Sanjiv Goenka On Billionaires, The Next Big Opportunities & Building Wealth | FO553 Raj Shamani — Transcript
Full transcript
- 0:00One of the biggest questions almost
- 0:02everybody searches on internet. How do
- 0:05billionaires see opportunities before
- 0:08anyone else?
- 0:09>> It's simply because you have access to
- 0:11data ahead of others. Say when I took
- 0:13the power business, Kolkata was reeling
- 0:16under 14 15 hours of power cuts every
- 0:19day and so to me if you could solve this
- 0:22problem there was an opportunity.
- 0:25>> How much revenue does it do today? We
- 0:27our assets there are about 40,000
- 0:29crores.
- 0:30>> 10 crores to 40,000 cr.
- 0:32>> Yeah.
- 0:33>> Dr. Sanjie Goena, chairman of the RPSG
- 0:36group. In this episode, he shares
- 0:38powerful insights, lessons and
- 0:40fascinating stories from his
- 0:41entrepreneurial journey that can help
- 0:43you build and scale your business.
- 0:47Tell me ideas today [music] which you
- 0:49feel are going to become something big.
- 0:51Renewable energy in every sense of the
- 0:53word. Solar, wind combined with battery
- 0:57storage I think is a great great avenue.
- 1:00I do believe data centers is a very big
- 1:03opportunity and you see all the biggies
- 1:05getting into data centers.
- 1:07>> Coming to your family now the business
- 1:09is running in the family since 220 years
- 1:12and it's only expanding and getting
- 1:14bigger and bigger. You're seventh
- 1:15generation right? There must be some
- 1:17core value which runs in your family.
- 1:19What is that? So one is reinvent
- 1:22yourself. You get into industries that
- 1:25are promising as opposed to industries
- 1:28that are sunset and be dispassionate
- 1:30about divestments. The second thing was
- 1:33that you be fair in your dealings
- 1:40and basically just being compassionate.
- 1:43So people who work with you not only
- 1:46root [music] for you but they pray for
- 1:48you. Tell me the story of how did you
- 1:51acquire Sarajama?
- 1:53>> Sarajama was acquired by my father. He
- 1:55was a very great friend of Baskar. He
- 1:58told him
- 2:04he told him
- 2:08dad said okay. That's how the deal got
- 2:10done.
- 2:12literally a group.
- 2:15>> Does it bother you when people hate you
- 2:17or accuse you of something or troll you?
- 2:20What is your source of information right
- 2:22now? Like what do you read every day?
- 2:24Where do you get your information from?
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- 2:33you to subscribe to our channel. The
- 2:35more subscribers we have, the better and
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- 2:39you more value through these
- 2:41conversations. And also the full audio
- 2:44experience of the show is available on
- 2:46Spotify where you can follow us and
- 2:48stream and listen to all our episodes
- 2:55as a business leader. Okay. One of the
- 2:58biggest questions which
- 3:01almost everybody searches on internet.
- 3:04Okay, which is fascinating to me. It's a
- 3:07it's a it's a very noob naive question
- 3:10but it is what it is.
- 3:13How do billionaires or like large
- 3:16industrialist and business leaders see
- 3:18opportunities before anyone else?
- 3:22>> It's simply because you have access to
- 3:24data ahead of others.
- 3:27you're you're meeting people at a
- 3:31certain level.
- 3:32You're in touch with consultants with uh
- 3:36with the Mckenzies of the world and the
- 3:38BCGs of the world and so you're getting
- 3:41ideas
- 3:43>> and then you have your own experience
- 3:46and so not every idea sounds good, not
- 3:48every idea is doable,
- 3:51>> not every idea is meant for you.
- 3:53>> Mhm.
- 3:54But because you have access to that data
- 3:56and information before others
- 4:00uh it helps.
- 4:03>> What is your source of information right
- 4:05now? Like what do you read every day?
- 4:07Where do you get your information from?
- 4:09At least the ones you can tell which
- 4:11everybody can access.
- 4:12>> You know it's generally about actually
- 4:14reading things
- 4:17on areas that interest you.
- 4:18>> Okay.
- 4:19>> So you can you can take social media to
- 4:21read it. You can use a claude to get
- 4:24data. You can I mean you can do
- 4:26whatever.
- 4:27>> But if you can keep getting data on
- 4:30things that interest you,
- 4:33something somewhere
- 4:36will sound more promising to you as a
- 4:39business proposition
- 4:41and then you get a McKenzie or a BCG to
- 4:45actually validate whether it makes sense
- 4:47or not. Hm.
- 4:49So out of all the ideas, hundreds of
- 4:52ideas you're getting, information,
- 4:54people you're meeting, right? They're
- 4:56they're telling you thousands of ideas,
- 4:58right?
- 4:59Tell me top three ideas today which you
- 5:03feel are going to become something big
- 5:06whoever if somebody decides to build in
- 5:09build a business in that area. renewable
- 5:12energy in every sense of the word,
- 5:15>> solar, wind, hybrid.
- 5:20The prime minister has now I mean it's
- 5:24remarkable to see the brilliance of
- 5:26Modi.
- 5:28Uh he's floated this idea of floating
- 5:33solar panels.
- 5:36So you're not consuming land area to do
- 5:38this. M
- 5:40>> so you're going to do it on water.
- 5:44>> Anything to do with renewable energy I
- 5:47think is a huge opportunity.
- 5:49>> The energy requirements of the country
- 5:51are enormous
- 5:53>> and thermal will take you up to a point.
- 5:57So this whole thing of renewable energy
- 6:00combined with battery
- 6:03storage
- 6:05I think is is a great great avenue.
- 6:08>> Okay. Yeah.
- 6:09>> And the whole whole
- 6:11thing the whole proposition that goes
- 6:13into it, solar cells, solar modules,
- 6:17>> everything
- 6:18>> each one of those would would
- 6:20individually be very good propositions.
- 6:22So it's like say 30 40 years ago
- 6:28start
- 6:30there's an whole ecosystem that
- 6:32developed in Guram for all the
- 6:35components that went into a car.
- 6:37>> Yeah. Yeah. So this is the same thing
- 6:38for renewable. It's not only about just
- 6:41generation of electricity. It's about
- 6:43the whole thing of the the paraphernalia
- 6:46that goes into building a solar plant or
- 6:50a wind plant
- 6:52everything.
- 6:53>> Okay. Is there any specific thing in the
- 6:57renewable which you see right now where
- 7:00India doesn't have a capacity or
- 7:01capability to do because you're in
- 7:03energy business so you understand this
- 7:05right? that one is building these large
- 7:10solar plants, right, where people are
- 7:12going to just generate electricity. But
- 7:15then other is do we need junction boxes?
- 7:17Do we need modules? Do we need storage?
- 7:20Do we need batteries? Like somehow what
- 7:22is that one thing if you can be very
- 7:24specific? Is there anything that you
- 7:26know?
- 7:27>> You know I think at the end of the day
- 7:28you need more capacity on everything.
- 7:30Mhm.
- 7:31>> So
- 7:33you start with transformers,
- 7:35you start with turbines.
- 7:37>> Mhm.
- 7:38>> You get on to uh the actual panels, the
- 7:42modules, the sales.
- 7:45Then you get on to battery.
- 7:48>> I think that whole area
- 7:52I mean we have the capability but we are
- 7:55not scaled up to the extent that we will
- 7:57be in a few years.
- 7:58>> Okay. So I think getting to scale is
- 8:01very important
- 8:02>> in any of this and you feel
- 8:03opportunities in everything
- 8:04>> in everywhere in every every of this.
- 8:07Then this whole thing about
- 8:09battery.
- 8:10>> Mhm.
- 8:11>> You know it's not only about battery
- 8:12storage where you can store power for a
- 8:15few hours.
- 8:16>> Mhm. And uh but it's about battery per
- 8:20se and that in itself is just such a
- 8:24huge opportunity
- 8:26and whether it's lithium whether it's
- 8:28non- lithium I mean technology is
- 8:31changing every day and how do you get
- 8:34into things into components into
- 8:36chemicals that go into the back battery
- 8:40>> okay
- 8:40>> and that speed up charging that retain
- 8:45or enable retention ion of the charge
- 8:47for a longer period.
- 8:49Uh so I think all this this whole range
- 8:54of products is nent. We are developing
- 8:58we still have to develop.
- 9:01>> I mean renewable energy yes but in
- 9:04batteries I think a lot more needs to be
- 9:06done
- 9:07>> is being done.
- 9:08>> Okay. Yeah.
- 9:09>> So that's one second opportunity.
- 9:11>> This is two actually. Battery is one
- 9:13renewable is uh is the other.
- 9:16I do believe uh I mean data centers is a
- 9:21very big opportunity and you see all the
- 9:24biggies getting into data centers and
- 9:27the amount of data crunching that
- 9:30Indians are doing and will do in the
- 9:33future
- 9:34and the world will do and can India
- 9:37become the hub for data centers
- 9:40everywhere. So that's another very big
- 9:43opportunity but I think that scale is so
- 9:46large that barring an Amani and Adani I
- 9:49think uh not many Indian players will be
- 9:52getting into it.
- 9:53>> Yeah that's what like so tell me an
- 9:54opportunity which young entrepreneurs
- 9:56can get in because this is beyond
- 9:59people's means at this point.
- 10:02>> You get unicorns several unicorns every
- 10:04year. I mean uh
- 10:07but I frankly whereas I admire them I
- 10:10applaud them.
- 10:13I do not understand this concept of
- 10:18keeping on incurring losses
- 10:22and yes if it's a finite plan for 2
- 10:25years 3 years four years I can
- 10:26understand it but you get higher
- 10:29valuations and you take
- 10:32more equity to fund the losses but at
- 10:34some stage you have to get into profits
- 10:36right
- 10:37>> so you cannot always drive the business
- 10:40purely on valuations
- 10:43At some stage it has to be self
- 10:46sustaining and selfgenerating.
- 10:50So
- 10:52there are lots of ideas and there are
- 10:53lots of thoughts and lots of unicorns
- 10:55and people are doing brilliantly
- 10:59but you don't want yet another by juice
- 11:02>> m
- 11:04>> you know uh so I think one has to be
- 11:07careful enthusiasm is very good
- 11:12enterprise is very good entrepreneurship
- 11:15is very good
- 11:17but temperate it with reality or
- 11:20realism.
- 11:22>> It can't be just valuations.
- 11:25>> It can be valuations to start off with
- 11:28and you can use that as a means to
- 11:30finance it. And this is a great great
- 11:33gift of this government to
- 11:37Indian entrepreneurship that capital is
- 11:39available for any good idea today.
- 11:43So uh
- 11:45urban clab does brilliantly with
- 11:48electricians mass this that what a
- 11:51concept but
- 11:54they've built a model which is working
- 11:57and working profitably.
- 11:59So I think at the end of the day within
- 12:02a finite period you need to have a plan
- 12:04that gets to profits.
- 12:06>> Yeah. Do you see any idea right now
- 12:08which can get to which excites you which
- 12:11any young entrepreneur somewhere is
- 12:13doing? Maybe not at scale but you just
- 12:15understand and you're like there is
- 12:17something in it
- 12:18>> you know we are
- 12:21we are looking at Ayurveda inspired
- 12:25pharmaceutical
- 12:26>> interesting
- 12:27>> in a in a very big way. We we've we've
- 12:30launched very small without
- 12:36Sharaba without hype, without marketing
- 12:39yet. We've done clinical trials for
- 12:41these products.
- 12:44So they are Ayurveda inspired
- 12:48but they are completely herbal stroke
- 12:51flower based. So no chemicals, no this,
- 12:54no that. So we are launching we've
- 12:58launched
- 12:59uh
- 13:05>> we've modified those into infusions. So
- 13:08made it modern
- 13:11with centuries of experience of what is
- 13:16curing what
- 13:17>> but making it easy to consume
- 13:21and a modern version. A shiito paladi
- 13:27coming in a toffee form
- 13:31so kids will not be averse to consuming
- 13:33it.
- 13:35So
- 13:38it's sleep drops
- 13:40>> m
- 13:41>> which are based on flowers
- 13:43>> and I consume them and they are very
- 13:46effective. So there are lots of these
- 13:48things and this is one example. It
- 13:51doesn't consume a lot of capital.
- 13:53>> Yeah.
- 13:54>> Yes. A lot of research, a lot of
- 13:55patience
- 13:57but once you get the product right then
- 14:00you can start scaling up. So Ayurveda
- 14:03you'll think you think there's a big
- 14:05opportunity right now.
- 14:06>> I think there is a very big opportunity
- 14:07>> globally or just India
- 14:09>> in India and across the world. But what
- 14:12we have to do for the world is the world
- 14:15will look at documented data
- 14:19>> and sadly we as a country have not
- 14:22documented the success of Ayurveda.
- 14:25>> True.
- 14:26>> So we'll have to go through that process
- 14:28of clinical trials.
- 14:30>> That's a long one. It's a long one but
- 14:32if we don't start then we'll never get
- 14:34there.
- 14:35>> True. So with 360 or you're getting with
- 14:38Dr. Vya.
- 14:39>> So 360 is the modern thing. Dr. Vya is
- 14:43the conventional one.
- 14:44>> But through both you're getting
- 14:46[laughter]
- 14:47okay. You know you I was reading about
- 14:50you and one thing which
- 14:53not many people know and I found
- 14:55fascinating and I thought that is how
- 14:58I'll take the conversation forward
- 15:00today. was I was reading that there are
- 15:02a lot of articles and lot of people who
- 15:05called your father takeover king
- 15:09right and then there was another piece
- 15:12which I was reading that you are the
- 15:14transformation king like why and then I
- 15:18I went in deep and tried to understand
- 15:20that that why is that and then I was
- 15:23looking at the carbon business the
- 15:26electricity business then the s gama so
- 15:28I want to go each business by business,
- 15:31story by story and I want to understand
- 15:33but before I go there you have
- 15:36repeatedly just taken
- 15:38businesses which people wrote off like
- 15:41they you know other people called it
- 15:43that it's a bad business you should not
- 15:45go it it's in debt it's it's almost
- 15:47dying you have taken those businesses
- 15:49you have turned around them what do you
- 15:52see that other people don't see
- 15:54>> I don't know what other people don't see
- 15:57I know what I see and to [clears throat]
- 15:59me say when I took the Baba business
- 16:08>> it was
- 16:10Kolkata was reeling under 14 15 hours of
- 16:13power cuts every day.
- 16:15>> Mhm.
- 16:16>> As a kid when I was growing up we didn't
- 16:20have electricity for at least 13 14
- 16:23hours every day. When we went to
- 16:25examination halls, we were given
- 16:28blotting papers to absorb the sweat.
- 16:32Otherwise, the the paper would smudge.
- 16:37>> And so to me, if you could
- 16:40[clears throat]
- 16:41solve this problem,
- 16:44there was an opportunity.
- 16:46>> So when the opportunity presented
- 16:48itself, I grabbed it.
- 16:51little realizing that the effort
- 16:54required to to make this change or
- 16:58transformation would be enormous. My
- 17:01father with his experience realized
- 17:04that it's a stupid move.
- 17:08>> Okay.
- 17:08>> And uh he opposed it. But my mother
- 17:12said,
- 17:19"Let him make his mistakes."
- 17:21>> Yes.
- 17:21>> And she persuaded him to allow me to go
- 17:23ahead with it.
- 17:25So the process of transformation
- 17:30was herculan
- 17:33and I didn't realize that
- 17:36within 6 months
- 17:40people expected the impossible.
- 17:47It doesn't happen like that.
