How to Optimise Performance Max Campaigns — Transcript
Full transcript
- 0:00is your performance max campaign about
- 0:02as reliable as a politician's
- 0:04pre-election promises in that it
- 0:06promises you one thing but then it
- 0:08completely delivers the absolute
- 0:10opposite while still trying to tell you
- 0:12that it is doing the best thing for you
- 0:14and your business. Now, if that's you, I
- 0:17don't want you to worry because in this
- 0:18video I'm going to be taking you through
- 0:20the four core optimization steps that
- 0:23you can take to improve the performance
- 0:25of your performance max campaigns.
- 0:27Because ultimately when it comes to
- 0:29spending money inside of Google Ads, the
- 0:31only reason that you are spending that
- 0:33money is because you want to see more
- 0:34real customers and real sales come into
- 0:37your business. Now, just in case we
- 0:39haven't met yet, my name is Aaron Young
- 0:40from Define Digital Academy. And I
- 0:42started Define Digital Academy for one
- 0:44purpose and one purpose only, and that
- 0:47is to help you business and brand owners
- 0:49to be able to generate more sales and
- 0:52leads for your businesses. And if you
- 0:54are getting stuck with Google Ads and
- 0:56you do feel like you need an extra hand,
- 0:58if you go and check out the description
- 1:00in this video below, you can not only
- 1:02fill out a how can we help you form,
- 1:04which allows us to really know how we
- 1:05can best serve you and your business to
- 1:07help you get better results. And plus,
- 1:09there's a whole heap of other free
- 1:11resources, including my Google Ads
- 1:13optimization checklist, which takes you
- 1:15through all the different optimization
- 1:17actions that you can complete in your
- 1:18Google Ads campaigns. And you can also
- 1:21see a free Google Ads claw tool that we
- 1:23use inside of Define Digital Academy to
- 1:26really help us supercharge our data
- 1:28analysis so we can get better results
- 1:30for our Google Ads campaigns. And you
- 1:32can get all of that. Just follow that
- 1:33link in the description below. But right
- 1:35now, let's get back into the core
- 1:38optimization actions that you can
- 1:39complete for your performance max
- 1:41campaigns.
- 1:43Now, as I take you through these four
- 1:45core optimization actions, you first
- 1:47need to understand what I call the
- 1:49performance max optimization hierarchy.
- 1:52And what I do will need you to
- 1:53understand is the performance max is
- 1:55very different to any other Google ads
- 1:57campaign that you're going to be dealing
- 1:58with for your business. And the reason
- 2:00for that is that by default, performance
- 2:03max is set to either maximize
- 2:05conversions or maximize conversion
- 2:07value. It's because it's unique that you
- 2:09can't use maximize clicks or max CPC or
- 2:12target impression shares. It is purely
- 2:14built to generate more conversions. Now,
- 2:17that is a very good thing. But there is
- 2:20also some dangers and some pitfalls if
- 2:22you don't understand this because within
- 2:25performance max is that yes, it is built
- 2:27to generate more conversions, but as a
- 2:30payoff, you do have less controls that
- 2:32you can do to increase that performance.
- 2:34So, it's really really important you do
- 2:36understand this. And what I want to take
- 2:38you through now is this performance max
- 2:40optimization hierarchy. And what I
- 2:42really really want to stress and make
- 2:44you understand with performance max that
- 2:46the most critical or the most crucial
- 2:48part that you can do to improve the
- 2:50performance of your performance max
- 2:51campaigns is to really make sure that
- 2:54you have the correct conversion data
- 2:57going into your performance max
- 2:58campaign. And this is what we say that
- 3:00you need to define what a successful
- 3:02outcome looks like for your business.
