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Lecture 29 : Supply Chain Drivers — Transcript

by NPTEL IIT Kharagpur · 6,596 words · 1,006 segments · language en · Watch on YouTube

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  1. 0:01[Music]
  2. 0:22[Music]
  3. 0:26hello dear friends welcome back to nptl
  4. 0:28online course on Logistics and Supply ch
  5. 0:30management so today we'll start our
  6. 0:32discussion on very important chapter in
  7. 0:35Supply Chain management that is supply
  8. 0:37chain drivers so we'll spend couple of
  9. 0:40session on this because this is very
  10. 0:42very important and we have six different
  11. 0:45supply chain drivers and we'll discuss
  12. 0:48in detail the each driver what is the
  13. 0:51impact on the supply chain of each
  14. 0:53driver how we can model that we can you
  15. 0:55know uh change that uh driver in a way
  16. 1:00that how it will affect the cost
  17. 1:01efficiency of the supply chain or
  18. 1:03sometimes can be the responsiveness and
  19. 1:06we'll talk about what are the different
  20. 1:07components under decision making when we
  21. 1:10are talking about facilities inventory
  22. 1:12Transportation what different types of
  23. 1:14uh decisions we are making and what are
  24. 1:16the components under decision making and
  25. 1:18we'll talk about some of the matrics in
  26. 1:21each of the uh your driver right so uh
  27. 1:26like supply chain drivers as the name
  28. 1:28suggest are the key point
  29. 1:30key drivers which is driving your the
  30. 1:32overall performance of the supply chain
  31. 1:35right but the thing now for next couple
  32. 1:38of sessions you will keep in mind that
  33. 1:41whatever we will do with these drivers
  34. 1:43they are going to affect your these two
  35. 1:46ends cost or
  36. 1:50responsiveness whenever you'll change
  37. 1:53anything in any driver it will affect
  38. 1:56either your cost scenario or responsive
  39. 1:58quickly I'll take one example and then
  40. 2:00we'll go with the we'll take different
  41. 2:02examples as we'll go with the the uh
  42. 2:05different slides let's talk about
  43. 2:08Transportation because it is one of the
  44. 2:10driver we have six drivers right uh
  45. 2:14inventory information facility
  46. 2:17Transportation sourcing and pricing
  47. 2:20let's only take for uh just quick
  48. 2:24understanding how these drivers will
  49. 2:26affect the cost and responsiveness let's
  50. 2:28say I'm taking Transportation I'm doing
  51. 2:31through air how it will affect it will
  52. 2:34add more to the responsiveness that
  53. 2:36means we are now responsive our
  54. 2:39transportation parameter we have set for
  55. 2:41the responsiveness so in that way we are
  56. 2:44quickly delivering the product to the
  57. 2:46customer but cost will be very high
  58. 2:48because we are using fastest delivery of
  59. 2:52the uh delivery mode right so this is
  60. 2:54how it will affect quickly we go through
  61. 2:57each this driver facilities what type
  62. 2:59typ of different facilities we are using
  63. 3:01we are using either manufacturing
  64. 3:03facilities or we are using the
  65. 3:06warehousing facilities right so at
  66. 3:09different location manufacturing
  67. 3:11facility raw material supplier they are
  68. 3:13also having manufacturing units right
  69. 3:16that will also be counted as
  70. 3:17manufacturing facility and then
  71. 3:19warehousing facility wherever you are
  72. 3:20temporarily storing doing the cross
  73. 3:22doing or you are storing the raw
  74. 3:24material those kind of stores can be
  75. 3:27considered another facilities so under
  76. 3:30this facility we'll see the design that
  77. 3:33obviously what type of product you are
  78. 3:35handling solid product large product
  79. 3:38shape items or maybe guesses product you
  80. 3:40are handling so that depends upon design
  81. 3:44capacity how much capacity is required
  82. 3:46depends upon again the demand from that
  83. 3:49particular location and where you will
  84. 3:51set set up your facility now uh if you
  85. 3:55want Speedy Delivery you will set up
  86. 3:57your Warehouse near to the customer
  87. 3:59already we discussed right but if you
  88. 4:01want to minimize the cost inventory cost
  89. 4:03you will keep the centralized uh
  90. 4:06facility and from there hent spoke model
  91. 4:08from where you will transport the
  92. 4:11product to the all the markets right
  93. 4:13this is about facility talking about
  94. 4:16inventory we are keeping inventory
  95. 4:18either raw material semi-finished good
  96. 4:20or finished goods keeping more inventory
  97. 4:23again will increase your cost
  98. 4:27but that will
  99. 4:30enhance your responsiveness as well
  100. 4:33because as soon as the customer is
  101. 4:35reaching your Warehouse or retail shop
  102. 4:39you can quickly meet the demand but the
  103. 4:42risk of getting that product obsolete is
  104. 4:45always there because you are keeping
  105. 4:47enough stock and then you need to
  106. 4:49minimize the carrying cost because if
  107. 4:51you're keeping excess inventory you are
  108. 4:54carrying storing Cold Storage are
  109. 4:56required so handling is also required
  110. 4:58stock rotation you need to ensure all
  111. 5:01those cost will be there Transportation
  112. 5:03already I talked about we have different
  113. 5:05mode of transportation either through
  114. 5:07air through Road through ship through
  115. 5:10train through pipelines whatever mod you
  116. 5:13will pick depending upon you will affect
  117. 5:15either your cost or fast delivery in
  118. 5:17terms of responsiveness right so that
  119. 5:20will also Define information this is a
  120. 5:23kind of driver which will affect the
  121. 5:25performance of all other
  122. 5:27drivers when you need to ship the
  123. 5:29product
  124. 5:30that information should be shared
  125. 5:32quickly how much you need to ship the
  126. 5:34product how much you need to keep the
  127. 5:36inventory where you should store in the
  128. 5:38warehouse right how much you need to you
