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How to improve as a teacher and as a researcher - a conversation with Professor Priscilla Dunk-West — Transcript

by Tara Brabazon · 3,649 words · 577 segments · language en · Watch on YouTube

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  1. 0:01[music]
  2. 0:05>> There are influences all around us
  3. 0:08selling protein powder, weird contour
  4. 0:12eye shadow that transforms us into an
  5. 0:14extra from Battlestar Galactica, and
  6. 0:16those people on LinkedIn that appear to
  7. 0:18be selling us something, but we're never
  8. 0:21really sure what the product is.
  9. 0:23Seemingly, the person is the product.
  10. 0:27So, what happens to academics in this
  11. 0:30type of environment? How do we learn?
  12. 0:32How do we improve as a teacher and as a
  13. 0:36researcher?
  14. 0:37All sorts of courses and mentoring
  15. 0:40programs are available, but what works?
  16. 0:44This week, we talk with Priscilla about
  17. 0:46her career and how she embedded learning
  18. 0:49in it to reach her goals.
  19. 0:53A fascinating one. Let's talk with
  20. 0:54Priscilla now.
  21. 0:58>> [music]
  22. 1:03>> Priscilla, as always, and I have missed
  23. 1:05you and everybody's missed you, but can
  24. 1:06I say, as always, this is a tough
  25. 1:08conversation about how we improve as
  26. 1:12academics in teaching and research? And
  27. 1:14we now have an environment in our
  28. 1:16universities where consultants are sort
  29. 1:19of brought in
  30. 1:21to offer professional development
  31. 1:22programs. So, these people are often
  32. 1:25outside of the university environment,
  33. 1:27outside of education often, and are
  34. 1:30brought in to teach academics about
  35. 1:32teaching or about learning, about
  36. 1:34research, or about impact, or about
  37. 1:36writing, or publishing. Now, I I wonder
  38. 1:39what your view is on that. When do you
  39. 1:41think these sessions from outsiders of
  40. 1:44our sector are useful, and when should
  41. 1:47support and expertise be offered by
  42. 1:50academics within the organization?
  43. 1:53>> Mhm.
  44. 1:54I know, it's a funny one, isn't it? But,
  45. 1:56how did we get here? Where we've got
  46. 1:59Yeah, it's interesting. I think it's
  47. 2:01interesting. Look, I think consultants
  48. 2:03in terms of delivering that training or
  49. 2:06education
  50. 2:08can be useful, right? Just like reading
  51. 2:10an article or watching a film or you
  52. 2:13know, it can be useful to our reflexive
  53. 2:15engagement with ourselves as educators.
  54. 2:17So, I don't think it's not helpful. I
  55. 2:20think it can be really helpful. It can
  56. 2:21offer a fresh perspective.
  57. 2:23And that outside perspective, I think is
  58. 2:26often helpful in in that it offers a a
  59. 2:29new or different lens. Maybe it's coming
  60. 2:32from more of a corporate perspective,
  61. 2:33which is always interesting, or a
  62. 2:35community-based perspective.
  63. 2:37>> Nice. Nice.
  64. 2:38>> But I do think that I do think that
  65. 2:40sometimes
  66. 2:42And I don't know if this is an
  67. 2:44Australian thing, but we have this this
  68. 2:46idea that that outside is better. That
  69. 2:49you know, the further away the better.
  70. 2:52And so
  71. 2:54>> [laughter]
  72. 2:54>> uh sometimes looking in the institution
  73. 2:57and realizing that you've got fabulous
  74. 2:59superstars in teaching and learning or
  75. 3:01fabulous people who who are doing all
  76. 3:02this fun stuff with creative methods or
  77. 3:05you know, something different with
  78. 3:06research in the institution. So, I think
  79. 3:09having a scan of the institution
  80. 3:12at that first level is really important.
  81. 3:16And often, I think there's people within
  82. 3:18the institution who are probably doing
  83. 3:19gigs as a consultant for other
  84. 3:21institutions. So, yeah, I think I think
  85. 3:24looking at the landscape, seeing what
  86. 3:26expertise is there, but also not
  87. 3:28dismissing the idea of consultants as
  88. 3:32not at all ever helpful. I think that I
  89. 3:35think that, you know, we can we can look
  90. 3:38outside the institution for a fresh
  91. 3:41perspective. And if we're constantly
  92. 3:43in that bubble of our own institution,
  93. 3:45that can sometimes feel a bit airless.
