Learn Copywriting in 76 Minutes – Harry Dry — Transcript
Full transcript
- 0:00Let's start with a game, six words. I'm
- 0:01going to ask you which ones do you
- 0:02remember?
- 0:03Okay.
- 0:03Seamless transition, charging pitbull,
- 0:05muscular Irishman, better way, leg of
- 0:08lamb. Which ones do you got?
- 0:09Irishman, pitbull, leg of lamb.
- 0:12You remembered the ones which you can
- 0:13visualize. You have these three rules.
- 0:15Can I visualize it? Can I falsify it?
- 0:18Can nobody else say this? So, you get
- 0:20three no's, you're probably writing a
- 0:21lot of rubbish. You get three yes's,
- 0:23[music] you're onto something.
- 0:24Why should people learn copywriting?
- 0:27It's the number one skill in marketing.
- 0:29Write copy
- 0:30that can't be copied.
- 0:32This one's the one of the most famous
- 0:33lines of all time.
- 0:34They're instantly communicating what it
- 0:36is by showing what it isn't.
- 0:37Exactly. That's exactly it.
- 0:38So, when you're writing copy, how do you
- 0:40know that something's going to instantly
- 0:43resonate?
- 0:44test. One Mississippi, two Mississippi.
- 0:46Phew.
- 0:47You get it?
- 0:50Harry Dry is the first person that I
- 0:52call whenever I need help with
- 0:53copywriting. And the reason is that he's
- 0:55not just good at it, but he's really
- 0:57good at explaining it, at teaching what
- 1:00he does. I mean, you'll see. The guy has
- 1:02frameworks for everything. My favorite
- 1:04one is these three questions that he
- 1:06asks whenever he writes or reviews copy,
- 1:09and he's going to talk about that here.
- 1:11But, we got to talk about the elephant
- 1:12in the room, and it's copywriting. It's
- 1:14sort of a smelly industry, right? I
- 1:16always think of hucksters and fraudsters
- 1:19on Twitter who are just trying to game
- 1:21your psychology with whatever deceptive
- 1:23trick they have up their sleeve. This is
- 1:25the man himself, Harry Dry.
- 1:28I know that you have these three rules
- 1:30that you apply to every sentence.
- 1:32I do.
- 1:33What are they?
- 1:34I do.
- 1:34Um can I visualize it? Can I falsify it?
- 1:37Can nobody else say this? So, you get
- 1:39three no's, you're probably writing a
- 1:41lot of rubbish. You get three yes's,
- 1:43you're onto something. I'll give you two
- 1:44examples of what not to do, what to do.
- 1:47So, I saw an ad on the way here, don't
- 1:49just get a job, change an entire
- 1:51industry. It's a recruitment company. Um
- 1:54Now, if I said to you change an
- 1:55industry, you close your eyes, Can you
- 1:57Can you Can you Can you see that? No.
- 2:00Can you falsify that? Falsifiable to be
- 2:01proved true or false. Uh
- 2:04Can you Can nobody else say it? No, I
- 2:06could start a recruitment company
- 2:07tomorrow and write don't just get a job.
- 2:10Change an entire industry.
- 2:11Um now let me tell you what I would do
- 2:12all three, New Balance.
- 2:14Worn by
- 2:16supermodels in London and dads in Ohio.
- 2:18I think that is so good. It's so good.
- 2:21So if you if you close your eyes, can
- 2:22you visualize the supermodel in London,
- 2:26the dad in Ohio with a barbecue but pair
- 2:28of New Balance on? You can.
- 2:30Can you falsify it?
- 2:31It's true. Like supermodels have worn
- 2:34New Balance. Dads in Ohio do wear it's
- 2:36it's true. And can nobody else say it?
- 2:37Well, no because a load of dads in Ohio
- 2:40aren't going to wear a Prada and a load
- 2:42of supermodels aren't really wearing
- 2:43Reebok. Like it's it's bespoke to New
- 2:44Balance. It's something they can only
- 2:45say.
- 2:47So that's There's the three rules. Now I
- 2:48want to go through them like one by one
- 2:50with you.
- 2:51Rule one, can I can I visualize it?
- 2:54So let's start with a game.
- 2:57Why does this matter?
- 2:58If If you can't If you can't visualize
- 3:01it, you won't remember it. Lisa Cron
- 3:03says um if I can't see it, it's not
- 3:05there yet. So I'm going to read to you
- 3:06six
- 3:07six words.
- 3:09I'll tell you which ones I'm going to
- 3:10ask you which ones you remember. Um
- 3:12seamless transition, charging pitbull,
- 3:14muscular Irishman, better way, leg of
- 3:16lamb.
- 3:18Which ones you got?
- 3:19Irishman, pitbull, leg of lamb.
- 3:22Irishman, pitbull, leg of lamb. I don't
- 3:24even remember the other
- 3:25[laughter]
- 3:26So what I'm talking about here is the
- 3:28Did I get it right?
- 3:28You got it Yeah, you There's no right or
- 3:30wrong. I'm proving it What What What
- 3:31What I'm talking about here is the
- 3:32difference between concrete and
- 3:33abstract. You remembered the ones which
- 3:34you can visualize. You can see the
- 3:36Irishman. You can see the pitbull coming
- 3:37at you. You can't see a better way. So
- 3:39this is concrete and this is abstract.
- 3:41What abstract is is it's intangible. You
- 3:43can't drop it on your foot. If you try
- 3:45and drop a better way on your foot, it
- 3:47just fades away. But if you try and drop
- 3:49um a muscular Irishman one foot, you
- 3:51know it hurts. Um how do you do this?
- 3:54So, how do you how do you go from from
- 3:55abstract to concrete? The best way I
- 3:57found is to zoom in on the words. So,
- 3:59what I like to do, I get a sheet of
- 4:00paper
- 4:01and I draw a line down the left-hand
- 4:03side.
- 4:04At the top, I'll write abstract.
- 4:07At the bottom,
- 4:08I'll write concrete.
- 4:10All right, it's right I'll write the
- 4:11word at the top.
- 4:13Um and I'll just rewrite it and rewrite
- 4:15it and ask myself what like what do I
- 4:16actually mean here? What am I actually
- 4:17saying? Until I end up with a concrete
- 4:19object. So, here
- 4:21you could have written not very good,
- 4:24worn by pretty people in big cities,
- 4:27and old people
- 4:30in non-big cities. But instead, pretty
- 4:33people I can't I guess I can kind of see
- 4:35that, but a supermodel? Absolutely.
- 4:38Everyone can see a supermodel. In
- 4:40London, oh man, that's sexy, you know,
- 4:42big supermodel London, and then dads in
- 4:45Ohio. Now, that's funny because also the
- 4:48juxtaposition of these two makes me
- 4:50laugh. So, another example of this, like
- 4:52right on the money, is you might come to
- 4:54me with an app idea. You might say, "Hey
- 4:55Harry, I got an I got an app I want to
- 4:56share with you. It's about regaining
- 4:58fitness." So, I what I do is I go
- 5:00through that little zoom in test we did.
- 5:02You write regain at the top.
- 5:04And I'd say, "All right, what do you
- 5:05mean by regain?" And you might say, "All
- 5:08right, it's for getting people off the
- 5:09couch who've been sitting on the couch
- 5:11for the last 6 months." And I say, "What
- 5:13do you mean by fitness?" And you might
- 5:15like what type of fitness? You might
- 5:16say, "Running." How far? 5 5K. So, now
- 5:19we've got from regain fitness, we've got
- 5:22uh from from getting up off the couch
- 5:25um to running 5K.
- 5:27Couch to 5K.
- 5:29Funnily enough, that's the name of the
- 5:31most um
- 5:32the most downloaded, the most popular
- 5:34fitness program of all time. Really? Uh
- 5:36and this wasn't made by Nike
- 5:39[laughter]
- 5:40or Adidas. It was made by a Boston TV
- 5:43producer, but it stuck cuz it was good.
- 5:46Um
- 5:46rule two, can I falsify it?
- 5:49All right, why does it why does this
- 5:50work? Like why does why do we like stuff
- 5:52which is falsifiable? I I came up with
- 5:54this tip and I thought about it myself
- 5:55and what I what I concluded was um,
- 5:58when you write a sentence which is true
- 6:00or false, it's like as a writer you're
- 6:01putting your head on the chopping block.
- 6:04Um, it makes people sit up a little bit
- 6:05in their seat, our ears prick up. This
- 6:07is true or false. Galileo
- 6:09um, got got sentenced to 10 years house
- 6:12arrest by the Romans cuz he said that
- 6:15the earth spins around the sun. They
- 6:16didn't like it. If Galileo said um, the
- 6:20earth has a harmonious connection with a
- 6:23celestial object, they'd have said
- 6:24Galileo go go down the pub, have a beer.
- 6:27[laughter]
- 6:27Have a um, how do you do this? How do
- 6:29you how do you write copy that's
- 6:30falsifiable? Well, you want to write a
- 6:31sentence which is true or which is
- 6:33false. Best tip I've seen for this is
- 6:37um,
- 6:38deep in a Reddit thread um, by a now
- 6:40deleted account so I can't I can't get
- 6:42any credit I'd like to and it says um,
- 6:45you can't talk, you can only point.
- 6:47Picture your best friend um, right now
- 6:49who's single, okay? And I want you to
- 6:51try and set him up on a blind date with
- 6:53somebody, okay? Now, we're going to go
- 6:54two versions of this. The first version
- 6:57you got to you got to set him up but
- 6:59you're not allowed to you're not allowed
- 7:00to um, describe them with anything
- 7:02that's objectively true or false. So,
- 7:05you have to write subjectively. So, you
- 7:06could say he's good looking, he's
- 7:07intelligent, whatever. What would you
- 7:08how would you describe this friend?
- 7:10Good family.
- 7:13Great values. Good family.
- 7:15Great values.
- 7:15Smart. He's clever. Hilarious.
- 7:17He's funny.
- 7:18Yeah.
- 7:18He's funny.
- 7:18You're talking.
- 7:19Funny guy.
- 7:20Now, I'm a woman right now. If I'm a
- 7:21woman or a man, I would I would say I'm
- 7:24you know, you're just you're just saying
- 7:25stuff. Like is he is he actually funny?
- 7:28Now,
- 7:29three run. Now, um,
- 7:31describe this friend, your your single
- 7:33friend
- 7:34but you're only allowed to say things
- 7:36which are are true or which are false.
- 7:39So, instead of say you said um,
- 7:41good values. You could say um, why? Why
- 7:45does he have good values? Point to
- 7:46something. So, if we're good looking,
- 7:47I'd be like, looks like Ryan Gosling,
- 7:496'2". Looks like Ryan Gosling. Exactly.
- 7:52Have you seen the meme?
- 7:53Uh, I haven't seen the meme.
- 7:54[laughter]
- 7:56There's like this popular meme going
- 7:57around that all these chicks, it's like
- 7:59they hold these signs, it's like, 6'5",
- 8:01works in finance, trust fund, blue eyes.
- 8:04it. That's exactly it. Reads on the
- 8:05tube.
- 8:06[laughter]
- 8:06You know, he's not If you say someone's
- 8:08intelligent, it's like, all right,
- 8:09whatever. Does he read He reads on the
- 8:10tube. That's true or false? Um, that's
- 8:13what I mean by falsifiable. Can you Is
- 8:15it able to be proved true or false? Now,
- 8:16what's funny
- 8:17So, what is the lesson with the
- 8:19pointing? This is what I still
- 8:20[laughter] don't understand.
- 8:21When I say When I say don't talk, only
- 8:23point, let's say I'm trying to sell you
- 8:24gold, all right? I might say gold, you
- 8:26know, it's a great investment, David.
- 8:28You want to get some gold, you know,
- 8:29that stuff never to go out of fashion.
- 8:31I'm just talking right now, or I could
- 8:32point at the graph of gold for the last
- 8:3550 years, and it'd be like, just going
- 8:36one way. I could say that when there was
- 8:38the last financial crash, what happened
- 8:40to gold? Just point. I just point at the
- 8:41graph. So, you just point at stuff.
- 8:43That's a better way. It it it basically
- 8:45it gets you off the adjective trail.
- 8:47So, this is interesting. So, say we're
- 8:49going to advertise for gold, and all I
- 8:50can do is I can just point. What I could
- 8:52do is I would point at a beautiful
- 8:55castle that is clearly majestic. I could
- 8:59point at a family's gold stash, and we
- 9:02could show them feeling very
- 9:04comfortable, be insecure because they
- 9:06have so much gold. I could point at the
- 9:08chart of gold. And now what I'm doing is
- 9:10I'm getting things that are concrete,
- 9:12they're visual, they're falsifiable.
