Lecture 45 : Demand Forecasting — Transcript
Full transcript
- 0:01[Music]
- 0:22[Music]
- 0:26hello dear friends welcome back to nptl
- 0:28online course on Logistics and Supply
- 0:30Chain management so in the last session
- 0:33we uh discussed about locating the
- 0:35facility so where we should locate the
- 0:38facility so that we we can be somewhere
- 0:41we can be uh you know cost optimization
- 0:45can also be ensured and somewhere the
- 0:47responsiveness quick delivery of the
- 0:49product can also be ured right so uh
- 0:53once you have decided the location the
- 0:56very next step should come the
- 0:59forecasting the demand because once you
- 1:01will predict the Demand only then you
- 1:03can design the capacity of that location
- 1:06right how large how big you need to
- 1:08design so this session we'll discuss
- 1:11about the demand forecasting right what
- 1:13are the factors we need to consider what
- 1:16are the challenges for demand
- 1:17forecasting what different types of
- 1:19demand forecasting techniques we have
- 1:21we'll discuss some qualitative
- 1:23techniques we'll discuss some
- 1:24quantitative technique as well right so
- 1:28this is uh some related data latest data
- 1:31by World Bank on uh Indian you know how
- 1:35Indian economy is behaving uh since last
- 1:382 three years right so if you can see uh
- 1:42instead of you know uh the global
- 1:45economy uh the global markets they are
- 1:47facing challenges but still India
- 1:50somehow managed uh the growth rate right
- 1:53and you can see Financial year 2023 2022
- 1:57and 3 uh at 7 2% right so India's growth
- 2:02rate was the second highest among G20
- 2:06countries and almost twice the average
- 2:09for emerging market economies right so
- 2:12this resilience was underpinned by
- 2:15robust domestic demand which is quite
- 2:18obvious we have used customer potential
- 2:20whatever we are producing we can you
- 2:23know consume within the country right so
- 2:26that that kind of Market is there and
- 2:29strong public infrastructure investment
- 2:32private investment is also coming and
- 2:34then if you see Bank credit growth rate
- 2:37has also increased to
- 2:4015.8% uh from 203 24 to
- 2:4313.3% right so uh from last year
- 2:4713.3% so if you talk about India's GDP
- 2:51so that is also predicted somewhere more
- 2:53than 6% right so uh if you talk about
- 2:58manufacturing sector is a tremendous
- 3:01growth we are seeing Services sector
- 3:03again matured at that maybe we are
- 3:05somewhere struggling with the
- 3:07agriculture sector right so because of
- 3:10maybe the growth rate is not that high
- 3:13what we were expecting right if you talk
- 3:17about the expenditure approach method so
- 3:20uh GDP growth in the third quarter was
- 3:22aided by a strong uptake uh in private
- 3:26investment spending which I was talking
- 3:27about that private investment is also
- 3:30increasing and
- 3:3110.6% year over year we have seen the
- 3:34growth which is not small right so
- 3:36talking about the private consumption
- 3:38improved to
- 3:403.5% and uh uh this again coming back to
- 3:44India's resilient domestic demand which
- 3:47is you know uh not only a opportunity
- 3:51for the local players but also then the
- 3:54global players now they are thinking of
- 3:56investing uh within India and uh the
- 4:00kind of the business environment now we
- 4:04are providing here in India with the you
- 4:06know one uh Point teex structure and all
- 4:10those liberal policies are there so kind
- 4:12of red carpet welcome is there for all
- 4:14the foreign investors so you can see uh
- 4:18the growth is also coming in that way
- 4:20right so let us come back to some
- 4:23production and supply chain perspective
- 4:25if you see gross value added is uh is
- 4:29growing at 6.5% year-over year so that
- 4:32means that is showing the growth in
- 4:34manufacturing which is again you can see
- 4:37and construction activities are also
- 4:39increasing at
- 4:4199.5% and then you can see Services
- 4:44sector somewhere 7 to 8% we have seen
- 4:47right agriculture which I was talking
- 4:49about the rate is not that high but the
- 4:53main point here is that gap between GDP
- 4:56and gva but gross value adding we can
- 4:58see it's not only one year problem year
- 5:01over year we have seen that there is GDP
- 5:04is higher than the uh gross Val uh value
- 5:08added right so now this reason what is
- 5:12the basic reason so very clear
- 5:14indication that demand is high right but
- 5:18there is gap between the demand and
- 5:20Supply we are not able to produce all
- 5:22the things we need here that's why we
- 5:25are going for uh importing right so if
- 5:28you talk about food industry only so
- 5:30food industry if agriculture growth is
- 5:32Contracting at 8% you just imagine so
- 5:36where from where we will you know
