How to Use Salesforce Authenticator for MFA Logins (For Lightning Experience and Salesforce Classic) — Transcript

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1. 0:02welcome to Salesforce
2. 0:04authenticator we all want to keep our
3. 0:06online accounts and data secure
4. 0:08multiactor authentication or MFA is a
5. 0:11great way to do just that when you're
6. 0:14required to use MFA to log in you need
7. 0:17at least two pieces of evidence or
8. 0:19factors to prove you're who you say you
9. 0:21are the first factor is something you
10. 0:23know like your username and
11. 0:26password the second factor is a
12. 0:28verification method that you have in
13. 0:29your possession like a mobile device
14. 0:31with a security app installed this
15. 0:34additional Factor adds an extra layer of
16. 0:36protection to your account because even
17. 0:38if a vad actor steals your password it's
18. 0:40unlikely that they can also guess or
19. 0:42hack your verification method after your
20. 0:45sales horse admin turns on MFA you need
21. 0:47to provide a second Factor every time
22. 0:49you log in we recommend using the
23. 0:51Salesforce authenticator mobile app
24. 0:53because it makes MFA fast and easy to
25. 0:56get started you need to register the
26. 0:58authenticator app so it's connect Ed to
27. 1:00your Salesforce account start by
28. 1:02downloading the app and installing it on
29. 1:05your mobile device the app is free in
30. 1:07the Apple App Store and in Google
31. 1:10Play open Salesforce authenticator and
32. 1:13Swip through a brief
33. 1:15tour now it's time to log into your
34. 1:17Salesforce account because MFA is
35. 1:19required you immediately see one of
36. 1:22these two
37. 1:23screens if you're prompted to choose a
38. 1:25verification method like on the left
39. 1:27select Salesforce authenticator from the
40. 1:29list then click
41. 1:31continue if you see the connect sales
42. 1:33horse authenticator screen like on the
43. 1:35right you're already where you need to
44. 1:37be for the next step now go to
45. 1:40Salesforce authenticator and tap to add
46. 1:43an account the app shows you a unique to
47. 1:45word phrase in your sales horse account
48. 1:48enter the phrase and connect you're
49. 1:51prompted to confirm the connection in
50. 1:53sales horse
51. 1:54authenticator review the details to make
52. 1:56sure the connection request is
53. 1:57legitimate then go ahead and confirm
54. 2:01and that's it you've successfully
55. 2:02registered sales horse authenticator and
56. 2:05you finished logging in now that your
57. 2:07account is connected to authenticator
58. 2:09enable account backups by verifying your
59. 2:12email
60. 2:13address this way you can restore your
61. 2:15connected accounts if your device is
62. 2:16changed lost or wiped clean tap the
63. 2:20settings icon and then tap the backup
64. 2:22accounts switch enter your email address
65. 2:25so authenticator can send you a
66. 2:27verification code then check your email
67. 2:30and answer the code in sales horse
68. 2:32authenticator the app then prompts you
69. 2:34to set a passcode you'll use this code
70. 2:37if you ever need to restore your
71. 2:38connected
72. 2:40accounts great you're almost done
73. 2:42setting up authenticator the final step
74. 2:44is to make sure the app can send you
75. 2:46notifications for easy MFA logins on the
76. 2:49settings page double check that push
77. 2:51notifications are enabled if they aren't
78. 2:54tap change in settings and you'll switch
79. 2:56to your mobile device settings from
80. 2:59there update authenticator permissions
81. 3:01to allow
82. 3:02notifications now let's see what it's
83. 3:04like to log into your account using
84. 3:06Salesforce
85. 3:07authenticator enter your username and
86. 3:09password as usual Salesforce sends a
87. 3:12notification to your mobile device in
88. 3:15Salesforce authenticator verify the
89. 3:17login details is that your username does
90. 3:21the service field show the service
91. 3:22you're trying to log into is the listed
92. 3:25device yours if something doesn't look
93. 3:27right tap deny and the login request is
94. 3:30blocked whoever's trying to gain access
95. 3:32to your account can't get in if
96. 3:35everything checks out tap approve to
97. 3:37finish logging in that's pretty easy and
98. 3:40pretty great but wait you can make MFA
99. 3:43logins even easier tell authenticator to
100. 3:46automatically approve requests when the
101. 3:48mobile device is at the current location
102. 3:50and all the details match the current
103. 3:52login
104. 3:53information and to make it even easier
105. 3:56still in automation settings the
106. 3:58Einstein recommend ation option
107. 4:01automatically suggests trusted requests
108. 4:03for you finally if you need to log in
109. 4:06but your mobile device doesn't have a
110. 4:08data connection authenticator has you
111. 4:10covered instead of responding to a push
112. 4:13notification simply enter the onetime
113. 4:15passcode that the app generates for you
114. 4:18we hope you enjoy using Salesforce
115. 4:20authenticator to learn more check out
116. 4:23this topic and sales horel or join us on
117. 4:25the trail AT Trailblazer dos salesh
118. 4:28horse.com