- 9:13point at Warren Buffett and say, how
- 9:15much gold does Warren Buffett have in
- 9:16his portfolio?
- 9:18That's a reason to buy gold, perhaps. I
- 9:19don't know. You have to research stuff.
- 9:20You can't just like If this takes This
- 9:22takes work. That's why it's better.
- 9:23[laughter]
- 9:24Finally, final test, can nobody else say
- 9:26it? Um, Jim I think his name is Jim
- 9:30Durkey.
- 9:31Um, never write an ad a competitor can
- 9:34sign.
- 9:35Why I like can nobody else say it is it
- 9:37kind of forces you to look a little bit
- 9:38deeper at what you're at what you're
- 9:40selling.
- 9:41Volkswagen had this ad back in the back
- 9:42in the day. Your car has five numbers on
- 9:45the speedometer. Volvo Volvo has six.
- 9:48One could get the impression that the
- 9:49people who made your car lack a little
- 9:50confidence. No one else can say that.
- 9:53The only way of saying it is you got to
- 9:54get in the Volvo, see how many see how
- 9:56many dials there are on the speedometer.
- 9:58So it's visual, the visual aligns with
- 10:00the text. Nobody else can say it. Super
- 10:01simple, differentiates what you're
- 10:03doing. That's why it works. Exactly,
- 10:04it's true. It's falsifiable, it's true.
- 10:07There's a lot of people I talk to and
- 10:09they're like, "No, copywriting's for
- 10:11chumps. I'm not going to learn that.
- 10:13It's not really important." But you are
- 10:16the first person I met who changed my
- 10:18mind on that. Why should people learn
- 10:21copywriting?
- 10:22Why should people learn copywriting? Um,
- 10:24all right. In this hand I got a Snickers
- 10:26bar. Imagine. Uh, Snickers, you know
- 10:28what you when you're hungry.
- 10:29Best-selling chocolate bar in the world.
- 10:31In this hand I got a Fuse bar. Only to
- 10:33be eaten wearing rubber-soled shoes.
- 10:35Fuse discontinued in 2006.
- 10:37Um, both bars look the same.
- 10:40They taste the same, but one's the
- 10:41best-selling bar in the world and one,
- 10:43you know, it didn't get into the mind.
- 10:45And why I like this example is because,
- 10:48um, startups, businesses are like these
- 10:50two bars. You strip away the wrapper,
- 10:53you strip away the copy, you strip away
- 10:54the branding, um, they do kind of the
- 10:56same thing. Like Samsung, Apple, all
- 10:59right? Um, they both got an app store.
- 11:02They both take great pictures. But what
- 11:04what phone you got?
- 11:05Apple.
- 11:06You got an Apple. 17 out of out of 20
- 11:08American teenagers choose Apple. Why do
- 11:10they choose Apple? Cuz to quote Ogilvy,
- 11:12um, we don't choose the whiskey, we
- 11:14choose the image.
- 11:15Um, let me give you one more story about
- 11:17why I think you should learn
- 11:18copywriting. Um,
- 11:20I uh, my uncle's from Reading. Reading,
- 11:23England.
- 11:24And uh, they had a striker so I used to
- 11:25watch a lot of football at the Madejski
- 11:27Stadium, Reading Reading's old ground.
- 11:29And uh, they They this striker up front
- 11:31called Dave Kitson.
- 11:33And he wasn't very good and we'd all
- 11:34kind of laugh at Kitson despite
- 11:35supporting Reading. Ginger guy, he was
- 11:37very noticeable. Uh then, I went to
- 11:39school in Portsmouth. Um Kitson at this
- 11:41point got transferred from Reading to
- 11:43Portsmouth. All my friends at school,
- 11:45well, a lot of them were Pompey fans,
- 11:46Portsmouth Pompey.
- 11:48Uh and we saw Kitson run around Fratton
- 11:50Park, ginger hair. Again, not scoring
- 11:53very many goals, but you know, he he put
- 11:55in a shift. Kitson ended up with one
- 11:57England cap. So, he played for England.
- 11:59Good player, but
- 12:00you know, innocuous career.
- 12:02Now, um
- 12:03I'd like to tell you that Dave Kitson
- 12:05wrote a book about football and it sold
- 12:08more copies than David Beckham,
- 12:11Frank Lampard, Steven Gerrard, and
- 12:13Michael Owen put together.
- 12:15How did How did he do that? How did
- 12:16Kitson do that? Um I think it's an
- 12:18example
- 12:19of a um
- 12:21a real foundational copywriting
- 12:23principle, which is what can I do
- 12:25that no one else is doing that people
- 12:27care about? So, Kitson had a good
- 12:29career. What what could he do? Like,
- 12:31what could Kitson give you? All these
- 12:32guys that wrote these books about, you
- 12:34know, their career plan for England.
- 12:35Kitson didn't have any of that. So, what
- 12:36can I do? Well, I've been in the Premier
- 12:38League. Kitson's been in the in the
- 12:39Premier League. So,
- 12:41Kitson thought, "Well, I'll I'll, you
- 12:42know, tell some home truths about the
- 12:44Premier League. I'll say I'll I'll do an
- 12:46undercover on the Premier League. I'll
- 12:47tell you this player's got a gambling
- 12:49addiction. I'll tell you this player's
- 12:51This this is what it's like when England
- 12:53go abroad to Greece and everyone's going
- 12:55out. How many drinks are people
- 12:56drinking?" He did like a big
- 12:57behind-the-scenes.
- 12:59Beckham, Scholes, whatever, they they
- 13:00don't want to do that. People care about
- 13:02it. But the problem then is it's a book
- 13:03by David Kitson. Like, no one wants to
- 13:05read a book by David Kitson. So,
- 13:07instead, he
- 13:08he um
- 13:09he he signed it as the secret
- 13:10footballer.
- 13:12Uh that's That's copywriting. It's It's
- 13:14doing more with with words. Like, you
- 13:17Kitson's product is is objectively so
- 13:19much worse than David Beckham's. But
- 13:22just by positioning it, just by a little
- 13:24bit of storytelling, he could outsell
- 13:25him.
- 13:27So,
- 13:28what do I have here?
- 13:30These are Why don't you explain them?
- 13:32What are these?
- 13:32I printed a bunch of these as back as a
- 13:34backdrop for my for my course. You
- 13:36invited me on and I thought, "What?
- 13:37Let's let's instead of putting stuff on
- 13:39the screen all the time, let's um have
- 13:41some vinyl mounted favorite ads."
- 13:44I'm just going to find random stuff and
- 13:47we'll talk about them. Okay, tell me
- 13:48about this.
- 13:49They don't write songs
- 13:52about Volvos. What's going on here? What
- 13:54do you like about this
- 13:55It's It's an ad by Corvette, I think. Um
- 13:58why I like that? Six words.
- 14:00Um a lot of white space.
- 14:03I like this because firstly, I've even
- 14:05got an enemy. All right, so we talked
- 14:06about enemy before.
- 14:08They're selling the Corvette by having a
- 14:09little cheap shot at Volvo. But
- 14:11secondly, what can Corvette say about
- 14:12the Corvette that no other car can? They
- 14:15can say that Post Malone sings about
- 14:16Corvettes. They can say all these all
- 14:18these American country singers love a
- 14:19song about a Corvette.
- 14:20It's romantic. Like what is What's good
- 14:22about this and I think what's good about
- 14:24all copywriting is you get it instantly.
- 14:26There's um
- 14:28there's an intuitive test with
- 14:29copywriting. Sometimes you know more in
- 14:312 seconds than you know in 2 hours.
- 14:33let me let me give you this test. Look,
- 14:34I can't remember who who came up with
- 14:35it, but it's called one Mississippi, two
- 14:37Mississippi. So, I got this ad, I show
- 14:39it to you. One Mississippi, two
- 14:40Mississippi. Whoosh. You get it?
- 14:43Oh, let's try that.
- 14:44You get it? That's how That's how it
- 14:45works.
- 14:46[laughter]
- 14:46If it takes longer than 2 seconds, you
- 14:47You know what? You printed this one out.
- 14:49I did not get it. I did one Mississippi,
- 14:51two Mississippi, 8,000 Mississippi and I
- 14:54did not get [laughter] it. What is going
- 14:56on in this ad? You're going to need a
- 14:58smaller cabinet.
- 15:00had to crop these to fit them on mounted
- 15:03um
- 15:04mounted covers. So, I've missed off the
- 15:05logo. You're going to need a smaller
- 15:07cabinet. Um
- 15:09Athletic Greens, you know, what does
- 15:11Athletic Greens replace? Positioning
- 15:12101, what do you replace? That to me
- 15:14says this does everything in one go. So,
- 15:16you know that What's the pain point? The
- 15:18pain point is morning routine.
- 15:20I want vitamin A, vitamin D, vitamin C,
- 15:22I want some zinc. I want some whatever.
- 15:24You're going to need You don't need a
- 15:25cabinet. You use all-in-one Athletic
- 15:27Greens.
- 15:28It's clean.
- 15:30Do you think that sometimes a risk that
- 15:32you have to take when you're writing ads
- 15:34is that you're going to do something
- 15:35that really relates to your in-crowd,
- 15:38but then the out-crowd won't get it? Cuz
- 15:39I don't get this, but I don't take
- 15:41vitamins like that. So, maybe that's why
- 15:43I don't get it.
- 15:44Yeah, I think I think if everyone gets
- 15:46it, you're you're possibly doing
- 15:47something wrong. Like I think that's I
- 15:49think that's not a problem, too. I'll
- 15:50tell you what's funny is you don't get
- 15:52it, but you talked about it. Like I
- 15:54don't think it's a problem if you don't
- 15:55get it. You might You might text that to
- 15:57a friend. Like, "What is this? I don't
- 15:58get it." That's fine. It's got your
- 16:00attention. What's worse is something
- 16:02which is just like So, the a bad way of
- 16:04doing that ad, "You're going to need a
- 16:05smaller cabinet." might be
- 16:07um
- 16:11"One drink to replace them all." You
- 16:13know, it's been said.
- 16:14You want to write something that no one
- 16:15said before. That's what I think. Can
- 16:17nobody else say this?
- 16:19What else you got for me?
- 16:22This one rips.
- 16:24Uh this one's one of the most famous
- 16:25lines of all time. "A thousand songs in
- 16:27your pocket." Why do Why do you like it?
- 16:29You tell me.
- 16:31You know what?
- 16:32We need to show these two together.
- 16:34Yeah.
- 16:34Because this is why I like it so much.
- 16:36Okay.
- 16:38These Mac and PC ads, this is the
- 16:40problem with PC ads. Where they were all
- 16:42about features, and it was all about,
- 16:45"Oh, 4 GB, whatever. You know, this is
- 16:47how fast it went." Apple said, "No.
- 16:50Actually, none of that stuff matters.
- 16:52All that matters" and I still remember
- 16:54being in fifth grade. I had this little
- 16:55blue iPod Nano. It was most valuable
- 16:58thing I'd ever had. My first album I
- 17:00ever bought was Confessions by Usher,
- 17:02and it was on there, and I could listen
- 17:04to all these songs, and that's what made
- 17:06this such a big deal.
- 17:07It's also a metaphor. It's an example of
- 17:09metonymy.
- 17:09What's metonymy?
- 17:10What's metonymy?
- 17:11I don't know what that is.
- 17:12Metonymy is where a shorthand term
- 17:14stands in for a literal term. It's a
- 17:16technical, but I don't mind technical.
- 17:18So, what actually they're saying there
- 17:19W- what they should say is 1,000 songs
- 17:22in your media player. That's the That's
- 17:24what it literally is. But, they've
- 17:26substituted the literal word media
- 17:28player for um a standing word, a visual
- 17:31word, pocket. It doesn't It doesn't That
- 17:33sentence doesn't literally make sense.
- 17:35Like, you haven't literally got 1,000
- 17:36songs in your pocket. You've got 1,000
- 17:37songs in your media player. But, you'd
- 17:38rather say pocket cuz it's it's more
- 17:40visual. It's more surprising. It's more
- 17:41punchy.
- 17:43One of the great ads.
- 17:44I Well, you
- 17:46should judge an ad by how much it sells.
- 17:47Everyone had an iPod. Everyone walked
- 17:49around with an iPod. You look at the
- 17:50Vision Pro.
- 17:51straight to the Apple Store.
