Intrapreneurship in Established Organizations | Tone Marie Wahlstrom | TEDxBergen — Transcript
Full transcript
- 0:10when I was a young girl about five years
- 0:13old I stole raspberries at my neighbor's
- 0:17summer house I took the berries into our
- 0:21annex where I made jam out of it but
- 0:24just adding sugar and squeezing it
- 0:27together I went back to my neighbor rang
- 0:31the door standing there holding a jar
- 0:35with raspberry jam selling it to them
- 0:38without them knowing it originally came
- 0:41from their own garden that was the first
- 0:44time I earned real money as true
- 0:47entrepreneur at age five seeing
- 0:50opportunities around her I was certain
- 0:54that I would be an entrepreneur when I
- 0:56grew up but then I woke up one day
- 1:00realizing that I don't like risky
- 1:03I don't like risk and I don't want to
- 1:06have crackers for dinner due to lack of
- 1:08money
- 1:09my father is an entrepreneur I am an
- 1:13intrapreneur our roles in today's
- 1:16society are equally important but then
- 1:20why does everyone know what an
- 1:22entrepreneur is while sinking the
- 1:24intrapreneurship is a spelling mistake
- 1:30coming from Norway we talk a lot about
- 1:33what will be the next big thing after
- 1:36the oil what will we build our economy
- 1:38around every corner that we turn we
- 1:44embrace the entrepreneurs for saving our
- 1:48future I know for certain that companies
- 1:53today also how to embrace the
- 1:56intrapreneurs and I will share now the
- 2:01next 15 minutes why this is important
- 2:04and how to make it happen did you know
- 2:08that according to the fortune 500 list
- 2:1288 percent of the firm's the last 60
- 2:16years has either gone bankrupt been
- 2:20merged or hit by the Schumpeterian
- 2:23creative destruction which refers to
- 2:26when technology is used to create new
- 2:28ways of doing things
- 2:30and in that process leaving the old ways
- 2:33behind does this mean that we can assume
- 2:38that in 2078 almost all firms we see
- 2:44today will simply be gone
- 2:47we'll Microsoft Google Facebook
- 2:51Starbucks still be here
- 2:55or with the pace of its business is
- 2:57changing the landscape today can we
- 3:00assume that maybe they'll be gone in
- 3:02just 30 years 15 or maybe just 5
- 3:07there's one thing these companies or at
- 3:09least one thing they have in common is
- 3:12that they focus on entrepreneurship I am
- 3:17working with intrapreneurship a term
- 3:20which is not very well used in our
- 3:22society I certainly didn't know what it
- 3:25was until someone called me an
- 3:27intrapreneur
- 3:28I had to go home and google it in
- 3:33Wikipedia said intrapreneurship refers
- 3:37to employee initiatives inside an
- 3:41organization creating something new
- 3:44without being told to do so that I could
- 3:48relate to intrapreneurship is actually
- 3:50just that entrepreneurial minds inside
- 3:54an organization looking for and
- 3:56developing opportunities after leading
- 3:59efforts that goes against the grain the
- 4:03last two years I have spent my time
- 4:06building an innovation hub in Norway's
- 4:09biggest tech company in the hub we work
- 4:13with disruptive innovations and
- 4:15technology and our mission is to create
- 4:20the solutions of tomorrow inside a huge
- 4:24organization
- 4:27disruptive innovations they focus on
- 4:30totally new better and smarter ways of
- 4:34doing things and they are changing the
- 4:37way we live and the world we sit down
- 4:43and we think which problems do we see
- 4:46and what is our prerequisite of solving
- 4:49these problems we then throw all ideas
- 4:53on the table everyone sharing their
- 4:56views and we find questions and answers
- 5:00solving these problems we use design
- 5:05methods such as agile business model
- 5:09canvas Lean Startup Design Thinking to
- 5:13make sure that we meet customer needs
- 5:16we are not customer oriented we are
- 5:20customer obsessed
- 5:24the competition in the market today is
- 5:26so tough if you download an app and you
- 5:30don't like it simply just delete it and
- 5:33download another one the threshold of
- 5:36switching between products and services
- 5:39is so low so if you don't understand
- 5:42your customer needs someone else will
- 5:46win in the hub we never needed a garage
- 5:52that everyone else is talking about we
- 5:55simply needed a space for our ideas to
- 5:59flourish but then you can't just live of
- 6:03great ideas
- 6:04now can you we work with innovations in
- 6:08two different ways you have exploring
- 6:12innovations or you have exploit
- 6:15exploring is where you focus on totally
- 6:19new solutions an exploit is where you
- 6:22develop the existing products and
- 6:24services most firms are extremely good
- 6:28at this base which of course is very
- 6:31important but it can also be the threat
- 6:34of bankruptcy if treated as the only
- 6:37priority Kodak which I think most of you
- 6:42hopefully have heard about it's a good
- 6:44example of this together with many other
- 6:47firms that we have forgot ever existed
