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Satya Nadella on the AI Doomer Slowdown, Microsoft’s Master Plan & Who Wins AI — Transcript

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  1. 0:01has generated $250 billion with a B in
  2. 0:04market value for Microsoft. Scott
  3. 0:05Nadella, chairman and CEO of Microsoft.
  4. 0:07>> Since you've been the CEO, three and a
  5. 0:09half years, the stock is up about uh I
  6. 0:12guess it's about 120%. I'm good for my
  7. 0:1580 billion. I am going to spend $80
  8. 0:17billion building out Azure. Maybe after
  9. 0:19the industrial revolution, this is the
  10. 0:21biggest thing. That's our goal with our
  11. 0:23frontier model. Our model should be the
  12. 0:26best model that they can use as a base.
  13. 0:28We create technology so that others can
  14. 0:31create more technology. That's who we
  15. 0:33are. We're tool maker.
  16. 0:35>> Please welcome Satia Nadella.
  17. 0:39>> All right.
  18. 0:43>> Hi guy. Good to see you coming out.
  19. 0:48>> Good to see you.
  20. 0:51>> Good morning guys.
  21. 0:52>> How are you?
  22. 0:53>> Good.
  23. 0:54>> Thanks for joining us.
  24. 0:55>> Crazy weekend, but here we are. Do we
  25. 0:57need to paste the frontier?
  26. 1:03>> So, let's start with the common sense
  27. 1:06part first, which is we should do what
  28. 1:10it takes to build stuff that serves
  29. 1:13humanity first and is in human control.
  30. 1:17You know, it's kind of crazy that we
  31. 1:18have to start with that level of common
  32. 1:20sense, but I think it's a good place.
  33. 1:23Then when I think about pacing whatever
  34. 1:26the first thing that at least I believe
  35. 1:29is the broad diffusion of this
  36. 1:32technology is the most critical thing
  37. 1:34because the benefits of this tech
  38. 1:37showing up everywhere is really what's
  39. 1:41all about right so at the end of the day
  40. 1:42if you sort of say serving humanity let
  41. 1:45it actually reach humanity in ways that
  42. 1:47it serves humanity and that means you
  43. 1:50got to have choice you have to have
  44. 1:52compet competition. You have to have all
  45. 1:54kinds of business models whether they're
  46. 1:55open weights, close weights, what have
  47. 1:57you. Then the other aspect I think that
  48. 2:01is not talked about when we talk about
  49. 2:03control is actually the control that for
  50. 2:06example customers have, enterprises or
  51. 2:10businesses have around this technology
  52. 2:12because sometimes this is so opaque,
  53. 2:14right? I want my privacy. I want to be
  54. 2:17able to embed my knowledge in a set of
  55. 2:19weights I control. I want to see all of
  56. 2:22the coot uh that's being generated. I
  57. 2:25want to use it to do fine-tuning of my
  58. 2:28own models. My IP shouldn't leak. So,
  59. 2:30there's an entire body of things that
  60. 2:32nobody's talking about as much, which is
  61. 2:35my I really want to make sure that this
  62. 2:37tech is in my control. Then we get to uh
  63. 2:41what is I think a real issue of safety
  64. 2:45and we should take it seriously which is
  65. 2:49we should take all the time we want uh
  66. 2:51to test things. In fact I love this idea
  67. 2:54of having third party testers. Oh wow.
  68. 2:57You know I you know I grew up in a
  69. 2:58company that's always done testing. Uh
  70. 3:01so it's novel that we should say wow
  71. 3:03they're having embedded third party
  72. 3:05testers. Why not? It's a great idea. In
  73. 3:08fact, the only thing I would say is we
  74. 3:09should avoid like these, you know, cozy
  75. 3:12arrangements of who's testing what, who
  76. 3:15has access to what, and it should be
  77. 3:16broad.
  78. 3:17>> Were you were you surprised though when
  79. 3:20both the essay landed and then it seemed
  80. 3:23like there was a circling of the wagons
  81. 3:25amongst the frontier companies? I
  82. 3:27>> I I think that it comes my my suspicion
  83. 3:30is it comes genuinely from this place
  84. 3:33where when you start seeing in fact it's
  85. 3:35fascinating, right? We are when you
  86. 3:37start seeing reward hacking um and
  87. 3:40what's happening in these environments
  88. 3:42right with these agent swarms there is
  89. 3:45the mundane there is some DevOps error
  90. 3:48where somebody misconfigured
  91. 3:50a container
  92. 3:51>> right right or these API keys
  93. 3:53>> or an API keys or yeah exactly there's
  94. 3:55no monitoring uh there's internet access
  95. 3:57there's sort of classic I would call it
  96. 3:59basic devops and then there is real
  97. 4:02novel new stuff right which is what is
  98. 4:04this uh reward board hacking uh that you
  99. 4:07know with these persistent agents and so
  100. 4:09on and that's a place where I'll admit
  101. 4:11that the science is not there it's I
  102. 4:13thought Yakob's post which is a good one
  103. 4:15which he said he called it we're growing
  104. 4:17intelligence not building intelligence
  105. 4:19so it's an experimental science and so
  106. 4:22the more experimental sciences uh then
  107. 4:26you really need to make sure you're
  108. 4:27doing those experiments in controlled
  109. 4:29environments if anything the place where
  110. 4:32I would love is taking even the hugging
  111. 4:34face incident in other places more
  112. 4:36transparency on what would it take in
  113. 4:39fact one of the fascinating things right
  114. 4:41now is the insider risk I mean think
  115. 4:43about it right if you're sitting in an
  116. 4:44enterprise this is all test time compute
  117. 4:46by the way right so it's not like oh
  118. 4:47it's going to only happen when in some
  119. 4:49training run it can happen for a very
  120. 4:52mundane task uh that I give one of these
  121. 4:55frontier models inside an enterprise uh
  122. 4:58where I say you know I don't I was you
  123. 5:00know telling David this suppose I say
  124. 5:01hey go optimize my working capital it
  125. 5:04may fake my books uh right because this
  126. 5:07is like a new type of insider risk
  127. 5:10>> and so what is the way to do that I
  128. 5:12would say oh go build a maybe a causal
  129. 5:15model like a semantic model that
  130. 5:17actually checks and verifies so I think
  131. 5:18there's a lot of product building um I I
  132. 5:22would say making things more robust
  133. 5:24which is classic engineering that we
  134. 5:26should be talking a lot more about
  135. 5:28transparently versus saying hey this is
  136. 5:30so mystical that you know we can't
  137. 5:32figure this out. Do you do you buy this
  138. 5:33argument that it's mystical?
