:17Um
10:18Listen, one of the one of the downsides
10:20of being online
10:22uh on YouTube and social media and stuff
10:24like that is that people let let me know
10:26their opinions all the time. And uh one
10:29of the opinions that I get
10:31constantly is that
10:33no one with a good business that's got
10:35all their machines working, and has good
10:37Google reviews, and is making money is
10:39going to sell their laundromat. So, I
10:42guess my question is, was it was it
10:44making money? Yeah, it was making money.
10:46>> Okay. And I told you
10:48Yeah. I told you he I told you he said I
10:50So, the Yeah, that's what I was going to
10:51ask you. Like, cuz cuz obviously that's
10:53not true. It happens every day. Happens
10:55all the time.
10:56Uh but I get that comment over and over
10:58and over again, and there's popular
11:02laundromat YouTuber who that's their
11:04whole premise is nobody will sell a
11:07profitable laundromat. So, tell me tell
11:09me what's going on with the seller. Why
11:11did they sell it to you? The seller was
11:14not it was not on the radar for him to
11:16sell at all.
11:17His wife was running the establishment,
11:20and then he was doing other business
11:21ventures. But he got to a point where he
11:24was going to be running for a political
11:25office, and he knew that going into that
11:28political office, he would not him and
11:31his wife they would not have time for
11:33the operation. So, when I tell you it
11:35was just being at the right place at the
11:37right time,
11:40it couldn't get it couldn't align better
11:42than that.
11:44Yeah. Well, listen, that's a new one for
11:46me. I haven't heard [clears throat] I
11:47haven't heard I've heard lots of reasons
11:49like legitimate reasons why people sell
11:51profitable well-run laundromats. Running
11:54for political office is new one for me.
11:55>> political office and would not have any
11:57more time for it.
11:58>> Yeah. Do you know, just out of
12:00curiosity, do you know if you won?
12:03Um the political So, he was previously
12:05in office, so he had been in office for
12:08Louisiana before, but he was going for a
12:10bigger title and he said if he wouldn't
12:12do that title, he would retire. So, he
12:14ended up not getting it, but it's still,
12:17you know,
12:19Okay.
12:19>> still his his wife is currently running
12:21for a position right now, so they're
12:22still Oh, man. Power couple over there.
12:25>> Power couple over there, that's right.
12:26>> Yeah. Yeah. Okay. Cool.
12:29Uh all right, so when you when you found
12:31this, I mean, you said you sat down with
12:33them and chatted with chatted with them
12:35about the business. I mean, can you just
12:36tell me about that? I think a lot of
12:38people are that would be very scary for
12:40a lot of people
12:42sit down with an owner and and chat with
12:45them about their business about buying
12:46their business. Yeah. Can you tell me a
12:48little bit about that?
12:49Those conversations that you had with
12:51them? Yeah, it was funny because um
12:54I put my number on the letter and the
12:56first thing he asked
12:58in a text message was, "Are you a real
13:01person?"
13:02Like, what?
13:03>> [laughter]
13:04>> And then the next question was, "Are you
13:06a broker?" No, sir, I'm just an
13:08individual looking to get, you know, I
13:10told basically told him where I was
13:11coming from and what I wanted to do. So,
13:14then we decided to have a sit down at
13:16the laundromat.
13:17>> [clears throat]
13:18>> And he just, you know, he told me about
13:20himself. He My son was with me. He was a
13:22few months old, like probably maybe six,
13:24seven months at the time. So, my son was
13:26there, my fiance was there, and we all
13:28sat down and had a conversation about
13:31like how serious we were. Like, we're
13:33ready to start this and you know,
13:35willing to learn
13:37and
13:38do whatever it takes to make sure that
13:40this is a good operation.
13:42Yeah.
13:44Yeah.
13:45And
13:46uh
13:47you know, it's it's funny cuz
13:50you know,
13:51a lot of people want to do they they
13:54want a business and they want to do like
13:56it's it's relatively easy. I mean, it's
13:58super easy to sit on
14:00you know, sit on the couch in your
14:02underwear at home and scroll through
14:04BizBuySell and whatever
14:07uh trying to find a business. It's
14:09pretty easy to send letters out. It's a
14:11little more effort, but it's pretty easy
14:12to do that, right? It's pretty easy to
14:14shoot off emails to brokers. But
14:19for a lot of people, it's it's tough to
14:21go meet somebody in person for whatever
14:23reason and
14:25have those face-to-face conversations,
14:26but that's where deals are made a lot of
14:28times is if you can have those
14:30face-to-face conversations.
14:32Uh that really gives you a huge edge uh
14:36over,
14:37you know, uh
14:39people who are trying to do this on
14:41scale. Even people who hire us to do it,
14:43a lot of times we can't meet
14:44face-to-face when we're doing it for
14:46people. Uh
14:47we can't meet face-to-face. That's a
14:49huge advantage uh to do that. So, we're
14:51out there struggling trying to find
14:53laundromats for sale. That face-to-face
14:55is uh super valuable. Yeah. Makes a big
14:59difference.
15:00Uh okay, so after that first
15:02conversation, were you like, "Hey, this
15:03is the one?" or
15:05you know, how did you know like, "Okay,
15:07I want to try to buy this laundromat?"
15:10Yeah, it just made sense. Uh the numbers
15:12made sense. Being on like 10 minutes
15:15away from the house, that made sense.
15:17The the equipment was in such great
15:19condition.
15:21Yeah. It just everything made sense
15:22compared to the other ones that was
15:24beautiful.
15:26Yeah. Cuz I would consider some of the
15:28other ones I'll consider almost zombie
15:30mats. It It just was a lot going on that
15:33needed to be repaired.
15:35Yeah.
15:37Yeah. Well, that's a huge advantage,
15:39right? And you know, I talk a lot about
15:41you can you can buy these things.
15:42There's like a scale, right? Of like
15:44zombie mat
15:46to turn key. And depending on what
15:48you're looking for, you can be kind of
15:49anywhere on the scale. There's no right
15:51or wrong necessarily. Mhm. Uh but you do
15:54want to align that with your with your
15:56goals. Uh
15:58there. And so, it sounds like you were
15:59more on the turn key side of things.
