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If I Had to Start a Business in 2026, I'd Do This | 1 Hour — Transcript

by MoreMozi · 15,308 words · 2,174 segments · language en · Watch on YouTube

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  1. 0:00information is really high margins.
  2. 0:01Nothing wrong with it. Long-term, you
  3. 0:04want to transition as quickly as you can
  4. 0:06to a service-based business. Again, this
  5. 0:09is if you want enterprise value. Like,
  6. 0:11if you sell if you make a new course
  7. 0:13every year and you sell it, you don't
  8. 0:15care if someone copies it because you
  9. 0:16create a new one every year, which is
  10. 0:18fine. And I'm like, no judgment. I'm
  11. 0:21optimizing towards how do I create an
  12. 0:23asset that's sellable, that is valuable
  13. 0:24to other people who might want to buy
  14. 0:26it. If that's the case, then you need to
  15. 0:28build other things around it. and think
  16. 0:30okay what are all the consumables of my
  17. 0:32business so it's like community is
  18. 0:34consumable accountability is consumable
  19. 0:36[music] feedback is consumable as in
  20. 0:37like if I use it I want more of it
  21. 0:39afterwards a course video if I use the
  22. 0:42course video and I learn it I don't need
  23. 0:43to use it again right like by and large
  24. 0:47and so information has diminishing value
  25. 0:50over time really quickly whereas
  26. 0:53accountability feedback community retain
  27. 0:55value month over month over month people
  28. 0:58still want each of those things this
  29. 1:00month as much as they did last month,
  30. 1:01which means that they're willing to
  31. 1:02exchange some amount of money in order
  32. 1:04to keep them. And if you have this thing
  33. 1:05that's valuable information, then use
  34. 1:08that valuable thing as your lead magnet
  35. 1:10to attract people and then have all
  36. 1:12these things which then become the next
  37. 1:13natural needs, which is like, man, I
  38. 1:15wish I could make money doing this. Man,
  39. 1:16I wish I could get a job doing this.
  40. 1:18Man, I wish I could get better at doing
  41. 1:20this. And all of those are offshoots of
  42. 1:22services that you could offer. I use
  43. 1:24sales as a simple one because everyone
  44. 1:25does it. If I had a sales coaching
  45. 1:27business, I would not do that. I would
  46. 1:30give away all the information and then
  47. 1:32what I would sell is the implementation
  48. 1:34of let me listen to your calls. Let me
  49. 1:36give you feedback. Let me give you real
  50. 1:37time. Like I'll listen in while you're
  51. 1:39on the phone and give you like say this
  52. 1:42instead. Like it would be it would be
  53. 1:44the service associated with that. So I
  54. 1:46would demonstrate expertise expertise
  55. 1:48generate demand, gain [music] trust,
  56. 1:51help people ahead of time, and then when
  57. 1:53they want to take it to the next level,
  58. 1:54I could flip that into a recruiting
  59. 1:56business. I could flip that into I could
  60. 1:58still help them. I could flip that into
  61. 2:00done. Like there's a lot of angles you
  62. 2:01can do that without actually selling the
  63. 2:03information. I love the position of
  64. 2:05taking what other people charge for and
  65. 2:07giving it away for free and making it
  66. 2:09better. Like I love that position. And
  67. 2:11so like if you have a business model
  68. 2:12that's predicated
  69. 2:14on anything and then a competitor is
  70. 2:17able to give away what you sell and make
  71. 2:21it better for free, you're [ __ ]
  72. 2:26>> I'm a tech founder. How would you go
  73. 2:28about finding ideas in the current
  74. 2:30economy if you do not have a product
  75. 2:32yet?
  76. 2:34>> So really good question. Start with the
  77. 2:37customer. Don't start with the product.
  78. 2:39figure out what someone wants and then
  79. 2:42go try and solve that. And there's a
  80. 2:44number of different ways to solve it.
  81. 2:45And um there's a great book by not by
  82. 2:47Elon but about Elon's process called The
  83. 2:49Algorithm. Um I'm getting my whole team
  84. 2:51or I think most of my team already has
  85. 2:52read it. It's a 4-hour audio book. You
  86. 2:54can consume it in two hours. I think
  87. 2:55about it as like a two-hour podcast. But
  88. 2:56the the premise is very simple that
  89. 2:58there's five steps. I'm not going to
  90. 2:59break them down. But what we what you
  91. 3:02want to do is think how do I solve this
  92. 3:05problem in the absolute most efficient
  93. 3:06manner possible? and then do that entire
  94. 3:09process manually and then once you've
  95. 3:10done it manually over time you will be
  96. 3:12able to simplify and automate different
  97. 3:14steps of it so you can increase your
  98. 3:15margin and increase the effectiveness of
  99. 3:17the solution you have for a specific
  100. 3:18customer and so like and this is why I
  101. 3:20think the question of like what business
  102. 3:21should I start go one level deeper which
  103. 3:23is what things should I sell which one
  104. 3:24level deeper is what customer problem do
  105. 3:27I want to solve once you once you figure
  106. 3:30out the problem you want to solve then
  107. 3:31figuring out what product or way that
  108. 3:33you want to solve it is much easier and
  109. 3:34I'll give you one more kind of like
  110. 3:37filter for this. The reason that so many
  111. 3:39of you have trouble figuring out what
  112. 3:41business to start is because you're
  113. 3:42trying to pick from infinity. You need
  114. 3:45your mind needs constraints. And so said
  115. 3:47differently, if you've heard of the jam
  116. 3:50experiment, so they had two different
  117. 3:51supermarkets. They had 24 types of jam
  118. 3:53out and they had people they had free
  119. 3:54samples and then they asked people to
  120. 3:56buy a jam. And then they had a different
  121. 3:58table at a different supermarket, that
  122. 3:59same supermarket that only had, I think,
  123. 4:01three jars or six jars of jam. and the
  124. 4:04three or six jar of jam uh table, the
  125. 4:06much lower amount, sold far more jars of
  126. 4:08jam. So why is that? So it's the paradox
  127. 4:10of choice, which is the more choices we
  128. 4:12have, the more difficult it is to make a
  129. 4:13choice and the more likely we think that
  130. 4:14it is that we're going to regret the
  131. 4:16choice we made. And we're also going to
  132. 4:17second guessess the choice, right? We're
  133. 4:19going to think, wait, maybe I should
  134. 4:20have done something else, right? And so
  135. 4:22the reason that I think uh Steve Jobs
  136. 4:24started the first iPods as black and
  137. 4:26white is because he understood this
  138. 4:27basic psychology. And I think they made
  139. 4:28mistakes by having all these different
  140. 4:29colors, which I think over time they
  141. 4:30trimmed back down. And so we we
  142. 4:33approached the problem of creating a
  143. 4:35business the same way, which is if you
  144. 4:37had two businesses to pick from, you'd
  145. 4:38be easy it'd be easy for you to pick one
  146. 4:40or the other. And so with that, you'd be
  147. 4:43like, I'll walk you through the
  148. 4:44experiment. Look at two businesses.
  149. 4:46Doesn't matter what they are. Look
  150. 4:47around the room. Look around your your
  151. 4:49as you're driving here's two businesses.
  152. 4:50Which of those two businesses would you
  153. 4:52rather do? Once you answer the question,
  154. 4:54because you'll be able to pick that
  155. 4:55pretty easily. The next question is why.
  156. 4:57And so once you have the why, then that
  157. 4:59starts to give you your own preferences
  158. 5:01of what you're really looking for. Do
  159. 5:02you want in person? Do you want remote?
  160. 5:03Do you want a digital business? Do you
  161. 5:05want a service business? Do you want uh
  162. 5:06you know physical products? Uh do you
  163. 5:08want to work 5 days a week? Do you want
  164. 5:09to work seven days a week? Do you want
  165. 5:10to work two days a week? Do you want to
  166. 5:11work only in the mornings? Uh do you
  167. 5:13want to have a big team? Do you want a
  168. 5:14small team? Do you want like there are a
  169. 5:15lot of questions that you'd be able to
  170. 5:16answer um that if you answer that then
  171. 5:19very quickly you just narrow down the
  172. 5:20universe. And so all of a sudden at the
  173. 5:22very end you might have two or three
  174. 5:23options to pick from rather than
  175. 5:24infinite. And then you'll actually be
  176. 5:26able to make a choice and you'll feel
  177. 5:27confident about the choice because you
  178. 5:28understood the filters that you put in
  179. 5:30line in order to make the decision. So
  180. 5:32hopefully that helps. Unconstrained
  181. 5:34thinking very hard.
  182. 5:35>> What is the weirdest business
  183. 5:38model you ever saw that was actually
  184. 5:41huge? What are the weirdest businesses
  185. 5:43out there but worked tremendously?
  186. 5:46>> I don't even want to say it because it
  187. 5:47was so good that I don't want to like I
  188. 5:49don't want to blow the business owner up
  189. 5:50because he paid me a lot of money for
  190. 5:52help and so I'm not going to. But there
  191. 5:54are some [ __ ] wild businesses out
  192. 5:56there that absolutely print money. All
  193. 5:59right. Um,
  194. 6:01there's so many. I mean, shoot, I met a
  195. 6:04guy yesterday who sells luxury doors.
  196. 6:07Like, how do you get into that business?
  197. 6:09Another guy yesterday does uh tree
  198. 6:10removal, just stumps and stuff, just
  199. 6:12removing trees, makes millions of
  200. 6:14dollars a year. The door guy, millions
  201. 6:17of dollars a year. Like, I've seen guys
  202. 6:19who sell fasteners,
  203. 6:21millions of dollars a year. Like
  204. 6:23everything that you look around, like
  205. 6:24you look around this room, everything
  206. 6:26that you see, there's a business behind
  207. 6:28it. And even within that, there's
  208. 6:30multiple businesses. Like there's a
  209. 6:31paint company, there's painters, there's
  210. 6:33people who did drywall, right? There's a
  211. 6:35e-commerce company that does this
  212. 6:37wallpaper, you know, whiteboard thing.
  213. 6:40You know, these uh there's a there's a
  214. 6:42company that does folders, right?
  215. 6:43There's a printing company. There's a
  216. 6:45company that sells the ink to the
  217. 6:46printing company. There's a company that
  218. 6:47sells the raw paper materials to the
  219. 6:48company that does the print. There's a
  220. 6:50binding company. There's a three, you
  221. 6:52know, a third party logistics company
  222. 6:53that uh will actually that bind and
  223. 6:55ship, right, that stuff to an end
  224. 6:57location. There's a company that
  225. 6:59installs cabinets. There's a company
  226. 7:01that gives them the basewood. There's a
  227. 7:03company that gives the glue that glues
  228. 7:05this like cover of the wood on it. Like
  229. 7:07all you have to do is use your eyes.
  230. 7:10Okay. Actually, I'm going to answer this
  231. 7:11other one. Rowdy Adventures, I have a
  232. 7:13patent that will be pending in 8 weeks.
  233. 7:16What would you recommend to do in
  234. 7:18preparation for that? I've already been
  235. 7:19working on finding the cheapest
  236. 7:20manufacturer to get the price bars down.
  237. 7:22All right, so I've got good news and
  238. 7:23I've got bad news. So patents, believe
  239. 7:26it or not, don't mean [ __ ] unless guess
  240. 7:29what? You have a legal budget to defend
  241. 7:32them. So I have a fivep person team
  242. 7:35full-time in-house that all they do is
  243. 7:37take downs. Every week we take down 50,
  244. 7:40100, 200 plus accounts. all those scam
  245. 7:43things where people try and sell my
  246. 7:44stuff or you know the impersonator
  247. 7:47account like all that stuff that happens
  248. 7:48like we have a full legal team that gets
  249. 7:50them delisted gets their ad account shut
  250. 7:51down gets them removed from social media
  251. 7:53gets their Shopify pages down their
  252. 7:55processes removed like that's a whole
  253. 7:57process but that only works if you
  254. 7:59defend it and so basically in the eyes
  255. 8:01of the law if you do not um defend your
  256. 8:04patents or your IP um they well they're
  257. 8:08not that defensible also like the idea
  258. 8:11like businesses much more ruthless and
  259. 8:13cutthroat than you think it is. Um
  260. 8:16because like people will just steal your
  261. 8:18[ __ ] and then say what are you going to
  262. 8:19do, right? And then it's going to be a
  263. 8:21multi it's a it's a long legal process
  264. 8:23to prove how close is it? Is this fair
  265. 8:26competition? There's a lot of other
  266. 8:27stuff. So having a patent in of itself
  267. 8:29does not in any way guarantee success.
  268. 8:31You're still going to have to market it.
  269. 8:33The patent has to be around something
  270. 8:34that truly is core that no one else can
  271. 8:36reproduce around the product. Um, and so
  272. 8:40basically you still got to start a
  273. 8:42business, you still got to make the
  274. 8:43business make money. Um, and then when
  275. 8:46you have some of that money and you
  276. 8:47start to get successful, that is when
  277. 8:49the dupes will start flowing in the
  278. 8:50duplicates. And then at that point, you
  279. 8:52need to start allocating a certain
  280. 8:53amount of capital to continue to defend
  281. 8:55the IP. I like as far as we're concerned
  282. 8:57until the business is successful, the
  283. 8:59patent means nothing.
