How to Run THC & CBD Ads on Facebook (Without Getting Banned) with Aaron Nosbisch — Transcript
Full transcript
- 0:00What's going on everybody? Welcome to
- 0:02the third edition of Four Play Fireside
- 0:05this year.
- 0:06We definitely have a super interesting
- 0:09one today.
- 0:11I've known Aaron for a while now
- 0:13and he's like building one he's you know
- 0:15built an amazing agency Lucid.
- 0:18He's like figured out how to you know
- 0:19advertise a lot of the things
- 0:21that a lot of us think that we can't
- 0:23advertise on Facebook and built like a
- 0:25ton of just like knowledge and expertise
- 0:28around that which I'm excited for him to
- 0:29share. But on the other side he's
- 0:31definitely eating his own dog food
- 0:34with and launching Breeze
- 0:35which is actually like an amazing
- 0:37product. Unfortunately, I can't get it
- 0:39here in Canada but I've tried it
- 0:41three or four times now
- 0:43while I'm in the US and it's like for me
- 0:45like alcohol has always been something
- 0:47I'm like okay it's it's definitely cool
- 0:48like socially but I can definitely feel
- 0:50the impacts in my life
- 0:52and it's like an amazing alcohol
- 0:54alternative like it's not one of these
- 0:55things that people just like talk about
- 0:58and you drink it and it doesn't do
- 0:59anything. Yeah,
- 1:01pretty much what they say it does it's
- 1:02it's it's an amazing product and so
- 1:04they're scaling that company incredibly
- 1:06fast. I know Aaron's going to jump into
- 1:08it. They're super transparent with
- 1:09numbers and everything like that.
- 1:12But yeah without further ado I'm going
- 1:14to bring on Aaron he's going to take it
- 1:15away.
- 1:16As always if you have any questions
- 1:18along the way definitely leave them in
- 1:19the chat and we have Q&A after.
- 1:21So I'll be sitting through all the
- 1:22questions and making sure we got them
- 1:24all answered.
- 1:25And so yeah I'm going to bring on Aaron
- 1:26now and I'll see you guys at the end.
- 1:31What's up? Hey guys, good to see
- 1:33everyone. Zach thanks for the intro.
- 1:34That was sick. If you guys can hear me
- 1:36all right give me like a thumbs up or a
- 1:38yes or something in the chat. Let's make
- 1:40sure that this thing's rolling. I'm
- 1:42going to make sure that this is a cool.
- 1:44I see you Gary there thank you.
- 1:46Cool sounds like you guys can hear me
- 1:47great. What's up peeps? My name's Aaron
- 1:50Aaron Nacefish. I am the founder and CEO
- 1:53of Breeze which maybe you guys have
- 1:55heard of. If you haven't I'll let you
- 1:56know about it shortly. And then I'm also
- 1:58the founder of uh Lucid. I was the CEO
- 2:01there, but now I'm not. My buddy Aubin,
- 2:03partner Aubin, is the CEO there. And so,
- 2:05today I'm going to tell you guys about
- 2:07what you're most interested in. So, I
- 2:08can tell you about the journey of
- 2:09Breeze, if you want to hear about the
- 2:10journey of Breeze, I can tell you about
- 2:11how to advertise CBD and THC, or we can
- 2:13try to do all of it. But before we
- 2:15begin, Zach has some really cool tools
- 2:18in this little presentation thing for
- 2:21So, for example, let's see if we can
- 2:22start some of these polls. So, are you
- 2:23located in the US or Canada? Uh there
- 2:26should be a poll that just started. Let
- 2:28me see See that? Look at that. This is
- 2:30so cool, Zach.
- 2:32Cool, cool, cool. Okay, mostly US. Cool,
- 2:34that's super helpful. All right, let's
- 2:35try another one.
- 2:36Have you ever tried to advertise THC
- 2:40before? I think we just started the
- 2:42poll.
- 2:44Maybe I didn't start that.
- 2:46Okay, if I didn't start that one, can
- 2:47you start it?
- 2:52No.
- 2:54Okay, let's assume you did try to
- 2:56advertise it. Did you get banned when
- 2:58you tried to advertise it?
- 3:00Yes. Oh, that sucks.
- 3:01I'll show you how to fix that. No, I'm a
- 3:03pro. Hell yeah. See you pros out there.
- 3:05Good deal, good deal.
- 3:07Okay. Okay. Okay, good. Let's try one
- 3:09more. Stop that poll. So, one question I
- 3:11have for you guys today is, do you want
- 3:13to know more about Breeze, or do you
- 3:14want to know more about uh THC and CBD
- 3:17advertising? More about THC and CBD
- 3:19advertising. Okay, a little bit of both.
- 3:20I can do both. So, not a big deal, but
- 3:22I'm curious what you're most interested
- 3:23in.
- 3:25Okay. Okay. Okay.
- 3:28Cool. Looks like we're going to talk
- 3:29about THC and CBD advertising more.
- 3:32Okay. Let me hide that.
- 3:34Should be able to go away now.
- 3:38Cool.
- 3:39Okay. Hey guys.
- 3:41Um okay, cool. And let me see if I can
- 3:44share my screen. So, you can see my
- 3:46screen here. Is that right? Yep, great.
- 3:49I'm going to try one more. I'm going to
- 3:50share this tab instead.
- 3:53And I'm going to start it over here.
- 3:57Um
- 3:58okay.
- 4:00Uh I have to Okay, cool. You guys can
- 4:02see me.
- 4:03All right. Sweet. Sweet. Sweet. Sweet.
- 4:04Sweet.
- 4:06All right, cool. So, let's go ahead and
- 4:06jump in. Uh and the presentation's a
- 4:08little weird cuz I have to kind of put
- 4:10it on the side like this. So, I'm going
- 4:11to make it as big as I can. If you can't
- 4:13see it, throw it in chat. And then I'm
- 4:14going to pull up chat on the side so
- 4:15that way we can talk about it. But,
- 4:17first and foremost, uh what you
- 4:18advertise literally changes the world.
- 4:20Uh whether it's for the better or worse
- 4:22is your decision. This is one of my
- 4:23favorite quotes. Uh probably my favorite
- 4:25quote because uh I'm the one who wrote
- 4:26it. Uh but
- 4:28the general idea here is like uh like
- 4:30guys, we don't People don't realize how
- 4:32powerful of a tool meta advertising
- 4:34actually is. Uh you know, you We're
- 4:36spend spending uh very little money uh
- 4:38relative to the amount of attention that
- 4:40we're getting for these advertisements.
- 4:41And when we sell these products, whether
- 4:43it's THC, CBD, cannabis, hemp, lion's
- 4:46mane, or uh vitamin C, it doesn't really
- 4:48matter. Uh socks, you're you're changing
- 4:50the you're changing the world. You're
- 4:51changing people's lives. And it's it's
- 4:52it's really important that you realize
- 4:54uh that in this process and that you're
- 4:55not just carelessly using these
- 4:57uh weapons, these tools of uh mass power
- 5:00that we have been lucky enough to be
- 5:02born into and become experts at. So, um
- 5:04just be very mindful when I teach you
- 5:05these strategies. I'm going to give you
- 5:07tips and tricks on how to do things that
- 5:08other people can't do. And when I do so,
- 5:10I want to make sure that you use those
- 5:12effectively and wisely. So, uh I trust
- 5:15you're you're going to.
- 5:16So, uh I'm going to talk a little bit
- 5:18about the conscious compound revolution,
- 5:19cannabis, adaptogens, psychedelics, and
- 5:21e-com, uh and how to advertise them
- 5:23since I guess that's what you're most
- 5:24interested here. So, first off, what are
- 5:26conscious compounds? Um so,
- 5:29I always uh I think this is a funny
- 5:30meme. Uh getting drunk is like borrowing
- 5:32happiness from tomorrow. You know, no
- 5:34one is like drinking alcohol and like,
- 5:35"Oh, I'm going to feel [ __ ] awesome
- 5:37tomorrow." Like, it's usually the exact
- 5:38opposite. I'm going to feel like trash
- 5:40and uh and I'm going to want to and it's
- 5:43So, I would consider that a net negative
- 5:45compound.
- 5:46Um for
- 5:47inversely, I would consider conscious
- 5:49compounds as therapeutic compounds that
- 5:50lead to a net positive returns. They're
- 5:52generative and give more than they take
- 5:54such as CBD, hemp, adaptogenic
- 5:56mushrooms. So, I would say conscious
- 5:57compounds are these compounds that leave
- 5:59you to feeling better when you're done
- 6:01using them. Vitamin C is an obvious one
- 6:03or vitamins, but electrolytes, but also
- 6:06CBD, adaptogens, functional mushrooms,
- 6:08etc. So, the entire CPG and D2C game
- 6:11will be impacted by these conscious
- 6:13compounds over the next few years. It's
- 6:14already started. I'm sure you guys are
- 6:15seeing it. I'm sure some of you guys are
- 6:16in the business, but it but it's already
- 6:18started. You see it from brands like
- 6:20this. This is Aplós, which is a liquor
- 6:21replacement with a hemp derived liquor
- 6:24bottle that uses CBD. This is Recess, a
- 6:27very big brand. You probably see them at
- 6:29your local stores that use CBD, that use
- 6:31magnesium, that use adaptogens like
- 6:33L-theanine to create a unique positive
- 6:35relaxing effects. This is Mindbloom.
- 6:38Mindbloom literally ships you ketamine,
- 6:40which is just insane. And they use that
- 6:42ketamine in order to help treat
- 6:43depression
- 6:45as well as other things. So, you can see
- 6:46psychedelics are now becoming D2C.
- 6:48Smartwater's in the game, which is owned
- 6:50by Coca-Cola. They sell a tranquility
- 6:51blend that uses L-theanine and others.
- 6:53Pabst has a
- 6:54a THC beverage. Coca-Cola Life is their,
- 6:57you know, adaptogenic centric drink. So,
- 7:00you can see this is already starting to
- 7:01change our society. But before we get
- 7:04too much more into how we go about
- 7:05advertising this, who am I and who is
- 7:06Lucid? I'll tell you about who is Breeze
- 7:08as well in the process.
- 7:09I'm Aaron Nosich. I've been an
- 7:11entrepreneur, investor, adventurer for a
- 7:14very long time. My wife's a travel
- 7:16writer by trade, so I'm I'm on the road
- 7:17with her.
- 7:19I'm on the road with her a lot, so we
- 7:20travel around the world. I build cool
- 7:22companies from my computer, and I do and
- 7:24I do that. So, my two main companies is
- 7:26Lucid, which is the largest cannabis
- 7:27advertising firm in the world now. We do
- 7:2990% of all social media ads for cannabis
- 7:32brands, whether it's CBD, THC, hemp,
- 7:34etc. Also, a lot of adaptogens. We also
- 7:36do some with psychedelics like this
- 7:37ketamine.
