YouTube2Text

How to Master Your Emotions & Never Get Angry or Bothered by Anyone — Transcript

by Mel Robbins · 11,231 words · 2,023 segments · language en · Watch on YouTube

Full transcript

  1. 0:00Emotions pile up like a debt.
  2. 0:03>> They pile up like a debt.
  3. 0:05>> And if we don't know how to express them
  4. 0:06in ways that are healthy,
  5. 0:08what happens?
  6. 0:10The debt comes due.
  7. 0:11>> Dr. Brackett is the founding director of
  8. 0:13the Yale Center for Emotional
  9. 0:15Intelligence. He's a professor at the
  10. 0:17Child Study Center in the Yale School of
  11. 0:19Medicine. Dr. Brackett and his
  12. 0:21colleagues at Yale developed an
  13. 0:22evidence-based [music]
  14. 0:23framework that has been implemented in
  15. 0:25more than 5,000 [music] schools and is
  16. 0:28used by over 10 million students.
  17. 0:31>> Our emotions are guiding us
  18. 0:34through the day
  19. 0:35and oftentimes we're making a judgment
  20. 0:37based on the mood we're in
  21. 0:39that's not necessarily the best
  22. 0:40judgment.
  23. 0:41>> Do you ever hit send on [music] a text
  24. 0:42you know is going to start something,
  25. 0:46but you do it anyway? Or what about when
  26. 0:48you talk yourself out of a great date,
  27. 0:51or a great job, or fun night out with
  28. 0:53your friends because you just get up in
  29. 0:55your head and you get all negative?
  30. 0:56[music] It's like an emotional tsunami.
  31. 1:00And you completely lose control of how
  32. 1:02you react and how you feel.
  33. 1:04>> Emotional intelligence is a set of
  34. 1:05skills
  35. 1:06that helps us to use our emotions wisely
  36. 1:09to achieve our goals in life.
  37. 1:10>> Where does negative self-talk come from?
  38. 1:12>> Our negative self-talk starts early and
  39. 1:15it doesn't come from within.
  40. 1:17It comes from without.
  41. 1:19I wake up every single morning with a
  42. 1:21mindset that today is the first day of
  43. 1:23the rest of [music] my life. I mean, I
  44. 1:24just think we have to have that mindset
  45. 1:26about life.
  46. 1:27>> What is the one takeaway that you would
  47. 1:30want somebody to walk away with
  48. 1:32after listening?
  49. 1:33>> I want people to leave
  50. 1:36knowing that
  51. 1:37>> Okay, before we jump into this
  52. 1:39extraordinary episode about emotional
  53. 1:42intelligence and how understanding your
  54. 1:44emotions is going to change your life
  55. 1:46for the better. You're going to love
  56. 1:47this. But my team was showing me
  57. 1:48something. They brought up a lot of
  58. 1:49emotion.
  59. 1:5158% of you who watch the Mel Robbins
  60. 1:53podcast here on YouTube are not
  61. 1:54subscribers.
  62. 1:55It would make me feel so supported,
  63. 1:58seen, and grateful
  64. 2:00if you would subscribe. If that
  65. 2:01subscribe button is lit up, it means
  66. 2:03you're not a subscriber. Will you help
  67. 2:05me achieve my goal of getting that
  68. 2:07number to 50%?
  69. 2:09It's free. That way you're not going to
  70. 2:10miss a thing, and most importantly, it's
  71. 2:12one way that you can tell me and the
  72. 2:15team here at the Mel Robbins podcast
  73. 2:16that you love all the content that we're
  74. 2:19putting here on YouTube for free. And
  75. 2:21that you also love the experts that are
  76. 2:23flying in from around the world today.
  77. 2:24We got Dr. Brackett coming in from Yale
  78. 2:27for you. Thank you. Thank you. Thank you
  79. 2:30for hitting subscribe. All right, get
  80. 2:31ready. This episode is going to be one
  81. 2:33of your all-time favorites. I can just
  82. 2:36feel it. So, let's jump into it.
  83. 2:38Dr. Mark Brackett, welcome to the Mel
  84. 2:41Robbins podcast.
  85. 2:42>> I can't believe I'm here.
  86. 2:43>> [laughter]
  87. 2:44>> I have had you at the top, top, top of
  88. 2:47the list for a long time because your
  89. 2:49work has made a big difference for me,
  90. 2:50particularly as a parent and for myself.
  91. 2:54And I would love to have you explain, if
  92. 2:56I take everything to heart
  93. 2:58that you're about to teach me today,
  94. 3:00what is going to change about my
  95. 3:02experience of life?
  96. 3:04>> I think most importantly is that you're
  97. 3:07going to learn how to use your emotions
  98. 3:09wisely
  99. 3:10to have freedom,
  100. 3:12to have good relationships, to have
  101. 3:14well-being,
  102. 3:15to achieve your goals, and honestly, to
  103. 3:18achieve all the dreams you have and want
  104. 3:20in life.
  105. 3:22>> If I use my emotions wisely?
  106. 3:25>> Correct.
  107. 3:25>> I can achieve my goals, dreams, and be
  108. 3:27happier?
  109. 3:28>> 100%.
  110. 3:30>> What do you mean by that? Because most
  111. 3:32of us feel like emotions are something
  112. 3:33we have to endure or overcome or we're
  113. 3:35subject to or dictated by.
  114. 3:37>> Yeah, that's the problem.
  115. 3:39The problem is that we didn't get an
  116. 3:40emotion education.
  117. 3:42Emotions pile up like a debt.
  118. 3:45>> They pile up like a debt.
  119. 3:47>> They do. Those strong, unpleasant ones.
  120. 3:49And if we don't know how to express them
  121. 3:50in ways that are healthy, what happens?
  122. 3:54The debt comes due.
  123. 3:55It's denial, it's suppression, it's
  124. 3:58repression, it's
  125. 4:00perfectionism, it's control, it's shame.
  126. 4:04>> Mhm.
  127. 4:05>> And we need ways to process our
  128. 4:07emotions, we need skills to do that, and
  129. 4:09we need skills to be able to communicate
  130. 4:11them, and we need skills to be able to
  131. 4:13manage them effectively. That's the goal
  132. 4:14of this work is that emotional
  133. 4:17intelligence is a real set of skills
  134. 4:19that can help you navigate all emotions
  135. 4:23and then apply that knowledge to achieve
  136. 4:25your goals in life.
  137. 4:27>> How does somebody who's really thinking
  138. 4:30about I want what Dr. Brackett's talking
  139. 4:33about. I don't want my emotions to run
  140. 4:36me over. How do you begin this?
  141. 4:38>> It starts with permission to feel.
  142. 4:40It always starts going back to the
  143. 4:42basics.
  144. 4:43>> Okay.
  145. 4:43>> So, let me explain some of this
  146. 4:44research.
  147. 4:45>> Okay.
  148. 4:46>> So, a little bit of my background. I
  149. 4:48grew up in northern New Jersey, two
  150. 4:50parents that love me.
  151. 4:52Uh
  152. 4:52my father was that tough-it-up kind of
  153. 4:54guy, my mother was very anxious, and
  154. 4:56neither one of them knew how to deal
  155. 4:57with their own emotions, nevertheless
  156. 4:58mine.
  157. 4:59Unfortunately, I had two older brothers.
  158. 5:03And fortunately, I love them, but they
  159. 5:04also had their own problems.
  160. 5:06And my parents, by the time I was around
  161. 5:09six, they were raising me alone, meaning
  162. 5:12my brothers had left.
  163. 5:14They were desperate, they had a lot of
  164. 5:16struggles,
  165. 5:17and unfortunately, the person who was my
  166. 5:19caretaker was a pedophile.
  167. 5:21>> Mhm.
  168. 5:22>> And so, from age 5 to 10, I was abused
  169. 5:24by my parents' closest friend.
  170. 5:26And I never
  171. 5:28shared it.
  172. 5:29I share this now in my 50s with courage.
  173. 5:32I didn't I I suppressed it, denied it
  174. 5:35until I was 48 years old. I did not
  175. 5:37share it publicly.
  176. 5:39And then something magical happened.
  177. 5:42I had an uncle named Uncle Marvin.
  178. 5:45He was my mother's brother.
  179. 5:47He was a band leader by night in the
  180. 5:49Catskill Mountains and a sixth grade
  181. 5:51teacher by day who by some wave of a
  182. 5:53magic wand
  183. 5:55was developing a curriculum to teach
  184. 5:57kids about feelings.
  185. 5:59Who by another wave of a magic wand
  186. 6:01lived with us when I was 11 years old
  187. 6:03for a summer cuz he was going to
  188. 6:04graduate school near my hometown.
  189. 6:06Who ended up rehearsing and practicing
  190. 6:09his curriculum with me in the backyard
  191. 6:10when I was 11.
  192. 6:11>> Wow.
  193. 6:13>> And he was the first adult who said to
  194. 6:14me Hey Mark,
  195. 6:16how are you feeling?
  196. 6:18No one had ever asked me how I was
  197. 6:19feeling.
  198. 6:21Ever.
  199. 6:22It was always like go to your room, wait
  200. 6:24till your father gets home, you know,
  201. 6:25like toughen up. No one actually sat
  202. 6:28with me
  203. 6:30and literally
  204. 6:31had presence.
  205. 6:34Now fast forward, you know, that's
  206. 6:37So I was 11, I'm 56, that's 45 years
  207. 6:40ago.
  208. 6:42I mean my whole career is based on that
  209. 6:45moment in my life to be frank.
  210. 6:49So I dedicate my work to this remarkable
  211. 6:51human who gave me permission to feel.
  212. 6:53And I became very curious as a
  213. 6:55scientist.
  214. 6:56What percentage of people have an Uncle
  215. 6:58Marvin or an Aunt Maria?
  216. 7:01And so for people who are listening,
  217. 7:03just take a moment and think about that.
  218. 7:07Was there an adult while you were
  219. 7:08growing up that created the conditions
  220. 7:10for you to be your true full feeling
  221. 7:12self?
  222. 7:16And again, my research shows that only
  223. 7:181/3 of us say yes and 2/3 of us say no.
  224. 7:22The next step is are What are the
  225. 7:24characteristics of these Uncle Marvins
  226. 7:26and Aunt Marias? So the research shows
  227. 7:29there are I call them the big five
  228. 7:31characteristics.
  229. 7:32The first one is just general warmth.
  230. 7:36The second is non-judgmental.
  231. 7:39The third is an incredible listener.
  232. 7:42The fourth is compassionate.
  233. 7:45And the fifth is steady presence or
  234. 7:47reliability.
  235. 7:51Notice what's not there.
  236. 7:53Brilliant, problem solver, fixer, advice
  237. 7:56giver.
  238. 7:58Cuz what I find in my research is
  239. 8:00something remarkable that most people
  240. 8:02say they're afraid to be the emotional
  241. 8:04ally for somebody else. Cuz they don't
  242. 8:05feel confident and capable.
  243. 8:08I don't know what to say or do.
  244. 8:10But notice the characteristics. I'm not
  245. 8:12asking you to do very much except be
  246. 8:13present.
  247. 8:16It's amazing to me. People say I'm
  248. 8:18afraid because I'm not sure what if they
  249. 8:20say something what I don't know what I'm
  250. 8:21going to do. I'm not going to be able to
  251. 8:22fix their problem or give them the
  252. 8:24advice that they need.
  253. 8:25And I said no one's looking for it. No
  254. 8:27one's looking for advice. No one's
  255. 8:28looking for fixing.
