Human Centric AI for Digital Accessibility I Axe-con 2026 — Transcript
Full transcript
- 0:00Thank you, Glenda. Thank you for this wonderful introduction and hello everybody from wherever
- 0:05you are tuning in from. Um I'm very excited and honored to be giving this keynote today.
- 0:12So I've been on a mission to humanize technology before it dehumanizes us. And um I really believe
- 0:19human- centric AI is absolutely key for digital accessibility. And um the good news is I also
- 0:25believe we have the agency to make this happen. Um so you know 45 years ago or so
- 0:31um both Bill Gates and Steve Jobs posed this idea of a personal computer for everyone and today over
- 0:3980% of the world's population um actually have access to a smart device which is amazing. Well I
- 0:46believe we are on a um similar kind of trajectory of giving a personal AI assistant for everyone. Um
- 0:5357% of Americans today use AI for personal tasks and over 40% of employees in the workforce um um
- 1:03use AI for work. And um you know it's been now you know 3 plus years since chat GPT was announced in
- 1:13November 2022. Um and there are over 300 million daily active users using chat GPT. And of course
- 1:21there are other options for um AI tools uh that function similarly as well. Um so what does
- 1:28this world look like? I I believe this is very exciting. AI is already ingrained in the fabric of
- 1:33our everyday lives acting on our behalf. Perhaps um you know you're asking it for health advice
- 1:40or it's your health companion. Um perhaps it's driving your car in a self-driving vehicle. Um
- 1:46this is a picture of my son um many years ago um interacting with a robot called Jibo which was an
- 1:53MIT startup. Um there are many ways AI is deeply ingrained in our in our lives and it is becoming
- 1:59more and more mainstream every day. But here's my concern. A lot of the AI we see today has high
- 2:08cognitive intelligence, high IQ, but no empathy, no emotional intelligence. Uh and if you think
- 2:15about human intelligence, yes, your IQ matters, but actually EQ, your emotional intelligence,
- 2:22your emotional quotient, um your ability to tap into how you're feeling and how others are
- 2:28feeling and and act accordingly, that is actually a better predictor for how um good a person is in
- 2:35terms of leadership, in terms of being a friend and a partner and a parent and um you know,
- 2:41a a good community member. And so I am worried that we are obsessed about the IQ of AI around us,
- 2:48but we're not paying enough attention to the social and emotional intelligence capabilities
- 2:53of these technologies, especially that they're so deeply ingrained in our everyday lives. And so
- 3:00um I have been on this mission to bring emotional intelligence to our machines. Um now what is very
- 3:05interesting in AI is I do feel like we are um in a somewhat dangerous territory. Um, yes, AI is
- 3:12passing all these incredible again IQ benchmarks that are mostly about IQ and productivity gains,
- 3:19but who is what what's the equivalent benchmark for um how AI is impacting um the social and moral
- 3:27fabric of our society and very few people are focused on that and I think that is a um that
- 3:33is a concern. Um MIT's media lab just introduced a program called AHA advancing humans with AI.
- 3:41Um and they are partnered with the big AI labs to try and build a benchmark that um that allows us
- 3:47to quantify you know the safety of these models and also um the impact of these models on human
- 3:55relationships and perhaps even our mental health. Right? We see a lot of um kind of really worrisome
- 4:01headlines about how people are a using AI as as companions but in a way that deters from their
- 4:08um actual human relationships. Um we're also in dangerous territory because um this this is this
- 4:15is you know depending on the day and and the model that's being released um you know you you we still
- 4:22see examples of bias in these models. We still see examples of disinformation and of course this has
- 4:28been made worse with um um audio, video and image generated AI and of course hallucinations which
- 4:38which is kind of interesting because part of what is interesting about these models is that they are
- 4:44generative. So by definition they are supposed to get creative. Um but but but often we see examples
- 4:52where it's not at all re rooted in in in truth and that is an issue. Um I as a parent I worry that