  129. 5:41know uh Source from the uh raw material
  130. 5:44supplier this information throughout
  131. 5:47means integrate all the stakeholders all
  132. 5:50the activities throughout the network
  133. 5:52right so coordination and decision
  134. 5:54making will be done based on this
  135. 5:56particular driver that is information
  136. 5:59and then the fifth driver is sourcing
  137. 6:02then selection of suppliers then uh how
  138. 6:06much you will Outsource what whatever
  139. 6:08you are going to manufacture raw
  140. 6:10material what is the quality you want to
  141. 6:13buy how much lead time you are going to
  142. 6:15give to your vendors and what is the
  143. 6:18cost so obviously when you'll feed large
  144. 6:20orders like Walmart is doing to their
  145. 6:23vendors then you can negotiate on the
  146. 6:25cost right lead time you need to give
  147. 6:28reasonable lead time but that large
  148. 6:30order maybe then you need to keep the
  149. 6:31inventory so then again that will
  150. 6:33trigger the inventory cost right pricing
  151. 6:37now again what type of pricing policy
  152. 6:39you are opting in the initial uh
  153. 6:42sessions when we discussed about you
  154. 6:43know e-commerce Industries and we said
  155. 6:46that they are coming up with the big
  156. 6:47billion days Amazon Prime offers and
  157. 6:50then the suddenly the sales is
  158. 6:52increasing to 25 to 35% in some of the
  159. 6:56products your mobile home appliances
  160. 6:59sales increasing like anything so that
  161. 7:01means you are very unpredictable in that
  162. 7:05way how the sales pattern will behave
  163. 7:08right so suddenly you need to manage
  164. 7:10maintain the very high inventory but on
  165. 7:13the other hand what what Walmart is
  166. 7:15doing for this managing this particular
  167. 7:19component they are keeping this strategy
  168. 7:22everyday low pricing everyday low
  169. 7:25pricing means once as a customer if I'm
  170. 7:27entering Walmart store I know that this
  171. 7:29price is fixed and every day I'm getting
  172. 7:31the low price there is no hurry right so
  173. 7:34I need not to buy in bulk whatever you
  174. 7:36require you can buy that and then I need
  175. 7:39not to postpone my ORD because maybe
  176. 7:41after two months there will be sales and
  177. 7:44what in return Walmart is getting that
  178. 7:47they are getting very fixed orders fixed
  179. 7:49supplies so minimize they can minimize
  180. 7:51the inventory cost because in that way
  181. 7:54they are pretty sure about their uh this
  182. 7:56so you can just see how these six
  183. 7:59drivers we see in details will affect
  184. 8:02your performance and will add to the
  185. 8:04cost right so uh quickly we'll go
  186. 8:08through all these so as per Chopra and
  187. 8:11Mandel so they have divided these six
  188. 8:15first facility inventory and
  189. 8:16transportation as logistical drivers
  190. 8:19they are related to logistic activity
  191. 8:22where you are shipping your storing
  192. 8:24inventory you are producing right and
  193. 8:26these are cross sectional uh cross
  194. 8:30functional drivers which are you know uh
  195. 8:33different functional units you are
  196. 8:34touching so that depends upon the scope
  197. 8:37of uh these particular drivers right so
  198. 8:40what is the ultimate Target is whatever
  199. 8:42competitive strategy you are opting
  200. 8:44maybe your supply chain is say you want
  201. 8:46to be responsive whenever customer is
  202. 8:49placing the order you want to you know
  203. 8:50deliver the order quickly or whatever
  204. 8:53quality level he is expecting you want
  205. 8:55to deliver that quality whatever variety
  206. 8:57he wants you want to deliver all those
  207. 8:59feature whatever are there so your
  208. 9:01supply chain strategy should Target the
  209. 9:04responsive parameter right but yes you
  210. 9:08cannot be purely responsible and then
  211. 9:09you are selling maybe 5 rupees item in
  212. 9:12500 items you cannot convince your
  213. 9:14customer for that right so then you have
  214. 9:17to be little efficient but we have some
  215. 9:19status class product as well where you
  216. 9:22know you you are just saying that we are
  217. 9:24responsive we are the best those status
  218. 9:27product like BMW Mercedes
  219. 9:29those kind of players where they are not
  220. 9:32competing on cost right so cross
  221. 9:36functional versus Logistics driver cross
  222. 9:39functional involve collaboration and
  223. 9:41integration across different functional
  224. 9:44area within a company right all those
  225. 9:46sourcing pricing information these are
  226. 9:49cross functional drivers right so within
  227. 9:51a company they will integrate all the
  228. 9:54different functional units because
  229. 9:56information is required sourcing you
  230. 9:58need to do and then pricing Logistics
  231. 10:01drivers they are working you know with
  232. 10:04different stakeholders are involved in
  233. 10:06that not one company where you are
  234. 10:08taking care of the your facilities
  235. 10:10warehouses transportation and will
  236. 10:12Define how the final delivery will
  237. 10:14happen efficiently and timely right so
  238. 10:18key differences if we'll talk about
  239. 10:20scope cross functional drivers have a
  240. 10:22broader scope where we are encompassing
  241. 10:25all the aspects of supply chain from
  242. 10:27procurement to the customer end but
  243. 10:29Logistics ders will take care only your
  244. 10:32physical transportation of the product
  245. 10:34from one end to the other end if we'll
  246. 10:36talk about collaboration in terms of
  247. 10:38cross functional drivers across
  248. 10:41different department it will be there
  249. 10:43Logistics we have external partner
  250. 10:46collaboration right so impact cross
  251. 10:49functional drivers have more significant
  252. 10:51impact on the responsiveness and Agility
  253. 10:54how quickly you are sharing the
  254. 10:56information how quickly you are
  255. 10:58responding to Market Trends how quickly