  139. 5:35>> I I mean I I buy the argument that we do
  140. 5:38not understand the latent space. Uh
  141. 5:42right other than I thought you know as
  142. 5:43you said like do we understand the
  143. 5:45brain? We don't. We do functional MRIs
  144. 5:47and do neuroscience and we're trying to
  145. 5:49figure this out continuously getting a
  146. 5:52little better understanding. So I do
  147. 5:54think that in that sense we don't
  148. 5:56exactly uh have a complete un that's why
  149. 5:59by the way I also I don't believe in new
  150. 6:02release right so that's why I think
  151. 6:03making sure that the coots are in
  152. 6:06language that we can all understand in
  153. 6:08fact they're transparent so that when
  154. 6:11when I go back to an enterprise that's
  155. 6:13using all these models and if you have
  156. 6:15the full coot uh then you can
  157. 6:18>> chain of thought
  158. 6:18>> chain of thought and so then you can
  159. 6:20really go look at it deeply in fact you
  160. 6:22can have multiple models uh and you can
  161. 6:24look at the coot across those I think
  162. 6:26these are all things that I think will
  163. 6:28become very important
  164. 6:28>> satia you've worked with you've worked
  165. 6:30with technologists for decades
  166. 6:33uh and when you see as a leader of one
  167. 6:36company Microsoft which has very crisp
  168. 6:39communications with the public uh and
  169. 6:42you see what's happening with Daario and
  170. 6:44his team people coming out saying 10%
  171. 6:47chance we all die uh what do you think
  172. 6:50is going through those technologists
  173. 6:52minds. Do you believe they actually
  174. 6:55believe that this is going to kill
  175. 6:57humanity or are they going through some
  176. 6:58psychosis or are they seeing something
  177. 7:01working on those frontier models that is
  178. 7:03terrorizing them? You're not a
  179. 7:04psychologist, but you have worked with
  180. 7:06technologists for a long time. Handicap
  181. 7:08what's going on in these organizations
  182. 7:10that's all the making people feel the
  183. 7:12need to resign and say we're all going
  184. 7:15to die.
  185. 7:17>> Yeah. you know, it's it's hard for me to
  186. 7:20speak to what's happening in any of
  187. 7:22these places, but let let's just say uh
  188. 7:25how we I grew up even inside of
  189. 7:27Microsoft, you know, for example, you
  190. 7:29know, one of the biggest things you
  191. 7:30learn as an early sort of engineering
  192. 7:33lead is how to deal with a showstopper
  193. 7:35bug.
  194. 7:36>> Yeah.
  195. 7:36>> Right. I mean, that's kind of like 101,
  196. 7:38right? Which is why you're faced, you're
  197. 7:40like, you know, you have a bug. Um what
  198. 7:43do you do? do you stop uh and fix or you
  199. 7:47defer or you go in and say hey this is
  200. 7:50such an edge case that's kind of the
  201. 7:52judgment so I do think and as the stakes
  202. 7:56go up you want to like transaction
  203. 7:58processing I remember working on
  204. 7:59databases right you know wow like you
  205. 8:01know you got to take very seriously any
  206. 8:04bug uh where if the transaction is going
  207. 8:07to get lost right data loss is a thing
  208. 8:09that you stop the thing for so I feel a
  209. 8:13little bit culture culturally in the AI
  210. 8:15industry rediscovering maybe because
  211. 8:17when you see and it's possible that they
  212. 8:20see stuff which are showstoppers before
  213. 8:23the rest and if you see a showstopper
  214. 8:25stop the show um right to fix the bugs
  215. 8:29yeah when you saw the the hugging face
  216. 8:33run and it was super performative
  217. 8:36Dwaresh did his whole post civilizations
  218. 8:39what do you think what what's your take
  219. 8:42on that testing they ran because they
  220. 8:44could have run a test where they had
  221. 8:463,000 agents defend a bunch of websites.
  222. 8:48Instead, they instructed them to hack
  223. 8:50websites and you know the hiding of
  224. 8:53information all this
  225. 8:54anthropomorphicizing
  226. 8:56whatever of the agents. I mean the way
  227. 8:58at least I understand it was it was
  228. 9:00actually you know basically trying to uh
  229. 9:03do an eval uh for cyber gym and um as I
  230. 9:08understand it given that eval it sort of
  231. 9:12figured out a way to say let's just say
  232. 9:14reward hack uh and that's what led it to
  233. 9:17hugging phase in fact it speaks to I
  234. 9:20think what's the pre you know clear
  235. 9:21issue right now which is you can have
  236. 9:24these things if they're are longunning
  237. 9:26persistent agents
  238. 9:28become essentially like new insider
  239. 9:30risks. Uh and so that I would start from
  240. 9:33the very basics of saying okay what is
  241. 9:35containment look like. So for example
  242. 9:37like one of the things that I think is
  243. 9:38going to be really an issue and a thing
  244. 9:41that needs great solutions is true
  245. 9:44aggressive monitoring of agent activity.