- 17:51And then from you becoming a hope for a
- 17:56cure,
- 17:57you became the problem
- 18:00[gasps]
- 18:01>> because of you power cuts are [laughter]
- 18:02happening.
- 18:03>> So you were not only dealing with the
- 18:05fundamental issue of low generation,
- 18:08poor distribution, poor network,
- 18:11>> poor connectivity, poor metering. you
- 18:14were also dealing with
- 18:17the social stigma of being responsible
- 18:21for power cuts
- 18:23>> so it was about actually transforming
- 18:25the mindset of the people
- 18:29>> m
- 18:30>> in the company
- 18:33and once we got our act together as as a
- 18:38business
- 18:40then about
- 18:42altering the mindset
- 18:44of the city.
- 18:46>> M
- 18:48>> that listen
- 18:51yes we took time we took 3 years or 4
- 18:54years
- 18:56but we got there
- 19:00>> and we are here to serve you and then
- 19:02from Kolkata we went to Nida. From Nida
- 19:04we went to Bharatpur. Then from there to
- 19:07Kot then to Bikan then to Chandigar
- 19:11and
- 19:14Now with experience it's very easy for
- 19:16us to do it
- 19:18>> but the first one was difficult. So it's
- 19:21about
- 19:23introducing metering.
- 19:25>> M
- 19:2845 years ago
- 19:30many of the connections were not
- 19:33metered.
- 19:35>> Okay.
- 19:35>> And the meters wouldn't work.
- 19:37>> Okay.
- 19:52So they would insert lead underneath the
- 19:56meter. Now the lead disoriented the
- 20:00reading of the meter. it just spoiled
- 20:04the calibration of the circuit and
- 20:07therefore the reading was all haywire.
- 20:11So it was literally area by area,
- 20:15connection by connection. So we for
- 20:17example said if somebody has 10 ACS in
- 20:20uh installed
- 20:22and assuming you're operating an AC for
- 20:258 hours a day
- 20:27>> so this should be your bill. Now then we
- 20:29started mapping if this should be your
- 20:30bill your bill is much less
- 20:32>> then we need to investigate that supply
- 20:35>> and 90% of such cases were pilfering.
- 20:41So it was about
- 20:44and the same people who were pilfering
- 20:46saw you as a threat
- 20:49because you were stopping their income.
- 20:52You were stopping that.
- 20:53>> Yeah. And therefore they were working
- 20:58against you. They were working for you
- 20:59to fail.
- 21:02>> Okay. And how were they working against
- 21:04you?
- 21:04>> So they they would uh so it was through
- 21:07media. In those days there was no social
- 21:09media. M
- 21:11>> so they would finance campaigns against
- 21:14us in media
- 21:18and they would do this and they would go
- 21:21into the court and
- 21:23then they would all kinds of things
- 21:26>> arrange small little protest protest
- 21:29yeah and
- 21:31>> unions
- 21:32>> they would create consumer associations
- 21:34which were all fake
- 21:36>> some were genuine but most of them were
- 21:38fake and chamber of commerce would
- 21:40object and things like that. So it was
- 21:43not only transformation of the business,
- 21:45it was transformation of the mindset and
- 21:48it was transformation of a culture that
- 21:51you pay for what you consume.
- 21:57This is not like you you're entitled to
- 21:59free electricity all your life, right?
- 22:01>> But how do you change that when everyone
- 22:05is stealing and getting it for free? How
- 22:08do you actually set a mechanism that
- 22:10they they can't steal anymore? And the
- 22:12entire city, you're not talking about
- 22:13one specific little thing.
- 22:16>> It was not the entire city. It was bulk
- 22:18of the city. It was bulk of the industry
- 22:20which was the big consumers
- 22:22>> and bulk of industrialists who were big
- 22:25consumers of ours at home.
- 22:27>> Okay.
- 22:27>> Right. Uh
- 22:31and and there were touts who would go
- 22:33around. So we had a situation where a
- 22:37tout came in met
- 22:40>> and said
- 22:43I'll make it 5,000 rupees my cut will be
- 22:4620,000
- 22:48and he had certain officials of my
- 22:50company on his payroll.
- 22:53So it was it was quite
- 22:57like a
- 22:58it it was a horrendous setup. It was an
- 23:01organized
- 23:02>> It was organized complete.
- 23:05And then you had you said you can't go
- 23:08and
- 23:12you know if you're going on inspections,
- 23:15>> you can't go in this area because you a
- 23:19certain community lives
- 23:21>> and you cannot touch them.
- 23:24And so you had to do deal with all kinds
- 23:26of issues
- 23:28and it's taken several years.
- 23:31>> Would goons disturb you? Because I'm
- 23:33assuming if there's an organized crime,
- 23:35there'll be thousands of people on
- 23:37payroll and there'll be goons.
- 23:40But you know, so
- 23:44now I realize what my father meant when
- 23:47I when he said it's a stupid decision,
- 23:51but I'm very happy that I'm in the power
- 23:53business.
- 23:54>> Mhm.
- 23:56>> I'm actually happy that I took the call
- 23:57when I did.
- 23:59Uh
- 24:02and I'm happy that I've been able to
- 24:04make this change.
- 24:05>> Yeah. because it leaves me with some
- 24:07sense of satisfaction
- 24:11that there was a change that one was
- 24:13able to do. What was the first change
- 24:15you made now that you saw compan losses,
- 24:18broken network, broken connections,
- 24:21broken distribution, the entire city
- 24:23stealing from you,
- 24:26industrialists are against you, there
- 24:27are goons disturbing you. There are so
- 24:30many things to fix. Where did you start
- 24:32fixing? Like what was the first step?
- 24:33first thing that you were like, "Okay,
- 24:35let me fix this." And then the next
- 24:37problem,
- 24:37>> the first thing was really to actually
- 24:40try and
- 24:44get people within my company to believe
- 24:47that this can be changed rather than
- 24:50believe.
- 24:54So it was to instill that confidence
- 24:57that this is doable
- 24:59>> and the stealing would stop
- 25:01>> and the stealing could stop.
- 25:05So it [laughter]
- 25:07>> like it was not certain. It was always
- 25:09probability. It was a probability
- 25:12because how do you know when it's been
- 25:15institutionalized
- 25:17>> and the government is as much part of it
- 25:20as industry is as consumers are.
- 25:25>> Uh
- 25:27>> okay.
- 25:28>> So you're you're you're fighting
- 25:29multiple battles for each connection.
- 25:34It was arduous. It was time consuming.
- 25:37It was painstaking. But
- 25:39>> yes, we've got there.
- 25:40>> But what did you see in a broken
- 25:42business? This company was broken,
- 25:44right? And from an outsers's
- 25:46perspective,
- 25:48let's say first
- 25:50you thought that okay, you want to be a
- 25:53part of providing power and you want to
- 25:56be in this business, right? But once
- 25:57you're in the process of maybe making a
- 26:00bid, acquiring, you are understanding
- 26:02and you're doing due diligence in your
- 26:04own sense, right? So you are getting
- 26:06aware about these problems that there
- 26:08will be the community will be against
- 26:10us, employees will be against us. There
- 26:12are a lot of bribery going on. There's
- 26:15lot of poor connections. Everything is
- 26:16going on. So you understand all of these
- 26:18problems. It's a broken company with
- 26:19broken concept and nobody believes. So
- 26:21broken belief as well. Now what are you
- 26:24seeing in the business? Why do you want
- 26:25it?
- 26:25>> So there was no due diligence in those
- 26:27days.
- 26:28>> Okay. [laughter]
- 26:30>> There was no due diligence. So
- 26:32>> how did you decide to buy a business and
- 26:34then just
- 26:35>> it just seemed like a decent
- 26:36opportunity? [laughter]
- 26:40So it wasn't like
- 26:42>> some exorbitant sum. So
- 26:45>> my approach was key at worst
- 26:49that was the approach.
- 26:51>> So that was the
- 26:53confidence risk it's the family won't
- 26:56sink because of this.
- 26:58>> How much revenue does it do today? the
- 27:01power business where it does a fair bit.
- 27:03>> What is it? What's the
- 27:05>> It's a public, right? So,
- 27:06>> yeah, I mean our assets there are about
- 27:0840,000 crores and we are in the process
- 27:11of building uh investing uh investments
- 27:15underway are about 54,000 crores in that
- 27:18business.
- 27:20>> Dusk crus
- 27:2210 cr to 40,000 cr.
- 27:24>> Yeah,
- 27:25>> I should look for businesses which are
- 27:27like completely broken right now.
- 27:29[laughter]
- 27:34No, but you know fun apart it was there
- 27:39must be something fundamental you must
- 27:41have changed. It's not easy to turn
- 27:43around and transform a 10 cr business
- 27:46into with so many problems. No, but it's
- 27:48also about changing the culture,
- 27:51>> a culture of suspicion
- 27:55to a culture of confidence and a sense
- 27:58of pride in doing something that nobody
- 28:02thought was doable.
- 28:04>> And once we got that sense of pride
- 28:07within the organization,
- 28:10then it became much easier.
- 28:12>> How do you do that? How do you talk? It
- 28:13was about constantly communicating
- 28:16within the team
- 28:22making them believe
- 28:23>> making them believe that it's a in
- 28:26addition to doing work
- 28:28in addition to getting recognition they
- 28:31will get blessings
- 28:33>> and that worked for you.
- 28:34>> That worked.
- 28:35>> There was a I was reading that your your
- 28:38friends used to joke about it every time
- 28:40there was a night off park. Absolutely.
- 28:43>> They used to be like you're the you're
- 28:44the one responsible for it.
- 28:46>> So I remember there was this restaurant
- 28:48called Polynia in the Oberoy Hotel
- 28:52>> and we had gone there for somebody's
- 28:54birthday celebration.
- 28:55>> Okay.
- 28:57Restaurants.
- 29:02We could go to restaurants often. Okay.
- 29:04So whenever you went it was a big thing
- 29:10hoteler
- 29:14park the whole restaurant was saying
- 29:18here's the man who's responsible for the
- 29:19parks [laughter]
- 29:24and that day I felt like sort of saying
- 29:27you know I wish I'd listened to dad
- 29:30>> how embarrassed were you
- 29:32>> I was embarrassed and I was irritated
- 29:34ated because I said you know damn it by
- 29:38that time from 14 hours you had already
- 29:41gone to about 6 hours
- 29:44>> you were not zero but you'd gone to 6
- 29:46hours so it was an improved situation
- 29:49appreciate the improvement instead of
- 29:51finding fault
- 29:54>> but did you did you had a bad day that
- 29:56night or you just you were like let I'll
- 30:00show them one day
- 30:02>> I no it was neither It was it was
- 30:05actually a sense of
- 30:09wrong decision. Did I make a wrong
- 30:11decision? You know,
- 30:13>> uh yeah.
- 30:15Is it worth this kind of
- 30:20misaction?
- 30:21>> Did you ever feel that you are in a
- 30:23thankless business?
- 30:25>> Yes. I mean now you realize a utility is
- 30:28a thankless business.
- 30:31A utility means you're there to give
- 30:33service.
- 30:35>> The fact that you're giving very good
- 30:37service
- 30:39doesn't count for anything because over
- 30:41a period of 3 months it gets taken for
- 30:44granted
- 30:47and then if you have one glitch then
- 30:50it's a problem.
- 30:50>> Yeah.
- 30:52So
- 30:54it keeps us on our toes
- 30:55>> because nobody will appreciate you for
- 30:58364 days of electricity. One day if we
- 31:02don't get electricity 1 hour
- 31:03>> 5 minutes
- 31:05>> yeah I was like in 2026 how can we lose
- 31:09>> but I think the city is
- 31:11thankfully
- 31:13very appreciative of what has happened
- 31:15here
- 31:17and uh
- 31:19>> in hindsight yes. Yeah, but we do get
- 31:23there are some naysayers
- 31:26but by and large
- 31:28we get a lot of affection and love
- 31:32from the city
- 31:33>> for transforming this piece.
- 31:34>> Yeah. Tell me for a lay man let's say if
- 31:37someone's watching it what happens
- 31:39behind the scene let's say if I
- 31:42if I switch on a light right now right
- 31:46and automatically the lights are on what
- 31:49is going behind where is the electricity
- 31:51born how is it reaching me what are the
- 31:54phases in between like
- 31:55>> so you have a transfer so first you
- 31:57generate power
- 31:58>> okay where is it generated in a
- 32:00>> so we have our own power generating
- 32:03stations you generate the power.
- 32:05>> Okay.
- 32:06>> Then you take the power
- 32:08>> and that get generated through thermal
- 32:10or solar or
- 32:11>> so it's largely for the city it's yet
- 32:13largely thermal.
- 32:15>> It's going to be over the next 2 to 3
- 32:17years 50% will become renewable.
- 32:20>> Okay.
- 32:21>> But you generate from wherever. Then you
- 32:24transport the power.
- 32:25>> Okay.
- 32:26>> You call it wheel
- 32:28>> some vehicle.
- 32:29>> Yeah. So you have buyers you have to lay
- 32:32the wires. Then you have transformers
- 32:37and you have substations
- 32:40>> which modulate the frequency of the
- 32:42power
- 32:44>> and from there it goes on to individual
- 32:46then again you have connections into
- 32:48individual homes
- 32:51>> and then it goes through that and then
- 32:52you have a meter which measures the
- 32:54amount of power you're consuming or
- 32:56drawing
- 32:58>> and how much of this entire chain comes
- 33:00from your company
- 33:02>> here in Kolkata Everything
- 33:04>> everything from that till the last
- 33:06switch like every transformer every
- 33:08>> everything everything so when we took
- 33:10over we didn't have substations
- 33:13>> we didn't have a full network which was
- 33:15efficient
- 33:16>> we didn't have transformers which were
- 33:19efficient so it was a whole system
- 33:22>> that needed refixing
- 33:24>> what's the most difficult part of it the
- 33:27generation or the distribution
- 33:29or service
- 33:30>> the generation is actually easier
- 33:32Because once your plant is set up, then
- 33:36you only need preventive maintenance and
- 33:37regular maintenance and the plant churns
- 33:40out.
- 33:40>> Okay.
- 33:41>> It's dealing with a consumer that's far
- 33:44more difficult.
- 33:45>> And is it like but dealing with consumer
- 33:48that's service, right? So every time
- 33:49they'll have billing issues or something
- 33:50like that those kind of little
- 33:52>> you actually have to keep constantly
- 33:54communicating educating
- 33:57uh and and uh so we had a similar
- 34:01experience in uh greater Nida where when
- 34:04we took over the distribution
- 34:07uh we didn't realize we were getting
- 34:09into situations where gundas were
- 34:12involved and so people came and took
- 34:15chairs and
- 34:17bang them over the heads of our people.
- 34:21So
- 34:22it was it was quite horrific
- 34:25>> recent like you
- 34:26>> no this was several years ago when we
- 34:27took over that today it's a very highly
- 34:30successful company
- 34:32>> and in the UP assembly it's been hailed
- 34:34out as an extraordinary example of
- 34:37privatization.
- 34:38Uh so you you were telling me so people
- 34:41were hitting and then
- 34:42>> and
- 34:49uh and so again it was a repeat but once
- 34:52you've gone through one it's easier to
- 34:54go through the next
- 34:58but it's a process and from 30 40 years
- 35:02ago to now it's become much easier
- 35:04because people are more exposed educated
- 35:08They frankly want a service and 90% of
- 35:10the people are willing to pay for the
- 35:12service for the consumption. Right.
- 35:15>> So it's it's that mindset has changed.