  256. 8:31Now what my research shows also
  257. 8:36is that people who report having had
  258. 8:38this emotional ally in their childhood
  259. 8:39as adults,
  260. 8:41they are more emotionally intelligent.
  261. 8:43They have better physical health, better
  262. 8:45mental health, they have better sleep
  263. 8:47quality.
  264. 8:49They have greater life satisfaction and
  265. 8:51they have greater purpose and meaning in
  266. 8:52life.
  267. 8:53And it's funny cuz one of my closest
  268. 8:55friends from like childhood came to hear
  269. 8:58me speak.
  270. 8:59And he had this reaction to my
  271. 9:01presentation. He's like, "I hated your
  272. 9:02presentation." I'm like, "You hated it?
  273. 9:03I got a standing ovation. You know, what
  274. 9:05are you talking about?" He's like,
  275. 9:06"Well, I didn't have an Uncle Marvin and
  276. 9:07I realize that's why I don't have
  277. 9:08purpose and meaning in life." And I'm
  278. 9:10like freaked out about it.
  279. 9:13And I said,
  280. 9:15"Maybe you can be your own Uncle
  281. 9:16Marvin."
  282. 9:18At some point,
  283. 9:21we have to look in the mirror
  284. 9:23and be those things to ourselves.
  285. 9:27We have to look in the mirror and have
  286. 9:29warmth for ourselves.
  287. 9:31No more judgment.
  288. 9:33Listen to our feelings.
  289. 9:35Self-compassion.
  290. 9:36And just be reliable, you know, to
  291. 9:38yourself.
  292. 9:40We can all be our own Uncle Marvins,
  293. 9:41too.
  294. 9:44And here's something even more
  295. 9:46remarkable, Mel. So, I'm giving it I do
  296. 9:49a lot of speaking and I'm out in
  297. 9:51somewhere in New York State and I'm
  298. 9:53giving this speech about this deep data.
  299. 9:57And all of a sudden this man stands up
  300. 9:59and he looks at me like, "Are you
  301. 9:59talking about Marvin Moore, the
  302. 10:00sixth-grade social studies teacher from
  303. 10:01Monticello, New York?" I said, "I am."
  304. 10:03He's like, "Mark, you're not going to
  305. 10:04believe this, but your Uncle Marvin was
  306. 10:06my Uncle Marvin."
  307. 10:07I'm like, "What are you talking about?"
  308. 10:09He's like, "Your uncle was my
  309. 10:10sixth-grade teacher and he transformed
  310. 10:12my life."
  311. 10:14And
  312. 10:15we had this amazing conversation
  313. 10:17afterwards for 45 minutes.
  314. 10:19And he said, "Clearly he's transformed
  315. 10:22who you are as a person today." I said,
  316. 10:24"I give him all the credit."
  317. 10:26And then he looked at me and he goes,
  318. 10:27"Well, Mark,
  319. 10:29for whom are you an Uncle Marvin?"
  320. 10:31>> Mhm.
  321. 10:34>> It was so eye-opening for me. I'd never
  322. 10:36been given that kind of in my face, "For
  323. 10:39whom are you paying it forward?"
  324. 10:42It transformed my relationships that day
  325. 10:44because I realized that
  326. 10:47I just was not giving it.
  327. 10:50>> Mhm. So beautiful.
  328. 10:52Really, really beautiful.
  329. 10:55And
  330. 10:56as you were going through that list of
  331. 10:59attributes, I'm like, this is why our
  332. 11:02kids always go to my husband.
  333. 11:05>> [laughter]
  334. 11:06>> I'm not kidding.
  335. 11:07>> He can be your emotional ally now and he
  336. 11:09probably is.
  337. 11:10>> Yes, 100%. Dr. Brackett, I would love to
  338. 11:13start with some more of the fourth-grade
  339. 11:16level stuff about emotions since I feel
  340. 11:19like I'm definitely in that camp of
  341. 11:22okay.
  342. 11:23>> What are we talking about here?
  343. 11:24>> we talking about here? Is this going to
  344. 11:25be one of these weird episodes where I'm
  345. 11:27thinking about my feelings, but I'm not
  346. 11:28sure what we're talking about? How do
  347. 11:31emotions
  348. 11:33shape our lives?
  349. 11:35>> So, in my work I talk about five reasons
  350. 11:37why emotions matter.
  351. 11:39The first is that emotions drive our
  352. 11:40attention, memory, and learning.
  353. 11:43Now, you're looking at me now as a
  354. 11:46tenured professor of psychology. I grew
  355. 11:49up in northern New Jersey.
  356. 11:51I was terribly abused as a kid. I had
  357. 11:54terrible bullying as a kid. I was a
  358. 11:55failing student.
  359. 11:57I didn't realize until I was in graduate
  360. 11:58school that I was in fight-flight mode
  361. 12:00all day long.
  362. 12:01>> Mhm.
  363. 12:01>> I was in I couldn't How could I learn
  364. 12:03when I'm getting punched in the face on
  365. 12:05the bus or made fun of in school? My
  366. 12:07brain was in survival mode, not learning
  367. 12:09mode. Emotions drive our attention,
  368. 12:12period.
  369. 12:13The second,
  370. 12:15emotions drive our judgments.
  371. 12:17Mel, have you ever made a bad decision?
  372. 12:19>> Oh my gosh, my name Mel.
  373. 12:21>> [laughter]
  374. 12:22>> I mean
  375. 12:23We all make decisions. What we don't
  376. 12:25like to own is that how we feel
  377. 12:29often times drives the choices we make.
  378. 12:32>> Mhm.
  379. 12:32>> I'll give you an example. So, in my
  380. 12:34research we do studies where we ask
  381. 12:35people to think about a good day versus
  382. 12:37a bad day. So, going to my work with
  383. 12:39teachers, I want you to think about the
  384. 12:41best day you've ever had in the
  385. 12:42classroom. I want you to think about the
  386. 12:43worst day you've ever had in the
  387. 12:44classroom. You can apply this to any
  388. 12:45setting.
  389. 12:47Immediately thereafter,
  390. 12:48I gave the teachers the exact same essay
  391. 12:52to grade.
  392. 12:53And my question was,
  393. 12:55would there be differences in how the
  394. 12:57teachers evaluated the exact same essay
  395. 13:00just after thinking for 5 minutes about
  396. 13:02a good day versus a bad day?
  397. 13:04What do you think?
  398. 13:05>> Oh, no.
  399. 13:06>> One to two full grade differences.
  400. 13:08>> One to two full grade differences based
  401. 13:10on the mood of the professor?
  402. 13:12>> Correct.
  403. 13:14Now, when I asked the people at the end
  404. 13:15of the study, "Do you believe that how
  405. 13:17you felt had any influence?" Of course
  406. 13:19not. Like, I do all I do all day long is
  407. 13:21grade papers and make decisions. I said,
  408. 13:23"Well, here's the data. One to two full
  409. 13:25grade differences."
  410. 13:26>> Wow.
  411. 13:27>> So, what this tells us is that our
  412. 13:29emotions are guiding us
  413. 13:32through the day
  414. 13:33and often times
  415. 13:35what's happening is we're making a
  416. 13:36judgment based on the mood we're in
  417. 13:38that's not necessarily the best
  418. 13:39judgment. Now, what's the antidote to
  419. 13:42allow our emotions to
  420. 13:44subconsciously influence our judgments?
  421. 13:47>> And the antidote means you change it?
  422. 13:49>> Yes. [laughter]
  423. 13:49>> Okay.
  424. 13:50Um
  425. 13:51uh you allow the you you you you name
  426. 13:56the emotion.
  427. 13:57>> See how she's writing it?
  428. 13:58>> Oh my god, I was actually panicking a
  429. 13:59little bit [laughter] there. I'm like,
  430. 14:00"Oh my god, I'm going to get it wrong on
  431. 14:02my own podcast."
  432. 14:04You just name it. Because what happens
  433. 14:05when you name it?
  434. 14:06>> You attribute it to its cause.
  435. 14:09When I can attribute my emotion
  436. 14:12to its actual cause it will no longer
  437. 14:15have that subconscious influence over
  438. 14:17the future judgment.
  439. 14:19>> I
  440. 14:20really struggle with this.
  441. 14:23And I am not proud to say this
  442. 14:25but I'm a very leaky emotional person.
  443. 14:28Meaning that it has been a challenge for
  444. 14:31my entire life
  445. 14:33to be able to
  446. 14:36separate myself
  447. 14:38from the thing that happened and the
  448. 14:40emotions that I feel and instead I
  449. 14:42wouldn't say leak, I'd say there have
  450. 14:45been times I've been more like a tidal
  451. 14:46wave.
  452. 14:46>> Yeah. Me, too.
  453. 14:48>> And I'm not proud of that and I I can
  454. 14:50even say that this morning that there
  455. 14:52was something that happened in our
  456. 14:53studios yesterday that really made me
  457. 14:56angry. Not with our team, somebody
  458. 14:57coming in from the outside.
  459. 14:59>> Yeah.
  460. 14:59>> I walked into a meeting
  461. 15:01that was a great like collaborative
  462. 15:03meeting and within 2 minutes I could
  463. 15:07feel my intensity, so the leakiness
  464. 15:09>> Yes.
  465. 15:10>> that wasn't about the meeting I was in
  466. 15:12it was about how I felt even talking
  467. 15:15about something
  468. 15:17that happened yesterday. That had
  469. 15:20nothing to do with that meeting.
  470. 15:21>> Correct.
  471. 15:22>> And
  472. 15:24it's very useful
  473. 15:26to understand that a simple thing that
  474. 15:28you could do in that moment if you
  475. 15:29notice that the volcano or the tidal
  476. 15:31wave or all of this is leaking,
  477. 15:34to just say, "Oh, I'm really irritable."
  478. 15:37>> That's it.
  479. 15:37>> And I could have just said, "I don't
  480. 15:39mean to be intense, everybody. I realize
  481. 15:41it's from the thing yesterday."
  482. 15:43And let me just take a beat. Cuz it's
  483. 15:45not about you because I think what
  484. 15:46happens is your emotions feel like you
  485. 15:49have no choice.
  486. 15:50>> That's exactly right. And that's the
  487. 15:51>> of my life, Dr. Brackett, I and I I I
  488. 15:53apologize for for talking over you. I
  489. 15:56I just feel like I feel I'm the kind of
  490. 15:59person that was ruled by my emotions to
  491. 16:01the detriment.
  492. 16:03>> We're the same people because
  493. 16:06I just did not like life as a child or
  494. 16:10an adolescent.
  495. 16:12And I remember even in high school
  496. 16:14crawling up in a ball
  497. 16:16crying and thinking, "Who am I? Where am
  498. 16:18I going with my life?" and thinking,
  499. 16:21"Oh my gosh, this is who I am. There's
  500. 16:23no There's no way out."
  501. 16:25I didn't know there were skills to
  502. 16:26learn, and that's why I've dedicated my
  503. 16:28whole life to helping people realize
  504. 16:30that emotions are impermanent.
  505. 16:32There are no bad emotions,
  506. 16:34and we can learn to use our emotions
  507. 16:36wisely to achieve our goals in life.
  508. 16:38>> I want to make sure that we got all five
  509. 16:40of the reasons why emotions matter, and
  510. 16:43we have attention.
  511. 16:44We have judgment.
  512. 16:45>> Yes.
  513. 16:47The third is relationship quality.
