Satya Nadella on the AI Doomer Slowdown, Microsoft’s Master Plan & Who Wins AI — Transcript
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- 0:01has generated $250 billion with a B in
- 0:04market value for Microsoft. Scott
- 0:05Nadella, chairman and CEO of Microsoft.
- 0:07>> Since you've been the CEO, three and a
- 0:09half years, the stock is up about uh I
- 0:12guess it's about 120%. I'm good for my
- 0:1580 billion. I am going to spend $80
- 0:17billion building out Azure. Maybe after
- 0:19the industrial revolution, this is the
- 0:21biggest thing. That's our goal with our
- 0:23frontier model. Our model should be the
- 0:26best model that they can use as a base.
- 0:28We create technology so that others can
- 0:31create more technology. That's who we
- 0:33are. We're tool maker.
- 0:35>> Please welcome Satia Nadella.
- 0:39>> All right.
- 0:43>> Hi guy. Good to see you coming out.
- 0:48>> Good to see you.
- 0:51>> Good morning guys.
- 0:52>> How are you?
- 0:53>> Good.
- 0:54>> Thanks for joining us.
- 0:55>> Crazy weekend, but here we are. Do we
- 0:57need to paste the frontier?
- 1:03>> So, let's start with the common sense
- 1:06part first, which is we should do what
- 1:10it takes to build stuff that serves
- 1:13humanity first and is in human control.
- 1:17You know, it's kind of crazy that we
- 1:18have to start with that level of common
- 1:20sense, but I think it's a good place.
- 1:23Then when I think about pacing whatever
- 1:26the first thing that at least I believe
- 1:29is the broad diffusion of this
- 1:32technology is the most critical thing
- 1:34because the benefits of this tech
- 1:37showing up everywhere is really what's
- 1:41all about right so at the end of the day
- 1:42if you sort of say serving humanity let
- 1:45it actually reach humanity in ways that
- 1:47it serves humanity and that means you
- 1:50got to have choice you have to have
- 1:52compet competition. You have to have all
- 1:54kinds of business models whether they're
- 1:55open weights, close weights, what have
- 1:57you. Then the other aspect I think that
- 2:01is not talked about when we talk about
- 2:03control is actually the control that for
- 2:06example customers have, enterprises or
- 2:10businesses have around this technology
- 2:12because sometimes this is so opaque,
- 2:14right? I want my privacy. I want to be
- 2:17able to embed my knowledge in a set of
- 2:19weights I control. I want to see all of
- 2:22the coot uh that's being generated. I
- 2:25want to use it to do fine-tuning of my
- 2:28own models. My IP shouldn't leak. So,
- 2:30there's an entire body of things that
- 2:32nobody's talking about as much, which is
- 2:35my I really want to make sure that this
- 2:37tech is in my control. Then we get to uh
- 2:41what is I think a real issue of safety
- 2:45and we should take it seriously which is
- 2:49we should take all the time we want uh
- 2:51to test things. In fact I love this idea
- 2:54of having third party testers. Oh wow.
- 2:57You know I you know I grew up in a
- 2:58company that's always done testing. Uh
- 3:01so it's novel that we should say wow
- 3:03they're having embedded third party
- 3:05testers. Why not? It's a great idea. In
- 3:08fact, the only thing I would say is we
- 3:09should avoid like these, you know, cozy
- 3:12arrangements of who's testing what, who
- 3:15has access to what, and it should be
- 3:16broad.
- 3:17>> Were you were you surprised though when
- 3:20both the essay landed and then it seemed
- 3:23like there was a circling of the wagons
- 3:25amongst the frontier companies? I
- 3:27>> I I think that it comes my my suspicion
- 3:30is it comes genuinely from this place
- 3:33where when you start seeing in fact it's
- 3:35fascinating, right? We are when you
- 3:37start seeing reward hacking um and
- 3:40what's happening in these environments
- 3:42right with these agent swarms there is
- 3:45the mundane there is some DevOps error
- 3:48where somebody misconfigured
- 3:50a container
- 3:51>> right right or these API keys
- 3:53>> or an API keys or yeah exactly there's
- 3:55no monitoring uh there's internet access
- 3:57there's sort of classic I would call it
- 3:59basic devops and then there is real
- 4:02novel new stuff right which is what is
- 4:04this uh reward board hacking uh that you
- 4:07know with these persistent agents and so
- 4:09on and that's a place where I'll admit
- 4:11that the science is not there it's I
- 4:13thought Yakob's post which is a good one
- 4:15which he said he called it we're growing
- 4:17intelligence not building intelligence
- 4:19so it's an experimental science and so
- 4:22the more experimental sciences uh then
- 4:26you really need to make sure you're
- 4:27doing those experiments in controlled
- 4:29environments if anything the place where
- 4:32I would love is taking even the hugging
- 4:34face incident in other places more
- 4:36transparency on what would it take in
- 4:39fact one of the fascinating things right
- 4:41now is the insider risk I mean think
- 4:43about it right if you're sitting in an
- 4:44enterprise this is all test time compute
- 4:46by the way right so it's not like oh
- 4:47it's going to only happen when in some
- 4:49training run it can happen for a very
- 4:52mundane task uh that I give one of these
- 4:55frontier models inside an enterprise uh
- 4:58where I say you know I don't I was you
- 5:00know telling David this suppose I say
- 5:01hey go optimize my working capital it
- 5:04may fake my books uh right because this
- 5:07is like a new type of insider risk
- 5:10>> and so what is the way to do that I
- 5:12would say oh go build a maybe a causal
- 5:15model like a semantic model that
- 5:17actually checks and verifies so I think
- 5:18there's a lot of product building um I I
- 5:22would say making things more robust
- 5:24which is classic engineering that we
- 5:26should be talking a lot more about
- 5:28transparently versus saying hey this is
- 5:30so mystical that you know we can't
- 5:32figure this out. Do you do you buy this
- 5:33argument that it's mystical?