  246. 9:48Uh that's behavioral
  247. 9:49>> evidence
  248. 9:50>> evidence and so everything has got to be
  249. 9:52auditable. uh and then every object it
  250. 9:54access, right? If it goes and gets a
  251. 9:56secret, oh, it's going to go chain a
  252. 9:58couple of things, you should be able to
  253. 9:59see it when it's starting to chain a
  254. 10:01couple of uh vulnerabilities uh to go
  255. 10:04hack. And so I think that these are the
  256. 10:06ways um that you really have to sort of
  257. 10:09deal with these situations versus saying
  258. 10:12um in in fact I think the core of my
  259. 10:15take is we will have to get the
  260. 10:19engineering process around building out
  261. 10:23this experimental science to be more
  262. 10:26robust.
  263. 10:27>> Yeah.
  264. 10:28>> Thanks.
  265. 10:29>> So I think I think that's a great point.
  266. 10:31I love how you uh differentiated in the
  267. 10:34HuggingFace uh episode between the
  268. 10:36mundane things they got wrong like the
  269. 10:38misconfigured sandbox and HuggingFace
  270. 10:40had credentials just sitting in a public
  271. 10:41repository and there was no monitoring
  272. 10:43and then you have the genuinely novel
  273. 10:45behavior, the swarms of agents, the
  274. 10:47reward hacking. That's the stuff that
  275. 10:49has everyone freaked out. I agree that,
  276. 10:51you know, we have to now figure out how
  277. 10:53to fix the bugs or, you know, fix the
  278. 10:55deeper problem that's coming from that
  279. 10:57reward hacking. What what do you think
  280. 10:59that means for and and and and I think
  281. 11:01to their credit I think what the
  282. 11:03Frontier Labs are saying is we are now
  283. 11:05going to slow down the pace of let's say
  284. 11:08raw power and shift towards reliability
  285. 11:11and predictability and you know what
  286. 11:13they call alignment which I think is
  287. 11:14good business practice I guess what do
  288. 11:17you think that means for what we see in
  289. 11:19terms of new products for the next year
  290. 11:21or two does it mean we just kind of
  291. 11:23improve what we already have or do we
  292. 11:25see new capabilities what do you think
  293. 11:27this going to mean A great question,
  294. 11:28David. I I do think there's already a
  295. 11:30massive model overhang, right? I mean,
  296. 11:33um capability overhang in the sense of
  297. 11:35the models are very good except the
  298. 11:39broad diffusion uh requires a lot of
  299. 11:42things, right? even requires uh
  300. 11:44essentially if you're compressing
  301. 11:46workflows and changing workflows to
  302. 11:48happen differently u the amount of
  303. 11:51change management that needs to happen
  304. 11:53in order to even incorporate these
  305. 11:55systems is sort of what's taking time so
  306. 11:58to some degree I would say the and also
  307. 12:01uh the the ability to create these new
  308. 12:03form factors right I mean if you think
  309. 12:05about coding agents and coding agents
  310. 12:06became really usable when you discovered
  311. 12:09that you could have an agent loop with a
  312. 12:11file system uh and that was the
  313. 12:14breakthrough that just made coding
  314. 12:15agents work. Um and I think now maybe
  315. 12:18with KUA right so which is with Astra
  316. 12:20with KUA uh could be a way for us to
  317. 12:23even do computer use or we just use long
  318. 12:26trajectory tasks that can get completely
  319. 12:29automated. So I think these type of
  320. 12:31product innovations where the model plus
  321. 12:34the harness allow us to do things that
  322. 12:38then lead to broad adoption. Right? I
  323. 12:40even go back to the chat GPT moment for
  324. 12:42me, right? Which was it was that RHF at
  325. 12:45the very end that made a chat
  326. 12:48conversation possible. Mhm.
  327. 12:50>> Uh and so I think that yes, so there's
  328. 12:52some science, there is some form factor
  329. 12:55that then leads to broad diffusion and
  330. 12:58we now need to find the next level of
  331. 13:00these things that are doing real work in
  332. 13:02the real enterprise. Um and in that
  333. 13:05context by the way the other thing is
  334. 13:07it's going to be a multimodel world
  335. 13:09right so at this point just out of
  336. 13:10resilience right I mean think about
  337. 13:12right every enterprise now comes to me
  338. 13:13and says hey this model does refusals
  339. 13:16here this model I want weights here I
  340. 13:18don't and so the people are going to
  341. 13:20want multiple models so one of the other
  342. 13:23things that we have to get right is some
  343. 13:25standards of interop right like even KV
  344. 13:28cache like why the heck can't I use
  345. 13:30multiple model families and have KV
  346. 13:32cache reuse
  347. 13:34uh right we've had document standards
  348. 13:36you and I lived through it right but
  349. 13:37we've sort of you know you kind of have
  350. 13:40things that are interoperable in the
  351. 13:42real world everywhere else so I think
  352. 13:43this industry also has to wake up and
  353. 13:45say hey in fact if I were talking about
  354. 13:48the most important pressing things is
  355. 13:50how do I have more standards on uh
  356. 13:53interoperability how do I have a harness
  357. 13:55that is external to a model so that my
  358. 13:57memory is not tied to one model I mean
  359. 14:00this is the first time you're going to
  360. 14:01have a technology where your use of it
  361. 14:04and the exhaust in the data could not be
  362. 14:07yours. Uh I mean that you know like it's
  363. 14:09like if I g sold you a database and said
  364. 14:11hey the data you put into your database
  365. 14:13is not yours and it's mine. It goes away
  366. 14:15if I took away the license. How would
  367. 14:17you feel about it? So therefore I think
  368. 14:19we have some serious issues like that to
  369. 14:21deal with.
