If You're Nervous to Speak, Tell Yourself This Instead — Transcript
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- 0:00First of all, he said, he sent me a
- 0:00text, he said, "Hey, you should make a
- 0:01piece conference like this." And he sent
- 0:03me a something auto go by a guy named
- 0:05Adam Mastroianni. Hope I said that
- 0:07right.
- 0:08It said, it's called actually good
- 0:10advice. He said, most advice is bad.
- 0:12It's either obvious, like don't sweat
- 0:14the small stuff. If I thought it was
- 0:15small, I wouldn't be sweating it.
- 0:17Applicable to some people but not
- 0:18others, like be more aggressive. Some
- 0:20people should, sure, but other people
- 0:21need to cool it.
- 0:22Or wrong, live every day like it's your
- 0:24last. So, I should spend every day
- 0:26making funeral arrangements. Like that
- 0:28doesn't really work, right? So, for a
- 0:29long time I've been collecting pieces of
- 0:31advice that are applicable to everybody,
- 0:33likely to help and unlikely to harm.
- 0:35Things that I've actually tried and
- 0:37worked for me, and things that I've seen
- 0:38work for other people. And then four,
- 0:40useful even without lots of context. So,
- 0:44that's the premise. And he had a list of
- 0:46his own, and I made a list for you guys
- 0:49that I thought you guys might find.
- 0:51So, let's start with
- 0:53actually good advice,
- 0:55number one.
- 0:56Compliment people when they don't think
- 0:59that they can hear you. All right, so
- 1:00for example, if you have a waiter who
- 1:02comes over and they're doing a good job,
- 1:03you can say, "Hey, you're doing a great
- 1:04job." But it's way more valuable to wait
- 1:07till they turn away, wait till they go
- 1:09like one or two tables and be like, "Was
- 1:11that waiter awesome? They've been on top
- 1:12of everything today." Right? Like that
- 1:14If they can hear you, but they don't
- 1:16think that you can hear that they can
- 1:18hear you, then the compliment actually
- 1:20hits like way harder. This also applies
- 1:22for like if you get out of an elevator
- 1:24and someone walks out and the doors are
- 1:26closing and they're walking away, you're
- 1:27like, "That guy was the nicest guy." So,
- 1:29if you want a compliment to like really
- 1:30hit, try it when you they don't think
- 1:34when you don't think that they think
- 1:35that you can hear that.
- 1:37Actually good advice, number two.
- 1:39When you're dieting, try to eat foods
- 1:41that you have to cut and chew.
- 1:44And on the flip side, when you're trying
- 1:45to gain weight, eat foods that you can
- 1:47drink or eat with a spoon. So, like
- 1:48cutting a steak and a salad it just
- 1:50takes longer and it's like way less than
- 1:52the same calories of a steak ground up,
- 1:54you can eat it like two seconds versus
- 1:55chewing and cutting the whole way. We
- 1:57good?
- 1:58>> The audio is a little weird.
- 1:59>> A little janky?
- 2:00>> Yeah.
- 2:00>> You got a little janky audio?
- 2:02>> Yeah.
- 2:02>> You must You must be
- 2:03>> Plus, are you plugged in?
- 2:04>> I'm plugged in?
- 2:06We cooking? We cooking with gas? That's
- 2:08what I mean, though.
- 2:10Yeah, that's one. That's a good one.
- 2:12It's a keeper.
- 2:14All right. We'll see. We have We're
- 2:15getting a little little techy cows.
- 2:18Uh this is fun, though. A little little
- 2:19Wednesday time together.
- 2:22I might reset it first since the audio
- 2:23sucks, so I apologize for that.
- 2:25>> Sorry.
- 2:25>> Um but I do have a big mondo list. I got
- 2:27some good I got some good some good
- 2:29cookers today. Um I spent like some
- 2:31decent time on this list cuz I was like,
- 2:33what is actually really tactile advice
- 2:35that applies to anyone does no harm. Uh
- 2:38it was like a really good uh
- 2:40What do you call it? Um
- 2:42razor or filter
- 2:44uh for the advice. I'm curious for you
- 2:45guys
- 2:47uh if you guys have any of that, feel
- 2:48free to drop it in in the chat.
- 2:51We're going We're going this way?
- 2:53>> Yeah, I'm breaking it to you.
- 2:54>> All right. Breaking it breaking it to
- 2:55me.
- 2:56This is amazing.
- 2:59Hot tech.
- 3:01Oh, but I can't get I can't get a hold
- 3:02of the full time dude. I don't know.
- 3:04Oh, I'm holding it the whole time. I
- 3:05guess that would be horrible.
- 3:06>> All right, we'll do it. So, while he
- 3:08does that, I will read you guys number
- 3:10three. How's that?
- 3:12If you want someone to say yes, ask
- 3:15people no base questions. So, for
- 3:18example, would it be crazy if I asked
- 3:20for your number?
- 3:22Uh would you be totally against going
- 3:23out to dinner tonight?
- 3:25And so, the reason it works so well is
- 3:26that people feel safer when they say no.
