How to Give a Viral TEDx Talk (Full Course) — Transcript
Full transcript
- 0:00In this course, you're going to learn
- 0:01how to craft and deliver a world-class
- 0:05TEDex talk. I'm in a unique position to
- 0:07talk about this because if you look at
- 0:09my most recent TEDex talk, you will
- 0:11notice it has 1.3 million views. Not
- 0:14just that, but if you go to the
- 0:15comments, you will see that people
- 0:17remember exactly what I wanted them to
- 0:19remember out of the talk. So, in the
- 0:21next few minutes, you're going to learn
- 0:22not only how to craft a talk, but how to
- 0:24craft a world-class talk that people
- 0:27remember, talk about, share, and one
- 0:30that might even get a million views.
- 0:32You're going to see how I crafted the
- 0:34entire presentation, how we went from a
- 0:36messy start and developed the message.
- 0:39Then, you're going to see my raw,
- 0:40unedited rehearsal, so you can see what
- 0:43kind of effort went into the talk
- 0:45itself. You're also going to see how I
- 0:47showed up to the venue on the day
- 0:49leading up to my talk, what happened
- 0:51afterwards, and then you're going to see
- 0:52a stepbystep breakdown of every single
- 0:56second of my million plus view TED talk.
- 0:58I hope I can serve as a role model for
- 1:00you that if you put in the time and
- 1:02effort, you can be an amazing
- 1:04communicator as well. Without further
- 1:05ado, here's how I crafted the talk. I'm
- 1:08going to walk you through how I
- 1:10structured my TED talk. I'm also going
- 1:12to show you what the initial versions of
- 1:14it looked like. It's going to be really
- 1:16messy. And I want to show you that it
- 1:18wasn't a a speech that I had figured
- 1:22out. It it changed the more I said it
- 1:25out loud, the more I rehearsed. So, I'll
- 1:26show you my notes, show the evolution of
- 1:29the talk and how we got to where we are
- 1:31now. But, let me start with what the
- 1:33actual structure ended up being, and
- 1:35then I'll backtrack and show you what it
- 1:37sounded like before. You can also look
- 1:38at my rehearsal to see what the
- 1:40rehearsal was like and what the final
- 1:42version was like. Okay. So the one thing
- 1:45I planned before I started was what
- 1:48should be the one main message of my
- 1:50entire talk. Now initially for the
- 1:51longest time my message was you can't be
- 1:55valuable if you are not memorable.
- 1:59And this is one that I've tried many
- 2:00times at keynotes before. People really
- 2:03enjoy it. They remember it afterwards.
- 2:05But this time I figured okay let me let
- 2:07me try rehearsing it. I rehearsed it,
- 2:09but then I just happened to say the
- 2:12phrase, "It's not what you say, it's
- 2:15what they remember." They just came to
- 2:17me in rehearsal. And the moment I said
- 2:19it, I wrote it down, thinking, "Oh, that
- 2:21sounds really good." So, I started using
- 2:24this as a message instead. And the more
- 2:26I said it, the more I liked it. In the
- 2:28end, I ended up liking both of them a
- 2:30lot. So, I still made this one the main
- 2:33message, and I kept this one as a
- 2:36follow-up. So I I doubled down on the
- 2:38messages but really the whole talk was
- 2:40around this. So now that I've created a
- 2:43message, this is my main message. It's
- 2:44not what you say, it's what they
- 2:45remember. And my talk was titled how to
- 2:48speak so people remember you. So I feel
- 2:50just having the word remember in there
- 2:52was important. Now I have the main
- 2:57message. The way I started this speech
- 2:59was what's a sentence that I can say
- 3:02that will create a gap in the mind of
- 3:04the audience that they will want to
- 3:05listen. So I had when you speak do
- 3:09people remember you? Now I experimented
- 3:11with different versions of this. It was
- 3:13going to be when you speak do people
- 3:14remember what you say? And different
- 3:17iterations but I figured if I just said
- 3:18do people remember you it sounds more
- 3:21personal to the person in general. Then
- 3:24I wanted to double down on it. Are you
- 3:26memorable or are you forgettable?