  370. 14:21>> I think that's a good segue.
  371. 14:22>> Sorry. Let me just ask one question to
  372. 14:24connect the um economic incentive
  373. 14:27argument on what's going on. The
  374. 14:29argument is the Frontier Labs are facing
  375. 14:33token compression. 50 bucks for OpenAI's
  376. 14:37kind of million token output versus I
  377. 14:41think someone estimated Deep Seeks new
  378. 14:42is like can go as low as 15 cents for a
  379. 14:45million tokens of output. Let's call it
  380. 14:4660 cents. 99% cost reduction.
  381. 14:50If that is the the big kind of economic
  382. 14:53crux of what the frontier labs are
  383. 14:55facing, why would most tokens be paying
  384. 14:5850 bucks? Most enterprises pay 50 bucks
  385. 15:00when they could pay 60 cents for most of
  386. 15:02their tasks. Doesn't that also beg the
  387. 15:04question, are they in the wrong business
  388. 15:06model? And I I asked this for you as the
  389. 15:08CEO of Microsoft, what's the right
  390. 15:10business model? Do you want to be making
  391. 15:11the frontier model? Do you want to be
  392. 15:14running the compute and charging for
  393. 15:16rent on your compute? Or do you want to
  394. 15:18be in the application layer? I know you
  395. 15:19talk about this a lot, but I just love
  396. 15:20your perspective from where we sit today
  397. 15:22and how this all kind of
  398. 15:24>> um
  399. 15:25>> Yeah, I think the the fundamental thing
  400. 15:26that I think we're observing is good
  401. 15:28old-fashioned competition, right? I
  402. 15:30mean, for me, if I look back at it, we
  403. 15:32were we had like some real great closed
  404. 15:34source assets, Windows. What was the
  405. 15:36check against it? It was of course the
  406. 15:38Mac, but Linux
  407. 15:41>> uh we had a great closed source product
  408. 15:44called SQL Server. What was the check
  409. 15:45against it? there was always a
  410. 15:47substitute called Postgress or MySQL. So
  411. 15:50I think that's what's happening a little
  412. 15:51bit of it is there's real competition
  413. 15:53between closed source and the open-
  414. 15:56source check is real. Um, and that's
  415. 15:59good quite frankly uh because without it
  416. 16:01I don't think we're going to have a
  417. 16:02broad frontier ecosystem or broad
  418. 16:04diffusion because otherwise we'll just
  419. 16:06we'll be back to some uh you know
  420. 16:08mainframe uh locket that's just not uh a
  421. 16:11thing to your point about if anything
  422. 16:15given that we will now hopefully
  423. 16:17continue to have a much richer choice in
  424. 16:21every layer. Right. So to me hopefully
  425. 16:24we can start building these AI because
  426. 16:26today the royalty of an AI product all
  427. 16:29going to just the model layer doesn't
  428. 16:32make sense if you really want to build a
  429. 16:34product company right it just cannot be
  430. 16:36in fact if anything like that's the same
  431. 16:38thing right which is if you take the
  432. 16:39database if there was no open-source
  433. 16:41check on closed source uh the prices
  434. 16:44wouldn't have been at a place where
  435. 16:46people could have built the app tier
  436. 16:47successfully and the with a margin and
  437. 16:50so I think the apps are going to become
  438. 16:52you know much more viable economically
  439. 16:54which is great for the ecosystem. uh
  440. 16:57there are going to be all these other
  441. 16:59layers of middleware call it right which
  442. 17:01is hey what's my memory system what's my
  443. 17:03harness and orchestration layer so
  444. 17:06there's going to be a very rich tools
  445. 17:08ecosystem there the model companies will
  446. 17:10do fine uh in fact you know the paro
  447. 17:12they can manage the token pricing based
  448. 17:15on their model family if anything I want
  449. 17:17them to work on even the KV you know
  450. 17:19these these standards
  451. 17:21>> such that we can use multiple model f in
  452. 17:24fact it's better for them in fact I
  453. 17:25worked on Windows interrupt with Unix
  454. 17:28first.
  455. 17:29>> In fact, it was counterintuitive, right?
  456. 17:31We used to think, oh my god, this
  457. 17:32interrupt means we'll be less used
  458. 17:35except we were more used.
  459. 17:37>> In fact, we became weirdly enough
  460. 17:39because there were so many variants of
  461. 17:41Unix at that time that Windows interrupt
  462. 17:44made Unix better and Windows better. And
  463. 17:46in fact, we were able to penetrate the
  464. 17:48enterprise primarily because we did that
  465. 17:51interrupt work. And so that's at least
  466. 17:54how I think about it. Satya one of these
  467. 17:56we're in this interesting moment where
  468. 17:58on the one hand you have these experts
  469. 18:01asking for regulation asking for
  470. 18:04oversight governance it typically always
  471. 18:07leads to some restriction of freedom
  472. 18:11and general society
  473. 18:14are put in a position where now we have
  474. 18:16to opine on whether this is right or
  475. 18:18wrong but then on the other side most
  476. 18:21people's lived experience
  477. 18:24is not this magical productivity boost
  478. 18:26of AI. At best, it's integrating our
  479. 18:29Apple Eyewatch data to tell us why we're
  480. 18:31sleeping less. That's like functionally
  481. 18:33the bar for most people. Or why is my
  482. 18:36kid an into chat GPT? Uh so can
  483. 18:41you just help us bridge this? I mean,
  484. 18:43you see so many enterprise applications.