  94. 3:49>> Very strong. And can I say I loved what
  95. 3:51you suggested there about involving
  96. 3:54training from colleagues in the
  97. 3:55community, too. So, we talk a lot about,
  98. 3:58particularly at the moment, particularly
  99. 3:59in the United Kingdom, impact and
  100. 4:00engagement and stakeholders and so
  101. 4:03forth. And I think we talk about
  102. 4:05stakeholders rather than two
  103. 4:06stakeholders. And that's a great example
  104. 4:08where bringing in a consultant, a
  105. 4:11stakeholder, a community representative
  106. 4:14to speak through their needs would be
  107. 4:16profound.
  108. 4:18>> Mhm. Absolutely. Yeah, and that that
  109. 4:20perspective of people with lived and
  110. 4:22living experience, I think that we have,
  111. 4:24particularly in social work, but
  112. 4:25bringing in students into those spaces,
  113. 4:28too. You know, what does it feel like to
  114. 4:29be taught or what does it feel like as a
  115. 4:31student with a disability? What what
  116. 4:33what do they need in terms of their
  117. 4:36specific disability? So, sometimes
  118. 4:38some of that specialist knowledge, that
  119. 4:40upskilling about particular
  120. 4:42um
  121. 4:43developments that are more sort of
  122. 4:45cutting edge, they can come from the
  123. 4:47institution, but also from consultants
  124. 4:49as well who might be going out and and
  125. 4:51delivering training about a very niche,
  126. 4:53nuanced topic that might be relevant to
  127. 4:56other sectors aside from education.
  128. 4:59>> Love that. That's You've convinced me
  129. 5:01again, okay. I was a bit I was a bit
  130. 5:02staunch. I've I've I've suffered I've
  131. 5:04suffered a lot of I've ever told you the
  132. 5:06the weirdest story when there was a a
  133. 5:08leadership problem in one of the
  134. 5:10regional universities. I was at a couple
  135. 5:12of the heads of school didn't get on.
  136. 5:14And so, they brought in a consultant
  137. 5:16who who trains prison guards.
  138. 5:20And and conflict management between
  139. 5:22prison guards. And so, I was very
  140. 5:24interested in the translational
  141. 5:26knowledge that comes from training
  142. 5:28prison guards into heads of schools in a
  143. 5:30regional university.
  144. 5:32And I never I never really got the
  145. 5:33answer to that question, Priscilla,
  146. 5:34mate. So,
  147. 5:35>> Did Did it work? Did it work is the the
  148. 5:37question. Did were they successful?
  149. 5:40>> No, at the end of the three days in the
  150. 5:41airless room, those two heads of school
  151. 5:43still hated each other's guts, sadly.
  152. 5:45So, so the the the
  153. 5:46>> They needed a relationship counselor or
  154. 5:48someone some some other kind of
  155. 5:50>> Yes.
  156. 5:51>> area of expertise.
  157. 5:52>> The the prison guard discourse didn't
  158. 5:54quite translate effectively. So, that's
  159. 5:56that was a great show. So, that's why
  160. 5:57I'm always going, "Right. Okay. What's
  161. 5:59the translatable skills here?" Right.
  162. 6:02So, when you and I'm going to ask you a
  163. 6:03personal question now and again there
  164. 6:05may not be an answer here. Answer it all
  165. 6:07as always to your level of comfort. But,
  166. 6:09when you look back on your career,
  167. 6:11Priscilla, how did you improve your
  168. 6:14teaching or your research? Was there
  169. 6:16sort of a key bit of information or
  170. 6:18knowledge that enhanced or lifted your
  171. 6:22understanding of curriculum, curricular
  172. 6:24design, teaching, learning, or research?
  173. 6:26Did Was there an intervention that made
  174. 6:28a difference?
  175. 6:30>> When I first started Yes. Yes, I think
  176. 6:33so. When I first started teaching, it
  177. 6:35was there I was in Whyalla. So, I was in
  178. 6:38rural South Australia. And
  179. 6:40>> Great job.
  180. 6:41>> engineering students and IT students how
  181. 6:44to use English in their written work and
  182. 6:47like how they use language like it was a
  183. 6:49sort of language
  184. 6:51Um
  185. 6:52>> Wow.
  186. 6:52>> uh unit and I was so intimidated and so
  187. 6:57it was my first you know, I only had an
  188. 6:58honors degree in English.
