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Le parcours de Laurine comme diététicienne libérale — Transcript

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0:00It's hard. If someone had told me 2
0:01years ago that, well, I would be
0:02talking with you, I would have had a
0:04bit of a hard time believing it. And at
0:05the same time, 2 years ago, I would
0:06have told myself: "If you're here today
0:08, it means you're succeeding." When
0:10there is a deep meaning and a deep
0:11intuition to go towards what we desire
0:13the most, well, I think we have the
0:15capabilities, the resources to move
0:16towards and lead the project that is
0:18really close to our hearts. It's been a
0:21year now, I've been 100%dedicated to
0:23dietetics, to my greatest joy. I try
0:26more and more to tell myself, well, the
0:28imposter syndrome, I don't think it
0:30will leave me, or fear won't leave me.
0:32But what can it, how can I use it to
0:35help me actually move forward and go
0:37toward what really makes me vibrate,
0:40what I love doing, actually. There,
0:43because fear, ultimately, it's
0:44important to keep us safe and to put
0:46things in place so that, well,
0:47ultimately we experience it in the best
0:49way if we decide to pursue this project
0:51. And I find it interesting, and above
0:54all, it's also normal. Hello everyone
0:56and welcome to the daily success of
0:59dietitians. This content is aimed at
1:03all dietitians who want to build a
1:05private practice that reflects them
1:07without losing the meaning of the
1:10profession. Our goal? To help you have
1:15more impact with your patients, more
1:17income, and more pleasure in practicing
1:20. I'll leave you now in the company of
1:23Nicolas, who is a coach in the
1:24Diet-Preneur program, as well as his
1:27guest of the day. Let's go.
1:30>> Well, hello everyone and welcome to
1:32this episode of the daily success of
1:34dietitians. Today, I'm so happy because
1:37I'm hosting Laurine. Laurine, you have
1:39a quite incredible path because you
1:42started in a field that has almost
1:44nothing to do with dietetics. Well,
1:46it's the agri-food industry, more
1:48precisely, an agri-food engineer. You
1:50practiced for about a year, a year and
1:52a half before making a career change
1:54into dietetics. So you're going to tell
1:57us a bit about the story of this
1:59professional change, and well, I hope
2:01there will be things to take away for
2:03all those listening to us. I've
2:05prepared lots of little questions for
2:06you. We're going to dive into your
2:08world. Are you ready here, Laurine?
2:12>> I'm ready and super happy to be here.
2:15>> Yes! Great. Well, let's start right
2:18away by getting to the heart of the
2:20matter. Laurine, if I show up today
2:23like this, I have a little series, can
2:25I follow you in your professional life,
2:28what does your business look like, the
2:30number of days you work per week, in
2:32what environment, how many patients do
2:35you see? Go ahead, paint us a little
2:37picture of your professional life. So,
2:40I'm a freelance dietitian, five days a
2:44week, but not the whole day. Meaning
2:48there are two days where I only work
2:50afternoons with patients, and the rest
2:52of the half-day, well, I'm working on
2:54reports, relationships with doctors,
2:56and developing other projects on the
2:58side too. And I have three days where I
3:01am full-time with patients. So, either
3:03via teleconsultation or at the medical
3:06center in the office. So, there you go.
3:10Now for the number, the number of
3:12patients. It's always evolving and
3:15never really stable, but today I think
3:18I’ve been at about twenty patients a
3:20week for the past 4 or 5 months. That's
3:23my goal, to be at 20 to 22 per week in
3:25any case. So I'm happy with that. I've
3:27been there for about 4 or 5 months,
3:29let's say. There you go.
3:32>> Yes. Um, if it's okay for you to talk
3:34about it, what does your revenue look
3:36like? You've been here for 2 years.
3:40Yeah, that's...
3:41>> Yes, that's it.
3:42>> What does it look like?
3:44>> Yes, it's been a little over 2 years,
3:47and for one year, I had another
3:50part-time job on the side. I worked in
3:54recreation centers on Wednesdays and
3:56during school holidays because, well, I
3:57simply couldn't make a living from
3:59private practice dietetics. And since,
4:02well, it's been a year now, I'm 100%
4:04dedicated to dietetics, to my great
4:06happiness. And so, in terms of revenue,
4:11same thing, well, it's gross revenue,
4:13we aren't deducting—this isn't my net
4:16salary, but we aren't deducting all the
4:18expenses, etc. There too, on average
4:21for the past year, I'm around 2800,
4:233300, let's say about 3000 in revenue.
4:27>> OK.
4:27>> There you go. Yes. So on 2 or 3 days of
4:30real activity where you see patients.
4:32So that's...
4:33>> Yes. on about twenty consultations.
4:35Yeah, that's right. That's right. OK.
4:38>> What makes you the most proud in this,
4:41in this, in this work as a dietitian?
4:45Well, that question is tough because I
4:47have trouble seeing what makes me the
4:49most proud. I struggle with it. If
4:52someone had told me 2 years ago that
4:54I'd be chatting with you, I would have
4:55had a hard time believing it. And at
4:57the same time, 2 years ago, I would
4:59have said: "Wow, this year, today,
5:00you've made it," and today, to me,
5:02I’m not really succeeding yet. So
5:05there's always this search for
5:06perfection that I know I will never
5:08reach, but which also helps me improve
5:10everything: the content of my
5:12consultations, managing my business as
5:14an entrepreneur, managing my timing, my
5:16energy, my projects, and so on. So, I
5:19feel like I'm moving forward on quite a
5:20few things, too. And today, to give you
5:23a concrete answer, what makes me the
5:25most proud? Maybe, the way I support my
5:29patients: I try to always be improving
5:32things, testing new things so that it
5:34reflects me as much as possible, and so
5:37I always have that energy to want to
5:39transmit and support the people in
5:41front of me. And and also the little
5:46projects on the side that are close to
5:49my heart and which I think also give me
5:51the energy to move toward what I want,
5:53toward where I'm going. There you go.