- 3:05And this is where a lot of businesses
- 3:07can get caught up because if you don't
- 3:09have the right settings inside of your
- 3:11performance max campaigns and you're
- 3:12saying, say for example, you want an ad
- 3:15to cart to be counted as conversion
- 3:16action, you're telling performance max
- 3:18is that that's what you want. So you
- 3:20need to be really really careful whether
- 3:22you're in lead genen or whether in your
- 3:24in e-commerce that you are setting the
- 3:27conversion actions that you want Google
- 3:29to find more of. They need to be an
- 3:31action which is something that is really
- 3:33valuable to your business. For
- 3:35e-commerce brands, this is obviously
- 3:36transactions and sales. But for lead
- 3:39generation, you do need to be really
- 3:40really careful because you need to make
- 3:42sure that it's not just form fills or if
- 3:44the form that you are setting it does
- 3:46like say for example, it's a multi-step
- 3:48form. Now, I don't want to get too
- 3:49sidetracked on this because at the end
- 3:50of this video, I will share some extra
- 3:53teaching where you can learn more about
- 3:54that. But I do really really want to
- 3:56highlight you need to make sure you've
- 3:58got the right conversion data feeding
- 4:00into your Google Ads account because
- 4:02what you're going to see as we talk
- 4:03through this video is that yes, you can
- 4:05go do do things like update your
- 4:07creative assets, update your ad copy.
- 4:10You can put in some different things
- 4:12around audiences and search and around
- 4:14keywords. But with Performance Max, it's
- 4:16really really important to note that
- 4:18Google makes this very very clear that
- 4:19they are very much suggestions.
- 4:22They are not card guidelines. And that's
- 4:25why your conversion data becomes the
- 4:27most important thing because remembering
- 4:29when you start with performance max
- 4:30you're locked into maximize conversions
- 4:32or you're locked into maximize
- 4:33conversion value and then you can also
- 4:35add in things like target CPA or target
- 4:37rows further down the track. And that's
- 4:39why for me we start performance max as
- 4:41what we call a secondary campaign. So we
- 4:44would generally not introduce
- 4:45performance max until we are seeing at
- 4:47least the 30 conversions over a 30-day
- 4:50period. And then what you need to do
- 4:52from there is that when you start with a
- 4:54performance max campaign because a lot
- 4:55of businesses do ask what should your
- 4:57starting budget be is it needs to be a
- 4:59generate at least one conversion a day.
- 5:01So when you're looking at targeting
- 5:03performance max is that you want to find
- 5:05out what that cost per conversion is.
- 5:07And so let's just say your cost per
- 5:09conversion is $10, you need to then have
- 5:12a starting budget of $10 a day. If your
- 5:13cost per conversion is $50, you need to
- 5:15have a starting budget of $50 a day. If
- 5:17it's $100, that needs to be $100 a day.
- 5:20So that's why we would generally look to
- 5:22start with searcher shopping and then
- 5:24introduce performance max.
- 5:26All right, so with all that established,
- 5:28let's now jump into a screen share
- 5:30because I really want to walk you
- 5:31through the important settings and
- 5:33optimizations that you need for success
- 5:34with your performance max campaigns.
- 5:36Let's go.
- 5:38All right. So, when it comes to
- 5:40optimizing your Performance Max
- 5:41campaigns, the first thing you do need
- 5:43to get right is actually the campaign
- 5:46settings inside of your Performance Max
- 5:48campaign. So, what I'm going to take you
- 5:49through is some important settings that
- 5:51you need to make sure that you've got
- 5:52right. And these are your brand
- 5:54exclusions, your page feeds if you want
- 5:56to use them, your demographic
- 5:58exclusions, and then finally your data
- 6:01exclusions. So, let me now jump in and
- 6:03show you where you can check these and
- 6:04how to go through and make sure they're
- 6:05set correctly. So, we've got a
- 6:07performance max campaign here, and I'm
- 6:09just going to take you through to the
- 6:10settings. If you didn't see how I did
- 6:12that, if you go to your if you go to
- 6:14your performance max uh campaign in
- 6:16here, you'll see a little gear icon over
- 6:18to the right, and just go through and
- 6:19click on that. There are other ways, but
- 6:21I find that's the easiest way to get
- 6:22there. And the first thing you want to
- 6:24go through and check is you want to talk
- 6:25check about your brand exclusions. Now,
- 6:27let me explain why you should be setting
- 6:30brand exclusions. Now remember what I
- 6:31said before with performance max, it's
- 6:33very much built around generating more
- 6:35conversions. The easiest or the cheapest
- 6:37traffic which is going to convert is
- 6:39your branded traffic. Now as a general
- 6:41rule, we like to exclude branded traffic
- 6:43from any campaign. And if we've got
- 6:46branded campaigns, we like to have them
- 6:47in a separate search campaign. And the
- 6:49reason for that is so that we can target
- 6:51specific branded search terms which
- 6:53which then allows us to, you know, use
- 6:56different budget controls and also use
- 6:58different target bidding controls if we
- 7:00need to. So the way that we do this
- 7:01inside of your performance max campaign,
- 7:03if you go down to brand exclusions, you
- 7:05can see we've got a brand exclusion
- 7:06added in there. If you haven't done this
- 7:08yet, you just need to go and add a new
- 7:10brand list, write the list name, and
- 7:12then from there, you can go through and
- 7:14add some URLs to add as a brand list or
- 7:17a brand exclusion. Now, it's important
- 7:19to note that sometimes that does take a
- 7:21couple of days to fully set up. If you
- 7:23wanted to stop your performance max
- 7:25campaigns um spending on competitor
- 7:27campaigns or competitive uh brand names,
- 7:30what you could also do is add a brand.
