Le secret qui rend les Tesla et d'autres MOINS CHÈRES — Transcript
Full transcript
- 0:00Hello and welcome to this new episode of
- 0:02Electric Planet. With the massive
- 0:04arrival of electric cars from almost
- 0:06every manufacturer, one question
- 0:08inevitably arises. What makes certain
- 0:11cars so expensive?
- 0:12And how do some manage to lower prices,
- 0:14even with all the necessary or optional
- 0:17equipment included as standard?
- 0:19How can we explain that for under €
- 0:2240,000, Teslas or Xpengs offer
- 0:24infinitely more than much pricier
- 0:26Mercedes, BMWs, or even Stellantis
- 0:28models?
- 0:30Some will tell you that the quality
- 0:32isn't the same, and that might seem
- 0:34reasonable, but in fact, it has
- 0:35absolutely nothing to do with that.
- 0:39Today, I am going to show you how to do
- 0:41better, with more equipment and for less
- 0:43money, using an idea that isn't hidden
- 0:44at all.
- 0:46It is as plain as the nose on your face
- 0:48on every configurator from every car
- 0:51manufacturer.
- 0:53Let's get started with the analysis.
- 1:14To start this video, I will share a
- 1:16little personal anecdote with you. In
- 1:182013, I was a salesperson at a Chevrolet
- 1:20dealership. I often had customers sent
- 1:23to me by my colleagues from Opel. It was
- 1:26the same garage. The reason was the
- 1:28budget.
- 1:29Where an Opel was too expensive for my
- 1:30clients 'budget, well, in the Chevrolet
- 1:32range, I had cheaper cars that were a
- 1:34better fit.
- 1:35One might think the Chevrolets were of
- 1:37lower quality and not as good, but
- 1:39actually, no. A Corsa, for example, was
- 1:42, except for its look, exactly the same
- 1:45car as a Chevrolet Aveo.
- 1:47The German model's range went from €
- 1:5012,500 to € 20,900, while the
- 1:52Chevrolet's range was only € 12,000 to €
- 1:5517,100. At these price levels, a
- 1:57difference of € 500 to € 3,000 sometimes
- 1:59made a huge difference for the customer
- 2:01.
- 2:02So, if we ask ourselves if the cars are
- 2:04technologically identical, why such a
- 2:05price difference?
- 2:07Is it linked to production costs?
- 2:10Well, no, the Opels were produced in
- 2:12Spain and the Chevrolets in South Korea
- 2:14, where wages are higher than in Spain.
- 2:17But then what is it?
- 2:19Well, that's what we are going to see
- 2:20now.
- 2:26To properly establish the concept, I am
- 2:27going to ask you a question. In your
- 2:29opinion, how many variants of its GLC
- 2:31model does Mercedes-Benz produce?
- 2:345, 10, more?
- 2:37Well, let's go take a look. It starts
- 2:39with 12 possible combinations of engines
- 2:41and trim levels.
- 2:42These are offered in 10 possible colors
- 2:44.
- 2:4610 possible colors for each trim. Here,
- 2:49we can't just add; we have to multiply
- 2:52the variants.
- 2:53So, we already have 12 variants times 10
- 2:56colors, which already makes 120
- 2:58possibilities. Then you can choose from
- 3:01four types of rims, which multiplies the
- 3:03total once again, and so on until the
- 3:05end of the configurator. And with the
- 3:08number of options, you can imagine what
- 3:10that adds up to. To be perfectly
- 3:12realistic, however, you have to subtract
- 3:14incompatible options, as well as
- 3:16mandatory packs that force you to add
- 3:18others.
- 3:19It’s clearly a huge mess, and to make
- 3:21sense of it, well, you really have to
- 3:22hang in there.
- 3:24So, you can't just multiply the options
- 3:25together and then multiply that by the
- 3:27number of combinations we just
- 3:28calculated.
- 3:30I ended up calling on someone to help me
- 3:32sort it all out, and even then, we had
- 3:34to rely on estimates.
- 3:36The total number of unique Mercedes GLC
- 3:39combinations varies between 5,000 and
- 3:4117,000 depending on the assumptions.
- 3:43Personally, I think the truth is closer
- 3:46to the lower end.
- 3:47However, if you apply the exact same
- 3:50logic to the Tesla Model Y, well, it’s
- 3:52much easier.