- 7:39And then I'm also Uh, and of Breeze. And
- 7:41and I'm the CEO of Breaze. And so,
- 7:43Breaze is a
- 7:45um cannabis and mushrooms in a can. It's
- 7:47the fastest growing cannabis beverage in
- 7:48the world, the third largest online.
- 7:51And we're growing it rapidly. We're
- 7:52experiencing massive growth. We did 1.3
- 7:55million in our first uh 9 months of
- 7:57business. We did our 1 to 2 million in
- 7:59the next 45 days. Uh, we did 640 last
- 8:01month. We're on track probably for like
- 8:03750 uh this month, maybe even a little
- 8:05higher. So, we'll see. And so, growing
- 8:07very very quickly.
- 8:09Uh, so these are the type of clients
- 8:10that we advertise for. You probably know
- 8:11some big ones like Martha Stewart,
- 8:13Cheech & Chong, Lord Jones, Charlotte's
- 8:14Web.
- 8:16Uh, so okay, and that's cool, but you
- 8:18can't advertise CBD on Facebook. It's
- 8:20against meta's policy. Uh, the reality
- 8:22is it is possible. You simply need to
- 8:23understand uh the policy and how to
- 8:25innovate upon it. Um, so something I
- 8:28kind of think about this real quick.
- 8:29It's like a
- 8:30I want to teach you about principles in
- 8:32this call. If you understand principles
- 8:34rather than tactics, then you're going
- 8:35to understand not just how to advertise
- 8:37CBD and THC, but whatever you want to
- 8:38advertise. And that's what really
- 8:40matters here. It's really understanding
- 8:41those principles. So,
- 8:43the principles to uh understand uh first
- 8:45and foremost is there's two ways to
- 8:46innovate. Uh, one is you throw out all
- 8:48the rules. This is what most innovators
- 8:50do. Uh, they don't listen to the rules.
- 8:51They make their own rules. The other way
- 8:52to innovate is what politicians do. Uh,
- 8:55this is where they really understand the
- 8:56existing laws that are in place or the
- 8:58existing policies that are in place when
- 9:00it comes to an advertising platform. And
- 9:01then once they really understand the
- 9:03rules, they create new rules on top of
- 9:05them. Um, it's a very important uh you
- 9:07need to know what the current you need
- 9:09to know how to play soccer if you want
- 9:11to build a new game on top of it or if
- 9:12you want to change the regulations. And
- 9:13so, you you got to know the rules in
- 9:15order to build new rules.
- 9:16So, first off, here's some examples of
- 9:18some ads. Uh, so these are we've changed
- 9:21how we do advertising lately. I'm going
- 9:23to show you both how we've done it in
- 9:24the past and then how we're doing it
- 9:25right now. And I'll pull some ad
- 9:26libraries so you can see. But you can
- 9:28see this is an ad from Joy Organics. The
- 9:29ad literally says CBD in it uh both here
- 9:32and here.
- 9:33Uh, and talks uh Now, what's kind of
- 9:35interesting about this is there's no
- 9:36actual product promotion happening here.
- 9:38This is an educational ad about CBD
- 9:42that's leading to additional
- 9:43information. And I'll get into a little
- 9:45bit more depth there in a moment. But
- 9:47it's not just So, I wanted to point out
- 9:49though it's possible and it's
- 9:50profitable. We spend way more money than
- 9:53this at way higher ROAS's than this, but
- 9:55just to get an idea, this is 473,000 at
- 9:57a 4.6 ROAS. This is 616,000 at a 4.02
- 10:02from two different accounts. I mean,
- 10:04these numbers are kind of embarrassing
- 10:05these days. We've scaled six brands by
- 10:07659% on average in the last six months
- 10:11just alone, which took brands from
- 10:1250,000 to 600,000. So, essentially like
- 10:15Breeze times six.
- 10:17And at least in we're doing it
- 10:18regularly. Um
- 10:20Hemp derived THC sells a lot better than
- 10:22CBD as I can as sure you can imagine.
- 10:25So, so how do you get
- 10:27The keys. Compliance. You need a deep
- 10:29and clear understanding of the existing
- 10:30compliance regulations across the
- 10:32governing bodies. The primary governing
- 10:34body here is Meta or Google, whoever
- 10:36you're advertising on. And then it's the
- 10:37FDA and the FTC. What you need to know
- 10:39about the FDA is that you can't treat,
- 10:41cure,
- 10:42or
- 10:43fix diseases or or or things like that.
- 10:46So, you can't say that you're going to
- 10:47fix anxiety. You can't say that you're
- 10:49going to cure someone's depression or
- 10:51fix their insomnia. You can say that you
- 10:53can relieve someone's stress. That you
- 10:56can calm their nerves. That you can help
- 10:57them relax. That you can help them feel
- 10:59euphoric. These are not disease claims.
- 11:01These are like positive mood therapeutic
- 11:03suggestions. So, that's something to be
- 11:06mindful of. Innovation. Once you
- 11:08understand the rules, you have the
- 11:09opportunity to innovate upon them. We
- 11:10talked about that a moment ago. And then
- 11:11platform support. Each platform
- 11:14is a there's a supporting representative
- 11:16whose purpose is to help you spend more
- 11:17money on their platform. So, many of you
- 11:19guys know this. This is not marketing
- 11:21reps at Facebook. I'm talking more so
- 11:22about the actual agency reps at Facebook
- 11:25or
- 11:27agency reps at Google or reps at TikTok,
- 11:30wherever it might be.
- 11:31And these guys want you to spend more
- 11:34money. They're on your side. So, you
- 11:35want to align with this platform
- 11:37support. A lot of people who don't have
- 11:38rep support are like, "Oh, if I don't
- 11:39have rep support, I'm just kind of out
- 11:41and I don't really can't play the game."
- 11:42That's not true. There's There's live
- 11:45chat support. I'm sure many of you guys
- 11:47are familiar with that. If someone has
- 11:49the link to live chat, go ahead and drop
- 11:51it into the chat. I'll share it
- 11:54a little later, but it's
- 11:55business.facebook.com/help.
- 11:57There's a live chat there. Not every
- 11:59profile has it, but many profiles do.
- 12:01So, you want to get platform support.
- 12:02Remember that these companies want you
- 12:03to spend on the platform. Okay, so here
- 12:06is an example of the CBD and hemp policy
- 12:08at Meta.
- 12:10It's changed a little bit, but I want to
- 12:11show you a couple things in here that
- 12:13are that are curious. Advertisers So,
- 12:16this is all saying no, no, you can't
- 12:17advertise CBD, can't advertise CBD,
- 12:18can't advertise CBD. But then what this
- 12:20says is advertisers may promote
- 12:22informational articles about on CBD
- 12:24products. So, that's one. We can We can
- 12:26We can promote information about CBD
- 12:28products, okay? Ads that are informative
- 12:31of the benefits of a specific CBD or
- 12:33ingestible hemp product can direct to
- 12:35websites with additional information.
- 12:36Super important. So, if their ads are
- 12:39informative of the benefits of a
- 12:40specific CBD product, then you can let
- 12:42them to additional information. So,
- 12:44what's important about this is this is
- 12:45if we want to say CBD in the ad itself.
- 12:48Okay, there's a bunch of stuff saying
- 12:50what's not allowed. But then here's what
- 12:51is allowed. Sale of non-ingestible hemp.
- 12:55This changed recently. All hemp products
- 12:57are now allowed. It now That's not the
- 12:59same as CBD or THC products, but all
- 13:01hemp products are allowed now. And then
- 13:03news articles on CBD and hemp are
- 13:05allowed. So, I'm going to pull up
- 13:07I'm going to make this a little bit more
- 13:09live as we do this. But here's the
- 13:11current hemp policy
- 13:13at Meta.
- 13:16Should be pulling up for you now.
- 13:20I'll grab this link, too.
- 13:24So, I just threw that in chat.
- 13:27So, this is Okay, so we allow for CBD as
- 13:30related products with the following
- 13:31products. You must come So, then there's
- 13:33some new policies that say that if you
- 13:34get a legit script requirement that you
- 13:36can then advertise CBD.
- 13:39Uh
- 13:40you don't really need to worry about it.
- 13:41LegitScript is this third-party company
- 13:43that can allow you to
- 13:45create a certification for your company,
- 13:48but they only issue certifications for
- 13:50topical products. So, you can't really
- 13:51even get it for most CBD products. So,
- 13:53Meta's essentially trying to pass off
- 13:54the liability of who can advertise to
- 13:57LegitScript. That's not really what you
- 13:59really want to look at. What you do want
- 14:01to look at is
- 14:05What you do want to look at is, if I can
- 14:08find it,
- 14:20is
- 14:22Hm, it's not really saying it here.
- 14:24There's There's a few different
- 14:25policies. You can probably find them
- 14:26here, CBD and related policies. Here's
- 14:28the other one. I'll drop that in chat as
- 14:29well.
- 14:30These are both from Meta.
- 14:32Uh there's essentially a policy that was
- 14:34updated that says that you can sell hemp
- 14:36products. Uh
- 14:38Advertisers can run ads that promote
- 14:39hemp products in the following
- 14:40jurisdictions and must comply with
- 14:42applicable local laws as required or
- 14:45established in industry guidelines. So,
- 14:46Canada, Mexico, and United States. Notes
- 14:48that product subject to Meta's policy
- 14:50and prescription do not apply. For more
- 14:52information, so you can see the full the
- 14:53full policy here. But, the general idea
- 14:55is essentially saying that you can
- 14:57advertise hemp products if it uses hemp
- 15:01language or what we do often is not
- 15:03include hemp language
- 15:05and just not mention any CBD THC. Or,
- 15:07you can advertise
- 15:09CBD educational ads. And that's if you
- 15:12want to use the word CBD. So, like I
- 15:13showed you here, if you want to use the
- 15:15word CBD, it needs to be educational in
- 15:17nature. If you want to advertise a
- 15:19product, it needs to either be
- 15:20referenced as hemp or it needs to be
- 15:22referenced as uh um
- 15:25uh
- 15:25or as or not mentioning it. And so, this
- 15:28is kind of where we and other people
- 15:30have gone from like more of the
- 15:31compliance always really strict about
- 15:34making sure that we're buttoned up and
- 15:35make sure we're doing everything right
- 15:36to being more of an activist agency in
- 15:38the space.
