Once You Learn Psychology, YouTube Becomes Embarrassingly Simple — Transcript
Full transcript
- 0:00Once you understand the psychology
- 0:02behind YouTube, the platform becomes
- 0:04embarrassingly simple. You see, most
- 0:06people think succeeding on YouTube is
- 0:07about figuring out the algorithm, but
- 0:09the algorithm isn't the one deciding
- 0:12whether to click your video. The
- 0:13algorithm isn't the one that gets bored
- 0:15and stops watching. The algorithm isn't
- 0:17the one that trusts you and subscribes
- 0:18to your channel and buys your product,
- 0:20either. The viewer does. All the
- 0:22algorithm can really do is measure those
- 0:24viewers' decisions and scale the
- 0:26response of those viewers, which means
- 0:29your idea, title, thumbnail, editing,
- 0:31and call to action if you have one,
- 0:33aren't really separate algorithm
- 0:35tactics. They're all different ways of
- 0:37influencing the psychology of the person
- 0:40on the other side of the screen, which
- 0:41is the viewer. And across every single
- 0:43YouTube video, there are four key parts
- 0:46of psychology you need to get right if
- 0:48you want to grow your channel. If you
- 0:50get any one of them wrong, it creates a
- 0:51bottleneck, and it can stop the entire
- 0:54video from performing. And that's
- 0:55regardless of how well you do everything
- 0:57else. But, once you understand all four,
- 1:00you can look at almost any single video
- 1:02that you make and identify where exactly
- 1:05the bottleneck is and know which part
- 1:07you actually need to fix in [music]
- 1:08order to get your channel to blow up.
- 1:10Now, if you don't know who I am or why
- 1:11you should listen to me, my name is Jake
- 1:12Trinder, and I'm the guy behind the
- 1:14scenes running YouTube channels for some
- 1:15of the biggest [music] creators and
- 1:17online businesses and brands in the
- 1:18world, including Gary Vee, Ali Abdaal,
- 1:21as well as many others. I built multiple
- 1:23YouTube channels from zero to over
- 1:24$100,000 per month completely
- 1:26organically from scratch, and everything
- 1:28I'm about to show you comes from the
- 1:29[music] actual videos and data behind
- 1:31those results. So, in this video, what
- 1:33I'm going to do is break down all four
- 1:35parts of YouTube psychology and give you
- 1:37a simple way to identify [music] what is
- 1:39actually stopping your videos from
- 1:41performing the way that you want them
- 1:42to. Starting with the first part, which
- 1:44is demand psychology, [music] or more
- 1:46simply put, do they actually care?
- 1:48Because if somebody doesn't care about
- 1:49the video in the first place, there is
- 1:51no reason for them to click it, let
- 1:53alone watch it. You can create the
- 1:54nicest-looking thumbnail on YouTube, but
- 1:56if nobody cares about the actual video
- 1:58in the first place, nobody's going to
- 2:00click it. And if they never click, they
- 2:02can never watch, subscribe, watch
- 2:04another video, or become a customer. And
- 2:06so, everything downstream has been cut
- 2:08off before even gets a chance [music] to
- 2:10work. When people say the video idea is
- 2:13the most important part of a YouTube
- 2:14video and growing your channel, that is
- 2:16the reason why. Because the demand
- 2:19around the video idea in the first place
- 2:21is what dictates whether the video can
- 2:24even succeed at any layer below it. So,
- 2:26first, understand the target market
- 2:28you're making the video for, who the
- 2:30viewer is, the outcome they want, and
- 2:32where they are in terms of awareness,
- 2:34which means what they understand and
- 2:36what they value enough to give attention
- 2:39to. When you genuinely understand your
- 2:40target market properly, you're able to
- 2:42form a hypothesis about what they
- 2:43genuinely care about and what they
- 2:45actually might watch. But, at this
- 2:46point, it's still a hypothesis. So, to
- 2:48turn that hypothesis to a fact and know
- 2:51that the viewer cares about it and know
- 2:53that there's demand around it, with
- 2:54every video you want to validate the
- 2:55demand around the topic, and [music] you
- 2:57want proof of that specifically on
- 2:59YouTube, nowhere else, not on LinkedIn,
- 3:02not on paid advertising, not in blog
- 3:04articles, on YouTube specifically,
- 3:07organic traffic. Because it's very easy
- 3:09to come up with a topic that logically
- 3:11makes sense for your target market, but
- 3:13that doesn't mean that people actually
- 3:15want to watch it on YouTube. Literally,
- 3:16all you have to do to validate this
- 3:18demand is go to YouTube, search the
- 3:20topic, and look [music] at several
- 3:21recent comparable videos from relevant
- 3:24channels in the niche. And you want to
- 3:25be asking what amount of views did it
- 3:28typically get? What does the realistic
- 3:30upper end of that look like? And would
- 3:31that amount of demand actually be enough
- 3:34for what you're trying to achieve in
- 3:35[music] terms of growth, but also in
- 3:37terms of getting buyers? Now, to
- 3:39emphasize, the word recent matters a lot
- 3:41here, because you're trying to
- 3:42understand what this viewer is choosing
- 3:44to watch right now, which can change
- 3:46incredibly quickly in a niche, for
- 3:48example, like AI. And another thing
- 3:49that's important but heavily overlooked
- 3:51when assessing demand around something,
- 3:53is check where the traffic is coming
- 3:55from. Click on the video, look at the
- 3:57comments. Does the amount of comments
- 3:59look skeptical for the amount of views
- 4:01the video has? There's also free
- 4:02extensions you can use like ViewStats
- 4:04free extension, where it shows you the
- 4:06shape of the view graph. So, you can
- 4:07look at it and see, does this look like
- 4:09it's had maybe paid traffic or external
- 4:11traffic pushed to it? Because we don't
- 4:12care about videos that have 2 million
- 4:14views, but 2 million of those views came
- 4:16from paid ads. Now, when we find that
- 4:18evidence of demand and significant
- 4:19amount of it, those views are behavioral
- 4:22evidence of care. That first piece that
- 4:24we need. If we're seeing repeated recent
- 4:26performance around a given topic, that
- 4:28is a far stronger signal than just one
- 4:30old video or random outlier. Now, what
- 4:32if the demand doesn't exist around the
- 4:35exact thing that you want to discuss and
- 4:36make videos around? Now, this doesn't
- 4:38necessarily mean that the information
- 4:40isn't useful, but what it does mean is
- 4:42that you have an extra psychological
- 4:43job. You need to make it relevant to
- 4:45something the viewer already does value.