- 5:38produce that M so that Gap is obvious
- 5:41Supply Gap is obvious right so that's
- 5:43why we need to predict our demand in a
- 5:46proper way so that all the facilities
- 5:49can be you know uh made ready to
- 5:52whatever future challenges will come
- 5:55right so demand forecasting is the
- 5:57process of understanding and predict
- 5:59meting the customer Demand right and why
- 6:02we are doing that when you obviously how
- 6:06we are meeting the demand through that
- 6:08long supply chain in that we need to
- 6:11manage our suppliers also we need to
- 6:13place the replenishment orders with them
- 6:16right whatever demand is accordingly
- 6:18they will supply the material
- 6:20accordingly we'll store the material in
- 6:22the storage house accordingly we'll
- 6:24design our manufacturing capacity
- 6:26accordingly we'll design our
- 6:27distribution Network so that means all
- 6:30depends upon only demand forecasting
- 6:33having said that that means we need to
- 6:35define the demand function very
- 6:37clearly that means demand function on
- 6:41which the demand is depending maybe
- 6:44maybe the economic condition maybe the
- 6:46price of the product maybe the price of
- 6:49the competitive product maybe the
- 6:51inflation rate maybe the so many other
- 6:55factors right price of the complimentary
- 6:58Goods so many other factors can be there
- 7:00so you need to configure this demand
- 7:03function very carefully for your
- 7:06industry for your product or Services
- 7:09whatever you are selling so once you
- 7:12have done that only then we can ensure
- 7:14that this is not happening not we are
- 7:17producing over excess production is not
- 7:19there and we are also not stock out
- 7:22right in the market so obviously this is
- 7:25not uh one step we have one
- 7:28comprehensive structure how we can
- 7:30predict the Demand right so what are the
- 7:34factors we'll just go through what are
- 7:35the factors which are affecting the
- 7:37demand seasonality which is very obvious
- 7:39now the summer season is going on right
- 7:42everywhere there is demand for AC's
- 7:44water coolers for uh fans all those
- 7:49things are going on right so that is
- 7:51seasonal but what about after 3 4 months
- 7:54then there will be winter season right
- 7:56so then how you need to predict it very
- 8:00accurately because the industry I was
- 8:03talking about maybe when there is off
- 8:06season during Winters you can still you
- 8:08know pile up your inventory and whenever
- 8:10the season will come you can consume
- 8:13that inventory right that is one way but
- 8:15again if it is a kind of perishable item
- 8:17how you will maintain the
- 8:19inventory right so seasonally
- 8:21seasonality plays very important role
- 8:24right and suddenly if Peak demand is
- 8:27there can you go for expanding Your
- 8:29Capacity like anything to meet that Peak
- 8:32demand and then after 3 months what you
- 8:35will do with those extra capacity those
- 8:38extra resources Manpower machines
- 8:41whatever you plant you have expanded
- 8:44simply you cannot fire the people you
- 8:46have hired now for your Peak demand and
- 8:48then after two months you cannot do that
- 8:50right then competition this also plays
- 8:53important role while shaping your demand
- 8:55function suddenly some player are losing
- 8:58Maybe
- 9:00uh market share because of their brand
- 9:02image like what happened with Nokia
- 9:04Nokia was leader once uh in a time in
- 9:07Indian market and you can see because of
- 9:10their after sale Services people were
- 9:12relying in Nokia right but then the
- 9:14issues happened with B battery and then
- 9:17you see now where is Nokia so if that
- 9:20situation happened with Nokia that
- 9:23becomes opportunity for other players so
- 9:25then either your demand can go down or
- 9:28skyro
- 9:29that is obvious if Zo is coming with so
- 9:32many different offers obviously demand
- 9:34for other H bodone ceron Network all
- 9:38that has gone down so then they
- 9:41collaborated to fight still they could
- 9:43not right so competition is also
- 9:46important factor geography so geography
- 9:49from where the demand is coming where
- 9:51are your customers and where are your
- 9:53manufacturers right so uh let's say if
- 9:57I'm talking about some hilly area and
- 9:58you are prom in your low floor car
- 10:01whether it will work in hilly area low
- 10:03floor car no obviously so then you know
- 10:06that that is specific for some
- 10:09particular reason if you talk about the
- 10:12Cosmetic industry the cream they are
- 10:14selling right so hilly area weather
- 10:16conditions are different uh here in
- 10:20kakur or Kolkata weather conditions are
- 10:22different so the demand will be you know
- 10:25if we are using all those stuff right so
- 10:29that geographical location also you need
- 10:32to consider
