How to Master Your Emotions & Never Get Angry or Bothered by Anyone — Transcript
Full transcript
- 0:00Emotions pile up like a debt.
- 0:03>> They pile up like a debt.
- 0:05>> And if we don't know how to express them
- 0:06in ways that are healthy,
- 0:08what happens?
- 0:10The debt comes due.
- 0:11>> Dr. Brackett is the founding director of
- 0:13the Yale Center for Emotional
- 0:15Intelligence. He's a professor at the
- 0:17Child Study Center in the Yale School of
- 0:19Medicine. Dr. Brackett and his
- 0:21colleagues at Yale developed an
- 0:22evidence-based [music]
- 0:23framework that has been implemented in
- 0:25more than 5,000 [music] schools and is
- 0:28used by over 10 million students.
- 0:31>> Our emotions are guiding us
- 0:34through the day
- 0:35and oftentimes we're making a judgment
- 0:37based on the mood we're in
- 0:39that's not necessarily the best
- 0:40judgment.
- 0:41>> Do you ever hit send on [music] a text
- 0:42you know is going to start something,
- 0:46but you do it anyway? Or what about when
- 0:48you talk yourself out of a great date,
- 0:51or a great job, or fun night out with
- 0:53your friends because you just get up in
- 0:55your head and you get all negative?
- 0:56[music] It's like an emotional tsunami.
- 1:00And you completely lose control of how
- 1:02you react and how you feel.
- 1:04>> Emotional intelligence is a set of
- 1:05skills
- 1:06that helps us to use our emotions wisely
- 1:09to achieve our goals in life.
- 1:10>> Where does negative self-talk come from?
- 1:12>> Our negative self-talk starts early and
- 1:15it doesn't come from within.
- 1:17It comes from without.
- 1:19I wake up every single morning with a
- 1:21mindset that today is the first day of
- 1:23the rest of [music] my life. I mean, I
- 1:24just think we have to have that mindset
- 1:26about life.
- 1:27>> What is the one takeaway that you would
- 1:30want somebody to walk away with
- 1:32after listening?
- 1:33>> I want people to leave
- 1:36knowing that
- 1:37>> Okay, before we jump into this
- 1:39extraordinary episode about emotional
- 1:42intelligence and how understanding your
- 1:44emotions is going to change your life
- 1:46for the better. You're going to love
- 1:47this. But my team was showing me
- 1:48something. They brought up a lot of
- 1:49emotion.
- 1:5158% of you who watch the Mel Robbins
- 1:53podcast here on YouTube are not
- 1:54subscribers.
- 1:55It would make me feel so supported,
- 1:58seen, and grateful
- 2:00if you would subscribe. If that
- 2:01subscribe button is lit up, it means
- 2:03you're not a subscriber. Will you help
- 2:05me achieve my goal of getting that
- 2:07number to 50%?
- 2:09It's free. That way you're not going to
- 2:10miss a thing, and most importantly, it's
- 2:12one way that you can tell me and the
- 2:15team here at the Mel Robbins podcast
- 2:16that you love all the content that we're
- 2:19putting here on YouTube for free. And
- 2:21that you also love the experts that are
- 2:23flying in from around the world today.
- 2:24We got Dr. Brackett coming in from Yale
- 2:27for you. Thank you. Thank you. Thank you
- 2:30for hitting subscribe. All right, get
- 2:31ready. This episode is going to be one
- 2:33of your all-time favorites. I can just
- 2:36feel it. So, let's jump into it.
- 2:38Dr. Mark Brackett, welcome to the Mel
- 2:41Robbins podcast.
- 2:42>> I can't believe I'm here.
- 2:43>> [laughter]
- 2:44>> I have had you at the top, top, top of
- 2:47the list for a long time because your
- 2:49work has made a big difference for me,
- 2:50particularly as a parent and for myself.
- 2:54And I would love to have you explain, if
- 2:56I take everything to heart
- 2:58that you're about to teach me today,
- 3:00what is going to change about my
- 3:02experience of life?
- 3:04>> I think most importantly is that you're
- 3:07going to learn how to use your emotions
- 3:09wisely
- 3:10to have freedom,
- 3:12to have good relationships, to have
- 3:14well-being,
- 3:15to achieve your goals, and honestly, to
- 3:18achieve all the dreams you have and want
- 3:20in life.
- 3:22>> If I use my emotions wisely?
- 3:25>> Correct.
- 3:25>> I can achieve my goals, dreams, and be
- 3:27happier?
- 3:28>> 100%.
- 3:30>> What do you mean by that? Because most
- 3:32of us feel like emotions are something
- 3:33we have to endure or overcome or we're
- 3:35subject to or dictated by.
- 3:37>> Yeah, that's the problem.
- 3:39The problem is that we didn't get an
- 3:40emotion education.
- 3:42Emotions pile up like a debt.
- 3:45>> They pile up like a debt.
- 3:47>> They do. Those strong, unpleasant ones.
- 3:49And if we don't know how to express them
- 3:50in ways that are healthy, what happens?
- 3:54The debt comes due.
- 3:55It's denial, it's suppression, it's
- 3:58repression, it's
- 4:00perfectionism, it's control, it's shame.
- 4:04>> Mhm.
- 4:05>> And we need ways to process our
- 4:07emotions, we need skills to do that, and
- 4:09we need skills to be able to communicate
- 4:11them, and we need skills to be able to
- 4:13manage them effectively. That's the goal
- 4:14of this work is that emotional
- 4:17intelligence is a real set of skills
- 4:19that can help you navigate all emotions
- 4:23and then apply that knowledge to achieve
- 4:25your goals in life.
- 4:27>> How does somebody who's really thinking
- 4:30about I want what Dr. Brackett's talking
- 4:33about. I don't want my emotions to run
- 4:36me over. How do you begin this?
- 4:38>> It starts with permission to feel.
- 4:40It always starts going back to the
- 4:42basics.
- 4:43>> Okay.
- 4:43>> So, let me explain some of this
- 4:44research.
- 4:45>> Okay.
- 4:46>> So, a little bit of my background. I
- 4:48grew up in northern New Jersey, two
- 4:50parents that love me.
- 4:52Uh
- 4:52my father was that tough-it-up kind of
- 4:54guy, my mother was very anxious, and
- 4:56neither one of them knew how to deal
- 4:57with their own emotions, nevertheless
- 4:58mine.
- 4:59Unfortunately, I had two older brothers.
- 5:03And fortunately, I love them, but they
- 5:04also had their own problems.
- 5:06And my parents, by the time I was around
- 5:09six, they were raising me alone, meaning
- 5:12my brothers had left.
- 5:14They were desperate, they had a lot of
- 5:16struggles,
- 5:17and unfortunately, the person who was my
- 5:19caretaker was a pedophile.
- 5:21>> Mhm.
- 5:22>> And so, from age 5 to 10, I was abused
- 5:24by my parents' closest friend.
- 5:26And I never
- 5:28shared it.
- 5:29I share this now in my 50s with courage.
- 5:32I didn't I I suppressed it, denied it
- 5:35until I was 48 years old. I did not
- 5:37share it publicly.
- 5:39And then something magical happened.
- 5:42I had an uncle named Uncle Marvin.
- 5:45He was my mother's brother.
- 5:47He was a band leader by night in the
- 5:49Catskill Mountains and a sixth grade
- 5:51teacher by day who by some wave of a
- 5:53magic wand
- 5:55was developing a curriculum to teach
- 5:57kids about feelings.
- 5:59Who by another wave of a magic wand
- 6:01lived with us when I was 11 years old
- 6:03for a summer cuz he was going to
- 6:04graduate school near my hometown.
- 6:06Who ended up rehearsing and practicing
- 6:09his curriculum with me in the backyard
- 6:10when I was 11.
- 6:11>> Wow.
- 6:13>> And he was the first adult who said to
- 6:14me Hey Mark,
- 6:16how are you feeling?
- 6:18No one had ever asked me how I was
- 6:19feeling.
- 6:21Ever.
- 6:22It was always like go to your room, wait
- 6:24till your father gets home, you know,
- 6:25like toughen up. No one actually sat
- 6:28with me
- 6:30and literally
- 6:31had presence.
- 6:34Now fast forward, you know, that's
- 6:37So I was 11, I'm 56, that's 45 years
- 6:40ago.
- 6:42I mean my whole career is based on that
- 6:45moment in my life to be frank.
- 6:49So I dedicate my work to this remarkable
- 6:51human who gave me permission to feel.
- 6:53And I became very curious as a
- 6:55scientist.
- 6:56What percentage of people have an Uncle
- 6:58Marvin or an Aunt Maria?
- 7:01And so for people who are listening,
- 7:03just take a moment and think about that.
- 7:07Was there an adult while you were
- 7:08growing up that created the conditions
- 7:10for you to be your true full feeling
- 7:12self?
- 7:16And again, my research shows that only
- 7:181/3 of us say yes and 2/3 of us say no.
- 7:22The next step is are What are the
- 7:24characteristics of these Uncle Marvins
- 7:26and Aunt Marias? So the research shows
- 7:29there are I call them the big five
- 7:31characteristics.
- 7:32The first one is just general warmth.
- 7:36The second is non-judgmental.
- 7:39The third is an incredible listener.
- 7:42The fourth is compassionate.
- 7:45And the fifth is steady presence or
- 7:47reliability.
- 7:51Notice what's not there.
- 7:53Brilliant, problem solver, fixer, advice
- 7:56giver.
- 7:58Cuz what I find in my research is
- 8:00something remarkable that most people
- 8:02say they're afraid to be the emotional
- 8:04ally for somebody else. Cuz they don't
- 8:05feel confident and capable.
- 8:08I don't know what to say or do.
- 8:10But notice the characteristics. I'm not
- 8:12asking you to do very much except be
- 8:13present.