- 3:54You can even do the math by hand. The
- 3:56rear-wheel-drive model is available in
- 3:58four colors and two rim types, meaning
- 4:00eight variants. Premium models can be
- 4:03chosen in two powertrains, seven
- 4:05exterior colors, two interior colors,
- 4:08and two rim types. So that adds 56
- 4:10variants.
- 4:12For the performance model, since there
- 4:13is only one type of rim, we add 14
- 4:15variants.
- 4:17Plus, you can double that with the tow
- 4:19hitch option.
- 4:21So there are 156 variants that can be
- 4:23produced in Berlin. I’m not counting the
- 4:25seven-seat versions because I think they
- 4:27are fairly anecdotal.
- 4:29Well, that’s all well and good, but we
- 4:30already knew that.
- 4:31They simplify designs, reduce the number
- 4:34of parts, simplify interiors, and even
- 4:36go so far as to simplify or truncate
- 4:38interactions between customers and the
- 4:40brand to save money.
- 4:43Well, keep one thing in mind: reducing
- 4:45the number of variants is at least as
- 4:47important as everything I just mentioned
- 4:49.
- 4:56In fact, a car can be expensive even
- 4:58before it has been manufactured.
- 5:01Let’s look at an example; it will be
- 5:03clearer. Imagine a seat. It’s simple, a
- 5:06seat, right? The manufacturer defines a
- 5:08frame, some foam, and a cover. Now,
- 5:10let’s imagine Tesla wants to make
- 5:12several versions of this same seat.
- 5:14We would have a base seat that’s fully
- 5:16manual, a power-adjustable seat, and a
- 5:18high-end version with heating and
- 5:20cooling. The frame would be common, but
- 5:23not the rest. The foam and cover would
- 5:25be different due to the heating or
- 5:27cooling features. The electric version
- 5:29would have buttons and electric motors,
- 5:31while the manually adjusted version
- 5:33would have levers and linkage.
- 5:35You have to manufacture different
- 5:37plastic trim and different wiring
- 5:39harnesses. If you add all that, airbag
- 5:42validations and everything else, we're
- 5:44not out of the woods yet.
- 5:46Each element requires the development of
- 5:48specific parts but also planning for its
- 5:50integration.
- 5:52Then, you have to plan the supply of
- 5:54spare parts, the various assembly
- 5:56procedures, storage, and seat management
- 5:58so they go into the right car.
- 6:02If you really think about it, beyond
- 6:05just the drawing board, it's a total
- 6:07logistical headache.
- 6:10Well, you might say it's not always the
- 6:12same, right?
- 6:13So, let's take a wheel rim.
- 6:15It's a single part, so you might think
- 6:17it's relatively simple to offer several
- 6:20alternatives, but for each version, you
- 6:23still have to design, test, homologate,
- 6:25buy, store, transport, and plan twice as
- 6:28much as for a single rim design.
- 6:32For the worker installing it, nothing
- 6:33changes, nor for the engineer planning
- 6:35the car's production.
- 6:38The assembly times are the same. However
- 6:40, background management, supply chain,
- 6:42and overhead costs are still
- 6:44significantly higher.
- 6:45Well, that's the rational side, but
- 6:47let's look at another point of view.
- 6:50Let's change perspectives and look at it
- 6:51from the marketing side.
- 6:58At a car manufacturer, you don't launch
- 7:00a new model without having conducted
- 7:01solid market research. At a premium
- 7:04manufacturer, for example, offering
- 7:06extensive customization is a given, so
- 7:09you have to deal with it. However,
- 7:12budget constraints exist both in
- 7:14development and in manufacturing.
- 7:18The final car must be both customizable
- 7:21and competitively priced.
- 7:23A competitive price is one where the
- 7:25cost of the car is lower than the car's
- 7:27selling price. We'll come back to that
- 7:29later. This means that the car's
- 7:31development fully incorporates the
- 7:33portion for customization, and therefore
- 7:36the budget for technological development
- 7:38is reduced by that amount.
- 7:41Imagine a budget of 100 million dollars
- 7:44to develop a new car. If you know that
- 7:47the different variants require 40
- 7:49million in investment, then you only
- 7:51have 60 million left for the rest.
- 7:53To make it work, you'll have to use
- 7:55compromises or take shortcuts. And very
- 7:57often, they are of two kinds.
- 8:00Firstly, a massive use of already
- 8:03existing parts that don't require new
- 8:05testing or validation, and secondly,
- 8:08delegating part of the design to the
- 8:10cheapest possible service providers.