5:58That's great, thanks Laurine. So, you
6:01started your business 2 years ago.
6:05Naturally, we all start from zero,
6:07right?
6:08>> Yes,
6:09>> it's it's and it's totally, it's
6:11totally normal. What really interests
6:16me here, and what I think will really
6:18interest the people who will be
6:19watching this interview, is to really
6:20understand what allowed you to get
6:22there. How how did you go from zero
6:26when you started to here, about €
6:283,000 a month? If you had to identify
6:31two or three things that really helped
6:34your business grow, what would they be,
6:36in your opinion? Hm
6:38>> hm. Uh, I would say the training after
6:43the BTS, whether it's on the content of
6:46the consultation, how to lead a session
6:48, or also having a bit more theory on a
6:51specific pathology, a specific eating
6:53behavior issue, everything related to
6:55dietary habits, the relationship with
6:58food, and so on. Trying to provide the
7:01best possible support at that level.
7:03And also the aspect of building
7:05relationships with doctors, the medical
7:08staff who support the patients I may be
7:11following; it could be psychologists,
7:14midwives, endocrinologists, sometimes
7:17osteopaths, physical therapists, etc.
7:19So all that communication work means
7:22that we provide referrals, we work
7:25together, and it goes quite well.
7:27That's it. And among all the things
7:31you've actually tested to develop your
7:33activities, could you put your finger
7:36on the one that worked the best? Yes.
7:41Well, it's true that the approach, in
7:44fact...Because I quickly realized, like
7:46many I think, that our job isn't so
7:49much about giving information. And
7:52today, I have a lot of, well not a lot,
7:53I have quite a few, more and more
7:55patients coming to see me saying, "Well
7:56, I asked ChatGPT, I have this, and so
7:58here is what it gave me.""Well, yes,
8:00it's good, it gave you some good things
8:03, etc., and the goal behind it is: 'How
8:05are we going to implement this in your
8:07daily life?'""And how to perhaps also
8:10bring up other things that could help
8:12them put these tips into practice." And
8:15so it's true that in consultations,
8:17what's interesting with the '
8:19consultation au top' method and all the
8:21thematic activities on how to approach
8:24things is really making the patient
8:26aware of what is happening in their
8:28life. I am somewhat here in the role of
8:32a mirror, reflecting a bit on what they
8:34say, linking it a bit to the
8:35consequences it has on their health, on
8:37their relationships with food, on their
8:39daily well-being, and so on. And from
8:42there, decipher a bit what is important
8:44to them and finally bring out the
8:45objectives, the things to put in place
8:47so that everything goes as well as
8:48possible. So, uh, it's really about
8:51trying to guide, uh, towards, uh, what
8:53the patient actually wants, uh, without
8:56ever imposing. And that, uh, well, it's
8:59all the more, uh, I think it's super
9:01powerful for engaging the patient,
9:03actually, uh, to, uh, to move towards
9:05change and commitment in, in the
9:07changes. Hm.
9:08>> Hm. I'm going to bounce off what you're
9:12saying, Laurine, because these are
9:13really things we discuss, well, here
9:15almost every day with all the people we
9:16support in the program. Well, here
9:19today, it's "Diet Entrepreneur." For
9:20you, it was "Consultation at the Top,"
9:22and you did the "Result at the Top"
9:23program that was just, just before.
9:25It's this aspect of actually embracing,
9:28as a dietitian, the fact of being, uh,
9:31the catalyst for transformation. I
9:34don't know if you agree with that term.
9:36Meaning exactly like you explained with
9:38your patient who came with his
9:40instructions and advice from ChatGPT,
9:41saying, "Well, yeah, that's all well
9:43and good, but how do I actually apply
9:45that in real life?" And fully embracing
9:47that role and, uh, putting effort into
9:49the consultation to take on that
9:51responsibility.
9:52>> That's it. That's it. And well, many
9:55patients come to see me at the
9:56beginning saying, "Well, what should I
9:58do?" And in the end, maybe you already
10:01know what you need to do. So, there
10:03might be some things to dig into a
10:05little deeper, but it's mostly about
10:07how we're going to do it and why it's
10:08blocking today, actually, in, in the
10:10change. And rather than: "Well, yes,
10:12you need to eat vegetables, yes, you
10:13need to deal with guilt, etcetera,"
10:15well, how do we work on that, what
10:16impact does it have, and how do we
10:18change that in your life? Why is it
10:19blocking today, rather than just
10:22talking about things to put into place.
10:25Uh, it's really, and that's not easy to
10:27hear at the start of consultations for
10:29some patients, and they really think
10:31the job of a dietitian is to, well, say
10:33this is good, this is not good, this is
10:35good, you need to change this, and so
10:37on. Whereas, well, we realize that as
10:40we go along, many things get resolved
10:42step by step. I really insist on the
10:43fact that we're going to move forward
10:45step by step, objective after objective
10:46. We address themes in every session,
10:47and so on, like in "Consultation at the
10:49Top." I find this framework is really
10:52great, and patients often tell me at
10:53the end of their care, when I ask them
10:55what they appreciated most and what was
10:57most difficult for them. Often what
11:00comes up is the fact of addressing a
11:01very specific theme each time that
11:03makes sense to them and that allows
11:04them to have much more impact on their
11:06daily lives. There you go.
11:07>> Great. I think it's a great message
11:09here for everyone listening to us. Yes
11:11Laurine, well, I thank you for
11:12everything you've shared. So, there's a
11:15little exercise that we like to do here
11:17in this format, "Daily Success for
11:19Dietitians," which is the attitudes
11:21exercise. I'm displaying here the
11:24telepreneur's attitudes that you know
11:26well. But I have a quick question. I
11:29want to ask you which of these
11:32attitudes didn't necessarily come
11:35naturally to you at first, but finally,
11:38by adopting it, it really changed
11:40something deep within your activity.
