My Entitled Neighbors Took Over MY PRIVATE BEACH.. So I Banned Them From My Land! — Transcript
Full transcript
- 0:01A debt collector and a parking
- 0:02enforcement officer meet on a private
- 0:04beach.
- 0:05Sounds like the setup to a terrible
- 0:07joke, doesn't it? Unfortunately, it
- 0:09isn't a joke.
- 0:11They're the married couple living next
- 0:12door to the hero of today's story, and
- 0:14over about five summers, they managed to
- 0:16turn one man's quiet stretch of
- 0:18shoreline into what he later described
- 0:20as a small branch office of hell.
- 0:24With umbrellas.
- 0:26Entitled Bobs.
- 0:29My name's Daniel. I'm 47 and I live on a
- 0:31small private lake in Northeastern
- 0:33Pennsylvania. The kind of lake that
- 0:35doesn't show up on tourist maps and
- 0:37doesn't have a public boat launch.
- 0:39About a dozen houses spread out around
- 0:41it, a lot of trees, and not much else.
- 0:44I've got roughly 3 acres. The house sits
- 0:47up the hill and there's a path down the
- 0:49left side of my property that ends at a
- 0:51little natural sand beach. Real sand,
- 0:54not gravel, which on this lake is close
- 0:56to a miracle.
- 0:58Most of the shoreline is either rock
- 1:00shell for that black lake muck that
- 1:02swallows your flip-flop and keeps it.
- 1:05That beach is mine. It's on the deed.
- 1:07It's on the survey, and there's no
- 1:09easement across my land for anybody.
- 1:12That detail's going to matter.
- 1:14Now, my neighbors.
- 1:16I'm calling the husband Bob, and because
- 1:18I couldn't think of anything better, I'm
- 1:20calling his wife Female Bob.
- 1:23The names are stupid on purpose. They
- 1:25know who they are, and honestly, they've
- 1:27earned worse.
- 1:28Bob is a collection supervisor at an
- 1:31agency about 40 minutes from here.
- 1:33Female Bob works for a private parking
- 1:35enforcement company. The kind that
- 1:37contracts with apartment complexes,
- 1:39restaurants, marinas, and businesses
- 1:40with private lots.
- 1:42Between the two of them, their entire
- 1:44professional existence consists of
- 1:46telling strangers they owe money.
- 1:48That will also matter.
- 1:50Bob and Female Bob bought the place next
- 1:52door about five years ago. Their
- 1:54shoreline is a steep rocky drop with
- 1:57maybe 8 ft of usable mud at the bottom.
- 2:00Beautiful view.
- 2:01Terrible swimming.
- 2:03That first summer, Bob was standing near
- 2:04the bottom of his property looking
- 2:06miserable, and I said what any
- 2:08reasonable neighbor says, "Hey, if you
- 2:10guys want to swim, come down my side
- 2:12path and use the beach. I don't use it
- 2:14every day."
- 2:16There was no paperwork, no money,
- 2:18nothing formal, just neighborly
- 2:19permission to use it now and then.
- 2:22And that, folks, is how most of these
- 2:24stories begin. Not with a villain, with
- 2:26a nice guy being neighborly on a
- 2:28Tuesday.
- 2:30For the first year or two, it was
- 2:32genuinely fine.
- 2:34They came down maybe once a week, said
- 2:36hello, brought their own towels, took
- 2:37everything home. Female Bob once brought
- 2:40me a plate of brownies.
- 2:42I had zero regrets.
- 2:44Then it started to drift.
- 2:46By year three, they were down there most
- 2:48weekends, then most warm evenings, then
- 2:51they started bringing friends without
- 2:52mentioning it. I'd come around the
- 2:54corner of the house and find six people
- 2:56I'd never met floating around on
- 2:58inflatable loungers.
- 3:00Then the chairs stayed.
- 3:01Two folding chairs tucked under a tree
- 3:03instead of carried home, then an
- 3:05umbrella, then a second umbrella, then
- 3:07kids' toys, a foam noodle and one of
- 3:09those plastic sand molds shaped like a
- 3:11crab that somehow ended up in my kayak.
- 3:14Then came the cooler that lived down
- 3:16there permanently and slowly filled with
- 3:18rainwater and dead spiders.
- 3:21The final touch was a big gray plastic
- 3:23deck box, the kind you put on a patio,
- 3:25hauled down the path, and set near the
- 3:27tree line.
- 3:28Towels, floats, sunscreen, a pump, a
- 3:30folded canopy.