  485. 18:45Where's the magic? Like where is the
  486. 18:47where are the gains in profits? Where
  487. 18:49are the huge upside breakthroughs that
  488. 18:52AI is creating that will somehow make
  489. 18:55all of this tension understandable for
  490. 18:58everybody?
  491. 18:58>> Yeah, it's a great it's a great point. I
  492. 19:00mean, I think this is the real question
  493. 19:03which is how do we truly see this in the
  494. 19:06productivity stats? How do we really see
  495. 19:08it in the GDP growth? That's broadbased.
  496. 19:10It's not just supplier
  497. 19:12>> or supply side. Um I mean the the one
  498. 19:15example that I I love and I get back to
  499. 19:18in fact healthcare is a good one right
  500. 19:20if you think about um health care and
  501. 19:23even the simple doctor patient
  502. 19:26interaction in our case we have this
  503. 19:28thing called DAX copilot um that's the
  504. 19:31place which is the most tangible example
  505. 19:33I can always point to when a doctor can
  506. 19:36spend more time with the patient caring
  507. 19:38for them versus just the entry into an
  508. 19:40EMR system that's a good productivity
  509. 19:43gain If it can triage uh the inbox for
  510. 19:46the doctor so that they can be more
  511. 19:48responsive uh that's helpful for uh uh
  512. 19:52for the patient and the care system the
  513. 19:55administrator in fact keying like the
  514. 19:57insure like because it's the
  515. 19:58triangulation of the pay patient and the
  516. 20:02health system. Yeah. Uh that's of all in
  517. 20:05fact most of healthcare is sort of all
  518. 20:07workflow cost. Uh so taming of that
  519. 20:10workflow complexity that's a helpful
  520. 20:12thing. But do you see that in Microsoft
  521. 20:14with the people that you're helping?
  522. 20:15>> Yeah, absolutely. We see that and and by
  523. 20:17the way even in in simple co-pilot
  524. 20:19cases, right, which is if you look at
  525. 20:21the amount most people think about jobs
  526. 20:24which I think there is going to be
  527. 20:25displacement there is but the bottom
  528. 20:27line is what are the new jobs that get
  529. 20:29created uh is going to be one of the key
  530. 20:32aspects of it. But also a lot of
  531. 20:35knowledge work unfortunately is drudgery
  532. 20:38right who you know I get up in the
  533. 20:40morning and I think about like man all I
  534. 20:42do is email triage right you know
  535. 20:44>> uh what if uh even just these workflows
  536. 20:48that are taking away time from things
  537. 20:50that you could be spending time on
  538. 20:52>> okay well you're bring you're bringing
  539. 20:53up this great point if you go all the
  540. 20:54way back to like the turn of the century
  541. 20:55the industrial revolution when we had a
  542. 20:577-day work week you know a lot of people
  543. 20:59forget why did we introduce the weekends
  544. 21:01it was to sort of manage the tension
  545. 21:03between different uh religious groups
  546. 21:05that had to work in the same factory.
  547. 21:06And then when you look at long run GDP
  548. 21:09outside of some exogenous events, it
  549. 21:11sort of is, you know, between two and
  550. 21:13400 basis points.
  551. 21:15>> And so what happens is as productivity
  552. 21:17boosts come in,
  553. 21:18>> human work steps back and you kind of
  554. 21:21accomplish the same amount of work.
  555. 21:23>> Do you think that that happens here? Is
  556. 21:24that is there a risk that we have a
  557. 21:27three-day work week and we're just still
  558. 21:29growing at two and a half%. Yeah, that's
  559. 21:31a great qu or will we find new things
  560. 21:34and this is where the excitement at
  561. 21:36least I have for what the real impact of
  562. 21:38AI would be is instead of just thinking
  563. 21:41about hey it has helped me augment some
  564. 21:44workflow or simplify something that's
  565. 21:47happening today is it inventing new
  566. 21:49things uh is it speeding up drug
  567. 21:52discovery um is it taking the u I don't
  568. 21:56know let's again go back to my example
  569. 21:58of okay the working capital management
  570. 22:00of a small business has become so much
  571. 22:02more efficient uh that suddenly it's no
  572. 22:06longer just oh I have an ERP or a
  573. 22:07QuickBooks like thing but I truly am
  574. 22:10making decisions based on the ability to
  575. 22:12introspect my invoices my emails and
  576. 22:15what have you and some somehow optimize
  577. 22:17my working capital that's productivity
  578. 22:20that didn't exist and so I do hope that
  579. 22:24we will start seeing GDP growth which we
  580. 22:26did see in the industrial era um during
  581. 22:29the first phase of it.
  582. 22:30>> Yeah.
  583. 22:31>> Right. So, so that I think is what is
  584. 22:34needed, right? Which is in order for all
  585. 22:35of this to play out quite frankly, we do
  586. 22:38need to see at least 7 8% GDP growth
  587. 22:42that is real and that's broad-based.
  588. 22:45>> What's the what business is Microsoft in
  589. 22:48in relation to AI? Obviously, Azure has
  590. 22:51been crushing it. you're turning away
  591. 22:53customers uh and you're doing $175
  592. 22:56billion in capex buildout, but your
  593. 22:59capex is far below what Meta is doing,
  594. 23:02far below what Google's doing. They're
  595. 23:04doing secondary raises and raising debt,
  596. 23:06350 billion. The Frontier Labs are
  597. 23:08spending 500 billion. You were so early
  598. 23:10to the party with the precient open AI
  599. 23:13investment, but then co-pilot didn't
  600. 23:16exactly land. I don't think it didn't
  601. 23:18get great reviews. You don't have a
  602. 23:20frontier model. What's the business?
