Initial Interview Roleplay! Game? (with script) | Callcenter interview practice Part 1 — Transcript

Full transcript

1. 0:00what is your idea about call center what
2. 0:02are your greatest strengths
3. 0:04among the applicants here's how to
4. 0:06answer i'll be giving you some scripts
5. 0:08that might help you to boost your
6. 0:10confidence and at the same time
7. 0:12it will change the way you deliver your
8. 0:14answer
9. 0:15during an interview always remember the
10. 0:17more you practice the more confidence
11. 0:19you will get
12. 0:20so welcome to our call center interview
13. 0:22role play
14. 0:23practice edition part 1 initial
15. 0:26interview
16. 0:27let's begin nice to meet you
17. 0:31i'll be conducting your initial
18. 0:32interview how are you doing today
19. 0:37i'm doing great too thank you for asking
20. 0:39first of all i would like to properly
21. 0:41introduce myself to you my name is renee
22. 0:43one of the managers here at the
23. 0:45recruitment team
24. 0:46i'll be conducting your initial
25. 0:47interview today are you ready
26. 0:51good job so let's start by telling me
27. 0:54more about yourself
28. 1:15thank you for that by the way why should
29. 1:17we hire you
30. 1:44in your own opinion how would you
31. 1:46describe a role of a call center
32. 1:52representative
33. 2:14awesome i like your answer to that
34. 2:15question by the way how do you define
35. 2:18quality customer service
36. 2:36thank you for that by the way why do you
37. 2:38want to work in a call center
38. 2:54what are your strengths and weaknesses
39. 3:33thank you for that by the way what makes
40. 3:35you qualified to work in a call center
41. 3:58there for that what has been your most
42. 4:00significant achievement
43. 4:17okay and by the way how do you see
44. 4:19yourself in five years
45. 4:32what are your goals in life by the way
46. 4:56well that's good to hear what is your
47. 4:58greatest asset among the applicants
48. 5:19fantastic by the way what is attendance
49. 5:22for you
50. 5:39great job what can you contribute to the
51. 5:50company
52. 5:56how do you handle dissatisfied or irate
53. 6:04customers
54. 6:15thank you for that by the way what is
55. 6:17customer satisfaction
56. 6:19for you
57. 6:31impressive by the way let me give you
58. 6:33this last question
59. 6:34and this type of question has no right
60. 6:36or wrong answer i just want to hear your
61. 6:38opinion or your thoughts about this
62. 6:40if you will be given a superpower what
63. 6:43is it and why
64. 7:02wow teleportation such a good choice of
65. 7:04a super power
66. 7:06by the way i don't have questions
67. 7:07anymore thank you so much for your time
68. 7:09i'll be giving you a call back after an
69. 7:11hour about the result
70. 7:13of this interview i believe that you're
71. 7:15gonna make it to the next round
72. 7:19hi this is rene from recruitment team um
73. 7:22thank you so much for waiting
74. 7:23i'm glad to inform you that you passed
75. 7:25the initial interview great job
76. 7:28so you may now proceed with the next
77. 7:29step of your application thank you so
78. 7:32much for your time
79. 7:34so that's it for today thank you so much
80. 7:36for watching this video
81. 7:38i hope it helps you can take some
82. 7:39screenshots or maybe copy the sample
83. 7:42scripts that we have
84. 7:43here in our role play up next let's do
85. 7:46the final
86. 7:47interview role play practice if you're
87. 7:50new to this channel make sure to click
88. 7:52the subscribe button in the notification
89. 7:54bell so you won't miss
90. 7:55any of my upcoming uploads shout out to
91. 7:58all of my beloved casuabes
92. 8:01god bless
93. 8:15[Music]
94. 8:24uh
95. 8:25[Music]
96. 8:38up
97. 8:40[Music]
98. 8:52uh
99. 8:53[Music]
100. 9:00bye