- 5:02um this whole idea of artificial intimacy um is is a concern especially for young people especially
- 5:08for teenage boys. Um there are several platforms that are geared towards building these companions
- 5:16or therapist bots or AI friends towards young people and um yeah you know Esther Pel who is
- 5:28um kind of an expert on on relationships she calls that a different type of AI artificial intimacy
- 5:35and um Yuval Harrari says that the last decade was about the race for human attention but the next
- 5:42decade is a race for human intimacy and again that's concern how are we building guard rails
- 5:47into these systems so that I don't know if you're a 14 14year-old and you are you've been chatting
- 5:53with your AI friend for the last 3 hours maybe it should actually say you know what like we're
- 6:00calling it a day now go outside interact with your family or your friends but of course some com you
- 6:05know most companies wouldn't be incentivized to do that because you want to maximize
- 6:10time on the platform and engagement with these bots because that's what is going to drive you
- 6:16know revenue for the company but um I think the right thing to do and that's what I look for when
- 6:21I'm investing in startups the right thing to do is to actually build guard rails around these
- 6:25technologies to ensure safety um and of course AI can exacerbate accessibility issues so um and
- 6:34you know today 90 to 97% of websites still fail to meet basic accessibility standards for users
- 6:42with disabilities. Um 90 almost 97% of the top 1 million websites have uh web content accessibility
- 6:51guideline failures. So they fail um these basic again webs you know web contact content
- 6:58accessibility guidelines um and and if you think about it um a lot of um apps and websites today
- 7:06are increasingly being um generated with AI so AI coding um like VIP coding platforms like lovable
- 7:14cursor um and others and if we are not which is great because it accelerates the building of these
- 7:22um you know digital assets. However, if we are not generating this code with accessibility in mind,
- 7:29it can very quickly make things worse. So if accessibility is an afterthought,
- 7:35it becomes really hard to um build build these you know guidelines back in um after you've you
- 7:43you know you've built your website and you know in three hours kind of thing. So that
- 7:48is a concern for sure and um I am personally very passionate about um diversifying the face of AI
- 7:56and who gets to build AI. I um I'm a true believer that diversity of thought and perspective creates
- 8:03better products and solutions for everyone. Um and the more inclusive we are and the people who are
- 8:09uh sitting around the table building and ideulating and designing these technologies
- 8:14that are going to influence every aspect of our lives, the better we will be. And unfortunately
- 8:19AI has a diversity problem. If you look at all the lists of the top AI 100 companies or the top AI 50
- 8:28companies or whatnot, you will quickly see that there is a um uh es especially a gender diversity
- 8:35uh issue. There's there's not enough women building these um um yeah AI technologies that
- 8:43we are using day in and day out now. uh and that is a concern and and and again I try to um as as
- 8:51an investor I try to seek uh incredible diverse founders who are not just building differently
- 8:57but they're solving different problems altogether right because of their lived experiences and I
- 9:02think that is so key um so I do think there's an amazing opportunity it's still very early days in
- 9:09AI and we again get like the seam this theme of agency we get to shape how this all turns
- 9:15out to be um and so I think the solution ought to be humanentric AI. How do we center uh our
- 9:22building of these AI technologies around what you know what what humans uh need and I really
- 9:29believe like many things in life we will not win the digital accessibility challenge just with
- 9:35um putting humans you know um at to work. We need the scale of AI because this is how we're going
- 9:42to accelerate bringing these solutions uh to the world. Um and I also really believe that we need
- 9:50a new social contract between humans and AI. Um if you look at how um humans make decisions,
- 9:57uh often it's rooted in empathy and it's rooted in trust. And I and I do believe that we need to bake
- 10:03that into the AI technologies that we use. We need this new social contract between humans and AI.