16:02>> Yeah. Mhm. Uh for sure. Yeah, but I was
16:04still working full-time. So, I just
16:06needed something that was already
16:07generating income, but I could still go
16:09in there and be present and uh you know,
16:12expand or so that was the main thing
16:14also was
16:16can this be expanded?
16:18Yeah.
16:19I I don't want to jump ahead too far,
16:22but are you I mean, are you still
16:23working full-time?
16:25I'm working full-time, but as my own
16:27boss. So, Hey.
16:29>> alongside of the uh laundromat, I'm also
16:31in insurance. Nice. Yeah. So, I do both.
16:35>> Thank you.
16:36>> Building building your own thing over
16:37there. I like it. I like it.
16:40Yeah. Okay. Cool. Uh all right. Jumping
16:42back. Um okay. So, you you were like,
16:44"Hey, this makes sense. This is a
16:46uh a business that I think I can wrap my
16:48head around." Um did you do like due
16:52diligence on this thing?
16:55Uh
16:56okay. What did that look like?
16:58I'm just so glad that the laundromat,
17:01the previous owner was big into his
17:04financials.
17:06So, all the profit and loss statements,
17:08everything that he had was
17:11like on key.
17:14He had everything organized very well.
17:16So, it was a lot It was easy to do like
17:18the portions that you didn't have to be
17:19at there present for. It was easy to do
17:22a lot of the
17:24you know, numbers that he had provided
17:26and figured out that it was a good deal.
17:29And then
17:31just sitting down watching customers and
17:33watching how the location ran and
17:36how many washes I tried my best to do
17:38that one how many washes Charles per
17:40day, but
17:42yeah, the diligence it was
17:44it was pretty good. What are you saying?
17:46>> Yeah, it went pretty smooth, huh? Yeah.
17:48And then I mean it sounds like this is
17:50the case, but when you when you finally
17:52did take over, did everything check out?
17:54All the numbers seem to be correct?
17:57Yeah, everything checked out pretty
17:59good. Yeah. Good. Good. Good. Uh okay,
18:03so when you took over, I mean did you
18:05have to do anything to the place at all
18:07or it was mostly turnkey? You just kind
18:08of took over and kept running it. I know
18:10you kind of alluded to growing the
18:12business and Yeah, it was it wasn't
18:14anything like taking away. It was more
18:16so just adding.
18:18Yeah. Okay. Well, let's talk about that.
18:20What did you What did you add?
18:23Uh first thing was a point of sale
18:25software. So, we
18:27curbside. Okay. And I knew that was
18:30going to be the foundation of you know,
18:32growing our wash and fold and growing
18:34the pickup and delivery and dry cleaning
18:37services.
18:39So, point of sale came first. Okay. Van
18:42came shortly after.
18:44And
18:45yeah, we started um
18:48offering it started just as people
18:51coming in wanting to drop off their
18:52clothes
18:53while everything was still being built
18:55out curbside. So, once everything was
18:57all curbside, we started promoting the
18:59pickup and delivery.
19:02And um
19:04yeah, we added toy machines for the
19:07kids, the toy claw machines.
19:09Took out the We had like a third-party
19:12vending to bid out and did our own
19:15vending.
19:17And I want to say, yeah, that's a ball.
19:19Just love it, yeah.
19:20>> Yeah, okay. So,
19:22uh
19:23I you know, adding drop-off and pick-up
19:26delivery, uh that's getting more and
19:28more popular these days. But, it's I
19:30know for a fact personal experience,
19:33it's not easy to do that. So, what was
19:37your I mean, it sounds like you got the
19:38POS system, you got the van pretty
19:40quickly. Mhm. Um what was the strategy
19:43to grow
19:45those two like the drop-off or the wash
19:47and fold and pick-up and delivery sides
19:49of the business? Yeah, we tried a few
19:51things. Uh we tried Facebook ads, meta
19:55ads.
19:57Um also did the mailers with the post
20:00office.
20:02And that got us a few customers.
20:04What I noticed over time was
20:08the the biggest contributing factor was
20:11networking. So, myself getting out
20:14there, joining different networking
20:15groups, letting people know what I did,
20:17gaining trust.
20:19And the referrals from networking group
20:21that I have been like really solid.
20:25And also, this is a side note, Mhm. in
20:29order to gain a stable income
20:32so that we could have time to focus on
20:34growing, I had learned while I was in
20:36the process of learning about
20:37laundromats, I was also learning about
20:40government contracts.
20:42So, uh
20:44we landed a government contract, turned
20:46into a six-year contract that we're
20:48currently still in right now.
20:50So, the income from washing those linens
20:52is a navy base. So, washing the linens
20:55for a navy base have been like just good
20:58solid income so that we could continue.
21:00We don't have to stress about money, we
21:02could stress about growing and getting
21:03ourselves out there.
21:05Yeah.
21:06Yeah, that is I I think that's an
21:09underutilized
21:11uh area business for a lot of people
21:13doing wash and fold or pick up a
21:15delivery. Uh those government contracts
21:18uh are they're just super solid, right?
21:20Cuz you know you're going to get paid.
21:21Yeah. They're going to come over at
21:23consistently. They typically,
21:26you know, pay decently. Uh
21:28and it's really solid really solid base,
21:31definitely underutilized. How did you
21:33end up finding that government contract?
21:35Just learning that there was another
21:36course that I took. So, I learned how to
21:38do it, learn how to search for these
21:40contracts. And the contract isn't even
21:42in Louisiana. It's right there in
21:44Mississippi, which is like 45 minutes
21:47where the laundromat location is. But,
21:50you're still able to do it because it's
21:52not far away.
21:54So, uh yeah, finding it finding the
21:56contract was a matter of
21:58knowing how to fill out the information
22:00needed.
22:02And yeah, it was a bid and we won the
22:04bid.