  189. 7:00And I was so intimidated and so nervous
  190. 7:03and I used to like my voice used to
  191. 7:05shake and I'd go bright red and I'd just
  192. 7:07stand there and I'd think, "I've just
  193. 7:08got to get through it." Um [snorts] I've
  194. 7:10just got to get through it. And it was
  195. 7:12it was it was when
  196. 7:14I think I used to lecture at night and
  197. 7:17the engineering students one time
  198. 7:18brought in beers into the classroom. I
  199. 7:21was like, "Guys, beers in the bin." And
  200. 7:24they were like, "Oh, sorry. Sorry,
  201. 7:25Priscilla." You know, they were big big
  202. 7:27big dudes. And it was then that I
  203. 7:31started to kind of go, "I can kind of be
  204. 7:33myself and be a bit informal and go
  205. 7:36actually no, cut it out." You know, that
  206. 7:38sort of stuff.
  207. 7:39And then they'd ask me you know,
  208. 7:40questions about you know, where I was
  209. 7:42from and and I just I started to then
  210. 7:45engage with this idea that teaching
  211. 7:47isn't putting on a performance,
  212. 7:49but there's needs to be something about
  213. 7:51your authentic self that comes through.
  214. 7:54Um but then I sort of got myself into
  215. 7:56knots about teaching and used to
  216. 7:57overthink and and worry that things
  217. 8:00didn't go well and was really really
  218. 8:03really
  219. 8:05critical of myself. And I remember I
  220. 8:07used to say to a colleague,
  221. 8:09um you know, I don't know if my
  222. 8:11teaching, you know, and they just said,
  223. 8:13"Who cares?" They used to say to me,
  224. 8:14"Who cares?"
  225. 8:16And at the same it was around the same
  226. 8:18time that I was engaging with lots of um
  227. 8:20women academics in social work and they
  228. 8:22used to they used to say like teaching
  229. 8:24is often seen as women's work. And so I
  230. 8:26got this gendered lens and went,
  231. 8:28"Huh, maybe you can be too reflexive in
  232. 8:31a critical way that of yourself.
  233. 8:34And maybe it's more about
  234. 8:36letting go rather than trying to
  235. 8:38control. So, letting go of this idea of
  236. 8:41being the perfect teacher, but just this
  237. 8:44who cares? Like in the scheme of things,
  238. 8:46who cares that you had a bad class?
  239. 8:49You're you're doing your job, you're
  240. 8:50slogging away, you love it, you're
  241. 8:51passionate, and that will sustain you.
  242. 8:54And so, yeah, I think those three sort
  243. 8:56of moments
  244. 8:57>> Wow.
  245. 8:58>> for me helped me improve my teaching.
  246. 9:01>> Giving yourself the permission to to be
  247. 9:03a whole human is is a great teaching and
  248. 9:07life learning andragogical moment, I
  249. 9:09think.
  250. 9:10>> Yes, and also just recognizing that
  251. 9:13your teaching identity evolves over
  252. 9:16time. It is different with different
  253. 9:18cohorts. It is different in different
  254. 9:20classrooms. There's different dynamics,
  255. 9:22and that that's okay. It's a movable
  256. 9:25identity that shifts over those
  257. 9:27contexts.
  258. 9:28And it's okay to get things wrong. It's
  259. 9:30okay that you might do an exercise that
  260. 9:33doesn't work.
  261. 9:34>> Yeah. And the great thing the great
  262. 9:36lesson for teachers is always teaching
  263. 9:38learning is not about you.
  264. 9:40>> Yeah.
  265. 9:40>> It's about the students. Start with the
  266. 9:42students are. That's what matters.
  267. 9:44Powerful. Wow, that's amazing.
  268. 9:46>> Now, let's let's go there. And again,
  269. 9:48this is one of those words I'm just
  270. 9:49going to take a breath. Mentoring.
  271. 9:52Now, you're much nicer on this. You're a
  272. 9:53very decent ethical lovely human being.
  273. 9:55But mentoring programs still dominate
  274. 9:58our university and often with specific
  275. 10:00focus on early career researchers or
  276. 10:02women or LGBTQ I scholars. Now, I've
  277. 10:06never asked you this question. What is
  278. 10:08your view of these programs and when do
  279. 10:11you think they're useful?