  603. 23:21Please come back.
  604. 23:23>> No, but what's the business here? What's
  605. 23:24the
  606. 23:26>> Do you need to have a frontier model?
  607. 23:29>> Did Did we tell you there was one
  608. 23:30journalist on the panel?
  609. 23:31>> No, no, no. It's I mean I mean it
  610. 23:33sincerely because I'm just curious.
  611. 23:35You're a great strategist. We know that
  612. 23:37about you. Microsoft missed the mobile
  613. 23:39revolution.
  614. 23:40>> Is Microsoft going to miss the AI
  615. 23:42revolution? You don't have a frontier
  616. 23:44model? Because I always found it
  617. 23:45perplexing that you didn't. And what's
  618. 23:46the strategy there in all seriousness?
  619. 23:48Like do you think open source is going
  620. 23:49to win? you should have that play.
  621. 23:51>> Yeah. So, let me walk you uh through the
  622. 23:53sort of where we are and what we're up
  623. 23:55to on each of these. By the way, on the
  624. 23:56capex side and the buildout side, we
  625. 23:59started early. So we if you sort of
  626. 24:01cumulatively look um it's a good I'm not
  627. 24:05sort of saying you know right right now
  628. 24:07speaking about a lot of capex is not a
  629. 24:09feature it's a bug but that said but if
  630. 24:11you really go actually add up the math
  631. 24:14uh given when we started because we
  632. 24:15started multiple years before people
  633. 24:17woke up to even actually needing to
  634. 24:19build and so that's kind of one aspect
  635. 24:20of it. The other aspect of it is we are
  636. 24:23calibrating our capex in such a way that
  637. 24:24we don't we don't want to build for one
  638. 24:27or two customers right so we want to
  639. 24:29build for the long tail right because
  640. 24:31that's I think most important and that's
  641. 24:32I mean that if you're a hyperscaler
  642. 24:34you're not a supplier to two model
  643. 24:36companies that's not a business uh you
  644. 24:38have to sort of basically build a system
  645. 24:40that is great for lots of third parties
  646. 24:43uh and our own one in that context we're
  647. 24:46pretty thrilled with the progress we're
  648. 24:48making uh with even copilot if you sort
  649. 24:50of look at the subscriber numbers we
  650. 24:52gave which is this is goes back in fact
  651. 24:54to Chamat's fundamental point which is
  652. 24:55these are real enterprises using it for
  653. 24:58real workflows u and the fact that we
  654. 25:00now have 30 plus million not over forum
  655. 25:02remember the total knowledge worker base
  656. 25:05right where most people talk about 3
  657. 25:07billion people 4 billion people on the
  658. 25:09internet the entire office 365 or
  659. 25:11Microsoft 365 is the the the sort of the
  660. 25:14standard when it comes to knowledge work
  661. 25:16there's 450 million that's including all
  662. 25:18students in the world
  663. 25:19>> oh wow
  664. 25:20>> right So when we talk like the market
  665. 25:22quote unquote as defined is maybe 300 uh
  666. 25:26250 even of real enterprise users and of
  667. 25:29that we've got the penetration of close
  668. 25:31to 30 million on that and it's growing
  669. 25:33and so on. The aspect on the model side
  670. 25:37is we're thrilled about obviously our
  671. 25:39investment in open AAI the access we
  672. 25:41have to their IP which we have for a
  673. 25:43long time we're going to use that but we
  674. 25:45are well on our way building our MAI
  675. 25:46models right if you look at it we have a
  676. 25:49flash cyber model that you know with our
  677. 25:52harness orchestrating other models
  678. 25:54outperforms
  679. 25:56um on cyber gym even a mythos uh same
  680. 25:59thing we're seeing in coding same thing
  681. 26:01we're seeing in uh knowledge work right
  682. 26:04So our goal is to basically hill climb
  683. 26:06from the bottom by the way uh not
  684. 26:08distilling anything. So from the very
  685. 26:10bottom using our RLES our data uh and
  686. 26:14then also have a differentiated position
  687. 26:16with enterprises going back to
  688. 26:18addressing some of the things that they
  689. 26:19want which is hey can I have the weights
  690. 26:21can I have the weights that I can then
  691. 26:24add to my knowledge uh these are the
  692. 26:27things that we will do with our
  693. 26:28foundation. Your best advice I think to
  694. 26:30enterprises is AI sovereignty is
  695. 26:32important. Putting your data into a
  696. 26:35frontier model probably not a good idea
  697. 26:37and then you're going to be that harness
  698. 26:38for them to to help them. So my
  699. 26:40implement my advice is more like use all
  700. 26:43but be independent of all. So for
  701. 26:46example my asset test is you should
  702. 26:49always eval
  703. 26:51that matter to you right. So what's the
  704. 26:53outcome you want? you should go run that
  705. 26:57outcome through all the models. Then
  706. 27:00here's the test I would do. I would pull
  707. 27:01out a model and see whether I can retain
  708. 27:03the eval. If I can't, that means you
  709. 27:06really are dependent on something that
  710. 27:09may or may not be yours.
  711. 27:11>> Right.
