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Rich CEO Refused a Black Receptionist Entry to Her Hotel — Unaware She Had Just Bought It! — Transcript

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0:00If this story touched your heart, please
0:02subscribe to our channel.
0:04>> Tap the bell so you never miss our next
0:06story. And tell us, would you have
0:08forgiven Mrs. Sterling?
0:15>> Out. Step away from that door right now.
0:18>> Good morning, Mrs. Sterling. It's nice
0:19to see you.
0:21>> I said out. Did you not hear me?
0:23Or do I need to say it slower for you?
0:27This woman used to answer our phones,
0:28everyone. I fired her a year ago. And
0:31look at her now.
0:34Walking through my front door like she
0:35pays for the carpet.
0:37>> I'm not here to work today, Mrs.
0:38Sterling.
0:39>> Then you're certainly not here to stay,
0:41sweetheart.
0:43Rooms start at $1,200 a night. The staff
0:46entrance is around the back by the
0:48dumpsters. You know the way, you used it
0:50for 6 years.
0:51>> Mrs. Sterling, ma'am, maybe Miss Carter
0:54could just wait in
0:55>> Samuel, if she sets one foot in my
0:57lobby,
0:58call the police.
1:00Or you can join her out on the sidewalk.
1:03It's entirely your choice, Samuel. So
1:05choose wisely.
1:07>> Let me save you some trouble, Grace.
1:08Some hotels are built for certain
1:10people. This is not one of yours. And it
1:12never was.
1:15Your mother understood that, Grace. She
1:17really did. She knew her place for 31
1:20years.
1:25Your lobby?
1:27>> All right, Mrs. Sterling. I'll wait.
1:29>> Then wait somewhere else. Far away from
1:31my door.
1:34>> Lord, Ruthie, what has your girl gone
1:36and done?
1:38Something tells me this street will
1:40never be the same.
1:43You're soaked to the bone, baby. Here,
1:44take this.
1:45>> You'll get in trouble for this, Uncle
1:47Sam.
1:48>> I've been in trouble with that woman
1:50since 1987.
1:52I'm far too old to stop now, sweetheart.
1:55You look different, Grace. You even walk
1:57different. Like your mother on a Sunday
1:59morning.
2:00>> I feel different, Uncle Sam. I really
2:02do.
2:03>> Grace, why did you come back here at
2:04all?
2:06After everything
2:08after everything that woman did to you?
2:11>> Do you remember the scheduling app I
2:12built at the desk?
2:14On the night shift?
2:16On that old laptop with the broken
2:17hinge?
2:20>> The thing that told housekeeping
2:23which rooms were empty?
2:26Your mother called it Grace's little
2:28robot.
2:29>> Gabriel and I kept working on it after
2:31she fired me.
2:33Every night at our little kitchen table
2:35in Queens.
2:37300 hotels were using it by spring.
2:41In August, a company in Seattle bought
2:43the whole thing.
2:44>> Bought it for how much money, Grace?
2:47>> It is true.
2:49$640 million, Uncle Sam.
2:53>> Grace Carter, say that one more time for
2:55me.
2:56>> You heard me right the first time.
2:58>> And you came back here
3:00with all that money?
3:02You could buy yourself a beach in
3:03Hawaii.
3:05>> I don't want a beach, Uncle Sam. Mama
3:07cleaned 11 floors of this building for
3:0931 years.
3:11She came in through this alley every
3:13morning at 5:00.
3:14She was never allowed to use the front
3:16door.
3:17Not once.
3:18Not even on the day they gave her that
3:20brass plaque.
3:24>> Grace, baby, what's in that folder of
3:26yours?
3:26>> You bought it.
3:31>> Lord have mercy. You bought the
3:33Sterling.
3:33>> Signed and sealed this morning at 7:42.
3:36The Sterling's borrowed against this
3:38hotel for yachts and parties. $300
3:41million in debt. The bank called the
3:43loan and Carter Holdings bought it.
