Pricing Objectives and Factors — Transcript
Full transcript
- 0:03Hi everyone. In this video I want to
- 0:04talk about pricing objectives and
- 0:06factors.
- 0:07In previous videos we looked at some
- 0:09specific pricing strategies that firms
- 0:11can use.
- 0:12What I want to do in this video is look
- 0:14at some of the considerations we must
- 0:16make in order to determine which of
- 0:18those strategies makes the most sense.
- 0:25So specifically in this video I want to
- 0:27look at price objectives,
- 0:29costs, we're going to define fixed and
- 0:31variable costs, revenues, demand, and
- 0:35finally the pricing environment.
- 0:40So pricing objectives can be very
- 0:42different depending on
- 0:43your firm's objectives, overall
- 0:45objectives, and what industry you're in.
- 0:48But some of them may include the
- 0:49following. You may be in a situation
- 0:51where you feel pressured to increase
- 0:53sales or market share. There may be a
- 0:56drive
- 0:57for a specific period of time to
- 0:59increase profit.
- 1:01This could be [clears throat] based on
- 1:03stockholders or a change in management.
- 1:06Whatever it is, you may need to change
- 1:08your pricing strategy to increase sales.
- 1:12Often what we see with this is
- 1:15a price that is dropped in order to
- 1:17encourage
- 1:19customers to to buy the product.
- 1:22Conversely, we may see times where firms
- 1:25are looking to raise their price, which
- 1:28relates to image enhancement. So as we
- 1:32know,
- 1:33sometimes raising a price actually says
- 1:37that the price of that good or service
- 1:39says something to the customer about its
- 1:41quality or its image. And a higher price
- 1:45can reflect in the customer's mind
- 1:47higher quality or a a more luxurious
- 1:50product. So if a firm is looking to
- 1:53improve their image, they may in fact
- 1:56look not to lower price, but to raise
- 1:59their price.
- 2:00There's also competitive effects that
- 2:02must be considered. What is happening
- 2:05in our industry and what kind of
- 2:07industry do we have
- 2:09set up that may allow us to to change
- 2:12our price. We'll talk more about
- 2:13different types of
- 2:15competitive environments later on in
- 2:18this video.
- 2:19And finally, there's just basic customer
- 2:22satisfaction.
- 2:23We may find that changing the price of
- 2:25our goods or service might impact
- 2:30customer satisfaction. So, at a specific
- 2:32price level, the customer may feel
- 2:35somewhat satisfied and if that price is
- 2:38lowered, they may lower their in turn
- 2:41lower their expectations
- 2:43and then that will have the effect of
- 2:45hopefully increasing customer
- 2:47satisfaction.
- 2:49So, again, lots of different pricing
- 2:50objectives to consider. Here are just a
- 2:52few that may be on top of mind.
- 2:57Now, when considering factors in actual
- 3:00price setting, we should look at a few
- 3:02different things including costs, what
- 3:04it costs to produce the market offering,
- 3:07demand,
- 3:08revenue, and finally the pricing
- 3:11environment.
- 3:13Let's start by looking at costs.
- 3:16So, we have two basic types of costs
- 3:19when running a business. We have fixed
- 3:21costs, those do not vary with production
- 3:23or sales level.
- 3:25So, you can think of things like capital
- 3:27assets. So, maybe your rent on the
- 3:30factory that you that you rent.
- 3:33Doesn't matter how many products you
- 3:35produce in that factory, the rent is
- 3:37going to be a fixed cost.
- 3:40And then we have variable costs. These
- 3:43vary directly with the level of
- 3:44production. So, material goods, that
- 3:47could be a variable cost because
- 3:49depending on how many products you make,
- 3:52it's going to change your inputs or how
- 3:54much uh of the raw material inputs are
- 3:57you require.
- 3:59So, when we add fixed and variable
- 4:01costs, we get total costs. This is the
- 4:03total of the fixed and variable costs.
- 4:08Now, we also need to look at demand when
- 4:12we consider pricing.
- 4:14So, different prices result in different
- 4:16levels of demand as shown by the demand
- 4:19curve. So, for normal products,
- 4:22demand will increase as price decreases.
- 4:26This makes sense to us. This is the
- 4:28normal situation where
- 4:30as a product or service becomes cheaper,
- 4:33more people will uh
- 4:36in turn want want to purchase that that
- 4:38product or service.