- 10:33economy so you you might have seen
- 10:36during recession there is usually fall
- 10:39down in the economic activities during
- 10:41uh 2008 recession also we have seen
- 10:44during this covid pandemic we have also
- 10:46seen that demand for automobile industry
- 10:48demand for all those luxury product uh
- 10:52have gone down right but the demand for
- 10:55low price product like basic things
- 10:58right people start buying like anything
- 11:00like your grocery item so demand is
- 11:03increasing for those item price will
- 11:05shoot up like anything but luxury items
- 11:08price may fall but even then you are not
- 11:09interested because you are not getting
- 11:11enough income you want to survive so for
- 11:14survival you need those minimum things
- 11:17right for whom maybe those things for
- 11:19getting those things you are paying
- 11:21extra now types of goods like I talked
- 11:24about the perishable Goods you need to
- 11:27predict in that way but if you are
- 11:28talking about let's say uh how many
- 11:31people will recharge your you know go
- 11:34for your data services you know that how
- 11:36many people are using your network inter
- 11:39uh this connection right so those many
- 11:41fixed kind of demand if even if you talk
- 11:43about the automobile industry once the
- 11:46product is matured you know this is
- 11:47going to be the Demand right and you
- 11:49know when you are going to be you know
- 11:51going to phase out that product and you
- 11:53are coming up with the new model and
- 11:55then you are shifting in a proper way
- 11:58right so that transition is planned
- 12:00transition but what about the perishable
- 12:02items so then you need to predict
- 12:04properly advantages of uh demand
- 12:07forecasting obviously you can plan your
- 12:10inventory in that way so that you are
- 12:12not maintaining extra inventory that
- 12:14extra carrying cost you can prevent
- 12:17holding cost you can prevent and the
- 12:20extra effort required to maintain that
- 12:21inventory and then you don't want to be
- 12:24stock out so for that you need to
- 12:25predict your demand accurately cost
- 12:28reduction when you can reduce inventory
- 12:30obviously you can reduce the cost as
- 12:32well not only inventory cost but the
- 12:35production cost but the transportation
- 12:37cost extra you are producing extra you
- 12:39are transporting extra you are
- 12:40Distributing to your retailer and then
- 12:42your retailer is struggling to consume
- 12:45that in the market because there is not
- 12:47no demand customer satisfaction so once
- 12:51you predict the demand accurately you
- 12:53can be easily available in the market
- 12:56with your product and services and you
- 12:58can satisfy the customer and in that way
- 13:00you can maintain loyal customers
- 13:03production planning you can go as per
- 13:05your Demand right and resource
- 13:07allocation that maybe next 2 three
- 13:09months peak season is there I can
- 13:11prepare for that with extra resources
- 13:14right or maybe right now I can plan
- 13:17inventory little bit and then I can meet
- 13:19the demand so whatever way you want to
- 13:21work and different strategies are for
- 13:23different kind of
- 13:25Industries marketing and promotion now
- 13:28you need you know that that the demand
- 13:29for particular product right so you know
- 13:33which product you need to campaign more
- 13:35and which you can restrict with the
- 13:37campaign if you're phasing out any
- 13:39product no demand is coming after your
- 13:42heavily investment in the marketing
- 13:44things but even then you are struggling
- 13:45with you know arranging that so then you
- 13:49should you know you can plan that
- 13:51marketing budget as well financial
- 13:53planning how much you need to invest
- 13:55into raw material how how much you need
- 13:58to invest into
- 13:59uh capacity planning production
- 14:02warehouses distribution so that planning
- 14:04you can do right risk mitigation if you
- 14:07are doing the forecasting thing
- 14:09regularly if any fluctuation is coming
- 14:12in the market that you can assist in
- 14:15advance and then you can mitigate that
- 14:18risk right strategic decision making how
- 14:21much I need to make another strategic
- 14:23decision where I need to locate the
- 14:25warehouse Center if that demand is
- 14:26coming high demand is coming from kak
- 14:29let us set up one Distribution Center in
- 14:31kakur right so and new product
- 14:34development Market expansion capacity
- 14:36expansion all that will depend upon
- 14:39obviously you will you will go for
- 14:41capacity expansion when you are sensing
- 14:43that your demand function is increasing
- 14:45when you are getting that input supply
- 14:47chain optimization you can do based on
- 14:49that once you are sure about the future