- 3:32I noticed all of it.
- 3:34I also kept telling myself none of it
- 3:36was worth starting a neighbor war over.
- 3:38When you live next to people, you learn
- 3:40to let some small stuff go.
- 3:43Then one Saturday, I was walking up from
- 3:45the dock and heard female Bob telling a
- 3:47carload of arriving guests, "Just park
- 3:49along the grass. Our beach is right down
- 3:51there."
- 3:52Our beach.
- 3:54I stood there for a second, felt my jaw
- 3:56tighten, and then went inside and made a
- 3:58sandwich, because apparently that's what
- 3:59I do instead of confrontation.
- 4:02And just to keep score here, the only
- 4:04things Bob and female Bob actually owned
- 4:06on Daniel's beach were two folding
- 4:08chairs and an absolutely staggering
- 4:10quantity of entitlement.
- 4:12The next escalation was harder to
- 4:14ignore.
- 4:15I'd invited my friends Mike and Laura
- 4:17out for the afternoon. I had to run into
- 4:19town for about 90 minutes, part store
- 4:21then the pharmacy. So, I told them to
- 4:23head down to the beach and I'd meet them
- 4:24there with drinks.
- 4:26When I got back, they were sitting on my
- 4:28porch with their bags packed. Bob and
- 4:30female Bob were down at the beach with
- 4:32maybe seven guests. When Mike and Laura
- 4:34had walked down the path, female Bob
- 4:36came over and told them, very
- 4:37pleasantly, that they were having a
- 4:39private family gathering that afternoon
- 4:41and asked if they'd mind using another
- 4:43spot on the lake.
- 4:45Mike and Laura knew perfectly well whose
- 4:47property it was.
- 4:48They also didn't want to start a
- 4:49screaming match with my neighbors while
- 4:51I was buying windshield wipers, so they
- 4:53came back up and waited. I apologized
- 4:55about nine times. Mike laughed it off.
- 4:58Laura didn't. She looked at me and said,
- 5:01"Daniel, that woman genuinely thought
- 5:03she had standing to remove us."
- 5:05I spent that night convincing myself it
- 5:07had been a misunderstanding. Maybe they
- 5:09thought Mike and Laura were random
- 5:11people from the road. Maybe I'd somehow
- 5:13been unclear.
- 5:15He hadn't been unclear, he'd been
- 5:17polite. Unfortunately, some people
- 5:19mistake those for the same thing.
- 5:21About 2 weeks later came the part I
- 5:23still get annoyed about. I'd been to the
- 5:25grocery store with Buddy, my yellow lab.
- 5:27Buddy's nine, weighs about 70 lb, and
- 5:30has never in his life had an aggressive
- 5:31thought. His entire personality is,
- 5:34"Hello."
- 5:35I was carrying grocery bags toward the
- 5:37house when he heard it, music,
- 5:39splashing, kids yelling, all coming from
- 5:42down at the beach.
- 5:43Buddy, who's run that path his entire
- 5:45adult life, dropped into a happy trot
- 5:47and went to see what the fuss was.
- 5:49Then I heard female Bob's voice cut
- 5:51across the water, "Get that dog out of
- 5:53here." And Bob, right behind her,
- 5:54"Daniel, call your dog." I put the bags
- 5:57down and walked down the path. There
- 5:59were eight or 10 people on my beach.
- 6:01Umbrellas, chairs, Bluetooth speaker,
- 6:03coolers, towels, kids toys.
- 6:06The gray storage box was standing open
- 6:08near the trees like they'd installed a
- 6:09concession stand.
- 6:11But he was standing in about 4 in of
- 6:13water, tail going, staring at a kid who
- 6:15very clearly wanted to pet him.
- 6:17Female Bob walked toward me with her
- 6:19arms crossed, "There are children down
- 6:21here. You can't just let him run around
- 6:23loose down here."
- 6:25"He lives here." I said. "If that dog
- 6:26knocks one of these kids over, you're
- 6:28going to have a liability problem." she
- 6:30said. "You'd be responsible."
- 6:32I looked around at my beach, my
- 6:34shoreline, my property, and all the
- 6:36stuff they'd spread across it. Then I
- 6:38said, calmly,
- 6:40"This is my beach." And she said, and I
- 6:43want to be precise here because it's
- 6:44probably the most honest sentence she
- 6:46ever spoke to me, "You know what I mean.
- 6:48We're using it right now."
- 6:50Then Bob walked over, dripping wet,
- 6:52doing the reasonable guy voice, "Come
- 6:54on, man. You've got the whole property.