- 7:32You could add two brand lists. So, one
- 7:34could be your own brand and second could
- 7:36be your competitor brand. So, that's the
- 7:38brand exclusions that you need to add.
- 7:40Secondly, when it comes to page feeds,
- 7:42now this is a newer option which you do
- 7:44have. And what this does do is it allows
- 7:47you to limit what Google is going to use
- 7:50for its targeting. And this becomes
- 7:52really really important if you run
- 7:53multiple product categories or multiple
- 7:55services. So let's just say for example
- 7:57in e-commerce brand, you may only want
- 7:59to be targeting your summer outfits or
- 8:01your your summer wear. You don't want to
- 8:03target winter uh clothing inside of
- 8:05Performance Max. You could then add a
- 8:07page feed. And the way that you go
- 8:09through and do this is that when you're
- 8:11in page fees, you do need to set these
- 8:13up first. You can just click through
- 8:14here and it is going to show you how to
- 8:16go through and do this. The easiest way
- 8:18I go I find to do this if you just use
- 8:20this search function and if you go into
- 8:23here. All right. So, when it comes to
- 8:24page feeds, what you do need to do is if
- 8:26you do want to add these, you need to
- 8:28get it out of settings. Uh the easiest
- 8:30way I find to go through and do this is
- 8:31if you just go into here, uh the search
- 8:34feature at the front and just type in
- 8:36page feeds. You can get this in through
- 8:39uh going to tools or data feeds. I just
- 8:42find using the search uh function really
- 8:45really easy. But if you did want to see
- 8:46where to do that, you go to tools uh go
- 8:48to business data and then that's going
- 8:50to bring you into this data feeds
- 8:52section. You then go through and click
- 8:54on this plus and add in a page feed. And
- 8:56what you can do from there is that you
- 8:59can go through um and you need to add in
- 9:02your website and that'll start building
- 9:03out that page feed for you. Now what you
- 9:06want to be doing in through here is you
- 9:07just want to be selecting the products
- 9:09or services that you want performance
- 9:11max to target. So say for example before
- 9:14in this way you would select all of your
- 9:15summer summer clothing if you only
- 9:17wanted to go down summer clothing or if
- 9:19you were a service-based business and
- 9:21you only wanted to focus on one or two
- 9:22services you would choose those services
- 9:25and then what that will allow you to do
- 9:26from here is that they will then show up
- 9:29in this page feed section and then you
- 9:31can go through and add them in through
- 9:33there. All right, the next part you need
- 9:35to go through is to your demographic
- 9:37exclusions. Now, in this campaign, we
- 9:40haven't added it because it hasn't been
- 9:41a problem for us yet. Let's just say,
- 9:44for example, you knew that in your your
- 9:45business, you had a lot of search
- 9:47traffic for, say, for example, 18 to 25
- 9:50age bracket, but you know, they just
- 9:51didn't convert. What you could do is you
- 9:53could turn on age exclusions, and then
- 9:55what you could do from here is you need
- 9:58to select the ranges that you want to
- 9:59exclude and you could add them in there.