  514. 16:49Emotions drive the quality of our
  515. 16:51relationships. Here's a simple phrase.
  516. 16:54Emotions are signals
  517. 16:55to approach
  518. 16:58or avoid.
  519. 16:59Period.
  520. 17:00>> You just described my childhood.
  521. 17:02>> [laughter]
  522. 17:04>> Emotions are signals to approach or
  523. 17:07avoid.
  524. 17:07>> That's right.
  525. 17:09So, my facial expression, my body
  526. 17:10language, my vocal tone, my presence is
  527. 17:13either going to send a signal to you,
  528. 17:16Mark likes me, Mark's with me, Mark
  529. 17:18respects me, or it's going to say stay
  530. 17:20away. I got you know, I don't respect
  531. 17:22you. Like, who are you? I don't I don't
  532. 17:24need you.
  533. 17:25Um that's critical. And that's from the
  534. 17:27micro to the macro.
  535. 17:29>> Mhm.
  536. 17:30>> I mean, just a vocal tone.
  537. 17:32Um I always joke that I can literally
  538. 17:35influence how a room feels by lifting my
  539. 17:37right nostril.
  540. 17:39>> [laughter]
  541. 17:39>> I mean, literally. If I I mean,
  542. 17:44well, people who are listening can just
  543. 17:46imagine this. And if you're watching,
  544. 17:47you can see it. So, if I look at you
  545. 17:49right now and I do this.
  546. 17:51>> Uh-oh.
  547. 17:52Oh.
  548. 17:53Yeah, you're a little bit of disgust and
  549. 17:55judgment. Whoa.
  550. 17:56>> Isn't that amazing? Like, I just
  551. 17:57literally lifted my right nostril a
  552. 17:59little bit, and all of a sudden you're
  553. 18:00like, "Esh, like I'm not comfortable
  554. 18:02anymore."
  555. 18:02>> Yes.
  556. 18:03>> Like that.
  557. 18:05That's how fast emotions impact our
  558. 18:06relationships. So, that was an example
  559. 18:09of me showing an emotion that makes
  560. 18:11people not want to approach me. But
  561. 18:13then, the same thing applies to myself.
  562. 18:14I wake up in the morning and I think,
  563. 18:16"What's happening today? Oh my god." And
  564. 18:18that dread or that fear or that
  565. 18:20loneliness is going to drive how I
  566. 18:22communicate. So, it's both internal and
  567. 18:25it's both external.
  568. 18:27>> So, we've got attention, judgment, and
  569. 18:28relationships. What are the other two
  570. 18:30ways that emotions really
  571. 18:32run your life?
  572. 18:33>> The fourth is mental and physical
  573. 18:35health. So, think about this. Little
  574. 18:38emotions become big emotions if they're
  575. 18:40not dealt with.
  576. 18:41Sad becomes hopeless. Hopeless becomes
  577. 18:44despair.
  578. 18:45>> Mhm.
  579. 18:45>> Despair becomes depressed. Peeved
  580. 18:47becomes irritated, becomes angry,
  581. 18:49becomes livid and enraged.
  582. 18:52And if we don't recognize the little
  583. 18:53emotions and find strategies for dealing
  584. 18:55with them,
  585. 18:56all of a sudden they tear away at our
  586. 18:58mental and physical health.
  587. 19:00>> That makes a lot of sense. And what's
  588. 19:02the fifth way?
  589. 19:04>> The fifth one is that emotions influence
  590. 19:06our performance, our everyday
  591. 19:07performance.
  592. 19:09I think about this all the time because
  593. 19:10I grew up with two blue-collar parents.
  594. 19:13Neither one of my parents had a college
  595. 19:15education.
  596. 19:16And then all of a sudden I ended up in
  597. 19:17this job
  598. 19:18at Yale. And so every one of my students
  599. 19:20had higher SAT scores than I had,
  600. 19:22greater grade point averages, they
  601. 19:23played instruments I've never heard of,
  602. 19:25they traveled to countries I didn't know
  603. 19:26were on the map. And I'm their teacher.
  604. 19:29And I had imposter syndrome for years
  605. 19:31thinking they're going to find out that
  606. 19:32I didn't go to an Ivy League school
  607. 19:33myself. I didn't even get in to an Ivy
  608. 19:35League school. I didn't even know what
  609. 19:36one was, to be frank.
  610. 19:38And I just had this assumption for so
  611. 19:40many years that oh my gosh, they have
  612. 19:43These are the brightest crayons in the
  613. 19:44box who have all this background
  614. 19:47knowledge and parents who read to them
  615. 19:49and parents who are senators and
  616. 19:51producers.
  617. 19:53And then I've gotten to watch for 25
  618. 19:55years what happens.
  619. 19:57And so many people don't achieve their
  620. 19:59goals in life.
  621. 20:00And it's not because they're not smart.
  622. 20:03You know what it is?
  623. 20:05>> No.
  624. 20:05>> They can't deal with their feelings.
  625. 20:06>> Mhm.
  626. 20:07>> They can't deal with feedback.
  627. 20:09They can't deal with disappointment.
  628. 20:11They can't deal with the anxiety.
  629. 20:13And so there's a point in our lives when
  630. 20:15our brain power, we need it, of course.
  631. 20:18The more academically skilled we are,
  632. 20:20the better.
  633. 20:21But it's insufficient.
  634. 20:24It's insufficient. So here I am, I got
  635. 20:26500 students in my class. Every one of
  636. 20:28them
  637. 20:29looks the same on their CVs.
  638. 20:31They all got the same grades, they all
  639. 20:33got the same SAT scores. So I look at
  640. 20:35them and I say,
  641. 20:36"Who's going to make it?"
  642. 20:38Cuz you're all going to apply for the
  643. 20:39same job. Who's going to get hired?
  644. 20:42And it's not going to be about your
  645. 20:44intelligence. Just like when you're a
  646. 20:45basketball player, it's not about your
  647. 20:47height. Everybody's tall.
  648. 20:49It's going to be another set of skills.
  649. 20:52And those skills are emotional
  650. 20:53intelligence.
  651. 20:55>> Dr. Brackett, what is emotional
  652. 20:58intelligence?
  653. 20:59>> If I were to define emotional
  654. 21:00intelligence in its simplest form,
  655. 21:02emotional intelligence is a set of
  656. 21:03skills
  657. 21:04that helps us to use our emotions wisely
  658. 21:07to achieve our goals in life.
  659. 21:09Now, of course, that's very broad. So,
  660. 21:11you say, "All right, well, what exactly
  661. 21:13are the skills?"
  662. 21:14And I have an acronym,
  663. 21:16RULER, which helps describe the five
  664. 21:18skills of emotional intelligence. And
  665. 21:19the first skill is recognizing emotions.
  666. 21:22Number two is we understand emotions.
  667. 21:25Number three is we label them.
  668. 21:27Number four is we learn how to express
  669. 21:29them in ways that help us achieve our
  670. 21:30goals,
  671. 21:32cuz we've all expressed them in ways
  672. 21:33that have not helped us.
  673. 21:35>> That's been the norm for me.
  674. 21:36>> And then the final one is regulation.
  675. 21:38So, recognize, understand, label,
  676. 21:41express, and regulate.
  677. 21:43>> I would love for you to walk us through
  678. 21:46each one of those five things of the
  679. 21:49acronym RULER. And the first letter is
  680. 21:52recognize.
  681. 21:53What does that mean?
  682. 21:55>> So, you've created these wonderful
  683. 21:56blocks for me to show everybody.
  684. 21:57>> Yes. It's a big R. If you're listening,
  685. 22:00I don't want you to miss anything. He's
  686. 22:01putting a yoga block in front of him,
  687. 22:03and it's got a big R, and it says
  688. 22:05recognize.
  689. 22:07>> Recognizing emotions.
  690. 22:10Think about it. What are we doing here?
  691. 22:12We're paying attention.
  692. 22:14Like me right now, I'm laser-focused on
  693. 22:16you, and I'm paying attention to your
  694. 22:19facial expression,
  695. 22:20your body language,
  696. 22:22your vocal tone,
  697. 22:23and your behavior. That's the social
  698. 22:25awareness piece of it.
  699. 22:26>> Okay.
  700. 22:27>> Then there's the introspective piece of
  701. 22:28recognition. Mark, what's going on in
  702. 22:30your body?
  703. 22:31>> Mhm.
  704. 22:32>> What's going on in your mind right now?
  705. 22:33It's that It's that basic basic piece.
  706. 22:36>> Yeah.
  707. 22:37>> Well, let me ask you this question,
  708. 22:38everyone listening. On a scale from 1 to
  709. 22:4010,
  710. 22:41how skilled are you at recognizing
  711. 22:44emotions? One being terrible, 10 meaning
  712. 22:46you're great.
  713. 22:47>> I think I'm 10 at recognizing an emotion
  714. 22:50is happening.
  715. 22:52I think I'm probably a four at
  716. 22:53understanding what exactly the emotion
  717. 22:55is.
  718. 22:55>> Okay.
  719. 22:57So, my research shows
  720. 22:58that the correlation
  721. 23:00between our belief in our skill is next
  722. 23:03to zero.
  723. 23:05>> Meaning what you can actually do versus
  724. 23:07what you think you can do?
  725. 23:09>> Is not related at all.
  726. 23:10>> Okay. [laughter]
  727. 23:13>> Because like how much feedback have we
  728. 23:15gotten in our development? Like when you
  729. 23:16were coming down the stairs at home,
  730. 23:19did your father say, "Oh my gosh, honey,
  731. 23:21I'm noticing your facial expression
  732. 23:22today."
  733. 23:23We didn't do that kind of conversation.
  734. 23:25Nobody taught us
  735. 23:26how to read happy, sad, fear, surprise,
  736. 23:28all that stuff.
  737. 23:29>> Right, cuz nobody taught our parents
  738. 23:30either.
  739. 23:31>> Exactly.
  740. 23:32So, we tend to get pleasant, unpleasant
  741. 23:34right. Like approach, avoid kind of
  742. 23:36feelings. But the specific emotions, we
  743. 23:39tend to be very poor at guessing.
  744. 23:42We tend to attribute emotion to people
  745. 23:46as opposed to actually recognize their
  746. 23:48feelings.
  747. 23:49>> Mhm.
  748. 23:50>> So, let me give you an example. Like
  749. 23:51right now, you would you would mhm.
  750. 23:54If I had some kind of
  751. 23:58terrible thing that happened this
  752. 23:59morning or I heard weird things about
  753. 24:02Mel,
  754. 24:03I would come into the meeting and she'd
  755. 24:04go, "Mhm." And I'd be like, "Oh, she's
  756. 24:06judging me."
  757. 24:07She's not curious. That's a judgment
  758. 24:09signal.
  759. 24:10I have no clue what the hell's going on
  760. 24:12in your head or your mind, but I am
  761. 24:14projecting my own issues or the other
  762. 24:17issues that people said
  763. 24:19onto your facial expression all of the
  764. 24:21time. I mean, have you ever been
  765. 24:23misread?
  766. 24:24>> Well, I've been misread and I was
  767. 24:25thinking when I made that sound of a
  768. 24:28thing that I did with our daughter
  769. 24:30Sawyer
  770. 24:31who for a while I was misreading
  771. 24:35her expressions and she would get very
  772. 24:38rigid and her face would go cold and I
  773. 24:41would immediately feel like she was
  774. 24:43judging me.
  775. 24:44>> Mhm.