- 3:28Because no one wants to be forgettable.
- 3:30So I open up by saying when you speak do
- 3:33you remember? Do people remember you?
- 3:35And are you memorable or are you
- 3:37forgettable? Then after that I wanted to
- 3:40pivot into my story which talks about
- 3:42the whole purpose of the talk. So I used
- 3:45and why is it important to be memorable
- 3:47in the first place. The next line was
- 3:50right into my story. So when I started
- 3:52off as a public speaking coach I go into
- 3:54the story. The reason I do this is
- 3:56because if you just start by saying
- 4:00let's say I started my talk by saying
- 4:02today I'm going to teach you five ways
- 4:04you can be more memorable when you were
- 4:07speaking number one this number two that
- 4:09number three they don't know who I am
- 4:10there's no trust built there's no reason
- 4:13to follow what I'm saying so before I
- 4:15tell them what to do I have to tell them
- 4:18what's the benefit of it right so I I
- 4:20tell the story the story covers what
- 4:23problem I'm solving
- 4:25After that, I introduced the message.
- 4:27It's not what you say, it's what they
- 4:29remember. So, I walked them through how
- 4:30I discovered this. And then I outlined
- 4:33if you speak in a way that you
- 4:35remembered,
- 4:37people will remember you when you're on
- 4:39stage in interviews, blah blah blah. The
- 4:42main mechanism of my talk was a share
- 4:44framework. So, five things that I could
- 4:48that you could do to speak in a way that
- 4:50is more memorable. Now, I had a lot of
- 4:52versions of share. So I had different
- 4:55words. I was trying to move them around.
- 4:57So for example, if you look at share
- 4:59now, stand out, highlight, address,
- 5:02repeat, and emotion. I was moving things
- 5:05around where let's say the A was
- 5:08supposed to be add emotion instead of
- 5:10address them. Uh the R could have been
- 5:15to reiterate, meaning to say something
- 5:17again. So I I was experimenting with the
- 5:21order of this. Okay, S is this, H is
- 5:23this. I think I was doing this for about
- 5:253 weeks straight until I got to this
- 5:27version of it. I ran it by a few people
- 5:29and they said, "No, this is really easy
- 5:31to understand. It really makes sense."
- 5:32So that's how I came up with the final
- 5:34version of share and for each one of
- 5:36them what I did you you'll see I have a
- 5:39table here. I told one story and each
- 5:41story was 60 seconds long just to tell
- 5:44them about what a real use case would
- 5:46look like. Then the main message of that
- 5:48point. So say something different, stand
- 5:51out, highlight what's important. And
- 5:53what I also did was as I was going
- 5:54through the talk, I wanted to say my
- 5:57main message again. It's not what you
- 5:59say, it's what they remember. I think in
- 6:01the actual talk, I said it in repeatable
- 6:04again. I said it in emotion again
- 6:05because I don't want to introduce the
- 6:08message and then they don't hear the
- 6:10message all the way till the very end. I
- 6:12want them to know, hey, what's the main
- 6:14message of Yaser's talk? What's the main
- 6:15message? I want to say it several times.
- 6:18Looking back at it, I probably could
- 6:19have said it one or two more times, but
- 6:21not not a huge deal. So, I had each one
- 6:24of these. Now, for each one, if I have
- 6:26five things I'm talking about, which by
- 6:28the way, I try to condense share into
- 6:30three points just because three is a lot
- 6:31easier. But I had all of these things
- 6:34were unique and I could not combine
- 6:36them. That's why I came up with share. I
- 6:38could have said
- 6:40so point number one this point number
- 6:41two this point 3.3 point 4 but it would
- 6:45be very difficult for people to remember
- 6:47five individual elements so I had to
- 6:49come up with one single word that if
- 6:52they just remember that word they can
- 6:53ask themselves okay what was S again oh
- 6:55yeah what was H again okay now they can
- 6:57remember the entire thing so that's why
- 7:00I chose to go with the five elements and
- 7:02to go with share now how did I break
- 7:05each segment let me just scroll up for a
- 7:07second. I had for each one of them. This
- 7:13is how I broke down. So, let's say we're
- 7:14talking about the S, I would say, okay,
- 7:17what is the story of how I discovered
- 7:19it? What is it? How do you use it? And
- 7:23how will it benefit you? So, for
- 7:24example, if I go back to
- 7:27to highlight, I could say something like
- 7:30H is highlight what's important.