- 15:39You know, there's there's a lot of
- 15:43there's a lot of
- 15:45there's a lot of ways to advertise fully
- 15:47compliant through this educational
- 15:48content, but you can also start
- 15:50exploring what the optionality is if you
- 15:53really understand these rules. And so,
- 15:54I'll show you some of those in in the
- 15:56ads as we go. So, what does this policy
- 15:58mean? You can educate information about
- 16:00CBD that leads to additional
- 16:01information.
- 16:02You can advertise hemp topicals. Now,
- 16:04this is all hemp products since I made
- 16:05this. So, hemp products that can that
- 16:07use a landing page that use either use
- 16:09hemp language or
- 16:11or no hemp language at all, but never
- 16:12CBD and THC. And you can advertise news
- 16:14and price articles that are promotional.
- 16:16Here's an example of the chat support.
- 16:18I'm going to grab this link and send
- 16:20this to you guys. This is
- 16:22Thank you.
- 16:23Uh yeah, we do. I'll tell you about I'll
- 16:26answer your question about Europe in a
- 16:27minute.
- 16:28But we can do it. So, this is the
- 16:30Facebook support. On this page, there's
- 16:31actually a live chat app. I'll come back
- 16:33to that in a moment, but sometimes you
- 16:35need that in order to appeal ads that
- 16:37get rejected. This QR code should also
- 16:39take you there. So, you can see where I
- 16:41wrote here, "Your ads will get rejected
- 16:42initially often when you're submitting
- 16:44CBD and THC ads, but if you're following
- 16:46the rules that I laid out so far, that
- 16:48you'll just need to submit an appeal
- 16:50through live chat and or through any
- 16:52contact that you have or the email
- 16:53contact that's on that page, and that
- 16:55will often get it overturned.
- 16:57So, let's get got a little bit. Here's
- 16:59some examples of what those ads look
- 17:00like. This is an ad for Charlotte's Web
- 17:02CBD that we ran. So, you can see see
- 17:04this is a what I consider an educational
- 17:06CBD ad. So, CBD is an easy way to keep
- 17:09the mind clear and throughout the day.
- 17:10Learn more about the benefits of
- 17:12introducing CBD in daily life here. How
- 17:14to get rid of brain fog with CBD. So,
- 17:16notice the key factors here. This is
- 17:18educational about CBD. It's not
- 17:20promoting any specific product. It is
- 17:22running from the brand. That even says
- 17:24Charlotte's Web CBD, but it's not
- 17:26actually showing the physical product.
- 17:28This is the landing page that that
- 17:29drives to. You'll see here, this is uh
- 17:32I'll show you these on I'll show you
- 17:33these in ad libraries, but this is
- 17:35hosted on a subdomain initially. Uh
- 17:37that's just an article here, how to get
- 17:40rid of brain fog, not promotional of
- 17:41product, just educating like a listicle
- 17:43about uh you know, the the product. And
- 17:45then you hit learn more, and then that
- 17:47learn more can go to your homepage or to
- 17:49your product page, uh what have you. So,
- 17:51I'll show you some real-time examples in
- 17:52ad library in a moment as well.
- 17:54Here's another example. This is a hemp
- 17:56This is topical, but it can be any hemp
- 17:58product. So, you'll see uh this is now
- 18:00showing the product and talking about
- 18:02benefits and we're and we're promoting
- 18:03the sale of it. You can either use
- 18:05hemp-infused topicals where you're using
- 18:07the language hemp, or you can just not
- 18:09include hemp and just call it infused
- 18:10topical, and then uh and then run it
- 18:12that way. You can see here the landing
- 18:14page as well. This is going directly to
- 18:16their product page that uses hemp
- 18:18language. The landing page that it lands
- 18:19on from this This is a very important
- 18:21point. The landing page that lands on
- 18:23from from the ad has to either use hemp
- 18:26language or no hemp language at all. But
- 18:28you can't have CBD language, can't have
- 18:29THC language on that landing page. The
- 18:31page after that can have CBD, THC, or
- 18:34hemp language. Um and don't worry if you
- 18:36don't understand that yet. I'm going to
- 18:37show you some real-time examples and
- 18:39we'll do some Q&A so you can really get
- 18:40that. This is another example of what's
- 18:42possible. This is the news uh kind of
- 18:45example. So, you see this ad literally
- 18:46says marijuana from The Motley Fool. Uh
- 18:49what does this map mean for marijuana?
- 18:50So, this is educational or news related
- 18:52to cannabis, which is why it's allowed.
- 18:54It's not driving the sale of product on
- 18:56at least on the first page that it goes
- 18:58to. And it's talking about the 2020
- 19:00election, the marijuana boom. So, that's
- 19:02also compliant cuz it's news. And then
- 19:04we were talking about ketamine uh moment
- 19:06and how you would I mean, it's like
- 19:07seems like it would be so crazy to
- 19:09advertise something like psychedelics on
- 19:11Facebook, but it's actually very
- 19:12possible. And these are actually super
- 19:14compliant ads. These are not, you know,
- 19:16gray area even.
- 19:17Join 90% of clients reporting
- 19:19improvement in anxiety symptoms after
- 19:20just two sessions with Mindbloom.
- 19:23They can say anxiety even though it's
- 19:25not allowed on the FDA, but ketamine is
- 19:26an FDA-approved substance, which is why
- 19:28it's a little little different here.
- 19:30This is an expert-guided science-backed
- 19:31approach to psychedelic therapy. And so
- 19:33you see here it's uh
- 19:35I'll let it start over.
- 19:38Mindbloom, experience your breakthrough.
- 19:40Essentially, psychedelic medicine is
- 19:42here. This is a live Facebook ad
- 19:45with an animation and science-backed
- 19:46ketamine therapy. So sometimes they put
- 19:48words like ketamine not here and not
- 19:50here, but actually in the creative,
- 19:51which makes it a little easier to get
- 19:52approved. So something to think about.
- 19:55Relief from anxiety backed by science.
- 19:57And then that's going to a landing page
- 19:58like this. Now, what's interesting about
- 19:59this landing page is it's informational
- 20:01and promotional, but it's not really
- 20:02like selling ketamine. It's more so, am
- 20:05I a candidate? That's the the call to
- 20:07action for this. So it's essentially a a
- 20:09form that qualifies the person for
- 20:12for the product. So policy at Meta is
- 20:14constantly evolving. And this is the
- 20:15current state of the game. I'm going to
- 20:16show you a little bit of an update, but
- 20:18remember what you advertise changes the
- 20:20world. So when you use these strategies,
- 20:21it's very critical that you that you do
- 20:23so effectively. Okay, so that was fun
- 20:25and we did the whole
- 20:27presentation thing, but this is a lot
- 20:30more interesting of what's possible
- 20:32here. So I'm going to pull up Breeze's
- 20:34ad account just to give you some
- 20:35references
- 20:36of what we can do here. So this is an
- 20:39example for Breeze.
- 20:41Cool.
- 20:42So this is Breeze. This is a THC, CBD,
- 20:45and cannabis product. Introducing our
- 20:47next-gen infused social tonic that
- 20:49provides an undeniably euphoric,
- 20:51relieving, inspiring effect you've been
- 20:52waiting for. So what's the key factor
- 20:54here? Is I am promoting the idea of what
- 20:57the product is and what it's doing, but
- 20:59I am not saying THC, CBD, or cannabis in
- 21:03this ad. Very, very, very critical. See,
- 21:05Breeze Now, creative's a little
- 21:07different. I'll talk about that in a
- 21:08minute. Infused social tonic, does
- 21:10anyone know what an infused product is?
- 21:12I mean, I do. I think a lot of people
- 21:14do. What about a microdose product or
- 21:16what about
- 21:17a, you know,
- 21:19an edible or a gummy? Like there's
- 21:22implications to words that are not
- 21:23necessarily what the words are and
- 21:25that's how you want to use language on
- 21:27advertising in order to stay compliant
- 21:29and get these ads live. Now, creative's
- 21:31a little different. Creative's is a lot
- 21:33easier. You'll see that this is a little
- 21:34low-res so it's not so obvious, but this
- 21:36does say THC and CBD and it does say
- 21:38cannabis.
- 21:39That's technically not allowed, but
- 21:41because of the angles and the creative,
- 21:44we've been able to get it approved. I
- 21:45would suggest not doing that. This goes
- 21:48down most of the time. If they see THC
- 21:50CBD, they have good AI systems that pop
- 21:52it up and you'll get shut down most of
- 21:54the time, but it is possible and
- 21:56especially once you warm up an account
- 21:57and you keep it healthy for a little
- 21:58bit.
- 21:59Okay, so now this is where you need to
- 22:00pay attention. This is kind of how how
- 22:02the game works.
- 22:03Breeze, here's the ad. The creative, no
- 22:05mention. This is promotional. I'm
- 22:07showing the product. So,
- 22:09this would be what I was calling a hemp
- 22:10ad. I'm not actually saying hemp, but
- 22:12this is a hemp product and I'm call and
- 22:14I'm using no hemp language, no CBD
- 22:16language, no THC language. I hit shop
- 22:19now.
- 22:20Now, you want to look where I'm landing.
- 22:22I'll share this tab instead. Okay. So,
- 22:25you guys can't see my domain, but I'm
- 22:26going to drop the link and of this page
- 22:28so you can check it out.
- 22:30try.drinkbreeze.com/fb.
- 22:32So, what's interesting about that is I
- 22:33host it on a subdomain. You don't have
- 22:35to host it on a subdomain, but Meta's
- 22:37going to scrape your page for language
- 22:39of THC, CBD, etc., etc. You don't want
- 22:43to have any language about THC CBD on
- 22:45that page. If you do, it can lead to a
- 22:48rejection or ban. So, I host my landing
- 22:51pages on subdomains so that way it's a
- 22:53much higher likelihood that there is no
- 22:55mention of THC CBD anywhere on that
- 22:57page. So, I don't know if you can see
- 22:58it, but if I do command find and I find
- 23:00type in THC or CBD, you won't find that
- 23:02on the page, you won't find it in the
- 23:03metadata, etc.
- 23:05Um so now, let's keep going. Microdosed
- 23:07next-gen social tonic. Uh what we don't
- 23:10say here is CBD THC. Um we're talking
- 23:12about the effects of the product. Why
- 23:14are people buying a THC product? Why are
- 23:16people buying a CBD product? Why are
- 23:17they buying these different things? Like
- 23:19that's what's far more interesting is is
- 23:22that. A euphoric, calming, and inspiring
- 23:23drink with an unparalleled effect.
- 23:26Blah blah blah, the most fun you can
- 23:27legally have, approachable and
- 23:28stackable, no hangovers or regrets.
