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Once You Learn Psychology, YouTube Becomes Embarrassingly Simple — Transcript

by Jake Trinder · 6,449 words · 970 segments · language en · Watch on YouTube

Full transcript

  1. 0:00Once you understand the psychology
  2. 0:02behind YouTube, the platform becomes
  3. 0:04embarrassingly simple. You see, most
  4. 0:06people think succeeding on YouTube is
  5. 0:07about figuring out the algorithm, but
  6. 0:09the algorithm isn't the one deciding
  7. 0:12whether to click your video. The
  8. 0:13algorithm isn't the one that gets bored
  9. 0:15and stops watching. The algorithm isn't
  10. 0:17the one that trusts you and subscribes
  11. 0:18to your channel and buys your product,
  12. 0:20either. The viewer does. All the
  13. 0:22algorithm can really do is measure those
  14. 0:24viewers' decisions and scale the
  15. 0:26response of those viewers, which means
  16. 0:29your idea, title, thumbnail, editing,
  17. 0:31and call to action if you have one,
  18. 0:33aren't really separate algorithm
  19. 0:35tactics. They're all different ways of
  20. 0:37influencing the psychology of the person
  21. 0:40on the other side of the screen, which
  22. 0:41is the viewer. And across every single
  23. 0:43YouTube video, there are four key parts
  24. 0:46of psychology you need to get right if
  25. 0:48you want to grow your channel. If you
  26. 0:50get any one of them wrong, it creates a
  27. 0:51bottleneck, and it can stop the entire
  28. 0:54video from performing. And that's
  29. 0:55regardless of how well you do everything
  30. 0:57else. But, once you understand all four,
  31. 1:00you can look at almost any single video
  32. 1:02that you make and identify where exactly
  33. 1:05the bottleneck is and know which part
  34. 1:07you actually need to fix in [music]
  35. 1:08order to get your channel to blow up.
  36. 1:10Now, if you don't know who I am or why
  37. 1:11you should listen to me, my name is Jake
  38. 1:12Trinder, and I'm the guy behind the
  39. 1:14scenes running YouTube channels for some
  40. 1:15of the biggest [music] creators and
  41. 1:17online businesses and brands in the
  42. 1:18world, including Gary Vee, Ali Abdaal,
  43. 1:21as well as many others. I built multiple
  44. 1:23YouTube channels from zero to over
  45. 1:24$100,000 per month completely
  46. 1:26organically from scratch, and everything
  47. 1:28I'm about to show you comes from the
  48. 1:29[music] actual videos and data behind
  49. 1:31those results. So, in this video, what
  50. 1:33I'm going to do is break down all four
  51. 1:35parts of YouTube psychology and give you
  52. 1:37a simple way to identify [music] what is
  53. 1:39actually stopping your videos from
  54. 1:41performing the way that you want them
  55. 1:42to. Starting with the first part, which
  56. 1:44is demand psychology, [music] or more
  57. 1:46simply put, do they actually care?
  58. 1:48Because if somebody doesn't care about
  59. 1:49the video in the first place, there is
  60. 1:51no reason for them to click it, let
  61. 1:53alone watch it. You can create the
  62. 1:54nicest-looking thumbnail on YouTube, but
  63. 1:56if nobody cares about the actual video
  64. 1:58in the first place, nobody's going to
  65. 2:00click it. And if they never click, they
  66. 2:02can never watch, subscribe, watch
  67. 2:04another video, or become a customer. And
  68. 2:06so, everything downstream has been cut
  69. 2:08off before even gets a chance [music] to
  70. 2:10work. When people say the video idea is
  71. 2:13the most important part of a YouTube
  72. 2:14video and growing your channel, that is
  73. 2:16the reason why. Because the demand
  74. 2:19around the video idea in the first place
  75. 2:21is what dictates whether the video can
  76. 2:24even succeed at any layer below it. So,
  77. 2:26first, understand the target market
  78. 2:28you're making the video for, who the
  79. 2:30viewer is, the outcome they want, and
  80. 2:32where they are in terms of awareness,
  81. 2:34which means what they understand and
  82. 2:36what they value enough to give attention
  83. 2:39to. When you genuinely understand your
  84. 2:40target market properly, you're able to
  85. 2:42form a hypothesis about what they
  86. 2:43genuinely care about and what they
  87. 2:45actually might watch. But, at this
  88. 2:46point, it's still a hypothesis. So, to
  89. 2:48turn that hypothesis to a fact and know
  90. 2:51that the viewer cares about it and know
  91. 2:53that there's demand around it, with
  92. 2:54every video you want to validate the
  93. 2:55demand around the topic, and [music] you
  94. 2:57want proof of that specifically on
  95. 2:59YouTube, nowhere else, not on LinkedIn,
  96. 3:02not on paid advertising, not in blog
  97. 3:04articles, on YouTube specifically,
  98. 3:07organic traffic. Because it's very easy
  99. 3:09to come up with a topic that logically
  100. 3:11makes sense for your target market, but
  101. 3:13that doesn't mean that people actually
  102. 3:15want to watch it on YouTube. Literally,
  103. 3:16all you have to do to validate this
  104. 3:18demand is go to YouTube, search the
  105. 3:20topic, and look [music] at several
  106. 3:21recent comparable videos from relevant
  107. 3:24channels in the niche. And you want to
  108. 3:25be asking what amount of views did it
  109. 3:28typically get? What does the realistic
  110. 3:30upper end of that look like? And would
  111. 3:31that amount of demand actually be enough
  112. 3:34for what you're trying to achieve in
  113. 3:35[music] terms of growth, but also in
  114. 3:37terms of getting buyers? Now, to
  115. 3:39emphasize, the word recent matters a lot
  116. 3:41here, because you're trying to
  117. 3:42understand what this viewer is choosing
  118. 3:44to watch right now, which can change
  119. 3:46incredibly quickly in a niche, for
  120. 3:48example, like AI. And another thing
  121. 3:49that's important but heavily overlooked
  122. 3:51when assessing demand around something,
  123. 3:53is check where the traffic is coming
  124. 3:55from. Click on the video, look at the
  125. 3:57comments. Does the amount of comments
  126. 3:59look skeptical for the amount of views
  127. 4:01the video has? There's also free
  128. 4:02extensions you can use like ViewStats
  129. 4:04free extension, where it shows you the
  130. 4:06shape of the view graph. So, you can
  131. 4:07look at it and see, does this look like
  132. 4:09it's had maybe paid traffic or external
  133. 4:11traffic pushed to it? Because we don't
  134. 4:12care about videos that have 2 million
  135. 4:14views, but 2 million of those views came
  136. 4:16from paid ads. Now, when we find that
  137. 4:18evidence of demand and significant
  138. 4:19amount of it, those views are behavioral
  139. 4:22evidence of care. That first piece that
  140. 4:24we need. If we're seeing repeated recent
  141. 4:26performance around a given topic, that
  142. 4:28is a far stronger signal than just one
  143. 4:30old video or random outlier. Now, what
  144. 4:32if the demand doesn't exist around the
  145. 4:35exact thing that you want to discuss and
  146. 4:36make videos around? Now, this doesn't
  147. 4:38necessarily mean that the information
  148. 4:40isn't useful, but what it does mean is
  149. 4:42that you have an extra psychological
  150. 4:43job. You need to make it relevant to
  151. 4:45something the viewer already does value.