- 7:33Highlight what's important. I discovered
- 7:35this when and I tell a story and then I
- 7:37make the point of the story. So
- 7:39highlight what's important then I tell
- 7:41them how to use that. I'll I'll go over
- 7:43this again just so you can see what the
- 7:46format is. Okay. So story what it is
- 7:49what's the method H is highlight. How do
- 7:52you use it? And when you use it how will
- 7:55it benefit you? So I did that for all
- 7:58five points of share. And all of that
- 8:00was done in about 2 minutes per point.
- 8:02So 2 minutes here, 2 minutes here, 2
- 8:03minutes here, 2 minutes here, 2 minutes
- 8:04here. And that included the story. So I
- 8:07had a one minute story and a one minute
- 8:09message plus how you should use it and
- 8:12what the thing actually is. This is why
- 8:14rehearsal is important because when I
- 8:16rehearsed this, this whole segment was
- 8:1925 minutes and at the end of it, my TED
- 8:22talk, the whole thing was about 17
- 8:25minutes. Because I rehearsed this so
- 8:26many times and listened back to it, I
- 8:28said, "Okay, I can cut this, I can cut
- 8:29that, I can cut this." Okay. So, so far
- 8:32we had the opening sentence. We had the
- 8:35story about why it's important. Then I
- 8:37outlined the benefits in one or two
- 8:38sentences. Then I said, "Okay, I'm going
- 8:40to share five things that you can use to
- 8:42be a more memorable speaker and you can
- 8:44remember all of them using the word
- 8:46share." And then I also said, "Write
- 8:48this down. It's important." Because the
- 8:51moment I say that, what do people do?
- 8:52They write it down because it's
- 8:53important, right? And someone literally
- 8:55showed me their phone that had
- 8:57everything written down so they don't
- 8:58forget. Then I went through all of
- 9:00these. Now once I've covered all five,
- 9:03when I was rehearsing, I initially had a
- 9:07story. I initially recaped all five of
- 9:09them. Okay, let's go over all of the
- 9:12format again. S stands for this, H
- 9:14stands for the A. But then when I would
- 9:17recap it, I also had a story afterwards
- 9:20where I showed how someone can use all
- 9:22five. Both of those didn't fit into the
- 9:24talk. The talk was too long. So I
- 9:26figured, okay, instead of recapping, let
- 9:29me just close by telling a story that
- 9:32also summarizes all five of them. So if
- 9:34you watch my talk, you'll see I I shared
- 9:36a story where a woman used all five
- 9:38elements of the talk. So then in that
- 9:40story, I said she stood out, she
- 9:43highlighted what was important, she
- 9:44addressed me, she said something
- 9:46repeatable, and she made me feel
- 9:47emotion. So I recaped it within the
- 9:50story. So I use that as a as a closing
- 9:52story. I almost always do do this even
- 9:55in my keynotes even in my workshops
- 9:59because I don't want to end on the
- 10:01technical bit right if I said so those
- 10:03are the five things that you can do to
- 10:05become a memorable speaker thank you
- 10:06very much people would have said okay
- 10:08that's that's useful but I want to leave
- 10:09them on an inspiring note where not only
- 10:12do they know what to do they know how to
- 10:14do it and most importantly they have a
- 10:17reason of why to do it why should I
- 10:20implement all of this people will
- 10:21remember what you say right at the end.
- 10:23More than anything else, they will
- 10:25remember what's right at the end. So
- 10:27that's why I reiterated my message right
- 10:31at the end, but I also told a story at
- 10:34the end because I knew it would stick.
- 10:36In stand-up comedy, they say you use
- 10:39your your two best jokes. Use your
- 10:42second best joke at the start, use your
- 10:44best joke at the end. Same way with a
- 10:47story. Use your best story at the end
- 10:49because that's the one they remember.
