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How to Optimise Performance Max Campaigns — Transcript

by Aaron Young | Google Ads | Define Digital Academy · 5,844 words · 815 segments · language en · Watch on YouTube

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  1. 0:00is your performance max campaign about
  2. 0:02as reliable as a politician's
  3. 0:04pre-election promises in that it
  4. 0:06promises you one thing but then it
  5. 0:08completely delivers the absolute
  6. 0:10opposite while still trying to tell you
  7. 0:12that it is doing the best thing for you
  8. 0:14and your business. Now, if that's you, I
  9. 0:17don't want you to worry because in this
  10. 0:18video I'm going to be taking you through
  11. 0:20the four core optimization steps that
  12. 0:23you can take to improve the performance
  13. 0:25of your performance max campaigns.
  14. 0:27Because ultimately when it comes to
  15. 0:29spending money inside of Google Ads, the
  16. 0:31only reason that you are spending that
  17. 0:33money is because you want to see more
  18. 0:34real customers and real sales come into
  19. 0:37your business. Now, just in case we
  20. 0:39haven't met yet, my name is Aaron Young
  21. 0:40from Define Digital Academy. And I
  22. 0:42started Define Digital Academy for one
  23. 0:44purpose and one purpose only, and that
  24. 0:47is to help you business and brand owners
  25. 0:49to be able to generate more sales and
  26. 0:52leads for your businesses. And if you
  27. 0:54are getting stuck with Google Ads and
  28. 0:56you do feel like you need an extra hand,
  29. 0:58if you go and check out the description
  30. 1:00in this video below, you can not only
  31. 1:02fill out a how can we help you form,
  32. 1:04which allows us to really know how we
  33. 1:05can best serve you and your business to
  34. 1:07help you get better results. And plus,
  35. 1:09there's a whole heap of other free
  36. 1:11resources, including my Google Ads
  37. 1:13optimization checklist, which takes you
  38. 1:15through all the different optimization
  39. 1:17actions that you can complete in your
  40. 1:18Google Ads campaigns. And you can also
  41. 1:21see a free Google Ads claw tool that we
  42. 1:23use inside of Define Digital Academy to
  43. 1:26really help us supercharge our data
  44. 1:28analysis so we can get better results
  45. 1:30for our Google Ads campaigns. And you
  46. 1:32can get all of that. Just follow that
  47. 1:33link in the description below. But right
  48. 1:35now, let's get back into the core
  49. 1:38optimization actions that you can
  50. 1:39complete for your performance max
  51. 1:41campaigns.
  52. 1:43Now, as I take you through these four
  53. 1:45core optimization actions, you first
  54. 1:47need to understand what I call the
  55. 1:49performance max optimization hierarchy.
  56. 1:52And what I do will need you to
  57. 1:53understand is the performance max is
  58. 1:55very different to any other Google ads
  59. 1:57campaign that you're going to be dealing
  60. 1:58with for your business. And the reason
  61. 2:00for that is that by default, performance
  62. 2:03max is set to either maximize
  63. 2:05conversions or maximize conversion
  64. 2:07value. It's because it's unique that you
  65. 2:09can't use maximize clicks or max CPC or
  66. 2:12target impression shares. It is purely
  67. 2:14built to generate more conversions. Now,
  68. 2:17that is a very good thing. But there is
  69. 2:20also some dangers and some pitfalls if
  70. 2:22you don't understand this because within
  71. 2:25performance max is that yes, it is built
  72. 2:27to generate more conversions, but as a
  73. 2:30payoff, you do have less controls that
  74. 2:32you can do to increase that performance.
  75. 2:34So, it's really really important you do
  76. 2:36understand this. And what I want to take
  77. 2:38you through now is this performance max
  78. 2:40optimization hierarchy. And what I
  79. 2:42really really want to stress and make
  80. 2:44you understand with performance max that
  81. 2:46the most critical or the most crucial
  82. 2:48part that you can do to improve the
  83. 2:50performance of your performance max
  84. 2:51campaigns is to really make sure that
  85. 2:54you have the correct conversion data
  86. 2:57going into your performance max
  87. 2:58campaign. And this is what we say that
  88. 3:00you need to define what a successful
  89. 3:02outcome looks like for your business.