- 4:47Let me give you a real example with a
- 4:49channel that we're running right now.
- 4:50So, we have a client called Tessa, who
- 4:52helps women with insulin. And these
- 4:54women want help with their insulin
- 4:55levels in order to achieve outcomes like
- 4:57better health and fat loss. Now, as I
- 4:59said, Tessa's main selling point was
- 5:01insulin. That was her main
- 5:02differentiator and what she specialized
- 5:04in and that's what she told me when she
- 5:05came on board. But, the problem was that
- 5:07most of the market just simply wasn't
- 5:09aware of insulin as the mechanism
- 5:11[music] and they just didn't demand that
- 5:13content out directly. And compared to
- 5:15things like fat loss, they just simply
- 5:17didn't place anywhere near the same
- 5:19value on understanding insulin. So, if
- 5:22we simply led with a clinical video
- 5:24about insulin resistance, we'd just be
- 5:25asking them to care about the mechanism
- 5:27before actually showing them why it
- 5:29mattered [music] to the outcome they
- 5:30wanted. They wouldn't have resonated
- 5:32with that as the topic, because at this
- 5:34stage, they didn't even know they cared
- 5:35about it. Some of them might have not
- 5:37even known what insulin was. So, instead
- 5:39of trying to get videos to succeed that
- 5:41pretended [music]
- 5:42that people cared about this thing that
- 5:43she did specialize in, instead what we
- 5:45did was we repositioned it. We made
- 5:48videos around what they genuinely cared
- 5:49about, fat loss, and we used insulin as
- 5:53a unique mechanism. So instead of making
- 5:55videos around a topic that didn't have
- 5:57demand, we used the topic as a way to
- 6:00differentiate for this broader in-demand
- 6:03topic, which was fat loss. This super
- 6:05competitive topic, which otherwise would
- 6:07have been hard to stand out in, we
- 6:08leveraged insulin, this new unique
- 6:10mechanism that not a lot of people would
- 6:12have either known or understood to drive
- 6:15curiosity to get [music] them to click
- 6:17and choose our video over all of the
- 6:19others. The first video we did on this
- 6:21was if you don't understand insulin, you
- 6:23don't understand fat loss. We discovered
- 6:25a proven title format, which I'm going
- 6:26to discuss in a bit by the way, which
- 6:28was if you don't understand X, you don't
- 6:30understand Y, where X is typically the
- 6:32thing that they either don't know or
- 6:34aren't putting their attention towards
- 6:35and they definitely don't understand,
- 6:37and Y is the actual outcome that they
- 6:39want. [music] And it makes sense why
- 6:41this format works because they don't
- 6:43understand X, but they want Y, and so
- 6:45they feel the need to click to
- 6:47understand X. [music] And bearing in
- 6:49mind Tessa was pretty much starting from
- 6:50zero, and that was one of her first
- 6:51videos, that video has now done over
- 6:53130,000 views, probably much larger at
- 6:55the time of publishing this. But more
- 6:57importantly, her calendar has been
- 6:58absolutely full. In fact, I might be
- 7:00able to play a clip of Tessa right now
- 7:02so you can see the impact that that
- 7:03video has had on her, as well as the
- 7:05other ones that we made around it. It
- 7:06was like almost like a switch turned,
- 7:08right? Like all of a sudden, people
- 7:09piling into my world, booking
- 7:11appointments,
- 7:13um and I'm like, this is amazing. Very
- 7:15[music] palpable change in people coming
- 7:18into my CRM, people booking calls. Like
- 7:20literally this week I am fully booked.