  776. 24:45>> And what I've come to learn in those
  777. 24:47moments, which makes me really sad,
  778. 24:49is that she actually was becoming
  779. 24:51emotionally flooded
  780. 24:53>> Mhm.
  781. 24:53>> and felt overwhelmed
  782. 24:57and didn't know what to do
  783. 24:59because it seemed like I was getting
  784. 25:02angry about something. And so here we
  785. 25:05were two people
  786. 25:07in constant situations where we are not
  787. 25:11actually getting each other
  788. 25:14because I'm not angry at all, but my
  789. 25:16voice is going in a direction that cues
  790. 25:17it.
  791. 25:18>> Yeah.
  792. 25:18>> She then stiffens and I think she's
  793. 25:21getting combative.
  794. 25:22And in fact, it's the opposite. She's in
  795. 25:25fear.
  796. 25:25>> There you go.
  797. 25:26>> And
  798. 25:27we miss each other and we misunderstand
  799. 25:30each other and I can see how
  800. 25:33I I was attributing something that then
  801. 25:36of course affects my emotions.
  802. 25:39And understanding that the first
  803. 25:41response for her typical and same as
  804. 25:43with my husband actually
  805. 25:45is I would always get so mad cuz he
  806. 25:47would go silent when I was pissed off. I
  807. 25:50mean, smart dude. And then I would be of
  808. 25:53course walking behind him going, "What
  809. 25:55what now you going to talk?"
  810. 25:56>> Mhm.
  811. 25:57>> And what I thought was he was
  812. 26:01trying to control the situation and pull
  813. 26:04a power move and dominate and the truth
  814. 26:07is he was shutting down
  815. 26:09because in those moments he felt like
  816. 26:11there's absolutely nothing I can do to
  817. 26:13like
  818. 26:16nothing I can do here.
  819. 26:16>> You're like so clearly showing why we
  820. 26:20need skills.
  821. 26:21>> Yes.
  822. 26:21>> Because otherwise we're just projecting
  823. 26:23all the time.
  824. 26:24>> Mhm.
  825. 26:25>> And so
  826. 26:26using that antidote word again
  827. 26:29the antidote is what?
  828. 26:30>> To name it.
  829. 26:31>> There you go.
  830. 26:32>> Cuz that's what changed everything in
  831. 26:34the dynamic with my daughter.
  832. 26:35>> You have to say how you're feeling, but
  833. 26:37you also have the courage to ask her how
  834. 26:38she's feeling.
  835. 26:39>> How how would you
  836. 26:41advise us
  837. 26:43to ask somebody else because I do feel
  838. 26:46like especially with couples
  839. 26:48my husband and I are celebrating our
  840. 26:4930th wedding anniversary and the
  841. 26:51question I've asked him the most in our
  842. 26:53marriage, "What are you thinking?"
  843. 26:55>> [laughter]
  844. 26:55>> There you go.
  845. 26:56>> Ironically, doesn't typically lead to an
  846. 26:59answer that tells me how he's feeling or
  847. 27:01what he's thinking.
  848. 27:02What is the best way to ask somebody as
  849. 27:04dumb as a question
  850. 27:06that is?
  851. 27:06>> It's not that dumb because we just don't
  852. 27:08do it because I think that we are
  853. 27:09intimacy-phobic.
  854. 27:11>> Mhm.
  855. 27:11>> So, it's easier to say, "What are you
  856. 27:13thinking?"
  857. 27:14>> Mhm.
  858. 27:14>> There's less connection involved in it.
  859. 27:17And so, when you are in this weird place
  860. 27:19with your husband or your daughter, you
  861. 27:20just say, "You know,
  862. 27:22I'm in a weird place right now. I'm not
  863. 27:23even sure how I'm feeling. I'm kind of
  864. 27:25this odd mixture of frustration and
  865. 27:26overwhelm right now,
  866. 27:28and I just want you to know that. And
  867. 27:30I'm really curious about how you're
  868. 27:31feeling about this situation."
  869. 27:32>> Mhm.
  870. 27:35That's it.
  871. 27:36It seems so easy.
  872. 27:38>> It is, but we're afraid to hear the
  873. 27:40response cuz we don't want to own the
  874. 27:42fact that we might have created an
  875. 27:44emotion,
  876. 27:45>> Mhm.
  877. 27:45>> which is more complicated than,
  878. 27:47you know, it's said. But, we do
  879. 27:51support other people in experiencing
  880. 27:52unpleasant feelings.
  881. 27:54And we don't want to own that.
  882. 27:56So, it's easier to just not ask the
  883. 27:57question.
  884. 27:58>> Wow.
  885. 28:00So, the next letter
  886. 28:02is U.
  887. 28:05And you say, you wrote in your mega
  888. 28:08best-seller Dealing With Feeling that
  889. 28:10this is the hidden driver
  890. 28:13>> Yeah.
  891. 28:13>> for emotional intelligence.
  892. 28:15>> Because this is where we build
  893. 28:16relationships and connection.
  894. 28:18>> Okay.
  895. 28:19>> Understanding emotion,
  896. 28:21we define it as understanding the causes
  897. 28:24and the consequences of emotion,
  898. 28:27including how our emotions impact all
  899. 28:29the things that we've talked about,
  900. 28:30thinking, judgment, and behavior.
  901. 28:34But, here's the kicker.
  902. 28:36And this is where I think most people
  903. 28:38get it wrong.
  904. 28:39We have to have a common understanding
  905. 28:42of emotion. So, anger, for example.
  906. 28:44If If to ask you, "What is the
  907. 28:46general cause of anger, what would you
  908. 28:49say?
  909. 28:51>> I would think
  910. 28:53uh either sadness
  911. 28:56Oh.
  912. 28:57Uh injustice.
  913. 28:59>> Thank you.
  914. 29:00>> Okay.
  915. 29:00>> Anger
  916. 29:01is a result of a perceived injustice or
  917. 29:04unfairness.
  918. 29:06Now,
  919. 29:07you're a woman,
  920. 29:09I'm a man.
  921. 29:10We have different upbringings, we have
  922. 29:12different religions, we have different
  923. 29:14belief systems.
  924. 29:16So, the things that I see in society
  925. 29:18that may trigger me to make me feel
  926. 29:20angry may not trigger you.
  927. 29:22>> Mhm.
  928. 29:22>> Vice versa.
  929. 29:24I don't need to prove to you why you
  930. 29:26should or should not feel angry. You
  931. 29:28don't need to prove to me why I should
  932. 29:30or should not feel angry.
  933. 29:31The goal of emotional understanding is
  934. 29:33to have connection and empathy.
  935. 29:35I want to be I want to know, tell me,
  936. 29:37why do you feel this way about this so
  937. 29:39that I can be supportive of you.
  938. 29:41That's the key to understanding.
  939. 29:43>> Wow, and that means more intimacy.
  940. 29:46>> Sorry.
  941. 29:46>> Which is why we don't ask.
  942. 29:49>> I mean, that's why we go to AI to get
  943. 29:50help with our feelings because we're so
  944. 29:52afraid of having the connection with a
  945. 29:53human that we just think it's easier to
  946. 29:55ask a chatbot.
  947. 29:57>> Now, what I found interesting about the
  948. 30:00understand part of this is that it was
  949. 30:04both understanding
  950. 30:06the cause of it
  951. 30:08and then understanding
  952. 30:10what it's impacting in your life. How do
  953. 30:13you understand the cause of it?
  954. 30:15>> The cause is going back to the theme.
  955. 30:17So, injustice.
  956. 30:18>> Oh, got you. Okay, so oh, I got it. So,
  957. 30:20if you're angry
  958. 30:22and you don't know why, ask yourself
  959. 30:24what has happened that makes me feel
  960. 30:27like something's unfair.
  961. 30:28>> Correct. Or if you are disappointed, it
  962. 30:32would be what?
  963. 30:34>> Um
  964. 30:36what was my expectation?
  965. 30:37>> Exactly. Disappointment is about unmet
  966. 30:40expectations. Now, here's the deal.
  967. 30:42You're with your kid, you're with your
  968. 30:44partner, you're out and about, and
  969. 30:46someone says, "I can't take it anymore."
  970. 30:49I just said that to you.
  971. 30:51I can't take it anymore.
  972. 30:52>> Oh my god, okay, I just had like a
  973. 30:53little bit of a
  974. 30:54>> [laughter]
  975. 30:54>> flashback or something. Go ahead.
  976. 30:56>> Sorry. How am I feeling?
  977. 30:58>> Um
  978. 31:01you are feeling frustrated.
  979. 31:04>> How do you know?
  980. 31:05>> Uh you grit your teeth.
  981. 31:07You raised your hands. You had a face
  982. 31:11that was very angry.
  983. 31:12>> Freeze.
  984. 31:14What are you doing right now?
  985. 31:16>> Um
  986. 31:17>> You're making the what error?
  987. 31:19>> I am attributing.
  988. 31:21>> Thank you.
  989. 31:22>> Something I actually don't know how you
  990. 31:23feel.
  991. 31:23>> Of course not.
  992. 31:25I'm a dude. I'm not going to tell you
  993. 31:26that I feel shame or disappointment. I'm
  994. 31:29going to act out like I'm angry to get
  995. 31:31my needs met.
  996. 31:32>> Oh, so for example, father in a toy
  997. 31:36aisle,
  998. 31:37and kids want the expensive thing. You
  999. 31:40can't afford it. The deeper emotion is
  1000. 31:42shame, but you're going to just erupt at
  1001. 31:46your kids, and it's going to read anger
  1002. 31:47and frustration.
  1003. 31:49>> Great example. Hence, why we need to
  1004. 31:51deactivate, get curious, find out what's
  1005. 31:54happening
  1006. 31:56to build the connection so that we can
  1007. 31:57be helpful to each other. Emotions are
  1008. 31:59data.
  1009. 32:01So, when I'm feeling an unpleasant
  1010. 32:03emotion, it's legitimate.
  1011. 32:05There's nothing wrong with that.
  1012. 32:08As a matter of fact,
  1013. 32:10I've been really thinking about this
  1014. 32:11around my anxiety.
  1015. 32:13And a friend of mine who studies
  1016. 32:14anxiety, we had this long conversation
  1017. 32:16about it, and she said to me, Mark,
  1018. 32:18"Tell me all the things that make you
  1019. 32:19anxious."
  1020. 32:20Well, I'm anxious about fundraising. I
  1021. 32:22got to constantly raise money to keep my
  1022. 32:23research center alive. What else?
  1023. 32:26I'm anxious about the quality of our
  1024. 32:27center's work. I always want it to be
  1025. 32:28the top quality. What else are you
  1026. 32:30anxious about? And I named all these
  1027. 32:31things, and she said, "Well, what do
  1028. 32:33those things have in common?"
  1029. 32:36I'm like, "What are you talking about?
  1030. 32:38She would not listen to me. What do
  1031. 32:40those things have in common?
  1032. 32:44And I had an epiphany.
  1033. 32:47I said,
  1034. 32:48they're all the things that I care about
  1035. 32:49in my life.
  1036. 32:51And she said, exactly. So, why would
  1037. 32:53anxiety be a bad thing?
  1038. 32:55It's telling you that something may not
  1039. 32:57be going exactly right with something
  1040. 32:59that you care about. So, now it's an
  1041. 33:00opportunity to look deeper into that.
  1042. 33:04>> Okay, that's
  1043. 33:05personally
  1044. 33:07why you're here for me.