- 8:16It's amazing to me. People say I'm
- 8:18afraid because I'm not sure what if they
- 8:20say something what I don't know what I'm
- 8:21going to do. I'm not going to be able to
- 8:22fix their problem or give them the
- 8:24advice that they need.
- 8:25And I said no one's looking for it. No
- 8:27one's looking for advice. No one's
- 8:28looking for fixing.
- 8:31Now what my research shows also
- 8:36is that people who report having had
- 8:38this emotional ally in their childhood
- 8:39as adults,
- 8:41they are more emotionally intelligent.
- 8:43They have better physical health, better
- 8:45mental health, they have better sleep
- 8:47quality.
- 8:49They have greater life satisfaction and
- 8:51they have greater purpose and meaning in
- 8:52life.
- 8:53And it's funny cuz one of my closest
- 8:55friends from like childhood came to hear
- 8:58me speak.
- 8:59And he had this reaction to my
- 9:01presentation. He's like, "I hated your
- 9:02presentation." I'm like, "You hated it?
- 9:03I got a standing ovation. You know, what
- 9:05are you talking about?" He's like,
- 9:06"Well, I didn't have an Uncle Marvin and
- 9:07I realize that's why I don't have
- 9:08purpose and meaning in life." And I'm
- 9:10like freaked out about it.
- 9:13And I said,
- 9:15"Maybe you can be your own Uncle
- 9:16Marvin."
- 9:18At some point,
- 9:21we have to look in the mirror
- 9:23and be those things to ourselves.
- 9:27We have to look in the mirror and have
- 9:29warmth for ourselves.
- 9:31No more judgment.
- 9:33Listen to our feelings.
- 9:35Self-compassion.
- 9:36And just be reliable, you know, to
- 9:38yourself.
- 9:40We can all be our own Uncle Marvins,
- 9:41too.
- 9:44And here's something even more
- 9:46remarkable, Mel. So, I'm giving it I do
- 9:49a lot of speaking and I'm out in
- 9:51somewhere in New York State and I'm
- 9:53giving this speech about this deep data.
- 9:57And all of a sudden this man stands up
- 9:59and he looks at me like, "Are you
- 9:59talking about Marvin Moore, the
- 10:00sixth-grade social studies teacher from
- 10:01Monticello, New York?" I said, "I am."
- 10:03He's like, "Mark, you're not going to
- 10:04believe this, but your Uncle Marvin was
- 10:06my Uncle Marvin."
- 10:07I'm like, "What are you talking about?"
- 10:09He's like, "Your uncle was my
- 10:10sixth-grade teacher and he transformed
- 10:12my life."
- 10:14And
- 10:15we had this amazing conversation
- 10:17afterwards for 45 minutes.
- 10:19And he said, "Clearly he's transformed
- 10:22who you are as a person today." I said,
- 10:24"I give him all the credit."
- 10:26And then he looked at me and he goes,
- 10:27"Well, Mark,
- 10:29for whom are you an Uncle Marvin?"
- 10:31>> Mhm.
- 10:34>> It was so eye-opening for me. I'd never
- 10:36been given that kind of in my face, "For
- 10:39whom are you paying it forward?"
- 10:42It transformed my relationships that day
- 10:44because I realized that
- 10:47I just was not giving it.
- 10:50>> Mhm. So beautiful.
- 10:52Really, really beautiful.
- 10:55And
- 10:56as you were going through that list of
- 10:59attributes, I'm like, this is why our
- 11:02kids always go to my husband.
- 11:05>> [laughter]
- 11:06>> I'm not kidding.
- 11:07>> He can be your emotional ally now and he
- 11:09probably is.
- 11:10>> Yes, 100%. Dr. Brackett, I would love to
- 11:13start with some more of the fourth-grade
- 11:16level stuff about emotions since I feel
- 11:19like I'm definitely in that camp of
- 11:22okay.
- 11:23>> What are we talking about here?
- 11:24>> we talking about here? Is this going to
- 11:25be one of these weird episodes where I'm
- 11:27thinking about my feelings, but I'm not
- 11:28sure what we're talking about? How do
- 11:31emotions
- 11:33shape our lives?
- 11:35>> So, in my work I talk about five reasons
- 11:37why emotions matter.
- 11:39The first is that emotions drive our
- 11:40attention, memory, and learning.
- 11:43Now, you're looking at me now as a
- 11:46tenured professor of psychology. I grew
- 11:49up in northern New Jersey.
- 11:51I was terribly abused as a kid. I had
- 11:54terrible bullying as a kid. I was a
- 11:55failing student.
- 11:57I didn't realize until I was in graduate
- 11:58school that I was in fight-flight mode
- 12:00all day long.
- 12:01>> Mhm.
- 12:01>> I was in I couldn't How could I learn
- 12:03when I'm getting punched in the face on
- 12:05the bus or made fun of in school? My
- 12:07brain was in survival mode, not learning
- 12:09mode. Emotions drive our attention,
- 12:12period.
- 12:13The second,
- 12:15emotions drive our judgments.
- 12:17Mel, have you ever made a bad decision?
- 12:19>> Oh my gosh, my name Mel.
- 12:21>> [laughter]
- 12:22>> I mean
- 12:23We all make decisions. What we don't
- 12:25like to own is that how we feel
- 12:29often times drives the choices we make.
- 12:32>> Mhm.
- 12:32>> I'll give you an example. So, in my
- 12:34research we do studies where we ask
- 12:35people to think about a good day versus
- 12:37a bad day. So, going to my work with
- 12:39teachers, I want you to think about the
- 12:41best day you've ever had in the
- 12:42classroom. I want you to think about the
- 12:43worst day you've ever had in the
- 12:44classroom. You can apply this to any
- 12:45setting.
- 12:47Immediately thereafter,
- 12:48I gave the teachers the exact same essay
- 12:52to grade.
- 12:53And my question was,
- 12:55would there be differences in how the
- 12:57teachers evaluated the exact same essay
- 13:00just after thinking for 5 minutes about
- 13:02a good day versus a bad day?
- 13:04What do you think?
- 13:05>> Oh, no.
- 13:06>> One to two full grade differences.
- 13:08>> One to two full grade differences based
- 13:10on the mood of the professor?
- 13:12>> Correct.
- 13:14Now, when I asked the people at the end
- 13:15of the study, "Do you believe that how
- 13:17you felt had any influence?" Of course
- 13:19not. Like, I do all I do all day long is
- 13:21grade papers and make decisions. I said,
- 13:23"Well, here's the data. One to two full
- 13:25grade differences."
- 13:26>> Wow.
- 13:27>> So, what this tells us is that our
- 13:29emotions are guiding us
- 13:32through the day
- 13:33and often times
- 13:35what's happening is we're making a
- 13:36judgment based on the mood we're in
- 13:38that's not necessarily the best
- 13:39judgment. Now, what's the antidote to
- 13:42allow our emotions to
- 13:44subconsciously influence our judgments?
- 13:47>> And the antidote means you change it?
- 13:49>> Yes. [laughter]
- 13:49>> Okay.
- 13:50Um
- 13:51uh you allow the you you you you name
- 13:56the emotion.
- 13:57>> See how she's writing it?
- 13:58>> Oh my god, I was actually panicking a
- 13:59little bit [laughter] there. I'm like,
- 14:00"Oh my god, I'm going to get it wrong on
- 14:02my own podcast."
- 14:04You just name it. Because what happens
- 14:05when you name it?
- 14:06>> You attribute it to its cause.
- 14:09When I can attribute my emotion
- 14:12to its actual cause it will no longer
- 14:15have that subconscious influence over
- 14:17the future judgment.
- 14:19>> I
- 14:20really struggle with this.
- 14:23And I am not proud to say this
- 14:25but I'm a very leaky emotional person.
- 14:28Meaning that it has been a challenge for
- 14:31my entire life
- 14:33to be able to
- 14:36separate myself
- 14:38from the thing that happened and the
- 14:40emotions that I feel and instead I
- 14:42wouldn't say leak, I'd say there have
- 14:45been times I've been more like a tidal
- 14:46wave.
- 14:46>> Yeah. Me, too.
- 14:48>> And I'm not proud of that and I I can
- 14:50even say that this morning that there
- 14:52was something that happened in our
- 14:53studios yesterday that really made me
- 14:56angry. Not with our team, somebody
- 14:57coming in from the outside.
- 14:59>> Yeah.
- 14:59>> I walked into a meeting
- 15:01that was a great like collaborative
- 15:03meeting and within 2 minutes I could
- 15:07feel my intensity, so the leakiness
- 15:09>> Yes.
- 15:10>> that wasn't about the meeting I was in
- 15:12it was about how I felt even talking
- 15:15about something
- 15:17that happened yesterday. That had
- 15:20nothing to do with that meeting.
- 15:21>> Correct.
- 15:22>> And
- 15:24it's very useful
- 15:26to understand that a simple thing that
- 15:28you could do in that moment if you
- 15:29notice that the volcano or the tidal
- 15:31wave or all of this is leaking,
- 15:34to just say, "Oh, I'm really irritable."
- 15:37>> That's it.
- 15:37>> And I could have just said, "I don't
- 15:39mean to be intense, everybody. I realize
- 15:41it's from the thing yesterday."
- 15:43And let me just take a beat. Cuz it's
- 15:45not about you because I think what
- 15:46happens is your emotions feel like you
- 15:49have no choice.
- 15:50>> That's exactly right. And that's the
- 15:51>> of my life, Dr. Brackett, I and I I I
- 15:53apologize for for talking over you. I
- 15:56I just feel like I feel I'm the kind of
- 15:59person that was ruled by my emotions to
- 16:01the detriment.
- 16:03>> We're the same people because
- 16:06I just did not like life as a child or
- 16:10an adolescent.
- 16:12And I remember even in high school
- 16:14crawling up in a ball
- 16:16crying and thinking, "Who am I? Where am
- 16:18I going with my life?" and thinking,
- 16:21"Oh my gosh, this is who I am. There's
- 16:23no There's no way out."