  90. 3:05And this is where a lot of businesses
  91. 3:07can get caught up because if you don't
  92. 3:09have the right settings inside of your
  93. 3:11performance max campaigns and you're
  94. 3:12saying, say for example, you want an ad
  95. 3:15to cart to be counted as conversion
  96. 3:16action, you're telling performance max
  97. 3:18is that that's what you want. So you
  98. 3:20need to be really really careful whether
  99. 3:22you're in lead genen or whether in your
  100. 3:24in e-commerce that you are setting the
  101. 3:27conversion actions that you want Google
  102. 3:29to find more of. They need to be an
  103. 3:31action which is something that is really
  104. 3:33valuable to your business. For
  105. 3:35e-commerce brands, this is obviously
  106. 3:36transactions and sales. But for lead
  107. 3:39generation, you do need to be really
  108. 3:40really careful because you need to make
  109. 3:42sure that it's not just form fills or if
  110. 3:44the form that you are setting it does
  111. 3:46like say for example, it's a multi-step
  112. 3:48form. Now, I don't want to get too
  113. 3:49sidetracked on this because at the end
  114. 3:50of this video, I will share some extra
  115. 3:53teaching where you can learn more about
  116. 3:54that. But I do really really want to
  117. 3:56highlight you need to make sure you've
  118. 3:58got the right conversion data feeding
  119. 4:00into your Google Ads account because
  120. 4:02what you're going to see as we talk
  121. 4:03through this video is that yes, you can
  122. 4:05go do do things like update your
  123. 4:07creative assets, update your ad copy.
  124. 4:10You can put in some different things
  125. 4:12around audiences and search and around
  126. 4:14keywords. But with Performance Max, it's
  127. 4:16really really important to note that
  128. 4:18Google makes this very very clear that
  129. 4:19they are very much suggestions.
  130. 4:22They are not card guidelines. And that's
  131. 4:25why your conversion data becomes the
  132. 4:27most important thing because remembering
  133. 4:29when you start with performance max
  134. 4:30you're locked into maximize conversions
  135. 4:32or you're locked into maximize
  136. 4:33conversion value and then you can also
  137. 4:35add in things like target CPA or target
  138. 4:37rows further down the track. And that's
  139. 4:39why for me we start performance max as
  140. 4:41what we call a secondary campaign. So we
  141. 4:44would generally not introduce
  142. 4:45performance max until we are seeing at
  143. 4:47least the 30 conversions over a 30-day
  144. 4:50period. And then what you need to do
  145. 4:52from there is that when you start with a
  146. 4:54performance max campaign because a lot
  147. 4:55of businesses do ask what should your
  148. 4:57starting budget be is it needs to be a
  149. 4:59generate at least one conversion a day.
  150. 5:01So when you're looking at targeting
  151. 5:03performance max is that you want to find
  152. 5:05out what that cost per conversion is.
  153. 5:07And so let's just say your cost per
  154. 5:09conversion is $10, you need to then have
  155. 5:12a starting budget of $10 a day. If your
  156. 5:13cost per conversion is $50, you need to
  157. 5:15have a starting budget of $50 a day. If
  158. 5:17it's $100, that needs to be $100 a day.
  159. 5:20So that's why we would generally look to
  160. 5:22start with searcher shopping and then
  161. 5:24introduce performance max.
  162. 5:26All right, so with all that established,
  163. 5:28let's now jump into a screen share
  164. 5:30because I really want to walk you
  165. 5:31through the important settings and
  166. 5:33optimizations that you need for success
  167. 5:34with your performance max campaigns.
  168. 5:36Let's go.
  169. 5:38All right. So, when it comes to
  170. 5:40optimizing your Performance Max
  171. 5:41campaigns, the first thing you do need
  172. 5:43to get right is actually the campaign
  173. 5:46settings inside of your Performance Max
  174. 5:48campaign. So, what I'm going to take you
  175. 5:49through is some important settings that
  176. 5:51you need to make sure that you've got
  177. 5:52right. And these are your brand
  178. 5:54exclusions, your page feeds if you want
  179. 5:56to use them, your demographic
  180. 5:58exclusions, and then finally your data
  181. 6:01exclusions. So, let me now jump in and
  182. 6:03show you where you can check these and
  183. 6:04how to go through and make sure they're
  184. 6:05set correctly. So, we've got a
  185. 6:07performance max campaign here, and I'm
  186. 6:09just going to take you through to the
  187. 6:10settings. If you didn't see how I did
  188. 6:12that, if you go to your if you go to
  189. 6:14your performance max uh campaign in
  190. 6:16here, you'll see a little gear icon over
  191. 6:18to the right, and just go through and
  192. 6:19click on that. There are other ways, but
  193. 6:21I find that's the easiest way to get
  194. 6:22there. And the first thing you want to
  195. 6:24go through and check is you want to talk
  196. 6:25check about your brand exclusions. Now,
  197. 6:27let me explain why you should be setting
  198. 6:30brand exclusions. Now remember what I
  199. 6:31said before with performance max, it's
  200. 6:33very much built around generating more
  201. 6:35conversions. The easiest or the cheapest
  202. 6:37traffic which is going to convert is
  203. 6:39your branded traffic. Now as a general
  204. 6:41rule, we like to exclude branded traffic
  205. 6:43from any campaign. And if we've got
  206. 6:46branded campaigns, we like to have them
  207. 6:47in a separate search campaign. And the
  208. 6:49reason for that is so that we can target
  209. 6:51specific branded search terms which
  210. 6:53which then allows us to, you know, use
  211. 6:56different budget controls and also use
  212. 6:58different target bidding controls if we
  213. 7:00need to. So the way that we do this
  214. 7:01inside of your performance max campaign,
  215. 7:03if you go down to brand exclusions, you
  216. 7:05can see we've got a brand exclusion
  217. 7:06added in there. If you haven't done this
  218. 7:08yet, you just need to go and add a new
  219. 7:10brand list, write the list name, and
  220. 7:12then from there, you can go through and
  221. 7:14add some URLs to add as a brand list or
  222. 7:17a brand exclusion. Now, it's important
  223. 7:19to note that sometimes that does take a
  224. 7:21couple of days to fully set up. If you
  225. 7:23wanted to stop your performance max
  226. 7:25campaigns um spending on competitor
  227. 7:27campaigns or competitive uh brand names,
  228. 7:30what you could also do is add a brand.