- 4:39However, there's a particular type or
- 4:41category of products known as prestige
- 4:44prestige products, which actually uh
- 4:47work in the inverse what manner.
- 4:50So, this means that demand may actually
- 4:53increase with an increase in price
- 4:57and will decrease in response to a very
- 4:59low price.
- 5:01Again,
- 5:02going back to our discussion on the
- 5:04three levels of uh product,
- 5:07the core value or the core product uh
- 5:11for many luxury items or prestige items
- 5:14is this idea of exclusivity uh
- 5:17or something that is very rare and only
- 5:20a certain uh type of customer can afford
- 5:23it and enjoy it. And so,
- 5:26what we see with these types of prestige
- 5:28products is as the price goes up, the
- 5:31demand actually goes up and as the price
- 5:33drops, some people may feel that there's
- 5:36been a drop in this core value.
- 5:39So, keep this in mind as we talk about
- 5:42demand. Uh there's there's normal
- 5:44products and then there's prestige
- 5:46products.
- 5:50It's also important when we think of
- 5:52demand to look at price elasticity of
- 5:54demand. So, price elastic elasticity of
- 5:57demand refers to how responsive changes
- 6:00in demand will be in changes to the
- 6:03price.
- 6:04So, a small a small change in demand,
- 6:08that means if there's a
- 6:10uh if you change your price and there's
- 6:12you what you see in the market is that
- 6:14there's very little change in demand,
- 6:16uh we call that inelastic demand. So,
- 6:19for example, we see inelastic um
- 6:23uh price price inelasticity where with
- 6:26gasoline.
- 6:27When the price of gasoline goes up, we
- 6:30may see small variations, but people
- 6:33still need to drive to work, they still
- 6:34need to get around to school, they still
- 6:36need to um be mobile. And so, they don't
- 6:40necessarily uh change their uh habits
- 6:43too much, and we don't see much change
- 6:46in demand when the price goes up.
- 6:49Conversely, if you have a product or
- 6:52service and you change the price and you
- 6:54see a large change in demand,
- 6:57we call that elastic demand. So, for
- 7:00regular products, if the price goes up
- 7:03significantly, we may see demand drop
- 7:06off.
- 7:07That's elastic demand.
- 7:13Now,
- 7:14we also want to look at revenue. And
- 7:16revenue is the total amount of sales
- 7:18that you make when selling your products
- 7:20or service.
- 7:22When we consider revenue versus profit,
- 7:23profit is revenue minus the costs that
- 7:28we've incurred to uh develop and sell
- 7:31our product or service.
- 7:33A key point to consider um when when
- 7:36setting a price may be the break-even
- 7:39point.
- 7:40And the break-even point occurs costs
- 7:43are equal to the revenue.
- 7:46We may not necessarily want to set our
- 7:48price at the break-even point, but it is
- 7:50a good piece of information. It's a good
- 7:52data point for us to have
- 7:54as a marketer.
- 7:56So, a very simple Let's go through a
- 7:57very simple example here. This may be
- 8:00something that you want to to look at
- 8:02when when studying for an exam.
- 8:04What we want to do is just do a very
- 8:06basic example of calculating the
- 8:08break-even point given a certain
- 8:10information. So, for example,
- 8:13let's say I run a company and what I
- 8:15produce is sold for $100 each.
- 8:19I have fixed costs of $200,000
- 8:24and variable costs per unit
- 8:26of $50.
- 8:29What is the break-even point in units?
- 8:31How many units do I need to sell in
- 8:34order to break even?
- 8:36So, let's look at this.
- 8:38What we have to do is set up an equation
- 8:40here where costs equal revenue. And if I
- 8:45look at the information provided, my
- 8:47costs are the fixed cost, $200,000,
- 8:51plus my variable costs, which are $50 *
- 8:54X. This is X is the number of units that
- 8:58I'm going to produce.
- 9:00My revenue, on the other hand, is $100
- 9:04* X again. This is the again the number
- 9:07of units I sell.
- 9:09Therefore,
- 9:11the break-even price occurs when 200,000
- 9:14+ 50X, my costs, = 100X.
- 9:20Now, this is a very simple
- 9:22algebraic equation and we can do a few
- 9:24steps here to solve for X. What we'll
- 9:27see is in this situation, the break-even
- 9:29point is 4,000 units. In other words, if
- 9:34I produce 4,000 units,
- 9:36I will break even with my
- 9:39total costs and my revenue.