3:45>> Wow.
3:47>> Nobody knows yet.
3:48>> And she doesn't know a single thing
3:50about it.
3:50>> Not even the board chairman. He knows a
3:52company bought it, not that it's me.
3:55>> The little girl who did homework on a
3:57laundry cart, who begged me to let her
3:59spin the revolve
4:00>> The revolving door, and you never once
4:03let me do it.
4:04>> Her father would have fired me right
4:06there on the spot.
4:07He said the Helms children should be
4:08neither seen nor heard.
4:11>> Well, the Helms children grew up, Uncle
4:12Sam.
4:14>> Then why didn't you just tell her on the
4:15steps? Why let her humiliate you like
4:17that in public?
4:18>> Because I wanted to see who she really
4:20she really is. When she thinks nobody
4:22important is watching her.
4:24And there's something in this building I
4:25need to find first.
4:27The truth about why they fired my mother
4:29before her pension.
4:30>> You already know about that, Grace?
4:32>> I know enough to ask, and you know the
4:34rest.
4:34>> Meet me tomorrow, the bench in the park
4:36at 6:00 before my shift.
4:41>> Who let that woman stand on my steps for
4:435 minutes?
4:45>> I'm sorry, Mrs. Sterling. Which woman do
4:46you mean?
4:49>> The Carter girl, Grace, the receptionist
4:51I fired.
4:52>> Oh, she trained me, actually, before she
4:54left. She was really kind to me, Mrs.
4:56Sterling.
4:58>> She was a problem from the day she
5:00started.
5:01She talked back to guests and stood here
5:04like she owned it.
5:06>> Mother, she didn't talk back to anyone.
5:08A guest called her a name, and she asked
5:10him to stop. The guest complained, and
5:13you fired her for it.
5:15>> That guest spends $40,000 a year in our
5:18penthouse.
5:19Some people pay for a certain
5:21experience, Preston. A certain look at
5:23the front desk.
5:25>> A certain look, Mrs. Sterling? What does
5:27that mean?
5:29>> You have a pretty face, Chloe. Keep it
5:30pleasant, and keep your opinions behind
5:33the desk where they belong.
5:35>> Mother, it's Henry Lockwood. He's
5:36calling an emergency meeting. 10 minutes
5:38in the penthouse boardroom upstairs.
5:40>> On a Monday morning? Why on earth would
5:42he?
5:43>> He says it's about the bank loan,
5:45Mother.
5:47>> I've handled Henry Lockwood for 20
5:49years, darling.
5:52Come along, Preston, and stop looking so
5:54pale.
5:59>> Chloe, if Grace comes back, be nice to
6:01her, please.
6:03>> Why would you say that, Mr. Sterling?
6:06>> Because she was the only person at this
6:08desk
6:09whoever remembered my name without
6:11looking at the tag.
6:19>> She's still out there in the rain, all
6:20alone. Nobody should be treated like
6:22that. Nobody at all.
6:25You looked cold out here, so I brought
6:27you cocoa.
6:29>> Chloe, you're going to get yourself
6:30fired for this.
6:32>> I probably will anyway.
6:34I heard what she said. I'm sorry, Grace.
6:36It wasn't right. Not one word.
6:40>> How long have you been working here now,
6:41Chloe?
6:42>> 11 months. I'm saving up for nursing
6:44school.
6:45My mom's raising my two little brothers
6:47on her own.
6:49Every paycheck goes straight home to
6:50help her out.
6:53>> Then don't lose your job over a cup of
6:54cocoa. Go back inside before anyone sees
6:57you out here.
6:59>> It was worth it, Grace. Every single
7:01sip.
7:02>> Thank you, Chloe. I won't forget this. I
7:04promise.
7:06Chloe Bennett, front desk, 11 months,
7:09nursing school.
7:11Some kindness deserves to be remembered.