  280. 10:13>> I personally have never found mentoring
  281. 10:17useful. I've been paired up with
  282. 10:19somebody as as an early career
  283. 10:21researcher a couple of times and have
  284. 10:23had coffee with people like other women
  285. 10:26and they've said things like, "Oh, yeah,
  286. 10:29no, I was just lucky cuz I was working
  287. 10:30with a bunch of people and then we got
  288. 10:32an ARC and then da da da." And it's
  289. 10:33like, "Well, how does
  290. 10:34>> [laughter]
  291. 10:35>> that help to me? What do I do with
  292. 10:36that?"
  293. 10:38>> Wow.
  294. 10:38>> And so And [clears throat] the other
  295. 10:40thing was that in both instances they
  296. 10:42were from the pure sciences. So, it just
  297. 10:45we didn't have a common language. We
  298. 10:47didn't have a common way to think about
  299. 10:49research.
  300. 10:51You know, it is completely different
  301. 10:53context and
  302. 10:54And so, I suppose
  303. 10:57as from a being on the receiving end of
  304. 11:00mentoring
  305. 11:02in those very two I mean, I don't know
  306. 11:03if you can count that, but it was a
  307. 11:05mentoring meeting that I had. Um that
  308. 11:07wasn't helpful to me at all. Like, I get
  309. 11:10inspiration by
  310. 11:12um talking to other people, connect
  311. 11:15making connections, thinking,
  312. 11:18understanding the context in which I
  313. 11:20work, understanding the rules, seeing
  314. 11:22what other people do, seeing that seeing
  315. 11:24how other people kind of push past the
  316. 11:27boundaries.
  317. 11:27>> Lovely.
  318. 11:28>> So, some of the public intellectual sort
  319. 11:31of stuff that I really love, you know,
  320. 11:32the
  321. 11:33the kind of like what we're doing here,
  322. 11:36we're kind of talking about our work. Um
  323. 11:39that sort of stuff to me is
  324. 11:40inspirational. However, I will say I do
  325. 11:44think there are some people who would
  326. 11:45probably say that I was their mentor.
  327. 11:47>> Yeah.
  328. 11:48>> Um or that I had a mentor role, but it's
  329. 11:51much less formal and it's more me being
  330. 11:55a cheerleader for their careers and just
  331. 11:58kind of
  332. 11:59really trying to offer advice, you know,
  333. 12:03from my experience. So, it's more of a
  334. 12:05personal thing rather than a formal sort
  335. 12:08of
  336. 12:09um
  337. 12:10a structured thing where somebody's
  338. 12:11matched you with somebody else. It's
  339. 12:13more of a
  340. 12:14it's emerged through relationships where
  341. 12:16I've had um you know, a role as a PhD
  342. 12:20supervisor, for example, or um I've
  343. 12:22worked with somebody or I've supervised
  344. 12:25somebody. And so, that's that's I think
  345. 12:28more of that mentor role that I play.
  346. 12:30So, I'm mixed about it. I don't know.
  347. 12:32>> But I think you're wonderful on that see
  348. 12:33that cuz again, always with you it's
  349. 12:35authentic connectivity. That's the key.
  350. 12:39>> And I think the problem we've got when
  351. 12:41when particularly women are in mentoring
  352. 12:43situation, the assumption is if you have
  353. 12:46a vagina and this other person has a
  354. 12:48vagina, then the vaginas intrinsically
  355. 12:51mean there's something in common. You
  356. 12:52might be radically different
  357. 12:53disciplines, all sorts of different life
  358. 12:56experiences. And I'm not sure one
  359. 12:58sociological variable is enough to build
  360. 13:01that connective tissue. And I think it
  361. 13:03can also reify situations, particularly
  362. 13:06since women have experiences now are so
  363. 13:08incredibly diverse. And assuming that
  364. 13:11that that can simply move into something
  365. 13:14of relevance to another woman, I think
  366. 13:16is almost a bit of meta-sexism, really.
  367. 13:18>> Mhm. And and you know, a woman who's
  368. 13:21cisgender is not going to you know, like
  369. 13:23all of the variables. So, this, you
  370. 13:25know, intersectionality is so important
  371. 13:28in this space. But, also class is such a
  372. 13:30big
  373. 13:32big, you know, one of those identity
  374. 13:34markers. And for me as first in family
  375. 13:37um to go to university
  376. 13:39um
  377. 13:41I just had you know, I had I know people
  378. 13:43whose parents are professors. And you
  379. 13:45know you know what I mean? So, it's just
  380. 13:47super different for different people.
  381. 13:49So, I think if those contacts and those
  382. 13:52relationships that you have with people
  383. 13:54close to you within your discipline or
  384. 13:57close to your discipline I think for me
  385. 13:59have been more helpful.