- 9:42This is a very basic example, and
- 9:43obviously in the real world things are a
- 9:45little bit more complicated.
- 9:49>> [snorts]
- 9:50>> In setting price, there are also several
- 9:52environmental factors that are going to
- 9:54come into play.
- 9:56And these include internal factors to
- 9:57your company, the economy, competition,
- 10:01and government regulation. It's
- 10:02important that we pay attention to these
- 10:04cuz these will dictate
- 10:07how how we set prices.
- 10:10Internal factors include things like the
- 10:12overall marketing strategy of the
- 10:14company, the objectives, and the
- 10:16marketing mix.
- 10:18And we need to make sure that the price
- 10:20that we're setting for our products and
- 10:22services
- 10:23actually aligns with our overall
- 10:25marketing strategy and our marketing
- 10:27mix. So, that means the price makes
- 10:30sense given A the product that we have,
- 10:33the place, i.e. where we sell it, and
- 10:36and how we make it available to
- 10:37customers,
- 10:38and finally our promotional strategy as
- 10:41well.
- 10:42The price P should make sense given all
- 10:44those other P's.
- 10:45So, for example, Mercedes-Benz, who
- 10:47makes luxury vehicles,
- 10:49they could probably sell more cars if
- 10:51they lowered their price, but that's
- 10:53probably not a good idea for them given
- 10:57the image that they have and given the
- 10:59overall marketing strategy of their
- 11:01company, who their target market is, the
- 11:03type of product that they produce, etc.
- 11:06etc.
- 11:08Another example would be if you were a a
- 11:10luxury
- 11:12um product or if you sold a luxury
- 11:14product, you would not want to make that
- 11:16product available
- 11:18um
- 11:19intensively, meaning you wouldn't want
- 11:22that product available at grocery stores
- 11:24and gas stations and drug stores and
- 11:27convenience places where where people
- 11:29shop often. That really wouldn't make
- 11:32sense given the exclusivity and the
- 11:34prestige of this luxury product.
- 11:36>> [clears throat]
- 11:37>> So, that's what we mean when we say the
- 11:38price of the item needs to make sense
- 11:41given the other P's in your in your
- 11:43marketing mix.
- 11:46Government regulations can also play
- 11:49a part in setting prices. At times the
- 11:52government imposes regulations on how
- 11:53much can be charged for certain products
- 11:56and there are certain industries where
- 11:58companies must abide by such
- 12:00regulations.
- 12:02So, this doesn't often happen in
- 12:04consumer goods, but there are certain
- 12:06products, for example, prescription
- 12:08drugs where the government has a
- 12:12yeah, [clears throat] certainly has um
- 12:15say in what what price can be set.
- 12:20The economy is also important to factor
- 12:21in because the economic factors have a
- 12:23strong impact on our consumers and what
- 12:27pricing strategies we can use.
- 12:30So, we see this when we we have uh booms
- 12:34in the economy as well as uh recessions.
- 12:37And some of the more recent recessions
- 12:39have led to more value-conscious
- 12:41consumers. So, there's been um certainly
- 12:44some price cutting for a lot of people
- 12:47uh and and higher competition in
- 12:51um everyday value pricing retailers.
- 12:53Think of your Walmarts, Targets, dollar
- 12:56stores, things like that.
- 12:58And there's also um
- 13:00more competition for more affordable
- 13:02items. So, you see companies who have
- 13:05engaged in downward line stretching
- 13:07where they include products in their
- 13:09product mix that uh are more affordable
- 13:12to to customers.
- 13:16Finally, we should look at competition
- 13:18and we need to consider this uh
- 13:21as well as the industry structure when
- 13:22we set our prices.
- 13:25A firm's flexibility in setting prices
- 13:28is going to vary depending on the nature
- 13:30of the market and the nature of the
- 13:31industry that they're in.
- 13:33There are four basic types of markets to
- 13:36consider.
- 13:37Perfect competition, monopolistic
- 13:40competition, an oligopoly, and a
- 13:42monopoly.
- 13:44On the next slide here, we'll go through
- 13:45a table describing each of these as well
- 13:48as some of the price implications for
- 13:50these markets.
- 13:53So, starting at the top here,
- 13:57if we look at the number of firms that
- 13:59are exist in a perfect competition
- 14:02um structure, there are many, dozens,
- 14:04hundreds, sometimes even thousands.