- 5:35>> I I mean I I buy the argument that we do
- 5:38not understand the latent space. Uh
- 5:42right other than I thought you know as
- 5:43you said like do we understand the
- 5:45brain? We don't. We do functional MRIs
- 5:47and do neuroscience and we're trying to
- 5:49figure this out continuously getting a
- 5:52little better understanding. So I do
- 5:54think that in that sense we don't
- 5:56exactly uh have a complete un that's why
- 5:59by the way I also I don't believe in new
- 6:02release right so that's why I think
- 6:03making sure that the coots are in
- 6:06language that we can all understand in
- 6:08fact they're transparent so that when
- 6:11when I go back to an enterprise that's
- 6:13using all these models and if you have
- 6:15the full coot uh then you can
- 6:18>> chain of thought
- 6:18>> chain of thought and so then you can
- 6:20really go look at it deeply in fact you
- 6:22can have multiple models uh and you can
- 6:24look at the coot across those I think
- 6:26these are all things that I think will
- 6:28become very important
- 6:28>> satia you've worked with you've worked
- 6:30with technologists for decades
- 6:33uh and when you see as a leader of one
- 6:36company Microsoft which has very crisp
- 6:39communications with the public uh and
- 6:42you see what's happening with Daario and
- 6:44his team people coming out saying 10%
- 6:47chance we all die uh what do you think
- 6:50is going through those technologists
- 6:52minds. Do you believe they actually
- 6:55believe that this is going to kill
- 6:57humanity or are they going through some
- 6:58psychosis or are they seeing something
- 7:01working on those frontier models that is
- 7:03terrorizing them? You're not a
- 7:04psychologist, but you have worked with
- 7:06technologists for a long time. Handicap
- 7:08what's going on in these organizations
- 7:10that's all the making people feel the
- 7:12need to resign and say we're all going
- 7:15to die.
- 7:17>> Yeah. you know, it's it's hard for me to
- 7:20speak to what's happening in any of
- 7:22these places, but let let's just say uh
- 7:25how we I grew up even inside of
- 7:27Microsoft, you know, for example, you
- 7:29know, one of the biggest things you
- 7:30learn as an early sort of engineering
- 7:33lead is how to deal with a showstopper
- 7:35bug.
- 7:36>> Yeah.
- 7:36>> Right. I mean, that's kind of like 101,
- 7:38right? Which is why you're faced, you're
- 7:40like, you know, you have a bug. Um what
- 7:43do you do? do you stop uh and fix or you
- 7:47defer or you go in and say hey this is
- 7:50such an edge case that's kind of the
- 7:52judgment so I do think and as the stakes
- 7:56go up you want to like transaction
- 7:58processing I remember working on
- 7:59databases right you know wow like you
- 8:01know you got to take very seriously any
- 8:04bug uh where if the transaction is going
- 8:07to get lost right data loss is a thing
- 8:09that you stop the thing for so I feel a
- 8:13little bit culture culturally in the AI
- 8:15industry rediscovering maybe because
- 8:17when you see and it's possible that they
- 8:20see stuff which are showstoppers before
- 8:23the rest and if you see a showstopper
- 8:25stop the show um right to fix the bugs
- 8:29yeah when you saw the the hugging face
- 8:33run and it was super performative
- 8:36Dwaresh did his whole post civilizations
- 8:39what do you think what what's your take
- 8:42on that testing they ran because they
- 8:44could have run a test where they had
- 8:463,000 agents defend a bunch of websites.
- 8:48Instead, they instructed them to hack
- 8:50websites and you know the hiding of
- 8:53information all this
- 8:54anthropomorphicizing
- 8:56whatever of the agents. I mean the way
- 8:58at least I understand it was it was
- 9:00actually you know basically trying to uh
- 9:03do an eval uh for cyber gym and um as I
- 9:08understand it given that eval it sort of
- 9:12figured out a way to say let's just say
- 9:14reward hack uh and that's what led it to
- 9:17hugging phase in fact it speaks to I
- 9:20think what's the pre you know clear
- 9:21issue right now which is you can have
- 9:24these things if they're are longunning
- 9:26persistent agents
- 9:28become essentially like new insider
- 9:30risks. Uh and so that I would start from
- 9:33the very basics of saying okay what is
- 9:35containment look like. So for example
- 9:37like one of the things that I think is
- 9:38going to be really an issue and a thing
- 9:41that needs great solutions is true
- 9:44aggressive monitoring of agent activity.