22:06Dude, has that been a good Has that been
22:09a good thing? Are you still happy you
22:10did it? I mean, you're in it for 6
22:12years, so it doesn't matter if you're
22:13happy or not.
22:16>> [laughter]
22:17>> And you know, when whenever the
22:18government shuts down, that's the only
22:20time where things get a little uh funny,
22:22but you know that the money's coming in.
22:24You know it's going to be there
22:25consistently. So, it just takes a lot of
22:28weight off. You know, all you The thing
22:30that you have to worry about is making
22:31sure that your staff so that you could
22:34service the contract. Yeah.
22:37Yeah, are you um are you doing mostly
22:40commercial, mostly residential, both?
22:43>> blend of both. I would like to uh
22:46grow commercial more and get more
22:48commercial clients. My fiance is like,
22:50"No, let's go for Let's go for the
22:52residential." Like, "No, but we'll split
22:55in the household between commercial and
22:56residential on who we should go for."
22:58Yeah. Sounds like uh Sounds like a good
23:01friendly competition's in order to see
23:03who can grow their side of the business
23:05better.
23:06Send them on the residential and you do
23:07the commercials. That's right. Yeah.
23:10Yeah, yeah.
23:11Yeah, no that's awesome.
23:13Do you
23:15You may not know this at this point, but
23:18do you have any sense of like
23:20how long it took you to start ramping up
23:23this business? I know starting from
23:24scratch can be difficult and you're not
23:27always making money right away.
23:29It can take a little time. I mean, do
23:30you have any sense of like that ramp up
23:33period?
23:34Um, I would have to go back and look at
23:36my Curbside Software to see cuz I know
23:39that it had different charts, but I
23:41would say on a personal side of things,
23:43I would say probably
23:454 to 6 months just to see some some
23:50flowing, some upward movement. Yeah,
23:53okay. I mean, no that's helpful
23:55you know, again like
23:58Yeah, I talk to people all the time who
23:59are trying to start pick up delivery or
24:01drop off service and you know, a lot of
24:03times they're starting from scratch and
24:06either they're doing the work and
24:08they're just getting tired cuz they've
24:09been doing it for 2 months and haven't
24:11really got a whole lot of traction or
24:13they've been paying somebody
24:15to help them
24:17you know, like like attendance and stuff
24:19that they weren't normally paying for
24:22and so it's costing them money, you
24:24know, and they get to the point where
24:25it's like 2, 3, 4 months in and they're
24:27like, I don't know if this is worth it,
24:29right? But it does take some time. It's
24:31one of those things where
24:33you know, you get a lot of times unless
24:36you can find like a big government
24:37contract or something like that early on
24:39or first client or something.
24:41A lot of times it's like the orders kind
24:44of trickle in and then this the flow
24:46gets a little
24:48little fuller and then a little bit more
24:49and a little bit more and then all of a
24:51sudden you're off to the races.
24:53And the big thing is people just don't
24:55know that you're there. Like once people
24:57know that you're there
24:58and this is you know you're saving them
25:01time by doing their laundry, they're
25:03throwing money at you. It's just about
25:05[clears throat] getting yourself out
25:06there and letting people know you exist.
25:08And I would say just you know to cut
25:10your time cut off the time that it takes
25:12to get to these places. I would say go
25:14straight into networking.
25:16Find you some networking groups. Yeah,
25:19well yeah, can you talk about that? I
25:20mean because you mentioned that a couple
25:21times now like what who are you
25:22networking with? It's other business
25:24professionals. Yeah, it's all just
25:26business professionals and it's
25:28the group that I'm in is called Causeway
25:30Collective and it's
25:33per industry one person. So there's
25:35there will be no other like if you could
25:37find one that way you would be the only
25:38laundromat
25:40in that group. And then you would just
25:41share connection. Like if somebody needs
25:43a realtor
25:44you would share that connection. If
25:46somebody needs a mortgage lender, you
25:47would share that connection. So it's
25:49just a network of people that you're
25:51connecting with.
25:52Yeah. No, that's that's a superpower.
25:55I'm I'm all about being a part of good
25:57networks and stuff. And my guess is
26:01is that if you find you know a group
26:03like that there's a really good chance
26:05they don't have a laundromat in there
26:07already. So my guess is you got a good
26:08shot of being that one laundromat
26:10representative. Yeah. Yeah, in there.
26:13We're not we're not well known for
26:16our networking in our industry really.
26:19Yeah, but it's yes, you know, definitely
26:21valuable.
26:22Yeah, that's I mean it sounds like
26:25sounds like it's been a good a good win
26:28for you.
26:29On the residential side are you mostly
26:31getting clients from like the meta ads
26:34and the the flyers and stuff?
26:36Actually word of mouth right now.
26:39So right now people are telling other
26:41people about it and they're like oh this
26:42service is so great and then their
26:44friends want to try it. So that's why
26:45we've been getting a lot of traction as
26:47of right now. So currently we don't have
26:49any ads running.
26:51Just word of mouth.
26:53Nice. Nice. Okay.
26:55Um
26:57Uh random random question I just thought
27:00of right now on your
27:02van, did you did you wrap it?
27:05The first van was wrapped. Okay.
27:08>> This this van Okay, let me tell you a
27:10bad story.
27:12Okay. So, just wanting to start out um
27:16in the pickup and delivery got a little
27:18small van. You know,
27:21I don't It's like a little utility van.
27:24But, quickly learned
27:26that we need to get a van that's big
27:29enough to hold these commercial size
27:30bins that you see for hotels and and the
27:35government contract, we needed these
27:37something big enough to hold these
27:38industrial size bins.
27:40So, we quickly had to sell the smaller
27:44van and get the bigger van.
27:47Uh the bigger van is currently not
27:48wrapped.
27:49But, I say for my zone because that's
27:52great. We did have the smaller van
27:53wrapped and it was great marketing.
27:55Yeah, I was going to say did you did you
27:57see any like customers come in from or
28:00calls come in from that wrap?