- 17:52Like, look at the Vision Pro. I don't
- 17:53know what how they sold it, but no one
- 17:54bought one. That's That's why
- 17:56copywriting matters. I'm sure I'm sure
- 17:59if Steve Jobs was around, the Vision Pro
- 18:00would have been a little bit different.
- 18:01It would have been positioned a little
- 18:02bit differently. They'd have had some
- 18:04some, you know, great line, and they'd
- 18:05have sold a few. But, they didn't. You
- 18:08read this one.
- 18:10The sports sedan.
- 18:11The people who inherited brains instead
- 18:13of wealth.
- 18:14[laughter]
- 18:15I I love this cuz who said this? Um I'm
- 18:18paraphrasing someone here, but they said
- 18:19if you if you can ever make your
- 18:21customer feel like they're making a
- 18:22smart decision, you did something right.
- 18:25So, they're making you think, you know,
- 18:27God, if you want to be clever with your
- 18:28money, you're going to buy one of these
- 18:29sedans cuz you you've got Everyone wants
- 18:31to be the person with brains and not and
- 18:32not wealth.
- 18:33And this is kind of a lame car.
- 18:36[laughter]
- 18:36You know what I mean? Right? Like, look
- 18:38at that car. No one pulls up in that car
- 18:41and says, "Oh, that's a Right, it's
- 18:43nothing like the Corvette that we saw
- 18:44earlier.
- 18:45So, what they're doing is they're
- 18:47saying, "You know what? We don't have
- 18:48the coolest car in the world.
- 18:50Now, what is it that we can do to sell
- 18:53this thing? Ah, okay. This is for people
- 18:55who inherited brains instead of wealth
- 18:57because the people with the brains, they
- 18:58know that, "Oh, if I'm going to drop a
- 19:00load of cash on a Ferrari, I'm spending
- 19:02a quarter million dollars on an object
- 19:04that I could crash and break it any
- 19:05times.
- 19:07Okay, you know what? This is the smart
- 19:08decision."
- 19:09You're right. Bang Come
- 19:11I've never read The Economist,
- 19:12management trainee
- 19:14aged 42.
- 19:15What's going on here?
- 19:15It's a classic. That's That's one of the
- 19:17most famous of all time. Um and it sold
- 19:19a lot of Economist. I I think um there's
- 19:22a quote by Neil French.
- 19:24He says um most people think in any ad
- 19:26you need four elements. You need a
- 19:28header, a subheader,
- 19:30um a picture, and a logo.
- 19:32And what Neil French says is if you can
- 19:34do an ad with just one of those
- 19:36elements, you're onto a winner.
- 19:38So, there's no there's no subheader.
- 19:39Well, that
- 19:40Maybe management trainee, but there's no
- 19:41picture, there's no logo. The logo is
- 19:42the I've never read The Economist.
- 19:44That's why it doesn't look like an
- 19:45advert. Advert look when they've got You
- 19:47know that logo in the bottom right?
- 19:48Picture logo It doesn't look like an ad,
- 19:50so you read it.
- 19:51Two other things. The color is Economist
- 19:53red, which people know.
- 19:55And then the other thing is you like
- 19:57look at the the visual hierarchy. You
- 20:00read I've never read The Economist.
- 20:01Wait,
- 20:02[snorts]
- 20:02what? [laughter]
- 20:04Management trainee aged 42. Oh, now we
- 20:07have a story.
- 20:08Best thing also about the ad is like it
- 20:09it is basically what's the what's If you
- 20:11If you If you strip away the send it
- 20:12well part, what are they actually
- 20:14saying? They're just saying that The
- 20:15Economist like is is a good newspaper,
- 20:17you want to be smart. It's not that
- 20:18interesting.
- 20:19How can you make two months' salary last
- 20:23forever?
- 20:24The diamond engagement ring. Talking
- 20:26about this one.
- 20:27Good.
- 20:28Um
- 20:29As the classic. So, this this came after
- 20:32um
- 20:33What was the bloody ad about? A diamond
- 20:35is forever. So, this was this was the
- 20:37follow-up for a diamond is forever. I
- 20:39think it was Mary Gerety, 1948 for De
- 20:42Beers. They sold diamonds.
- 20:44Um at the time, wedding rings were
- 20:46sapphire, rubies, emeralds. How do you
- 20:49create demand for diamonds? You You say,
- 20:51"When's it for?" It's for marriage. Um
- 20:55How can you make two months' salary last
- 20:57forever? I love I love that line because
- 21:00um of the juxtaposition. Like it How How
- 21:02can you make two months' salary last
- 21:03forever? You You You can't. It's two
- 21:05months of your salary, it's forever.
- 21:07You know, it shouldn't work. There's
- 21:09contrast there. Um the answer is the
- 21:11diamond engagement ring. I think now 85%
- 21:14of engagement rings are diamonds, and
- 21:15this campaign by Mary for De Beers, uh
- 21:19the diamond company, is the reason why.
- 21:20All right, so sit down. You're now,
- 21:22okay? I'm Harry, I'm going to sit down
- 21:24and write some copy. Tell me, how does
- 21:25your process then unfold from there?
- 21:28I you start I start with what am I
- 21:29trying to do?
- 21:31What am I trying to do here? There's a
- 21:32quote by John
- 21:34I'm going to say Hen Hengly. Forgive me,
- 21:36John. Um the current attitude of the
- 21:39consumer is the starting point, and the
- 21:41desired attitude is the finish line. You
- 21:43can't start a race in the middle. So,
- 21:45when I when I sit down and write, I'm
- 21:46thinking, what's the current attitude?
- 21:49What's the desired attitude? That's
- 21:50point A, that's point B. It's my job to
- 21:53get the customer from A to B.
- 21:55Think a picture two telephone poles.
- 21:58You got You got the telephone poles. Now
- 21:59we've got to string the wire.
- 22:01So, how do I How do I string the wire?
- 22:02Well, there's three pieces here. First
- 22:04one, piece one, who you're talking to.
- 22:06Who Who Who am I talking to? Is it
- 22:08someone at the tube looking at their
- 22:09phone? Is it someone who's been on my
- 22:12app for 6 months but hasn't upgraded
- 22:14yet, but they know the problem? So, let
- 22:15me give you
- 22:16[laughter]
- 22:16a funny example who you're talking to.
- 22:19Uh Snapchat took out a Super Bowl ad
- 22:22this year. 7 7 million pounds.
- 22:25And um
- 22:27And the ad was
- 22:29more Snapchat, less social media, or
- 22:31something like that. The average age of
- 22:33a Super Bowl viewer is 39.
- 22:36So, you think a 39-year-old
- 22:38um
- 22:39Picture my dad here. Like my dad's a
- 22:40little bit older, but who's just worked
- 22:42out Facebook, who's got six friends left
- 22:44in his life, is going to use Snapchat?
- 22:45If you use Snapchat at 39, you're a
- 22:47pedophile.
- 22:49[laughter]
- 22:50They spent 7 million on that cuz they
- 22:51didn't think who we're talking to. One
- 22:53more example, I'm in St. Ives um last
- 22:56year and doing a coffee run. And there's
- 22:58a couple of shops, there's a couple of
- 22:59cafes. Um
- 23:01and getting the coffee on the first day.
- 23:04And the first cafe has this big
- 23:07um
- 23:09menu outside, like a blown up huge menu.
- 23:11And it's got like all the prices of
- 23:12different lattes and whatever and 17
- 23:15different croissants we do. And the
- 23:16second one just says coffee and pastry
- 23:19equals 5 lbs.
- 23:21And that's the Yellow Canary it was
- 23:22called. Like everyone's queuing outside
- 23:24the Yellow Canary and no one's at the
- 23:25other one. And I thought I thought why
- 23:27is this? Well, it's cuz who you talking
- 23:29to? You're talking to someone, tourist,
- 23:31just walking down the street as you do
- 23:33when you visit a new place. Not really
- 23:35paying attention, kind of taking in the
- 23:36sights. What's your job? Form follows
- 23:38function. So, what do you want to do?
- 23:39You want to tell them
- 23:41I need a cup of coffee.
- 23:42You don't need to tell them that follow
- 23:44us on Instagram and like communicate all
- 23:46this stuff about you know, the price of
- 23:48this is this and whatever. Who you
- 23:50talking to? Say you're walking down.
- 23:52What's going on? You're on a walk and
- 23:55you're maybe going to the beach and
- 23:58when you see that sign, you're looking
- 23:59out of the corner of your eye. And you
- 24:01need something that it's not even 1
- 24:03Mississippi, 2 Mississippi, it's
- 24:04instant. But the problem is when you're
- 24:07sitting down to write copy, you're
- 24:08spending hours in the mode of thinking.
- 24:11So, when you're writing copy, how do you
- 24:14know
- 24:15that something is going to instantly
- 24:17resonate when you don't have the
- 24:18privilege of seeing something in the way
- 24:20that the consumer is going to read it?
- 24:22I I I think that's where we go wrong. I
- 24:24think this is Ogilvy what Ogilvy said,
- 24:26but like if you take out a billboard ad,
- 24:28you want to pin it up on Photoshop, not
- 24:30as the ad you made in Photoshop, where
- 24:32it's just that and it's not competing
- 24:34against anything. You want to do that
- 24:35and then you take that ad and you pull
- 24:37it into a picture where you've got seven
- 24:39ads around it, people walking by. Does
- 24:42this actually grab my attention or not?
- 24:43So, I like putting things in reality.
- 24:45Like you got to Another way of doing
- 24:47this is um if if I write a newsletter,
- 24:49for example,
- 24:51I write the newsletter in
- 24:53just as the reader will see it. So, I
- 24:55don't write it on a Google Doc and then
- 24:56take it in. I write it I write it on
- 24:59directly onto ConvertKit. So you see it
- 25:01just as I'm writing it.
- 25:03And I like that cuz like I don't trust
- 25:04when I drag it on a line might spill to
- 25:06three lines or it might be four lines. I
- 25:08don't like that. I want to see it just
- 25:09as the reader reads it.
- 25:11That's my answer. So
- 25:13piece one, who you're talking to.
- 25:15Piece two, piece two.
- 25:17You got to have something to say. We We
- 25:18touched on this We touched on this a
- 25:20little bit earlier. So piece two, so you
- 25:22got to have something to say. That means
- 25:24that you need to be
- 25:25building things for more than the money
- 25:26that's going to come out on the other
- 25:28side. You need to be building things
- 25:29because of something you believe or a
- 25:30vision that you have or something that
- 25:32you think is wrong with the world. That
- 25:33makes it a heck of a lot easier.
- 25:35Dave Gerhardt asked me once, why did you
- 25:36start this business in the first place?
- 25:38Like why I run Marketing Examples. Why
- 25:39do you start Marketing Examples? Why am
- 25:41I teaching a copywriting course? Well, I
- 25:42think that every marketer should learn
- 25:44to write. That's what Every marketer
- 25:45should learn copywriting. It's number
- 25:46one skill in marketing. I I I believe
- 25:48something.
- 25:49What do you believe? I think Andy Raskin
- 25:52um Zuora.
- 25:54Zuora was the subscription economy idea.
- 25:57All the investors in Zuora weren't
- 25:58buying into it because they like
- 26:00believed in the product. They just
- 26:01believed in the idea that everything was
- 26:03going to be subscription.
- 26:04It can show up in the most mundane of
- 26:06things. Like how I write. The reason
- 26:08that I started the show is because there
- 26:09were so many podcasts where people talk
- 26:11about what they wrote. They talk about,
- 26:13oh, I wrote a history book. Let me tell
- 26:14you about history. Hey, I wrote a
- 26:15finance book. Let me tell you about
- 26:16finance. I was like, what Why is there
- 26:18no podcast that just talks about how
- 26:20they wrote the book? Doesn't exist. And
- 26:23I would really like that. And beyond
- 26:25that, this is what my career's about,
- 26:28writing is important, learning to write
- 26:30in all the ways that we do it stinks.
- 26:33It's boring. It's super academic. It's
- 26:35very left-brained. There isn't a sense
- 26:38of vitality in it, and I think that's
- 26:39ridiculous.
- 26:41So for me, those are the things that I'M
- 26:43LIKE, AH,
- 26:44I DON'T want that. So I'm going to go
- 26:46counter position and build the opposite.
- 26:47So So Marketing Examples was exactly
- 26:49that. I I didn't have a career in
- 26:51marketing when I started that website,
- 26:53but I was just fed up of trying to learn
- 26:55marketing and it will be two pages on
- 26:57theory. I wanted just give give me
- 26:59examples. I learn I learn personally
- 27:01from examples and a lot of other people
- 27:02do. That was my why. Like I wanted it
- 27:04you same with you.