- 14:53then you can optimize and seasonal
- 14:55planning any peak season scale up scale
- 14:58down you can do and if you are doing the
- 15:00demand forecasting in a proper way you
- 15:03have that in uh uh information and you
- 15:05are taking informed decision obviously
- 15:07will provide you the Competitive Edge
- 15:09over the other players what are the
- 15:11challenges of uh uh demand forecasting
- 15:15obviously all how we are predicting the
- 15:18demand future based on information so
- 15:21that means always you need information
- 15:23data to process to find out the future
- 15:26Demand right so if you are lacking with
- 15:29the data or sometimes we are lacking
- 15:31with the resources to get that much data
- 15:34then we are uh facing difficulty to
- 15:37predict the accurate demand and because
- 15:40how we are predicting the demand because
- 15:41we are basically what we are doing in
- 15:44forcasting we are taking the historical
- 15:46data we are trying to extrapolate the
- 15:49trend for future we can see that how it
- 15:51will impact if the demand is behaving
- 15:54somewhere like this so we can see it is
- 15:56growing so we can extrapolate that this
- 15:59will grow like this only at this rate or
- 16:01maybe like this it will come down
- 16:03depending upon whatever factors you are
- 16:06considering right limited visibility
- 16:08into future always you cannot predict
- 16:11the future accurately so some risk is
- 16:14always there and in forecasting risk is
- 16:16always there right so technological
- 16:19change will come and you never know that
- 16:21this technology will be outdated
- 16:23whatever you are doing right now and you
- 16:26need to change to the new technology and
- 16:28you have buil up all all the in
- 16:29inventory production you are doing so
- 16:32much inventories with the retailers with
- 16:34the warehouses how you will consume if
- 16:37better technology product is available
- 16:39in the market who will go for the uh
- 16:41outdated product inaccurate demand
- 16:43models if you are not predicting which
- 16:45model is required for predicting the
- 16:47demand that also you need to pick
- 16:49carefully right so we have qualitative
- 16:51quantitative models we'll see how that
- 16:53will help you to you know accurately
- 16:55predict the demand poor forecasting
- 16:58process see this forting forecasting
- 17:01process is depending upon collecting
- 17:03data so in during collection also
- 17:05whether you are touching all the data
- 17:07points or you are collecting few samples
- 17:10then that process you can just imagine
- 17:14how if you are collecting only 500
- 17:16samples or if you are collecting 5,000
- 17:18or 50,000 right so there will be
- 17:21difference between the results when you
- 17:22are compiling the
- 17:23results insufficient resources
- 17:26collecting 50,000 data points you need
- 17:29those resources you need technology you
- 17:31need to invest whether we have efficient
- 17:34those many resources or not and
- 17:36sometimes the factors like pestel
- 17:38analysis we are doing political
- 17:40economical social legal ethical
- 17:43technological that all those external
- 17:46factors you cannot predict right so if
- 17:48any change is there so that will change
- 17:51type of forecast demand forecasting
- 17:54passive demand forecasting is a kind of
- 17:56uh where you are not considering the
- 17:58Dynamic environment and whatever is the
- 18:01demand in the last year you are thinking
- 18:03that similar kind of demand will be
- 18:05there so you are using though for this
- 18:08kind of model passive demand forecasting
- 18:10where steady demand is there active
- 18:14demand forecasting for any startups or
- 18:17new companies coming with new products
- 18:19new Ventures new you know R&D you are
- 18:22doing with the old product so then you
- 18:24need to predict accurately you need to
- 18:26consider the active envir en Dynamic
- 18:29environment and then that is active
- 18:31demand forecasting means quickly you
- 18:34need to update your forecasting
- 18:37short-term demand depending upon the
- 18:39time maybe that shortterm you are saying
- 18:42that somewhere less than one year
- 18:44whatever you are
- 18:45predicting 1 year to 2 year maybe the
- 18:49medium
- 18:50term forecasting or more than 2 years
- 18:54again can be your long-term
- 19:01forecasting but that again depends upon
- 19:04this this is again shortterm medium-term
- 19:07long-term depends upon the nature of the
- 19:09industry this we discussed earlier as
- 19:11well if you're talking about
- 19:12entertainment industry launching web
- 19:14series or movie today you are launching
- 19:17tomorrow maybe it is gone if you have
- 19:19seen once no one is going unless it is
- 19:21you know that level so that means for
- 19:25that one or two days or initial one or
