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Sanjiv Goenka On Billionaires, The Next Big Opportunities & Building Wealth | FO553 Raj Shamani — Transcript

by Raj Shamani · 17,917 words · 3,108 segments · language en · Watch on YouTube

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  1. 0:00One of the biggest questions almost
  2. 0:02everybody searches on internet. How do
  3. 0:05billionaires see opportunities before
  4. 0:08anyone else?
  5. 0:09>> It's simply because you have access to
  6. 0:11data ahead of others. Say when I took
  7. 0:13the power business, Kolkata was reeling
  8. 0:16under 14 15 hours of power cuts every
  9. 0:19day and so to me if you could solve this
  10. 0:22problem there was an opportunity.
  11. 0:25>> How much revenue does it do today? We
  12. 0:27our assets there are about 40,000
  13. 0:29crores.
  14. 0:30>> 10 crores to 40,000 cr.
  15. 0:32>> Yeah.
  16. 0:33>> Dr. Sanjie Goena, chairman of the RPSG
  17. 0:36group. In this episode, he shares
  18. 0:38powerful insights, lessons and
  19. 0:40fascinating stories from his
  20. 0:41entrepreneurial journey that can help
  21. 0:43you build and scale your business.
  22. 0:47Tell me ideas today [music] which you
  23. 0:49feel are going to become something big.
  24. 0:51Renewable energy in every sense of the
  25. 0:53word. Solar, wind combined with battery
  26. 0:57storage I think is a great great avenue.
  27. 1:00I do believe data centers is a very big
  28. 1:03opportunity and you see all the biggies
  29. 1:05getting into data centers.
  30. 1:07>> Coming to your family now the business
  31. 1:09is running in the family since 220 years
  32. 1:12and it's only expanding and getting
  33. 1:14bigger and bigger. You're seventh
  34. 1:15generation right? There must be some
  35. 1:17core value which runs in your family.
  36. 1:19What is that? So one is reinvent
  37. 1:22yourself. You get into industries that
  38. 1:25are promising as opposed to industries
  39. 1:28that are sunset and be dispassionate
  40. 1:30about divestments. The second thing was
  41. 1:33that you be fair in your dealings
  42. 1:40and basically just being compassionate.
  43. 1:43So people who work with you not only
  44. 1:46root [music] for you but they pray for
  45. 1:48you. Tell me the story of how did you
  46. 1:51acquire Sarajama?
  47. 1:53>> Sarajama was acquired by my father. He
  48. 1:55was a very great friend of Baskar. He
  49. 1:58told him
  50. 2:04he told him
  51. 2:08dad said okay. That's how the deal got
  52. 2:10done.
  53. 2:12literally a group.
  54. 2:15>> Does it bother you when people hate you
  55. 2:17or accuse you of something or troll you?
  56. 2:20What is your source of information right
  57. 2:22now? Like what do you read every day?
  58. 2:24Where do you get your information from?
  59. 2:30I have a small favor to ask you. I need
  60. 2:33you to subscribe to our channel. The
  61. 2:35more subscribers we have, the better and
  62. 2:37bigger guests we can bring and provide
  63. 2:39you more value through these
  64. 2:41conversations. And also the full audio
  65. 2:44experience of the show is available on
  66. 2:46Spotify where you can follow us and
  67. 2:48stream and listen to all our episodes
  68. 2:55as a business leader. Okay. One of the
  69. 2:58biggest questions which
  70. 3:01almost everybody searches on internet.
  71. 3:04Okay, which is fascinating to me. It's a
  72. 3:07it's a it's a very noob naive question
  73. 3:10but it is what it is.
  74. 3:13How do billionaires or like large
  75. 3:16industrialist and business leaders see
  76. 3:18opportunities before anyone else?
  77. 3:22>> It's simply because you have access to
  78. 3:24data ahead of others.
  79. 3:27you're you're meeting people at a
  80. 3:31certain level.
  81. 3:32You're in touch with consultants with uh
  82. 3:36with the Mckenzies of the world and the
  83. 3:38BCGs of the world and so you're getting
  84. 3:41ideas
  85. 3:43>> and then you have your own experience
  86. 3:46and so not every idea sounds good, not
  87. 3:48every idea is doable,
  88. 3:51>> not every idea is meant for you.
  89. 3:53>> Mhm.
  90. 3:54But because you have access to that data
  91. 3:56and information before others
  92. 4:00uh it helps.
  93. 4:03>> What is your source of information right
  94. 4:05now? Like what do you read every day?
  95. 4:07Where do you get your information from?
  96. 4:09At least the ones you can tell which
  97. 4:11everybody can access.
  98. 4:12>> You know it's generally about actually
  99. 4:14reading things
  100. 4:17on areas that interest you.
  101. 4:18>> Okay.
  102. 4:19>> So you can you can take social media to
  103. 4:21read it. You can use a claude to get
  104. 4:24data. You can I mean you can do
  105. 4:26whatever.
  106. 4:27>> But if you can keep getting data on
  107. 4:30things that interest you,
  108. 4:33something somewhere
  109. 4:36will sound more promising to you as a
  110. 4:39business proposition
  111. 4:41and then you get a McKenzie or a BCG to
  112. 4:45actually validate whether it makes sense
  113. 4:47or not. Hm.
  114. 4:49So out of all the ideas, hundreds of
  115. 4:52ideas you're getting, information,
  116. 4:54people you're meeting, right? They're
  117. 4:56they're telling you thousands of ideas,
  118. 4:58right?
  119. 4:59Tell me top three ideas today which you
  120. 5:03feel are going to become something big
  121. 5:06whoever if somebody decides to build in
  122. 5:09build a business in that area. renewable
  123. 5:12energy in every sense of the word,
  124. 5:15>> solar, wind, hybrid.
  125. 5:20The prime minister has now I mean it's
  126. 5:24remarkable to see the brilliance of
  127. 5:26Modi.
  128. 5:28Uh he's floated this idea of floating
  129. 5:33solar panels.
  130. 5:36So you're not consuming land area to do
  131. 5:38this. M
  132. 5:40>> so you're going to do it on water.
  133. 5:44>> Anything to do with renewable energy I
  134. 5:47think is a huge opportunity.
  135. 5:49>> The energy requirements of the country
  136. 5:51are enormous
  137. 5:53>> and thermal will take you up to a point.
  138. 5:57So this whole thing of renewable energy
  139. 6:00combined with battery
  140. 6:03storage
  141. 6:05I think is is a great great avenue.
  142. 6:08>> Okay. Yeah.
  143. 6:09>> And the whole whole
  144. 6:11thing the whole proposition that goes
  145. 6:13into it, solar cells, solar modules,
  146. 6:17>> everything
  147. 6:18>> each one of those would would
  148. 6:20individually be very good propositions.
  149. 6:22So it's like say 30 40 years ago
  150. 6:28start
  151. 6:30there's an whole ecosystem that
  152. 6:32developed in Guram for all the
  153. 6:35components that went into a car.
  154. 6:37>> Yeah. Yeah. So this is the same thing
  155. 6:38for renewable. It's not only about just
  156. 6:41generation of electricity. It's about
  157. 6:43the whole thing of the the paraphernalia
  158. 6:46that goes into building a solar plant or
  159. 6:50a wind plant
  160. 6:52everything.
  161. 6:53>> Okay. Is there any specific thing in the
  162. 6:57renewable which you see right now where
  163. 7:00India doesn't have a capacity or
  164. 7:01capability to do because you're in
  165. 7:03energy business so you understand this
  166. 7:05right? that one is building these large
  167. 7:10solar plants, right, where people are
  168. 7:12going to just generate electricity. But
  169. 7:15then other is do we need junction boxes?
  170. 7:17Do we need modules? Do we need storage?
  171. 7:20Do we need batteries? Like somehow what
  172. 7:22is that one thing if you can be very
  173. 7:24specific? Is there anything that you
  174. 7:26know?
  175. 7:27>> You know I think at the end of the day
  176. 7:28you need more capacity on everything.
  177. 7:30Mhm.
  178. 7:31>> So
  179. 7:33you start with transformers,
  180. 7:35you start with turbines.
  181. 7:37>> Mhm.
  182. 7:38>> You get on to uh the actual panels, the
  183. 7:42modules, the sales.
  184. 7:45Then you get on to battery.
  185. 7:48>> I think that whole area
  186. 7:52I mean we have the capability but we are
  187. 7:55not scaled up to the extent that we will
  188. 7:57be in a few years.
  189. 7:58>> Okay. So I think getting to scale is
  190. 8:01very important
  191. 8:02>> in any of this and you feel
  192. 8:03opportunities in everything
  193. 8:04>> in everywhere in every every of this.
  194. 8:07Then this whole thing about
  195. 8:09battery.
  196. 8:10>> Mhm.
  197. 8:11>> You know it's not only about battery
  198. 8:12storage where you can store power for a
  199. 8:15few hours.
  200. 8:16>> Mhm. And uh but it's about battery per
  201. 8:20se and that in itself is just such a
  202. 8:24huge opportunity
  203. 8:26and whether it's lithium whether it's
  204. 8:28non- lithium I mean technology is
  205. 8:31changing every day and how do you get
  206. 8:34into things into components into
  207. 8:36chemicals that go into the back battery
  208. 8:40>> okay
  209. 8:40>> and that speed up charging that retain
  210. 8:45or enable retention ion of the charge
  211. 8:47for a longer period.
  212. 8:49Uh so I think all this this whole range
  213. 8:54of products is nent. We are developing
  214. 8:58we still have to develop.
  215. 9:01>> I mean renewable energy yes but in
  216. 9:04batteries I think a lot more needs to be
  217. 9:06done
  218. 9:07>> is being done.
  219. 9:08>> Okay. Yeah.
  220. 9:09>> So that's one second opportunity.
  221. 9:11>> This is two actually. Battery is one
  222. 9:13renewable is uh is the other.
  223. 9:16I do believe uh I mean data centers is a
  224. 9:21very big opportunity and you see all the
  225. 9:24biggies getting into data centers and
  226. 9:27the amount of data crunching that
  227. 9:30Indians are doing and will do in the
  228. 9:33future
  229. 9:34and the world will do and can India
  230. 9:37become the hub for data centers
  231. 9:40everywhere. So that's another very big
  232. 9:43opportunity but I think that scale is so
  233. 9:46large that barring an Amani and Adani I
  234. 9:49think uh not many Indian players will be
  235. 9:52getting into it.
  236. 9:53>> Yeah that's what like so tell me an
  237. 9:54opportunity which young entrepreneurs
  238. 9:56can get in because this is beyond
  239. 9:59people's means at this point.
  240. 10:02>> You get unicorns several unicorns every
  241. 10:04year. I mean uh
  242. 10:07but I frankly whereas I admire them I
  243. 10:10applaud them.
  244. 10:13I do not understand this concept of
  245. 10:18keeping on incurring losses
  246. 10:22and yes if it's a finite plan for 2
  247. 10:25years 3 years four years I can
  248. 10:26understand it but you get higher
  249. 10:29valuations and you take
  250. 10:32more equity to fund the losses but at
  251. 10:34some stage you have to get into profits
  252. 10:36right
  253. 10:37>> so you cannot always drive the business
  254. 10:40purely on valuations
  255. 10:43At some stage it has to be self
  256. 10:46sustaining and selfgenerating.
  257. 10:50So
  258. 10:52there are lots of ideas and there are
  259. 10:53lots of thoughts and lots of unicorns
  260. 10:55and people are doing brilliantly
  261. 10:59but you don't want yet another by juice
  262. 11:02>> m
  263. 11:04>> you know uh so I think one has to be
  264. 11:07careful enthusiasm is very good
  265. 11:12enterprise is very good entrepreneurship
  266. 11:15is very good
  267. 11:17but temperate it with reality or
  268. 11:20realism.
  269. 11:22>> It can't be just valuations.
  270. 11:25>> It can be valuations to start off with
  271. 11:28and you can use that as a means to
  272. 11:30finance it. And this is a great great
  273. 11:33gift of this government to
  274. 11:37Indian entrepreneurship that capital is
  275. 11:39available for any good idea today.
  276. 11:43So uh
  277. 11:45urban clab does brilliantly with
  278. 11:48electricians mass this that what a
  279. 11:51concept but
  280. 11:54they've built a model which is working
  281. 11:57and working profitably.
  282. 11:59So I think at the end of the day within
  283. 12:02a finite period you need to have a plan
  284. 12:04that gets to profits.
  285. 12:06>> Yeah. Do you see any idea right now
  286. 12:08which can get to which excites you which
  287. 12:11any young entrepreneur somewhere is
  288. 12:13doing? Maybe not at scale but you just
  289. 12:15understand and you're like there is
  290. 12:17something in it
  291. 12:18>> you know we are
  292. 12:21we are looking at Ayurveda inspired
  293. 12:25pharmaceutical
  294. 12:26>> interesting
  295. 12:27>> in a in a very big way. We we've we've
  296. 12:30launched very small without
  297. 12:36Sharaba without hype, without marketing
  298. 12:39yet. We've done clinical trials for
  299. 12:41these products.
  300. 12:44So they are Ayurveda inspired
  301. 12:48but they are completely herbal stroke
  302. 12:51flower based. So no chemicals, no this,
  303. 12:54no that. So we are launching we've
  304. 12:58launched
  305. 12:59uh
  306. 13:05>> we've modified those into infusions. So
  307. 13:08made it modern
  308. 13:11with centuries of experience of what is
  309. 13:16curing what
  310. 13:17>> but making it easy to consume
  311. 13:21and a modern version. A shiito paladi
  312. 13:27coming in a toffee form
  313. 13:31so kids will not be averse to consuming
  314. 13:33it.
  315. 13:35So
  316. 13:38it's sleep drops
  317. 13:40>> m
  318. 13:41>> which are based on flowers
  319. 13:43>> and I consume them and they are very
  320. 13:46effective. So there are lots of these
  321. 13:48things and this is one example. It
  322. 13:51doesn't consume a lot of capital.
  323. 13:53>> Yeah.
  324. 13:54>> Yes. A lot of research, a lot of
  325. 13:55patience
  326. 13:57but once you get the product right then
  327. 14:00you can start scaling up. So Ayurveda
  328. 14:03you'll think you think there's a big
  329. 14:05opportunity right now.
  330. 14:06>> I think there is a very big opportunity
  331. 14:07>> globally or just India
  332. 14:09>> in India and across the world. But what
  333. 14:12we have to do for the world is the world
  334. 14:15will look at documented data
  335. 14:19>> and sadly we as a country have not
  336. 14:22documented the success of Ayurveda.
  337. 14:25>> True.
  338. 14:26>> So we'll have to go through that process
  339. 14:28of clinical trials.
  340. 14:30>> That's a long one. It's a long one but
  341. 14:32if we don't start then we'll never get
  342. 14:34there.
  343. 14:35>> True. So with 360 or you're getting with
  344. 14:38Dr. Vya.
  345. 14:39>> So 360 is the modern thing. Dr. Vya is
  346. 14:43the conventional one.
  347. 14:44>> But through both you're getting
  348. 14:46[laughter]
  349. 14:47okay. You know you I was reading about
  350. 14:50you and one thing which
  351. 14:53not many people know and I found
  352. 14:55fascinating and I thought that is how
  353. 14:58I'll take the conversation forward
  354. 15:00today. was I was reading that there are
  355. 15:02a lot of articles and lot of people who
  356. 15:05called your father takeover king
  357. 15:09right and then there was another piece
  358. 15:12which I was reading that you are the
  359. 15:14transformation king like why and then I
  360. 15:18I went in deep and tried to understand
  361. 15:20that that why is that and then I was
  362. 15:23looking at the carbon business the
  363. 15:26electricity business then the s gama so
  364. 15:28I want to go each business by business,
  365. 15:31story by story and I want to understand
  366. 15:33but before I go there you have
  367. 15:36repeatedly just taken
  368. 15:38businesses which people wrote off like
  369. 15:41they you know other people called it
  370. 15:43that it's a bad business you should not
  371. 15:45go it it's in debt it's it's almost
  372. 15:47dying you have taken those businesses
  373. 15:49you have turned around them what do you
  374. 15:52see that other people don't see
  375. 15:54>> I don't know what other people don't see
  376. 15:57I know what I see and to [clears throat]
  377. 15:59me say when I took the Baba business
  378. 16:08>> it was
  379. 16:10Kolkata was reeling under 14 15 hours of
  380. 16:13power cuts every day.
  381. 16:15>> Mhm.
  382. 16:16>> As a kid when I was growing up we didn't
  383. 16:20have electricity for at least 13 14
  384. 16:23hours every day. When we went to
  385. 16:25examination halls, we were given
  386. 16:28blotting papers to absorb the sweat.
  387. 16:32Otherwise, the the paper would smudge.
  388. 16:37>> And so to me, if you could
  389. 16:40[clears throat]
  390. 16:41solve this problem,
  391. 16:44there was an opportunity.
  392. 16:46>> So when the opportunity presented
  393. 16:48itself, I grabbed it.
  394. 16:51little realizing that the effort
  395. 16:54required to to make this change or
  396. 16:58transformation would be enormous. My
  397. 17:01father with his experience realized
  398. 17:04that it's a stupid move.
  399. 17:08>> Okay.
  400. 17:08>> And uh he opposed it. But my mother
  401. 17:12said,
  402. 17:19"Let him make his mistakes."
  403. 17:21>> Yes.
  404. 17:21>> And she persuaded him to allow me to go
  405. 17:23ahead with it.
  406. 17:25So the process of transformation
  407. 17:30was herculan
  408. 17:33and I didn't realize that
  409. 17:36within 6 months
  410. 17:40people expected the impossible.
  411. 17:47It doesn't happen like that.
  412. 17:51And then from you becoming a hope for a
  413. 17:56cure,
  414. 17:57you became the problem
  415. 18:00[gasps]
  416. 18:01>> because of you power cuts are [laughter]
  417. 18:02happening.