- 27:06Um
- 27:07Peace free.
- 27:09[laughter]
- 27:10Peace free to
- 27:11Peace free said it well. So, this is
- 27:13what most people think copywriting is.
- 27:14Most people you ask people what's
- 27:15copywriting, they'll say um they'll say
- 27:18say it well, they'll say write it
- 27:19quickly, visually, persuasively,
- 27:22um
- 27:23and visually.
- 27:24So, Hinge.
- 27:27The dating app designed to be deleted.
- 27:31That's a in my opinion like a near
- 27:32perfect um
- 27:34Near perfect.
- 27:34Yeah, it's you can't beat it, but that's
- 27:37something to say. So, the brief for
- 27:38Hinge would be something like I'm sure
- 27:40the writer got something like we're
- 27:41making an app and it's for people who
- 27:43want long-term relationships. It's for
- 27:44people who fed up of dating apps. That's
- 27:46not that catchy. So, it's the writer's
- 27:48job to turn that into something
- 27:50memorable. And here, like the most
- 27:52obvious, how do you make it memorable?
- 27:53Alliteration. DDD. Dating app designed
- 27:55to be deleted. Also again,
- 27:56juxtaposition. The same things crop up.
- 27:59Like who makes an app that wants to be
- 28:01deleted? It Yeah, like no one.
- 28:03Also, what it implies. Oh, I I'll meet
- 28:05somebody and I'll live happily ever
- 28:07after. I'll delete the app. This is the
- 28:09app that's designed so that I can
- 28:12finally fall in love, which is what
- 28:14people are looking for.
- 28:15It's right copy that can't be copied. No
- 28:19other app can say that.
- 28:20Now, Hinge owns that phrase.
- 28:21And we're talking about how
- 28:24a great ad can tell a story.
- 28:27You can look at this image and there is
- 28:29so much
- 28:32cultural scaffolding that it's yeah,
- 28:35resting on top of. So,
- 28:37when they released this, they I didn't
- 28:39like it. They released this with a a
- 28:40mascot called Hingey and I hated it. So,
- 28:43when I actually did that uh a couple of
- 28:45a couple of days ago, I got rid of this
- 28:47mascot. I didn't like it. And then I
- 28:49went on their website and then this they
- 28:50had this beautiful image which I just
- 28:51thought told the story way better.
- 28:53Um oh, so you made this one?
- 28:55I I wouldn't say I made it, but I got
- 28:57rid of the the damn mascot cuz I I
- 28:59didn't I didn't I didn't think someone,
- 29:01you know, Duolingo has a mascot.
- 29:03Duolingo is silly, it's funny. Hinge
- 29:05isn't silly or funny. It's like it's
- 29:07real. It's about trying to, you know,
- 29:08get married.
- 29:10Right.
- 29:10Um
- 29:12yeah, there you go. Piece one, piece
- 29:13two, piece three. Who am I talking to?
- 29:16You got to have something to say and you
- 29:16got to say it well. That's copywriting.
- 29:19So, I want to show you this for real. I
- 29:21want to show you what I've what I've how
- 29:22how an ad comes together. So, I
- 29:24I'm making a course on copywriting. This
- 29:26is not I wrote probably for landing
- 29:27page.
- 29:29Probably a little bit too much going on
- 29:30for a billboard, but I want to give you
- 29:31the process cuz it's like there's a lot
- 29:32to it. It's probably about 20 rewrites.
- 29:35Are you looking at the same thing as me?
- 29:36Yeah, sir.
- 29:37Let's do it. So, the difference between
- 29:401% and 2% is not just 1%, it's 100%. I
- 29:43saw this like 4 years ago
- 29:45on
- 29:46on Twitter. And I thought it was a great
- 29:48argument for copywriting
- 29:50because if you can increase landing page
- 29:53conversions from 1% to 2%,
- 29:55[snorts]
- 29:55that's not too hard. Like I could do
- 29:56that. You could you could do that. It's
- 29:58not too hard for most landing pages.
- 29:59You've literally doubled growth. So, I
- 30:02loved it. I was like there's something
- 30:02here. That that's the seed of an idea. I
- 30:04just wrote it on the sheet. I was like,
- 30:05all right, maybe I can do something with
- 30:06this.
- 30:07Mhm.
- 30:07Um Luke Sullivan,
- 30:10great copywriting tip. We were talking
- 30:11about conflict earlier. He just tells me
- 30:13now he he what Luke Sullivan tells me is
- 30:15just draw a line down the middle of the
- 30:16page
- 30:17and write any two conflicts that come to
- 30:19mind. So, on the right we got increased
- 30:21landing page conversions from 1% to 2%.
- 30:23That was like the idea from the tweet.
- 30:25What's the What's What's an obvious
- 30:26conflict there? Well, it's spending
- 30:28twice as much on ads. That's like the
- 30:30the parallel of that. One of two.
- 30:32Explain what you mean by conflict.
- 30:34How I look at a conflict is just like it
- 30:36could be red and blue. It could be
- 30:38Christianity and atheism. It could be
- 30:40white shirt, red jumper. Like it doesn't
- 30:42have to be complicated. There's three
- 30:44types of enemy. If you want to be real
- 30:46technical, you got ABC. A, different
- 30:48approaches, different way of solving the
- 30:49same problem. B, beliefs. I believe
- 30:51this, you believe this. C, competitors.
- 30:54So, that would be Apple and Mac, what we
- 30:56looked at earlier. Um
- 30:58here
- 30:59it's a bit of a before and after. Like,
- 31:01I don't take this too seriously.
- 31:02Honestly, just draw a line and just
- 31:04write stuff that comes to mind that are
- 31:06opposites.
- 31:06They're opposites.
- 31:07So, I had that idea. I was like, all
- 31:09right, we need to set this up a little
- 31:10bit. So, how can I write a header? Want
- 31:12to grow twice as fast, you got two
- 31:14choices. Spend twice as much on ads or
- 31:17increase landing page conversions from
- 31:181% to 2%.
- 31:20Now, at this point
- 31:22uh this is why I feel like what what you
- 31:23take in as a writer is so important
- 31:25because a couple years ago uh I I saw
- 31:27this Volkswagen um ad which I loved. How
- 31:30to How to prepare your car for winter.
- 31:32Volkswagen, ordinary car. And with the
- 31:35ordinary car, to prepare it for winter,
- 31:36you've got to drain the radiator, flush
- 31:37thoroughly, check rubber hose, refill,
- 31:39blah blah blah. With the Volkswagen, all
- 31:41you got to do is change the oil. I love
- 31:43the layout.
- 31:43And what they're trying to show is just
- 31:44the simplicity, the ease.
- 31:46They're trying to show simplicity,
- 31:47they're trying to show ease, but again,
- 31:49enemy. And I actually more than
- 31:51anything, I just like how this ad is
- 31:52laid out. I love the layout. So, I
- 31:54thought, how can I turn what I've got,
- 31:55like my seed of an idea, into this?
- 31:58So, I rewrite it again.
- 31:59[laughter]
- 32:00For the For the umpteenth time.
- 32:02Um
- 32:03here I drop in two placeholder images.
- 32:04So, just forget the images, but I just
- 32:06thought like I like that that you've got
- 32:07the Volkswagen and the ordinary car
- 32:09image. So, I wanted to like placeholders
- 32:11just so I could work around that. And
- 32:13then I copied the squares.
- 32:16The checklist. And then I couldn't just
- 32:17have one on the left, so I wrote, want
- 32:20to grow twice as fast, you have two
- 32:21choices. Raise twice the cash, hire
- 32:23twice the staff, spend twice as much on
- 32:25ads or
- 32:27learn to write and increase landing page
- 32:28conversions from 1% to 2%. Starting to
- 32:31take a little bit of shape. And where
- 32:33are you at now? What do you like about
- 32:34this? What don't you like about this?
- 32:36Critique this and just give me a sense
- 32:38of I
- 32:39Well, at the time, David, at the time I
- 32:40wrote this I was like, you know, there's
- 32:41something here. I I like this.
- 32:43But, it gets in my in my opinion, it
- 32:46gets like 200% better. And I think
- 32:48that's a like a lesson like you can like
- 32:50something
- 32:51and you just keep going
- 32:52Mhm.
- 32:53until you literally can't you believe
- 32:55the ink dry.
- 32:56Well, also there's a moment in the
- 32:57creative process where
- 32:59you have an idea and then you're like, I
- 33:01know that this is going to be good. What
- 33:03I have now is fine.
- 33:05But, you have this inner knowing that
- 33:07what you're going to make is great so
- 33:09long as you live inside of those
- 33:11iterations and I feel like that's where
- 33:13you are right now.
- 33:14You go to you Yeah, you go to like I
- 33:16think this is about isn't so talking
- 33:17about standards. Like I wouldn't sign
- 33:18this out off. Right now I'm just I
- 33:20wasn't happy with it. But, I guess for
- 33:21I'm going to keep walking down this
- 33:22blind alley to see if it's blind or not
- 33:24and it ended up not being blind. So, I
- 33:27rewrite it again.
- 33:29This time what's missing I thought like
- 33:31I look at the Volkswagen and it has
- 33:32headings.
- 33:33So, I needed to make this simpler. So,
- 33:35want to grow twice as fast, you got two
- 33:36choices. You got the corporate way or
- 33:38the copywriting way. Set it up like
- 33:40that. Um and then also I liked that
- 33:43there was more boxes on the Volkswagen.
- 33:45So, I added
- 33:47raise twice the cash, hire twice the
- 33:48staff, spend twice as much on ads, cross
- 33:50both your fingers.
- 33:52Or learn to write and increase landing
- 33:53page conversions from 1% to 2%. Now, at
- 33:55this point something was like really
- 33:58irritating me.
- 33:59Uh
- 34:00I could not put this out with that line
- 34:02being two lines on the right hand side.
- 34:04Learn to write and increase landing page
- 34:06from 1% to 2%. It was just too long. It
- 34:08was messy.
- 34:09So, I thought I got to make I got to
- 34:10make that one line like by hook or by
- 34:11crook.
- 34:12Um easy to remove. Cross out landing
- 34:15page. Learn to write and increase
- 34:16conversions from 1% to 2%.
- 34:19And then I think how can I make that
- 34:20even shorter?
- 34:21I can get rid of learn to write and put
- 34:24that as the header. That ends up being
- 34:26learn copywriting.
- 34:27So, now I've got learn to write
- 34:30as a header. Increase conversions from
- 34:311% to 2%. This creates a problem. This
- 34:34is a mess see the whole process is. This
- 34:36creates a problem.
- 34:37I like parallelism in the headings and
- 34:40the corporate way
- 34:42as option A and learn to write as option
- 34:44B, there's no symmetry between them.
- 34:46Whereas the the corporate way, the
- 34:47copywriting way, that worked. So, I've
- 34:49created a problem and I've solved a
- 34:50problem I've solved a problem. One
- 34:52forward, one back. So, then I think, all
- 34:54right, I need to write something that's
- 34:55like a similar ilk to learn to write.
- 34:57So, I just start spitballing. Go full
- 34:59Zuckerberg.
- 35:00bug Scroll down, roll Monopoly dice,
- 35:03hidden hope, spaghetti at wall. These
- 35:05These aren't good, but I'm just trying
- 35:06to go go go.
- 35:07And what you're just doing is you're
- 35:08getting ideas out without even judging
- 35:10them really.
- 35:10It's like the Ed Sheeran tap thing.
- 35:12Yeah.
- 35:13back. You just write one idea without
- 35:15judging it. You write another one.
- 35:16You're getting the dirty water out the
- 35:18tap. So, you're just flowing the tap.
- 35:20It's clogged up at the start a little
- 35:21bit of mud, a little bit of dirty water,
- 35:23but you just flow. And after a couple of
- 35:24minutes, couple of rewrites, it will
- 35:26start being clean. You got to trust it
- 35:27gets clean. So, I'm just doing that
- 35:29right now. Spaghetti at wall for And I
- 35:31end up with throw money and pray. Now,
- 35:33at this point um I don't know what's
- 35:35good and what's not. Cuz I've been I've
- 35:37been um I've been writing this now for
- 35:39probably I don't know two three hours
- 35:41and I just I don't know what I can't I
- 35:42can't work out if it's good or not. So,
- 35:44I text a few friends going
- 35:45One thing that's really revealing, you
- 35:47just said I've been writing this for two
- 35:49to three hours, but design is a crucial
- 35:51component of your writing process. This
- 35:53is writing, design, visual with images
- 35:57and visual with words working together
- 36:00in harmony.