  152. 4:47Let me give you a real example with a
  153. 4:49channel that we're running right now.
  154. 4:50So, we have a client called Tessa, who
  155. 4:52helps women with insulin. And these
  156. 4:54women want help with their insulin
  157. 4:55levels in order to achieve outcomes like
  158. 4:57better health and fat loss. Now, as I
  159. 4:59said, Tessa's main selling point was
  160. 5:01insulin. That was her main
  161. 5:02differentiator and what she specialized
  162. 5:04in and that's what she told me when she
  163. 5:05came on board. But, the problem was that
  164. 5:07most of the market just simply wasn't
  165. 5:09aware of insulin as the mechanism
  166. 5:11[music] and they just didn't demand that
  167. 5:13content out directly. And compared to
  168. 5:15things like fat loss, they just simply
  169. 5:17didn't place anywhere near the same
  170. 5:19value on understanding insulin. So, if
  171. 5:22we simply led with a clinical video
  172. 5:24about insulin resistance, we'd just be
  173. 5:25asking them to care about the mechanism
  174. 5:27before actually showing them why it
  175. 5:29mattered [music] to the outcome they
  176. 5:30wanted. They wouldn't have resonated
  177. 5:32with that as the topic, because at this
  178. 5:34stage, they didn't even know they cared
  179. 5:35about it. Some of them might have not
  180. 5:37even known what insulin was. So, instead
  181. 5:39of trying to get videos to succeed that
  182. 5:41pretended [music]
  183. 5:42that people cared about this thing that
  184. 5:43she did specialize in, instead what we
  185. 5:45did was we repositioned it. We made
  186. 5:48videos around what they genuinely cared
  187. 5:49about, fat loss, and we used insulin as
  188. 5:53a unique mechanism. So instead of making
  189. 5:55videos around a topic that didn't have
  190. 5:57demand, we used the topic as a way to
  191. 6:00differentiate for this broader in-demand
  192. 6:03topic, which was fat loss. This super
  193. 6:05competitive topic, which otherwise would
  194. 6:07have been hard to stand out in, we
  195. 6:08leveraged insulin, this new unique
  196. 6:10mechanism that not a lot of people would
  197. 6:12have either known or understood to drive
  198. 6:15curiosity to get [music] them to click
  199. 6:17and choose our video over all of the
  200. 6:19others. The first video we did on this
  201. 6:21was if you don't understand insulin, you
  202. 6:23don't understand fat loss. We discovered
  203. 6:25a proven title format, which I'm going
  204. 6:26to discuss in a bit by the way, which
  205. 6:28was if you don't understand X, you don't
  206. 6:30understand Y, where X is typically the
  207. 6:32thing that they either don't know or
  208. 6:34aren't putting their attention towards
  209. 6:35and they definitely don't understand,
  210. 6:37and Y is the actual outcome that they
  211. 6:39want. [music] And it makes sense why
  212. 6:41this format works because they don't
  213. 6:43understand X, but they want Y, and so
  214. 6:45they feel the need to click to
  215. 6:47understand X. [music] And bearing in
  216. 6:49mind Tessa was pretty much starting from
  217. 6:50zero, and that was one of her first
  218. 6:51videos, that video has now done over
  219. 6:53130,000 views, probably much larger at
  220. 6:55the time of publishing this. But more
  221. 6:57importantly, her calendar has been
  222. 6:58absolutely full. In fact, I might be
  223. 7:00able to play a clip of Tessa right now
  224. 7:02so you can see the impact that that
  225. 7:03video has had on her, as well as the
  226. 7:05other ones that we made around it. It
  227. 7:06was like almost like a switch turned,
  228. 7:08right? Like all of a sudden, people
  229. 7:09piling into my world, booking
  230. 7:11appointments,
  231. 7:13um and I'm like, this is amazing. Very
  232. 7:15[music] palpable change in people coming
  233. 7:18into my CRM, people booking calls. Like
  234. 7:20literally this week I am fully booked.