- 9:48Uh that's behavioral
- 9:49>> evidence
- 9:50>> evidence and so everything has got to be
- 9:52auditable. uh and then every object it
- 9:54access, right? If it goes and gets a
- 9:56secret, oh, it's going to go chain a
- 9:58couple of things, you should be able to
- 9:59see it when it's starting to chain a
- 10:01couple of uh vulnerabilities uh to go
- 10:04hack. And so I think that these are the
- 10:06ways um that you really have to sort of
- 10:09deal with these situations versus saying
- 10:12um in in fact I think the core of my
- 10:15take is we will have to get the
- 10:19engineering process around building out
- 10:23this experimental science to be more
- 10:26robust.
- 10:27>> Yeah.
- 10:28>> Thanks.
- 10:29>> So I think I think that's a great point.
- 10:31I love how you uh differentiated in the
- 10:34HuggingFace uh episode between the
- 10:36mundane things they got wrong like the
- 10:38misconfigured sandbox and HuggingFace
- 10:40had credentials just sitting in a public
- 10:41repository and there was no monitoring
- 10:43and then you have the genuinely novel
- 10:45behavior, the swarms of agents, the
- 10:47reward hacking. That's the stuff that
- 10:49has everyone freaked out. I agree that,
- 10:51you know, we have to now figure out how
- 10:53to fix the bugs or, you know, fix the
- 10:55deeper problem that's coming from that
- 10:57reward hacking. What what do you think
- 10:59that means for and and and and I think
- 11:01to their credit I think what the
- 11:03Frontier Labs are saying is we are now
- 11:05going to slow down the pace of let's say
- 11:08raw power and shift towards reliability
- 11:11and predictability and you know what
- 11:13they call alignment which I think is
- 11:14good business practice I guess what do
- 11:17you think that means for what we see in
- 11:19terms of new products for the next year
- 11:21or two does it mean we just kind of
- 11:23improve what we already have or do we
- 11:25see new capabilities what do you think
- 11:27this going to mean A great question,
- 11:28David. I I do think there's already a
- 11:30massive model overhang, right? I mean,
- 11:33um capability overhang in the sense of
- 11:35the models are very good except the
- 11:39broad diffusion uh requires a lot of
- 11:42things, right? even requires uh
- 11:44essentially if you're compressing
- 11:46workflows and changing workflows to
- 11:48happen differently u the amount of
- 11:51change management that needs to happen
- 11:53in order to even incorporate these
- 11:55systems is sort of what's taking time so
- 11:58to some degree I would say the and also
- 12:01uh the the ability to create these new
- 12:03form factors right I mean if you think
- 12:05about coding agents and coding agents
- 12:06became really usable when you discovered
- 12:09that you could have an agent loop with a
- 12:11file system uh and that was the
- 12:14breakthrough that just made coding
- 12:15agents work. Um and I think now maybe
- 12:18with KUA right so which is with Astra
- 12:20with KUA uh could be a way for us to
- 12:23even do computer use or we just use long
- 12:26trajectory tasks that can get completely
- 12:29automated. So I think these type of
- 12:31product innovations where the model plus
- 12:34the harness allow us to do things that
- 12:38then lead to broad adoption. Right? I
- 12:40even go back to the chat GPT moment for
- 12:42me, right? Which was it was that RHF at
- 12:45the very end that made a chat
- 12:48conversation possible. Mhm.
- 12:50>> Uh and so I think that yes, so there's
- 12:52some science, there is some form factor
- 12:55that then leads to broad diffusion and
- 12:58we now need to find the next level of
- 13:00these things that are doing real work in
- 13:02the real enterprise. Um and in that
- 13:05context by the way the other thing is
- 13:07it's going to be a multimodel world
- 13:09right so at this point just out of
- 13:10resilience right I mean think about
- 13:12right every enterprise now comes to me
- 13:13and says hey this model does refusals
- 13:16here this model I want weights here I
- 13:18don't and so the people are going to
- 13:20want multiple models so one of the other
- 13:23things that we have to get right is some
- 13:25standards of interop right like even KV
- 13:28cache like why the heck can't I use
- 13:30multiple model families and have KV
- 13:32cache reuse
- 13:34uh right we've had document standards
- 13:36you and I lived through it right but
- 13:37we've sort of you know you kind of have
- 13:40things that are interoperable in the
- 13:42real world everywhere else so I think
- 13:43this industry also has to wake up and
- 13:45say hey in fact if I were talking about
- 13:48the most important pressing things is
- 13:50how do I have more standards on uh
- 13:53interoperability how do I have a harness
- 13:55that is external to a model so that my
- 13:57memory is not tied to one model I mean
- 14:00this is the first time you're going to
- 14:01have a technology where your use of it
- 14:04and the exhaust in the data could not be
- 14:07yours. Uh I mean that you know like it's
- 14:09like if I g sold you a database and said
- 14:11hey the data you put into your database
- 14:13is not yours and it's mine. It goes away
- 14:15if I took away the license. How would
- 14:17you feel about it? So therefore I think
- 14:19we have some serious issues like that to
- 14:21deal with.