- 6:56Can't you just keep the dog up by the
- 6:57house for a couple hours?"
- 6:59That was the moment it clicked.
- 7:01They didn't think they were borrowing my
- 7:03beach anymore. They thought whoever was
- 7:05occupying it at that particular moment
- 7:07was in charge of it. And that afternoon
- 7:09it happened to be them.
- 7:11I called Buddy. He came running over,
- 7:13soaking wet and delighted.
- 7:15We went back inside.
- 7:1710 guests on a man's private property
- 7:19complaining to that man about his own
- 7:21Labrador being on it?
- 7:23Somewhere a property law professor just
- 7:25woke up screaming and doesn't know why.
- 7:28The next morning I walked back down to
- 7:30clear my head.
- 7:32There was a sign. Not homemade either. A
- 7:34real aluminum sign mounted on a metal
- 7:36stake at the top of the path. Private
- 7:38beach, residents and guests only.
- 7:41I went next door and knocked. Bob
- 7:43answered holding a coffee mug and
- 7:44looking completely unbothered. Female
- 7:46Bob came up behind him. I asked about
- 7:49the sign.
- 7:50"Oh, that's just so randoms don't wander
- 7:52down from the road." Bob said. "You get
- 7:54people driving around looking for lake
- 7:55access. It protects you, honestly."
- 7:58I stared at him. "What strangers?
- 8:01Anybody walking down that path is
- 8:02already standing on my property. They'd
- 8:04be trespassing on me, not on you."
- 8:08Neither of them had much of an answer
- 8:10because there wasn't one.
- 8:12The sign wasn't really about strangers.
- 8:14Somewhere over the previous two summers,
- 8:15Bob and female Bob had quietly promoted
- 8:17themselves from guests to management.
- 8:21And now they had letterhead.
- 8:23I told them the sign came down.
- 8:25So did the storage box, chairs,
- 8:27umbrellas, cooler, toys, anything they
- 8:29were leaving there permanently.
- 8:31I told them we could go back to what
- 8:32we'd originally agreed on, occasional
- 8:34swimming, nothing stored on my property,
- 8:36and no acting like the beach belonged to
- 8:38them.
- 8:39Bob gave me that patient tone people use
- 8:42with difficult customers.
- 8:44"Daniel, none of it's hurting anything.
- 8:46It's out of the way. You barely use this
- 8:48part of your property anyway."
- 8:50That was it. That was the sentence.
- 8:53Let's appreciate Bob's logic for a
- 8:54second. Daniel wasn't using his own
- 8:56beach enough, therefore Bob apparently
- 8:58deserved it.
- 8:59Try that argument at a car dealership
- 9:01sometime.
- 9:03I didn't argue. I went home, pulled out
- 9:05my deed and survey, and read both
- 9:07carefully. No easement, no shared
- 9:09access, nothing granting the neighboring
- 9:11parcel any right to cross my property.
- 9:14Then I spent $200 and an hour with a
- 9:16local real estate attorney named Nathan,
- 9:18mostly for peace of mind.
- 9:21Nathan read everything and gave me the
- 9:22simple version. I'd given them
- 9:23permission, permission wasn't an
- 9:25easement, and permission could be
- 9:27withdrawn.
- 9:28His advice was equally simple. Put it in
- 9:31writing. Give them a reasonable deadline
- 9:32to remove their stuff. Don't debate
- 9:34property law with them. Document
- 9:36everything. If they crossed onto the
- 9:38property after permission was withdrawn,
- 9:40deal with it then.
- 9:42So, I wrote a one-page letter. Polite,
- 9:44plain, no dramatic legal language.
- 9:47Effective in 14 days, permission to
- 9:48enter my property was withdrawn. Please
- 9:51remove all personal belongings before
- 9:53then.
- 9:54I even offered to help carry the storage
- 9:56box back uphill.
- 9:57They removed everything on day 13.
- 10:00Slowly, loudly, with an impressive
- 10:03amount of sighing.
- 10:04I put a simple cedar gate across the top
- 10:06of the path and hung a normal private
- 10:08property no trespassing sign on it.
- 10:11Bob came over that evening. "You can't
- 10:13just cut off access we've had for
- 10:14years," he said. "There's established
- 10:16use here. There are rights that attach
- 10:18to that. I deal with legal all day,
- 10:21Daniel. I know how this works."
- 10:23I told him Nathan disagreed.
- 10:25And that was all I said.