- 8:14This also applies to subcontractors for
- 8:17parts.
- 8:18On the other hand, if you only have 10
- 8:20million for variants, then you can bet
- 8:23on technological research and on more
- 8:25expensive and efficient partners in both
- 8:27design and production.
- 8:29And here, there is one important thing.
- 8:31The design phase is certainly important
- 8:33for the budget, but it is not yet
- 8:35decisive for the final price of the car
- 8:38. It is much more what follows from the
- 8:40design for production that changes
- 8:41everything. And here, the numbers are
- 8:43clear. Imagine our fictional
- 8:46manufacturer spent its 100 million to
- 8:48produce 100,000 cars. Each car will
- 8:51include € 1,000 of research and
- 8:52development in its price. If production
- 8:55is 500,000 cars, then we are only
- 8:57talking about € 200.
- 8:59That's for the overall picture. Now, if
- 9:01we segment production based on the
- 9:03different variants, well, that changes
- 9:06everything. The fact of having created
- 9:08different variants will make some
- 9:09profitable and others unprofitable. And
- 9:12that is due to the diversity of parts
- 9:14you will have to source. Let's go back
- 9:16to our seat example.
- 9:18If the manual version sells 50,000 units
- 9:21, the electric version 30,000, and
- 9:23finally the high-end version 20,000,
- 9:25then you have a problem.
- 9:28Each version costs more because your
- 9:30supply contracts are based on volumes
- 9:33that are too small.
- 9:34Eliminate the manual version and keep
- 9:36only the other two. It shares quite a
- 9:38few common parts, so you can source your
- 9:41parts in larger numbers and therefore
- 9:43get better prices.
- 9:46By ordering 30,000 electric and 20,000
- 9:48high-end seats, your purchase price will
- 9:51be lower than the three-version
- 9:53configuration for your entire order, and
- 9:55thus your margin will be better, while
- 9:58adding a feature to the base seat, all
- 10:00without changing the sale price.
- 10:04This is exactly the reasoning Tesla used
- 10:06for the seat in the standard version of
- 10:08the Model Y. Granted, the seats have no
- 10:11adjustment buttons or ventilation.
- 10:13Granted, they have specific upholstery,
- 10:15but for everything else, they are
- 10:17identical to those in the premium
- 10:19version and do not require separate
- 10:21certification either.
- 10:23If this is true for a seat, it is even
- 10:25more so for structural elements such as
- 10:27a panoramic roof.
- 10:29Take Mercedes, which decides to offer
- 10:31two versions, one with a steel roof and
- 10:33the other with a glass roof. The
- 10:35structure of the steel roof version must
- 10:38be either specific or oversized to meet
- 10:40requirements. In both cases, there are
- 10:42additional production costs.
- 10:45If the structure is different, then we
- 10:46optimize the use of materials but
- 10:48complicate the production line.
- 10:50And that has a cost. Indeed, you need
- 10:53different dies for the presses, handling
- 10:55, and different management for assembly
- 10:58, for example with robots.
- 11:01On the other hand, if we build the same
- 11:03structure for both roof types, then
- 11:04Mercedes optimizes its production but
- 11:06ends up with more materials and
- 11:08unnecessary solidity for the versions
- 11:10with a steel roof.
- 11:12Furthermore, if we reason like we did
- 11:14for the seats, the number of sales with
- 11:16a panoramic roof will be decisive for
- 11:18the prices that buyers can obtain from
- 11:20suppliers.
- 11:22By making the panoramic roof standard,
- 11:24you can lower costs without lowering the
- 11:27product's quality.
- 11:29Offering a choice is more expensive for
- 11:31all models.
- 11:34All versions are impacted by a choice
- 11:36between two options, but it is easier to
- 11:38distribute the cost across high-end
- 11:40versions than entry-level ones.
- 11:44Hence the fact that manufacturers are
- 11:46often reluctant to sell you an
- 11:47entry-level version.
- 11:50At Tesla, the Model Y has a glass roof
- 11:51on all versions, even the basic one.
- 11:54For the car's production volumes.
- 11:57However, it was interesting to lower the
- 11:59price of the glass by using
- 12:01black-painted glass and a closed
- 12:03headliner without changing the car's
- 12:05structure, and that was a win.
- 12:08That was for the Model Y, but for the
- 12:10Model 3, well, that was not the case.