7:14Mama
7:17>> Henry, this had better be quick. I have
7:19lunch at the Plaza.
7:21>> Sit down, Victoria, please. This will
7:23take a while.
7:25>> I'll stand, thank you, Henry. Now, get
7:27on with it.
7:29>> As you wish, Victoria.
7:31But you won't like this.
7:33At 7:42 this morning,
7:35First Atlantic Bank sold its stake. The
7:38loan your family defaulted on, 61% of
7:41the shares.
7:42>> That's impossible, Henry, and you know
7:44it. The bank promised me 90 more days.
7:47>> They promised you 90 days three times,
7:49Victoria.
7:51They simply stopped believing you.
7:53It's that simple.
7:54>> Sold it to who, Henry? Who bought us?
7:57>> A private company called Carter Holdings
7:59bought the shares.
8:01Their representative arrives Friday
8:03night at the Centennial Gala.
8:05>> Carter Holding, I've even heard of them.
8:07Some hedge fund in Connecticut,
8:09probably.
8:10Fine then, I'll charm them in this city.
8:12>> The buyer's lawyer was very clear about
8:14one thing. Until Friday,
8:17nothing changes. No firings and no
8:20hirings.
8:21>> No sale of assets, so the Hudson Yards
8:23deal is off?
8:25>> What Hudson Yards deal, Mother? What
8:27What are you talking about?
8:28>> Nothing, darling. It's just business,
8:31nothing for you.
8:33>> Your mother had a private deal with the
8:35developer, Preston. To sell this
8:37building
8:38and turn it into luxury luxury
8:40condominiums.
8:41The interior demolition was scheduled
8:43for January.
8:45>> And the staff, Mother? What happens to
8:47all of them? 212 people work in this
8:50building.
8:50>> Severance, two weeks. That's what the
8:53law requires.
8:54>> Samuel has stood at that door for 40
8:57years.
8:59>> He'll make a handsome doorman at some
9:01condo building.
9:03Find out who's behind Carter Holdings,
9:05Henry. A name, a face, anything at all
9:07by Friday.
9:08>> I already asked, and the lawyer said
9:10only one thing.
9:14>> Well, what was it, Henry? Don't keep me
9:16waiting.
9:18>> The new owner knows this hotel better
9:20than anyone in this room.
9:23>> What on earth is that supposed to mean?
9:25>> Some billionaire who stayed in our
9:26presidential suite once.
9:29They fall in love with the chandeliers,
9:30they always do. Preston, I want the Gala
9:33to be absolutely perfect. Champagne,
9:36orchids, and the full orchestra.
9:38Do you hear me?
9:41And make sure that Carter woman is
9:43banned from this property. I want her
9:45photo at every single entrance.
9:48>> Victoria, think very hard before banning
9:51anyone this week.
9:52>> Why should I, Henry? What are you afraid
9:53of?
9:55>> Because for the first time in 20 years,
9:58I'm in the dark.
10:00I have no idea who's really holding the
10:02cards.
10:04>> Then the new owner is about to learn
10:06something, Henry.
10:08They're about to learn how a Sterling
10:09fights.
10:12>> Your mother and I took lunch on this
10:14bench for 26 years. She'd bring me half
10:17her sandwich every single day.
10:20She said my wife packed me nothing but
10:22rabbit food.
10:23>> She said the same thing about my
10:25lunches, Uncle Sam.
10:27>> What do you already know, Grace? Tell me
10:29first.
10:30>> Eight years ago, Mama hurt her back
10:32lifting a mattress.
10:34Three weeks later, she was fired for
10:35theft of hotel property.
10:37Two weeks before her pension vested
10:40after 31 years. She walked out of that
10:42building with absolutely nothing. She
10:44never stole a paperclip in her life,
10:46Uncle Sam.
10:47She returned a guest's diamond earring
10:49and refused the reward.
10:50>> I know, baby. I know because I was
10:53there.