  235. 7:23So before you approve any idea, define
  236. 7:25the viewer [music] and the outcome, and
  237. 7:26then search the topic and establish what
  238. 7:28several recent comparable videos
  239. 7:30normally get. If the demand is there,
  240. 7:32then build around it. And if the demand
  241. 7:33isn't, then choose another idea or
  242. 7:35connect it to a subject that the viewer
  243. 7:38actually already values. Please do not
  244. 7:40sit in a room deciding what people
  245. 7:41should care about. It's [music] not
  246. 7:43going to change anything. Find
  247. 7:44behavioral evidence of what they already
  248. 7:46care about or accept the extra job of
  249. 7:49making the relevance [music]
  250. 7:50obvious to them. And this is why the
  251. 7:52idea dictates everything downstream. It
  252. 7:54determines [music] the demand that
  253. 7:55you're trying to capture, what the title
  254. 7:57and thumbnail need to communicate, and
  255. 7:59also what the video has to actually
  256. 8:01fulfill in order to get pushed by the
  257. 8:03algorithm, which is really the viewer
  258. 8:04deciding now. But even when the demand
  259. 8:06is there, your video is still sitting
  260. 8:08beside every other video competing for
  261. 8:10the same [music] viewer. And so that
  262. 8:12proves people want the subject, but it
  263. 8:14doesn't give them a reason to choose
  264. 8:16your video over everyone else's. And
  265. 8:17that is where choice psychology comes
  266. 8:19into things. You see, if you think about
  267. 8:21YouTube, it's a winner-take-all
  268. 8:22platform. If somebody searches for a
  269. 8:24given topic, YouTube might give them 10
  270. 8:26different videos about essentially the
  271. 8:28exact same thing, but they can
  272. 8:29physically only click on one at a time.
  273. 8:31So the question isn't just is this a
  274. 8:33good title and thumbnail, it's compared
  275. 8:35to everything else in front of them, why
  276. 8:37would they choose yours over everyone
  277. 8:40else's? Demand tells you the attention
  278. 8:42exists, but the packaging determines how
  279. 8:44much of that attention your video
  280. 8:46actually captures. [music] And so the
  281. 8:47question that you need to answer is how
  282. 8:50do you know which title and thumbnail
  283. 8:52they're actually more likely to choose?
  284. 8:53You [music] simply look at the choices
  285. 8:56the same or similar viewers have already
  286. 8:58made. Let me explain. If a certain
  287. 9:01framing of title, for example, has
  288. 9:03repeatedly made those people click, that
  289. 9:05is behavioral evidence that it
  290. 9:06resonates. A title format is simply a
  291. 9:08repeatable way of packaging [music]
  292. 9:10different topics around the same
  293. 9:12underlying reason and psychology of
  294. 9:14clicking. So for example, how to get an
  295. 9:17outcome so fast it feels like cheating.
  296. 9:20This is a real title format that's mega
  297. 9:22successful on YouTube and proven across
  298. 9:23many different niches. As you can see,
  299. 9:26the outcome in the middle is variable,
  300. 9:28it can change, but the psychology
  301. 9:30underneath why this title works stays
  302. 9:32similar, which is that it makes the
  303. 9:34result feel unusually fast, easy, and
  304. 9:36almost like an unfair advantage, like a
  305. 9:38cheat code. Before we get ahead of
  306. 9:40ourselves, though, that doesn't mean you
  307. 9:42can just copy the words. You need to
  308. 9:43understand why they worked and whether
  309. 9:46that reason genuinely meshes with what
  310. 9:49your viewer wants. Because a mistake I
  311. 9:51see a lot is seeing a title format that
  312. 9:53is genuinely successful and a proven
  313. 9:55format that works very, very well in
  314. 9:56some niches. And people try and take
  315. 9:58that over to their niche, but the
  316. 9:59reasons as to why it worked in that
  317. 10:02niche do not transfer over to their
  318. 10:05audience. Because the psychographics and
  319. 10:07the viewing behaviors of those audiences
  320. 10:09are entirely separate. For example,
  321. 10:11people have taken videos from the
  322. 10:12entertainment niche, like Mr. Beast's $1
  323. 10:15versus $1 million,
  324. 10:17>> [music]
  325. 10:17>> and taking it over to the educational or
  326. 10:19business niche, and it completely flops
  327. 10:20for the educational and business
  328. 10:22channels [music] because they are two
  329. 10:23completely different audiences with
  330. 10:24different preferences, and their brains
  331. 10:27>> [music]
  332. 10:27>> work differently. Now, to give you an
  333. 10:29example, we had already validated demand
  334. 10:31around losing visceral fat for our
  335. 10:33client Dr. Shawn O'Mara. This is another
  336. 10:35channel that we run. But we still needed
  337. 10:36to give those viewers a reason to choose
  338. 10:38his video over the thousands of others
  339. 10:40that it would be competing against, cuz
  340. 10:41that is a very competitive topic.
  341. 10:43Essentially, again, fat loss, [music]
  342. 10:44visceral fat, a little bit more niche,
  343. 10:46but these videos were getting millions
  344. 10:47of views still. So, we had to figure out
  345. 10:49how to stand out. So, what we did is we
  346. 10:51found videos like how to [music] study
  347. 10:52so fast it feels like cheating, along
  348. 10:54with the same format working across
  349. 10:56many, many other niches as well. Very
  350. 10:58proven format, but hadn't been done in
  351. 11:00his niche. And when I was doing this
  352. 11:01research to find these formats, [music]
  353. 11:03it wasn't so that I could find some
  354. 11:04magic words that I could copy. It was
  355. 11:06understanding the actual psychology
  356. 11:08behind why those words worked and if
  357. 11:10that would also transfer over to our
  358. 11:12audience. Which, when you think about
  359. 11:13the person who wants to lose visceral
  360. 11:15fat, it most definitely does. Because
  361. 11:17visceral fat is dangerous. They don't
  362. 11:19just want to lose it, but they want it
  363. 11:20gone as quickly as possible. Ideally,
  364. 11:22they'd literally delete it right now.