- 14:21>> I think that's a good segue.
- 14:22>> Sorry. Let me just ask one question to
- 14:24connect the um economic incentive
- 14:27argument on what's going on. The
- 14:29argument is the Frontier Labs are facing
- 14:33token compression. 50 bucks for OpenAI's
- 14:37kind of million token output versus I
- 14:41think someone estimated Deep Seeks new
- 14:42is like can go as low as 15 cents for a
- 14:45million tokens of output. Let's call it
- 14:4660 cents. 99% cost reduction.
- 14:50If that is the the big kind of economic
- 14:53crux of what the frontier labs are
- 14:55facing, why would most tokens be paying
- 14:5850 bucks? Most enterprises pay 50 bucks
- 15:00when they could pay 60 cents for most of
- 15:02their tasks. Doesn't that also beg the
- 15:04question, are they in the wrong business
- 15:06model? And I I asked this for you as the
- 15:08CEO of Microsoft, what's the right
- 15:10business model? Do you want to be making
- 15:11the frontier model? Do you want to be
- 15:14running the compute and charging for
- 15:16rent on your compute? Or do you want to
- 15:18be in the application layer? I know you
- 15:19talk about this a lot, but I just love
- 15:20your perspective from where we sit today
- 15:22and how this all kind of
- 15:24>> um
- 15:25>> Yeah, I think the the fundamental thing
- 15:26that I think we're observing is good
- 15:28old-fashioned competition, right? I
- 15:30mean, for me, if I look back at it, we
- 15:32were we had like some real great closed
- 15:34source assets, Windows. What was the
- 15:36check against it? It was of course the
- 15:38Mac, but Linux
- 15:41>> uh we had a great closed source product
- 15:44called SQL Server. What was the check
- 15:45against it? there was always a
- 15:47substitute called Postgress or MySQL. So
- 15:50I think that's what's happening a little
- 15:51bit of it is there's real competition
- 15:53between closed source and the open-
- 15:56source check is real. Um, and that's
- 15:59good quite frankly uh because without it
- 16:01I don't think we're going to have a
- 16:02broad frontier ecosystem or broad
- 16:04diffusion because otherwise we'll just
- 16:06we'll be back to some uh you know
- 16:08mainframe uh locket that's just not uh a
- 16:11thing to your point about if anything
- 16:15given that we will now hopefully
- 16:17continue to have a much richer choice in
- 16:21every layer. Right. So to me hopefully
- 16:24we can start building these AI because
- 16:26today the royalty of an AI product all
- 16:29going to just the model layer doesn't
- 16:32make sense if you really want to build a
- 16:34product company right it just cannot be
- 16:36in fact if anything like that's the same
- 16:38thing right which is if you take the
- 16:39database if there was no open-source
- 16:41check on closed source uh the prices
- 16:44wouldn't have been at a place where
- 16:46people could have built the app tier
- 16:47successfully and the with a margin and
- 16:50so I think the apps are going to become
- 16:52you know much more viable economically
- 16:54which is great for the ecosystem. uh
- 16:57there are going to be all these other
- 16:59layers of middleware call it right which
- 17:01is hey what's my memory system what's my
- 17:03harness and orchestration layer so
- 17:06there's going to be a very rich tools
- 17:08ecosystem there the model companies will
- 17:10do fine uh in fact you know the paro
- 17:12they can manage the token pricing based
- 17:15on their model family if anything I want
- 17:17them to work on even the KV you know
- 17:19these these standards
- 17:21>> such that we can use multiple model f in
- 17:24fact it's better for them in fact I
- 17:25worked on Windows interrupt with Unix
- 17:28first.
- 17:29>> In fact, it was counterintuitive, right?
- 17:31We used to think, oh my god, this
- 17:32interrupt means we'll be less used
- 17:35except we were more used.
- 17:37>> In fact, we became weirdly enough
- 17:39because there were so many variants of
- 17:41Unix at that time that Windows interrupt
- 17:44made Unix better and Windows better. And
- 17:46in fact, we were able to penetrate the
- 17:48enterprise primarily because we did that
- 17:51interrupt work. And so that's at least
- 17:54how I think about it. Satya one of these
- 17:56we're in this interesting moment where
- 17:58on the one hand you have these experts
- 18:01asking for regulation asking for
- 18:04oversight governance it typically always
- 18:07leads to some restriction of freedom
- 18:11and general society
- 18:14are put in a position where now we have
- 18:16to opine on whether this is right or
- 18:18wrong but then on the other side most
- 18:21people's lived experience
- 18:24is not this magical productivity boost
- 18:26of AI. At best, it's integrating our
- 18:29Apple Eyewatch data to tell us why we're
- 18:31sleeping less. That's like functionally
- 18:33the bar for most people. Or why is my
- 18:36kid an into chat GPT? Uh so can
- 18:41you just help us bridge this? I mean,
- 18:43you see so many enterprise applications.