- 36:00I couldn't if I was doing this on a Word
- 36:02doc, I couldn't I couldn't let I
- 36:04couldn't do it like this. This is a Copy
- 36:06I think Jason said this on on on your
- 36:08podcast, but copy and design are one of
- 36:09the same. Like I can't do them
- 36:11differently. You did it in Figma. I did
- 36:13it in Figma. I never do anything is I
- 36:15never do anything which is not on the
- 36:17tool I'm using, ever. So, if I'm doing
- 36:19the I said if I do the newsletter, I
- 36:21write the newsletter in the newsletter.
- 36:22It's weird. If I do an ad, I'll do it
- 36:24directly into Figma. If I do a landing
- 36:26page, directly in if I do a billboard,
- 36:29I'll get it up amongst all the other
- 36:30billboards and I'll put it in like where
- 36:32it is.
- 36:33I don't like doing stuff
- 36:35not where it is.
- 36:36So, I'm confused at this point and I
- 36:39like getting feedback, so I sent this to
- 36:41a bunch of people who I, you know,
- 36:42respect their taste.
- 36:44Feedback comes in. Definitely prefer go
- 36:46full Zuckerberg over the corporate way,
- 36:48blah blah blah. But the consensus was
- 36:50throw money and pray being the header on
- 36:51the left worked worked best. So, I
- 36:54settle on that.
- 36:55Now, I had an idea like what if I do a
- 36:57really long list like Volkswagen cuz I
- 36:59like the depth I like depth. It didn't
- 37:00work, so I then reverted back. At this
- 37:03point, it's kind of there, um
- 37:06but the last thing I do in most ads is I
- 37:08I try and add a little bit of design to
- 37:10it a little bit little bit more design.
- 37:12Easiest thing to do here was just bold.
- 37:14So,
- 37:15back up a second. Raise twice the cash,
- 37:17hire twice the staff, spend twice as
- 37:18much on ads, cross both your fingers.
- 37:20There's rhythm in those lines, the
- 37:22repetition of twice and both. I want to
- 37:24pull that out. Header, wants to grow
- 37:26twice as fast. I highlight twice as fast
- 37:29and I add a little line, increase
- 37:31conversions from 1% to 2%. That's twice
- 37:33as many. Just in case anyone didn't
- 37:35understand that the difference between
- 37:36one and two is a hundred, which is where
- 37:38I got the whole idea from in the first
- 37:39place. Finally, I got these two
- 37:41illustrations which are just
- 37:42placeholders. So, I I go on a
- 37:44go on a Fiverr and I pay someone called
- 37:47Kenzia
- 37:48to make me illustrations. She starts off
- 37:50with this guy praying and a load of a
- 37:52load of um
- 37:54notes falling. I gave her the oil once
- 37:55as references cuz that was the style.
- 37:58And then she gives me this pen and I say
- 37:59to her like I want it to be the same
- 38:00person on both of them, so do it like do
- 38:02you mind doing it again? I think I I
- 38:03paid her a little bit more.
- 38:05And then she gives me this guy praying,
- 38:06but he's smiling. And then the second
- 38:09one has got this random
- 38:10like um messy four in a speech bubble,
- 38:13which I I didn't like, so I said look,
- 38:15Kenzia, throw money and pray. These are
- 38:17great. I I really like them, but throw
- 38:18money and pray. The guy's pissed at this
- 38:20point. Like he's an idiot. He's throwing
- 38:22money and praying. He's He's We don't
- 38:24like this guy. And the guy who's writing
- 38:26turned that into a typewriter and add a
- 38:29light bulb.
- 38:30Um and there you go.
- 38:32Add one. Want to grow twice as fast?
- 38:35You have two choices.
- 38:36Throw money and pray, raise twice the
- 38:38cash, hire twice the staff, spend twice
- 38:40as much on ads, cross both your fingers,
- 38:41or learn copywriting.
- 38:43Increase conversions from 1% to 2% and
- 38:45that's twice as many.
- 38:47And that's what I ended up with. Let me
- 38:48synthesize a few things here. So, the
- 38:50first thing This is I just realized what
- 38:52I love about the way that you approach
- 38:53this craft.
- 38:55It is that you When most people think
- 38:57about copywriting, they think of it like
- 38:58a fish bait.
- 39:01We're going to get the consumer to spend
- 39:03money. We're going to trick them.
- 39:05That's not what you're doing here. What
- 39:07you're doing here, this is the art of
- 39:08simple communication. This is
- 39:11What I'm trying to do is I'm trying to
- 39:13say something and then in one image, I'm
- 39:15trying to capture attention, tell a
- 39:17story, and there's
- 39:19You've actually made it delightful. Like
- 39:21this is beautiful in terms of what has
- 39:22happened and that is the way that you
- 39:24approach copywriting. It is the art of
- 39:26simple communication. It's like an art
- 39:28project the way that you do it.
- 39:29So, this is It's copywriting is all you
- 39:31get. Is it just an argument? It's like
- 39:33what's the best argument for learning
- 39:35copywriting? Well, you got two choices.
- 39:37You can throw money at, you know, a
- 39:39cliché and hope that it works and it
- 39:40probably won't cuz we've seen Asana.
- 39:43Or you can learn this and you can
- 39:44increase conversions from 1% to 2%.
- 39:46Also, what I like about this is it's not
- 39:47a big claim. I'm not being like learn
- 39:49copywriting be a millionaire. No, I'm
- 39:50saying just like you can improve
- 39:52conversions from 1% to 2%. You can
- 39:54probably That's believable. It's not
- 39:56It's It's sincere. This ad is really
- 39:58sincere. I believe I believe this.
- 40:01I believe it.
- 40:02And then there's a few other things that
- 40:03stuck out. First of all, we started off
- 40:05with that quote from Visual Value that
- 40:07you can increase from 1% to 2%. So, you
- 40:09had this little seed and you said I can
- 40:10do something with that. So, you started
- 40:12with that and you built and built and
- 40:14built off of that. That was your first
- 40:16piece of inspiration. Then, your second
- 40:17piece of inspiration was the the
- 40:19Volkswagen ad. So, now you have these
- 40:21two pieces of inspiration, one in terms
- 40:23of the copy, one in terms of the visual,
- 40:26and the way that the information's going
- 40:28to be organized, and how it's the
- 40:29hierarchy that is going to show up. So,
- 40:32both of those things, and then what you
- 40:33do is you're designing in Figma
- 40:36as much as you're writing in Figma. So,
- 40:38design and writing are working together,
- 40:39and what you're doing is you're using
- 40:41both of them to amplify the other, and
- 40:44then you're tweaking and tweaking and
- 40:46tweaking until
- 40:48the copy comes alive, tells a story
- 40:50that, once again, one Mississippi, two
- 40:52Mississippi, instant.
- 40:54That's it. I was It was um This was
- 40:56probably 2 days and 25 rewrites.
- 41:00And I'm not trying to make out like it's
- 41:02like that's You can do it You can do it
- 41:03There's no right way of doing it, but I
- 41:05I rarely get from I can't I couldn't
- 41:08write that as it as it is on the screen
- 41:09right now.
- 41:10You can't just say go write that. Like
- 41:12it it it only way, in my opinion, you
- 41:14can make this ad is if you build it up
- 41:15piece by piece by piece by piece by
- 41:17piece. That's how it worked.
- 41:19All right, Harry. I like this ad from
- 41:20you. Here's what it says. Marketers,
- 41:23you'll spend 22,000 hours of your career
- 41:26writing. Spend two learning how to do it
- 41:29well.
- 41:30Copywriting's arguing the conclusion is
- 41:32to buy your product. I put it myself
- 41:33like how long does a marketer spend
- 41:34writing each day? That's what was my
- 41:36seed. That was my seed, my idea. How
- 41:38long does this marketer spend writing?
- 41:40Well, they write emails, they write
- 41:41social media posts, they might write
- 41:43landing page, they might write an ad. Uh
- 41:45they're writing in Slack. Um
- 41:47they'll sell, you know, about 4 hours a
- 41:49day. 4 hours a day times by 300 days a
- 41:52year times by 30-year career, you end up
- 41:55with, give or take, uh 22,000 hours. I
- 41:58think it originally was 20,000, but I
- 42:00wrote 22,000
- 42:02because I wanted the parallelism, word
- 42:05of the day really, with spend two
- 42:07learning how to do it well.
- 42:09Um So, I had the 22 and the two. It's
- 42:12deliberately done. It's deliberately
- 42:13done that way. Let me pop in here. I got
- 42:15to add something.
- 42:16The other thing that I like about this
- 42:19is the context is important here.
- 42:23You're
- 42:24Oh, learn copywriting? That sounds so
- 42:26boring. 2 hours? Harry, I'm so busy. I'm
- 42:28so busy. I do not have time for that to
- 42:31do 2 hours with you to learn
- 42:32copywriting. I got too much going on.
- 42:34But what you've done is you've changed
- 42:37the frame here where rather than costing
- 42:39me time, you're saving me time. Because
- 42:40now you're saying, "You're going to
- 42:42spend 22,000 hours writing in your
- 42:45career.
- 42:46And spend just 2 hours, just 2 hours
- 42:49learning to write. Oh, that's so easy."
- 42:52It's funny if you said, you know, you
- 42:53spend 4 hours a day writing. No one ever
- 42:56is good. So you got to you got to you
- 42:57can make it up you can make a small
- 42:58number bigger, which I've done here, 4
- 43:00hours a day, just by expanding the time
- 43:03frame. That's the technical side. Um
- 43:06yeah, one of my favorites.
- 43:07Tell me about this Tesla ad that you
- 43:09made.
- 43:10Better truck than an F-150, faster than
- 43:14a Porsche 911.
- 43:15I took that from Elon Elon Musk tweeted
- 43:18a line along those lines, and I liked
- 43:20it. And I um stuck it in an ad. Why I
- 43:24like this is cuz when the Cybertruck
- 43:25came out, like no one knew what it was.
- 43:28So how do you make a product make sense?
- 43:30You compare it to products we know which
- 43:33make we you compare it. So we all know
- 43:35what an F-150's like. It's a brilliant
- 43:36truck. But apparently this is what
- 43:38better than an F-150?
- 43:39Faster than a 911?
- 43:41Cybertruck's complicated. Explain it to
- 43:44me so I get it.
- 43:45Based on what I've learned from you,
- 43:47there's two things I would do to improve
- 43:49this. Better I would make more concrete.
- 43:52Better, okay.
- 43:54Give me tougher. Give me sturdier. Give
- 43:56me a word like that that's a little bit
- 43:58stronger.
- 43:59got to get rid of a word that way.
- 44:00Tougher than an F-150. Gets rid of the
- 44:03word truck. It's shorter.
- 44:04Exactly. Shorter is better in copy most
- 44:06of the time.
- 44:06Well, it's not just shorter, but then
- 44:07you get the parallelism. You get the
- 44:08parallelism. Stronger than an F-150,
- 44:11faster than a Porsche 911, sounds better
- 44:14to me than what you have right now.
- 44:15Yeah, I I like tougher than a 50, faster
- 44:17than a 911.
- 44:19It's great. You That's why you should
- 44:20buy Also, what we said, can nobody else
- 44:22say this? What other car can say they're
- 44:24tougher than a 50, faster than a 911?
- 44:26There's no There's no car which exists
- 44:28which can say that.
- 44:29Read that one.
- 44:30This from the Ad Professor.
- 44:31my old friend. It takes 3.1 seconds to
- 44:34read this ad, the same time it takes a
- 44:37Model S to go from 0 to 60. Why do you
- 44:39like it?
- 44:40Well, it's fast, fibo.
- 44:42It breaks the fourth wall. So, what it's
- 44:44giving me is it's telling me how fast
- 44:47that Tesla car is, which I really like.
- 44:50And it's also saying, "Okay,
- 44:51interesting. It takes 3.1 seconds." That
- 44:53also feels really precise. And I feel
- 44:55like the ad is talking to me. So,
- 44:57there's just multiple layers there. And
- 44:59then, the way that the image is done, it
- 45:03just looks fast.
- 45:04I like it as well because it's they I
- 45:07think it got from Dave Gerhardt, first
- 45:09line, second line. He got this from Joe
- 45:12Joe Sugarman. What I mean by that is you
- 45:13read the first line, "It takes 3.1
- 45:15seconds to read this ad." You're like,
- 45:16"What's going on?" You You You need to
- 45:18read. That gets you to the second line.