  256. 11:00you are changing the pricing policies
  257. 11:02right how quickly you are responding to
  258. 11:04Big billion days your customers are
  259. 11:06responding to Big billion days right so
  260. 11:08that will help Logistics drivers
  261. 11:11primarily focus on efficiency and cost
  262. 11:15optimization so let's talk about now the
  263. 11:17very first driver which is uh facility
  264. 11:20already I talked about facility either
  265. 11:23the manufacturing facility or the stores
  266. 11:25warehouses where you are keeping the
  267. 11:27inventory right what will be role in
  268. 11:29competitive strategy already now we'll
  269. 11:32discuss all these drivers one by one on
  270. 11:35this cost responsiveness
  271. 11:40continum how will alter the driver from
  272. 11:45one end to other end and it will touch
  273. 11:47either cost efficient or
  274. 11:50responsiveness
  275. 11:51see this facilities decision impact
  276. 11:54supply chain performance by balancing
  277. 11:56the efficiency and responsiveness how
  278. 11:59centralized facility now it will reduce
  279. 12:03the responsiveness how because this is
  280. 12:05centralized Warehouse from where we are
  281. 12:08shipping the orders to all the markets
  282. 12:11like we talked about these all are
  283. 12:15markets
  284. 12:16right now from this Warehouse we are
  285. 12:20shipping to all the markets this will
  286. 12:23reduce the responsiveness because lead
  287. 12:26time will increase anywhere if I'll keep
  288. 12:28the order it
  289. 12:30will take time to record the order and
  290. 12:33to travel this much distance right
  291. 12:36because centralized wehouse is there
  292. 12:39okay so in that case responsiveness will
  293. 12:44reduce if you
  294. 12:46are going with this kind of model
  295. 12:49responsiveness will reduce but you will
  296. 12:52be cost efficient because instead of
  297. 12:55maintaining if you what can be the
  298. 12:57alternate alternate may be one warehouse
  299. 12:59for these three
  300. 13:02markets other Warehouse may be here
  301. 13:04serving these two markets third
  302. 13:06Warehouse may be here serving these two
  303. 13:08market now instead of maintaining
  304. 13:10inventory at one point we are
  305. 13:11maintaining inventory at three different
  306. 13:14locations those location facilities are
  307. 13:17required Manpower is required all those
  308. 13:20resources are required which which are
  309. 13:22you know maintaining the inventory
  310. 13:23within those facilities so in that way
  311. 13:26but you will be more responsive because
  312. 13:28you you are very near to the End Market
  313. 13:30customer is asking for the product you
  314. 13:32are quickly delivering the product but
  315. 13:34the inventory cost will increase right
  316. 13:36so this you need to keep in mind if
  317. 13:39we'll talk about Toyota and Honda they
  318. 13:41are more responsive how they are more
  319. 13:44responsive because they are opening
  320. 13:46local manufacturing facilities near to
  321. 13:48the markets many facilities near to the
  322. 13:51market now what are the benefits they
  323. 13:52are getting after opening the local
  324. 13:55facilities one is currency fluctuation
  325. 13:57if Indian markets they will not you know
  326. 14:00transport or export from India if they
  327. 14:03are Manufacturing in India to some other
  328. 14:05country because currency fluctuations
  329. 14:07are there always right trade barriers
  330. 14:09they don't want to go with that right
  331. 14:11then increase the responsiveness any
  332. 14:13change is required within Indian market
  333. 14:16we can do easily in Indian market the
  334. 14:18other models in the rest of the world
  335. 14:20can go smoothly right so that we can
  336. 14:23ensure the other best part of this Honda
  337. 14:27facility is they are Manufacturing in
  338. 14:29SUVs or normal car sedans in the same
  339. 14:32manufacturing unit so this ensure the
  340. 14:35high utilization of those manufacturing
  341. 14:38facilities right so this is the best
  342. 14:40example how they are managing their
  343. 14:42facilities now let's talk about
  344. 14:44components of facility decision when we
  345. 14:47are talking about the facilities what is
  346. 14:49the role role is capacity and
  347. 14:53flexibility capacity what type of you
  348. 14:56know Warehouse you will Design and how
  349. 14:58much will be the capacity how much you
  350. 15:00will you know store in that warehouse so
  351. 15:03then again if you are storing too much
  352. 15:05excess inventory stock out uh sorry your
  353. 15:08obsolete inventory will be there your
  354. 15:11inventory you can damage in the storage
  355. 15:13house if you are storing less inventory
  356. 15:15less capacity you can be stock out in
  357. 15:18the market flexibility how flexible you
  358. 15:21are with your manufacturing facilities
  359. 15:24that quickly something input is coming
  360. 15:26from the market and then you are
  361. 15:28amending your product changing your
  362. 15:30product design sometimes component
  363. 15:32sometime process design whether your
  364. 15:34manufacturing facility you want product
  365. 15:36focused or functional focused product
  366. 15:39focused is that let's say I'm producing
  367. 15:43fan so what will what I will do whatever
  368. 15:46related to fan assembly solding P PCV we
  369. 15:50are developing and then packaging
  370. 15:52everything we are doing inh house right
  371. 15:54that is a kind of you know product
  372. 15:56focused We'll add raw material at
  373. 15:59different stages at the last stage we'll
  374. 16:01get the output but functional focused is
  375. 16:05let's say I'm having one molding plant
  376. 16:07we I'm dealing with all the plastic
  377. 16:09parts now this molding plant will
  378. 16:13provide the plastic raw material to all
  379. 16:16the fan manufacturers fan manufacturer
  380. 16:19maybe hbls maybe flips maybe some other
  381. 16:22manufacturer right any manufacturer I'm
  382. 16:24just producing the plastic components