- 19:28two weeks are important as shortterm
- 19:30planning medium-term maybe after that
- 19:33how you launch on different platform
- 19:35longterm there is no longterm if you're
- 19:37talking about fashion industry so
- 19:38shortterm you need to predict accurately
- 19:41so that you can plan just in time right
- 19:43when it is required so day-to-day
- 19:46routine activity You can predict and
- 19:48long-term demand forecasting so over La
- 19:51next maybe five years how you are
- 19:53thinking if you need to expand the plan
- 19:56plant capacity whether you have that
- 19:58land available with you so that you can
- 20:00expand right so overall blueprint maybe
- 20:03for 10 years 20 years targeting your
- 20:05vision statement how you are looking
- 20:07yourself after 20 years right so macro
- 20:11and micro level micro level within that
- 20:13industry how other players are competing
- 20:16how your product is competing with the
- 20:18other products available in the market
- 20:20all those factors related to product
- 20:22compliment products right the prices of
- 20:25the raw material all those things you
- 20:27will consider macro like I talked about
- 20:30the pest analysis always political
- 20:32economic social technological ethical
- 20:35legal all those factors you will
- 20:37consider in macroeconomics so talking
- 20:40about demand forecasting techniques we
- 20:42have qualitative techniques as well we
- 20:44have quantitative techniques so quickly
- 20:46we'll go through each technique and
- 20:48we'll see first is dely Method so
- 20:52different steps are there but I'll in
- 20:55nutshell I'll tell you dely method is we
- 20:58we have group of 10 to 15 experts right
- 21:02they all are sitting around round table
- 21:05and then we are giving them one
- 21:06questionnaire or common agenda to
- 21:08discuss right so we are asking to record
- 21:11their inputs they are recording their
- 21:13inputs we are collecting those inputs we
- 21:15are compiling those inputs and then
- 21:18again we are circulating inputs of all
- 21:21the experts among themselves right so
- 21:26after that going through Those comp that
- 21:29compiled report now they will come to
- 21:31know okay we missed these points and
- 21:33someone else maybe they have mentioned
- 21:36those points so then they will start
- 21:38thinking on that we'll do this exercise
- 21:40again we'll compile again we'll
- 21:42circulate until the consensus is done
- 21:46right so this is complete dely method so
- 21:49uh you can just go through step by step
- 21:51selection of expert 10 to 50 experts as
- 21:54I told you the expert in that industry
- 21:57where you if you talk about automobile
- 21:59industry so 10 to 50 Experts of
- 22:02automobile industry two wheer industry
- 22:04or four-wheeler industry whatever you
- 22:06are going to predict they will sit
- 22:08together right then questionnaire design
- 22:10what are the points you will include in
- 22:12the questionnaire on which you are
- 22:15seeking the input right those
- 22:17quantitative
- 22:18qualitative uh questions close-ended
- 22:21questions can be there open-ended
- 22:22questions can be there as I mentioned
- 22:25first round of questioner you will
- 22:27provide your inde independent inputs but
- 22:30then because once you are providing your
- 22:33independent input you are not biased
- 22:36with other inputs what others are
- 22:38thinking so first I want to record your
- 22:41independent opinion on that then we'll
- 22:44take the feedback analysis from each one
- 22:47we'll summarize that and subsequent
- 22:49record Rec rounds will happen where I
- 22:52will circulate the inputs coming from
- 22:55all 50 experts to all the 50 experts and
- 23:00then again we'll do this exercise and
- 23:03we'll final report we'll prepare where
- 23:05all points are now 50 experts have given
- 23:08their points all points will circulate
- 23:11then they will come with the common
- 23:12agenda that this is going to be the
- 23:14forecast for the next 6 months next 5
- 23:17years next 10 years in that particular
- 23:20industry right then this is another
- 23:23method Salesforce composite forecast
- 23:25usually this is we are doing when we are
- 23:28you know dealing with those products
- 23:29which we are consuming through retail
- 23:31industry usually so uh either you talk
- 23:35about uh the fmcg products or if you
- 23:38talk about uh uh other food industry or
- 23:41even not only food construction industry
- 23:43also right where you are talking about
- 23:45moving uh cement or steel roads or
- 23:48bricks whatever required uh In the End
- 23:51Market so again here uh what we are
- 23:54doing uh we have sales this is also
- 23:57known as pulled Salesforce composite
- 24:00method why pulled Salesforce composite
- 24:03method because a reason wise we have