- 18:45Where's the magic? Like where is the
- 18:47where are the gains in profits? Where
- 18:49are the huge upside breakthroughs that
- 18:52AI is creating that will somehow make
- 18:55all of this tension understandable for
- 18:58everybody?
- 18:58>> Yeah, it's a great it's a great point. I
- 19:00mean, I think this is the real question
- 19:03which is how do we truly see this in the
- 19:06productivity stats? How do we really see
- 19:08it in the GDP growth? That's broadbased.
- 19:10It's not just supplier
- 19:12>> or supply side. Um I mean the the one
- 19:15example that I I love and I get back to
- 19:18in fact healthcare is a good one right
- 19:20if you think about um health care and
- 19:23even the simple doctor patient
- 19:26interaction in our case we have this
- 19:28thing called DAX copilot um that's the
- 19:31place which is the most tangible example
- 19:33I can always point to when a doctor can
- 19:36spend more time with the patient caring
- 19:38for them versus just the entry into an
- 19:40EMR system that's a good productivity
- 19:43gain If it can triage uh the inbox for
- 19:46the doctor so that they can be more
- 19:48responsive uh that's helpful for uh uh
- 19:52for the patient and the care system the
- 19:55administrator in fact keying like the
- 19:57insure like because it's the
- 19:58triangulation of the pay patient and the
- 20:02health system. Yeah. Uh that's of all in
- 20:05fact most of healthcare is sort of all
- 20:07workflow cost. Uh so taming of that
- 20:10workflow complexity that's a helpful
- 20:12thing. But do you see that in Microsoft
- 20:14with the people that you're helping?
- 20:15>> Yeah, absolutely. We see that and and by
- 20:17the way even in in simple co-pilot
- 20:19cases, right, which is if you look at
- 20:21the amount most people think about jobs
- 20:24which I think there is going to be
- 20:25displacement there is but the bottom
- 20:27line is what are the new jobs that get
- 20:29created uh is going to be one of the key
- 20:32aspects of it. But also a lot of
- 20:35knowledge work unfortunately is drudgery
- 20:38right who you know I get up in the
- 20:40morning and I think about like man all I
- 20:42do is email triage right you know
- 20:44>> uh what if uh even just these workflows
- 20:48that are taking away time from things
- 20:50that you could be spending time on
- 20:52>> okay well you're bring you're bringing
- 20:53up this great point if you go all the
- 20:54way back to like the turn of the century
- 20:55the industrial revolution when we had a
- 20:577-day work week you know a lot of people
- 20:59forget why did we introduce the weekends
- 21:01it was to sort of manage the tension
- 21:03between different uh religious groups
- 21:05that had to work in the same factory.
- 21:06And then when you look at long run GDP
- 21:09outside of some exogenous events, it
- 21:11sort of is, you know, between two and
- 21:13400 basis points.
- 21:15>> And so what happens is as productivity
- 21:17boosts come in,
- 21:18>> human work steps back and you kind of
- 21:21accomplish the same amount of work.
- 21:23>> Do you think that that happens here? Is
- 21:24that is there a risk that we have a
- 21:27three-day work week and we're just still
- 21:29growing at two and a half%. Yeah, that's
- 21:31a great qu or will we find new things
- 21:34and this is where the excitement at
- 21:36least I have for what the real impact of
- 21:38AI would be is instead of just thinking
- 21:41about hey it has helped me augment some
- 21:44workflow or simplify something that's
- 21:47happening today is it inventing new
- 21:49things uh is it speeding up drug
- 21:52discovery um is it taking the u I don't
- 21:56know let's again go back to my example
- 21:58of okay the working capital management
- 22:00of a small business has become so much
- 22:02more efficient uh that suddenly it's no
- 22:06longer just oh I have an ERP or a
- 22:07QuickBooks like thing but I truly am
- 22:10making decisions based on the ability to
- 22:12introspect my invoices my emails and
- 22:15what have you and some somehow optimize
- 22:17my working capital that's productivity
- 22:20that didn't exist and so I do hope that
- 22:24we will start seeing GDP growth which we
- 22:26did see in the industrial era um during
- 22:29the first phase of it.
- 22:30>> Yeah.
- 22:31>> Right. So, so that I think is what is
- 22:34needed, right? Which is in order for all
- 22:35of this to play out quite frankly, we do
- 22:38need to see at least 7 8% GDP growth
- 22:42that is real and that's broad-based.
- 22:45>> What's the what business is Microsoft in
- 22:48in relation to AI? Obviously, Azure has
- 22:51been crushing it. you're turning away
- 22:53customers uh and you're doing $175
- 22:56billion in capex buildout, but your
- 22:59capex is far below what Meta is doing,
- 23:02far below what Google's doing. They're
- 23:04doing secondary raises and raising debt,
- 23:06350 billion. The Frontier Labs are
- 23:08spending 500 billion. You were so early
- 23:10to the party with the precient open AI
- 23:13investment, but then co-pilot didn't
- 23:16exactly land. I don't think it didn't
- 23:18get great reviews. You don't have a
- 23:20frontier model. What's the business?