- 10:09Um, and I look for examples of that. Um, a little bit about my journey. I started in academia. I
- 10:14thought I'd become an academic. I did my PhD in computer vision and machine learning uh at
- 10:19Cambridge University. Um, my um, officemate Silus Brown. Um, hi Silus if you're tuned into this. um
- 10:28he uh is visually impaired and I I I learned a lot of my um kind of experiences initial experiences
- 10:38um kind of collaborating and co-working with someone with a with with an impairment you
- 10:45know the world is really not designed and optimized for people with disabilities so
- 10:51um and similarly um then I went to um MIT I was a posttock at the MIT media lab And one of my really
- 10:58kind of formative experiences was spending a couple of days with a an individual on the autism
- 11:04spectrum and realizing like, wow, the world is so um overloaded with with with, you know,
- 11:13stimulus. And it was just like the world was just just existing in the world was overloading um this
- 11:19person's uh sensory experiences. and um even just navigating you know going from where this person
- 11:27was staying to the MIT media lab it was just a lot of um obstacles and again it made me realize that
- 11:35um we are just we've designed the world in a way that's not necessarily very inclusive. I then
- 11:41started my company Affectiva. We were on a mission to bring emotional intelligence to m to machines
- 11:45and technology around us and then sold the company to a Swedish publicly traded company called Smart
- 11:52Eye. And I've now um shifted to um investing investing in early stage AI startups that are
- 11:59at the intersection of health and wellness, the future of work and also sustainable living with
- 12:04under this whole ethos of building humanentric AI. Uh AI that unlocks human potential and a
- 12:11amplifies and augments human ability, not replaces it. Um when I first got to the uh um to MIT,
- 12:18um we built these wearable glasses. This was, you know, 2006, so wow, 20 years ago. Um,
- 12:25we were building these glasses that were designed to help individuals on the autism spectrum really
- 12:31navigate the social and emotional um kind of interactions um that they were part of. and we
- 12:38collaborated very closely with a school in Rhode Island uh called the Groden Center where we um
- 12:44um kind of co-designed um in a very participatory way these technologies with uh with the kids uh
- 12:52at the school and I will circle back to this use case at the end of my talk but it's it's
- 12:57one of the most powerful use cases of emotion AI in my opinion. Um we then um also um did a lot of
- 13:06work in the automotive industry especially at my company Affectiva and later at the company that
- 13:11acquired a smart eye. And I just wanted to share a few examples again of the power of how you can
- 13:16use visual intelligence and computer vision and AI to power um really amazing use cases in this
- 13:23particular case. Um and I have permission to share this video. Um this person is driving.
- 13:30I'm going to play the video right now and you can see there are four stages of drowsiness. He is
- 13:37um quite asleep. He actually starts driving the car at some point with um he's extremely tired and
- 13:44sleepy. Um computer vision can fix this because we can detect that his head is bobbing. His eyes
- 13:49are closed and the car you can imagine how a car can intervene in that moment and say you know what
- 13:55you're very tired this is dangerous can't drive. I'll take, you know, the car can take over driving
- 14:00while he takes a power nap. Uh here is another example. Again, we have permission. We actually
- 14:08we gave these individuals cameras to install in their vehicles and so they they knew that
- 14:14they were being you kind of um that this data was being collected essentially. Um I I I find that
- 14:21um so she is texting while driving but not one phone but two. So her her hands are off the wheel,
- 14:30her eyes are off the road. Very easy for computer vision to detect. And again you can imagine how
- 14:36then you know um technology can intervene and the car can intervene and take control while
- 14:43she refocuses her attention. So we did a lot of work for the automotive industry and there are a
- 14:49lot of applications of this idea of understanding your facial expressions, your voice intonations,
- 14:56um your hand gestures, your body posture. This can apply to not just the automotive industry but the
- 15:02health um there are many many health use cases. Um and um in today's age of AI, I truly believe truly
- 15:10believe that this technology ought to be ingrained in just how we interact with AI on a day-to-day
- 15:15basis. ChatGpt ought to really understand if you're stressed, if you're in a hurry,
- 15:20um if you have time to chat, you know, um if you're sad, if you're upset, like it should really
- 15:26be able to take these nonverbal communications, which by the way account for over 90% of how we
- 15:32communicate on a day-to-day basis. Um, so I wanted to kind of rope in like some of the
- 15:39key innovations that I believe can really unlock digital accessibility. And of course, the first
- 15:44one is agentic AI. And and I just want to make the distinction between AI bots and AI agents. Um,
- 15:50AI bots are I'm sure we've all at this point have had experiences interacting with uh AI chatbots.
- 15:57So these are um kind of AI interfaces where you could ask questions whether in text or voice.