- 24:06defined that this reason particular
- 24:08markets 10 Market this person sales
- 24:10person is looking after maybe he is
- 24:13visiting those retailers 10 markets
- 24:15maybe you have 20 25 retailers he is
- 24:18managing data for all those retailers
- 24:20how much daily inventory they are
- 24:21depleting how much inventory they are
- 24:23depleting of the competitors what is the
- 24:26market demand how it is going to behave
- 24:28they are interacting with the retailer
- 24:30getting the fresh inputs directly from
- 24:33the customers as well so right now that
- 24:3610 Market information he will be sharing
- 24:39maybe at the next level District level
- 24:42so this is maybe region small region is
- 24:44there then District level I'm collecting
- 24:48from maybe 50 these sellers are there in
- 24:52one District then that District
- 24:55different district one state we will be
- 24:58comp comp iling the data from one state
- 25:00we will be compiling data for one
- 25:02country from one country we'll compile
- 25:04data for one continent so this is how if
- 25:07you are my MNC this is how you will
- 25:09compile data pooled Salesforce map so
- 25:13data collection again step by you will
- 25:16uh uh see where you can collect the data
- 25:19obviously with the retailers choose
- 25:21forecasting method how you will predict
- 25:22how you'll compile the report how you'll
- 25:25generate the initial forecast and then
- 25:27collaborative input as I told you reason
- 25:29wise then District wise will be compiled
- 25:32then state wise will be compiled then
- 25:33country wise will be compiled and in the
- 25:35end we'll find out one figure for that
- 25:38particular product in India how much
- 25:41demand is going to be right so another
- 25:45is expert knowledge here what we are
- 25:48doing expert we are conducting
- 25:51interviews with the expert and we have
- 25:54listed question and we are giving them
- 25:57either close-ended question or
- 25:58open-ended questions or this different
- 26:01discussion points this is also known as
- 26:03focused group discussion or dely method
- 26:06can also be included here or
- 26:08brainstorming sessions can also be
- 26:09included here and then we'll ask them
- 26:12their opinion perspectives right on the
- 26:15production of uh that particular
- 26:18industry right so how it is going to it
- 26:20is if it is talking about we are any
- 26:22technological development will be there
- 26:24or not for next 5 years so how they they
- 26:27are expert in that field they can uh
- 26:30tell us that this technological you know
- 26:33advancement is going to happen and we
- 26:35need to move in this way so this is
- 26:37another method survey method like uh uh
- 26:41this can be rooted through your
- 26:42Salesforce or maybe special survey team
- 26:45can be there who will be defining the
- 26:47objective of the survey obviously in
- 26:50this case we are predicting demand so we
- 26:52will be interested in knowing the demand
- 26:55of the product for the whole industry
- 26:57for our product right then we'll design
- 26:59the questionnaire and multiple choice
- 27:02questions like I talked about liquid
- 27:04scale question ranking all those
- 27:06open-ended questions can be there and
- 27:08then you will select the samples like
- 27:10different markets consumers you will go
- 27:12customers you will interact with and
- 27:15then you will collect the uh survey
- 27:18right so then again you will Analyze
- 27:20That survey report you will interpretate
- 27:22those results you will tabulate results
- 27:24you will come up with the diagrams that
- 27:26how it is going to be right so again we
- 27:29can predict Demand by using the survey
- 27:31method so either you can take online
- 27:34survey like monkey surveys is there
- 27:36Google form you can telephonically you
- 27:38can collect the information face tof
- 27:40face survey also when you are
- 27:42interacting directly with the customer
- 27:44usually when we launch new products then
- 27:46we are going for face tof face
- 27:48interaction or you can send some emails
- 27:51and then you can collect the information
- 27:53this I talked about interview or focused
- 27:55group discussion Where You Are you know
- 27:58interacting with the experts and getting
- 28:00that expertise uh information from them
- 28:04now let's talk about some of the
- 28:06quantitative methods so quantitative
- 28:08methods means now we'll record the uh
- 28:12inputs in terms of quantities or we'll
- 28:14see historical data we'll try to figure
- 28:18out the you know pattern in the
- 28:21historical data let's say if this is how
- 28:23the historical data is moving
- 28:29so I can say this is the kind of product
- 28:32which is where demand is cyclic means
- 28:35there is cycle so peak season is there
- 28:38then off season is there then again peak