- 23:31Drinking evolved. So,
- 23:33uh even here, it's I did mention hemp
- 23:35once, full spectrum hemp. You don't have
- 23:37to do that, but it if uh if a meta
- 23:38reviewer or an AI system sees that, it's
- 23:41uh it's compliant, so that's that's
- 23:42allowed. And then we put the alliance's
- 23:44name, we talk a little bit about that.
- 23:45Okay, so what you're mainly noticing
- 23:46here is I'm not mentioning THC. We've
- 23:48also photoshopped off cannabis, we've
- 23:49taken off THC and CBD off of the label
- 23:51here.
- 23:52Um that's that's essentially the play.
- 23:53But I hit So, this is the first page, so
- 23:55the things that really matter to Meta is
- 23:57your ad and your landing page. The ad
- 24:00and the landing page, the first click.
- 24:01The ad, that's the click to to the
- 24:03landing page. So, if I hit it again,
- 24:06now I'm jumping to
- 24:07drinkbreeze.com/products/lemon.
- 24:10I'm going to drop that in chat as well.
- 24:12Um so, you you're you're able to track
- 24:14conversions, all right. I'll show you
- 24:15how.
- 24:16Um so, uh so this is this is now on my
- 24:19main site. So, I'm not on a separate
- 24:21site. And so, to your first question,
- 24:22Laura, this is this is going from this
- 24:25is going from my ad to my landing page.
- 24:27My landing page is on a subdomain. That
- 24:29subdomain has a pixel installed on it.
- 24:31It has the same pixel that's on my main
- 24:33website. It's firing a page view on my
- 24:36landing page. And then when I click over
- 24:38to my PDP, this is the main PDP on my
- 24:40main website. If I hit this little
- 24:41Breeze logo, I'm brought to my main site
- 24:44that does say microdosed cannabis
- 24:45mushrooms in a can. I hit back, now I'm
- 24:47back on the PDP. Uh and now here you'll
- 24:50see I am saying THC, I am saying CBD,
- 24:52cuz this is my main site, my main
- 24:53everything. And my pixel's installed on
- 24:55this website. So, if someone goes in
- 24:57here and buys a product or add to cart,
- 24:58all of that is being tracked through the
- 25:00pixel and reported back to Meta.
- 25:04So, that's like the general gist of how
- 25:07that works. I'm going to show you once
- 25:09more on another ad just so you can get
- 25:11an idea
- 25:12of what's possible here.
- 25:15Here's another example.
- 25:17Uh share this tab instead. Okay. Uh
- 25:20"Breeze, unlock the power of natural
- 25:21euphoria." So, another I'm saying what's
- 25:23the benefit of the product? I'm using
- 25:25our herb and mushroom. So, you see how I
- 25:28use emojis here instead of saying
- 25:31instead of saying
- 25:33uh cannabis mushrooms. "Infused tonic
- 25:35delivers a refreshing, clear, and
- 25:36relieving effect within minutes." I
- 25:38named the flavors. I'm using emojis here
- 25:40rather than saying it. I photoshopped
- 25:42off THC and CBD for our hemp beverage.
- 25:44Uh and then Infused Social Tonic, I
- 25:46click, I'm on this landing page. When I
- 25:48make that click, it's tracking. It's
- 25:50tracking my page view on this landing
- 25:51page. This would go to my shop. This
- 25:53would go to my vault. This would go to
- 25:54my home page, but I'm not on that. I'm
- 25:56on a landing page. Okay, cool. I'm still
- 25:59interested. That's so cool. I'd love to
- 26:00buy it. Now I'm here on the product page
- 26:03where I can actually buy the product and
- 26:05track the events along the way.
- 26:07So, that's uh a good example of how
- 26:10that's done. I can just keep showing you
- 26:13examples, but I think it would be more
- 26:15beneficial to you if I answer questions
- 26:18and then I can show examples with those
- 26:20questions as we go. So,
- 26:22let's uh let's do that. Uh I'm going to
- 26:25scroll back. If you have questions, go
- 26:26ahead and put them into chat
- 26:28uh and
- 26:30uh
- 26:30uh yeah, so I just got an initial
- 26:32question. I'll just throw some up here
- 26:33as we go.
- 26:34So, we can do the same on TikTok ads. Uh
- 26:37TikTok and Google are different beasts.
- 26:38So, the overall summary for TikTok and
- 26:40Google, let's start with TikTok. TikTok
- 26:42uh you can't mention hemp. You can't
- 26:45mention uh THC, CBD, etc. They're
- 26:48actually more strict than Meta.
- 26:50Personally, what we do like don't
- 26:52advertise very many brands on TikTok. We
- 26:54have done it in the past, but it's very
- 26:55challenging. You shut down a lot. For
- 26:57Breeze, we have our infused product.
- 27:00This is the THC and CBD. We have a
- 27:01lion's mane only product as well. The
- 27:03lion's mane only product we put onto
- 27:06TikTok Shop and we send it to affiliates
- 27:08and then we do spark ads with that. And
- 27:10that's fully compliant. There's no
- 27:12nothing wrong. So that's how we do it.
- 27:13You can also We're also going to do
- 27:15organic content for TikTok and then
- 27:17we're going to be about the main product
- 27:18that's infused. Organic content about
- 27:20THC and CBD is fine. Sometimes you can
- 27:22boost it. So that's TikTok. Google
- 27:24Google requires you to use a hemp only
- 27:27website. So you have to have a dedicated
- 27:29webpage a website not webpage that's
- 27:32full full circle hemp. You can only use
- 27:34hemp language in the entire website.
- 27:36It doesn't work nearly as well. It works
- 27:37for branded but it's really hard to get
- 27:39it to work for
- 27:41non-branded and cold traffic. So that's
- 27:43that's generally the consensus there.
- 27:46Okay, so I'm just going to start picking
- 27:48some of these out and Gary and Zach feel
- 27:50free to take some of these out with me
- 27:52and we can
- 27:53we can pull them in together. But and if
- 27:55you guys really want to hear an answer
- 27:56to a question then go ahead and
- 27:59and like
- 28:01heart it or something so we can we can
- 28:03check it.
- 28:04Hey dude. Yo.
- 28:06Yeah, I got a few here that kind of came
- 28:08on earlier if you wanted to just like
- 28:10hop through them. So
- 28:12um
- 28:13So I don't know if this is kind of in
- 28:14your ball like wheelhouse or anything
- 28:16like that, but Sharif you know is
- 28:18wondering
- 28:19if like the activist approach would work
- 28:21for like vape products or anti-cigarette
- 28:23smoking educational content things like
- 28:24that. Have you ever seen that?
- 28:25Yeah. Does that work?
- 28:27Yeah, so you know Meta is most careful
- 28:29about vapes
- 28:31and smoking products. Although it all
- 28:33works the same. It's the same thing I
- 28:35showed you today. It's the same thing.
- 28:36Actually it works for about any product.
- 28:38Doesn't matter if it's
- 28:40sex sexual wellness product or
- 28:43a maybe a like a a gun holster or
- 28:46something like this. It works for many
- 28:48product categories. It's kind of the
- 28:49same the same path, but but yeah, you
- 28:52know, it's always better and safer to
- 28:54use it and more of these like edibles,
- 28:56gummies, drinks. That's always an easier
- 28:59bet than the vapes. Cool. But same same
- 29:01otherwise. Yeah, and Peter is wondering
- 29:03like how do you actually stay
- 29:04up-to-date, you know, with some like
- 29:07these requirements that are obviously
- 29:08ever changing. You don't want to be in a
- 29:09situation where like if something
- 29:11changed you didn't know and then you got
- 29:12an account banned or something. Do you
- 29:14have like a team that's
- 29:15just always looking or do you have a
- 29:17mailing list, stuff like that?
- 29:19Yeah, great question. So, we've been
- 29:21doing it a long time, guys. You know,
- 29:22like I had a I had a CBD brand in 2018.
- 29:24So, the Farm Bill came out in 2018,
- 29:26which is what made CBD legal. I started
- 29:28a CBD brand then. I tried to advertise
- 29:30it and I got shut down every which way,
- 29:31so I just kept working on it. I got the
- 29:33official policies from Meta, so which is
- 29:35I what I just put in the chat earlier
- 29:37and we can repost those if you'd like,
- 29:38but I look at those. I pay attention to
- 29:40those and honestly, it's just finesse it
- 29:42these days. Like you have the latest and
- 29:44greatest that there is. It's it's not
- 29:45changing that often, but most people run
- 29:48into walls and when you run into walls,
- 29:50it can be pretty painful. Your ad
- 29:51account can go down. Your business
- 29:52manager can go down and then you have to
- 29:54respin up a new business manager and
- 29:55have to respin up a new ad account. So,
- 29:57you really want to be on the safe side
- 29:59of this fence until your ad account is
- 30:01warmed up. You have some spend in there.
- 30:02You have a lot of approved ads. You
- 30:04know, and if like the other thing is
- 30:05like take the principles of keeping your
- 30:07account healthy. Like learn from the
- 30:09great media buyers in the space on how
- 30:10to keep a healthy ad account in general,
- 30:12whether it's CBD or THC or others wise
- 30:14and that's going to allow you to allow
- 30:17you to keep it strong. So, what does
- 30:18that mean? Like avoid rejected ads.
- 30:21Like and when you get them, solve them.
- 30:23So, these are like key principles in
- 30:24order to keep the account healthy
- 30:26overall.
- 30:27And then James wants to know like how
- 30:29you're using white list listing if you
- 30:31are at all.
- 30:33Is that like applicable to this? What
- 30:35does that look like for you guys? So,
- 30:36there's two ways people mean white
- 30:37listing. So, like some people think are
- 30:39we white listing accounts or like
- 30:41protecting accounts.
- 30:42There used to be special programs at
- 30:44Meta that you can enroll as a part of an
- 30:45agency that would give like a closer
- 30:47review to your ads, but there's never
- 30:48been a white listing program or
- 30:50paid-to-play program at Meta. I just
- 30:51want to be super clear about that. I
- 30:53think a lot of people assume that maybe
- 30:54we have some special, you know, side
- 30:57deal that no one else has, but that's
- 30:58not the case. We're just better at it
- 31:00than most are
- 31:01because we've done it a lot. Um, so we
- 31:03don't have any way of white listing an
- 31:05account.
- 31:06We just know how to not break the rules
- 31:08and how to follow them exceptionally
- 31:09well. That's one. Two, there's white
- 31:11listing in the more traditional media
- 31:12buying sense, which is like Zach Murray
- 31:14is a influencer. He wants to promote our
- 31:17products. He can share his Facebook page
- 31:19and his Instagram account to my ad
- 31:21account and then I can run ads under his
- 31:22account. That's totally allowed and it's
- 31:24the same as anything else we just went
- 31:26over. It can be risky for the person the
- 31:29influencer's page or the influencer's
- 31:31account. So just be careful with their
- 31:32pages and accounts. But, you know, if
- 31:34you're really following what I said and
- 31:35you do it right and you keep your ad
- 31:36account healthy, like I think we've had
- 31:38maybe one ad account go down in the last
- 31:4012 months. So it's
- 31:42it doesn't need to be this painful
- 31:43process.