- 35:18>> Fair. Fair. And is what is about rains
- 35:22that we somehow still lose electricity
- 35:25during the rains like something goes off
- 35:28something specifically which is hard
- 35:30about the business in rains. It doesn't
- 35:31work out
- 35:32>> in our in the cities where we distribute
- 35:34that doesn't happen
- 35:35>> that. Okay. [laughter]
- 35:36But in usual cities you'll always hear
- 35:39like I I'm from Indor right? So there's
- 35:42247 365 days there is power.
- 35:46If ever sometime there's a power cut
- 35:49it's usually midnight during the rains
- 35:52something has happened
- 35:54and people usually blame it that oh
- 35:56because the weather was bad is
- 35:58>> I don't think weather has anything to do
- 36:00with that.
- 36:01>> Okay it's just an excuse. So if a city
- 36:03loses power okay now that the
- 36:06distribution is right generation is
- 36:08right servicing is right your systems in
- 36:10place still there must be some black
- 36:13swan event
- 36:14>> where city loses power
- 36:15>> you can have say if you have a huge
- 36:18cyclone
- 36:20>> then you can have a situation which
- 36:23we've had in Kolkata where trees get
- 36:26uprooted
- 36:28>> and they fall on power lines
- 36:31>> so then the lines and snap.
- 36:33>> Okay.
- 36:34>> So there have been those situations.
- 36:37Uh we had Afan which was one of the
- 36:39biggest cyclones that India has seen
- 36:42and the Kolkata Municipal Corporation
- 36:45did not have electric saws.
- 36:48So you could not cut the trees.
- 36:52Over 200 trees which were like 70 80 100
- 36:55years old had fallen
- 36:58because
- 37:00the government
- 37:02had built
- 37:05you know instead of
- 37:07the mud and everything the tree grew on
- 37:09they had built roads and pavements.
- 37:13>> So as it is the roots had become shaky
- 37:15they had cut off the roots.
- 37:16>> Yeah.
- 37:17>> So the moment
- 37:20[clears throat]
- 37:21yeah
- 37:22>> and they fell on lines.
- 37:25Now you have to cut
- 37:27the trees. But the Kolkata Municipal
- 37:30Corporation did not have electric saws.
- 37:34>> So then again the angst came on us.
- 37:42We are not the civic authority, right?
- 37:46We had a few civic, we had a few
- 37:48electric sauce. But so these are the
- 37:51situations where you can have
- 37:54if you're consuming your transformer,
- 37:57you've asked for x
- 38:01>> kilow of power.
- 38:02>> Yeah.
- 38:03>> And without intimation, you're actually
- 38:07drawing 2x or 3x
- 38:11>> up to a point, the transformer has the
- 38:13ability to give you extra power. Yeah.
- 38:15>> Beyond that the transformer bursts.
- 38:20So
- 38:21people have asked for
- 38:25they've said we've got eight ACs.
- 38:27>> Mhm.
- 38:28>> But they've actually installed 18.
- 38:32The transformer will not function.
- 38:34>> Yeah.
- 38:35>> It'll either burst or just stop
- 38:36functioning.
- 38:37>> Yeah.
- 38:37>> And in which case then you have a park
- 38:40and it's one transformer is not serving
- 38:42just one supply.
- 38:44It's serving a whole area.
- 38:48So then the power goes off everywhere.
- 38:50>> So one person or like five people
- 38:53>> can be responsible for something like
- 38:55this.
- 38:56>> So the weakest link in the entire power
- 38:59cut situation apart from natural
- 39:00calamities is the overconumption. It's
- 39:03the over consumption without
- 39:04>> or is it like some part or something in
- 39:06transformer some loose thing which keeps
- 39:09>> I see the [clears throat] technology has
- 39:10advanced so much that it's very rare for
- 39:12you to for the machine to fail.
- 39:14>> Okay. So it's over consumption.
- 39:15>> It's over consumption.
- 39:17>> Interesting. I didn't know that. I
- 39:18always thought that there is some
- 39:21some loose connection which goes wrong
- 39:23in transformer that's why the
- 39:26transformer burst and and then we face
- 39:28all of these problems.
- 39:30>> It's so us is the problem.
- 39:32>> [laughter]
- 39:34>> We've had one power cut in our office
- 39:36once
- 39:38which was and we had to change that
- 39:40office because then we later realized
- 39:42that it was the over consumption problem
- 39:44and we had to because our podcast was
- 39:47supposed to go live at 9:09 as scheduled
- 39:51about 7:00 p.m. The whole office is off
- 39:56>> just gone and
- 39:58>> but
- 40:00that's what for us it was first and then
- 40:03now we calling they're like Khalifix.
- 40:06So now there were like seven eight team
- 40:09members. I was not even there in India
- 40:11and I didn't even know this is
- 40:12happening. Okay. They didn't even tell
- 40:15me. There were like four or five of
- 40:18these like my my team members. They
- 40:21picked up a system.
- 40:23They sat on someone's bike, went to
- 40:26someone's house, connected the system
- 40:28there, and uploaded the whole podcast.
- 40:31>> But you can do it. But you know,
- 40:33frankly, that is an illegal connection,
- 40:35>> right?
- 40:36>> Going to someone's house
- 40:39>> and you've done it for a particular
- 40:41period, that's fine.
- 40:42>> Just for that uploading and coming back,
- 40:44that's fine. But this is the kind of
- 40:46thing that people do all the time.
- 40:48Meaning
- 40:49>> they hook onto somebody else's supply.
- 40:52>> But V2 went inside the house and can use
- 40:54the system.
- 40:54>> That's why now
- 40:56>> we not hooking.
- 40:56>> Close to 80% of our supply is
- 41:00uh underground. So you can't do all
- 41:02that.
- 41:03>> No, no. I I didn't hook.
- 41:04>> But you you actually connected to
- 41:06someone else's
- 41:06>> like we went to the house and then
- 41:08inside house we started a system and did
- 41:09it.
- 41:10>> But if you have something like this,
- 41:11what option do you have?
- 41:12>> Exactly.
- 41:15[laughter] said this work and we like
- 41:18the moment we got to know in our head
- 41:21the first 15 minutes I must have cursed
- 41:23everybody in the electricity world
- 41:26because that's the natural reaction
- 41:28>> yeah it's a very natur
- 41:31this was 25 uh not it was last year I
- 41:34think 2025 this is happening
- 41:36>> yeah absolutely
- 41:38>> so that was the problem okay so this was
- 41:40your power power company
- 41:45When last time when we met uh after a
- 41:49podcast you were telling me about Sarama
- 41:52and that story has been in my head and
- 41:55it's printed. Tell me the story of how
- 41:59did you a acquire Sarama that's one at
- 42:04what price? That's also I want to know
- 42:07and then C.
- 42:09>> Okay so Sarajama was acquired by my
- 42:12father.
- 42:13>> Okay. and uh
- 42:16he was a very great friend of the
- 42:19worldwide CEO of
- 42:22HMV as it was [clears throat] called in
- 42:24those days
- 42:25>> Bhaskar Merin.
- 42:26>> Mhm.
- 42:28>> And Baskar Merin uh was uh in India
- 42:34and he invited my dad for a cup of
- 42:36coffee
- 42:40and I don't know one thing or another.
- 42:42He told him
- 42:53so dad came and he said
- 43:01so my mother's my mother was very much
- 43:03into music.
- 43:05uh she would listen to music for about
- 43:07five six hours every day and she knew
- 43:10every song everything like the lyrics
- 43:13everything.
- 43:14>> So she said
- 43:19so dad then went and uh
- 43:23in those days there were no mobiles and
- 43:26phones.
- 43:31So he went and met Bhaskar Marin
- 43:36and uh he told him
- 43:42so he said
- 43:48he
- 43:51said
- 43:55so dad said okay that's how the deal got
- 44:01literally
- 44:05and then mom was involved with running
- 44:07it
- 44:09but she was running it out of emotion
- 44:13and not from a business perspective
- 44:20then you it was those days records LPs
- 44:23[snorts] and then it got converted into
- 44:25cassettes cassettes got converted into
- 44:27CDs Mhm.
- 44:28>> And we set up a CD manufacturing
- 44:30facility, etc., etc., etc.
- 44:34And we had some of the biggest hits of
- 44:35all time,
- 44:431942, Love Story,
- 44:45uh,
- 44:47>> duplicate of, uh, Yashar.
- 44:52uh
- 44:53to some some phenomenal hits
- 44:56but we were grappling with piracy.
- 44:59>> Okay.
- 45:00>> And there was mass scale piracy. There
- 45:02was organized piracy
- 45:04>> like CDs
- 45:07or something
- 45:08>> counterfeits.
- 45:09>> Yeah.
- 45:10>> Uh
- 45:12and it was an organized thing that was
- 45:15happening.
- 45:15>> Yeah. So I went to Arun Jetli who was
- 45:19one of the foremost lawyers and legal
- 45:22brains in the country
- 45:25and I said
- 45:30he study.
- 45:32So he said let's meet tomorrow evening
- 45:34at 9.
- 45:36So I went into his chamber tomorrow
- 45:37evening at 9
- 45:40and he said I've got this answer.
- 45:44I said, "What is the answer?"
- 45:47He said,
- 46:09He said we'll have to file the court and
- 46:12he says hearing but he says 100%
- 46:17which is what happened. So that was the
- 46:20first step towards protecting
- 46:23our volumes and getting legitimate sales
- 46:26or at least capturing part of the sales
- 46:28that were illegitimate
- 46:31>> or by counterfe
- 46:34>> and then
- 46:35the whole
- 46:38process got digitized and distribution
- 46:41became digital. So then there was no
- 46:42question of piracy or counterfeating or
- 46:44anything of that kind and so that menace
- 46:47went away. H but how this how does this
- 46:50business make money?
- 46:52>> What's the way?
- 46:53>> We own we own roughly I mean it's about
- 46:5650% of the total Indian music recorded
- 46:59or maybe 45% of the total Indian music
- 47:01recorded. So till the time T-Series
- 47:05became a potent threat all the music
- 47:09came to us. So all the recording was
- 47:12with us. Mhm.
- 47:14>> Then we somehow for 10 12 years we were
- 47:17absent from the music market.
- 47:19>> Why?
- 47:20>> No reason, no plausible reason. We said
- 47:25we don't want to compete with
- 47:27uh this and that. It was basically we I
- 47:31think had lost track.
- 47:33>> Okay. There's little ignorance. Uh and
- 47:35then we came up with Karva which was a
- 47:39tech technological marvel
- 47:42and then we realized that the more and
- 47:45more the Spotify and the savans and uh
- 47:48you know the Ghanaas of the world came
- 47:51people were not willing to pay only for
- 47:53old repertoire.
- 47:54>> You needed new content.
- 47:56>> Yeah.
- 47:57>> Uh they wanted the old one but it was
- 48:00new which was
- 48:02more relevant.
- 48:03>> Yeah.
- 48:04And then we got back into new Hindi film
- 48:07content. And today we have over the last
- 48:10few years if you see
- 48:13the biggest hits are ours.
- 48:17Literally the biggest hits are ours.
- 48:20>> I mean take take the top 10 of the last
- 48:245 years. Six would be ours.
- 48:29>> But how does this business make money?
- 48:31Like what do you mean by owning music?
- 48:33You own the copyright.
- 48:34>> Okay. And then where do you sell it? Who
- 48:37makes money?
- 48:38>> So you sell it. I mean YouTube
- 48:40consumption, Spotify, Ghana
- 48:44in AdSense revenue.
- 48:46>> Huh. And then you you you have the
- 48:50societies the PPLs and the IPs which
- 48:54collect revenue for concerts and
- 48:57performances and then it's divided in a
- 49:00certain proportion.
- 49:01>> Okay. And what do you mean by concerts?
- 49:03So somebody has to sing you a song,
- 49:05they'll have to pay you.
- 49:06>> They have to pay us.
- 49:07>> So if there's a DJ who's playing,
- 49:09>> so that is not always possible to
- 49:13correct. But therefore uh and now the
- 49:16government has liberalized weddings and
- 49:18all from not having to pay this.
- 49:20>> Okay. So but legally they were supposed
- 49:23to pay.
- 49:25>> So if any DJ is playing a song in a
- 49:27wedding
- 49:28>> Yeah.
- 49:28>> was supposed to pay but now it's no
- 49:30more.
- 49:30>> Now it's no more. So anybody can play
- 49:32but in a restaurant if you're playing
- 49:34>> in a wedding. In a wedding
- 49:35>> in a wedding. Okay. But in a restaurant
- 49:37if someone's playing then they have to
- 49:38pay you.
- 49:38>> Yeah.
- 49:39>> So they have to buy.
- 49:40>> So they pay they pay to the no. So the
- 49:42typically to make it easier you pay to a
- 49:44society.
- 49:45>> So there is a PPL which is a society
- 49:48which collects and then an IPRS which
- 49:50collects from
- 49:52>> everyone and then distributes to the
- 49:54music companies.
- 49:55>> Is it a big business just music owning?
- 49:58>> Yes. Yes. It's a big business.
- 50:01just like just owning music and owning
- 50:04rights of this or is there some other
- 50:06revenue out of it?
- 50:08>> No, it's it's about actually monetizing
- 50:10that music. I mean, so some
- 50:14two companies have recently taken our
- 50:16songs as jiggles for the ads.
- 50:19>> So they pay us for that.
- 50:20>> M okay. And
- 50:25what is the biggest challenge in this
- 50:27business
- 50:29in the music business?
- 50:30>> You know there is no certainty
- 50:33that the music will be a hit. So for
- 50:35every hit you will have five flops.
- 50:38>> So the predictable model is not there.
- 50:41>> It's not completely predictable. It's
- 50:42somewhat unpredictable.
- 50:44>> But then how do you build a successful
- 50:46business in this?
- 50:47>> So it has to be a portfolio. It's like a
- 50:50fund in a way, right?
- 50:51>> Okay. Not
- 50:52>> there has to be some thesis right for
- 50:54fun to succeed
- 50:55>> it depends upon what is the story line
- 50:58of the film who is the director who is
- 51:01the producer who are the stars so is
- 51:03there a higher probability of success
- 51:06>> so Sanjaya Bansali is making love and
- 51:08war that is going to be probably the
- 51:11biggest film of recent times
- 51:14>> it has Ranir Aliya and Vicki
- 51:18>> so you have as big a star cast as Yeah,
- 51:21>> you can imagine.
- 51:23>> And Sanjay does things on a scale that
- 51:26is unbelievable
- 51:29>> and he creates magic. So the chances of
- 51:32that succeeding are the highest
- 51:35compared to anything else.
- 51:36>> Mhm. Fair.
- 51:38>> So just that. So if you have to pay 50
- 51:41crores to acquire the audio rights, you
- 51:42say okay you're betting on Sanjay Laba
- 51:45Bansali's creativity on his ear for
- 51:48music on his ability to pictureize
- 51:51on the stars who are going you know so
- 51:54it's it's a combination.
- 51:56>> Got it.
- 51:56>> And his ability to do the storytelling
- 51:59>> but do you get into this is movie music
- 52:01but do you get into then
- 52:04independent music?
- 52:05>> Oh yes we do. I mean we don't
- 52:07>> like how like Warner or people would
- 52:08like to
- 52:09>> Yeah. So one of the biggest wedding
- 52:11songs of all time is our non-film album.
- 52:15>> Which one?
- 52:16>> A saj.
- 52:17>> Oh
- 52:18>> S shaher.
- 52:19>> Uhhuh.
- 52:19>> It's it's now played at every wedding.
- 52:22>> Yeah.
- 52:22>> Literally.
- 52:23>> And it's a nonmov song.