- 45:20Which is the same time it takes a Model
- 45:22S to go from 0 to 60.
- 45:24Um There you go, you completed the ad.
- 45:26What do you think of facts, David? Do
- 45:28you like facts?
- 45:29They're for fun.
- 45:29They're fun. Yeah, you're you're
- 45:31are fine. They're
- 45:32sort of dry.
- 45:33I I love facts.
- 45:35What?
- 45:35I love facts.
- 45:36So, in this episode, I start with Asana.
- 45:38Asana spends 345 millions of pounds each
- 45:41year on sales and marketing. That's a
- 45:42fact. Jack Kerouac lived on the road for
- 45:457 years. He wrote On the Road in 3
- 45:46weeks. Fact. Give me a fact. Give me a
- 45:48fact. Behind a fact, there's a story. I
- 45:50like a fact cuz it's true.
- 45:52There's 350 million Americans. Fact.
- 45:54See, there's something in that. Now,
- 45:56there's 350 million Americans.
- 45:59Is that interesting? Genuinely, is that
- 46:00interesting? for millions. I don't think
- 46:01it's interesting.
- 46:02No, so help me understand what you're
- 46:03saying. When I think of a I just think
- 46:04of something that is true about the
- 46:06world, but almost by definition
- 46:07uninteresting, but it seems like you're
- 46:09trying to say something else.
- 46:10I'm trying to say when you say a fact,
- 46:11it it guarantees that you say something.
- 46:14Most people when they open their mouths,
- 46:16they say nothing. They say wallpaper,
- 46:18word-shaped air, but blue balloon smoke.
- 46:21A fact is you're giving me something
- 46:22here. This is true. Where did this come
- 46:24from? So, but 350 Americans, I don't
- 46:26think that's I don't think that's
- 46:27interesting. So, you got to like you got
- 46:29to you got to work with a fact.
- 46:30So, it's something like this. It's
- 46:31something like this. So, I have a pet
- 46:33peeve where I don't like flying from the
- 46:35East Coast to London. And the fact
- 46:37behind this is the flight's only 6
- 46:39hours. So, the problem is it's too short
- 46:41for you to get sleep, and it's too long
- 46:43for it to be a quick and easy flight.
- 46:45So, it's just in this middle ground,
- 46:47whereas it's actually way easier to do a
- 46:4910- to 12-hour flight. So, Austin, where
- 46:51I live, San Francisco, way better
- 46:53flight. So, what you're saying is what
- 46:55that fact is doing is it's grounding
- 46:57what I'm saying. It's making it real,
- 46:58and then inside that fact then I can
- 47:00tell a story from it.
- 47:01Facts. Yeah, I'm that's that's I'm
- 47:03saying facts, facts, facts. If in doubt,
- 47:05give me a fact. That's what I'm saying.
- 47:07I think that Also, the thing with the
- 47:08fact we we don't understand what a fact.
- 47:10You start with a fact, you can turn it
- 47:11into something else, but start with a
- 47:13fact. It's true. Then then make
- 47:15something with it. A fact doesn't have
- 47:16to be numeric. I'll give you a fact.
- 47:18When you're in a a when you're in
- 47:19McDonald's or Duncan, if I want to be
- 47:22all American.
- 47:24[laughter]
- 47:24When I'm in Duncan, um they give you
- 47:26tomato ketchup, but often what they give
- 47:29you with the ketchup um is they they
- 47:31take a Heinz bottle and they pour in the
- 47:33factory ketchup to the Heinz bottle. As
- 47:35a fact, I've seen it happen. It was on
- 47:37the news. Fact. You could make an ad
- 47:39from that. The woman pours the Heinz
- 47:41sorry, the ketchup into the Heinz, she
- 47:43hands it to the consumer.
- 47:45Even when it's not Heinz, it's Heinz.
- 47:46So, that that that ad like it's not a
- 47:49fact. Even when it's Heinz, it's Heinz,
- 47:50but it comes from one. I think so much
- 47:52good stuff just comes from fact.
- 47:54So, inside of this though is an implicit
- 47:55critique of how most people communicate,
- 47:57And what you're saying is people don't
- 47:59communicate with enough facts. They're
- 48:00trying to give you like an egg, but what
- 48:01happens is it comes out all scrambled,
- 48:03all messy. Give me like that that egg
- 48:05shape. That's what that's what you want.
- 48:07The Euros are on. All right, so I'm
- 48:08listening to Alan Shearer. The football.
- 48:10Alan Shearer, yeah, and he just he he
- 48:12just says, "Why was England bad today?"
- 48:14And he says, "God, they're just not
- 48:15playing well. It's all wrong. Southgate
- 48:17this, Southgate that." Give me a fact,
- 48:19Gareth. Tell me that they're playing
- 48:20Kieran Trippier at left-back when he's a
- 48:22right-back. That's a fact.
- 48:23Okay, now this is a great example. I'll
- 48:25use a golf analogy cuz it's one that I
- 48:27know a lot. So, all the time you'll be
- 48:29watching the announcers and they'll say,
- 48:31"Oh, Bryson DeChambeau, Tiger Woods.
- 48:34Tiger Woods just didn't want it bad
- 48:35enough today. Tiger Woods looked a
- 48:37little sloppy on the driving range and
- 48:39he kind of didn't go out as well." No,
- 48:41no, no, no, no, no, no. That's not good
- 48:43sports announcing. Good sports
- 48:44announcing is saying, "Tiger Woods
- 48:46usually averages 11 fairways per round.
- 48:49Today he averaged seven. He made up for
- 48:51that with an extra 30% greens in
- 48:53regulation and he was three times more
- 48:55likely to make a one-putt today than he
- 48:57normally is. Because of that, this is
- 48:59what I sensed in the round. Here's how
- 49:01it impacted the momentum and all that."
- 49:02Now that we're rooted in facts, there is
- 49:05so much more weight and credibility in
- 49:07what the announcer is saying. And I love
- 49:09the word that you said, precision.
- 49:10There's such a lack of precision in what
- 49:12people say.
- 49:13Uh so so um Orwell, all right? Modern
- 49:16writing does not consist in picking out
- 49:18words for the sake of their meaning. You
- 49:20use a fact, it's precise.
- 49:21So, the point is as a writer, as a
- 49:24communicator, you should have some facts
- 49:26in your arsenal about whatever it is
- 49:28that you're doing.
- 49:29inequality. The bad way of phrasing it I
- 49:30mean don't you think it's a bit unequal?
- 49:33That's an adjective. Turn it into a
- 49:35reality.
- 49:36Right. Show me a graph. Show me
- 49:39the difference.
- 49:39Yeah, start with a fact, work work work
- 49:42from there.
- 49:43All right, that was fun. What I want to
- 49:45do is I want to switch gears. I want to
- 49:46just talk about your newsletter. Your
- 49:48newsletter has
- 49:51easily more than 100,000 subscribers,
- 49:53but it's not the number of subscribers
- 49:56that is worth talking about. It's the
- 49:58engagement. You once shared this
- 49:59screenshot a while ago. I don't know if
- 50:01you remember this.
- 50:03And you shared the replies that you get
- 50:05for a newsletter. I've never seen a
- 50:09newsletter get as much engagement as
- 50:11yours.
- 50:12Not once.
- 50:13Thank you very much. It means a lot,
- 50:15David, coming from you. I mean
- 50:16I think I can't remember that. I think I
- 50:17had mocked his uncle back. Well, my
- 50:19uncle is not back. And I am Yeah, it's
- 50:23It was It was crazy. It was really
- 50:24crazy. I think that when you see 100,000
- 50:26people, you know, you forget that
- 50:28they're all
- 50:29actually somebody.
- 50:31100,000 people.
- 50:32it's actually it's actually so well, you
- 50:33know, 50 50% open it, but it's actually
- 50:35it's actually somebody. And um No, I
- 50:38It's why I write it, cuz people people
- 50:40seem to like it.
- 50:41How do you write it? How do you actually
- 50:43sit down to write the dang thing?
- 50:45I mean, it's tricky. And honestly, every
- 50:47newsletter, genuinely, is uh I'm not
- 50:50trying to sound pretentious here or
- 50:52above my station. Every newsletter is
- 50:54tough. Like I I It's always a struggle
- 50:57to to get something good. Um How I write
- 51:00it, I I think what's the newsletter, why
- 51:02is it different to a blog? Firstly, like
- 51:04why is it different to a to a tweet?
- 51:06Uh Ann Handley has this great line. It
- 51:08It's It's It's less about the news and
- 51:10it's more about the letter. So, when I
- 51:12start to write it, I think, all right,
- 51:13it's a letter. So, I like starting with
- 51:14a bit with an introduction and
- 51:15conclusion. Um how I do this is time,
- 51:18place, what's going on in my in my life.
- 51:20Time, place. So, this is what is is a
- 51:22common in writing. I think J. K. Rowling
- 51:24started The Chamber of Secrets with um
- 51:27something like it was
- 51:29um
- 51:30Not for the first time an argument had
- 51:32broken out at num- at over breakfast at
- 51:34number four Privet Drive. So, from that,
- 51:36you know, it's breakfast, as they're
- 51:37arguing, time, place, what's going on.
- 51:41That's how I start. So, I write I I I
- 51:42look outside the window, see what's
- 51:43happening. So, I think last one I did
- 51:45was um live from London weather update.
- 51:49Tree shutter in majestic kale. It wrote
- 51:51itself. I just looked out the window the
- 51:53kale was really falling. You can't get
- 51:54that from Twitter.
- 51:55Now, that's the little you know bit at
- 51:58start but the actual meat of a
- 51:59newsletter and there's three things
- 52:01I do which
- 52:04not sure too many other people do.
- 52:05Firstly, you get five things in a
- 52:08newsletter six things. You'll get five
- 52:10examples.
- 52:11It's dense. Secondly,
- 52:14um
- 52:15Secondly, we talked about this a lot
- 52:17today but there's conflict in pretty
- 52:19much every single example. Why why I
- 52:20like conflict? This could be a simple as
- 52:23before and after. It could be here's the
- 52:24problem here's the solution. It could be
- 52:27here's how they do it here's how they do
- 52:29it. Now why I why I like that um
- 52:33is because we we as human beings we
- 52:35remember stuff relatively.
- 52:37So I want to give you pickle juice. I
- 52:38want to give you orange juice. The
- 52:39pickle juice makes the
- 52:41makes the orange juice taste a little
- 52:42bit sweeter and the orange juice makes
- 52:44the pickle juice a bit sour. If I'm
- 52:45writing say about about Loom's
- 52:48positioning. I did one recently about
- 52:49Loom's positioning. I don't start with
- 52:51where Loom's positioning is good. I
- 52:52start with how here's how every single
- 52:54other screen recorder positions their
- 52:55product. Here's how Loom do it. What was
- 52:57the difference? They started as a screen
- 52:58recorder tool
- 53:00and it way back. They were just in the
- 53:01screen recorder bucket. They were just
- 53:03sitting in the screen recorder bucket
- 53:05and then they had an idea. The world's
- 53:07gone remote
- 53:08but remote communication sucks.
- 53:10Remote communication sucks like
- 53:13so
- 53:14here we go introducing async video
- 53:16messaging. That's the category.
- 53:19Out of what was the screen recorder.
- 53:20Everyone else is saying here we're we're
- 53:21an easier to use screen recorder.
- 53:23They're just saying like
- 53:24the way remote we talk remotely sucks.
- 53:26Like no one likes Zoom these long Zoom
- 53:28calls. Meetings are too long. It's
- 53:31emails are too impersonal. That's Loom's
- 53:33positioning and they they now I think
- 53:35they're worth more than that whole
- 53:36screen recorder bucket combined. That's
- 53:38positioning.
- 53:39um
- 53:40So I like conflict in in in a
- 53:42newsletter. I really I really like
- 53:43introducing some kind of conflict. The
- 53:44third thing,
- 53:46I only noticed this the other day,
- 53:48I was reading back previous issues, and
- 53:50since March 2021,
- 53:53I haven't written a paragraph longer
- 53:55than two lines. Now, I'm not saying
- 53:57that's like good or bad, to be clear.
- 53:58I'm just saying it's idiosyncratic to
- 54:00myself. Why I do this is three reasons.
- 54:04Um
- 54:05short paragraphs are like monkey bars.
- 54:07They're easy to swing between.
- 54:09So, if you're writing a newsletter,
- 54:11you've got to get real. Like, people
- 54:12read it on the train, they're not that
- 54:13focused. You've got to help them swing.