  284. 9:00>> You say the fastest way to make 100K is
  285. 9:01different uh to a million. The fastest
  286. 9:03way to 10 million is different than 1
  287. 9:04million. How can you explain on that?
  288. 9:06Yeah. So, it's actually the example that
  289. 9:08we just had with Ian is a perfect
  290. 9:09example. Like, it's it's not that
  291. 9:12difficult to make an agency that does a
  292. 9:13million dollars a year. And the main
  293. 9:14reason for that is because you just need
  294. 9:16to sell a certain amount of customers in
  295. 9:17order to do that. Um, and you and
  296. 9:19there's a lot of quote SMBs who will pay
  297. 9:22$2,500 to $3,500 a month or $1,500 to
  298. 9:25$3,500 a month um to get lead genen
  299. 9:28services. Um, the problem is that churn
  300. 9:30in that business is very high. And when
  301. 9:33you have high churn at scale, it does
  302. 9:35not work. And so basically
  303. 9:38the the potential of a business is
  304. 9:41almost is is directly correlated with
  305. 9:44revenue retention. All right? Which
  306. 9:45means how much does last year's revenue
  307. 9:47affect this year's revenue? And so the
  308. 9:49common scenario, which is the worst
  309. 9:51scenario, is everything that I sold last
  310. 9:54year, I have almost no credit for it
  311. 9:56this year. Which means that every year
  312. 9:57if you want to grow, you basically just
  313. 9:58have to increase acquisition, meaning
  314. 10:00you have to sell more people to grow.
  315. 10:02The second scenario is that, and this is
  316. 10:04a much better scenario, right? Is that
  317. 10:06you keep the revenue from last year.
  318. 10:08Now, that's an amazing scenario, way
  319. 10:10better. So, you sold $100,000 last year
  320. 10:12and then this year you already have
  321. 10:13100,000 as your base day one and then
  322. 10:15you can sell $100,000 this year and now
  323. 10:17you have 200,000, right? So, it keeps
  324. 10:19stacking. The best scenario is something
  325. 10:21called net negative turn, which is where
  326. 10:23the revenue that you have is over 100%
  327. 10:25retention. Now, to be clear, you cannot
  328. 10:27have over 100% logo retention, meaning
  329. 10:30you can't keep more than 100% of
  330. 10:32customers. If you sell 100 customers at
  331. 10:33the end of the year, the most you could
  332. 10:34have is 100 customers. So, logo
  333. 10:36retention is always going to be 100% or
  334. 10:38less, right? But revenue retention can
  335. 10:41go up, which means that you need to have
  336. 10:42a model that allows for customers who
  337. 10:44are good to spend more money with you.
  338. 10:46So that means that if I started with 100
  339. 10:48and I end with 90, but the 90 that are
  340. 10:50there have let's say in total uh spent
  341. 10:5350% more than they did before, I might
  342. 10:55now be at 145. No, that'd be yeah 135 uh
  343. 11:02on my revenue compared to the 100 that I
  344. 11:04had at the beginning even though I have
  345. 11:05fewer people. And so those are kind of
  346. 11:07like three different scenarios in terms
  347. 11:09of what you get credit for in the
  348. 11:10future. And so what happens is once you
  349. 11:12find a vehicle that has high revenue
  350. 11:14retention, then it's just a matter of
  351. 11:15time because you literally grow by
  352. 11:17default. And so as long as you keep
  353. 11:19selling customers, you will keep
  354. 11:20growing. And this is the state where you
  355. 11:22want to be in. And I spent a very long
  356. 11:23part of my career pursuing businesses
  357. 11:25that did not have high revenue
  358. 11:27retention. Now, typically high revenue
  359. 11:29retention businesses have high revenue
  360. 11:30retention because they are slower on the
  361. 11:32front end. It is harder to get people
  362. 11:33in, which is why it is harder for them
  363. 11:35to leave. And so it is actually a
  364. 11:36function of patience, which is why
  365. 11:38patience is more of a a personality
  366. 11:40trait than it is um that it is a tactic
  367. 11:43in business, but is absolutely required
  368. 11:45based on the opportunity vehicle
  369. 11:46selection that you do day one. And so at
  370. 11:49some point you decide uh that you want
  371. 11:52to get into a stickier vehicle. And then
  372. 11:54when you do that, you get you can unlock
  373. 11:55the level. If you wanted to make a
  374. 11:57million dollars a year, the fastest way
  375. 11:58to do it is just go sell something to a
  376. 12:00lot of people and you can do it one
  377. 12:02time. But the difficulty is that you're
  378. 12:04going to have to keep selling people.
  379. 12:06And when you want to make a hundred
  380. 12:07million dollars a year, building the
  381. 12:09sales infrastructure to sell a hundred
  382. 12:10million dollars of revenue every single
  383. 12:12year when you have zero from the year
  384. 12:14before is incredibly risky because it
  385. 12:16means that every single month you
  386. 12:17basically are only as good as your last
  387. 12:19month, which means payroll, rent, all
  388. 12:21the bets you want to make. Like you
  389. 12:22can't forecast out any horizon. If you
  390. 12:25know that in the future
  391. 12:28this money that you just sold last year
  392. 12:29is still going to come in. You can take
  393. 12:30bigger bets. You can make a bigger
  394. 12:32investments. You can do a brand move.
  395. 12:33These are all things that having revenue
  396. 12:35retention affords you. And that is the
  397. 12:36difference between building a a $1
  398. 12:38million business. Got into school about
  399. 12:40a week ago. What would be your biggest
  400. 12:41recommendation? 7-day trial, etc. Okay.
  401. 12:43Yeah. So, um, if you So, Kenzie, it
  402. 12:46really depends on where you're actually
  403. 12:47at. So, there's a lot of people who are
  404. 12:49new to school but in very different
  405. 12:51situations. And so, I'll put you in one
  406. 12:53of three buckets.
  407. 12:55Bucket number one. Well, actually, if
  408. 12:57you're new to school, then you're really
  409. 12:58in really only one of two buckets, I
  410. 13:00guess. So, you have bucket number one is
  411. 13:03you actually know nothing about
  412. 13:04anything, right? You've never made a
  413. 13:06dollar anywhere in the world, and we
  414. 13:08have to figure out what you know so that
  415. 13:10we can build a community, what you know,
  416. 13:11or what you're interested in to figure
  417. 13:12out a community around it. So, there's
  418. 13:13the big three Ps, which I'll get to in a
  419. 13:15second, but pain, profession, passion,
  420. 13:18right? There's typically going to be
  421. 13:19what you're going to pick from.
  422. 13:21If you have made money outside of
  423. 13:23school, then you'd be kind of like the
  424. 13:24gym launch scenario. You have a
  425. 13:25business. Either you're going to use
  426. 13:26school as lead nurturer or you're going
  427. 13:28to use school as a component or feature
  428. 13:30of the delivery of your services. All
  429. 13:32right. Um I would say vector three is
  430. 13:37you have an audience outside of school.
  431. 13:40You have an inefficient way of
  432. 13:42monetizing them. And then you want to
  433. 13:43use community as the primary way of
  434. 13:45monetization. All right. So I guess
  435. 13:47that's the third bucket. But basically,
  436. 13:49one is you have nothing. The other one
  437. 13:51is that you have a business and you have
  438. 13:52made money. And the third is that you
  439. 13:54have an audience and a skill set, but
  440. 13:55not monetization, right? And so it
  441. 13:57depends on which of those three buckets
  442. 13:58you're in. But I think this will
  443. 13:59probably be valuable for everybody here
  444. 14:01as I walk through all three. So if
  445. 14:03you're a beginner, you have to pick some
  446. 14:05pain that you overcame, something you're
  447. 14:07passionate about, or some past
  448. 14:09profession that you have skills in that
  449. 14:11you can then build a community of other
  450. 14:12people who want to learn those skills,
  451. 14:13overcome that pain, or pursue that
  452. 14:15passion. Man, that sounds nice, doesn't
  453. 14:17it? Um, and so those are basically what
  454. 14:19you'd build your community around. If
  455. 14:21you're starting out in that bucket, I'd
  456. 14:23recommend you start for free, not free
  457. 14:24trial, free, free. Build up that
  458. 14:27community, build up the engagement,
  459. 14:28learn how the community works, and then
  460. 14:30you can transition it to a free trial
  461. 14:32into paid. So all those people will get
  462. 14:34grandfathered then, which is gives an
  463. 14:36even stronger reason for them to join
  464. 14:37the community now because you are going
  465. 14:39to charge for it later. So I would let
  466. 14:40them know that you're going to charge
  467. 14:41for later. Um, and then transitioning to
  468. 14:43a free trial, which is a much easier way
  469. 14:45um to get people in. Now, we also have
  470. 14:47some phenomenal stats that we have um
  471. 14:49from the system system overall. And if
  472. 14:52I'm not mistaken, I think it's 48% of
  473. 14:55free trials convert on school. So, like
  474. 14:58really impressive. Uh and we get um and
  475. 15:02so here's what's actually interesting.
  476. 15:03The amount of people who convert on free
  477. 15:05trials uh on the on the buying page is
  478. 15:07about the same systemwide, which is
  479. 15:09actually kind of interesting to me. Um,
  480. 15:11but I I actually think that the real
  481. 15:13advantage of free trials is that you get
  482. 15:15way more people to the page. So if
  483. 15:16people know it's a free trial, you might
  484. 15:18get way more clicks even if half
  485. 15:21convert. Basically, as long as you get
  486. 15:23more than twice as many people to the
  487. 15:24page because it's free, then you make
  488. 15:26more money by having a free trial. Okay,
  489. 15:28so that's the TLDDR of that. If you have
  490. 15:30a business, right, but it's a different
  491. 15:32type of business and you want to use as
  492. 15:33a component. To me, that's probably the
  493. 15:35most straightforward use case. You just
  494. 15:38basically include a link to your free
  495. 15:40community that is in the thank you page
  496. 15:43on the thank you page or in the thank
  497. 15:44you uh email that you send after someone
  498. 15:46opts in anywhere and then they get a
  499. 15:48link to to your community either to get
  500. 15:50nurtured or or deliver the lead magnet.
  501. 15:52So if it's a nurture community it's like
  502. 15:55someone opts in you say hey here's the
  503. 15:56community inside of it you'll find the
  504. 15:58lead magnet. Cool. So that's one way to
  505. 16:00deliver it. The other way um is that
  506. 16:02it's just like someone buys the thing
  507. 16:04and then inside of their like onboarding
  508. 16:06it's like hey let's add you to the
  509. 16:07community. So that's kind of use case
  510. 16:08too. You already have a business you're
  511. 16:10adding this as either feature to before
  512. 16:12someone's customer journey or after they
  513. 16:13become a customer. Cool. The third third
  514. 16:18uh uh element here is the people who
  515. 16:20already have an audience um and are
  516. 16:22starting a community to monetize that
  517. 16:24audience. So this path actually looks
  518. 16:26very similar to the first one because
  519. 16:28the thing is you just already know what
  520. 16:30you're passionate about, what you're,
  521. 16:31you know, what you're paying you
  522. 16:32overcame or whatever professional skill
  523. 16:33you're teaching. So you already know all
  524. 16:35that stuff unlike somebody who's
  525. 16:37beginning and so you're just going to
  526. 16:39drive people to the community about that
  527. 16:40and obviously monetize. Now whether you
  528. 16:42use a free trial or not, my my
  529. 16:44recommendation is to use a free trial.
  530. 16:47Uh I think that overall people who are
  531. 16:49like we can see right now as soon as we
  532. 16:51introduced the free trial uh GMV went up
  533. 16:54by a lot and so uh to me that's a pretty
  534. 16:57strong indicator that like basically
  535. 16:59more people are making money uh by
  536. 17:01having it. So that's kind of like my the
  537. 17:03nice thing that we have is we have such
  538. 17:04big data that we can like kind of make
  539. 17:06generalizations. GMV is gross
  540. 17:07marketplace volume. So we can see what's
  541. 17:09the overall marketplace volume on
  542. 17:11school. And so if we introduce a new
  543. 17:12feature that like we're like oh we're
  544. 17:14really excited about this and then like
  545. 17:15nothing happens. like okay well I guess
  546. 17:16it didn't really you know demonstrabably
  547. 17:19change people's outcomes
  548. 17:21whereas if we add you know when we added
  549. 17:23free trials we had a significant bump in
  550. 17:25engagement across all communities and we
  551. 17:27had um more more basically just more
  552. 17:30revenue overall going through the
  553. 17:31platform. So to me that's a people make
  554. 17:33more money than not by having free
  555. 17:34trials and there's a reason that we use
  556. 17:35a free trial like we use a free trial
  557. 17:38like because if you have a good product
  558. 17:40then you just want people to try it and
  559. 17:42lower the barrier. Okay. Um hopefully
  560. 17:45hopefully Kenzie that was I think it was
  561. 17:46a pretty thorough answer.
  562. 17:48>> So with you like um my understanding is
  563. 17:50that you quit your corporate job um to
  564. 17:52and started the started the gym business
  565. 17:53and I wonder if we can kind of explore
  566. 17:55explore the story there a little bit
  567. 17:56more.