- 52:25>> It's a non movie song. It's a beautiful
- 52:26song.
- 52:27>> So it runs like a proper label.
- 52:29>> Of course. Of course. So we've launched
- 52:31uh this young kid couple of years ago,
- 52:35three four years ago called Mahi.
- 52:37>> Mhm.
- 52:38>> He is Shan's son,
- 52:39>> a brilliant student.
- 52:42He gave up his education at the age of
- 52:4417 to focus purely on music and he's
- 52:46probably 19 or 20 or 21 now.
- 52:50Has the potential of becoming one of the
- 52:52biggest music stars of all time.
- 52:55There's another young talent called
- 52:57Arjun Tawar
- 52:59who uh was the main lead for our
- 53:03theatrical production called Disco
- 53:05Dancer.
- 53:07Sings well, dances well.
- 53:11So he's done a few albums for us. Uh
- 53:15so a lot of uh I mean we've taken Diljit
- 53:18Dosange and we got him to do a song in
- 53:22Karan Johawar's film for which we had
- 53:25the audio rights. Uh
- 53:28and so there is a lot of things that you
- 53:30do
- 53:31>> is with you guys. No
- 53:33>> is with Djit is Djit.
- 53:35>> Okay.
- 53:36>> But uh
- 53:36>> he's not with anyone.
- 53:38>> He's with Warner. I don't know.
- 53:40>> He's he does independent albums. I mean
- 53:43Aijit has just done a single for us
- 53:45recently. So you know it's
- 53:48>> the big ones would do with everyone and
- 53:50he would [clears throat] capitalize on
- 53:52certain things and
- 53:54>> but all Djit's concerts are done by
- 53:56Sarama.
- 53:58>> Okay. And I was looking at some chart
- 54:00that
- 54:02your old songs are suddenly now making
- 54:06you the maximum revenue. All right. Why
- 54:10is that? Like there are few songs which
- 54:11specifically like maop
- 54:16these songs are now their revenue
- 54:19independently songs are growing like
- 54:21crazily
- 54:22because you see they're brilliant songs
- 54:25and there are so many of them a lot of
- 54:26kishor la songs do phenomenally for us
- 54:30>> like now it's why it's reviving
- 54:32>> because retro is back
- 54:35and
- 54:37when you have reality shows like the
- 54:40Indian Idol and all they are all singing
- 54:42these songs so all of them have large
- 54:46audiences so people are hearing them
- 54:50>> and radio stations are playing it so I
- 54:53think it's it's a combination of
- 54:54multiple factors and we are promoting it
- 54:56also so
- 54:58>> fair and and a large part of promoting
- 55:01that okay at least in my household all
- 55:04of a sudden this was couple of years
- 55:07back so my parents because of us started
- 55:10listening to new songs, right? But now
- 55:13there's revived because of Carva.
- 55:15>> Exactly. So Carva has become the biggest
- 55:17tool for retro music
- 55:20>> and every home has a carva.
- 55:21>> Yeah. Like my mom has gone back to now
- 55:25listening to only Latam Mangishkar and
- 55:28she's like she doesn't care about our
- 55:30songs anymore.
- 55:31>> And you see if that's playing
- 55:34and if you're around so you're also
- 55:36listening to it.
- 55:37>> Yeah. And say my grandkids if I'm
- 55:40listening to it they are also listening
- 55:42to it. They may or may not enjoy it but
- 55:45they start identifying with it when they
- 55:47hear it and discos are playing it a lot.
- 55:50>> I have started listening to them because
- 55:52my mom now exactly
- 55:54>> and now mom's not even there then also I
- 55:56hear like two three songs in my playlist
- 55:59I've added which are old songs. So you
- 56:01know like I was um I had gone for
- 56:04somebody's [snorts] uh pre-wedding okay
- 56:08party and most of the songs that they
- 56:11were playing were uh Kishor Kumar songs
- 56:17yes remixed
- 56:19>> but those were the songs
- 56:21>> songs yeah
- 56:22>> at the end of the day it's
- 56:24>> was a
- 56:26uh
- 56:27was the one which was there you know
- 56:31Bachino.
- 56:34>> Yeah.
- 56:35>> So,
- 56:35>> revival of that plays everywhere. It's
- 56:40from I don't even think that it's an old
- 56:41song like it's our generation song
- 56:43because it been remixed so much.
- 56:45>> Yeah. So much. Exactly.
- 56:46>> So
- 56:48tell me about Carvang. how that came out
- 56:51like in the world of technology in the
- 56:53world of
- 56:54>> so it's a technological marvel honestly
- 56:57because nobody has been able to even
- 56:59reverse engineer and everyone has tried
- 57:01>> but it's an old device like it's
- 57:03>> the device looks old it's not an old
- 57:04device it's a it's it's a completely
- 57:07modern device but we wanted it to be
- 57:10associated with nostalgia
- 57:13>> how did that thought came in like start
- 57:15from scratch like how why did you even
- 57:18think of having Yes.
- 57:19>> So the idea is that how do you get how
- 57:22do you revive your catalog? Who listens
- 57:25to your catalog is 50 plus 60 plus
- 57:27people in those days. Now it's 40 plus.
- 57:31>> Uh
- 57:35so they don't use they're not listening
- 57:37because they they don't know how to go
- 57:38to their uh phones and uh play music.
- 57:42They don't have Spotify. It's
- 57:44inconvenient for them. How do you make
- 57:46it in a way
- 57:49technology proof?
- 57:51>> Use technology to make it technology
- 57:53proof and make it simple.
- 57:55>> So that was the concept and we worked on
- 57:57it and we got it.
- 58:00>> And then how do you actually
- 58:04don't intimidate them with just the
- 58:06appearance?
- 58:08And my family used to own Murphy. And in
- 58:11our conference room by some quirk of
- 58:14coincidence there was an old Murphy
- 58:15radio line.
- 58:17>> So the thought came up around that table
- 58:21that why don't we do something like
- 58:22this? So it's it's actually very similar
- 58:24to an old Murphy radio.
- 58:26>> M
- 58:28>> and so that it's not intimidating to the
- 58:31older generation
- 58:33and it's technology. So all you have to
- 58:35do it's it's it's it's not even the
- 58:37click of a button. It's this
- 58:39>> Yeah. It's it's rotating a knob.
- 58:42>> Yeah.
- 58:43>> Which is what they've done all their
- 58:45lives. And you've created moods
- 58:48playlists, artists wise, film wise,
- 58:50genre wise. So it just keeps playing.
- 58:55>> And so that has been it was a
- 58:58technological success, it was a
- 59:00marketing success and that has
- 59:02contributed hugely to the revival of the
- 59:06popularity of the old Saurus. And it the
- 59:09thought started with how can we serve
- 59:11people who listen to our audience.
- 59:12>> Yeah.
- 59:13>> And make it
- 59:13>> and then when we wanted to market it we
- 59:15didn't want to spend too much money
- 59:16because we didn't know whether it'll
- 59:18succeed or not.
- 59:19>> So we wanted to make we wanted to do
- 59:21social media and in those days social
- 59:23media was just about beginning to get
- 59:25relevant. So we we wanted to create a
- 59:28film which was not a typical ad film.
- 59:32>> It was a story.
- 59:34>> Okay.
- 59:36And it was a story we said which had to
- 59:38make you cry.
- 59:41>> So we gave the brief to this filmmaker.
- 59:44>> Mhm.
- 59:45>> And he came up with this concept that a
- 59:48husband and wife their time together was
- 59:51spent
- 59:54in listening to old music.
- 59:57>> M
- 59:58>> and that is how they spent their retired
- 1:00:00life.
- 1:00:02Then the wife passed away and the
- 1:00:06husband didn't know what to do.
- 1:00:08Uh, and he didn't know how to put on a
- 1:00:13cassette or a CD or whatever it was.
- 1:00:18Then his children got him this karma and
- 1:00:21he started listening to this and he
- 1:00:23found his zest for life again.
- 1:00:26So when the first time I heard the
- 1:00:28narration, I had tears in my eyes
- 1:00:32because of the way it was narrated. And
- 1:00:34when I saw the film, I cried. I
- 1:00:37literally cried.
- 1:00:39And
- 1:00:42it took 3 months for the film to go
- 1:00:45viral, but then it did. And because of
- 1:00:48the film, Karma became like a hot
- 1:00:50property.
- 1:00:51>> So the marketing was brilliant.
- 1:00:54And we spent almost no money on it
- 1:00:58because it was just reals and the same
- 1:01:01things being reposted and uh people were
- 1:01:03not sharing it for karma. They were
- 1:01:05saying how sensitive and how beautiful
- 1:01:07and what a lovely film
- 1:01:08>> story. Yeah.
- 1:01:08>> And then by the process it was karma
- 1:01:10karma karma ka film karma.
- 1:01:17So and most people didn't even call it
- 1:01:19karma. They called it caravan.
- 1:01:21[laughter] They still do. But that's
- 1:01:23fine. As long as they keep buying it,
- 1:01:25it's fine.
- 1:01:27>> Do you think I was looking at this trend
- 1:01:30in in western world there all of a
- 1:01:33sudden now venile culture has come back,
- 1:01:36right? The old they're buying those old
- 1:01:39like you can put out that venile and
- 1:01:41then you run it and it it's it's
- 1:01:44something which is becoming big.
- 1:01:46>> Yeah. But you know what's happening also
- 1:01:48is it's something that's coming back to
- 1:01:50an extent
- 1:01:50>> like the vintage value in everything is
- 1:01:52coming back.
- 1:01:52>> Yeah. The vintage value is coming back
- 1:01:56but it's not going to become mass.
- 1:01:59>> So we are also doing some bits of it but
- 1:02:02it's not going to be bread and butter
- 1:02:04for us ever.
- 1:02:04>> Yeah. And it's going to be a niche. And
- 1:02:07does it is it also because India never
- 1:02:10had venile at mass. So that's why people
- 1:02:13don't even have a vintage value around
- 1:02:15it.
- 1:02:15>> No people do. Okay. I mean maybe
- 1:02:18individual households didn't but there
- 1:02:20was the Sarpanch's house or this or that
- 1:02:22which had it so people visit to it on a
- 1:02:25community basis.
- 1:02:26>> Okay. So people are aware of the
- 1:02:27concept.
- 1:02:28>> So we also did initially we went to
- 1:02:30different
- 1:02:32panchayats and all and we gifted them a
- 1:02:35karma.
- 1:02:36>> Nice
- 1:02:38and
- 1:02:42then people were experiencing what it is
- 1:02:44and then people started buying it
- 1:02:46because of that. Mhm. So would you call
- 1:02:48this the biggest transformation moment
- 1:02:50for Sarajama?
- 1:02:51>> For sure. For sure.
- 1:02:53>> Karma.
- 1:02:54>> Karma. And then now the next big thing
- 1:02:57is getting into films in a big way. Uh
- 1:03:02with our investment and eventually 50%
- 1:03:05stake in uh Sanjaya Bansari's company.
- 1:03:09Uh
- 1:03:09>> why him?
- 1:03:11>> Why not him?
- 1:03:13>> Fair. [laughter]
- 1:03:14I mean but how did this start like where
- 1:03:17from where did you get an idea that hey
- 1:03:20we should be involved in films and we
- 1:03:23should be involved with Sanjali.
- 1:03:27>> So we we had started producing our own
- 1:03:29films. So 26 or 27 of our films are on
- 1:03:34hot star prime Netflix etc etc.
- 1:03:40But we didn't have the courage to get
- 1:03:42into big budget films and that's where
- 1:03:44the money is,
- 1:03:45>> right?
- 1:03:46>> On a studio level production.
- 1:03:47>> At a studio level and how do you convert
- 1:03:49it into a full-fledged studio? It would
- 1:03:52take us 10 years to do it. So the next
- 1:03:54obvious thing was to really buy into a
- 1:03:56studio.
- 1:03:58>> And Sanjay Bansali is
- 1:04:01the biggest, the grandest and the best
- 1:04:04of them all. Right?
- 1:04:07So he was always somebody who we wanted
- 1:04:10and then I was having lunch with Karan
- 1:04:12Johawar in London
- 1:04:15>> and he said you know I'm looking at
- 1:04:17divesting 50% of my company Dharma would
- 1:04:20you be interested
- 1:04:21>> so we got into the dialogue and we
- 1:04:23almost came to a deal we
- 1:04:25>> in fact did come to a deal
- 1:04:28>> then the legal teams took over and they
- 1:04:32screwed up big time
- 1:04:34>> so you The current deal fell through
- 1:04:40>> and in
- 1:04:40>> so Karan backed out after that.
- 1:04:42>> Karan did the deal with Adab
- 1:04:45>> but in the meanwhile we had got an
- 1:04:48approach from Bansari productions.
- 1:04:51>> Oh they already approached you?
- 1:04:52>> Yeah and because we were in dialogue
- 1:04:54with Dharma we were sort of we felt it
- 1:04:58would not be ethical
- 1:05:00>> to pursue that dialogue. The moment that
- 1:05:02deal didn't happen, we pursued this and
- 1:05:04this was
- 1:05:07he was Sanjay is anyway the
- 1:05:11I mean nobody can produce films like
- 1:05:13Sanjay can
- 1:05:15>> like every film is beautiful I mean and
- 1:05:19and they're massive
- 1:05:22>> but we can't compare like the Karan or
- 1:05:24Sanjay at all they're two totally
- 1:05:25different models
- 1:05:26>> and they're both geniuses in their own
- 1:05:28right
- 1:05:28>> they're both geniuses and I have nothing
- 1:05:30but the deepest of respect for both of
- 1:05:32them.
- 1:05:32>> Mhm.
- 1:05:33>> They're both very good friends. Uh we
- 1:05:36are in regular touch. Uh and I really
- 1:05:40have nothing but respect and affection
- 1:05:43for both.
- 1:05:45But I'm delighted to be with Sanjay.
- 1:05:47[laughter]
- 1:05:48>> And how did your first so first time
- 1:05:50when the Bali production reached out to
- 1:05:52you, how did that meeting or first time
- 1:05:54when you met him?
- 1:05:55>> It was actually very uh smooth.
- 1:05:58>> Mhm.
- 1:05:59It took a lot of time but it was very
- 1:06:02smooth
- 1:06:04because I think both were keen
- 1:06:07to work together
- 1:06:10and both appreciated
- 1:06:13the value that the other was bringing
- 1:06:16and neither wanted to intrude on the
- 1:06:19other's expertise. So I think it sort of
- 1:06:23worked out well. He has an extraordinary
- 1:06:26uh CEO
- 1:06:28uh very capable lady.
- 1:06:32So
- 1:06:34I think the team is good.
- 1:06:36>> It's
- 1:06:36>> and I think we are very excited.
- 1:06:39>> Nice. Nice. It's Do [snorts] you think
- 1:06:42regional cinema, regional music, the the
- 1:06:46entire conversation around regional
- 1:06:48content, do you think that's the future?
- 1:06:51Yes, we we are now getting into regional
- 1:06:53in a very big way. Tamil, Telugu,
- 1:06:57Malayali,
- 1:06:58uh, Gujarati, Punjabi, Marati.
- 1:07:02>> Where do you see the maximum growth now?
- 1:07:04Where is it? Like
- 1:07:05>> right now a lot of growth is happening
- 1:07:07in the Telugu sector.