- 10:27The most dangerous man in America isn't
- 10:29necessarily a lawyer. Sometimes, it's a
- 10:31guy who's worked down the hall from a
- 10:33legal department long enough to think he
- 10:34absorbed a law degree through the
- 10:36drywall.
- 10:38To their credit, they didn't test the
- 10:39gate. For about 3 weeks, everything was
- 10:42quiet. I genuinely thought that was the
- 10:43end of it.
- 10:44Then, on a Thursday afternoon, I drove
- 10:46my pickup to a marina complex on the
- 10:48bigger lake about 15 minutes away.
- 10:51There's a bait shop and a casual
- 10:53waterfront restaurant there that does
- 10:54pretty good fish tacos.
- 10:57They share a private parking lot managed
- 10:58by a contracted enforcement company.
- 11:01Guess which company.
- 11:03I bought a bag of shiners and a coffee,
- 11:05kept the receipt in my shirt pocket out
- 11:06of habit, ate outside, and came back to
- 11:09the truck maybe 25 minutes later.
- 11:11There was a yellow wheel boot on the
- 11:13front driver side wheel. Under the wiper
- 11:15was a violation notice. $325.
- 11:19Reason, unauthorized vehicle
- 11:21non-customer parking.
- 11:23At the bottom in smaller print, it said
- 11:25the citation could be paid or disputed
- 11:27within 30 days before being eligible for
- 11:29referral to collections.
- 11:31I was genuinely angry for about 8
- 11:33seconds. Then I read the issuing
- 11:36employee's name, Female Bob.
- 11:39I actually laughed out loud. A guy
- 11:41loading a kayak into his SUV looked at
- 11:43me like I'd lost my mind.
- 11:45I went inside and asked for the marina
- 11:47manager, a guy named Ron. I showed him
- 11:49my receipt, the notice, and the boot. I
- 11:51told him my truck had a parking mode
- 11:53dashcam with timestamps and asked if he
- 11:55could check his cameras, too.
- 11:57Ron pulled up the footage. It showed me
- 11:59park. It showed me walk into the bait
- 12:01shop. It showed me sit down on the
- 12:02restaurant patio. Then 11 minutes later,
- 12:05a marked parking enforcement vehicle
- 12:07entered the lot, passed two rows of
- 12:09cars, and drove directly to my truck.
- 12:12Ron watched that part twice. Then he
- 12:14said, "That's not a patrol. That's a
- 12:16B-Line."
- 12:17He called the enforcement company
- 12:18himself. The boot came off without
- 12:20charge, and the citation was formally
- 12:22marked as disputed.
- 12:24I assumed Female Bob had just made one
- 12:26incredibly stupid decision, and that
- 12:28would be the end of it. Then Bob decided
- 12:30to participate.
- 12:32Bob's agency handled delinquent accounts
- 12:34for several private parking operators in
- 12:36the area, including hers.
- 12:389 days later, I got a collection letter.
- 12:40Standard agency envelope, standard
- 12:42aggressive language, outstanding balance
- 12:44$325 plus a $47 administrative fee.
- 12:48Prompt payment requested.
- 12:50The agency name at the top of the letter
- 12:52was Bob's employer. Remember, the
- 12:54original notice gave me 30 days to pay
- 12:56or dispute the citation before any
- 12:58referral to collections. It had been 9
- 13:01days, and the charge was already
- 13:03formally disputed.
- 13:05I sat at my kitchen table and read the
- 13:06letter three times. Then I called
- 13:08Nathan.
- 13:10"I think my neighbors just mailed us
- 13:11evidence," I said. There was a pause.
- 13:14Then Nathan said, very quietly, "Please
- 13:16tell me you kept the envelope." I had
- 13:19the envelope. I had the postmark. I had
- 13:21the collection notice.
- 13:23I had Female Bob's original parking
- 13:24citation with her employee information.
- 13:27I had my time stamped receipt. I had my
- 13:29dash cam footage. And Ron had already
- 13:31preserved the marina camera footage.
- 13:34Two people had apparently taken a
- 13:35personal neighbor dispute, run it
- 13:37through two companies internal systems,
- 13:39and then mailed me the paper trail.
- 13:42There are dumb ways to get revenge, and
- 13:44then there's putting your revenge into
- 13:45two corporate databases and paying
- 13:47postage to send the victim a copy.
- 13:50Nathan didn't suggest a lawsuit. He
- 13:52suggested something much simpler. Three
- 13:54calm letters.