  383. 16:27that is molding plant I'm having that is
  384. 16:29functional focused cross docking or
  385. 16:32storage whether you are designing your
  386. 16:34warehouse for storing for some time some
  387. 16:37period or it is only small stoppage
  388. 16:39Center where the inventory will be shift
  389. 16:42from one container to other container
  390. 16:44maybe you are consolidating sometimes
  391. 16:46order sometimes you are segregating
  392. 16:49orders pin buys location buys and
  393. 16:51sending in different containers right
  394. 16:54then location where you will set your
  395. 16:57facility or either you are talking about
  396. 16:59your manufacturing facility or you are
  397. 17:01talking about your warehousing facility
  398. 17:04so some condition already we talked
  399. 17:06about if you are near to customer no
  400. 17:08need to explain again but you need to
  401. 17:11consider some of the factors what is the
  402. 17:12labor cost if you're setting up your
  403. 17:14manufacturing somewhere in Europe right
  404. 17:17maybe very high cost operational cost
  405. 17:20somewhere in nation countries maybe you
  406. 17:22can get cheap lb cheap resources in that
  407. 17:24term right infrastructure then maybe you
  408. 17:26are struggling with the infrastructure
  409. 17:28if you are working in Dev Nations you
  410. 17:31have all the access to the
  411. 17:32infrastructure parameters then text
  412. 17:34implication what is the text structure
  413. 17:36it is simplified very complex very high
  414. 17:39taxes so that also will help you to
  415. 17:41Define your location
  416. 17:45capacity keeping excess capacity you are
  417. 17:48responsive but then you are adding to
  418. 17:50cost keeping low capacity you are
  419. 17:53efficient and but you are not responsive
  420. 17:56because you may be stock out because you
  421. 17:58are keeping minimum capacity with you
  422. 18:01what are the facility related matrics
  423. 18:03the parameters which we are observing
  424. 18:05when we are evaluating whether a
  425. 18:06facility is you know doing well or not
  426. 18:09first is capacity what is the maximum
  427. 18:12capacity that facility can process if
  428. 18:15I'm talking about manufacturing unit how
  429. 18:17many units it can produce daily if I
  430. 18:20need to run in two shifts how many units
  431. 18:22I will get if three shifts how many
  432. 18:24units I will get can I go for expansion
  433. 18:27of the capacity those those parameters
  434. 18:29we'll consider utilization I'm having
  435. 18:32that capacity but how many times I'm
  436. 18:34utilizing right if you are you see if uh
  437. 18:39one truck is going from point A to point
  438. 18:42B and it can carry ton ton capacity but
  439. 18:44it is carrying only 8 ton so that means
  440. 18:47per unit cost will be little higher but
  441. 18:49if I'm carrying 9 ton per unit cost will
  442. 18:52reduce if I'm carrying 10 ton per unit
  443. 18:55cost will reduce further the same way so
  444. 18:58utilization if you are doing maximum you
  445. 19:01can reduce the per unit cost right but
  446. 19:04delays will increase with increase
  447. 19:07utilization how it will happen because
  448. 19:10let's say if you are uh making a model
  449. 19:13on one production line you need 50 items
  450. 19:15only but just to uh you know explore
  451. 19:18economies of scale you are producing 100
  452. 19:21items minimum in one goal to minimize
  453. 19:23the cost of production but then you are
  454. 19:25waiting to produce the B model right so
  455. 19:28that then delay will increase processing
  456. 19:31time setup time da time idle time
  457. 19:34processing time how much time is
  458. 19:35required to convert the raw material
  459. 19:37into finished one but it's not only
  460. 19:40always raw material if we are talking
  461. 19:41about the warehousing how much time you
  462. 19:43are taking to load the product how much
  463. 19:46time you are taking to Kit the product
  464. 19:49how much time you are taking to pack the
  465. 19:51product setup time whenever you are
  466. 19:54initially setting up the process
  467. 19:55changing the product how much time you
  468. 19:57are taking change over time right from
  469. 20:00one model to all second model you need
  470. 20:02to change some equipments right you need
  471. 20:05to change the raw material so then how
  472. 20:07much time you are taking down time how
  473. 20:09much time your process is down because
  474. 20:12of some breakdown in the equipment or
  475. 20:15maybe absentismo
  476. 20:17you or not idle time how much time you
  477. 20:21are just waiting idly just to you you
  478. 20:23don't have any order to process right so
  479. 20:26that is also if you are designing facil
  480. 20:28with over capacity obviously you will be
  481. 20:31baiting most of the time production cost
  482. 20:34per unit that directly affects how many
  483. 20:37units you are producing right if you are
  484. 20:39producing more units that productivity
  485. 20:41will be improved so per unit total units
  486. 20:44today produced and you can just uh
  487. 20:48divide the overall cost that cost you
  488. 20:50can include the material cost your how
  489. 20:52many Manpower was working on that day
  490. 20:55the equipment depreciation cost the
  491. 20:57facility you were using everything you
  492. 20:59can add in that and divide total number
  493. 21:01of units right so then you will get the
  494. 21:04unit cost quality losses I produced 100
  495. 21:08products but after inspection and all
  496. 21:11that I got only 95 okay items five are
  497. 21:15rejected because of different reasons
  498. 21:17some missing components not
  499. 21:20operational safety related parameters
  500. 21:22were compromised something right
  501. 21:25theoretical cycle time of the production
  502. 21:27this is the pure time we are considering
  503. 21:29that everything is going perfect way and
  504. 21:32how much time it is required to produce
  505. 21:34that product let's say to packet to uh
  506. 21:37packet one product you are you need