10:54>> Then tell me everything, please. I need
10:56to know.
10:58>> When Ruth hurt her back, she filed a
10:59real injury report. The doctor said
11:02she'd need surgery on her spine.
11:04Hotel insurance would have had to cover
11:06every penny of it.
11:08And her pension
11:09would have kicked in early
11:12because of the disability.
11:14>> So why didn't it, Uncle Sam? What
11:16happened?
11:17>> Victoria was trying to sell the company
11:20to a group from Dubai.
11:23She was cutting every She called Ruth
11:25into her office.
11:27And I was outside that door. I heard
11:29every word, every single word. She said
11:31drop the injury claim or leave with a
11:34theft charge.
11:36>> And Mama refused her, didn't she, Uncle
11:38Sam?
11:39>> Your mother was the proudest woman I
11:41ever knew. She said, "I will not lie
11:43about my own body."
11:46The next morning they found a silver tea
11:48service in her cart, stolen from the
11:50presidential suite, or that's what they
11:52said. Security wrote it up, but they
11:54never called the police.
11:56They just walked her out the back,
11:57through the alley, in front of everyone
11:59she'd worked with.
12:00>> Who put it there, Uncle Sam? Who did it?
12:02>> The night manager back then, a man named
12:05Curtis Doyle.
12:07He's dead now.
12:08But he came to my house before he died.
12:11He was sick and afraid of meeting God
12:13with that on him.
12:16Victoria paid him $2,000 to plant it.
12:19>> Why didn't you tell me? Why didn't you
12:20tell anyone?
12:22>> I'm an old black doorman with a mortgage
12:24and no proof, and Curtis made me promise
12:26to wait until he was gone. But before he
12:28passed,
12:30he wrote it all down and signed it
12:31himself, notarized at the pharmacy on
12:34Lexington, 2 months before.
12:37>> Mama died thinking everybody she worked
12:39with believed she was
12:40>> Not everybody, baby. Never everybody,
12:42not even close.
12:45>> On Friday night, they will all know the
12:47truth. Every single one of them. Uncle
12:50Sam, everyone.
12:54>> So, did the Queen of Park Avenue
12:55recognize her new landlord?
12:58>> She threw me off the steps, Gabe, in the
13:00rain.
13:02>> She did what? She threw you off the
13:04steps?
13:05>> She told me to go around back by the
13:07dumpsters, in front of a dozen guests in
13:09fur coats.
13:12>> That's it, Olivia. We're announcing this
13:13tomorrow morning. Press release, The
13:15Times, everything we've got.
13:18>> No, Gabe. We're not announcing anything
13:20tomorrow.
13:21>> Grace, come on. After what she did to
13:22you?
13:24>> We announce on Friday at the gala,
13:27in front of everyone.
13:28Everyone who watched her treat Mama like
13:30furniture for 31 years.
13:34This is a signed, notarized confession,
13:36Grace. It's more than enough with the
13:38reports. Enough for what, Olivia? Tell
13:40me exactly. To clear your mother's name
13:42formally, on the record,
13:45to sue the Sterling family personally
13:46for the pension with damages, and
13:48possibly to refer the whole thing to the
13:50district attorney.
13:52>> Mama's name cleared after all these
13:55years.
13:57>> There's more, Gabriel.
13:59And you're not going to like it.
14:02My team went through the hotel's books
14:03today as owner's counsel. Ruth wasn't
14:06the only one. Ruth wasn't the only one,
14:08not even close. What do you mean,
14:09Olivia? Who else? In 10 years, 19
14:12employees were fired before their
14:13pensions vested. Housekeepers, cooks,
14:16dishwashers, and bellmen. Almost all for
14:19misconduct.
14:2019 families, Olivia. 19 whole families.
14:24Over $4 million in pensions that should
14:26have been paid.
14:30>> She built her yacht on their
14:32retirements, Grace.