  568. 17:56>> I can actually even rewind there was a
  569. 17:58half step in between there. So this is
  570. 18:00also covered in in the leads book but
  571. 18:01I'll I'll give a I'll give a sneak peek.
  572. 18:03>> So what I did um is I actually because
  573. 18:06I'd been interested in fitness right
  574. 18:08that was my interest. So like I had past
  575. 18:09experience I I was obsessed with
  576. 18:11fitness. I've been in at that point I
  577. 18:12was 23. I've been training for eight
  578. 18:15years. I had several state records. So
  579. 18:17like I was a pretty, you know, I was
  580. 18:19pretty into it, right? And it was to the
  581. 18:21point where people were asking me for
  582. 18:22stuff all, you know, workout programs
  583. 18:24and things like just cuz they knew my
  584. 18:25interest, right? And so as a as a quick,
  585. 18:28you know, pro tip for everybody, if
  586. 18:29you've got stuff that people ask you to
  587. 18:31do for them because you're good at it,
  588. 18:32maybe you're good at tech. It's like,
  589. 18:33can you help me set up my like Wi-Fi and
  590. 18:35stuff, you know, blah blah blah. It's
  591. 18:36like that means you're solving problems.
  592. 18:38you can charge like what people ask you
  593. 18:39to do as a favor is an indication of the
  594. 18:42things you can charge for later, right?
  595. 18:45So I had all these people who were
  596. 18:47asking me uh not all these I mean a
  597. 18:49handful of people who had asked me for
  598. 18:51programs and stuff and so what I did was
  599. 18:53during my last year of consulting I
  600. 18:55started something called the free
  601. 18:56training project. And so the free
  602. 18:57training project was I would charge $500
  603. 19:00to $1,000 but I would I wouldn't charge
  604. 19:02it. They had to donate that to the
  605. 19:04charity of their choice in exchange to
  606. 19:05work with me. Right? And so that way I
  607. 19:08wanted people to value it, but I they
  608. 19:10weren't paying me directly. So they'd
  609. 19:11get a write off. They felt good. I had a
  610. 19:13ton of goodwill. Also in the
  611. 19:14marketplace, too, because I was like,
  612. 19:15I'm doing all this stuff for charity. I
  613. 19:17got I got all these people reaching out
  614. 19:18to me like this is so cool. Blah blah
  615. 19:19blah, right? And so after a year of
  616. 19:22doing that, I had probably I don't know
  617. 19:2612 really good test, like great before
  618. 19:28and after pictures that I had collected
  619. 19:29from my clients. And I told them that
  620. 19:31was part of the deal. I was like, I'll
  621. 19:32like you have to donate it. I would like
  622. 19:33to do this for real later, but um you
  623. 19:37have to let me use your testimonial. And
  624. 19:38they were like, that's fine. So once I
  625. 19:40had that um I had those first, you know,
  626. 19:4210 12 customers who had who had great
  627. 19:44before and after pictures. Um I
  628. 19:46transitioned many of those customers
  629. 19:48said, "Hey, I'm doing I'm going to do
  630. 19:49this full-time now. Are you comfortable
  631. 19:51paying the same amount you were paying
  632. 19:52to charity except just making it charity
  633. 19:53of Alex because Alex can't eat either."
  634. 19:55And so and that was actually how I
  635. 19:57transitioned from not for profofit or
  636. 19:59donating everything. Um and I didn't
  637. 20:01even set up the entity. I just told him
  638. 20:02to to literally donate it and send me
  639. 20:04the screenshot. I didn't even do
  640. 20:05anything like that. Um, and so I didn't
  641. 20:08have a website. All I had was an LLC and
  642. 20:11a PayPal account. So, like for
  643. 20:13everybody's like, I don't know how to
  644. 20:14start a business. I was like, you
  645. 20:15literally just need a bank account and a
  646. 20:17way to process money. That is it. Like
  647. 20:19two things. And you can Google how to
  648. 20:21figure out. If you can't figure it out
  649. 20:22from Google, entrepreneurship might not
  650. 20:24be for you. All right? But you lit like
  651. 20:26think about there's 30 million
  652. 20:27businesses in the United States. 30
  653. 20:29million other people have figured this
  654. 20:30out
  655. 20:31which means you can too. So bank account
  656. 20:34payment processing make the first 10
  657. 20:37free or some sort of charitable thing so
  658. 20:39that people like don't feel weird or you
  659. 20:41don't feel weird about selling etc.
  660. 20:42After you have it, after you're
  661. 20:44providing this service to people, you
  662. 20:46can transition people from free service
  663. 20:48to paid service. And if they don't want
  664. 20:50to start paying you, then that gives you
  665. 20:51insight as to either you suck, right, or
  666. 20:54they suck, which is also possible, too.
  667. 20:56But either way, a certain percentage of
  668. 20:58those people will continue to stay and
  669. 20:59pay you, and now you have income. Now,
  670. 21:01you can also ask those people for
  671. 21:02referrals, which is exactly what I did.
  672. 21:04Um, so I think half that business came
  673. 21:06in just from I got, you know, the
  674. 21:07initial ones came in from friends and
  675. 21:09family and me posting. And so I was I'll
  676. 21:11I'll close the loop on what I said
  677. 21:13earlier. A year later after I had those
  678. 21:15testimonials, I made a public post being
  679. 21:16like, "Hey, I've got this thing now. I I
  680. 21:19made a website, which is that was my big
  681. 21:21announcement. I made a website. I still
  682. 21:22have the post. I found it. It's 2013. Um
  683. 21:24I was like, I made a I made a website
  684. 21:26and uh I I am now open for business. And
  685. 21:29so if you would like, you know, training
  686. 21:31stuff, let me know. Um this is what I'm
  687. 21:33doing now." And you had some
  688. 21:34testimonials and go check out the site,
  689. 21:36whatever. And so from there, I was able
  690. 21:38to get I think about 20 guys uh who were
  691. 21:41willing to let me do just like almost
  692. 21:43bodybuilding type stuff because I was
  693. 21:44kind of like what I was powerlifting
  694. 21:45bodybuilder back then. And so um I think
  695. 21:48I want to say I got 20 guys at 200 bucks
  696. 21:52a month. And so I was making $4,000 a
  697. 21:54month uh from those people and it took
  698. 21:58me four hours every Saturday to do the
  699. 22:00fulfillment.
  700. 22:01>> What was the fulfillment? I would just I
  701. 22:03would just update their training
  702. 22:04programs and and send them nutrition uh
  703. 22:06like update their macros, updated meal
  704. 22:09plans, um and then like you know new
  705. 22:11workout split for the week, etc.
  706. 22:13>> Um and then I and everyone had my cell
  707. 22:16phone and I would just text them the new
  708. 22:17stuff and if they had any questions they
  709. 22:19could hit me up. Like it was a very
  710. 22:20simple business. Um and so that's what I
  711. 22:23did. It was just oneonone online and it
  712. 22:26only took me 4 hours on Saturday
  713. 22:28morning. And to show you what kind of
  714. 22:29person I am, I hated it. Uh even though
  715. 22:32I loved fitness, I hated having to do
  716. 22:34something the same thing every day. Um
  717. 22:37like on the delivery side. So I ended up
  718. 22:39having the genius idea of saying, "Oh, I
  719. 22:41need to own a gym because then I'll be a
  720. 22:42business owner. I'm really just
  721. 22:44self-employed right now." Um and so
  722. 22:46that's what got me to start my gym
  723. 22:47rather than probably doing the wiser
  724. 22:49decision and saying, "Okay, this cost
  725. 22:51you four hours a week and you're making
  726. 22:52four grand a month. Maybe you should do
  727. 22:54this for 40 hours a week." But doing
  728. 22:56more of it to me felt like a horrible
  729. 22:58idea. So I didn't want to do anymore.
  730. 22:59Um,
  731. 22:59>> so how did how did you jump from that to
  732. 23:01therefore I should probably own a gym?
  733. 23:03>> Oh, I don't think
  734. 23:05jump was not high. Yeah, it was not it
  735. 23:07was not it was not an intelligent one.
  736. 23:09>> I always thought I was going to own a
  737. 23:11gym. That was I mean that was the not
  738. 23:13always. I had done a So So these are the
  739. 23:16three things that I was deciding between
  740. 23:17for my business. I was deciding between
  741. 23:19a test prep company because I was really
  742. 23:22good at standardized testing um and I
  743. 23:24had a process for how I how I did it. I
  744. 23:26had a yogurt business idea because I was
  745. 23:29a big yo fro y yo guy. Yeah, I know. I
  746. 23:31know. I I was like I'm an avid consumer
  747. 23:33of this [ __ ] I I feel like I know and I
  748. 23:35and I hated there's so many things I
  749. 23:37knew that I thought I could I actually
  750. 23:38know a lot about the yogurt business
  751. 23:39now. Um
  752. 23:41>> and I was good at fitness. So those are
  753. 23:42the three things that I felt like I
  754. 23:44could do for anybody's listening. Like
  755. 23:45those are the three that I was picking
  756. 23:47between. The yogurt business cost 250
  757. 23:49grand to start up. I didn't have that
  758. 23:50money so I couldn't do that one. Um I
  759. 23:52had saved about 50 or 60 grand. I can't
  760. 23:54remember. 50 or 60 at the time. Um I was
  761. 23:5623 and then uh the test prep business I
  762. 23:59actually did a ton of work on um and I
  763. 24:01was going to partner with a professor
  764. 24:02from my university to do it with me and
  765. 24:05so I set up all the initial materials um
  766. 24:09and based on a miscommunication I'll
  767. 24:11just put it that way. Um he ended up
  768. 24:13either taking the materials and not and
  769. 24:16using them without me to start a a
  770. 24:18business consulting thing. Either way it
  771. 24:20it became clear that what I thought was
  772. 24:22happening versus what he thought was
  773. 24:23happening were not the same thing. Um,
  774. 24:24and that left a very sour taste in my
  775. 24:26mouth with test prep. I do think it was
  776. 24:27the smarter business I probably should
  777. 24:28have done. Um, and so all that was left
  778. 24:30was fitness. And so fitness I was like,
  779. 24:32I already know that. Um, people already
  780. 24:34want me to help them with it, so I'll
  781. 24:36just start that. And so the gym was the
  782. 24:39the was the what what I would have said
  783. 24:40is like the legit business. I didn't
  784. 24:42think that the online thing was legit
  785. 24:43business. Remember this is 10 years ago.
  786. 24:45So like it wasn't it I no one even
  787. 24:47thought it was that was a that was a
  788. 24:49concept of legitimate business. You know
  789. 24:50what I mean? So I was really early days
  790. 24:52on it. And so, uh, you know, from there,
  791. 24:54I hit up 40 gym owners, uh, to see if,
  792. 24:58uh, I could just basically apprentice
  793. 25:00for them and just work for free. Uh, one
  794. 25:03guy hit me back. He had a mastermind.
  795. 25:05Uh, I joined his mastermind for $10,000
  796. 25:09even though I didn't have a gym. And I
  797. 25:11said, "Are you sure that it makes sense
  798. 25:12for me to join?" He's like, "Oh, yeah,
  799. 25:13sure." Um, and it did actually make
  800. 25:15sense for me because then I could learn
  801. 25:16from all the mistakes everybody else was
  802. 25:17making before I started. So, I was like,
  803. 25:18"Okay, this works." And so I learned all
  804. 25:21the stuff that I could from that
  805. 25:22mastermind and from him. Um he ended up
  806. 25:24signing me as an employee. Yeah. Couple
  807. 25:26questions on that front. So um yeah, the
  808. 25:29the test prep thing is interesting. I
  809. 25:31didn't I didn't know that part of the
  810. 25:32story. So my first business that went
  811. 25:33well was also a test prep business. And
  812. 25:35I still have the Evernote document from
  813. 25:372012 where I was like [ __ ] I need to
  814. 25:38make some money. What am I good at? Uh
  815. 25:40and what could I possibly do? And it was
  816. 25:42like test prep and web design. I was
  817. 25:44like cool. Let me make a test prep
  818. 25:46course thing and let me advertise it on
  819. 25:48a website. cuz back then it was hard to
  820. 25:49make a website look pretty and that
  821. 25:51that's what ended up ended up making the
  822. 25:53money initially. Um on the on the gym
  823. 25:56front, so
  824. 25:58>> it it seems to me like there's two leaps
  825. 26:00there. Um leap number one is
  826. 26:02>> I want to do this thing like I start a
  827. 26:04gym maybe um and therefore I'm going to
  828. 26:07work for free.
  829. 26:08>> I want to own a business.