11:45>> Yeah. Uh, so, hold on, let's see. One
11:48jumps out at me, and that's truly "I
11:49have the courage to take action, even
11:51if it's imperfect." Uh, not easy, not
11:53easy, not easy. Uh, and the more I try
11:57to move towards that attitude, the more
11:59I realize it's actually effective
12:01because I learn a lot by doing things
12:02even if, for me, perfection isn't there
12:05. I think, in any case, it will never
12:08be there. There's always something that
12:10will need to be improved, a bit like
12:12patients who lose weight or not and are
12:14never satisfied with how things are
12:15going. So it's more about working with
12:18this imperfection and seeing how it can
12:20help us take action and learn things.
12:23That's it.
12:25>> And if there was one attitude you would
12:27like to focus on a little bit right now
12:29, you say, "Come on, there's one
12:30attitude.""It's a bit of a work in
12:32progress right now." You say
12:33>> uh
12:34>> which one would it be? It would be, I
12:37would say number 8, "I educate myself
12:40and surround myself with people who
12:42inspire me." Uh, it's something that I
12:47do, actually. I block out time in my
12:50schedule for training, and also for
12:52discussions with professionals, because
12:55I think it's really, really important
12:57for the future of my business, to
12:59evolve my practices, and also to move
13:01toward my values and intuition, a bit
13:03like key number 5, the attitude number
13:055, which is also super important to me,
13:08because I think that when we manage to
13:10move toward what speaks to us, a little
13:12bit more. So we train on subjects that
13:16resonate with us, we surround ourselves
13:17with people who are inspiring to us,
13:19and well, we manage to channel our
13:21energy toward something that is much
13:22more meaningful. And so there you go,
13:26we want to go for it, and so as soon as
13:28there is that energy of wanting to go
13:30for it, I think we are capable of doing
13:31things that we can be proud of
13:33afterward. I really, truly follow my
13:36intuition, my values and my intuition.
13:38So for now, I'm happy, it hasn't been,
13:41well, there you go. Yes! Well, a little
13:45transition regarding everything you've
13:47said. You talk to me about people,
13:49training, that's for sure. And you also
13:53talk to me about surrounding yourself
13:54with people who inspire you. I'd like
13:58to ask you, were there two or three
14:00encounters with certain people who had
14:02the opportunity to spark a click for
14:05you, and then you took action on that,
14:07which helped you develop your business?
14:11Yes. Well for me, it was about a year,
14:14a year and a half ago, when I was
14:16following "Résultats au Top" and "
14:18Consultation au Top" in parallel. The
14:22fact of exchanging with—so I had
14:24Coralie and Marie as coaches—the fact
14:26of having exchanged with these two
14:28people, Marie and Coralie, I still
14:30thank them today because they have an
14:32energy that allows us to align
14:33ourselves with our intuitions by
14:35channeling us, and so on. So that, I
14:39really learned a lot because we can
14:41have 10,000 projects, but I can choose
14:42the right one that doesn't drain us,
14:44and above all, how to structure it so
14:46that it always resonates with us and
14:48that it holds up over time. I really
14:51learned that thanks to Marie and
14:52Coralie. Um, and then afterwards, it's
14:55more on the theoretical side, let's say
15:00, or rather dietetics, purely dietetic.
15:03It's everything related to training
15:04around eating behavior. I train a lot
15:06in all of that. So, uh The people, uh,
15:11all the people who cover these topics
15:13in training, well, I haven't met them
15:15in person but through e-learning and so
15:16on. That, it also inspires me a lot.
15:22>> Yes Laurine, well, thank you, and also
15:24a big shout-out to Marie and Coralie,
15:26right? Honestly, I’m knocking on wood
15:28. Uh, at Diet Transition, we have a
15:30team, we have a great team. So, among
15:34the Dietpreneur coaches, there are
15:36Elise, Marie, and Coralie, who are all
15:38three dietitians, like you Laurine,
15:40like maybe other people here listening
15:42to this podcast, who actually have a
15:44real side dietetic practice and who,
15:47well, know the challenges inherent to
15:49this activity. And so, I think that’s
15:52why they are such good coaches, because
15:54they simply know what they are talking
15:56about. Yes, yes, that's it. There’s
15:58the diet aspect and the entrepreneur
15:59aspect, and they really combine both,
16:01and that’s really what you need when
16:02you're just starting out.
16:04>> Yes. So, you’re telling me about the
16:08"dietpreneur" side, dietitian
16:10entrepreneur.
16:13>> Well, when you’re an entrepreneur,
16:15you also have a responsibility to, well
16:16, grow your business. And clearly, to
16:20put it plainly, as a dietitian who does
16:22consultations, it's about attracting
16:24new patients to yourself. That doesn't
16:27happen by magic. Today, Laurine, how do
16:31your patients find you? Just like that.
16:34>> Yes. Uh, so, I follow that very closely
16:37, obviously; it's important. Uh, as
16:40soon as a new patient arrives, I ask
16:42them, well, how did they, how did they
16:44find me. Did someone recommend me to
16:47them? So, right now, there are several
16:51channels through which patients arrive.
16:55I still have a lot today, I think—I
16:57won't look at the numbers—but let's
16:59say a third of my patients arrive
17:01thanks to recommendations from other
17:03healthcare professionals: whether it's
17:05primary care physicians, midwives,
17:07gynecologists, psychologists, and so on
17:09. Because I try—it’s really
17:13something that’s close to my heart—
17:15to send a progress report after the
17:16first assessment, really after the
17:18first appointment, with the patient's
17:20consent, to the primary care physician
17:22at a minimum, and depending on the
17:23patient's issue, uh, to the
17:24psychologist, midwife, and so on,
17:26depending on what we are going to treat
17:28. I find it interesting to send this
17:31little report. And so, it's true that
17:33I've had quite a bit of feedback so far
17:35, and I hope it continues, working in
17:37collaboration with doctors and so on.