- 3:28Uh Never Split the Difference, Chris
- 3:29Voss, uh was the first person I heard
- 3:31this from, and it was one of those
- 3:33things that I was like, oh, this is
- 3:34something that I do but didn't name. Um
- 3:37and so, to be clear, it's not like you
- 3:39have this ultimate cheat code that
- 3:40people are going to say yes to or no to
- 3:42say yes
- 3:43uh it will like every time you do it,
- 3:45but it's like right when you have these
- 3:46questions that are like kind of like at
- 3:48right on the edge, where it's a little
- 3:49bit bit an ask, but not like you know,
- 3:51like, "Hey, would you be opposed to
- 3:52giving me your home?" It's like, yeah,
- 3:53no, of course no one's going to say yes
- 3:54to that. But it's like, right when
- 3:56you're right on the edge of like
- 3:57something they might say yes to, that's
- 3:58where I think having a no-based question
- 4:00um is like the perfect setting for it.
- 4:03Let's see here. Uh
- 4:05actually good advice number four, uh
- 4:07when you're nervous to give a talk or
- 4:09have a conversation, just tell yourself
- 4:11that you're not nervous, you're excited.
- 4:13For whatever reason, the first time I
- 4:15heard this I was like, that is
- 4:16incredibly useful. And as somebody who
- 4:17like talks about in public and has a lot
- 4:19of high-stakes situations, um just
- 4:21saying like, "Oh, I am source. I am not
- 4:24the thing that things are happening to,
- 4:26I'm the thing that's happening to
- 4:27everything else.
- 4:28Um
- 4:28I am excited. I am not reactive in being
- 4:32nervous." And so, just a small frame
- 4:33that's helped me out a lot. Can I hand
- 4:35this to you or I'm going to stop
- 4:36talking? Okay.
- 4:37Um look at this way, look at this way.
- 4:38This way. This way. All right, cool.
- 4:41Let's continue to push, shall we? I
- 4:42think I
- 4:44Let's say everyone has already filled
- 4:45out a survey or your team has filled out
- 4:47a survey. Act as though most of them
- 4:49have actually done it, and then try and
- 4:51single out the few people who haven't
- 4:53done it, rather than try and be like,
- 4:54"Guys, no one's filled out the survey.
- 4:56What the hell?"
- 4:57Instead of saying,
- 4:59"Hey guys, most of you guys have already
- 5:00taken care of this, but there's a
- 5:01handful of you who haven't. You know who
- 5:03you are, get this done by the end of the
- 5:04day so that we can just be 100% on
- 5:06this."
- 5:07Everyone wants to be safe, and so being
- 5:09safe means being with the herd, being
- 5:11with the majority. And so, you don't
- 5:13want to have people feel like the
- 5:14majority are not doing something, and by
- 5:16doing that, they feel safe by not doing
- 5:18it. We want them to feel like the odd
- 5:19man out by not doing it. And so, you
- 5:21want to act as if most people have taken
- 5:23action, and then by extension, you'll
- 5:25get way more people doing it.
- 5:26I'm good.
- 5:27Uh actually good advice number six,
- 5:30accept that you will not be able to
- 5:31respond to every DM, text, call, or
- 5:33email, and you have to feel zero guilt,
- 5:35because it is a physical impossibility
- 5:37with scale. So, it makes money.
- 5:39If it is an option, not an obligation,
- 5:41because a message is an inbound bid for
- 5:43time, all right? So, unlimited people
- 5:46can ask you for your time and you only
- 5:49have a fixed amount of it. And so, is it
- 5:51it is basically a form of source social
- 5:54norm budgeting. Right? You have a so- a
- 5:56social budget of how much energy or time
- 5:58or whatever, and you have to budget a
- 6:00certain amount of it, and you have
- 6:01unlimited inbound requests, and you have
- 6:03to be willing to just say, "I'm not
- 6:04going to respond."
- 6:06Actually good advice number seven.
- 6:09If you want to end a friendship without
- 6:11confrontation, use a forced fizzle.
- 6:14Slow down response times to emails and
- 6:16texts and calls response rates with
- 6:19people that you want to not have a
- 6:20relationship with. And so, over time
- 6:23they'll start looking to other people or
- 6:25other places to get that fast I mean if
- 6:27like they text you, you text back, they
- 6:29text you, you text back. Just text,
- 6:31don't get a response, they start texting
- 6:32somebody else, and then over time rather
- 6:34than having like a harsh breakup call or
- 6:35big con- you know, confrontation, um
- 6:37usually you can just like slow fizzle
- 6:39them out and it's not nearly as big of a
- 6:40deal.
- 6:41Uh actually good advice number eight.
- 6:44When shaking hands,
- 6:45to have a firm handshake without looking
- 6:48like you're trying to crush the other
- 6:49person's hand, try to sink your webbing
- 6:52deeper into their hand. Because what
- 6:54happens is if you try and squeeze hard
- 6:56here, it crushes the person's knuckles,
- 6:57it feels really aggressive. If you
- 6:59squeeze hard here, all right, got to
- 7:01show you this part. Here we go. If you
- 7:03squeeze hard here, crushing their
- 7:04knuckles. If you sink the webbing and
- 7:06you kind of like have your hand almost
- 7:07at the wrist, you can squeeze as hard as
- 7:09you want, it doesn't hurt. And so, if
- 7:11you want to have a firm grip that
- 7:12doesn't look like you're being a dick,
- 7:13just sink the webbing when you squeeze.