14:34Every party, every diamond, paid for by
14:37people like Mama.
14:40>> Olivia, how fast can we pay all 19 of
14:42them? As owner, you can pay them
14:44yourself. Then we recover every penny
14:46from the Sterlings in court.
14:48Then do it. Every single one of them.
14:50With interest.
14:52>> Grace, that's $4 million of our money.
14:55>> Gabe, Mama gave her lunch to Uncle Sam
14:58for 26 years. She'd want this. You know
15:01she would.
15:02>> Yeah, she would. She absolutely would.
15:09>> It's a text from Chloe at the front
15:10desk. Mrs. Sterling just fired me for
15:12bringing you cocoa. I'm so sorry I
15:14couldn't do more for you.
15:15>> She fired a 23-year-old for giving you a
15:18hot drink?
15:20>> Not for long, Gabe. Not for very long.
15:22Not for very long.
15:26Chloe, it's Grace.
15:28Listen to me. Are you okay?
15:31>> I'm on the bus home. She took my badge.
15:35>> She took it in front of the whole lobby,
15:36Grace. She said people who feed strays
15:39don't work at The Sterling.
15:40>> That woman is absolutely unbelievable.
15:43She really is.
15:46>> I don't know how I'm going to tell my
15:47mom.
15:48Rent's due on the 1st, and I've got
15:50nothing.
15:52>> Chloe, do you still have your uniform?
15:54>> Yes, I still have it, but why?
15:57>> Keep it clean and pressed, and keep
15:59Friday night free.
16:00>> Friday? Grace, I don't understand any of
16:03this.
16:05>> You will understand soon, Chloe. I
16:07promise you that. And your rent is
16:09covered this month. Don't argue with me.
16:11Somebody once covered mine when I needed
16:13it most.
16:15>> Who was it, Grace, who covered yours?
16:19>> A housekeeper with bad knees and a very
16:22big heart.
16:26There you are. I've been looking
16:27everywhere for you. The florist needs
16:29final approval for Friday.
16:31>> I don't care about the flowers, Mother.
16:33>> You'd better start caring, darling, and
16:35quickly.
16:36Friday night we meet Carter Holdings
16:38face-to-face. The future of this family
16:41depends on how we look.
16:43>> Did you fire Chloe Bennett today,
16:44Mother?
16:46>> She disobeyed me. She went outside and
16:49served that woman.
16:52>> She gave a cold woman a cup of cocoa.
16:55>> She gave a fired employee the idea she's
16:57still welcome.
16:59>> What did you mean this morning when you
17:01said Ruth Carter knew her place?
17:04>> It's a figure of speech, Preston.
17:05Nothing more.
17:07>> I was eight when Ruth started bringing
17:09me butter cookies every single day after
17:12school.
17:13Do you remember that?
17:15You were always in Europe.
17:17And Dad was always golfing.
17:19Ruth Carter is the one who taught me to
17:21tie my shoes.
17:23>> She was paid to be kind to you, darling.
17:26>> No, she wasn't. She was paid to clean
17:27rooms.
17:28The kindness was free, Mother. All of
17:30it.
17:32When I broke my arm on the lobby
17:33staircase,
17:35who stayed? Who sat with me at the
17:37hospital until 2:00 in the morning?
17:39It wasn't you, Mother.
17:41You sent a driver.
17:43Ruth held my hand and sang me an old
17:44church song.
17:46I still remember every single word of
17:47it.
17:48I found something in Dad's old files
17:49tonight.
17:51An injury report Ruth filed 8 years ago.
17:54Marked claim withdrawn.
17:56Somebody signed it with her name, but it
17:58isn't her handwriting. I've seen her
17:59handwriting on 20 years of birthday
18:01cards.
18:02>> Put that file back, exactly where you
18:04found it.
18:06>> Did you fire her so you wouldn't pay for
18:08her surgery?
18:10>> I did what your father was too weak to
18:12do.