- 23:21Please come back.
- 23:23>> No, but what's the business here? What's
- 23:24the
- 23:26>> Do you need to have a frontier model?
- 23:29>> Did Did we tell you there was one
- 23:30journalist on the panel?
- 23:31>> No, no, no. It's I mean I mean it
- 23:33sincerely because I'm just curious.
- 23:35You're a great strategist. We know that
- 23:37about you. Microsoft missed the mobile
- 23:39revolution.
- 23:40>> Is Microsoft going to miss the AI
- 23:42revolution? You don't have a frontier
- 23:44model? Because I always found it
- 23:45perplexing that you didn't. And what's
- 23:46the strategy there in all seriousness?
- 23:48Like do you think open source is going
- 23:49to win? you should have that play.
- 23:51>> Yeah. So, let me walk you uh through the
- 23:53sort of where we are and what we're up
- 23:55to on each of these. By the way, on the
- 23:56capex side and the buildout side, we
- 23:59started early. So we if you sort of
- 24:01cumulatively look um it's a good I'm not
- 24:05sort of saying you know right right now
- 24:07speaking about a lot of capex is not a
- 24:09feature it's a bug but that said but if
- 24:11you really go actually add up the math
- 24:14uh given when we started because we
- 24:15started multiple years before people
- 24:17woke up to even actually needing to
- 24:19build and so that's kind of one aspect
- 24:20of it. The other aspect of it is we are
- 24:23calibrating our capex in such a way that
- 24:24we don't we don't want to build for one
- 24:27or two customers right so we want to
- 24:29build for the long tail right because
- 24:31that's I think most important and that's
- 24:32I mean that if you're a hyperscaler
- 24:34you're not a supplier to two model
- 24:36companies that's not a business uh you
- 24:38have to sort of basically build a system
- 24:40that is great for lots of third parties
- 24:43uh and our own one in that context we're
- 24:46pretty thrilled with the progress we're
- 24:48making uh with even copilot if you sort
- 24:50of look at the subscriber numbers we
- 24:52gave which is this is goes back in fact
- 24:54to Chamat's fundamental point which is
- 24:55these are real enterprises using it for
- 24:58real workflows u and the fact that we
- 25:00now have 30 plus million not over forum
- 25:02remember the total knowledge worker base
- 25:05right where most people talk about 3
- 25:07billion people 4 billion people on the
- 25:09internet the entire office 365 or
- 25:11Microsoft 365 is the the the sort of the
- 25:14standard when it comes to knowledge work
- 25:16there's 450 million that's including all
- 25:18students in the world
- 25:19>> oh wow
- 25:20>> right So when we talk like the market
- 25:22quote unquote as defined is maybe 300 uh
- 25:26250 even of real enterprise users and of
- 25:29that we've got the penetration of close
- 25:31to 30 million on that and it's growing
- 25:33and so on. The aspect on the model side
- 25:37is we're thrilled about obviously our
- 25:39investment in open AAI the access we
- 25:41have to their IP which we have for a
- 25:43long time we're going to use that but we
- 25:45are well on our way building our MAI
- 25:46models right if you look at it we have a
- 25:49flash cyber model that you know with our
- 25:52harness orchestrating other models
- 25:54outperforms
- 25:56um on cyber gym even a mythos uh same
- 25:59thing we're seeing in coding same thing
- 26:01we're seeing in uh knowledge work right
- 26:04So our goal is to basically hill climb
- 26:06from the bottom by the way uh not
- 26:08distilling anything. So from the very
- 26:10bottom using our RLES our data uh and
- 26:14then also have a differentiated position
- 26:16with enterprises going back to
- 26:18addressing some of the things that they
- 26:19want which is hey can I have the weights
- 26:21can I have the weights that I can then
- 26:24add to my knowledge uh these are the
- 26:27things that we will do with our
- 26:28foundation. Your best advice I think to
- 26:30enterprises is AI sovereignty is
- 26:32important. Putting your data into a
- 26:35frontier model probably not a good idea
- 26:37and then you're going to be that harness
- 26:38for them to to help them. So my
- 26:40implement my advice is more like use all
- 26:43but be independent of all. So for
- 26:46example my asset test is you should
- 26:49always eval
- 26:51that matter to you right. So what's the
- 26:53outcome you want? you should go run that
- 26:57outcome through all the models. Then
- 27:00here's the test I would do. I would pull
- 27:01out a model and see whether I can retain
- 27:03the eval. If I can't, that means you
- 27:06really are dependent on something that
- 27:09may or may not be yours.
- 27:11>> Right.