- 13:56One went to compliance at female Bob's
- 13:58parking company. It included the
- 13:59receipt, the footage timeline, the
- 14:01disputed citation, and a straightforward
- 14:03question about why an employee had
- 14:05targeted a documented paying customer
- 14:07with whom she had an ongoing personal
- 14:09property dispute.
- 14:11One went to Ron in the marina because
- 14:12they were the client whose customer had
- 14:14just been booted while legally using
- 14:16their business.
- 14:17Third went to compliance at Bob's
- 14:19collection agency. That one included the
- 14:2130-day language from the original
- 14:23citation, proof that the charge had been
- 14:25disputed, the collection letter mailed
- 14:27on day nine, and a simple question, "How
- 14:29did this account get into collection so
- 14:31quickly, and what involvement did the
- 14:32supervisor married to the issuing
- 14:34parking officer have in that process?"
- 14:37Nobody screamed. Nobody threatened
- 14:39anybody. They didn't need to.
- 14:41Both companies cared very deeply about
- 14:43documented procedure, and both had just
- 14:45been handed documentation showing that
- 14:47something had gone badly off procedure.
- 14:50The parking charge disappeared
- 14:52completely.
- 14:53I paid nothing.
- 14:54The enforcement company confirmed in
- 14:56writing that the citation had been
- 14:57voided and that female Bob would no
- 14:59longer have any involvement with the
- 15:00marina account.
- 15:02Ron told me the marina had made a formal
- 15:04complaint to the contractor and was
- 15:05reconsidering whether to renew the
- 15:07parking contract.
- 15:09Bob's agency was more careful.
- 15:11They confirmed that the collection
- 15:12notice had been withdrawn, no balance
- 15:14would be reported or pursued, and Bob
- 15:16would have no involvement in any account
- 15:18or correspondence connected to me.
- 15:21They didn't tell me what happened to him
- 15:22internally, which was legally sensible.
- 15:25And if I'm being petty, slightly
- 15:27disappointing.
- 15:29Bob and female Bob set out to cost
- 15:30Daniel $325.
- 15:32Instead, they generated several pages of
- 15:35compliance evidence against themselves.
- 15:38Since then, they wave. That's about it.
- 15:41Just the little distant neighbor wave
- 15:43you'd give a state trooper while driving
- 15:44exactly the speed limit.
- 15:46They've never asked about the beach
- 15:48again. The gate's still there. The
- 15:49private property sign is still there.
- 15:51And the sand looks exactly the way it
- 15:53did before somebody decided it needed a
- 15:55gray storage box and a management team.
- 15:58Last Sunday, I walked down with a coffee
- 16:00and sat on a log near the tree line
- 16:02while buddy tore back and forth along
- 16:04the waterline chasing absolutely
- 16:06nothing. No umbrellas, no Bluetooth
- 16:08speaker, no liability lecture, just 70
- 16:11lb of wet Labrador and a quiet beach.
- 16:14Bob went back to collecting debts.
- 16:16Female Bob went back to writing parking
- 16:17tickets. And I went back to collecting
- 16:20the only thing I ever wanted out of that
- 16:22shoreline in the first place, some
- 16:23quiet.
- 16:26Our next boss had a very simple solution
- 16:28to employees checking their phones at
- 16:29work. Ban every personal phone from the
- 16:32warehouse floor.
- 16:33It worked beautifully, right up until
- 16:35the day she lost hers and asked
- 16:36everybody else to call it.
- 16:39Karen lost it.
- 16:42I work at a warehouse, big one. The kind
- 16:44where walking from one end to the other
- 16:46takes you a solid 5 minutes if you don't
- 16:48get stuck behind a forklift.
- 16:50My boss, I'll call her Karen because it
- 16:52fits, was a middle manager who genuinely
- 16:54believed that if you gave an adult an
- 16:56inch, she'd take the whole shift off.
- 16:59She wasn't cruel. She didn't scream at
- 17:01people. She just treated every single
- 17:03one of us like a 14-year-old who
- 17:04couldn't be trusted with scissors.
- 17:06And Karen loved rules. Not solving
- 17:08problems, rules. Broad, sweeping,
- 17:10everybody gets punished forever rules.
- 17:13So, one Tuesday, she called a floor
- 17:15meeting about phones. Now, to be fair,
- 17:17she had some actual examples. One guy
- 17:19had been checking messages between
- 17:21pallets, another been scrolling for a
- 17:23few minutes when the line was down.