- 12:12The volumes were not sufficient.
- 12:15So they kept the transparent tinted
- 12:17glass roof even on the standard version
- 12:19because it was cheaper to proceed that
- 12:21way.
- 12:22There you go, you have the general idea
- 12:24now. And yet, we are not at the end of
- 12:26this episode yet.
- 12:28There remains one more practice that can
- 12:30change the game: the sharing of
- 12:32platforms.
- 12:39The Mercedes GLC shares a huge amount of
- 12:41elements with the CLA and the new
- 12:43C-Class, but also with other models in
- 12:46the range.
- 12:47The Tesla Model Y also shares some of
- 12:49these elements with the Model 3, and
- 12:51that leads to lower purchasing costs and
- 12:53easier management.
- 12:55This is, for example, what allowed Tesla
- 12:57, for the standard models of both 3 and
- 12:59Y, to install a manually adjustable
- 13:01steering column.
- 13:03If it hadn't been identical, the Model 3
- 13:05would likely have kept its electric
- 13:06adjustment. And here, I will return to
- 13:09my initial example.
- 13:10The Opel Corsa against the Chevrolet
- 13:12Aveo, and you will see that it is very
- 13:15explicit.
- 13:16The Corsa D appeared in 2006, while the
- 13:19Aveo only saw the light of day in 2011
- 13:21on an already proven and profitable
- 13:23platform.
- 13:25Despite developing specific parts like
- 13:27body panels or interior elements, it
- 13:29became attractive to create a new,
- 13:31budget-friendly model. By adding the
- 13:34VO's volume to the Corsa, costs are
- 13:36lowered for both. This is the perfect
- 13:39example.
- 13:40Of good use of a common platform, and
- 13:43many European or American manufacturers
- 13:45have eagerly proposed multiple versions
- 13:48of the same car across various brands.
- 13:51Thus, Volkswagen’s MB platforms are also
- 13:54found in Audi, Cupra, Skoda, and Ford
- 13:56models. The Korean E-GMP platforms are
- 13:58used by Hyundai, Kia, or Genesis, while
- 14:01GM’s Ultium Medium platforms have been
- 14:03seen in Chevrolet, Cadillac, Buick, and
- 14:05even Honda or Acura. While these
- 14:07economies of scale are attractive, the
- 14:10risks are also enormous. High stakes,
- 14:13high risk.
- 14:15If a shared part fails, it’s a disaster
- 14:17for several brands and a huge number of
- 14:20vehicles.
- 14:22In this area, we can cite Hyundai's ICCU
- 14:25charging units, Stellantis' PureTech
- 14:27engines, or LG batteries in Volkswagen
- 14:30products.
- 14:32In all these cases, a defective part
- 14:34impacts a massive fleet and generates a
- 14:36colossal warranty cost.
- 14:38The worst part is that these issues
- 14:40aren't due to the technology, but rather
- 14:42to the manufacturers 'choices. When the
- 14:44people designing the cars have no say in
- 14:47purchasing parts, it eventually leads to
- 14:50huge blunders. Let’s return to our
- 14:53previous logic. Fewer versions mean
- 14:55higher volume for the same part.
- 14:57Therefore, mechanically lower prices,
- 14:59and also less development and validation
- 15:01since there is no need to make multiple
- 15:03variants.
- 15:05The fact remains that if you have to
- 15:07install the same part in several cars,
- 15:09you increase the risks, and from an
- 15:11engineer's perspective, it makes sense
- 15:13to design parts with higher safety
- 15:15margins and more testing before
- 15:16installing them on production lines.
- 15:20But that is a logic of common sense, not
- 15:22a logic of finance.
- 15:24While decision-makers are happy to see
- 15:26costs drop, they struggle to spend a
- 15:29little extra to ensure the parts they
- 15:31buy are good enough to avoid spending
- 15:34huge amounts of money later on warranty
- 15:36claims.
- 15:38By increasing volumes, a good manager
- 15:40will choose a better part, slightly less
- 15:42expensive than a very cheap, low-end
- 15:44part.
- 15:45The one who wants the lowest costs to
- 15:48maximize profit will end up with the
- 15:50problems mentioned earlier. Because yes
- 15:53, by reducing the number of versions or
- 15:55using shared platforms, you can adopt
- 15:58higher-quality parts without increasing
- 16:01the car's final cost, yet it can
- 16:03actually increase the price paid by the
- 16:06customer.