  365. 11:24So, naturally, the so fast part of the
  366. 11:26title speaks directly to that agency.
  367. 11:28And the feels like cheating part makes
  368. 11:30it sound easy, like there's some
  369. 11:32unfairly effective cheat code they don't
  370. 11:34currently know. And by the way,
  371. 11:35everything I just went over in terms of
  372. 11:37finding proven titles, so you know what
  373. 11:39your viewers will resonate with, goes
  374. 11:40the exact same for thumbnails. So, if
  375. 11:42the thumbnail for one doesn't get the
  376. 11:44attention of your target market and
  377. 11:46immediately resonate with them, then
  378. 11:48knowing that this video is for them,
  379. 11:49[music] and two, making the idea clear,
  380. 11:51so the value proposition of what they're
  381. 11:53going to get out of the video isn't
  382. 11:54[music] at least implied very clearly
  383. 11:56enough to get them to read the title,
  384. 11:58then you're probably not going to win
  385. 11:59the view. Because they didn't even see
  386. 12:00the title in the [music] first place.
  387. 12:01So, instead of getting that result, what
  388. 12:03we did to make sure our thumbnail was
  389. 12:05the one that grabbed the attention over
  390. 12:06all of the others and actually got
  391. 12:08clicked on is we used bright red blocks
  392. 12:10with large white [music] text against a
  393. 12:11dark background. And then we used a
  394. 12:13simple male before and after
  395. 12:15transformation from fat to shredded
  396. 12:17because the audience is predominantly
  397. 12:19male and Dr. Shawn in medical scrubs on
  398. 12:21[music] the left. The reason why we used
  399. 12:22the red blocks with the white text is
  400. 12:24because this was working across all of
  401. 12:25YouTube, [music] very proven thumbnail
  402. 12:27format and way of having text in
  403. 12:29thumbnails. Diary of a CEO, one of the
  404. 12:31most successful podcasts, was really the
  405. 12:32one that pioneered it and then many
  406. 12:34others have taken it across [music]
  407. 12:35different niches. The visual
  408. 12:37transformation from fat to shredded
  409. 12:38obviously immediately grabs the
  410. 12:40attention of the target market because
  411. 12:42it's literally visualizing the dream
  412. 12:43outcome that they want. And then Dr.
  413. 12:45Shawn in medical scrubs immediately
  414. 12:47registers in the viewer's mind that he
  415. 12:48is a doctor and therefore he is an major
  416. 12:51authority to be able to speak on the
  417. 12:53transformation that they want to achieve
  418. 12:55that is right beside him in that [music]
  419. 12:56thumbnail. So, before they've even
  420. 12:58properly read anything or saw the title,
  421. 13:01their brain can recognize the problem,
  422. 13:02the transformation that they want, and
  423. 13:04the fact that it's coming from a doctor.
  424. 13:06And none of that is random, it's
  425. 13:08psychology, patterns, and [music]
  426. 13:10branding. That video is now done over
  427. 13:11700,000 views and counting, but more
  428. 13:14importantly, [music]
  429. 13:15using videos like this for Dr. Shawn, we
  430. 13:17took him from roughly 1,000 views a day
  431. 13:19to over 100,000 views a day, all
  432. 13:21long-form views organically in less than
  433. 13:23a month [music] from just a few videos.
  434. 13:25And even more importantly for his
  435. 13:26business, it generated so much demand
  436. 13:28that in their own words, it literally
  437. 13:30broke [music] their email marketing
  438. 13:31system. So, find several strong videos
  439. 13:34the same or similar viewers chose, then
  440. 13:36work out what they responded to. Speed,
  441. 13:39ease, [music] certainty, novelty,
  442. 13:40transformation, or an unfair advantage.
  443. 13:43But when you do this, you still need to
  444. 13:44understand what made them want the
  445. 13:47outcome in the first place. You need to
  446. 13:48test whether that reason fits your
  447. 13:50viewer and topic, transfer the
  448. 13:51psychology, not merely the words, and
  449. 13:53then judge the finished package beside
  450. 13:56the alternatives that you're competing
  451. 13:58against. So, to make this crystal clear,
  452. 14:00demand psychology tells you what the
  453. 14:02right viewer already wants. Choice
  454. 14:04psychology is how you turn that existing
  455. 14:06demand
  456. 14:07>> [music]
  457. 14:07>> into your click. Before you publish any
  458. 14:10video, in fact, before you actually make
  459. 14:12the video, ask the question, does my
  460. 14:14title and thumbnail give the right
  461. 14:15viewer a clearer and more compelling
  462. 14:18reason to choose this video than
  463. 14:20everything else around it? Because the
  464. 14:23moment they choose it, you've created
  465. 14:24[music]
  466. 14:25an expectation in their head. So, now
  467. 14:27the actual video has to prove that they
  468. 14:29made the right choice. And that is where
  469. 14:31consumption psychology comes into
  470. 14:33things. The moment somebody clicks on
  471. 14:35your video, the title and thumbnail have
  472. 14:37created this expectation. And now,
  473. 14:40they're looking for evidence they made
  474. 14:41the right choice or every reason to
  475. 14:43click off. If the hook and opening feels
  476. 14:45like the promised video, they're going
  477. 14:46to continue. But if it feels confusing,
  478. 14:48slow, or like you clickbaited them, then
  479. 14:51they're going to click off. So,
  480. 14:52achieving that click and getting that
  481. 14:53from the viewer doesn't mean that the
  482. 14:55choice is over. It just changes the
  483. 14:57question from which video should I watch
  484. 14:59to should I continue watching this one
  485. 15:01specifically? And so, choice psychology
  486. 15:03gets them to choose your video.