  1045. 33:09That one story and that one reframe
  1046. 33:12around anxiety is exactly what I needed
  1047. 33:15as a parent right now
  1048. 33:17to send to one of my adult kids. That
  1049. 33:19was like a gift. The third letter of
  1050. 33:23ruler is label. What does that mean?
  1051. 33:26>> And we have got a block for that.
  1052. 33:27So, labeling emotions,
  1053. 33:30so before in understanding, we talked
  1054. 33:32about understanding the causes and the
  1055. 33:33consequences.
  1056. 33:35The differences between, let's say,
  1057. 33:37anger
  1058. 33:39and
  1059. 33:41anxiety. Anger is about injustice.
  1060. 33:44Anxiety is about uncertainty.
  1061. 33:46But now with labeling, we're going to
  1062. 33:48get super precise with our words.
  1063. 33:51>> Mm, okay.
  1064. 33:52>> I'm going to ask everyone who's
  1065. 33:53listening to take a little quiz.
  1066. 33:55>> Okay.
  1067. 33:57>> We have anxiety,
  1068. 33:58stress,
  1069. 34:00pressure,
  1070. 34:02fear,
  1071. 34:04overwhelmed. This is a big quiz.
  1072. 34:06Anxiety,
  1073. 34:07stress,
  1074. 34:09pressure,
  1075. 34:11fear,
  1076. 34:12overwhelmed. What's the difference
  1077. 34:14between anxiety, stress, pressure, fear,
  1078. 34:15and overwhelmed?
  1079. 34:16>> Anxiety is about the future.
  1080. 34:20>> I gave you that one already.
  1081. 34:21>> Okay, I know. [laughter] Okay, but
  1082. 34:22still, that means I'm learning.
  1083. 34:24Uh, stress
  1084. 34:26is about your body state.
  1085. 34:30>> Keep going.
  1086. 34:31>> Okay,
  1087. 34:32uh uh
  1088. 34:34overwhelm.
  1089. 34:39I'm I'm I'm like now starting to panic
  1090. 34:41and I forgot the other two. Overwhelm is
  1091. 34:43I don't know what to do.
  1092. 34:45Pressure is I I I can't handle this.
  1093. 34:49And fear is something bad's going to
  1094. 34:51happen.
  1095. 34:52>> You're pretty good.
  1096. 34:54B+.
  1097. 34:55>> Okay.
  1098. 34:56>> So, anxiety, perceived uncertainty.
  1099. 34:58>> Yep.
  1100. 35:00>> Stressed.
  1101. 35:01Too many demands, not enough resources.
  1102. 35:04>> Mhm.
  1103. 35:06>> Pressure.
  1104. 35:07Something at stake is dependent upon my
  1105. 35:09behavior.
  1106. 35:12Fear.
  1107. 35:13Impending danger.
  1108. 35:15Overwhelmed, saturated with emotion.
  1109. 35:18>> Mhm.
  1110. 35:19>> Now, why does that matter? Why am I
  1111. 35:21trying to get you to be, as we call it,
  1112. 35:22so granular about your feelings?
  1113. 35:25>> can see why this matters and it's very
  1114. 35:27helpful because it applies to something
  1115. 35:29I'm dealing with at work.
  1116. 35:31Where it feels like all five of those
  1117. 35:33things are present. Anxiety, stress,
  1118. 35:37overwhelm, pressure, fear.
  1119. 35:39>> Yep.
  1120. 35:40>> And I think in some way all of those
  1121. 35:42things are present
  1122. 35:45in this situation.
  1123. 35:46>> They could be.
  1124. 35:47>> taking
  1125. 35:49stress, which is too much to do and not
  1126. 35:52enough resources,
  1127. 35:54that is a very different operational
  1128. 35:57problem
  1129. 35:59than having you feel overwhelmed, which
  1130. 36:01is emotionally flooded and I can't do
  1131. 36:03anything.
  1132. 36:04>> Exactly.
  1133. 36:04>> Yes.
  1134. 36:05>> And so that precision is a guide to
  1135. 36:08healthy regulation.
  1136. 36:11That precision is a guide to healthy
  1137. 36:13regulation. Anxiety is about
  1138. 36:16uncertainty around the future. You can
  1139. 36:18take all the deep breaths. You can take
  1140. 36:20all the walks. Guess what?
  1141. 36:22You're going to come back and you're
  1142. 36:23going to ruminate about all all
  1143. 36:25uncertainty.
  1144. 36:27Stress is having too many demands and
  1145. 36:28not enough resources. You can go to the
  1146. 36:29gym and pump it out. Maybe it'll be some
  1147. 36:32immediate relief, but at the end of the
  1148. 36:33day, you got too much on your plate and
  1149. 36:35you can't handle it.
  1150. 36:37So,
  1151. 36:38if you're stressed,
  1152. 36:39either you're going to have to say,
  1153. 36:40Mark,
  1154. 36:41your job never ends.
  1155. 36:43You're going to have to accept this. Or
  1156. 36:45you're going to have to distribute more
  1157. 36:46and get more people to support you.
  1158. 36:47>> Mhm.
  1159. 36:48>> Otherwise, the stress is not going to go
  1160. 36:49away. Period. Here's a quick one for
  1161. 36:52you. So, I did a study with my own
  1162. 36:53students
  1163. 36:54on
  1164. 36:55how they feel.
  1165. 36:57And it's sad. 70% of say they're tired
  1166. 37:00and stressed and bored.
  1167. 37:02And then by the way, this parallels with
  1168. 37:04a big study I did with high schoolers
  1169. 37:06across the nation. 77% of time tired,
  1170. 37:08bored, and stressed.
  1171. 37:09>> [sighs]
  1172. 37:11>> But then, I got really interested in
  1173. 37:13well, do they really know how they're
  1174. 37:14feeling?
  1175. 37:15>> Mhm.
  1176. 37:16>> So,
  1177. 37:18I had them journal.
  1178. 37:20Journal about all the reasons that
  1179. 37:22you're tired and bored and stressed and
  1180. 37:24overwhelmed and all this.
  1181. 37:25What do you think their real emotion
  1182. 37:26was?
  1183. 37:28>> Um
  1184. 37:33despair.
  1185. 37:35>> Their real emotion was envy.
  1186. 37:37>> What?
  1187. 37:38>> Envy.
  1188. 37:40Cuz everything they wrote about about
  1189. 37:41being stressed
  1190. 37:43was social comparisons.
  1191. 37:46They study for less hours and get better
  1192. 37:47grades. They've got better hips. They've
  1193. 37:48got better lips. This one's parents have
  1194. 37:50more connections.
  1195. 37:52And so, they go to the university
  1196. 37:54counseling center
  1197. 37:56and they get treated for stress and
  1198. 37:58anxiety
  1199. 38:00and doing breathing exercises and yoga.
  1200. 38:03And I keep on thinking to myself, I
  1201. 38:04don't know what yoga pose is going to
  1202. 38:05decrease envy. But, no offense to the
  1203. 38:07yoga people out there. I love yoga.
  1204. 38:10Um but the point is is that if we don't
  1205. 38:13really know what we're feeling,
  1206. 38:15then we don't know what to do with our
  1207. 38:16feelings. And if we're kind of
  1208. 38:17un-self-aware,
  1209. 38:19then we're just like, bring me breathing
  1210. 38:20exercise. Like, I don't know what the
  1211. 38:22breathing exercise going to do when
  1212. 38:23you're sitting around thinking like, "Oh
  1213. 38:25my god, everybody's better than I am.
  1214. 38:26Everybody's better than I am." Like, you
  1215. 38:27need cognitive strategies for that. You
  1216. 38:29got to change the dialogue in your head
  1217. 38:32and stop comparing yourself. That's the
  1218. 38:33only thing that's going to decrease the
  1219. 38:34envy.
  1220. 38:35>> So, Dr. Brackett, what is the thing that
  1221. 38:38you need to do if it is envy and
  1222. 38:42comparison that's making you feel sad,
  1223. 38:44stressed, bored, and tired?
  1224. 38:46>> How about gratitude?
  1225. 38:48>> Now, if I'm sad, stressed, bored, and
  1226. 38:50tired, I'm like, "How about you go
  1227. 38:52yourself?" Like, I'm literally, you
  1228. 38:53know, just like you know, cuz you know
  1229. 38:55how people How do I access gratitude
  1230. 38:59if I'm in that spiral?
  1231. 39:02>> You take a deep breath and you say to
  1232. 39:04yourself,
  1233. 39:06"Look at me.
  1234. 39:08Look at where I'm at.
  1235. 39:10What's going right for me?
  1236. 39:11What are the three things today that
  1237. 39:13happened
  1238. 39:14that are actually positive?"
  1239. 39:16And I would tell students like, you
  1240. 39:18know, all respect, like you got great
  1241. 39:19freaking professors. Like, come on,
  1242. 39:21let's have some gratitude here.
  1243. 39:22>> [laughter]
  1244. 39:23>> You hate yourself, but you know, you
  1245. 39:24>> Exactly. Like, let's be honest about who
  1246. 39:26I am.
  1247. 39:26>> It's about exactly.
  1248. 39:27>> [laughter]
  1249. 39:27>> Um, you know, it's not like the food is
  1250. 39:29bad here. It's not like the dorms are so
  1251. 39:31bad. Can we just take a moment and pause
  1252. 39:33and just think about what's going right?
  1253. 39:36Again, that negativity bias just pours
  1254. 39:38over us.
  1255. 39:39Just take a minute
  1256. 39:41and think about something you're
  1257. 39:42grateful for. It just changes the
  1258. 39:44chemistry in your brain.
  1259. 39:46>> Mhm.
  1260. 39:46>> We need to reflect on what's going right
  1261. 39:48and not always on what's going wrong.
  1262. 39:50>> Mhm.
  1263. 39:50>> That's a skill. It's a practice. Just
  1264. 39:52like you brush your teeth in the
  1265. 39:53morning,
  1266. 39:54at the end of the day, when we have
  1267. 39:56dinner together, we do, it sounds
  1268. 39:58cliché, but you know what? We do a
  1269. 40:00gratitude reflection.
  1270. 40:01>> That is so insanely helpful.
  1271. 40:04If you start adopting a practice, if you
  1272. 40:08recognize yourself
  1273. 40:10and being in this loop that we've all
  1274. 40:12been in where you're sad, you're
  1275. 40:14stressed, you're bored, you're tired,
  1276. 40:17maybe the next time you're in that
  1277. 40:19self-criticism beat down spiral, you go,
  1278. 40:23"Whoa, hold on.
  1279. 40:25Let me remember what Dr. Bracket said.
  1280. 40:27Let me look around and find three things
  1281. 40:30that are going well."
  1282. 40:32>> Or it might just be simpler than that.
  1283. 40:34Mark,
  1284. 40:36this feeling is impermanent.
  1285. 40:39You're 56. There have been rainy days,
  1286. 40:41there have been sunny days. Today's a
  1287. 40:43rainy day for legitimate reasons. It's
  1288. 40:45not going to rain forever. But we have
  1289. 40:47to recognize the key element is that all
  1290. 40:49emotions are impermanent.
  1291. 40:52>> They're impermanent.
  1292. 40:53>> They're impermanent.
  1293. 40:54The law of physics says that emotions
  1294. 40:57are ephemeral. They are impermanent.
  1295. 41:00>> Mhm.
  1296. 41:01>> I just say that and I just
  1297. 41:03it makes me feel at ease because I I
  1298. 41:06lean into rainy days more than sunny
  1299. 41:08days.
