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Pricing Objectives and Factors — Transcript

by Matt Wilson · 2,648 words · 457 segments · language en · Watch on YouTube

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  1. 0:03Hi everyone. In this video I want to
  2. 0:04talk about pricing objectives and
  3. 0:06factors.
  4. 0:07In previous videos we looked at some
  5. 0:09specific pricing strategies that firms
  6. 0:11can use.
  7. 0:12What I want to do in this video is look
  8. 0:14at some of the considerations we must
  9. 0:16make in order to determine which of
  10. 0:18those strategies makes the most sense.
  11. 0:25So specifically in this video I want to
  12. 0:27look at price objectives,
  13. 0:29costs, we're going to define fixed and
  14. 0:31variable costs, revenues, demand, and
  15. 0:35finally the pricing environment.
  16. 0:40So pricing objectives can be very
  17. 0:42different depending on
  18. 0:43your firm's objectives, overall
  19. 0:45objectives, and what industry you're in.
  20. 0:48But some of them may include the
  21. 0:49following. You may be in a situation
  22. 0:51where you feel pressured to increase
  23. 0:53sales or market share. There may be a
  24. 0:56drive
  25. 0:57for a specific period of time to
  26. 0:59increase profit.
  27. 1:01This could be [clears throat] based on
  28. 1:03stockholders or a change in management.
  29. 1:06Whatever it is, you may need to change
  30. 1:08your pricing strategy to increase sales.
  31. 1:12Often what we see with this is
  32. 1:15a price that is dropped in order to
  33. 1:17encourage
  34. 1:19customers to to buy the product.
  35. 1:22Conversely, we may see times where firms
  36. 1:25are looking to raise their price, which
  37. 1:28relates to image enhancement. So as we
  38. 1:32know,
  39. 1:33sometimes raising a price actually says
  40. 1:37that the price of that good or service
  41. 1:39says something to the customer about its
  42. 1:41quality or its image. And a higher price
  43. 1:45can reflect in the customer's mind
  44. 1:47higher quality or a a more luxurious
  45. 1:50product. So if a firm is looking to
  46. 1:53improve their image, they may in fact
  47. 1:56look not to lower price, but to raise
  48. 1:59their price.
  49. 2:00There's also competitive effects that
  50. 2:02must be considered. What is happening
  51. 2:05in our industry and what kind of
  52. 2:07industry do we have
  53. 2:09set up that may allow us to to change
  54. 2:12our price. We'll talk more about
  55. 2:13different types of
  56. 2:15competitive environments later on in
  57. 2:18this video.
  58. 2:19And finally, there's just basic customer
  59. 2:22satisfaction.
  60. 2:23We may find that changing the price of
  61. 2:25our goods or service might impact
  62. 2:30customer satisfaction. So, at a specific
  63. 2:32price level, the customer may feel
  64. 2:35somewhat satisfied and if that price is
  65. 2:38lowered, they may lower their in turn
  66. 2:41lower their expectations
  67. 2:43and then that will have the effect of
  68. 2:45hopefully increasing customer
  69. 2:47satisfaction.
  70. 2:49So, again, lots of different pricing
  71. 2:50objectives to consider. Here are just a
  72. 2:52few that may be on top of mind.
  73. 2:57Now, when considering factors in actual
  74. 3:00price setting, we should look at a few
  75. 3:02different things including costs, what
  76. 3:04it costs to produce the market offering,
  77. 3:07demand,
  78. 3:08revenue, and finally the pricing
  79. 3:11environment.
  80. 3:13Let's start by looking at costs.
  81. 3:16So, we have two basic types of costs
  82. 3:19when running a business. We have fixed
  83. 3:21costs, those do not vary with production
  84. 3:23or sales level.
  85. 3:25So, you can think of things like capital
  86. 3:27assets. So, maybe your rent on the
  87. 3:30factory that you that you rent.
  88. 3:33Doesn't matter how many products you
  89. 3:35produce in that factory, the rent is
  90. 3:37going to be a fixed cost.