- 16:25I didn't know there were skills to
- 16:26learn, and that's why I've dedicated my
- 16:28whole life to helping people realize
- 16:30that emotions are impermanent.
- 16:32There are no bad emotions,
- 16:34and we can learn to use our emotions
- 16:36wisely to achieve our goals in life.
- 16:38>> I want to make sure that we got all five
- 16:40of the reasons why emotions matter, and
- 16:43we have attention.
- 16:44We have judgment.
- 16:45>> Yes.
- 16:47The third is relationship quality.
- 16:49Emotions drive the quality of our
- 16:51relationships. Here's a simple phrase.
- 16:54Emotions are signals
- 16:55to approach
- 16:58or avoid.
- 16:59Period.
- 17:00>> You just described my childhood.
- 17:02>> [laughter]
- 17:04>> Emotions are signals to approach or
- 17:07avoid.
- 17:07>> That's right.
- 17:09So, my facial expression, my body
- 17:10language, my vocal tone, my presence is
- 17:13either going to send a signal to you,
- 17:16Mark likes me, Mark's with me, Mark
- 17:18respects me, or it's going to say stay
- 17:20away. I got you know, I don't respect
- 17:22you. Like, who are you? I don't I don't
- 17:24need you.
- 17:25Um that's critical. And that's from the
- 17:27micro to the macro.
- 17:29>> Mhm.
- 17:30>> I mean, just a vocal tone.
- 17:32Um I always joke that I can literally
- 17:35influence how a room feels by lifting my
- 17:37right nostril.
- 17:39>> [laughter]
- 17:39>> I mean, literally. If I I mean,
- 17:44well, people who are listening can just
- 17:46imagine this. And if you're watching,
- 17:47you can see it. So, if I look at you
- 17:49right now and I do this.
- 17:51>> Uh-oh.
- 17:52Oh.
- 17:53Yeah, you're a little bit of disgust and
- 17:55judgment. Whoa.
- 17:56>> Isn't that amazing? Like, I just
- 17:57literally lifted my right nostril a
- 17:59little bit, and all of a sudden you're
- 18:00like, "Esh, like I'm not comfortable
- 18:02anymore."
- 18:02>> Yes.
- 18:03>> Like that.
- 18:05That's how fast emotions impact our
- 18:06relationships. So, that was an example
- 18:09of me showing an emotion that makes
- 18:11people not want to approach me. But
- 18:13then, the same thing applies to myself.
- 18:14I wake up in the morning and I think,
- 18:16"What's happening today? Oh my god." And
- 18:18that dread or that fear or that
- 18:20loneliness is going to drive how I
- 18:22communicate. So, it's both internal and
- 18:25it's both external.
- 18:27>> So, we've got attention, judgment, and
- 18:28relationships. What are the other two
- 18:30ways that emotions really
- 18:32run your life?
- 18:33>> The fourth is mental and physical
- 18:35health. So, think about this. Little
- 18:38emotions become big emotions if they're
- 18:40not dealt with.
- 18:41Sad becomes hopeless. Hopeless becomes
- 18:44despair.
- 18:45>> Mhm.
- 18:45>> Despair becomes depressed. Peeved
- 18:47becomes irritated, becomes angry,
- 18:49becomes livid and enraged.
- 18:52And if we don't recognize the little
- 18:53emotions and find strategies for dealing
- 18:55with them,
- 18:56all of a sudden they tear away at our
- 18:58mental and physical health.
- 19:00>> That makes a lot of sense. And what's
- 19:02the fifth way?
- 19:04>> The fifth one is that emotions influence
- 19:06our performance, our everyday
- 19:07performance.
- 19:09I think about this all the time because
- 19:10I grew up with two blue-collar parents.
- 19:13Neither one of my parents had a college
- 19:15education.
- 19:16And then all of a sudden I ended up in
- 19:17this job
- 19:18at Yale. And so every one of my students
- 19:20had higher SAT scores than I had,
- 19:22greater grade point averages, they
- 19:23played instruments I've never heard of,
- 19:25they traveled to countries I didn't know
- 19:26were on the map. And I'm their teacher.
- 19:29And I had imposter syndrome for years
- 19:31thinking they're going to find out that
- 19:32I didn't go to an Ivy League school
- 19:33myself. I didn't even get in to an Ivy
- 19:35League school. I didn't even know what
- 19:36one was, to be frank.
- 19:38And I just had this assumption for so
- 19:40many years that oh my gosh, they have
- 19:43These are the brightest crayons in the
- 19:44box who have all this background
- 19:47knowledge and parents who read to them
- 19:49and parents who are senators and
- 19:51producers.
- 19:53And then I've gotten to watch for 25
- 19:55years what happens.
- 19:57And so many people don't achieve their
- 19:59goals in life.
- 20:00And it's not because they're not smart.
- 20:03You know what it is?
- 20:05>> No.
- 20:05>> They can't deal with their feelings.
- 20:06>> Mhm.
- 20:07>> They can't deal with feedback.
- 20:09They can't deal with disappointment.
- 20:11They can't deal with the anxiety.
- 20:13And so there's a point in our lives when
- 20:15our brain power, we need it, of course.
- 20:18The more academically skilled we are,
- 20:20the better.
- 20:21But it's insufficient.
- 20:24It's insufficient. So here I am, I got
- 20:26500 students in my class. Every one of
- 20:28them
- 20:29looks the same on their CVs.
- 20:31They all got the same grades, they all
- 20:33got the same SAT scores. So I look at
- 20:35them and I say,
- 20:36"Who's going to make it?"
- 20:38Cuz you're all going to apply for the
- 20:39same job. Who's going to get hired?
- 20:42And it's not going to be about your
- 20:44intelligence. Just like when you're a
- 20:45basketball player, it's not about your
- 20:47height. Everybody's tall.
- 20:49It's going to be another set of skills.
- 20:52And those skills are emotional
- 20:53intelligence.
- 20:55>> Dr. Brackett, what is emotional
- 20:58intelligence?
- 20:59>> If I were to define emotional
- 21:00intelligence in its simplest form,
- 21:02emotional intelligence is a set of
- 21:03skills
- 21:04that helps us to use our emotions wisely
- 21:07to achieve our goals in life.
- 21:09Now, of course, that's very broad. So,
- 21:11you say, "All right, well, what exactly
- 21:13are the skills?"
- 21:14And I have an acronym,
- 21:16RULER, which helps describe the five
- 21:18skills of emotional intelligence. And
- 21:19the first skill is recognizing emotions.
- 21:22Number two is we understand emotions.
- 21:25Number three is we label them.
- 21:27Number four is we learn how to express
- 21:29them in ways that help us achieve our
- 21:30goals,
- 21:32cuz we've all expressed them in ways
- 21:33that have not helped us.
- 21:35>> That's been the norm for me.
- 21:36>> And then the final one is regulation.
- 21:38So, recognize, understand, label,
- 21:41express, and regulate.
- 21:43>> I would love for you to walk us through
- 21:46each one of those five things of the
- 21:49acronym RULER. And the first letter is
- 21:52recognize.
- 21:53What does that mean?
- 21:55>> So, you've created these wonderful
- 21:56blocks for me to show everybody.
- 21:57>> Yes. It's a big R. If you're listening,
- 22:00I don't want you to miss anything. He's
- 22:01putting a yoga block in front of him,
- 22:03and it's got a big R, and it says
- 22:05recognize.
- 22:07>> Recognizing emotions.
- 22:10Think about it. What are we doing here?
- 22:12We're paying attention.
- 22:14Like me right now, I'm laser-focused on
- 22:16you, and I'm paying attention to your
- 22:19facial expression,
- 22:20your body language,
- 22:22your vocal tone,
- 22:23and your behavior. That's the social
- 22:25awareness piece of it.
- 22:26>> Okay.
- 22:27>> Then there's the introspective piece of
- 22:28recognition. Mark, what's going on in
- 22:30your body?
- 22:31>> Mhm.
- 22:32>> What's going on in your mind right now?
- 22:33It's that It's that basic basic piece.
- 22:36>> Yeah.
- 22:37>> Well, let me ask you this question,
- 22:38everyone listening. On a scale from 1 to
- 22:4010,
- 22:41how skilled are you at recognizing
- 22:44emotions? One being terrible, 10 meaning
- 22:46you're great.
- 22:47>> I think I'm 10 at recognizing an emotion
- 22:50is happening.
- 22:52I think I'm probably a four at
- 22:53understanding what exactly the emotion
- 22:55is.
- 22:55>> Okay.
- 22:57So, my research shows
- 22:58that the correlation
- 23:00between our belief in our skill is next
- 23:03to zero.
- 23:05>> Meaning what you can actually do versus
- 23:07what you think you can do?
- 23:09>> Is not related at all.
- 23:10>> Okay. [laughter]
- 23:13>> Because like how much feedback have we
- 23:15gotten in our development? Like when you
- 23:16were coming down the stairs at home,
- 23:19did your father say, "Oh my gosh, honey,
- 23:21I'm noticing your facial expression
- 23:22today."
- 23:23We didn't do that kind of conversation.
- 23:25Nobody taught us
- 23:26how to read happy, sad, fear, surprise,
- 23:28all that stuff.
- 23:29>> Right, cuz nobody taught our parents
- 23:30either.
- 23:31>> Exactly.
- 23:32So, we tend to get pleasant, unpleasant
- 23:34right. Like approach, avoid kind of
- 23:36feelings. But the specific emotions, we
- 23:39tend to be very poor at guessing.
- 23:42We tend to attribute emotion to people
- 23:46as opposed to actually recognize their
- 23:48feelings.
- 23:49>> Mhm.
- 23:50>> So, let me give you an example. Like
- 23:51right now, you would you would mhm.
- 23:54If I had some kind of
- 23:58terrible thing that happened this
- 23:59morning or I heard weird things about
- 24:02Mel,
- 24:03I would come into the meeting and she'd
- 24:04go, "Mhm." And I'd be like, "Oh, she's
- 24:06judging me."