  1300. 41:09That's a whole, you know, that's a
  1301. 41:10therapy session we won't get into right
  1302. 41:12now.
  1303. 41:12But the point is
  1304. 41:14that I have to use that language. I have
  1305. 41:17to talk to myself and say, "Mark,
  1306. 41:20today is a rainy day.
  1307. 41:22You've had some beautiful sunny days
  1308. 41:24over the last couple of years. Remember
  1309. 41:25they're they're there, too."
  1310. 41:27And how
  1311. 41:28relieving that is.
  1312. 41:29>> Mhm.
  1313. 41:31>> We've gone from recognizing to
  1314. 41:33understanding to labeling, and I want to
  1315. 41:35get to expressing. Can I do that one
  1316. 41:37now?
  1317. 41:37>> Please.
  1318. 41:38>> So expressing emotions,
  1319. 41:40this is bringing us to that last big R,
  1320. 41:43a regulating.
  1321. 41:44Is that there's a lot of discernment
  1322. 41:47in expressing emotions. There's a lot of
  1323. 41:49discernment in me feeling safe
  1324. 41:52psychologically with you, Mel, right
  1325. 41:53here, right now, to be my true self.
  1326. 41:56Like you create the context. I'm in your
  1327. 41:58home right now.
  1328. 41:59And so you're creating a context for me
  1329. 42:01either to be completely open or guarded.
  1330. 42:05Every home is that way. Every classroom
  1331. 42:07is that way. Every workplace is that
  1332. 42:09way.
  1333. 42:10So when we want to express our emotions,
  1334. 42:12we can't just do it.
  1335. 42:14It's It's a skill that is embedded in a
  1336. 42:17context.
  1337. 42:18>> Mhm.
  1338. 42:20>> We also have to know how and when to
  1339. 42:21express emotions. I've gotten this
  1340. 42:24pushback, too, about like, "You're just
  1341. 42:25saying that permission to feel means
  1342. 42:27permission to say whatever you're
  1343. 42:28feeling whenever you want to say." I'm
  1344. 42:29like, "I never wrote that, just to let
  1345. 42:31you know." There are norms in our works
  1346. 42:34there in our workplaces, there are norms
  1347. 42:35in our homes and society.
  1348. 42:38Um and yes, you can be your true self,
  1349. 42:41but is that
  1350. 42:42the most helpful self?
  1351. 42:45You know, if I said everything I was
  1352. 42:46feeling to everybody I was with, I would
  1353. 42:49be a very lonely person.
  1354. 42:50>> I'd be fired
  1355. 42:51>> So.
  1356. 42:51Exactly.
  1357. 42:52>> There you go.
  1358. 42:53>> [laughter]
  1359. 42:53>> The question here is,
  1360. 42:56are we in relationships with people
  1361. 42:59with whom we can be our authentic
  1362. 43:00selves?
  1363. 43:02I can't tell you how many people I talk
  1364. 43:04to, people who are listening right now,
  1365. 43:07and if I said, "Can you tell your loved
  1366. 43:10ones how you really feel?
  1367. 43:13Can you be open and say, 'I'm feeling
  1368. 43:15sad
  1369. 43:16or feeling lonely'?
  1370. 43:18Do you have the courage to talk about it
  1371. 43:19with someone?"
  1372. 43:21Do you know that most people say no?
  1373. 43:23My research shows that about two-thirds
  1374. 43:25of us say no.
  1375. 43:28And this is why we need to help people
  1376. 43:30learn the skills because
  1377. 43:32they don't feel
  1378. 43:33like there is an actual person in their
  1379. 43:35life with whom they can be their true,
  1380. 43:37full-feeling self.
  1381. 43:39>> What is the final R?
  1382. 43:42>> So, the final R of ruler is regulate.
  1383. 43:45It's about regulating our emotions to
  1384. 43:47achieve your goals.
  1385. 43:48>> What does that mean to be regulating
  1386. 43:50your emotion?
  1387. 43:51>> Well, let me ask everyone who's
  1388. 43:52listening and you, what's your
  1389. 43:54definition of emotion regulation?
  1390. 43:56>> Um
  1391. 43:59for me,
  1392. 44:00I think it means to recognize what's
  1393. 44:02happening and to basically try
  1394. 44:06to [laughter] let it
  1395. 44:08rise up
  1396. 44:10and dissipate.
  1397. 44:11>> Okay.
  1398. 44:12>> To try
  1399. 44:14to not let it be
  1400. 44:16leaking all over other human beings.
  1401. 44:18>> Mhm.
  1402. 44:19>> To try to
  1403. 44:22not let my mood or my feelings in the
  1404. 44:25moment dictate the actions that I take
  1405. 44:27next. That's what it means to me.
  1406. 44:31>> Yeah, and that's a great way of thinking
  1407. 44:32about it.
  1408. 44:34Mark the scientist's definition is it's
  1409. 44:37about the thoughts
  1410. 44:39and the actions. So, the things we can
  1411. 44:41do in our heads. I can prevent the
  1412. 44:43anxiety before the presentation because
  1413. 44:45I can get ready for it.
  1414. 44:47I can reduce an unwanted emotion.
  1415. 44:50I can initiate an emotion.
  1416. 44:53I can intentionally try to help you
  1417. 44:54savor your emotions.
  1418. 44:56I can maintain a pleasant emotion. So,
  1419. 44:58like when I leave here today,
  1420. 45:00I'm going to assume that we all think
  1421. 45:02this went well, and I'm going to call
  1422. 45:04people. And I'm going to say, like I had
  1423. 45:06an amazing experience with Mel. And ask
  1424. 45:09me some questions, please. You know, and
  1425. 45:11so that I can think back and and savor
  1426. 45:13it. I think that's important. We tend to
  1427. 45:15just move on. Why? Let's savor it.
  1428. 45:18>> Mhm.
  1429. 45:18>> Or we can boost or enhance emotions.
  1430. 45:21And we do that in the service of all the
  1431. 45:23things that I do my work for, which is
  1432. 45:26we regulate so we have better attention.
  1433. 45:28We regulate so we make better decisions.
  1434. 45:31We regulate so we can have better
  1435. 45:32relationships. We regulate so we can
  1436. 45:33have better mental health. And we
  1437. 45:35regulate so we can achieve our goals in
  1438. 45:36life.
  1439. 45:38And so there are strategies.
  1440. 45:40Should we go through them?
  1441. 45:41>> Yeah, let's start with the ones that are
  1442. 45:42unhelpful that people may reach for and
  1443. 45:45don't realize it's not actually working.
  1444. 45:47And I'll share one.
  1445. 45:48>> Go.
  1446. 45:48>> I recently started to realize that when
  1447. 45:52I would kind of become a volcano or I'd
  1448. 45:54get angry
  1449. 45:56because I feel
  1450. 45:58a sense of injustice.
  1451. 46:00>> Yeah.
  1452. 46:00>> Or I get frustrated because I have unmet
  1453. 46:03expectations, usually by the way that
  1454. 46:05I've not expressed.
  1455. 46:06Um
  1456. 46:08that in the venting, like I just need to
  1457. 46:10get it out. I'm a verbal processor.
  1458. 46:12That's why
  1459. 46:12>> Yeah.
  1460. 46:13>> it just stirs up even more.
  1461. 46:15>> Yeah.
  1462. 46:16>> And so that's one thing. Another one
  1463. 46:19that has been very unhelpful that I used
  1464. 46:21for decades
  1465. 46:22was [laughter]
  1466. 46:23telling myself to not be anxious or
  1467. 46:26telling myself I shouldn't be this way.
  1468. 46:29>> And really rejecting the thing that I
  1469. 46:31was feeling and trying to ignore it.
  1470. 46:35>> Yeah, welcome to America. I think those
  1471. 46:38are many people's go-to strategies. My
  1472. 46:40research shows that there are three big
  1473. 46:42ones that are unhelpful. For everybody
  1474. 46:44who's listening, take a moment and think
  1475. 46:45about it. When you're overwhelmed, when
  1476. 46:47you're stressed, when you're pissed off,
  1477. 46:48what's your automatic go-to unhelpful
  1478. 46:50way of dealing with your emotions? Just
  1479. 46:52think about it.
  1480. 46:53>> an email and venting on people.
  1481. 46:54>> Yeah.
  1482. 46:55>> Bitching to my husband about what some
  1483. 46:56idiot did. Yes, talking about the state
  1484. 46:59of the world and why this is still
  1485. 47:01happening.
  1486. 47:02>> Exactly.
  1487. 47:03>> Yes. Now I'm already feeling actually
  1488. 47:05quite cracked [laughter] up.
  1489. 47:06>> Totally. I'm I'm I I I can't believe I'm
  1490. 47:09going to say this. I get mean.
  1491. 47:11And I hate myself for it, but I just get
  1492. 47:13when I get triggered, I like want to
  1493. 47:14retaliate.
  1494. 47:16And I'm working on it for years, but
  1495. 47:19if I get low enough and angry enough or
  1496. 47:22frustrated enough, it just
  1497. 47:25and I'm like this I'm like I always say
  1498. 47:26to myself, "Mark, you're the director of
  1499. 47:27the center for freaking emotional
  1500. 47:28control. Don't say it. Don't do it,
  1501. 47:30Mark. You have the strategies. You're
  1502. 47:31the expert."
  1503. 47:33And I go for it and it's like ah.
  1504. 47:36But here is the big ones.
  1505. 47:38Avoidance.
  1506. 47:41It's like the person you're having a
  1507. 47:43difficult time with at work, you're
  1508. 47:44like, "I'm just going to not go into the
  1509. 47:45lunch room. I'm going to avoid that
  1510. 47:46person in the hallway."
  1511. 47:48Or I'm just not going to tell the person
  1512. 47:49how I really feel and just it's going to
  1513. 47:51I'm going to bury it. That that also
  1514. 47:53includes the kind of denial, the
  1515. 47:54suppression stuff.
  1516. 47:56The second is eating and drinking.
  1517. 47:59>> Mhm.
  1518. 48:00>> How many of us have
  1519. 48:03had one too many chips or scoops of ice
  1520. 48:05cream
  1521. 48:07or one too many alcoholic beverages?
  1522. 48:08>> Yeah, what do you think the odds are
  1523. 48:09that I had a martini last night after a
  1524. 48:11stressful day?
  1525. 48:12>> [laughter]
  1526. 48:14>> There you go.
  1527. 48:15>> And then I walked in here this morning
  1528. 48:17and leaked all over a bunch of people.
  1529. 48:19>> [laughter]
  1530. 48:20>> Self-awareness is a gift.
  1531. 48:22And the other masterful one, I say that
  1532. 48:25jokingly, is just negative self-talk.
  1533. 48:26>> Mhm.
  1534. 48:27>> We are self-saboteurs.
  1535. 48:29Yeah. Well, I don't think we want to use
  1536. 48:31it.
  1537. 48:31>> Right.
  1538. 48:32>> I think we are gaslighted to use it.
  1539. 48:35Give you a really concrete one of a an
  1540. 48:37example. So, I have a niece who is the
  1541. 48:39love of my life. Her name is Esme. She
  1542. 48:41was adopted from Guatemala.
  1543. 48:43And I speak Spanish and I went to bring
  1544. 48:45her home back 21 years ago. She just
  1545. 48:47graduated college. I'm very proud of
  1546. 48:49you, Esme.
  1547. 48:50She is dark-skinned. She's Latina.