  91. 3:40And then we have variable costs. These
  92. 3:43vary directly with the level of
  93. 3:44production. So, material goods, that
  94. 3:47could be a variable cost because
  95. 3:49depending on how many products you make,
  96. 3:52it's going to change your inputs or how
  97. 3:54much uh of the raw material inputs are
  98. 3:57you require.
  99. 3:59So, when we add fixed and variable
  100. 4:01costs, we get total costs. This is the
  101. 4:03total of the fixed and variable costs.
  102. 4:08Now, we also need to look at demand when
  103. 4:12we consider pricing.
  104. 4:14So, different prices result in different
  105. 4:16levels of demand as shown by the demand
  106. 4:19curve. So, for normal products,
  107. 4:22demand will increase as price decreases.
  108. 4:26This makes sense to us. This is the
  109. 4:28normal situation where
  110. 4:30as a product or service becomes cheaper,
  111. 4:33more people will uh
  112. 4:36in turn want want to purchase that that
  113. 4:38product or service.
  114. 4:39However, there's a particular type or
  115. 4:41category of products known as prestige
  116. 4:44prestige products, which actually uh
  117. 4:47work in the inverse what manner.
  118. 4:50So, this means that demand may actually
  119. 4:53increase with an increase in price
  120. 4:57and will decrease in response to a very
  121. 4:59low price.
  122. 5:01Again,
  123. 5:02going back to our discussion on the
  124. 5:04three levels of uh product,
  125. 5:07the core value or the core product uh
  126. 5:11for many luxury items or prestige items
  127. 5:14is this idea of exclusivity uh
  128. 5:17or something that is very rare and only
  129. 5:20a certain uh type of customer can afford
  130. 5:23it and enjoy it. And so,
  131. 5:26what we see with these types of prestige
  132. 5:28products is as the price goes up, the
  133. 5:31demand actually goes up and as the price
  134. 5:33drops, some people may feel that there's
  135. 5:36been a drop in this core value.
  136. 5:39So, keep this in mind as we talk about
  137. 5:42demand. Uh there's there's normal
  138. 5:44products and then there's prestige
  139. 5:46products.
  140. 5:50It's also important when we think of
  141. 5:52demand to look at price elasticity of
  142. 5:54demand. So, price elastic elasticity of
  143. 5:57demand refers to how responsive changes
  144. 6:00in demand will be in changes to the
  145. 6:03price.
  146. 6:04So, a small a small change in demand,
  147. 6:08that means if there's a
  148. 6:10uh if you change your price and there's
  149. 6:12you what you see in the market is that
  150. 6:14there's very little change in demand,
  151. 6:16uh we call that inelastic demand. So,
  152. 6:19for example, we see inelastic um
  153. 6:23uh price price inelasticity where with
  154. 6:26gasoline.
  155. 6:27When the price of gasoline goes up, we
  156. 6:30may see small variations, but people
  157. 6:33still need to drive to work, they still
  158. 6:34need to get around to school, they still
  159. 6:36need to um be mobile. And so, they don't
  160. 6:40necessarily uh change their uh habits
  161. 6:43too much, and we don't see much change
  162. 6:46in demand when the price goes up.
  163. 6:49Conversely, if you have a product or
  164. 6:52service and you change the price and you
  165. 6:54see a large change in demand,
  166. 6:57we call that elastic demand. So, for
  167. 7:00regular products, if the price goes up
  168. 7:03significantly, we may see demand drop
  169. 7:06off.
  170. 7:07That's elastic demand.
  171. 7:13Now,
  172. 7:14we also want to look at revenue. And
  173. 7:16revenue is the total amount of sales
  174. 7:18that you make when selling your products
  175. 7:20or service.
  176. 7:22When we consider revenue versus profit,
  177. 7:23profit is revenue minus the costs that
  178. 7:28we've incurred to uh develop and sell
  179. 7:31our product or service.
  180. 7:33A key point to consider um when when
  181. 7:36setting a price may be the break-even
  182. 7:39point.