  418. 18:03>> So you were not only dealing with the
  419. 18:05fundamental issue of low generation,
  420. 18:08poor distribution, poor network,
  421. 18:11>> poor connectivity, poor metering. you
  422. 18:14were also dealing with
  423. 18:17the social stigma of being responsible
  424. 18:21for power cuts
  425. 18:23>> so it was about actually transforming
  426. 18:25the mindset of the people
  427. 18:29>> m
  428. 18:30>> in the company
  429. 18:33and once we got our act together as as a
  430. 18:38business
  431. 18:40then about
  432. 18:42altering the mindset
  433. 18:44of the city.
  434. 18:46>> M
  435. 18:48>> that listen
  436. 18:51yes we took time we took 3 years or 4
  437. 18:54years
  438. 18:56but we got there
  439. 19:00>> and we are here to serve you and then
  440. 19:02from Kolkata we went to Nida. From Nida
  441. 19:04we went to Bharatpur. Then from there to
  442. 19:07Kot then to Bikan then to Chandigar
  443. 19:11and
  444. 19:14Now with experience it's very easy for
  445. 19:16us to do it
  446. 19:18>> but the first one was difficult. So it's
  447. 19:21about
  448. 19:23introducing metering.
  449. 19:25>> M
  450. 19:2845 years ago
  451. 19:30many of the connections were not
  452. 19:33metered.
  453. 19:35>> Okay.
  454. 19:35>> And the meters wouldn't work.
  455. 19:37>> Okay.
  456. 19:52So they would insert lead underneath the
  457. 19:56meter. Now the lead disoriented the
  458. 20:00reading of the meter. it just spoiled
  459. 20:04the calibration of the circuit and
  460. 20:07therefore the reading was all haywire.
  461. 20:11So it was literally area by area,
  462. 20:15connection by connection. So we for
  463. 20:17example said if somebody has 10 ACS in
  464. 20:20uh installed
  465. 20:22and assuming you're operating an AC for
  466. 20:258 hours a day
  467. 20:27>> so this should be your bill. Now then we
  468. 20:29started mapping if this should be your
  469. 20:30bill your bill is much less
  470. 20:32>> then we need to investigate that supply
  471. 20:35>> and 90% of such cases were pilfering.
  472. 20:41So it was about
  473. 20:44and the same people who were pilfering
  474. 20:46saw you as a threat
  475. 20:49because you were stopping their income.
  476. 20:52You were stopping that.
  477. 20:53>> Yeah. And therefore they were working
  478. 20:58against you. They were working for you
  479. 20:59to fail.
  480. 21:02>> Okay. And how were they working against
  481. 21:04you?
  482. 21:04>> So they they would uh so it was through
  483. 21:07media. In those days there was no social
  484. 21:09media. M
  485. 21:11>> so they would finance campaigns against
  486. 21:14us in media
  487. 21:18and they would do this and they would go
  488. 21:21into the court and
  489. 21:23then they would all kinds of things
  490. 21:26>> arrange small little protest protest
  491. 21:29yeah and
  492. 21:31>> unions
  493. 21:32>> they would create consumer associations
  494. 21:34which were all fake
  495. 21:36>> some were genuine but most of them were
  496. 21:38fake and chamber of commerce would
  497. 21:40object and things like that. So it was
  498. 21:43not only transformation of the business,
  499. 21:45it was transformation of the mindset and
  500. 21:48it was transformation of a culture that
  501. 21:51you pay for what you consume.
  502. 21:57This is not like you you're entitled to
  503. 21:59free electricity all your life, right?
  504. 22:01>> But how do you change that when everyone
  505. 22:05is stealing and getting it for free? How
  506. 22:08do you actually set a mechanism that
  507. 22:10they they can't steal anymore? And the
  508. 22:12entire city, you're not talking about
  509. 22:13one specific little thing.
  510. 22:16>> It was not the entire city. It was bulk
  511. 22:18of the city. It was bulk of the industry
  512. 22:20which was the big consumers
  513. 22:22>> and bulk of industrialists who were big
  514. 22:25consumers of ours at home.
  515. 22:27>> Okay.
  516. 22:27>> Right. Uh
  517. 22:31and and there were touts who would go
  518. 22:33around. So we had a situation where a
  519. 22:37tout came in met
  520. 22:40>> and said
  521. 22:43I'll make it 5,000 rupees my cut will be
  522. 22:4620,000
  523. 22:48and he had certain officials of my
  524. 22:50company on his payroll.
  525. 22:53So it was it was quite
  526. 22:57like a
  527. 22:58it it was a horrendous setup. It was an
  528. 23:01organized
  529. 23:02>> It was organized complete.
  530. 23:05And then you had you said you can't go
  531. 23:08and
  532. 23:12you know if you're going on inspections,
  533. 23:15>> you can't go in this area because you a
  534. 23:19certain community lives
  535. 23:21>> and you cannot touch them.
  536. 23:24And so you had to do deal with all kinds
  537. 23:26of issues
  538. 23:28and it's taken several years.
  539. 23:31>> Would goons disturb you? Because I'm
  540. 23:33assuming if there's an organized crime,
  541. 23:35there'll be thousands of people on
  542. 23:37payroll and there'll be goons.
  543. 23:40But you know, so
  544. 23:44now I realize what my father meant when
  545. 23:47I when he said it's a stupid decision,
  546. 23:51but I'm very happy that I'm in the power
  547. 23:53business.
  548. 23:54>> Mhm.
  549. 23:56>> I'm actually happy that I took the call
  550. 23:57when I did.
  551. 23:59Uh
  552. 24:02and I'm happy that I've been able to
  553. 24:04make this change.
  554. 24:05>> Yeah. because it leaves me with some
  555. 24:07sense of satisfaction
  556. 24:11that there was a change that one was
  557. 24:13able to do. What was the first change
  558. 24:15you made now that you saw compan losses,
  559. 24:18broken network, broken connections,
  560. 24:21broken distribution, the entire city
  561. 24:23stealing from you,
  562. 24:26industrialists are against you, there
  563. 24:27are goons disturbing you. There are so
  564. 24:30many things to fix. Where did you start
  565. 24:32fixing? Like what was the first step?
  566. 24:33first thing that you were like, "Okay,
  567. 24:35let me fix this." And then the next
  568. 24:37problem,
  569. 24:37>> the first thing was really to actually
  570. 24:40try and
  571. 24:44get people within my company to believe
  572. 24:47that this can be changed rather than
  573. 24:50believe.
  574. 24:54So it was to instill that confidence
  575. 24:57that this is doable
  576. 24:59>> and the stealing would stop
  577. 25:01>> and the stealing could stop.
  578. 25:05So it [laughter]
  579. 25:07>> like it was not certain. It was always
  580. 25:09probability. It was a probability
  581. 25:12because how do you know when it's been
  582. 25:15institutionalized
  583. 25:17>> and the government is as much part of it
  584. 25:20as industry is as consumers are.
  585. 25:25>> Uh
  586. 25:27>> okay.
  587. 25:28>> So you're you're you're fighting
  588. 25:29multiple battles for each connection.
  589. 25:34It was arduous. It was time consuming.
  590. 25:37It was painstaking. But
  591. 25:39>> yes, we've got there.
  592. 25:40>> But what did you see in a broken
  593. 25:42business? This company was broken,
  594. 25:44right? And from an outsers's
  595. 25:46perspective,
  596. 25:48let's say first
  597. 25:50you thought that okay, you want to be a
  598. 25:53part of providing power and you want to
  599. 25:56be in this business, right? But once
  600. 25:57you're in the process of maybe making a
  601. 26:00bid, acquiring, you are understanding
  602. 26:02and you're doing due diligence in your
  603. 26:04own sense, right? So you are getting
  604. 26:06aware about these problems that there
  605. 26:08will be the community will be against
  606. 26:10us, employees will be against us. There
  607. 26:12are a lot of bribery going on. There's
  608. 26:15lot of poor connections. Everything is
  609. 26:16going on. So you understand all of these
  610. 26:18problems. It's a broken company with
  611. 26:19broken concept and nobody believes. So
  612. 26:21broken belief as well. Now what are you
  613. 26:24seeing in the business? Why do you want
  614. 26:25it?
  615. 26:25>> So there was no due diligence in those
  616. 26:27days.
  617. 26:28>> Okay. [laughter]
  618. 26:30>> There was no due diligence. So
  619. 26:32>> how did you decide to buy a business and
  620. 26:34then just
  621. 26:35>> it just seemed like a decent
  622. 26:36opportunity? [laughter]
  623. 26:40So it wasn't like
  624. 26:42>> some exorbitant sum. So
  625. 26:45>> my approach was key at worst
  626. 26:49that was the approach.
  627. 26:51>> So that was the
  628. 26:53confidence risk it's the family won't
  629. 26:56sink because of this.
  630. 26:58>> How much revenue does it do today? the
  631. 27:01power business where it does a fair bit.
  632. 27:03>> What is it? What's the
  633. 27:05>> It's a public, right? So,
  634. 27:06>> yeah, I mean our assets there are about
  635. 27:0840,000 crores and we are in the process
  636. 27:11of building uh investing uh investments
  637. 27:15underway are about 54,000 crores in that
  638. 27:18business.
  639. 27:20>> Dusk crus
  640. 27:2210 cr to 40,000 cr.
  641. 27:24>> Yeah,
  642. 27:25>> I should look for businesses which are
  643. 27:27like completely broken right now.
  644. 27:29[laughter]
  645. 27:34No, but you know fun apart it was there
  646. 27:39must be something fundamental you must
  647. 27:41have changed. It's not easy to turn
  648. 27:43around and transform a 10 cr business
  649. 27:46into with so many problems. No, but it's
  650. 27:48also about changing the culture,
  651. 27:51>> a culture of suspicion
  652. 27:55to a culture of confidence and a sense
  653. 27:58of pride in doing something that nobody
  654. 28:02thought was doable.
  655. 28:04>> And once we got that sense of pride
  656. 28:07within the organization,
  657. 28:10then it became much easier.
  658. 28:12>> How do you do that? How do you talk? It
  659. 28:13was about constantly communicating
  660. 28:16within the team
  661. 28:22making them believe
  662. 28:23>> making them believe that it's a in
  663. 28:26addition to doing work
  664. 28:28in addition to getting recognition they
  665. 28:31will get blessings
  666. 28:33>> and that worked for you.
  667. 28:34>> That worked.
  668. 28:35>> There was a I was reading that your your
  669. 28:38friends used to joke about it every time
  670. 28:40there was a night off park. Absolutely.
  671. 28:43>> They used to be like you're the you're
  672. 28:44the one responsible for it.
  673. 28:46>> So I remember there was this restaurant
  674. 28:48called Polynia in the Oberoy Hotel
  675. 28:52>> and we had gone there for somebody's
  676. 28:54birthday celebration.
  677. 28:55>> Okay.
  678. 28:57Restaurants.
  679. 29:02We could go to restaurants often. Okay.
  680. 29:04So whenever you went it was a big thing
  681. 29:10hoteler
  682. 29:14park the whole restaurant was saying
  683. 29:18here's the man who's responsible for the
  684. 29:19parks [laughter]
  685. 29:24and that day I felt like sort of saying
  686. 29:27you know I wish I'd listened to dad
  687. 29:30>> how embarrassed were you
  688. 29:32>> I was embarrassed and I was irritated
  689. 29:34ated because I said you know damn it by
  690. 29:38that time from 14 hours you had already
  691. 29:41gone to about 6 hours
  692. 29:44>> you were not zero but you'd gone to 6
  693. 29:46hours so it was an improved situation
  694. 29:49appreciate the improvement instead of
  695. 29:51finding fault
  696. 29:54>> but did you did you had a bad day that
  697. 29:56night or you just you were like let I'll
  698. 30:00show them one day
  699. 30:02>> I no it was neither It was it was
  700. 30:05actually a sense of
  701. 30:09wrong decision. Did I make a wrong
  702. 30:11decision? You know,
  703. 30:13>> uh yeah.
  704. 30:15Is it worth this kind of
  705. 30:20misaction?
  706. 30:21>> Did you ever feel that you are in a
  707. 30:23thankless business?
  708. 30:25>> Yes. I mean now you realize a utility is
  709. 30:28a thankless business.
  710. 30:31A utility means you're there to give
  711. 30:33service.
  712. 30:35>> The fact that you're giving very good
  713. 30:37service
  714. 30:39doesn't count for anything because over
  715. 30:41a period of 3 months it gets taken for
  716. 30:44granted
  717. 30:47and then if you have one glitch then
  718. 30:50it's a problem.
  719. 30:50>> Yeah.
  720. 30:52So
  721. 30:54it keeps us on our toes
  722. 30:55>> because nobody will appreciate you for
  723. 30:58364 days of electricity. One day if we
  724. 31:02don't get electricity 1 hour
  725. 31:03>> 5 minutes
  726. 31:05>> yeah I was like in 2026 how can we lose
  727. 31:09>> but I think the city is
  728. 31:11thankfully
  729. 31:13very appreciative of what has happened
  730. 31:15here
  731. 31:17and uh
  732. 31:19>> in hindsight yes. Yeah, but we do get
  733. 31:23there are some naysayers
  734. 31:26but by and large
  735. 31:28we get a lot of affection and love
  736. 31:32from the city
  737. 31:33>> for transforming this piece.
  738. 31:34>> Yeah. Tell me for a lay man let's say if
  739. 31:37someone's watching it what happens
  740. 31:39behind the scene let's say if I
  741. 31:42if I switch on a light right now right
  742. 31:46and automatically the lights are on what
  743. 31:49is going behind where is the electricity
  744. 31:51born how is it reaching me what are the
  745. 31:54phases in between like
  746. 31:55>> so you have a transfer so first you
  747. 31:57generate power
  748. 31:58>> okay where is it generated in a
  749. 32:00>> so we have our own power generating
  750. 32:03stations you generate the power.
  751. 32:05>> Okay.
  752. 32:06>> Then you take the power
  753. 32:08>> and that get generated through thermal
  754. 32:10or solar or
  755. 32:11>> so it's largely for the city it's yet
  756. 32:13largely thermal.
  757. 32:15>> It's going to be over the next 2 to 3
  758. 32:17years 50% will become renewable.
  759. 32:20>> Okay.
  760. 32:21>> But you generate from wherever. Then you
  761. 32:24transport the power.
  762. 32:25>> Okay.
  763. 32:26>> You call it wheel
  764. 32:28>> some vehicle.
  765. 32:29>> Yeah. So you have buyers you have to lay
  766. 32:32the wires. Then you have transformers
  767. 32:37and you have substations
  768. 32:40>> which modulate the frequency of the
  769. 32:42power
  770. 32:44>> and from there it goes on to individual
  771. 32:46then again you have connections into
  772. 32:48individual homes
  773. 32:51>> and then it goes through that and then
  774. 32:52you have a meter which measures the
  775. 32:54amount of power you're consuming or
  776. 32:56drawing
  777. 32:58>> and how much of this entire chain comes
  778. 33:00from your company
  779. 33:02>> here in Kolkata Everything
  780. 33:04>> everything from that till the last
  781. 33:06switch like every transformer every
  782. 33:08>> everything everything so when we took
  783. 33:10over we didn't have substations
  784. 33:13>> we didn't have a full network which was
  785. 33:15efficient
  786. 33:16>> we didn't have transformers which were
  787. 33:19efficient so it was a whole system
  788. 33:22>> that needed refixing
  789. 33:24>> what's the most difficult part of it the
  790. 33:27generation or the distribution
  791. 33:29or service
  792. 33:30>> the generation is actually easier
  793. 33:32Because once your plant is set up, then
  794. 33:36you only need preventive maintenance and
  795. 33:37regular maintenance and the plant churns
  796. 33:40out.
  797. 33:40>> Okay.
  798. 33:41>> It's dealing with a consumer that's far
  799. 33:44more difficult.
  800. 33:45>> And is it like but dealing with consumer
  801. 33:48that's service, right? So every time
  802. 33:49they'll have billing issues or something
  803. 33:50like that those kind of little
  804. 33:52>> you actually have to keep constantly
  805. 33:54communicating educating
  806. 33:57uh and and uh so we had a similar
  807. 34:01experience in uh greater Nida where when
  808. 34:04we took over the distribution
  809. 34:07uh we didn't realize we were getting
  810. 34:09into situations where gundas were
  811. 34:12involved and so people came and took
  812. 34:15chairs and
  813. 34:17bang them over the heads of our people.
  814. 34:21So
  815. 34:22it was it was quite horrific
  816. 34:25>> recent like you
  817. 34:26>> no this was several years ago when we
  818. 34:27took over that today it's a very highly
  819. 34:30successful company
  820. 34:32>> and in the UP assembly it's been hailed
  821. 34:34out as an extraordinary example of
  822. 34:37privatization.
  823. 34:38Uh so you you were telling me so people
  824. 34:41were hitting and then
  825. 34:42>> and
  826. 34:49uh and so again it was a repeat but once
  827. 34:52you've gone through one it's easier to
  828. 34:54go through the next
  829. 34:58but it's a process and from 30 40 years
  830. 35:02ago to now it's become much easier
  831. 35:04because people are more exposed educated
  832. 35:08They frankly want a service and 90% of
  833. 35:10the people are willing to pay for the
  834. 35:12service for the consumption. Right.
  835. 35:15>> So it's it's that mindset has changed.
  836. 35:18>> Fair. Fair. And is what is about rains
  837. 35:22that we somehow still lose electricity
  838. 35:25during the rains like something goes off
  839. 35:28something specifically which is hard
  840. 35:30about the business in rains. It doesn't
  841. 35:31work out
  842. 35:32>> in our in the cities where we distribute
  843. 35:34that doesn't happen
  844. 35:35>> that. Okay. [laughter]
  845. 35:36But in usual cities you'll always hear
  846. 35:39like I I'm from Indor right? So there's
  847. 35:42247 365 days there is power.
  848. 35:46If ever sometime there's a power cut
  849. 35:49it's usually midnight during the rains
  850. 35:52something has happened
  851. 35:54and people usually blame it that oh
  852. 35:56because the weather was bad is
  853. 35:58>> I don't think weather has anything to do
  854. 36:00with that.