  1548. 48:53She was in a very white area of New York
  1549. 48:54State. And in kindergarten,
  1550. 48:57some kid said to her, "You're a
  1551. 48:58different color than your mother. That's
  1552. 49:00disgusting."
  1553. 49:02Now, of course, her mother called me and
  1554. 49:04said, "You better get up here cuz I'm
  1555. 49:06going to get in my car and I'm going to
  1556. 49:07run over that kid. I'm going to run over
  1557. 49:08the mother." I'm like, "Take a deep
  1558. 49:09breath. Uncle Mark, road trip."
  1559. 49:13Now, when I got to their home,
  1560. 49:15this is the love of my life, this
  1561. 49:165-year-old girl. To And I know what it's
  1562. 49:19like cuz I was terribly bullied as a
  1563. 49:20kid.
  1564. 49:21I knew that I had to be her emotional
  1565. 49:23ally.
  1566. 49:25I knew that I had to help intervene cuz
  1567. 49:27she was already saying, "I don't want to
  1568. 49:28go to school. I hate school. I don't
  1569. 49:29want to go to school." She was already
  1570. 49:30questioning her skin color, "Why am I
  1571. 49:32this and who's Why are you my mother?"
  1572. 49:33And
  1573. 49:35in that moment,
  1574. 49:38which was a difficult moment for our
  1575. 49:39family,
  1576. 49:40I had to figure out a way to connect
  1577. 49:41with this young woman
  1578. 49:43and in her 5-year-old language,
  1579. 49:46tell her that no one has the right to
  1580. 49:47define your reality.
  1581. 49:49Now, if she were Uncle Mark in his 40s
  1582. 49:52at the time,
  1583. 49:53he would have the courage to say, "Wait
  1584. 49:54a minute. Like, who do you think you are
  1585. 49:56talking to me that way? I love myself.
  1586. 49:59You don't have that power."
  1587. 50:00She's five.
  1588. 50:01>> Yeah.
  1589. 50:02>> Do you see what I'm saying, how
  1590. 50:03important it is?
  1591. 50:04>> We have to build the skill early.
  1592. 50:07And so, this young girl,
  1593. 50:08with her uncle and her parents and other
  1594. 50:10people were really trying to help her
  1595. 50:12reframe,
  1596. 50:14build more positive self-talk, recognize
  1597. 50:15that our family has different skin
  1598. 50:17colors and tones, and it's okay, and
  1599. 50:20that we love her, and that she's going
  1600. 50:21to be okay, and etc.
  1601. 50:24But, imagine no intervention there.
  1602. 50:27>> Mhm.
  1603. 50:28>> Imagine no one noticing.
  1604. 50:31We were intentional about providing her
  1605. 50:33that support so she could reframe and
  1606. 50:36have more positive self-talk. So, our
  1607. 50:38negative self-talk starts early,
  1608. 50:41and it doesn't come from within.
  1609. 50:43It comes from without.
  1610. 50:45It's our parents saying, "Why you
  1611. 50:46wearing those pants? And why you doing
  1612. 50:48that?" And all that negativity about
  1613. 50:51color, about your height, about your
  1614. 50:52weight, about the way you walk, the way
  1615. 50:55you talk, the way you do your homework,
  1616. 50:57everything.
  1617. 50:58And from what I gather,
  1618. 51:01other than the work I do and some others
  1619. 51:02do, there's nobody intervening and
  1620. 51:05helping parents and children
  1621. 51:07notice and say, "Wait a minute.
  1622. 51:09We need to not be self-sabotaging. We
  1623. 51:11need to be self-compassionate."
  1624. 51:14I wake up every single morning
  1625. 51:18with a mindset that today is the first
  1626. 51:19day of the rest of my life.
  1627. 51:21>> Mhm.
  1628. 51:22>> Today is a day that I can
  1629. 51:24start the journey to be the best version
  1630. 51:26of myself.
  1631. 51:27I mean, I just think we have to have
  1632. 51:29that mindset about life.
  1633. 51:31Otherwise, we just get stuck, and we're
  1634. 51:32endlessly stuck, and we're endlessly
  1635. 51:34like trying to fix. There's nothing to
  1636. 51:35fix.
  1637. 51:36>> Mhm.
  1638. 51:37>> Only learning.
  1639. 51:39>> Why is that mindset so important? What
  1640. 51:41has it done for you?
  1641. 51:44>> What it does for me is it allows me to
  1642. 51:46set goals to be the better version of
  1643. 51:49myself that day.
  1644. 51:51>> And it's like, you know, Mark, you said
  1645. 51:52that to your partner, not cool. Like,
  1646. 51:55let's think about that a little bit.
  1647. 51:56Like, what what what need
  1648. 51:58did you have that was unmet
  1649. 52:00that made you project or displace that
  1650. 52:02crap on on him?
  1651. 52:04And so,
  1652. 52:06for me, it's an opportunity to grow.
  1653. 52:08It's an opportunity to
  1654. 52:10flourish.
  1655. 52:11And
  1656. 52:12as a kid who had a lot of trauma,
  1657. 52:15and I I walk around the world and I see
  1658. 52:17the data and how many people have
  1659. 52:19experienced trauma,
  1660. 52:21and how how many people have stay stuck
  1661. 52:23in that trauma,
  1662. 52:26I just feel
  1663. 52:27like
  1664. 52:29that's not the way life should be. Life
  1665. 52:30is about moving forward.
  1666. 52:31>> Mhm.
  1667. 52:32What are the research-backed strategies
  1668. 52:35that are effective for regulating an
  1669. 52:37emotion?
  1670. 52:38>> Yeah.
  1671. 52:39Number one
  1672. 52:41is the permission to feel.
  1673. 52:43>> Okay.
  1674. 52:43>> You got to just
  1675. 52:45it's okay.
  1676. 52:46I'm feeling it. No big deal.
  1677. 52:48Number two,
  1678. 52:50build the vocabulary.
  1679. 52:52We got there.
  1680. 52:53Number three,
  1681. 52:55you have to learn how to deactivate. You
  1682. 52:57do have to build the space. So, if you
  1683. 52:59get annoyed with someone here before you
  1684. 53:01go home,
  1685. 53:02sometimes you don't have access to those
  1686. 53:04cognitive strategies right away. So,
  1687. 53:06maybe it's taking a walk around the
  1688. 53:07block, maybe it's taking a deep breath,
  1689. 53:09maybe it's a little meditation. It's
  1690. 53:11whatever works for you.
  1691. 53:12For me, it's breathing.
  1692. 53:14I just take some breath and like
  1693. 53:16>> [snorts]
  1694. 53:17>> Okay.
  1695. 53:18And then I can activate my best self.
  1696. 53:21So, just to it goes from attitude of
  1697. 53:23permission to feel
  1698. 53:25to having the vocabulary
  1699. 53:27to knowing how to deactivate to the
  1700. 53:29cognitive strategies. One of my favorite
  1701. 53:31go-to strategies is temporal distancing.
  1702. 53:34It's a fancy way for saying
  1703. 53:37how am I going to feel about this in a
  1704. 53:38month?
  1705. 53:39So, I'm triggered by everything, just so
  1706. 53:41you know.
  1707. 53:42Um I just I am. Like, I I especially I
  1708. 53:44grew up with a father who was like
  1709. 53:46cheap.
  1710. 53:47Like, why are we buying that? That's
  1711. 53:48ridiculous. So, we go shopping and, you
  1712. 53:51know, my partner wants the organic
  1713. 53:53organic almond milk. I'm like, that's
  1714. 53:55ridiculous.
  1715. 53:56>> [laughter]
  1716. 53:56>> Why am I spending $7 on milk? Are you
  1717. 53:59out of your mind?
  1718. 54:00And then I realized like, hey, I'm not
  1719. 54:02my partner's father. Oh, yeah. That's
  1720. 54:04right.
  1721. 54:05Everybody can buy whatever milk they
  1722. 54:07want to buy. It's not like control
  1723. 54:08freak, shut up, control freak.
  1724. 54:11But sometimes I have to take go down
  1725. 54:13another aisle, take a deep breath, and
  1726. 54:15be like, Mark,
  1727. 54:16is it worth your relationship? This
  1728. 54:18freaking almond milk? Like, this is
  1729. 54:19ridiculous. Are you really going to be
  1730. 54:21even remember that you bought the almond
  1731. 54:22milk in a week from now? No. Let it go.
  1732. 54:26So, that It's like you build in time.
  1733. 54:29Or you create the time.
  1734. 54:30>> Mhm.
  1735. 54:31>> One of my ultimate favorites is a
  1736. 54:33relational one.
  1737. 54:34I don't know about you. Have you ever
  1738. 54:35been in a meeting with someone
  1739. 54:37that you just their energy is really
  1740. 54:41uncomfortable?
  1741. 54:42>> Yeah.
  1742. 54:44>> was like this a lot. He would get
  1743. 54:45triggered when we were at family
  1744. 54:46gatherings,
  1745. 54:47and then all of a sudden he'd like go in
  1746. 54:48the attack mode.
  1747. 54:49>> And then you feel like, oh my god, what
  1748. 54:51are we going to do? Oh my god. Yes, like
  1749. 54:53I have no control here.
  1750. 54:54>> Yeah. You create a picture frame. So,
  1751. 54:56let's imagine right now, for listeners,
  1752. 54:57I'm with Mel, and Mel is saying like,
  1753. 54:59Mark, I think your stuff is
  1754. 55:01And I'm like, I can't believe this is
  1755. 55:03happening right now. And so, I could
  1756. 55:05like just sit here and absorb it all,
  1757. 55:07and be like, oh my god, my life is over.
  1758. 55:105 million people are going to listen to
  1759. 55:11Mel tell me that my life my my life's
  1760. 55:13work is meaningless.
  1761. 55:15Okay, Mark.
  1762. 55:16A, she didn't say it. B,
  1763. 55:19make a little picture frame. So, I
  1764. 55:20literally make you into a movie.
  1765. 55:22>> Okay.
  1766. 55:23>> And I
  1767. 55:24observe you
  1768. 55:26as opposed to absorb you.
  1769. 55:29Observe versus absorb.
  1770. 55:32>> Wow.
  1771. 55:33>> it?
  1772. 55:33>> Yes. I
  1773. 55:37need this.
  1774. 55:38>> We all need it.
  1775. 55:39>> And I especially need it
  1776. 55:41when I see clips
  1777. 55:44from the news.
  1778. 55:45>> Yeah.
  1779. 55:45>> Because it's so activating to see
  1780. 55:49certain people
  1781. 55:50>> Mhm.
  1782. 55:51>> and certain headlines and I absorb it.
  1783. 55:55>> Me too.
  1784. 55:55>> versus observing.
  1785. 55:58>> Yes.
  1786. 55:59>> Where there is this distance.
  1787. 56:01>> Correct.
  1788. 56:02It's spatial distance.
  1789. 56:05So when my father would say thing like,
  1790. 56:07you know Mark, you think your blank
  1791. 56:08doesn't stink now that you're a
  1792. 56:09professor.
  1793. 56:10And I would be like, okay, this is going
  1794. 56:12to be a fun night. But this is going to
  1795. 56:14be a B-level movie and I'm just going to
  1796. 56:16watch my father go on his rampage and
  1797. 56:18just wow.
  1798. 56:20Gosh, I wish he had an emotion education
  1799. 56:22when he was young. Gosh, it would have
  1800. 56:24been nice for him to learn some skills.
  1801. 56:25Wow.
  1802. 56:26It's a great movie.
  1803. 56:28And so I would just talk about it
  1804. 56:30while I am observing it.
