How to Pack and Ship your orders? Small Business guide — Transcript

Full transcript

1. 0:00Hello everyone, welcome or welcome back
2. 0:02to my YouTube channel. My name is
3. 0:03Plakshi and I run a crochet small
4. 0:05business in India.
5. 0:07Today I'm going to tell you guys
6. 0:08everything about my packaging and how I
7. 0:10ship my orders to my customers. So, in
8. 0:13packaging I use four size of boxes. The
9. 0:16first size is this one. This is a mini
10. 0:19size and perfect for key chains and any
11. 0:22small items. It's also sturdy, but if
12. 0:25you're putting something that can be
13. 0:27breakable, then make sure you bubble
14. 0:29wrap it properly before sending it out.
15. 0:32Then is this size. This is for a
16. 0:34slightly bigger item like my crochet
17. 0:37boards. And this is also a perfect size
18. 0:39if anyone makes a combo of few small
19. 0:42items. Perfect size for making a hamper
20. 0:45as well.
21. 0:48Then comes this size of box. The I use
22. 0:51this for packing my small bouquets.
23. 0:54Uh and I don't have a link for this box
24. 0:57because I have got it made locally. I'll
25. 1:00be mentioning the dimensions and I'll
26. 1:02also add links of similar sizes that are
27. 1:05available on Amazon. And this is the
28. 1:08fourth size of the box that I use for
29. 1:11packing my slightly bigger bouquets.
30. 1:14Again, this is also not available on
31. 1:16Amazon. Uh I've got this made locally as
32. 1:20well, but I'll put its dimensions in
33. 1:22case you have some local vendor. Or
34. 1:25otherwise, I'll be putting some similar
35. 1:27size links in the description box.
36. 1:30For these two boxes, I purchased them
37. 1:33from Amazon itself. So, I'll be sharing
38. 1:35their links in the description box.
39. 1:37Besides boxes for packaging, I use this
40. 1:40shredded paper. This is also easily
41. 1:42available on Amazon. I'll be putting its
42. 1:44link as well. And I applied this
43. 1:47sticker.
44. 1:49It has my name on it and I got it
45. 1:52custom-made from a small Instagram page.
46. 1:55I do not remember the name of the
47. 1:58Instagram page because I got a lot of
48. 2:00them made in one go. So, I haven't
49. 2:03ordered again from them. But can search
50. 2:06on Instagram for custom stickers and I'm
51. 2:10sure you'll find a tons of small
52. 2:12business pages that are making
53. 2:14customized stickers.
54. 2:16And you can also get them customized
55. 2:18from a local stationery shop.
56. 2:21Next are these thank you cards.
57. 2:24I got these from Meesho and I'll be
58. 2:26putting its link as well. So, this is
59. 2:29everything that I use for packaging
60. 2:31since my products are not something that
61. 2:33is breakable. But if your products are
62. 2:36something that can break too easily,
63. 2:39like candles or trays or anything like
64. 2:42that, then make sure you use bubble wrap
65. 2:44and I'll be also putting link of courier
66. 2:47bags. I personally do not use much
67. 2:50courier bags, but in case you use them,
68. 2:53I'll be putting their links as well.
69. 2:56And for taping my boxes, I use these
70. 2:58tape cutters. These are very handy and
71. 3:02if you'll directly tape your box from
72. 3:04the tape itself without the cutter, it's
73. 3:07very messy. You have to use scissors in
74. 3:09between. But with this tape cutter, it
75. 3:12just
76. 3:13cuts itself. It has a cutter.
77. 3:18And it easily cuts the tape and it's
78. 3:20very handy. So, I'll be dropping its
79. 3:22link as well.