- 16:03um and you you know it's you you you can be in a conversation with this bot but it doesn't
- 16:09necessarily go execute anything on your behalf. an AI agent um can actually execute um on your behalf
- 16:18and uh we're already seeing the rise of AI agents definitely in enterprises and increasingly for
- 16:24the consumer uh for consumers um and I think that presents a huge opportunity for the accessibility
- 16:32um world because can you imagine if um um all these AI generated coding platforms like cursor
- 16:43like lovable actually adhere to accessibility guidelines. So every time you know someone in
- 16:51Egypt where I'm originally from decides to build a web app or a phone app um and um is generating
- 17:00this code like often often people who are vibe coding aren't even technical right so um it's kind
- 17:06of hard to imagine the you know these individuals building in accessibility but what if it's already
- 17:13baked into these um code generator platforms terms um and every time you build a website or you build
- 17:21um you you generate an app you've you've already built in these accessibility guidelines. I think
- 17:26that's a huge opportunity. Um I think there's an opportunity to also integrate validation
- 17:32frameworks and benchmarks like DQ's benchmarks directly into the AI development workflow. So
- 17:38again it's not an afterthought. Um, I also believe that, um, we're going to be increasingly seeing
- 17:45personal AI agents that not just act on your behalf, but can personalize um, the experience,
- 17:52can personalize the interface, can personalize its recommendations based on your needs because
- 17:57it knows you really well and it knows the best way to interface with you. I'm very visual. I don't
- 18:04um I struggle with like like long texts and I would love if my AI knew that and it would kind of
- 18:12represent things and mind maps and flowcharts and and and visual methods. It doesn't do that yet,
- 18:18but I believe we will get to the point where um yeah, where that is a possibility. And then
- 18:24lastly, I believe there's an opportunity for more of what we call guardian AIs. um AIs that actually
- 18:31monitor what the AI agents do and can um again can kind of enforce guard rails can flag when
- 18:38something is perhaps inaccessible or non-inclusive or biased etc. Um, and we're starting to see the
- 18:45rise of these guardian AI, so AIs that monitor other AIs as well. Um, you may have all um seen
- 18:52the news around or maybe even used Open Claw. Um, this is an open-source AI assistant that kind of
- 19:00had a had its viral moment a couple of weeks ago. Um what was cool about it, it was um the
- 19:06first instance really of an autonomous proactive a AI agent that we've seen consumers use. Again,
- 19:12there's a lot of use cases of AI agents in the enterprise world, but not necessarily in um in
- 19:19the um for consumers. And this was an example where you could download this agent and it could
- 19:26triage your inbox, manage your calendar, file your expenses, book your doctor's appointments,
- 19:31um do work on your behalf. And um what was really fascinating was uh somebody built Maltbook on top
- 19:39of it, which is the it's like a social network for AI agents. You literally have to disclose if
- 19:44you're getting as you kind of click on the website if you're a human or an AI agent.
- 19:49um because only the AI agents are allowed to interact with each other and they ask each other
- 19:54questions, they discuss topics, they upvote each other. Um and it's the first time we're seeing
- 20:01multi- aent communication at scale. Um I will say this is exciting. It's directionally correct, but
- 20:08um there are major major concerns in how this particular instance of AI agents for consumers
- 20:14was implemented. There was almost little zero to no human um oversight. Uh there um was no
- 20:23security implemented in these uh agents. Um so so they were very susceptible to prompt
- 20:30injection to cross agent manipulation, data leaks, malware and scams. Um and so I've personally not
- 20:37um used open claw but we do use cloud code which is anthropics um um anthropics coding kind of AI
- 20:46agent and it's been really interesting. It's been quite powerful. Um, so I, you know, it's still I
- 20:53think there is still a barrier to usage if you're not super technical, but we're uh with every with
- 21:00every release of these models, I believe we are getting closer and closer to making this type of
- 21:04technology available to consumers, which will be very exciting. All right, innovation number two,
- 21:10AI native devices. So, um, you know, your smartphone is not an AI native device. Um,
- 21:16um, and I believe we are going to start seeing AI native devices soon. So these are devices that
- 21:23have you know implement seamless human machine interaction um by being multimodal. So it's not
- 21:29just textbased, it's not just voice based. Perhaps it has perception, it has computer vision, it is
- 21:35context aware, it has memory and it has empathy. Um the form factor is still evolving. There are
- 21:41uh companies experimenting with uh wearable glasses. Um smart glasses obviously meta is
- 21:49um kind of I I think perhaps the leader there. um they've invested um three and a half billion
- 21:56dollars in Rayban and um and and they're creating these smart AI glasses. Uh I think what is very
- 22:03interesting, we were my son and I my son is 17 and I we were both at a tech conference and we were
- 22:09given these meta glasses as gifts and I tried them on. I was like ah not for me. My son though loves
- 22:14them and he uses them all the time when we're traveling especially he'll put the glasses on.
- 22:19He'll ask for questions on what these landmarks are and um he'll play music, he'll record,
- 22:26take pictures. It's quite fascinating to see how comfortable he is with uh with these glasses.