  1805. 56:33>> Mhm. To yourself.
  1806. 56:35>> him
  1807. 56:37to
  1808. 56:38bring that into my life.
  1809. 56:40It's a beautiful technique and it works.
  1810. 56:42>> beautiful and what I just realized is
  1811. 56:45that when I'm saying let them
  1812. 56:48in a moment where somebody is very
  1813. 56:51triggering or they're activated,
  1814. 56:54I've never thought about it like the
  1815. 56:55movie, but I'm basically queuing myself
  1816. 56:58to recognize
  1817. 57:00who I'm dealing with
  1818. 57:02>> Yeah.
  1819. 57:02>> take a step back emotionally and remind
  1820. 57:05myself, I can't control this. This
  1821. 57:06person's acting like an 8-year-old
  1822. 57:07throwing a tantrum. I'm just going to
  1823. 57:08let them.
  1824. 57:09>> So you're that's actually really cool
  1825. 57:10because I've read your book, which I
  1826. 57:12think is wonderful.
  1827. 57:13And I have applied my own work
  1828. 57:16to your work and I we're aligned 100%
  1829. 57:19there because when you are letting them,
  1830. 57:22you still have to regulate your
  1831. 57:23feelings.
  1832. 57:24It's not like you just let them and be
  1833. 57:26like, whatever.
  1834. 57:27You have to manage your own experience
  1835. 57:30with that person and allow them allow
  1836. 57:32the disengagement or or
  1837. 57:35let them relationship go to in a
  1838. 57:36different direction or
  1839. 57:38whatever it is, but that takes some
  1840. 57:40personal work.
  1841. 57:41>> Well, what I realized is that
  1842. 57:45before being able to say let them as a
  1843. 57:47way to create the distance between me
  1844. 57:50and somebody else and observe what's
  1845. 57:51happening,
  1846. 57:53I couldn't actually regulate my own
  1847. 57:56emotions because I was so their
  1848. 57:59leakiness
  1849. 58:00>> Mhm.
  1850. 58:00>> and my reaction to
  1851. 58:02>> and now I'm just reacting to that.
  1852. 58:04>> Yeah.
  1853. 58:05>> I
  1854. 58:06couldn't actually regulate myself.
  1855. 58:08And it was it's the the distance that
  1856. 58:11you're talking about of observing
  1857. 58:12whether it's in yourself or someone else
  1858. 58:15and these tools that you're talking
  1859. 58:16yourself where you start to talk to
  1860. 58:17yourself or you notice it in a picture
  1861. 58:21frame. You go, "Okay, interesting.
  1862. 58:23Acting like a toddlers, 6 years old.
  1863. 58:26It's very interesting that a
  1864. 58:2970-year-old person's doing this right
  1865. 58:30now. Okay. And not my job to manage.
  1866. 58:33Going to let them, you know? And and it
  1867. 58:35helps me stay over here. I think about
  1868. 58:37it like snow globes.
  1869. 58:39Like when somebody gets super emotional,
  1870. 58:41there's all this agitation that gets
  1871. 58:43shaken up and the tools you're teaching
  1872. 58:46us can allow you to keep that stuff in
  1873. 58:50their snow globe from hitting you.
  1874. 58:53And from recognizing that you can choose
  1875. 58:56to try to comment, but you don't have
  1876. 58:58to.
  1877. 58:58>> I remember you know, back a a number of
  1878. 59:01years ago, I was giving a speech and
  1879. 59:03this other person who was mean
  1880. 59:06gave a speech after me. I had given a
  1881. 59:08speech and I was really being heartfelt
  1882. 59:10about my bullying experience as a kid.
  1883. 59:14For some reason the second presenter
  1884. 59:15thought they were like a smart ass and
  1885. 59:18before they began their talk which was
  1886. 59:19right after mine, he got up he's like
  1887. 59:21shows this video of a boy being bullied
  1888. 59:23and he goes, "That was more before he
  1889. 59:25got his black belt."
  1890. 59:27Now, in that moment, I was crushed. And
  1891. 59:29here was like a 40-something-year-old
  1892. 59:31man in the front of 300 people. I was
  1893. 59:33off to the side. I literally
  1894. 59:34transgressed to being 12.
  1895. 59:37It was mind-blowing. I'm like, "Wow, I
  1896. 59:40just want to
  1897. 59:42And so,
  1898. 59:45I had a moment in my life
  1899. 59:47where I had to make a choice. I wasn't
  1900. 59:49going to run his Asian game. I was going
  1901. 59:50to think I had this visual of me like I
  1902. 59:51cuz I'm a fifth-degree black belt. I was
  1903. 59:53going to run his Asian with a flying
  1904. 59:54sidekick and
  1905. 59:55knock him out. [laughter]
  1906. 59:56That was like my like my authentic self.
  1907. 59:59My best self, on the other hand, said,
  1908. 1:00:01"Mark, let's wait."
  1909. 1:00:03But afterwards,
  1910. 1:00:06I really had to go up to this person
  1911. 1:00:08and I had to make it clear
  1912. 1:00:10that what they said
  1913. 1:00:13was not only an embarrassment for
  1914. 1:00:14themselves, but for the community. And
  1915. 1:00:16that it was like
  1916. 1:00:19like you're done. Like this will never
  1917. 1:00:20happen again. I You know how much work
  1918. 1:00:22that took? Oh my gosh. The courage
  1919. 1:00:26to just be like, "I got to give this
  1920. 1:00:28person feedback in terms of the way they
  1921. 1:00:30treated me, and it was embarrassing and
  1922. 1:00:32gross."
  1923. 1:00:33Whether you do anything about it or not
  1924. 1:00:35is not my control.
  1925. 1:00:36But I have to have the courage and the
  1926. 1:00:38skill to go up to you and say, "Never
  1927. 1:00:40again."
  1928. 1:00:41>> What I love about that is you
  1929. 1:00:44are using all the tools you talked
  1930. 1:00:46about,
  1931. 1:00:47and then you're choosing a way to behave
  1932. 1:00:50that makes you really proud of yourself.
  1933. 1:00:52It's almost a way for you to be your own
  1934. 1:00:54Uncle Marvin.
  1935. 1:00:55>> Yes.
  1936. 1:00:56>> It's so beautiful.
  1937. 1:00:57Your work is so important, and I am
  1938. 1:01:02grateful
  1939. 1:01:04that you made the time to be here with
  1940. 1:01:07us, to explain all this, and there's so
  1941. 1:01:12much that I have absorbed, and I cannot
  1942. 1:01:15wait to apply this.
  1943. 1:01:17And so, just personally, I want to say
  1944. 1:01:19thank you.
  1945. 1:01:20If you
  1946. 1:01:22after all of these incredible tools and
  1947. 1:01:25insights that you've taught us today, if
  1948. 1:01:27you
  1949. 1:01:29could identify what is the one takeaway
  1950. 1:01:33that you would want somebody to walk
  1951. 1:01:34away with
  1952. 1:01:36after listening?
  1953. 1:01:37>> I want people to leave realizing they
  1954. 1:01:39have the power
  1955. 1:01:42to choose the response
  1956. 1:01:45in their lives. I want people to leave
  1957. 1:01:48knowing that emotional intelligence
  1958. 1:01:51is not a fixed trait. You weren't born
  1959. 1:01:52that way. It's a learned skill. We can
  1960. 1:01:55learn to recognize our emotions better
  1961. 1:01:58and other people's. We can learn to
  1962. 1:01:59understand them. We can learn to label
  1963. 1:02:01them, express them, and regulate them in
  1964. 1:02:03ways that can help us to achieve all of
  1965. 1:02:05our goals, to build the best possible
  1966. 1:02:07relationships, to have the well-being
  1967. 1:02:09that we want, and I do believe that
  1968. 1:02:12these skills help us
  1969. 1:02:14to ensure that our dreams come true.
  1970. 1:02:17>> Dr. Marc Brackett, what are your parting
  1971. 1:02:19words?
  1972. 1:02:21>> My parting words
  1973. 1:02:23are please give yourself permission to
  1974. 1:02:25feel.
  1975. 1:02:27Please give everyone you love and even
  1976. 1:02:29the people you don't love that much
  1977. 1:02:30permission to feel.
  1978. 1:02:33And
  1979. 1:02:35build that toolbox of strategies to help
  1980. 1:02:37you manage the full range of emotions so
  1981. 1:02:39that you can have emotional freedom
  1982. 1:02:41and achieve your goals.
  1983. 1:02:45>> Well,
  1984. 1:02:46Dr. Brackett, I
  1985. 1:02:49have such a deep admiration
  1986. 1:02:53for you.
  1987. 1:02:54>> I appreciate that.
  1988. 1:02:56>> And I think your work is a real gift.
  1989. 1:02:59Thank you for sharing it with us today.
  1990. 1:03:02>> Thank you for giving me the opportunity.
  1991. 1:03:04>> You're welcome.
  1992. 1:03:05And I also want to thank you for giving
  1993. 1:03:07us the gift of your time. I know there
  1994. 1:03:10is so much that you took away from this
  1995. 1:03:13and that you are going to share with
  1996. 1:03:14people that you care about and that
  1997. 1:03:16you're going to start applying in your
  1998. 1:03:17life and I'm so excited for you to have
  1999. 1:03:20these tools and to have all of the
  2000. 1:03:22wisdom from Dr. Brackett.
  2001. 1:03:25And in case nobody else tells you today
  2002. 1:03:27as your friend, I wanted to be sure to
  2003. 1:03:28tell you that I love you and I believe
  2004. 1:03:30in you and I believe in your ability to
  2005. 1:03:32create a better life. And as Dr.
  2006. 1:03:34Brackett said, when you give yourself
  2007. 1:03:37permission to feel, when you start to
  2008. 1:03:39use some of the tools that you learned
  2009. 1:03:41about today to better understand
  2010. 1:03:42yourself, to better understand the
  2011. 1:03:44emotions that you're feeling,
  2012. 1:03:46you're going to experience a level of
  2013. 1:03:48freedom that you deserve and you're
  2014. 1:03:50going to start seeing yourself and your
  2015. 1:03:52entire life in a different light.
  2016. 1:03:53[music] I'll see you in the next
  2017. 1:03:54episode. I'll welcome you in the moment
  2018. 1:03:56you hit play.
  2019. 1:03:57Alrighty, thank you for watching [music]
  2020. 1:03:59all the way to the end on YouTube. And
  2021. 1:04:02if you're wondering, Mel, what should
  2022. 1:04:03[music] I watch next? You're going to
  2023. 1:04:05love this episode. Check it out.

About this transcript

This page contains the full transcript of How to Master Your Emotions & Never Get Angry or Bothered by Anyone by Mel Robbins, generated from the public captions YouTube serves with the video. The transcript has 11,231 words across 2,023 segments, with the original timestamps preserved so you can click any line to jump to that moment in the embedded player.

What you can do with it

Use the transcript to take notes, quote the speaker, build a study guide, generate a summary with ChatGPT or Claude via the YouTube Summary tool, or export it as a timed subtitle file with YouTube to SRT. You can also re-open it in the transcriber to translate the transcript into 100+ languages.

Free YouTube transcript tool

YouTube2Text is a free YouTube transcript generator — no signup, no daily limit. Paste any YouTube link and get the full transcript instantly, with timestamps, click-to-jump, translation to 100+ languages, AI prompts for ChatGPT, Claude, and Gemini, and exports to TXT, SRT, VTT, or Markdown.