  712. 27:11>> Right. That's so so my fundamental
  713. 27:14enterprise architecture would say you
  714. 27:16should have a model system that
  715. 27:18fundamentally allows you to be able to
  716. 27:21continuously hill climb on your own on
  717. 27:23eval
  718. 27:26uh while using all models closed open u
  719. 27:29if you want you can even fine-tune any
  720. 27:32of these models but you can even
  721. 27:34substitute models
  722. 27:34>> s just to build on Jason's question you
  723. 27:36had this um incredible moment I think we
  724. 27:39put it here where you said you know
  725. 27:41we're good for our 80 billion. But just
  726. 27:42to expand the question, um there's
  727. 27:45effectively this sort of bank of AI that
  728. 27:48has emerged and there's this financing
  729. 27:50mechanism that just is so important to
  730. 27:53the entire ecosystem and now broadly to
  731. 27:54the entire economy. But you've been very
  732. 27:57disciplined. You have an enormous
  733. 27:58balance sheet. You're also an investment
  734. 28:00grade issuer. So you could do what
  735. 28:03Jensen did, but you've taken a very
  736. 28:05different capital allocation approach,
  737. 28:06much larger bets, very concentrated, and
  738. 28:08you've kind of stayed into your own
  739. 28:10ecosystem. just talk us through your
  740. 28:12mindset as a capital allocator at
  741. 28:14Microsoft and that balance sheet. Yeah.
  742. 28:16So the way I'm sort of looking at our
  743. 28:20book of business whether it's the hypers
  744. 28:22scale our model or our app tier and the
  745. 28:26shape of the demand um and then what's
  746. 28:29the way to build out for it. And so if
  747. 28:31you think about these assets right there
  748. 28:32are two classes of it. There are the
  749. 28:34long lead um long duration assets like
  750. 28:37the the land power cold shell let's call
  751. 28:40it. Then there is the kit. the kit is
  752. 28:43the short-term uh asset uh that you can
  753. 28:47much more you know uh be demand driven
  754. 28:49in other words right I have to forecast
  755. 28:51let's say two years three year out
  756. 28:53demand and then and then also
  757. 28:54>> the kit means the racks the chips
  758. 28:56>> the racks the chips and what have you
  759. 28:57and that's 60% of the cost or what have
  760. 28:59you right so therefore so what we do is
  761. 29:01we go build as much um we lease we even
  762. 29:05rent now right now we're even renting
  763. 29:07quite a bit because we kind of were
  764. 29:09short on supply uh But the overall goal
  765. 29:13is to build more lease some and then if
  766. 29:17really need to surge we will even rent
  767. 29:19that's kind of on the on the on the uh
  768. 29:22assets and then the chips themselves we
  769. 29:26will try to be first of all make sure
  770. 29:28that we're matching demand and as I said
  771. 29:31my goal is not to have just two
  772. 29:33customers three customers uh it's great
  773. 29:35to have openi being one of our largest
  774. 29:37customers it's great that they're
  775. 29:39growing uh but we need more uh is the
  776. 29:41kit over earning right now and do do we
  777. 29:45need is the is the industry pushing for
  778. 29:48diversification more silicon more memory
  779. 29:51more vendors
  780. 29:52>> yeah what's happening is the workloads
  781. 29:56that are now at scale uh they obviously
  782. 29:59grew up from what GPUs were there but
  783. 30:03now the the shape is so well understood
  784. 30:06uh that you're able to optimize for a
  785. 30:09very different world right So you can
  786. 30:11sort of start building
  787. 30:13>> um and saying well you know there are
  788. 30:15these multiple phases in um an inference
  789. 30:19or a training phase so why not build
  790. 30:21silicon that's optimized for these uh
  791. 30:23and that's just going to lead to a
  792. 30:25systems architecture that I think is
  793. 30:27going to by definition have a lot more
  794. 30:29uh diversity uh I mean I know you have
  795. 30:31Jensen coming he himself if you look at
  796. 30:33his own architecture is changing quite
  797. 30:36drastically
  798. 30:36>> quite drastically
  799. 30:37>> um and so I think that there is going to
  800. 30:39be a lot more choice even there in that
  801. 30:41layer. So ours we have Jensen stuff
  802. 30:44which is I think our primary thing. We
  803. 30:45have our own uh OpenAI is building their
  804. 30:48chip so that's also going to be there.
  805. 30:50AMD is in there. So we I I my thing is
  806. 30:53to run whether it's the OpenAI models,
  807. 30:55the anthropic models or our own models
  808. 30:57on a heterogeneous kit.
  809. 30:58>> Sax I want to let you get in here before
  810. 30:59we run out of time.
  811. 31:00>> Yeah. So you know we've heard now from
  812. 31:02the the various frontier lab leaders Sam
  813. 31:05Dario Elon Demis that we need to
  814. 31:08prioritize alignment like we're talking
  815. 31:10predictability reliability robustness uh
  816. 31:13as opposed to maybe just say raw raw
  817. 31:16power. Do you think the Chinese labs
  818. 31:18will follow suit?
  819. 31:20I think that that's the dialogue um that
  820. 31:23is I think should be prioritized right
  821. 31:25so because at some level my own premise
  822. 31:28would be that
  823. 31:31that China should also deeply care uh
  824. 31:36about the same safety concerns if the
  825. 31:39United States uh cares about them right
  826. 31:42why should it be different for them it's
  827. 31:44not like they won't have the same
  828. 31:45hacking problem
  829. 31:47>> uh it's not as if uh they don't want to
  830. 31:50make sure that their citizens um are
  831. 31:53benefiting from AI just like we will
  832. 31:55want our citizens to benefit from AI. So
  833. 31:57I think that there's a possibility of
  834. 32:00international norms around it. If we
  835. 32:03really are concrete about what's the
  836. 32:04risk, why is this risk so idiosyncratic
  837. 32:07that the only people who are worried
  838. 32:09about it is the Americans. Uh it doesn't
  839. 32:12make sense, right? It's not like a thing
  840. 32:14that is sort of said, "Oh, I'm going to
  841. 32:16only show up in the United States. I'm
  842. 32:17going to be something. If it is going to
  843. 32:20go wrong, it's going to go wrong
  844. 32:21everywhere at the same time." So I think
  845. 32:22the Chinese should care. I mean they're
  846. 32:25they are a superpower.