  229. 7:32You could add two brand lists. So, one
  230. 7:34could be your own brand and second could
  231. 7:36be your competitor brand. So, that's the
  232. 7:38brand exclusions that you need to add.
  233. 7:40Secondly, when it comes to page feeds,
  234. 7:42now this is a newer option which you do
  235. 7:44have. And what this does do is it allows
  236. 7:47you to limit what Google is going to use
  237. 7:50for its targeting. And this becomes
  238. 7:52really really important if you run
  239. 7:53multiple product categories or multiple
  240. 7:55services. So let's just say for example
  241. 7:57in e-commerce brand, you may only want
  242. 7:59to be targeting your summer outfits or
  243. 8:01your your summer wear. You don't want to
  244. 8:03target winter uh clothing inside of
  245. 8:05Performance Max. You could then add a
  246. 8:07page feed. And the way that you go
  247. 8:09through and do this is that when you're
  248. 8:11in page fees, you do need to set these
  249. 8:13up first. You can just click through
  250. 8:14here and it is going to show you how to
  251. 8:16go through and do this. The easiest way
  252. 8:18I go I find to do this if you just use
  253. 8:20this search function and if you go into
  254. 8:23here. All right. So, when it comes to
  255. 8:24page feeds, what you do need to do is if
  256. 8:26you do want to add these, you need to
  257. 8:28get it out of settings. Uh the easiest
  258. 8:30way I find to go through and do this is
  259. 8:31if you just go into here, uh the search
  260. 8:34feature at the front and just type in
  261. 8:36page feeds. You can get this in through
  262. 8:39uh going to tools or data feeds. I just
  263. 8:42find using the search uh function really
  264. 8:45really easy. But if you did want to see
  265. 8:46where to do that, you go to tools uh go
  266. 8:48to business data and then that's going
  267. 8:50to bring you into this data feeds
  268. 8:52section. You then go through and click
  269. 8:54on this plus and add in a page feed. And
  270. 8:56what you can do from there is that you
  271. 8:59can go through um and you need to add in
  272. 9:02your website and that'll start building
  273. 9:03out that page feed for you. Now what you
  274. 9:06want to be doing in through here is you
  275. 9:07just want to be selecting the products
  276. 9:09or services that you want performance
  277. 9:11max to target. So say for example before
  278. 9:14in this way you would select all of your
  279. 9:15summer summer clothing if you only
  280. 9:17wanted to go down summer clothing or if
  281. 9:19you were a service-based business and
  282. 9:21you only wanted to focus on one or two
  283. 9:22services you would choose those services
  284. 9:25and then what that will allow you to do
  285. 9:26from here is that they will then show up
  286. 9:29in this page feed section and then you
  287. 9:31can go through and add them in through
  288. 9:33there. All right, the next part you need
  289. 9:35to go through is to your demographic
  290. 9:37exclusions. Now, in this campaign, we
  291. 9:40haven't added it because it hasn't been
  292. 9:41a problem for us yet. Let's just say,
  293. 9:44for example, you knew that in your your
  294. 9:45business, you had a lot of search
  295. 9:47traffic for, say, for example, 18 to 25
  296. 9:50age bracket, but you know, they just
  297. 9:51didn't convert. What you could do is you
  298. 9:53could turn on age exclusions, and then
  299. 9:55what you could do from here is you need
  300. 9:58to select the ranges that you want to
  301. 9:59exclude and you could add them in there.