- 1:07:10>> But
- 1:07:11everything is growing and growing
- 1:07:13exponentially. So we've acquired a
- 1:07:15Punjabi label. We've acquired a small
- 1:07:17thing in the Bjpuri label. I mean all of
- 1:07:20them are growing
- 1:07:23>> and regional music consumption is just
- 1:07:26growing leaps and bounds
- 1:07:27>> but any specific pattern or trend you're
- 1:07:29seeing that this specific language is
- 1:07:32doing well like Punjabi just killed it
- 1:07:35right now Punjabi is almost a global
- 1:07:37music
- 1:07:38>> it's it's really big like all around the
- 1:07:41world
- 1:07:41>> volumes in Telugu are very big
- 1:07:43>> volumes in Telugu but is it consumption
- 1:07:45is global or Indian
- 1:07:49>> it's by Telugu
- 1:07:52speaking people across the world. Mhm.
- 1:07:55No, it's not growing beyond Telugu
- 1:07:57speaking people yet. Like how Punjabi
- 1:07:59has gone. I don't speak Punjabi but I
- 1:08:02listen to Punjabi music. I love it. Like
- 1:08:03the music is like the music is great
- 1:08:05right. I don't understand ABCD any lyric
- 1:08:08but I just don't think the rhythm of
- 1:08:11Telugu I mean of even the South Indian
- 1:08:13music has a lot of rhythm.
- 1:08:17>> Uh it's a different kind of rhythm. It's
- 1:08:19a different kind of a beat.
- 1:08:20>> Mhm. Uh but there is a certain energy in
- 1:08:25that.
- 1:08:25>> Yeah.
- 1:08:26>> So people vibe with the energy.
- 1:08:28>> I've heard very less of it. So I
- 1:08:30wouldn't know. But is there any spe like
- 1:08:32you see Telugu or Bhpuri or Haranvi or
- 1:08:36any other language which is coming up
- 1:08:38and is growing beyond the speakers? I
- 1:08:41saw Haranvi just started uh picking up
- 1:08:45>> you know Raj honestly all the regions. I
- 1:08:48mean it's a question of time before they
- 1:08:50all start growing
- 1:08:52>> globally.
- 1:08:52>> Yeah.
- 1:08:54>> Like do you think any any Indian
- 1:08:57language
- 1:08:58which will have its Spanish kind of
- 1:09:00moment like how Spanish music just
- 1:09:03became the global music. It's no more
- 1:09:06Spanish moment anymore.
- 1:09:07>> I think Hindi
- 1:09:09>> Hindi is not catching up
- 1:09:14with the
- 1:09:14>> non Hindi. We've had an international
- 1:09:16major
- 1:09:17>> who's taken one of our songs for their
- 1:09:20ad campaign.
- 1:09:22>> Nice. Who
- 1:09:25>> it's yet to come? [gasps]
- 1:09:28>> Nice. So Hindi is also making
- 1:09:31>> Yeah.
- 1:09:31>> But I I see Hindi music being enjoyed by
- 1:09:35a lot of Hindi speakers all around the
- 1:09:37world and just because Indians are so
- 1:09:40many all around the world, we enjoy it.
- 1:09:42So we hear it in different parts of the
- 1:09:44world right I've not seen like other
- 1:09:47nationalities enjoying Hindi music yet
- 1:09:50at scale few
- 1:09:52>> but it's beginning to happen
- 1:09:53>> like how Spanish became like how the bad
- 1:09:56bunny bad bunny is the biggest global
- 1:09:59star right now right and he's Spanish
- 1:10:01star he's he doesn't speak he doesn't
- 1:10:04sing in English he sings in
- 1:10:07Spanish so do you think we have any
- 1:10:09moment like that
- 1:10:10>> but you know now Hindi films are getting
- 1:10:12consumed in China in a big way in Russia
- 1:10:14in a big way.
- 1:10:16I mean uh you hear of films doing 500
- 1:10:20600 700 crores of revenue in China.
- 1:10:22>> Yeah.
- 1:10:23>> So films are getting consumed.
- 1:10:26It's a question of time that music will
- 1:10:27also get consumed.
- 1:10:28>> True. Okay. So this is the music part of
- 1:10:31the business than the production house
- 1:10:34business. Right. There are so many other
- 1:10:37things where which you have acquired
- 1:10:40transformed and you have done great job
- 1:10:43with them. I want to understand what do
- 1:10:45you see when you acquire
- 1:10:46>> it's about whether we can get we getting
- 1:10:49something
- 1:10:52at values which are cheaper than the
- 1:10:54potential.
- 1:10:56>> But how explain me this how do you look
- 1:11:00at it a business? So we buy say when we
- 1:11:03bought a company like first source
- 1:11:04>> m
- 1:11:06>> we bought it at 400 crores.
- 1:11:09>> M
- 1:11:10>> the bo industry seemed to have a good
- 1:11:13future. This own company was doing
- 1:11:16badly. So there was two kinds of
- 1:11:18opportunities. One was improvement
- 1:11:21inside the company. The other is
- 1:11:25>> the industry improvement.
- 1:11:27And today that 400 crores is worth maybe
- 1:11:3025,000 crores or 23,000 crores or 24,000
- 1:11:34crores.
- 1:11:36So it was an opportunity and then it's a
- 1:11:38question of managing the company and
- 1:11:41initially we didn't know much about the
- 1:11:43business. We didn't know what goes into
- 1:11:45it.
- 1:11:46>> Today it's not just a BO. It's not a
- 1:11:49call center but it's also about data
- 1:11:51analytics. It's about using AI to to
- 1:11:55drive customer satisfaction.
- 1:11:58Uh
- 1:12:00it's about actually
- 1:12:04becoming relevant
- 1:12:07to your client.
- 1:12:08>> M
- 1:12:09>> so we've just finished 25 years of our
- 1:12:11relationship with Sky TV like in July
- 1:12:16and uh we are now their soul vendor.
- 1:12:21So obviously they've gained confidence
- 1:12:24in our ability to deliver value
- 1:12:27>> and we have some very long-standing
- 1:12:29relationships. We've been doing
- 1:12:30acquisitions in this space
- 1:12:32>> which are either giving us a different
- 1:12:35customer profile or a different
- 1:12:38geography profile. And now we've grown
- 1:12:42this business from being US, UK, India
- 1:12:46and Philippines has grown all over
- 1:12:50Australia,
- 1:12:51South Africa, Venezuela, Trinidad,
- 1:12:55Mexico,
- 1:12:57uh
- 1:12:58>> all across
- 1:12:59>> all across you know uh UAE
- 1:13:03uh it's just grown
- 1:13:05and uh
- 1:13:08So I think it's it takes a little bit of
- 1:13:11time to understand what works or what
- 1:13:14makes a business tick
- 1:13:16>> but over 6 months 9 months you start
- 1:13:18understanding that well and then it's a
- 1:13:21question of just relentlessly driving
- 1:13:25margins
- 1:13:26>> and when you acquire these companies the
- 1:13:29first thing you fix you find a CEO
- 1:13:32>> we generally don't try and change the
- 1:13:33existing CEO
- 1:13:36we try to if if the CEO is capable able
- 1:13:38then we keep him. If he's not then we
- 1:13:40change him.
- 1:13:41>> So why a CEO in an existing company was
- 1:13:46not able to scale but with you guys
- 1:13:48entering they're able to scale. What's
- 1:13:50the difference?
- 1:13:51>> Motivation, direction, clarity,
- 1:13:55security.
- 1:13:56>> So it's all psychological you're saying.
- 1:13:57>> Yeah.
- 1:13:58>> There's nothing technical about the
- 1:14:00business usually in the in the first
- 1:14:01>> you also need to give them a direction
- 1:14:03right aspiration.
- 1:14:07So an individual may be satisfied with
- 1:14:11doing a 9 to 5 job and
- 1:14:18you motivate him and then he's happy to
- 1:14:21work till 8 9 and deliver more.
- 1:14:26You incentivize him.
- 1:14:28You excite him. You know it's it's it's
- 1:14:30a combination of a whole heap of things.
- 1:14:32Do you have a checklist like these are
- 1:14:34the these are three or five specific
- 1:14:37things that you want to see before you
- 1:14:39decide whether you will enter this
- 1:14:41business or not. So potential of course
- 1:14:43is clear not lossm that's also clear not
- 1:14:49severely indebted I'm I'm a very data
- 1:14:52averse person so cash flows
- 1:14:57>> the product itself the future the
- 1:14:59competition
- 1:15:01>> so you wouldn't do because we
- 1:15:03established that in the beginning also
- 1:15:05but you wouldn't do heavy valuation
- 1:15:07business which might generate cash one
- 1:15:10day
- 1:15:10>> because I can create similar values and
- 1:15:13cash flows
- 1:15:16with other opportunities. There's no
- 1:15:18shortage of opportunities today. But
- 1:15:20haven't you seen these large technology
- 1:15:22businesses?
- 1:15:24They have they've gotten built because
- 1:15:27they were not profit generating for 10,
- 1:15:3015, 20 years.
- 1:15:32>> But you need those kind of pockets to
- 1:15:33sustain them as well.
- 1:15:35>> M
- 1:15:36so you wouldn't invest like a VC in
- 1:15:39somebody.
- 1:15:39>> We do. M
- 1:15:41>> so we've got a fund
- 1:15:43>> which [clears throat] is doing not
- 1:15:45startups but second stage startups.
- 1:15:47>> So it's a small fund below 1,000 crores
- 1:15:50at this stage but it's doing exceedingly
- 1:15:53well.
- 1:15:54Uh
- 1:15:56so I think we seven or eight times
- 1:16:00mark to market from our investment
- 1:16:02values.
- 1:16:03>> Nice.
- 1:16:03>> So we do things like this at a family
- 1:16:05level. We do invest. So we've got
- 1:16:07investments in preIPO companies.
- 1:16:10uh
- 1:16:12one of whom was going to go to the
- 1:16:14markets and then yanked the IPO. So at a
- 1:16:18family office level we doing uh a lot of
- 1:16:21all this kind of stuff
- 1:16:24but from a corporate perspective I also
- 1:16:27have to
- 1:16:29the one bet I took for the long term and
- 1:16:31it's taking longer than long was FMCG.
- 1:16:36>> Now our losses are down to single digits
- 1:16:38in a month. M
- 1:16:40>> so that's a very strong improvement but
- 1:16:43it will still take me 3 years to start
- 1:16:45making money so it's been a very long
- 1:16:48bet
- 1:16:49>> m
- 1:16:50>> so you know I'm
- 1:16:51>> but are you optimistic on FM3G
- 1:16:52>> now yes now I think we've got it right
- 1:16:55>> you lost hope in middle
- 1:16:57>> I didn't lose hope it was you see
- 1:17:00guilt-free
- 1:17:02was a very narrow segment to be in
- 1:17:05>> better for you is a much better segment
- 1:17:08because it's not guiltree
- 1:17:10>> but it's less guilt.
- 1:17:13>> So it's 40% less trans fat. It's not fat
- 1:17:16free.
- 1:17:16>> Yeah.
- 1:17:17>> For example.
- 1:17:18>> So you're with 2 Yam you're changing
- 1:17:20this.
- 1:17:20>> So 2 Yam is is getting traction now. Uh
- 1:17:24the product is doing well. It's very
- 1:17:26well accepted. Uh
- 1:17:29>> what did you get wrong about 2 Yam in
- 1:17:31the beginning?
- 1:17:32>> It was too narrow. Uh it was too niche
- 1:17:34and narrow a product segment.
- 1:17:36>> But you didn't see it that time that it
- 1:17:37would be. We didn't realize it.
- 1:17:39>> You thought it'll be big enough.
- 1:17:42We didn't know enough to know that it
- 1:17:44was a again it was a McKenzie
- 1:17:49le initiative
- 1:17:52and I think even they didn't realize
- 1:17:56that this is going to be so niche
- 1:17:59because the thing was that health
- 1:18:02fitness
- 1:18:04well-being is a major thing and
- 1:18:07therefore this will work very well. So
- 1:18:09it got eyeballs.
- 1:18:11>> Mhm.
- 1:18:12>> But a macana gets only consumed so much,
- 1:18:14right?
- 1:18:15>> Yeah.
- 1:18:16>> Or a kakra gets consumed only so much.
- 1:18:19And those who consume kakra and want the
- 1:18:22authentic kakra, not a factory kakra. So
- 1:18:25those were things that we discovered.
- 1:18:27>> There was not enough of macana
- 1:18:28plantation.
- 1:18:30So to source macana was a problem. It's
- 1:18:32very freight intensive
- 1:18:35and we were away. We were into niche
- 1:18:37products.
- 1:18:39So until you have a mass product,
- 1:18:43>> it doesn't really give you
- 1:18:46volume. And if you don't have volume and
- 1:18:48scale, distributors don't treat you with
- 1:18:51the same kind of attention and respect.
- 1:18:53That's why we got into chips
- 1:18:56>> and that's doing exceedingly well and
- 1:18:58that's driven the whole thing up
- 1:18:59>> and now that's working out.
- 1:19:02Tell me one specific
- 1:19:05transformation or one acquisition or one
- 1:19:08industry where you got it wrong.
- 1:19:11>> Well, we acquired uh this chemical
- 1:19:13company called Aquaarm.
- 1:19:14>> Okay.
- 1:19:16>> Uh it was an expensive acquisition
- 1:19:19and we went with our philosophy of
- 1:19:22retaining the entire management. It was
- 1:19:24a familyrun company. We didn't realize
- 1:19:28that large sections of the family were
- 1:19:30actually running each section.
- 1:19:33And so when the family went out of
- 1:19:35management,
- 1:19:38the so-called professionals people
- 1:19:41were not capable enough.
- 1:19:43>> Mhm.
- 1:19:44>> And it took us a year to realize that.
- 1:19:46So we lost business that one year.
- 1:19:50>> So there was no point to revive that.
- 1:19:52>> No, no, it's on the path of revival now.
- 1:19:54Mhm.
- 1:19:55>> But we lost about 12 months to realize
- 1:19:58it and then to recruit people it's taken
- 1:20:00us about 7 8 months.
- 1:20:01>> M
- 1:20:02>> and you know now it's on the path to
- 1:20:04revival
- 1:20:06>> but what industry or what specific
- 1:20:08business?
- 1:20:09>> So that's chemical. So it's it's that's
- 1:20:11phosphonates.
- 1:20:12>> Okay. And
- 1:20:12>> but it's reviving. So reviving that
- 1:20:15long-term failure. Third largest
- 1:20:16producer of phosphonates in the world.
- 1:20:19>> So
- 1:20:19>> so that's a big company. It's a big
- 1:20:20company,
- 1:20:21>> but we messed it up honestly
- 1:20:26>> because they acquired a familyun
- 1:20:27business and then they
- 1:20:28>> we didn't realize that in a familyun
- 1:20:30business the family is so involved
- 1:20:33that you don't have professional
- 1:20:34management. We had acquired
- 1:20:35professionally managed or multinational
- 1:20:37owned companies and there the
- 1:20:39professional management in each case was
- 1:20:41good.
- 1:20:41>> What would be your biggest crisis moment
- 1:20:44in life where you turned around
- 1:20:46something from crisis?
- 1:20:48>> [sighs]
- 1:20:48>> Several several but I think
- 1:20:51>> give me two biggest
- 1:20:53and tell me the exact story. What was
- 1:20:56the crisis? What happened? What did you
- 1:20:58do? How did it turn out?
- 1:20:59>> So the biggest was where
- 1:21:05our competitor in the Kolkata power
- 1:21:07distribution business was our regulator.
- 1:21:13That was
- 1:21:17the state electricity board was the
- 1:21:19regulator and they were competing with
- 1:21:21us.
- 1:21:22>> The power minister didn't like my father
- 1:21:24and he didn't like me.