17:40And so, that's one-third of the
17:42patients who arrive like that. What I
17:45would like to do is a final report too;
17:47there are doctors who asked me: "Well,
17:49in the end, it would be good if we also
17:51had a little report so you can tell us
17:53which message we should emphasize
17:54during consultations, if needed, and so
17:56on." I need to do it, but I don't do it
18:00systematically yet. So, one-third of my
18:03patients arrive like that. One-third,
18:05I'm visible on Doctolib, so that still
18:07works quite well. And the other third
18:11is more...well, maybe not a third,
18:13there's also my website and
18:14word-of-mouth between patients. There
18:17you go.
18:19>> OK. You told me, "Ah, I need to look at
18:21the numbers and so on." Actually, you
18:22track that. Explain it to us a little.
18:24So, you told me I ask the question at
18:26the first appointment to my patient.
18:28After that, what do you do with that
18:29info?
18:29>> Yes.
18:31>> I ask questions every Friday after each
18:33week, I record it in the famous success
18:36summary we worked on together, which
18:37had great results. I note it down,
18:42actually, it's an Excel file, a big,
18:44big Excel file where I note where my
18:46patients come from, how many follow-up
18:49sessions I did, how many assessment
18:51sessions I did that week, maybe
18:53workshops, and so on. What else do I
18:57note? The source, whether it's
18:59teleconsultation or at the office.
19:02There, I really try to have numbers on
19:04all of that to be able to concretely
19:06realize what's happening because, a
19:07year ago, I remember it wasn't at all
19:09the situation I'm in now, but I
19:11couldn't have said what really changed,
19:13and so on. So, that's really a good
19:16tool to concretely realize what my
19:19activity is today.
19:22>> Yes. And if I may add a little aside
19:25and continue your sentence, it also
19:27allows you to
19:29>> you'll tell me if you agree with me,
19:31but it allows you to
19:33>> see among all the actions you take to
19:36increase your revenue, to actually see
19:38if it's working.
19:40>> Yes. Yes. Yes. Exactly. Exactly. It
19:43allows us to evaluate the things we put
19:46in place and the effectiveness of what
19:49we are going to implement. So, energy
19:52spent versus the effectiveness of the
19:54thing. Exactly, it really allows us to
19:56evaluate that. Yeah.
19:58>> Yes Lorine, you’re handing me a huge
19:59transition here, a great opening that
20:01I’m going to take. You’re talking
20:04to me about communication efficiency
20:06and consultation efficiency. Yes,
20:09>> you know a little bit about our
20:10conviction here at Diète en Transition
20:13, which is that, well, we can't be
20:15super effective with everyone. To speak
20:17to everyone is to speak to no one. So
20:19we are going to talk a bit here about
20:21target patients, target audience. Uh,
20:23we discussed a little bit before this
20:25interview, you mentioned women's health
20:28. Since you work in a health center,
20:30you also deal with things like bad
20:31blood tests related to somewhat
20:33complicated relationships with food. So
20:36here we really have, let's say, three
20:39quite distinct target audiences. Did
20:44you know from the beginning which
20:46patients you wanted to work with, and
20:47how did these target audiences emerge?
20:52Uh, regarding women's health, I knew I
20:55wanted to focus on those issues. During
21:00my BTS degree, I already tried to
21:02orient my internships toward that
21:04specific area. So, let's say that was
21:06something that was close to my heart
21:08from the beginning. Uh, so I tried to
21:12orient my communication, my training,
21:14and so on, around all these disorders
21:16and issues regarding women's health.
21:20And then, with my first patients, I
21:23quickly realized that there is,
21:25regardless of the issue, there is also
21:28a lot of relationships with food that
21:32can be a bit disturbed without even
21:34speaking of eating disorders, and
21:36sometimes there are things to work on
21:37regarding the relationship with food
21:39because, well, we are in, I think, a
21:41period where we are moving further away
21:43from diet culture, but it is still very
21:45present. So, thinness is happiness, it
21:49is still a bit of a, the motivation for
21:51quite a few people, and therefore,
21:53there is a lot to work on there. So, in
21:56parallel, I trained myself on all of
21:58that. So there isn't a single session
22:00where, right from the initial
22:01assessment, I don't diagnose whether
22:03there are things to work on regarding
22:05their relationship with food. If there
22:07isn't anything, well, I make it a point
22:09of honor that the person leaves with a
22:10still-functional relationship with food
22:12. If there are things to work on, even
22:15if the person didn't come to see me for
22:17that specifically, we try to unpack
22:20what's going on behind all of that for
22:23them and we work on it. And in the end,
22:27it's true that sometimes people tell me
22:29, "Well, I'm leaving this treatment
22:31feeling lighter on the scale, but also
22:33in my head." Actually, we've lightened
22:36quite a few things, and for me, that is
22:38really, really the best of the best.
22:41I'm truly happy when I hear that from
22:43my patients. It’s just easier to live
22:46, quite simply lighter. There you go.
22:49So that's a second—I wouldn't say
22:51it's a specific audience, because I
22:53actually apply this way of doing things
22:55with all my patients. And then,
22:58regarding all those slightly abnormal
23:00blood test results, well, that's
23:02effectively through collaborations with
23:04doctors who mean I see people suffering
23:07from diabetes, cholesterol, metabolic
23:09syndrome, and so on. And I find that I
23:13find my balance with that because it
23:15really allows me to see two different
23:16populations, and it's also great to
23:18work, to break away a bit from the
23:20redundancy of certain consultations. So
23:23I like it, I like it, I like it. There
23:26you go. Yeah, that's really great
23:28because you have, in my opinion, more
23:30the side of, let's say, bad blood tests
23:32, diabetes, hypertension, which are
23:34perhaps referred by doctors. So these
23:36are more people who are being told a
23:38bit, "Listen, isn't it time to see a
23:39dietitian?" Whereas perhaps your female
23:42audience, actually, they......