- 7:15Just a little hack that I got from the
- 7:16internet.
- 7:17Um actually good advice number nine. If
- 7:20you're going to meet a bunch of new
- 7:21people, bring a pack of gum. Hear me
- 7:24out.
- 7:25When you open it up, ask every person
- 7:27individually if they want a piece of
- 7:29gum.
- 7:30And it's one of the cheapest ways of
- 7:32building reciprocity in a new
- 7:34environment. This works especially well
- 7:35for kids, but especially when you have a
- 7:37you know, basically one one gums pack
- 7:40worth of people that you're getting
- 7:41into. If you go to a 100-person concert,
- 7:43you know, maybe not a good idea. But if
- 7:44you're going to a room where you're
- 7:45going to 10, 15 new people, having that,
- 7:48also, one, be the first person to give.
- 7:50Number two, everybody has good breath,
- 7:52so it just makes everybody's life a lot
- 7:53better.
- 7:54Uh
- 7:55actually good advice, I think number 11.
- 7:57Uh to make sure meetings aren't a waste
- 7:59of time, just finish every meeting with
- 8:01who, what, when. As in, you cannot get
- 8:03off the meeting without saying who is
- 8:05going to do what by when, and it just
- 8:07makes it just completely consolidates
- 8:09what the hell did we just talk about,
- 8:10and make sure that we have action items
- 8:11that we can actually leave with.
- 8:12Something that I that I've done for
- 8:14years and worked really, really well.
- 8:17Uh actually good advice, number 12. If
- 8:19you're ever going to say that you're
- 8:21good at something, and you want people
- 8:22to believe you, cuz sometimes you don't
- 8:23have somebody else who can gas you up,
- 8:24you kind of have to let people know.
- 8:26Um
- 8:27list the things that you're bad at
- 8:28first, right? And then they'll actually
- 8:31believe the thing that you say you're
- 8:33good at. So, for example, if I say like,
- 8:34"Hey, you know, I don't shower as much
- 8:35as I should. You know, I've got a bum
- 8:37hip. Uh I eat more dessert than most
- 8:39people would consider, you know,
- 8:40healthy. I waited longer to have kids
- 8:41than I probably should have. Uh but over
- 8:43the years I learned to make ads that
- 8:44sell better than most people."
- 8:46The likelihood they'd believe the last
- 8:47statement is significantly higher if you
- 8:49say things that are true and damaging
- 8:51beforehand. Um I can't tell you how
- 8:54incredibly powerful this is in copy for
- 8:57persuasion. If you're going to make a
- 8:58claim, you don't just make the claim and
- 8:59have proof, that's good, too. But you
- 9:01become more relatable and likable by
- 9:04also saying all the things that you're
- 9:05not good at, as well.
- 9:06Um actually good advice, I think number
- 9:0813.
- 9:09So, if you if you want something, don't
- 9:13ask if someone can do it.
- 9:16Ask what it would take. So, for example,
- 9:19if I say, "Hey, can we get five videos
- 9:21edited by Friday?" I'm going to get a
- 9:23yes or no question or answer without any
- 9:25context. But if I say, "What would it
- 9:27take for us to get five videos edited by
- 9:29Friday?" I'm going to get the answer
- 9:31that question with the assumption that
- 9:32the five is going to happen, and then I
- 9:34get to choose whether the price is worth
- 9:35it to me. And so, that much person might
- 9:37say, "Hey, I have to not have to
- 9:39deprioritize the other two things or
- 9:40have to skip two meetings or I might not
- 9:42be able to do the offsite." And I might
- 9:43say at that point, "Yeah, that's totally
- 9:44worth it." But if I just ask the
- 9:45question, "Can you get me five videos by
- 9:47Friday?" they might say, "No." And then
- 9:48make the assumption that they basically
- 9:50make the decision for you with their
- 9:52calculus of your priorities without
- 9:55giving you context on how they're making
- 9:57the decision. And so I have found it to
- 9:59be a far more effective question to just
- 10:00say what I want and what it would take
- 10:02and then I get to determine based on
- 10:03what they give me is whether or not it's
- 10:04worth it.
- 10:05>> If you like this video and you're a
- 10:06business owner who wants to break
- 10:07through your current revenue ceiling, I
- 10:08distilled every lesson from scaling 10
- 10:10businesses past 10 million and three
- 10:11businesses past 100 million into a
- 10:13completely free scaling road map that
- 10:15I've used to go from zero to one, zero
- 10:17to 10, and zero to 100 plus. And so you
- 10:19can click here and you can check it out.
- 10:20Again, absolutely free. And since you're
- 10:22a business owner, I appreciate you and
- 10:24enjoy.
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