  487. 15:05Consumption psychology keeps confirming
  488. 15:08they made the right choice throughout
  489. 15:10the entire viewing experience, hopefully
  490. 15:12right until the very end. Now, the way
  491. 15:13we normally structure the hook is really
  492. 15:15simple. Promise, proof, plan. You want
  493. 15:17to reaffirm the promise so they know
  494. 15:19they're getting what they clicked for,
  495. 15:20and you want to back it up with proof so
  496. 15:22they can trust that you can actually
  497. 15:23deliver on that promise, and then you
  498. 15:25give them the plan, which is essentially
  499. 15:26the value proposition of what you'll
  500. 15:28show them, and why it's worth
  501. 15:29continuing. Basically, giving more
  502. 15:31clarity behind the promise itself. And
  503. 15:33so, they [music] can wrap around in
  504. 15:34their head, "Okay, I can genuinely see
  505. 15:37how they're going to help me achieve
  506. 15:39that promise." During the hook, you're
  507. 15:40answering three questions in their head.
  508. 15:42Am I getting what I actually clicked
  509. 15:43for? Can this person actually deliver
  510. 15:46it? And is the rest of this video worth
  511. 15:48my time? Do I feel genuinely confident
  512. 15:50in that? That's four questions, but the
  513. 15:52last one's not a real one. But, to be
  514. 15:53clear, this does not just apply to the
  515. 15:55hook. It applies to [music] the entire
  516. 15:57viewing experience. Take this video that
  517. 15:58we made for Glenn Cokager, for example.
  518. 16:00Speedrunning cold calls from $0 to first
  519. 16:03sale, brackets I show everything. You
  520. 16:04can see we used this raw thumbnail and
  521. 16:06this casual lower case title, [music]
  522. 16:08and that was because that was what we
  523. 16:11found was proven from where we got that
  524. 16:13idea from, which is a whole separate
  525. 16:15video. But, this was the expectation
  526. 16:17that we set. The speedrunning part makes
  527. 16:18it this fun challenge, and the $0 to
  528. 16:20first sale gives a clear start and
  529. 16:22finish, and the I show everything says
  530. 16:25that there won't be any gaps. It almost
  531. 16:27gives this impression of raw, I'm going
  532. 16:28to show you absolutely everything. So,
  533. 16:30in fact, [music] it directly what it
  534. 16:31says. And so, I knew that when we made
  535. 16:34this video, we needed to meet the
  536. 16:35viewers' expectation. And so, that's
  537. 16:37what we did. We made it a 2-hour raw cut
  538. 16:38video, where from start to finish, he
  539. 16:41built the campaign, he made the calls,
  540. 16:43he booked the meetings, he did the
  541. 16:45handoff, and then he gets paid. And he
  542. 16:47literally shows the entire thing in a
  543. 16:49very raw nature. The editing is very
  544. 16:52crappy [snorts] on purpose and very
  545. 16:54amateur, as if he edited the video. And
  546. 16:56so, it really met that expectation of
  547. 16:57the viewer, and he actually achieved the
  548. 16:59outcome. So, it wasn't clickbait. It
  549. 17:00would be very easy and common to think
  550. 17:02that it would need to be a shorter, more
  551. 17:04edited video. But, a polished 50-minute
  552. 17:06breakdown wouldn't have felt like
  553. 17:07[music] that raw start to finish
  554. 17:09experience that the viewer actually
  555. 17:10chose. And so, the point isn't that raw
  556. 17:12editing or 2-hour videos automatically
  557. 17:14retains the audience better. In fact,
  558. 17:15probably doesn't. But, it's that the
  559. 17:17title, the thumbnail, the hook, the
  560. 17:18structure, the delivery, the editing.
  561. 17:20All of it [music] needs to feel like the
  562. 17:22same video that they actually wanted.
  563. 17:24Every single part, every single moment
  564. 17:26should keep confirming, yes, this is
  565. 17:28exactly what I clicked for. And one
  566. 17:29thing I want to make clear is that
  567. 17:31people massively overcomplicate
  568. 17:33retention. They add open loops, pattern
  569. 17:35interrupts, complex storytelling
  570. 17:36metaphors, and flashy editing without
  571. 17:39actually asking whether the viewer wants
  572. 17:40any of it. And a lot of the time, it
  573. 17:42actively makes the video worse for the
  574. 17:43viewer, especially in educational
  575. 17:45niches. A younger viewer exploring a
  576. 17:47broad competitive market like drop
  577. 17:49shipping, for example, might have
  578. 17:50genuinely want more entertainment,
  579. 17:52faster editing, visual movement, and
  580. 17:54curiosity [music] in the video, and less
  581. 17:56value. But, the founder of an
  582. 17:57established business who clicks on a
  583. 17:58specific tutorial because they need an
  584. 18:00answer to a real problem that they have,
  585. 18:02probably wants proof, and clarity, and
  586. 18:04direct steps to the outcome that they
  587. 18:06[music] want. You can force the same
  588. 18:08retention tactics into both videos, and
  589. 18:10the second one can feel overproduced, a
  590. 18:12waste of their time, and make you harder
  591. 18:14to trust. So, do not ask what retention
  592. 18:16tactics should I ask. Ask instead, how
  593. 18:19does this particular viewer want to
  594. 18:21consume this particular idea? That's the
  595. 18:23right question. Now, before you script
  596. 18:25the video, you want to write down the
  597. 18:26experience your title and thumbnail
  598. 18:27promise. Map the shortest sequence that
  599. 18:30delivers on it, and then choose the
  600. 18:31delivery and editing around the viewer
  601. 18:33and format. [music] If the title,
  602. 18:35thumbnail, hook, structure, delivery,
  603. 18:37editing don't all feel like the same
  604. 18:38video, then you need to fix the part
  605. 18:40that breaks that expectation and go
  606. 18:42through that loop. And once you go
  607. 18:43through that loop, and you feel
  608. 18:44confident, then you've got a good plan
  609. 18:46for the video, and you can go ahead and
  610. 18:47record it. And again, retention isn't
  611. 18:48the goal. The Glenn Coco video is more
  612. 18:50than 2 hours long and has roughly 6%
  613. 18:52retention. [music]
  614. 18:53So, if you judged it purely on that
  615. 18:54number, you'd think the video was
  616. 18:55absolutely terrible. But, it reached
  617. 18:57roughly 300,000 [music]
  618. 18:58views to date, and then the next speed
  619. 18:59running video that we doubled down with
  620. 19:01also got 300,000 views. And then, those
  621. 19:03videos generated hundreds of thousands
  622. 19:05of dollars in deals. The first one,
  623. 19:06which was the first video on the channel
  624. 19:07from company zero, made $100,000 in the
  625. 19:09first 30 days, and that channel,
  626. 19:11launching it from zero with only 12
  627. 19:13videos in the first 6 months, made over
  628. 19:14a million dollars within that time
  629. 19:16frame. And now it's gone on to generate
  630. 19:17much, much more.