- 10:50Use your second best right at the start.
- 10:52So I ended it with my best story and
- 10:54that's the one people come up to me and
- 10:56say, "Wow, oh my god, that was amazing.
- 10:57It really resonated with me." After
- 11:00telling this story, I future pace. So
- 11:01future pace means if they implement it,
- 11:04what does their future look like? So I
- 11:06will say every time you walk into a
- 11:09presentation, what if people remember
- 11:10what you say? When you tell your kids to
- 11:12do XYZ, imagine if they remember what
- 11:14you say. I'm future pacing what their
- 11:16life could look like. I want them to
- 11:18imagine using everything I've just told
- 11:20them. And then at the end, I end with my
- 11:23key message, which is it's not what you
- 11:25say, it's what they remember. I also
- 11:27introduce all of my earlier messages. If
- 11:29you go watch it back, you'll hear me
- 11:31say, I believe you've been put on this
- 11:33planet because because you will be
- 11:36valuable to the people around you. You
- 11:38cannot be valuable if you are not
- 11:40memorable. That's the same sentence that
- 11:42I said earlier. People cannot follow
- 11:44what they forget. That's the same
- 11:45sentence that I said earlier. So, it it
- 11:48makes it a a nice and tidy close where I
- 11:51refer back to how I open. And then I say
- 11:54my phrase two times at the end. It's not
- 11:56what you say, it's what they remember.
- 11:58I'll say it one more time. It's not what
- 12:01you say, it's what they remember. And
- 12:04that's the last sentence that I say. So,
- 12:06when people come up to me after my talk,
- 12:08what do you think they'll remember? It's
- 12:10not what you say, it's what they
- 12:12remember. Right? That's the phrase
- 12:13they'll remember. So that's why whatever
- 12:15you want them to think about, whatever
- 12:16you want them to talk about, say it
- 12:19right at the end. So this was my entire
- 12:22start to finish. Now, let me show you
- 12:24what it looked like at the start. This
- 12:26is how I usually start all of my talks.
- 12:28I started by just writing it on a
- 12:30whiteboard and then later I put it down
- 12:33on my Google doc. I just find when I
- 12:35write something down, it's a lot easier.
- 12:37And here you can see it says, "Can't be
- 12:40valuable without being memorable." This
- 12:42was the main phrase of my entire talk.
- 12:44And I also had different stories and
- 12:46different analogies for each one of
- 12:48them. Right? So I had mailbox. I didn't
- 12:51tell that story. There was a news
- 12:54headline analogy that I wanted to give
- 12:55that highlighting information is a lot
- 12:57like when you read an article and
- 12:59there's a headline at the top. If
- 13:00there's no headline, people will forget.
- 13:01I didn't end up using that. The Bugs
- 13:05Bunny story. So if you listen to my
- 13:08talk, you'll notice it came at the end
- 13:11after all five of these points. So I
- 13:13didn't use it in emotion at all. I moved
- 13:15it around. So this is why when you
- 13:17rehearse it, you change the order where
- 13:20things go because you you watch it back
- 13:23and you say, you know what, that story
- 13:24doesn't really fit well there. It'll fit
- 13:26better at the end. I was constantly
- 13:28changing it. I would move this here,
- 13:30this there, this there because I wanted
- 13:32to see how it would flow the best and in
- 13:35repeatable. So notice the E here is easy
- 13:38to repeat or share and the A was
- 13:41emotion. But later I changed it. I I
- 13:44removed the relevant part and I change
- 13:46relevant to repeat. So I was constantly
- 13:49constantly just experimenting. What
- 13:51would sound good? What would sound
- 13:52better? And the more I rehearsed it, the
- 13:55more I have a better idea of what
- 13:57sounded good. And then I went back and I
- 13:58fixed it. Don't write everything down
- 14:00and get married to it and then say it. I
- 14:02promise you, whatever you write down,
- 14:05once you say it out loud, you will you
- 14:07will immediately know, oh, this doesn't
- 14:08work. You have to try something else.