80. 3:24This was all about my packaging. I do
81. 3:26not use anything else besides these
82. 3:28things. And now let's come to the
83. 3:31shipping part. For shipping, I use two
84. 3:33options. One is post office and one is
85. 3:36private courier service. So, first let's
86. 3:39talk about post office. The post office
87. 3:41is a very reliable and decent option for
88. 3:44shipping your parcels. It's very cheap
89. 3:47and it's available in every everywhere,
90. 3:50like in every town, every village, every
91. 3:53city. So, it's available everywhere. So,
92. 3:56it can be a good option. I'll also let
93. 3:58you know guys how much they charge. So,
94. 4:01for a normal parcel, like for all my
95. 4:03normal parcels, they charge around 40 to
96. 4:0680 rupees. And if your parcels are big
97. 4:09and heavy, then they uh then they'll
98. 4:11charge around 90 to 150 rupees. Okay?
99. 4:14And in India Post, too, there are two
100. 4:16options. One is you can do parcel, and
101. 4:18second is you can do speed post. So, the
102. 4:20only difference in these two options is
103. 4:23that parcel is a little slower, and
104. 4:25speed post is a little faster. Although,
105. 4:29even the speed post parcels take a lot
106. 4:31of time. I'll tell you guys that, too.
107. 4:33So, that's the tariff for the India
108. 4:34Post. But, the only drawback of India
109. 4:37Post is its delivery time.
110. 4:40Its delivery time is very, very, very
111. 4:42long. It can take up to 20, 25, even 30
112. 4:46days
113. 4:47uh to deliver your parcel.
114. 4:49And sometimes they deliver in 7 days as
115. 4:52well, but uh it's not reliable. They can
116. 4:55take up to 30 days as well, even with
117. 4:57speed post. And if you're doing parcel,
118. 5:00then it will take even more longer.
119. 5:02So, if you're using India Post, then let
120. 5:05your customers know in advance that it
121. 5:08can take around 20, 20, 25 days in
122. 5:10delivery. But, the biggest plus point of
123. 5:13India Post is that it is available
124. 5:15everywhere, in every village, in town,
125. 5:18everywhere, and it's also very cheap.
126. 5:22Now, let's come to private courier
127. 5:24service. In private courier service, I
128. 5:26use DTDC courier. You can use any
129. 5:28courier. I'll let you know a few good
130. 5:30courier options. One is DTDC, Blue Dart,
131. 5:34Delivery. And yes, these are the top
132. 5:36three, my favorite ones. But, I'm
133. 5:38currently using DTDC only, cuz it's
134. 5:41nearest to my home. Uh so, the biggest
135. 5:44benefit of using a courier is its fast
136. 5:47delivery. So, they deliver your parcel
137. 5:49in around 3 to 5 days. It takes maximum
138. 5:53to maximum 7 days for my parcels, but
139. 5:56most of the parcels get delivered in 3
140. 5:58to 4 days. But, for obvious reasons,
141. 6:00it's a little costly than India Post.
142. 6:03I'll let you know its tariff as well.
143. 6:05So, the tariff will vary from area to
144. 6:07area and even shop to shop because it's
145. 6:10a private courier service, so everyone
146. 6:12charge different. So, for a small
147. 6:15parcels, like the parcels packed in
148. 6:17these small boxes, they'll charge around
149. 6:2060 to 80 rupees all over India. And for
150. 6:24a normal size parcel, like for these
151. 6:27boxes, they'll charge 120 to 180 rupees
152. 6:31all over India. And if your parcel is
153. 6:34really heavy, okay, like uh more than 1
154. 6:37kg, then they'll charge around 300 to
155. 6:40100 400 according to your weight and the
156. 6:44delivery area.