- 16:08Indeed, there is a huge difference
- 16:10between a car's customer price and its
- 16:12production costs.
- 16:19Contrary to what one might think, the
- 16:21two are not linked.
- 16:23The price of a car or an option is
- 16:25defined by the customer themselves, not
- 16:26by the manufacturer.
- 16:29When we set the price for metallic paint
- 16:31, it’s because we have a panel of test
- 16:33customers who were asked what they
- 16:35considered the fair price for it,
- 16:37regardless of the actual production cost
- 16:39.
- 16:40For the car as a whole, if it is too
- 16:42expensive, it doesn't sell, so the price
- 16:45must be lowered to move the inventory.
- 16:48Conversely, if your product sells too
- 16:50well, you must raise prices to match
- 16:52demand with your production capacity. It
- 16:54is simply the law of supply and demand.
- 16:57And that is what determines the price of
- 16:59the car, not the money needed to build
- 17:02it.
- 17:03The manufacturer's entire challenge is
- 17:05to ensure the production cost is lower
- 17:07than the price the customer is willing
- 17:09to pay.
- 17:10Let me give you an example. In 2011,
- 17:12during the launch of the Kia Sportage,
- 17:15prices were too low, and waiting lists
- 17:17very quickly climbed to 10 or 11 months
- 17:19. The manufacturer was losing sales but
- 17:22also losing out on margins. In the
- 17:25spring of 2011, Kia raised the prices of
- 17:27this model by almost € 5,000 in just 3
- 17:30months. They did this by adjusting list
- 17:32prices but also by reducing discounts.
- 17:35The entire production sold at a higher
- 17:37price, but since wait times were shorter
- 17:39, they didn't lose any customers, and
- 17:41the actual costs remained the same.
- 17:44So Kia made a higher margin and recouped
- 17:47the profit they were entitled to due to
- 17:49the model's success.
- 17:52And here, we touch upon a very important
- 17:54element to understand about the
- 17:55automotive market.
- 17:57The price of a car is determined by the
- 18:00brand and model's image, and therefore
- 18:02by the product's desirability.
- 18:05However, image is determined by its
- 18:07market segment—mass market, premium, or
- 18:10luxury—as well as the requirements of
- 18:13that segment.
- 18:15In the premium market, customization
- 18:16comes before everything else, often even
- 18:18before quality.
- 18:20And here, I will give you an example
- 18:22that illustrates this well.
- 18:24When a customer has the means to spend
- 18:27on a luxury GT, for example, even for a
- 18:29pre-owned vehicle, the warranty is
- 18:31secondary.
- 18:33Some of my former colleagues worked as
- 18:35salespeople for very high-end brands,
- 18:37Italian ones for instance, and told me
- 18:39they sold used cars with the legal
- 18:41minimum, covering only safety parts for
- 18:443 months.
- 18:46In short, even an engine failure was at
- 18:48the customer's expense; they paid, and
- 18:51it was never an issue.
- 18:53And yes, these customers had the means
- 18:55to replace a supercar engine just as you
- 18:57would buy a new washing machine.
- 19:00It has the same impact on them.
- 19:02Conversely, in a low-cost brand, quality
- 19:04and warranties are essential because, at
- 19:07the slightest major breakdown, the
- 19:09customer won't have the funds to repair
- 19:11it, and they will blame the brand. This
- 19:13will tarnish the image of the
- 19:15manufacturer or the model, and
- 19:17consequently, its sales, margins, and
- 19:18market prices will be affected. They
- 19:21therefore depend on the quality of the
- 19:22products, or at the very least, on the
- 19:24perceived quality. In conclusion, what
- 19:26makes cars cheaper is not the intrinsic
- 19:29quality found inside the car.
- 19:31It is the superfluity that surrounds it
- 19:34and the image that follows.
- 19:37If Tesla and others manage to produce
- 19:39competitive cars at more attractive
- 19:41prices than others, it is not by using
- 19:43second-rate parts. By making luxury cars
- 19:46without a luxury image, they provide
- 19:48more for less.
- 19:50While others certainly make you pay for
- 19:52customization and image, they don't
- 19:54guarantee that you are getting a better
- 19:56product.
- 19:57Makes you think, doesn't it?
- 20:00And on that note, I wish you a safe
- 20:01drive and see you soon for the next
- 20:03episode of Le Chou de Garage.
- 20:04Take care.
- 20:06Ciao!
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