- 14:10That doesn't work. So, I don't write it
- 14:12down and then say it out loud. I only
- 14:14write the bare minimum. You can see this
- 14:16is not a lot. I don't write the whole
- 14:18speech out. And then I'll just look at
- 14:20the structure and I'll say it out loud
- 14:21and I'll say, "Okay, this story doesn't
- 14:23fit. This part is boring. This part is
- 14:25too long." And then I will go and edit
- 14:27it. This is why it takes 40, 50, 100
- 14:30hours to get one good talk because you
- 14:32put this much thought into it. So then
- 14:34afterwards
- 14:36I was on a flight and I did the same
- 14:38thing on my iPad where I just went in
- 14:40and I wrote down okay this is my talk
- 14:42the main messages you can't be valuable
- 14:45if you're not memorable. Notice that was
- 14:47the main message and then over time I
- 14:49changed it and it was a story that I
- 14:51told here share framework still here you
- 14:54can see the a it was not for
- 14:59it it was add emotion it was not address
- 15:01them the R here was related to them it
- 15:04wasn't repeatable so I changed a lot of
- 15:06that and and then as I was doing my
- 15:11preparation I I started writing down
- 15:13heavy notes of okay this story sounded
- 15:15good story story sounded good, but not
- 15:17to read from this material. I just
- 15:19wanted to know, okay, for the E, what
- 15:21story am I telling? What's the main
- 15:24point? What's the main message I want to
- 15:27get across? I would write all of this
- 15:29down, but I almost never looked at it.
- 15:31It was just like I didn't want to
- 15:33forget. I didn't want to forget what my
- 15:36ideas were. So, I just needed a place to
- 15:38jot it down. And then at the very end,
- 15:41this was the final version that I came
- 15:43up with short. I knew the hook. I knew
- 15:48this the stories. I didn't even write
- 15:49down what story to tell because I knew
- 15:51what story was going to be here. There
- 15:53were some other like chips wrapper
- 15:55analogy. Another story here that I
- 15:57didn't end up using. Stop, drop, and
- 15:58roll. I was going to talk about how
- 16:00there's some phrases like stop, drop,
- 16:02and roll that are easy to repeat, but I
- 16:03didn't end up end up using it. So, a lot
- 16:05of the material just did not make the
- 16:07cut. And even here, the teeth and
- 16:08grocery store lady, it was supposed to
- 16:10be an emotion, but I ended up using it
- 16:12afterwards. So you can see how much
- 16:15stuff changes after the rehearsal. So
- 16:17this is what I do. I come up with a
- 16:19message. Once I have a message, then I
- 16:21come up with the main dynamic. What do I
- 16:22want to teach? My main points. In this
- 16:24case, I had five main points. Once I
- 16:26came up with my five main points, then I
- 16:28thought, okay, what story can I tell for
- 16:30each one of them? What's the main
- 16:32message for each one of them? And then I
- 16:34go back and I create the hook and then I
- 16:36create the ending. And almost always I
- 16:38repeat my main message at the end. This
- 16:40is the messy process in which my talk
- 16:42was created.
- 16:50When you speak, do people remember you?
- 16:54Are you memorable or are you
- 16:57forgettable? And why is it important to
- 17:00be memorable in the first place? When I
- 17:03started my career as a public speaking
- 17:05coach, I once delivered a presentation
- 17:08teaching about 200 people in the
- 17:09audience how to overcome their fear of
- 17:12public speaking. I had these 17
- 17:15wellressearched methods of how to
- 17:17overcome your fear of public speaking. I
- 17:19delivered the presentation and
- 17:21afterwards this one person comes up to
- 17:24me and he said, "Hey, my name is Alex. I
- 17:27am terrified of public speaking. I'm
- 17:28about to speak right after you. Thank
- 17:31you so much for talking about that. I'm
- 17:33feeling pretty good about myself. So I
- 17:35said, great. So moments later, I'm
- 17:37sitting in the audience and I'm waiting
- 17:39for him to step on stage. He walks on
- 17:42stage. The audience applause and I see
- 17:44some notes in his hand. As he begins to
- 17:48talk, I can see visibly the notes
- 17:52shaking as he speaks. He's reading from
- 17:55the notes. He's mumbling and he's
- 17:56tumbling and I can't quite hear him. And
- 17:59the longer he talks, if you were there
- 18:02with me, you would start feeling this
- 18:03sinking feeling in your stomach. A few
- 18:06moments later, he hits a word that he
- 18:09can't quite pronounce and he just places
- 18:12his clicker in the lectern and he walks
- 18:15off stage.