- 24:07She's not curious. That's a judgment
- 24:09signal.
- 24:10I have no clue what the hell's going on
- 24:12in your head or your mind, but I am
- 24:14projecting my own issues or the other
- 24:17issues that people said
- 24:19onto your facial expression all of the
- 24:21time. I mean, have you ever been
- 24:23misread?
- 24:24>> Well, I've been misread and I was
- 24:25thinking when I made that sound of a
- 24:28thing that I did with our daughter
- 24:30Sawyer
- 24:31who for a while I was misreading
- 24:35her expressions and she would get very
- 24:38rigid and her face would go cold and I
- 24:41would immediately feel like she was
- 24:43judging me.
- 24:44>> Mhm.
- 24:45>> And what I've come to learn in those
- 24:47moments, which makes me really sad,
- 24:49is that she actually was becoming
- 24:51emotionally flooded
- 24:53>> Mhm.
- 24:53>> and felt overwhelmed
- 24:57and didn't know what to do
- 24:59because it seemed like I was getting
- 25:02angry about something. And so here we
- 25:05were two people
- 25:07in constant situations where we are not
- 25:11actually getting each other
- 25:14because I'm not angry at all, but my
- 25:16voice is going in a direction that cues
- 25:17it.
- 25:18>> Yeah.
- 25:18>> She then stiffens and I think she's
- 25:21getting combative.
- 25:22And in fact, it's the opposite. She's in
- 25:25fear.
- 25:25>> There you go.
- 25:26>> And
- 25:27we miss each other and we misunderstand
- 25:30each other and I can see how
- 25:33I I was attributing something that then
- 25:36of course affects my emotions.
- 25:39And understanding that the first
- 25:41response for her typical and same as
- 25:43with my husband actually
- 25:45is I would always get so mad cuz he
- 25:47would go silent when I was pissed off. I
- 25:50mean, smart dude. And then I would be of
- 25:53course walking behind him going, "What
- 25:55what now you going to talk?"
- 25:56>> Mhm.
- 25:57>> And what I thought was he was
- 26:01trying to control the situation and pull
- 26:04a power move and dominate and the truth
- 26:07is he was shutting down
- 26:09because in those moments he felt like
- 26:11there's absolutely nothing I can do to
- 26:13like
- 26:16nothing I can do here.
- 26:16>> You're like so clearly showing why we
- 26:20need skills.
- 26:21>> Yes.
- 26:21>> Because otherwise we're just projecting
- 26:23all the time.
- 26:24>> Mhm.
- 26:25>> And so
- 26:26using that antidote word again
- 26:29the antidote is what?
- 26:30>> To name it.
- 26:31>> There you go.
- 26:32>> Cuz that's what changed everything in
- 26:34the dynamic with my daughter.
- 26:35>> You have to say how you're feeling, but
- 26:37you also have the courage to ask her how
- 26:38she's feeling.
- 26:39>> How how would you
- 26:41advise us
- 26:43to ask somebody else because I do feel
- 26:46like especially with couples
- 26:48my husband and I are celebrating our
- 26:4930th wedding anniversary and the
- 26:51question I've asked him the most in our
- 26:53marriage, "What are you thinking?"
- 26:55>> [laughter]
- 26:55>> There you go.
- 26:56>> Ironically, doesn't typically lead to an
- 26:59answer that tells me how he's feeling or
- 27:01what he's thinking.
- 27:02What is the best way to ask somebody as
- 27:04dumb as a question
- 27:06that is?
- 27:06>> It's not that dumb because we just don't
- 27:08do it because I think that we are
- 27:09intimacy-phobic.
- 27:11>> Mhm.
- 27:11>> So, it's easier to say, "What are you
- 27:13thinking?"
- 27:14>> Mhm.
- 27:14>> There's less connection involved in it.
- 27:17And so, when you are in this weird place
- 27:19with your husband or your daughter, you
- 27:20just say, "You know,
- 27:22I'm in a weird place right now. I'm not
- 27:23even sure how I'm feeling. I'm kind of
- 27:25this odd mixture of frustration and
- 27:26overwhelm right now,
- 27:28and I just want you to know that. And
- 27:30I'm really curious about how you're
- 27:31feeling about this situation."
- 27:32>> Mhm.
- 27:35That's it.
- 27:36It seems so easy.
- 27:38>> It is, but we're afraid to hear the
- 27:40response cuz we don't want to own the
- 27:42fact that we might have created an
- 27:44emotion,
- 27:45>> Mhm.
- 27:45>> which is more complicated than,
- 27:47you know, it's said. But, we do
- 27:51support other people in experiencing
- 27:52unpleasant feelings.
- 27:54And we don't want to own that.
- 27:56So, it's easier to just not ask the
- 27:57question.
- 27:58>> Wow.
- 28:00So, the next letter
- 28:02is U.
- 28:05And you say, you wrote in your mega
- 28:08best-seller Dealing With Feeling that
- 28:10this is the hidden driver
- 28:13>> Yeah.
- 28:13>> for emotional intelligence.
- 28:15>> Because this is where we build
- 28:16relationships and connection.
- 28:18>> Okay.
- 28:19>> Understanding emotion,
- 28:21we define it as understanding the causes
- 28:24and the consequences of emotion,
- 28:27including how our emotions impact all
- 28:29the things that we've talked about,
- 28:30thinking, judgment, and behavior.
- 28:34But, here's the kicker.
- 28:36And this is where I think most people
- 28:38get it wrong.
- 28:39We have to have a common understanding
- 28:42of emotion. So, anger, for example.
- 28:44If If to ask you, "What is the
- 28:46general cause of anger, what would you
- 28:49say?
- 28:51>> I would think
- 28:53uh either sadness
- 28:56Oh.
- 28:57Uh injustice.
- 28:59>> Thank you.
- 29:00>> Okay.
- 29:00>> Anger
- 29:01is a result of a perceived injustice or
- 29:04unfairness.
- 29:06Now,
- 29:07you're a woman,
- 29:09I'm a man.
- 29:10We have different upbringings, we have
- 29:12different religions, we have different
- 29:14belief systems.
- 29:16So, the things that I see in society
- 29:18that may trigger me to make me feel
- 29:20angry may not trigger you.
- 29:22>> Mhm.
- 29:22>> Vice versa.
- 29:24I don't need to prove to you why you
- 29:26should or should not feel angry. You
- 29:28don't need to prove to me why I should
- 29:30or should not feel angry.
- 29:31The goal of emotional understanding is
- 29:33to have connection and empathy.
- 29:35I want to be I want to know, tell me,
- 29:37why do you feel this way about this so
- 29:39that I can be supportive of you.
- 29:41That's the key to understanding.
- 29:43>> Wow, and that means more intimacy.
- 29:46>> Sorry.
- 29:46>> Which is why we don't ask.
- 29:49>> I mean, that's why we go to AI to get
- 29:50help with our feelings because we're so
- 29:52afraid of having the connection with a
- 29:53human that we just think it's easier to
- 29:55ask a chatbot.
- 29:57>> Now, what I found interesting about the
- 30:00understand part of this is that it was
- 30:04both understanding
- 30:06the cause of it
- 30:08and then understanding
- 30:10what it's impacting in your life. How do
- 30:13you understand the cause of it?
- 30:15>> The cause is going back to the theme.
- 30:17So, injustice.
- 30:18>> Oh, got you. Okay, so oh, I got it. So,
- 30:20if you're angry
- 30:22and you don't know why, ask yourself
- 30:24what has happened that makes me feel
- 30:27like something's unfair.
- 30:28>> Correct. Or if you are disappointed, it
- 30:32would be what?
- 30:34>> Um
- 30:36what was my expectation?
- 30:37>> Exactly. Disappointment is about unmet
- 30:40expectations. Now, here's the deal.
- 30:42You're with your kid, you're with your
- 30:44partner, you're out and about, and
- 30:46someone says, "I can't take it anymore."
- 30:49I just said that to you.
- 30:51I can't take it anymore.
- 30:52>> Oh my god, okay, I just had like a
- 30:53little bit of a
- 30:54>> [laughter]
- 30:54>> flashback or something. Go ahead.
- 30:56>> Sorry. How am I feeling?
- 30:58>> Um
- 31:01you are feeling frustrated.
- 31:04>> How do you know?
- 31:05>> Uh you grit your teeth.
- 31:07You raised your hands. You had a face
- 31:11that was very angry.
- 31:12>> Freeze.
- 31:14What are you doing right now?
- 31:16>> Um
- 31:17>> You're making the what error?
- 31:19>> I am attributing.
- 31:21>> Thank you.
- 31:22>> Something I actually don't know how you
- 31:23feel.
- 31:23>> Of course not.
- 31:25I'm a dude. I'm not going to tell you
- 31:26that I feel shame or disappointment. I'm
- 31:29going to act out like I'm angry to get
- 31:31my needs met.
- 31:32>> Oh, so for example, father in a toy
- 31:36aisle,
- 31:37and kids want the expensive thing. You
- 31:40can't afford it. The deeper emotion is
- 31:42shame, but you're going to just erupt at
- 31:46your kids, and it's going to read anger
- 31:47and frustration.
- 31:49>> Great example. Hence, why we need to
- 31:51deactivate, get curious, find out what's
- 31:54happening
- 31:56to build the connection so that we can
- 31:57be helpful to each other. Emotions are
- 31:59data.
- 32:01So, when I'm feeling an unpleasant
- 32:03emotion, it's legitimate.
- 32:05There's nothing wrong with that.
- 32:08As a matter of fact,
- 32:10I've been really thinking about this
- 32:11around my anxiety.
- 32:13And a friend of mine who studies
- 32:14anxiety, we had this long conversation
- 32:16about it, and she said to me, Mark,
- 32:18"Tell me all the things that make you
- 32:19anxious."
- 32:20Well, I'm anxious about fundraising. I
- 32:22got to constantly raise money to keep my
- 32:23research center alive. What else?