28:02I'm not sure how many came in. They they
28:05they never told me and I never asked
28:07like how they So, um
28:09I know that it was good to see it like
28:11you could see everything you need to
28:13see. But, I would recommend it to
28:15anybody and there's somebody with the
28:17curbside software. He makes videos as
28:20well. He talks about the power of having
28:22having everything wrapped and how to
28:24wrap it to get the best return. Yeah.
28:28>> So, I would say 100% yes. And I plan on
28:31it. Yeah, yeah, yeah. Yeah, I mean I I
28:34definitely recommend it as well. We
28:36definitely see results from having
28:38uh the wrapped vans and Mhm. Yeah, you
28:41said it's just good It's just good
28:42advertising and you know, when you're
28:44when you're doing those drop-offs and
28:46those pickups
28:48it's the people in the neighborhoods
28:49that are seeing your van there being
28:50like, wait, they're getting their
28:52laundry done, you know, like, ah, yeah.
28:55Okay. And and even like driving around
28:58hearing from business owners that are
29:00see your stuff. You can hit a you hit a
29:02business owner right when they have a
29:04need. You know, they run into your van
29:06and and that's a customer coming in
29:08there for you. Okay.
29:10Yeah. Okay.
29:12Uh so, okay, so you bought this
29:14laundromat and you started
29:19uh the the drop-off and pick-up and
29:23delivery. Are you operating out of that
29:25office, that side office?
29:27Uh mostly. I don't have to be there
29:29often because I have an attendant that's
29:31on site. So, I'm going to still check on
29:33it, you know, multiple times a week, but
29:36she literally has it down pat.
29:39So, my office I put I do a lot of things
29:42from home, but she
29:44when I tell you to have the right people
29:46in place,
29:47that's so very important.
29:51Because they help you, you know, keep
29:52everything flowing smoothly.
29:55Okay, well, you brought it up, so how
29:57did you find the right person? I mean,
29:59that is like the the trick, right?
30:01That's the question of all trick
30:02questions. If you can answer that one.
30:04Yeah, like I said. Mhm. You have to look
30:07in your own network.
30:09It didn't happen to be a family member
30:11and she
30:12she was a stay-at-home mom
30:14and she was ready to get out there,
30:15ready to start earning her own money.
30:18So, it's just really looking at you for
30:20looking your own network and find but
30:22very valuable people.
30:25Yeah.
30:27Yeah, and you know, and in the I think
30:30that, you know, one one of the
30:32philosophies that I that kind of
30:33undergirds what I do is
30:36you know, good people hang out with good
30:37people, right? And so,
30:39if you're a good person, which you
30:41obviously are, uh you're going to be
30:42hanging out with good people, so your
30:43network is a huge opportunity there.
30:47Um and then also, uh
30:49you know, the network of your laundromat
30:51can be a great place to look uh as well.
30:54Yeah.
30:55Um and then, you know, one thing I say
30:57to you is like once you find one good
31:00attendant,
31:01use their network because good people
31:03hang out with good people, right? If
31:05they're good If they're a good
31:06attendant, they're a good employee,
31:08Yeah.
31:09they're going to most likely know some
31:10other people who might also be good
31:12employees uh Mhm.
31:14with them, so yeah. Okay. So, you're
31:17working with one attendant right now, is
31:18that Is that the
31:20um the staff, you and an attendant?
31:23Yeah, that's one but we have a driver as
31:25well, and then we have another uh family
31:27member that comes in and she helps with
31:29the government contract.
31:31Oh, nice.
31:32>> in at work time. Yeah, yeah.
31:35How often is that government contract uh
31:37How often are you doing orders for them?
31:39Yeah. We're picking up and delivering
31:41twice a week. So, when we pick up, we
31:43deliver it in the same uh
31:45Well, well, you know, flip-flops. So, if
31:46we're dropping off something up, we'll
31:47be picking something.
31:49Yeah. So, yeah, twice a week.
31:51Yeah. Yeah, that's
31:53That's incredible. That's incredible.
31:55>> Yeah.
31:56Um okay, so
31:58I mean, first of all, big theme
32:00happening here is network.
32:02Mhm. That's a big theme
32:05of this episode uh for sure.
32:08Um
32:09>> [clears throat]
32:09>> When When you hired uh
32:13When you hired all these people, how did
32:15you train them? How did you let them
32:18know like here's what I need you to do,
32:20here's how I need you to do it? Did you
32:22just go on YouTube and find your own
32:24videos and like here's how to
32:26do it, or what was that like?
32:28Yeah, showing them basically how to use
32:30the software and showing them each step
32:33cuz she uh she was
32:35the person who uh is our attendant,
32:37she was previously doing laundry for a
32:41gym. So, she knew, you know, the gist of
32:43how things needed to be done and
32:45[clears throat] uh so, we just showed
32:46her
32:47how to use the software and then pulled
32:50up some really good videos on how to
32:52fold
32:53to keep a consistent fold.
32:56So, it's just a combination of yeah,
32:59using the software and then training
33:02on folding. Yeah. Yeah, what I wish is
33:05the big, you know, the big
33:06time-consuming
33:08uh part of laundry is the folding.
33:10>> Yeah. And it's also like the final
33:12product, right? The presentation Mhm. of
33:15how it goes, so.
33:16Uh okay, so I should ask you this
33:19earlier, actually, but you mentioned
33:21um that you're working full-time and now
33:24you're working full-time for yourself.
33:26Mhm.
33:27When did that transition happen?
33:30Uh how long did that take after you
33:31bought the business, do you know?
33:34I'll say so, the transition to full
33:37entrepreneurship
33:39happened
33:40I want to say last January, January
33:442025.
33:46So, I'm I'm about a year in.
33:48Nice. Yeah.
33:49>> Yeah, congrats. Thank you.
33:51>> Uh I mean, that's that's so many people
33:54are trying to do exactly that. Like,
33:56you're living the dream
33:58uh of so many people and I say that
34:00knowing that entrepreneurship also is
34:03not easy and
34:04>> [laughter]
34:05>> it's
34:05probably more work than just having a
34:07regular job a lot of times.
34:11Were you Did you start the
34:15the drop-off, the pick-up and delivery?