- 18:17So after the presentation, I find him
- 18:18and I said, "Hey, what happened? Why did
- 18:20you just run off stage?" He said, "I
- 18:23don't know what to do, Yaser. I got so
- 18:24panicked that I I just had to leave. I'm
- 18:26I'm so sorry." And I'm looking at him
- 18:29confused. Oh, sorry, but you were there
- 18:32in my presentation. I gave you 17 ways
- 18:36to overcome your fear of public
- 18:37speaking. Why didn't you just use one of
- 18:40them?
- 18:41And then he said something to me that
- 18:44completely changed my career. He said, I
- 18:48couldn't remember.
- 18:51I couldn't remember.
- 18:53You're telling me less than 10 minutes
- 18:56after I finished speaking, he couldn't
- 18:58remember one single thing from my
- 19:0160-minute presentation to implement when
- 19:05he needed it most.
- 19:09And that's when I had to learn an
- 19:10important lesson.
- 19:12It's not what you say, it's what they
- 19:16remember. It's not what you say, it's
- 19:19what they remember. I wanted to cram it
- 19:22with information because I wanted to be
- 19:23valuable. But I learned that you cannot
- 19:26be valuable if you're not memorable.
- 19:29People simply cannot follow what they
- 19:31forget. And unfortunately, my
- 19:33presentation is not the only example of
- 19:35this. I'm sure you've been in
- 19:37presentations, in classes, in
- 19:39conversations, maybe even a first date
- 19:41where you couldn't remember anything the
- 19:43next day or the next week. Imagine how
- 19:46much time is being wasted on
- 19:48conversation, on communication that no
- 19:51one remembers. So today you're going to
- 19:53learn five ways that you can be a more
- 19:57memorable person, someone who speaks and
- 20:00people remember.
- 20:02Now you can remember all five of these
- 20:04methods using one single word and that
- 20:07word is the word share. Sh h a r e. I
- 20:13highly recommend you write down what I'm
- 20:15about to tell you. I'm going to break
- 20:16down all of these elements individually.
- 20:19And you learn when you walk into a room,
- 20:20when you're delivering a presentation,
- 20:22when you're talking to a client, how can
- 20:24you make sure you're remembered?
- 20:27The S in share stands for standing out.
- 20:33How can you be different? Because the
- 20:35brain doesn't remember when everything
- 20:37goes according to plan. It remembers
- 20:39when something is just a little bit
- 20:41different. So, how can you take everyday
- 20:44conversation and say something a little
- 20:46bit different so it stands out. Here's
- 20:49an example. I was once checking in at a
- 20:52hotel and the receptionist asked me a
- 20:54simple question. How's it going today? I
- 20:57said, good. And then I moved on to the
- 21:00side. That was the end of the
- 21:01conversation. The person behind me
- 21:04stepped up and then she asked him, "How
- 21:06are you doing today?" to which he looked
- 21:09at her and said, "Absolutely
- 21:11phenomenal."
- 21:14When he said that, I looked at her face
- 21:16and she completely lit up and said,
- 21:19"Wow, what did you eat for breakfast
- 21:21today?" And now all of a sudden, they're
- 21:23having a conversation.
- 21:25Now, you might be thinking, "Well, this
- 21:27is an insignificant conversation." And I
- 21:29agree with you, but why do I still
- 21:33remember it? It's been 12 years.
- 21:38It's because it stood out. It was just a
- 21:41little different, just a little
- 21:43surprising, just a little unexpected
- 21:46that it stood out. So remember this.