- 7:23So before you approve any idea, define
- 7:25the viewer [music] and the outcome, and
- 7:26then search the topic and establish what
- 7:28several recent comparable videos
- 7:30normally get. If the demand is there,
- 7:32then build around it. And if the demand
- 7:33isn't, then choose another idea or
- 7:35connect it to a subject that the viewer
- 7:38actually already values. Please do not
- 7:40sit in a room deciding what people
- 7:41should care about. It's [music] not
- 7:43going to change anything. Find
- 7:44behavioral evidence of what they already
- 7:46care about or accept the extra job of
- 7:49making the relevance [music]
- 7:50obvious to them. And this is why the
- 7:52idea dictates everything downstream. It
- 7:54determines [music] the demand that
- 7:55you're trying to capture, what the title
- 7:57and thumbnail need to communicate, and
- 7:59also what the video has to actually
- 8:01fulfill in order to get pushed by the
- 8:03algorithm, which is really the viewer
- 8:04deciding now. But even when the demand
- 8:06is there, your video is still sitting
- 8:08beside every other video competing for
- 8:10the same [music] viewer. And so that
- 8:12proves people want the subject, but it
- 8:14doesn't give them a reason to choose
- 8:16your video over everyone else's. And
- 8:17that is where choice psychology comes
- 8:19into things. You see, if you think about
- 8:21YouTube, it's a winner-take-all
- 8:22platform. If somebody searches for a
- 8:24given topic, YouTube might give them 10
- 8:26different videos about essentially the
- 8:28exact same thing, but they can
- 8:29physically only click on one at a time.
- 8:31So the question isn't just is this a
- 8:33good title and thumbnail, it's compared
- 8:35to everything else in front of them, why
- 8:37would they choose yours over everyone
- 8:40else's? Demand tells you the attention
- 8:42exists, but the packaging determines how
- 8:44much of that attention your video
- 8:46actually captures. [music] And so the
- 8:47question that you need to answer is how
- 8:50do you know which title and thumbnail
- 8:52they're actually more likely to choose?
- 8:53You [music] simply look at the choices
- 8:56the same or similar viewers have already
- 8:58made. Let me explain. If a certain
- 9:01framing of title, for example, has
- 9:03repeatedly made those people click, that
- 9:05is behavioral evidence that it
- 9:06resonates. A title format is simply a
- 9:08repeatable way of packaging [music]
- 9:10different topics around the same
- 9:12underlying reason and psychology of
- 9:14clicking. So for example, how to get an
- 9:17outcome so fast it feels like cheating.
- 9:20This is a real title format that's mega
- 9:22successful on YouTube and proven across
- 9:23many different niches. As you can see,
- 9:26the outcome in the middle is variable,
- 9:28it can change, but the psychology
- 9:30underneath why this title works stays
- 9:32similar, which is that it makes the
- 9:34result feel unusually fast, easy, and
- 9:36almost like an unfair advantage, like a
- 9:38cheat code. Before we get ahead of
- 9:40ourselves, though, that doesn't mean you
- 9:42can just copy the words. You need to
- 9:43understand why they worked and whether
- 9:46that reason genuinely meshes with what
- 9:49your viewer wants. Because a mistake I
- 9:51see a lot is seeing a title format that
- 9:53is genuinely successful and a proven
- 9:55format that works very, very well in
- 9:56some niches. And people try and take
- 9:58that over to their niche, but the
- 9:59reasons as to why it worked in that
- 10:02niche do not transfer over to their
- 10:05audience. Because the psychographics and
- 10:07the viewing behaviors of those audiences
- 10:09are entirely separate. For example,
- 10:11people have taken videos from the
- 10:12entertainment niche, like Mr. Beast's $1
- 10:15versus $1 million,
- 10:17>> [music]
- 10:17>> and taking it over to the educational or
- 10:19business niche, and it completely flops
- 10:20for the educational and business
- 10:22channels [music] because they are two
- 10:23completely different audiences with
- 10:24different preferences, and their brains
- 10:27>> [music]
- 10:27>> work differently. Now, to give you an
- 10:29example, we had already validated demand
- 10:31around losing visceral fat for our
- 10:33client Dr. Shawn O'Mara. This is another
- 10:35channel that we run. But we still needed
- 10:36to give those viewers a reason to choose
- 10:38his video over the thousands of others
- 10:40that it would be competing against, cuz
- 10:41that is a very competitive topic.
- 10:43Essentially, again, fat loss, [music]
- 10:44visceral fat, a little bit more niche,
- 10:46but these videos were getting millions
- 10:47of views still. So, we had to figure out
- 10:49how to stand out. So, what we did is we
- 10:51found videos like how to [music] study
- 10:52so fast it feels like cheating, along
- 10:54with the same format working across
- 10:56many, many other niches as well. Very
- 10:58proven format, but hadn't been done in
- 11:00his niche. And when I was doing this
- 11:01research to find these formats, [music]
- 11:03it wasn't so that I could find some
- 11:04magic words that I could copy. It was
- 11:06understanding the actual psychology
- 11:08behind why those words worked and if
- 11:10that would also transfer over to our
- 11:12audience. Which, when you think about
- 11:13the person who wants to lose visceral
- 11:15fat, it most definitely does. Because
- 11:17visceral fat is dangerous. They don't
- 11:19just want to lose it, but they want it
- 11:20gone as quickly as possible. Ideally,
- 11:22they'd literally delete it right now.
- 11:24So, naturally, the so fast part of the
- 11:26title speaks directly to that agency.