  507. 21:39maybe 30 seconds right so but in that
  508. 21:43time you are not considering the change
  509. 21:45over from one product to other product
  510. 21:47you are not considering something goes
  511. 21:49wrong with the packaging sometime
  512. 21:51packaging tape is finished do you need
  513. 21:53to change that is not you are
  514. 21:54considering so theoretical flow is the
  515. 21:57flow time is the minimum time to convert
  516. 21:59that product into finished one
  517. 22:02right actual average flow time now here
  518. 22:05we'll consider the delay also if that is
  519. 22:08happening right so then if we'll talk
  520. 22:11about flow time efficiency it will be
  521. 22:14ratio of
  522. 22:16your
  523. 22:17theoretical Flow versus your actual flow
  524. 22:21right so we'll try to come little closer
  525. 22:25maybe to
  526. 22:278.99 95 so maximum one we cannot have
  527. 22:32more than one right so flow time
  528. 22:35efficiency will help you to calculate
  529. 22:37whether the productivity is above 90%
  530. 22:4095% how efficiently you are converting
  531. 22:43the your raw material into finished one
  532. 22:46product variety then how many different
  533. 22:49product variety models you are offering
  534. 22:51so this is again if you are having
  535. 22:54different model offering in same product
  536. 22:57you are you know like we talk about
  537. 22:59automobile industry so if car
  538. 23:02manufacturer they are coming with more
  539. 23:04than 100 models right in the same
  540. 23:07product right so then they need to
  541. 23:09change over from one model to other
  542. 23:10model sometime they are changing color
  543. 23:12sometimes they changing engine capacity
  544. 23:14sometime they are adding airbags so many
  545. 23:17different way sometime petrol version
  546. 23:19diesel version all things you need to
  547. 23:21take care right so that will add volume
  548. 23:24contribution of top 20% that means 802
  549. 23:28tool we can apply we can find out those
  550. 23:3020 skus skus are stock keeping
  551. 23:37units these stock keeping units usually
  552. 23:41we have eight uh alpha numeric digit
  553. 23:45right we are using to code all those
  554. 23:48different products but if any product is
  555. 23:50having any variation let's say if you
  556. 23:53are keeping soap on your shelf right for
  557. 23:56selling if soap size is different then
  558. 23:59also the SKU number will change if the
  559. 24:02packaging is different then also flavor
  560. 24:05is different then also it will change
  561. 24:06right price is different then also will
  562. 24:08change color is different then also it
  563. 24:10will change so skus we are identifying
  564. 24:13the products we are identifying how much
  565. 24:15inventory is depleted how much inventory
  566. 24:18is left out so that we can again
  567. 24:19replenish the inventory so here we need
  568. 24:22to find out within our facility what are
  569. 24:24those 20% of skus which are adding it
  570. 24:2880% of the volume these 20 items we are
  571. 24:31Manufacturing in huge number demand is
  572. 24:34very huge that 80% Market is captured by
  573. 24:37these 20% item rest 80% of the items are
  574. 24:41only contributing 20% of the volume so
  575. 24:44we need to take care of these 20% of the
  576. 24:47items right average production batch
  577. 24:50size I talked about if you will produce
  578. 24:53more items in particular batch before
  579. 24:55change over will reduce your
  580. 24:57transportation cost but then we'll
  581. 24:59increase your inventory storage cost
  582. 25:02right so but yes you need to again make
  583. 25:04the balance how much you want to produce
  584. 25:06so that you can reduce the uh batch
  585. 25:10cost now we'll come to the second driver
  586. 25:12that is your inventory and inventory we
  587. 25:15are keeping why to manage the balance
  588. 25:19between supply and demand right so
  589. 25:22because we are unsure about your
  590. 25:24production we are sometimes unsure about
  591. 25:27the consumption cycle
  592. 25:28because 100% we are not sure so then we
  593. 25:31are maintaining the inventory right so
  594. 25:34that we can match the supply and demand
  595. 25:37exploiting economies of scale see when
  596. 25:40we are keeping extra inventory that
  597. 25:42means we are producing in bulk so first
  598. 25:45thing is when we are producing in
  599. 25:47bulk the production cost will reduce
  600. 25:50because economy is of scale second the
  601. 25:52transportation cost will also reduce
  602. 25:54distribution cost will also reduce
  603. 25:56because we are transporting in bulk it's
  604. 25:59not only one order is transported from
  605. 26:02magd to IIT kakur campus right I'm
  606. 26:06combining 10 orders so 10 pasas are
  607. 26:09going from one location to other so in
  608. 26:11that way we can enjoy the economies of
  609. 26:14scale right enhancing
  610. 26:18responsiveness if you are keeping extra
  611. 26:20inventory quickly customer is coming you
  612. 26:22can meet the demand but if you are
  613. 26:25keeping minimum inventory then you are
  614. 26:27recording the order like Del is doing
  615. 26:29they are providing you the customized
  616. 26:31product but if you want today only right
  617. 26:34now your product maybe then you need to
  618. 26:36buy the standardized product only if you
  619. 26:38want to configure then it may take one
  620. 26:41day two days lead time right so that
  621. 26:44will affect your responsiveness impact
  622. 26:46on cost and profitability obviously
  623. 26:49increasing inventory will your handling
  624. 26:52cost will be there and you are keeping
  625. 26:54that idle inventory with you right until
  626. 26:57you'll consume you'll not not get the
  627. 26:58money right so you need to consume the
  628. 27:00inventory as soon as possible in the
  629. 27:02market right so it will lower down your
  630. 27:04profit margin because anyhow any cost is
  631. 27:07deducting your profit margin material
  632. 27:10flow time material flow time is the time