- 22:32And then our um the school he's at, um there's basically a debate because kids are increasingly
- 22:40coming into class with these smart glasses. And so in the same way that the school had to come up
- 22:46with um um a point of view on cell phone usage, um they're now having to come up with a point of
- 22:54view on is it acceptable to be on campus with your smart glasses? Can you show up to class with your
- 23:01smart glasses that can take notes on your behalf? Right? Are you allowed to have an AI notetaker
- 23:06in class? So um I I think as this kind of next AI native interface um starts to take shape, we will
- 23:14we we will have to grapple with what is acceptable and what's not. Especially as these devices can be
- 23:20always on. They can always be recording. They could always be taking pictures and videos and
- 23:24notes, which on the one hand can be exciting. Um, and I'll talk about some of the kind of what this
- 23:31means for the accessibility world, but I I think there's a lot of question marks around privacy and
- 23:37whatnot. Open AAI is of course partnered with Johnny IV, who was one of the designers of the
- 23:43iPhone to also create an AI device. There's a lot of chatter about what this is going to look like.
- 23:48Is it going to be a pin? Is it an earbud? Is it something ambient that you put in your, you know,
- 23:53your space? TBD on that. Um the most important thing though about these AI native devices is that
- 24:00they are going to have to remember your context and act proactively on your behalf. Um so memory
- 24:06plays a very important um part in that too. Um I really believe that to unlock to truly unlock
- 24:15um the power of these kind of AI native devices you will I believe we have to kind of marry human
- 24:21intelligence with artificial intelligence. And two particular examples um that I love and Glenda,
- 24:27thank you for pointing me to those is the first is Be My Eyes. And that is an basically a phone
- 24:34app where you can bring in live interpreters and live um assistants who can be your eyes.
- 24:41And they just literally just um a few days ago announced a partnership with Amtrak to expand
- 24:48this live visual support to uh to over 50 stations nationwide. as you're navigating um the station
- 24:55um you can you know you can have uh people help you navigate that remotely right virtually and
- 25:02remotely which is very powerful and then there are a whole slew of smart glasses an example is IRA
- 25:08u very similar to Meta's glasses where you've got these cameras that are looking outward
- 25:15um that can again be your eyes um sometimes you can bring in a human to help you navigate but uh
- 25:22increasingly you can uh power that with artificial intelligence with visual intelligence. A lot of
- 25:28these models include visual understanding and we're starting to see more and more of that. So
- 25:33very exciting. The third innovation is physical AI. AI is leaving the screen and going into the
- 25:40physical world. So what does accessibility look like in that world? Um there are a few
- 25:45examples here that I've highlighted. Not quite the Jetsons yet, but obviously um Elon Musk has
- 25:52his Optimus robot figure AI um continue to to to raise uh lots and lots of uh funding
- 26:00to build their humanoid robot. and physical intelligence um is also um kind of building these
- 26:08um these these are all robots that are by the way designed to to be in um in industrial situations
- 26:16but also the home and I'm sitting here thinking I don't want this guy like in my house that is and
- 26:22again this is where I think building with empathy and emotional intelligence in mind is so key if
- 26:28we're expecting these devices to work along work and live alongside with us then um uh then then
- 26:36then we need to design these things differently in my opinion. Um yeah and as you can see this robot
- 26:44is really really really struggling with uh folding laundry. Um it will eventually get there but we
- 26:50don't have time for that. Um of course it is so important to build with ethics and safety in mind.
