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Introduction to Logistics: Expo Session — Transcript

by Route Consultant · 10,396 words · 1,484 segments · language en · Watch on YouTube

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  1. 0:00Welcome to industry insights with Route
  2. 0:01[music] Consultant, your front row seat
  3. 0:03to the fast-moving world of logistics
  4. 0:05and beyond. Each week, we bring you
  5. 0:08gamechanging insights, real world
  6. 0:10strategies, and fresh perspectives to
  7. 0:12fuel smarter investments and build
  8. 0:15stronger [music] businesses. Join us as
  9. 0:17we sit down with expert guests to
  10. 0:19explore emerging trends and pressing
  11. 0:21topics across a wide [music] range of
  12. 0:23industries. This is Industry Insights.
  13. 0:30Hey everyone, welcome to Industry
  14. 0:32Insights. This is a special episode that
  15. 0:34was actually recorded live at the Route
  16. 0:36Consultant Expo in 2026. We're releasing
  17. 0:38this over time so that if you weren't at
  18. 0:40the expo or if you missed the session or
  19. 0:42if you're just catching up, these are
  20. 0:44all coming out over the course of the
  21. 0:46year so that you can go back and watch
  22. 0:47this content and make sure that you see
  23. 0:49everything that we went over at the
  24. 0:50expo. Today, you'll be hearing from me,
  25. 0:52Josh Gregory, about getting started in
  26. 0:54the logistics space. I guess just
  27. 0:57briefly about me for those of you who
  28. 0:59haven't met me. Uh this is my
  29. 1:02sixth expo with Route Consultant. So I
  30. 1:04only missed one. Um but the first one
  31. 1:06was actually here about 7 years ago or 8
  32. 1:09years ago now. Um and so it's kind of
  33. 1:12fun to come back full circle. We've been
  34. 1:13on a a tour. We went to Vegas for a
  35. 1:15couple of years, Dallas for a year, but
  36. 1:16we're back. Um, I have been in a bunch
  37. 1:19of different roles at Route Consultant,
  38. 1:21but where you see me now is all of our
  39. 1:23content, our education, things like
  40. 1:26this, the the stuff that we put out
  41. 1:27online is my team and also me. A lot of
  42. 1:31the times they when they need somebody
  43. 1:33to stand in front of a camera, they
  44. 1:35force me to. So, that's kind of the the
  45. 1:36place I've evolved into uh over my time
  46. 1:39here. But, really, a lot of what I do is
  47. 1:41for current contractors who've been in
  48. 1:42the space for a while. Myself and my
  49. 1:45team really work to help them find ways
  50. 1:46to be more financially successful, more
  51. 1:49profitable. And for those who are
  52. 1:51looking to get into the space for the
  53. 1:53first time, whatever that space may be,
  54. 1:55we really want to help you go in eyes
  55. 1:56wide open to know what you're buying, if
  56. 1:59you're paying the right price, and then
  57. 2:00how to be successful once you get into
  58. 2:02it. So, that's a little bit of what I am
  59. 2:04and what my team does and a little bit
  60. 2:06of what this session is about. Uh really
  61. 2:09it's for those of you who are brand new
  62. 2:11trying to figure out how to find the
  63. 2:14right place to spend your next year, 5
  64. 2:16years, 10 years, 20 years as you get
  65. 2:18into one of these industries and make
  66. 2:20sure that the one you choose is the
  67. 2:22right industry and also that you pay the
  68. 2:24right price for whichever one you decide
  69. 2:26to get into. Uh a lot of what we do here
  70. 2:29is make sure that there's as little
  71. 2:31regret as possible. So um thank you for
  72. 2:34coming to the expo. I I would say that
  73. 2:36one of the hardest things to do is take
  74. 2:38the first step. You know, there's a lot
  75. 2:40of things you can do online. There's a
  76. 2:41lot of learnings you can do and coming
  77. 2:44to the expo is a way for you to
  78. 2:45physically step out and really commit
  79. 2:48yourself to one of these paths. So,
  80. 2:50again, I I applaud you for being here
  81. 2:52and for being at the first session uh to
  82. 2:54get the most out of this weekend. So,
  83. 2:57like I said, um I'll go over a little
  84. 2:59bit about what the expo is later, but
  85. 3:01the way that I'm going to start is by
  86. 3:03going over each of the main industries
  87. 3:05that you can see here so that you can
  88. 3:07start to kind of decide which are the
  89. 3:08right fits for you as you're deciding
  90. 3:11which sessions you want to go to
  91. 3:12throughout the weekend. But I would also
  92. 3:14encourage you not to lock in on one and
  93. 3:16only go to sessions for that. This is a
  94. 3:18really good time for you to open your
  95. 3:20mind, see a bunch of different
  96. 3:21opportunities, try to talk with
  97. 3:23contractors from a bunch of different
  98. 3:25industries and and really find the right
  99. 3:26fit for you over the course of these
  100. 3:27next couple of days. Uh, and hopefully
  101. 3:29have some fun. Uh, we do intend to have
  102. 3:32a lot of fun things going on. If you saw
  103. 3:33the racetrack out there up front,
  104. 3:35hopefully you'll get a time to go out
  105. 3:37there and and set a high score. Um, so I
  106. 3:40will start with FedEx. Uh, and when I
  107. 3:44say FedEx, it's really two different
  108. 3:45industries there. There's two pieces of
  109. 3:47this pie where you're working with the
  110. 3:49same customer, but really the industry
  111. 3:52is two different components and you
  112. 3:54should think of them as that. They're
  113. 3:56not the exact same skill requirements.
  114. 3:57They're not going to require the same
  115. 3:59thing of you as an owner, but also of
  116. 4:01your employees and the assets that
  117. 4:02you'll need for each of them. So, I do
  118. 4:04want you to kind of think about them and
  119. 4:05evaluate them separately. And you will
  120. 4:06see sessions focused on one or the
  121. 4:09other. And let me make sure that I don't
  122. 4:11talk too much about one thing and stay
  123. 4:13on time. Um, so the first one is FedEx
  124. 4:15PND. Uh, and when I say PND pickup and
  125. 4:17delivery is when you think about FedEx,
  126. 4:20it is the FedEx you think about most
  127. 4:22often. The FedEx trucks that are
  128. 4:23delivering to your house that are, you
  129. 4:26know, just delivering those normal
  130. 4:28packages to your house. And if you
  131. 4:30haven't seen before, if you haven't gone
  132. 4:31to look for it, those FedEx PND trucks
  133. 4:33on the front door will say the name of
  134. 4:36the company that actually owns them. So,
  135. 4:37it'll say FedEx on the side, but it does
  136. 4:39say the name of the company. So you now
  137. 4:40now you'll know to start look and see
  138. 4:42who's delivering to your house and which
  139. 4:44company is in your area. But in the P&D
  140. 4:47space, you do own zip codes. So you will
  141. 4:50have a contract that'll dictate a set of
  142. 4:53zip codes where all packages in those
  143. 4:55zip codes are yours. Any of those that
  144. 4:57come through the FedEx network are yours
  145. 4:59to deliver. Any pickup in that network
  146. 5:01in those areas are yours to pick up and
  147. 5:03bring back to the terminal. So you do
  148. 5:05own the rights to every single package
  149. 5:07in those areas. The way it works from a
  150. 5:10day-to-day perspective is that your
  151. 5:12drivers will show up at a FedEx terminal
  152. 5:14where the trucks are left overnight. So,
  153. 5:16you don't even have to bring the trucks.
  154. 5:17They'd stay at the FedEx terminal. Your
  155. 5:19drivers show up. A lot of times those
  156. 5:21trucks are already loaded with the
  157. 5:23packages for the day. Sometimes your
  158. 5:25drivers might have to load them
  159. 5:26themselves, but from there you will go
  160. 5:28out to a predetermined route through
  161. 5:30whichever technology you use, and there
  162. 5:31are plenty of those technology vendors
  163. 5:33out here today to talk to. Um, but you
  164. 5:35will go out and deliver through all of
  165. 5:37your zip codes for the day, bring those
  166. 5:39trucks back to the terminal and leave
  167. 5:41them there for the day. So again,
  168. 5:44assetwise,
  169. 5:45you leave everything at the terminal.
  170. 5:47You drivers just show up, pick up the
  171. 5:48packages, go out and deliver for the
  172. 5:50day. Now, when you're thinking about how
  173. 5:53this territory, this business actually
  174. 5:56works, FedEx pays through a contract
  175. 5:59that is typically renewed annually is
  176. 6:01the way those are structured. And
  177. 6:03there's a couple of different rates that
  178. 6:05go into those contracts. So they pay per
  179. 6:07package per stop rates. They also pay a
  180. 6:11flat fee, a service charge. It's just
  181. 6:13the same thing paid every week. You can
  182. 6:15think of it as a salary that you get no
  183. 6:16matter what. So you've got those
  184. 6:18variable charges of the per package per
  185. 6:20stop rates. You got the the flat
  186. 6:22guaranteed fees and you're paid the same
  187. 6:24every week. So FedEx does pay weekly.