- 11:28And the feels like cheating part makes
- 11:30it sound easy, like there's some
- 11:32unfairly effective cheat code they don't
- 11:34currently know. And by the way,
- 11:35everything I just went over in terms of
- 11:37finding proven titles, so you know what
- 11:39your viewers will resonate with, goes
- 11:40the exact same for thumbnails. So, if
- 11:42the thumbnail for one doesn't get the
- 11:44attention of your target market and
- 11:46immediately resonate with them, then
- 11:48knowing that this video is for them,
- 11:49[music] and two, making the idea clear,
- 11:51so the value proposition of what they're
- 11:53going to get out of the video isn't
- 11:54[music] at least implied very clearly
- 11:56enough to get them to read the title,
- 11:58then you're probably not going to win
- 11:59the view. Because they didn't even see
- 12:00the title in the [music] first place.
- 12:01So, instead of getting that result, what
- 12:03we did to make sure our thumbnail was
- 12:05the one that grabbed the attention over
- 12:06all of the others and actually got
- 12:08clicked on is we used bright red blocks
- 12:10with large white [music] text against a
- 12:11dark background. And then we used a
- 12:13simple male before and after
- 12:15transformation from fat to shredded
- 12:17because the audience is predominantly
- 12:19male and Dr. Shawn in medical scrubs on
- 12:21[music] the left. The reason why we used
- 12:22the red blocks with the white text is
- 12:24because this was working across all of
- 12:25YouTube, [music] very proven thumbnail
- 12:27format and way of having text in
- 12:29thumbnails. Diary of a CEO, one of the
- 12:31most successful podcasts, was really the
- 12:32one that pioneered it and then many
- 12:34others have taken it across [music]
- 12:35different niches. The visual
- 12:37transformation from fat to shredded
- 12:38obviously immediately grabs the
- 12:40attention of the target market because
- 12:42it's literally visualizing the dream
- 12:43outcome that they want. And then Dr.
- 12:45Shawn in medical scrubs immediately
- 12:47registers in the viewer's mind that he
- 12:48is a doctor and therefore he is an major
- 12:51authority to be able to speak on the
- 12:53transformation that they want to achieve
- 12:55that is right beside him in that [music]
- 12:56thumbnail. So, before they've even
- 12:58properly read anything or saw the title,
- 13:01their brain can recognize the problem,
- 13:02the transformation that they want, and
- 13:04the fact that it's coming from a doctor.
- 13:06And none of that is random, it's
- 13:08psychology, patterns, and [music]
- 13:10branding. That video is now done over
- 13:11700,000 views and counting, but more
- 13:14importantly, [music]
- 13:15using videos like this for Dr. Shawn, we
- 13:17took him from roughly 1,000 views a day
- 13:19to over 100,000 views a day, all
- 13:21long-form views organically in less than
- 13:23a month [music] from just a few videos.
- 13:25And even more importantly for his
- 13:26business, it generated so much demand
- 13:28that in their own words, it literally
- 13:30broke [music] their email marketing
- 13:31system. So, find several strong videos
- 13:34the same or similar viewers chose, then
- 13:36work out what they responded to. Speed,
- 13:39ease, [music] certainty, novelty,
- 13:40transformation, or an unfair advantage.
- 13:43But when you do this, you still need to
- 13:44understand what made them want the
- 13:47outcome in the first place. You need to
- 13:48test whether that reason fits your
- 13:50viewer and topic, transfer the
- 13:51psychology, not merely the words, and
- 13:53then judge the finished package beside
- 13:56the alternatives that you're competing
- 13:58against. So, to make this crystal clear,
- 14:00demand psychology tells you what the
- 14:02right viewer already wants. Choice
- 14:04psychology is how you turn that existing
- 14:06demand
- 14:07>> [music]
- 14:07>> into your click. Before you publish any
- 14:10video, in fact, before you actually make
- 14:12the video, ask the question, does my
- 14:14title and thumbnail give the right
- 14:15viewer a clearer and more compelling
- 14:18reason to choose this video than
- 14:20everything else around it? Because the
- 14:23moment they choose it, you've created
- 14:24[music]
- 14:25an expectation in their head. So, now
- 14:27the actual video has to prove that they
- 14:29made the right choice. And that is where
- 14:31consumption psychology comes into
- 14:33things. The moment somebody clicks on
- 14:35your video, the title and thumbnail have
- 14:37created this expectation. And now,
- 14:40they're looking for evidence they made
- 14:41the right choice or every reason to
- 14:43click off. If the hook and opening feels
- 14:45like the promised video, they're going
- 14:46to continue. But if it feels confusing,
- 14:48slow, or like you clickbaited them, then
- 14:51they're going to click off. So,
- 14:52achieving that click and getting that
- 14:53from the viewer doesn't mean that the
- 14:55choice is over. It just changes the
- 14:57question from which video should I watch
- 14:59to should I continue watching this one
- 15:01specifically? And so, choice psychology
- 15:03gets them to choose your video.