  302. 10:02Now, you may not want to do this at the
  303. 10:05start, but I would unless you do have a
  304. 10:08lot of clear data inside of your
  305. 10:09business where you know these are the
  306. 10:10only demographics or age brackets that
  307. 10:12that convert for your business. Then we
  308. 10:14go into our locations. Now, one thing
  309. 10:16you do need to check with your location
  310. 10:18setting is that when you go into your
  311. 10:20location options, you do just want to
  312. 10:21make sure that's set to presence, uh,
  313. 10:23not presence or interest only. Uh, and
  314. 10:26the reason for that is because you just
  315. 10:27want to be targeting people that are
  316. 10:29actually in or regular in the the the
  317. 10:31locations that you're targeting. And
  318. 10:33then finally, if you did want to, what
  319. 10:35you could also do is your data
  320. 10:38exclusions. Now, the reason why I like
  321. 10:40using these data exclusions is what we
  322. 10:42can do is that we can go through and
  323. 10:45actually exclude people who have
  324. 10:48converted before. Now, the reason why I
  325. 10:51like this is because with Performance
  326. 10:53Max, we like to use it for new
  327. 10:56customers. So, what you're doing by here
  328. 10:58is it going in and adding in purchases.
  329. 11:01We're saying to performance max, these
  330. 11:03people have already converted. Please
  331. 11:05don't target them anymore. So, in terms
  332. 11:06of optimizing your performance max
  333. 11:08campaign, that's some things you can do
  334. 11:09from a settings or a campaign settings
  335. 11:11point of view in order to get right and
  336. 11:13see better results for you and your
  337. 11:15business. All right, but before we move
  338. 11:16to the next step, the one thing that I
  339. 11:18do just want to mention as well, if your
  340. 11:19performance max campaign is already
  341. 11:21targeting a lot of branded traffic and
  342. 11:23you've got target CPA or goal set there
  343. 11:26that if you do add in that brand
  344. 11:27exclusion, you may need to also remove
  345. 11:29that target CPO target row to let the
  346. 11:31campaign reset to the new rule that
  347. 11:33you're giving it, especially if your
  348. 11:35performance max campaign is already
  349. 11:37converting a lot of branded traffic.
  350. 11:41Let's now move on to the second big
  351. 11:43optimization action that you can make
  352. 11:46inside of your performance max campaign.
  353. 11:48And this has got to do with your smart
  354. 11:50bidding strategy. Now remember what I
  355. 11:52said at the start that when it comes to
  356. 11:54performance max, you're locked in to
  357. 11:55maximize conversions or maximize
  358. 11:57conversion value. And then what you can
  359. 11:59do from there is you can add in a target
  360. 12:01CPA or a target row. Now, it's important
  361. 12:03to note that this acts as an important
  362. 12:05guard rail where you're essentially
  363. 12:07saying to Google, if say for example,
  364. 12:09you add in a target CPA of $50. You're
  365. 12:12saying you can spend my daily budget as
  366. 12:14long as you're getting me conversions at
  367. 12:16$50 per conversion or if you got a
  368. 12:18target row of 500%. You're saying to
  369. 12:20Google, you can spend my budget as much
  370. 12:22as you like, but I need to get a 500%
  371. 12:26return on my spend. Now, don't take that
  372. 12:29as an easy win and go, "Oh, great. I
  373. 12:31just need to set that and then Google
  374. 12:33just goes and does the work for me.
  375. 12:34Because what can happen if you set that
  376. 12:36target CPA to low. So let's just say for
  377. 12:40example you're setting it at $20 and
  378. 12:42your account is currently getting a cost
  379. 12:44per conversion of $50 or $60. What's
  380. 12:46going to happen is that you there's just
  381. 12:48not enough traffic. You don't have
  382. 12:49enough data there for Google to be able
  383. 12:51to find those conversions at that rate.
  384. 12:53Or on the on the opposite end of
  385. 12:56spectrum if you're using target row if
  386. 12:58you set your target too high. case.
  387. 12:59Let's just say you set a target row at
  388. 13:01600 and you you're only getting an
  389. 13:03account history of a target row at 250
  390. 13:05or 300. Google is not going be to be
  391. 13:08able to find enough traffic at that
  392. 13:10level in order to give you the results.