  183. 7:40And the break-even point occurs costs
  184. 7:43are equal to the revenue.
  185. 7:46We may not necessarily want to set our
  186. 7:48price at the break-even point, but it is
  187. 7:50a good piece of information. It's a good
  188. 7:52data point for us to have
  189. 7:54as a marketer.
  190. 7:56So, a very simple Let's go through a
  191. 7:57very simple example here. This may be
  192. 8:00something that you want to to look at
  193. 8:02when when studying for an exam.
  194. 8:04What we want to do is just do a very
  195. 8:06basic example of calculating the
  196. 8:08break-even point given a certain
  197. 8:10information. So, for example,
  198. 8:13let's say I run a company and what I
  199. 8:15produce is sold for $100 each.
  200. 8:19I have fixed costs of $200,000
  201. 8:24and variable costs per unit
  202. 8:26of $50.
  203. 8:29What is the break-even point in units?
  204. 8:31How many units do I need to sell in
  205. 8:34order to break even?
  206. 8:36So, let's look at this.
  207. 8:38What we have to do is set up an equation
  208. 8:40here where costs equal revenue. And if I
  209. 8:45look at the information provided, my
  210. 8:47costs are the fixed cost, $200,000,
  211. 8:51plus my variable costs, which are $50 *
  212. 8:54X. This is X is the number of units that
  213. 8:58I'm going to produce.
  214. 9:00My revenue, on the other hand, is $100
  215. 9:04* X again. This is the again the number
  216. 9:07of units I sell.
  217. 9:09Therefore,
  218. 9:11the break-even price occurs when 200,000
  219. 9:14+ 50X, my costs, = 100X.
  220. 9:20Now, this is a very simple
  221. 9:22algebraic equation and we can do a few
  222. 9:24steps here to solve for X. What we'll
  223. 9:27see is in this situation, the break-even
  224. 9:29point is 4,000 units. In other words, if
  225. 9:34I produce 4,000 units,
  226. 9:36I will break even with my
  227. 9:39total costs and my revenue.
  228. 9:42This is a very basic example, and
  229. 9:43obviously in the real world things are a
  230. 9:45little bit more complicated.
  231. 9:49>> [snorts]
  232. 9:50>> In setting price, there are also several
  233. 9:52environmental factors that are going to
  234. 9:54come into play.
  235. 9:56And these include internal factors to
  236. 9:57your company, the economy, competition,
  237. 10:01and government regulation. It's
  238. 10:02important that we pay attention to these
  239. 10:04cuz these will dictate
  240. 10:07how how we set prices.
  241. 10:10Internal factors include things like the
  242. 10:12overall marketing strategy of the
  243. 10:14company, the objectives, and the
  244. 10:16marketing mix.
  245. 10:18And we need to make sure that the price
  246. 10:20that we're setting for our products and
  247. 10:22services
  248. 10:23actually aligns with our overall
  249. 10:25marketing strategy and our marketing
  250. 10:27mix. So, that means the price makes
  251. 10:30sense given A the product that we have,
  252. 10:33the place, i.e. where we sell it, and
  253. 10:36and how we make it available to
  254. 10:37customers,
  255. 10:38and finally our promotional strategy as
  256. 10:41well.
  257. 10:42The price P should make sense given all
  258. 10:44those other P's.
  259. 10:45So, for example, Mercedes-Benz, who
  260. 10:47makes luxury vehicles,
  261. 10:49they could probably sell more cars if
  262. 10:51they lowered their price, but that's
  263. 10:53probably not a good idea for them given
  264. 10:57the image that they have and given the
  265. 10:59overall marketing strategy of their
  266. 11:01company, who their target market is, the
  267. 11:03type of product that they produce, etc.
  268. 11:06etc.