  855. 36:01>> Okay it's just an excuse. So if a city
  856. 36:03loses power okay now that the
  857. 36:06distribution is right generation is
  858. 36:08right servicing is right your systems in
  859. 36:10place still there must be some black
  860. 36:13swan event
  861. 36:14>> where city loses power
  862. 36:15>> you can have say if you have a huge
  863. 36:18cyclone
  864. 36:20>> then you can have a situation which
  865. 36:23we've had in Kolkata where trees get
  866. 36:26uprooted
  867. 36:28>> and they fall on power lines
  868. 36:31>> so then the lines and snap.
  869. 36:33>> Okay.
  870. 36:34>> So there have been those situations.
  871. 36:37Uh we had Afan which was one of the
  872. 36:39biggest cyclones that India has seen
  873. 36:42and the Kolkata Municipal Corporation
  874. 36:45did not have electric saws.
  875. 36:48So you could not cut the trees.
  876. 36:52Over 200 trees which were like 70 80 100
  877. 36:55years old had fallen
  878. 36:58because
  879. 37:00the government
  880. 37:02had built
  881. 37:05you know instead of
  882. 37:07the mud and everything the tree grew on
  883. 37:09they had built roads and pavements.
  884. 37:13>> So as it is the roots had become shaky
  885. 37:15they had cut off the roots.
  886. 37:16>> Yeah.
  887. 37:17>> So the moment
  888. 37:20[clears throat]
  889. 37:21yeah
  890. 37:22>> and they fell on lines.
  891. 37:25Now you have to cut
  892. 37:27the trees. But the Kolkata Municipal
  893. 37:30Corporation did not have electric saws.
  894. 37:34>> So then again the angst came on us.
  895. 37:42We are not the civic authority, right?
  896. 37:46We had a few civic, we had a few
  897. 37:48electric sauce. But so these are the
  898. 37:51situations where you can have
  899. 37:54if you're consuming your transformer,
  900. 37:57you've asked for x
  901. 38:01>> kilow of power.
  902. 38:02>> Yeah.
  903. 38:03>> And without intimation, you're actually
  904. 38:07drawing 2x or 3x
  905. 38:11>> up to a point, the transformer has the
  906. 38:13ability to give you extra power. Yeah.
  907. 38:15>> Beyond that the transformer bursts.
  908. 38:20So
  909. 38:21people have asked for
  910. 38:25they've said we've got eight ACs.
  911. 38:27>> Mhm.
  912. 38:28>> But they've actually installed 18.
  913. 38:32The transformer will not function.
  914. 38:34>> Yeah.
  915. 38:35>> It'll either burst or just stop
  916. 38:36functioning.
  917. 38:37>> Yeah.
  918. 38:37>> And in which case then you have a park
  919. 38:40and it's one transformer is not serving
  920. 38:42just one supply.
  921. 38:44It's serving a whole area.
  922. 38:48So then the power goes off everywhere.
  923. 38:50>> So one person or like five people
  924. 38:53>> can be responsible for something like
  925. 38:55this.
  926. 38:56>> So the weakest link in the entire power
  927. 38:59cut situation apart from natural
  928. 39:00calamities is the overconumption. It's
  929. 39:03the over consumption without
  930. 39:04>> or is it like some part or something in
  931. 39:06transformer some loose thing which keeps
  932. 39:09>> I see the [clears throat] technology has
  933. 39:10advanced so much that it's very rare for
  934. 39:12you to for the machine to fail.
  935. 39:14>> Okay. So it's over consumption.
  936. 39:15>> It's over consumption.
  937. 39:17>> Interesting. I didn't know that. I
  938. 39:18always thought that there is some
  939. 39:21some loose connection which goes wrong
  940. 39:23in transformer that's why the
  941. 39:26transformer burst and and then we face
  942. 39:28all of these problems.
  943. 39:30>> It's so us is the problem.
  944. 39:32>> [laughter]
  945. 39:34>> We've had one power cut in our office
  946. 39:36once
  947. 39:38which was and we had to change that
  948. 39:40office because then we later realized
  949. 39:42that it was the over consumption problem
  950. 39:44and we had to because our podcast was
  951. 39:47supposed to go live at 9:09 as scheduled
  952. 39:51about 7:00 p.m. The whole office is off
  953. 39:56>> just gone and
  954. 39:58>> but
  955. 40:00that's what for us it was first and then
  956. 40:03now we calling they're like Khalifix.
  957. 40:06So now there were like seven eight team
  958. 40:09members. I was not even there in India
  959. 40:11and I didn't even know this is
  960. 40:12happening. Okay. They didn't even tell
  961. 40:15me. There were like four or five of
  962. 40:18these like my my team members. They
  963. 40:21picked up a system.
  964. 40:23They sat on someone's bike, went to
  965. 40:26someone's house, connected the system
  966. 40:28there, and uploaded the whole podcast.
  967. 40:31>> But you can do it. But you know,
  968. 40:33frankly, that is an illegal connection,
  969. 40:35>> right?
  970. 40:36>> Going to someone's house
  971. 40:39>> and you've done it for a particular
  972. 40:41period, that's fine.
  973. 40:42>> Just for that uploading and coming back,
  974. 40:44that's fine. But this is the kind of
  975. 40:46thing that people do all the time.
  976. 40:48Meaning
  977. 40:49>> they hook onto somebody else's supply.
  978. 40:52>> But V2 went inside the house and can use
  979. 40:54the system.
  980. 40:54>> That's why now
  981. 40:56>> we not hooking.
  982. 40:56>> Close to 80% of our supply is
  983. 41:00uh underground. So you can't do all
  984. 41:02that.
  985. 41:03>> No, no. I I didn't hook.
  986. 41:04>> But you you actually connected to
  987. 41:06someone else's
  988. 41:06>> like we went to the house and then
  989. 41:08inside house we started a system and did
  990. 41:09it.
  991. 41:10>> But if you have something like this,
  992. 41:11what option do you have?
  993. 41:12>> Exactly.
  994. 41:15[laughter] said this work and we like
  995. 41:18the moment we got to know in our head
  996. 41:21the first 15 minutes I must have cursed
  997. 41:23everybody in the electricity world
  998. 41:26because that's the natural reaction
  999. 41:28>> yeah it's a very natur
  1000. 41:31this was 25 uh not it was last year I
  1001. 41:34think 2025 this is happening
  1002. 41:36>> yeah absolutely
  1003. 41:38>> so that was the problem okay so this was
  1004. 41:40your power power company
  1005. 41:45When last time when we met uh after a
  1006. 41:49podcast you were telling me about Sarama
  1007. 41:52and that story has been in my head and
  1008. 41:55it's printed. Tell me the story of how
  1009. 41:59did you a acquire Sarama that's one at
  1010. 42:04what price? That's also I want to know
  1011. 42:07and then C.
  1012. 42:09>> Okay so Sarajama was acquired by my
  1013. 42:12father.
  1014. 42:13>> Okay. and uh
  1015. 42:16he was a very great friend of the
  1016. 42:19worldwide CEO of
  1017. 42:22HMV as it was [clears throat] called in
  1018. 42:24those days
  1019. 42:25>> Bhaskar Merin.
  1020. 42:26>> Mhm.
  1021. 42:28>> And Baskar Merin uh was uh in India
  1022. 42:34and he invited my dad for a cup of
  1023. 42:36coffee
  1024. 42:40and I don't know one thing or another.
  1025. 42:42He told him
  1026. 42:53so dad came and he said
  1027. 43:01so my mother's my mother was very much
  1028. 43:03into music.
  1029. 43:05uh she would listen to music for about
  1030. 43:07five six hours every day and she knew
  1031. 43:10every song everything like the lyrics
  1032. 43:13everything.
  1033. 43:14>> So she said
  1034. 43:19so dad then went and uh
  1035. 43:23in those days there were no mobiles and
  1036. 43:26phones.
  1037. 43:31So he went and met Bhaskar Marin
  1038. 43:36and uh he told him
  1039. 43:42so he said
  1040. 43:48he
  1041. 43:51said
  1042. 43:55so dad said okay that's how the deal got
  1043. 44:01literally
  1044. 44:05and then mom was involved with running
  1045. 44:07it
  1046. 44:09but she was running it out of emotion
  1047. 44:13and not from a business perspective
  1048. 44:20then you it was those days records LPs
  1049. 44:23[snorts] and then it got converted into
  1050. 44:25cassettes cassettes got converted into
  1051. 44:27CDs Mhm.
  1052. 44:28>> And we set up a CD manufacturing
  1053. 44:30facility, etc., etc., etc.
  1054. 44:34And we had some of the biggest hits of
  1055. 44:35all time,
  1056. 44:431942, Love Story,
  1057. 44:45uh,
  1058. 44:47>> duplicate of, uh, Yashar.
  1059. 44:52uh
  1060. 44:53to some some phenomenal hits
  1061. 44:56but we were grappling with piracy.
  1062. 44:59>> Okay.
  1063. 45:00>> And there was mass scale piracy. There
  1064. 45:02was organized piracy
  1065. 45:04>> like CDs
  1066. 45:07or something
  1067. 45:08>> counterfeits.
  1068. 45:09>> Yeah.
  1069. 45:10>> Uh
  1070. 45:12and it was an organized thing that was
  1071. 45:15happening.
  1072. 45:15>> Yeah. So I went to Arun Jetli who was
  1073. 45:19one of the foremost lawyers and legal
  1074. 45:22brains in the country
  1075. 45:25and I said
  1076. 45:30he study.
  1077. 45:32So he said let's meet tomorrow evening
  1078. 45:34at 9.
  1079. 45:36So I went into his chamber tomorrow
  1080. 45:37evening at 9
  1081. 45:40and he said I've got this answer.
  1082. 45:44I said, "What is the answer?"
  1083. 45:47He said,
  1084. 46:09He said we'll have to file the court and
  1085. 46:12he says hearing but he says 100%
  1086. 46:17which is what happened. So that was the
  1087. 46:20first step towards protecting
  1088. 46:23our volumes and getting legitimate sales
  1089. 46:26or at least capturing part of the sales
  1090. 46:28that were illegitimate
  1091. 46:31>> or by counterfe
  1092. 46:34>> and then
  1093. 46:35the whole
  1094. 46:38process got digitized and distribution
  1095. 46:41became digital. So then there was no
  1096. 46:42question of piracy or counterfeating or
  1097. 46:44anything of that kind and so that menace
  1098. 46:47went away. H but how this how does this
  1099. 46:50business make money?
  1100. 46:52>> What's the way?
  1101. 46:53>> We own we own roughly I mean it's about
  1102. 46:5650% of the total Indian music recorded
  1103. 46:59or maybe 45% of the total Indian music
  1104. 47:01recorded. So till the time T-Series
  1105. 47:05became a potent threat all the music
  1106. 47:09came to us. So all the recording was
  1107. 47:12with us. Mhm.
  1108. 47:14>> Then we somehow for 10 12 years we were
  1109. 47:17absent from the music market.
  1110. 47:19>> Why?
  1111. 47:20>> No reason, no plausible reason. We said
  1112. 47:25we don't want to compete with
  1113. 47:27uh this and that. It was basically we I
  1114. 47:31think had lost track.
  1115. 47:33>> Okay. There's little ignorance. Uh and
  1116. 47:35then we came up with Karva which was a
  1117. 47:39tech technological marvel
  1118. 47:42and then we realized that the more and
  1119. 47:45more the Spotify and the savans and uh
  1120. 47:48you know the Ghanaas of the world came
  1121. 47:51people were not willing to pay only for
  1122. 47:53old repertoire.
  1123. 47:54>> You needed new content.
  1124. 47:56>> Yeah.
  1125. 47:57>> Uh they wanted the old one but it was
  1126. 48:00new which was
  1127. 48:02more relevant.
  1128. 48:03>> Yeah.
  1129. 48:04And then we got back into new Hindi film
  1130. 48:07content. And today we have over the last
  1131. 48:10few years if you see
  1132. 48:13the biggest hits are ours.
  1133. 48:17Literally the biggest hits are ours.
  1134. 48:20>> I mean take take the top 10 of the last
  1135. 48:245 years. Six would be ours.
  1136. 48:29>> But how does this business make money?
  1137. 48:31Like what do you mean by owning music?
  1138. 48:33You own the copyright.
  1139. 48:34>> Okay. And then where do you sell it? Who
  1140. 48:37makes money?
  1141. 48:38>> So you sell it. I mean YouTube
  1142. 48:40consumption, Spotify, Ghana
  1143. 48:44in AdSense revenue.
  1144. 48:46>> Huh. And then you you you have the
  1145. 48:50societies the PPLs and the IPs which
  1146. 48:54collect revenue for concerts and
  1147. 48:57performances and then it's divided in a
  1148. 49:00certain proportion.
  1149. 49:01>> Okay. And what do you mean by concerts?
  1150. 49:03So somebody has to sing you a song,
  1151. 49:05they'll have to pay you.
  1152. 49:06>> They have to pay us.
  1153. 49:07>> So if there's a DJ who's playing,
  1154. 49:09>> so that is not always possible to
  1155. 49:13correct. But therefore uh and now the
  1156. 49:16government has liberalized weddings and
  1157. 49:18all from not having to pay this.
  1158. 49:20>> Okay. So but legally they were supposed
  1159. 49:23to pay.
  1160. 49:25>> So if any DJ is playing a song in a
  1161. 49:27wedding
  1162. 49:28>> Yeah.
  1163. 49:28>> was supposed to pay but now it's no
  1164. 49:30more.
  1165. 49:30>> Now it's no more. So anybody can play
  1166. 49:32but in a restaurant if you're playing
  1167. 49:34>> in a wedding. In a wedding
  1168. 49:35>> in a wedding. Okay. But in a restaurant
  1169. 49:37if someone's playing then they have to
  1170. 49:38pay you.
  1171. 49:38>> Yeah.
  1172. 49:39>> So they have to buy.
  1173. 49:40>> So they pay they pay to the no. So the
  1174. 49:42typically to make it easier you pay to a
  1175. 49:44society.
  1176. 49:45>> So there is a PPL which is a society
  1177. 49:48which collects and then an IPRS which
  1178. 49:50collects from
  1179. 49:52>> everyone and then distributes to the
  1180. 49:54music companies.
  1181. 49:55>> Is it a big business just music owning?
  1182. 49:58>> Yes. Yes. It's a big business.
  1183. 50:01just like just owning music and owning
  1184. 50:04rights of this or is there some other
  1185. 50:06revenue out of it?
  1186. 50:08>> No, it's it's about actually monetizing
  1187. 50:10that music. I mean, so some
  1188. 50:14two companies have recently taken our
  1189. 50:16songs as jiggles for the ads.
  1190. 50:19>> So they pay us for that.
  1191. 50:20>> M okay. And
  1192. 50:25what is the biggest challenge in this
  1193. 50:27business
  1194. 50:29in the music business?
  1195. 50:30>> You know there is no certainty
  1196. 50:33that the music will be a hit. So for
  1197. 50:35every hit you will have five flops.
  1198. 50:38>> So the predictable model is not there.
  1199. 50:41>> It's not completely predictable. It's
  1200. 50:42somewhat unpredictable.
  1201. 50:44>> But then how do you build a successful
  1202. 50:46business in this?
  1203. 50:47>> So it has to be a portfolio. It's like a
  1204. 50:50fund in a way, right?
  1205. 50:51>> Okay. Not
  1206. 50:52>> there has to be some thesis right for
  1207. 50:54fun to succeed
  1208. 50:55>> it depends upon what is the story line
  1209. 50:58of the film who is the director who is
  1210. 51:01the producer who are the stars so is
  1211. 51:03there a higher probability of success
  1212. 51:06>> so Sanjaya Bansali is making love and
  1213. 51:08war that is going to be probably the
  1214. 51:11biggest film of recent times
  1215. 51:14>> it has Ranir Aliya and Vicki
  1216. 51:18>> so you have as big a star cast as Yeah,
  1217. 51:21>> you can imagine.
  1218. 51:23>> And Sanjay does things on a scale that
  1219. 51:26is unbelievable
  1220. 51:29>> and he creates magic. So the chances of
  1221. 51:32that succeeding are the highest
  1222. 51:35compared to anything else.
  1223. 51:36>> Mhm. Fair.
  1224. 51:38>> So just that. So if you have to pay 50
  1225. 51:41crores to acquire the audio rights, you
  1226. 51:42say okay you're betting on Sanjay Laba
  1227. 51:45Bansali's creativity on his ear for
  1228. 51:48music on his ability to pictureize
  1229. 51:51on the stars who are going you know so
  1230. 51:54it's it's a combination.
  1231. 51:56>> Got it.
  1232. 51:56>> And his ability to do the storytelling
  1233. 51:59>> but do you get into this is movie music
  1234. 52:01but do you get into then
  1235. 52:04independent music?
  1236. 52:05>> Oh yes we do. I mean we don't
  1237. 52:07>> like how like Warner or people would
  1238. 52:08like to
  1239. 52:09>> Yeah. So one of the biggest wedding
  1240. 52:11songs of all time is our non-film album.
  1241. 52:15>> Which one?
  1242. 52:16>> A saj.
  1243. 52:17>> Oh
  1244. 52:18>> S shaher.
  1245. 52:19>> Uhhuh.
  1246. 52:19>> It's it's now played at every wedding.
  1247. 52:22>> Yeah.
  1248. 52:22>> Literally.
  1249. 52:23>> And it's a nonmov song.
  1250. 52:25>> It's a non movie song. It's a beautiful
  1251. 52:26song.
  1252. 52:27>> So it runs like a proper label.
  1253. 52:29>> Of course. Of course. So we've launched
  1254. 52:31uh this young kid couple of years ago,
  1255. 52:35three four years ago called Mahi.
  1256. 52:37>> Mhm.
  1257. 52:38>> He is Shan's son,
  1258. 52:39>> a brilliant student.
  1259. 52:42He gave up his education at the age of
  1260. 52:4417 to focus purely on music and he's
  1261. 52:46probably 19 or 20 or 21 now.
  1262. 52:50Has the potential of becoming one of the
  1263. 52:52biggest music stars of all time.
  1264. 52:55There's another young talent called
  1265. 52:57Arjun Tawar
  1266. 52:59who uh was the main lead for our
  1267. 53:03theatrical production called Disco
  1268. 53:05Dancer.