- 21:48It's not just what you say, it's what
- 21:50they remember. It might sound like
- 21:52something trivial, but I still remember
- 21:55because it stood out. That's the S in
- 21:59share. Stand out. The H in share is
- 22:02highlight what's important. Tell people
- 22:06what is important because so often you
- 22:08see a presentation where there's 10
- 22:10bullet points on every single slide and
- 22:12they throw 50 slides at you and you're
- 22:14thinking what do I need to remember? I
- 22:17once delivered a 90-minute presentation
- 22:19in front of a group of executives and
- 22:21afterwards this one individual comes up
- 22:22to me and says, "Yeah, sir, if someone
- 22:26invited you to their home for dinner,
- 22:29would you go empty-handed?"
- 22:32I'm thinking, "Sir, did you pay
- 22:33attention to my presentation? I was
- 22:35talking about public speaking. What kind
- 22:36of question is that?" And and no, I
- 22:38wouldn't go empty-handed. I'd take a box
- 22:40of chocolates. He says, "Okay, would you
- 22:42take the box of chocolates just like
- 22:44that?"
- 22:45I said, "No, I wouldn't take it just
- 22:47like that. I would wrap it in gift wrap
- 22:49and then I take it." He said, "Okay, you
- 22:51get the box of chocolates, you wrap it
- 22:53in gift wrap, you give it to them. What
- 22:55do they do with the with the
- 22:56chocolates?" I said, "They open up the
- 22:58box and they eat the chocolates. What
- 23:00else?" He said, "Okay, and what do they
- 23:03do with the gift wrap?" I said, "I don't
- 23:05know. Toss it in the trash." He said,
- 23:09"Exactly.
- 23:10And that's what I did with your
- 23:13presentation because you gave me the
- 23:16gift wrap. You did not give me the gift.
- 23:20You gave me all the fluff, all the
- 23:21slides, all the information. You didn't
- 23:24tell me your point. You didn't highlight
- 23:28what you needed me to know and remember.
- 23:32Now, my first thought was, "No one's
- 23:33ever invited him to dinner." [laughter]
- 23:36But he was right. So often we're sharing
- 23:39information but people don't remember.
- 23:41It's not what you say, it's what they
- 23:43remember. It's not what you say, it's
- 23:45what they remember. So how can you
- 23:47highlight for people what you want them
- 23:50to remember? Literally tell them this is
- 23:53important. Remember this. If you want to
- 23:56be memorable, write this down. If you're
- 23:58an ex situation, pay attention to this
- 24:01next bit. Tell them it's important and
- 24:03they will remember. So that's the H in
- 24:06share. Highlight what's important. Let's
- 24:10talk about the A in share. The A in
- 24:13share is address them. When you speak,
- 24:17use the word you. Address them. Because
- 24:21when something is not relevant to you,
- 24:23you're going to forget. If I tell you
- 24:25about the tax system in Japan right now,
- 24:28you might not care. But if I tell you
- 24:30how you might be more paying more taxes
- 24:31in the future, now is more relevant to
- 24:33you. So, here's an example. I was once
- 24:37at a networking event with a friend of
- 24:39mine, charismatic individual. As we
- 24:42walked in about 10 minutes later, I look
- 24:44over at him and he already has eight
- 24:47people around him. I'm thinking, what
- 24:49kind of voodoo is this guy spewing to
- 24:51these people? So, I go and listen, and I
- 24:54notice that he's saying this one single
- 24:56sentence to every single person, and
- 24:58they all have the same reaction. No
- 25:00matter what anyone's talking about, the
- 25:03moment he says this one sentence, their
- 25:04ears instantly perk up and he becomes
- 25:07memorable. Want to know what it is? This
- 25:10is what he said. He was talking to this
- 25:12one woman and as he's as she's speaking,
- 25:16he looks at her and says,
- 25:19"You know what I noticed about you?
- 25:22You know what I noticed about you?" and
- 25:25her face instantly lit up and she said,
- 25:27"What?
- 25:29I noticed that you speak so
- 25:31articulately, you must be a lawyer." To
- 25:35which she said, "No, no, no. I'm not not
- 25:36a lawyer. I I work in insurance, but
- 25:39wow, I I've never heard that before."