  269. 11:08Another example would be if you were a a
  270. 11:10luxury
  271. 11:12um product or if you sold a luxury
  272. 11:14product, you would not want to make that
  273. 11:16product available
  274. 11:18um
  275. 11:19intensively, meaning you wouldn't want
  276. 11:22that product available at grocery stores
  277. 11:24and gas stations and drug stores and
  278. 11:27convenience places where where people
  279. 11:29shop often. That really wouldn't make
  280. 11:32sense given the exclusivity and the
  281. 11:34prestige of this luxury product.
  282. 11:36>> [clears throat]
  283. 11:37>> So, that's what we mean when we say the
  284. 11:38price of the item needs to make sense
  285. 11:41given the other P's in your in your
  286. 11:43marketing mix.
  287. 11:46Government regulations can also play
  288. 11:49a part in setting prices. At times the
  289. 11:52government imposes regulations on how
  290. 11:53much can be charged for certain products
  291. 11:56and there are certain industries where
  292. 11:58companies must abide by such
  293. 12:00regulations.
  294. 12:02So, this doesn't often happen in
  295. 12:04consumer goods, but there are certain
  296. 12:06products, for example, prescription
  297. 12:08drugs where the government has a
  298. 12:12yeah, [clears throat] certainly has um
  299. 12:15say in what what price can be set.
  300. 12:20The economy is also important to factor
  301. 12:21in because the economic factors have a
  302. 12:23strong impact on our consumers and what
  303. 12:27pricing strategies we can use.
  304. 12:30So, we see this when we we have uh booms
  305. 12:34in the economy as well as uh recessions.
  306. 12:37And some of the more recent recessions
  307. 12:39have led to more value-conscious
  308. 12:41consumers. So, there's been um certainly
  309. 12:44some price cutting for a lot of people
  310. 12:47uh and and higher competition in
  311. 12:51um everyday value pricing retailers.
  312. 12:53Think of your Walmarts, Targets, dollar
  313. 12:56stores, things like that.
  314. 12:58And there's also um
  315. 13:00more competition for more affordable
  316. 13:02items. So, you see companies who have
  317. 13:05engaged in downward line stretching
  318. 13:07where they include products in their
  319. 13:09product mix that uh are more affordable
  320. 13:12to to customers.
  321. 13:16Finally, we should look at competition
  322. 13:18and we need to consider this uh
  323. 13:21as well as the industry structure when
  324. 13:22we set our prices.
  325. 13:25A firm's flexibility in setting prices
  326. 13:28is going to vary depending on the nature
  327. 13:30of the market and the nature of the
  328. 13:31industry that they're in.
  329. 13:33There are four basic types of markets to
  330. 13:36consider.
  331. 13:37Perfect competition, monopolistic
  332. 13:40competition, an oligopoly, and a
  333. 13:42monopoly.
  334. 13:44On the next slide here, we'll go through
  335. 13:45a table describing each of these as well
  336. 13:48as some of the price implications for
  337. 13:50these markets.
  338. 13:53So, starting at the top here,
  339. 13:57if we look at the number of firms that
  340. 13:59are exist in a perfect competition
  341. 14:02um structure, there are many, dozens,
  342. 14:04hundreds, sometimes even thousands.
  343. 14:07Um similarly, in a monopolistic
  344. 14:09competition
  345. 14:10um market, there are also many, many
  346. 14:13competitors. The number of firms in both
  347. 14:15of these markets
  348. 14:17uh is very high, and we want that
  349. 14:19because that again breeds good
  350. 14:21competition.
  351. 14:23However, moving over to an oligopoly,
  352. 14:26the number of firms in an oligopoly uh
  353. 14:28is much lower, and it it may range, but
  354. 14:31it's typically in the range from about
  355. 14:33two to eight firms. So, that means there
  356. 14:36are several large companies that maybe
  357. 14:39dominate the market, but there's little
  358. 14:41few a few of them, cuz certainly
  359. 14:43compared to uh the other competitive
  360. 14:45markets,
  361. 14:46an oligopoly has many fewer players.
  362. 14:50And finally, with a monopoly, we're
  363. 14:51dealing with again one um one
  364. 14:54corporation that sort of controls that
  365. 14:56that market.