- 17:24Somebody looked at his phone while
- 17:26waiting on a picker, small stuff. The
- 17:28kind of thing a normal manager handles
- 17:30by saying, "Hey, knock it off." and then
- 17:32moving on with life.
- 17:34Karen went in a different direction.
- 17:36"Effective immediately," she said, "all
- 17:37personal phones stay in your lockers
- 17:39during working hours."
- 17:41There was that pause where everybody
- 17:42waits to hear the exception.
- 17:44There wasn't one.
- 17:46Phones couldn't be in your pocket,
- 17:47couldn't be faced down on your
- 17:48workstation, couldn't be in your
- 17:49backpack near your station. They had to
- 17:52be physically inside your locker in the
- 17:54locker room on the other side of the
- 17:55building.
- 17:56You could get them at your scheduled
- 17:58break, at lunch, or after shift.
- 18:00Somebody asked the obvious question,
- 18:02"What if my wife needs to reach me?"
- 18:04Karen had an answer ready. "If there's a
- 18:06genuine emergency, your family can call
- 18:08the front office and somebody will come
- 18:10find you."
- 18:11Which sounds reasonable until you
- 18:13consider that the front office is up a
- 18:14flight of stairs behind a badge door,
- 18:16and that somebody will come find you in
- 18:18a warehouse this size means somebody
- 18:20wandering around aisles looking for you.
- 18:23Then she added the line, the one that
- 18:24came back later and bit her right in the
- 18:26policy.
- 18:27"If it's not important enough to wait
- 18:29until your break, it's not important
- 18:30enough to be on your phone."
- 18:32And just like that, reaching an employee
- 18:34went from sending a text to launching a
- 18:36warehouse-wide search party.
- 18:38Because apparently emergencies are
- 18:40polite. They call reception first and
- 18:42wait for somebody to go hunting.
- 18:44Nobody fought it. That's the thing
- 18:46people expect, some big confrontation.
- 18:49There wasn't one. We all just shrugged
- 18:50and put our phones in our lockers
- 18:52because you don't torch your job over a
- 18:54dumb rule.
- 18:55We complied, completely, cheerfully
- 18:57even.
- 18:59That turned out to be the funny part.
- 19:01About a week in, Karen came around the
- 19:03receiving dock and found a pallet with a
- 19:04busted corner and crushed cartons. She
- 19:07wanted it documented for the vendor
- 19:08claim. "Can you take a picture of that?"
- 19:10she asked me. My phone's in my locker."
- 19:14She blinked at me for a second like the
- 19:15words hadn't finished loading. "Right."
- 19:17She said. "Okay."
- 19:19She went and got a camera from the
- 19:20office. Took her about 10 minutes round
- 19:22trip.
- 19:23A few days later she was standing by the
- 19:25packing stations and asked one of the
- 19:27leads to check a text from another
- 19:28supervisor. "Phone's in my locker."
- 19:31"Right."
- 19:32Then there was the time she wanted a
- 19:33quick photo of a mislabeled skid so she
- 19:36could send it upstairs. One of the guys,
- 19:38genuinely trying to be helpful, offered
- 19:39to run back and grab his phone real
- 19:41quick. Karen said, "No, locker access is
- 19:44at breaks only." He said, "Okay." and
- 19:46went back to work.
- 19:48Because that's what she'd asked for. You
- 19:50could watch it wearing on her.
- 19:52Every time somebody said, "My phone's in
- 19:54my locker." her jaw got a little
- 19:56tighter.
- 19:57And the thing is nobody was being smart
- 19:59about it. Nobody was smirking. We were
- 20:00following her policy exactly as written,
- 20:03which is apparently the most aggravating
- 20:05thing an employee can do.
- 20:07Turns out blanket rules are like ceiling
- 20:09fans. Eventually they hit the tallest
- 20:11person in the room.
- 20:13Then came the afternoon.
- 20:15Karen came out of her office moving
- 20:17fast, patting her pockets. Managers were
- 20:19allowed to carry phones because they use
- 20:21them for work. Fine, whatever. Nobody
- 20:23cared about that part. The point is hers
- 20:25was gone. She checked her desk, her
- 20:28office chair, her jacket, the break
- 20:29room, a couple of carts, two
- 20:31workstations. Nothing.
- 20:33And this building is huge. Manually
- 20:35searching it's not a 15 minute job. She
- 20:38came over to me at the pack line. "Can
- 20:40you call my phone?"
- 20:42I want to be clear, I didn't plan
- 20:43anything. I just stood there for about 2
- 20:45seconds while my brain caught up. Then I
- 20:47said, "My phone's in my locker."