- 1:21:27He had said one of he was a vice
- 1:21:29chancellor of the Jadapur University
- 1:21:32and he said that a certain student of
- 1:21:35his who was working in the company
- 1:21:38should become managing director. M
- 1:21:40>> and I was a kid and I told him I said
- 1:21:42sir but then he will not work for me
- 1:21:44he'll work for you
- 1:21:46>> so why would I do that quite apart from
- 1:21:49the fact that he was not capable of
- 1:21:51being the number one person in in the
- 1:21:53company good capable individual but not
- 1:21:59for that position.
- 1:22:00>> Yeah.
- 1:22:01>> So he was annoyed.
- 1:22:05Then he said you have to back down your
- 1:22:07stations.
- 1:22:10and you have to buy from the state
- 1:22:12electricity board.
- 1:22:14So
- 1:22:16then there was a penalty for not being
- 1:22:18at 80% plant load factor. Now you can be
- 1:22:22at 80% plant load factor but he's
- 1:22:25forcing you to back down to 30%.
- 1:22:29>> You have to buy from the state lexity
- 1:22:31board at a rupee higher than your cost
- 1:22:34of generation.
- 1:22:37And then he's saying you're inefficient.
- 1:22:39Your plant is operating at 30%.
- 1:22:43So you're an inefficient operator.
- 1:22:48We are buying forced to buy from the
- 1:22:50state electricity board at higher rates.
- 1:22:52And he saying your rates are higher.
- 1:22:56So it was a
- 1:22:58and in those days it was the late '9s
- 1:23:03the approach was that don't confront
- 1:23:06or don't take a panga with the
- 1:23:08government.
- 1:23:08>> Mhm.
- 1:23:10>> So they kept giving statement after
- 1:23:12statement after statement after
- 1:23:13statement and we were not giving the
- 1:23:15facts.
- 1:23:17>> So we went to court.
- 1:23:20>> So we won at the Kolkata High Court.
- 1:23:25Then the industry lobby bat chamber and
- 1:23:29the jute lobby Indian jute manufacturers
- 1:23:31association
- 1:23:34went against us to the supreme court.
- 1:23:38>> We won there. Then the same industry
- 1:23:41lobbies
- 1:23:43went against us and said that it has to
- 1:23:46go to a division bench of the Supreme
- 1:23:47Court.
- 1:23:49We won there
- 1:23:51and that period was an intensely
- 1:23:54difficult period
- 1:23:56because
- 1:23:59it was the might of the whole Bengal
- 1:24:01industry
- 1:24:03>> which was working against us plus the
- 1:24:06Bengal government
- 1:24:09>> through the power minister
- 1:24:11>> and then how did it get solved then?
- 1:24:13>> Because we when the courts Yeah. High
- 1:24:15Court, Supreme Court, then Supreme
- 1:24:17Court, division bench. So that period of
- 1:24:19five years was very stressful.
- 1:24:21>> Did you think at any point you'll be
- 1:24:23done?
- 1:24:26>> You know, at that point in time, I was
- 1:24:27not I I wouldn't have got a buyer
- 1:24:29otherwise I was at the point where I
- 1:24:30said, "Let me sell it."
- 1:24:32>> But you thought that you like this
- 1:24:34business is done. It's finished.
- 1:24:36>> I didn't think the business was
- 1:24:37finished. I just didn't think it was
- 1:24:39worth that effort and that pain and that
- 1:24:43trauma.
- 1:24:46Uh in hindsight it was but at that point
- 1:24:50in time I definitely felt it wasn't.
- 1:24:52>> So do you thank God that thank God we
- 1:24:55didn't find a buyer today [laughter]
- 1:24:56that day?
- 1:24:58>> We did look for a buyer because I we
- 1:25:00believe we would not find a buyer.
- 1:25:02>> Okay.
- 1:25:02>> So whether we would have or we would not
- 1:25:04have we don't know.
- 1:25:07And can you very
- 1:25:10naive question can someone with so much
- 1:25:14power money billions of dollars change a
- 1:25:17minister?
- 1:25:18>> I don't think it's
- 1:25:20>> that easy.
- 1:25:20>> It's not easy.
- 1:25:21>> You can't get the elected person changed
- 1:25:25>> elected or unelected. I mean we couldn't
- 1:25:28we didn't manage.
- 1:25:31We didn't succeed in doing anything like
- 1:25:32this. Have you seen in India that with
- 1:25:35money you can support a political party
- 1:25:39and actually turn around the narratives
- 1:25:43purely with money
- 1:25:45not saying and you have to undermine the
- 1:25:48capabilities of a politician you know
- 1:25:51you have to make a distinction between
- 1:25:54Narendra Modi's India and the India
- 1:25:56before that
- 1:25:58Narendra Modi's India it is not possible
- 1:26:03You have to be efficient. You have to be
- 1:26:05contributing towards the sector that
- 1:26:07you're in. And he has transformed India.
- 1:26:11It's become transparent. It's become
- 1:26:15efficient. It's become competitive. It's
- 1:26:19across the world. People look at India
- 1:26:23with dignity, respect. And that is
- 1:26:26because of Narendai
- 1:26:28>> because of the way our prime minister
- 1:26:31has
- 1:26:32led the country.
- 1:26:35So I think today's world I don't think
- 1:26:37it's possible at all.
- 1:26:40In the past I don't know. I was maybe
- 1:26:43too young, maybe too naive to understand
- 1:26:46it. I can't really say.
- 1:26:49But there like how in
- 1:26:54how when we read or at least what we've
- 1:26:58been reading since we were kids on
- 1:27:01random tabloids and random people
- 1:27:03creating content that it's so easy to
- 1:27:05lobby and just change ministers by
- 1:27:09supporting XYZ person.
- 1:27:11>> You know today social media also a false
- 1:27:13narrative
- 1:27:14>> Yeah.
- 1:27:15>> can be sponsored.
- 1:27:18>> Mhm. And you know it spreads and
- 1:27:21particularly negativity spreads because
- 1:27:23people
- 1:27:25love consuming that kind of
- 1:27:28>> uh reel or uh bite or whatever it is.
- 1:27:31>> But you know I think these things remain
- 1:27:33for a short period
- 1:27:36eventually the truths and reality
- 1:27:39prevails.
- 1:27:42>> Do you get political pressure?
- 1:27:46You are
- 1:27:48you are in a state where
- 1:27:51>> did we get political pressure? Yes.
- 1:27:55>> Do we get political pressure? No.
- 1:27:57>> Okay. [laughter]
- 1:28:01>> Okay. Coming to your family now. Okay. I
- 1:28:04want to understand I last podcast also
- 1:28:08you know I asked you this in our
- 1:28:13off- camerara conversation also I asked
- 1:28:15you this that this
- 1:28:17years of legacy hundreds of years how
- 1:28:21200 years
- 1:28:22>> yeah 220
- 1:28:23>> 220 years
- 1:28:27the business is running in the family
- 1:28:28since 220 years and it's only expanding
- 1:28:31and getting bigger and bigger
- 1:28:35Majority [clears throat] businesses they
- 1:28:37don't last up to second or third
- 1:28:39generation
- 1:28:41[snorts]
- 1:28:41right
- 1:28:44I mean
- 1:28:45>> someone up there is blessing us
- 1:28:48>> but it's you guys were there
- 1:28:53when we were not even a democratic India
- 1:28:57then democratic India then governments
- 1:28:59kept changing then emergency happened
- 1:29:02then There was a time where we didn't
- 1:29:04know who is becoming prime minister.
- 1:29:07Right. From that to now stability like
- 1:29:09you've seen phases and from one
- 1:29:12generation to another to another to
- 1:29:13another. You're seventh generation
- 1:29:15right?
- 1:29:15>> Yeah.
- 1:29:16>> Seventh
- 1:29:18there must be some
- 1:29:20core principle or core value which runs
- 1:29:24in your family. What is that? What are
- 1:29:26like two or three ingredients which you
- 1:29:29have learned from your parents or
- 1:29:31grandparents and you have to make it a
- 1:29:33point that you teach it to your kids as
- 1:29:35well so the business just keeps going.
- 1:29:38>> So one is
- 1:29:40reinvent yourself and don't be emotional
- 1:29:43about getting out of businesses which
- 1:29:46are not going to be relevant.
- 1:29:49>> Okay.
- 1:29:50>> So we started off as bankers to the East
- 1:29:53India Company.
- 1:29:55then went into joot textiles tea
- 1:29:59>> bankers.
- 1:30:00>> Yeah, we were bankers to the East India
- 1:30:02Company. Hind commercial bank used to
- 1:30:04belong to my family. Then got into Jude
- 1:30:08textile tea
- 1:30:11then into carbon black
- 1:30:14>> then into tires
- 1:30:16>> then into electricity
- 1:30:20then into
- 1:30:22technology.
- 1:30:24you know, and it just kept you keep
- 1:30:27changing your portfolio with time.
- 1:30:30So, you get into industries that are
- 1:30:35promising as opposed to industries that
- 1:30:38are sunset.
- 1:30:40>> And be dispassionate about divestments.
- 1:30:44>> Uh so that is one thing that's ingrained
- 1:30:47into us
- 1:30:48>> like don't be emotional about business.
- 1:30:49>> Don't be emotional about business.
- 1:30:52The second thing was that
- 1:30:56you be fair in your dealings.
- 1:31:09I think if you are fair in your dealings
- 1:31:12at some stage
- 1:31:15there is some kind of a credit balance
- 1:31:17in
- 1:31:19uh you know some books
- 1:31:22someone's eyes
- 1:31:24>> you know uh so I think fairness of
- 1:31:28dealing
- 1:31:29>> uh was important [clears throat]
- 1:31:31>> and basically just being compassionate.
- 1:31:36So people who work with you, who work
- 1:31:40for you,
- 1:31:44not only root for you, but they pray for
- 1:31:46you.
- 1:31:47>> Have you ever taken a decision based on
- 1:31:49emotions?
- 1:31:50Because that's a core value that you've
- 1:31:52learned from your parents, not be
- 1:31:53emotional. But I'm sure you must have
- 1:31:56done it. I think uh
- 1:32:01we invested in building a school here
- 1:32:03which is now the city's best school.
- 1:32:07Yes, there was a need for a school
- 1:32:10but it was about
- 1:32:12giving back to society.
- 1:32:15The family has been here for 220 years.
- 1:32:20It's high time we give back something to
- 1:32:22society and build something that's world
- 1:32:25class international.
- 1:32:28So
- 1:32:30the school makes money but we are very
- 1:32:33clear that we've invested 500 crores in
- 1:32:36that project. We are not going to take
- 1:32:38back anything out of the school.
- 1:32:39Everything will go back into the school
- 1:32:42into developing the school into building
- 1:32:44the school. The hospital
- 1:32:48is Kolkata's number one hospital. We are
- 1:32:50building virtually a new hospital in the
- 1:32:53same premises.
- 1:32:55That is again an emotional decision.
- 1:32:59The hospital will make money. It's it's
- 1:33:01a profitable business.
- 1:33:03>> But we are not taking dividends. We are
- 1:33:05not
- 1:33:06>> you know. So it's about these are things
- 1:33:08like you give back to society. The mall
- 1:33:10that we have
- 1:33:13>> Kolkata didn't have a single mall worth
- 1:33:18its name.
- 1:33:20So we said let's have a mall which has
- 1:33:22international brands
- 1:33:24and almost everyone we spoke with
- 1:33:27including consultants including property
- 1:33:30dealers property consultants the JLS of
- 1:33:33the world and whatever they all said
- 1:33:36luxury
- 1:33:39now that mall does exceedingly well but
- 1:33:41these were emotionbased decisions
- 1:33:44>> setting up management institutes
- 1:33:48emotion based decision ations
- 1:33:50getting into media
- 1:33:53was emotion based.
- 1:33:54>> Why?
- 1:33:55>> It's a good business but it was also a
- 1:33:58lot of emotion that went into that
- 1:34:00decision.
- 1:34:01So it wasn't so for the major businesses
- 1:34:05it wasn't but say Hook Global
- 1:34:09>> today is doing exceedingly well
- 1:34:12>> uh it's got 10 million subscribers or
- 1:34:16whatever
- 1:34:17>> paid subscribers
- 1:34:17>> paid so
- 1:34:21and that two in the space of a short
- 1:34:22space of maybe a year year and a half.
- 1:34:27So yes, the idea was to get into media,
- 1:34:31but was it purely commercial?
- 1:34:34No, it was a combination of
- 1:34:38the business of media and the emotion of
- 1:34:41media.
- 1:34:43>> Interesting. Why do you think Kolkata
- 1:34:46has lost the plot?
- 1:34:47>> Because of 49 years we had a we have had
- 1:34:50successive governments which have not
- 1:34:52worked.
- 1:34:56A simple answer.
- 1:34:57>> That's it.
- 1:34:58>> That's it.
- 1:34:59>> Because they were not pro business
- 1:35:00governments.
- 1:35:00>> They're neither pro business, they
- 1:35:02neither prodevelopment, they're neither
- 1:35:03pro city because they've not invested
- 1:35:07anything in the roads, in the
- 1:35:08infrastructure, in anything.
- 1:35:10>> Do you feel this government is going to
- 1:35:11be pro business?
- 1:35:14>> Oh yes. Not only pro business, but I
- 1:35:16think you can already see changes. You
- 1:35:19can see development beginning to happen.
- 1:35:21You can see projects beginning to
- 1:35:22happen.
- 1:35:24You can see,
- 1:35:28you can sort of smell
- 1:35:30development,
- 1:35:31>> progress and changes coming.
- 1:35:33>> But don't you think when a city or a
- 1:35:36state goes through 4950 years of
- 1:35:41a similar kind of thought process,
- 1:35:43right? Then the entire government
- 1:35:45offices like small small people from the
- 1:35:47root roots till the top everybody starts
- 1:35:51thinking that that culture become that.
- 1:35:52So somebody coming at top can't change
- 1:35:54it overnight. No,
- 1:35:55>> but you see there's been a massive
- 1:35:58change
- 1:36:00in the administration as well.
- 1:36:04And
- 1:36:05I think the BJP has a track record of
- 1:36:09delivering on development
- 1:36:12and infrastructure growth.
- 1:36:14>> M
- 1:36:15>> and you can already see that beginning
- 1:36:17to happen. You can see the change in the
- 1:36:20administration and their attitude. How
- 1:36:22were you able to go from when you took
- 1:36:25over the business? It was when you
- 1:36:27joined the business, it was 4,000
- 1:36:28crores.
- 1:36:29>> When I inherited the business, yeah, it
- 1:36:31was 4,000.
- 1:36:31>> 4,000 crores, right? And today is more
- 1:36:33than 1 lakh crores.
- 1:36:35>> Yeah.
- 1:36:35>> So from 4,000 crores to 1 lakh crores.
- 1:36:37That's marvelous.
- 1:36:40How did you transform this? How did you
- 1:36:43grow from 4,000 cr to one lakh cr in a
- 1:36:46state which was not prodevelopment? So
- 1:36:48my investments so far have not really
- 1:36:50been in the state.
- 1:36:52>> They've been outside the state. I live
- 1:36:53here,
- 1:36:54>> but I invested outside. I'm now going to
- 1:36:57invest here. [laughter]
- 1:37:01>> That's one of the biggest reasons for
- 1:37:02your growth. You think? [laughter]
- 1:37:04>> Yes, for sure.
- 1:37:05>> No. Really?
- 1:37:06>> Yeah.
- 1:37:09>> But there must
- 1:37:09>> it's a lovely city to live in.
- 1:37:12>> I mean, despite whatever people might
- 1:37:14say, it's a lovely city to live in.