- 28:40season or maybe the demand is like this
- 28:43if it is like this so I can see it is
- 28:46increasing like this right so this how I
- 28:50can draw this I need data points
- 28:53quantitative data so then I can exploit
- 28:55the trend if I'm having up to this that
- 28:58I have so I can see after this it is
- 29:00going to be like this so I can predict
- 29:02for future right so first method is
- 29:04moving average where we are considering
- 29:09uh latest data sometimes we are
- 29:11providing the weightage also to latest
- 29:13months data and then we are finding out
- 29:16what is going to be the demand for the
- 29:18next month we have three methods for
- 29:20first is simple moving average second is
- 29:22Ved moving average third one is
- 29:24exponential moving average right simple
- 29:27moving average Let's uh talk about with
- 29:29the some example only see I'm having
- 29:32data for January month February month
- 29:34March month let us take 3 months moving
- 29:37average so what I'll do I'll sum up
- 29:40these three 150 + 160 + 170 divided by 3
- 29:46this is will be this will be the average
- 29:48will be the demand for March month let's
- 29:53now take for April if I want to
- 29:55calculate for April I'll take the last 3
- 29:57months
- 29:58February March April if I'll calculate
- 30:01May I'll take now I'll not take February
- 30:04I'll take March April May right so
- 30:08latest 3 months I will consider so you
- 30:10can see for March it is there for April
- 30:12it is there for May June July you can
- 30:15find out latest but here what we are
- 30:18doing we are giving equal weightage to
- 30:20last 3 months that should not be because
- 30:23in some cases if the latest month data
- 30:26is showing you you know uh some
- 30:29fluctuation in the demand either in the
- 30:31positive side or negative side and then
- 30:33we are giving equal weightage to all the
- 30:35months then we can predict it wrong so
- 30:38that we need how we can tap that
- 30:40exponential moving average where we are
- 30:42giving you know weightage right how uh
- 30:46for this the basic purpose of this is
- 30:49that we we are we need only one month
- 30:52data earlier we were calculating 3
- 30:54months data right and then we can uh
- 30:58capture those fluctuations as well right
- 31:01so uh the unique feature is it
- 31:03incorporates all past data points
- 31:06because we are calculating the
- 31:08exponential moving Factor right from all
- 31:11the past point and then we need only one
- 31:13month data to predict it and if it is
- 31:15nonlinear if it is not moving like this
- 31:19right if it is moving like this so that
- 31:21also we can uh configure with this so
- 31:24how we can predict the demand for
- 31:26particular month t so we need to find
- 31:28out the uh smoothing factor which is
- 31:31Alpha and we can find out Alpha by 2 / n
- 31:35+ 1 n is number of months we were
- 31:38considering so earlier we were
- 31:39considering three so if you are taking
- 31:41three months you can take three if you
- 31:43are taking five you can take five so 1
- 31:46minus Alpha into your uh last month
- 31:50predicted demand so let's take here
- 31:53example so if you are taking three so
- 31:55obviously we can calculate the EXP
- 31:57exponential smoothing factor right so 2
- 32:00ID 3 + 1 it will be .5 and then the
- 32:04alpha will be 0.5 for this Alpha will be
- 32:060.5 and we if we are calculating for
- 32:10March month so then for March month it
- 32:12will be 0.5 * by 170 + 1
- 32:18-.5 multiplied by last month predicted
- 32:22demand let's say predicted here is 155
- 32:25so it will be 155 this is how you can
- 32:27calculate so you can see for February
- 32:29month you need demand actual demand for
- 32:32February month and January month last
- 32:34month predicted demand and you can see
- 32:37this is for each month you can
- 32:39calculate and this is 3 months
- 32:42exponential moving
- 32:44average right now next is baited moving
- 32:47average in this case what we will do we
- 32:50will like I was talking about uh giving
- 32:53highest priority to the last month so if
- 32:56I'm calculating for March maybe I'll
- 32:58give 0.5 weightage 50% weightage to Mar
- 33:01Munch data maybe I'll give 3% weightage
- 33:04to February month data and I'll give
- 33:07vitage to 02 to January data so how I'll
- 33:10do 150 multipli by 02 + 160
- 33:15multi3 + 170 * .5 this will be demand
- 33:20for March month so now you can see here
- 33:25different scale has been used 1 2 3
- 33:27before right that also you can use four
- 33:30means latest month you have given
- 33:32highest weightage this also you can use
- 33:34where I have given a highest weightage
- 33:36to uh March month now you can find out
- 33:41uh when I will calculate for April
- 33:43highest vitage will be given to the