  1269. 53:07Sings well, dances well.
  1270. 53:11So he's done a few albums for us. Uh
  1271. 53:15so a lot of uh I mean we've taken Diljit
  1272. 53:18Dosange and we got him to do a song in
  1273. 53:22Karan Johawar's film for which we had
  1274. 53:25the audio rights. Uh
  1275. 53:28and so there is a lot of things that you
  1276. 53:30do
  1277. 53:31>> is with you guys. No
  1278. 53:33>> is with Djit is Djit.
  1279. 53:35>> Okay.
  1280. 53:36>> But uh
  1281. 53:36>> he's not with anyone.
  1282. 53:38>> He's with Warner. I don't know.
  1283. 53:40>> He's he does independent albums. I mean
  1284. 53:43Aijit has just done a single for us
  1285. 53:45recently. So you know it's
  1286. 53:48>> the big ones would do with everyone and
  1287. 53:50he would [clears throat] capitalize on
  1288. 53:52certain things and
  1289. 53:54>> but all Djit's concerts are done by
  1290. 53:56Sarama.
  1291. 53:58>> Okay. And I was looking at some chart
  1292. 54:00that
  1293. 54:02your old songs are suddenly now making
  1294. 54:06you the maximum revenue. All right. Why
  1295. 54:10is that? Like there are few songs which
  1296. 54:11specifically like maop
  1297. 54:16these songs are now their revenue
  1298. 54:19independently songs are growing like
  1299. 54:21crazily
  1300. 54:22because you see they're brilliant songs
  1301. 54:25and there are so many of them a lot of
  1302. 54:26kishor la songs do phenomenally for us
  1303. 54:30>> like now it's why it's reviving
  1304. 54:32>> because retro is back
  1305. 54:35and
  1306. 54:37when you have reality shows like the
  1307. 54:40Indian Idol and all they are all singing
  1308. 54:42these songs so all of them have large
  1309. 54:46audiences so people are hearing them
  1310. 54:50>> and radio stations are playing it so I
  1311. 54:53think it's it's a combination of
  1312. 54:54multiple factors and we are promoting it
  1313. 54:56also so
  1314. 54:58>> fair and and a large part of promoting
  1315. 55:01that okay at least in my household all
  1316. 55:04of a sudden this was couple of years
  1317. 55:07back so my parents because of us started
  1318. 55:10listening to new songs, right? But now
  1319. 55:13there's revived because of Carva.
  1320. 55:15>> Exactly. So Carva has become the biggest
  1321. 55:17tool for retro music
  1322. 55:20>> and every home has a carva.
  1323. 55:21>> Yeah. Like my mom has gone back to now
  1324. 55:25listening to only Latam Mangishkar and
  1325. 55:28she's like she doesn't care about our
  1326. 55:30songs anymore.
  1327. 55:31>> And you see if that's playing
  1328. 55:34and if you're around so you're also
  1329. 55:36listening to it.
  1330. 55:37>> Yeah. And say my grandkids if I'm
  1331. 55:40listening to it they are also listening
  1332. 55:42to it. They may or may not enjoy it but
  1333. 55:45they start identifying with it when they
  1334. 55:47hear it and discos are playing it a lot.
  1335. 55:50>> I have started listening to them because
  1336. 55:52my mom now exactly
  1337. 55:54>> and now mom's not even there then also I
  1338. 55:56hear like two three songs in my playlist
  1339. 55:59I've added which are old songs. So you
  1340. 56:01know like I was um I had gone for
  1341. 56:04somebody's [snorts] uh pre-wedding okay
  1342. 56:08party and most of the songs that they
  1343. 56:11were playing were uh Kishor Kumar songs
  1344. 56:17yes remixed
  1345. 56:19>> but those were the songs
  1346. 56:21>> songs yeah
  1347. 56:22>> at the end of the day it's
  1348. 56:24>> was a
  1349. 56:26uh
  1350. 56:27was the one which was there you know
  1351. 56:31Bachino.
  1352. 56:34>> Yeah.
  1353. 56:35>> So,
  1354. 56:35>> revival of that plays everywhere. It's
  1355. 56:40from I don't even think that it's an old
  1356. 56:41song like it's our generation song
  1357. 56:43because it been remixed so much.
  1358. 56:45>> Yeah. So much. Exactly.
  1359. 56:46>> So
  1360. 56:48tell me about Carvang. how that came out
  1361. 56:51like in the world of technology in the
  1362. 56:53world of
  1363. 56:54>> so it's a technological marvel honestly
  1364. 56:57because nobody has been able to even
  1365. 56:59reverse engineer and everyone has tried
  1366. 57:01>> but it's an old device like it's
  1367. 57:03>> the device looks old it's not an old
  1368. 57:04device it's a it's it's a completely
  1369. 57:07modern device but we wanted it to be
  1370. 57:10associated with nostalgia
  1371. 57:13>> how did that thought came in like start
  1372. 57:15from scratch like how why did you even
  1373. 57:18think of having Yes.
  1374. 57:19>> So the idea is that how do you get how
  1375. 57:22do you revive your catalog? Who listens
  1376. 57:25to your catalog is 50 plus 60 plus
  1377. 57:27people in those days. Now it's 40 plus.
  1378. 57:31>> Uh
  1379. 57:35so they don't use they're not listening
  1380. 57:37because they they don't know how to go
  1381. 57:38to their uh phones and uh play music.
  1382. 57:42They don't have Spotify. It's
  1383. 57:44inconvenient for them. How do you make
  1384. 57:46it in a way
  1385. 57:49technology proof?
  1386. 57:51>> Use technology to make it technology
  1387. 57:53proof and make it simple.
  1388. 57:55>> So that was the concept and we worked on
  1389. 57:57it and we got it.
  1390. 58:00>> And then how do you actually
  1391. 58:04don't intimidate them with just the
  1392. 58:06appearance?
  1393. 58:08And my family used to own Murphy. And in
  1394. 58:11our conference room by some quirk of
  1395. 58:14coincidence there was an old Murphy
  1396. 58:15radio line.
  1397. 58:17>> So the thought came up around that table
  1398. 58:21that why don't we do something like
  1399. 58:22this? So it's it's actually very similar
  1400. 58:24to an old Murphy radio.
  1401. 58:26>> M
  1402. 58:28>> and so that it's not intimidating to the
  1403. 58:31older generation
  1404. 58:33and it's technology. So all you have to
  1405. 58:35do it's it's it's it's not even the
  1406. 58:37click of a button. It's this
  1407. 58:39>> Yeah. It's it's rotating a knob.
  1408. 58:42>> Yeah.
  1409. 58:43>> Which is what they've done all their
  1410. 58:45lives. And you've created moods
  1411. 58:48playlists, artists wise, film wise,
  1412. 58:50genre wise. So it just keeps playing.
  1413. 58:55>> And so that has been it was a
  1414. 58:58technological success, it was a
  1415. 59:00marketing success and that has
  1416. 59:02contributed hugely to the revival of the
  1417. 59:06popularity of the old Saurus. And it the
  1418. 59:09thought started with how can we serve
  1419. 59:11people who listen to our audience.
  1420. 59:12>> Yeah.
  1421. 59:13>> And make it
  1422. 59:13>> and then when we wanted to market it we
  1423. 59:15didn't want to spend too much money
  1424. 59:16because we didn't know whether it'll
  1425. 59:18succeed or not.
  1426. 59:19>> So we wanted to make we wanted to do
  1427. 59:21social media and in those days social
  1428. 59:23media was just about beginning to get
  1429. 59:25relevant. So we we wanted to create a
  1430. 59:28film which was not a typical ad film.
  1431. 59:32>> It was a story.
  1432. 59:34>> Okay.
  1433. 59:36And it was a story we said which had to
  1434. 59:38make you cry.
  1435. 59:41>> So we gave the brief to this filmmaker.
  1436. 59:44>> Mhm.
  1437. 59:45>> And he came up with this concept that a
  1438. 59:48husband and wife their time together was
  1439. 59:51spent
  1440. 59:54in listening to old music.
  1441. 59:57>> M
  1442. 59:58>> and that is how they spent their retired
  1443. 1:00:00life.
  1444. 1:00:02Then the wife passed away and the
  1445. 1:00:06husband didn't know what to do.
  1446. 1:00:08Uh, and he didn't know how to put on a
  1447. 1:00:13cassette or a CD or whatever it was.
  1448. 1:00:18Then his children got him this karma and
  1449. 1:00:21he started listening to this and he
  1450. 1:00:23found his zest for life again.
  1451. 1:00:26So when the first time I heard the
  1452. 1:00:28narration, I had tears in my eyes
  1453. 1:00:32because of the way it was narrated. And
  1454. 1:00:34when I saw the film, I cried. I
  1455. 1:00:37literally cried.
  1456. 1:00:39And
  1457. 1:00:42it took 3 months for the film to go
  1458. 1:00:45viral, but then it did. And because of
  1459. 1:00:48the film, Karma became like a hot
  1460. 1:00:50property.
  1461. 1:00:51>> So the marketing was brilliant.
  1462. 1:00:54And we spent almost no money on it
  1463. 1:00:58because it was just reals and the same
  1464. 1:01:01things being reposted and uh people were
  1465. 1:01:03not sharing it for karma. They were
  1466. 1:01:05saying how sensitive and how beautiful
  1467. 1:01:07and what a lovely film
  1468. 1:01:08>> story. Yeah.
  1469. 1:01:08>> And then by the process it was karma
  1470. 1:01:10karma karma ka film karma.
  1471. 1:01:17So and most people didn't even call it
  1472. 1:01:19karma. They called it caravan.
  1473. 1:01:21[laughter] They still do. But that's
  1474. 1:01:23fine. As long as they keep buying it,
  1475. 1:01:25it's fine.
  1476. 1:01:27>> Do you think I was looking at this trend
  1477. 1:01:30in in western world there all of a
  1478. 1:01:33sudden now venile culture has come back,
  1479. 1:01:36right? The old they're buying those old
  1480. 1:01:39like you can put out that venile and
  1481. 1:01:41then you run it and it it's it's
  1482. 1:01:44something which is becoming big.
  1483. 1:01:46>> Yeah. But you know what's happening also
  1484. 1:01:48is it's something that's coming back to
  1485. 1:01:50an extent
  1486. 1:01:50>> like the vintage value in everything is
  1487. 1:01:52coming back.
  1488. 1:01:52>> Yeah. The vintage value is coming back
  1489. 1:01:56but it's not going to become mass.
  1490. 1:01:59>> So we are also doing some bits of it but
  1491. 1:02:02it's not going to be bread and butter
  1492. 1:02:04for us ever.
  1493. 1:02:04>> Yeah. And it's going to be a niche. And
  1494. 1:02:07does it is it also because India never
  1495. 1:02:10had venile at mass. So that's why people
  1496. 1:02:13don't even have a vintage value around
  1497. 1:02:15it.
  1498. 1:02:15>> No people do. Okay. I mean maybe
  1499. 1:02:18individual households didn't but there
  1500. 1:02:20was the Sarpanch's house or this or that
  1501. 1:02:22which had it so people visit to it on a
  1502. 1:02:25community basis.
  1503. 1:02:26>> Okay. So people are aware of the
  1504. 1:02:27concept.
  1505. 1:02:28>> So we also did initially we went to
  1506. 1:02:30different
  1507. 1:02:32panchayats and all and we gifted them a
  1508. 1:02:35karma.
  1509. 1:02:36>> Nice
  1510. 1:02:38and
  1511. 1:02:42then people were experiencing what it is
  1512. 1:02:44and then people started buying it
  1513. 1:02:46because of that. Mhm. So would you call
  1514. 1:02:48this the biggest transformation moment
  1515. 1:02:50for Sarajama?
  1516. 1:02:51>> For sure. For sure.
  1517. 1:02:53>> Karma.
  1518. 1:02:54>> Karma. And then now the next big thing
  1519. 1:02:57is getting into films in a big way. Uh
  1520. 1:03:02with our investment and eventually 50%
  1521. 1:03:05stake in uh Sanjaya Bansari's company.
  1522. 1:03:09Uh
  1523. 1:03:09>> why him?
  1524. 1:03:11>> Why not him?
  1525. 1:03:13>> Fair. [laughter]
  1526. 1:03:14I mean but how did this start like where
  1527. 1:03:17from where did you get an idea that hey
  1528. 1:03:20we should be involved in films and we
  1529. 1:03:23should be involved with Sanjali.
  1530. 1:03:27>> So we we had started producing our own
  1531. 1:03:29films. So 26 or 27 of our films are on
  1532. 1:03:34hot star prime Netflix etc etc.
  1533. 1:03:40But we didn't have the courage to get
  1534. 1:03:42into big budget films and that's where
  1535. 1:03:44the money is,
  1536. 1:03:45>> right?
  1537. 1:03:46>> On a studio level production.
  1538. 1:03:47>> At a studio level and how do you convert
  1539. 1:03:49it into a full-fledged studio? It would
  1540. 1:03:52take us 10 years to do it. So the next
  1541. 1:03:54obvious thing was to really buy into a
  1542. 1:03:56studio.
  1543. 1:03:58>> And Sanjay Bansali is
  1544. 1:04:01the biggest, the grandest and the best
  1545. 1:04:04of them all. Right?
  1546. 1:04:07So he was always somebody who we wanted
  1547. 1:04:10and then I was having lunch with Karan
  1548. 1:04:12Johawar in London
  1549. 1:04:15>> and he said you know I'm looking at
  1550. 1:04:17divesting 50% of my company Dharma would
  1551. 1:04:20you be interested
  1552. 1:04:21>> so we got into the dialogue and we
  1553. 1:04:23almost came to a deal we
  1554. 1:04:25>> in fact did come to a deal
  1555. 1:04:28>> then the legal teams took over and they
  1556. 1:04:32screwed up big time
  1557. 1:04:34>> so you The current deal fell through
  1558. 1:04:40>> and in
  1559. 1:04:40>> so Karan backed out after that.
  1560. 1:04:42>> Karan did the deal with Adab
  1561. 1:04:45>> but in the meanwhile we had got an
  1562. 1:04:48approach from Bansari productions.
  1563. 1:04:51>> Oh they already approached you?
  1564. 1:04:52>> Yeah and because we were in dialogue
  1565. 1:04:54with Dharma we were sort of we felt it
  1566. 1:04:58would not be ethical
  1567. 1:05:00>> to pursue that dialogue. The moment that
  1568. 1:05:02deal didn't happen, we pursued this and
  1569. 1:05:04this was
  1570. 1:05:07he was Sanjay is anyway the
  1571. 1:05:11I mean nobody can produce films like
  1572. 1:05:13Sanjay can
  1573. 1:05:15>> like every film is beautiful I mean and
  1574. 1:05:19and they're massive
  1575. 1:05:22>> but we can't compare like the Karan or
  1576. 1:05:24Sanjay at all they're two totally
  1577. 1:05:25different models
  1578. 1:05:26>> and they're both geniuses in their own
  1579. 1:05:28right
  1580. 1:05:28>> they're both geniuses and I have nothing
  1581. 1:05:30but the deepest of respect for both of
  1582. 1:05:32them.
  1583. 1:05:32>> Mhm.
  1584. 1:05:33>> They're both very good friends. Uh we
  1585. 1:05:36are in regular touch. Uh and I really
  1586. 1:05:40have nothing but respect and affection
  1587. 1:05:43for both.
  1588. 1:05:45But I'm delighted to be with Sanjay.
  1589. 1:05:47[laughter]
  1590. 1:05:48>> And how did your first so first time
  1591. 1:05:50when the Bali production reached out to
  1592. 1:05:52you, how did that meeting or first time
  1593. 1:05:54when you met him?
  1594. 1:05:55>> It was actually very uh smooth.
  1595. 1:05:58>> Mhm.
  1596. 1:05:59It took a lot of time but it was very
  1597. 1:06:02smooth
  1598. 1:06:04because I think both were keen
  1599. 1:06:07to work together
  1600. 1:06:10and both appreciated
  1601. 1:06:13the value that the other was bringing
  1602. 1:06:16and neither wanted to intrude on the
  1603. 1:06:19other's expertise. So I think it sort of
  1604. 1:06:23worked out well. He has an extraordinary
  1605. 1:06:26uh CEO
  1606. 1:06:28uh very capable lady.
  1607. 1:06:32So
  1608. 1:06:34I think the team is good.
  1609. 1:06:36>> It's
  1610. 1:06:36>> and I think we are very excited.
  1611. 1:06:39>> Nice. Nice. It's Do [snorts] you think
  1612. 1:06:42regional cinema, regional music, the the
  1613. 1:06:46entire conversation around regional
  1614. 1:06:48content, do you think that's the future?
  1615. 1:06:51Yes, we we are now getting into regional
  1616. 1:06:53in a very big way. Tamil, Telugu,
  1617. 1:06:57Malayali,
  1618. 1:06:58uh, Gujarati, Punjabi, Marati.
  1619. 1:07:02>> Where do you see the maximum growth now?
  1620. 1:07:04Where is it? Like
  1621. 1:07:05>> right now a lot of growth is happening
  1622. 1:07:07in the Telugu sector.
  1623. 1:07:10>> But
  1624. 1:07:11everything is growing and growing
  1625. 1:07:13exponentially. So we've acquired a
  1626. 1:07:15Punjabi label. We've acquired a small
  1627. 1:07:17thing in the Bjpuri label. I mean all of
  1628. 1:07:20them are growing
  1629. 1:07:23>> and regional music consumption is just
  1630. 1:07:26growing leaps and bounds
  1631. 1:07:27>> but any specific pattern or trend you're
  1632. 1:07:29seeing that this specific language is
  1633. 1:07:32doing well like Punjabi just killed it
  1634. 1:07:35right now Punjabi is almost a global
  1635. 1:07:37music
  1636. 1:07:38>> it's it's really big like all around the
  1637. 1:07:41world
  1638. 1:07:41>> volumes in Telugu are very big
  1639. 1:07:43>> volumes in Telugu but is it consumption
  1640. 1:07:45is global or Indian
  1641. 1:07:49>> it's by Telugu
  1642. 1:07:52speaking people across the world. Mhm.