  830. 26:09>> I want to own a business therefore I'm
  831. 26:10going to work for someone for free. That
  832. 26:12that is seems like a bit of a leap. uh
  833. 26:14which these days seems very
  834. 26:16unfashionable to even say because
  835. 26:17everyone then goes down your throat for
  836. 26:19being that's only available for the
  837. 26:21privileged etc etc and then beyond that
  838. 26:23>> for the privilege working for free
  839. 26:24>> yeah the working for free thing it's
  840. 26:26it's quite unfashionable to suggest that
  841. 26:28people work for free
  842. 26:30>> um
  843. 26:30>> okay at least I mean I was making four
  844. 26:32grand a month from my little online
  845. 26:33thing
  846. 26:34>> so I made money from that
  847. 26:35>> now I offered to work for free but I he
  848. 26:38quickly was like I don't feel good about
  849. 26:39it I'll just pay you and so he paid me
  850. 26:41he paid me like minimum wage but I mean
  851. 26:43I think I made like I don't know 2,800
  852. 26:45bucks a month, whatever it was. I don't
  853. 26:47even remember what it was cuz I made
  854. 26:48more from the four hours a week on
  855. 26:49Saturday than I did from that. But
  856. 26:51again, the point wasn't to to to earn,
  857. 26:54you know, I mean, it was to learn. And I
  858. 26:56had saved up 50 grand. So I knew I could
  859. 26:59live for, you know, at least 2 years on
  860. 27:01that. Um, I tried to live on I was I
  861. 27:03spent 400 bucks a month splitting a
  862. 27:05bedroom. Um, and then I eat not, you
  863. 27:08know, I spent $100 a week on food. I was
  864. 27:10eating, you know, I was spending nothing
  865. 27:11to live. Alex, how do I find my niche?
  866. 27:14It looks like I'm not good at anything.
  867. 27:16[laughter]
  868. 27:18Thank you. Thank you for saying that,
  869. 27:20man. Uh I listen um you might be right
  870. 27:24and you might not be. So I I'll give you
  871. 27:27I'll give you an answer for both sides.
  872. 27:29Here's why I think you are good at
  873. 27:31something.
  874. 27:33You probably just aren't good at
  875. 27:35something that is immediately as
  876. 27:36monetizable as you would like. But if
  877. 27:39you chunk up a level to generalize
  878. 27:41skills, so can you read? Can you write?
  879. 27:44Can you speak? Can you type? Okay,
  880. 27:45great. So we have these skills. What's a
  881. 27:48what's a degree closer to that? Well, I
  882. 27:50can learn relatively quick. Okay, great.
  883. 27:52So it's like we're we we can take these
  884. 27:54skills approximate. It's like, all
  885. 27:55right, well, what things do other people
  886. 27:57want? And can I learn how to do them
  887. 27:59faster than they can so then I can sell
  888. 28:01them the thing that they want? Right?
  889. 28:05Hopefully.
  890. 28:08And the reason that you might not be
  891. 28:09good at uh anything is that you're just
  892. 28:10not good at anything that people want to
  893. 28:11buy from you yet. Nothing wrong, but
  894. 28:13just nothing that people want to buy
  895. 28:15yet.
  896. 28:16>> I turn around and grow companies uh
  897. 28:18small to mid-size businesses.
  898. 28:20And um so my my background is in
  899. 28:24accounting and finance like that. That's
  900. 28:26what I came up through. So as a CFO of a
  901. 28:28unicorn tech company, then as a CFO of a
  902. 28:31a billion dollar construction company.
  903. 28:33So, in my business right now, the
  904. 28:35question is I know like the niches are
  905. 28:38in the riches,
  906. 28:39>> right? Or the riches are in the niches,
  907. 28:41whatever. You know what I'm saying?
  908. 28:42Other way around. Um,
  909. 28:44>> but like I know I could crush it in
  910. 28:46construction. That's where I've spent
  911. 28:47like my entire career like working with
  912. 28:49all types of construction companies,
  913. 28:51>> but I don't want to get pigeonholed and
  914. 28:53I don't want to get bored by just
  915. 28:55working in one industry. So, it's kind
  916. 28:58of a a long question here, but like I
  917. 29:00know with gym launch, you just focus
  918. 29:01just on just on gym owners, which is,
  919. 29:04>> you know, very specific and probably
  920. 29:06really easy to do,
  921. 29:07>> but um or easier to do than just go
  922. 29:10after
  923. 29:12>> super easy. No one else has been able to
  924. 29:14do it.
  925. 29:15>> Well, no, easier to go after one ideal
  926. 29:18customer profile.
  927. 29:19>> Yeah.
  928. 29:20>> Is what I meant. Versus I go after,
  929. 29:23>> you know, I work with all different
  930. 29:24types of businesses right now. Yeah.
  931. 29:26>> Is it a mistake to do that or should I
  932. 29:29just like crush it in construction and
  933. 29:32then go from there later?
  934. 29:34>> Yeah.
  935. 29:35>> Basically, you're like, "Hey, I've got
  936. 29:36this really easy thing that I'm really
  937. 29:38good at and everyone loves me and I have
  938. 29:39all the credibility."
  939. 29:40>> Uh, or I could do this really hard thing
  940. 29:42that I don't have the same experience in
  941. 29:44or could provide the same amount of
  942. 29:45value. Which one should I do?
  943. 29:46>> Um, [clears throat]
  944. 29:49[laughter]
  945. 29:50not necessarily. you know, but I I'm not
  946. 29:53I'm not trying to go after like HR,
  947. 29:55consulting, and strategy, finance,
  948. 29:58marketing, all that stuff. It's it's
  949. 30:00strategy and finance. It's just whether
  950. 30:02I niche down even further and just work
  951. 30:04with construction companies. Yeah.
  952. 30:05>> Or I go more broad, right?
  953. 30:07>> Yeah. So, um I'll pick out the first two
  954. 30:09things that you said around pigeon
  955. 30:10holing and boredom. So, that's what this
  956. 30:14is and then I'll answer the second part
  957. 30:16of the question. So um one you won't be
  958. 30:18pigeon holed because if you're in a
  959. 30:19niche you can charge niche prices which
  960. 30:21are higher. You'll have better all your
  961. 30:23case studies will be relevant to those
  962. 30:25customers. They'll be like oh this is
  963. 30:26for me. It'll be a shoe and deal. You'll
  964. 30:28sell more. Like you'll have more
  965. 30:30customers in a niche than if you go
  966. 30:32broad.
  967. 30:32>> Okay.
  968. 30:32>> That's the thing that's
  969. 30:33counterintuitive. So like if I said I
  970. 30:35help businesses I will get
  971. 30:38well if I have a track record in gyms
  972. 30:43then if I advertise all businesses I
  973. 30:46will get fewer gyms than if I advertise
  974. 30:48I'm good at business in general. And so
  975. 30:51oftentimes you'll get higher response
  976. 30:52rates by just pairing down the messaging
  977. 30:54and being more specific. But this is the
  978. 30:56thing that I want to talk about with the
  979. 30:57boredom things because it'll apply to
  980. 30:58everybody here.
  981. 31:01Every business chunked up to the highest
  982. 31:03level is you with five to seven direct
  983. 31:05reports and they're going to be your
  984. 31:07marketing person, your salesperson, HR
  985. 31:08person, your legal IT, finance, CS,
  986. 31:09whatever, right? And so in my opinion,
  987. 31:13every business if you succeed at it at
  988. 31:15the highest level ends up becoming the
  989. 31:16same thing. And so the idea of like, oh,
  990. 31:19I feel like I'm going to be in
  991. 31:20construction forever. You're not. You're
  992. 31:21going to be managing seven people who
  993. 31:22run a business.
  994. 31:24And so whether I'm building software or
  995. 31:26I'm building, you know, you know, an
  996. 31:30acquisition, you know, a P firm or I'm
  997. 31:31building uh, you know, a chain of
  998. 31:34whitening stores, the actual the actual
  999. 31:37day-to-day is more or less the same once
  1000. 31:38you get high enough up in my opinion,
  1001. 31:40especially if you're, I'm assuming, kind
  1002. 31:42of a business strategy generalist.
  1003. 31:44>> So then your day-to-day from a boredom
  1004. 31:46perspective, they all end up here.
  1005. 31:50And so I would not use boredom as a
  1006. 31:51reason to not do something because if
  1007. 31:53you win then that's what happens,
  1008. 31:55>> right? So one two the pigeon hauling I
  1009. 31:57think you're just going to end up
  1010. 31:58getting better success for better people
  1011. 31:59and be able to charge all all the
  1012. 32:00reasons I talk about niche stuff. Um and
  1013. 32:04so for you my TLDDR is I do think that
  1014. 32:06you should just focus on the thing that
  1015. 32:08you have this massive track record in
  1016. 32:09that you also know how to you can crush
  1017. 32:11it for them.
  1018. 32:12>> Okay,
  1019. 32:13>> that's what I would do.
  1020. 32:14>> Cool. Thanks.
  1021. 32:15>> This is just a nice drawing.
  1022. 32:16>> So where do most businesses get stuck? I
  1023. 32:18mean, businesses get stuck at all
  1024. 32:20different levels. I mean, because all
  1025. 32:21you'd have to do is just look at the the
  1026. 32:23the revenue breakdown. It's like 95% of
  1027. 32:25businesses are less than a million
  1028. 32:26dollars a year. So, a lot of businesses
  1029. 32:28just like barely even get to the million
  1030. 32:30dollar in revenue point. Above that,
  1031. 32:33it's um I think it's one in 250, so it's
  1032. 32:354% get to $10 million a year. Um
  1033. 32:38>> so, is that a market problem or or an
  1034. 32:40operator problem?
  1035. 32:41>> Um I think it's almost an always an
  1036. 32:43operator problem. Like unless you like
  1037. 32:46in people will name these like really
  1038. 32:48random weird businesses where someone
  1039. 32:50like tries to come up with something
  1040. 32:51entirely new. Um but I see there's kind
  1041. 32:53of like three kind of types of big type
  1042. 32:56buckets of risk in terms of picking an
  1043. 32:57opportunity. You've got um like a
  1044. 33:00product market fit risk which is I'm
  1045. 33:02going to come up with something that no
  1046. 33:03one's ever done before and see if people
  1047. 33:05want it. That's like an Uber like we
  1048. 33:07like let's see if strangers will pick up
  1049. 33:08strangers in taxis like maybe it sounds
  1050. 33:09like may sound crazy at the time, right?
  1051. 33:11So that's a product market fit risk
  1052. 33:13issue. Those are in in my opinion
  1053. 33:14extremely risky. The second category are
  1054. 33:17uh technical risk issues. So like if I
  1055. 33:19just said, "Hey, I can come up with an
  1056. 33:20AI salesperson that can take all your
  1057. 33:22phone calls for you." I don't need to
  1058. 33:23guess whether people are going to want
  1059. 33:24that. They're for sure going to want it.
  1060. 33:26The problem is how likely you can
  1061. 33:27actually do it. It's the it's the
  1062. 33:28difficulty of actually solving the
  1063. 33:29problem, right? The Uber thing, it's
  1064. 33:31like, well, there's some technical risk
  1065. 33:32there, too. But will people even want
  1066. 33:34this versus they want it, I don't know
  1067. 33:35if I can deliver it. And then the third
  1068. 33:37category is what I would say is the the
  1069. 33:39vast majority of business owners, which
  1070. 33:40is just execution risk.
  1071. 33:43There's other lawn care businesses that
  1072. 33:44do $100 million a year. The path is
  1073. 33:46really literally in front of me.
  1074. 33:48>> How do you turn that profession into a
  1075. 33:51service, a side hustle, a real business?
  1076. 33:53What does what does that look like?
  1077. 33:55>> So, what's what's really nice if from
  1078. 33:56the prof the profession of the three is
  1079. 33:58by far the fastest angle for sure
  1080. 34:00because you already have the thing
  1081. 34:01that's valuable because you already do
  1082. 34:03exchange it for money. And so, the only
  1083. 34:05thing you actually have to add at that
  1084. 34:06point is promotion and conversion. So,
  1085. 34:07you have to say, how do I let people
  1086. 34:08know about this thing that I'm doing?
  1087. 34:10And secondarily, how do I get these
  1088. 34:11people once they find out to give me
  1089. 34:13money, right? And so from a letting
  1090. 34:15people know about it, I gave one of
  1091. 34:17eight ways of letting people know. So
  1092. 34:18there's warm outreach, so that's letting
  1093. 34:19people know one-on-one about your stuff.
  1094. 34:21There's cold outreach, which is
  1095. 34:22one-on-one to strangers. You've got uh
  1096. 34:24paid ads, right, which you can run um on
  1097. 34:26any platform. Um or you've got posting
  1098. 34:28content. Those are the only four things
  1099. 34:30that one person can do. Now,
  1100. 34:32>> that's a great breakdown. There's only
  1101. 34:34four things cuz you start thinking
  1102. 34:35there's a million things I have to do.
  1103. 34:37You've got strangers and people you know
  1104. 34:39and you've got oneonone and one to many.
  1105. 34:40That's the four box.
  1106. 34:42>> Now from those core four, you then
  1107. 34:44unlock four others,
  1108. 34:45>> which is that I can do oneonone uh
  1109. 34:48outbound or I can do or I can post
  1110. 34:49constant or I can run ads to get
  1111. 34:52customers who then get me more customers
  1112. 34:54to get affiliates or partners who get me
  1113. 34:55more customers to get employees who will
  1114. 34:58then do these things on my behalf to get
  1115. 34:59me more customers or to get agencies who
  1116. 35:02will then do it as v you know as a
  1117. 35:03vendor on my behalf. And so the first is
  1118. 35:05the everyone must start with the core
  1119. 35:07four. Even if you get, you know, a bunch
  1120. 35:09of, you know, partners who then promote
  1121. 35:10on your behalf, you still started with a
  1122. 35:12message that you sent to somebody,
  1123. 35:14right? And so the core four is the first
  1124. 35:16activity that you must do in order to
  1125. 35:18promote. These other things are higher
  1126. 35:19leverage. That makes sense. But this is
  1127. 35:20the core four that you start with. Once
  1128. 35:22you have someone who's responding to you
  1129. 35:24and say, "Hey, I'm interested in your
  1130. 35:25stuff." Uh, which takes someone from a
  1131. 35:27contact to an engaged lead, right?