- 20:50She turned to the guy next to me. "Can
- 20:51you call it?" "Locker." She looked down
- 20:53the line, three more people. Same answer
- 20:55three times, perfectly polite.
- 20:58Every personal phone in that building
- 21:00was sitting in a metal box a 5 minute
- 21:01walk away because she had personally
- 21:03demanded it in a meeting in front of
- 21:05everyone.
- 21:06And there it was, the first documented
- 21:08case of a company policy developing a
- 21:10sense of humor.
- 21:11"Go get your phone." she told me. I
- 21:13said, "I'm not supposed to go to the
- 21:15lockers outside of break. You were
- 21:16pretty clear about that." "I'm telling
- 21:18you to go get it." I kept it flat, not
- 21:21smug, just factual. "Okay, but you said
- 21:23no exceptions and I don't want it to be
- 21:25a thing later."
- 21:27That's when a guy two stations down said
- 21:28quietly, mostly to his cardboard, "If
- 21:31it's not important enough to wait until
- 21:32your break."
- 21:34He didn't even finish it. He didn't have
- 21:35to. Karen's face did something
- 21:37complicated. You could see her land on
- 21:40the realization that every single person
- 21:42there remembered that sentence word for
- 21:44word.
- 21:45Nobody laughed.
- 21:47I want that on the record. 12 grown
- 21:49adults stared very hard at their work
- 21:51and not one of us cracked.
- 21:53She was still our boss. She didn't ask
- 21:55again. She didn't say make an exception.
- 21:58She just said, "Fine." and started
- 21:59looking herself. For 20 minutes she
- 22:01walked the warehouse, pallet racks,
- 22:03packing stations, carts, stacks of
- 22:05paperwork, work tables, asking every few
- 22:07aisles, "Has anybody seen my phone?"
- 22:10Nobody had.
- 22:11At one point she came back through and
- 22:13said, half to the room, "Seriously,
- 22:15nobody can call it?"
- 22:17And the answer came back like a chorus.
- 22:20Lockers.
- 22:21For 20 minutes the woman who banned
- 22:23phones from the warehouse personally
- 22:25toured the entire warehouse looking for
- 22:26one.
- 22:27She finally gave up and went back to the
- 22:29front office. Instead of trying to call
- 22:31it once and somehow sprint across half
- 22:33the building before voicemail picked up,
- 22:35she asked the receptionist to keep
- 22:37dialing her number every 30 seconds
- 22:39while she went back onto the warehouse
- 22:41floor.
- 22:42So now somewhere in that building her
- 22:44phone was ringing, stopping, then
- 22:46ringing again.
- 22:48Karen came back down the stairs and
- 22:49started moving through the aisles while
- 22:51the receptionist kept redialing.
- 22:53On about the third or fourth call,
- 22:55somebody near aisle six stopped.
- 22:57"Wait." Everybody nearby went quiet. A
- 23:00few seconds later, buzz,
- 23:02>> [snorts]
- 23:02>> buzz, buzz. Faint, but definitely a
- 23:05phone. People started looking around.
- 23:08The next call narrowed it down.
- 23:10It was sitting on top of a
- 23:11shrink-wrapped pallet. Karen had left it
- 23:14there earlier that day while correcting
- 23:16a guy because the labels on his pallet
- 23:17weren't facing the aisle the way she
- 23:19wanted them.
- 23:20It had been sitting there the entire
- 23:22time.
- 23:23She picked it up, said thank you to
- 23:24nobody in particular, and walked back
- 23:26toward her office.
- 23:28Nobody applauded. Nobody said a word.
- 23:3112 people quietly returned to work with
- 23:33their faces under extreme muscular
- 23:35strain.
- 23:37Karen had successfully organized the
- 23:38world's largest game of find my phone in
- 23:40a building where nobody was allowed to
- 23:42have a phone.
- 23:44Three days later, there was a new
- 23:45printed sheet by the time clock. The
- 23:46title said, "Clarified personal device
- 23:48policy."
- 23:50No apology, no admission that the old
- 23:52rule was dumb, just a clarification.
- 23:54Employees may keep personal phones on
- 23:56their person, on silent, and out of
- 23:58sight. Phones may not be actively used
- 24:00on the warehouse floor except for
- 24:01emergencies or approved work purposes.
- 24:04That's it. That's the whole thing. She
- 24:06never said all phones in lockers again,
- 24:08not once.