23:44>> the realization perhaps comes from
23:46themselves. In fact, they are the ones
23:47taking the initiative......
23:48>> a bit more. And sometimes, there are
23:51still patients who come to see me
23:52because their gynecologist or their
23:54midwife told them, "Oh, really?""Is
23:56that true? I didn't know there were
23:57things to do regarding nutrition."»
23:59And at the same time, often, well,
24:00these are women who feel a lot of guilt
24:02, so they come to see me but with a bit
24:04of hesitation, and so on, about what,
24:06what we are going to talk about. So,
24:09but it's true that with social media,
24:11what we see on the internet, many
24:13people, women, know that as soon as
24:15they suffer from endometriosis or PCOS,
24:17well, diet has a role to play. But
24:20sometimes, well, they don't all know it
24:21. There you go. But more so than with
24:23disrupted blood tests, that's for sure.
24:25Hm.
24:25>> If you remember a little bit the
24:27exercises we did, great results Laurine
24:29, we're working a bit on communication
24:31and well, here you're giving me an
24:33opening once again. There is there is
24:36there is something a question a
24:38question that I like to ask, which is
24:40what is your conviction as a dietitian
24:42regarding the way you work today? Uh,
24:46say, well, for patients to succeed,
24:47they need to...Could you complete this
24:49sentence?
24:50>> Mm-hmm. For patients to succeed, they
24:53need to have the changes come from
24:57themselves and not be imposed, actually
24:59, or make them feel guilty or impose a
25:01vision. Even if we know what would be
25:04good for them, quote-unquote, on paper,
25:06actually, well, in the end, it doesn't
25:08always happen the way we want and it's
25:10all the more effective. Even if we're
25:12not at the perfection of what we would
25:14like them to do, it's always better
25:16than where they were before. And
25:19because it comes from them, well, it
25:21works better. Exactly.
25:24>> Is that something you put in your
25:25communication on your Doctolib profile
25:27if you have one, on your Google My
25:28Business, on posters in a waiting room?
25:31>> Uh, well, it's been a long time since I
25:33read all that. I should redo it and, uh
25:36, I don't remember if I put it in, but
25:38in any case, it's really...I don't know
25:40if I put it down in black and white,
25:42but I really try to convey that value
25:44in what I propose from the very first
25:46appointment. Uh, by telling them that,
25:50well, we're not going to revolutionize
25:51everything all at once, that I'm here
25:53to clarify with them what would help
25:55them, and that, well, ultimately thanks
25:56to the assessment too, with the great
25:58consultation framework, with the, I
26:00always do the windmill exercise and so
26:02on, they realize for themselves, like,
26:03oh wait, there might be things to do
26:05here, whereas if I had told them "you
26:07must do this, you must do that," well,
26:08that doesn't really work. Patients are
26:12very, very reluctant, even if, we
26:14notice, verbally they might say yes,
26:16but, yeah, no, that's not going to work
26:19. Or in terms of their posture, they'll
26:20be a bit closed off like this. Whereas
26:22as soon as it comes from them, I once
26:24had a person, I remember it very well,
26:26who arrived with their arms crossed
26:27behind like this, and told me: "Well,
26:29I'm here, uh, I don't, I don't know why
26:31I'm here, I know everything I have to
26:33do, huh." Well, I thought to myself,
26:34the consultation started off well, and
26:36by the end of the session, he was like
26:37this, he was listening, it was so good.
26:39It was truly a good consultation thanks
26:42to, thanks to, yes. The fact that he
26:44realized for himself what needed to be
26:45changed, you know. Once again, the
26:48transition is seamless because I think
26:50there are many dietitians, especially
26:52early in their careers, who fall into
26:53that famous trap of doing too much,
26:55saying too much, giving too much advice
26:57, especially at the first appointment.
27:01>> And, and I, I think that, uh, they are
27:03somewhat aware of what you're
27:05explaining to us. You have to make the
27:08patient an active participant, and to
27:10do that, well, the choice has to come
27:12from them. And where, where it gets
27:15stuck, I think it's not in, I think
27:17that's fully recognized, but it's the
27:19how, once again, it's how with the
27:20patients. "OK, I know what I have to do
27:23, but how am I supposed to do it?" Yes.
27:26>> And Laurine, what is your magic recipe
27:29if you had to name one, two, or three
27:31things that you systematically do in
27:33your, in your, in your consultation
27:35that precisely put the patient back in
27:38the center and allow them to ensure
27:40that the choices emerge from—
27:45>> Uh, well, then, in every session, we
27:47set changes together for the upcoming
27:49consultations, and so at the start of
27:51the session, I think we take 10 minutes
27:53. a maximum of 15 minutes to debrief
27:56together on how things went for them.
27:59And what I like to do is start by
28:01asking them what worked, what went well
28:04. We start with that, and immediately
28:06after, we connect it to what had a
28:08positive or negative impact on their
28:10well-being, etc., and whether they see
28:12themselves keeping those things up. So
28:15that already anchors a bit of what is
28:16working well as of today. And then, I
28:19ask them what was perhaps a little more
28:21difficult. And from there, if things
28:24come up, I always ask them if it still
28:26makes sense to them, if it's still
28:28important to do those things, precisely
28:31to give them the choice. In fact, the
28:33more choice they have, well, it’s
28:35just like any human being. The more
28:37choice we have in what we are going to
28:38implement, the more we feel involved,
28:40and the more we say to ourselves, "Well
28:41yes, maybe there's a reason to do this,
28:42or today I don't see it as much." So
28:44maybe that's why I can't take action
28:46today. So, there you go, we take this
28:48little bit of time to debrief whether
28:50it still makes sense for them and if we
28:51should keep working on it or not. And
28:55afterwards, we implement a thematic
28:57activity on a subject that allows us to
28:59bring up a new topic. Actually, at the
29:04beginning of the treatment consultation
29:05, I tell them a little bit about the
29:07themes we will cover in the next
29:08sessions. And the themes, I chose them
29:11thanks to the consultation—that's why
29:13I do it this way—but I chose them
29:14based on where I want to lead the
29:16patient.