- 15:05Consumption psychology keeps confirming
- 15:08they made the right choice throughout
- 15:10the entire viewing experience, hopefully
- 15:12right until the very end. Now, the way
- 15:13we normally structure the hook is really
- 15:15simple. Promise, proof, plan. You want
- 15:17to reaffirm the promise so they know
- 15:19they're getting what they clicked for,
- 15:20and you want to back it up with proof so
- 15:22they can trust that you can actually
- 15:23deliver on that promise, and then you
- 15:25give them the plan, which is essentially
- 15:26the value proposition of what you'll
- 15:28show them, and why it's worth
- 15:29continuing. Basically, giving more
- 15:31clarity behind the promise itself. And
- 15:33so, they [music] can wrap around in
- 15:34their head, "Okay, I can genuinely see
- 15:37how they're going to help me achieve
- 15:39that promise." During the hook, you're
- 15:40answering three questions in their head.
- 15:42Am I getting what I actually clicked
- 15:43for? Can this person actually deliver
- 15:46it? And is the rest of this video worth
- 15:48my time? Do I feel genuinely confident
- 15:50in that? That's four questions, but the
- 15:52last one's not a real one. But, to be
- 15:53clear, this does not just apply to the
- 15:55hook. It applies to [music] the entire
- 15:57viewing experience. Take this video that
- 15:58we made for Glenn Cokager, for example.
- 16:00Speedrunning cold calls from $0 to first
- 16:03sale, brackets I show everything. You
- 16:04can see we used this raw thumbnail and
- 16:06this casual lower case title, [music]
- 16:08and that was because that was what we
- 16:11found was proven from where we got that
- 16:13idea from, which is a whole separate
- 16:15video. But, this was the expectation
- 16:17that we set. The speedrunning part makes
- 16:18it this fun challenge, and the $0 to
- 16:20first sale gives a clear start and
- 16:22finish, and the I show everything says
- 16:25that there won't be any gaps. It almost
- 16:27gives this impression of raw, I'm going
- 16:28to show you absolutely everything. So,
- 16:30in fact, [music] it directly what it
- 16:31says. And so, I knew that when we made
- 16:34this video, we needed to meet the
- 16:35viewers' expectation. And so, that's
- 16:37what we did. We made it a 2-hour raw cut
- 16:38video, where from start to finish, he
- 16:41built the campaign, he made the calls,
- 16:43he booked the meetings, he did the
- 16:45handoff, and then he gets paid. And he
- 16:47literally shows the entire thing in a
- 16:49very raw nature. The editing is very
- 16:52crappy [snorts] on purpose and very
- 16:54amateur, as if he edited the video. And
- 16:56so, it really met that expectation of
- 16:57the viewer, and he actually achieved the
- 16:59outcome. So, it wasn't clickbait. It
- 17:00would be very easy and common to think
- 17:02that it would need to be a shorter, more
- 17:04edited video. But, a polished 50-minute
- 17:06breakdown wouldn't have felt like
- 17:07[music] that raw start to finish
- 17:09experience that the viewer actually
- 17:10chose. And so, the point isn't that raw
- 17:12editing or 2-hour videos automatically
- 17:14retains the audience better. In fact,
- 17:15probably doesn't. But, it's that the
- 17:17title, the thumbnail, the hook, the
- 17:18structure, the delivery, the editing.
- 17:20All of it [music] needs to feel like the
- 17:22same video that they actually wanted.
- 17:24Every single part, every single moment
- 17:26should keep confirming, yes, this is
- 17:28exactly what I clicked for. And one
- 17:29thing I want to make clear is that
- 17:31people massively overcomplicate
- 17:33retention. They add open loops, pattern
- 17:35interrupts, complex storytelling
- 17:36metaphors, and flashy editing without
- 17:39actually asking whether the viewer wants
- 17:40any of it. And a lot of the time, it
- 17:42actively makes the video worse for the
- 17:43viewer, especially in educational
- 17:45niches. A younger viewer exploring a
- 17:47broad competitive market like drop
- 17:49shipping, for example, might have
- 17:50genuinely want more entertainment,
- 17:52faster editing, visual movement, and
- 17:54curiosity [music] in the video, and less
- 17:56value. But, the founder of an
- 17:57established business who clicks on a
- 17:58specific tutorial because they need an
- 18:00answer to a real problem that they have,
- 18:02probably wants proof, and clarity, and
- 18:04direct steps to the outcome that they
- 18:06[music] want. You can force the same
- 18:08retention tactics into both videos, and
- 18:10the second one can feel overproduced, a
- 18:12waste of their time, and make you harder
- 18:14to trust. So, do not ask what retention
- 18:16tactics should I ask. Ask instead, how
- 18:19does this particular viewer want to
- 18:21consume this particular idea? That's the
- 18:23right question. Now, before you script
- 18:25the video, you want to write down the
- 18:26experience your title and thumbnail
- 18:27promise. Map the shortest sequence that
- 18:30delivers on it, and then choose the
- 18:31delivery and editing around the viewer
- 18:33and format. [music] If the title,
- 18:35thumbnail, hook, structure, delivery,
- 18:37editing don't all feel like the same
- 18:38video, then you need to fix the part
- 18:40that breaks that expectation and go
- 18:42through that loop. And once you go
- 18:43through that loop, and you feel
- 18:44confident, then you've got a good plan
- 18:46for the video, and you can go ahead and
- 18:47record it. And again, retention isn't
- 18:48the goal. The Glenn Coco video is more
- 18:50than 2 hours long and has roughly 6%
- 18:52retention. [music]
- 18:53So, if you judged it purely on that
- 18:54number, you'd think the video was
- 18:55absolutely terrible. But, it reached
- 18:57roughly 300,000 [music]
- 18:58views to date, and then the next speed
- 18:59running video that we doubled down with
- 19:01also got 300,000 views. And then, those
- 19:03videos generated hundreds of thousands
- 19:05of dollars in deals. The first one,
- 19:06which was the first video on the channel
- 19:07from company zero, made $100,000 in the
- 19:09first 30 days, and that channel,
- 19:11launching it from zero with only 12
- 19:13videos in the first 6 months, made over
- 19:14a million dollars within that time
- 19:16frame. And now it's gone on to generate
- 19:17much, much more.