- 54:15Secondly, if I write a sentence which is
- 54:18a paragraph which is three lines long,
- 54:20there's a good chance I'm not explaining
- 54:21myself as well as I as I should be or
- 54:23could be. So, I'll I'll turn the three
- 54:25lines. I'll look at it like, do we need
- 54:26that word? Do we need that sentence? No,
- 54:28two lines. Finally,
- 54:30I like giving lines room to breathe. I
- 54:33like writing something which is good
- 54:35giving it room to breathe.
- 54:37Walk me through this intro.
- 54:39Hey, it's Harry. It's 3:47 a.m. I'm in
- 54:42the big smoke, alone, laptop, green tea,
- 54:45looking at the whiteboard like a dozy
- 54:46dog. Six words on it. Five with lines
- 54:49through.
- 54:50Intro glares at me. I glare back. The
- 54:52final Horcrux. Sip some tea. Is this any
- 54:55good? I don't know. My tea tastes cold.
- 54:57I should press send.
- 54:58Good. Walk me through that. Why did you
- 55:00choose that?
- 55:01Top of the page.
- 55:02having me read that back. Harry Hey,
- 55:04it's Harry. It's 3:47. I'm in the big
- 55:05smoke, alone, laptop, green tea.
- 55:08Looking at the whiteboard like a dozy
- 55:09dog. Six words on it. Five with lines
- 55:10through.
- 55:11Um
- 55:13All right. Just quickly for the reader,
- 55:14what I mean by that is in my newsletter,
- 55:16there's always six things. So, what I'm
- 55:17trying to say is that five of them are
- 55:18finished. Intro glares back at me.
- 55:20That's the only part I haven't wrote.
- 55:22The five is the final Horcrux. Sip some
- 55:23tea. Is this any good? In italics. I
- 55:25don't know. My tea tastes cold.
- 55:28What Beyond writing something which is
- 55:30good or not, I I want it to just feel
- 55:32like it's out the oven. That's what I
- 55:33want to I It's fresh bread, warm to
- 55:35touch. That's a quote from somebody I
- 55:36can't remember, but I love it. So, this
- 55:39I Is it good or not? I don't know, but
- 55:40it's it happened. I was I was in in the
- 55:43Big Smoke meeting in London, some random
- 55:45office in London at 3:47 with a green
- 55:47tea questioning whether the words were
- 55:49any good or not. I looked at my words, I
- 55:51got is this good? I don't know, but I
- 55:52got to send it.
- 55:53There's something here that's showing up
- 55:55about the stuff just writes itself. You
- 55:57just need to see what's right in front
- 55:59of you right now. The hail, the green
- 56:00tea the fear that you have, the six
- 56:02lines. All of the stuff is there and
- 56:05Yeah.
- 56:05I think what you're saying is a lot of
- 56:06writers don't see what's right in front
- 56:08of you.
- 56:09I I like it cuz it's not it's not
- 56:10particularly clever like it's it's
- 56:12actually boring.
- 56:13What stands out from that example is
- 56:15that the writing is so simple. Out of
- 56:17everybody I read, I bet that your
- 56:19sentences are the shortest sentences.
- 56:23Number number one shortest.
- 56:25How do you How do you write simply?
- 56:26That's That's the question. It's not
- 56:28easy. I think the first thing which I
- 56:29learned was that you don't you don't
- 56:31write it simply straight away.
- 56:32Writing simply, what we're really
- 56:34talking about here is rewriting.
- 56:36You don't You can't write simply. You
- 56:37can only rewrite simply really. So, how
- 56:40do you rewrite? Well,
- 56:42you know, there's a book on writing by
- 56:43Zinsser, Elements of Eloquence for safe.
- 56:46Like if you want to get into the weeds,
- 56:48those books are great. So, I'll give you
- 56:51maybe a couple of simple things.
- 56:53Um first one my favorite, Kaplan's Law
- 56:56of Words. Um
- 56:58Kaplan's Law of Words
- 57:00any words that aren't working for you
- 57:01are working against you.
- 57:03I I love Kaplan's Law of Words so much,
- 57:05I invented Harry's Law of Words.
- 57:08Which is that you aren't taking Kaplan's
- 57:09Law of Words seriously enough.
- 57:11Um people people I I have people talk
- 57:13about writing simply, I'm like your
- 57:15writing's not simple. You You can cross
- 57:16stuff out. Kaplan's Law of Words is true
- 57:19for words, it's also true for ideas.
- 57:21Same thing. Like it uh the strength of a
- 57:23of an idea is inversely proportional to
- 57:26its scope.
- 57:27This is why the word and
- 57:29on a landing page is normally never a
- 57:31good thing. We sell jeans and t-shirts
- 57:33and socks and
- 57:35we
- 57:37we have dressing rooms. I buy jeans from
- 57:39Hiut Denim.
- 57:40I've got shirts today, but I buy jeans
- 57:41from Hiut Denim. We make jeans, that's
- 57:43it. Do one thing well.
- 57:45Um
- 57:45That's our tagline?
- 57:46Yeah, we make jeans. Meghan Markle I
- 57:48think gets stuff from there.
- 57:50You know,
- 57:50dare I say the name?
- 57:52Meghan Markle gets
- 57:53gets stuff from there. Um
- 57:56the same with album covers. Like you
- 57:57look at the best album covers, Velvet
- 57:59Underground
- 57:59with the banana
- 58:01by Warhol or uh Dark Side of the Moon,
- 58:03the prism.
- 58:04It's exactly what I was thinking of.
- 58:05You knew Dark Side of the Moon. What
- 58:06else? Um Bowie's got one of my favorite
- 58:09of all time with the lightning, Aladdin
- 58:10Sane. He's also got one of the worst,
- 58:12Reality, which is like seven disparate
- 58:14images. Like who knows what they are?
- 58:16Yeah, that is a weird one.
- 58:17Um
- 58:18We talked about simple sentences there.
- 58:20So, I'd talk about simple paragraphs.
- 58:22A good paragraph
- 58:25is like a maybe like a bro- I say like a
- 58:26burrito. Like you feel the you should
- 58:28you feel the fro- I should be able to I
- 58:30write a paragraph, right? I should be
- 58:31able to throw it to you and you should
- 58:32be able to catch it and it shouldn't
- 58:34come apart in the air. What I'm talking
- 58:36about here is sentences that don't look
- 58:38awkwardly at each other, but that add to
- 58:40more than the sum of their parts. So, a
- 58:44test for this, right? Is you got a you
- 58:45got a paragraph. You pull one sentence
- 58:47out.
- 58:48A good paragraph should like be broken.
- 58:50You should break it. If you could pull a
- 58:51sentence out and it still works, the
- 58:53sentence probably shouldn't have been in
- 58:54there in the first place. Refer you to
- 58:56Caplin's law of words.
- 58:58Third thing I I talk about when I'm
- 59:00talking about writing simply,
- 59:01um I don't think it's me going to I do,
- 59:03but I'll write a sentence or a paragraph
- 59:06um
- 59:06for headline or whatever and I'll
- 59:09I'll copy and paste. I'll write it
- 59:10again. I'll try and tweak something.
- 59:12I'll copy and paste. I'll write it
- 59:13again.
- 59:14I'll copy and paste. I'll write it again
- 59:15a different way. I'll end up with like
- 59:16four or five different versions of the
- 59:18of the same paragraph in the editing
- 59:20editing phase. And I wouldn't not sure
- 59:22I'd recommend this cuz it's caused me a
- 59:23lot of turmoil over the years, but I
- 59:25like it for a couple of reasons.
- 59:27Firstly, it just allows me to refine
- 59:28each time, but more importantly, it
- 59:30allows me to be kind of terrible. Like a
- 59:33lot of those rewrites I will do are not
- 59:35good. But funnily enough,
- 59:38the the freedom to do it wrong
- 59:40allows me to like actually be a bit
- 59:42different, try my own way, and do it
- 59:43right.
- 59:44When I show it to my brother, he edits
- 59:46all my stuff. I'll show this stuff to my
- 59:47brother,
- 59:49and um
- 59:50um I
- 59:51originally I'd give him one paragraph to
- 59:53like look at. He'll just look at the one
- 59:55paragraph. And his feedback would be
- 59:56like, "I like it." or "I don't like it."
- 59:57It was hard to get anything more than
- 59:58that. But when I show him, I can show
- 59:59him three things. Show him three
- 1:00:01paragraphs now, and he can say, "That
- 1:00:02one's the best. That sentence is the
- 1:00:04best. Use that sentence, but put it in
- 1:00:05that one." I get so much better feedback
- 1:00:07when I can show people versions of
- 1:00:10stuff. That's written simply. One of the
- 1:00:12things I've noticed in our conversation
- 1:00:15so far is you're very good at dividing
- 1:00:18things into one, two, three, four. Like,
- 1:00:21really good at structuring. Is that
- 1:00:23something that you're pretty intentional
- 1:00:24about?
- 1:00:24We've talked about this. You love You
- 1:00:26love structure.
- 1:00:27I love structure.
- 1:00:28structure.
- 1:00:29How do I Yeah, I I
- 1:00:31I I How do I I structure things, all
- 1:00:33right? How I do that would be
- 1:00:34structuring is just dividing lines and
- 1:00:36parallelism. So, we talked about
- 1:00:38copywriting at the start.
- 1:00:40How can I divide copywriting into
- 1:00:41something which was a bit more easier to
- 1:00:42understand? Copywriting is big. It's
- 1:00:44kind of scary. All right, who are you
- 1:00:46talking to? What are you saying here,
- 1:00:48and how are you saying it? Those Those
- 1:00:49are the three buckets. I remember I I
- 1:00:51did a an S like a little essay for you a
- 1:00:54couple of months ago.
- 1:00:55Yes.
- 1:00:55It was um
- 1:00:57seven steps to 10,000 readers or
- 1:00:59something like that. So, I was like,
- 1:01:00"How can I break this essay down into
- 1:01:02structure? How can I get structure?" And
- 1:01:04I wrote the line that the first step in
- 1:01:06getting 10,000 people to read your work
- 1:01:09is to get 100 people to read your work.
- 1:01:11And I thought, "That's the structure."
- 1:01:13Part one,
- 1:01:14things that don't scale, 100 readers.
- 1:01:17Part two, momentum, next 9,900. That's
- 1:01:20it, part one, part two. Dividing lines
- 1:01:22and parallelism. There's a paper
- 1:01:26that was published in 1971. It's called
- 1:01:27That's Interesting. And the whole paper
- 1:01:30is just a formula for
- 1:01:33different ways to frame an idea to make
- 1:01:35it interesting. And the
- 1:01:39structure that stuck with me was take
- 1:01:41multiple things, take two things that
- 1:01:42people think are different, actually
- 1:01:44show how they're one. Take one thing and
- 1:01:46actually show how they're two. And a lot
- 1:01:48of what you're doing with structure,
- 1:01:49where you just did there is, okay, you
- 1:01:51want to get some readers? Well,
- 1:01:52actually, you think that's one thing.
- 1:01:54No, it's actually two things. First, you
- 1:01:57need to get your first 100 readers, then
- 1:01:59you got to get the rest of your readers.
- 1:02:00Now, you have structure.
- 1:02:01It's like a book without chapters.
- 1:02:03Imagine without it. It's long, it's
- 1:02:04heavy. Like chapters are the structure
- 1:02:05of the book. Same with the course. You
- 1:02:07take 17 videos, it's like how do these
- 1:02:09how do these link together? Give me
- 1:02:10something cohesive. Give me something I
- 1:02:11can hold onto.
- 1:02:13That's structure.
- 1:02:14Another hairy rule, and this is
- 1:02:16something that I value, too. Many years
- 1:02:19ago, I had lunch with a mentor,
- 1:02:22multi-billionaire, and he basically
- 1:02:23looked at me and he said, "David,
- 1:02:25there's two things that if you do, you
- 1:02:29will be insanely successful." He said,
- 1:02:31"The first thing is learn how to have a
- 1:02:33high-quality bar. And the second thing
- 1:02:35is never let the high-quality bar fall."
- 1:02:38And he said that sounds so simple, and
- 1:02:39we're sitting at lunch right now, you're
- 1:02:40like, "Yeah, yeah, yeah, that's going to
- 1:02:42be good." He's like, "No, it's going to
- 1:02:43be hard. There's going to be people who
- 1:02:44are angry, there's going to be people
- 1:02:45who are anxious, there's going to be
- 1:02:46people who are pissed off. There will be
- 1:02:47people who stop working with you because
- 1:02:50of this.