  1643. 1:07:55No, it's not growing beyond Telugu
  1644. 1:07:57speaking people yet. Like how Punjabi
  1645. 1:07:59has gone. I don't speak Punjabi but I
  1646. 1:08:02listen to Punjabi music. I love it. Like
  1647. 1:08:03the music is like the music is great
  1648. 1:08:05right. I don't understand ABCD any lyric
  1649. 1:08:08but I just don't think the rhythm of
  1650. 1:08:11Telugu I mean of even the South Indian
  1651. 1:08:13music has a lot of rhythm.
  1652. 1:08:17>> Uh it's a different kind of rhythm. It's
  1653. 1:08:19a different kind of a beat.
  1654. 1:08:20>> Mhm. Uh but there is a certain energy in
  1655. 1:08:25that.
  1656. 1:08:25>> Yeah.
  1657. 1:08:26>> So people vibe with the energy.
  1658. 1:08:28>> I've heard very less of it. So I
  1659. 1:08:30wouldn't know. But is there any spe like
  1660. 1:08:32you see Telugu or Bhpuri or Haranvi or
  1661. 1:08:36any other language which is coming up
  1662. 1:08:38and is growing beyond the speakers? I
  1663. 1:08:41saw Haranvi just started uh picking up
  1664. 1:08:45>> you know Raj honestly all the regions. I
  1665. 1:08:48mean it's a question of time before they
  1666. 1:08:50all start growing
  1667. 1:08:52>> globally.
  1668. 1:08:52>> Yeah.
  1669. 1:08:54>> Like do you think any any Indian
  1670. 1:08:57language
  1671. 1:08:58which will have its Spanish kind of
  1672. 1:09:00moment like how Spanish music just
  1673. 1:09:03became the global music. It's no more
  1674. 1:09:06Spanish moment anymore.
  1675. 1:09:07>> I think Hindi
  1676. 1:09:09>> Hindi is not catching up
  1677. 1:09:14with the
  1678. 1:09:14>> non Hindi. We've had an international
  1679. 1:09:16major
  1680. 1:09:17>> who's taken one of our songs for their
  1681. 1:09:20ad campaign.
  1682. 1:09:22>> Nice. Who
  1683. 1:09:25>> it's yet to come? [gasps]
  1684. 1:09:28>> Nice. So Hindi is also making
  1685. 1:09:31>> Yeah.
  1686. 1:09:31>> But I I see Hindi music being enjoyed by
  1687. 1:09:35a lot of Hindi speakers all around the
  1688. 1:09:37world and just because Indians are so
  1689. 1:09:40many all around the world, we enjoy it.
  1690. 1:09:42So we hear it in different parts of the
  1691. 1:09:44world right I've not seen like other
  1692. 1:09:47nationalities enjoying Hindi music yet
  1693. 1:09:50at scale few
  1694. 1:09:52>> but it's beginning to happen
  1695. 1:09:53>> like how Spanish became like how the bad
  1696. 1:09:56bunny bad bunny is the biggest global
  1697. 1:09:59star right now right and he's Spanish
  1698. 1:10:01star he's he doesn't speak he doesn't
  1699. 1:10:04sing in English he sings in
  1700. 1:10:07Spanish so do you think we have any
  1701. 1:10:09moment like that
  1702. 1:10:10>> but you know now Hindi films are getting
  1703. 1:10:12consumed in China in a big way in Russia
  1704. 1:10:14in a big way.
  1705. 1:10:16I mean uh you hear of films doing 500
  1706. 1:10:20600 700 crores of revenue in China.
  1707. 1:10:22>> Yeah.
  1708. 1:10:23>> So films are getting consumed.
  1709. 1:10:26It's a question of time that music will
  1710. 1:10:27also get consumed.
  1711. 1:10:28>> True. Okay. So this is the music part of
  1712. 1:10:31the business than the production house
  1713. 1:10:34business. Right. There are so many other
  1714. 1:10:37things where which you have acquired
  1715. 1:10:40transformed and you have done great job
  1716. 1:10:43with them. I want to understand what do
  1717. 1:10:45you see when you acquire
  1718. 1:10:46>> it's about whether we can get we getting
  1719. 1:10:49something
  1720. 1:10:52at values which are cheaper than the
  1721. 1:10:54potential.
  1722. 1:10:56>> But how explain me this how do you look
  1723. 1:11:00at it a business? So we buy say when we
  1724. 1:11:03bought a company like first source
  1725. 1:11:04>> m
  1726. 1:11:06>> we bought it at 400 crores.
  1727. 1:11:09>> M
  1728. 1:11:10>> the bo industry seemed to have a good
  1729. 1:11:13future. This own company was doing
  1730. 1:11:16badly. So there was two kinds of
  1731. 1:11:18opportunities. One was improvement
  1732. 1:11:21inside the company. The other is
  1733. 1:11:25>> the industry improvement.
  1734. 1:11:27And today that 400 crores is worth maybe
  1735. 1:11:3025,000 crores or 23,000 crores or 24,000
  1736. 1:11:34crores.
  1737. 1:11:36So it was an opportunity and then it's a
  1738. 1:11:38question of managing the company and
  1739. 1:11:41initially we didn't know much about the
  1740. 1:11:43business. We didn't know what goes into
  1741. 1:11:45it.
  1742. 1:11:46>> Today it's not just a BO. It's not a
  1743. 1:11:49call center but it's also about data
  1744. 1:11:51analytics. It's about using AI to to
  1745. 1:11:55drive customer satisfaction.
  1746. 1:11:58Uh
  1747. 1:12:00it's about actually
  1748. 1:12:04becoming relevant
  1749. 1:12:07to your client.
  1750. 1:12:08>> M
  1751. 1:12:09>> so we've just finished 25 years of our
  1752. 1:12:11relationship with Sky TV like in July
  1753. 1:12:16and uh we are now their soul vendor.
  1754. 1:12:21So obviously they've gained confidence
  1755. 1:12:24in our ability to deliver value
  1756. 1:12:27>> and we have some very long-standing
  1757. 1:12:29relationships. We've been doing
  1758. 1:12:30acquisitions in this space
  1759. 1:12:32>> which are either giving us a different
  1760. 1:12:35customer profile or a different
  1761. 1:12:38geography profile. And now we've grown
  1762. 1:12:42this business from being US, UK, India
  1763. 1:12:46and Philippines has grown all over
  1764. 1:12:50Australia,
  1765. 1:12:51South Africa, Venezuela, Trinidad,
  1766. 1:12:55Mexico,
  1767. 1:12:57uh
  1768. 1:12:58>> all across
  1769. 1:12:59>> all across you know uh UAE
  1770. 1:13:03uh it's just grown
  1771. 1:13:05and uh
  1772. 1:13:08So I think it's it takes a little bit of
  1773. 1:13:11time to understand what works or what
  1774. 1:13:14makes a business tick
  1775. 1:13:16>> but over 6 months 9 months you start
  1776. 1:13:18understanding that well and then it's a
  1777. 1:13:21question of just relentlessly driving
  1778. 1:13:25margins
  1779. 1:13:26>> and when you acquire these companies the
  1780. 1:13:29first thing you fix you find a CEO
  1781. 1:13:32>> we generally don't try and change the
  1782. 1:13:33existing CEO
  1783. 1:13:36we try to if if the CEO is capable able
  1784. 1:13:38then we keep him. If he's not then we
  1785. 1:13:40change him.
  1786. 1:13:41>> So why a CEO in an existing company was
  1787. 1:13:46not able to scale but with you guys
  1788. 1:13:48entering they're able to scale. What's
  1789. 1:13:50the difference?
  1790. 1:13:51>> Motivation, direction, clarity,
  1791. 1:13:55security.
  1792. 1:13:56>> So it's all psychological you're saying.
  1793. 1:13:57>> Yeah.
  1794. 1:13:58>> There's nothing technical about the
  1795. 1:14:00business usually in the in the first
  1796. 1:14:01>> you also need to give them a direction
  1797. 1:14:03right aspiration.
  1798. 1:14:07So an individual may be satisfied with
  1799. 1:14:11doing a 9 to 5 job and
  1800. 1:14:18you motivate him and then he's happy to
  1801. 1:14:21work till 8 9 and deliver more.
  1802. 1:14:26You incentivize him.
  1803. 1:14:28You excite him. You know it's it's it's
  1804. 1:14:30a combination of a whole heap of things.
  1805. 1:14:32Do you have a checklist like these are
  1806. 1:14:34the these are three or five specific
  1807. 1:14:37things that you want to see before you
  1808. 1:14:39decide whether you will enter this
  1809. 1:14:41business or not. So potential of course
  1810. 1:14:43is clear not lossm that's also clear not
  1811. 1:14:49severely indebted I'm I'm a very data
  1812. 1:14:52averse person so cash flows
  1813. 1:14:57>> the product itself the future the
  1814. 1:14:59competition
  1815. 1:15:01>> so you wouldn't do because we
  1816. 1:15:03established that in the beginning also
  1817. 1:15:05but you wouldn't do heavy valuation
  1818. 1:15:07business which might generate cash one
  1819. 1:15:10day
  1820. 1:15:10>> because I can create similar values and
  1821. 1:15:13cash flows
  1822. 1:15:16with other opportunities. There's no
  1823. 1:15:18shortage of opportunities today. But
  1824. 1:15:20haven't you seen these large technology
  1825. 1:15:22businesses?
  1826. 1:15:24They have they've gotten built because
  1827. 1:15:27they were not profit generating for 10,
  1828. 1:15:3015, 20 years.
  1829. 1:15:32>> But you need those kind of pockets to
  1830. 1:15:33sustain them as well.
  1831. 1:15:35>> M
  1832. 1:15:36so you wouldn't invest like a VC in
  1833. 1:15:39somebody.
  1834. 1:15:39>> We do. M
  1835. 1:15:41>> so we've got a fund
  1836. 1:15:43>> which [clears throat] is doing not
  1837. 1:15:45startups but second stage startups.
  1838. 1:15:47>> So it's a small fund below 1,000 crores
  1839. 1:15:50at this stage but it's doing exceedingly
  1840. 1:15:53well.
  1841. 1:15:54Uh
  1842. 1:15:56so I think we seven or eight times
  1843. 1:16:00mark to market from our investment
  1844. 1:16:02values.
  1845. 1:16:03>> Nice.
  1846. 1:16:03>> So we do things like this at a family
  1847. 1:16:05level. We do invest. So we've got
  1848. 1:16:07investments in preIPO companies.
  1849. 1:16:10uh
  1850. 1:16:12one of whom was going to go to the
  1851. 1:16:14markets and then yanked the IPO. So at a
  1852. 1:16:18family office level we doing uh a lot of
  1853. 1:16:21all this kind of stuff
  1854. 1:16:24but from a corporate perspective I also
  1855. 1:16:27have to
  1856. 1:16:29the one bet I took for the long term and
  1857. 1:16:31it's taking longer than long was FMCG.
  1858. 1:16:36>> Now our losses are down to single digits
  1859. 1:16:38in a month. M
  1860. 1:16:40>> so that's a very strong improvement but
  1861. 1:16:43it will still take me 3 years to start
  1862. 1:16:45making money so it's been a very long
  1863. 1:16:48bet
  1864. 1:16:49>> m
  1865. 1:16:50>> so you know I'm
  1866. 1:16:51>> but are you optimistic on FM3G
  1867. 1:16:52>> now yes now I think we've got it right
  1868. 1:16:55>> you lost hope in middle
  1869. 1:16:57>> I didn't lose hope it was you see
  1870. 1:17:00guilt-free
  1871. 1:17:02was a very narrow segment to be in
  1872. 1:17:05>> better for you is a much better segment
  1873. 1:17:08because it's not guiltree
  1874. 1:17:10>> but it's less guilt.
  1875. 1:17:13>> So it's 40% less trans fat. It's not fat
  1876. 1:17:16free.
  1877. 1:17:16>> Yeah.
  1878. 1:17:17>> For example.
  1879. 1:17:18>> So you're with 2 Yam you're changing
  1880. 1:17:20this.
  1881. 1:17:20>> So 2 Yam is is getting traction now. Uh
  1882. 1:17:24the product is doing well. It's very
  1883. 1:17:26well accepted. Uh
  1884. 1:17:29>> what did you get wrong about 2 Yam in
  1885. 1:17:31the beginning?
  1886. 1:17:32>> It was too narrow. Uh it was too niche
  1887. 1:17:34and narrow a product segment.
  1888. 1:17:36>> But you didn't see it that time that it
  1889. 1:17:37would be. We didn't realize it.
  1890. 1:17:39>> You thought it'll be big enough.
  1891. 1:17:42We didn't know enough to know that it
  1892. 1:17:44was a again it was a McKenzie
  1893. 1:17:49le initiative
  1894. 1:17:52and I think even they didn't realize
  1895. 1:17:56that this is going to be so niche
  1896. 1:17:59because the thing was that health
  1897. 1:18:02fitness
  1898. 1:18:04well-being is a major thing and
  1899. 1:18:07therefore this will work very well. So
  1900. 1:18:09it got eyeballs.
  1901. 1:18:11>> Mhm.
  1902. 1:18:12>> But a macana gets only consumed so much,
  1903. 1:18:14right?
  1904. 1:18:15>> Yeah.
  1905. 1:18:16>> Or a kakra gets consumed only so much.
  1906. 1:18:19And those who consume kakra and want the
  1907. 1:18:22authentic kakra, not a factory kakra. So
  1908. 1:18:25those were things that we discovered.
  1909. 1:18:27>> There was not enough of macana
  1910. 1:18:28plantation.
  1911. 1:18:30So to source macana was a problem. It's
  1912. 1:18:32very freight intensive
  1913. 1:18:35and we were away. We were into niche
  1914. 1:18:37products.
  1915. 1:18:39So until you have a mass product,
  1916. 1:18:43>> it doesn't really give you
  1917. 1:18:46volume. And if you don't have volume and
  1918. 1:18:48scale, distributors don't treat you with
  1919. 1:18:51the same kind of attention and respect.
  1920. 1:18:53That's why we got into chips
  1921. 1:18:56>> and that's doing exceedingly well and
  1922. 1:18:58that's driven the whole thing up
  1923. 1:18:59>> and now that's working out.
  1924. 1:19:02Tell me one specific
  1925. 1:19:05transformation or one acquisition or one
  1926. 1:19:08industry where you got it wrong.
  1927. 1:19:11>> Well, we acquired uh this chemical
  1928. 1:19:13company called Aquaarm.
  1929. 1:19:14>> Okay.
  1930. 1:19:16>> Uh it was an expensive acquisition
  1931. 1:19:19and we went with our philosophy of
  1932. 1:19:22retaining the entire management. It was
  1933. 1:19:24a familyrun company. We didn't realize
  1934. 1:19:28that large sections of the family were
  1935. 1:19:30actually running each section.
  1936. 1:19:33And so when the family went out of
  1937. 1:19:35management,
  1938. 1:19:38the so-called professionals people
  1939. 1:19:41were not capable enough.
  1940. 1:19:43>> Mhm.
  1941. 1:19:44>> And it took us a year to realize that.
  1942. 1:19:46So we lost business that one year.
  1943. 1:19:50>> So there was no point to revive that.
  1944. 1:19:52>> No, no, it's on the path of revival now.
  1945. 1:19:54Mhm.
  1946. 1:19:55>> But we lost about 12 months to realize
  1947. 1:19:58it and then to recruit people it's taken
  1948. 1:20:00us about 7 8 months.
  1949. 1:20:01>> M
  1950. 1:20:02>> and you know now it's on the path to
  1951. 1:20:04revival
  1952. 1:20:06>> but what industry or what specific
  1953. 1:20:08business?
  1954. 1:20:09>> So that's chemical. So it's it's that's
  1955. 1:20:11phosphonates.
  1956. 1:20:12>> Okay. And
  1957. 1:20:12>> but it's reviving. So reviving that
  1958. 1:20:15long-term failure. Third largest
  1959. 1:20:16producer of phosphonates in the world.
  1960. 1:20:19>> So
  1961. 1:20:19>> so that's a big company. It's a big
  1962. 1:20:20company,
  1963. 1:20:21>> but we messed it up honestly
  1964. 1:20:26>> because they acquired a familyun
  1965. 1:20:27business and then they
  1966. 1:20:28>> we didn't realize that in a familyun
  1967. 1:20:30business the family is so involved
  1968. 1:20:33that you don't have professional
  1969. 1:20:34management. We had acquired
  1970. 1:20:35professionally managed or multinational
  1971. 1:20:37owned companies and there the
  1972. 1:20:39professional management in each case was
  1973. 1:20:41good.
  1974. 1:20:41>> What would be your biggest crisis moment
  1975. 1:20:44in life where you turned around
  1976. 1:20:46something from crisis?
  1977. 1:20:48>> [sighs]
  1978. 1:20:48>> Several several but I think
  1979. 1:20:51>> give me two biggest
  1980. 1:20:53and tell me the exact story. What was
  1981. 1:20:56the crisis? What happened? What did you
  1982. 1:20:58do? How did it turn out?
  1983. 1:20:59>> So the biggest was where
  1984. 1:21:05our competitor in the Kolkata power
  1985. 1:21:07distribution business was our regulator.
  1986. 1:21:13That was
  1987. 1:21:17the state electricity board was the
  1988. 1:21:19regulator and they were competing with
  1989. 1:21:21us.
  1990. 1:21:22>> The power minister didn't like my father
  1991. 1:21:24and he didn't like me.
  1992. 1:21:27He had said one of he was a vice
  1993. 1:21:29chancellor of the Jadapur University
  1994. 1:21:32and he said that a certain student of
  1995. 1:21:35his who was working in the company
  1996. 1:21:38should become managing director. M
  1997. 1:21:40>> and I was a kid and I told him I said
  1998. 1:21:42sir but then he will not work for me
  1999. 1:21:44he'll work for you
  2000. 1:21:46>> so why would I do that quite apart from
  2001. 1:21:49the fact that he was not capable of
  2002. 1:21:51being the number one person in in the
  2003. 1:21:53company good capable individual but not
  2004. 1:21:59for that position.