- 10:02Now, you may not want to do this at the
- 10:05start, but I would unless you do have a
- 10:08lot of clear data inside of your
- 10:09business where you know these are the
- 10:10only demographics or age brackets that
- 10:12that convert for your business. Then we
- 10:14go into our locations. Now, one thing
- 10:16you do need to check with your location
- 10:18setting is that when you go into your
- 10:20location options, you do just want to
- 10:21make sure that's set to presence, uh,
- 10:23not presence or interest only. Uh, and
- 10:26the reason for that is because you just
- 10:27want to be targeting people that are
- 10:29actually in or regular in the the the
- 10:31locations that you're targeting. And
- 10:33then finally, if you did want to, what
- 10:35you could also do is your data
- 10:38exclusions. Now, the reason why I like
- 10:40using these data exclusions is what we
- 10:42can do is that we can go through and
- 10:45actually exclude people who have
- 10:48converted before. Now, the reason why I
- 10:51like this is because with Performance
- 10:53Max, we like to use it for new
- 10:56customers. So, what you're doing by here
- 10:58is it going in and adding in purchases.
- 11:01We're saying to performance max, these
- 11:03people have already converted. Please
- 11:05don't target them anymore. So, in terms
- 11:06of optimizing your performance max
- 11:08campaign, that's some things you can do
- 11:09from a settings or a campaign settings
- 11:11point of view in order to get right and
- 11:13see better results for you and your
- 11:15business. All right, but before we move
- 11:16to the next step, the one thing that I
- 11:18do just want to mention as well, if your
- 11:19performance max campaign is already
- 11:21targeting a lot of branded traffic and
- 11:23you've got target CPA or goal set there
- 11:26that if you do add in that brand
- 11:27exclusion, you may need to also remove
- 11:29that target CPO target row to let the
- 11:31campaign reset to the new rule that
- 11:33you're giving it, especially if your
- 11:35performance max campaign is already
- 11:37converting a lot of branded traffic.
- 11:41Let's now move on to the second big
- 11:43optimization action that you can make
- 11:46inside of your performance max campaign.
- 11:48And this has got to do with your smart
- 11:50bidding strategy. Now remember what I
- 11:52said at the start that when it comes to
- 11:54performance max, you're locked in to
- 11:55maximize conversions or maximize
- 11:57conversion value. And then what you can
- 11:59do from there is you can add in a target
- 12:01CPA or a target row. Now, it's important
- 12:03to note that this acts as an important
- 12:05guard rail where you're essentially
- 12:07saying to Google, if say for example,
- 12:09you add in a target CPA of $50. You're
- 12:12saying you can spend my daily budget as
- 12:14long as you're getting me conversions at
- 12:16$50 per conversion or if you got a
- 12:18target row of 500%. You're saying to
- 12:20Google, you can spend my budget as much
- 12:22as you like, but I need to get a 500%
- 12:26return on my spend. Now, don't take that
- 12:29as an easy win and go, "Oh, great. I
- 12:31just need to set that and then Google
- 12:33just goes and does the work for me.
- 12:34Because what can happen if you set that
- 12:36target CPA to low. So let's just say for
- 12:40example you're setting it at $20 and
- 12:42your account is currently getting a cost
- 12:44per conversion of $50 or $60. What's
- 12:46going to happen is that you there's just
- 12:48not enough traffic. You don't have
- 12:49enough data there for Google to be able
- 12:51to find those conversions at that rate.
- 12:53Or on the on the opposite end of
- 12:56spectrum if you're using target row if
- 12:58you set your target too high. case.
- 12:59Let's just say you set a target row at
- 13:01600 and you you're only getting an
- 13:03account history of a target row at 250
- 13:05or 300. Google is not going be to be
- 13:08able to find enough traffic at that
- 13:10level in order to give you the results.
- 13:12Yes, you will get some conversions, but
- 13:13it's quite often that you just won't get
- 13:15enough data. And remember what I said at
- 13:17the start that once you start hitting
- 13:19below that 30 conversions per month
- 13:21threshold, you generally find that you
- 13:23see diminishing returns with performance
- 13:25max because there's just not enough data
- 13:27for it to be able to find what it needs
- 13:28to find and then you just get put on the
- 13:30back burner and Google kind of forgets
- 13:31about you. So while it's good news, you
- 13:33do need to set it correctly and you do
- 13:35need to set it properly. So let's jump
- 13:36in and let me give you some examples
- 13:38here. The first thing I want to show you
- 13:39is that we're looking at a longerterm
- 13:41example. So this is from July through to
- 13:43May this year. This is for an e-commerce
- 13:46brand. They always need to be having a
- 13:48target row of above 400, which we're
- 13:50fighting to get back above again. Now
- 13:52it's in the their lower season. They uh
- 13:54like a lot of e-commerce brands, they
- 13:56have a big peak in the back end of the
- 13:58year and then it does start to slow down
- 14:00that um earlier part of the year. I do
- 14:02need to stress as well, this is only one
- 14:04of their performance max campaigns.