34:16Did you start that while you were still
34:18working or how did you manage How did
34:21you manage that?
34:22Yeah, started it while I was still
34:24working. So, my work schedule at the
34:26time I would work 2 days and I'd be off
34:282 days and then it would flip-flop 3 and
34:302.
34:32So, on those days off, I was grinding. I
34:33was at the laundromat, getting things
34:36running, getting things flowing.
34:38And yeah, I didn't take I don't have to
34:40take any time off of work. Just made it
34:42happen. Just kind of grinding a little
34:45bit.
34:45>> Yeah, and that's what it takes a lot of
34:47times. You know, a lot of people they
34:49want to buy a business or a laundromat,
34:51and they want it to be, you know,
34:53hands-off or they want it to
34:55replace their income and for it to be
34:57hands-off, which obviously like it can
35:00maybe not totally hands-off, but uh you
35:02know, it can give you a lot of flexible
35:04time, right? And and you can leave your
35:07job uh by owning a business like a
35:10laundromat or a couple laundromats.
35:12Um but a lot of [clears throat] times
35:14there's
35:15you know, unless you're coming with a
35:17bunch of capital up front, you're just
35:18buying all the cash flow, um a lot of
35:20times there's that period where you got
35:22to grind, you know, and I I look at
35:25you know, all the other people that I
35:26know of that have podcasts and or even
35:29just come on this podcast,
35:31and and thinking about their stories and
35:33my own story, there was a period of
35:35grinding to make it
35:38to to build the life that we're trying
35:39to build. It doesn't just happen unless
35:41you already happen to have a whole bunch
35:43of money to buy that life. You got to
35:45make it happen, and
35:46>> Oh. I am assuming
35:49uh maybe I shouldn't assume. I'll just
35:51ask you like
35:52>> Mhm. How was it difficult to do that? I
35:55mean, you're kind of pulling double duty
35:56and you're a mom and you know, kind of
35:58all that. Was that
36:00difficult?
36:01I wouldn't say it was difficult. It was
36:03a little nerve-racking, but I mean, I
36:06feel like once you have the fire lit
36:07inside you to get something done, then
36:09it's by any means necessary.
36:12So, I wouldn't call it difficult. I just
36:13like, "Hey, I'm doing what I have to
36:15do." Yeah.
36:16>> So. Yeah.
36:17>> Yeah. I want to put this on the record
36:19cuz I know a lot [clears throat] of I've
36:20seen it a lot online. Uh laundromats are
36:23not passive, guys. That's right. That's
36:27right. You're not. So, if you want
36:29something, you know, anything in
36:32business, if you want something to grow,
36:33you have to really be there for it.
36:35Can't It's not going to grow itself.
36:38Yeah.
36:39Yeah, and that's that's uh one of the
36:42like
36:43unfortunate appeals of this industry.
36:45It's been sold as being passive for
36:47decades, I think. Um
36:50but it's a big part of the reason why we
36:52have all these rundown laundromats, too.
36:55Yeah.
36:55>> People been running them passively for
36:58forever.
37:00Yeah, and and the industry's changed.
37:01The business has changed. You got people
37:03like you coming out here who've got a
37:05passion for the industry, who've got a
37:07strong motivator of wanting to
37:10you know, have some flexible time for
37:12your family and
37:13um to be your own boss and that kind of
37:15thing and
37:16you know, you're running your business
37:17like a business, right? And so, if
37:20you're trying to be as hands-off as
37:21possible,
37:23you know, you're not running your
37:25business like a business, but you're
37:26competing with the Alyssas of the world.
37:29Right. Um and it's not going to end well
37:31for you cuz Alyssa's
37:34dominating right now.
37:35>> [laughter]
37:36>> Dominating.
37:37Trying.
37:38Yeah. Yeah, yeah, yeah. Um okay, so you
37:41you you were grinding a little bit,
37:43working your job and running a business.
37:46And then when did the insurance thing
37:48come in? Did that happen right when you
37:50quit or was it before that, also?
37:53Yeah, so
37:54another back story.
37:56Before the insurance, uh I have two
37:59business partners that is separate from
38:01the laundromat. We do uh real estate.
38:04So, one of my business partners was very
38:07passionate about, you know, getting an
38:09insurance agency.
38:11And asked if we would all board to to do
38:14the same. So, this is a totally new a
38:16new industry for me.
38:18Okay.
38:18>> And I'm I'm learning a lot
38:20in that as well, but off of his dream,
38:24um, we said, "Yeah, let's go for it."
38:26So, we ended up offloading a lot of our
38:28real estate to make way for the
38:31insurance.
38:33So, once the the insurance agents, you
38:35know, once it was time to start, then I
38:38knew that the job had to go.
38:41Yeah.
38:42So, it was just like a quick transition.
38:45Yeah, tough to tough to get a a new
38:48venture off and learning curve with it
38:50and
38:51if you're offloading real estate to to
38:53make this get this thing off the ground,
38:55like it's a big deal. You got to Yeah.
38:56focus on it. Was that back in January
39:002025 or did that happen more recently?
39:02Yeah, that was January 2025. Okay. Yeah,
39:05so that's when you jumped. How's the
39:06insurance thing going so far? It's going
39:08well. Is it?
39:09>> This is a busy month for insurance.
39:11Yeah.
39:12>> It's going really well.
39:14Yeah, good good good. Love to hear that.
39:16Um, okay, so I'm curious, what is what's
39:19in store for you? Are you still focusing
39:23on growing your existing business or you
39:25looking for
39:26another one or more or what's any any
39:29plans and goals? Yeah, uh, my goal is to
39:33have the laundromat, the current
39:35location, operating 24/7, right? And not
39:39open to the public 24/7, but machines
39:41turning 24/7. So, I would like to have
39:44the residential, um, and the commercial
39:47and whatever other contracts
39:49have it enough to where it's running
39:5224/7 and we hit capacity. And once we
39:54hit capacity, then I'll be ready to
39:56transition to another location because
39:58we don't have a choice, you know? That's
40:00right. That's the goal. It's just to
40:02build it to where, you know, it it
40:05reaches a cap.