157. 6:45There's a huge difference in cost, but I
158. 6:48still prefer using private courier
159. 6:50service. So, 80% of my parcels goes
160. 6:53through DTDC only because of its fast
161. 6:56delivery. It's very reliable, especially
162. 6:58for a handmade business uh where you
163. 7:01need at least 5 7 days for dispatch
164. 7:04itself. And then, if you tell the
165. 7:06customer then the delivery will take
166. 7:08more than 20 25 days, then the total
167. 7:11duration will come out to be around a
168. 7:12month for a parcel's delivery. So,
169. 7:15that's why I like using DTDC. If I take
170. 7:187 days, even 10 days for making an
171. 7:20order, for completing an order, my
172. 7:22parcel gets delivered in the next 3 to 4
173. 7:25days, making it 15 to 20 days delivery
174. 7:27time. One drawback of private courier
175. 7:29service is it is not available
176. 7:32everywhere. So, they're available in all
177. 7:35the developed cities, developed areas,
178. 7:37but if we talk about small towns,
179. 7:40villages, then the courier service will
180. 7:42not be available there, and if you ship
181. 7:44your parcel there, your parcel will get
182. 7:47returned back to you.
183. 7:49People often are scared that in case
184. 7:52if India post parcel or the private
185. 7:54courier parcel gets rejected by a
186. 7:56customer or if a customer is not
187. 7:57available or if customer provides
188. 8:00incomplete address or wrong address
189. 8:03by chance, then will we get back our
190. 8:06parcels? Absolutely yes. In courier, you
191. 8:09get back your parcel in around 7 to 8
192. 8:12days, and you can easily track your
193. 8:14return by the provided tracking details
194. 8:16from the courier. And even in India
195. 8:19post, your parcel will get returned back
196. 8:21to you, but it will take a little longer
197. 8:23time around 15 20 days, and sometimes it
198. 8:26even takes a few months. But one thing
199. 8:29is assured that if any of your parcel
200. 8:31gets rejected and it gets returned, then
201. 8:34it will definitely received by you. So,
202. 8:37that's it for the shipping as well. If
203. 8:39you're a new business owner and if
204. 8:40you're someone who can ship your orders
205. 8:43in 2 to 3 days, then you can prefer
206. 8:46using India post as well. It's not a
207. 8:48very bad option. It's a good option.
208. 8:51Just let your customers know that how
209. 8:53much time it can take. Let them know
210. 8:55that it can take 15 to 25 days. If the
211. 8:59delivery city is near your city, then it
212. 9:01will take less time, but if it's a far
213. 9:04away like it's if it's going from north
214. 9:06to south, south to north, then it will
215. 9:09take around 15 20 days. But if you're
216. 9:11someone who can afford paying a little
217. 9:14more on the shipping, then I'll
218. 9:16definitely recommend using a private
219. 9:18courier. And in private couriers as
220. 9:20well, there are a few good couriers only
221. 9:22which I've mentioned already, DTDC, Blue
222. 9:24Dart, and Delhivery. Try using these
223. 9:27couriers, and I'm sure you'll feel a
224. 9:30much more relief when your parcels get
225. 9:32delivered at the earliest to your
226. 9:35customers. So, in all both the courier
227. 9:38both the shipping methods are really
228. 9:40reliable and it's totally up to your
229. 9:42choice. I've mentioned the advantages
230. 9:44and disadvantages for both. I personally
231. 9:46use DTDC courier, but you can go with
232. 9:49your own choice and convenience. And uh
233. 9:52some people also ask about ShipRocket.
234. 9:55So, I've personally never used
235. 9:56ShipRocket because I've never heard a
236. 9:59good review of ShipRocket. I've always
237. 10:02heard that uh parcels are not picked up
238. 10:05timely, they are not delivered timely,
239. 10:07the product inside the parcels are
240. 10:09misplaced and changed by the delivery
241. 10:12boys. So, that's why I've never used
242. 10:14ShipRocket. And because I have DTDC
243. 10:16courier near my home, so I've never even
244. 10:19felt a need to use ShipRocket. So,
245. 10:22that's it for today. This is everything
246. 10:23I could have told you about my packaging
247. 10:26and my shipping. This is everything
248. 10:28personally tried and tested by me and
249. 10:30that I use. I hope you found this video
250. 10:33helpful. If you found it helpful, don't
251. 10:35forget to like, share, and subscribe my
252. 10:37channel for more such content. Thank you
253. 10:39for watching and we'll see you soon.