- 32:26I'm anxious about the quality of our
- 32:27center's work. I always want it to be
- 32:28the top quality. What else are you
- 32:30anxious about? And I named all these
- 32:31things, and she said, "Well, what do
- 32:33those things have in common?"
- 32:36I'm like, "What are you talking about?
- 32:38She would not listen to me. What do
- 32:40those things have in common?
- 32:44And I had an epiphany.
- 32:47I said,
- 32:48they're all the things that I care about
- 32:49in my life.
- 32:51And she said, exactly. So, why would
- 32:53anxiety be a bad thing?
- 32:55It's telling you that something may not
- 32:57be going exactly right with something
- 32:59that you care about. So, now it's an
- 33:00opportunity to look deeper into that.
- 33:04>> Okay, that's
- 33:05personally
- 33:07why you're here for me.
- 33:09That one story and that one reframe
- 33:12around anxiety is exactly what I needed
- 33:15as a parent right now
- 33:17to send to one of my adult kids. That
- 33:19was like a gift. The third letter of
- 33:23ruler is label. What does that mean?
- 33:26>> And we have got a block for that.
- 33:27So, labeling emotions,
- 33:30so before in understanding, we talked
- 33:32about understanding the causes and the
- 33:33consequences.
- 33:35The differences between, let's say,
- 33:37anger
- 33:39and
- 33:41anxiety. Anger is about injustice.
- 33:44Anxiety is about uncertainty.
- 33:46But now with labeling, we're going to
- 33:48get super precise with our words.
- 33:51>> Mm, okay.
- 33:52>> I'm going to ask everyone who's
- 33:53listening to take a little quiz.
- 33:55>> Okay.
- 33:57>> We have anxiety,
- 33:58stress,
- 34:00pressure,
- 34:02fear,
- 34:04overwhelmed. This is a big quiz.
- 34:06Anxiety,
- 34:07stress,
- 34:09pressure,
- 34:11fear,
- 34:12overwhelmed. What's the difference
- 34:14between anxiety, stress, pressure, fear,
- 34:15and overwhelmed?
- 34:16>> Anxiety is about the future.
- 34:20>> I gave you that one already.
- 34:21>> Okay, I know. [laughter] Okay, but
- 34:22still, that means I'm learning.
- 34:24Uh, stress
- 34:26is about your body state.
- 34:30>> Keep going.
- 34:31>> Okay,
- 34:32uh uh
- 34:34overwhelm.
- 34:39I'm I'm I'm like now starting to panic
- 34:41and I forgot the other two. Overwhelm is
- 34:43I don't know what to do.
- 34:45Pressure is I I I can't handle this.
- 34:49And fear is something bad's going to
- 34:51happen.
- 34:52>> You're pretty good.
- 34:54B+.
- 34:55>> Okay.
- 34:56>> So, anxiety, perceived uncertainty.
- 34:58>> Yep.
- 35:00>> Stressed.
- 35:01Too many demands, not enough resources.
- 35:04>> Mhm.
- 35:06>> Pressure.
- 35:07Something at stake is dependent upon my
- 35:09behavior.
- 35:12Fear.
- 35:13Impending danger.
- 35:15Overwhelmed, saturated with emotion.
- 35:18>> Mhm.
- 35:19>> Now, why does that matter? Why am I
- 35:21trying to get you to be, as we call it,
- 35:22so granular about your feelings?
- 35:25>> can see why this matters and it's very
- 35:27helpful because it applies to something
- 35:29I'm dealing with at work.
- 35:31Where it feels like all five of those
- 35:33things are present. Anxiety, stress,
- 35:37overwhelm, pressure, fear.
- 35:39>> Yep.
- 35:40>> And I think in some way all of those
- 35:42things are present
- 35:45in this situation.
- 35:46>> They could be.
- 35:47>> taking
- 35:49stress, which is too much to do and not
- 35:52enough resources,
- 35:54that is a very different operational
- 35:57problem
- 35:59than having you feel overwhelmed, which
- 36:01is emotionally flooded and I can't do
- 36:03anything.
- 36:04>> Exactly.
- 36:04>> Yes.
- 36:05>> And so that precision is a guide to
- 36:08healthy regulation.
- 36:11That precision is a guide to healthy
- 36:13regulation. Anxiety is about
- 36:16uncertainty around the future. You can
- 36:18take all the deep breaths. You can take
- 36:20all the walks. Guess what?
- 36:22You're going to come back and you're
- 36:23going to ruminate about all all
- 36:25uncertainty.
- 36:27Stress is having too many demands and
- 36:28not enough resources. You can go to the
- 36:29gym and pump it out. Maybe it'll be some
- 36:32immediate relief, but at the end of the
- 36:33day, you got too much on your plate and
- 36:35you can't handle it.
- 36:37So,
- 36:38if you're stressed,
- 36:39either you're going to have to say,
- 36:40Mark,
- 36:41your job never ends.
- 36:43You're going to have to accept this. Or
- 36:45you're going to have to distribute more
- 36:46and get more people to support you.
- 36:47>> Mhm.
- 36:48>> Otherwise, the stress is not going to go
- 36:49away. Period. Here's a quick one for
- 36:52you. So, I did a study with my own
- 36:53students
- 36:54on
- 36:55how they feel.
- 36:57And it's sad. 70% of say they're tired
- 37:00and stressed and bored.
- 37:02And then by the way, this parallels with
- 37:04a big study I did with high schoolers
- 37:06across the nation. 77% of time tired,
- 37:08bored, and stressed.
- 37:09>> [sighs]
- 37:11>> But then, I got really interested in
- 37:13well, do they really know how they're
- 37:14feeling?
- 37:15>> Mhm.
- 37:16>> So,
- 37:18I had them journal.
- 37:20Journal about all the reasons that
- 37:22you're tired and bored and stressed and
- 37:24overwhelmed and all this.
- 37:25What do you think their real emotion
- 37:26was?
- 37:28>> Um
- 37:33despair.
- 37:35>> Their real emotion was envy.
- 37:37>> What?
- 37:38>> Envy.
- 37:40Cuz everything they wrote about about
- 37:41being stressed
- 37:43was social comparisons.
- 37:46They study for less hours and get better
- 37:47grades. They've got better hips. They've
- 37:48got better lips. This one's parents have
- 37:50more connections.
- 37:52And so, they go to the university
- 37:54counseling center
- 37:56and they get treated for stress and
- 37:58anxiety
- 38:00and doing breathing exercises and yoga.
- 38:03And I keep on thinking to myself, I
- 38:04don't know what yoga pose is going to
- 38:05decrease envy. But, no offense to the
- 38:07yoga people out there. I love yoga.
- 38:10Um but the point is is that if we don't
- 38:13really know what we're feeling,
- 38:15then we don't know what to do with our
- 38:16feelings. And if we're kind of
- 38:17un-self-aware,
- 38:19then we're just like, bring me breathing
- 38:20exercise. Like, I don't know what the
- 38:22breathing exercise going to do when
- 38:23you're sitting around thinking like, "Oh
- 38:25my god, everybody's better than I am.
- 38:26Everybody's better than I am." Like, you
- 38:27need cognitive strategies for that. You
- 38:29got to change the dialogue in your head
- 38:32and stop comparing yourself. That's the
- 38:33only thing that's going to decrease the
- 38:34envy.
- 38:35>> So, Dr. Brackett, what is the thing that
- 38:38you need to do if it is envy and
- 38:42comparison that's making you feel sad,
- 38:44stressed, bored, and tired?
- 38:46>> How about gratitude?
- 38:48>> Now, if I'm sad, stressed, bored, and
- 38:50tired, I'm like, "How about you go
- 38:52yourself?" Like, I'm literally, you
- 38:53know, just like you know, cuz you know
- 38:55how people How do I access gratitude
- 38:59if I'm in that spiral?
- 39:02>> You take a deep breath and you say to
- 39:04yourself,
- 39:06"Look at me.
- 39:08Look at where I'm at.
- 39:10What's going right for me?
- 39:11What are the three things today that
- 39:13happened
- 39:14that are actually positive?"
- 39:16And I would tell students like, you
- 39:18know, all respect, like you got great
- 39:19freaking professors. Like, come on,
- 39:21let's have some gratitude here.
- 39:22>> [laughter]
- 39:23>> You hate yourself, but you know, you
- 39:24>> Exactly. Like, let's be honest about who
- 39:26I am.
- 39:26>> It's about exactly.
- 39:27>> [laughter]
- 39:27>> Um, you know, it's not like the food is
- 39:29bad here. It's not like the dorms are so
- 39:31bad. Can we just take a moment and pause
- 39:33and just think about what's going right?
- 39:36Again, that negativity bias just pours
- 39:38over us.
- 39:39Just take a minute
- 39:41and think about something you're
- 39:42grateful for. It just changes the
- 39:44chemistry in your brain.
- 39:46>> Mhm.
- 39:46>> We need to reflect on what's going right
- 39:48and not always on what's going wrong.
- 39:50>> Mhm.
- 39:50>> That's a skill. It's a practice. Just
- 39:52like you brush your teeth in the
- 39:53morning,
- 39:54at the end of the day, when we have
- 39:56dinner together, we do, it sounds
- 39:58cliché, but you know what? We do a
- 40:00gratitude reflection.
- 40:01>> That is so insanely helpful.
- 40:04If you start adopting a practice, if you
- 40:08recognize yourself
- 40:10and being in this loop that we've all
- 40:12been in where you're sad, you're
- 40:14stressed, you're bored, you're tired,
- 40:17maybe the next time you're in that
- 40:19self-criticism beat down spiral, you go,
- 40:23"Whoa, hold on.
- 40:25Let me remember what Dr. Bracket said.
- 40:27Let me look around and find three things
- 40:30that are going well."
- 40:32>> Or it might just be simpler than that.
- 40:34Mark,
- 40:36this feeling is impermanent.