  633. 27:13required from the entry to the exit
  634. 27:15Point usually we have this little law I
  635. 27:18is equal to DT right this inventory i t
  636. 27:24is your flow time and D is your
  637. 27:26throughput rate throughput rate is the
  638. 27:29rate at which the sales to End customer
  639. 27:32is happening so how frequently sales is
  640. 27:35happening will be reflected by your
  641. 27:37throughput rate right customer demand
  642. 27:40and throughput rate obviously more the
  643. 27:42customer demand is the more rate of
  644. 27:45consuming the final product so you can
  645. 27:47align your inventory levels with the
  646. 27:49demand of the customer and then you can
  647. 27:52you know save that excess
  648. 27:54inventory role in competitive strategy
  649. 27:58first is we need to Define where we will
  650. 28:01locate the inventory right how much
  651. 28:03inventory we will locate then if you are
  652. 28:05locating large quantity of finished
  653. 28:07goods near to customer obviously
  654. 28:09responsiveness will be very
  655. 28:11high but then cost will be also very
  656. 28:15high on the other hand if you are
  657. 28:17keeping centralized inventory so then
  658. 28:20you can reduce the cost instead of
  659. 28:22maintaining inventory at 10 different
  660. 28:24location you are placing inventory
  661. 28:26Central that's why I'm Amazon is having
  662. 28:29different hubs right so uh when you are
  663. 28:32placing order from kakur so finally it
  664. 28:35is coming to Kolkata Hub and from
  665. 28:37Kolkata Hub it is Distributing to all
  666. 28:40other hubs balancing cost and
  667. 28:43responsiveness then how much inventory
  668. 28:46you will keep at every level that will
  669. 28:48help you to define whether you you are
  670. 28:50cost efficient or you are responsive in
  671. 28:53that way Amazon best example very
  672. 28:56beautiful best they have segregated the
  673. 28:59books which they are selling into three
  674. 29:01category best selling books they are
  675. 29:04placing order with the regional
  676. 29:06warehouses where they have located their
  677. 29:08Regional Bas warehouses and quickly
  678. 29:10delivering the product high
  679. 29:12responsiveness for best selling books if
  680. 29:15books are you are slowly moving compared
  681. 29:17to best selling then you are stroking
  682. 29:20those uh books maybe far little away
  683. 29:25from the uh customer Cent ized location
  684. 29:29so that the overall cost of inventory
  685. 29:31can be reduced but if it is very slowly
  686. 29:33moving right very less demand then you
  687. 29:36place the order only once you are
  688. 29:38getting the order then only you are
  689. 29:40replenishing your inventory from the
  690. 29:43publisher or distributor so this is best
  691. 29:45example with respect to inventory
  692. 29:47components of inventory decisions so you
  693. 29:50can see product Eva availability is
  694. 29:53important point if you are keeping the
  695. 29:56inventory you are always is you know
  696. 29:59meeting demand that is fill rate we are
  697. 30:02calculating in inventory how many times
  698. 30:03you are filling the demand of the
  699. 30:06customer from the existing inventory so
  700. 30:09that depends upon you want to be stock
  701. 30:10out or not right but then the again the
  702. 30:14maybe the decision you need to model if
  703. 30:16I'll reduce the inventory 5% what will
  704. 30:18be the effect of on the stock out maybe
  705. 30:21I will be 5% stock out whether you are
  706. 30:24ready to uh take that chance to be you
  707. 30:26know 5% stock out or you don't want to
  708. 30:29so that let's keep 5% extra inventory
  709. 30:32cycle inventory how much inventory you
  710. 30:34are keeping to meet the usual demand
  711. 30:37cycle between these two if you are
  712. 30:40ordering between these uh two orders how
  713. 30:43much inventory you are keeping and that
  714. 30:45depends upon what is the average demand
  715. 30:47of that reason order quantity what is
  716. 30:49the lead time customers are expecting
  717. 30:52safety inventory what is the minimum
  718. 30:54level always you are maintaining with
  719. 30:56you so that if any unpredictable demand
  720. 30:59happens so then you can meet that right
  721. 31:02so that is safety inventory seasonal
  722. 31:04inventory that is for particular season
  723. 31:06only for maybe now the summer season is
  724. 31:09going on you will maintain inventory for
  725. 31:11that much period Then winter season will
  726. 31:13come so that much inventory you will
  727. 31:15keep right so inventory related
  728. 31:17practices or uh performance measures
  729. 31:21cash conversion cycle how quickly you
  730. 31:23are consuming or inventory in the market
  731. 31:27and receiving the the receivables cash
  732. 31:29right cash to cash cycle we are
  733. 31:31calculating it as cash to cash cycle how
  734. 31:34quickly you are getting the cash in
  735. 31:36return of consuming your product in the
  736. 31:38final Market average inventory always we
  737. 31:41talk about your starting inventory end
  738. 31:43inventory you add up and divide by two
  739. 31:46that is your average inventory you are
  740. 31:47maintaining you can not only record the
  741. 31:50inventory in terms of unit you are
  742. 31:52maintaining sometimes what we are saying
  743. 31:54okay we have two days stock left so that
  744. 31:57is days you are talking inventory in
  745. 32:00terms of days right if I'm uh having
  746. 32:05maybe 10 days stock so I'm little
  747. 32:07reluctant in that way to replenish the
  748. 32:09stock right because still uh maybe the
  749. 32:11replenishment will take five six days
  750. 32:13I'm having 10 days stock right Financial
  751. 32:16value I'm maintaining 10 CR inventory
  752. 32:18every day to meet the customer demand
  753. 32:21that is another measure to calculate the
  754. 32:22inventory seasonal inventory always we
  755. 32:25uh already we talked about right so you
  756. 32:28need to anticipate in that way so that