- 33:45latest month right this is how you can
- 33:47find out the next is Trend projection so
- 33:52Trend projection obviously uh we will
- 33:55find out we'll plot all the data points
- 33:57his historical data and then we'll find
- 33:59out the best fit line right so that
- 34:02linear or simple linear regression
- 34:04multiple linear regression or polinomial
- 34:06regression we can use for that so we'll
- 34:09see how we can fit that data see uh this
- 34:14is like let's say this is X independent
- 34:18variable this by is dependent variable
- 34:20I'm having like these data
- 34:23points so I'll draw the best fit line
- 34:26maybe this is the best fit line which
- 34:27which is touching maybe passing all the
- 34:30points nearby we are drawing that line
- 34:33which is having minimum distance from
- 34:34the data points it can be in the
- 34:36negative direction as well which will
- 34:39reflect that your demand is decreasing
- 34:42as this X Factor is increasing this is
- 34:45positive relationship this is the
- 34:47relationship can be like this also
- 34:50relationship can be exponential also
- 34:53right so this trend we need to find out
- 34:55if I I can predict this L up to this
- 34:58point I can extrapolate for next month
- 35:00this is going to be the demand for next
- 35:02month this is going to be the demand I
- 35:03can predict for those points but I can
- 35:05predict only up to the maximum scale we
- 35:09have considered right so linear this is
- 35:13how we can predict linear where this is
- 35:15your by intercept this is your slope of
- 35:17the regression line by intercept means
- 35:20where this line will touch this a point
- 35:22is your by intercept and slope of this
- 35:25line is this angle right right so in
- 35:28detail simple linear regression if you
- 35:30can go then uh maybe you will find out
- 35:33how we are driving this equation of uh
- 35:36by intercept plus m means the slope B
- 35:40into your independent variable which is
- 35:42T here uh X here this independent
- 35:45variable and dependent variable is Y
- 35:47where here it is written dependent
- 35:49variable is
- 35:50y right so this m we can calculate this
- 35:54is slope right and the uh
- 35:58what is the significance of this slope
- 36:00is per unit change in this independent
- 36:03variable how much it is going to affect
- 36:06the dependent variable if it is value is
- 36:09.55 that means per unit change in
- 36:12independent variable will affect
- 36:150.55 times dependent variable so this is
- 36:20exponential uh Trend model you can use
- 36:22this also where we are using exponential
- 36:24function again we are using a e e to
- 36:28power b b is your growth rate and a is
- 36:31your initial value we can use polinomial
- 36:34equation as well where straight line
- 36:36will not be there and you can find out
- 36:38polinomial equation I'll just give you
- 36:40one example of simple linear regression
- 36:43where you can see this is how we can
- 36:45calculate see this is the simple this is
- 36:47the regression equation like I told you
- 36:51this is uh dependent variable demand
- 36:53this is independent variable this is
- 36:55your slope this is your B intercept how
- 36:58we can calculate the by intercept B note
- 37:01is equal to by bar minus B1 xar B1 how
- 37:05we can calculate the slope this is how
- 37:08we can calculate the slope we have X
- 37:10values we have y values right let's say
- 37:14this is one question I just want to
- 37:15predict we are launching different tv
- 37:18ads and we are have how many units of
- 37:21car we are selling so this these data
- 37:23points are there we want to draw this
- 37:25line so what should be the slope of this
- 37:28line right so this is use this is number
- 37:32of ads independent variable and your car
- 37:34sold depending upon number of ads by so
- 37:38we can calculate B1 from here you can
- 37:40calculate xar you can calculate by bar
- 37:43this you can find out and then you can
- 37:45find out B not as well so just you put
- 37:48the value here B1 V not any x value you
- 37:51put three it will give you the number of
- 37:54cars sold right so this you can
- 37:57extrapolate same equation you can use
- 37:59regression Line This is known as simple
- 38:01linear regression right so uh for more
- 38:05details uh maybe research methodology
- 38:08course you can see where we are using
- 38:10this uh Trend how we are drawing the
- 38:13best fit line right and then we are
- 38:15talking about the uh error as well right
- 38:18there is error component as well which I
- 38:20have not included because that is
- 38:21statistic part right so maybe in detail
- 38:25you can uh refer to regression line so
- 38:27this is all about the quantitative
- 38:29methods right so these are references
- 38:31you can refer thank you very much
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