- 24:10And so, Karen's total phone ban evolved
- 24:12over the course of one very long
- 24:14afternoon into exactly what everybody
- 24:16had suggested on day one.
- 24:19Don't play with your phone while you're
- 24:20working.
- 24:24My neighbor Rick likes to drink.
- 24:27Not in a dramatic way. He's not
- 24:28stumbling around every night or passing
- 24:30out in the yard, but on Friday and
- 24:32Saturday evenings, there's a very good
- 24:33chance Rick is sitting in his garage
- 24:35with a cooler next to him, music
- 24:37playing, and several empty cans lined up
- 24:39on the workbench.
- 24:41Normally, I don't care.
- 24:43One Saturday night, though, the music
- 24:44was still going pretty hard after 11. My
- 24:47bedroom's on the side of the house
- 24:48facing his driveway, and after listening
- 24:51to the same bassline come through the
- 24:52wall for about half an hour, I finally
- 24:54walked outside.
- 24:55Rick was sitting in the garage with
- 24:57another guy.
- 24:58I stayed at the edge of my driveway and
- 25:00said, "Hey Rick, any chance you could
- 25:02turn that down a little? I'm trying to
- 25:03sleep."
- 25:04That should have been the whole
- 25:05conversation. Instead, Rick stood up.
- 25:07"This is my property." he said. "I
- 25:09know." "You don't get to tell me what I
- 25:11can do on my property."
- 25:13"I'm asking you to turn the music down."
- 25:15He stared at me for a few seconds, then
- 25:17said, "Go back inside."
- 25:19Which, honestly, was exactly what I
- 25:21wanted to do anyway. So, I did. About 15
- 25:24minutes later, headlights swept across
- 25:26my living room. Police cruiser.
- 25:28I looked out the window and saw two
- 25:30officers talking to Rick in his
- 25:31driveway.
- 25:32For a second, I assumed another neighbor
- 25:34had finally called about the music. Then
- 25:36one of the officers walked over and
- 25:38knocked on my door.
- 25:39He asked if I had some kind of
- 25:41confrontation with Rick. I explained
- 25:43what happened. I walked over, asked him
- 25:45to turn the music down, and came home.
- 25:47The officer nodded. "Did you threaten
- 25:49him?" "No." "Touch him?" "No."
- 25:52"Go on to his property?" "No, I stayed
- 25:54in my driveway."
- 25:56He gave me that look officers give when
- 25:57they're realizing a call is probably
- 25:59going to be less interesting than
- 26:00advertised.
- 26:02Then Rick came walking over. He still
- 26:04had a beer in his hand, and he was
- 26:05angry. "He came out here trying to
- 26:07intimidate me." Rick said. "He keeps
- 26:09watching what I'm doing."
- 26:11The second officer asked, "What was he
- 26:12watching?" Rick pointed toward the
- 26:14street. "My truck. He came outside when
- 26:16I moved my truck."
- 26:18The officer looked at the pickup parked
- 26:20at the curb, then he looked back at
- 26:21Rick.
- 26:22"You moved that truck tonight?"
- 26:24Rick didn't even hesitate. "Yeah, it was
- 26:27in the driveway. I moved it out there so
- 26:28my buddy could leave."
- 26:30There was a very small pause. The
- 26:32officer looked at the beer in Rick's
- 26:33hand, then at Rick, then back at the
- 26:35truck.
- 26:36"You drove it?"
- 26:38Rick finally seemed to hear his own
- 26:40sentence. "Just from there to there."
- 26:42The officer asked, "How much have you
- 26:43had to drink tonight?"
- 26:45And that was the exact moment I realized
- 26:47I no longer needed to participate in
- 26:49this conversation. I quietly said good
- 26:51night to the first officer and went back
- 26:53inside.
- 26:55The music stopped about 5 minutes later.
- 26:58I don't know exactly what happened after
- 26:59that. I know Rick was still home the
- 27:01next morning and I never saw him taken
- 27:03anywhere, so I'm guessing the officers
- 27:05handled it without turning it into
- 27:07anything dramatic.
- 27:08But for the next several weekends,
- 27:10Rick's garage was surprisingly quiet.
- 27:13And he never called the police on me
- 27:14again.
- 27:16Rick wanted the police to investigate
- 27:18his neighbor. Instead, he personally
- 27:20opened the interview with, "By the way,
- 27:21officer, I was just driving after
- 27:23drinking."
- 27:24Some problems really do solve
- 27:26themselves.
- 27:30Hey guys, thank you all for watching the
- 27:31video. I'll see you in the next one.
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