- 31:44Sweet.
- 31:45Um, and in terms of like e-commerce
- 31:46platform, you guys on Shopify? Do you
- 31:48have any trouble problems with that?
- 31:49Breeze is on Shopify. WooCommerce and
- 31:51Shopify is the majority of the the
- 31:53industry. We have to work with
- 31:54third-party processors for CBD and hemp
- 31:56and other products like that. But,
- 31:58but yeah, but we do use um
- 32:01but we use we use Shopify. So Shopify
- 32:03stopped letting CBD initially when CBD
- 32:06came out, Shopify said no CBD. Big
- 32:08Commerce took a bunch of the market
- 32:09share and then Shopify changed their
- 32:10mind and allowed CBD. So they haven't
- 32:13had an official policy about hemp THC,
- 32:15but their hemp policy covers the hemp
- 32:17THC that's inside of Breeze, which is
- 32:19why we're on Shopify. So and Shopify is
- 32:21a a huge hack. Like Shopify you can
- 32:23scale much faster on Shopify than other
- 32:25platforms just in general. Am I right?
- 32:27Yeah, and then on that subdomain, is
- 32:28that also Shopify landing pages or Great
- 32:30question. We actually host that on
- 32:32WooCommerce.
- 32:33I'm sorry, rephrase that. Not
- 32:35WooCommerce, WordPress.
- 32:36And and reason is it could be on any
- 32:38platform. Subdomains are actually
- 32:39technically separate sites, they're not
- 32:41the same site. So, we install the pixel
- 32:42on both sites, but we uh but you can use
- 32:45any platform. We just use WordPress uh
- 32:47because it's simple and and easy to make
- 32:49a landing page quickly. Okay. And then
- 32:51uh from that landing page, I have
- 32:52another question here on whether you can
- 32:54redirect directly to checkout from that
- 32:56landing page or do you need to just go
- 32:58to from PDP to another product page? You
- 33:00can, but you're going to confuse your
- 33:02customers. Uh like, you know, if you run
- 33:03to an ad that talks about a product that
- 33:05doesn't say the ingredient, they run to
- 33:06a landing page that talks about the
- 33:07product that doesn't say the ingredient,
- 33:09then uh now you're going to go to a
- 33:10checkout that doesn't say the
- 33:11ingredient. You're going to get people
- 33:13who didn't really want these products
- 33:14submit chargebacks. Uh so, I wouldn't
- 33:16recommend it. Like, it's like one really
- 33:18critical component of this, guys, is
- 33:19like you got to get out of the hacker
- 33:20mindset. We're not trying to be hackers,
- 33:22we're trying to be really clean,
- 33:23compliant advertisers uh and do the
- 33:25fundamentals well. But if you're trying
- 33:27to hack the system, Meta is a
- 33:29trillion-dollar company that's working
- 33:31to stop hackers. We're not trying to be
- 33:32hackers, we're trying to be compliant
- 33:34advertisers that understand the
- 33:35fundamentals of healthy advertising.
- 33:37Right. And so, the And so, Nick's
- 33:38wondering, does does this strategy like
- 33:40skating just digestible CBD policy or
- 33:42you or you had said it had had changed?
- 33:45It's a great question. So, the there So,
- 33:47there is their policy says that you
- 33:48can't advertise CBD and THC, but it does
- 33:50say you can advertise hemp. This is kind
- 33:52of like a fundamental problem with hemp
- 33:54and CBD and THC and the whole reason
- 33:55Breeze has a path to exist in the first
- 33:57place is there's all these different
- 33:58words and language that kind of say the
- 33:59same thing. 95% of hemp products are THC
- 34:03and CBD. So, you can advertise hemp
- 34:05products, but you can't advertise CBD
- 34:06and THC products. So, what do we do? We
- 34:08advertise hemp products where we don't
- 34:10mention CBD and THC in the ads and the
- 34:11landing pages. Uh and um sometimes they
- 34:14do have THC's and CBD in them. Sometimes
- 34:16they don't. So, this is that gray area
- 34:18that exists in the current marketplace
- 34:20of Now, if you do want to say CBD in
- 34:22your ads, uh then you just need to make
- 34:24them educational and go to articles that
- 34:26are not promotional. And then you can't
- 34:27say CBD in your ads. Although, they get
- 34:28rejected more often. Uh you just have to
- 34:30go through that appeal process. Got it.
- 34:32And then
- 34:34Go ahead. Sorry, just one thing. I saw a
- 34:35lot of people talking about UK and
- 34:36Germany. So, all
- 34:39So, Meta actually doesn't change their
- 34:40policies by region. So, the policies for
- 34:43Meta are the same for UK, for Germany,
- 34:45for England, for whatever.
- 34:47Now, if your country prohibits it,
- 34:50maybe you'll run into some some
- 34:52challenges, but it's rare. We We've ran
- 34:54ads in the UK and France and Germany and
- 34:57Italy.
- 34:59You you name place. Japan, Australia.
- 35:01We've run ads all over there. And it's
- 35:03uh
- 35:04still it's all it's all fine.
- 35:06And then Ryan wants to know, so since
- 35:07you have multiple SKUs with Breeze, what
- 35:09does your ad account structure look like
- 35:10on Meta? Are you, you know, separating
- 35:12each product in different campaigns?
- 35:14What does that look like?
- 35:15Yeah, I'll show you.
- 35:16Uh
- 35:18I'll get that pulled up real quick.
- 35:20So,
- 35:21here's a cool four-play exclusive.
- 35:25This is our ad account. All right, for
- 35:28you're the first guest to show their ad
- 35:30account.
- 35:32Oh, shoot. Let's see.
- 35:34I just pulled up my ad account and it
- 35:35says restricted, but it's the wrong ad
- 35:37account.
- 35:39So, I'm glad that's not Breeze's ad
- 35:40account. That'd be funny. Um, okay.
- 35:43Let's do another question while I pull
- 35:44it up cuz I got to log out of my profile
- 35:45and log into a new one.
- 35:47For sure.
- 35:48Um
- 35:49What I This is like another one. So,
- 35:50like what interests are you targeting,
- 35:52you know, on Meta?
- 35:53Um Dude, I am like an old-school
- 35:56advertiser. I've been doing this [ __ ]
- 35:57since I was 13 years old. Not Facebook
- 35:59advertising. E-commerce. And so, like
- 36:01I'm not really a big tactic advertiser.
- 36:03I think that these platforms are smarter
- 36:04than all of us. And I think that
- 36:06essential advertising, like I think
- 36:08giving the platform as much room to
- 36:11figure out who your customers are and
- 36:13acquire them is actually the best play.
- 36:14And that's not what brands want to hear
- 36:16when you're an advertising agency, but
- 36:17it's true. Like So, I run like for the
- 36:20majority of Breeze's history, I've run a
- 36:22single ASC campaign with 20 months plus
- 36:24broad targeting and just let it rip.
- 36:27And it's worked exceptionally well and I
- 36:28focus on things that really matter like
- 36:31creative, which is something Zach
- 36:32understands well.
- 36:33And so I just spend a lot of time on
- 36:34creative and landing pages and and
- 36:36that's that's what I that's what I do.
- 36:38So broad targeting, I let it rip. I let
- 36:40it do the auto. So I've I've changed now
- 36:41we're doing a few different tests which
- 36:43we just like we literally rolled out a
- 36:44new test in the last 2 weeks to see if
- 36:46we can outperform it. Uh but we really
- 36:48haven't been able to outperform it yet.
- 36:51Okay, and then uh Dylan just uh popped
- 36:53in. So he's wondering, you know, if a
- 36:55UGC ad mentions CBD, is that okay?
- 36:58Um
- 36:59and you said, you know, there's more
- 37:00flexibility with creative.
- 37:02Um have you tested any of that?
- 37:04So that's a good question. Uh so this is
- 37:06kind of what I was saying earlier too is
- 37:08like uh you if you're going to try to
- 37:10break the rules, which I don't
- 37:11recommend, like that's only going to get
- 37:14you in trouble. It's going to shut down
- 37:15your ad account. And like if you can't
- 37:16sustainably advertise, it's going to be
- 37:18really hard to profitably advertise. So
- 37:20you're So the goal is not to try to
- 37:21break the rules. But if you're trying to
- 37:23see where you can bend the rules a
- 37:25little bit, um creative is always easier
- 37:27to mention things than it is in uh in
- 37:30ads. They you know, like the AI from any
- 37:32platform, whether it's Meta or others,
- 37:33is picking up the data on the screen. So
- 37:35if your ad says CBD THC, it's going to
- 37:38pick it up and shut it down. But if
- 37:39we're having a casual conversation, I'm
- 37:40like, oh yeah, Bree uses lion's mane and
- 37:42adaptogenic mushrooms and there's a
- 37:43little bit of THC and CBD in there. Like
- 37:45I'm saying it so quick and I'm saying it
- 37:47so fast that it's probably not getting
- 37:48picked up by the platform. And so you
- 37:50can uh end up saying things like that a
- 37:52little easier. But again, like here's
- 37:54the real strategy, guys. Try not to do
- 37:56that and sell your products anyway. And
- 37:58if you can figure that out, you'll
- 38:00outperform everyone because now you're
- 38:01not running into the walls that other
- 38:03people are running into, which allows
- 38:04you to
- 38:05uh allows you to Right. So like figure
- 38:07out the angles in which like these
- 38:08questions are almost like irrelevant and
- 38:10you can just like run as fast as you
- 38:11want in that direction, right?
- 38:13Absolutely. Like my ads are saying like,
- 38:14you know, uh experience euphoria. Like
- 38:17uh if the feeling is relief and a great
- 38:19alternative to alcohol. Like, you know,
- 38:20like promote the ideas of what the
- 38:22product like people aren't actually
- 38:23looking for THC and CBD. People are
- 38:25looking to feel good. People are looking
- 38:27to have a good night and have a good
- 38:28time. Sell that and then by the time
- 38:30they get to your PDP, they'll have the
- 38:31details of what what allows that to
- 38:33exist.
- 38:34Right.
- 38:35And then Chris wants to know, you know,
- 38:36when setting up, you know, your your
- 38:38business page, creating your business
- 38:39manager, do you have like a checklist
- 38:42of like, you know, how if you're going
- 38:43to start this, how do you get like
- 38:45started on the right foot?