  366. 14:58Taking a look at what an what offering
  367. 15:00is sold, in perfect competition,
  368. 15:04excuse me, we're probably dealing with
  369. 15:06commodities, or things that can't really
  370. 15:09be differentiated. So, agricultural
  371. 15:12products are examples of um perfect
  372. 15:15competition or commodities.
  373. 15:17Similarly, gasoline, right? The gasoline
  374. 15:19that comes out of uh one gas station is
  375. 15:21going to be
  376. 15:23um
  377. 15:23undifferentiable to the the gas that
  378. 15:26comes out of another station.
  379. 15:28So, in perfect competition, we're
  380. 15:30dealing with many firms that sell
  381. 15:32commodities.
  382. 15:34Compare that to monopolistic competition
  383. 15:36where we still have many players, but in
  384. 15:38this case, we can differentiate our
  385. 15:40product or service. And this is going to
  386. 15:42have implications later on when setting
  387. 15:45a price.
  388. 15:47In an oligopoly, we're dealing with any
  389. 15:48product or service. It could be a
  390. 15:51commodity, it could be something um
  391. 15:53differentiated. In a In a monopoly,
  392. 15:57again, we're dealing with anything, but
  393. 15:58we're typically dealing with something
  394. 16:00that is very scarce or requires uh high
  395. 16:03investment. And often times uh it is
  396. 16:07regulated, controlled by the government
  397. 16:08somehow.
  398. 16:10Now, now that we have an idea of what
  399. 16:12these different market structures look
  400. 16:15like, let's take a look at how this
  401. 16:17implicate or how this has implications
  402. 16:19for for price.
  403. 16:22So,
  404. 16:23in a in a perfect perfectly competitive
  405. 16:25market, um the marketer does actually
  406. 16:27not set the price.
  407. 16:29The marketer really has to accept the
  408. 16:31price set by the market. And if they try
  409. 16:34to stray away from this, they're not
  410. 16:36going to succeed. The market the supply
  411. 16:39and demand uh for commodities is uh
  412. 16:42basically set, and there really is no
  413. 16:46changing that um
  414. 16:47in terms of setting a price strategy.
  415. 16:49You set the price that the market uh has
  416. 16:51agreed on.
  417. 16:53For monopolistic competition,
  418. 16:56now we're dealing with a marketer who
  419. 16:58can choose which price to set.
  420. 17:01They can use competition, cost, or
  421. 17:03customer value-based pricing. These are
  422. 17:05the our three C's
  423. 17:07that we saw in in a previous video.
  424. 17:10And they basically have the freedom to,
  425. 17:12again, um use any of these strategies
  426. 17:15that they see fit.
  427. 17:18In an oligopoly, the marketer can set a
  428. 17:20price and again they can use
  429. 17:22competition, cost, or customer
  430. 17:23value-based pricing.
  431. 17:26Competition-based pricing here is going
  432. 17:28to be very important because there's so
  433. 17:30many few players.
  434. 17:31Um
  435. 17:32it's very important that we have an
  436. 17:34understanding of what our competitors
  437. 17:36are doing, what price level they are at.
  438. 17:40And finally with a monopoly, this is an
  439. 17:42example where the marketer sets a price.
  440. 17:46But as I mentioned before, government
  441. 17:48regulation is [clears throat] common.
  442. 17:51They're not going to be using uh
  443. 17:52competition-based pricing strategies
  444. 17:54because in this situation, there is no
  445. 17:57competition. Doesn't make sense for them
  446. 17:58to look uh elsewhere or to make that
  447. 18:01consideration.
  448. 18:02There is no competition in a monopoly.
  449. 18:04However, they may be restricted in their
  450. 18:07price setting
  451. 18:09because they are in a monopolistic
  452. 18:11structure.
  453. 18:14So, in this video we took a look at some
  454. 18:16factors uh when set setting prices. We
  455. 18:18looked at different types of costs,
  456. 18:21demand, revenue factors, and finally
  457. 18:24different pricing environments.

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