  1132. 35:28They've shown interest. Then we
  1133. 35:29basically have to take them from engaged
  1134. 35:31to ideally somebody who's going to buy,
  1135. 35:33right? And so that process um at the
  1136. 35:36most basic level is going to be a
  1137. 35:37conversation that leads to a conversion,
  1138. 35:40right? And so I have um a very simple
  1139. 35:42framework that I that I encourage people
  1140. 35:43who are starting out to follow which I
  1141. 35:45call closer. Um and so it's an acronym
  1142. 35:48so it's easy to remember. So C stands
  1143. 35:49for clarify which you begin the
  1144. 35:51conversation like hey why'd you respond
  1145. 35:53to my thing? Right? And the nice thing
  1146. 35:54is that whenever you promote you only
  1147. 35:56are really going to have a conversation
  1148. 35:58with someone who engages back right so
  1149. 36:00you always have the reason why right at
  1150. 36:01the front. So what made you what made
  1151. 36:02you comment on my post? What made you DM
  1152. 36:04me after that? What made you uh respond
  1153. 36:06to my ad? What made you u even respond
  1154. 36:08to my my original message or call?
  1155. 36:10Right? So that you have that reason. So
  1156. 36:11what made you do that? Clarify. Then you
  1157. 36:13have L, which is you label them with a
  1158. 36:15problem. So okay, so what I'm hearing is
  1159. 36:17uh this is problem and this is what
  1160. 36:18you're trying to solve. Does that sound
  1161. 36:19about right? Okay, cool. Then we go to
  1162. 36:21O, which is overview their past
  1163. 36:22experiences. And so here we're simply
  1164. 36:24asking them more or less the same four
  1165. 36:26questions, which is okay, what have you
  1166. 36:28done so far? How did that work for you?
  1167. 36:29Uh what was good? What was bad? And then
  1168. 36:31we try and tie that to our solution, the
  1169. 36:33pieces that we can solve. It's like, oh,
  1170. 36:34I think you might like this because we
  1171. 36:35have this other element. I'll get to
  1172. 36:36that later, but okay, this is great.
  1173. 36:38What else have you done? What else have
  1174. 36:39you done? And so that's kind of the pain
  1175. 36:40cycle. And the reason the pain cycle is
  1176. 36:42important is because in order to
  1177. 36:43increase motivation in the short term,
  1178. 36:46we have to basically expand the
  1179. 36:48deprivation around the thing that they
  1180. 36:50want. And so we have to we have to
  1181. 36:52increase its priority in the short term
  1182. 36:53to get them to take action. And that's
  1183. 36:55why that that cycle is so important. The
  1184. 36:57fourth is S, which is we sell the
  1185. 36:59vacation. And so we want to talk about
  1186. 37:00the outcomes of what the experience is
  1187. 37:02going to be like once the problem's
  1188. 37:03solved. Uh rather than uh just having
  1189. 37:06some long-winded pitch. And what's very
  1190. 37:07interesting about the cell portion is
  1191. 37:08that most people talk way too much. We
  1192. 37:10try and get it to under 320 words. So it
  1193. 37:13doesn't like people if you can if you
  1194. 37:15can very accurately describe someone's
  1195. 37:18existing condition to them and say so it
  1196. 37:20sounds like you're struggling with this
  1197. 37:21and it sounds like you're struggling
  1198. 37:22with this and it sounds like you're
  1199. 37:23struggling with this and if we solve
  1200. 37:24this one this is what unlocks. We solve
  1201. 37:25this one this is what unlocks. And we
  1202. 37:26solve this one unlocks. Is that about
  1203. 37:28right? They're like yeah. It's like we
  1204. 37:29can totally help you. A lot of times you
  1205. 37:32actually don't need to say if you nail
  1206. 37:33the the pain part. The pitch is very
  1207. 37:35easy. And so I am a big believer in
  1208. 37:37having three points in whatever pitch
  1209. 37:38you have. So you can always chunk it up.
  1210. 37:40You know, like I have our attract,
  1211. 37:41convert, deliver. You have okay, how do
  1212. 37:42we get people to find out? How do we
  1213. 37:43convert them? And how do we give them
  1214. 37:44the stuff? Right? Having three elements
  1215. 37:46of whatever it is. I mean, I used to do
  1216. 37:48sales scripts for, you know, different
  1217. 37:49companies back in the day. So it was
  1218. 37:50like I had a mortgage lead company and
  1219. 37:51they're like, okay, well the the leads
  1220. 37:53are, you know, timely. You want them to
  1221. 37:54be qualified and you want them to be
  1222. 37:55exclusive. Okay, great. If you're in
  1223. 37:57fitness, it's like you need you need a
  1224. 37:59you need a workout, you need to eat
  1225. 38:00right, and you need to have
  1226. 38:01accountability. If you have all three,
  1227. 38:02then you can't fail, right? And so
  1228. 38:03there's always three. And then with each
  1229. 38:05of those three, I have kind of in the
  1230. 38:06back pocket a little anecdote that to
  1231. 38:09give an example of that. So that way it
  1232. 38:10makes it more real for the person rather
  1233. 38:12than explaining all the sets and reps
  1234. 38:14and all that stuff. No one cares. That's
  1235. 38:15why it's selling the vacation, not the
  1236. 38:16plane flight. Uh we're not going to sell
  1237. 38:18how we're going to get there. We're
  1238. 38:18going to sell where we're going to go.
  1239. 38:19>> And so once we do S, then we go to E. So
  1240. 38:21at that point, we ask for the sale. If
  1241. 38:23they say no, then E and R come into come
  1242. 38:25into uh come into play. E is explaining
  1243. 38:27away their concerns. There's only five,
  1244. 38:29right? They're going to have a timing
  1245. 38:30issue. I've got a lot going on right
  1246. 38:31now. They have a money issue. I don't
  1247. 38:32think it's worth it. Uh they have a
  1248. 38:35decision maker problem, which is I don't
  1249. 38:37have the authority to make the decision.
  1250. 38:38I need someone else's permission. Uh
  1251. 38:40they're going to have a uh a stall
  1252. 38:42issue, which is let me think about it.
  1253. 38:44And then there's fifth is preferences.
  1254. 38:45So I don't like this particular thing
  1255. 38:47about your product or solution.
  1256. 38:49>> Um which is just saying that they want
  1257. 38:50your results a different way. And so
  1258. 38:53basically once you understand how to
  1259. 38:54overcome each of those five issues,
  1260. 38:56which they are all actually just uh
  1261. 38:57fallacies in decision-m. So if it's
  1262. 39:00timing issue, it's not really a time
  1263. 39:02thing, it's a priorities thing. If it's
  1264. 39:03a money thing, it's not really a money
  1265. 39:04thing, it's a value thing. If it's a
  1266. 39:06decision-maker thing, it's really that
  1267. 39:07they need support, not permission. And
  1268. 39:08then we rely on past agreements in order
  1269. 39:10to say, "Hey, well, your husband knows
  1270. 39:12that you're overweight, right? Do you
  1271. 39:13think he wants you to stay overweight?"
  1272. 39:14No. Then why would he be against you
  1273. 39:15doing something to change that, right?
  1274. 39:16So just walking through those and I go
  1275. 39:18through all them, but that's [laughter]
  1276. 39:20>> No, I love it.
  1277. 39:21Yeah, this is it's a master class, man.
  1278. 39:25>> Um, and then and then from a stalling
  1279. 39:27perspective, it's actually helping
  1280. 39:28someone make a decision because a lot of
  1281. 39:29people don't know how to decide because
  1282. 39:31you will have this conversation far more
  1283. 39:33than every person you talk to. People
  1284. 39:34maybe only have five 10 sales
  1285. 39:36conversations a year. If you are selling
  1286. 39:38for a business, you'll have four or five
  1287. 39:40a day. And so, you should absolutely
  1288. 39:41always be more equipped than they are to
  1289. 39:43solve the problem. Um, the one that I
  1290. 39:45skipped was preferences, which is, you
  1291. 39:47know, I like, uh, hey, I I really want,
  1292. 39:49you know, my my my friend Charlotte, she
  1293. 39:50lost 30 lbs doing your thing, but can I
  1294. 39:52just keep eating the food that I'm
  1295. 39:54currently eating? And so, they want
  1296. 39:55their results your way. And so, the
  1297. 39:57easiest way to explain around that is if
  1298. 39:58you change the variables, change the
  1299. 39:59outcome. Do you like the outcome? Yeah.
  1300. 40:00Well, then don't change the variables.
  1301. 40:02>> And this is the only thing that I can
  1302. 40:03give you confidence in. And the question
  1303. 40:04is, is
  1304. 40:06>> you eating the food you want more
  1305. 40:07important than you looking the way you
  1306. 40:08want to look? And that's a real
  1307. 40:10question. And if the person says yes, it
  1308. 40:11is and it's like okay, well then
  1309. 40:13nothing's going to change if you don't
  1310. 40:14change.
  1311. 40:14>> Yeah.
  1312. 40:15>> And so then you get to have a real
  1313. 40:16conversation. But each of those those
  1314. 40:17are the fundamental kind of ways of
  1315. 40:18getting over them. And so once you
  1316. 40:20explain away the concerns you after each
  1317. 40:22explanation, you always ask again. So
  1318. 40:24does like does that does that help that?
  1319. 40:26Does that does that um does that solve
  1320. 40:28that for you? Great. So you ready to
  1321. 40:30move forward? You ready to do whatever
  1322. 40:32the next thing is? And then finally is
  1323. 40:33R. And R actually happens after the sale
  1324. 40:35and it's something that I added years
  1325. 40:37later in my career. It used to just be
  1326. 40:38close. Um but the R um is reinforce the
  1327. 40:42decision. So in the 24 hours post
  1328. 40:44purchase is when the vast majority of
  1329. 40:45people either have you know cold feet or
  1330. 40:47they regret or you can reinforce it and
  1331. 40:49it becomes a a super positive right. And
  1332. 40:51so people believe it or not there's tons
  1333. 40:52of research that supports this is that
  1334. 40:54they will make a decision about your
  1335. 40:56business based on the first 24 hours
  1336. 40:58post purchase. So it's this huge moment
  1337. 41:00where you can make a first impression
  1338. 41:02that preframes the remainder of the of
  1339. 41:05the relationship that you have with
  1340. 41:06them. And so being incredibly dialed of
  1341. 41:08like, hey, so you bought let me tell you
  1342. 41:10what the next steps are going to be.
  1343. 41:11We're going to take these steps and
  1344. 41:12we're going to tie that to goal, right?
  1345. 41:13So you said you wanted these three
  1346. 41:15things. The way that we're going to
  1347. 41:16solve these three things is these three
  1348. 41:17steps. These are the actions you take.
  1349. 41:18We're going to meet tomorrow at this
  1350. 41:19time. I'll see you there. Or if you have
  1351. 41:21a, you know, onboarding rep, then you'd
  1352. 41:22go from there. But that fundamentally is
  1353. 41:24how you'd have the conversion
  1354. 41:25conversation. And so to loop back to if
  1355. 41:27I'm a professional, how do I do this?
  1356. 41:29It's like, well, you're going to use the
  1357. 41:30core four. You're going to reach out to
  1358. 41:31people. Once they respond, you'll
  1359. 41:33initiate the conversation. where you go
  1360. 41:34through the closure framework and then
  1361. 41:35you make them an offer to do your stuff
  1362. 41:38which will be either moonlighting or you
  1363. 41:39know in the morning. And what's really
  1364. 41:40interesting is that people think that
  1365. 41:42their 9 to5 is getting in the way of
  1366. 41:44their dreams when it's really they're 5
  1367. 41:45to 9. And so 5:00 a.m. to 9:00 a.m. it's
  1368. 41:48like you're it's four prime hours and
  1369. 41:50then 5:00 p.m. to 9:00 p.m. it's another
  1370. 41:53four prime hours. So it's like you've
  1371. 41:54got eight you've got a full workday that
  1372. 41:56you can work which I strongly recommend.
  1373. 41:58I think a lot of people are big on the
  1374. 41:59burn the boats thing and I think there's
  1375. 42:01a time and a place for that. But if you
  1376. 42:03have a family and you've got a mortgage,
  1377. 42:04I would recommend you keep your job.
  1378. 42:06>> I agree.
  1379. 42:07>> And then supplement your income. And
  1380. 42:09then at the point where your
  1381. 42:10supplemental income in your off time
  1382. 42:12surpasses your your full-time income,
  1383. 42:15that is when I say make the jump. And
  1384. 42:17for me, cuz I actually, believe it or
  1385. 42:18not, tend to be a relatively riskaverse
  1386. 42:20person. I would say if you do that for 6
  1387. 42:21months because there's going to be
  1388. 42:22volatility
  1389. 42:23>> um in the business. And I'll also just
  1390. 42:26play out the next problem that they're
  1391. 42:27going to have if that's all right.