- 27:11>> Right. That's so so my fundamental
- 27:14enterprise architecture would say you
- 27:16should have a model system that
- 27:18fundamentally allows you to be able to
- 27:21continuously hill climb on your own on
- 27:23eval
- 27:26uh while using all models closed open u
- 27:29if you want you can even fine-tune any
- 27:32of these models but you can even
- 27:34substitute models
- 27:34>> s just to build on Jason's question you
- 27:36had this um incredible moment I think we
- 27:39put it here where you said you know
- 27:41we're good for our 80 billion. But just
- 27:42to expand the question, um there's
- 27:45effectively this sort of bank of AI that
- 27:48has emerged and there's this financing
- 27:50mechanism that just is so important to
- 27:53the entire ecosystem and now broadly to
- 27:54the entire economy. But you've been very
- 27:57disciplined. You have an enormous
- 27:58balance sheet. You're also an investment
- 28:00grade issuer. So you could do what
- 28:03Jensen did, but you've taken a very
- 28:05different capital allocation approach,
- 28:06much larger bets, very concentrated, and
- 28:08you've kind of stayed into your own
- 28:10ecosystem. just talk us through your
- 28:12mindset as a capital allocator at
- 28:14Microsoft and that balance sheet. Yeah.
- 28:16So the way I'm sort of looking at our
- 28:20book of business whether it's the hypers
- 28:22scale our model or our app tier and the
- 28:26shape of the demand um and then what's
- 28:29the way to build out for it. And so if
- 28:31you think about these assets right there
- 28:32are two classes of it. There are the
- 28:34long lead um long duration assets like
- 28:37the the land power cold shell let's call
- 28:40it. Then there is the kit. the kit is
- 28:43the short-term uh asset uh that you can
- 28:47much more you know uh be demand driven
- 28:49in other words right I have to forecast
- 28:51let's say two years three year out
- 28:53demand and then and then also
- 28:54>> the kit means the racks the chips
- 28:56>> the racks the chips and what have you
- 28:57and that's 60% of the cost or what have
- 28:59you right so therefore so what we do is
- 29:01we go build as much um we lease we even
- 29:05rent now right now we're even renting
- 29:07quite a bit because we kind of were
- 29:09short on supply uh But the overall goal
- 29:13is to build more lease some and then if
- 29:17really need to surge we will even rent
- 29:19that's kind of on the on the on the uh
- 29:22assets and then the chips themselves we
- 29:26will try to be first of all make sure
- 29:28that we're matching demand and as I said
- 29:31my goal is not to have just two
- 29:33customers three customers uh it's great
- 29:35to have openi being one of our largest
- 29:37customers it's great that they're
- 29:39growing uh but we need more uh is the
- 29:41kit over earning right now and do do we
- 29:45need is the is the industry pushing for
- 29:48diversification more silicon more memory
- 29:51more vendors
- 29:52>> yeah what's happening is the workloads
- 29:56that are now at scale uh they obviously
- 29:59grew up from what GPUs were there but
- 30:03now the the shape is so well understood
- 30:06uh that you're able to optimize for a
- 30:09very different world right So you can
- 30:11sort of start building
- 30:13>> um and saying well you know there are
- 30:15these multiple phases in um an inference
- 30:19or a training phase so why not build
- 30:21silicon that's optimized for these uh
- 30:23and that's just going to lead to a
- 30:25systems architecture that I think is
- 30:27going to by definition have a lot more
- 30:29uh diversity uh I mean I know you have
- 30:31Jensen coming he himself if you look at
- 30:33his own architecture is changing quite
- 30:36drastically
- 30:36>> quite drastically
- 30:37>> um and so I think that there is going to
- 30:39be a lot more choice even there in that
- 30:41layer. So ours we have Jensen stuff
- 30:44which is I think our primary thing. We
- 30:45have our own uh OpenAI is building their
- 30:48chip so that's also going to be there.
- 30:50AMD is in there. So we I I my thing is
- 30:53to run whether it's the OpenAI models,
- 30:55the anthropic models or our own models
- 30:57on a heterogeneous kit.
- 30:58>> Sax I want to let you get in here before
- 30:59we run out of time.
- 31:00>> Yeah. So you know we've heard now from
- 31:02the the various frontier lab leaders Sam
- 31:05Dario Elon Demis that we need to
- 31:08prioritize alignment like we're talking
- 31:10predictability reliability robustness uh
- 31:13as opposed to maybe just say raw raw
- 31:16power. Do you think the Chinese labs
- 31:18will follow suit?
- 31:20I think that that's the dialogue um that
- 31:23is I think should be prioritized right
- 31:25so because at some level my own premise
- 31:28would be that
- 31:31that China should also deeply care uh
- 31:36about the same safety concerns if the
- 31:39United States uh cares about them right
- 31:42why should it be different for them it's
- 31:44not like they won't have the same
- 31:45hacking problem
- 31:47>> uh it's not as if uh they don't want to
- 31:50make sure that their citizens um are
- 31:53benefiting from AI just like we will
- 31:55want our citizens to benefit from AI. So
- 31:57I think that there's a possibility of
- 32:00international norms around it. If we
- 32:03really are concrete about what's the
- 32:04risk, why is this risk so idiosyncratic
- 32:07that the only people who are worried
- 32:09about it is the Americans. Uh it doesn't
- 32:12make sense, right? It's not like a thing
- 32:14that is sort of said, "Oh, I'm going to
- 32:16only show up in the United States. I'm
- 32:17going to be something. If it is going to
- 32:20go wrong, it's going to go wrong
- 32:21everywhere at the same time." So I think
- 32:22the Chinese should care. I mean they're
- 32:25they are a superpower.