- 14:05They've got about another three or four
- 14:07campaigns running. So, you do need to
- 14:09think about that as we get more advanced
- 14:10into how these campaigns relating to
- 14:12each other. You might some businesses
- 14:14have some strategies where they
- 14:15purposely run different campaigns at
- 14:17different bidding strategies. But for
- 14:19the purpose of this video, I just want
- 14:21to show you how your target row and I'll
- 14:24also show you how your target CPA
- 14:26interacts with the other metrics inside
- 14:28of your Google ads campaign. So with
- 14:31performance max, the good thing I do
- 14:32like is Google's got this feature which
- 14:34is called your average target row or if
- 14:36you're using um target CPA, your average
- 14:39target CPA. And what you can do then is
- 14:41you can actually see the different
- 14:43results inside of your campaign. And
- 14:45what I want you to show in through here
- 14:48is the effect of our target rows and the
- 14:52traffic coming into the campaign. So you
- 14:53can see from here when this business
- 14:56first started uh coming in. You can see
- 14:58what they were having an issue where
- 15:00they just weren't generating enough
- 15:02traffic. So what we did is we worked
- 15:04with them to lower their target
- 15:06rorowass. And as you can see from here
- 15:08as we actually lowered their target rows
- 15:11they actually saw an increase in their
- 15:14conversion value. Now for many
- 15:16businesses that works counterculturally
- 15:18like you know how does that happen and
- 15:20it purely comes down to the amount of
- 15:21data that was coming in. They just
- 15:22weren't getting enough clicks and they
- 15:24weren't getting enough conversions in
- 15:26there. So what we were able to do is by
- 15:28lowering that target CPA goal. It
- 15:31actually allowed more spend into the
- 15:33account which increased the conversions
- 15:35and then it also upped that target ROS.
- 15:38Now what has happened as we have started
- 15:41to move further and further along. Uh we
- 15:43have removed that target ROS because
- 15:45we're kind of doing a reset in that
- 15:47account as we build up to their next
- 15:48peak season which is coming in post uh
- 15:51September this year. is that what we
- 15:54have done here again we've removed the
- 15:55target row so just gone back to maximize
- 15:57conversion value and I want you to see
- 15:59what's happened from here is that this
- 16:02conversion value has started to go up
- 16:04again and let me just uh pull in the
- 16:06click data is that as the clicks have
- 16:08gone up the conversion value has gone up
- 16:10as well. So there are a lot of different
- 16:12metrics there you need to be looking at
- 16:14your conversion rates and all of those
- 16:15things and there are obviously other
- 16:18optimization actions that you can
- 16:20complete but it is important to note
- 16:22that I just want you to see that
- 16:23correlation and that relationship. If
- 16:25your target rorowass is too high you're
- 16:28going to see uh less data coming into
- 16:31your campaign. But the main thing that I
- 16:32wanted you to see there is just that
- 16:34correlation that if your target rorowass
- 16:36goal is too high, what you can do, you
- 16:38can what I call stifle or strangle the
- 16:40account where there's just not enough
- 16:42conversions, not enough clicks coming to
- 16:44the account. So it is important to make
- 16:45sure you get that balance right now.
- 16:47What we're looking at here is we're
- 16:49looking at a um lead generation business
- 16:52and they're using maximize conversions.