- 19:18>> We have just about a million dollars
- 19:21attributed to YouTube. [music]
- 19:22>> Um, so clearly 6% retention didn't mean
- 19:24the viewers were dissatisfied. The goal
- 19:26here is viewer satisfaction. Did the
- 19:28video meet the expectation, [music] give
- 19:30them the experience that they wanted,
- 19:31and leave them better off? That said,
- 19:33quality and delivery do still matter
- 19:35because the video needs to be
- 19:37comfortable to actually watch. [music]
- 19:38If you read robotically from a
- 19:40teleprompter and the viewer feels
- 19:42awkwardness and wants to leave, I mean,
- 19:44the video's just not going to succeed,
- 19:45is it? Nobody wants to watch that. So,
- 19:46consumption psychology isn't about
- 19:48forcing somebody to watch every single
- 19:50second. What it is is about giving the
- 19:52right viewer such a fitting, [music]
- 19:53valuable, and satisfying experience that
- 19:55they feel choosing your video was
- 19:57actually worth it. That said, and don't
- 19:59get me wrong, that gets you super far,
- 20:01but even a completely satisfied viewer
- 20:03can finish the video and never do
- 20:05anything afterwards, [music] which
- 20:07really when you think about it is quite
- 20:08pointless if that is what actually
- 20:09happens. And so, this is where
- 20:10conversion psychology comes into things.
- 20:13And this is the final piece of the
- 20:14puzzle. Most people give the viewer a
- 20:17ton of value, and then they'll randomly
- 20:19stop 8 minutes in just to promote a
- 20:21newsletter or book a call. Up until
- 20:23then, they've been giving, but then
- 20:25suddenly it feels like they're trying to
- 20:27take the viewer's [music] email, time,
- 20:29or money. And so, there's a real
- 20:31psychological mechanism behind this
- 20:32called persuasion knowledge. Basically,
- 20:35what this means is that the moment that
- 20:37somebody recognizes that you are trying
- 20:39to persuade them, they stop only
- 20:41thinking about what you're saying, and
- 20:43they start questioning why [music]
- 20:45you're saying it. Are you recommending
- 20:46this because it's best for me or because
- 20:48you want my email or money? And this is
- 20:50why normal calls to actions feel so
- 20:52icky. The mistake is treating it like
- 20:54payment the viewer owes you for the
- 20:57value that you've already gave them.
- 20:59That's not how it works, and that's not
- 21:00how the viewer sees it, that's for sure.
- 21:01That's what a bad call to action looks
- 21:03like, that can actually kill your video.
- 21:04But, the reframe to make the best calls
- 21:06to actions is actually super simple.
- 21:07Because the best call to actions keep
- 21:09giving value. The action becomes the
- 21:12most useful next step for what the
- 21:14viewer now wants. A really good example
- 21:16of this is a video that we made for a
- 21:18client Instantly AI. We made this video
- 21:20called Watch Me Start and Sell a
- 21:21Service. This video made hundreds of
- 21:23thousands of dollars single-handedly,
- 21:25completely organically from YouTube. And
- 21:26what we did is we started and sold a new
- 21:28service from scratch, and we tried to
- 21:30get somebody to pay us within a 10-hour
- 21:31timeframe. That was the challenge. And
- 21:33after creating the offer and the
- 21:34pricing, we [music] needed clients. And
- 21:36so the whole narrative that we took was
- 21:37that paid ads and content would have
- 21:39just taken too long [music] to crack.
- 21:40And so the realistic option was cold
- 21:42email. Because cold email you can turn
- 21:44on right now, you can send as many
- 21:46emails as you want, and it's a game of
- 21:47math. You send enough emails, enough
- 21:48people reply, you book enough calls, and
- 21:50if you take your close rate into
- 21:51consideration, you close the deal. But,
- 21:54the problem with cold email is that
- 21:56domains would normally take around 2
- 21:57weeks to warm up. This thing with cold
- 21:59email marketing, you need to warm up
- 22:00your domains in order to land in the
- 22:01inbox. And we only have 10 hours, so
- 22:03that wasn't going to work. And so
- 22:04basically, we intentionally put
- 22:05ourselves in this pickle where, well,
- 22:07there's no way we're going to be able to
- 22:08do this challenge. But, funny enough,
- 22:10Instantly had just released pre-warmed
- 22:11domains that we could use immediately
- 22:13and skip the entire warm-up process.
