PROMs & PREMs: The Rise of Patient-Reported Outcomes in 2026 | Quality Trend #18 | 26 in 26 — Transcript

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1. 0:00When patients define what better means,
2. 0:03quality becomes personal and progress
3. 0:06becomes measurable. Welcome to 26 and
4. 0:1026. 26 trends shaping hospital quality
5. 0:14in 2026.
6. 0:15I'm Bruce Spurlock, the president and
7. 0:18CEO of Convergence Health. And each day,
8. 0:21we're exploring one key trend that's
9. 0:23going to shape the future of hospital
10. 0:24quality and how your organization can
11. 0:28simply lead the way.
12. 0:29Today's trend, we're going to talk about
13. 0:31patient reported outcomes and experience
14. 0:34measures. Those proms and prems you
15. 0:36might have been reading about. We've had
16. 0:38them for over a decade, but now CMS is
17. 0:42making it real and is making things like
18. 0:45measuring infections, working on
19. 0:46readmissions interesting. But now we
20. 0:50have to include both a patient
21. 0:51experience and how they're doing after
22. 0:54they leave the hospital. Prompts capture
23. 0:56how patients feel, recover, and function
24. 1:00after their care. How well that surgical
25. 1:02hip replacement actually worked and not
26. 1:04just what we thought did it create an
27. 1:07infection. It's kind of exciting. It's
28. 1:10different and it creates a new set of
29. 1:12challenges that we think hospitals can
30. 1:14be extremely successful if they follow a
31. 1:16handful of of known successful steps.
32. 1:20The most forwardthinking hospitals will
33. 1:22be able to succeed in the prom's world.
34. 1:24They'll be able to understand what it
35. 1:26means to provide care both during and
36. 1:29after hospitalization and to measure the
37. 1:31effect of that care as well. What are we
38. 1:34doing at Convergence about it? We have
39. 1:36learning collaborives that have begun to
40. 1:38address all types of measures including
41. 1:41proms and prems. We're developing a team
42. 1:44up learning collaborative across the
43. 1:46nation for those 700 hospitals that are
44. 1:48mandated to work on team. And in team is
45. 1:52the first new mandated measure for proms
46. 1:55across the country. And that's around
47. 1:57surgical hip and knee replacements. How
48. 2:00hospital how patients are doing in the
49. 2:02follow-up period. Comment learn more
50. 2:05below for more information about all of
51. 2:07our offerings that can help you and your
52. 2:09hospital succeed in 2026.
53. 2:12Because when patients define what better
54. 2:14means, quality becomes personal and
55. 2:17progress becomes measurable. Download
56. 2:20the full trend one pager and share it
57. 2:22with your colleagues shaping the future
58. 2:24of hospital quality. Thanks for leading
59. 2:27the way in 2026 with us at Convergence
60. 2:30Health.