- 38:47Is there anything crucial at that at
- 38:48that stage?
- 38:49Yeah. So, um
- 38:52there's not really. I like I would
- 38:55honestly there's some really great
- 38:56advertisers out there that tell you how
- 38:57to set up the business manager and clean
- 38:58it up and like so this is what I'd say
- 38:59here is like do the fundamentals
- 39:01extremely well. Like get your business
- 39:03manager set up, start a new ad account,
- 39:05warm up the ad account. There's a $50
- 39:06spend limit on new ad accounts for the
- 39:08first like
- 39:09I don't know a couple weeks.
- 39:11Your first it's like first $2,000 in
- 39:13spend. So, spend it. So, here's like
- 39:15little tacticy things. You can change
- 39:17the threshold of your billing so it
- 39:19charges you every $50 rather than every
- 39:20$500. This is just going to allow you to
- 39:23charge more frequently. It shows a
- 39:25better rapport with Meta. So, that way
- 39:26you have a a strong account. Don't use
- 39:29credit cards that have been banned in
- 39:30the past if you can avoid it. Don't use
- 39:31names. Don't use accounts that have been
- 39:33banned in the past. Like start with a
- 39:34very clean and fresh profiles. Like try
- 39:36to have a very healthy compliant
- 39:39authentic relationship with the
- 39:40platform. Don't try to break the rules.
- 39:42This is what everyone does. You think,
- 39:44"Oh, I need to advertise CBD and THC. I
- 39:45must break all the rules." Don't do
- 39:47that. Try to follow all of the rules and
- 39:50then just expand on what's possible.
- 39:51Like Mark Zuckerberg's not sitting in a
- 39:53corner office like, "Oh, I want to get
- 39:54the CBD and THC guys." He doesn't care.
- 39:56He probably smokes a bunch of pot. Who
- 39:57knows? You know, like this guy is he's
- 39:59it's not his goal. They're trying to
- 40:00keep themselves from creating too much
- 40:02liability for their company. So, don't
- 40:04create liability for their companies.
- 40:06Right. And then so this is on the PDP
- 40:08from Chris. He's wondering, you know, if
- 40:10you did you went to an educational
- 40:12article about CBD, can you have, you
- 40:15know, products listed for sale in that
- 40:17article.
- 40:18Um
- 40:19Good question. Um I would suggest like
- 40:22majority of what we do these days is not
- 40:23go to educational articles. I I'm
- 40:26Hi Mark.
- 40:27I think majority of what we do these
- 40:28days isn't isn't
- 40:30isn't going to educational articles.
- 40:32Majority is going to hemp landing pages.
- 40:33So, I would suggest like this the
- 40:36listicles where you do say CBD, they can
- 40:37be helpful for like top five reasons
- 40:40people use CBD and if you want to do
- 40:42like a secondary strategy, but no, you
- 40:43you you want to not have products for
- 40:45sale. That will get it shut down. The
- 40:47whole idea is you can educate and you
- 40:48can use CBD language if it's educational
- 40:51and then it can click to a CBD.
- 40:53I When it goes from the educational
- 40:55articles, I almost always go to home
- 40:56pages, not PDPs. PDPs usually run into
- 40:59issues.
- 41:00Um but I wouldn't even focus on that
- 41:01strategy so much. I would focus on the
- 41:03ads to the LPs that use hemp language or
- 41:05don't use hemp language that click over
- 41:07to PDPs or product pages. That's much
- 41:09cleaner of a flow. It's much more
- 41:10promotional, which is the intention
- 41:11anyway. You're going to get better ROAS.
- 41:13You're going to get lower CACs. So,
- 41:14that's what I would do.
- 41:16On ROAS and CAC, Dylan wants to know um
- 41:19are you finding that CPMs are, you know,
- 41:21abnormally high for CBD?
- 41:23Um what does that look like?
- 41:24No.
- 41:26Uh I I think I think we do cheaper
- 41:28advertising in the entire industry.
- 41:30Uh like uh you know, like
- 41:33so CBD was a tough one, right? Like CBD
- 41:35went up and then it went down. Like CBD
- 41:36was this big bubble. Everyone was
- 41:37interested and then everything fell
- 41:38apart. Like if people weren't getting a
- 41:41buzz. Um THC is not the case. THC is a
- 41:44much stickier high. People love to feel
- 41:46good. Uh so, if you give them a product
- 41:47like that, it's an it's an easier sell.
- 41:50Um and you know, be creative, be
- 41:51innovative on how you do that. Um but
- 41:53so, the normal CACs, for example, like
- 41:56in wellness, I think $50 is the average
- 41:57CAC in uh THC CBD. I I don't know
- 42:00average maybe 45, 55, something like
- 42:03that. Uh but we're seeing CACs from
- 42:05anywhere from like 25 to 70 depending on
- 42:08the skew. But we're usually in that like
- 42:10$45, $50 range. Breeze, for example,
- 42:13Breeze gets hacked at $45 now according
- 42:15to Meta.
- 42:16Um so, that's what I'm scaling against
- 42:18today.
- 42:19Sweet. Um and I know I know I know you
- 42:21mentioned like ketamine and stuff like
- 42:22that, but have you seen this work for
- 42:23adaptogenic or psilocybin brands?
- 42:26Um
- 42:26is this working for that?
- 42:27So, we don't do any with psilocybin. Uh
- 42:30not because we can't, but because uh
- 42:31it's illegal to do so. So, just be
- 42:33careful uh if you're going to advertise
- 42:35for products that are illegal. I don't
- 42:36advertise any products that are illegal.
- 42:37We're you know, a real company doing
- 42:39real stuff. And so, it's it's very So,
- 42:41you got to be careful uh in that regard.
- 42:42So, I wouldn't I wouldn't recommend it,
- 42:43but
- 42:44uh but that being said, uh if you you
- 42:47can do it. It works very similarly uh
- 42:49technologically and strategy-wise.
- 42:51Sweet. Um I think the only one we were
- 42:53going to circle back to is account
- 42:54structure and and how you're, you know,
- 42:56matching the ads
- 42:57yeah.
- 42:58I'm trying to pull up the the account,
- 43:00but I use my buddy my brain mentor
- 43:01Corbin's uh Facebook and it's logged me
- 43:04out. I don't have the password. So, I'm
- 43:05asking him his for the password now.
- 43:08Okay. So, as soon as I get that, I can
- 43:10show you the the inner workings of the
- 43:12account. But I think Um have you ever
- 43:14tried lead gen um to then just do
- 43:16remarketing via email SMS?
- 43:19Uh yeah, it's great. Uh it works great,
- 43:21but you know, like it's the same thing
- 43:23uh for like the way to think about CBD
- 43:25and THC advertising generally, whether
- 43:26it's adaptogens or these other things,
- 43:27like think of it as the same as if you
- 43:29were advertising not CBD and THC. So,
- 43:31it's like if you would use lead gen in
- 43:33your strategy, then yes, it's great. If
- 43:34you would If you would not use uh lead
- 43:37gen, then uh then don't. So, I I have
- 43:40used it and it can work very well. Uh
- 43:42SMS, you can't really do SMS in CBD and
- 43:44THC very well. So, it's kind of a pain
- 43:46in the ass. I don't really do SMS, but
- 43:47email lead gen can be can be an
- 43:49effective strategy. I find driving
- 43:50direct sales and collecting leads on my
- 43:52website is better, though.
- 43:54Yeah, I mean, driving to an add to cart
- 43:55button is always going to, you know, if
- 43:57you can do it, you might as well do
- 43:59And we pick up leads on the website, you
- 44:00know, so all that traffic's going to the
- 44:01website and there's a mystery offer. And
- 44:03so, we're picking up a a lot a lot
- 44:05there.
- 44:06Is there anything that you're doing
- 44:07right now um specifically with Breeze
- 44:09like from like a growth marketing
- 44:10perspective outside of meta that that's
- 44:12like working for you guys or is like you
- 44:14guys are you know fully focused on
- 44:17you know scaling with meta and and stuff
- 44:18like that?
- 44:20Um, sorry. I'm trying to get into this
- 44:22account so I can show you the back end
- 44:23of our ad account as well but
- 44:25um
- 44:27Yeah, so we we
- 44:29are we doing the other growth hacks to
- 44:30get it going? So the the strategy in CBD
- 44:32and THC is there's probably a lot of
- 44:33cannabis people here. This entire CBD
- 44:35industry was built on five strategies
- 44:37which is the affiliates, SEO,
- 44:39influencers and PR,
- 44:42social advertising and email. So what
- 44:44Breeze is doing well is we do good
- 44:46email. That's probably driving 30-ish
- 44:48percent of our revenue. We do good
- 44:49advertising. That's driving a lot of our
- 44:51revenue as well. We are obsessed with
- 44:53our customers. We try to create a really
- 44:55great experience through the product and
- 44:56we have really good customer service and
- 44:57we have constantly improving shipping.
- 45:00And then
- 45:02that's like the core of the business.
- 45:04And what happens when you do great
- 45:05customer service is you get really good
- 45:08word of mouth referrals to people. So if
- 45:11those of you have tried Breeze, it's an
- 45:13awesome product and when you try it and
- 45:14you like it, you share it with other
- 45:15people and sharing it with other people
- 45:17leads to more people consuming it. We
- 45:19also focus on subscription. So if
- 45:21there's a hack, that's like the best
- 45:22hack to do. Start your brand with
- 45:24subscription from beginning. It's an
- 45:26exponential growth thing. It happens
- 45:27over time. So the longer that you're
- 45:29doing it, the better chances you have of
- 45:31it really scaling. But I mean a third of
- 45:32our sales are subscription now which is
- 45:34pretty pretty insane.
- 45:36That's awesome.
- 45:37Evan just like dropped in here.
- 45:39You know, he's a brand that is
- 45:40interested in working with Lucid. What
- 45:42would be the best email for him to reach
- 45:43out to?
- 45:44Yeah, I mean [email protected].
- 45:49I'll put it in chat real quick. I did
- 45:51just get access to Facebook I think so.
- 45:55Sweet. I'll pull that up.
- 45:56Yeah, so Jessica@wearlucid
- 45:58or the contact form on the website
- 46:01Uh, also uh,
- 46:03I so I'm I'm out of the day-to-day of
- 46:05Lucid but I have an amazing team. We're
- 46:06about 45 people strong now uh, and um,
- 46:09my my partner Alvin is CEO and he does
- 46:10an incredible incredible work. And so I
- 46:12think that I think you guys will We're
- 46:14not too expensive either. We're 5K or
- 46:1615% of that or of advertising. So reach
- 46:19out to them and they'll they'll give you
- 46:20the deets. Takes about 14 days to get
- 46:21your ads live.