40:07Do you have a Do you have a bold
40:09projection on how long that'll take you
40:11to get there?
40:12I don't think it's going to take all.
40:14I I think it's going to take I don't
40:16know. I might you know. That's what I
40:18like to hear. But I don't think it's
40:19going to take long. So, I'll give it
40:21I'll give it a year, year and a half.
40:23Okay. Okay.
40:25And uh and are you
40:27I mean, the you have the insurance thing
40:29going right now, too. I mean, still
40:33laundry is is a focus for you?
40:37Or are you feeling like
40:40maybe you're going to focus more on
40:41insurance or I mean, it sounds like
40:43you're you're still pushing on the
40:44laundry thing. Oh, yeah. The laundromat
40:46is my baby. Yeah. [laughter]
40:49You know, growing and growing my baby.
40:51So, even though
40:53it's it goes back to having the time
40:55freedom, right? So, I could hop online
40:57with
40:58with the insurance. We do have people
41:01that work for us. So, they're basically
41:03running the show and then we're there to
41:06step in as needed. But having the time
41:08freedom so that I could focus on
41:11my laundromat, you know, it makes a
41:13difference. Yeah, it wouldn't be able to
41:16It'll be different if I was working in
41:18corporate America. It'd be a lot
41:20different. But having that ownership
41:22allows that flexibility.
41:24Yeah.
41:25Yeah, definitely. And that I mean, that
41:27flexibility is really what it's about,
41:29right?
41:30Uh
41:31having having a say of
41:33how to spend your time, when to spend
41:35your time.
41:36Um
41:37are you
41:39uh how much how uh how much are you
41:42working in
41:44in the laundromat or like doing
41:46laundromat related stuff
41:48like weekly on average?
41:50Weekly on average, I'll say
41:54about
41:5514 to 16 hours. Okay.
41:58>> So, yeah, I could go in the location and
42:00and, you know, just make sure everything
42:02looks good.
42:03Uh go and visit with my my tenants and
42:06then just make sure the operations
42:07running smoothly, but they pretty much,
42:09you know, take care of the store itself.
42:12And then I do the the back end stuff,
42:15the financial things, talk with my tax
42:18people, just making sure that the back
42:19end stuff is what is running well,
42:21making sure that everything is stocked
42:22up. So, it's just
42:25you know, if you have Like I said, if
42:26you have the right people, it makes
42:28things go smoothly, but you still have
42:29to be there. And you're still going to
42:31get calls, you're still going to have,
42:33you know, if you're if you're dealing
42:34with customers directly, you're still
42:36going to get calls from customers. So,
42:38just be ready for all of that.
42:40Yeah. Yeah, yeah.
42:42Working with the public is special
42:44privilege, you know, that we get.
42:47Yeah.
42:47>> Special, special. Yeah. Uh yeah, and uh
42:51I mean, listen, 14 to 16 hours
42:54is not
42:55very much It's not very much, right?
42:58Uh
42:59which is great. And to have a growing
43:01business and one that you think is going
43:03to continue growing,
43:05uh and maybe even reach capacity, Mhm.
43:07you know, uh
43:09you know,
43:10maybe even quicker than you think.
43:11That's what I think. Uh cuz I see I see
43:14your your passion and your you're smart.
43:17You're doing things uh right. You've got
43:19good people in place and
43:21and making it happen.
43:23Um
43:25you know, if you're if you're
43:28uh thinking, "Hey, capacity
43:30is in like year year and a half."
43:33I mean, I think you're probably 6 months
43:35to a year from starting to look for that
43:36next location. Well, that's very
43:38exciting. Uh
43:40uh
43:41uh that is exciting.
43:43>> brush up on these letters. That's right.
43:45That's right. That's right. Get them
43:47updated. Get them updated. Yeah. Uh
43:49that's funny. Well, I found too that um
43:51and I'll be interested to see uh we'll
43:53do this again for sure, but uh I'll be
43:55interested to see for you if this is
43:56true, but I've seen this for me myself
43:58personally and also for a lot of clients
44:01that once you already own one, that
44:03second one tends to come easier.
44:06And especially
44:08if you're a good networker, which it
44:09sounds like you are,
44:11um that that network [clears throat]
44:13tends to
44:14work for you once you already have one
44:16cuz now you're an experienced owner and
44:19just opportunities open up for you
44:21uh when you have it. So, I find it
44:22easier.
44:24What's funny is the uh previous owner,
44:26we're still in contact. So, every now
44:27and then he'll send me a location that
44:29he's called calls. So, I'm like, "Oh,
44:31okay." See? Yeah, see?
44:33This is what happens. You know, once you
44:35have like once you break the threshold
44:37of getting your first location,
44:39the opportunities just really start
44:41flowing in.
44:42Yeah. Well, it sounds like you found a
44:44home run deal on this one. Um but I
44:47actually think that you don't have to
44:49find a home run deal. I mean, obviously
44:51like hey, if you find one, awesome. Like
44:54run with it, right? Do what you're doing
44:56with it. But if you get just a base hit
44:58deal, a base hit laundromat deal is
45:00still a pretty solid business to give
45:02you cash flow. It's going to give you
45:04time freedom.
45:06And it's going to give you that
45:07experience to where that second one you
45:09can actually, you know,
45:12stretch for a double or a triple or a
45:14home run uh because those deals come a
45:16little bit easier uh once you get that
45:18first one and you know a little bit more
45:21and you know, you got a little bit of a
45:22sense of
45:24what to do with the business once you
45:25take over. So,
45:27um you know, the the odds stack in your
45:29favor. So, if you're out there trying to
45:31find your first laundromat and you're
45:32being super duper picky cuz you're
45:33looking for a home run, I might advise
45:36you to maybe loosen
45:38just a little bit. You know, don't don't
45:40sign up on a bad deal, but loosen a
45:41little bit uh the criteria and and get
45:44yourself a base hit and get a little
45:46experience under your belt and
45:48I bet you'll see
45:49that second one could come pretty quick
45:51if you want it to.