- 32:27>> Well that's you use the word
- 32:28idiosyncratic and I think that is the
- 32:30right word is I don't think we know yet
- 32:32is this um you know conversation we're
- 32:35having in the US over the past week. Is
- 32:37it idiosyncratic to us because we have
- 32:39you know the strong I guess you could
- 32:41say doomer type uh school of thought or
- 32:45is it something that the rest of the
- 32:46world will basically feel as well?
- 32:48>> It's a great question
- 32:48>> and if they do then presumably they'd
- 32:50want to act on it as well. Yeah, I I
- 32:52just feel my my take there is that we
- 32:54are ahead
- 32:56>> and we are who we are which is we argue
- 33:00we sort of we compete uh we are more
- 33:03transparent which is all by the way
- 33:05virtues as far as I'm concerned so
- 33:07therefore the fact that this debate is
- 33:09happening here the world will be better
- 33:11off for it right so to some degree us
- 33:13setting if anything I would love a US
- 33:16set us to lead in the norms that allow
- 33:20us to defuse use this technology broadly
- 33:22and create safety standards uh that work
- 33:26for the world including China. But
- 33:27>> what do you think we should be doing
- 33:29that we're not doing and what are you
- 33:31doing at Microsoft
- 33:33to change the narrative the populist
- 33:35sentiment that we have to shut down
- 33:37super intelligence stop building data
- 33:39centers
- 33:40>> etc. So, so to me I think this is I am
- 33:44squarely focused on one of the to
- 33:47answering Chamat's question from earlier
- 33:50which is whom is it benefiting and give
- 33:53me concrete stories right uh we talked
- 33:55about the productivity benefits a bit uh
- 33:58whether it's in healthcare or in general
- 34:00knowledge work coding but I'll give you
- 34:03another example right I was looking at
- 34:05data centers because after all we didn't
- 34:07talk much uh today on that but there's a
- 34:10challenge on how does one earn
- 34:12permission uh to open a data center in a
- 34:15region. In fact, we just have some of
- 34:18the best longitudinal data now for a
- 34:21data center we built out in Quinsey,
- 34:23Washington, uh for 20 years, close to,
- 34:26you know, 2008 is when we started it.
- 34:28And when I look at that data and what it
- 34:31has meant for that community, right,
- 34:33where uh the tax revenues have gone up
- 34:3512 times, uh the paidin taxes have gone
- 34:40down by a third. Um the growth is higher
- 34:44than Seattle in Quinsey. This is a rural
- 34:47town. Uh they have a new school, a new
- 34:50hospital, a new town center, a new
- 34:53aquatic center. Wow.
- 34:54>> Uh we have two and most people say, "Oh,
- 34:56there not that many jobs." In fact,
- 34:58there have been 1,200 construction jobs
- 35:00in that region all through that 20-year
- 35:03period, right? Because it's not like you
- 35:05just build it and leave. You
- 35:06continuously refurbishing, building,
- 35:08expanding.
- 35:09>> And how big, how big is that data
- 35:10center?
- 35:10>> Uh I think it's now going to be at least
- 35:124 or 500 megawatt
- 35:14>> and it sort of will keep expanding.
- 35:16>> Um and so so these are uh so that's a
- 35:21real like that community. So earning it
- 35:24like just not saying hey these are all
- 35:25the benefits but seeing it
- 35:26>> but how do you get people to tell that
- 35:28story because that's what's missing
- 35:29today is those stories aren't being
- 35:31organically told and if a Microsoft
- 35:33executive gets on stage and says don't
- 35:34worry it's good for the community.
- 35:36>> Yeah. No I don't think Yeah. So I think
- 35:38storytelling is one thing. The other one
- 35:40is I think we just need more people
- 35:43outside of the tech industry to say yeah
- 35:45because if you go to Quinsey Washington
- 35:47they will tell you thank god for this
- 35:49data center. It's part of like you know.
- 35:51So to me that's like when it's tangible
- 35:55uh like that uh because that's the only
- 35:57way to earn permission because at some
- 35:58level the skepticism of any of us in the
- 36:01tech industry just saying things uh is
- 36:04so high that I think we have to now do
- 36:06the hard yards of actually doing things
- 36:09in the world uh which allow people to
- 36:12say okay I now believe you.
- 36:13>> It's a new muscle.
- 36:14>> It's a new muscle. It's a new muscle.
- 36:16>> So I think you're a good spokesperson to
- 36:18flex that muscle. I hope you do it more.
- 36:20Thank you for being with us.
- 36:21>> Thank you so much.
- 36:22>> We appreciate you.
- 36:29>> Thank you, sir. Appreciate your time.
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