- 46:23You know, it's like about this is how
- 46:24you do it but we've been doing it for 6
- 46:26years. So it's like if if you want to
- 46:28have it done, call us. If you want to do
- 46:29it yourself, uh, you know, watch this
- 46:31and that's that's probably the best bet.
- 46:33Sweet. Um,
- 46:35Patty wants to know if you have a
- 46:36minimum ad spend you work with at the
- 46:37agency or is that just like the 5K
- 46:39threshold and then after five if you
- 46:41know, it's 5K or or 15% whatever is
- 46:43greater?
- 46:44Yeah, so I actually said it wrong but
- 46:46it's it's 5K plus 15% until 10K or 15%.
- 46:49So that's how our platform but it
- 46:50includes creative. So we're making the
- 46:52ad creative for you and the copy. Um, so
- 46:54that's uh, we don't have a minimum uh,
- 46:56spend threshold. I actually think that
- 46:58people who do is just kind of silly.
- 46:59Like uh, we're like
- 47:01we want to spend as much money as we can
- 47:03profitably. So if that's $100 a day then
- 47:05that's what we're spending. If that's
- 47:06$10,000 a day then that's what we're
- 47:07spending. And so we're our goal is to
- 47:10our our goal is to get you to profit as
- 47:11quickly as possible. These days uh, THC
- 47:14brands we're finding a lot of success
- 47:15very quickly. Uh, hemp THC it's a great
- 47:17product. People love it. They want it.
- 47:18Uh, we're I we've scaled uh, numerous
- 47:21between six and 10 brands in the last
- 47:23six months from 50,000 to 500,000 uh, in
- 47:25just six months which is like equivalent
- 47:27just very close to Breach's growth. Um,
- 47:29and you know, like that's like what you
- 47:30know, what you and me and Nick talk
- 47:32about and Alvin talk about a lot is like
- 47:33we're trying like we're trying to put
- 47:34our money where our mouth is. Like we're
- 47:35we're literally rolling out the exact
- 47:37strategies that we do for our clients
- 47:38for our own brand and it's working.
- 47:40Sweet. I got a question um, just when I
- 47:43had seen you guys even, you know, launch
- 47:44Breach and I'm like, okay, like shipping
- 47:46must be a nightmare. Um, I'm curious how
- 47:49did you guys approach that problem and
- 47:50is it obviously maybe it's still a
- 47:52problem but um, anything that you know,
- 47:54you could give whether someone's selling
- 47:56THC beverage or just you know, normal
- 47:57beverages. I know it's a it's a hard
- 47:59one.
- 48:00Great questions. Um so, the you know, we
- 48:03like picked the hardest things to do all
- 48:04at once, which is kind of crazy and
- 48:06silly. Like we were like, let's do THC
- 48:08and CBD, let's do hemp, let's do
- 48:10beverage, let's do DTC.
- 48:12Just like really challenging things, but
- 48:13they're also the things that we're
- 48:14really good at. Um so, the the short
- 48:16answer is like we started with the unit
- 48:18economics before we got into the game.
- 48:19So, before I even like knew what I was
- 48:21going to make as a product and work with
- 48:23Travis to really formulate that product,
- 48:25it was really like, okay, what does this
- 48:27need to cost to even make it a viable
- 48:29direct-to-consumer product, which is
- 48:30like Breeze is not the cheapest. Um it's
- 48:32not It might be the most expensive
- 48:34cannabis beverage in the in the game. Uh
- 48:35we also It's also the best. Uh and so,
- 48:38we use very high-quality ingredients,
- 48:39but I knew that I needed an average
- 48:41order value somewhere between $60 and
- 48:43$120 just to even make
- 48:45direct-to-consumer viable in the first
- 48:46place. So, if I was selling six-pack for
- 48:48$20, that's not going to create an AOV
- 48:51that's going to be uh 60 or 70 to 120.
- 48:54So, uh so, that we we started with unit
- 48:56economics. Can we get a structure that
- 48:58works? So, how does that work? We have
- 49:00the single, the double. So, single's
- 49:02lower price, the double, but then we
- 49:03have a bundle, so we can do the duo, so
- 49:05you can buy both, and then you can buy
- 49:06the trio, so there's another, and then
- 49:07we have the lion's mane only, which
- 49:08allows us expansive advertising
- 49:10opportunity uh and distribution
- 49:11opportunities. So, so that led us to
- 49:13like an $80 AOV, uh which will get
- 49:16increasingly higher over time. So, if
- 49:18I'm paying a $50 cap or $45 cap and
- 49:20getting a $90 AOV, then that works.
- 49:22Also, there's this assumption that you
- 49:25need to give free shipping and uh in
- 49:28DTC. That's [ __ ] Like, don't listen
- 49:30to people. Like, it's not true. You
- 49:32don't have to do that. People realize
- 49:34that heavy things cost a lot of money to
- 49:36ship, and they don't expect you to pay
- 49:38for it. Uh so, uh we just charge
- 49:40shipping. Uh like it's $10, uh $10 to
- 49:43$15 for standard shipping on all Breeze
- 49:45orders,
- 49:46um and people pay it uh very regularly.
- 49:48And you know, we're not trying to rob
- 49:50anyone. Like uh the we use very
- 49:51high-quality ingredients, which costs us
- 49:52more than other people and creates
- 49:53better effect than other people and and
- 49:55it's expensive to make D2C work. So so
- 49:57we're so we're doing that and then as we
- 49:59get bigger and have better economies of
- 50:00scale, our plan is to shift over the
- 50:02cost savings to consumers. But I also
- 50:04like to play in the premier side of
- 50:07business. I think that there's a lot
- 50:08more opportunity in the premier side of
- 50:10business. You know, there's you can do a
- 50:11lot more, you can serve your customers a
- 50:12lot better and I'm really interested.
- 50:14Like we're on a mission to reduce human
- 50:16suffering and maximize human potential.
- 50:17You know, Lucid makes money. Like Breeze
- 50:19is a really it is our effort to change
- 50:21the world for it in in a positive way.
- 50:23So we're trying to create the technical
- 50:24structure that would facilitate that.
- 50:27And dude, it's working. Like you know,
- 50:28last month we were like 30% net profit.
- 50:31That's awesome.
- 50:32Yeah, we say that like the race to zero
- 50:34ends at zero. And so like you should
- 50:36never even like run that race because
- 50:38you you know, it goes to a destination
- 50:39that you don't want. In terms of like
- 50:41scaling your business as quick as you
- 50:42are and then obviously you know,
- 50:43maintaining a company profits, James
- 50:45wants to know if there's like an OPEX or
- 50:46percentage of revenue
- 50:48or target contribution margin that
- 50:50you're kind of like backing into on all
- 50:51your metrics for scaling.
- 50:53How do you think about
- 50:56Great question. Great question. I did
- 50:58just get access to Facebook, I think.
- 50:59It's logging in right now.
- 51:02Okay, stay logged in. Continue. Cool. So
- 51:05I'll pull that up so I can show you it's
- 51:06back into the platform. But
- 51:09the short answer is I'm looking at so I
- 51:12you know, there's different ideas in the
- 51:14company of what it should be. I'm like
- 51:15very profit-centric. I think a lot of
- 51:17old D2C got [ __ ] because they just
- 51:19went and spent so much money hoping that
- 51:21one day they were going to make money
- 51:22and they never did. That's not the
- 51:23approach I want to play. I want to make
- 51:25profit so that we can grow the business
- 51:26healthily and strong and etc. So
- 51:29I'm targeting somewhere I'm targeting a
- 51:31below $45 blended CAC. I'm often getting
- 51:34a $40 or below blended CAC. I would go
- 51:36up to a $50 blended CAC. But about $45
- 51:39blended CAC is my goal. And then I'm
- 51:41looking at a 3.5 MER. Now I brought some
- 51:44really smart people to help me kind of
- 51:46plan out the future cuz we're growing so
- 51:47quickly and they have suggested because
- 51:51of our subscription opt-in, because of
- 51:53our LTV, because of like all these data
- 51:55points that we have, that we should be a
- 51:56lot more aggressive on that. And so we
- 51:58might become a little bit more
- 51:59aggressive than we are, but
- 52:01I wouldn't I probably wouldn't ever
- 52:03advertise below a 2.5 blended blended
- 52:06ROAS or blended MER is what they call
- 52:07it. So, but right now if I had to pick a
- 52:10target, our current targets that are set
- 52:12on the wall kind of thing is $45 blended
- 52:14and 3.5 MER.
- 52:16Sweet.
- 52:17Uh do you have the do you want to bring
- 52:18up the Yeah, let's do it.
- 52:21Can you guys see my screen?
- 52:22Uh yeah, here we'll bring it in.
- 52:26Sweet.
- 52:27Cool, cool. You got me?
- 52:30Cool, cool. Okay, so this is our ad
- 52:32account. So, you know, I've shared some
- 52:33of this stuff a little bit before, but
- 52:35the kind of interesting thing to see
- 52:36here is this is literally the majority
- 52:38of our spend is in this one
- 52:41ASC campaign. So, you can see here $45
- 52:44cost per purchase, that's right around
- 52:46that mark I told you.
- 52:47Uh you can see some of this data. So,
- 52:49like I would recommend this for most
- 52:51people, it's like a single ASC campaign,
- 52:53launch all of your creatives in it, let
- 52:55it figure out where to spend that money.
- 52:58Uh and you can kind of see it pretty
- 52:59evenly distributes. It does pick
- 53:00winners, so sometimes I turn winners off
- 53:02and then let it shift to other ads, but
- 53:05uh you know, I just let it I let it rip.
- 53:07Then you kind of see here's some others
- 53:09that we've tested. Like uh here's
- 53:11another top of funnel $150 CAC. Here's
- 53:14another uh
- 53:15um
- 53:17new ASC at $61. Here's a new bottom of
- 53:19funnel campaign at 45, but then my main
- 53:21ASC is taking all my spend is at 45. So,
- 53:24I mean, I
- 53:27there's a thousand ways you can
- 53:28advertise.
- 53:29Uh my guess is that the trillion-dollar
- 53:31company Meta has a better idea how to
- 53:32spend my money than I do. Uh and I know
- 53:34that that's for people who've been
- 53:35advertising for a while, that wasn't the
- 53:37case for a very long time, but I do
- 53:38think that's the case today. Um so, I
- 53:40spend the majority of my energy trying
- 53:42to make better creatives and ads and
- 53:44better copy and then let the and then
- 53:46let it rip. No man, I don't do I don't
- 53:48do caps on Etsy either. I get why people
- 53:49do caps on Etsy, but I'm not trying to
- 53:51retain clients. I'm trying to grow my
- 53:53business.