  631. 19:18>> We have just about a million dollars
  632. 19:21attributed to YouTube. [music]
  633. 19:22>> Um, so clearly 6% retention didn't mean
  634. 19:24the viewers were dissatisfied. The goal
  635. 19:26here is viewer satisfaction. Did the
  636. 19:28video meet the expectation, [music] give
  637. 19:30them the experience that they wanted,
  638. 19:31and leave them better off? That said,
  639. 19:33quality and delivery do still matter
  640. 19:35because the video needs to be
  641. 19:37comfortable to actually watch. [music]
  642. 19:38If you read robotically from a
  643. 19:40teleprompter and the viewer feels
  644. 19:42awkwardness and wants to leave, I mean,
  645. 19:44the video's just not going to succeed,
  646. 19:45is it? Nobody wants to watch that. So,
  647. 19:46consumption psychology isn't about
  648. 19:48forcing somebody to watch every single
  649. 19:50second. What it is is about giving the
  650. 19:52right viewer such a fitting, [music]
  651. 19:53valuable, and satisfying experience that
  652. 19:55they feel choosing your video was
  653. 19:57actually worth it. That said, and don't
  654. 19:59get me wrong, that gets you super far,
  655. 20:01but even a completely satisfied viewer
  656. 20:03can finish the video and never do
  657. 20:05anything afterwards, [music] which
  658. 20:07really when you think about it is quite
  659. 20:08pointless if that is what actually
  660. 20:09happens. And so, this is where
  661. 20:10conversion psychology comes into things.
  662. 20:13And this is the final piece of the
  663. 20:14puzzle. Most people give the viewer a
  664. 20:17ton of value, and then they'll randomly
  665. 20:19stop 8 minutes in just to promote a
  666. 20:21newsletter or book a call. Up until
  667. 20:23then, they've been giving, but then
  668. 20:25suddenly it feels like they're trying to
  669. 20:27take the viewer's [music] email, time,
  670. 20:29or money. And so, there's a real
  671. 20:31psychological mechanism behind this
  672. 20:32called persuasion knowledge. Basically,
  673. 20:35what this means is that the moment that
  674. 20:37somebody recognizes that you are trying
  675. 20:39to persuade them, they stop only
  676. 20:41thinking about what you're saying, and
  677. 20:43they start questioning why [music]
  678. 20:45you're saying it. Are you recommending
  679. 20:46this because it's best for me or because
  680. 20:48you want my email or money? And this is
  681. 20:50why normal calls to actions feel so
  682. 20:52icky. The mistake is treating it like
  683. 20:54payment the viewer owes you for the
  684. 20:57value that you've already gave them.
  685. 20:59That's not how it works, and that's not
  686. 21:00how the viewer sees it, that's for sure.
  687. 21:01That's what a bad call to action looks
  688. 21:03like, that can actually kill your video.
  689. 21:04But, the reframe to make the best calls
  690. 21:06to actions is actually super simple.
  691. 21:07Because the best call to actions keep
  692. 21:09giving value. The action becomes the
  693. 21:12most useful next step for what the
  694. 21:14viewer now wants. A really good example
  695. 21:16of this is a video that we made for a
  696. 21:18client Instantly AI. We made this video
  697. 21:20called Watch Me Start and Sell a
  698. 21:21Service. This video made hundreds of
  699. 21:23thousands of dollars single-handedly,
  700. 21:25completely organically from YouTube. And
  701. 21:26what we did is we started and sold a new
  702. 21:28service from scratch, and we tried to
  703. 21:30get somebody to pay us within a 10-hour
  704. 21:31timeframe. That was the challenge. And
  705. 21:33after creating the offer and the
  706. 21:34pricing, we [music] needed clients. And
  707. 21:36so the whole narrative that we took was
  708. 21:37that paid ads and content would have
  709. 21:39just taken too long [music] to crack.
  710. 21:40And so the realistic option was cold
  711. 21:42email. Because cold email you can turn
  712. 21:44on right now, you can send as many
  713. 21:46emails as you want, and it's a game of
  714. 21:47math. You send enough emails, enough
  715. 21:48people reply, you book enough calls, and
  716. 21:50if you take your close rate into
  717. 21:51consideration, you close the deal. But,
  718. 21:54the problem with cold email is that
  719. 21:56domains would normally take around 2
  720. 21:57weeks to warm up. This thing with cold
  721. 21:59email marketing, you need to warm up
  722. 22:00your domains in order to land in the
  723. 22:01inbox. And we only have 10 hours, so
  724. 22:03that wasn't going to work. And so
  725. 22:04basically, we intentionally put
  726. 22:05ourselves in this pickle where, well,
  727. 22:07there's no way we're going to be able to
  728. 22:08do this challenge. But, funny enough,
  729. 22:10Instantly had just released pre-warmed
  730. 22:11domains that we could use immediately
  731. 22:13and skip the entire warm-up process.