  386. 14:01>> Terrific. I think that's a great answer.
  387. 14:03And look, this one again may not be
  388. 14:05relevant to you. I'm asking you
  389. 14:06questions. I don't know the answer this
  390. 14:07week, but this may not be relevant to
  391. 14:09you, but was there an example in your
  392. 14:11life of a colleague
  393. 14:13where
  394. 14:15you were able to intervene at the right
  395. 14:17time in their career or you intervened
  396. 14:19at the right time in their career? So,
  397. 14:21did they offer a key bit of information
  398. 14:23to you that made a difference to you? Or
  399. 14:26were you aware that you offered a key
  400. 14:27bit of information to them? One way or
  401. 14:29the other. Do you remember that moment
  402. 14:31of intervention?
  403. 14:33I I have had one moment where I was
  404. 14:36thinking of leaving an institution and I
  405. 14:39had a conversation with a dean who said,
  406. 14:42"Priscilla, leave."
  407. 14:44>> [laughter]
  408. 14:44>> I said, "Okay, great."
  409. 14:46It's like I needed permission. And so,
  410. 14:48it wasn't really a piece of advice. It
  411. 14:50was a
  412. 14:51a kind of just a permission to you don't
  413. 14:55have to you don't have it you know, you
  414. 14:56can go on and do other things. You don't
  415. 14:58have to sort of stay here. And so,
  416. 15:01I think
  417. 15:02that was a that was a pivotal moment in
  418. 15:04my career, actually, cuz
  419. 15:06I could have stayed
  420. 15:08and I I was sort of a bit I was in a a
  421. 15:11place of being stuck. And so, I think
  422. 15:13that if if people are in and I know that
  423. 15:16I have talked to people when they're in
  424. 15:18this position, too. If you're in a in a
  425. 15:20position where you're stuck or you're
  426. 15:23not sure or you're considering a career
  427. 15:25in academia or you know those really
  428. 15:27pivotal moments, everything that you
  429. 15:29hear at that point I think is really
  430. 15:33um
  431. 15:33pivotal, right? It can be pivotal. It
  432. 15:35can really influence you. So, you know,
  433. 15:37when people ask me advice, I often think
  434. 15:41I often will say, you know, like this is
  435. 15:42your decision or this is your
  436. 15:45your thing, but what do you you know,
  437. 15:46what do you want or what do you So, it's
  438. 15:49it's it's all relative to people's
  439. 15:51situations. But yeah, that's the only
  440. 15:53thing I can think of that was really
  441. 15:55pivotal.
  442. 15:55>> I think it's a great one because when we
  443. 15:56are in those life pivots pivotal life
  444. 15:59moments, we are hypersensate.
  445. 16:02And all I'd say to people too is I mean
  446. 16:05that dean did you a favor, did the
  447. 16:07planet a favor. But it is I think great
  448. 16:09people if you have got those trusting
  449. 16:11colleagues around you, ask the question
  450. 16:14and ask them to be a benevolent mirror
  451. 16:16to you.
  452. 16:17>> Yes. Yes.
  453. 16:18>> And just so you're getting a second data
  454. 16:19point a third data point so that you're
  455. 16:22not making a catastrophic error.
  456. 16:24>> Yes. Yeah. Yeah. And if you do make an
  457. 16:27error, who cares? Like you know, like if
  458. 16:30you if you go to the
  459. 16:32wrong institution, there's other
  460. 16:33institutions like particularly at the
  461. 16:34moment. I mean, there's a lot of
  462. 16:36movement I think at the moment around
  463. 16:38institutions. So,
  464. 16:40yeah, I think I think hearing the advice
  465. 16:44from other people, but also knowing in
  466. 16:46your heart what what you want to do. I
  467. 16:48think for women and for me as a woman,
  468. 16:51that piece of advice was really linked
  469. 16:53to that. It was a sense of if I do this,
  470. 16:55then will I have less time for caring
  471. 16:57responsibilities or will I you know,
  472. 16:58will this influence this? So, it was a
  473. 17:01it was more of that piece of advice
  474. 17:02really. So, thinking about why you're
  475. 17:05stuck, what is having you in that you
  476. 17:09know,
  477. 17:09sticky sort of place I think is also
  478. 17:12important cuz it's not always just about
  479. 17:15thinking about your career and what
  480. 17:16makes sense logically. It's all the
  481. 17:18other stuff that, you know, and
  482. 17:19particularly if you think about mobility
  483. 17:21and moving around and those sorts of
  484. 17:22things. So, yeah, tricky.