18:13I kept this family afloat, Preston. Me
18:15and nobody else. Every pension we didn't
18:17pay is the reason you went to Princeton.
18:20It's why you've never once worried about
18:22money.
18:23>> So, you admit it, Mother. You actually
18:25admit it.
18:27>> I admit nothing, and neither will you,
18:29Preston.
18:31You'll stand beside me on Friday and
18:33smile for Carter Holdings, or you'll be
18:36cut out of this family entirely.
18:44>> 4 minutes and 12 seconds, every word of
18:45it. I'm so sorry, Ruth. I'm sorry it
18:48took this long.
18:54>> For 100 years, the Sterling family has
18:57stood for elegance, for standards, and
19:00for a certain kind of excellence that
19:02cannot be bought. Tonight, we welcome
19:04our new partners from Carter Holdings.
19:07I'm told their representative has just
19:09arrived.
19:16>> Every eye in this room is on you, Grace.
19:18>> Good, Gabe. That's exactly how I want
19:20it.
19:21Again, I'm so sorry about this,
19:23everyone. This woman is a former
19:25employee with a grudge. She's been
19:27stalking this hotel all week long. Did
19:30you hear me? Remove her from my
19:32ballroom.
19:33>> Ma'am, our paychecks come from Carter
19:35Holdings as of Monday.
19:38Mr. Lockwood told us to wait for the
19:40owner's instructions.
19:41>> I am the owner. Do you understand me?
19:50>> No, Victoria, you're not. Not anymore.
19:52>> Henry, sit down. You're embarrassing
19:54yourself in public.
19:57Get off my stage right now, this minute.
20:00>> You told me to wait, Mrs. Sterling, so I
20:02waited.
20:03>> Whatever this is, we can settle it
20:05privately, Grace. Name your price, a
20:07position, a settlement, anything.
20:10I can make you very comfortable. I
20:12promise you.
20:13>> You tried that with my mother 8 years
20:15ago.
20:16She said no, too, Mrs. Sterling, and so
20:18do I.
20:20On Monday, you told me some hotels are
20:22built for certain people.
20:24You were right, Mrs. Sterling. You were
20:26absolutely right.
20:29My name is Grace Carter, and I answered
20:31phones at that desk.
20:32For 6 years, I worked right here, in
20:35this hotel.
20:36And as of Monday morning at 7:42, I own
20:4061% of this hotel.
20:50>> You, it's you. You're Carter Holdings?
20:52>> Me, the woman you sent to the entrance
20:54by the dumpsters.
20:56>> This is a stunt, A JOKE. HENRY, TELL
20:58THEM.
21:00>> Her company owns the controlling shares,
21:02Victoria. I've seen the deed myself, and
21:04it's real.
21:11>> But I didn't come here tonight to talk
21:12about money.
21:13I came here to talk about my mother.
21:17Ruth Carter cleaned rooms in this
21:18building. She worked for 31 years.
21:22She was fired two weeks before her
21:24pension.
21:25This is a notarized confession from the
21:27night manager. He planted the silver in
21:30her cart for $2,000.
21:32And he was paid that money by Victoria
21:34Sterling.
21:35>> That man was a drunk and a liar.
21:37Everyone knew it. It's his word against
21:39mine, and mine is worth more.
21:42>> No, Mother, it's your word against
21:44yours.
21:45Every pension we didn't pay is the
21:47reason you went to Princeton.
21:49>> Preston.
21:51What have you done to me?
21:53>> What Ruth Carter taught me to do,
21:55Mother. Tell the truth.
21:57Even when it costs you everything.
21:59>> Ruth wasn't the only one in this
22:01building. 19 of you or your families
22:04lost pensions the same way.
22:06As of 4:00 this afternoon, every pension
22:09has been paid. Every one of them. In
22:12full with interest.
22:16>> I've held that front door for 40 years.