  757. 32:30you can meet those uh spikes in the
  758. 32:34Demand right inventory
  759. 32:36turnover cost of goods sold and total
  760. 32:40inventory you are maintaining average
  761. 32:42inventory you are maintaining so higher
  762. 32:44inventory turnover that means quickly
  763. 32:45you are efficiently you are rotating
  764. 32:48your stock in the Market Days of
  765. 32:50inventory
  766. 32:52outstanding so average inventory you can
  767. 32:55calculate it by dividing the average
  768. 32:57inventory by the cost of goods sold per
  769. 32:59day right a higher days of inventory
  770. 33:02outstanding indicates a longer time to
  771. 33:05sell in the inventory so that means you
  772. 33:08are not able to generate enough demand
  773. 33:11so you need to stop producing excess
  774. 33:14inventory May because you are not able
  775. 33:16to consume that average replenishment
  776. 33:19batch size uh whenever you are placing
  777. 33:22order with the manufacturer distributor
  778. 33:24how much units you are placing then
  779. 33:26again you are measuring all the skus you
  780. 33:29are keeping with you and then you are
  781. 33:31placing the order that larger batch size
  782. 33:34will help you to negotiate the price of
  783. 33:36the batch right average safety inventory
  784. 33:41average safety inventory how much you
  785. 33:43are keeping for units or number of days
  786. 33:45for two days I'm keeping the inventory
  787. 33:47maybe tomorrow again I'll go for that
  788. 33:49fill rate I was just talking about this
  789. 33:52is fill rate how many times you are
  790. 33:54meeting the customer demand from your
  791. 33:56existing inventory and how many times
  792. 33:59fraction of time you are out of stake if
  793. 34:02customer visited 100 times 98 times I
  794. 34:07have met the demand from existing
  795. 34:09capacity inventory that means I'm 98% is
  796. 34:13the fill rate and 2% is the stock out
  797. 34:16rate I could not meet that obsolete
  798. 34:18inventory how many times how much
  799. 34:20inventory is going
  800. 34:21obsolute uh in the stock only and we are
  801. 34:24not able to consume that that also we
  802. 34:26need to keep in in mind because that
  803. 34:29excess inventory we can manage so
  804. 34:32overall tradeoff with respect to
  805. 34:33responsiveness versus efficiency so
  806. 34:36obviously if we'll maintain the
  807. 34:39inventory near to customer we will be
  808. 34:41more responsive if we are keeping little
  809. 34:44away from the invent uh customer our
  810. 34:47inventory it will take more lead time to
  811. 34:50uh deliver the product but that will
  812. 34:52save the cost so these this is how
  813. 34:54inventory will touch these two points
  814. 34:57right so the third logistic driver is
  815. 35:01transportation again faster mode will
  816. 35:05reduce the lead time but will increase
  817. 35:08the cost and will increase the
  818. 35:11responsiveness because quickly you are
  819. 35:13delivering the product so that way you
  820. 35:15can either you are talking about train
  821. 35:17but train then shipping cost will be
  822. 35:19lesser but ship if you are talking about
  823. 35:22ship then the least cost option you are
  824. 35:25having but then that infrastructure is
  825. 35:27available or not that also you need to
  826. 35:29find out and end mile delivery also that
  827. 35:32cannot happen using ship right so those
  828. 35:34things we will uh take care when we are
  829. 35:36talking about the
  830. 35:39transportation what will be the
  831. 35:41influence on inventory and facility
  832. 35:43location see if you are using uh very
  833. 35:48you know want to uh utilize the full
  834. 35:51capacity of the container obviously you
  835. 35:54need to develop big size warehouses
  836. 35:57where you'll keep keep the inventory
  837. 35:59that that size you can keep right and
  838. 36:02then facility locations if frequently
  839. 36:04you are doing that then also it will
  840. 36:06affect the facility location decision
  841. 36:08right so faster Transportation method
  842. 36:10you can opt to reduce the inventory
  843. 36:13levels and enhance the responsiveness
  844. 36:15and this is Dell how they are using that
  845. 36:18strategy flying components from Asia
  846. 36:21right so this will increase the
  847. 36:25responsiveness responsiveness how
  848. 36:27because whenever you will visit uh dell
  849. 36:30showroom and place your order for the
  850. 36:32customized product the components will
  851. 36:35directly fly from the Asia and because
  852. 36:39the cost will be higher in
  853. 36:40responsiveness obviously will be higher
  854. 36:43but this cost you can compensate
  855. 36:46somewhere because you are not keeping
  856. 36:48extra inventory right so quickly you can
  857. 36:51purchase so that you can reduce
  858. 36:53inventory cost role in competitive
  859. 36:55strategy balancing respons iess and
  860. 36:59efficiency so obviously a competitive
  861. 37:02strategy if you want to compete on the
  862. 37:04speed of the delivery obviously you have
  863. 37:06to go by air the fastest mode available
  864. 37:09in that reason right if you're competing
  865. 37:12on efficiency so obviously you need to
  866. 37:15take care of the cost and Mild delivery
  867. 37:17let us do by cycle or let us do by
  868. 37:20electrical vehicle right so how we can
  869. 37:22reduce that cost right strategic
  870. 37:25adaptation if you are selling high value
  871. 37:28items then responsiveness is required
  872. 37:30right so high value items you cannot
  873. 37:33store near to customer because the value
  874. 37:35is very high an example is Blue Nile
  875. 37:37where this is online diamond store but
  876. 37:40what they are doing they they are you
  877. 37:43know uh they are ensuring the overnight
  878. 37:47delivery using FedEx and ensuring high
  879. 37:49responsiveness so in that way they are
  880. 37:52centralizing the diamond
  881. 37:55inventory so centralizing means
  882. 37:58inventory cost they are reducing and the
  883. 38:01other cost because Diamond industry is a