- 16:55Now with this one, we haven't yet added
- 16:57in a target CPA. So the other thing I do
- 16:59want to stress is that don't feel like
- 17:01you've got to add in a target CPA. Now
- 17:04the reason we haven't done that yet is
- 17:05because they're there with this business
- 17:07and this is why one thing I would say
- 17:09when you are optimizing Google ads
- 17:11campaigns doesn't matter what type of
- 17:12campaign it is the what's happening
- 17:14outside of Google ads. So in the real
- 17:16business is something that's really
- 17:17important. They've had some other
- 17:19factors they're going through staff
- 17:20turnovers and so they've had to pull
- 17:22back and increase the budgets. That's
- 17:23why uh for a little bit we haven't gone
- 17:25and locked in a target CPA. But the
- 17:28other reason is is because there's still
- 17:30a little bit of what I call volatility
- 17:31in their results. So we had a good
- 17:33period here where we were looking at
- 17:35adding in a target CPA, but then you can
- 17:37see from here just it shot back up and
- 17:39now it's gone back down. They actually
- 17:41had some conversion uh data tracking
- 17:43issues which we were able to get on top
- 17:44of and fix really quickly. But you can
- 17:46see post there as well. It's just sort
- 17:48of jumping around a little bit. But
- 17:50generally that's what you want to be
- 17:51seeing a good 3 to four weeks of adding
- 17:53in a target CPA where we see that that
- 17:56cost cost per conversion variance not
- 17:59increase any more than 20%. What I mean
- 18:01by that is that you know you can see
- 18:03from here we had 170 140 166 135 195 it
- 18:08was all between you know it was all
- 18:10pretty close together. So what we could
- 18:12do is add in a target CPA probably of
- 18:14around about 200 uh for this business
- 18:16and that where it would have been where
- 18:18it sat. we're coming back and fixing
- 18:20with them and working in some different
- 18:21things with them. So, we'll come back
- 18:22and circle back to that again. But what
- 18:24I did want to just stress with this
- 18:26screen is don't feel like you have to
- 18:28add in a target CPA really really early.
- 18:31We generally want to see a good four to
- 18:33six weeks of stability in our cost per
- 18:36conversions before we introduce that
- 18:37target CPA or that target row. All
- 18:39right, now let's go into the third thing
- 18:42that you can do for optimizing your
- 18:44Google Ads campaigns, especially your
- 18:46performance max campaigns. And this is
- 18:48about reviewing your channel performance
- 18:50and your search terms. So, we've spoken
- 18:52about the important campaign settings
- 18:54you need. We spoke spoke about um your
- 18:56your bidding strategies. Now, let's talk
- 18:59about your search terms and where your
- 19:03campaign is actually spending the money.
- 19:04All right. To do this, you're going to
- 19:05be going into your insights and reports.
- 19:08And in insights and reports, just make
- 19:10sure you're only looking at your
- 19:11performance max campaign only.
- 19:13Otherwise, you won't see this channel
- 19:15performance option. Now what the channel
- 19:17performance option does is that this
- 19:18gives us a report of where Google is
- 19:20spending its money. As you may know with
- 19:22the performance max campaign is that
- 19:24what it does is it takes your budget and
- 19:26it spends it across all the different
- 19:28networks. So not only search and
- 19:29shopping also goes into YouTube display
- 19:31and it also goes into your discovery and
- 19:33Gmail and also local maps if you've got
- 19:35your business profile connected. What we
- 19:38have seen running performance max month
- 19:41after month, year after year, is that
- 19:43our best performing performance max
- 19:45campaigns always have the vast majority
- 19:47of the budget. Think 95% of that budget
- 19:49spent across the search and the shopping
- 19:51networks. If we ever see a performance
- 19:53max campaign which is spending more than
- 19:555% across display, discovery, YouTube,
- 19:58all of those things, we generally go
- 20:00that's a poor performing um performance
- 20:02max campaign. And the reason for that is
- 20:04because there's other levers that you've
- 20:06got in order to market on those
- 20:08channels, demand gen, uh, YouTube
- 20:10campaigns where you've got better
- 20:11controls and you can do your creative
- 20:13testing because you can't really do that
- 20:14inside of a performance max campaign.
- 20:17So, where we do is we go into our
- 20:18channel, we go into, as I said, insights
- 20:20and reports and into channel
- 20:21performance. The other reason for why as
- 20:24well is because remembering performance
- 20:26max is very much what we want to see as
- 20:28a conversion, a conversion driving
- 20:30engine. We don't want it to have a super
- 20:32super long acquisition window. We're
- 20:33wanting it to target people who are
- 20:35already and ready to convert. And you
- 20:37can see from here I some people like
- 20:40this one. I just scroll down to the
- 20:41bottom uh to the channel distribution.