45:52I've seen it happen a bunch of times.
45:55Um awesome. Okay, so I got a couple uh
45:58last questions for you. Uh number one,
46:03put yourself back in the newbie shoes.
46:06Somebody looking for that first
46:07laundromat. I just gave them some a
46:09little bit of advice. Hopefully it's
46:11good, but I don't know. Uh, what's your
46:13best piece of advice for somebody
46:16looking to buy their first laundromat?
46:18I would say, you know, start thinking
46:21about your financials now.
46:24You don't want to, you know, start
46:25looking at a business
46:27and
46:28not have your ducks in a row.
46:30[clears throat] Because once the once
46:32the process starts, you would be
46:33surprised at how fast it accelerates. So
46:35if you're not ready,
46:37then, you know, it could make it could
46:38make the seller lose confidence in you.
46:40There's certain things I just would say,
46:42make sure your financials are in a row.
46:44And
46:46you know, there's you could be creative
46:47with financing. So just know what your
46:49options are
46:51and be prepared.
46:54I think that's fantastic advice and
46:56probably more so today than even when
46:59you bought your first one. Cuz right
47:00now, you know, good deals do not stick
47:04around.
47:05Uh, you've got to act on them quick. Um,
47:07I did an episode with Andrew Cunningham
47:09not too long ago. One of the things we
47:11were talking about is, you find a good
47:13deal, put it under contract, right?
47:14Figure out the rest later, but put it
47:16under contract because
47:17you know, if you're trying to get this
47:19from the seller and that from the seller
47:20and you're crunching your numbers,
47:22you're doing all that, well guess what?
47:23That deal is going to be gone as soon as
47:27uh,
47:28you know, before you can get your offer
47:30in even.
47:31Um, so I think that's
47:33>> And
47:36uh, you just reminded me of something
47:37else. Make sure you know how to do your
47:40due diligence. Because it could take a
47:42long time if you don't know what you're
47:44doing. So if that means you're you're
47:46buying a course, that means you're in
47:48Laundromat University, do what you have
47:51to do so you know, you know, you can
47:52know fast what's a good deal.
47:55Yep. Yeah, huge, right? And it's really
47:59easy I mean I know this personally from
48:01first-hand experience that it's really
48:03easy to make small mistakes that cost
48:05you big time
48:07when you're buying any any business or
48:08investment that you you know, have never
48:11done before. It's really easy and the
48:13stakes are higher when you're buying a
48:14business.
48:15So definitely that due diligence is is
48:19massive
48:20for sure. Out of curiosity, did you do
48:25on your on your deal did you do like
48:27traditional bank loan or how did you
48:29purchase this
48:31business? Well,
48:34you have a little bit of time. Yeah. So
48:36on the
48:37the seller when we met,
48:40he actually mentioned that I didn't have
48:43to bring it up. He mentioned he wanted
48:44to do seller financing.
48:46So
48:48like I said, he was really big on
48:49financials.
48:51So he acted as the loan and we treated
48:53it the same way. I had to have a
48:55business plan.
48:56My financials had to be in order because
48:59now he's putting himself on the line and
49:03I have to succeed because, you know,
49:06it's a lot on the line. So
49:09he ended up acting as a loan, had an
49:11interest rate just like a bank loan
49:12would and yeah, that's the route we
49:15went. Nice.
49:17So did you have to come with like a down
49:18payment or did you finance the whole
49:19thing? Okay.
49:21>> He was willing to finance the whole
49:22thing, but I wanted to, you know, put
49:25the down payment. Nice.
49:27Nice. Listen, man, you found the unicorn
49:29of all unicorns. A unicorn, I told you.
49:32>> Both say turnkey seller finance deal.
49:34Like this is with some growth potential
49:37here. Mhm. Crushing it. I love it. What
49:40to
49:40>> And now I'm nervous for your your second
49:42when you hit that home run on your first
49:44at bat.
49:44>> I know on the first one. I don't know,
49:45man. The the bar is high for you now.
49:48Yeah.
49:48>> Yeah, got to be ready for what comes
49:50with the second one.
49:51>> That's right. I'm just sitting over here
49:52jealous cuz mine was basically the
49:53opposite of that.
49:54>> Oh jeez.
49:56You know.
49:58Um okay, so another question I got for
50:00you is
50:02um
50:03maybe let's let's talk to somebody um
50:07trying to grow their
50:09I mean you already gave great advice.
50:11This it might just be a repeat of that
50:12and that's fine, too. But somebody
50:13trying to grow their wash and fold or
50:15pick up delivery business.
50:16What's your best piece of advice
50:19for them?
50:20The customers are going to come. Like if
50:22you're having issues with in you're
50:25waiting for people to start trickling in
50:262 months,
50:28don't worry. People are going to start
50:30finding out about you. You could speak
50:32to people that are already at the
50:33laundromat. Just don't be discouraged.
50:36Look Think about where you're going to
50:37be a year from now. Don't look at Damn,
50:392 months in I'm not getting that many
50:41people.
50:42And I'll repeat from earlier,
50:45get out there. Start meeting people.
50:47People don't even know you exist. That's
50:49the main thing. They don't know that
50:50you're there. But once they find out
50:52that you're there and what you offer and
50:53how much time you can save them,
50:56they are so happy.
50:58And they spread the good news. This is
51:00It's not like they only use you once.
51:02No, you're going to get people coming
51:04home once a week, twice a week. You're
51:05going to get their friends. You're going
51:06to get their family. People that are
51:08having surgery, they're going to think
51:09about You know, somebody's going to
51:11mention you.
51:13So, just don't be discouraged.
51:16Yeah, I think that's great advice and
51:18you know, right back to the network
51:21which is also great advice. But you
51:23know, you got to give it a little time
51:24and it it is truly like I've seen this
51:27almost across the board. Like I said,
51:29unless somebody gets lucky and lands a
51:31couple of like commercial or government
51:33contracts early,
51:34almost across the board it's
51:36slow growth and then it just
51:39rapidly accelerates and you know, kind
51:41of like you're saying is you're
51:43you're expecting 12 to 18 months to hit
51:45capacity for that store, right?