  188. 6:26It's one of the best things about this
  189. 6:28space. One of the best things about
  190. 6:29working at Route Consultant is that we
  191. 6:31started in the FedEx industry. So, I am
  192. 6:32also paid weekly. Um, but it is it is
  193. 6:35something to be expecting when you get
  194. 6:37into the space that you're paid weekly
  195. 6:38by FedEx. And typically drivers are also
  196. 6:41expected to be paid weekly. So, go ahead
  197. 6:43and and get into it. If you have drivers
  198. 6:45that are paid by weekly, do not change
  199. 6:47it. Leave it. That's great. But you
  200. 6:49should expect that a lot of these
  201. 6:50drivers are paid weekly in the same way
  202. 6:52that FedEx pays you weekly.
  203. 6:54So, um, we can get into negotiations and
  204. 6:57a little bit of what contract renewals
  205. 6:59look like if anyone has questions on it
  206. 7:01later, but from a base level, that's the
  207. 7:03way the contract looks for FedEx PND.
  208. 7:06So, as I said before, you own the
  209. 7:09contract and those zip codes. And so,
  210. 7:11the way growth works is there's organic
  211. 7:14growth that happens where any package or
  212. 7:16any any apartment complex or house
  213. 7:19that's built in your zip codes, that's
  214. 7:21additional volume that comes your way.
  215. 7:23Uh, also if there are times of year
  216. 7:25where more people are ordering more
  217. 7:26packages, like peak season that we just
  218. 7:28came off of, where everyone orders more
  219. 7:30packages for Christmas, that is
  220. 7:31additional organic volume that comes at
  221. 7:34the end of the year every year. That's
  222. 7:36just organic. You don't do anything for
  223. 7:37it. The big thing with FedEx and several
  224. 7:41of these industries we'll talk about
  225. 7:42that's really important is that you do
  226. 7:44not control the revenue. You don't
  227. 7:46control the topline. They, you know,
  228. 7:49they have sales people that go out and
  229. 7:50get all the packages in your territory.
  230. 7:52So, your ability to be successful, your
  231. 7:54ability to be profitable is directly
  232. 7:57tied to how well you can control your
  233. 7:59expenses and how efficiently you can
  234. 8:02operate those businesses. Um, you're not
  235. 8:05controlling the top line, which is a pro
  236. 8:07for a lot of people. You don't have
  237. 8:08sales, you don't have marketing, but
  238. 8:10there is that kind of side of the equ uh
  239. 8:12equation where you're not really doing
  240. 8:13much to change that pie, that revenue
  241. 8:16pie at the top line that you're dealing
  242. 8:17with.
  243. 8:18Uh so the other way that there's growth
  244. 8:20with FedEx is you can always of course
  245. 8:24buy additional territories. They do not
  246. 8:26cap you until you get to a certain
  247. 8:28point. So the way that they control the
  248. 8:32size of your business, the maximum size
  249. 8:34of your business is at each terminal
  250. 8:38they will set a scale limit. So they'll
  251. 8:40say the biggest you can be is x% of the
  252. 8:44terminal. you know, 25% of the terminal.
  253. 8:46That's the most volume that can come
  254. 8:48through you.
  255. 8:50It makes sense why they do it. It's just
  256. 8:52a risk analysis. They don't want
  257. 8:53somebody who controls 80% of the
  258. 8:55terminal where if they fail, the entire
  259. 8:57terminal fails. Now, that scale limit
  260. 9:00only applies at the terminal. So, you
  261. 9:02could be at scale at every terminal in
  262. 9:05the country and often the next terminal
  263. 9:07is only an hour at most away. So,
  264. 9:11there's a lot of potential growth within
  265. 9:13a terminal as long as you're not at the
  266. 9:14scale limit. And then there's also
  267. 9:16additional growth that can happen
  268. 9:17outside of the terminal.
  269. 9:20Um, the only other way that you may pick
  270. 9:24up additional volume is if there's
  271. 9:26anyone struggling at a terminal you're
  272. 9:27already at or if you're a member of
  273. 9:30certain contingency networks, there are
  274. 9:32ways where you can pick up volume from
  275. 9:34other struggling contractors and kind of
  276. 9:35think about as additional way to add
  277. 9:37growth.
  278. 9:38Um, those are the main things to think
  279. 9:41about when it comes to P&D. From a price
  280. 9:44and profitability perspective,
  281. 9:46there's a wide range of actual prices
  282. 9:48that we see these businesses go for. I'd
  283. 9:50say they average around 750,000 to a
  284. 9:53million as a as a purchase price. Uh, we
  285. 9:56typically see profitability ranges
  286. 9:58between about 10 and 20%. Uh, the
  287. 10:01average is probably closer to 17 or 18
  288. 10:03right now.
  289. 10:05they there's plenty of reasons why it
  290. 10:07can be one on one end or the other
  291. 10:08typically like I said tied to how
  292. 10:10operationally effective those owners
  293. 10:11are. Uh the average multiple is still
  294. 10:14about a four multiple in the P&D space
  295. 10:16as well. So what that means if you
  296. 10:18haven't heard of it uh four times net
  297. 10:20operating income so if your net
  298. 10:23operating income for your business was
  299. 10:24$100,000 a four multiple would be a
  300. 10:27price of $400,000. And so the average
  301. 10:30P&D business goes at about a four
  302. 10:31multiple of the net operating income. So
  303. 10:35P&D wise, are there any questions before
  304. 10:39I go on to the second piece of the FedEx
  305. 10:41equation?
  306. 10:45Yes. And we've got a mic runner that
  307. 10:47needs to get up and running.
  308. 10:51It's okay. I I snuck that up on you.
  309. 10:56Morning.
  310. 11:00So other than buying an existing ride,
  311. 11:02Yep.
  312. 11:03>> how do you get into the FedEx space
  313. 11:06organic?
  314. 11:07>> Yep. So there's a couple of ways. One of
  315. 11:10the ways that FedEx provides is
  316. 11:13something called build a ground biz.
  317. 11:17So basically what happens is FedEx will
  318. 11:19sometimes post free uh build a ground
  319. 11:21biz. It's a it's a FedEx website. That's
  320. 11:24like the actual URL. Um, FedEx will post
  321. 11:27free routes, both P&D and linehal on
  322. 11:31that website. It's really important to
  323. 11:33understand what you're getting and what
  324. 11:35you're not getting. So, if you go for
  325. 11:37one of those, typically they aren't
  326. 11:38going to have much history on what you
  327. 11:41can expect from that territory
  328. 11:42previously. There's no trucks included.
  329. 11:44There's no drivers included. And so it's
  330. 11:46really you intend to you already have
  331. 11:49all the resources, know how to get them
  332. 11:50and are bringing that to the table
  333. 11:52because a really important thing with
  334. 11:54FedEx is once you start up on the
  335. 11:55business, they aren't saying, you know,
  336. 11:58here's your like 9month ramp time.
  337. 12:00They're expecting you on day one to
  338. 12:02really be able to be up and running and
  339. 12:04successful in the same way that any
  340. 12:05contractor who's previously run that has
  341. 12:07been successful. So build ground biz PND
  342. 12:10can be good opportunities if you know
  343. 12:13what you're walking into and you have
  344. 12:14the resources for it, but it can also be
  345. 12:16really dangerous. The the challenge with
  346. 12:18a territory that
  347. 12:21could be challenging that you could lose
  348. 12:23it is that is currently your only
  349. 12:25reputation with FedEx. And so if you
  350. 12:27come in and immediately have a poor
  351. 12:30relationship with FedEx and maybe can't
  352. 12:32even start up successfully, that is your
  353. 12:34black spot and it might be hard to get a
  354. 12:36second one. I will say I know when we
  355. 12:40when we grew and I know plenty of people
  356. 12:42who did similarly, builder ground Biz
  357. 12:43was a great place to add territory once
  358. 12:45we gotten into the space and knew what
  359. 12:46we were doing. Um because it's just
  360. 12:49often a very cheap way to grow. Uh, but
  361. 12:52I I generally say that it's very
  362. 12:54difficult to be successful if you don't
  363. 12:57have any resources or previous knowledge
  364. 12:59of how to run a similar type of company
  365. 13:01or a FedEx company to go through build a
  366. 13:03ground viz and and it's often
  367. 13:04challenging even to get approved because
  368. 13:06like I said they expect you to be able
  369. 13:08to be up and running immediately.
  370. 13:13Any other on the P&D side?
  371. 13:16Congratulations though. You broke the
  372. 13:17seal for the first question. So I
  373. 13:19appreciate that.
  374. 13:21Um, okay. So, next category is lineal.
  375. 13:26So, this is the other side of the FedEx
  376. 13:29coin. It's the one that I think the most
  377. 13:31people are naturally afraid of because
  378. 13:34like I said, FedEx PND feels familiar.