- 22:15This was a new feature that Instantly
- 22:17just [music] released, and they wanted
- 22:18to tie into a video in order to promote,
- 22:20and we had to figure out how to do it.
- 22:21And that's actually where this idea
- 22:22stemmed from. And then it just became a
- 22:24super viral video that made them
- 22:25hundreds of thousands of dollars, which
- 22:26is pretty nice. Within the story, it
- 22:28basically became the only realistic way
- 22:30to complete the challenge. And so we
- 22:31didn't interrupt the video to promote
- 22:33it. The viewer understood the problem
- 22:35that we had, they [music] saw Instantly
- 22:37become the solution. By then, the viewer
- 22:39just wants us to complete the challenge.
- 22:40They're bought in. And so the feature
- 22:41almost becomes one of the heroes of the
- 22:44video because it enables the outcome
- 22:46that they [music] clicked to see. And so
- 22:47it had the complete opposite effect of a
- 22:49normal ad. The comments literally called
- 22:51it the best advertisement they'd ever
- 22:52seen. Hundreds of people were agreeing
- 22:55with this, and while also talking about
- 22:57how much they actually loved the video,
- 22:58too, whilst [music] it being an ad,
- 22:59which is, honestly, pretty unheard of.
- 23:01I've never really seen that happen
- 23:02before. That one video generated
- 23:03multi-six figures in [music] attributed
- 23:05revenue directly through the tracking
- 23:06links in the description, and it was one
- 23:08of the videos that helped instantly add
- 23:09over a million dollars on your recurring
- 23:10revenue organically from YouTube.
- 23:11[music] And that product converted
- 23:13because it made the video better. It
- 23:15solved a real problem, completed the
- 23:17story, and helped fulfill on the exact
- 23:19promise that the viewer clicked for. So,
- 23:21if you sell a product or software, don't
- 23:23start by asking, "How do I promote my
- 23:24product?" Start with the outcome
- 23:26>> [music]
- 23:26>> that the viewer actually clicked for.
- 23:28Map its real constraints, and then find
- 23:30where your product genuinely makes it
- 23:32possible, easier, faster, or better,
- 23:34[music] genuinely. Then you want to help
- 23:35the viewer understand why it belongs,
- 23:38and then show it doing the useful job.
- 23:40Just demonstrate it. And if it doesn't
- 23:41help that outcome, don't force it.
- 23:42Otherwise, you'll just come across as
- 23:43promotional. Now, that said, if you sell
- 23:45a service, coaching, or expertise, the
- 23:46application of this can look [music]
- 23:48slightly different because the service
- 23:49normally can't really be a literal tool
- 23:51inside the story. And in that case, ask,
- 23:54"What would help this viewer implement
- 23:56what I've already taught them that I
- 23:57physically cannot [music] provide in a
- 23:59non- interactive video, which a YouTube
- 24:01video is?" And so, this is essentially a
- 24:02lead magnet that could come in the form
- 24:04of a template, calculator, a free
- 24:06diagnostic, a swipe file, a checklist.
- 24:08Like, for example, one of our clients,
- 24:09Sam Peller, went from zero to $400,000
- 24:11per month from YouTube, [music] top
- 24:12channel in his niche. And one of his
- 24:14successful videos was the best Facebook
- 24:16ad creative strategy for 2026, got over
- 24:17100,000 views. And so, that video was
- 24:19basically teaching them to find proven
- 24:21ad concepts and deciding what are the
- 24:23best ads for them to make instead of
- 24:24guessing. And so, where they'd otherwise
- 24:25need to hunt [music] through Meta's ad
- 24:27library in order to find these
- 24:29inspiration ads, instead, we just gave
- 24:30them a continuously updated library of
- 24:32winning ads. And they had to opt in via
- 24:35the link in the description in order to
- 24:36get that. And then we got that
- 24:37information, and then we called them,
- 24:39and then we sold them. And Sam [music]
- 24:40sells deals within the range of five to
- 24:4210, or even more, thousand dollars per
- 24:44month. His average lifetime value is
- 24:46probably within the 50 to 100K range. If
- 24:48you think about it, for the person who
- 24:49clicks because they wanted the best ad
- 24:51creative strategy, [music] that isn't an
- 24:53interruption. It's an extra result that
- 24:55they didn't expect to get. They receive
- 24:57it and they're like, "Oh my god, thank
- 24:59you so much." right? The video didn't
- 25:00[music] need to make the entire sale. It
- 25:02just made the next useful step obvious
- 25:05and then the funnel can build that
- 25:06needed trust for a bigger commitment.