  1392. 42:28>> Ah, go for it.
  1393. 42:29>> So,
  1394. 42:30>> so much value, man. so much value.
  1395. 42:32>> So volatility is a symptom of
  1396. 42:34insufficient volume. And so if you feel
  1397. 42:36like you're like, man, how, you know, I
  1398. 42:38got a couple customers and then, you
  1399. 42:39know, the the leads stop coming in. It's
  1400. 42:41like, well, you're doing insufficient
  1401. 42:43volume. You're not doing enough of the
  1402. 42:44core four. We have to post more content.
  1403. 42:46We have to post more ads. We have to do
  1404. 42:48more reachouts, right? That's what we
  1405. 42:49have to do. And so if you think, okay,
  1406. 42:51well, I've been doing these reachouts
  1407. 42:52and, you know, no one's responding or
  1408. 42:54things like that. One, we need to make
  1409. 42:55sure that the offer that we have is
  1410. 42:56good, which I think we started with the
  1411. 42:575 hour thing. I think it's a great first
  1412. 42:58offer. But, you know, under that
  1413. 43:00assumption, if we do this, I have a rule
  1414. 43:02of 100, which is that you do 100 uh per
  1415. 43:04day. So, that means you're doing either
  1416. 43:06a hundred minutes that you're putting
  1417. 43:07into posting content and you post and
  1418. 43:09you post, to be very clear, [laughter]
  1419. 43:11and you post uh you you spend $100 a day
  1420. 43:14on ads, uh or you do 100 reachouts. And
  1421. 43:17if you want to be crazy, you can do all
  1422. 43:18three. And so, in those in those in
  1423. 43:20those scenarios, uh the key is that you
  1424. 43:22have to keep going. And so if you get,
  1425. 43:23let's say you do the rule of 100 and you
  1426. 43:26get one sale a week, okay? Then if you
  1427. 43:29want to, that would give you four sales
  1428. 43:30a month roughly. If you're like, man, I
  1429. 43:32want to go from four sales a month to to
  1430. 43:3416 sales a month. The nice thing is that
  1431. 43:36you actually have a clear input output
  1432. 43:38equation, which is that, okay, it costs
  1433. 43:40me 700 primary, you know, efforts to get
  1434. 43:44one sale. And so that volatility feels
  1435. 43:47like it's only one, but it's because
  1436. 43:48you're not doing enough. If I take that
  1437. 43:50700 and do 700 per day, then all of a
  1438. 43:53sudden I'll be making one sale a day.
  1439. 43:55And fundamentally, that little
  1440. 43:56compression process is the only thing
  1441. 43:58that separates very small businesses
  1442. 43:59from very large businesses. Most small
  1443. 44:01business owners have no idea how much
  1444. 44:04more volume the guys who were ahead of
  1445. 44:06them put out. I remember I had a
  1446. 44:07conversation at the very beginning of me
  1447. 44:08deciding to make content after I sold
  1448. 44:10the company where I said, "Hey, you
  1449. 44:12know, I I really want to learn this
  1450. 44:13Instagram game um and content game." And
  1451. 44:15so I talked to somebody who was a big
  1452. 44:17big influencer and I said, you know, can
  1453. 44:20you can you analyze my stuff and tell me
  1454. 44:21what I'm doing wrong? And he said,
  1455. 44:23"Dude, you're not doing anything wrong.
  1456. 44:25You're just doing too little."
  1457. 44:26[laughter]
  1458. 44:27And so he said, he said, "Pull up your
  1459. 44:28Instagram." And I pulled it up. Uh, and
  1460. 44:30I think I was doing like a post every
  1461. 44:32other day or something like that. And
  1462. 44:33he's like, "Dude, I got four posts a
  1463. 44:34day." And I was like, "Whoa." And then
  1464. 44:36he said, "Pull up your LinkedIn." And I
  1465. 44:38I don't think I posted on LinkedIn. He's
  1466. 44:39like, "I got 10 posts a day." And he's
  1467. 44:40like, "Pull up your pull up your
  1468. 44:41Twitter." At the time, now X. He's like,
  1469. 44:43"I had nothing." Right. So he he went
  1470. 44:45side by side. He's like, "I'm putting
  1471. 44:46out 70 80 a day and you're putting out
  1472. 44:48one every other and you're complaining."
  1473. 44:49And I was like, "Got it."
  1474. 44:51>> And so the most people dramatically
  1475. 44:53underestimate the amount of volume that
  1476. 44:55is required and that volume has a great
  1477. 44:57feedback loop for skill because you do
  1478. 44:59these iterations and you will suck
  1479. 45:02>> and that is okay. And as long as you
  1480. 45:04like the process that I have for
  1481. 45:05improving any part of any system is just
  1482. 45:08do a tremendous amount of volume. Let's
  1483. 45:09say we do a 100 whatevers. We look at
  1484. 45:11the top 10% of of the ones that got the
  1485. 45:13highest response rate or the ones that
  1486. 45:14got the most views or the ads that got
  1487. 45:15the most clicks. We say, "Okay, what was
  1488. 45:17different about these top 10% compared
  1489. 45:19to the other 90?" And so the next
  1490. 45:20hundred we do, we say, "Let's just try
  1491. 45:22and just do the thing we did in the top
  1492. 45:2310%. We do it again." And that continual
  1493. 45:25refinement process has been the key to
  1494. 45:27all the stuff that we've done is just
  1495. 45:29look at what worked, do more of that.
  1496. 45:31And so if you were in the professional
  1497. 45:32bucket, that is more or less kind of the
  1498. 45:34approach that I would take to get that
  1499. 45:35first dollar.
  1500. 45:36>> Everyone needs to listen to that 15
  1501. 45:38minutes every day. [laughter]
  1502. 45:39I'm not kidding. That was the most
  1503. 45:41amount of value I think has ever been
  1504. 45:42packed into 15 minutes that I've ever
  1505. 45:45heard in my entire life. And I'm not
  1506. 45:46kidding. That is such brilliant,
  1507. 45:49brilliant advice. Totally broken down
  1508. 45:51step by step. I mean, you could I mean,
  1509. 45:54you can make like 70 posts off of just
  1510. 45:56the last 15 minutes. It was so No. And
  1511. 45:58and I mean that. I'm not just saying
  1512. 45:59that because right now as you're
  1513. 46:01speaking, I've got so many friends that
  1514. 46:02I've got in my head that are exactly at
  1515. 46:05that point. And it's either the volume
  1516. 46:07that's messing them up. It's either not
  1517. 46:09having the plan to how do you pitch?
  1518. 46:11>> You helped me turn my senior design
  1519. 46:13project at college into my business.
  1520. 46:15Last year we did 150 and I want to get
  1521. 46:17to 500.
  1522. 46:18>> What do you sell?
  1523. 46:19>> We do digital business cards for
  1524. 46:20primarily in real estate.
  1525. 46:22>> Digital business cards for real estate.
  1526. 46:23>> Uh I'm the only salesperson. I have a
  1527. 46:25few vendors.
  1528. 46:26>> What's the value prop of a digital
  1529. 46:28business card?
  1530. 46:28>> It's like Linkree on steroids. Linkree,
  1531. 46:31your phone and your CRM all connected.
  1532. 46:33So yeah. What do you think?
  1533. 46:36>> But you want to grow this. So, just to
  1534. 46:39be sure, I'm not trying to sell. I just
  1535. 46:41want to make money and then sell more
  1536. 46:42expensive things later. Right now, I'm
  1537. 46:44just using this to make money.
  1538. 46:46>> To make money?
  1539. 46:46>> Yes.
  1540. 46:47>> Yeah. Yeah. No. Heard,
  1541. 46:49>> dude. I think I think if you sold
  1542. 46:52something else, you'd make way more
  1543. 46:53money.
  1544. 46:53>> I agree.
  1545. 46:54>> Okay. [laughter]
  1546. 46:59>> It's a hard pitch.
  1547. 47:01Like, what you have is a hard pitch
  1548. 47:03because I'd be like, "Your digital
  1549. 47:05business card is here's my Instagram.
  1550. 47:06That's my digital business card. If you
  1551. 47:08want to find out more about me, watch
  1552. 47:09some content,
  1553. 47:11you know. Um
  1554. 47:14[laughter]
  1555. 47:16Um Okay. Uh what what else are you into
  1556. 47:20selling, man? Like I just [laughter]
  1557. 47:22I I just I don't know if this is You
  1558. 47:24obviously have the skill of sales and so
  1559. 47:26I'd rather you just like use that on a
  1560. 47:27better opportunity vehicle.
  1561. 47:29>> Got it. Um
  1562. 47:32Okay. It's
  1563. 47:33>> like this world is just crumbling.
  1564. 47:35[laughter]
  1565. 47:37You want to hire me?
  1566. 47:39>> Well, if you can close. [laughter]
  1567. 47:41>> Yeah, sure.
  1568. 47:44>> Ari, is Ari over there?
  1569. 47:46>> Well, there's Stephanie. Stephanie's
  1570. 47:47right there. Stephanie's works in our
  1571. 47:48recruiting. You can talk to
  1572. 47:49[clears throat]
  1573. 47:49>> Okay, Stephanie will talk. But on the
  1574. 47:50real note, though, um
  1575. 47:51>> Oh, that wasn't real. That's not a real
  1576. 47:53offer. All right.
  1577. 47:56Neither was mine.
  1578. 47:58>> Two can play that game.
  1579. 47:59>> Um on a real note though, like I don't
  1580. 48:03know what I'm doing. What do I do in the
  1581. 48:04meantime to make money essentially?
  1582. 48:06>> Yeah.
  1583. 48:06>> So, uh you were selling. So, who had
  1584. 48:08this idea for this digital business?
  1585. 48:09Well, there's your senior whatever
  1586. 48:10thing, right? Your senior project.
  1587. 48:12>> Yeah. One of the big issues I take with
  1588. 48:14um and when I do my entrepreneur talks
  1589. 48:16at like colleges and stuff. Um the big
  1590. 48:19thing that I that I hate about those
  1591. 48:21classes is that they try and make
  1592. 48:22seniors invent something. It's like it's
  1593. 48:25very like inventionheavy. Like everyone
  1594. 48:27thinks it's Shark Tank, like I have to
  1595. 48:28invent something that doesn't exist.
  1596. 48:30when you can pretty much just like go
  1597. 48:31look at any business that exists and
  1598. 48:33just do that and probably make way more
  1599. 48:35money. Like you start a lawn care
  1600. 48:36business tomorrow like knocking door to
  1601. 48:38door and probably get to two or three
  1602. 48:39million dollars a year just with your
  1603. 48:41existing skill set.
  1604. 48:44>> Like you're able to, you know, shake
  1605. 48:45hands and kiss babies and clothes. And
  1606. 48:47so like
  1607. 48:48>> like you could sell solar and make you
  1608. 48:51know 800 grand a year on your own
  1609. 48:53income. So, I'm like I'm just saying
  1610. 48:55like there's there's like I think I
  1611. 48:57would be looking at So, when I was when
  1612. 48:59I was doing the presentation yesterday,
  1613. 49:00I talked about how like now I look for
  1614. 49:02products that people don't cancel.
  1615. 49:05I would look for products that people
  1616. 49:06don't cancel. Probably the the people
  1617. 49:08that are similar to who you already sell
  1618. 49:10to. I would look for that product. Um,
  1619. 49:12and then I would use all my sales skills
  1620. 49:14on that rather than trying to explain to
  1621. 49:15them why they need a digital business
  1622. 49:17card.
  1623. 49:18>> Got it. Basically, for your current
  1624. 49:19pitch to work, you have to you have to
  1625. 49:21create a problem and then solve a
  1626. 49:24problem all within one presentation,
  1627. 49:26right? And also explain some stuff that
  1628. 49:27they don't understand how it works,
  1629. 49:28right? So, it's kind of like three
  1630. 49:29things. I'd rather just like talk to
  1631. 49:31somebody who immediately already knows
  1632. 49:33the problem that they have and I'd be
  1633. 49:34like, I can solve that. And I know from
  1634. 49:37the history of that industry that they
  1635. 49:39don't cancel and that they're just going
  1636. 49:41to buy from me because they like me
  1637. 49:42better. Would you recommend that I get a
  1638. 49:45like a sales position at another company
  1639. 49:47or just like sell more expensive stuff?
  1640. 49:49>> Definitely not here. So [laughter]
  1641. 49:53um no, I mean fundamentally every
  1642. 49:54entrepreneur is a salesman at heart.