  379. 13:36You see those trucks all the time. You
  380. 13:37kind of know what it looks like. Even if
  381. 13:39they're bigger trucks than you would
  382. 13:40drive comfortably, they're still a lot
  383. 13:42closer to a normalized vehicle than what
  384. 13:44you see on the line side, which most of
  385. 13:46us are not don't have our CDL, haven't
  386. 13:49been in a CDL, don't have family members
  387. 13:51that are CDL drivers. And so it just
  388. 13:53naturally feels significantly more
  389. 13:55foreign than the average P&D business.
  390. 13:58Uh when we got into FedEx, we did P&D
  391. 14:01for a long time before we ever even
  392. 14:03looked at Lime Hall. And if there's
  393. 14:05anything we could have done earlier,
  394. 14:07it's add on lineh hall to our business
  395. 14:09significantly sooner. Uh I know plenty
  396. 14:11of people who've done P&D and linehaul
  397. 14:14who started with one and added the other
  398. 14:15and vice versa. So importantly, I do
  399. 14:19want you to understand that these are
  400. 14:20two different businesses. But part of
  401. 14:22what I want to talk about today is to
  402. 14:24not automatically eliminate one or the
  403. 14:26other and really try to find
  404. 14:28selfidentify where you fit best and
  405. 14:30which one is the right fit for you over
  406. 14:31the course of these next two days
  407. 14:32because they're both very attractive.
  408. 14:34But like I said, line hall can be
  409. 14:36something that you just ride off because
  410. 14:38it feels too large, too scary. It can
  411. 14:42be. There are when I think about line
  412. 14:44hall in general,
  413. 14:46uh the way we the thing we often say is
  414. 14:48that it's 90% boredom, 10% terror. Uh
  415. 14:52I'll go into a little bit more of what
  416. 14:53that is, but basically a lot of what
  417. 14:55you're doing in line is pretty, you
  418. 14:57know, simple and standard in terms of
  419. 14:59what your drivers are doing today. It
  420. 15:00looks very similar day-to-day, but when
  421. 15:02there is a problem, it's big. It's never
  422. 15:05a small problem with these vehicles. So,
  423. 15:08um, the way to think about line and the
  424. 15:09FedEx network is you're basically the
  425. 15:11the mules of the FedEx network finger
  426. 15:15terminal to terminal. They load up those
  427. 15:17tractor trailers and they move them, you
  428. 15:19know, from Memphis all the way over to
  429. 15:21California. So, that's the way that
  430. 15:23these are typically moved. The packages
  431. 15:25are moved throughout the network. Your
  432. 15:27drivers can be be on a variety of
  433. 15:30different kinds of runs. There are
  434. 15:32overnight runs. There are some that are
  435. 15:34uh back the same day and then there are
  436. 15:36some that are very low mileage. We'll go
  437. 15:38into what each of them are in in just a
  438. 15:40second, but line hall is typically going
  439. 15:42to have your CDL drivers going out for
  440. 15:44the day and maybe not much at all
  441. 15:47happens over the course of the day.
  442. 15:48These are guys who are doing the same
  443. 15:51thing, very used to doing the same thing
  444. 15:52and are professional drivers and their
  445. 15:55dayto-day may be pretty simple. Um,
  446. 15:58basically the typical average run, you
  447. 16:00know, you're showing up at 7:00 p.m. at
  448. 16:03at a FedEx terminal, picking up your
  449. 16:05load, driving 6 hours, dropping it off
  450. 16:08where you want to go, and then they you
  451. 16:10get a load back from FedEx. So they as
  452. 16:13long as you're on one of the FedEx
  453. 16:14network runs, they also provide the the
  454. 16:17load on the way back. There's there's
  455. 16:19caveats to that, but generally it is a
  456. 16:21pretty uh set in stone way for you to
  457. 16:24get there and back. And the way FedEx
  458. 16:26pays is just per mile. So there's a
  459. 16:28couple of different rates built into
  460. 16:31that. But they pay a per mile rate. They
  461. 16:33also pay a per mile rate for fuel. And
  462. 16:35there's a couple of additional charges
  463. 16:37that they pay as well depending on what
  464. 16:38part of the country you're operating in.
  465. 16:40But as for PND, there's actual contracts
  466. 16:43that renew annually and they're at a per
  467. 16:46customer level negotiation. Lionel's
  468. 16:49done regionally. So they they roll out
  469. 16:51the same rates across the country in
  470. 16:53certain parts of the country. So you
  471. 16:54don't negotiate, they just happen. They
  472. 16:56roll out and you typically are going to
  473. 16:58see an increase in rates every
  474. 17:00September. There's nothing you get to
  475. 17:02say, but every year for 10, 15 years
  476. 17:05now, it's been an increase in rates. So
  477. 17:08that could change in the future, but for
  478. 17:09now that's the way line hall works is
  479. 17:11they just increase your rates every
  480. 17:12year. Nice to know, but it's also nice
  481. 17:15to know you don't really have to worry
  482. 17:16about the negotiation side like you
  483. 17:17might on the P&D side.
  484. 17:20Now, when I said there are when there
  485. 17:22are problems, they're bigger. Uh, a
  486. 17:24couple of ways to think about it. Uh,
  487. 17:26like I said, in line you have
  488. 17:28professional drivers. They're CDL
  489. 17:30drivers. They are generally paid at a
  490. 17:32higher rate. Um, they're also a little
  491. 17:34bit harder to find than the average P&D
  492. 17:36driver because of the qualifications
  493. 17:37needed. We are in a better hiring market
  494. 17:40than I would say, you know, two years
  495. 17:42ago was significantly harder than it is
  496. 17:44right now. But even still, this is a
  497. 17:47different type of hire than what you
  498. 17:48have for PND.
  499. 17:50The important thing, too, with those
  500. 17:51drivers is lineal. Like I said, you're
  501. 17:53only paid per mile. There's none of the
  502. 17:55flat guaranteed salary I talked about
  503. 17:57with FedEx PND. So if you have a driver
  504. 18:00that doesn't show up or quits and you
  505. 18:02don't have a way to have that run go
  506. 18:03out, you don't get paid anything either.
  507. 18:05It's a feast or famine model. So it's
  508. 18:07really important in line hall to always
  509. 18:09be recruiting and always make sure you
  510. 18:11have some way to keep that truck on the
  511. 18:13roads that you'll get paid. So that's
  512. 18:16why I said if a driver calls out, it's
  513. 18:18not a just a I'll figure out today. It
  514. 18:20can be a pretty significant hit to your
  515. 18:22revenue until you get that solved. Same
  516. 18:24for trucks. Uh those are not, you know,
  517. 18:27the average line hall truck, especially
  518. 18:29if you're talking the over the road
  519. 18:30trucks can be as high as $180, $190,000
  520. 18:34right now if you're buying new. And if
  521. 18:37one of those goes down, again, it's
  522. 18:39always a headache. It's really important
  523. 18:41in this space to have strategies and
  524. 18:43contingency plans. And there are all
  525. 18:44kinds of ways to think about that. There
  526. 18:46are vendors on the leasing side to give
  527. 18:47you those options. There are warranties,
  528. 18:49there are tow truck, there's all
  529. 18:50different types of strategies. And we do
  530. 18:52have a fleet strategy session later. I'm
  531. 18:54not going to try to go into all of that
  532. 18:56right now, but there are ways to
  533. 18:57mitigate it, but at the same time, like
  534. 18:59I said, those problems are never small
  535. 19:00when they happen. So, a lot of what
  536. 19:02you're doing, I mean, you should be
  537. 19:03doing this in any space, but a lot of
  538. 19:04what you're doing in line as well since
  539. 19:06there are fewer assets on the road is
  540. 19:08you're really just trying to think about
  541. 19:09contingency planning. If something does
  542. 19:11go wrong, what's my plan A, my plan B,
  543. 19:13my plan C, so that I can make sure that
  544. 19:15I continue to have those trucks on the
  545. 19:17road since that's the only way you're
  546. 19:18generating any revenue.
  547. 19:21Um, so I talked about scale with FedEx
  548. 19:24PND. It's a little bit different with
  549. 19:25linehaul. They basically set limits on
  550. 19:28the total number of trucks you can have
  551. 19:29in the network. They also look at it at
  552. 19:31a district level. I will say it is very,
  553. 19:34very difficult for the average size
  554. 19:36contractor to ever worry about scale.
  555. 19:39The way they have it set up right now,
  556. 19:40you would have to be, you know, 60 70
  557. 19:43trucks before you're even thinking about
  558. 19:44it. And that's not really something
  559. 19:46you're gonna have to worry about for
  560. 19:48most line hall contractors for a while.
  561. 19:51So questions on line.
  562. 19:56Get them cam.