22:18Senators, movie stars, and kings. I
22:21opened it for all of them. And I watched
22:24Ruth Carter walk out the back alley
22:27carrying a cardboard box with her head
22:30held high. I kept my mouth shut for
22:33eight years because I was afraid. I'm
22:35done being afraid. Ruth Carter was no
22:37thief. She was the most honest person
22:39who ever worked here.
22:42>> And Chloe Bennett, fired on Monday for
22:44bringing me cocoa in the rain,
22:46she is our new front desk manager
22:48starting tonight.
22:49>> Oh my god, Grace, are you serious?
22:52>> Henry, 30 years. You can't let her do
22:55this.
22:56>> The board voted this afternoon,
22:57Victoria.
22:59Unanimously.
23:02You've been removed as CEO, effective
23:04immediately.
23:06Our attorneys have sent the pension
23:07files to the district attorney.
23:14>> You'll never belong, Grace Carter.
23:16Never.
23:17>> I don't need to belong here, Mrs.
23:18Sterling.
23:21I just need everyone who works here to
23:22know they do.
23:24That's what this hotel should have been
23:25all along.
23:28>> You did it, Grace. Mama would be so
23:30proud.
23:31>> We did it, Gabe. For her and for all of
23:33them.
23:45>> You ready for this, Grace? The big
23:47moment?
23:48>> I've been ready for eight long years,
23:50Gabe.
23:52>> Look at that plaque, Grace. Look at her
23:53name.
23:54>> This door is for everyone, just like she
23:56wanted.
24:07>> She'd be giving you a hard time right
24:09now, you know, for wearing heels on a
24:11Saturday morning.
24:12>> For wearing heels on a Saturday morning?
24:15She'd say I look I'm going to church.
24:18>> Butter cookies from the kitchen, made
24:20with Ruth's recipe.
24:22The pastry chef still had it after all
24:24these years.
24:25>> Thank you, Preston. You didn't have to
24:27do what you did.
24:28>> I did, actually, for about 20 years now.
24:32If there's any job at all for a former
24:33manager,
24:35one with a last name that isn't worth
24:36much anymore,
24:37>> start Monday at the front desk. Chloe
24:39will train you.
24:41I'm going to be very strict with you,
24:42Preston. Rule number one, everybody
24:45learns every guest's name.
24:47And every housekeeper's name, too. No
24:49exceptions at all.
24:51>> I'd expect nothing less. I'll bring my
24:53own name tag.
24:56Olivia called. Mrs. Sterling's lawyers
24:58want to settle. Full repayment of every
25:00pension out of her own accounts
25:02as long as we drop the civil suit.
25:05>> And what about the district attorney,
25:06Gabe?
25:07>> That's not ours to drop, Grace. That's
25:08between her and the law now.
25:11>> Then tell Olivia yes.
25:13I don't want her money.
25:15I want the families to get theirs, every
25:17cent.
25:18And I want all 19 names on a letter of
25:20apology signed by her in her own
25:22handwriting.
25:23>> She'll hate that more than prison,
25:25believe me.
25:26>> Maybe, but one day she might actually
25:28mean it.
25:29And tomorrow, Uncle Sam, the old staff
25:32entrance becomes a lounge. Real chairs
25:35and a coffee machine that actually
25:36works.
25:38>> Now, you just showing off, young lady.
25:40>> Uncle Sam, after 40 years
25:43it's time someone opened this door for
25:45you.
25:47>> Lord, Grace, I don't know what to say.
25:49>> Come on in, all of you, through the
25:51front door, minority.
25:54This is your hotel, too, and it always
25:56was.
25:59>> She'd be so proud of you, Grace. You
26:01know that?
26:03>> Mama always said a door doesn't care who
26:05walks through it.
26:08Only people do, Gabe. Only people ever
26:11do.
26:12So, let's be kind of people, Gabe.
26:15So, let's be the kind of people who open
26:17it.

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