  2005. 1:22:00>> Yeah.
  2006. 1:22:01>> So he was annoyed.
  2007. 1:22:05Then he said you have to back down your
  2008. 1:22:07stations.
  2009. 1:22:10and you have to buy from the state
  2010. 1:22:12electricity board.
  2011. 1:22:14So
  2012. 1:22:16then there was a penalty for not being
  2013. 1:22:18at 80% plant load factor. Now you can be
  2014. 1:22:22at 80% plant load factor but he's
  2015. 1:22:25forcing you to back down to 30%.
  2016. 1:22:29>> You have to buy from the state lexity
  2017. 1:22:31board at a rupee higher than your cost
  2018. 1:22:34of generation.
  2019. 1:22:37And then he's saying you're inefficient.
  2020. 1:22:39Your plant is operating at 30%.
  2021. 1:22:43So you're an inefficient operator.
  2022. 1:22:48We are buying forced to buy from the
  2023. 1:22:50state electricity board at higher rates.
  2024. 1:22:52And he saying your rates are higher.
  2025. 1:22:56So it was a
  2026. 1:22:58and in those days it was the late '9s
  2027. 1:23:03the approach was that don't confront
  2028. 1:23:06or don't take a panga with the
  2029. 1:23:08government.
  2030. 1:23:08>> Mhm.
  2031. 1:23:10>> So they kept giving statement after
  2032. 1:23:12statement after statement after
  2033. 1:23:13statement and we were not giving the
  2034. 1:23:15facts.
  2035. 1:23:17>> So we went to court.
  2036. 1:23:20>> So we won at the Kolkata High Court.
  2037. 1:23:25Then the industry lobby bat chamber and
  2038. 1:23:29the jute lobby Indian jute manufacturers
  2039. 1:23:31association
  2040. 1:23:34went against us to the supreme court.
  2041. 1:23:38>> We won there. Then the same industry
  2042. 1:23:41lobbies
  2043. 1:23:43went against us and said that it has to
  2044. 1:23:46go to a division bench of the Supreme
  2045. 1:23:47Court.
  2046. 1:23:49We won there
  2047. 1:23:51and that period was an intensely
  2048. 1:23:54difficult period
  2049. 1:23:56because
  2050. 1:23:59it was the might of the whole Bengal
  2051. 1:24:01industry
  2052. 1:24:03>> which was working against us plus the
  2053. 1:24:06Bengal government
  2054. 1:24:09>> through the power minister
  2055. 1:24:11>> and then how did it get solved then?
  2056. 1:24:13>> Because we when the courts Yeah. High
  2057. 1:24:15Court, Supreme Court, then Supreme
  2058. 1:24:17Court, division bench. So that period of
  2059. 1:24:19five years was very stressful.
  2060. 1:24:21>> Did you think at any point you'll be
  2061. 1:24:23done?
  2062. 1:24:26>> You know, at that point in time, I was
  2063. 1:24:27not I I wouldn't have got a buyer
  2064. 1:24:29otherwise I was at the point where I
  2065. 1:24:30said, "Let me sell it."
  2066. 1:24:32>> But you thought that you like this
  2067. 1:24:34business is done. It's finished.
  2068. 1:24:36>> I didn't think the business was
  2069. 1:24:37finished. I just didn't think it was
  2070. 1:24:39worth that effort and that pain and that
  2071. 1:24:43trauma.
  2072. 1:24:46Uh in hindsight it was but at that point
  2073. 1:24:50in time I definitely felt it wasn't.
  2074. 1:24:52>> So do you thank God that thank God we
  2075. 1:24:55didn't find a buyer today [laughter]
  2076. 1:24:56that day?
  2077. 1:24:58>> We did look for a buyer because I we
  2078. 1:25:00believe we would not find a buyer.
  2079. 1:25:02>> Okay.
  2080. 1:25:02>> So whether we would have or we would not
  2081. 1:25:04have we don't know.
  2082. 1:25:07And can you very
  2083. 1:25:10naive question can someone with so much
  2084. 1:25:14power money billions of dollars change a
  2085. 1:25:17minister?
  2086. 1:25:18>> I don't think it's
  2087. 1:25:20>> that easy.
  2088. 1:25:20>> It's not easy.
  2089. 1:25:21>> You can't get the elected person changed
  2090. 1:25:25>> elected or unelected. I mean we couldn't
  2091. 1:25:28we didn't manage.
  2092. 1:25:31We didn't succeed in doing anything like
  2093. 1:25:32this. Have you seen in India that with
  2094. 1:25:35money you can support a political party
  2095. 1:25:39and actually turn around the narratives
  2096. 1:25:43purely with money
  2097. 1:25:45not saying and you have to undermine the
  2098. 1:25:48capabilities of a politician you know
  2099. 1:25:51you have to make a distinction between
  2100. 1:25:54Narendra Modi's India and the India
  2101. 1:25:56before that
  2102. 1:25:58Narendra Modi's India it is not possible
  2103. 1:26:03You have to be efficient. You have to be
  2104. 1:26:05contributing towards the sector that
  2105. 1:26:07you're in. And he has transformed India.
  2106. 1:26:11It's become transparent. It's become
  2107. 1:26:15efficient. It's become competitive. It's
  2108. 1:26:19across the world. People look at India
  2109. 1:26:23with dignity, respect. And that is
  2110. 1:26:26because of Narendai
  2111. 1:26:28>> because of the way our prime minister
  2112. 1:26:31has
  2113. 1:26:32led the country.
  2114. 1:26:35So I think today's world I don't think
  2115. 1:26:37it's possible at all.
  2116. 1:26:40In the past I don't know. I was maybe
  2117. 1:26:43too young, maybe too naive to understand
  2118. 1:26:46it. I can't really say.
  2119. 1:26:49But there like how in
  2120. 1:26:54how when we read or at least what we've
  2121. 1:26:58been reading since we were kids on
  2122. 1:27:01random tabloids and random people
  2123. 1:27:03creating content that it's so easy to
  2124. 1:27:05lobby and just change ministers by
  2125. 1:27:09supporting XYZ person.
  2126. 1:27:11>> You know today social media also a false
  2127. 1:27:13narrative
  2128. 1:27:14>> Yeah.
  2129. 1:27:15>> can be sponsored.
  2130. 1:27:18>> Mhm. And you know it spreads and
  2131. 1:27:21particularly negativity spreads because
  2132. 1:27:23people
  2133. 1:27:25love consuming that kind of
  2134. 1:27:28>> uh reel or uh bite or whatever it is.
  2135. 1:27:31>> But you know I think these things remain
  2136. 1:27:33for a short period
  2137. 1:27:36eventually the truths and reality
  2138. 1:27:39prevails.
  2139. 1:27:42>> Do you get political pressure?
  2140. 1:27:46You are
  2141. 1:27:48you are in a state where
  2142. 1:27:51>> did we get political pressure? Yes.
  2143. 1:27:55>> Do we get political pressure? No.
  2144. 1:27:57>> Okay. [laughter]
  2145. 1:28:01>> Okay. Coming to your family now. Okay. I
  2146. 1:28:04want to understand I last podcast also
  2147. 1:28:08you know I asked you this in our
  2148. 1:28:13off- camerara conversation also I asked
  2149. 1:28:15you this that this
  2150. 1:28:17years of legacy hundreds of years how
  2151. 1:28:21200 years
  2152. 1:28:22>> yeah 220
  2153. 1:28:23>> 220 years
  2154. 1:28:27the business is running in the family
  2155. 1:28:28since 220 years and it's only expanding
  2156. 1:28:31and getting bigger and bigger
  2157. 1:28:35Majority [clears throat] businesses they
  2158. 1:28:37don't last up to second or third
  2159. 1:28:39generation
  2160. 1:28:41[snorts]
  2161. 1:28:41right
  2162. 1:28:44I mean
  2163. 1:28:45>> someone up there is blessing us
  2164. 1:28:48>> but it's you guys were there
  2165. 1:28:53when we were not even a democratic India
  2166. 1:28:57then democratic India then governments
  2167. 1:28:59kept changing then emergency happened
  2168. 1:29:02then There was a time where we didn't
  2169. 1:29:04know who is becoming prime minister.
  2170. 1:29:07Right. From that to now stability like
  2171. 1:29:09you've seen phases and from one
  2172. 1:29:12generation to another to another to
  2173. 1:29:13another. You're seventh generation
  2174. 1:29:15right?
  2175. 1:29:15>> Yeah.
  2176. 1:29:16>> Seventh
  2177. 1:29:18there must be some
  2178. 1:29:20core principle or core value which runs
  2179. 1:29:24in your family. What is that? What are
  2180. 1:29:26like two or three ingredients which you
  2181. 1:29:29have learned from your parents or
  2182. 1:29:31grandparents and you have to make it a
  2183. 1:29:33point that you teach it to your kids as
  2184. 1:29:35well so the business just keeps going.
  2185. 1:29:38>> So one is
  2186. 1:29:40reinvent yourself and don't be emotional
  2187. 1:29:43about getting out of businesses which
  2188. 1:29:46are not going to be relevant.
  2189. 1:29:49>> Okay.
  2190. 1:29:50>> So we started off as bankers to the East
  2191. 1:29:53India Company.
  2192. 1:29:55then went into joot textiles tea
  2193. 1:29:59>> bankers.
  2194. 1:30:00>> Yeah, we were bankers to the East India
  2195. 1:30:02Company. Hind commercial bank used to
  2196. 1:30:04belong to my family. Then got into Jude
  2197. 1:30:08textile tea
  2198. 1:30:11then into carbon black
  2199. 1:30:14>> then into tires
  2200. 1:30:16>> then into electricity
  2201. 1:30:20then into
  2202. 1:30:22technology.
  2203. 1:30:24you know, and it just kept you keep
  2204. 1:30:27changing your portfolio with time.
  2205. 1:30:30So, you get into industries that are
  2206. 1:30:35promising as opposed to industries that
  2207. 1:30:38are sunset.
  2208. 1:30:40>> And be dispassionate about divestments.
  2209. 1:30:44>> Uh so that is one thing that's ingrained
  2210. 1:30:47into us
  2211. 1:30:48>> like don't be emotional about business.
  2212. 1:30:49>> Don't be emotional about business.
  2213. 1:30:52The second thing was that
  2214. 1:30:56you be fair in your dealings.
  2215. 1:31:09I think if you are fair in your dealings
  2216. 1:31:12at some stage
  2217. 1:31:15there is some kind of a credit balance
  2218. 1:31:17in
  2219. 1:31:19uh you know some books
  2220. 1:31:22someone's eyes
  2221. 1:31:24>> you know uh so I think fairness of
  2222. 1:31:28dealing
  2223. 1:31:29>> uh was important [clears throat]
  2224. 1:31:31>> and basically just being compassionate.
  2225. 1:31:36So people who work with you, who work
  2226. 1:31:40for you,
  2227. 1:31:44not only root for you, but they pray for
  2228. 1:31:46you.
  2229. 1:31:47>> Have you ever taken a decision based on
  2230. 1:31:49emotions?
  2231. 1:31:50Because that's a core value that you've
  2232. 1:31:52learned from your parents, not be
  2233. 1:31:53emotional. But I'm sure you must have
  2234. 1:31:56done it. I think uh
  2235. 1:32:01we invested in building a school here
  2236. 1:32:03which is now the city's best school.
  2237. 1:32:07Yes, there was a need for a school
  2238. 1:32:10but it was about
  2239. 1:32:12giving back to society.
  2240. 1:32:15The family has been here for 220 years.
  2241. 1:32:20It's high time we give back something to
  2242. 1:32:22society and build something that's world
  2243. 1:32:25class international.
  2244. 1:32:28So
  2245. 1:32:30the school makes money but we are very
  2246. 1:32:33clear that we've invested 500 crores in
  2247. 1:32:36that project. We are not going to take
  2248. 1:32:38back anything out of the school.
  2249. 1:32:39Everything will go back into the school
  2250. 1:32:42into developing the school into building
  2251. 1:32:44the school. The hospital
  2252. 1:32:48is Kolkata's number one hospital. We are
  2253. 1:32:50building virtually a new hospital in the
  2254. 1:32:53same premises.
  2255. 1:32:55That is again an emotional decision.
  2256. 1:32:59The hospital will make money. It's it's
  2257. 1:33:01a profitable business.
  2258. 1:33:03>> But we are not taking dividends. We are
  2259. 1:33:05not
  2260. 1:33:06>> you know. So it's about these are things
  2261. 1:33:08like you give back to society. The mall
  2262. 1:33:10that we have
  2263. 1:33:13>> Kolkata didn't have a single mall worth
  2264. 1:33:18its name.
  2265. 1:33:20So we said let's have a mall which has
  2266. 1:33:22international brands
  2267. 1:33:24and almost everyone we spoke with
  2268. 1:33:27including consultants including property
  2269. 1:33:30dealers property consultants the JLS of
  2270. 1:33:33the world and whatever they all said
  2271. 1:33:36luxury
  2272. 1:33:39now that mall does exceedingly well but
  2273. 1:33:41these were emotionbased decisions
  2274. 1:33:44>> setting up management institutes
  2275. 1:33:48emotion based decision ations
  2276. 1:33:50getting into media
  2277. 1:33:53was emotion based.
  2278. 1:33:54>> Why?
  2279. 1:33:55>> It's a good business but it was also a
  2280. 1:33:58lot of emotion that went into that
  2281. 1:34:00decision.
  2282. 1:34:01So it wasn't so for the major businesses
  2283. 1:34:05it wasn't but say Hook Global
  2284. 1:34:09>> today is doing exceedingly well
  2285. 1:34:12>> uh it's got 10 million subscribers or
  2286. 1:34:16whatever
  2287. 1:34:17>> paid subscribers
  2288. 1:34:17>> paid so
  2289. 1:34:21and that two in the space of a short
  2290. 1:34:22space of maybe a year year and a half.
  2291. 1:34:27So yes, the idea was to get into media,
  2292. 1:34:31but was it purely commercial?
  2293. 1:34:34No, it was a combination of
  2294. 1:34:38the business of media and the emotion of
  2295. 1:34:41media.
  2296. 1:34:43>> Interesting. Why do you think Kolkata
  2297. 1:34:46has lost the plot?
  2298. 1:34:47>> Because of 49 years we had a we have had
  2299. 1:34:50successive governments which have not
  2300. 1:34:52worked.
  2301. 1:34:56A simple answer.
  2302. 1:34:57>> That's it.
  2303. 1:34:58>> That's it.
  2304. 1:34:59>> Because they were not pro business
  2305. 1:35:00governments.
  2306. 1:35:00>> They're neither pro business, they
  2307. 1:35:02neither prodevelopment, they're neither
  2308. 1:35:03pro city because they've not invested
  2309. 1:35:07anything in the roads, in the
  2310. 1:35:08infrastructure, in anything.
  2311. 1:35:10>> Do you feel this government is going to
  2312. 1:35:11be pro business?
  2313. 1:35:14>> Oh yes. Not only pro business, but I
  2314. 1:35:16think you can already see changes. You
  2315. 1:35:19can see development beginning to happen.
  2316. 1:35:21You can see projects beginning to
  2317. 1:35:22happen.
  2318. 1:35:24You can see,
  2319. 1:35:28you can sort of smell
  2320. 1:35:30development,
  2321. 1:35:31>> progress and changes coming.
  2322. 1:35:33>> But don't you think when a city or a
  2323. 1:35:36state goes through 4950 years of
  2324. 1:35:41a similar kind of thought process,
  2325. 1:35:43right? Then the entire government
  2326. 1:35:45offices like small small people from the
  2327. 1:35:47root roots till the top everybody starts
  2328. 1:35:51thinking that that culture become that.
  2329. 1:35:52So somebody coming at top can't change
  2330. 1:35:54it overnight. No,
  2331. 1:35:55>> but you see there's been a massive
  2332. 1:35:58change
  2333. 1:36:00in the administration as well.
  2334. 1:36:04And
  2335. 1:36:05I think the BJP has a track record of
  2336. 1:36:09delivering on development
  2337. 1:36:12and infrastructure growth.
  2338. 1:36:14>> M
  2339. 1:36:15>> and you can already see that beginning
  2340. 1:36:17to happen. You can see the change in the
  2341. 1:36:20administration and their attitude. How
  2342. 1:36:22were you able to go from when you took
  2343. 1:36:25over the business? It was when you
  2344. 1:36:27joined the business, it was 4,000
  2345. 1:36:28crores.
  2346. 1:36:29>> When I inherited the business, yeah, it
  2347. 1:36:31was 4,000.
  2348. 1:36:31>> 4,000 crores, right? And today is more
  2349. 1:36:33than 1 lakh crores.
  2350. 1:36:35>> Yeah.
  2351. 1:36:35>> So from 4,000 crores to 1 lakh crores.
  2352. 1:36:37That's marvelous.
  2353. 1:36:40How did you transform this? How did you
  2354. 1:36:43grow from 4,000 cr to one lakh cr in a
  2355. 1:36:46state which was not prodevelopment? So
  2356. 1:36:48my investments so far have not really
  2357. 1:36:50been in the state.
  2358. 1:36:52>> They've been outside the state. I live
  2359. 1:36:53here,
  2360. 1:36:54>> but I invested outside. I'm now going to
  2361. 1:36:57invest here. [laughter]
  2362. 1:37:01>> That's one of the biggest reasons for
  2363. 1:37:02your growth. You think? [laughter]
  2364. 1:37:04>> Yes, for sure.
  2365. 1:37:05>> No. Really?
  2366. 1:37:06>> Yeah.
  2367. 1:37:09>> But there must
  2368. 1:37:09>> it's a lovely city to live in.
  2369. 1:37:12>> I mean, despite whatever people might
  2370. 1:37:14say, it's a lovely city to live in.
  2371. 1:37:16People are wonderful. They love you a
  2372. 1:37:17lot.
  2373. 1:37:19But it was not a great city to do
  2374. 1:37:21business in. Today it is becoming a good
  2375. 1:37:24city to do business in.
