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YouTube transcript (mkVTcLuAPMc) — Transcript

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0:16you'll see that there is an example
0:18which has been done for you
0:20on this occasion only the conversation
0:22relating to this will be played first
0:28hello flagstone oh hello is that
0:30flagstone properties yes that's right
0:33flagstone here how can I help you hello
0:35I'm ringing just to make inquiries about
0:38renting a house
0:42the name of the agent is Flagstone so
0:45flagstone has been written in the notes
0:51now we shall begin
0:53you should answer the questions as you
0:55listen because you will not hear the
0:57recording a second time
1:00listen carefully to the first part of
1:02the conversation and answer questions
1:04one to six
1:09hello flagstone oh hello is that
1:12flagstone properties yes that's right
1:15flagstone here how can I help you hello
1:17I'm ringing just to make inquiries about
1:20renting a house
1:21my name's John Anderson
1:24Mr Anderson what sort of thing were you
1:26looking for
1:27um new bedroom house with garden
1:33just to let you know that our main areas
1:35the main areas we deal with are the city
1:38center itself City Center uh-huh and the
1:42north suburbs oh well we were most
1:45interested in the Northern areas
1:46actually right yes what sort of price
1:49were you thinking of well
1:51um could you give me some idea certainly
1:53it really ranges from 250 pounds per
1:57month only 250 pounds yes to about 500
2:01pounds depending on a number of
2:03different factors oh what does it depend
2:06on well obviously the quality of the
2:09area and then whether there's a garden
2:11oh well as I said we'd want a garden and
2:15a garage pushes up the price right uh
2:18well we wouldn't necessarily need one I
2:21think about 350 pounds a month would be
2:24our limit okay well would you like to
2:27have a look at a couple of properties
2:28sir yes that'd be great
2:31um looking at our files I think we've
2:34got two which might suit you hang on
2:36I'll just get a pen uh right okay well
2:41there's one on West Park Road which is
2:44325 pounds a month are the Bills
2:48included well that one just includes the
2:51water bill okay okay right
2:54and the second house is in tithe road
2:58I'll just spell that for you okay yep
3:03t-i-t-h-e Road
3:05got that and how much is that one that's
3:09380 pounds
3:12380 uh is that including water no I'm
3:16afraid not but it does include the
3:19telephone rental oh well that's not too
3:21bad then
3:22so
3:26before you hear the rest of the
3:28conversation you have some time to look
3:30at questions 7 to 10.
3:47now listen and answer questions 7 to 10.
3:54so when would you be available to see
3:56them well I'll be in town next week say
4:00Thursday
4:01no I'm sorry we don't have any
4:03availability for Thursday how about
4:06Wednesday afternoon uh okay that's fine
4:09would five be okay
4:13fine
4:13five o'clock it is just come to the
4:16flagstone offices
4:17oh before I forget what sort of things
4:20do I need to get done uh to rent with
4:22you well the most important thing is a
4:25letter from your bank no problem and
4:27then a reference letter from your
4:29employer yes that's okay great and then
4:33we would need you to give two weeks
4:35notice of moving in right uh two weeks
4:40notice and what about a deposit that's
4:43one month's rent whatever the amount is
4:46okay one
4:48month is that it no
4:52you will have to pay for the contract oh
4:55yes I'd forgotten about that okay fine
4:57so I'll start arranging those and I'll
5:01see you next week yes thanks very much
5:03bye goodbye
5:10that is the end of section one
5:13you will now have half a minute to check
5:15your answers
5:45now turn to section two
5:53section 2.
5:55you are going to hear a conversation
5:57between two women about the health
5:59system in England
6:01first you have some time to look at
6:03questions 11 to 17.
6:36now listen to the first part of the
6:38conversation and answer questions 11 to
6:4117.