  393. 13:12Yes, you will get some conversions, but
  394. 13:13it's quite often that you just won't get
  395. 13:15enough data. And remember what I said at
  396. 13:17the start that once you start hitting
  397. 13:19below that 30 conversions per month
  398. 13:21threshold, you generally find that you
  399. 13:23see diminishing returns with performance
  400. 13:25max because there's just not enough data
  401. 13:27for it to be able to find what it needs
  402. 13:28to find and then you just get put on the
  403. 13:30back burner and Google kind of forgets
  404. 13:31about you. So while it's good news, you
  405. 13:33do need to set it correctly and you do
  406. 13:35need to set it properly. So let's jump
  407. 13:36in and let me give you some examples
  408. 13:38here. The first thing I want to show you
  409. 13:39is that we're looking at a longerterm
  410. 13:41example. So this is from July through to
  411. 13:43May this year. This is for an e-commerce
  412. 13:46brand. They always need to be having a
  413. 13:48target row of above 400, which we're
  414. 13:50fighting to get back above again. Now
  415. 13:52it's in the their lower season. They uh
  416. 13:54like a lot of e-commerce brands, they
  417. 13:56have a big peak in the back end of the
  418. 13:58year and then it does start to slow down
  419. 14:00that um earlier part of the year. I do
  420. 14:02need to stress as well, this is only one
  421. 14:04of their performance max campaigns.
  422. 14:05They've got about another three or four
  423. 14:07campaigns running. So, you do need to
  424. 14:09think about that as we get more advanced
  425. 14:10into how these campaigns relating to
  426. 14:12each other. You might some businesses
  427. 14:14have some strategies where they
  428. 14:15purposely run different campaigns at
  429. 14:17different bidding strategies. But for
  430. 14:19the purpose of this video, I just want
  431. 14:21to show you how your target row and I'll
  432. 14:24also show you how your target CPA
  433. 14:26interacts with the other metrics inside
  434. 14:28of your Google ads campaign. So with
  435. 14:31performance max, the good thing I do
  436. 14:32like is Google's got this feature which
  437. 14:34is called your average target row or if
  438. 14:36you're using um target CPA, your average
  439. 14:39target CPA. And what you can do then is
  440. 14:41you can actually see the different
  441. 14:43results inside of your campaign. And
  442. 14:45what I want you to show in through here
  443. 14:48is the effect of our target rows and the
  444. 14:52traffic coming into the campaign. So you
  445. 14:53can see from here when this business
  446. 14:56first started uh coming in. You can see
  447. 14:58what they were having an issue where
  448. 15:00they just weren't generating enough
  449. 15:02traffic. So what we did is we worked
  450. 15:04with them to lower their target
  451. 15:06rorowass. And as you can see from here
  452. 15:08as we actually lowered their target rows
  453. 15:11they actually saw an increase in their
  454. 15:14conversion value. Now for many
  455. 15:16businesses that works counterculturally
  456. 15:18like you know how does that happen and
  457. 15:20it purely comes down to the amount of
  458. 15:21data that was coming in. They just
  459. 15:22weren't getting enough clicks and they
  460. 15:24weren't getting enough conversions in
  461. 15:26there. So what we were able to do is by
  462. 15:28lowering that target CPA goal. It
  463. 15:31actually allowed more spend into the
  464. 15:33account which increased the conversions
  465. 15:35and then it also upped that target ROS.
  466. 15:38Now what has happened as we have started
  467. 15:41to move further and further along. Uh we
  468. 15:43have removed that target ROS because
  469. 15:45we're kind of doing a reset in that
  470. 15:47account as we build up to their next
  471. 15:48peak season which is coming in post uh
  472. 15:51September this year. is that what we
  473. 15:54have done here again we've removed the
  474. 15:55target row so just gone back to maximize
  475. 15:57conversion value and I want you to see
  476. 15:59what's happened from here is that this
  477. 16:02conversion value has started to go up
  478. 16:04again and let me just uh pull in the
  479. 16:06click data is that as the clicks have
  480. 16:08gone up the conversion value has gone up
  481. 16:10as well. So there are a lot of different
  482. 16:12metrics there you need to be looking at
  483. 16:14your conversion rates and all of those
  484. 16:15things and there are obviously other
  485. 16:18optimization actions that you can
  486. 16:20complete but it is important to note
  487. 16:22that I just want you to see that
  488. 16:23correlation and that relationship. If
  489. 16:25your target rorowass is too high you're
  490. 16:28going to see uh less data coming into
  491. 16:31your campaign. But the main thing that I
  492. 16:32wanted you to see there is just that
  493. 16:34correlation that if your target rorowass
  494. 16:36goal is too high, what you can do, you
  495. 16:38can what I call stifle or strangle the
  496. 16:40account where there's just not enough
  497. 16:42conversions, not enough clicks coming to
  498. 16:44the account. So it is important to make
  499. 16:45sure you get that balance right now.
  500. 16:47What we're looking at here is we're
  501. 16:49looking at a um lead generation business
  502. 16:52and they're using maximize conversions.