  1643. 49:56Like we're the promoters and so like you
  1644. 49:58can obviously sell for somebody else or
  1645. 50:00you can sell for yourself. Um a good way
  1646. 50:02to learn a new industry is to sell
  1647. 50:03within that industry, kind of learn the
  1648. 50:05ropes and then try to basically just
  1649. 50:06figure out lead genen uh for it. Once
  1650. 50:08you have that, then you have lead genen
  1651. 50:10and sales. And so the only thing that
  1652. 50:11you'd really need would be delivery. If
  1653. 50:13you're good at sales, um, and good at
  1654. 50:15training sales, which is a different
  1655. 50:16skill, um, then it comes down to like,
  1656. 50:19can I like this is where like insurance
  1657. 50:20sales are incredibly profitable. Like
  1658. 50:22there's really no delivery. You just
  1659. 50:24sell the product, right? And then
  1660. 50:25there's these massive behemoths that
  1661. 50:27that deliver the risk essentially. Um,
  1662. 50:30there's so many businesses that are
  1663. 50:32basically demand constrained where
  1664. 50:33people stick. Uh, you just want to find
  1665. 50:36one of those that you like that caters
  1666. 50:37to the existing avatar you currently
  1667. 50:39sell to because you already know that
  1668. 50:40avatar. Well, and if we're talking speed
  1669. 50:42to money. Um, and then sell that.
  1670. 50:44>> Got it. Thank you, Alex. I'll switch
  1671. 50:46vehicles.
  1672. 50:47>> Okay. [laughter]
  1673. 50:49>> All right. [applause]
  1674. 50:52>> Sweet. I recently quit my job to go
  1675. 50:55full-time into starting a business, but
  1676. 50:58I am not sure what business to start. I
  1677. 51:01feel stuck in this analysis paralysis.
  1678. 51:03Oh man. Um,
  1679. 51:07okay. I'm going to give you actually
  1680. 51:09very tactical answer here. Instead of
  1681. 51:11just saying, "Well, obviously do just
  1682. 51:12pick one." You need to put limitations.
  1683. 51:14All right? You need to add constraints.
  1684. 51:16So if you if I said pick from everything
  1685. 51:17in the world, it's very hard to make
  1686. 51:19that, right? If I give you 25 different
  1687. 51:20jams to pick from, it's hard to pick
  1688. 51:22your favorite jam. If I give you two,
  1689. 51:23much easier, right? And so what you need
  1690. 51:25to do is give yourself constraints on
  1691. 51:27the question. This goes for everybody.
  1692. 51:29So instead of saying, "What business
  1693. 51:30should I start?" say what are the
  1694. 51:32requirements that I have for this
  1695. 51:33business. Do I want to be in person? Do
  1696. 51:35I want to be remote? Do I want this to
  1697. 51:37sell to businesses? Do I want to sell
  1698. 51:38consumers? Uh do I want to do phone
  1699. 51:40sales or do I want to do a checkout
  1700. 51:42based system? Do I want to get customers
  1701. 51:43from ads or do I want to do it from door
  1702. 51:45knockocking? Right? Like each of these
  1703. 51:47things is going to narrow down um
  1704. 51:49[clears throat] the types of business
  1705. 51:50that will be available to you. Do I want
  1706. 51:52a business that I'm going to have to put
  1707. 51:53capital in to start? Do I want one that
  1708. 51:54doesn't require capital? Um do I want to
  1709. 51:56have a business that uses a lot of
  1710. 51:58employees? It's going to be service
  1711. 51:59based. Do you want to be technology
  1712. 52:00based or product based? Right? Each of
  1713. 52:02those are decisions that you can make.
  1714. 52:03And if you're like, well, which one? I
  1715. 52:05promise you all of those can grow into
  1716. 52:07big businesses and it does depend on
  1717. 52:08your goals. But let's assume for the
  1718. 52:09sake of argument that you want to make
  1719. 52:10$100,000 a month in profit. All of those
  1720. 52:12paths can lead you there, right? And so
  1721. 52:14if you follow my stuff, I would
  1722. 52:16encourage you to sell fewer things to at
  1723. 52:18a more expensive price tag to fewer
  1724. 52:20people because it takes fewer customers
  1725. 52:22to make the amount of money that you
  1726. 52:23want to make to solve your current life
  1727. 52:25problems. Um, but the answer to your
  1728. 52:28question is that you have to add
  1729. 52:29constraints.
  1730. 52:29>> Hi, my name is Nadu Lawson. Um,
  1731. 52:32>> say that again.
  1732. 52:33>> Nadu Nadu
  1733. 52:34>> Lawson. Yes.
  1734. 52:35>> Easy.
  1735. 52:36>> All right.
  1736. 52:37>> So, um, we provide overnight care for
  1737. 52:40babies.
  1738. 52:41>> A
  1739. 52:42>> um
  1740. 52:44um our revenue last year was 1.2.
  1741. 52:48>> Cool.
  1742. 52:48>> And the goal is to uh grow to about 5
  1743. 52:52million.
  1744. 52:52>> Okay. Um the biggest challenge right now
  1745. 52:56it's um um one one key man risk.
  1746. 53:00>> Okay. Are you doing a lot of the
  1747. 53:02overnight babying?
  1748. 53:03>> No. Babysitting I guess type.
  1749. 53:04>> It's a franchise. So I'm the franchise
  1750. 53:06owner.
  1751. 53:07>> You're the franchiseor or franchisee?
  1752. 53:09>> Franchisee.
  1753. 53:10>> Okay. Got it.
  1754. 53:11>> Um so I do everything recruiting the
  1755. 53:15caregivers. Uh send them to work. You
  1756. 53:17know I do the consultation with the
  1757. 53:19families. Um, on the top of the day, I
  1758. 53:22have a full-time daytime job. So,
  1759. 53:25>> good for you. [laughter]
  1760. 53:27>> So,
  1761. 53:28>> what does your daytime job pay?
  1762. 53:29>> I'm an auditor.
  1763. 53:30>> Okay. Does that pay better than the
  1764. 53:31franchise?
  1765. 53:32>> No, at all.
  1766. 53:33>> Why are you doing that?
  1767. 53:34>> I don't know.
  1768. 53:35>> Okay. [laughter]
  1769. 53:36Glad we had this conversation. Um, what
  1770. 53:38is the net on your franchise?
  1771. 53:40>> Let mommy sleep.
  1772. 53:42>> No, no. Uh, what's the net the margin,
  1773. 53:44the profit?
  1774. 53:45>> Oh, um, about 250 300K.
  1775. 53:49>> Okay, got it. What are the top
  1776. 53:50franchises doing?
  1777. 53:53>> Um,
  1778. 53:55so the biggest one they have multiple
  1779. 53:57territories they are doing
  1780. 53:59>> but single store since you're single
  1781. 54:00store.
  1782. 54:00>> Oh, single. No, I have a four
  1783. 54:02territories.
  1784. 54:03>> How many stores are open?
  1785. 54:05>> Four.
  1786. 54:07>> So, okay. So, it's territory. So, you
  1787. 54:08don't have like obvious Okay. So,
  1788. 54:09there's no Do you have like a
  1789. 54:12>> Is there even a an address?
  1790. 54:14>> No.
  1791. 54:15>> Okay. So, yeah, you basically just have
  1792. 54:18a website. You take calls and you send
  1793. 54:20bodies.
  1794. 54:21>> Exactly.
  1795. 54:21>> Got it. Okay. Um, cool. All right. Uh,
  1796. 54:25so you have four markets, per se, that
  1797. 54:27you are letting mama sleep in.
  1798. 54:29>> And in total, so each one does about
  1799. 54:31$300,000 in revenue each territory.
  1800. 54:35>> Yes. Average.
  1801. 54:36>> Somewhere in there. Okay. Got it. Um,
  1802. 54:38and then so you're running 20-ish%
  1803. 54:40margins um on the 300. Correct.
  1804. 54:43>> Correct.
  1805. 54:44>> Okay. Got it. I'm guessing the number
  1806. 54:45one cost is payroll and marketing.
  1807. 54:47Yeah, I do have a marketing company that
  1808. 54:49just like um manage the Google ad.
  1809. 54:52>> Okay. In each of those territories, can
  1810. 54:54you generate more than 300? Like do you
  1811. 54:56think you can grow?
  1812. 54:56>> Oh, yeah. A lot of potential to grow.
  1813. 54:58>> Okay. Then what's the number one
  1814. 54:59territory doing?
  1815. 55:00>> Uh number one uh last year did about uh
  1816. 55:03half of million.
  1817. 55:04>> Yours or franchise wide?
  1818. 55:06>> No. Mine. I don't know how much they are
  1819. 55:08doing. Oh, really? Yeah. I don't really
  1820. 55:09>> interesting. Um okay, so you want to get
  1821. 55:11to 5 million. Do you want to open more
  1822. 55:12territories or make the ones you got
  1823. 55:13more profitable?
  1824. 55:15M
  1825. 55:17>> I don't know
  1826. 55:18>> what's average ticket.
  1827. 55:21How much did the average customer pay?
  1828. 55:23>> Uh well it's CL it just Yeah. Well I
  1829. 55:26would say about 25K.
  1830. 55:29>> 25K. Okay great. And that's for what
  1831. 55:31duration of time?
  1832. 55:32>> About 4 months.
  1833. 55:33>> Okay. So it's four months like newborns.
  1834. 55:35Is that the period?
  1835. 55:36>> Until they start sleeping three nights.
  1836. 55:37>> Got it.
  1837. 55:38>> Um okay great. So that's what 6K a month
  1838. 55:41somewhere in there. Um that's good. And
  1839. 55:46I mean, shoot, that means that you have
  1840. 55:48what? Four * 3 12 customers a year per
  1841. 55:53territory.
  1842. 55:55>> Yes,
  1843. 55:55>> that's not very much.
  1844. 55:57>> So, you can probably do a lot more than
  1845. 55:58that. Oh, yeah. There's definitely more
  1846. 55:59new mamas.
  1847. 56:01>> I'm guessing the ter unless the
  1848. 56:02territory is tiny, right? But
  1849. 56:04>> um Okay. So, then what stops you from
  1850. 56:06getting more leads to sell?
  1851. 56:09>> Fear.
  1852. 56:10>> Okay. Why?
  1853. 56:13Well, I think because I've been working
  1854. 56:16for someone for so long and we're just
  1855. 56:19comfortable and
  1856. 56:22>> can't just leave. [laughter]
  1857. 56:33I think everyone has a point where they
  1858. 56:35go pro
  1859. 56:37and you've been able to I think that you
  1860. 56:40you must have a lot of work ethic and
  1861. 56:42skill because you pulled out four
  1862. 56:44territories while keeping a full-time
  1863. 56:46job and you've made it work. So like
  1864. 56:49take that in for a moment. And when I
  1865. 56:51hear that I think to myself, this person
  1866. 56:53has a lot of competence and potential.
  1867. 56:56What if they actually spent their whole
  1868. 56:58time doing it? Imagine how much better
  1869. 57:00they do. And I just want you to have as
  1870. 57:03much confidence in you as I do.
  1871. 57:06>> Okay.
  1872. 57:08Okay.
  1873. 57:09>> So, what stops you from doing more
  1874. 57:11besides the fear? Could you just turn on
  1875. 57:13ads higher and then sell more people?
  1876. 57:16So the other thing is um I wanted to
  1877. 57:20hire people but I would don't I don't
  1878. 57:22know what you know what type of um work
  1879. 57:26they can do for me. So basically um I
  1880. 57:30mean there is um you got to know the
  1881. 57:33client and then know the caregiver in
  1882. 57:36order to match.
  1883. 57:37>> Yeah.
  1884. 57:38>> So
  1885. 57:38>> so do you have like a roster of nannies
  1886. 57:40on the sideline that you match?
  1887. 57:41>> Yes. I hire them as independent
  1888. 57:43contractors.
  1889. 57:44>> Got it. M understood. Okay. So, if you
  1890. 57:46spent more time on the phone talking to
  1891. 57:48clients that I'm guessing the marketing
  1892. 57:50company generates leads for, would you
  1893. 57:52be able to fill more slots with more
  1894. 57:54nannies? Because you'll be talking
  1895. 57:55basically your day is going to be
  1896. 57:56talking the phone to new moms and
  1897. 57:58nannies and doing this,
  1898. 57:59>> right?
  1899. 58:00>> That's the job, right? If you were able
  1900. 58:02to do that eight more hours a day, would
  1901. 58:04you be able to replace your income?
  1902. 58:06>> Oh, yeah. I mean, then let's do that.
  1903. 58:08[laughter]
  1904. 58:09>> Then let's do that.
  1905. 58:11>> If you want to hit 5 million? Yeah,
  1906. 58:14>> because I'll tell you because the
  1907. 58:15alternative is you don't you're not
  1908. 58:16making enough profit. You got 300,000
  1909. 58:18which is a lot of profit. I want to be
  1910. 58:20clear, but that $300,000 of profit if
  1911. 58:22you were to try and find somebody to do
  1912. 58:24what you're currently doing or who would
  1913. 58:26need to do that 8 hour plus per day job,
  1914. 58:29you probably eat up the majority of that
  1915. 58:30profit in order to find that good
  1916. 58:32person.
  1917. 58:32>> Okay?
  1918. 58:33>> And so for me, that actually feels
  1919. 58:35riskier than you leaving the job and
  1920. 58:37doing it yourself and spending eight
  1921. 58:38more hours knowing you already know how
  1922. 58:40to do it with the off hours of your day.