- 1:37:16People are wonderful. They love you a
- 1:37:17lot.
- 1:37:19But it was not a great city to do
- 1:37:21business in. Today it is becoming a good
- 1:37:24city to do business in.
- 1:37:27>> And
- 1:37:29there must be some other reasons as
- 1:37:30well, right? What do you think
- 1:37:33personally? I know you believe in God. I
- 1:37:35know you believe in people. I know you
- 1:37:37believe in so many other things. But if
- 1:37:39you introspect and just you have to
- 1:37:41point out one specific trait about you,
- 1:37:45>> confidence.
- 1:37:48It's just that belief that I can do it
- 1:37:51and confidence which is not
- 1:37:53overconfidence.
- 1:37:56You [snorts] know what Sanjep sir which
- 1:37:58is something very fascinating. I've not
- 1:38:00told you this enough times
- 1:38:03actually I've never mentioned it to you.
- 1:38:05You have hunger.
- 1:38:07>> Mhm. How do you create hunger
- 1:38:12in somebody who's been born into money?
- 1:38:15You know, we never knew we had money.
- 1:38:16The family, I'm telling you,
- 1:38:19>> we never went. Yes, the house was
- 1:38:21Malaysia,
- 1:38:23>> but to us that was home. We We had never
- 1:38:26seen anything else. We didn't know
- 1:38:28anything else existed because we were
- 1:38:30kept sheltered from society. We went to
- 1:38:32a convent school
- 1:38:34>> between my cousin who was a year younger
- 1:38:36than me and I, we had six shirts
- 1:38:41and four shorts which we shared. M
- 1:38:45>> and that's all we had. There was no
- 1:38:48question of having anything else. We
- 1:38:50were not allowed to have anything else.
- 1:38:52My mother was a strict disciplinarian.
- 1:38:55>> But you would know right like this is
- 1:38:57just a discipline activity. At some
- 1:38:59point you would get to
- 1:39:00>> we were not we were kept away from
- 1:39:01everything. So we have money like
- 1:39:06but what money meant also we didn't
- 1:39:09know.
- 1:39:10>> So you thought your upper middle class
- 1:39:12or middle class? We didn't know what a
- 1:39:14middle class or or anything. We it was
- 1:39:16kept away from us. And in in school, we
- 1:39:20went to a school where the fees were 32
- 1:39:22rupees a month, which is what we paid.
- 1:39:26That's what everyone paid, right? And we
- 1:39:28had the least amount of pocket money to
- 1:39:30spend amongst everyone.
- 1:39:33So
- 1:39:35yes, we went in a car and many kids came
- 1:39:37in a bus. Uh so that was a difference.
- 1:39:41So that was our state of affluence.
- 1:39:44>> And the family had jute mills where the
- 1:39:46school went for a picnic every year.
- 1:39:49>> M. So you definitely knew you were
- 1:39:51something.
- 1:39:52>> Yeah. But it meant nothing to us.
- 1:39:54>> Okay.
- 1:39:55>> Right. And we were brought up with that
- 1:39:58very specific thing. My mother was very
- 1:40:02very particular
- 1:40:05that you will not spend, you will not
- 1:40:09waste, you will not indulge.
- 1:40:13So that's the way all of us grew up.
- 1:40:16>> But let's say now now your kids, they
- 1:40:18know, they know the privilege, they know
- 1:40:20the private jets, they know the
- 1:40:22billionaire lifestyle, they know this
- 1:40:23fancy office, they know art.
- 1:40:26>> They certainly do.
- 1:40:28>> They certainly do. And kids are far more
- 1:40:30exposed.
- 1:40:31>> Exactly. So how do you generate hunger
- 1:40:33in them so that they keep growing
- 1:40:36>> you know beyond a point it is for them
- 1:40:39to generate their own hunger. It's not
- 1:40:41for us as parents. It is for us to give
- 1:40:44them a good education good value systems
- 1:40:46good grounding
- 1:40:48>> then to grow or not grow
- 1:40:51is in their hands. We can only create an
- 1:40:54enabling environment. We can give them
- 1:40:56thoughts. We can give them an
- 1:40:58organization
- 1:41:00but to grow or not is up to them.
- 1:41:02>> What do you do? Give I'm I'm going to be
- 1:41:04very specific. Okay, this is a big
- 1:41:06problem I keep listening to from a lot
- 1:41:10of my family business friends, right?
- 1:41:12And their parents specifically.
- 1:41:15How do you keep kids away from getting
- 1:41:19extremely distracted in the world when
- 1:41:22you're born into riches? And what I mean
- 1:41:24by that is
- 1:41:28a kid who's born with
- 1:41:32millions and billions of dollars, knows
- 1:41:34about it, goes to the best school of the
- 1:41:36world, goes to the best college in the
- 1:41:38world, hangs out with other really rich
- 1:41:42people, right? So you have access to
- 1:41:46distractions, you have access to drugs,
- 1:41:49you have access to addictions, you have
- 1:41:51access to so many things which you can
- 1:41:52just be
- 1:41:54So constant communication
- 1:41:57and
- 1:42:00getting yourself in a position where
- 1:42:02you're not ordering them
- 1:42:06but they are taking seeking advice from
- 1:42:09you.
- 1:42:11So they have to respect you
- 1:42:14>> and not respect you because you're older
- 1:42:17but respect you because they genuinely
- 1:42:19respect you. Why? So they come to you
- 1:42:22voluntarily for advice.
- 1:42:24>> Two is you've taught them that these
- 1:42:28things are wrong. This is out of the
- 1:42:31question. This is maybe
- 1:42:36the third thing is you spend when you
- 1:42:39are.
- 1:42:42So yes, you will wear a certain
- 1:42:44>> brand or
- 1:42:45>> brand or a certain thing you will
- 1:42:47>> but you will not get like five shoes
- 1:42:50>> till you earn it then you spend it.
- 1:42:52>> What are you saying?
- 1:42:53>> So Shashwat now earns spends that's his
- 1:42:57call. He still at home is wearing this
- 1:43:02night suit
- 1:43:04which my mother had bought for him.
- 1:43:08She's not been she's gone like
- 1:43:12almost eight years now. Every day he
- 1:43:14wears it. It's got like holes. But he
- 1:43:17says it's so comfortable. I want to wear
- 1:43:19this.
- 1:43:20>> Which is the emotional value. Yeah.
- 1:43:22>> No, it's not only the emotional value,
- 1:43:23it's the comfort also. But this is an
- 1:43:25example. But he does.
- 1:43:27>> It's the same. So it's not that he
- 1:43:28doesn't spend, but he earns and he
- 1:43:32spends. That's fine.
- 1:43:32>> But how you do how do you instill this
- 1:43:34value is what I'm trying to understand.
- 1:43:36Because when you have access, majority
- 1:43:39of people will get ruined and they do.
- 1:43:42It's difficult to have them.
- 1:43:44>> It's about telling them that it's not
- 1:43:46about spending money.
- 1:43:49You can you you have enough to spend
- 1:43:51through your life,
- 1:43:52>> right?
- 1:43:55It's about earning respect.
- 1:43:58It's about creating something. It's
- 1:44:00about creating value. It's about
- 1:44:03enhancing the legacy or redefining the
- 1:44:05legacy that you've inherited.
- 1:44:08Uh it's about
- 1:44:14it's not that they are short of
- 1:44:18consumption or
- 1:44:20life. I mean their rooms are well
- 1:44:23furnished.
- 1:44:26They drive.
- 1:44:28His first luxury car came 3 years ago.
- 1:44:32>> Why would you not let him use your
- 1:44:34luxury car? He would, right?
- 1:44:36>> No, he wouldn't.
- 1:44:38>> Why?
- 1:44:39>> Why would he?
- 1:44:43We grew up,
- 1:44:45I grew up, and my cousins grew up not
- 1:44:49having access.
- 1:44:51My parents and grandfather and all had
- 1:44:54uh the Mercedes and this that and the
- 1:44:57other of the world.
- 1:44:59If we went with them then to that extent
- 1:45:01we used it. If Shashwat
- 1:45:03>> went with us then he used it
- 1:45:05>> but on his own no he had his own car so
- 1:45:08that was a luxury. His wife had her own
- 1:45:11car but today they may have luxury cars
- 1:45:14but till 3 years ago they didn't.
- 1:45:16>> Why do you set such such rules though?
- 1:45:19Doesn't it create some level of [snorts]
- 1:45:25distance between you and them? Because
- 1:45:29they'll be like a kid would be like,
- 1:45:31"Hey, I know my father's rich. I know.
- 1:45:34Why can't I access it? What's the
- 1:45:35point?"
- 1:45:36>> Because we've explained to him that
- 1:45:37>> the concept is you earn it.
- 1:45:39>> It's it's it's for your benefit.
- 1:45:42And if you would really want to do it,
- 1:45:44we would still say no.
- 1:45:48But do it. But this is why we believe
- 1:45:50you should not be doing it.
- 1:45:52>> Have you seen it in in your family or in
- 1:45:55friends where they've also set certain
- 1:45:57ground rules and have taught their kids
- 1:45:59like that? It is not
- 1:46:01>> my brother's kids would be growing up
- 1:46:03exactly the same way.
- 1:46:04>> Yeah.
- 1:46:06>> Yeah. But like
- 1:46:06>> because that these values come from my
- 1:46:08mother.
- 1:46:09>> Fair. But have you seen that where it
- 1:46:12has not worked out
- 1:46:14in some friend family member need not to
- 1:46:18point it out
- 1:46:18>> enough enough examples of
- 1:46:21>> it has not worked out and what do you
- 1:46:23think what went wrong there
- 1:46:25>> because they came as dictarts
- 1:46:27and there was no conviction of the
- 1:46:30parents themselves
- 1:46:31and there was they were feeling very
- 1:46:34unhappy
- 1:46:44So you're you're almost like feeling
- 1:46:46guilty about not giving the child.
- 1:46:48>> Should you not?
- 1:46:49>> No. Why should you?
- 1:46:52You you're giving him good education.
- 1:46:54You're giving him a good life. A luxury
- 1:46:56good life and a luxury life are two
- 1:46:58different things. He has the means to a
- 1:47:01luxury life.
- 1:47:04But he has to earn the right to the
- 1:47:06luxury life.
- 1:47:07>> But now do you see difference in the way
- 1:47:10parenting or value is going down
- 1:47:14to your grandkids?
- 1:47:16Is it a difference?
- 1:47:17>> I think they're definitely more indulged
- 1:47:18than our kids were. They are more
- 1:47:20exposed. There is a why for everything.
- 1:47:24Why not for everything?
- 1:47:29So if you are eating an ice cream and
- 1:47:31you're saying no to me, why are you
- 1:47:33saying a no to me?
- 1:47:36Uh and you have to explain rationally.
- 1:47:40You can't say I'm old and you're young.
- 1:47:41That doesn't work with them. They want
- 1:47:43the full explanation,
- 1:47:45which is good.
- 1:47:46>> Yeah,
- 1:47:47>> which is good. So there's a difference.
- 1:47:50They're definitely indulged. Their
- 1:47:51parents want them to have
- 1:47:54>> the best class of life. all all the
- 1:47:57toys, all the
- 1:47:58>> the best class life. Yes.
- 1:48:00>> But that's their prerogative. As
- 1:48:03grandparents,
- 1:48:05we have a perspective. But it's for the
- 1:48:08parents to
- 1:48:09>> figure out
- 1:48:10>> to figure out.
- 1:48:11>> But would you spoil your grandkids?
- 1:48:14Do you spoil your grandkids?
- 1:48:16>> Well, my children definitely believe I
- 1:48:18do. [laughter]
- 1:48:21>> So, you're a strict father, but not a
- 1:48:23strict grandfather. [laughter]
- 1:48:26You know, I think uh
- 1:48:30I'm definitely less strict than I was
- 1:48:32with the children,
- 1:48:34but uh
- 1:48:36my children believe I'm very liberal
- 1:48:39with the grandkids. So, I don't know.
- 1:48:41[clears throat]
- 1:48:41>> They would know because if they've had
- 1:48:42the life that you're describing,
- 1:48:45[laughter] definitely they would feel
- 1:48:47like that. Tell me one
- 1:48:51trait about you which you want
- 1:48:55your grandkids to learn from you.
- 1:48:57>> I would say faith.
- 1:49:01Faith in a supernatural power in God.
- 1:49:05For me that is what has kept me going in
- 1:49:08the worst moments.
- 1:49:11>> You know uh
- 1:49:14the very fact that
- 1:49:19It's a sense of security
- 1:49:23that there's someone with you.
- 1:49:26Uh
- 1:49:28there is a supreme power who will look
- 1:49:30after you if it were to become really
- 1:49:33bad or the going were to become really
- 1:49:35dull. And that has given me a lot of
- 1:49:38strength and the ability to navigate
- 1:49:40through multiple
- 1:49:43major crisis in my life.
- 1:49:47And I sincerely hope that they
- 1:49:52they see the merit in what I'm saying.
- 1:49:55>> Why do you believe in God so much? I
- 1:49:58believe in God.
- 1:49:59>> See your why.
- 1:50:01>> I don't know the why honestly. Uh but I
- 1:50:05do. I mean and for me this is uh it's
- 1:50:10like
- 1:50:12constant
- 1:50:14you know it's
- 1:50:15>> but why do you keep it why do you have
- 1:50:16>> it's a sense of security
- 1:50:18>> and since you were a kid you
- 1:50:20>> since yeah my father used to do it
- 1:50:23probably I've seen him do it
- 1:50:25>> I've also got I've also become like I
- 1:50:29think I also started believe in
- 1:50:33believing in God since I was a kid
- 1:50:36because I saw or my mom and dad,
- 1:50:39>> you know,
- 1:50:39>> I still don't have why why do I do that?
- 1:50:41But it's just a thing that
- 1:50:42>> and faith is subjective, right?
- 1:50:46You either believe or you don't.
- 1:50:57that
- 1:51:00destiny is written.
- 1:51:03>> So in a way what is going to happen is
- 1:51:06at a macro level maybe even at a micro
- 1:51:08level defined
- 1:51:11and it is due to the deeds or misdeeds
- 1:51:14of my previous life. What I do now will
- 1:51:18take me maybe to the next life.
- 1:51:21And uh I have done for example
- 1:51:25past life regression
- 1:51:29and I was able to go back a couple of
- 1:51:31lives
- 1:51:34and that has explained a number of
- 1:51:36things to me.
- 1:51:38Why I think like this or why am I scared
- 1:51:41of something or
- 1:51:43etc.
- 1:51:44>> Give me an example of what you learned.
- 1:51:46>> Okay, I'll give you another instance.
- 1:51:48There was a phase where I was having uh
- 1:51:51a mental battle with somebody
- 1:51:54and I was extremely irritated,
- 1:51:56frustrated, angry,
- 1:51:59everything.
- 1:52:00Something negative happened to him
- 1:52:04and I said a
- 1:52:08okay. And I was genuinely pleased that
- 1:52:12something negative had happened.
- 1:52:14Three months later,
- 1:52:16the same thing happened to me
- 1:52:20with greater intensity, the same
- 1:52:22negative.
- 1:52:25And then I said
- 1:52:28it comes back to haunt you.
- 1:52:32>> So there is somebody up there who was
- 1:52:35saying
- 1:52:38you did this now I'm going to whack you
- 1:52:40harder.
- 1:52:42So, you know, it comes back.
- 1:52:44>> Has your life gotten better
- 1:52:47>> because of believing in God? Because of
- 1:52:52believing in past life sessions, because
- 1:52:55of believing in everything that you just
- 1:52:57spoke about?