  847. 32:27>> Well that's you use the word
  848. 32:28idiosyncratic and I think that is the
  849. 32:30right word is I don't think we know yet
  850. 32:32is this um you know conversation we're
  851. 32:35having in the US over the past week. Is
  852. 32:37it idiosyncratic to us because we have
  853. 32:39you know the strong I guess you could
  854. 32:41say doomer type uh school of thought or
  855. 32:45is it something that the rest of the
  856. 32:46world will basically feel as well?
  857. 32:48>> It's a great question
  858. 32:48>> and if they do then presumably they'd
  859. 32:50want to act on it as well. Yeah, I I
  860. 32:52just feel my my take there is that we
  861. 32:54are ahead
  862. 32:56>> and we are who we are which is we argue
  863. 33:00we sort of we compete uh we are more
  864. 33:03transparent which is all by the way
  865. 33:05virtues as far as I'm concerned so
  866. 33:07therefore the fact that this debate is
  867. 33:09happening here the world will be better
  868. 33:11off for it right so to some degree us
  869. 33:13setting if anything I would love a US
  870. 33:16set us to lead in the norms that allow
  871. 33:20us to defuse use this technology broadly
  872. 33:22and create safety standards uh that work
  873. 33:26for the world including China. But
  874. 33:27>> what do you think we should be doing
  875. 33:29that we're not doing and what are you
  876. 33:31doing at Microsoft
  877. 33:33to change the narrative the populist
  878. 33:35sentiment that we have to shut down
  879. 33:37super intelligence stop building data
  880. 33:39centers
  881. 33:40>> etc. So, so to me I think this is I am
  882. 33:44squarely focused on one of the to
  883. 33:47answering Chamat's question from earlier
  884. 33:50which is whom is it benefiting and give
  885. 33:53me concrete stories right uh we talked
  886. 33:55about the productivity benefits a bit uh
  887. 33:58whether it's in healthcare or in general
  888. 34:00knowledge work coding but I'll give you
  889. 34:03another example right I was looking at
  890. 34:05data centers because after all we didn't
  891. 34:07talk much uh today on that but there's a
  892. 34:10challenge on how does one earn
  893. 34:12permission uh to open a data center in a
  894. 34:15region. In fact, we just have some of
  895. 34:18the best longitudinal data now for a
  896. 34:21data center we built out in Quinsey,
  897. 34:23Washington, uh for 20 years, close to,
  898. 34:26you know, 2008 is when we started it.
  899. 34:28And when I look at that data and what it
  900. 34:31has meant for that community, right,
  901. 34:33where uh the tax revenues have gone up
  902. 34:3512 times, uh the paidin taxes have gone
  903. 34:40down by a third. Um the growth is higher
  904. 34:44than Seattle in Quinsey. This is a rural
  905. 34:47town. Uh they have a new school, a new
  906. 34:50hospital, a new town center, a new
  907. 34:53aquatic center. Wow.
  908. 34:54>> Uh we have two and most people say, "Oh,
  909. 34:56there not that many jobs." In fact,
  910. 34:58there have been 1,200 construction jobs
  911. 35:00in that region all through that 20-year
  912. 35:03period, right? Because it's not like you
  913. 35:05just build it and leave. You
  914. 35:06continuously refurbishing, building,
  915. 35:08expanding.
  916. 35:09>> And how big, how big is that data
  917. 35:10center?
  918. 35:10>> Uh I think it's now going to be at least
  919. 35:124 or 500 megawatt
  920. 35:14>> and it sort of will keep expanding.
  921. 35:16>> Um and so so these are uh so that's a
  922. 35:21real like that community. So earning it
  923. 35:24like just not saying hey these are all
  924. 35:25the benefits but seeing it
  925. 35:26>> but how do you get people to tell that
  926. 35:28story because that's what's missing
  927. 35:29today is those stories aren't being
  928. 35:31organically told and if a Microsoft
  929. 35:33executive gets on stage and says don't
  930. 35:34worry it's good for the community.
  931. 35:36>> Yeah. No I don't think Yeah. So I think
  932. 35:38storytelling is one thing. The other one
  933. 35:40is I think we just need more people
  934. 35:43outside of the tech industry to say yeah
  935. 35:45because if you go to Quinsey Washington
  936. 35:47they will tell you thank god for this
  937. 35:49data center. It's part of like you know.
  938. 35:51So to me that's like when it's tangible
  939. 35:55uh like that uh because that's the only
  940. 35:57way to earn permission because at some
  941. 35:58level the skepticism of any of us in the
  942. 36:01tech industry just saying things uh is
  943. 36:04so high that I think we have to now do
  944. 36:06the hard yards of actually doing things
  945. 36:09in the world uh which allow people to
  946. 36:12say okay I now believe you.
  947. 36:13>> It's a new muscle.
  948. 36:14>> It's a new muscle. It's a new muscle.
  949. 36:16>> So I think you're a good spokesperson to
  950. 36:18flex that muscle. I hope you do it more.
  951. 36:20Thank you for being with us.
  952. 36:21>> Thank you so much.
  953. 36:22>> We appreciate you.
  954. 36:29>> Thank you, sir. Appreciate your time.

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