  732. 22:15This was a new feature that Instantly
  733. 22:17just [music] released, and they wanted
  734. 22:18to tie into a video in order to promote,
  735. 22:20and we had to figure out how to do it.
  736. 22:21And that's actually where this idea
  737. 22:22stemmed from. And then it just became a
  738. 22:24super viral video that made them
  739. 22:25hundreds of thousands of dollars, which
  740. 22:26is pretty nice. Within the story, it
  741. 22:28basically became the only realistic way
  742. 22:30to complete the challenge. And so we
  743. 22:31didn't interrupt the video to promote
  744. 22:33it. The viewer understood the problem
  745. 22:35that we had, they [music] saw Instantly
  746. 22:37become the solution. By then, the viewer
  747. 22:39just wants us to complete the challenge.
  748. 22:40They're bought in. And so the feature
  749. 22:41almost becomes one of the heroes of the
  750. 22:44video because it enables the outcome
  751. 22:46that they [music] clicked to see. And so
  752. 22:47it had the complete opposite effect of a
  753. 22:49normal ad. The comments literally called
  754. 22:51it the best advertisement they'd ever
  755. 22:52seen. Hundreds of people were agreeing
  756. 22:55with this, and while also talking about
  757. 22:57how much they actually loved the video,
  758. 22:58too, whilst [music] it being an ad,
  759. 22:59which is, honestly, pretty unheard of.
  760. 23:01I've never really seen that happen
  761. 23:02before. That one video generated
  762. 23:03multi-six figures in [music] attributed
  763. 23:05revenue directly through the tracking
  764. 23:06links in the description, and it was one
  765. 23:08of the videos that helped instantly add
  766. 23:09over a million dollars on your recurring
  767. 23:10revenue organically from YouTube.
  768. 23:11[music] And that product converted
  769. 23:13because it made the video better. It
  770. 23:15solved a real problem, completed the
  771. 23:17story, and helped fulfill on the exact
  772. 23:19promise that the viewer clicked for. So,
  773. 23:21if you sell a product or software, don't
  774. 23:23start by asking, "How do I promote my
  775. 23:24product?" Start with the outcome
  776. 23:26>> [music]
  777. 23:26>> that the viewer actually clicked for.
  778. 23:28Map its real constraints, and then find
  779. 23:30where your product genuinely makes it
  780. 23:32possible, easier, faster, or better,
  781. 23:34[music] genuinely. Then you want to help
  782. 23:35the viewer understand why it belongs,
  783. 23:38and then show it doing the useful job.
  784. 23:40Just demonstrate it. And if it doesn't
  785. 23:41help that outcome, don't force it.
  786. 23:42Otherwise, you'll just come across as
  787. 23:43promotional. Now, that said, if you sell
  788. 23:45a service, coaching, or expertise, the
  789. 23:46application of this can look [music]
  790. 23:48slightly different because the service
  791. 23:49normally can't really be a literal tool
  792. 23:51inside the story. And in that case, ask,
  793. 23:54"What would help this viewer implement
  794. 23:56what I've already taught them that I
  795. 23:57physically cannot [music] provide in a
  796. 23:59non- interactive video, which a YouTube
  797. 24:01video is?" And so, this is essentially a
  798. 24:02lead magnet that could come in the form
  799. 24:04of a template, calculator, a free
  800. 24:06diagnostic, a swipe file, a checklist.
  801. 24:08Like, for example, one of our clients,
  802. 24:09Sam Peller, went from zero to $400,000
  803. 24:11per month from YouTube, [music] top
  804. 24:12channel in his niche. And one of his
  805. 24:14successful videos was the best Facebook
  806. 24:16ad creative strategy for 2026, got over
  807. 24:17100,000 views. And so, that video was
  808. 24:19basically teaching them to find proven
  809. 24:21ad concepts and deciding what are the
  810. 24:23best ads for them to make instead of
  811. 24:24guessing. And so, where they'd otherwise
  812. 24:25need to hunt [music] through Meta's ad
  813. 24:27library in order to find these
  814. 24:29inspiration ads, instead, we just gave
  815. 24:30them a continuously updated library of
  816. 24:32winning ads. And they had to opt in via
  817. 24:35the link in the description in order to
  818. 24:36get that. And then we got that
  819. 24:37information, and then we called them,
  820. 24:39and then we sold them. And Sam [music]
  821. 24:40sells deals within the range of five to
  822. 24:4210, or even more, thousand dollars per
  823. 24:44month. His average lifetime value is
  824. 24:46probably within the 50 to 100K range. If
  825. 24:48you think about it, for the person who
  826. 24:49clicks because they wanted the best ad
  827. 24:51creative strategy, [music] that isn't an
  828. 24:53interruption. It's an extra result that
  829. 24:55they didn't expect to get. They receive
  830. 24:57it and they're like, "Oh my god, thank
  831. 24:59you so much." right? The video didn't
  832. 25:00[music] need to make the entire sale. It
  833. 25:02just made the next useful step obvious
  834. 25:05and then the funnel can build that
  835. 25:06needed trust for a bigger commitment.