  503. 16:55Now with this one, we haven't yet added
  504. 16:57in a target CPA. So the other thing I do
  505. 16:59want to stress is that don't feel like
  506. 17:01you've got to add in a target CPA. Now
  507. 17:04the reason we haven't done that yet is
  508. 17:05because they're there with this business
  509. 17:07and this is why one thing I would say
  510. 17:09when you are optimizing Google ads
  511. 17:11campaigns doesn't matter what type of
  512. 17:12campaign it is the what's happening
  513. 17:14outside of Google ads. So in the real
  514. 17:16business is something that's really
  515. 17:17important. They've had some other
  516. 17:19factors they're going through staff
  517. 17:20turnovers and so they've had to pull
  518. 17:22back and increase the budgets. That's
  519. 17:23why uh for a little bit we haven't gone
  520. 17:25and locked in a target CPA. But the
  521. 17:28other reason is is because there's still
  522. 17:30a little bit of what I call volatility
  523. 17:31in their results. So we had a good
  524. 17:33period here where we were looking at
  525. 17:35adding in a target CPA, but then you can
  526. 17:37see from here just it shot back up and
  527. 17:39now it's gone back down. They actually
  528. 17:41had some conversion uh data tracking
  529. 17:43issues which we were able to get on top
  530. 17:44of and fix really quickly. But you can
  531. 17:46see post there as well. It's just sort
  532. 17:48of jumping around a little bit. But
  533. 17:50generally that's what you want to be
  534. 17:51seeing a good 3 to four weeks of adding
  535. 17:53in a target CPA where we see that that
  536. 17:56cost cost per conversion variance not
  537. 17:59increase any more than 20%. What I mean
  538. 18:01by that is that you know you can see
  539. 18:03from here we had 170 140 166 135 195 it
  540. 18:08was all between you know it was all
  541. 18:10pretty close together. So what we could
  542. 18:12do is add in a target CPA probably of
  543. 18:14around about 200 uh for this business
  544. 18:16and that where it would have been where
  545. 18:18it sat. we're coming back and fixing
  546. 18:20with them and working in some different
  547. 18:21things with them. So, we'll come back
  548. 18:22and circle back to that again. But what
  549. 18:24I did want to just stress with this
  550. 18:26screen is don't feel like you have to
  551. 18:28add in a target CPA really really early.
  552. 18:31We generally want to see a good four to
  553. 18:33six weeks of stability in our cost per
  554. 18:36conversions before we introduce that
  555. 18:37target CPA or that target row. All
  556. 18:39right, now let's go into the third thing
  557. 18:42that you can do for optimizing your
  558. 18:44Google Ads campaigns, especially your
  559. 18:46performance max campaigns. And this is
  560. 18:48about reviewing your channel performance
  561. 18:50and your search terms. So, we've spoken
  562. 18:52about the important campaign settings
  563. 18:54you need. We spoke spoke about um your
  564. 18:56your bidding strategies. Now, let's talk
  565. 18:59about your search terms and where your
  566. 19:03campaign is actually spending the money.
  567. 19:04All right. To do this, you're going to
  568. 19:05be going into your insights and reports.
  569. 19:08And in insights and reports, just make
  570. 19:10sure you're only looking at your
  571. 19:11performance max campaign only.
  572. 19:13Otherwise, you won't see this channel
  573. 19:15performance option. Now what the channel
  574. 19:17performance option does is that this
  575. 19:18gives us a report of where Google is
  576. 19:20spending its money. As you may know with
  577. 19:22the performance max campaign is that
  578. 19:24what it does is it takes your budget and
  579. 19:26it spends it across all the different
  580. 19:28networks. So not only search and
  581. 19:29shopping also goes into YouTube display
  582. 19:31and it also goes into your discovery and
  583. 19:33Gmail and also local maps if you've got
  584. 19:35your business profile connected. What we
  585. 19:38have seen running performance max month
  586. 19:41after month, year after year, is that
  587. 19:43our best performing performance max
  588. 19:45campaigns always have the vast majority
  589. 19:47of the budget. Think 95% of that budget
  590. 19:49spent across the search and the shopping
  591. 19:51networks. If we ever see a performance
  592. 19:53max campaign which is spending more than
  593. 19:555% across display, discovery, YouTube,
  594. 19:58all of those things, we generally go
  595. 20:00that's a poor performing um performance
  596. 20:02max campaign. And the reason for that is
  597. 20:04because there's other levers that you've
  598. 20:06got in order to market on those
  599. 20:08channels, demand gen, uh, YouTube
  600. 20:10campaigns where you've got better
  601. 20:11controls and you can do your creative
  602. 20:13testing because you can't really do that
  603. 20:14inside of a performance max campaign.
  604. 20:17So, where we do is we go into our
  605. 20:18channel, we go into, as I said, insights
  606. 20:20and reports and into channel
  607. 20:21performance. The other reason for why as
  608. 20:24well is because remembering performance
  609. 20:26max is very much what we want to see as
  610. 20:28a conversion, a conversion driving
  611. 20:30engine. We don't want it to have a super
  612. 20:32super long acquisition window. We're
  613. 20:33wanting it to target people who are
  614. 20:35already and ready to convert. And you
  615. 20:37can see from here I some people like
  616. 20:40this one. I just scroll down to the
  617. 20:41bottom uh to the channel distribution.