  563. 20:02Good afternoon. Dylan dollar two lanes
  564. 20:04transport. Um, when it comes to rates
  565. 20:08for linehaul, if you don't mind sharing,
  566. 20:11what are your what percentage of the
  567. 20:14line hall rate is the driver getting?
  568. 20:17Let's say owner operator and company
  569. 20:20driver.
  570. 20:22>> I
  571. 20:24it'd be tough for me to have that number
  572. 20:26off the top of my head. I would ask one
  573. 20:29of the sessions later has uh a couple
  574. 20:31line hall guys that would be able to
  575. 20:32answer that. Um
  576. 20:35it there I honestly I don't know the
  577. 20:38exact percentage off the top of my head.
  578. 20:39So I'm not going to I'm not going to
  579. 20:40throw a number out and lie to you. Uh I
  580. 20:42I would say there's a couple of guys in
  581. 20:44some sessions later. I'm not going to
  582. 20:45try to just throw one out. Uh it is a
  583. 20:47pretty high percentage though of that
  584. 20:49that goes to the drivers. Almost every
  585. 20:51driver in line is also at least in the
  586. 20:53FedEx space are paid per mile. So it is
  587. 20:55directly correlated to that number.
  588. 20:57That's the way that uh most contractors
  589. 20:59think about it. But as for that exact
  590. 21:01percentage, I I don't know off top of my
  591. 21:03head.
  592. 21:03>> Okay.
  593. 21:03>> And it it does vary per region, too, the
  594. 21:05way that the rates are structured and
  595. 21:07how competitive your market is, how much
  596. 21:08you might have to give to that driver to
  597. 21:11be able to, you know, there's some areas
  598. 21:13where you have to give a lot more to
  599. 21:14your average driver than others. Yeah.
  600. 21:16>> All right. I appreciate it.
  601. 21:17>> Yeah.
  602. 21:23>> Good afternoon. My name is Brandon,
  603. 21:24Houston, Texas. Um, typically how many
  604. 21:27vehicles does every does a contractor
  605. 21:29have in line hall?
  606. 21:31>> Yeah, and I guess I didn't touch on
  607. 21:33average margins and percentages. Uh,
  608. 21:35finances on the line hall side, too. Um,
  609. 21:37I would say an average contractor is
  610. 21:40significantly smaller in terms of trucks
  611. 21:43on the uh comparing P& line, most people
  612. 21:46are like 3 to five range. Um, there are
  613. 21:48several that are much larger than that,
  614. 21:51but I'd say the average contractor is
  615. 21:53smaller. And one of the important things
  616. 21:54to understand, I don't have time to go
  617. 21:56into the full run acquisition model for
  618. 21:59Lion Hall, but there is not the same
  619. 22:02growth pressure on Linhall as there is
  620. 22:04on PND. So PND I talked about how if
  621. 22:06they build six apartment buildings or if
  622. 22:09they build, you know, or if there's just
  623. 22:11ordering tons more packages, that is
  624. 22:13your volume, which is great, but it also
  625. 22:15means that you have to keep up with it.
  626. 22:16You have to be prepared for that growth
  627. 22:18because you can't turn it down. It is
  628. 22:20yours and you have to deliver it. line
  629. 22:22you own runs. So you own dedicated lanes
  630. 22:25or you own varying lanes that happen at
  631. 22:27certain times of the day across the
  632. 22:29country. And so if there's more growth
  633. 22:31at the terminal, it's not automatically
  634. 22:33yours. What that also means though is if
  635. 22:36there's more growth at the terminal, you
  636. 22:38don't have to grow. And so there's a lot
  637. 22:40of lineal guys that are in that 3 to
  638. 22:42five range and have no intention of ever
  639. 22:45growing beyond that. They're very happy
  640. 22:47at that range. They don't want to be
  641. 22:48larger. That's the range that they can
  642. 22:49comfortably run. What that also means
  643. 22:52though is that with P&D growth pressure,
  644. 22:54you have people who get larger than they
  645. 22:56want to be and they either sell their
  646. 22:57whole business or a piece of it because
  647. 22:58it's too large. With lineal, you don't
  648. 23:00have as much of that. So there's a lot
  649. 23:02fewer linehaul runs that ever go for
  650. 23:04sale because there's a lot fewer
  651. 23:06linehaul guys that are forced to sell
  652. 23:09because they've gotten larger than they
  653. 23:10can handle. Um, from a margins and
  654. 23:13financials perspective though, I'd say
  655. 23:15the average line business is going to be
  656. 23:16a little bit higher margin. I'd say
  657. 23:18closer to 15 to 25%. Uh we see larger,
  658. 23:21but the when you get up above 25, it's
  659. 23:24typically those runs that are running
  660. 23:26significant numbers of miles across the
  661. 23:28road, the team runs where there's
  662. 23:30multiple days out on the road. So, we
  663. 23:31can't see that higher. Um average
  664. 23:34multiple is still about a four multiple,
  665. 23:35similar to P&D. Um but the average price
  666. 23:38is going to be closer to a million or
  667. 23:40more. Again, we see smaller price or
  668. 23:43smaller size businesses, but when we're
  669. 23:45talking averages,
  670. 23:47um, but yeah, 3 to five is what I would
  671. 23:48say the the pretty typical average is
  672. 23:51for Lion Hall.
  673. 23:54Ron,
  674. 24:00>> it's coming. Yeah,
  675. 24:04>> good afternoon. Um, so you mentioned
  676. 24:06that there's an annual rate increase.
  677. 24:08What's the annual rate tied to?
  678. 24:10>> It's something FedEx calculate. They
  679. 24:12don't even tell you exactly what goes
  680. 24:13into the exact re rationale for it, but
  681. 24:15it's going to be somewhere between 2 to
  682. 24:184% based on what they think are the
  683. 24:21market conditions and the rates that
  684. 24:23need to increase. Maybe there's been
  685. 24:25higher payroll pressure this year. Maybe
  686. 24:27truck prices have gone up this year. So,
  687. 24:28they that's how they're justifying it.
  688. 24:30The way that this applies for P&D too.
  689. 24:32The way that FedEx thinks about it is
  690. 24:33there is some number, some payroll or uh
  691. 24:36some profit margin percentage that they
  692. 24:38want all contractors to be around and
  693. 24:40they're trying to create contracts that
  694. 24:42help the average contractor achieve
  695. 24:44that. They aren't going to tell you ever
  696. 24:45exactly what that is. Uh and they're not
  697. 24:47even going to tell you all of the things
  698. 24:48that go into that calculation, but that
  699. 24:51is on the back end what FedEx's
  700. 24:53engineering team is going to communicate
  701. 24:54to you in negotiations for PND. On the
  702. 24:57flip side, what you're trying to do is
  703. 24:58make sure that if there are expenses you
  704. 25:01think FedEx hasn't properly taken into
  705. 25:03account that you're communicating that
  706. 25:05to the engineering team to try to get a
  707. 25:06higher rate. That process doesn't really
  708. 25:09exist with linehaul right now. Again,
  709. 25:10we'll see if that changes in the future,
  710. 25:12but for now, it's just FedEx says these
  711. 25:14are the rate increases. This is some of
  712. 25:16the rationale of why, but we're not
  713. 25:18going to tell you exactly what all the
  714. 25:19numbers are behind it.
  715. 25:20>> Are the historical rate increases?
  716. 25:24Uh, I don't think there's any like
  717. 25:26technical place that it's published, but
  718. 25:28we can give you that information if you
  719. 25:29come to us. Yeah.
  720. 25:30>> Thank you.
  721. 25:31>> Yeah.
  722. 25:37>> Good afternoon. My name is Wanda Curry
  723. 25:39from Columbus, Ohio, and I'd like to
  724. 25:41know what is the average line call rate?
  725. 25:44I know it says per mile. What is that?
  726. 25:47Um, not the driver's side, but what do
  727. 25:49they pay? Or is that based off a region
  728. 25:52of the country as well? It's also based
  729. 25:53on region. Do you know off the top of
  730. 25:55your head? No. Okay. Ivan's one of our
  731. 25:57analysts, so I was like, if there's
  732. 25:58anybody that might in this room, it
  733. 26:00could be him. But yeah, it it varies
  734. 26:02region to region. So, it's not something
  735. 26:03that I would want to just throw out the
  736. 26:05wrong number. But if you did ask us
  737. 26:07about your part of the country, we could
  738. 26:08go in and tell you right now.
  739. 26:10>> And is it um terminal to terminal? Is it
  740. 26:12all miles?
  741. 26:13>> It's it's region. So, all miles sort of.
  742. 26:16Um, so an important thing to know with
  743. 26:18linehaul is there are some uh lower
  744. 26:21mileage runs where they pay at a higher
  745. 26:23rate where there's basically a chart
  746. 26:25where when you're below a certain
  747. 26:26mileage because it's just more expensive
  748. 26:29for you to do those short runs, they pay
  749. 26:30at a higher rate. Um, there's something
  750. 26:33called spots as well in the network
  751. 26:35where
  752. 26:36you think about an average P&D business.