- 26:58Um, I believe that it's so important to um kind of prioritize the ethical development and the
- 27:05ethical deployment of AI. The ethical development of AI is all about thinking about and prioritizing
- 27:12bias from the get-go. Again, if you do this as an afterthought, so you build your AI solution,
- 27:18whatever it is, your AI product, and then at the very end, just before you ship it, you're like,
- 27:22"Oh, is there bias in here? Is the data, you know, is there data or algorithmic bias? is um um is
- 27:30this accessible? Is this inclusive? It's too late. It has to be baked in to the beginning like from
- 27:36the get-go from the throughout the entire design and development process. Um and at my company,
- 27:42Affectiva, we were strickers for that. in fact a CEO of the company to ensure that this was a
- 27:48priority because we were a small startup and we were always kind of under the gun to ship
- 27:53um products um right like as a small startup to stay competitive but to ensure that we prioritize
- 28:01the ethical development of AI um I tied everybody like especially my executive team's um kind of
- 28:10bonuses and and and compensation I tied that not only to driving revenue um and profitability,
- 28:18but also are we adhering to our standard, you know, we we were we kind of were very we were
- 28:25pioneers in in kind of articulating what an ethical development framework looks like and
- 28:31um yeah, our compensation was tied to to it and and guess what that set a very strong tone that
- 28:38this matters. We are going to evaluate these models not just on how well they perform from
- 28:43an accuracy standpoint but also is there any bias that has creeped into these models and then
- 28:49at the same time the the deployment of AI is very important and and again at my company Affectiva we
- 28:58knew that there were specific applications of this technology that did not respect people's privacy
- 29:04where you don't have an opportunity to opt in or opt out of this. So, for example, we decided very
- 29:10early on that we were not going to deploy this technology in public spaces um because people
- 29:16were often not given an opportunity to opt out of this. Um and so um that that meant that there was
- 29:23a whole slew of industries and applications and use cases that we were not going to entertain as a
- 29:29company which probably meant that overall we drove less revenue but at the same time I feel like we
- 29:36um demonstrated a a great we set the bar high for what what where and what this technology should be
- 29:45used for. And as an investor, I apply the same lens when I'm looking at companies. So if I am
- 29:52interviewing, you know, I'm in a conversation with founders and trying to evaluate if I want
- 29:56to invest and they have not thought at all about ethics, they have not thought at all about safety.
- 30:01If they, you know, if if we ask about like whether they've taste whether they've tested
- 30:08for the safety of of some of these models and they haven't, then that's that's a red flag. Um, and I
- 30:14do want to give a shout out to my dear friend Eric Cohen, who is building an AI safety framework,
- 30:20um, especially around mental health, um, and how do we build guard rails into some of these models,
- 30:27um, to ensure that it's not giving, you know, misleading and really potentially very dangerous
- 30:35advice to people um, around self harm, etc. And so, um, I encourage you to check that framework
- 30:41out. Um but yeah, it is so important to prioritize kind of these elements of how are we building this
- 30:51technology and where are we choosing to deploy it? Where are we prioritizing our money, our
- 30:57mind mind share um and and I think again we have agency. We I I believe we have agency in terms of
- 31:04how we build it, how we use it and and where we deploy these technologies. Um, I always like to
- 31:11end with this next video. Um, tying it back to autism again. Um, we partnered with a company
- 31:18called Brain Power. Um, and again it was kind of interesting for our little startup Affectiva
- 31:23when we decided to do that because, um, Brain Power was very focused on an autism use case,
- 31:30which at the time a lot of investors would tell us, well, that's not that's a very niche market.
- 31:35It's not, you know, it's not like this huge market opportunity or TAM, right? The total addressable
- 31:40market isn't that big, but we believe very strongly that we um it's it's an incredible use
- 31:46case. I just want to share um how they partnered with us um to build assistive technologies for
- 31:54um kids on the autism spectrum. I will say um the video is a little quiet. I apologize for that. Um,
- 32:02but there is there are captions at the bottom as well. What do you see on screen? Mom.
- 32:09Eight-year-old Matthew Kger has been diagnosed with autism. A lot of the trouble he gets
- 32:13into with other kids is he thinks he's funny and doesn't read at all. That he's not or that they're
- 32:18annoyed or angry. Matthew's mother, Laura, signed him up for a clinical trial being conducted by
- 32:24Ned Saheen. I want to know what's going on inside the the brain of someone with autism. And it turns
- 32:32out parents want to know that too. You get points for looking for a while and then even for looking
- 32:38away and then looking back. Saheen's company Brain Power uses Affectiva software in programs Matthew
- 32:44sees through Google Glass. These games are trying to help him understand how facial expressions
- 32:49correspond to emotions and learn social cues. One of the key life skills is understanding
- 32:55the emotions of others. And another is looking in their direction when they're speaking. Looking at
- 33:02at your mom and while it's green, you're getting points. When it starts to get orange and red,
- 33:07you're you'll slow down with the points. Am I looking at you? You are looking at Just a few
- 33:13minutes later, the difference in Matthew's gaze overwhelmed his mother. I'm going to cry. Why?
- 33:23Cuz when you look at me,
- 33:29it makes me think we haven't really before cuz you're looking at me differently.