  618. 20:43You can see from here that we have of a
  619. 20:462,988.
  620. 20:48Let's call it three uh let's call it um
  621. 20:503,000. You know, 2,914 is spent being
  622. 20:54spent on um search. So there is a little
  623. 20:57bit of YouTube in there. We don't mind
  624. 20:58YouTube. a little bit of that being
  625. 21:00spent because as you can see the vast
  626. 21:02majority well over 95% is being spent on
  627. 21:04search. So that's the first thing we
  628. 21:06wanted to look at. If you're running an
  629. 21:08e-commerce store, you do see that it's
  630. 21:10not picking up with your search and your
  631. 21:12shopping. What that does generally does
  632. 21:15lead to is you you don't have enough
  633. 21:16data in your product titles and your
  634. 21:18attributes. So you really do need to go
  635. 21:20back and do optimizations there. But
  636. 21:23let's stick within the Google ads
  637. 21:24dashboard right now because the next
  638. 21:26thing you want to be looking at is your
  639. 21:28search terms. Now this is a newer option
  640. 21:30that Google has given for performance
  641. 21:32max campaigns. Uh and what you can do
  642. 21:34here is you can actually go through and
  643. 21:36add in so you could select some
  644. 21:38different keywords and you can add them
  645. 21:39as a negative keyword. Let me make a big
  646. 21:42warning here. I've got a saying when it
  647. 21:44comes to performance max and the new
  648. 21:45optimizations that Google offered. Just
  649. 21:48because you can do something doesn't
  650. 21:50mean you should. And what I mean by that
  651. 21:52is that some people were really, really
  652. 21:53excited when it came to adding in
  653. 21:55negative keywords and they just went
  654. 21:56crazy with all the negative keywords
  655. 21:58that you added inside of Performance
  656. 21:59Max. Remember what I said at the start,
  657. 22:01Performance Max is driven off
  658. 22:03conversion. So if you are finding a lot
  659. 22:05of irrelevant traffic in there, it means
  660. 22:07that you don't have enough conversion
  661. 22:08data to to put it bluntly. What we use
  662. 22:11negative keywords in for performance max
  663. 22:14is if Google is starting to go through
  664. 22:17and target some some competitors. So, we
  665. 22:20add them as negative keywords or
  666. 22:22products or services that we definitely
  667. 22:24do not offer. Let me give you an
  668. 22:26example. If you're an e-commerce brand
  669. 22:28and you are selling clothes, but you
  670. 22:30don't have any kids clothing options. If
  671. 22:33you start seeing searches around kids,
  672. 22:35you add kids clothing or those variants
  673. 22:38as an exclusion. If you're a lead
  674. 22:40generation business and let's just say
  675. 22:41for example, you only do maintenance and
  676. 22:43you don't do installations and you start
  677. 22:45seeing a whole bit of keywords or search
  678. 22:46terms about installations, you would add
  679. 22:48that theme as a negative keyword. So,
  680. 22:50it's more about blocking out themes as
  681. 22:53opposed to going through and blocking
  682. 22:54out individual keywords. So, yes, it is
  683. 22:56an important thing that you can do
  684. 22:57inside a performance max campaign, but
  685. 23:00don't overuse it. Remembering that your
  686. 23:01conversion data is still the best way to
  687. 23:04make sure that you're getting best
  688. 23:05better options with your Performance Max
  689. 23:08campaigns. All right. And then let's go
  690. 23:10to the fourth core thing that you can
  691. 23:11do, which is reviewing your ad copy and
  692. 23:14your landing pages. The way that you go
  693. 23:16through and do this is that you want to
  694. 23:19go through into your asset groups. So
  695. 23:22let's firstly work through your ad copy.
  696. 23:25Now once again, this is an important
  697. 23:27step, but just remembering it's still
  698. 23:30your conversion actions and your
  699. 23:31conversion data which is getting
  700. 23:32through. But but let me let you know
  701. 23:33where you can go through and have a look
  702. 23:35at this is that when you are in your
  703. 23:37asset groups. So now the way that you
  704. 23:39can go through and um see the
  705. 23:41performance of your ad copy headlines
  706. 23:43and assets inside of performance max is
  707. 23:45that where you need to go into is that
  708. 23:47if you when you're selected on your
  709. 23:49performance max campaign go into assets
  710. 23:52and then click on assets and then you
  711. 23:54can see performance uh this tab across
  712. 23:57here. Now what I generally like to do is
  713. 23:59I like to um add this filter in here
  714. 24:02which is um asset type and then you can
  715. 24:05just go through and have a look at it uh
  716. 24:06one by one and it just lets you know
  717. 24:08that we're I've just selected headlines.