  753. 26:39Let's say they have like a Bass Pro Shop
  754. 26:41that gets a,000 packages a day. They
  755. 26:44could dispatch three or four trucks to
  756. 26:47that Bass Pro Shop every day, but that's
  757. 26:49a nightmare. It completely tanks your
  758. 26:50profitability. So, what they say is, "We
  759. 26:52want to give that over to the line hall
  760. 26:53guys." And so, somebody on the line side
  761. 26:55will just take a trailer out, fill it
  762. 26:57up, come back basically every day. You
  763. 26:59might be doing 10 miles, but they'll pay
  764. 27:01at a much higher rate. So, spots can be
  765. 27:04really profitable if you find a business
  766. 27:06that has those in it. So, just there's
  767. 27:08more to talk about there, but there's
  768. 27:09plenty that can be really interesting
  769. 27:11with those. I know people who are doing
  770. 27:12really well with spots. Yeah.
  771. 27:18>> I actually have two questions. Um first
  772. 27:21question would be, is there a resource
  773. 27:23where I can find out where all the
  774. 27:25terminals in my area are?
  775. 27:29>> Yes.
  776. 27:31Call us. [snorts]
  777. 27:32>> Okay.
  778. 27:33>> That's all I'll say. There's not there's
  779. 27:35not publicly. That's what that's Yeah,
  780. 27:37there's that answer. Yeah.
  781. 27:38>> Perfect. Uh the second question is um is
  782. 27:42there someone in particular name
  783. 27:44yourself uh to uh consult to see if
  784. 27:48certain terminal managers are under
  785. 27:52management?
  786. 27:53>> So
  787. 27:54what I would say is part of what we do
  788. 27:56when we value a business is we ask a lot
  789. 27:59of those questions of the seller of are
  790. 28:01there any others operating remotely at
  791. 28:04the terminal? Like do you know anything
  792. 28:05about the terminal manager's perception
  793. 28:08of it?
  794. 28:09I wouldn't say that we have an exact
  795. 28:10database of it, but we will try to
  796. 28:13communicate on any marketing documents
  797. 28:15if remote ownership is an option. So, we
  798. 28:18try to do that for you on an individual
  799. 28:20basis. Uh we do have our consulting
  800. 28:23programs. If you're working with one of
  801. 28:24our consultants and they know that
  802. 28:25that's a priority for you, that will be
  803. 28:27something that they're looking for
  804. 28:28proactively either in our deals or
  805. 28:31externally. But the I would say it can
  806. 28:34be challenging if you're trying to just
  807. 28:36say I know that Cleveland has remote
  808. 28:39ownership opportunities because those
  809. 28:42terminal managers change like every 12
  810. 28:45to 24 months. And so you want to make
  811. 28:47sure that you have options and if you
  812. 28:51can get in and you're already operating
  813. 28:52remotely, great. But it would be really
  814. 28:54difficult for us to say we've pinpointed
  815. 28:56each point on this map that's perfect
  816. 28:58for remote ownership because those can
  817. 29:00change a lot. And a guy who says he's
  818. 29:03super comfortable with remote ownership
  819. 29:04with one person might not be comfortable
  820. 29:06with the next. So what we focus on is
  821. 29:07who's open to it and can we train you to
  822. 29:09be somebody who can be successful in
  823. 29:12those interviews and make yourself
  824. 29:15marketable to that person as somebody
  825. 29:16who can operate remotely and never say
  826. 29:19absentee. This is not an absentee
  827. 29:21business. There are opportunities where
  828. 29:23you can operate in different places than
  829. 29:25the terminal, but you want to make sure
  830. 29:26that you have ways to manage that
  831. 29:28business wherever you are.
  832. 29:30>> Yeah.
  833. 29:32One more and then I'm scream at you
  834. 29:34apparently. Uh go on to the next one.
  835. 29:37>> Hope you're awake, I guess. Yeah.
  836. 29:42>> Hi. Uh this is Prem.
  837. 29:43>> Yeah. So for the first time buyers or
  838. 29:47road buyer owners, what are the top
  839. 29:49three reasons uh to fail in the first 12
  840. 29:52to 24 months?
  841. 29:54>> Okay. Uh I will touch lightly. I've got
  842. 29:58what 15 minutes, 13 minutes. Um so I'd
  843. 30:03say one of the reasons is if you get too
  844. 30:04big too fast and aren't ready for it.
  845. 30:06Growth can be one of the fastest killers
  846. 30:08of somebody who doesn't have a plan for
  847. 30:10it. It just gets expensive fast. Um, so
  848. 30:12you want to make sure if you're entering
  849. 30:14a territory that's really high growth
  850. 30:15that you know maybe they're building a
  851. 30:17bunch of new apartment complexes or
  852. 30:19there's more coming. That's great.
  853. 30:20That's really advantageous. You want to
  854. 30:22know that there's extra volume coming.
  855. 30:24But if you're not prepared for it, that
  856. 30:26can get you out faster than almost
  857. 30:27anything. I would say that the the
  858. 30:29biggest problem, the thing that that
  859. 30:30most people run into is safety. Um,
  860. 30:33there's lots of things that FedEx will
  861. 30:36be upset at you about and can have tough
  862. 30:40conversations with you, but safety is
  863. 30:41one of the fastest ways to lose your
  864. 30:44contract because the We haven't really
  865. 30:46touched on it, but one of the biggest
  866. 30:47advantages with FedEx is that you're
  867. 30:49operating under their DOT number. Makes
  868. 30:52insurance really cheap. You don't have
  869. 30:54to have general liability insurance.
  870. 30:56There's a lot of things that make that
  871. 30:58really attractive. What that also means
  872. 31:01is that any safety failures reflect on
  873. 31:04FedEx's DOT number. And they would
  874. 31:06rather do anything than lose that number
  875. 31:09because if they lose that number and
  876. 31:10they're not a national carrier, they
  877. 31:11can't compete with UPS, they can't
  878. 31:13operate in a lot of states. So, they
  879. 31:16will be the harshest on you for safety
  880. 31:18violations. So, it's really important to
  881. 31:20have a safety plan before you start,
  882. 31:22safety culture, and that can't be
  883. 31:23something that you ever allow to go by
  884. 31:25the wayside. Um,
  885. 31:28let me think of a third third one I'd
  886. 31:30say is fleet. Um, if if if [snorts]
  887. 31:33there's anything that I have buyers come
  888. 31:35back to me the most often with
  889. 31:37complaints after a sale, it's that the
  890. 31:40fleet was in worse condition than they
  891. 31:41thought it was going to be. Um, that's
  892. 31:43one of the quickest ways to have
  893. 31:45unexpected expenses. And maybe, you
  894. 31:48know, there's all kinds of things that
  895. 31:49can spiral from those fleet failures.
  896. 31:52So, I don't, again, we got fleet
  897. 31:55strategy coming up later. I can't go all
  898. 31:56the way into fleet strategy, but I would
  899. 31:58say it's very important to get your
  900. 31:59fleet inspected before standup. That's
  901. 32:01any business in the logistics space. So
  902. 32:04that you know the baseline of what
  903. 32:05you're walking into. If there are things
  904. 32:06that need to be repaired, it's on the
  905. 32:08seller to do beforehand. Uh and then at
  906. 32:10least you know what your baseline is
  907. 32:12that you can plan accordingly. It's very
  908. 32:15difficult if you think your fleet is one
  909. 32:18thing and you've planned for that and
  910. 32:20then you find out a weekend that it's
  911. 32:21radically different. you're going to
  912. 32:23have a lot of expenses and strategy
  913. 32:25changes that have to happen in real time
  914. 32:26while you're also trying to figure out
  915. 32:28how this business works at all. So, you
  916. 32:30want something where you you know what
  917. 32:31you're getting. You're paying a fair
  918. 32:32price for the business and that you can
  919. 32:34plan accordingly and make sure that any
  920. 32:35of those expenses are paid by the seller
  921. 32:37for him.
  922. 32:39Yeah.
  923. 32:41Okay. Last one for real.
  924. 32:48Uh AJ from Houston area. Uh, what should
  925. 32:52be the good mix of runs if I'm buying
  926. 32:55any business?
  927. 32:57>> Oh man, do I have 30 minutes? No. Um, so
  928. 33:00he's talking about you talking about
  929. 33:01line hall runs in particular, right?
  930. 33:03>> Yeah. Um,
  931. 33:05so just lightly, there are dedicated
  932. 33:09runs in the FedEx business where you
  933. 33:11know exactly where it's going to just
  934. 33:13about every day of the week there and
  935. 33:14back. Those are the most consistent.
  936. 33:17It's one of the easiest to chart the
  937. 33:19profitability because you know exactly
  938. 33:20what topline you're dealing with. You
  939. 33:22can chart out your expenses pretty
  940. 33:24accurately. I like to see a nice mix, a
  941. 33:26nice core base of those. Unassigns are
  942. 33:29kind of the next level. Uh they're more
  943. 33:31variable in terms of you don't always
  944. 33:33know what your destination is dayto-day.