51:48And I and you know, I I think it may
51:50even happen earlier than that for you
51:53potentially, so
51:54I think that's great piece of advice.
51:57Um This is a little side. Don't buy a
52:00small van. Buy a van that that'll fit
52:03capacity.
52:07>> [clears throat]
52:08>> Lesson learned there, huh? There's
52:09always There's always these lessons,
52:11right? One of our when we were people
52:13one of our like unofficial motto's is no
52:16big surprises, right? We don't want
52:17anybody getting any big surprises, but
52:18there's always things like this where
52:21there's little surprises no matter what
52:23you do, no matter how experienced you
52:24are, you're going to find
52:26little surprises.
52:28And I I don't know, maybe that's a
52:30little bit more of a bigger
52:32surprise.
52:33But I mean, I think that's a great piece
52:35of advice just strictly off of personal
52:38experience right there.
52:39>> The hotel will be calling you tomorrow
52:40and and you're going to have a small
52:42van, so Yeah. Just be prepared. You're
52:44going to roll in and be like, "Oh, we
52:45got to do like four or five trips,
52:46sorry."
52:48Yeah.
52:50Um you've mentioned a couple of ti- this
52:54might be my last question or ish, you
52:57know, ish.
52:58But you mentioned a couple of times
52:59different like
53:01resources and things that you've used
53:02along the way. Any that you want to
53:04shout out for people to check out on how
53:07to like buy a business or run a business
53:09or anything like that that you want to
53:11shout out? Yeah, I mean, I would shout
53:14definitely shout your your courses out
53:16cuz that's where that's what got me
53:18where I'm at today.
53:20Um
53:21I would say
53:22>> not a By the way, that was not I was not
53:24trying to fish for that. I I genuinely
53:26mean like any any resource, but I
53:27appreciate that. That was not trying to
53:29fish for that. I appreciate that.
53:31>> [laughter]
53:31>> And then, I mean, if you have any
53:33questions with government contracting,
53:35I'm more than happy to help. Um
53:38other you know, other laundromat owners
53:40or if you want to just
53:41you know, give it a shot without a
53:43laundromat. You can give me a, you know,
53:45I'll have my information
53:47listed. But, yeah, just learn what
53:50you're doing.
53:52And and like you we you mentioned
53:53before, I'm not sure if it was all in
53:55the recording or not, but always be a
53:57student.
53:58Yeah. And look for those different
54:01courses.
54:02You know, it'd be fun. This is You
54:03should think about this. Uh I think it'd
54:05be fun for you and I to do a just a a
54:08Q&A, like a live Q&A, talk about
54:10government contracts. I bet people would
54:12have lots of questions. Oh, yeah, that'd
54:14be great. All right. We'll we'll figure
54:16that out. Fair enough. Cuz that that'd
54:18be a lot of fun, I think. I think a lot
54:19of people would benefit from that.
54:21Absolutely. Too. Okay, cool. Well, uh
54:24all right, you threw it out there. So,
54:26what's the best way for people to get in
54:27contact with you if they have government
54:29contract questions or they just want to
54:32network with you or they just love what
54:34you got going on, they want to hear more
54:36about it. Absolutely. You can go to
54:38Alyssaultonbrand.com.
54:42So, my first name, my last name,
54:44brand.com.
54:46And you'll be able to find whatever
54:48you're looking for.
54:49Ooh, all right. All right. Sounds uh
54:53you know, that sounds pretty important
54:54there. Yeah, it touches uh it also
54:57touches um
54:58insurance
55:00as well as real estate. So, it's not
55:03just about, you know, government
55:04contracts and laundromats. You you can
55:06learn a few different things that'll
55:07help you ultimately help you in this
55:09business.
55:11That's what I'm talking about. And
55:12ultimately ultimately will help you get
55:15that time freedom that you're probably
55:17out there looking for. Alyssa, this has
55:20been awesome. Awesome awesome. I
55:23appreciate you taking the time, sharing
55:25your story, sharing your wisdom, and
55:26coming on the show.
55:29Yes, thank you so much for having me.
55:30It's truly an honor. I've been watching
55:32you, you know, you've been one of my
55:34mentors, whether you know it or not.
55:35>> [laughter]
55:36>> Uh well, I appreciate that and uh now
55:39look at you. You're one of the mentors
55:40and I've got
55:42pages of notes over here from you. Uh,
55:46so you are
55:49genuine mentor as well right now. So,
55:51appreciate it. Reach out to Alyssa if
55:53you have any questions and uh other than
55:56that
55:58we're going to have to do a Q&A. So,
55:59stay tuned. Make sure you're on the
56:01email list so you find out when this Q&A
56:03is coming out and we'll we'll nail down
56:04some details. That'll be a lot of fun, I
56:06think. Oh yeah, that'll be fun. I'm
56:07looking forward to it. All right.
56:09Appreciate you, Alyssa. All right. Thank
56:11you. All right. I hope you loved that
56:12episode with Alyssa. Incredible stuff as
56:16always. I just I wanted to take a second
56:19and thank Alyssa and all the other
56:21guests who come on because genuinely
56:23people sacrifice their time in their
56:25day. They make room to come on here and
56:28share their experience, share their
56:30wisdom, share the lessons they've
56:32learned so that you and me can learn and
56:34grow and have better businesses and help
56:37us to accomplish our goals. However,
56:40you're only ever going to accomplish
56:41your goals if you take some actions
56:43towards them. So, this week today if
56:45possible, pick one thing from this
56:48episode, put it into action. Maybe it's
56:50going to leave a rating and review for
56:52the Law of Attraction Resource Podcast.
56:53But also, do something for you to move
56:57you towards your goal. So, pick
56:58something. I'd love to hear about it.
57:00Drop me a note anytime to let me know
57:02what actions you're taking.
57:03[email protected]
57:05and uh we'll see you in the next one.
57:07Peace.

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