- 20:43You can see from here that we have of a
- 20:462,988.
- 20:48Let's call it three uh let's call it um
- 20:503,000. You know, 2,914 is spent being
- 20:54spent on um search. So there is a little
- 20:57bit of YouTube in there. We don't mind
- 20:58YouTube. a little bit of that being
- 21:00spent because as you can see the vast
- 21:02majority well over 95% is being spent on
- 21:04search. So that's the first thing we
- 21:06wanted to look at. If you're running an
- 21:08e-commerce store, you do see that it's
- 21:10not picking up with your search and your
- 21:12shopping. What that does generally does
- 21:15lead to is you you don't have enough
- 21:16data in your product titles and your
- 21:18attributes. So you really do need to go
- 21:20back and do optimizations there. But
- 21:23let's stick within the Google ads
- 21:24dashboard right now because the next
- 21:26thing you want to be looking at is your
- 21:28search terms. Now this is a newer option
- 21:30that Google has given for performance
- 21:32max campaigns. Uh and what you can do
- 21:34here is you can actually go through and
- 21:36add in so you could select some
- 21:38different keywords and you can add them
- 21:39as a negative keyword. Let me make a big
- 21:42warning here. I've got a saying when it
- 21:44comes to performance max and the new
- 21:45optimizations that Google offered. Just
- 21:48because you can do something doesn't
- 21:50mean you should. And what I mean by that
- 21:52is that some people were really, really
- 21:53excited when it came to adding in
- 21:55negative keywords and they just went
- 21:56crazy with all the negative keywords
- 21:58that you added inside of Performance
- 21:59Max. Remember what I said at the start,
- 22:01Performance Max is driven off
- 22:03conversion. So if you are finding a lot
- 22:05of irrelevant traffic in there, it means
- 22:07that you don't have enough conversion
- 22:08data to to put it bluntly. What we use
- 22:11negative keywords in for performance max
- 22:14is if Google is starting to go through
- 22:17and target some some competitors. So, we
- 22:20add them as negative keywords or
- 22:22products or services that we definitely
- 22:24do not offer. Let me give you an
- 22:26example. If you're an e-commerce brand
- 22:28and you are selling clothes, but you
- 22:30don't have any kids clothing options. If
- 22:33you start seeing searches around kids,
- 22:35you add kids clothing or those variants
- 22:38as an exclusion. If you're a lead
- 22:40generation business and let's just say
- 22:41for example, you only do maintenance and
- 22:43you don't do installations and you start
- 22:45seeing a whole bit of keywords or search
- 22:46terms about installations, you would add
- 22:48that theme as a negative keyword. So,
- 22:50it's more about blocking out themes as
- 22:53opposed to going through and blocking
- 22:54out individual keywords. So, yes, it is
- 22:56an important thing that you can do
- 22:57inside a performance max campaign, but
- 23:00don't overuse it. Remembering that your
- 23:01conversion data is still the best way to
- 23:04make sure that you're getting best
- 23:05better options with your Performance Max
- 23:08campaigns. All right. And then let's go
- 23:10to the fourth core thing that you can
- 23:11do, which is reviewing your ad copy and
- 23:14your landing pages. The way that you go
- 23:16through and do this is that you want to
- 23:19go through into your asset groups. So
- 23:22let's firstly work through your ad copy.
- 23:25Now once again, this is an important
- 23:27step, but just remembering it's still
- 23:30your conversion actions and your
- 23:31conversion data which is getting
- 23:32through. But but let me let you know
- 23:33where you can go through and have a look
- 23:35at this is that when you are in your
- 23:37asset groups. So now the way that you
- 23:39can go through and um see the
- 23:41performance of your ad copy headlines
- 23:43and assets inside of performance max is
- 23:45that where you need to go into is that
- 23:47if you when you're selected on your
- 23:49performance max campaign go into assets
- 23:52and then click on assets and then you
- 23:54can see performance uh this tab across
- 23:57here. Now what I generally like to do is
- 23:59I like to um add this filter in here
- 24:02which is um asset type and then you can
- 24:05just go through and have a look at it uh
- 24:06one by one and it just lets you know
- 24:08that we're I've just selected headlines.