- 25:08They opted in, they [music] got put on
- 25:09the newsletter, the newsletter nurtured
- 25:11them and they got all these emails and
- 25:13eventually they took action and they
- 25:14bought. And to be honest, sometimes a
- 25:15direct call to action is the most useful
- 25:17next step as well. Like I can literally
- 25:19demonstrate this right now with this
- 25:20video. [music] If you're an established
- 25:22business or brand and you want to grow
- 25:24your YouTube channel but you want us to
- 25:26actually grow the channel for you,
- 25:28there's a link in the description where
- 25:30you can apply to work with us. And if
- 25:32you qualify, you'll be able to book a
- 25:33call directly with me or my team and on
- 25:35that call we'll give you a free YouTube
- 25:36[music] strategy for your channel
- 25:37including the video ideas that we think
- 25:39you should make. If the strategy aligns
- 25:41and [music] we both think it's a good
- 25:42fit, then we'll run the channel and grow
- 25:43it from there for you. And if it
- 25:45doesn't, you'll still walk away with a
- 25:46free strategy anyway and some video
- 25:48ideas that you can use for yourself. So
- 25:49it's really a win-win. And so you can
- 25:50click that link in the description, you
- 25:52can book a call and we will chat and we
- 25:54will see if it's a good fit. Now you see
- 25:55what I did there? I can give you that
- 25:56direct call to action because it
- 25:58genuinely helps, potentially you in a
- 26:00way I physically cannot through the
- 26:01video. And so I can teach the psychology
- 26:03here for free but I can't personally
- 26:05look at your channel, understand your
- 26:06business and give you the exact ideas
- 26:08that, well, I would [music] propose to
- 26:11you without actually speaking to you.
- 26:12And so even the call itself gives the
- 26:14right viewer something valuable and
- 26:17whether they ultimately become a client
- 26:18or not, it doesn't really matter. And
- 26:19notice as well when I gave you that call
- 26:21to action as well. Like I didn't
- 26:22interrupt the video eight minutes in
- 26:24with just a "By the way, if you want to
- 26:26me to grow your business YouTube
- 26:27channel, you can click on the
- 26:27description." Like I didn't do that. It
- 26:29was actually at a point where I was just
- 26:31planning out this video and I was like,
- 26:32"Oh, that's probably a good example
- 26:34where I'm using [music] my own call to
- 26:35action as an example and maybe some of
- 26:37you would like that extra help." That is
- 26:39when a direct call to action works best,
- 26:41when the action itself genuinely gives
- 26:43the right viewer more value. So before
- 26:45you add any CTA, ask the question, "How
- 26:48can I genuinely help this viewer even
- 26:50more beyond what I can physically give
- 26:52them in this video and have it come from
- 26:55a place of like that genuine question.
- 26:57[music] And a very key thing here is
- 27:00would you recommend it in the same way
- 27:02if you have no affiliation to it?
- 27:04Because that is what you should be
- 27:05keeping in mind whenever you get that
- 27:07call to [music] action. And also to make
- 27:08sure the timing's right, does the
- 27:10commitment match the trust and desire
- 27:12that you've created? Because if your
- 27:13only answer is, "I want that email,
- 27:15call, or purchase." then you're still
- 27:17thinking about what [music] you want to
- 27:18take. And I promise you it's going to
- 27:20have the exact opposite result that you
- 27:21want. So, when a video doesn't perform,
- 27:24stop treating YouTube [music] like some
- 27:26black box and assuming that there must
- 27:28be a problem with the algorithm. Simply
- 27:30ask, "Which decision did the viewer not
- 27:33make?" Think about [music] it. Which
- 27:35decision did the viewer not make out of
- 27:38those four steps that I laid out? Did
- 27:40the right viewer not even care about
- 27:42that idea in the first place? [music]
- 27:43Did they care, but they chose another
- 27:45video instead? Did they click, but they
- 27:47didn't continue watching? Or did they
- 27:49watch, but they never [music] committed
- 27:50to the next step. Once you identify the
- 27:53decision that isn't happening, you've
- 27:55identified the bottleneck. And then, you
- 27:56can [music] fix that specific problem
- 27:58instead of randomly changing the title,
- 28:00editing, or CTA and hoping that
- 28:02something works without actually having
- 28:03a clue. You have to understand this.
- 28:05YouTube performance is the result of a
- 28:08chain of viewer decisions. [music] Find
- 28:09the decision that isn't happening and
- 28:11you found the bottleneck. Viewers make
- 28:13the decisions that algorithm measures
- 28:15and scales that. That doesn't mean
- 28:16making great videos is effortless. You
- 28:18still need the research, execution, and
- 28:20[music] iteration, but the diagnosis
- 28:22becomes embarrassingly simple. And if
- 28:24there's one part of this process that
- 28:27businesses specifically get wrong, it's
- 28:29that final part, which is converting
- 28:30viewers into actual buyers. Because if
- 28:32you do it badly, the call to action can
- 28:34literally kill the video and you still
- 28:36end up with no conversions at the end of
- 28:38it. But if you do it properly, it can
- 28:39make the video even more valuable, help
- 28:41it perform better, and convert at an
- 28:43incredible high rate. [music] And that
- 28:45is how we create individual videos that
- 28:47have generated hundreds of thousands of
- 28:48dollars. So, if you want the exact
- 28:49system to turn viewers into [music]
- 28:51buyers backed by literally millions of
- 28:53dollars in directly attributed YouTube
- 28:56sales, then click this video here and
- 28:57[music] I'll walk you through the entire
- 28:59thing end to end from the very first
- 29:01point of what you need to [music] be
- 29:02doing all the way to the very last point
- 29:04in the funnel and everything in between.
- 29:05I'll see you over there.
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