  2376. 1:37:27>> And
  2377. 1:37:29there must be some other reasons as
  2378. 1:37:30well, right? What do you think
  2379. 1:37:33personally? I know you believe in God. I
  2380. 1:37:35know you believe in people. I know you
  2381. 1:37:37believe in so many other things. But if
  2382. 1:37:39you introspect and just you have to
  2383. 1:37:41point out one specific trait about you,
  2384. 1:37:45>> confidence.
  2385. 1:37:48It's just that belief that I can do it
  2386. 1:37:51and confidence which is not
  2387. 1:37:53overconfidence.
  2388. 1:37:56You [snorts] know what Sanjep sir which
  2389. 1:37:58is something very fascinating. I've not
  2390. 1:38:00told you this enough times
  2391. 1:38:03actually I've never mentioned it to you.
  2392. 1:38:05You have hunger.
  2393. 1:38:07>> Mhm. How do you create hunger
  2394. 1:38:12in somebody who's been born into money?
  2395. 1:38:15You know, we never knew we had money.
  2396. 1:38:16The family, I'm telling you,
  2397. 1:38:19>> we never went. Yes, the house was
  2398. 1:38:21Malaysia,
  2399. 1:38:23>> but to us that was home. We We had never
  2400. 1:38:26seen anything else. We didn't know
  2401. 1:38:28anything else existed because we were
  2402. 1:38:30kept sheltered from society. We went to
  2403. 1:38:32a convent school
  2404. 1:38:34>> between my cousin who was a year younger
  2405. 1:38:36than me and I, we had six shirts
  2406. 1:38:41and four shorts which we shared. M
  2407. 1:38:45>> and that's all we had. There was no
  2408. 1:38:48question of having anything else. We
  2409. 1:38:50were not allowed to have anything else.
  2410. 1:38:52My mother was a strict disciplinarian.
  2411. 1:38:55>> But you would know right like this is
  2412. 1:38:57just a discipline activity. At some
  2413. 1:38:59point you would get to
  2414. 1:39:00>> we were not we were kept away from
  2415. 1:39:01everything. So we have money like
  2416. 1:39:06but what money meant also we didn't
  2417. 1:39:09know.
  2418. 1:39:10>> So you thought your upper middle class
  2419. 1:39:12or middle class? We didn't know what a
  2420. 1:39:14middle class or or anything. We it was
  2421. 1:39:16kept away from us. And in in school, we
  2422. 1:39:20went to a school where the fees were 32
  2423. 1:39:22rupees a month, which is what we paid.
  2424. 1:39:26That's what everyone paid, right? And we
  2425. 1:39:28had the least amount of pocket money to
  2426. 1:39:30spend amongst everyone.
  2427. 1:39:33So
  2428. 1:39:35yes, we went in a car and many kids came
  2429. 1:39:37in a bus. Uh so that was a difference.
  2430. 1:39:41So that was our state of affluence.
  2431. 1:39:44>> And the family had jute mills where the
  2432. 1:39:46school went for a picnic every year.
  2433. 1:39:49>> M. So you definitely knew you were
  2434. 1:39:51something.
  2435. 1:39:52>> Yeah. But it meant nothing to us.
  2436. 1:39:54>> Okay.
  2437. 1:39:55>> Right. And we were brought up with that
  2438. 1:39:58very specific thing. My mother was very
  2439. 1:40:02very particular
  2440. 1:40:05that you will not spend, you will not
  2441. 1:40:09waste, you will not indulge.
  2442. 1:40:13So that's the way all of us grew up.
  2443. 1:40:16>> But let's say now now your kids, they
  2444. 1:40:18know, they know the privilege, they know
  2445. 1:40:20the private jets, they know the
  2446. 1:40:22billionaire lifestyle, they know this
  2447. 1:40:23fancy office, they know art.
  2448. 1:40:26>> They certainly do.
  2449. 1:40:28>> They certainly do. And kids are far more
  2450. 1:40:30exposed.
  2451. 1:40:31>> Exactly. So how do you generate hunger
  2452. 1:40:33in them so that they keep growing
  2453. 1:40:36>> you know beyond a point it is for them
  2454. 1:40:39to generate their own hunger. It's not
  2455. 1:40:41for us as parents. It is for us to give
  2456. 1:40:44them a good education good value systems
  2457. 1:40:46good grounding
  2458. 1:40:48>> then to grow or not grow
  2459. 1:40:51is in their hands. We can only create an
  2460. 1:40:54enabling environment. We can give them
  2461. 1:40:56thoughts. We can give them an
  2462. 1:40:58organization
  2463. 1:41:00but to grow or not is up to them.
  2464. 1:41:02>> What do you do? Give I'm I'm going to be
  2465. 1:41:04very specific. Okay, this is a big
  2466. 1:41:06problem I keep listening to from a lot
  2467. 1:41:10of my family business friends, right?
  2468. 1:41:12And their parents specifically.
  2469. 1:41:15How do you keep kids away from getting
  2470. 1:41:19extremely distracted in the world when
  2471. 1:41:22you're born into riches? And what I mean
  2472. 1:41:24by that is
  2473. 1:41:28a kid who's born with
  2474. 1:41:32millions and billions of dollars, knows
  2475. 1:41:34about it, goes to the best school of the
  2476. 1:41:36world, goes to the best college in the
  2477. 1:41:38world, hangs out with other really rich
  2478. 1:41:42people, right? So you have access to
  2479. 1:41:46distractions, you have access to drugs,
  2480. 1:41:49you have access to addictions, you have
  2481. 1:41:51access to so many things which you can
  2482. 1:41:52just be
  2483. 1:41:54So constant communication
  2484. 1:41:57and
  2485. 1:42:00getting yourself in a position where
  2486. 1:42:02you're not ordering them
  2487. 1:42:06but they are taking seeking advice from
  2488. 1:42:09you.
  2489. 1:42:11So they have to respect you
  2490. 1:42:14>> and not respect you because you're older
  2491. 1:42:17but respect you because they genuinely
  2492. 1:42:19respect you. Why? So they come to you
  2493. 1:42:22voluntarily for advice.
  2494. 1:42:24>> Two is you've taught them that these
  2495. 1:42:28things are wrong. This is out of the
  2496. 1:42:31question. This is maybe
  2497. 1:42:36the third thing is you spend when you
  2498. 1:42:39are.
  2499. 1:42:42So yes, you will wear a certain
  2500. 1:42:44>> brand or
  2501. 1:42:45>> brand or a certain thing you will
  2502. 1:42:47>> but you will not get like five shoes
  2503. 1:42:50>> till you earn it then you spend it.
  2504. 1:42:52>> What are you saying?
  2505. 1:42:53>> So Shashwat now earns spends that's his
  2506. 1:42:57call. He still at home is wearing this
  2507. 1:43:02night suit
  2508. 1:43:04which my mother had bought for him.
  2509. 1:43:08She's not been she's gone like
  2510. 1:43:12almost eight years now. Every day he
  2511. 1:43:14wears it. It's got like holes. But he
  2512. 1:43:17says it's so comfortable. I want to wear
  2513. 1:43:19this.
  2514. 1:43:20>> Which is the emotional value. Yeah.
  2515. 1:43:22>> No, it's not only the emotional value,
  2516. 1:43:23it's the comfort also. But this is an
  2517. 1:43:25example. But he does.
  2518. 1:43:27>> It's the same. So it's not that he
  2519. 1:43:28doesn't spend, but he earns and he
  2520. 1:43:32spends. That's fine.
  2521. 1:43:32>> But how you do how do you instill this
  2522. 1:43:34value is what I'm trying to understand.
  2523. 1:43:36Because when you have access, majority
  2524. 1:43:39of people will get ruined and they do.
  2525. 1:43:42It's difficult to have them.
  2526. 1:43:44>> It's about telling them that it's not
  2527. 1:43:46about spending money.
  2528. 1:43:49You can you you have enough to spend
  2529. 1:43:51through your life,
  2530. 1:43:52>> right?
  2531. 1:43:55It's about earning respect.
  2532. 1:43:58It's about creating something. It's
  2533. 1:44:00about creating value. It's about
  2534. 1:44:03enhancing the legacy or redefining the
  2535. 1:44:05legacy that you've inherited.
  2536. 1:44:08Uh it's about
  2537. 1:44:14it's not that they are short of
  2538. 1:44:18consumption or
  2539. 1:44:20life. I mean their rooms are well
  2540. 1:44:23furnished.
  2541. 1:44:26They drive.
  2542. 1:44:28His first luxury car came 3 years ago.
  2543. 1:44:32>> Why would you not let him use your
  2544. 1:44:34luxury car? He would, right?
  2545. 1:44:36>> No, he wouldn't.
  2546. 1:44:38>> Why?
  2547. 1:44:39>> Why would he?
  2548. 1:44:43We grew up,
  2549. 1:44:45I grew up, and my cousins grew up not
  2550. 1:44:49having access.
  2551. 1:44:51My parents and grandfather and all had
  2552. 1:44:54uh the Mercedes and this that and the
  2553. 1:44:57other of the world.
  2554. 1:44:59If we went with them then to that extent
  2555. 1:45:01we used it. If Shashwat
  2556. 1:45:03>> went with us then he used it
  2557. 1:45:05>> but on his own no he had his own car so
  2558. 1:45:08that was a luxury. His wife had her own
  2559. 1:45:11car but today they may have luxury cars
  2560. 1:45:14but till 3 years ago they didn't.
  2561. 1:45:16>> Why do you set such such rules though?
  2562. 1:45:19Doesn't it create some level of [snorts]
  2563. 1:45:25distance between you and them? Because
  2564. 1:45:29they'll be like a kid would be like,
  2565. 1:45:31"Hey, I know my father's rich. I know.
  2566. 1:45:34Why can't I access it? What's the
  2567. 1:45:35point?"
  2568. 1:45:36>> Because we've explained to him that
  2569. 1:45:37>> the concept is you earn it.
  2570. 1:45:39>> It's it's it's for your benefit.
  2571. 1:45:42And if you would really want to do it,
  2572. 1:45:44we would still say no.
  2573. 1:45:48But do it. But this is why we believe
  2574. 1:45:50you should not be doing it.
  2575. 1:45:52>> Have you seen it in in your family or in
  2576. 1:45:55friends where they've also set certain
  2577. 1:45:57ground rules and have taught their kids
  2578. 1:45:59like that? It is not
  2579. 1:46:01>> my brother's kids would be growing up
  2580. 1:46:03exactly the same way.
  2581. 1:46:04>> Yeah.
  2582. 1:46:06>> Yeah. But like
  2583. 1:46:06>> because that these values come from my
  2584. 1:46:08mother.
  2585. 1:46:09>> Fair. But have you seen that where it
  2586. 1:46:12has not worked out
  2587. 1:46:14in some friend family member need not to
  2588. 1:46:18point it out
  2589. 1:46:18>> enough enough examples of
  2590. 1:46:21>> it has not worked out and what do you
  2591. 1:46:23think what went wrong there
  2592. 1:46:25>> because they came as dictarts
  2593. 1:46:27and there was no conviction of the
  2594. 1:46:30parents themselves
  2595. 1:46:31and there was they were feeling very
  2596. 1:46:34unhappy
  2597. 1:46:44So you're you're almost like feeling
  2598. 1:46:46guilty about not giving the child.
  2599. 1:46:48>> Should you not?
  2600. 1:46:49>> No. Why should you?
  2601. 1:46:52You you're giving him good education.
  2602. 1:46:54You're giving him a good life. A luxury
  2603. 1:46:56good life and a luxury life are two
  2604. 1:46:58different things. He has the means to a
  2605. 1:47:01luxury life.
  2606. 1:47:04But he has to earn the right to the
  2607. 1:47:06luxury life.
  2608. 1:47:07>> But now do you see difference in the way
  2609. 1:47:10parenting or value is going down
  2610. 1:47:14to your grandkids?
  2611. 1:47:16Is it a difference?
  2612. 1:47:17>> I think they're definitely more indulged
  2613. 1:47:18than our kids were. They are more
  2614. 1:47:20exposed. There is a why for everything.
  2615. 1:47:24Why not for everything?
  2616. 1:47:29So if you are eating an ice cream and
  2617. 1:47:31you're saying no to me, why are you
  2618. 1:47:33saying a no to me?
  2619. 1:47:36Uh and you have to explain rationally.
  2620. 1:47:40You can't say I'm old and you're young.
  2621. 1:47:41That doesn't work with them. They want
  2622. 1:47:43the full explanation,
  2623. 1:47:45which is good.
  2624. 1:47:46>> Yeah,
  2625. 1:47:47>> which is good. So there's a difference.
  2626. 1:47:50They're definitely indulged. Their
  2627. 1:47:51parents want them to have
  2628. 1:47:54>> the best class of life. all all the
  2629. 1:47:57toys, all the
  2630. 1:47:58>> the best class life. Yes.
  2631. 1:48:00>> But that's their prerogative. As
  2632. 1:48:03grandparents,
  2633. 1:48:05we have a perspective. But it's for the
  2634. 1:48:08parents to
  2635. 1:48:09>> figure out
  2636. 1:48:10>> to figure out.
  2637. 1:48:11>> But would you spoil your grandkids?
  2638. 1:48:14Do you spoil your grandkids?
  2639. 1:48:16>> Well, my children definitely believe I
  2640. 1:48:18do. [laughter]
  2641. 1:48:21>> So, you're a strict father, but not a
  2642. 1:48:23strict grandfather. [laughter]
  2643. 1:48:26You know, I think uh
  2644. 1:48:30I'm definitely less strict than I was
  2645. 1:48:32with the children,
  2646. 1:48:34but uh
  2647. 1:48:36my children believe I'm very liberal
  2648. 1:48:39with the grandkids. So, I don't know.
  2649. 1:48:41[clears throat]
  2650. 1:48:41>> They would know because if they've had
  2651. 1:48:42the life that you're describing,
  2652. 1:48:45[laughter] definitely they would feel
  2653. 1:48:47like that. Tell me one
  2654. 1:48:51trait about you which you want
  2655. 1:48:55your grandkids to learn from you.
  2656. 1:48:57>> I would say faith.
  2657. 1:49:01Faith in a supernatural power in God.
  2658. 1:49:05For me that is what has kept me going in
  2659. 1:49:08the worst moments.
  2660. 1:49:11>> You know uh
  2661. 1:49:14the very fact that
  2662. 1:49:19It's a sense of security
  2663. 1:49:23that there's someone with you.
  2664. 1:49:26Uh
  2665. 1:49:28there is a supreme power who will look
  2666. 1:49:30after you if it were to become really
  2667. 1:49:33bad or the going were to become really
  2668. 1:49:35dull. And that has given me a lot of
  2669. 1:49:38strength and the ability to navigate
  2670. 1:49:40through multiple
  2671. 1:49:43major crisis in my life.
  2672. 1:49:47And I sincerely hope that they
  2673. 1:49:52they see the merit in what I'm saying.
  2674. 1:49:55>> Why do you believe in God so much? I
  2675. 1:49:58believe in God.
  2676. 1:49:59>> See your why.
  2677. 1:50:01>> I don't know the why honestly. Uh but I
  2678. 1:50:05do. I mean and for me this is uh it's
  2679. 1:50:10like
  2680. 1:50:12constant
  2681. 1:50:14you know it's
  2682. 1:50:15>> but why do you keep it why do you have
  2683. 1:50:16>> it's a sense of security
  2684. 1:50:18>> and since you were a kid you
  2685. 1:50:20>> since yeah my father used to do it
  2686. 1:50:23probably I've seen him do it
  2687. 1:50:25>> I've also got I've also become like I
  2688. 1:50:29think I also started believe in
  2689. 1:50:33believing in God since I was a kid
  2690. 1:50:36because I saw or my mom and dad,
  2691. 1:50:39>> you know,
  2692. 1:50:39>> I still don't have why why do I do that?
  2693. 1:50:41But it's just a thing that
  2694. 1:50:42>> and faith is subjective, right?
  2695. 1:50:46You either believe or you don't.
  2696. 1:50:57that
  2697. 1:51:00destiny is written.
  2698. 1:51:03>> So in a way what is going to happen is
  2699. 1:51:06at a macro level maybe even at a micro
  2700. 1:51:08level defined
  2701. 1:51:11and it is due to the deeds or misdeeds
  2702. 1:51:14of my previous life. What I do now will
  2703. 1:51:18take me maybe to the next life.
  2704. 1:51:21And uh I have done for example
  2705. 1:51:25past life regression
  2706. 1:51:29and I was able to go back a couple of
  2707. 1:51:31lives
  2708. 1:51:34and that has explained a number of
  2709. 1:51:36things to me.
  2710. 1:51:38Why I think like this or why am I scared
  2711. 1:51:41of something or
  2712. 1:51:43etc.
  2713. 1:51:44>> Give me an example of what you learned.
  2714. 1:51:46>> Okay, I'll give you another instance.
  2715. 1:51:48There was a phase where I was having uh
  2716. 1:51:51a mental battle with somebody
  2717. 1:51:54and I was extremely irritated,
  2718. 1:51:56frustrated, angry,
  2719. 1:51:59everything.
  2720. 1:52:00Something negative happened to him
  2721. 1:52:04and I said a
  2722. 1:52:08okay. And I was genuinely pleased that
  2723. 1:52:12something negative had happened.
  2724. 1:52:14Three months later,
  2725. 1:52:16the same thing happened to me
  2726. 1:52:20with greater intensity, the same
  2727. 1:52:22negative.
  2728. 1:52:25And then I said
  2729. 1:52:28it comes back to haunt you.
  2730. 1:52:32>> So there is somebody up there who was
  2731. 1:52:35saying
  2732. 1:52:38you did this now I'm going to whack you
  2733. 1:52:40harder.
  2734. 1:52:42So, you know, it comes back.
  2735. 1:52:44>> Has your life gotten better
  2736. 1:52:47>> because of believing in God? Because of
  2737. 1:52:52believing in past life sessions, because
  2738. 1:52:55of believing in everything that you just
  2739. 1:52:57spoke about?