29:17>> And thanks to this activity, we return
29:19to what we were saying earlier; it
29:20allows them to become aware of what is
29:22happening, what the benefit is for them
29:24to do this, and consequently, what
29:25changes we are putting in place. There
29:27we go. So I would say I have two key
29:28moments, maybe three, because the last
29:30part of the consultation allows us to
29:32say, "Okay, from everything we
29:33discussed, what are we putting in place
29:34, what do you see yourself implementing
29:36?" And there, we often choose two or
29:38three goals, no more. So there are
29:40really three parts to the consultation
29:42that I think allow me to engage the
29:44patient in the changes they wish to
29:46make. Yes Lorine, just a quick side
29:50note because, well, when you and I talk
29:51about thematic activities, we know
29:53exactly
29:54>> what it's all about, but I'm thinking
29:56of someone who doesn't know the
29:58Consultation Top method and is just
30:00landing in our environment. Maybe a
30:03small example would be so much better
30:05than a long speech, I don't know, of a
30:06recent patient who had a specific
30:08difficulty and a thematic activity or a
30:10little game you did with them.
30:13>> Yeah. Uh, well, there's one I do very,
30:16very often, maybe even, well not
30:18systematically, but when there are
30:20other things to work on. I work on
30:24other things first, but systematically,
30:26or very, very often, I show them, in
30:28fact, photos of several, several meal
30:30plates, and the theme is really to see,
30:31to teach them a little bit about what a
30:33balanced diet is, portions, and so on.
30:37So the basics of care, and thanks to
30:39this thematic activity, well, we
30:41project together, we look at photos
30:43together, and they are the ones who
30:45tell me, "Well, does this seem like a
30:47plate that meets their needs? Will it
30:50work? I mean, if we eat that, will the
30:52body work well, and so on? Uh, why? And
30:55so, we try to discuss a little bit
30:57about why this plate works and why it
30:58doesn't. And afterwards, we often
31:02analyze the photos I received of their
31:05own plates in the same way so they can
31:07finally realize what they need to put
31:10in place. It's, well, the changes are
31:13quite easy to find that way. So, in the
31:16thematic activity, I would say there is
31:18a phase of we are going to look a
31:23little bit at what the patient knows,
31:24what they know, what they don't know,
31:26to really start from there, to adapt
31:28our approach afterwards, because the
31:29second phase is, well, perhaps
31:31providing theoretical information, or
31:32explanations of why the body works like
31:34that, why the relationship with food
31:36happens like that, and so on. So,
31:38sometimes it's just a discussion, too.
31:41But in any case, this part of patient
31:43education, and after that, well, hop,
31:45we hand it back to the patient to see
31:47what they want to implement, what
31:49resonated most with them in everything
31:51we've seen, and uh, and that it makes
31:53sense to them, regarding their issues.
31:56>> That's great, Lorine. So if I
31:58understand correctly, you really have
32:00thematic activities, little games that
32:02not only touch on nutrition topics—
32:04you mentioned a game about dietary
32:06balance, the game called" Équilibre
32:08Lou "?
32:09>> Yes, yes, yes, that’s right.
32:11>> Okay. And you also have some that go
32:13into areas other than just what's on
32:15the plate. You were telling me about
32:17exercises that are more behavioral in
32:19nature. Well, yes, because that's
32:21something you’ve trained in. And so,
32:24this way, people understand that this
32:26vector of thematic activities allows us
32:28to explore everything we need to help
32:30the patient progress, both on the plate
32:33and...
32:34>> and off the plate. Yes, absolutely.
32:38>> Do you think that’s really what makes
32:40patients want to continue their
32:42follow-up and stay engaged with you?
32:45Well, I think the strength of this tool
32:48is that it sets the patient up for
32:51success. Actually, by moving forward
32:54step by step in a way that makes sense
32:56to them, we maximize their chances of
32:58being in a position to succeed. We set
33:02goals that we discuss together, which
33:04we're fairly sure they can maintain to
33:06move forward, because the more we work
33:08toward things that are important to us
33:10and succeed at them, the more it
33:12creates a snowball effect, right? I
33:14explain that to the patient. At first,
33:16we start small, then we realize that we
33:18are actually capable of doing it and
33:19it’s easy, so we are able to put
33:21other things into place. And that is
33:23really the strength of this
33:24consultation method, I think: it’s
33:26about setting the patient up for
33:28success rather than failure, which
33:30makes them want to come back, implement
33:32other changes, and ultimately move
33:34forward much faster than with big goals
33:36all at once, which they wouldn't be
33:38able to keep up and would put them in a
33:40position of failure right from the
33:42start, or even by the second session.
33:45Exactly. Well, Laurine, we've talked
33:49about your consultations. Maybe we can
33:52take a quick look back at your story,
33:56because I think there might be people
33:59listening to us today who are wondering
34:02about a career change to get started in
34:06a career in dietetics. You went through
34:11this career change, and I wanted to ask
34:15you the question: why dietetics? What
34:19was it that pushed you to say," Well,
34:21no, I actually have to stop what I'm
34:23doing and go elsewhere "? And also, why
34:26go into private practice once you had
34:28your diploma in hand?