- 40:39You're 56. There have been rainy days,
- 40:41there have been sunny days. Today's a
- 40:43rainy day for legitimate reasons. It's
- 40:45not going to rain forever. But we have
- 40:47to recognize the key element is that all
- 40:49emotions are impermanent.
- 40:52>> They're impermanent.
- 40:53>> They're impermanent.
- 40:54The law of physics says that emotions
- 40:57are ephemeral. They are impermanent.
- 41:00>> Mhm.
- 41:01>> I just say that and I just
- 41:03it makes me feel at ease because I I
- 41:06lean into rainy days more than sunny
- 41:08days.
- 41:09That's a whole, you know, that's a
- 41:10therapy session we won't get into right
- 41:12now.
- 41:12But the point is
- 41:14that I have to use that language. I have
- 41:17to talk to myself and say, "Mark,
- 41:20today is a rainy day.
- 41:22You've had some beautiful sunny days
- 41:24over the last couple of years. Remember
- 41:25they're they're there, too."
- 41:27And how
- 41:28relieving that is.
- 41:29>> Mhm.
- 41:31>> We've gone from recognizing to
- 41:33understanding to labeling, and I want to
- 41:35get to expressing. Can I do that one
- 41:37now?
- 41:37>> Please.
- 41:38>> So expressing emotions,
- 41:40this is bringing us to that last big R,
- 41:43a regulating.
- 41:44Is that there's a lot of discernment
- 41:47in expressing emotions. There's a lot of
- 41:49discernment in me feeling safe
- 41:52psychologically with you, Mel, right
- 41:53here, right now, to be my true self.
- 41:56Like you create the context. I'm in your
- 41:58home right now.
- 41:59And so you're creating a context for me
- 42:01either to be completely open or guarded.
- 42:05Every home is that way. Every classroom
- 42:07is that way. Every workplace is that
- 42:09way.
- 42:10So when we want to express our emotions,
- 42:12we can't just do it.
- 42:14It's It's a skill that is embedded in a
- 42:17context.
- 42:18>> Mhm.
- 42:20>> We also have to know how and when to
- 42:21express emotions. I've gotten this
- 42:24pushback, too, about like, "You're just
- 42:25saying that permission to feel means
- 42:27permission to say whatever you're
- 42:28feeling whenever you want to say." I'm
- 42:29like, "I never wrote that, just to let
- 42:31you know." There are norms in our works
- 42:34there in our workplaces, there are norms
- 42:35in our homes and society.
- 42:38Um and yes, you can be your true self,
- 42:41but is that
- 42:42the most helpful self?
- 42:45You know, if I said everything I was
- 42:46feeling to everybody I was with, I would
- 42:49be a very lonely person.
- 42:50>> I'd be fired
- 42:51>> So.
- 42:51Exactly.
- 42:52>> There you go.
- 42:53>> [laughter]
- 42:53>> The question here is,
- 42:56are we in relationships with people
- 42:59with whom we can be our authentic
- 43:00selves?
- 43:02I can't tell you how many people I talk
- 43:04to, people who are listening right now,
- 43:07and if I said, "Can you tell your loved
- 43:10ones how you really feel?
- 43:13Can you be open and say, 'I'm feeling
- 43:15sad
- 43:16or feeling lonely'?
- 43:18Do you have the courage to talk about it
- 43:19with someone?"
- 43:21Do you know that most people say no?
- 43:23My research shows that about two-thirds
- 43:25of us say no.
- 43:28And this is why we need to help people
- 43:30learn the skills because
- 43:32they don't feel
- 43:33like there is an actual person in their
- 43:35life with whom they can be their true,
- 43:37full-feeling self.
- 43:39>> What is the final R?
- 43:42>> So, the final R of ruler is regulate.
- 43:45It's about regulating our emotions to
- 43:47achieve your goals.
- 43:48>> What does that mean to be regulating
- 43:50your emotion?
- 43:51>> Well, let me ask everyone who's
- 43:52listening and you, what's your
- 43:54definition of emotion regulation?
- 43:56>> Um
- 43:59for me,
- 44:00I think it means to recognize what's
- 44:02happening and to basically try
- 44:06to [laughter] let it
- 44:08rise up
- 44:10and dissipate.
- 44:11>> Okay.
- 44:12>> To try
- 44:14to not let it be
- 44:16leaking all over other human beings.
- 44:18>> Mhm.
- 44:19>> To try to
- 44:22not let my mood or my feelings in the
- 44:25moment dictate the actions that I take
- 44:27next. That's what it means to me.
- 44:31>> Yeah, and that's a great way of thinking
- 44:32about it.
- 44:34Mark the scientist's definition is it's
- 44:37about the thoughts
- 44:39and the actions. So, the things we can
- 44:41do in our heads. I can prevent the
- 44:43anxiety before the presentation because
- 44:45I can get ready for it.
- 44:47I can reduce an unwanted emotion.
- 44:50I can initiate an emotion.
- 44:53I can intentionally try to help you
- 44:54savor your emotions.
- 44:56I can maintain a pleasant emotion. So,
- 44:58like when I leave here today,
- 45:00I'm going to assume that we all think
- 45:02this went well, and I'm going to call
- 45:04people. And I'm going to say, like I had
- 45:06an amazing experience with Mel. And ask
- 45:09me some questions, please. You know, and
- 45:11so that I can think back and and savor
- 45:13it. I think that's important. We tend to
- 45:15just move on. Why? Let's savor it.
- 45:18>> Mhm.
- 45:18>> Or we can boost or enhance emotions.
- 45:21And we do that in the service of all the
- 45:23things that I do my work for, which is
- 45:26we regulate so we have better attention.
- 45:28We regulate so we make better decisions.
- 45:31We regulate so we can have better
- 45:32relationships. We regulate so we can
- 45:33have better mental health. And we
- 45:35regulate so we can achieve our goals in
- 45:36life.
- 45:38And so there are strategies.
- 45:40Should we go through them?
- 45:41>> Yeah, let's start with the ones that are
- 45:42unhelpful that people may reach for and
- 45:45don't realize it's not actually working.
- 45:47And I'll share one.
- 45:48>> Go.
- 45:48>> I recently started to realize that when
- 45:52I would kind of become a volcano or I'd
- 45:54get angry
- 45:56because I feel
- 45:58a sense of injustice.
- 46:00>> Yeah.
- 46:00>> Or I get frustrated because I have unmet
- 46:03expectations, usually by the way that
- 46:05I've not expressed.
- 46:06Um
- 46:08that in the venting, like I just need to
- 46:10get it out. I'm a verbal processor.
- 46:12That's why
- 46:12>> Yeah.
- 46:13>> it just stirs up even more.
- 46:15>> Yeah.
- 46:16>> And so that's one thing. Another one
- 46:19that has been very unhelpful that I used
- 46:21for decades
- 46:22was [laughter]
- 46:23telling myself to not be anxious or
- 46:26telling myself I shouldn't be this way.
- 46:29>> And really rejecting the thing that I
- 46:31was feeling and trying to ignore it.
- 46:35>> Yeah, welcome to America. I think those
- 46:38are many people's go-to strategies. My
- 46:40research shows that there are three big
- 46:42ones that are unhelpful. For everybody
- 46:44who's listening, take a moment and think
- 46:45about it. When you're overwhelmed, when
- 46:47you're stressed, when you're pissed off,
- 46:48what's your automatic go-to unhelpful
- 46:50way of dealing with your emotions? Just
- 46:52think about it.
- 46:53>> an email and venting on people.
- 46:54>> Yeah.
- 46:55>> Bitching to my husband about what some
- 46:56idiot did. Yes, talking about the state
- 46:59of the world and why this is still
- 47:01happening.
- 47:02>> Exactly.
- 47:03>> Yes. Now I'm already feeling actually
- 47:05quite cracked [laughter] up.
- 47:06>> Totally. I'm I'm I I I can't believe I'm
- 47:09going to say this. I get mean.
- 47:11And I hate myself for it, but I just get
- 47:13when I get triggered, I like want to
- 47:14retaliate.
- 47:16And I'm working on it for years, but
- 47:19if I get low enough and angry enough or
- 47:22frustrated enough, it just
- 47:25and I'm like this I'm like I always say
- 47:26to myself, "Mark, you're the director of
- 47:27the center for freaking emotional
- 47:28control. Don't say it. Don't do it,
- 47:30Mark. You have the strategies. You're
- 47:31the expert."
- 47:33And I go for it and it's like ah.
- 47:36But here is the big ones.
- 47:38Avoidance.
- 47:41It's like the person you're having a
- 47:43difficult time with at work, you're
- 47:44like, "I'm just going to not go into the
- 47:45lunch room. I'm going to avoid that
- 47:46person in the hallway."
- 47:48Or I'm just not going to tell the person
- 47:49how I really feel and just it's going to
- 47:51I'm going to bury it. That that also
- 47:53includes the kind of denial, the
- 47:54suppression stuff.
- 47:56The second is eating and drinking.
- 47:59>> Mhm.
- 48:00>> How many of us have
- 48:03had one too many chips or scoops of ice
- 48:05cream
- 48:07or one too many alcoholic beverages?
- 48:08>> Yeah, what do you think the odds are
- 48:09that I had a martini last night after a
- 48:11stressful day?
- 48:12>> [laughter]
- 48:14>> There you go.
- 48:15>> And then I walked in here this morning
- 48:17and leaked all over a bunch of people.
- 48:19>> [laughter]
- 48:20>> Self-awareness is a gift.
- 48:22And the other masterful one, I say that
- 48:25jokingly, is just negative self-talk.
- 48:26>> Mhm.
- 48:27>> We are self-saboteurs.
- 48:29Yeah. Well, I don't think we want to use
- 48:31it.
- 48:31>> Right.
- 48:32>> I think we are gaslighted to use it.
- 48:35Give you a really concrete one of a an
- 48:37example. So, I have a niece who is the
- 48:39love of my life. Her name is Esme. She
- 48:41was adopted from Guatemala.