- 6:55did you know that Facebook spent six
- 6:59years
- 6:59onyx developing and launching one of
- 7:03their features the live video your
- 7:08dinner isn't served on a silver platter
- 7:10even though you're one of the world's
- 7:13biggest companies organizations today
- 7:17struggle with combining these two how do
- 7:21you keep developing existing products at
- 7:24the same time as creating new ones we
- 7:28cracked the code and we did that by
- 7:32putting together teams consisting of
- 7:34generation flux gen flux are inspired
- 7:40disruptive and driven by reinvention and
- 7:44they are not limited by age they gain as
- 7:49much knowledge as possible and learn new
- 7:52skills even though it's not directly
- 7:55connected to their initial role
- 8:00diversity in teams are extremely
- 8:03important for any successful innovations
- 8:07different age ethnicity gender and
- 8:10qualities by doing this every problems
- 8:15will be taken care of holistically and
- 8:19the solutions that are made will meet
- 8:23all kinds of people's needs for example
- 8:28say if I put together it would be
- 8:30natural to put together team consisting
- 8:34of business background finance economics
- 8:36when making the banking of tomorrow but
- 8:40we have psychology law global studies
- 8:45history design and developers in our
- 8:49teams the way these teams work together
- 8:53is truly inspiring and we see that they
- 8:57make products and services that will
- 9:00meet the needs to all kinds of people
- 9:07I want to share an example where they
- 9:10actually didn't put together a team
- 9:12consisting of diversity in 2014 Apple
- 9:17launched and health app that were
- 9:20revolutionized the market it measured
- 9:23for example height weight blood sugar
- 9:26level and diseases such as asthma and
- 9:30diabetes it was one feature that they
- 9:34forgot to include which is very
- 9:36important for all women
- 9:38the monthly menstrual cycle the result
- 9:42of this was that half of the users
- 9:45received inadequate and incorrect
- 9:47information how could this happen
- 9:51well the brains and the developer is
- 9:54behind the app or only men don't blame
- 9:58them though but should have been diverse
- 10:01it is said that there's a lack of women
- 10:04in tech we're missing an extremely
- 10:07important force when looking at
- 10:10statistics we see that women tend to be
- 10:14more risk-averse
- 10:15than men most new established firms are
- 10:19started by men and women tend to start
- 10:23working in the public sector we have
- 10:26created an environment where you can
- 10:29work as an intrapreneur with
- 10:31technologies and innovations and we see
- 10:35that this attracts women in the hub we
- 10:38have 49% women
- 10:42it sounds easy though just put together
- 10:45some good teams and shape the future it
- 10:49doesn't do it by itself what was very
- 10:52important for us was that we had leaders
- 10:54that believed in us is the top
- 10:57management's responsibility to
- 11:00facilitate and create a culture where a
- 11:03threshold of coming up with new ideas is
- 11:06low
- 11:13intrapreneurship is a mindset that needs
- 11:16to be incorporated to the organisation's
- 11:19DNA moving from managerial to
- 11:23entrepreneurial capitalism is forcing
- 11:26organizations to rethink how they deal
- 11:29with their employees look at Telenor
- 11:33they launched a innovation program
- 11:36called ignite this would allow employees
- 11:41to transition napkin ideas into real
- 11:44products that would actually impact
- 11:47millions of end-users since April 2016
- 11:53more than 1,000 employees have applied
- 11:56for this program and 18 teams have lived
- 12:00their startup dream so I guess now
- 12:04you're wondering how do you spot an
- 12:06intrapreneur in your organization that
- 12:09will move it forward most leaders and
- 12:13organizations have unutilized potential
- 12:16right in front of their eyes without
- 12:19them noticing it because there's a lack
- 12:22of environment look around you who acts
- 12:26and gets things done
- 12:29he takes the initiative to challenge you
- 12:32with new ideas and coming up with new
- 12:34ways of doing things maybe it's you
- 12:39I was given the frames necessary for me
- 12:44to act be inspired and create something
- 12:47new I took the initiative based on a
- 12:51trust of my leaders it's now my
- 12:54responsibility to create the same frames
- 12:57for my employees and unleash their
- 13:00potential leaders how to rethink and
- 13:05reprocess the way they deal with are in
- 13:08place the hierarchy has to flatten out
- 13:13stagnation is one of the biggest threats
- 13:15for any ambitious firms think back at
- 13:20the fortune 500 statistics why did the
- 13:2488% firms just disappear this is where
- 13:29the intrapreneurs come in they can with
- 13:33the right outlook they can create new
- 13:36and greater value for the organization
- 13:39by reusing the resources in new and
- 13:44imaginative ways thank you
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