34:30>> OK. Actually, you could say that after
34:33high school, I knew I wanted to be a
34:36dietitian. I knew I wanted to pursue
34:39those studies. I was very interested in
34:41everything related to food and the
34:43impact it can have on the body, and so
34:45on. It was something that I was
34:47passionate about. But I was encouraged
34:49to pursue longer studies, like
34:51engineering, and I don't regret it at
34:53all, I learned a lot of things; but
34:55throughout my engineering path, I
34:57always told myself I have to stay in
34:59the food sector. So I stayed in the
35:03agri-food industry, I did 5 years of
35:05study, and afterwards I worked for a
35:08year or a year and a half as an R&D
35:10engineer, focusing on ingredients to
35:13develop new products and so on. And
35:17from a personal standpoint, I had to
35:19move, and I told myself," Well, I need
35:22to find another job as an engineer. "
35:24Wouldn't now be the time? I started
35:28looking, but nothing really tempted me,
35:30and well, it was also difficult to find
35:33work right after moving. So I said to
35:36myself," Let's go, maybe this is the
35:38right time to go back to school for
35:40dietetics, "or rather, just to go back
35:41to school and follow that dietitian
35:43path I had wanted since high school. So
35:46I went back to my studies. It lasted a
35:49year and a half, maybe two years, I
35:52think, with internships. Now, when I
35:55started my studies, I left thinking,"
35:57I'll open my own practice, "but during
35:59my studies, I did internships at the
36:01hospital that were really, really great
36:03. I loved it and told myself," Maybe
36:06I'll end up working in a hospital. "I
36:08really, really loved the hospital
36:10setting. I was lucky enough to have two
36:12hospital internships that were truly
36:14top-notch. And after that, I went
36:17abroad for...after getting my dietetics
36:20diploma, I went abroad for a little
36:22less than a year, and this transition
36:24period allowed me to reevaluate what I
36:26really wanted for my life. And I
36:29discovered Consultation au Top at that
36:31stage, at that moment in my life. So I
36:33said, well, why not try to take this
36:34little training course. And it was
36:36really this training that pushed me to
36:39want to open my practice. And so, well,
36:43there you go, I opened my practice uh
36:46and well I'm 100%freelance today.
36:51>> One word comes to mind, and that's
36:54courage, the courage to—well, tell me
36:57if I'm completely off base. As an
37:01anecdote, well, I also had this...we
37:03discussed it just before the interview,
37:05I also had a somewhat similar path
37:07because I also have a background, uh,
37:10well, I also did studies, engineering
37:12studies, this courage in fact to leave
37:14a job, at any rate positions that are,
37:16well, still not too badly paid, right.
37:20Usually when you have the degree in
37:22your pocket, well, you still have a
37:23comfortable salary.
37:25>> And to go towards that initial passion
37:27you had in your gut, really, since you
37:29were maybe 17 or 18.
37:31>> Yes.
37:31>> Uh, well, this famous courage because I
37:34think we're coming back to it more and
37:37more. Uh, well, afterwards we can get
37:40into philosophy and the quest for the
37:42meaning of life and fulfillment and,
37:44well, life's mission. We can get into
37:46all that if we want, but it's—but
37:47it's important and I think it's
37:49important to put it out there, to trust
37:52yourself. I don't know why, but I have
37:55a question I want to ask you. If there
37:57are people today who feel that little
38:00something, that things aren't right, I
38:02don't feel—I don't feel, I don't feel
38:04in my place, but I don't dare
38:06>> h
38:07>> to make this professional shift which,
38:09however, could perhaps bring me so much
38:12, well, so much more in fact, uh, with
38:15a risk of burnout as well. There are
38:17many who go through that. You, in
38:19principle, you uh, you didn't go
38:21through that stage, but we've had the
38:23opportunity to welcome into our
38:24programs people who did go through that
38:27stage too, uh, and who later made their
38:29professional shift. What would you want
38:31to say to those people who are thinking
38:33about it and, well, who don't dare,
38:35actually? Yeah, well, when you talk
38:38about that, I think of the diet-preneur
38:40attitudes we saw just before. Well, I
38:43really rely a lot on my intuition, and
38:45I honestly had this little voice for a
38:47very long time telling me:" Go on, go
38:49on, why not, why not, and so on. "And
38:54it’s what we were saying earlier,
38:56when there is a deep sense and a deep
38:58intuition to go towards what we desire
38:59most, well, I think we have the
39:01capabilities and the resources to move
39:02forward and lead the project that is
39:04truly close to our hearts. Fear, uh,
39:07there are things that are scary, and
39:09well, the fact of being well supported,
39:12of perhaps also thinking about the
39:14project in terms of what it will cost
39:16us, yes, in financial aspects but also
39:19socially, the time spent on studies,
39:21and so on. I redid—I had the BAFA,
39:24which is a diploma for supervising in
39:26recreational centers. Well, I used to
39:28do that when I was 16. Well, I got back
39:30into it, you know, to make this
39:31transition. So, these are also choices
39:34that are perhaps not, uh, actually
39:37common to make. And you have to...but I
39:40think there are always possibilities.
39:42When you have this intuition, you
39:44always have little possibilities and
39:46the energy to go toward the things that
39:48matter to you and, and solutions to put
39:51into action, well, the little voice
39:53that speaks to us. So, uh, my advice
39:56would perhaps be to listen a little bit
39:58to this intuition and also to secure
39:59yourself, you know, by saying to
40:01yourself:" Well, this and that will
40:02happen, how will I handle it? "to be
40:05able to, uh—we won't be able to
40:06anticipate everything, but to
40:08experience it better, actually, uh, I
40:09think, regarding the rest of the path.
40:11H
40:12>> Yeah, that’s super interesting what
40:14you’re saying because what you are
40:16explaining, if I’m not mistaken, uh,
40:18is to say" OK, I'm scared, why am I
40:20scared? OK,
40:23>> if I mess up, well, at worst, this and
40:24that could happen, that's it. "
40:27>> And so finally, uh
40:31>> I have an emotion, but it’s actually
40:33sending me information, ultimately,
40:35saying" OK, be attentive to this. "OK,
40:37I will be attentive to that. So, well,
40:39there we go, we are talking here about
40:41financial security, that’s clearly
40:42what you explained to me. OK, well yes,
40:44it will require financial resources to
40:46do the studies, to do the internships.