- 48:43And I speak Spanish and I went to bring
- 48:45her home back 21 years ago. She just
- 48:47graduated college. I'm very proud of
- 48:49you, Esme.
- 48:50She is dark-skinned. She's Latina.
- 48:53She was in a very white area of New York
- 48:54State. And in kindergarten,
- 48:57some kid said to her, "You're a
- 48:58different color than your mother. That's
- 49:00disgusting."
- 49:02Now, of course, her mother called me and
- 49:04said, "You better get up here cuz I'm
- 49:06going to get in my car and I'm going to
- 49:07run over that kid. I'm going to run over
- 49:08the mother." I'm like, "Take a deep
- 49:09breath. Uncle Mark, road trip."
- 49:13Now, when I got to their home,
- 49:15this is the love of my life, this
- 49:165-year-old girl. To And I know what it's
- 49:19like cuz I was terribly bullied as a
- 49:20kid.
- 49:21I knew that I had to be her emotional
- 49:23ally.
- 49:25I knew that I had to help intervene cuz
- 49:27she was already saying, "I don't want to
- 49:28go to school. I hate school. I don't
- 49:29want to go to school." She was already
- 49:30questioning her skin color, "Why am I
- 49:32this and who's Why are you my mother?"
- 49:33And
- 49:35in that moment,
- 49:38which was a difficult moment for our
- 49:39family,
- 49:40I had to figure out a way to connect
- 49:41with this young woman
- 49:43and in her 5-year-old language,
- 49:46tell her that no one has the right to
- 49:47define your reality.
- 49:49Now, if she were Uncle Mark in his 40s
- 49:52at the time,
- 49:53he would have the courage to say, "Wait
- 49:54a minute. Like, who do you think you are
- 49:56talking to me that way? I love myself.
- 49:59You don't have that power."
- 50:00She's five.
- 50:01>> Yeah.
- 50:02>> Do you see what I'm saying, how
- 50:03important it is?
- 50:04>> We have to build the skill early.
- 50:07And so, this young girl,
- 50:08with her uncle and her parents and other
- 50:10people were really trying to help her
- 50:12reframe,
- 50:14build more positive self-talk, recognize
- 50:15that our family has different skin
- 50:17colors and tones, and it's okay, and
- 50:20that we love her, and that she's going
- 50:21to be okay, and etc.
- 50:24But, imagine no intervention there.
- 50:27>> Mhm.
- 50:28>> Imagine no one noticing.
- 50:31We were intentional about providing her
- 50:33that support so she could reframe and
- 50:36have more positive self-talk. So, our
- 50:38negative self-talk starts early,
- 50:41and it doesn't come from within.
- 50:43It comes from without.
- 50:45It's our parents saying, "Why you
- 50:46wearing those pants? And why you doing
- 50:48that?" And all that negativity about
- 50:51color, about your height, about your
- 50:52weight, about the way you walk, the way
- 50:55you talk, the way you do your homework,
- 50:57everything.
- 50:58And from what I gather,
- 51:01other than the work I do and some others
- 51:02do, there's nobody intervening and
- 51:05helping parents and children
- 51:07notice and say, "Wait a minute.
- 51:09We need to not be self-sabotaging. We
- 51:11need to be self-compassionate."
- 51:14I wake up every single morning
- 51:18with a mindset that today is the first
- 51:19day of the rest of my life.
- 51:21>> Mhm.
- 51:22>> Today is a day that I can
- 51:24start the journey to be the best version
- 51:26of myself.
- 51:27I mean, I just think we have to have
- 51:29that mindset about life.
- 51:31Otherwise, we just get stuck, and we're
- 51:32endlessly stuck, and we're endlessly
- 51:34like trying to fix. There's nothing to
- 51:35fix.
- 51:36>> Mhm.
- 51:37>> Only learning.
- 51:39>> Why is that mindset so important? What
- 51:41has it done for you?
- 51:44>> What it does for me is it allows me to
- 51:46set goals to be the better version of
- 51:49myself that day.
- 51:51>> And it's like, you know, Mark, you said
- 51:52that to your partner, not cool. Like,
- 51:55let's think about that a little bit.
- 51:56Like, what what what need
- 51:58did you have that was unmet
- 52:00that made you project or displace that
- 52:02crap on on him?
- 52:04And so,
- 52:06for me, it's an opportunity to grow.
- 52:08It's an opportunity to
- 52:10flourish.
- 52:11And
- 52:12as a kid who had a lot of trauma,
- 52:15and I I walk around the world and I see
- 52:17the data and how many people have
- 52:19experienced trauma,
- 52:21and how how many people have stay stuck
- 52:23in that trauma,
- 52:26I just feel
- 52:27like
- 52:29that's not the way life should be. Life
- 52:30is about moving forward.
- 52:31>> Mhm.
- 52:32What are the research-backed strategies
- 52:35that are effective for regulating an
- 52:37emotion?
- 52:38>> Yeah.
- 52:39Number one
- 52:41is the permission to feel.
- 52:43>> Okay.
- 52:43>> You got to just
- 52:45it's okay.
- 52:46I'm feeling it. No big deal.
- 52:48Number two,
- 52:50build the vocabulary.
- 52:52We got there.
- 52:53Number three,
- 52:55you have to learn how to deactivate. You
- 52:57do have to build the space. So, if you
- 52:59get annoyed with someone here before you
- 53:01go home,
- 53:02sometimes you don't have access to those
- 53:04cognitive strategies right away. So,
- 53:06maybe it's taking a walk around the
- 53:07block, maybe it's taking a deep breath,
- 53:09maybe it's a little meditation. It's
- 53:11whatever works for you.
- 53:12For me, it's breathing.
- 53:14I just take some breath and like
- 53:16>> [snorts]
- 53:17>> Okay.
- 53:18And then I can activate my best self.
- 53:21So, just to it goes from attitude of
- 53:23permission to feel
- 53:25to having the vocabulary
- 53:27to knowing how to deactivate to the
- 53:29cognitive strategies. One of my favorite
- 53:31go-to strategies is temporal distancing.
- 53:34It's a fancy way for saying
- 53:37how am I going to feel about this in a
- 53:38month?
- 53:39So, I'm triggered by everything, just so
- 53:41you know.
- 53:42Um I just I am. Like, I I especially I
- 53:44grew up with a father who was like
- 53:46cheap.
- 53:47Like, why are we buying that? That's
- 53:48ridiculous. So, we go shopping and, you
- 53:51know, my partner wants the organic
- 53:53organic almond milk. I'm like, that's
- 53:55ridiculous.
- 53:56>> [laughter]
- 53:56>> Why am I spending $7 on milk? Are you
- 53:59out of your mind?
- 54:00And then I realized like, hey, I'm not
- 54:02my partner's father. Oh, yeah. That's
- 54:04right.
- 54:05Everybody can buy whatever milk they
- 54:07want to buy. It's not like control
- 54:08freak, shut up, control freak.
- 54:11But sometimes I have to take go down
- 54:13another aisle, take a deep breath, and
- 54:15be like, Mark,
- 54:16is it worth your relationship? This
- 54:18freaking almond milk? Like, this is
- 54:19ridiculous. Are you really going to be
- 54:21even remember that you bought the almond
- 54:22milk in a week from now? No. Let it go.
- 54:26So, that It's like you build in time.
- 54:29Or you create the time.
- 54:30>> Mhm.
- 54:31>> One of my ultimate favorites is a
- 54:33relational one.
- 54:34I don't know about you. Have you ever
- 54:35been in a meeting with someone
- 54:37that you just their energy is really
- 54:41uncomfortable?
- 54:42>> Yeah.
- 54:44>> was like this a lot. He would get
- 54:45triggered when we were at family
- 54:46gatherings,
- 54:47and then all of a sudden he'd like go in
- 54:48the attack mode.
- 54:49>> And then you feel like, oh my god, what
- 54:51are we going to do? Oh my god. Yes, like
- 54:53I have no control here.
- 54:54>> Yeah. You create a picture frame. So,
- 54:56let's imagine right now, for listeners,
- 54:57I'm with Mel, and Mel is saying like,
- 54:59Mark, I think your stuff is
- 55:01And I'm like, I can't believe this is
- 55:03happening right now. And so, I could
- 55:05like just sit here and absorb it all,
- 55:07and be like, oh my god, my life is over.
- 55:105 million people are going to listen to
- 55:11Mel tell me that my life my my life's
- 55:13work is meaningless.
- 55:15Okay, Mark.
- 55:16A, she didn't say it. B,
- 55:19make a little picture frame. So, I
- 55:20literally make you into a movie.
- 55:22>> Okay.
- 55:23>> And I
- 55:24observe you
- 55:26as opposed to absorb you.
- 55:29Observe versus absorb.
- 55:32>> Wow.
- 55:33>> it?
- 55:33>> Yes. I
- 55:37need this.
- 55:38>> We all need it.
- 55:39>> And I especially need it
- 55:41when I see clips
- 55:44from the news.
- 55:45>> Yeah.
- 55:45>> Because it's so activating to see
- 55:49certain people
- 55:50>> Mhm.
- 55:51>> and certain headlines and I absorb it.
- 55:55>> Me too.
- 55:55>> versus observing.
- 55:58>> Yes.
- 55:59>> Where there is this distance.
- 56:01>> Correct.
- 56:02It's spatial distance.
- 56:05So when my father would say thing like,
- 56:07you know Mark, you think your blank
- 56:08doesn't stink now that you're a
- 56:09professor.
- 56:10And I would be like, okay, this is going
- 56:12to be a fun night. But this is going to
- 56:14be a B-level movie and I'm just going to
- 56:16watch my father go on his rampage and
- 56:18just wow.
- 56:20Gosh, I wish he had an emotion education
- 56:22when he was young. Gosh, it would have
- 56:24been nice for him to learn some skills.
- 56:25Wow.
- 56:26It's a great movie.