  884. 38:03kind of where you need to invest heavily
  885. 38:06on security parameters as well so that
  886. 38:08also instead of investing on security
  887. 38:12parameter at five different location you
  888. 38:14can just manage the security at one
  889. 38:16point and then you can manage that right
  890. 38:19so this is how you can uh minimize the
  891. 38:23cost right components of Transportation
  892. 38:25decision design of Transportation
  893. 38:27Network what is the mode location route
  894. 38:30rooting algorithm will help you to find
  895. 38:32out the optimal loot to minim minimize
  896. 38:34the cost right and then multiple Supply
  897. 38:37or demand points maybe you can include
  898. 38:41or you can means you can consolidate all
  899. 38:43the orders or you are going for single
  900. 38:44delivery 30 minutes delivery of pizza so
  901. 38:47then go for the single delivery as well
  902. 38:49choice of Transportation mode will
  903. 38:51affect yours again responsiveness C
  904. 38:55through air and then maybe
  905. 38:57uh if you are looking for reducing the
  906. 39:00cost then through C if available not
  907. 39:02available then Road or train maybe
  908. 39:05better option and then again depends
  909. 39:07upon the factors which mode you will
  910. 39:09pick speed shipment size cost or
  911. 39:12flexibility right Transportation related
  912. 39:15metrics quickly we'll go through all
  913. 39:17those points which we are counting when
  914. 39:19we are talking about evaluating the
  915. 39:22Transportation uh your driver average
  916. 39:25inbound transport ation cost so I always
  917. 39:29talk about that uh this average your
  918. 39:32trans inbound cost is always higher than
  919. 39:35the outbound Transportation cost that's
  920. 39:37why your manufacturing facility or
  921. 39:39assembling facility should be near to
  922. 39:41the market so that the outbound logistic
  923. 39:43distance can be reduced so average
  924. 39:45inbound Transportation cost how many
  925. 39:47units you are transferring raw material
  926. 39:49to your company so that you can
  927. 39:52calculate and we are usually reflecting
  928. 39:55it at percentage of cost of goods sold
  929. 39:58so that how much this inbound
  930. 40:00Transportation cost is uh sharing in our
  931. 40:03overall cost 5% 7% 10% what is the
  932. 40:07share average incoming shipment size
  933. 40:11whether we are buying in small loads or
  934. 40:13we are buying in large lot that will
  935. 40:15help you to Define your inventory
  936. 40:18practices as well then how much you can
  937. 40:20negotiate on your large orders right
  938. 40:23average inbound Transportation cost per
  939. 40:26shipment so same example if in one
  940. 40:29shipment you are transporting 10,000
  941. 40:32units so total cost may be 10,000 you
  942. 40:35can divide so then that will be per unit
  943. 40:39cost right total cost 10,000 divided by
  944. 40:4110,000 1 rupe but let's say still you
  945. 40:44are uh your transportation cost is
  946. 40:4610,000 only but this time you
  947. 40:48transported 11,000 units so then the
  948. 40:5110,000 divided by 11,000 units then that
  949. 40:54way your per unit cost will be reduced
  950. 40:57average outbound outbound means whatever
  951. 41:00is going away from your Market as uh
  952. 41:02your manufacturing unit right your final
  953. 41:05product you are shipping from your
  954. 41:07manufacturing unit to the End customer
  955. 41:09so that cost you are calculating so what
  956. 41:12is the average cost Transportation cost
  957. 41:14total because I uh already discussed
  958. 41:17that this cost is higher than the
  959. 41:19inbound Logistics so again measure as
  960. 41:22the percentage of sale this much cost
  961. 41:25your outbound Logistics is contributing
  962. 41:27towards the overall sales right average
  963. 41:31out shipment size how many units you are
  964. 41:33transporting right so that also whether
  965. 41:37you are going for economies of scale or
  966. 41:39you are processing the individual order
  967. 41:42average outbound Transportation cost per
  968. 41:44shipment one shipment how many units you
  969. 41:46are transporting you can divide the
  970. 41:48total cost divided by your shipment size
  971. 41:52and then economies of scale you can find
  972. 41:54out the percentage of that average
  973. 41:56outbound Transportation cost per
  974. 41:58shipment in the total sales fraction of
  975. 42:02uh fraction transported by mode so I'm
  976. 42:05using 5% maybe ship I'm using 20% Maybe
  977. 42:10by train I'm using 50% by Road I'm using
  978. 42:14rest of the part Maybe by air so this is
  979. 42:17how uh you can find out and then you can
  980. 42:20say that our mejor portion is going
  981. 42:22through air why don't we you know
  982. 42:25streamline that process and we'll go
  983. 42:27with the routine maybe using ship or
  984. 42:29train which is more you know cost
  985. 42:31efficient then you need to maybe set up
  986. 42:34location near to Market you need to
  987. 42:36figure your demand function in more
  988. 42:38refined way so that accurate information
  989. 42:40you can get right so then it will help
  990. 42:43you to reduce that
  991. 42:45cost overall trade of responsive versus
  992. 42:48efficiency so Transportation you can see
  993. 42:52will add to efficiency if you are
  994. 42:54working on economies of scale combining
  995. 42:57any orders and if you are individually
  996. 42:59processing the order will add to the
  997. 43:01responsiveness so if you want fast quick
  998. 43:04delivery through air you can go through
  999. 43:06drone you can make the delivery if you
  1000. 43:08want you have lead time you can go by
  1001. 43:11normal Transportation mode that will
  1002. 43:13help you to reduce the cost right so
  1003. 43:16this is all about your Logistics drivers
  1004. 43:19in the next session we'll discuss about
  1005. 43:22your cross functional drivers so these
  1006. 43:24are the references thank you very much

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