40:49Uh, how am I going to do that? that I
40:52secure a small budget that will allow
40:54me to last 3, 4, 6 months without
40:55income. Uh, should I take a little job
40:58on the side and do one or two days and
41:00then increase it gradually? There you
41:03go, I think that if we plan it, and
41:05that, well, we go into it with
41:06enthusiasm but with a plan nonetheless,
41:08well I think that's the best approach,
41:10because fear, ultimately, is important
41:12to make us feel secure and to set
41:14things up so that, well, ultimately, we
41:16experience it in the best way possible
41:18if we decide to pursue this project.
41:21And uh, I find it interesting, it's
41:23normal, especially, and therefore
41:25valuable for being able to put things
41:27in place so that it goes as well as
41:28possible for us if it's something we
41:30care about. There you go.
41:32>> Ah, great message, Laurine. Uh, that
41:35might be, perhaps, the final word, you
41:36tell me. Uh, but what I understand, uh,
41:39is that, well yes, you're telling me
41:41that fear isn't something, uh, that we
41:43should listen to in order to hold back.
41:45It's actually something that we should
41:46listen to in order to do things right.
41:48And that, I find, is an angle, a rather
41:49interesting angle. Yes, that's, that's
41:52true. Well, fear, imposter syndrome,
41:55etc., we're, we're a little bit in, in
41:57that whole register when it comes to
41:58emotions. And I think that now, I try
42:03more and more to tell myself: well,
42:05imposter syndrome, I think it won't
42:07leave me, or fear won't leave me, but
42:10what can it...how can I use it to help
42:12me, actually, to move forward and go
42:15toward what really makes me vibrate,
42:17what I actually love doing. There you
42:21go, to improve things.
42:25>> If you had to here leave the listeners
42:31and the people who will watch this
42:33interview with a thought, a piece of
42:35advice, a little ray of light, what
42:38would you want to tell them? That, well
42:44, long live dietitians! It's a
42:46beautiful profession and, above all, uh
42:49, whether we are a dietitian or not yet
42:52, uh, uh, it's important to always do a
42:58little bit of the things that we care
43:00about to move forward, so that we are,
43:02so we are aligned with what is
43:04important to us. And so from there, it
43:08leads to encounters like the ones we
43:10talked about earlier, training, uh,
43:12projects we didn't expect,
43:13opportunities, and so on. There's a
43:18little bit of luck behind all that too,
43:20but it's also provoked because we know
43:22where we're going, because we're really
43:23bubbling over with the desire to move
43:25toward those things. There you go.
43:29Thank you very much, Laurine. In any
43:32case, uh, it's a real pleasure for me
43:34to spend this time with you. Especially
43:39since we had the pleasure of supporting
43:41you, uh, through the" Great Results "
43:43program, which has now become
43:45Diet-preneur, and it fills us with
43:47happiness to see people we coached at
43:49the beginning who have succeeded. In
43:54reaching this stage, where you seem
43:55completely fulfilled in your, in your
43:57business, and then, well, financially,
43:59you're finding your way as well. So
44:01that makes us so happy.
44:02>> Hm. Well, I'm delighted to have been
44:05able to talk with you, and I don't
44:07think I realize that I'm talking with
44:09you two years later, because I was one
44:11of the people listening two years ago.
44:13I tell myself, wow, it's, it's pretty
44:16crazy, and I'm really, really happy to
44:18be here, and especially to have had the
44:20opportunity to meet you, Elise, you
44:22Marie, and Coralie, through" Top
44:24Consultation "and" Great Results "for
44:26the dietetic consultation part and the
44:29entrepreneurial part too. On how to
44:31lead projects and so on as an
44:33entrepreneur. So, a big thank you to
44:35you.
44:35>> Thank you. Thank you, Laurine. Thanks
44:39to everyone for your attention, and
44:40we'll see you very soon in the next
44:42episode.
44:43>> Thank you for watching this interview
44:45until the end. Perhaps while listening
44:48to it, you thought to yourself that
44:49you'd also like to evolve certain
44:50things in your business. Maybe you even
44:53know more or less what you would like
44:55to change, but you don't really know
44:57where to start. And when you are a
44:59private practice dietitian, you often
45:01find yourself quite alone with all
45:02these questions. Am I taking the right
45:05actions to grow my business? Do I
45:07really need to be more present on
45:09social media? How can I make my work
45:11known without feeling like I'm selling
45:13myself? Or how can I have more engaging
45:15consultations without repeating the
45:17same advice over and over again? That's
45:20exactly why we created Diet-preneur.
45:23Not to teach dietitians how to become
45:25salespeople or influencers, but to have
45:27a place where we can move forward on
45:28all these issues with other dietitians
45:30experiencing the same things. We work
45:34together on developing our business,
45:36our communication, and our
45:38self-confidence, but also on how we
45:40consult, engage our patients more, and
45:43find joy in our practice again. And
45:46above all, we stop trying to figure
45:48everything out and build everything all
45:49alone by ourselves. If you are curious
45:53to see what it looks like, you can
45:54simply come and try it out for 7 days.
45:57You will have access to the first
45:58videos of the program to start working
46:00concretely on your business and you
46:02will also be able to join the live work
46:04sessions with all the other dietitians.
46:06This allows you to discover how we work
46:09, meet the community, and see in real
46:11life if Diepreneur can truly help you
46:14move forward. You will find all the
46:17information just below this video and
46:19don't forget, a fulfilling business is
46:21not built the day you get more passion.
46:24It is built the day you decide to do
46:26things differently. And perhaps that
46:28decision starts today.

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