- 33:36So we know um we we we we we know from how um from the results that Brain Power is getting um that
- 33:47um the the the kids who are using this assisted technology are actually getting better in terms of
- 33:54how they are making eye contact, how often they're making eye contact and um their understanding of
- 34:00these facial expressions and facial cues. So it's really powerful. The key question that the
- 34:04company's trying to answer is if you take away the glasses, does this learning generalize? U
- 34:10which would be of course incredibly incredibly impactful. Um so um I think just to wrap up um
- 34:19one of the things that I'm really committed to is amplifying the voices in AI that you often do not
- 34:25hear from. Um and so about a year ago I started a podcast called Pioneers of AI. It's a weekly show.
- 34:32It's both on audio and video and we try to of course host some of the big AI thinkers
- 34:39that you often hear from in the AI headlines, but I'm also committed to finding and amplifying and
- 34:47platforming voices in AI that you don't hear from. So, we've had incredible founders and
- 34:52incredible builders in this space um that don't get a lot of attention, but I believe are building
- 34:58um some incredible applications of AI in a very thoughtful and intentional way. So,
- 35:03um so please please please check it out and let me know what you think. And also, if you have
- 35:08suggestions of um amazing people we should have on the podcast, uh please let me know as well. Um I'm
- 35:14very easy to find online and um yeah would love to stay in touch with you all. Thank you so much.
- 35:25Absolutely wonderful Ra. Thanks so much for kicking us off and the chat and Q&A over in
- 35:34Pubble has been on fire. Okay, that's great. Wonderful. Let's bring it on. Exactly. Um,
- 35:43the most upvoted question. Are you ready? Um, Ros asks, "There's still huge amount of concern about
- 35:52environmental sustainability of all this news reporting that Texans have areas where there is
- 35:58not enough drinking water because it is all being used for cooling. How can we justify continuing
- 36:05with this on a widespread basis when there is such a threat to the world we live in?" Yes. Um
- 36:12I um we've actually had I'm just going to point to two incredible um um guests that we've had on
- 36:19the show. Uh one is Sasha do Dr. Sasha Luchion. She's on the Time AI 100 list and she is the
- 36:27climate lead at this AI company called Hugging Face. um some of you might be familiar with it
- 36:33and her whole thing is we need more benchmarks um around sustainability and about the environmental
- 36:39impact of these AI models. So she's on this mission again back to like how are we testing
- 36:46these models right now we're just obsessed about the IQ of these models but there are
- 36:52other factors we need to be considering and what environment is one of them. So she's awesome and
- 36:56then Dr. Professor Priya Danti at MIT. Um she's um spearheading using AI to be part of the solution,
- 37:03not just the problem. And so I would encourage you and she's also about inclusion and advocacy and um
- 37:11how do we democratize Yeah. Dem democratize access to these models in a way that is sustainable.
- 37:19So I would encourage you to check her work out. Definitely an issue. Absolutely. Absolutely. Um,
- 37:26Tony asks, "Do we have any answer to the legal questions that have an AI agent acting on your
- 37:34behalf? Who's responsible for the action it takes? Is it responsible when it makes the
- 37:41mistakes?" That is a great question, Tony. Um, accountability is so unclear in this world. Is
- 37:48it? Um so for example say you are a lawyer at a big law firm and you're using one of these
- 37:54um AI tools um that the company you know the company basically has a license to one of the
- 38:01AI legal firms and something goes wrong. Is that on you because you use it incorrectly? Is that on
- 38:09the law firm because the you know it's the law firm that's using these or is it the builder of
- 38:15the technology? Right? Who's accountable? And we right now we're in a very gray zone. It's
- 38:20very unclear who's held accountable and I we need better accountability frameworks. I also believe
- 38:27regulation can be part of this um thoughtful regulation. Um but regulation is always a few
- 38:34steps behind. So ideally in an ideal world we hold the bar high like we as in the professionals who
- 38:40are building and deploying these technologies and using them. Um, I'm a big proponent of like, yeah,
- 38:48we need to set the bar high and decide what that what this accountability framework looks like.