- 53:54Sweet. Uh, we're going to go to top of
- 53:56the funnel here. Uh, someone was
- 53:57wondering if you ever use like any
- 53:58different sort of ad platforms for top
- 53:59of funnel like Traffic Junky or any like
- 54:02display for top of funnel?
- 54:04I'm working on it. Uh, I'm trying to
- 54:05open up affiliate really quickly. Uh,
- 54:07we've been doing some TikTok organic
- 54:08videos. Um, you know, the thing is that
- 54:10Meta is such a strong platform on that
- 54:12it's really hard to compete with it. Um,
- 54:13so uh, but I'm looking at I'm looking at
- 54:16top of the funnel through I'm looking at
- 54:18affiliate platforms. I'm looking at SEO.
- 54:21I'm looking I'm working on TikTok Shop.
- 54:23Uh, we're working on influencers uh, and
- 54:26organic content creators to launch
- 54:28content into the into platform, but
- 54:30honestly like taking care of our
- 54:32customers has been the biggest hack.
- 54:34Like and this is what I'd say like, you
- 54:35know, Hermozi talks about it like
- 54:36experts always do the fundamentals. Like
- 54:39people look for tricks and hacks
- 54:41especially in the DTC community far more
- 54:44than they should. Like if you can just
- 54:45create a great product and treat your
- 54:46customers exceptionally well, uh, the
- 54:48business just grows. Uh, like the tools
- 54:50are already there. Like people can buy
- 54:52your product online. You can you know,
- 54:53so
- 54:54if I was to give some tactics and hacks,
- 54:56we use Upsell or not Upsell, we use
- 54:58Aftersell which is awesome. Uh, it
- 55:00increases our AOV significantly.
- 55:03Uh, so I would recommend that for sure.
- 55:05I would recommend uh,
- 55:07we use Stay for our subscription. We use
- 55:11Charge Flow for our chargebacks uh, and
- 55:13they're which we don't get very many in
- 55:14the first place, but they're great. Uh,
- 55:16we use Gorgeous for our customer service
- 55:17platform. We use uh, we just recently on
- 55:20board NoFraud for site speed. So I like
- 55:22I look for partners that can help our
- 55:24things move faster, but but honestly
- 55:27like the real focus should be on
- 55:28creating a great product and having
- 55:30great customer service and good
- 55:31shipping. If you can do that well, then
- 55:33great products they carry their own
- 55:35uh, inertia and momentum. For sure. And
- 55:37then so inside your ad account versus
- 55:39Shopify, are you are you seeing that
- 55:40your meta purchase data is like close to
- 55:41Shopify or
- 55:44Um, so I'm tracking I actually think
- 55:46meta always under reports. Like in the
- 55:49agency business, no one wants to like no
- 55:50one believes you when you say that, but
- 55:52it's true. It's always been true. Meta
- 55:53is always under reported. Like they're
- 55:55taking credit for their sales and
- 55:56there's
- 55:57maybe they take credit for some email
- 55:59sales or whatever as well through view
- 56:00through conversions, but like almost
- 56:02always my blended I'm always my blended
- 56:04CAC is always less than than my meta CAC
- 56:06and and yes, of course it's sales matter
- 56:09of place, but even new brands like it's
- 56:11it's I'm always getting more sales than
- 56:12meta's claiming. So um, I always see
- 56:14better performance in
- 56:17my uh, I think that I'm getting better
- 56:19performance than meta prescribes most of
- 56:21the time. And so I'm tracking and basing
- 56:23my decisions off of my blended results
- 56:26in Shopify. I use Lifetimely a lot. It's
- 56:29a good platform to just like pull in all
- 56:31my data together and then see what my
- 56:32blended costs are. I've used Whale and
- 56:35uh, in the past they're great.
- 56:36You know, there's a lot of great tools
- 56:37out there. They all do the same thing
- 56:38uh, for the most part. Some of them have
- 56:40cooler features than others. Triple
- 56:41Whale's great, but
- 56:42but I don't I don't have
- 56:44but I I'm just looking at my total spend
- 56:46and my total revenue and my total cost
- 56:48and then as we get more complex with
- 56:50additional channels, I will get more
- 56:52serious about mapping that out, but you
- 56:56know, like
- 56:57you got to focus on the things that
- 56:58matter. You know, there's not that much
- 57:00time
- 57:01for for these for people to run startups
- 57:03like this and make them successful.
- 57:04The things that matter are are
- 57:06are making sure that that performance is
- 57:08good, the creative is strong, and the
- 57:09customer service is great.
- 57:11Sweet. And then just how do you manage
- 57:13your creative specifically? Do you have
- 57:15a rule on like how long you let a
- 57:16creative run until you kill it? Do you
- 57:18have any rules around that? No. Uh, the
- 57:20beautiful thing about ASC campaigns is
- 57:22like it it auto spends according to the
- 57:24individual user. So it's not going to
- 57:26show Zach the same ad a bunch of times.
- 57:28It's going to show Zach different ads.
- 57:29And then if he's not buying, he's going
- 57:30to stop showing Zach ads. So I'm not
- 57:32rotating creative through a creative
- 57:34testing campaign very often. I'm
- 57:36literally just letting it run this ASC.
- 57:37I'm trying some new stuff to see if I
- 57:39can beat that beat my performance, but
- 57:41generally speaking, I'm just scaling an
- 57:42ASC campaign. Sometimes you can can amp,
- 57:45you know, one good creative can
- 57:46cannibalize all the other creatives
- 57:48because it wants all the spin. So,
- 57:50sometimes I turn off a creative in order
- 57:52to get it to give less less spend.
- 57:55But,
- 57:56but usually I'm wrong when I do that,
- 57:58dude. Like, usually the platform is like
- 58:01Like, Meta's not trying to keep sales
- 58:04from you. It's trying to help you drive
- 58:05more sales. Like, try to work with the
- 58:07platform than against it.
- 58:09Cool. And then I've got like one last
- 58:11question before we wrap it up here. I've
- 58:13actually been like looking at the
- 58:14retention numbers as whatever and like
- 58:16you've by far like the biggest retention
- 58:17numbers, so you've been like absolutely
- 58:18crushing it. So, thanks for like
- 58:20honestly like being like super
- 58:21transparent with everything.
- 58:23So, I wanted to mention, you know,
- 58:24obviously like Lucid is like working
- 58:25with other, you know, companies that
- 58:28might be a competitor to Grease. How do
- 58:30you like think about that? How do you
- 58:31kind of, you know, Yeah. What is your
- 58:33thoughts on that kind of stuff?
- 58:34It's my favorite question.
- 58:35You know, I had a client one time. He
- 58:37kind of joked around with me and he said
- 58:39he said two is a conflict, three is a
- 58:41specialty.
- 58:43And it always stuck with me. And I think
- 58:44it's true. Like, we understand the space
- 58:47better than anyone in the world does
- 58:48because we helped create this space. And
- 58:50I don't I don't mean that in a
- 58:51bragadocious way. I mean that in a very
- 58:52loving and caring way. I I want to help
- 58:55this category get as large and
- 58:56successful as it can. I think it's
- 58:58reducing human suffering. I think it's
- 58:59maximizing human potential. We're
- 59:01learning best practice across the
- 59:02industry that we're applying to the
- 59:04industry. But, we're very careful to
- 59:05keep all of our clients' data very
- 59:07siloed and protected. We also use a
- 59:09pod-based structure which Nick and Jake
- 59:12are a structure social very infamous
- 59:14for. So, we have a kind of like mini
- 59:15agencies inside of our agencies that
- 59:17only have a subset of clients. So,
- 59:18there's not like all the team's not
- 59:20working on 60 accounts at one time.
- 59:22Team's working on five to 10 accounts
- 59:25at one time per pod. So, that keeps
- 59:27strong data. We we don't we don't run
- 59:29all of these ad accounts from a Lucid
- 59:31Business Manager. These are ran from the
- 59:32client's business manager, the client's
- 59:34ad account, the client's pixel. They
- 59:36upload their audience data. We don't
- 59:37upload their audience data. So, we're
- 59:39very careful to be very
- 59:41but, you know, overall like we don't
- 59:43really believe in the idea of
- 59:43competition. It's a yesterday year idea.
- 59:45Like competition means that I'm
- 59:46following you and I'm trying to compete
- 59:48with you. If I want to really compete,
- 59:51don't follow. Just create your own North
- 59:53Star and go after it. We help brands
- 59:54define that North Star for themselves
- 59:55and achieve it and in doing so,
- 59:58hopefully create a product like Breeze
- 1:00:00or better than Breeze.
- 1:00:01Cool. Awesome, man. Well, again,
- 1:00:03appreciate all of your time. For anybody
- 1:00:05that hopped in halfway through live or
- 1:00:07sorry, the replay recording will be live
- 1:00:10probably by the end of the today.
- 1:00:12But, I just want to say yeah, thank you
- 1:00:13for, you know, one, your time, two,
- 1:00:15absolutely being like super transparent
- 1:00:16throughout this entire Fire Side Chat.
- 1:00:18So, yeah, thanks for sharing the
- 1:00:19community. I'll give it the floor back
- 1:00:21to you at the end. If there's anything
- 1:00:23you want to like, you know, promote or
- 1:00:24link to or anything like that, take it
- 1:00:26away.
- 1:00:27But, yeah, thank you.
- 1:00:29Dude, I'm so stoked to be here. I'm I'm
- 1:00:30very grateful. I think you're amazing. I
- 1:00:31think 4P is amazing. I think that this
- 1:00:33community is amazing.
- 1:00:35I don't have anything to hustle guys.
- 1:00:36Like I'm we're building a really cool
- 1:00:38product called Breeze. Trybreeze.com. If
- 1:00:40you haven't tried it, I highly recommend
- 1:00:41it. It's not just [ __ ] It's [ __ ]
- 1:00:43awesome. The product's great. It will it
- 1:00:45can change your life for the better.
- 1:00:47It's a great alternative to alcohol.
- 1:00:48We're at Lucid. We are lucid.com. If
- 1:00:50you're looking for support in your
- 1:00:51advertising, call us. We're happy to
- 1:00:52help.
- 1:00:53And then also, you can find me on the
- 1:00:54internet. I'm at @aaronjnospisch.
- 1:00:58n o s b i s c h. I'll just put it in the
- 1:00:59chat. I love you guys. I'm here for you.
- 1:01:01If you need anything, call me and
- 1:01:03appreciate you, Zach. Thanks, Garrett.
- 1:01:04Thanks, guys. Bye.
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