6:45hello Mrs Sutton come in how are you
6:48settling in next door have all your
6:50things from Canada arrived yet I thought
6:53I saw a removals fan outside your house
6:55yesterday afternoon yes they came
6:58yesterday we spent all day yesterday
7:01arranging them it's beginning to feel a
7:04bit more like home now oh that's good
7:06look come in and sit down are you all
7:09right
7:10you look a bit worried well I am a bit
7:13I'm sorry to bother you so early Mrs
7:16Smith but I wonder if you could help me
7:18could you tell me how I can get hold of
7:21a doctor our daughter Anna isn't very
7:24well this morning and I may have to call
7:27somebody out she keeps being sick and I
7:31am beginning to get a bit worried I just
7:33don't know how the health system works
7:35here in England all I know is that it's
7:38very different from ours back in Canada
7:40well I don't know really where to start
7:44let me think
7:46well the first thing you have to do is
7:49find a family doctor
7:51sometimes we call them General
7:53Practitioners as well right and register
7:56with him or her if you live here you've
8:00got to be on a doctor's list
8:02if you're not things can be a bit
8:04difficult nobody will come out to you if
8:07you're not registered anyway the work in
8:10things called practices sort of small
8:13groups of family doctors all working
8:15together in the same buildings now what
8:18you've got to do this morning is
8:20register with one of them there are two
8:23practices near here so we're quite well
8:25off the doctors in this part of
8:27Manchester there's the dean End Health
8:29Center about 10 minutes walk away and
8:34there's another practice in South Hay
8:36that's about five minutes away going
8:39towards the Town Center we're registered
8:42at the dean end one but they're both
8:46okay
8:47there are about six doctors in our
8:49practice and four in the other so ours
8:52is quite big in comparison and the
8:55building and everything's a bit more
8:57modern South a is a bit old-fashioned
9:00but the doctors are okay their only
9:03problem is that they don't have a proper
9:05appointment system sometimes you have to
9:08wait for ages there to see someone
9:10anyway you go to the receptionist in
9:13whichever Health Center and ask her to
9:16register you with a doctor there you
9:18have to fill in a form but it doesn't
9:20take long ours is called Dr Jones and
9:24we've been going to him for years ever
9:27since we moved here 15 years ago I
9:31wouldn't say he's brilliant but um I
9:34suppose he's all right really
9:36where you swim now they say he's very
9:38good with elderly people but he does
9:40tend to get a bit impatient with
9:42children
9:43listen the one who's supposed to be
9:46really good with small children is Dr
9:48Shaw I've Heard lots of people say that
9:51she's young and she's got small children
9:53of her own so you could try registering
9:56with her
9:58and if her lists fall I heard somebody
10:00say the other day that there's a really
10:02nice young doctor at South Hay a Dr
10:05Williams
10:07he holds special clinics for people with
10:09back trouble but that's not really your
10:12problem is it
10:16now you have some time to look at
10:18questions 18 to 20.
10:36now listen to the rest of the
10:37conversation and answer questions 18 to
10:4120.
10:44if you want a doctor to visit you at
10:46home you have to ask for a home visit
10:48you're supposed to do that before 10 30
10:51in the morning but obviously if it's an
10:54emergency you can phone at any time
10:56night or day it might not be your doctor
11:00that comes though it's quite often one
11:02of the other doctors in the practice it
11:04doesn't really seem to make much
11:05difference otherwise you make an
11:08appointment to see your doctor at the
11:09health center you usually get seen the
11:12same day not always of course but
11:15usually as I say the whole surgery is
11:18between 9 and 11 30 every weekday and
11:21from 4 to 6 30 Monday to Thursday
11:25Saturdays are only for emergencies when
11:28the doctor sees you it gives you a
11:30prescription it writes what medication
11:32you need on it and you take it to a
11:34chemist shop
11:35there's one opposite the center if it's
11:39for a child under 16 you don't have to
11:41pay so if it's for Anna there's no
11:43problem
11:44the same thing goes if you're unemployed
11:47or retired or if you're pregnant just as
11:50well because it's not cheap you pay the
11:53same price for each item the doctor has
11:55prescribed at the moment it's something
11:57like five pound per item so you pay for
12:00the medication but the consultation with
12:02the doctor doesn't cost you anything
12:04it's completely free as long as you're a
12:07resident here we are going to be here
12:09for three years aren't you uh-huh so
12:12well it shouldn't be any question of you
12:14paying anything to see the doctor so
12:16that's one less problem to worry about
12:19look Mrs Sutton if you want I'll sit
12:22with your daughter for half an hour if
12:24you want to go down to the Health Center
12:25to register it's no trouble really don't
12:28worry are you sure you wouldn't mind
12:30that would really help me a lot I'll ask
12:33them if they can send someone around
12:34later to see Anna I I think I'll try the
12:37dean end Center good idea don't worry
12:40about Anna right I'll be back as soon as
12:43I can
12:49that is the end of section two
12:51you will now have half a minute to check
12:54your answers
13:24now turn to section three
13:31section three
13:33you're going to hear a university tutor
13:36interviewing a candidate for a place on
13:38a postgraduate diploma course in
13:40teaching geography
13:42first you have some time to look at
13:44questions 21 to 27.