- 14:07Um similarly, in a monopolistic
- 14:09competition
- 14:10um market, there are also many, many
- 14:13competitors. The number of firms in both
- 14:15of these markets
- 14:17uh is very high, and we want that
- 14:19because that again breeds good
- 14:21competition.
- 14:23However, moving over to an oligopoly,
- 14:26the number of firms in an oligopoly uh
- 14:28is much lower, and it it may range, but
- 14:31it's typically in the range from about
- 14:33two to eight firms. So, that means there
- 14:36are several large companies that maybe
- 14:39dominate the market, but there's little
- 14:41few a few of them, cuz certainly
- 14:43compared to uh the other competitive
- 14:45markets,
- 14:46an oligopoly has many fewer players.
- 14:50And finally, with a monopoly, we're
- 14:51dealing with again one um one
- 14:54corporation that sort of controls that
- 14:56that market.
- 14:58Taking a look at what an what offering
- 15:00is sold, in perfect competition,
- 15:04excuse me, we're probably dealing with
- 15:06commodities, or things that can't really
- 15:09be differentiated. So, agricultural
- 15:12products are examples of um perfect
- 15:15competition or commodities.
- 15:17Similarly, gasoline, right? The gasoline
- 15:19that comes out of uh one gas station is
- 15:21going to be
- 15:23um
- 15:23undifferentiable to the the gas that
- 15:26comes out of another station.
- 15:28So, in perfect competition, we're
- 15:30dealing with many firms that sell
- 15:32commodities.
- 15:34Compare that to monopolistic competition
- 15:36where we still have many players, but in
- 15:38this case, we can differentiate our
- 15:40product or service. And this is going to
- 15:42have implications later on when setting
- 15:45a price.
- 15:47In an oligopoly, we're dealing with any
- 15:48product or service. It could be a
- 15:51commodity, it could be something um
- 15:53differentiated. In a In a monopoly,
- 15:57again, we're dealing with anything, but
- 15:58we're typically dealing with something
- 16:00that is very scarce or requires uh high
- 16:03investment. And often times uh it is
- 16:07regulated, controlled by the government
- 16:08somehow.
- 16:10Now, now that we have an idea of what
- 16:12these different market structures look
- 16:15like, let's take a look at how this
- 16:17implicate or how this has implications
- 16:19for for price.
- 16:22So,
- 16:23in a in a perfect perfectly competitive
- 16:25market, um the marketer does actually
- 16:27not set the price.
- 16:29The marketer really has to accept the
- 16:31price set by the market. And if they try
- 16:34to stray away from this, they're not
- 16:36going to succeed. The market the supply
- 16:39and demand uh for commodities is uh
- 16:42basically set, and there really is no
- 16:46changing that um
- 16:47in terms of setting a price strategy.
- 16:49You set the price that the market uh has
- 16:51agreed on.
- 16:53For monopolistic competition,
- 16:56now we're dealing with a marketer who
- 16:58can choose which price to set.
- 17:01They can use competition, cost, or
- 17:03customer value-based pricing. These are
- 17:05the our three C's
- 17:07that we saw in in a previous video.
- 17:10And they basically have the freedom to,
- 17:12again, um use any of these strategies
- 17:15that they see fit.
- 17:18In an oligopoly, the marketer can set a
- 17:20price and again they can use
- 17:22competition, cost, or customer
- 17:23value-based pricing.
- 17:26Competition-based pricing here is going
- 17:28to be very important because there's so
- 17:30many few players.
- 17:31Um
- 17:32it's very important that we have an
- 17:34understanding of what our competitors
- 17:36are doing, what price level they are at.
- 17:40And finally with a monopoly, this is an
- 17:42example where the marketer sets a price.
- 17:46But as I mentioned before, government
- 17:48regulation is [clears throat] common.
- 17:51They're not going to be using uh
- 17:52competition-based pricing strategies
- 17:54because in this situation, there is no
- 17:57competition. Doesn't make sense for them
- 17:58to look uh elsewhere or to make that
- 18:01consideration.
- 18:02There is no competition in a monopoly.
- 18:04However, they may be restricted in their
- 18:07price setting
- 18:09because they are in a monopolistic
- 18:11structure.
- 18:14So, in this video we took a look at some
- 18:16factors uh when set setting prices. We
- 18:18looked at different types of costs,
- 18:21demand, revenue factors, and finally
- 18:24different pricing environments.
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