  485. 17:24>> Exactly. I think that's amazing. And my
  486. 17:26final question is and I I think about
  487. 17:29this a lot at 1:00 in the morning and I
  488. 17:32would welcome your view on this. We have
  489. 17:35so many junior colleagues, many of whom
  490. 17:36listen to this podcast whenever
  491. 17:38Priscilla speaks and they're big fans.
  492. 17:40They love Priscilla and I keep getting
  493. 17:41emails going, "Where's Priscilla?" But
  494. 17:43we've got a a number of junior
  495. 17:44colleagues in short-term contracts and
  496. 17:46very unstable posts. How can we best
  497. 17:50support those colleagues? What can we
  498. 17:52say? What can we do to make a difference
  499. 17:56to these colleagues?
  500. 17:58>> Well, I think the first thing is you are
  501. 18:00part of the academic community. You are
  502. 18:03an academic. You are, you know, you are
  503. 18:05not your contracts. You are your, you
  504. 18:09know, sense of identity as an academic.
  505. 18:11We see you. You're part, you know, come
  506. 18:14in, have a coffee with us. Um and so,
  507. 18:17really, I think we've got a
  508. 18:19responsibility to try and, you know,
  509. 18:22advocate for ongoing work if that's what
  510. 18:25is going to suit people. Some people
  511. 18:27like the sessional um contracts, but I
  512. 18:29think,
  513. 18:31you know,
  514. 18:32it's tricky because you need momentum,
  515. 18:35right? You need momentum to get
  516. 18:38for, you know, to drive forward research
  517. 18:40plans and things. And and sometimes
  518. 18:41those contracts can really interrupt
  519. 18:43that and so I see that. And I guess,
  520. 18:47you know, for people who for a while
  521. 18:49there I was a research assistant for a
  522. 18:52social research kind of center
  523. 18:54when I was doing my PhD and I was also I
  524. 18:56had all these gigs at one point and I
  525. 18:59was, you know, doing social work. And so
  526. 19:01thinking about how do they all connect
  527. 19:03and what's the story that you can tell
  528. 19:05about that? What what's, you know, is
  529. 19:07translatable? What's, you know, what can
  530. 19:09you bring across? But really integrating
  531. 19:11that into your um
  532. 19:13career. In social work it's a little bit
  533. 19:16easier because I think social workers
  534. 19:18can go in and out of practice.
  535. 19:20Can sort of go into practice and then
  536. 19:22come into academia and we'll go
  537. 19:24fabulous. You've got recent practice
  538. 19:26experience. How good is that?
  539. 19:29But I think yeah, those short-term
  540. 19:31contracts can be brutal
  541. 19:33and
  542. 19:34and connecting with others I think is
  543. 19:37really important in that space and not
  544. 19:38feeling like you're not quite a part of
  545. 19:41that community because you're not
  546. 19:43in an ongoing role and I think we have a
  547. 19:46responsibility as as you know, I do as
  548. 19:49an ongoing staff member to really see
  549. 19:52those people with part-time contracts as
  550. 19:53part of that academic community if they
  551. 19:55want to be a part of it.
  552. 19:56>> Exactly. We are now a very very diverse
  553. 19:58workforce, a very diverse workforce and
  554. 20:01if you know, it's all right to talk
  555. 20:02about inclusivity and social justice,
  556. 20:05but you know, social justice begins at
  557. 20:06home.
  558. 20:08And so recognizing the value and the
  559. 20:10care and the decency of all the
  560. 20:12different colleagues that exist with us.
  561. 20:14I love your phrase, you are not your
  562. 20:16contract. But I think the second bit of
  563. 20:18crucial information you've given us
  564. 20:19there for our colleagues putting
  565. 20:21together these multiple gigs is tell the
  566. 20:24story, work out the connections between
  567. 20:27the gigs and tell that story.
  568. 20:30I didn't know where we'd go today,
  569. 20:31Priscilla. I've I've loved every second
  570. 20:33of this and can I say once more,
  571. 20:36your focus on connection
  572. 20:38>> Mhm.
  573. 20:39>> will change people's lives. So thank you
  574. 20:41for your time.
  575. 20:42>> Mhm. Thank you.
  576. 20:45>> [music]
  577. 20:49[music]

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