  836. 25:08They opted in, they [music] got put on
  837. 25:09the newsletter, the newsletter nurtured
  838. 25:11them and they got all these emails and
  839. 25:13eventually they took action and they
  840. 25:14bought. And to be honest, sometimes a
  841. 25:15direct call to action is the most useful
  842. 25:17next step as well. Like I can literally
  843. 25:19demonstrate this right now with this
  844. 25:20video. [music] If you're an established
  845. 25:22business or brand and you want to grow
  846. 25:24your YouTube channel but you want us to
  847. 25:26actually grow the channel for you,
  848. 25:28there's a link in the description where
  849. 25:30you can apply to work with us. And if
  850. 25:32you qualify, you'll be able to book a
  851. 25:33call directly with me or my team and on
  852. 25:35that call we'll give you a free YouTube
  853. 25:36[music] strategy for your channel
  854. 25:37including the video ideas that we think
  855. 25:39you should make. If the strategy aligns
  856. 25:41and [music] we both think it's a good
  857. 25:42fit, then we'll run the channel and grow
  858. 25:43it from there for you. And if it
  859. 25:45doesn't, you'll still walk away with a
  860. 25:46free strategy anyway and some video
  861. 25:48ideas that you can use for yourself. So
  862. 25:49it's really a win-win. And so you can
  863. 25:50click that link in the description, you
  864. 25:52can book a call and we will chat and we
  865. 25:54will see if it's a good fit. Now you see
  866. 25:55what I did there? I can give you that
  867. 25:56direct call to action because it
  868. 25:58genuinely helps, potentially you in a
  869. 26:00way I physically cannot through the
  870. 26:01video. And so I can teach the psychology
  871. 26:03here for free but I can't personally
  872. 26:05look at your channel, understand your
  873. 26:06business and give you the exact ideas
  874. 26:08that, well, I would [music] propose to
  875. 26:11you without actually speaking to you.
  876. 26:12And so even the call itself gives the
  877. 26:14right viewer something valuable and
  878. 26:17whether they ultimately become a client
  879. 26:18or not, it doesn't really matter. And
  880. 26:19notice as well when I gave you that call
  881. 26:21to action as well. Like I didn't
  882. 26:22interrupt the video eight minutes in
  883. 26:24with just a "By the way, if you want to
  884. 26:26me to grow your business YouTube
  885. 26:27channel, you can click on the
  886. 26:27description." Like I didn't do that. It
  887. 26:29was actually at a point where I was just
  888. 26:31planning out this video and I was like,
  889. 26:32"Oh, that's probably a good example
  890. 26:34where I'm using [music] my own call to
  891. 26:35action as an example and maybe some of
  892. 26:37you would like that extra help." That is
  893. 26:39when a direct call to action works best,
  894. 26:41when the action itself genuinely gives
  895. 26:43the right viewer more value. So before
  896. 26:45you add any CTA, ask the question, "How
  897. 26:48can I genuinely help this viewer even
  898. 26:50more beyond what I can physically give
  899. 26:52them in this video and have it come from
  900. 26:55a place of like that genuine question.
  901. 26:57[music] And a very key thing here is
  902. 27:00would you recommend it in the same way
  903. 27:02if you have no affiliation to it?
  904. 27:04Because that is what you should be
  905. 27:05keeping in mind whenever you get that
  906. 27:07call to [music] action. And also to make
  907. 27:08sure the timing's right, does the
  908. 27:10commitment match the trust and desire
  909. 27:12that you've created? Because if your
  910. 27:13only answer is, "I want that email,
  911. 27:15call, or purchase." then you're still
  912. 27:17thinking about what [music] you want to
  913. 27:18take. And I promise you it's going to
  914. 27:20have the exact opposite result that you
  915. 27:21want. So, when a video doesn't perform,
  916. 27:24stop treating YouTube [music] like some
  917. 27:26black box and assuming that there must
  918. 27:28be a problem with the algorithm. Simply
  919. 27:30ask, "Which decision did the viewer not
  920. 27:33make?" Think about [music] it. Which
  921. 27:35decision did the viewer not make out of
  922. 27:38those four steps that I laid out? Did
  923. 27:40the right viewer not even care about
  924. 27:42that idea in the first place? [music]
  925. 27:43Did they care, but they chose another
  926. 27:45video instead? Did they click, but they
  927. 27:47didn't continue watching? Or did they
  928. 27:49watch, but they never [music] committed
  929. 27:50to the next step. Once you identify the
  930. 27:53decision that isn't happening, you've
  931. 27:55identified the bottleneck. And then, you
  932. 27:56can [music] fix that specific problem
  933. 27:58instead of randomly changing the title,
  934. 28:00editing, or CTA and hoping that
  935. 28:02something works without actually having
  936. 28:03a clue. You have to understand this.
  937. 28:05YouTube performance is the result of a
  938. 28:08chain of viewer decisions. [music] Find
  939. 28:09the decision that isn't happening and
  940. 28:11you found the bottleneck. Viewers make
  941. 28:13the decisions that algorithm measures
  942. 28:15and scales that. That doesn't mean
  943. 28:16making great videos is effortless. You
  944. 28:18still need the research, execution, and
  945. 28:20[music] iteration, but the diagnosis
  946. 28:22becomes embarrassingly simple. And if
  947. 28:24there's one part of this process that
  948. 28:27businesses specifically get wrong, it's
  949. 28:29that final part, which is converting
  950. 28:30viewers into actual buyers. Because if
  951. 28:32you do it badly, the call to action can
  952. 28:34literally kill the video and you still
  953. 28:36end up with no conversions at the end of
  954. 28:38it. But if you do it properly, it can
  955. 28:39make the video even more valuable, help
  956. 28:41it perform better, and convert at an
  957. 28:43incredible high rate. [music] And that
  958. 28:45is how we create individual videos that
  959. 28:47have generated hundreds of thousands of
  960. 28:48dollars. So, if you want the exact
  961. 28:49system to turn viewers into [music]
  962. 28:51buyers backed by literally millions of
  963. 28:53dollars in directly attributed YouTube
  964. 28:56sales, then click this video here and
  965. 28:57[music] I'll walk you through the entire
  966. 28:59thing end to end from the very first
  967. 29:01point of what you need to [music] be
  968. 29:02doing all the way to the very last point
  969. 29:04in the funnel and everything in between.
  970. 29:05I'll see you over there.

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