  2740. 1:52:58>> I'm very happy in my life. I'm I'm
  2741. 1:53:00actually in a very happy state. I'm uh
  2742. 1:53:03I'm not content because I want to do
  2743. 1:53:06more things, but I'm very happy.
  2744. 1:53:09>> What makes you sad? If anyone from my
  2745. 1:53:11family has said,
  2746. 1:53:15for me the biggest
  2747. 1:53:19grief so far has been my mother towards
  2748. 1:53:24the end of her life crying in pain.
  2749. 1:53:28That is something that doesn't get away
  2750. 1:53:29from me.
  2751. 1:53:31And I as a son was helpless. She had
  2752. 1:53:34cancer. The cancer had eaten up her
  2753. 1:53:36spine.
  2754. 1:53:38So no spine existed.
  2755. 1:53:41So when she was lying she was fine. The
  2756. 1:53:43moment you would prop her up she would
  2757. 1:53:46cry in agony. At those moments I
  2758. 1:53:50I mean
  2759. 1:53:54even to date after so many years
  2760. 1:53:58that is something that is my worst
  2761. 1:54:01moment of life.
  2762. 1:54:04Do you
  2763. 1:54:06do you get sad when people hate you?
  2764. 1:54:08>> Yes.
  2765. 1:54:11>> That is does it bother you when
  2766. 1:54:15people hate you or accuse you of
  2767. 1:54:17something or troll you?
  2768. 1:54:19>> So when people
  2769. 1:54:21hate me,
  2770. 1:54:24it depends on who they are. If they are
  2771. 1:54:26relevant to me, it makes me very sad.
  2772. 1:54:30Trolling used to bother me a lot.
  2773. 1:54:33initially.
  2774. 1:54:35I can't say it doesn't bother me today,
  2775. 1:54:37but it bothers me much less than it used
  2776. 1:54:39to say a year ago and even less than it
  2777. 1:54:43used to maybe two years ago.
  2778. 1:54:46But I've had a situation in my life
  2779. 1:54:48several times
  2780. 1:54:51where I've had structured organized
  2781. 1:54:57campaigns against me
  2782. 1:55:00by near and dear ones.
  2783. 1:55:04Initially I didn't realize that people
  2784. 1:55:08close to me were doing this kind of a
  2785. 1:55:09thing. They were false. heart. They were
  2786. 1:55:14spread with so much conviction that
  2787. 1:55:16almost everyone believed that what they
  2788. 1:55:18were saying was true.
  2789. 1:55:22Over a period of time, the truth
  2790. 1:55:24prevailed.
  2791. 1:55:26>> I've had this in business.
  2792. 1:55:28What I'm saying was even as a kid within
  2793. 1:55:31my larger family, we've had this these
  2794. 1:55:34situations.
  2795. 1:55:39Now you have
  2796. 1:55:42other people who do it. They may feel
  2797. 1:55:44hurt. They may feel jealous. They may
  2798. 1:55:46feel agrieved
  2799. 1:55:50for multiple reasons or maybe different
  2800. 1:55:53reasons.
  2801. 1:55:56But
  2802. 1:55:58so a malified
  2803. 1:56:00criticism doesn't really impact me.
  2804. 1:56:06If I've made a mistake, I'm the first
  2805. 1:56:08one to go and say I'm sorry.
  2806. 1:56:12And I would [clears throat] have no ego
  2807. 1:56:14in terms of going and apologizing.
  2808. 1:56:17But if somebody gets hurt
  2809. 1:56:20by something I've done, that causes me
  2810. 1:56:23to lose sleep. I may not express
  2811. 1:56:27it, but it causes me to lose sleep. And
  2812. 1:56:30that is a point when I need to reflect
  2813. 1:56:33and start thinking of what
  2814. 1:56:37did I do that I shouldn't repeat.
  2815. 1:56:42Not that it always happens. You do land
  2816. 1:56:45up repeating these things sometimes but
  2817. 1:56:48definitely the frequency gets much less
  2818. 1:56:51and the spacing between these incidents
  2819. 1:56:53gets much wider. And how do you deal
  2820. 1:56:58with the time when you get to know that
  2821. 1:57:02your loved ones
  2822. 1:57:05are organizing or maybe
  2823. 1:57:08spreading hate against you?
  2824. 1:57:09>> It's very stressful.
  2825. 1:57:11>> How do you deal with that?
  2826. 1:57:15How can you have a prescribed formula?
  2827. 1:57:19You deal with different people
  2828. 1:57:21differently. With some you go and
  2829. 1:57:25Talk it out if it helps.
  2830. 1:57:29With some it becomes indifference.
  2831. 1:57:33With some it becomes dislike.
  2832. 1:57:38It's different depending upon the
  2833. 1:57:41individual. Depending upon
  2834. 1:57:44the period in your life, it depending
  2835. 1:57:46upon
  2836. 1:57:50how confident you are of yourself, how
  2837. 1:57:53secure you are in your own skin because
  2838. 1:57:56the more secure you are, the less you
  2839. 1:57:59react, right?
  2840. 1:58:01Uh and the less it bothers you. But it
  2841. 1:58:04is very stressful. It is very stressful.
  2842. 1:58:09And when there are people who are very
  2843. 1:58:11close to you, it's the worst. But it's a
  2844. 1:58:15reality.
  2845. 1:58:16>> Tell me one trait about you which you
  2846. 1:58:18don't
  2847. 1:58:20which you don't want your family or your
  2848. 1:58:23grandkids to have.
  2849. 1:58:25>> I rely on my instincts
  2850. 1:58:28a lot.
  2851. 1:58:29>> How is that a bad thing? I don't know
  2852. 1:58:30whether it's good or bad
  2853. 1:58:32but
  2854. 1:58:35I think the world is getting far more
  2855. 1:58:38datadriven logic driven merit driven
  2856. 1:58:42and the more that AI will come into play
  2857. 1:58:47I mean people like me will still use
  2858. 1:58:48instincts but I think
  2859. 1:58:52two generations later
  2860. 1:58:54who's to say whether instincts will have
  2861. 1:58:56a role or
  2862. 1:58:59I think instincts will I'm a big
  2863. 1:59:02believer the the more and more the world
  2864. 1:59:05becomes more data oriented people with
  2865. 1:59:07strong instincts will have an edge over
  2866. 1:59:09people who are just datadriven
  2867. 1:59:12obviously data
  2868. 1:59:12>> I would like to believe so because
  2869. 1:59:14frankly if it's only datadriven or if
  2870. 1:59:16it's if it's an algorithm driven then
  2871. 1:59:19what is the difference between A and B
  2872. 1:59:21>> and I also feel art will only be created
  2873. 1:59:24by creativity will only be created by
  2874. 1:59:27instincts. This data and logic cannot
  2875. 1:59:30do. You have to be logicless. You have
  2876. 1:59:32to
  2877. 1:59:33>> AI cannot create an emotion to my mind.
  2878. 1:59:36>> Exactly.
  2879. 1:59:37>> But who would have believed that AI can
  2880. 1:59:40do all that AI is doing today.
  2881. 1:59:41[laughter]
  2882. 1:59:44>> Fair. Never say never. The moment we say
  2883. 1:59:47this, 2 days later, somebody will drop
  2884. 1:59:50some some new update and then this will
  2885. 1:59:53be wrong. Yeah, I agree with that part.
  2886. 1:59:55That's scary. I I but I feel that
  2887. 1:59:59people with original thinking
  2888. 2:00:02will create keep creating art and
  2889. 2:00:05original thinking only comes from
  2890. 2:00:06instinct where you're a little
  2891. 2:00:07delusional where you go against the
  2892. 2:00:10tide.
  2893. 2:00:11Just go with the gut.
  2894. 2:00:12>> You know, sometimes Yeah. It's just that
  2895. 2:00:14[clears throat] some bones in your body
  2896. 2:00:16tell you that this is right.
  2897. 2:00:18>> Yeah. And you can't explain it.
  2898. 2:00:20>> You can't explain it. There's no logic
  2899. 2:00:22to that feeling.
  2900. 2:00:24And when you get at least when I get
  2901. 2:00:26that I I say
  2902. 2:00:29you know and you know it's the right
  2903. 2:00:31time
  2904. 2:00:33and more often than not it works out.
  2905. 2:00:35>> Yeah. You can have a cap on the risk
  2906. 2:00:37you're taking but you have to do it
  2907. 2:00:39something out of just instinct and guts.
  2908. 2:00:44>> True. True. Okay. Here's a question that
  2909. 2:00:46I ask everyone. Okay. In the end these
  2910. 2:00:49days I've started doing it.
  2911. 2:00:53When were you most anxious in your life?
  2912. 2:00:57when I heard my daughter
  2913. 2:01:01cry in pain through her labor
  2914. 2:01:06and uh I was two floors below
  2915. 2:01:11and I could hear her two floors below
  2916. 2:01:15and her father-in-law and I were sitting
  2917. 2:01:17there
  2918. 2:01:19and both of us
  2919. 2:01:22had tears because we said this
  2920. 2:01:25suffering
  2921. 2:01:30and she refused to take an epidural. We
  2922. 2:01:32wanted a natural delivery
  2923. 2:01:35and obviously the
  2924. 2:01:38that was it was anxiety
  2925. 2:01:43and you were you didn't know when it
  2926. 2:01:45will end what was
  2927. 2:01:46>> to say
  2928. 2:01:47>> and wow how do you deal with I I can't
  2929. 2:01:51even ask you that because but if you
  2930. 2:01:55ever get anxious again or if you have
  2931. 2:01:56gotten anxious again
  2932. 2:01:59how do you personally deal with it is
  2933. 2:02:01there a framework is Is there something
  2934. 2:02:02which helps you get back? Is there some
  2935. 2:02:05mental framework, breathing technique? I
  2936. 2:02:08don't know.
  2937. 2:02:09>> I do a puja.
  2938. 2:02:12>> So at that time you were doing puja.
  2939. 2:02:14>> Yes,
  2940. 2:02:16I was doing the anaman chalisa.
  2941. 2:02:18>> That helps you.
  2942. 2:02:19>> It helps me.
  2943. 2:02:22So when I sleep
  2944. 2:02:25there is a hanuman chalisa underneath my
  2945. 2:02:27pillow. I mean over the years I know it
  2946. 2:02:29by heart
  2947. 2:02:31>> but
  2948. 2:02:32it's still there.
  2949. 2:02:34>> Last question we'll end it this way is
  2950. 2:02:37what's the cost
  2951. 2:02:40of
  2952. 2:02:42being Sanjief Goinka of being
  2953. 2:02:48a chairman of multi-billion dollar
  2954. 2:02:52conglomerate. I think people have
  2955. 2:02:54expectations
  2956. 2:02:58and you have to live up to those
  2957. 2:02:59expectations
  2958. 2:03:01and the pressure of those expectations
  2959. 2:03:04is sometimes a burden.
  2960. 2:03:06>> What cost did you pay personally?
  2961. 2:03:09>> So very often you I mean the receiving
  2962. 2:03:12end is more often than not the wife.
  2963. 2:03:16Uh so the frustration comes out on her
  2964. 2:03:20if you're short on time.
  2965. 2:03:23It's her time that goes away.
  2966. 2:03:27If you're frustrated,
  2967. 2:03:30you scream at her. So, you know, uh, and
  2968. 2:03:35that's a big cost.
  2969. 2:03:37>> The relationship cost.
  2970. 2:03:38>> Fortunately, Prii has been
  2971. 2:03:40understanding,
  2972. 2:03:41but
  2973. 2:03:43in hindsight, very often, I feel that
  2974. 2:03:47she deserved better.
  2975. 2:03:50uh I didn't need to give her
  2976. 2:03:53>> hard time.
  2977. 2:03:54>> I mean my sense my part of the suffering
  2978. 2:03:57in that manner
  2979. 2:04:00and because she knew what it was
  2980. 2:04:03she took it well but at the same time
  2981. 2:04:07it's not pleasant. But now that you know
  2982. 2:04:09that
  2983. 2:04:10>> now I've
  2984. 2:04:13I think I'm a lot less
  2985. 2:04:18uh expressive you know I learned this uh
  2986. 2:04:22principle in one conference I attended
  2987. 2:04:26it was exactly around this then so the
  2988. 2:04:30speaker was speaking about he used to
  2989. 2:04:33call it honey I'm home energy
  2990. 2:04:36so every time you're home. You tell
  2991. 2:04:39yourself, "Honey, I'm home." And then
  2992. 2:04:42you shift your entire state and energy
  2993. 2:04:44into something else because you can't
  2994. 2:04:46bring your outside work here. And you
  2995. 2:04:48have to have a very different energy at
  2996. 2:04:50home because if you come with bad energy
  2997. 2:04:53at home,
  2998. 2:04:54>> everyone gets that.
  2999. 2:04:55>> Everyone gets that. And you'll end up
  3000. 2:04:57being frustrated. You'll end up
  3001. 2:04:58screaming. You'll end up being just not
  3002. 2:05:00nice to yourself also and to others.
  3003. 2:05:02>> Yeah. And it's not pleasant.
  3004. 2:05:03>> So every time you're home, honey, I'm
  3005. 2:05:05home energy. and then you switch off
  3006. 2:05:07every day.
  3007. 2:05:08>> Yeah. The other cost is that if you're
  3008. 2:05:12in a close group, you can be yourself.
  3009. 2:05:14>> Yeah.
  3010. 2:05:15>> But if you're in a group of people who
  3011. 2:05:17are not necessarily close, then you get
  3012. 2:05:21quoted and very often misqued.
  3013. 2:05:24So you have to be very mindful of what
  3014. 2:05:27you say.
  3015. 2:05:28>> That's a big cost to pay because you
  3016. 2:05:30can't be absolutely real everywhere.
  3017. 2:05:32>> You can't.
  3018. 2:05:33>> Do you are you conscious about it?
  3019. 2:05:35>> Yes. You learned it hard way or you knew
  3020. 2:05:37it?
  3021. 2:05:37>> I got misqued very often.
  3022. 2:05:39>> So you learned it the hard way?
  3023. 2:05:40>> I learned it the hard way. But and
  3024. 2:05:44now that some people
  3025. 2:05:48know me or recognize me,
  3026. 2:05:52one has to be even more careful.
  3027. 2:05:55And you see Kolkata is a small society.
  3028. 2:06:01So they
  3029. 2:06:03they love quoting people. H
  3030. 2:06:05>> so they'll say
  3031. 2:06:10true but
  3032. 2:06:12that is also true
  3033. 2:06:14>> but you've not clarified it given the
  3034. 2:06:16impression
  3035. 2:06:20>> so you know I think that's the kind of a
  3036. 2:06:22thing that
  3037. 2:06:24so I for example I go for a morning walk
  3038. 2:06:27>> and I walk with different people some of
  3039. 2:06:29whom over the years have become closed
  3040. 2:06:32>> so with them you can be open but many of
  3041. 2:06:34them are walking with you because
  3042. 2:06:38>> you are you
  3043. 2:06:40>> you've had some minor achievement or
  3044. 2:06:42whatever.
  3045. 2:06:44>> Uh and
  3046. 2:06:46there the propensity to quote
  3047. 2:06:50and maybe subconsciously misquote is
  3048. 2:06:54high. So there
  3049. 2:06:56I've just learned to keep a smile
  3050. 2:07:00and speak very little.
  3051. 2:07:01>> What's biggest misunderstanding about
  3052. 2:07:03you? I don't know.
  3053. 2:07:06I really don't know. But
  3054. 2:07:08>> what do you think? Where have you been
  3055. 2:07:09misqued the most?
  3056. 2:07:12Or what personality
  3057. 2:07:15or character or trait you think people
  3058. 2:07:17know about you, which is not true.
  3059. 2:07:19>> I think most people now are getting to
  3060. 2:07:21know me. The people I care for know me
  3061. 2:07:24for who I am. M
  3062. 2:07:27>> so all these campaigns and this
  3063. 2:07:29maliciousness and all has dissipated.
  3064. 2:07:33Yeah.
  3065. 2:07:35>> All right. Thank you so much.
  3066. 2:07:37>> Thank you Raj. It's always a pleasure.
  3067. 2:07:39>> Thank you. It's my pleasure. I always
  3068. 2:07:41enjoy talking to you and I always think
  3069. 2:07:43about I love certain things but it goes
  3070. 2:07:45to a different direction which is but
  3071. 2:07:48I'm happy. Thank you so much for doing
  3072. 2:07:49this. Can you [music] do one thing you
  3073. 2:07:51know because I'm in Kolkata I've always
  3074. 2:07:53wanted to try
  3075. 2:07:55like when we go can you get jalmuri for
  3076. 2:07:58us
  3077. 2:07:58>> from somewhere
  3078. 2:08:00by the time you finish first thing
  3079. 2:08:02you'll have is jaluri
  3080. 2:08:03>> okay perfect done
  3081. 2:08:04>> can we get some jal muri organized
  3082. 2:08:06rather
  3083. 2:08:07>> thank you make it without coriander
  3084. 2:08:09that's it everything else is okay and I
  3085. 2:08:11eat spicy
  3086. 2:08:12>> spicy for
  3087. 2:08:14>> oilh everything's okay I just want to
  3088. 2:08:16try huh china
  3089. 2:08:20Yes. I want to try once. I've never
  3090. 2:08:22eaten. I've always heard.
  3091. 2:08:25>> So, we do our own version at home now.
  3092. 2:08:28>> Okay. [music]
  3093. 2:08:29>> So, it's it's a very so-called hairy
  3094. 2:08:31version.
  3095. 2:08:32>> Okay.
  3096. 2:08:34>> But, uh, so once a week,
  3097. 2:08:36>> nice. Thank you so much for watching
  3098. 2:08:38this episode till the end. We would love
  3099. 2:08:40to know what you liked or disliked about
  3100. 2:08:43this episode and which guest you would
  3101. 2:08:45like to see again on this show or which
  3102. 2:08:48are the new guests that you want to see.
  3103. 2:08:50Let us know in the comments. Your
  3104. 2:08:52feedback helps us improve and make every
  3105. 2:08:54episode a little better. I'll see you
  3106. 2:08:57the next time. Until then, keep figuring
  3107. 2:08:59out [music]
  3108. 2:09:09[music]

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