- 38:54Absolutely. Here's another one. Jill asks, "How can we motivate Vibe computing coding companies
- 39:04to create WCAG compliant solutions?" Yeah. Um I I think it's one of these examples where
- 39:13um doing good is good for business, right? Like um I I I I think it's a matter of I don't think
- 39:24it's easy, by the way. Um I' I've been trying to get the attention of one of these vibe coding
- 39:29platforms to to to broke broker this connection and it's it's you know, I haven't heard back yet,
- 39:35but I'm not going to give up. Um but I but I think it's worth exploring and at the end of
- 39:41the day all you need I always used to tell my my my team that all you need is is one
- 39:46champion within these companies who are going to take this on and be passionate about it. So
- 39:51I I think it's a fight worth fighting and again I think it's going to be good for these VIP coding
- 39:56platforms if they build this from the get-go if they build accessibility guidelines from
- 40:00the get-go. Um so so yeah. Awesome. Awesome. All right, let's see what's next. Alex asks,
- 40:12"How might we manage our cognitive loads together as humans in diverse spheres of agency?" Oo,
- 40:21that's a hard question. You know, one one of my predictions Yeah. Yeah. Alex, one of my
- 40:29predictions for this year was that AI is going to become more collaborative. So if you think
- 40:36about most of the AI we see today, it's basically one-on-one. I have my chat GPT, you have your chat
- 40:42GPT instance, right? or even at at my fund Blue Tulip Adventures, we're experimenting with um clot
- 40:49code and we have our own like chief of staff AI agent which has been really fascinating to stand
- 40:56it up and give it access to all of my email and my calendar and my LinkedIn and but it but still
- 41:04like it's very hard to collaborate with AI at the moment and I believe that's going to be the next
- 41:11frontier of innovation like how do we build AI as a co-orker as um yeah as a collaborator and
- 41:22what does that what does that framework look like right and and h how do we delegate and actually
- 41:27um this is this is a great show it's it's called Shellgame season 2 um Evan Ratliff
- 41:36decided to start a company with two co-founders that are AI agents literally and He made one
- 41:43of the AI agents the CEO. So Kyle Law is an is the CEO of this company, Humuro Hurimo, sorry,
- 41:50Hur Humo AI. And but Kyle is an AI agent and I actually got to speak to Kyle on Zoom. Like I got
- 41:58to interview Kyle and he's like your typical tech bro. And the COO Megan is also an AI agent. So he
- 42:07was exploring this version of the world where we live and work in hybrid AI human environments. And
- 42:13we're not there yet, but he was really pushing the boundaries of delegation and what happens
- 42:19when an AI messes up, right? How do you bring in other humans in the loop? Like there's a whole
- 42:24episode on how they were trying to hire a human product marketing manager and she realized that
- 42:30her boss is an AI agent. That was interesting, right? So, um, we that I I think what is kind
- 42:38of anxietyinducing a little bit is like we're in this world where there are no answers. It's
- 42:44h it's unfolding. We're in it and it's unfolding in real time. But it also makes it really exciting
- 42:50and gives us agency. It does. It does. There are so many good questions and Alex asked another one,
- 42:57but I just asked one from Alex. Okay, I'm gonna go with Alex's next question. Y'all forgive me. Um,
- 43:06it's an important question. How might we avoid the notion that someone that has autism needs to
- 43:13be fixed? Yeah, I again I I spent a lot of time in interacting with individuals on the autism
- 43:23spectrum and there's no fixing. It's just it's it's a diff it's a different way of perceiving
- 43:30and being in the world. And sometimes actually can be really powerful like some of some of yeah some
- 43:37of the individuals on the spectrum like wow like their cognitive abilities their pattern
- 43:42recognition how they can stay focused like there are so many things that are superpowers but it's
- 43:48just unfortunately how we view the world how we've designed the de facto like the default um default
- 43:55way of being in the world that is that makes it so hard. So my hope is um and that that that's
- 44:02kind of the spirit of the research I did back at MIT is that we yeah we find a way to to bring
- 44:09empathy into this right to have empathy and and be inclusive and yeah I I think empathy is a key part
- 44:16of the solution honestly. Yeah I I couldn't agree with you more. Um, I think embracing diversity
- 44:25and recognizing that different can be absolutely wonderful. Well, Ra, I think we're um about one
- 44:37minute out from our end time and so many questions that we didn't get to, but I want to thank you
- 44:46so much. She reminded us that the future of AI is not something that's simply happening
- 44:51to us. It's something we can shape and that accessibility is not a constraint on innovation.
- 45:00It really is how innovation can serve humanity and that human centric AI ultimately comes down
- 45:07to choice about agency, dignity and whose guide our designs. So, as we continue through Axe-con,
- 45:18I invite all of you to carry these thoughts forward. How can what we build next expand
- 45:26possibility for more people? Thank you again, RA, for opening Axe-con 2026 with such clarity,
- 45:34care, and vision. And to the rest of y'all, go enjoy your Axecon. We are just getting started.
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