  945. 33:36Um it could be that you're doing more
  946. 33:37mileage on your unassigned runs than
  947. 33:39you're dedicated. It could be that
  948. 33:40you're doing a lot less. It could be
  949. 33:41that two days of the week you're doing a
  950. 33:43tons of ton of mileage and the other
  951. 33:44three they're sitting or you're trying
  952. 33:45to work to find more lanes. So, there's
  953. 33:47just more variability. Uh those are
  954. 33:49great as well. Also, again, don't have
  955. 33:52time to go into all of the acquisitions,
  956. 33:54but those are really good for when
  957. 33:55you're trying to have flexible volume as
  958. 33:57you're trying to grow. So, I like I like
  959. 34:00seeing those as well. Spots, if you can
  960. 34:02get businesses with them, you should.
  961. 34:04When we're talking about financials, I
  962. 34:06think it's tomorrow. Uh we do see a lot
  963. 34:08of lineh hall businesses that their
  964. 34:09profitability is higher if they have
  965. 34:10spots. Um they're a little bit scarier
  966. 34:13for people because they're not on the
  967. 34:14contract, but I haven't seen a situation
  968. 34:16where they don't transfer in the sale.
  969. 34:18But that's the thing that gives people
  970. 34:20immediate pause, but I would say that
  971. 34:21those are often the businesses that are
  972. 34:23the highest profitability on the line
  973. 34:24hall side that have a core in addition
  974. 34:26to some spot work. Um but I would say if
  975. 34:29you're doing completely unassigned, it's
  976. 34:31it can still be very profitable, very
  977. 34:33successful. You just have to have the
  978. 34:34right plan. you have to know that you're
  979. 34:36going to have to work a little bit
  980. 34:37harder to set up those lanes uh and to
  981. 34:39schedule accordingly. But like I said, I
  982. 34:41see plenty of businesses that are really
  983. 34:43successful. It's just you might need
  984. 34:45more manager help or more of your time
  985. 34:47if it's all unassigned to make sure it's
  986. 34:49right.
  987. 34:52Okay, let me get to Amazon before I run
  988. 34:54out of time. Um so I'm not going to talk
  989. 34:56about Amazon freight program, which is
  990. 34:58another side of the Amazon coin. Um
  991. 35:01that's the the line hall side. Um, so
  992. 35:03they do have a P&D and line hall
  993. 35:05component in the same way that FedEx
  994. 35:06does. Amazon freight program is very
  995. 35:08very difficult still to get into as a
  996. 35:10new owner. So I'd say I wouldn't try to
  997. 35:13target that as your first step unless
  998. 35:14you already have line hall experience or
  999. 35:16you're already in Amazon. Even then it's
  1000. 35:18not easy. Um, but there are a couple of
  1001. 35:19people if you come to me and say that's
  1002. 35:21what you most want to know about. I know
  1003. 35:23a couple of people here who are running
  1004. 35:25it currently and I can point you to them
  1005. 35:27after this and um, have you talk a
  1006. 35:29little bit more with them from people
  1007. 35:30who are running it right now. Um, but
  1008. 35:32the main one I'll talk about on the
  1009. 35:33Amazon side is kind of the the normal
  1010. 35:35delivery model. It's very similar in
  1011. 35:38some ways to the pickup and delivery
  1012. 35:40model with FedEx. The big differences
  1013. 35:44are tied to the fact that FedEx and
  1014. 35:46Amazon are very different companies. Uh,
  1015. 35:48so FedEx was a shipping company first
  1016. 35:50that has technology. Amazon's a
  1017. 35:52technology company first that has new
  1018. 35:55logistics components that they've pushed
  1019. 35:57in these last few years.
  1020. 35:58They are also more controlling in
  1021. 36:00general than FedEx.
  1022. 36:02That is a pro and a con. It's, you know,
  1023. 36:05it can be a pro because they have a lot
  1024. 36:07of their technology and a lot of their
  1025. 36:09metrics that they roll out to all
  1026. 36:11contractors that you're following and
  1027. 36:12getting to see a scorecard with very
  1028. 36:14accurate data of everything that's going
  1029. 36:16on. You know, exactly what they expect
  1030. 36:17of you. But it can also be something
  1031. 36:20where Amazon's more likely to change the
  1032. 36:22model or more likely to know exactly if
  1033. 36:25you're failing and can be really
  1034. 36:26heavy-handed on what you need to do to
  1035. 36:28your business. Really feels like they're
  1036. 36:31telling you what to do with their
  1037. 36:32business, but uh it can be that type of
  1038. 36:34relationship with Amazon. They are
  1039. 36:36stricter.
  1040. 36:38One of the other things is the approval
  1041. 36:39process with Amazon is very different
  1042. 36:41than FedEx. The FedEx approval process,
  1043. 36:45you buy from an existing person. you
  1044. 36:46there's a set process to get into the
  1045. 36:49space if you're buying from an existing
  1046. 36:51uh owner Amazon there is a set process
  1047. 36:55it is not a guarantee that you pass it
  1048. 36:58uh they are very selective and and I
  1049. 36:59would say the
  1050. 37:01the general criteria we see right now
  1051. 37:04for the highest success of somebody
  1052. 37:05getting into the system is you have cash
  1053. 37:09uh you live close to the business you're
  1054. 37:11buying like in the territory and you
  1055. 37:15either are unemployed currently or do
  1056. 37:18not have a demanding current job because
  1057. 37:20they want to know that when you take
  1058. 37:22this business, you are ready to step
  1059. 37:24into it and that is your full-time
  1060. 37:25responsibility. Now, I mentioned some of
  1061. 37:27those negatives. The plus side, Amazon
  1062. 37:30can be very lucrative. Uh it is a
  1063. 37:32business where they are they own the
  1064. 37:34fleet. Um they are doing a lot of the
  1065. 37:37routing designations for you for how
  1066. 37:40many routes you're fielding over the
  1067. 37:41course of a day. you don't own zip
  1068. 37:43codes, you own kind of areas uh of a,
  1069. 37:46you know, of a city like North
  1070. 37:48Nashville. And they will tell you how
  1071. 37:50many routes to expect over the next
  1072. 37:51month. And that can vary, but um the way
  1073. 37:55that they pay you, it basically is going
  1074. 37:57to cover all of your expenses if you're
  1075. 37:59hitting kind of the the base um
  1076. 38:02expectation level. They have scorecards
  1077. 38:04where if you're into the higher
  1078. 38:06categories, it's essentially all bonus
  1079. 38:08profitability if you can stay in those
  1080. 38:10higher categories. It's not easy to stay
  1081. 38:13in those higher categories, but
  1082. 38:14Fantastic and Fantastic Plus are
  1083. 38:16essentially the higher level scorecards
  1084. 38:18for Amazon that can lead to a lot of
  1085. 38:20additional profitability.
  1086. 38:22Um, it is something where I I know a lot
  1087. 38:25of people that are very successful who
  1088. 38:27do FedEx and Amazon where they use
  1089. 38:30Amazon to generate cash to buy more in
  1090. 38:32the FedEx space because the equity is a
  1091. 38:34little bit stronger and the multiples
  1092. 38:36that these transact at in the FedEx
  1093. 38:38space. So, I know people who use, you
  1094. 38:40know, their their cash flow generator in
  1095. 38:41Amazon to grow with FedEx. And Amazon's
  1096. 38:44more restrictive about how large you can
  1097. 38:45be as well. They'll let you grow a lot
  1098. 38:47at a given terminal area, but they don't
  1099. 38:50really like multi-oute or multi- uh
  1100. 38:53location operators. They're more
  1101. 38:55flexible about it than they have in the
  1102. 38:56past, but they typically will say, "This
  1103. 38:59area is yours. If you can continue to
  1104. 39:00operate above standards, we'll allow you
  1105. 39:02to grow around you, but we don't want
  1106. 39:05you to have Nashville and Texas." I know
  1107. 39:08people who do. You really have to prove
  1108. 39:09that you're capable of it.
  1109. 39:12Um, Amazons are typically all cash.
  1110. 39:16There's some it financing is just really
  1111. 39:19difficult. The challenge with Amazon is
  1112. 39:20that they approve the contracts and they
  1113. 39:23typically don't like debt on anybody
  1114. 39:25who's coming into the network. So, it
  1115. 39:27can be challenging to get in. There is a
  1116. 39:29bench a a free way to get into the
  1117. 39:32Amazon space. uh it may take months or
  1118. 39:36years and you may list your top four
  1119. 39:39places you'd like to be and they call
  1120. 39:41you and say, "Hey, I know those are your
  1121. 39:43top three, but what about South Dakota?"