- 1:02:51But if you have a high-quality bar and
- 1:02:54you maintain it,
- 1:02:55great things will happen for you." And I
- 1:02:58see a lot of the same thing that happens
- 1:02:59in your work with with standards. Like
- 1:03:01you have these supremely high standards
- 1:03:05in everything that you do. Where did
- 1:03:06that come from?
- 1:03:08I love what the mentor said. I think
- 1:03:11your standards are your work.
- 1:03:14I think that's a really
- 1:03:15simple line, but a really true one.
- 1:03:17your work is nothing but your standards.
- 1:03:19Nine out of 10 plus, it goes out. If
- 1:03:21not, you won't see it.
- 1:03:23Tell me about something you said a few
- 1:03:25minutes ago about knowing what good
- 1:03:27looks like. What is that feeling like
- 1:03:30when you're in the presence of something
- 1:03:31of quality that you've created? How do
- 1:03:33you know?
- 1:03:34I think it's when you you go for a walk
- 1:03:37around the garden.
- 1:03:39You go you take a walk around the
- 1:03:40garden. You come back and you're like, I
- 1:03:41can't take anything away from that.
- 1:03:43Like, that's as clean as it's ever going
- 1:03:44to get. It works. And you just sort of
- 1:03:46smile. Like, I got it.
- 1:03:48Um
- 1:03:49Yeah, it's mainly when when it just I I
- 1:03:51read it. It's one line flows to the
- 1:03:53next. I can't remove anything. It's
- 1:03:54good.
- 1:03:55Um
- 1:03:56Like, worn by supermodels in London,
- 1:03:59dad's in Ohio. You can't add a word to
- 1:04:01that and make it any better. You can't
- 1:04:02take away a word and make it any better.
- 1:04:04It just is.
- 1:04:07Tell me more about the conflict. How
- 1:04:09when you're writing, how do you create
- 1:04:11conflict? What are the things to avoid?
- 1:04:13What are the things to go for?
- 1:04:15I'm looking I'm I'm basically trying to
- 1:04:16hinge something around the word but in
- 1:04:18in a story without actually writing the
- 1:04:19word but.
- 1:04:20So, you don't want to keep going, but
- 1:04:21this happened, but this happened. It
- 1:04:22wants to be like, you know, natural. So,
- 1:04:25I don't know. Let me go off the top of
- 1:04:26my head. I
- 1:04:27I'll tell you that how I got here today
- 1:04:29with some buts in it.
- 1:04:31How I got here today, I you know, I'm
- 1:04:32telling it boringly. I got on the train.
- 1:04:34I got the train here and I had a coffee
- 1:04:36and we started talking.
- 1:04:37But, you know, the conflict. I'd say I
- 1:04:40woke up at 8:52 a.m.
- 1:04:43And um I started looking for clothes to
- 1:04:45wear today.
- 1:04:47And then my mom runs up the stairs and
- 1:04:48she tells me, "Harry, you can't you
- 1:04:49cannot do this interview in little blue
- 1:04:51in those blue shorts you you had
- 1:04:52[laughter]
- 1:04:52at the start."
- 1:04:54And I'd say, "Mom, just I'm stressed,
- 1:04:56all right? I'm doing this thing. I want
- 1:04:57to you know, practice." And she's like,
- 1:04:58"You I'm not letting you get out the
- 1:04:59house unless you
- 1:05:01change shorts." I've got these on now.
- 1:05:03Like,
- 1:05:04I get here to do the interview and you
- 1:05:06say, "Harry, why can you can you Why
- 1:05:07have you got longer trousers on?"
- 1:05:09Like, give me some trousers. Like, I
- 1:05:10haven't brought trousers with me. You
- 1:05:12You can could just You could put in
- 1:05:13little You know, that's how you create
- 1:05:14conflict. You just go butt butt butt.
- 1:05:16What went wrong? That's a butt. That's
- 1:05:17conflict.
- 1:05:19I got to ask, how does AI show up in all
- 1:05:22of this for you? Is AI part of your
- 1:05:24writing and
- 1:05:26the thing that we've spoken about is
- 1:05:28that
- 1:05:30AI or not, what matters is having really
- 1:05:32good taste.
- 1:05:33Yeah, I I John Long great quote,
- 1:05:36switching from
- 1:05:38um pens to typewriters didn't make the
- 1:05:40work better. Switching from typewriters
- 1:05:41to laptops didn't make the work better.
- 1:05:44Switching from film to digital didn't
- 1:05:46make the work better. AI's a tool.
- 1:05:48It's a tool. It's only as good as your
- 1:05:49taste. I saw somebody on Twitter the
- 1:05:53other day, Photoshop's got this new
- 1:05:54thing like generative fill.
- 1:05:56Basically, you take a picture and you
- 1:05:57can like zoom out and it will generate
- 1:05:59the background. And talking about album
- 1:06:01covers, Beatles Abbey Road, the four
- 1:06:04guys walking along the zebra crossing.
- 1:06:07Someone zooms out of this picture,
- 1:06:09generative fills it, and it's got like a
- 1:06:11you know, a big balloon in the air now,
- 1:06:12and there's loads more trees, and it's
- 1:06:14completely not cropped. And they write,
- 1:06:16um
- 1:06:17AI revolutionizing the photography
- 1:06:20process. And I'm thinking, God, like God
- 1:06:21help you. Ogilvy uh ad uh
- 1:06:25at 60 mph
- 1:06:27the loudest noise coming from the
- 1:06:30Rolls-Royce is the sound of an electric
- 1:06:32clock.
- 1:06:33He pulls that out of the motor magazine.
- 1:06:36Increased Rolls-Royce sales by 50%. Why
- 1:06:39does he pull it out of the motor
- 1:06:39magazine? He's got taste. He puts this
- 1:06:41as the headline. That's conviction.
- 1:06:43Another thing AI doesn't have. It it
- 1:06:45can't it doesn't believe something.
- 1:06:47And And also experience. Why can Why can
- 1:06:49Ogilvy write that? It's cuz he sat in
- 1:06:51the car. Or the motor magazine
- 1:06:54individual sat in the car. They drove it
- 1:06:56at 60 mph, and the loudest noise you
- 1:06:58could hear was the electric clock.
- 1:07:00Taste, conviction, experience. Bukowski
- 1:07:02worked as a postman
- 1:07:04for 20 years, and he wrote Post Office.
- 1:07:06Jack Kerouac lived on the road for
- 1:07:09um 7 years and he wrote On the Road in 3
- 1:07:11weeks.
- 1:07:11Michael Lewis spent forever working on
- 1:07:14Wall Street, waited and waited and then
- 1:07:17was able to write The Big Short.
- 1:07:20I don't think that it's not a
- 1:07:21coincidence, is it? Sylvia Plath, I
- 1:07:23mentioned her a few times today.
- 1:07:25Um she worked as an intern at a New York
- 1:07:27fashion magazine. Her character, Esther
- 1:07:29Greenwood, guess what?
- 1:07:30Disillusioned intern at a New York
- 1:07:32fashion magazine. If you asked me to
- 1:07:34write about New York City,
- 1:07:36um
- 1:07:38I've never been. So I would just say uh
- 1:07:41yellow taxis, city that never sleeps.
- 1:07:43I'm gumming together long strips of
- 1:07:45words already set in order by somebody
- 1:07:47else.
- 1:07:48And unfortunately, that's quite
- 1:07:50literally what what what AI does. It's
- 1:07:51predictive.
- 1:07:53It's predictive.
- 1:07:55You're making a few points with
- 1:07:56experience. The first point that you're
- 1:07:58making is the David Ogilvy, which is go
- 1:08:00out and do things and do things and be
- 1:08:02aware. And it is out of that awareness
- 1:08:05that you're going to notice things. And
- 1:08:06the things that you notice, those will
- 1:08:07lead to good writing. So you're talking
- 1:08:09about the car that's going fast. The
- 1:08:10loudest thing you can hear is the
- 1:08:11ticking clock. That is the first kind of
- 1:08:13experience that you're talking about.
- 1:08:14The second kind is the Bukowski
- 1:08:17kind, where you work in something for a
- 1:08:19long time and you're building experience
- 1:08:22that is a kind of expertise year after
- 1:08:24year after year after year. And those
- 1:08:26are
- 1:08:27very different kinds of experience.
- 1:08:29What's writing? You see something, you
- 1:08:32believe something, you write about it.
- 1:08:34Um
- 1:08:35any any kind of robot can't see
- 1:08:37anything. And it doesn't believe in
- 1:08:39anything. You ask AI what what what do
- 1:08:40you believe? It says, "I'm a robot. I
- 1:08:42don't believe I don't believe anything."
- 1:08:44So how are you going to tell me
- 1:08:44something surprising? A good writer
- 1:08:46arranges words and ideas in a way that
- 1:08:48haven't been laid out before.
- 1:08:50Any kind of robot lays them out in a
- 1:08:52fashion which is quite literally from
- 1:08:53all the stuff which has been laid out
- 1:08:55before. And I'm not saying it's not it's
- 1:08:56not useful. Like it's a it's a great
- 1:08:58research tool and we don't know what's
- 1:09:00going to happen. But I think if you
- 1:09:01think it will take your job or you think
- 1:09:03it's going to do a better job than you,
- 1:09:04it probably will. But, I don't think it
- 1:09:06will. I don't think it can do what I do.
- 1:09:08It seems like a lot of what you're
- 1:09:10trying to do is collect excellence,
- 1:09:13surround yourself with all different
- 1:09:14kinds of excellence,
- 1:09:16and
- 1:09:17then use those inspirations to basically
- 1:09:20set the standard for the work that you
- 1:09:22produce.
- 1:09:23Um it's like it's in the everyday. Like
- 1:09:26I don't know. You get up, you read you
- 1:09:27you you get up, you're on TikTok, you
- 1:09:29get that whole
- 1:09:30video after video, it slows you down.
- 1:09:32You wake up, you sit in a bit of
- 1:09:34silence, you don't talk to people, you
- 1:09:36collect your thoughts. Silence and
- 1:09:37action.
- 1:09:38That's what I run on.
- 1:09:39Okay, you do these writing retreats with
- 1:09:41Cultural Tutor, and you don't even talk
- 1:09:43till dinner, right?
- 1:09:44think it's so funny when people call him
- 1:09:45Cultural Tutor. The way that I I've been
- 1:09:47That's his name. He's the Cultural
- 1:09:48Tutor. His name is Naths His name is The
- 1:09:49Cultural Tutor on his British birth
- 1:09:52certificate. That's his name.
- 1:09:53his face as well.
- 1:09:54call him CT. Even I call him Cultural
- 1:09:56Tutor, too.
- 1:09:57Yeah, then we go we go we had Our last
- 1:09:59one was in Cornwall,
- 1:10:00and he was trying to finish his book.
- 1:10:01And you wake up.
- 1:10:03Thing is that we used to do these and
- 1:10:04we'd talk um on these and I'd be like,
- 1:10:07"Look, man, do you want a coffee?"
- 1:10:09And she'd be like, "Oh, you know, he's
- 1:10:10putting on his Maybe maybe not. You
- 1:10:11know, I'll come with you." He's talking
- 1:10:12about his girlfriend. He's talking about
- 1:10:14his favorites. I'm like I'm like I've
- 1:10:16I've lost my flow here.
- 1:10:18And [laughter] when we sit we don't talk
- 1:10:19till 5:00 or 6:00 when we have dinner.
- 1:10:21And there's an intensity to it. There's
- 1:10:23a real like, "God, I'm doing something
- 1:10:24here." If I'm if I wake up and I'm on
- 1:10:27TikTok, which I do a lot, first thing in
- 1:10:28the morning or Instagram, whatever it
- 1:10:30is,
- 1:10:30my day's drudge. It's slow. I'm not up
- 1:10:33for it. If I wake up, I'm like, "God,
- 1:10:35I'm not talking to anyone today. I'm
- 1:10:36going to write something brilliant
- 1:10:37today." Take a walk around the park in
- 1:10:38silence, no earphones on.
- 1:10:41I give myself a better shot.
- 1:10:42Um I think I'm I don't know. I said what
- 1:10:45I said, David. I've said what I said.
- 1:10:47It was a pleasure.
- 1:10:48You said what you said.
- 1:10:49I've said what I said. I'm a huge fan of
- 1:10:50the show, and genuinely I should say
- 1:10:52it's really um
- 1:10:53genuinely a privilege to come on. I've
- 1:10:55listened to pretty much every episode.
- 1:10:57Thanks, man. I'm a big fan.
- 1:10:58Um
- 1:10:59There you go.
- 1:11:00That was fun.
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