  1923. 58:43Okay,
  1924. 58:44>> so there's going to be risk. The
  1925. 58:46question is which risk would you rather
  1926. 58:47have? Would you rather risk bringing
  1927. 58:49someone on, eating the majority of your
  1928. 58:51profit and still having overhead? Or
  1929. 58:53would you rather risk not having the
  1930. 58:55income from your job, which pays you
  1931. 58:56less than this business does, and now
  1932. 58:58having eight more hours a day to go work
  1933. 59:00in the business and make the money back?
  1934. 59:01Which risk sounds bigger to you?
  1935. 59:03>> Oh, me doing everything. Yeah.
  1936. 59:05>> I'm 21 years old. I served in the army.
  1937. 59:08I had a tough life. Okay. I never gave
  1938. 59:10up on something. thing I wanted. I want
  1939. 59:13to succeed in business, but I'm solo and
  1940. 59:15it feels like too much.
  1941. 59:17Why does that feel like too much, man?
  1942. 59:19You don't even have employees.
  1943. 59:21It's way easier. You just got you to
  1944. 59:24manage.
  1945. 59:25Army's harder. One of my guys is in the
  1946. 59:27army. He's army's way harder, dude.
  1947. 59:29Literally, just again, go to somebody,
  1948. 59:32do the thing that they don't want to do.
  1949. 59:35Like many of you can start what I call
  1950. 59:36nuisance businesses. Like a lot of
  1951. 59:38people try to like this is I think this
  1952. 59:39is one of the big mistakes is thinking
  1953. 59:41that you need to somehow invent some new
  1954. 59:43category and become the next Facebook.
  1955. 59:4599% of people who make money look at the
  1956. 59:48market see businesses that already exist
  1957. 59:51there and say I think I could do that
  1958. 59:53too. And believe it or not you don't
  1959. 59:55actually have to try that hard to beat
  1960. 59:57business owners because many of them are
  1961. 59:59lazy and they have employees underneath
  1962. 1:00:02them who aren't very well trained
  1963. 1:00:03because they never train them very well.
  1964. 1:00:05I talked about one earlier today, right?
  1965. 1:00:07And so you don't have to beat the
  1966. 1:00:08business owner. You have to beat the
  1967. 1:00:10unmated unmotivated employee or account
  1968. 1:00:12rep at 123 Acme Co. to win. And the
  1969. 1:00:16pitch you just say is, "Hey, I'm
  1970. 1:00:17starting out. And so for the same price
  1971. 1:00:19as that guy, you actually get the owner
  1972. 1:00:21and you've got my cell phone and you
  1973. 1:00:22call me whenever you want and you can
  1974. 1:00:24harass me and I'm going to do everything
  1975. 1:00:25I possibly can because I want to get
  1976. 1:00:26your testimonial. I want to get a
  1977. 1:00:27referral and this is how I'm starting my
  1978. 1:00:28business." And guess what? People will
  1979. 1:00:30take a shot on you because you're right.
  1980. 1:00:32As long as you don't suck, you will be
  1981. 1:00:34better than the person who's been barely
  1982. 1:00:35trained. You always have an advantage
  1983. 1:00:38and when you start out there will always
  1984. 1:00:39be a room for the small player because
  1985. 1:00:41you will always try harder than somebody
  1986. 1:00:42who doesn't have the incentive of the
  1987. 1:00:43owner.
  1988. 1:00:45And so the only reason that you are
  1989. 1:00:46succeeding right now is because of
  1990. 1:00:47deficiency of skills. Period. Not
  1991. 1:00:49because business is hard. It's just
  1992. 1:00:51because it has more steps. That's it.
  1993. 1:00:56Okay? I mean, let's be real. Tying your
  1994. 1:00:58shoes was hard when you were four. You
  1995. 1:01:00just know how to do it yet. It's not
  1996. 1:01:01hard now cuz you know how to do it. So
  1997. 1:01:03everything you don't know how to do
  1998. 1:01:04feels hard until you learn how to do it.
  1999. 1:01:05How do you learn how to do it? You try
  2000. 1:01:07and you get feedback loops and you find
  2001. 1:01:09out why you suck.
  2002. 1:01:10>> So you sell fitness coaching. You're
  2003. 1:01:11doing $250,000 a year and you're not
  2004. 1:01:13sure about what you want to do with your
  2005. 1:01:14life. Okay, go for it.
  2006. 1:01:17>> So yeah, I mean I'm preparing for
  2007. 1:01:19medical school next year mentoring and I
  2008. 1:01:22yeah, I'm running this fitness company
  2009. 1:01:23as well which I'm passionate about
  2010. 1:01:25>> and ideally we would like to be at, you
  2011. 1:01:28know, seven figures, you know, just
  2012. 1:01:30running it.
  2013. 1:01:31>> And the medical school process is
  2014. 1:01:33slowing that down. But my endgame is is
  2015. 1:01:36really looking at the branding, the
  2016. 1:01:38long-term play. Like when I see what
  2017. 1:01:39you've done adds to branding uh around
  2018. 1:01:42making the greatest impact preventive
  2019. 1:01:44health and and medicine possible. So
  2020. 1:01:47>> that's kind of where I'm at trying to
  2021. 1:01:49figure out how to think about it all.
  2022. 1:01:50The timing, the sequencing.
  2023. 1:01:52>> What's the question?
  2024. 1:01:53>> Um how do I go about this process of
  2025. 1:01:56balancing both? Is that even possible?
  2026. 1:01:59And and achieving both.
  2027. 1:02:02Well, you already are achieving both.
  2028. 1:02:04>> That's true. Yeah. The business has been
  2029. 1:02:06declining though.
  2030. 1:02:08>> Declining.
  2031. 1:02:09>> Yeah. So, it's it's
  2032. 1:02:10>> it went from like 320 to 270ish last
  2033. 1:02:14year. It's still Yeah. small. So,
  2034. 1:02:17>> I'm interesting volat,
  2035. 1:02:20you know, you missed a week or two. Um,
  2036. 1:02:22but it sounds like the I'm gonna say
  2037. 1:02:26back to what I think the question is,
  2038. 1:02:27which is like, should I quit medical
  2039. 1:02:29school to pursue this fitness thing all
  2040. 1:02:32in or does it make more sense for me to
  2041. 1:02:33forgo some income today to have MD next
  2042. 1:02:36to my name so that I could potentially
  2043. 1:02:37make more in the future?
  2044. 1:02:40>> It's not about making more. I think it's
  2045. 1:02:42it's also about, you know, my vision
  2046. 1:02:44would be to write books, speak around
  2047. 1:02:45the world, and be an expert in
  2048. 1:02:47preventive health medicine.
  2049. 1:02:48>> Do all that without an MD.
  2050. 1:02:54How how
  2051. 1:02:55>> I mean, can you name me some of the big
  2052. 1:02:58uh health experts that aren't MDs?
  2053. 1:03:03>> Um, not at the level that I've thought
  2054. 1:03:06of like Dr. Hyman or Peter Aia.
  2055. 1:03:09>> Okay.
  2056. 1:03:10>> Um,
  2057. 1:03:11>> how many years left you have?
  2058. 1:03:13>> How many years left?
  2059. 1:03:14>> Oh, I'm just starting next year. So,
  2060. 1:03:16that would be the plan. Yeah.
  2061. 1:03:18>> Do your parents want you to be an MD?
  2062. 1:03:20They don't care.
  2063. 1:03:21>> After all the success I've had the
  2064. 1:03:23business,
  2065. 1:03:24>> well, before I before I started the
  2066. 1:03:28business, I was pressured immensely. But
  2067. 1:03:30>> uh after all the success where I'm in a
  2068. 1:03:33place where with the assets I've
  2069. 1:03:34accumulated, gratefully I don't have to
  2070. 1:03:36do it. But it just it's calling me. I've
  2071. 1:03:38been volunteering in the nonprofit space
  2072. 1:03:40and with uh
  2073. 1:03:41>> What are you so split about, dude? Like
  2074. 1:03:43I mean you're going to you give what,
  2075. 1:03:45seven years or six more years and then
  2076. 1:03:47you're an MD?
  2077. 1:03:49I mean, if you if you if Dr. Tia and the
  2078. 1:03:52Aean Clinic and you know, Huberman and
  2079. 1:03:54all that stuff. Well, Hubman's a PhD,
  2080. 1:03:56right? He's not an MD.
  2081. 1:03:57>> Um, and Tia, is he an MD or PhD?
  2082. 1:04:00>> He's an MD. Yeah,
  2083. 1:04:01>> he's an MD.
  2084. 1:04:01>> Yeah.
  2085. 1:04:05>> If it's like I want to be a doctor, then
  2086. 1:04:06go be a doctor. Okay. You know, um
  2087. 1:04:09>> the trade is that you're going to give
  2088. 1:04:10six years and you're going to under earn
  2089. 1:04:12for the next six
  2090. 1:04:13>> and then you'll earn more later. How
  2091. 1:04:15would you build a brand around it in the
  2092. 1:04:17greatest in the best way possible? Doc
  2093. 1:04:19>> being a doctor or being not a doctor
  2094. 1:04:21>> going down that path or would you
  2095. 1:04:22document the whole journey? What would
  2096. 1:04:23you do for like brand leverage in the
  2097. 1:04:25long like the best long-term way
  2098. 1:04:27possible?
  2099. 1:04:29>> I mean what's going to matter more is
  2100. 1:04:30that once you become a doctor than that
  2101. 1:04:32like you're using the establishment as
  2102. 1:04:34your brand credibility.
  2103. 1:04:36>> You can also just like so it's not a
  2104. 1:04:38fair comparison if we're being real,
  2105. 1:04:39right? Right. It's not a fair comparison
  2106. 1:04:41to say uh would me with an MD be more
  2107. 1:04:43successful than me without an MD. It's
  2108. 1:04:45more would me with an MD starting with a
  2109. 1:04:49six-year
  2110. 1:04:50uh not head start, whatever the reverse
  2111. 1:04:53of that is.
  2112. 1:04:54>> Uh be more advanced than me with
  2113. 1:04:56six-year head start without an MD.
  2114. 1:05:00So, which of those do you think? But you
  2115. 1:05:02don't want to make money. I can't
  2116. 1:05:03remember what was the whole thing. the
  2117. 1:05:04goal isn't like making
  2118. 1:05:06>> this is why just so you guys know my
  2119. 1:05:08biggest pet peeve in the world is that
  2120. 1:05:11>> um because and I'll tell you why I'll
  2121. 1:05:13tell you why
  2122. 1:05:14>> this decision is so hard for you because
  2123. 1:05:16you have nothing to optimize against
  2124. 1:05:19like solve my life decision what do you
  2125. 1:05:21want don't know hard to solve right if
  2126. 1:05:24you said I want to make more money cool
  2127. 1:05:26easy leverage to pull make big number go
  2128. 1:05:28up happy face right if you're like I
  2129. 1:05:30want to have impact then it's like cool
  2130. 1:05:31make the number of people that we're you
  2131. 1:05:33know interacting with go up. Happy face.
  2132. 1:05:35If it's I'm just not sure what I want to
  2133. 1:05:37do with my life,
  2134. 1:05:39that's a you thing. Once you figure that
  2135. 1:05:42out, like figuring out what to do is the
  2136. 1:05:44hard part.
  2137. 1:05:45>> Getting it is the easy part.
  2138. 1:05:47And I think way more people get stuck in
  2139. 1:05:49the just years of like I'm not sure what
  2140. 1:05:51to do. And it's because they're afraid
  2141. 1:05:52of making a decision.
  2142. 1:05:54>> They're afraid of the path not taken.
  2143. 1:05:56And so if you think about what deciding
  2144. 1:05:58is, decadera, it's Latin, right? Which
  2145. 1:06:01means to cut off. And the question is,
  2146. 1:06:03which which future do you want to cut
  2147. 1:06:04off?
  2148. 1:06:08>> When you're 85 and you look back, which
  2149. 1:06:09one do you regret more?
  2150. 1:06:11>> Not doing the MD.
  2151. 1:06:12>> Done.
  2152. 1:06:13>> Yeah.
  2153. 1:06:13>> Great. So, you just have to eat [ __ ] for
  2154. 1:06:15six years and realize you're not going
  2155. 1:06:16to make as much and that's the trade.
  2156. 1:06:18>> Cool.
  2157. 1:06:20>> Thank you.
  2158. 1:06:20>> Do it. Appreciate [laughter] it.
  2159. 1:06:25>> I'll be like, what is life? There's
  2160. 1:06:27another one up here.
  2161. 1:06:31Technically go. That's actually to me
  2162. 1:06:33that's actually a focus one. If you like
  2163. 1:06:34this video and you're a business owner
  2164. 1:06:35who wants to break through your current
  2165. 1:06:36revenue ceiling, I distilled every
  2166. 1:06:38lesson from scaling 10 businesses past
  2167. 1:06:4010 million and three businesses past 100
  2168. 1:06:42million into a completely free scaling
  2169. 1:06:44road map that I've used to go from 0 to
  2170. 1:06:451, 0 to 10, and 0 to 100 plus. And so
  2171. 1:06:48you can click here and you can check it
  2172. 1:06:49out. Again, absolutely free. And since
  2173. 1:06:51you're a business owner, appreciate you.
  2174. 1:06:52And uh enjoy.

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