  1122. 39:46And if you say no, you go to the bottom
  1123. 39:48of the list. So there is it it's not a
  1124. 39:51guarantee that you'll get in where you
  1125. 39:52want to be, and you may have to be
  1126. 39:54willing to move and go there if you're
  1127. 39:56not buying an existing contractor.
  1128. 39:59So that's Amazon.
  1129. 40:01I'm going over for sure, Tucker. Uh,
  1130. 40:04you're going to come up here, but um,
  1131. 40:06any other questions on Amazon before I
  1132. 40:08just briefly touch on bread?
  1133. 40:13Okay. Um, let me Oh, wait. One one
  1134. 40:16question here.
  1135. 40:21>> Hi, uh, Fritz from Brooklyn, New York.
  1136. 40:23Uh there's been some articles recently
  1137. 40:25around Amazon and how a lot of folks are
  1138. 40:27looking to eat because of some of the
  1139. 40:29restrictive natures as well as the
  1140. 40:31issues with insurance. Are you aware of
  1141. 40:34like any changes to the model that's
  1142. 40:36going to make it more attractive for
  1143. 40:37people to stay?
  1144. 40:39>> Insurance is a big one. Um so I talked
  1145. 40:42about the advantage of FedEx. You
  1146. 40:43operate under their DOT number. You
  1147. 40:45don't with Amazon. Um, so the liability
  1148. 40:48insurance is very expensive and in the
  1149. 40:51last year or so it's skyrocketed for a
  1150. 40:54lot of contractors which has made it
  1151. 40:55really difficult to operate. Amazon
  1152. 40:58hasn't said anything. Amazon is much
  1153. 40:59less likely to communicate of like, hey,
  1154. 41:01this is what we're planning on changing.
  1155. 41:02They're going to do it when they intend
  1156. 41:04to. Uh, I haven't heard of anything in
  1157. 41:06particular. Uh what I would say we have
  1158. 41:09a tomorrow morning we have an Amazon
  1159. 41:11panel with um really talking about the
  1160. 41:13numbers that I think is a good
  1161. 41:15opportunity to see like what are people
  1162. 41:18doing successfully there to mitigate
  1163. 41:19that where do we think Amazon could move
  1164. 41:21in the near future. Yeah.
  1165. 41:25Okay. Let me touch on bread quickly. Um
  1166. 41:28so bread is a model that is similar and
  1167. 41:31very different. Um you are a distributor
  1168. 41:34connected to a bakery. uh you know a
  1169. 41:36bakery like Flowers, BMBBO, Pepperage
  1170. 41:39Farms, Missions, there's a bunch of
  1171. 41:41these that are you know common household
  1172. 41:42names you own. It's a territory. It's
  1173. 41:46more than just zip codes. It might be
  1174. 41:48you know you own from 4th Avenue to to
  1175. 41:5110th Avenue. It's they'll basically draw
  1176. 41:53it out on a map and you'll own every
  1177. 41:56business in those territories that
  1178. 41:59currently buy bread or could buy bread.
  1179. 42:02One of the biggest differences here with
  1180. 42:04this model is that you do have some
  1181. 42:06control over the revenue in the
  1182. 42:09business. You will have set stops that
  1183. 42:11come with the territory that are already
  1184. 42:12ordering business that you can work to
  1185. 42:15sell additional product lines into those
  1186. 42:17groceries, make more money there. You
  1187. 42:19also can find new businesses that are
  1188. 42:22currently using bread and are not using
  1189. 42:25the bakery you're working with as
  1190. 42:26additional places that you can sell into
  1191. 42:29in your territory. And it is all things
  1192. 42:30that you own.
  1193. 42:32So without going too too far into it,
  1194. 42:34the average bread business is usually
  1195. 42:37only about one route. There are some
  1196. 42:39people that are doing one or two and
  1197. 42:41then I won't go all into it right now,
  1198. 42:43but there are models where people are
  1199. 42:45working 10, 15, 20 routes. It is not
  1200. 42:49something I've seen over the last until
  1201. 42:50about 5 years ago at most. Like there's
  1202. 42:53a lot of people that are being it's
  1203. 42:56moving towards what we've seen with
  1204. 42:57FedEx where basically bakeries are
  1205. 43:00realizing that there is a lot of value
  1206. 43:01and people operating businesses instead
  1207. 43:04of just individual trucks. The average
  1208. 43:07bread business route is significantly
  1209. 43:09more profitable than the average one
  1210. 43:11FedEx route. So as we continue to move
  1211. 43:13into that model, there is a lot of
  1212. 43:15opportunity there. There's some bread
  1213. 43:18numbers courses that we'll have later if
  1214. 43:20you really want to dive into those.
  1215. 43:21Again, I talked too long, so I don't
  1216. 43:23have time to go into all of that right
  1217. 43:25now, but it is a really attractive
  1218. 43:26opportunity, especially because the
  1219. 43:29beginning entry level is typically only,
  1220. 43:32you know, $50 to $100,000 and typically
  1221. 43:35the bakery have financing options if you
  1222. 43:38can't secure it from a bank. So, there's
  1223. 43:40pretty easy options to get in at the
  1224. 43:43ground level on these. So, one of the
  1225. 43:46things that I wanted to do while we're
  1226. 43:47here, one of the most important things
  1227. 43:49you need to do while you're here is
  1228. 43:51again talk to other contractors, but I
  1229. 43:53also want to make sure that as you're
  1230. 43:55here this weekend, you are thinking
  1231. 43:56about the parts of this business that
  1232. 43:58are the most difficult for you, what
  1233. 44:00skills, what types of things you don't
  1234. 44:02know how to do because you've got a room
  1235. 44:04full of vendors that are there to fill
  1236. 44:06those gaps. One of the things right now
  1237. 44:10that I want to have come up is the
  1238. 44:12lending side for unless you plan on
  1239. 44:14buying cash. Uh you will need a bank and
  1240. 44:18you want somebody who's financed these
  1241. 44:20deals before that can give you the right
  1242. 44:22answers and not say, "Oh yeah, we can we
  1243. 44:24can finance this." And then you find out
  1244. 44:27right before closing that they hadn't
  1245. 44:29talked to credit and now they're like,
  1246. 44:30"Oh yeah, there's no way that we'll fund
  1247. 44:32a FedEx deal." Uh, so I've got Tucker
  1248. 44:35here from GBank that I wanted to briefly
  1249. 44:37introduce himself, give some info on
  1250. 44:39what lending is like, uh, in the FedEx
  1251. 44:41space in particular, and then I'll
  1252. 44:43answer more questions and not hopefully
  1253. 44:45not have anybody in the next session get
  1254. 44:47mad at me for going over.
  1255. 44:50>> Thanks, Josh. I appreciate it. Um, I
  1256. 44:52know there's a lot of ambient in the
  1257. 44:53audience, so if y'all can't hear me,
  1258. 44:54just please let me know. Uh, one of the
  1259. 44:56things that Josh just mentioned is how
  1260. 44:58often uh, someone will look to get in
  1261. 45:01the FedEx space. they'll go to their
  1262. 45:03local bank where they have a
  1263. 45:05relationship and then 30 days later they
  1264. 45:07come back and say yeah like our local
  1265. 45:09bank couldn't get this done. Uh it's it
  1266. 45:12is a very unique space and there's a lot
  1267. 45:14of different moving parts that most
  1268. 45:16lending institutions are not familiar
  1269. 45:18with. Um what I want to focus on and as
  1270. 45:21I was thinking about this I really
  1271. 45:23wanted to focus on what I thought you
  1272. 45:25folks would find most important than why
  1273. 45:28we can really make a difference uh at
  1274. 45:31GPA. Uh just quick little couple of
  1275. 45:34points about us. We're a $1.3 billion
  1276. 45:36bank uh headquartered in Las Vegas. We
  1277. 45:39are publicly traded.
  1278. 45:41Uh 100% of what I do is provide SBA
  1279. 45:45loans for new investors in the FedEx
  1280. 45:47space and existing contractors in the
  1281. 45:49FedEx space. Uh in the last two years
  1282. 45:52going back to January of 2024, we have
  1283. 45:55issued over 80 uh letters of intent or
  1284. 45:59term sheets. only 11 11 of those did not
  1285. 46:03move forward. Um the 11 that did not
  1286. 46:06move forward were not because of what
  1287. 46:08the bank wanted to do, but life happens
  1288. 46:11to people. People change their mind.
  1289. 46:12They decide to do something different.