14:17now listen carefully to the first part
14:19of the interview and answer questions 21
14:21to 27.
14:26hello Jonathan Briggs isn't it yes
14:30that's right do come in and sit down
14:32thanks
14:34right
14:36well Jonathan as we explained in your
14:38letter in this part of the interview we
14:41like to talk through your application
14:42form your experience to date Etc and
14:46then in the second part you go for a
14:48group interview group interview yes I
14:51understand
14:52so your first degree was in economics
14:55yes but I also did Politics as a major
14:59Strand
15:00and you graduated in 1989.
15:04and I see you've been doing some
15:06teaching yes I worked as a volunteer
15:09teacher in West Africa I was there for
15:12almost three years in total from 1990 to
15:161992. how interesting what organization
15:20was that with it's not one of the major
15:22ones it's called Teach South all right
15:26yes I have heard of it it operates in
15:29several African countries doesn't it
15:31and what kind of school was it a rural
15:34Cooperative oh a rural Cooperative how
15:38interesting
15:39and what did you teach a variety of
15:41things in different years
15:44um I did with forms one to three mainly
15:48geography and some english with form
15:51five
15:52then in my final year I took on some
15:55Agricultural Science with the top year
15:58that's form six
16:01quite a variety
16:03also ran the school Farm how interesting
16:09before the interview continues you have
16:11some time to look at questions 28 to 30.
16:44now listen to the rest of the interview
16:46and answer questions 28 to 30.
16:53and how did you find the whole
16:55experience
16:56I'll be honest with you at the end of
16:59the first year I really wanted to leave
17:01and come home oh why was that well I was
17:05very homesick at first and missed my
17:07family oh yes I can understand that and
17:10I also found it frustrating to have so
17:12few teaching resources but I did decide
17:15to stay and in the end I extended my
17:18tour to a third year right things must
17:21have looked up then yes we set up a very
17:24successful project breeding cattle to
17:26sell locally really
17:28and then after a lot of hard work we
17:31finally got funds for new farm buildings
17:33and you wanted to see things through and
17:36that's why you want to train to teach
17:37geography yes
17:39I've had a couple of jobs since then but
17:42I now realize I like teaching best
17:45and I chose geography because
17:48because it's my favorite subject
17:51and also because I think it has so many
17:53useful applications Well you certainly
17:56have had some interesting work
17:58experience
17:59I'll ask you now to go on to the next
18:01stage of the interview
18:07that is the end of section three
18:10you will now have half a minute to check
18:12your answers
18:43now turn to section four
18:50section 4.
18:52you're going to hear a radio talk on
18:55back pain given by Dr Paula clayberg of
18:58Liverpool's Wilton Clinic
19:00first you have some time to look at
19:03questions 31 to 40.
19:55now listen carefully to the talk and
19:58answer questions 31 to 40.