  718. 24:10So we're only looking at headlines in
  719. 24:11through here. So what we generally look
  720. 24:13at from here is that you want to just go
  721. 24:16through and you want to see which
  722. 24:18headlines are performing the best and
  723. 24:20which ones are not. And what you can do
  724. 24:22from there is I generally like to follow
  725. 24:24the money. What you generally find with
  726. 24:26performance max is you can see as we're
  727. 24:28going down, you get a whole heap of
  728. 24:29headlines which Google is just not
  729. 24:32spending on. And they're the ones that
  730. 24:33I'll go through and change them. I will
  731. 24:36at this end of the video give you some
  732. 24:37extra teaching on how you can improve
  733. 24:39your headlines because we have a a
  734. 24:41really big framework around that. In
  735. 24:43this video, I just wanted to let you
  736. 24:44know where you can find that data. So
  737. 24:47what you then from there is you go
  738. 24:48through find out the the headlines which
  739. 24:50are underperforming or the descriptions
  740. 24:51that are underperforming. So what you
  741. 24:53want to do is you want to take a note of
  742. 24:54the different headlines that you want to
  743. 24:56go through and change. And where you
  744. 24:58need to go from there is that you then
  745. 25:00then need to go back into your asset
  746. 25:02groups and then you can go through and
  747. 25:04edit and add those new asset headlines
  748. 25:07or descriptions that you want to get. So
  749. 25:08you firstly find out which are the ones
  750. 25:10which are giving you the worst
  751. 25:12performance in terms of click-through
  752. 25:13ratio and conversion metrics and then go
  753. 25:15through and update those headlines or
  754. 25:17descriptions. Now, the other thing that
  755. 25:19you do want to do is remembering that
  756. 25:20with performance max is that it's or any
  757. 25:24Google Ads campaign, it's not only about
  758. 25:26your headlines and your ad copy and
  759. 25:29what's happening inside of your Google
  760. 25:30Ads campaign, you always need to make
  761. 25:32sure that the landing page you're
  762. 25:33sending them to is converting. So, the
  763. 25:36way that you can go through and check
  764. 25:37that is that if you go into your into
  765. 25:40your insights and reports, go into your
  766. 25:42report editor, and you'll see a report
  767. 25:44which is called the landing page report.
  768. 25:46If you haven't used it before, if you go
  769. 25:48into your ads and assets, you'll see
  770. 25:51landing pages in through here. And then
  771. 25:53what this is doing is that this has
  772. 25:56we've only got our we've only got our
  773. 25:58performance max campaign in here. And
  774. 26:00then what you can do from there is once
  775. 26:01again, you're just looking at your
  776. 26:02click-through ratio, looking at your
  777. 26:04conversion metrics. And if you are not
  778. 26:07seeing good conversion metrics inside of
  779. 26:09these different landing pages, you know
  780. 26:11that you need to then go and do some
  781. 26:13optimizations on those landing pages to
  782. 26:15get better results for your Performance
  783. 26:16Max campaigns. All right, thank you so
  784. 26:19much for joining me. It's been an
  785. 26:20absolute pleasure having you here and
  786. 26:22remember as at the core of success with
  787. 26:25Performance Max, you need to make sure
  788. 26:26you've got enough data as a start before
  789. 26:29you introduce Performance Max. And if
  790. 26:31you want to watch a video on the exact
  791. 26:33scenarios where we use Performance Max,
  792. 26:35I want you to go through and watch this
  793. 26:36video right here. And if you wanted to
  794. 26:38see that video about bidding strategies
  795. 26:40and how to get those right for your
  796. 26:42Performance Max campaigns or for any
  797. 26:43campaigns, go through and watch this
  798. 26:45video right here. Hey, absolute pleasure
  799. 26:47having you here. Remember, if you do
  800. 26:48need more help with your Google Ads
  801. 26:50campaigns, at Defin Digital Academy, we
  802. 26:52have lots of different options for
  803. 26:54business owners and brand owners like
  804. 26:56you where we can help you in your
  805. 26:58current stage of growth. So, right from
  806. 27:00starting day one all the way up to
  807. 27:01businesses spending more than $100,000 a
  808. 27:03month in Google Ads, we've got options
  809. 27:05that can help you. So, why don't you
  810. 27:07follow that link in the description
  811. 27:09below, fill out that form or get those
  812. 27:11free assets or free Google Ads toolkits
  813. 27:13that we provide as part of the learning
  814. 27:15with define digital academy. Thank you
  815. 27:17for joining me. See you next time.

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