  1290. 46:15Um 100%
  1291. 46:17uh of the ones that stayed with us uh
  1292. 46:20went through, 0% of those individuals
  1293. 46:23went to a different lending institution,
  1294. 46:25which really speaks to our expertise. As
  1295. 46:28I mentioned, a lot of moving parts, a
  1296. 46:30lot of things that needs to be kept up
  1297. 46:32with. um of the term sheets that are
  1298. 46:36executed by our borrowers over the last
  1299. 46:382 years, 100% of those loans have been
  1300. 46:42approved by our financial
  1301. 46:45kind of the main thing there for you is,
  1302. 46:49you know, you spent a lot of time
  1303. 46:50getting prepared to get up to that
  1304. 46:52moment
  1305. 46:53and then all of a sudden there's a brand
  1306. 46:56new set of people that are looking at
  1307. 46:57your loan request. I know what we will
  1308. 47:00do and what we will not do. So I spend a
  1309. 47:03lot of time on the front end getting
  1310. 47:06everything prepared. So I know that once
  1311. 47:08it does get the credit there's a very
  1312. 47:10very very high likelihood that that's
  1313. 47:12getting credit
  1314. 47:15>> spoke about um expertise in the space
  1315. 47:17again 100% of what I do is provide SDJ
  1316. 47:20loans for FedEx um the support
  1317. 47:23individuals within our organization are
  1318. 47:25dedicated have a tremendous amount of
  1319. 47:27experience in the FedEx space as well uh
  1320. 47:29that includes both our underwriters and
  1321. 47:31closes again with FedEx team so unique
  1322. 47:35and have very intricate parts that need
  1323. 47:37to be there has to be a level of
  1324. 47:39familiarization or it's going to be very
  1325. 47:41painful for everybody. That's the last
  1326. 47:43thing that I want to happen is for it to
  1327. 47:45be a bad experience to the black
  1328. 47:47industry. Uh so we we do a lot of
  1329. 47:49education. Um we encourage all of our
  1330. 47:52folks speak with people like Josh and
  1331. 47:54other people in our consultant. So we're
  1332. 47:56constantly learning about the changes
  1333. 47:58within the FedEx space. It it certainly
  1334. 48:01doesn't remain stagnant. It does change
  1335. 48:03over time. So remaining familiar with
  1336. 48:05those is incredibly important.
  1337. 48:08>> But in for at the end of the day if you
  1338. 48:11folks are looking to buy a business,
  1339. 48:13your intent is to get that transaction
  1340. 48:15done so you can become an owner. That's
  1341. 48:18very uh very important to us obviously.
  1342. 48:22So we do a tremendous amount of
  1343. 48:23preparation in regards to getting ready
  1344. 48:25for that bit in regards to colleging up
  1345. 48:29documentation education.
  1346. 48:31Yeah,
  1347. 48:33>> there is a huge sense of urgency on my
  1348. 48:36behalf. In my prior life, I spent about
  1349. 48:3810 years in the restaurant business and
  1350. 48:41if any of you have ever been in that
  1351. 48:42business, you know the sense of urgency
  1352. 48:44is amazingly important. Um, so if we end
  1353. 48:47up working together, I was spoken with
  1354. 48:49many of you in this room. I've even
  1355. 48:51closed deals with a couple of you in
  1356. 48:53this room. you know that my sense of
  1357. 48:55urgency in regards to followup and
  1358. 48:57asking for documentation that's needed
  1359. 49:00it's very
  1360. 49:02um so I like to move fast I also like to
  1361. 49:05remain incredibly organized so everybody
  1362. 49:07knows exactly where we are in the
  1363. 49:09process
  1364. 49:10so a couple of things that are specific
  1365. 49:12to SDA and I'll wrap this up number one
  1366. 49:15u with us is our expertise fed space uh
  1367. 49:19number two we can find up to 90% of the
  1368. 49:23transaction ction and that includes
  1369. 49:25providing working capital for you to
  1370. 49:28cover with first month of operations and
  1371. 49:30the different expenses that are
  1372. 49:31associated with getting the loan loans.
  1373. 49:33They including one of the biggest
  1374. 49:35expenses that people don't realize
  1375. 49:37they're getting is the sales tax that
  1376. 49:39you most likely are responsible for
  1377. 49:41paying on the lead that you're
  1378. 49:43acquiring.
  1379. 49:46>> SBA loans come with a full 10ear
  1380. 49:49amorization. No payments, no prepayment
  1381. 49:52penalties. You can pay it off, pay it
  1382. 49:54down as fast as you want. We can also
  1383. 49:56reamortize your loan after you make
  1384. 49:59bullet pay. So if your strategy is to
  1385. 50:02get your loan paid off as quickly as
  1386. 50:03possible, an SDA loan can be a great
  1387. 50:05route because at some point you change
  1388. 50:08your mind and you decide that you want
  1389. 50:10to hoard cash for whatever reason, you
  1390. 50:13can do that as well. So SDA provides a
  1391. 50:15pretty significant uh level of
  1392. 50:17flexibility in that regard. I know we're
  1393. 50:20running late, so I'm going to wrap this
  1394. 50:21up. Uh we're going to be in the back
  1395. 50:23corner uh after this session. Our booth
  1396. 50:25is also directly across from this hall.
  1397. 50:28Any immediate questions anybody asked
  1398. 50:30that I can answer
  1399. 50:32>> required
  1400. 50:38money.
  1401. 50:38>> Yeah. Okay. Repeat the question is what
  1402. 50:39I was going to say. Yeah.
  1403. 50:40>> So he asked about the maximum loan
  1404. 50:42amount in the SPA. It's $5 billion is
  1405. 50:45the maximum.
  1406. 50:49just
  1407. 50:52>> uh big the 320 air price drove up. Do
  1408. 50:54you accept seller financing without
  1409. 50:57paying?
  1410. 50:57>> Absolutely. We actually encourage and
  1411. 50:59prefer um so I know to be part of the
  1412. 51:02financing uh from our perspective. It's
  1413. 51:05a great idea for the seller to do best
  1414. 51:07and you know future success. So
  1415. 51:10absolutely.
  1416. 51:11>> Well, real quick, Tucker. Tucker, wait.
  1417. 51:13Is there a minimum seller financing that
  1418. 51:15you would
  1419. 51:16>> $5 million per what
  1420. 51:20>> per guarantee? So
  1421. 51:22>> per guarantor exposure. It's kind of
  1422. 51:25complicated. We can definitely get into
  1423. 51:2710.
  1424. 51:27>> So he asked about seller financing, but
  1425. 51:29like is there a minimum amount of cash
  1426. 51:31you require from the
  1427. 51:32>> So there is not a requirement for seller
  1428. 51:34financing under most circumstances.
  1429. 51:37Sometimes it is mandated and indeed
  1430. 51:39depending on debt service coverage
  1431. 51:42ratios and how much as a buyer you're
  1432. 51:44injecting into the project.
  1433. 51:50>> Thank you guys very much. Please come
  1434. 51:51by.
  1435. 51:53>> Yeah, like you said, he's there and out
  1436. 51:55here, so you don't have to come back in
  1437. 51:56here to his corner to find him. Um, two
  1438. 51:59quick things I wanted to to leave before
  1439. 52:01just in case there are any additional
  1440. 52:03questions. one, if you do have questions
  1441. 52:04about bread, the next session in here is
  1442. 52:07actually hearing from one of the
  1443. 52:09bakeries, uh, Flowers, about what they
  1444. 52:11think about the space, which I'd say
  1445. 52:13that in and of itself is a pretty
  1446. 52:15different opportunity compared to, you
  1447. 52:17know, a FedEx or an Amazon that would
  1448. 52:19never come and speak at an event like
  1449. 52:21this. U, but the actual provider, the
  1450. 52:23bakery is here to speak about the
  1451. 52:26opportunity they see in the space, what
  1452. 52:27they're looking for, and how they see
  1453. 52:29kind of the future of their space. So
  1454. 52:31that's in here next if you're interested
  1455. 52:32in bread. The other thing is one of the
  1456. 52:35spaces I didn't mention is that we're
  1457. 52:37going to be talking about here is uh
  1458. 52:39security. It's a it's a new one that
  1459. 52:40we'll be talking about for the first
  1460. 52:41time, private security and what those
  1461. 52:43opportunities look like. So we'll be
  1462. 52:44talking about that a little bit later
  1463. 52:46today with Andy Willis who's sitting
  1464. 52:48there hiding. Um but him and I will be
  1465. 52:50back up here in a few hours if that is a
  1466. 52:52space that you're interested in. We'll
  1467. 52:53talk about what that opportunity looks
  1468. 52:54like uh again in the near and distant
  1469. 52:57future. So any other questions? anyone
  1470. 53:00else has before I let you go. You can
  1471. 53:04also just find me outside so that I
  1472. 53:06don't hold everybody here for uh over
  1473. 53:08any longer. All right. Well, thank you
  1474. 53:11everybody for being Oh, one question for
  1475. 53:12or one from Tucker.
  1476. 53:13>> Not a question, but just so everybody
  1477. 53:15knows, we are giving away a couple of
  1478. 53:17$250 visa gift certificates. Free money
  1479. 53:20is best money. [laughter] Just register
  1480. 53:22wherever you see our QR code.
  1481. 53:24>> All right, thanks everybody. Have a good
  1482. 53:25rest of the expo. Thank you for being at
  1483. 53:27session one.
  1484. 53:30>> [music]

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