- 56:28And so I would just talk about it
- 56:30while I am observing it.
- 56:33>> Mhm. To yourself.
- 56:35>> him
- 56:37to
- 56:38bring that into my life.
- 56:40It's a beautiful technique and it works.
- 56:42>> beautiful and what I just realized is
- 56:45that when I'm saying let them
- 56:48in a moment where somebody is very
- 56:51triggering or they're activated,
- 56:54I've never thought about it like the
- 56:55movie, but I'm basically queuing myself
- 56:58to recognize
- 57:00who I'm dealing with
- 57:02>> Yeah.
- 57:02>> take a step back emotionally and remind
- 57:05myself, I can't control this. This
- 57:06person's acting like an 8-year-old
- 57:07throwing a tantrum. I'm just going to
- 57:08let them.
- 57:09>> So you're that's actually really cool
- 57:10because I've read your book, which I
- 57:12think is wonderful.
- 57:13And I have applied my own work
- 57:16to your work and I we're aligned 100%
- 57:19there because when you are letting them,
- 57:22you still have to regulate your
- 57:23feelings.
- 57:24It's not like you just let them and be
- 57:26like, whatever.
- 57:27You have to manage your own experience
- 57:30with that person and allow them allow
- 57:32the disengagement or or
- 57:35let them relationship go to in a
- 57:36different direction or
- 57:38whatever it is, but that takes some
- 57:40personal work.
- 57:41>> Well, what I realized is that
- 57:45before being able to say let them as a
- 57:47way to create the distance between me
- 57:50and somebody else and observe what's
- 57:51happening,
- 57:53I couldn't actually regulate my own
- 57:56emotions because I was so their
- 57:59leakiness
- 58:00>> Mhm.
- 58:00>> and my reaction to
- 58:02>> and now I'm just reacting to that.
- 58:04>> Yeah.
- 58:05>> I
- 58:06couldn't actually regulate myself.
- 58:08And it was it's the the distance that
- 58:11you're talking about of observing
- 58:12whether it's in yourself or someone else
- 58:15and these tools that you're talking
- 58:16yourself where you start to talk to
- 58:17yourself or you notice it in a picture
- 58:21frame. You go, "Okay, interesting.
- 58:23Acting like a toddlers, 6 years old.
- 58:26It's very interesting that a
- 58:2970-year-old person's doing this right
- 58:30now. Okay. And not my job to manage.
- 58:33Going to let them, you know? And and it
- 58:35helps me stay over here. I think about
- 58:37it like snow globes.
- 58:39Like when somebody gets super emotional,
- 58:41there's all this agitation that gets
- 58:43shaken up and the tools you're teaching
- 58:46us can allow you to keep that stuff in
- 58:50their snow globe from hitting you.
- 58:53And from recognizing that you can choose
- 58:56to try to comment, but you don't have
- 58:58to.
- 58:58>> I remember you know, back a a number of
- 59:01years ago, I was giving a speech and
- 59:03this other person who was mean
- 59:06gave a speech after me. I had given a
- 59:08speech and I was really being heartfelt
- 59:10about my bullying experience as a kid.
- 59:14For some reason the second presenter
- 59:15thought they were like a smart ass and
- 59:18before they began their talk which was
- 59:19right after mine, he got up he's like
- 59:21shows this video of a boy being bullied
- 59:23and he goes, "That was more before he
- 59:25got his black belt."
- 59:27Now, in that moment, I was crushed. And
- 59:29here was like a 40-something-year-old
- 59:31man in the front of 300 people. I was
- 59:33off to the side. I literally
- 59:34transgressed to being 12.
- 59:37It was mind-blowing. I'm like, "Wow, I
- 59:40just want to
- 59:42And so,
- 59:45I had a moment in my life
- 59:47where I had to make a choice. I wasn't
- 59:49going to run his Asian game. I was going
- 59:50to think I had this visual of me like I
- 59:51cuz I'm a fifth-degree black belt. I was
- 59:53going to run his Asian with a flying
- 59:54sidekick and
- 59:55knock him out. [laughter]
- 59:56That was like my like my authentic self.
- 59:59My best self, on the other hand, said,
- 1:00:01"Mark, let's wait."
- 1:00:03But afterwards,
- 1:00:06I really had to go up to this person
- 1:00:08and I had to make it clear
- 1:00:10that what they said
- 1:00:13was not only an embarrassment for
- 1:00:14themselves, but for the community. And
- 1:00:16that it was like
- 1:00:19like you're done. Like this will never
- 1:00:20happen again. I You know how much work
- 1:00:22that took? Oh my gosh. The courage
- 1:00:26to just be like, "I got to give this
- 1:00:28person feedback in terms of the way they
- 1:00:30treated me, and it was embarrassing and
- 1:00:32gross."
- 1:00:33Whether you do anything about it or not
- 1:00:35is not my control.
- 1:00:36But I have to have the courage and the
- 1:00:38skill to go up to you and say, "Never
- 1:00:40again."
- 1:00:41>> What I love about that is you
- 1:00:44are using all the tools you talked
- 1:00:46about,
- 1:00:47and then you're choosing a way to behave
- 1:00:50that makes you really proud of yourself.
- 1:00:52It's almost a way for you to be your own
- 1:00:54Uncle Marvin.
- 1:00:55>> Yes.
- 1:00:56>> It's so beautiful.
- 1:00:57Your work is so important, and I am
- 1:01:02grateful
- 1:01:04that you made the time to be here with
- 1:01:07us, to explain all this, and there's so
- 1:01:12much that I have absorbed, and I cannot
- 1:01:15wait to apply this.
- 1:01:17And so, just personally, I want to say
- 1:01:19thank you.
- 1:01:20If you
- 1:01:22after all of these incredible tools and
- 1:01:25insights that you've taught us today, if
- 1:01:27you
- 1:01:29could identify what is the one takeaway
- 1:01:33that you would want somebody to walk
- 1:01:34away with
- 1:01:36after listening?
- 1:01:37>> I want people to leave realizing they
- 1:01:39have the power
- 1:01:42to choose the response
- 1:01:45in their lives. I want people to leave
- 1:01:48knowing that emotional intelligence
- 1:01:51is not a fixed trait. You weren't born
- 1:01:52that way. It's a learned skill. We can
- 1:01:55learn to recognize our emotions better
- 1:01:58and other people's. We can learn to
- 1:01:59understand them. We can learn to label
- 1:02:01them, express them, and regulate them in
- 1:02:03ways that can help us to achieve all of
- 1:02:05our goals, to build the best possible
- 1:02:07relationships, to have the well-being
- 1:02:09that we want, and I do believe that
- 1:02:12these skills help us
- 1:02:14to ensure that our dreams come true.
- 1:02:17>> Dr. Marc Brackett, what are your parting
- 1:02:19words?
- 1:02:21>> My parting words
- 1:02:23are please give yourself permission to
- 1:02:25feel.
- 1:02:27Please give everyone you love and even
- 1:02:29the people you don't love that much
- 1:02:30permission to feel.
- 1:02:33And
- 1:02:35build that toolbox of strategies to help
- 1:02:37you manage the full range of emotions so
- 1:02:39that you can have emotional freedom
- 1:02:41and achieve your goals.
- 1:02:45>> Well,
- 1:02:46Dr. Brackett, I
- 1:02:49have such a deep admiration
- 1:02:53for you.
- 1:02:54>> I appreciate that.
- 1:02:56>> And I think your work is a real gift.
- 1:02:59Thank you for sharing it with us today.
- 1:03:02>> Thank you for giving me the opportunity.
- 1:03:04>> You're welcome.
- 1:03:05And I also want to thank you for giving
- 1:03:07us the gift of your time. I know there
- 1:03:10is so much that you took away from this
- 1:03:13and that you are going to share with
- 1:03:14people that you care about and that
- 1:03:16you're going to start applying in your
- 1:03:17life and I'm so excited for you to have
- 1:03:20these tools and to have all of the
- 1:03:22wisdom from Dr. Brackett.
- 1:03:25And in case nobody else tells you today
- 1:03:27as your friend, I wanted to be sure to
- 1:03:28tell you that I love you and I believe
- 1:03:30in you and I believe in your ability to
- 1:03:32create a better life. And as Dr.
- 1:03:34Brackett said, when you give yourself
- 1:03:37permission to feel, when you start to
- 1:03:39use some of the tools that you learned
- 1:03:41about today to better understand
- 1:03:42yourself, to better understand the
- 1:03:44emotions that you're feeling,
- 1:03:46you're going to experience a level of
- 1:03:48freedom that you deserve and you're
- 1:03:50going to start seeing yourself and your
- 1:03:52entire life in a different light.
- 1:03:53[music] I'll see you in the next
- 1:03:54episode. I'll welcome you in the moment
- 1:03:56you hit play.
- 1:03:57Alrighty, thank you for watching [music]
- 1:03:59all the way to the end on YouTube. And
- 1:04:02if you're wondering, Mel, what should
- 1:04:03[music] I watch next? You're going to
- 1:04:05love this episode. Check it out.
About this transcript
This page contains the full transcript of How to Master Your Emotions & Never Get Angry or Bothered by Anyone by Mel Robbins, generated from the public captions YouTube serves with the video. The transcript has 11,231 words across 2,023 segments, with the original timestamps preserved so you can click any line to jump to that moment in the embedded player.
What you can do with it
Use the transcript to take notes, quote the speaker, build a study guide, generate a summary with ChatGPT or Claude via the YouTube Summary tool, or export it as a timed subtitle file with YouTube to SRT. You can also re-open it in the transcriber to translate the transcript into 100+ languages.
Free YouTube transcript tool
YouTube2Text is a free YouTube transcript generator — no signup, no daily limit. Paste any YouTube link and get the full transcript instantly, with timestamps, click-to-jump, translation to 100+ languages, AI prompts for ChatGPT, Claude, and Gemini, and exports to TXT, SRT, VTT, or Markdown.