- 1:52:58>> I'm very happy in my life. I'm I'm
- 1:53:00actually in a very happy state. I'm uh
- 1:53:03I'm not content because I want to do
- 1:53:06more things, but I'm very happy.
- 1:53:09>> What makes you sad? If anyone from my
- 1:53:11family has said,
- 1:53:15for me the biggest
- 1:53:19grief so far has been my mother towards
- 1:53:24the end of her life crying in pain.
- 1:53:28That is something that doesn't get away
- 1:53:29from me.
- 1:53:31And I as a son was helpless. She had
- 1:53:34cancer. The cancer had eaten up her
- 1:53:36spine.
- 1:53:38So no spine existed.
- 1:53:41So when she was lying she was fine. The
- 1:53:43moment you would prop her up she would
- 1:53:46cry in agony. At those moments I
- 1:53:50I mean
- 1:53:54even to date after so many years
- 1:53:58that is something that is my worst
- 1:54:01moment of life.
- 1:54:04Do you
- 1:54:06do you get sad when people hate you?
- 1:54:08>> Yes.
- 1:54:11>> That is does it bother you when
- 1:54:15people hate you or accuse you of
- 1:54:17something or troll you?
- 1:54:19>> So when people
- 1:54:21hate me,
- 1:54:24it depends on who they are. If they are
- 1:54:26relevant to me, it makes me very sad.
- 1:54:30Trolling used to bother me a lot.
- 1:54:33initially.
- 1:54:35I can't say it doesn't bother me today,
- 1:54:37but it bothers me much less than it used
- 1:54:39to say a year ago and even less than it
- 1:54:43used to maybe two years ago.
- 1:54:46But I've had a situation in my life
- 1:54:48several times
- 1:54:51where I've had structured organized
- 1:54:57campaigns against me
- 1:55:00by near and dear ones.
- 1:55:04Initially I didn't realize that people
- 1:55:08close to me were doing this kind of a
- 1:55:09thing. They were false. heart. They were
- 1:55:14spread with so much conviction that
- 1:55:16almost everyone believed that what they
- 1:55:18were saying was true.
- 1:55:22Over a period of time, the truth
- 1:55:24prevailed.
- 1:55:26>> I've had this in business.
- 1:55:28What I'm saying was even as a kid within
- 1:55:31my larger family, we've had this these
- 1:55:34situations.
- 1:55:39Now you have
- 1:55:42other people who do it. They may feel
- 1:55:44hurt. They may feel jealous. They may
- 1:55:46feel agrieved
- 1:55:50for multiple reasons or maybe different
- 1:55:53reasons.
- 1:55:56But
- 1:55:58so a malified
- 1:56:00criticism doesn't really impact me.
- 1:56:06If I've made a mistake, I'm the first
- 1:56:08one to go and say I'm sorry.
- 1:56:12And I would [clears throat] have no ego
- 1:56:14in terms of going and apologizing.
- 1:56:17But if somebody gets hurt
- 1:56:20by something I've done, that causes me
- 1:56:23to lose sleep. I may not express
- 1:56:27it, but it causes me to lose sleep. And
- 1:56:30that is a point when I need to reflect
- 1:56:33and start thinking of what
- 1:56:37did I do that I shouldn't repeat.
- 1:56:42Not that it always happens. You do land
- 1:56:45up repeating these things sometimes but
- 1:56:48definitely the frequency gets much less
- 1:56:51and the spacing between these incidents
- 1:56:53gets much wider. And how do you deal
- 1:56:58with the time when you get to know that
- 1:57:02your loved ones
- 1:57:05are organizing or maybe
- 1:57:08spreading hate against you?
- 1:57:09>> It's very stressful.
- 1:57:11>> How do you deal with that?
- 1:57:15How can you have a prescribed formula?
- 1:57:19You deal with different people
- 1:57:21differently. With some you go and
- 1:57:25Talk it out if it helps.
- 1:57:29With some it becomes indifference.
- 1:57:33With some it becomes dislike.
- 1:57:38It's different depending upon the
- 1:57:41individual. Depending upon
- 1:57:44the period in your life, it depending
- 1:57:46upon
- 1:57:50how confident you are of yourself, how
- 1:57:53secure you are in your own skin because
- 1:57:56the more secure you are, the less you
- 1:57:59react, right?
- 1:58:01Uh and the less it bothers you. But it
- 1:58:04is very stressful. It is very stressful.
- 1:58:09And when there are people who are very
- 1:58:11close to you, it's the worst. But it's a
- 1:58:15reality.
- 1:58:16>> Tell me one trait about you which you
- 1:58:18don't
- 1:58:20which you don't want your family or your
- 1:58:23grandkids to have.
- 1:58:25>> I rely on my instincts
- 1:58:28a lot.
- 1:58:29>> How is that a bad thing? I don't know
- 1:58:30whether it's good or bad
- 1:58:32but
- 1:58:35I think the world is getting far more
- 1:58:38datadriven logic driven merit driven
- 1:58:42and the more that AI will come into play
- 1:58:47I mean people like me will still use
- 1:58:48instincts but I think
- 1:58:52two generations later
- 1:58:54who's to say whether instincts will have
- 1:58:56a role or
- 1:58:59I think instincts will I'm a big
- 1:59:02believer the the more and more the world
- 1:59:05becomes more data oriented people with
- 1:59:07strong instincts will have an edge over
- 1:59:09people who are just datadriven
- 1:59:12obviously data
- 1:59:12>> I would like to believe so because
- 1:59:14frankly if it's only datadriven or if
- 1:59:16it's if it's an algorithm driven then
- 1:59:19what is the difference between A and B
- 1:59:21>> and I also feel art will only be created
- 1:59:24by creativity will only be created by
- 1:59:27instincts. This data and logic cannot
- 1:59:30do. You have to be logicless. You have
- 1:59:32to
- 1:59:33>> AI cannot create an emotion to my mind.
- 1:59:36>> Exactly.
- 1:59:37>> But who would have believed that AI can
- 1:59:40do all that AI is doing today.
- 1:59:41[laughter]
- 1:59:44>> Fair. Never say never. The moment we say
- 1:59:47this, 2 days later, somebody will drop
- 1:59:50some some new update and then this will
- 1:59:53be wrong. Yeah, I agree with that part.
- 1:59:55That's scary. I I but I feel that
- 1:59:59people with original thinking
- 2:00:02will create keep creating art and
- 2:00:05original thinking only comes from
- 2:00:06instinct where you're a little
- 2:00:07delusional where you go against the
- 2:00:10tide.
- 2:00:11Just go with the gut.
- 2:00:12>> You know, sometimes Yeah. It's just that
- 2:00:14[clears throat] some bones in your body
- 2:00:16tell you that this is right.
- 2:00:18>> Yeah. And you can't explain it.
- 2:00:20>> You can't explain it. There's no logic
- 2:00:22to that feeling.
- 2:00:24And when you get at least when I get
- 2:00:26that I I say
- 2:00:29you know and you know it's the right
- 2:00:31time
- 2:00:33and more often than not it works out.
- 2:00:35>> Yeah. You can have a cap on the risk
- 2:00:37you're taking but you have to do it
- 2:00:39something out of just instinct and guts.
- 2:00:44>> True. True. Okay. Here's a question that
- 2:00:46I ask everyone. Okay. In the end these
- 2:00:49days I've started doing it.
- 2:00:53When were you most anxious in your life?
- 2:00:57when I heard my daughter
- 2:01:01cry in pain through her labor
- 2:01:06and uh I was two floors below
- 2:01:11and I could hear her two floors below
- 2:01:15and her father-in-law and I were sitting
- 2:01:17there
- 2:01:19and both of us
- 2:01:22had tears because we said this
- 2:01:25suffering
- 2:01:30and she refused to take an epidural. We
- 2:01:32wanted a natural delivery
- 2:01:35and obviously the
- 2:01:38that was it was anxiety
- 2:01:43and you were you didn't know when it
- 2:01:45will end what was
- 2:01:46>> to say
- 2:01:47>> and wow how do you deal with I I can't
- 2:01:51even ask you that because but if you
- 2:01:55ever get anxious again or if you have
- 2:01:56gotten anxious again
- 2:01:59how do you personally deal with it is
- 2:02:01there a framework is Is there something
- 2:02:02which helps you get back? Is there some
- 2:02:05mental framework, breathing technique? I
- 2:02:08don't know.
- 2:02:09>> I do a puja.
- 2:02:12>> So at that time you were doing puja.
- 2:02:14>> Yes,
- 2:02:16I was doing the anaman chalisa.
- 2:02:18>> That helps you.
- 2:02:19>> It helps me.
- 2:02:22So when I sleep
- 2:02:25there is a hanuman chalisa underneath my
- 2:02:27pillow. I mean over the years I know it
- 2:02:29by heart
- 2:02:31>> but
- 2:02:32it's still there.
- 2:02:34>> Last question we'll end it this way is
- 2:02:37what's the cost
- 2:02:40of
- 2:02:42being Sanjief Goinka of being
- 2:02:48a chairman of multi-billion dollar
- 2:02:52conglomerate. I think people have
- 2:02:54expectations
- 2:02:58and you have to live up to those
- 2:02:59expectations
- 2:03:01and the pressure of those expectations
- 2:03:04is sometimes a burden.
- 2:03:06>> What cost did you pay personally?
- 2:03:09>> So very often you I mean the receiving
- 2:03:12end is more often than not the wife.
- 2:03:16Uh so the frustration comes out on her
- 2:03:20if you're short on time.
- 2:03:23It's her time that goes away.
- 2:03:27If you're frustrated,
- 2:03:30you scream at her. So, you know, uh, and
- 2:03:35that's a big cost.
- 2:03:37>> The relationship cost.
- 2:03:38>> Fortunately, Prii has been
- 2:03:40understanding,
- 2:03:41but
- 2:03:43in hindsight, very often, I feel that
- 2:03:47she deserved better.
- 2:03:50uh I didn't need to give her
- 2:03:53>> hard time.
- 2:03:54>> I mean my sense my part of the suffering
- 2:03:57in that manner
- 2:04:00and because she knew what it was
- 2:04:03she took it well but at the same time
- 2:04:07it's not pleasant. But now that you know
- 2:04:09that
- 2:04:10>> now I've
- 2:04:13I think I'm a lot less
- 2:04:18uh expressive you know I learned this uh
- 2:04:22principle in one conference I attended
- 2:04:26it was exactly around this then so the
- 2:04:30speaker was speaking about he used to
- 2:04:33call it honey I'm home energy
- 2:04:36so every time you're home. You tell
- 2:04:39yourself, "Honey, I'm home." And then
- 2:04:42you shift your entire state and energy
- 2:04:44into something else because you can't
- 2:04:46bring your outside work here. And you
- 2:04:48have to have a very different energy at
- 2:04:50home because if you come with bad energy
- 2:04:53at home,
- 2:04:54>> everyone gets that.
- 2:04:55>> Everyone gets that. And you'll end up
- 2:04:57being frustrated. You'll end up
- 2:04:58screaming. You'll end up being just not
- 2:05:00nice to yourself also and to others.
- 2:05:02>> Yeah. And it's not pleasant.
- 2:05:03>> So every time you're home, honey, I'm
- 2:05:05home energy. and then you switch off
- 2:05:07every day.
- 2:05:08>> Yeah. The other cost is that if you're
- 2:05:12in a close group, you can be yourself.
- 2:05:14>> Yeah.
- 2:05:15>> But if you're in a group of people who
- 2:05:17are not necessarily close, then you get
- 2:05:21quoted and very often misqued.
- 2:05:24So you have to be very mindful of what
- 2:05:27you say.
- 2:05:28>> That's a big cost to pay because you
- 2:05:30can't be absolutely real everywhere.
- 2:05:32>> You can't.
- 2:05:33>> Do you are you conscious about it?
- 2:05:35>> Yes. You learned it hard way or you knew
- 2:05:37it?
- 2:05:37>> I got misqued very often.
- 2:05:39>> So you learned it the hard way?
- 2:05:40>> I learned it the hard way. But and
- 2:05:44now that some people
- 2:05:48know me or recognize me,
- 2:05:52one has to be even more careful.
- 2:05:55And you see Kolkata is a small society.
- 2:06:01So they
- 2:06:03they love quoting people. H
- 2:06:05>> so they'll say
- 2:06:10true but
- 2:06:12that is also true
- 2:06:14>> but you've not clarified it given the
- 2:06:16impression
- 2:06:20>> so you know I think that's the kind of a
- 2:06:22thing that
- 2:06:24so I for example I go for a morning walk
- 2:06:27>> and I walk with different people some of
- 2:06:29whom over the years have become closed
- 2:06:32>> so with them you can be open but many of
- 2:06:34them are walking with you because
- 2:06:38>> you are you
- 2:06:40>> you've had some minor achievement or
- 2:06:42whatever.
- 2:06:44>> Uh and
- 2:06:46there the propensity to quote
- 2:06:50and maybe subconsciously misquote is
- 2:06:54high. So there
- 2:06:56I've just learned to keep a smile
- 2:07:00and speak very little.
- 2:07:01>> What's biggest misunderstanding about
- 2:07:03you? I don't know.
- 2:07:06I really don't know. But
- 2:07:08>> what do you think? Where have you been
- 2:07:09misqued the most?
- 2:07:12Or what personality
- 2:07:15or character or trait you think people
- 2:07:17know about you, which is not true.
- 2:07:19>> I think most people now are getting to
- 2:07:21know me. The people I care for know me
- 2:07:24for who I am. M
- 2:07:27>> so all these campaigns and this
- 2:07:29maliciousness and all has dissipated.
- 2:07:33Yeah.
- 2:07:35>> All right. Thank you so much.
- 2:07:37>> Thank you Raj. It's always a pleasure.
- 2:07:39>> Thank you. It's my pleasure. I always
- 2:07:41enjoy talking to you and I always think
- 2:07:43about I love certain things but it goes
- 2:07:45to a different direction which is but
- 2:07:48I'm happy. Thank you so much for doing
- 2:07:49this. Can you [music] do one thing you
- 2:07:51know because I'm in Kolkata I've always
- 2:07:53wanted to try
- 2:07:55like when we go can you get jalmuri for
- 2:07:58us
- 2:07:58>> from somewhere
- 2:08:00by the time you finish first thing
- 2:08:02you'll have is jaluri
- 2:08:03>> okay perfect done
- 2:08:04>> can we get some jal muri organized
- 2:08:06rather
- 2:08:07>> thank you make it without coriander
- 2:08:09that's it everything else is okay and I
- 2:08:11eat spicy
- 2:08:12>> spicy for
- 2:08:14>> oilh everything's okay I just want to
- 2:08:16try huh china
- 2:08:20Yes. I want to try once. I've never
- 2:08:22eaten. I've always heard.
- 2:08:25>> So, we do our own version at home now.
- 2:08:28>> Okay. [music]
- 2:08:29>> So, it's it's a very so-called hairy
- 2:08:31version.
- 2:08:32>> Okay.
- 2:08:34>> But, uh, so once a week,
- 2:08:36>> nice. Thank you so much for watching
- 2:08:38this episode till the end. We would love
- 2:08:40to know what you liked or disliked about
- 2:08:43this episode and which guest you would
- 2:08:45like to see again on this show or which
- 2:08:48are the new guests that you want to see.
- 2:08:50Let us know in the comments. Your
- 2:08:52feedback helps us improve and make every
- 2:08:54episode a little better. I'll see you
- 2:08:57the next time. Until then, keep figuring
- 2:08:59out [music]
- 2:09:09[music]
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