20:03today's Health council is presented by
20:06Paula claiberg who is the chief
20:09counselor at Liverpool's famous pain
20:11clinic the Wilton Clinic Paula
20:15do you know what Prince Charles seby
20:18Ballesteros and Elizabeth Taylor have in
20:21common
20:23they all suffer from chronic back pain
20:26in fact bad backs are one of the most
20:29common health problems today
20:31affecting people in all walks of life
20:35the most recent available figures show
20:38that about a quarter of a million people
20:40are incapacitated with back pain every
20:43day
20:44and many sufferers don't know the cause
20:47or the solution to their problem
20:51the majority of our patients at the
20:53clinic tend to be women
20:56they are especially vulnerable because
20:59of pregnancy but also because of
21:02osteoporosis which I personally believe
21:05to be the major cause of problems for
21:07women
21:09I have many women patients who say they
21:12have completely given up exercise
21:13because the pain makes them so miserable
21:17but of course that starts up a vicious
21:19circle
21:21bed rest giving up exercise and
21:24painkillers are traditional responses to
21:27back pain
21:28but although there are many excellent
21:30drugs on the market at our Clinic we're
21:33beginning to realize the unique benefits
21:35of relaxation therapy
21:38other specialists in the field make a
21:41strong case for certain types of
21:43exercise but in our experience they are
21:46easily mishandled and can lead to more
21:49harm than good
21:51now let's look at some of the reasons
21:54why back pain is developing into such a
21:56unique Menace
21:58in general the body is pretty good at
22:00self-repair
22:02a strain or a blow to a limb though
22:04painful at the time generally resolves
22:07itself
22:09but the body's response to back injury
22:11can be very counterproductive
22:14when pain strikes we attempt to keep the
22:17back as immobile as possible which makes
22:19the muscles tense up
22:21research shows that they often go into
22:23spasm which causes further twisting of
22:26the spine
22:27a vicious circle is underway
22:31the second mistake we often make when
22:33stricken with extreme back pain is to go
22:36to bed and stay there
22:38although at the clinic we recognize that
22:40a short rest in bed can be helpful up to
22:43two days
22:45any longer makes our back muscles become
22:48weaker and unable to hold up our spine
22:51the pain therefore becomes worse
22:55another problem is being overweight
22:58anyone as stone or more overweight who
23:01already has back pain is not doing
23:04himself any favors
23:06though it won't actually set it off in
23:08the first place the weight will increase
23:10the strain and make things worse
23:14the British diet could be partially to
23:16blame for the increase in back pain
23:18over the last 10 years the average
23:21weight of men has risen by 11 pounds and
23:24of women by nine pounds
23:28so much for the causes and aggravations
23:30of pain
23:32but what can we do to help
23:37there are many ways in which simple
23:39day-to-day care can make all the
23:41difference
23:42the first point to watch of course is
23:44weight
23:45if you are overweight a diet will make
23:48all the difference
23:50also Studies have shown that just one
23:53hour sitting in a slouched position
23:55constrained ligaments in the back which
23:57can take months to heal
24:00at the clinic we have come to the
24:02conclusion that the major cause of the
24:05problem is not with the design of chairs
24:07as some have suggested but in a way we
24:10sit in them
24:12it can be useful to get special
24:14Orthopedic chairs but remember the most
24:17important Improvement should be in our
24:19posture
24:21another enemy of your back is of course
24:24your beds
24:25if your bed doesn't give enough support
24:27back muscles and ligaments work all
24:30night trying to correct spinal alignment
24:32so you wake up with a tired aching back
24:36try out an orthopedic mattress or a
24:39spring slatted bed
24:41research shows that both can be
24:43beneficial for certain types of back
24:45pain
24:47another Hazard for your back are the
24:49shock waves which travel up your spine
24:51when you walk known as heel strike
24:55a real find for our patients has been
24:58the shock absorbing shoe insert a cheap
25:01but very effective solution
25:04and you might be better off avoiding
25:06shoes with heels higher than one and a
25:08half inches
25:09though absolutely flat shoes can be a
25:12solution for some others find their
25:15posture suffers
25:17finally a word about the
25:19state-of-the-art relief the TENS machine
25:23a small battery-powered Gadget which
25:26delivers subliminal electrical pulses to
25:28the skin
25:30our experience indicates that your money
25:32is better spent on the more
25:34old-fashioned remedies
25:36that is the end of section four
25:39you will now have half an

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