- 24:10So we're only looking at headlines in
- 24:11through here. So what we generally look
- 24:13at from here is that you want to just go
- 24:16through and you want to see which
- 24:18headlines are performing the best and
- 24:20which ones are not. And what you can do
- 24:22from there is I generally like to follow
- 24:24the money. What you generally find with
- 24:26performance max is you can see as we're
- 24:28going down, you get a whole heap of
- 24:29headlines which Google is just not
- 24:32spending on. And they're the ones that
- 24:33I'll go through and change them. I will
- 24:36at this end of the video give you some
- 24:37extra teaching on how you can improve
- 24:39your headlines because we have a a
- 24:41really big framework around that. In
- 24:43this video, I just wanted to let you
- 24:44know where you can find that data. So
- 24:47what you then from there is you go
- 24:48through find out the the headlines which
- 24:50are underperforming or the descriptions
- 24:51that are underperforming. So what you
- 24:53want to do is you want to take a note of
- 24:54the different headlines that you want to
- 24:56go through and change. And where you
- 24:58need to go from there is that you then
- 25:00then need to go back into your asset
- 25:02groups and then you can go through and
- 25:04edit and add those new asset headlines
- 25:07or descriptions that you want to get. So
- 25:08you firstly find out which are the ones
- 25:10which are giving you the worst
- 25:12performance in terms of click-through
- 25:13ratio and conversion metrics and then go
- 25:15through and update those headlines or
- 25:17descriptions. Now, the other thing that
- 25:19you do want to do is remembering that
- 25:20with performance max is that it's or any
- 25:24Google Ads campaign, it's not only about
- 25:26your headlines and your ad copy and
- 25:29what's happening inside of your Google
- 25:30Ads campaign, you always need to make
- 25:32sure that the landing page you're
- 25:33sending them to is converting. So, the
- 25:36way that you can go through and check
- 25:37that is that if you go into your into
- 25:40your insights and reports, go into your
- 25:42report editor, and you'll see a report
- 25:44which is called the landing page report.
- 25:46If you haven't used it before, if you go
- 25:48into your ads and assets, you'll see
- 25:51landing pages in through here. And then
- 25:53what this is doing is that this has
- 25:56we've only got our we've only got our
- 25:58performance max campaign in here. And
- 26:00then what you can do from there is once
- 26:01again, you're just looking at your
- 26:02click-through ratio, looking at your
- 26:04conversion metrics. And if you are not
- 26:07seeing good conversion metrics inside of
- 26:09these different landing pages, you know
- 26:11that you need to then go and do some
- 26:13optimizations on those landing pages to
- 26:15get better results for your Performance
- 26:16Max campaigns. All right, thank you so
- 26:19much for joining me. It's been an
- 26:20absolute pleasure having you here and
- 26:22remember as at the core of success with
- 26:25Performance Max, you need to make sure
- 26:26you've got enough data as a start before
- 26:29you introduce Performance Max. And if
- 26:31you want to watch a video on the exact
- 26:33scenarios where we use Performance Max,
- 26:35I want you to go through and watch this
- 26:36video right here. And if you wanted to
- 26:38see that video about bidding strategies
- 26:40and how to get those right for your
- 26:42Performance Max campaigns or for any
- 26:43campaigns, go through and watch this
- 26:45video right here. Hey, absolute pleasure
- 26:47having you here. Remember, if you do
- 26:48need more help with your Google Ads
- 26:50campaigns, at Defin Digital Academy, we
- 26:52have lots of different options for
- 26:54business owners and brand owners like
- 26:56you where we can help you in your
- 26:58current stage of growth. So, right from
- 27:00starting day one all the way up to
- 27:01businesses spending more than $100,000 a
- 27:03month in Google Ads, we've got options
- 27:05that can help you. So, why don't you
- 27:07follow that link in the description
- 27:09below, fill out that form or get those
- 27:11free assets or free Google Ads toolkits
- 27:13that we provide as part of the learning
- 27:15with define digital academy. Thank you
- 27:17for joining me. See you next time.
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