- 25:41And time and time, I saw people having
- 25:44the same reaction. Why did they remember
- 25:47him? Because he made it about them and
- 25:51he used the word you. This reminds me of
- 25:54the Dale Carnegie quote which he says
- 25:57the one thing people like more than
- 26:00talking about themselves is hearing
- 26:03about themselves. So when you use the
- 26:06word you, it tells them, hey, this is
- 26:08about me. I need to remember this. This
- 26:10is important. It's relevant to me. So
- 26:12that's the A in share. Address them by
- 26:16using the word you. The R in share
- 26:21stands for repeatable. Be someone who is
- 26:24repeatable. What does that mean? It
- 26:26means when you and I have an
- 26:28interaction, can I remember our
- 26:30interaction enough to remind myself and
- 26:34then be able to repeat it to someone
- 26:36else? If I can repeat it after you told
- 26:39me, do I remember what you said? No. So,
- 26:42case in point, I used to work as a
- 26:44recruiter, meaning it was my job to read
- 26:47through resumes, call up job candidates,
- 26:50see who's the best fit, and forward them
- 26:52to the hiring manager so they could make
- 26:54the decision. I was once told, Yaser,
- 26:57can you hire someone for an event
- 26:59organizer role? I said, sure. So, I
- 27:02talked to a couple of people and they
- 27:04said the same thing. I've got this many
- 27:06years of experience, this certification,
- 27:07blah, blah, blah. They were all great.
- 27:09So, I shortlisted them. And then I'm
- 27:11speaking to one person, let's call him
- 27:13Sam, and he has the least amount of
- 27:15experience. And I asked him a typical
- 27:17question. I said, "Sam, why did you
- 27:19apply for the role?" To which Sam said,
- 27:21"Well, Yaser, the reason I applied for
- 27:23the role is because when I was growing
- 27:25up, I worked with my uncle at a wedding
- 27:27venue, and I loved the work there. But
- 27:30very quickly, I reached the ceiling of
- 27:32my job, and I wanted to work for a
- 27:34company that was focused on the
- 27:36environment and sustainability. I did
- 27:38all of my research. I found out that
- 27:40your organization is that organization.
- 27:43I work with an immigration agent. I
- 27:45moved all the way out here and this is
- 27:47the only job that I've applied for.
- 27:51Now, I'm thinking, you put all of your
- 27:52eggs in my basket. You better hope I put
- 27:55you forward. [laughter]
- 27:56But luckily, he made himself repeatable.
- 27:59Meaning, when I went to the hiring
- 28:00manager, I could tell her, "Hey, this is
- 28:02what Sam said. I remembered the story."
- 28:06And I shared the story with her. and she
- 28:08said, "Okay, let's bring him in." And
- 28:10sure enough, he got hired. Now, I'm not
- 28:12saying if you tell a story, you'll get
- 28:14the job every single time. But when you
- 28:16tell a story, you become repeatable. And
- 28:19when you are repeatable, you are
- 28:21memorable. So speak in a way. Speak in
- 28:24stories that people can remember and
- 28:26they can repeat. Because if you speak in
- 28:28facts, people are not going to remember
- 28:30you and they have no idea how to talk
- 28:33about you. This is why you remember
- 28:35watching Jurassic Park from when you
- 28:36were a kid, but you don't remember the
- 28:39meeting you had last week. So, be
- 28:42repeatable. That's the R.
- 28:45The last element of the share model is
- 28:48E, emotion. Speak with emotion. When you
- 28:53feel something, it tells the brain,
- 28:55"This is important. This is significant.
- 28:58Let me remember this. When I was a kid,
- 29:01I was once invited to a birthday party
- 29:03and it was a costume birthday party. So,
- 29:05I decided to dress up as Bugs Bunny.
- 29:09Now, when I went to the birthday party,
- 29:10it just so happens that my crush was
- 29:13there. And as I walked in the room, she
- 29:16saw me and she said, "Of course you're
- 29:19Bugs Bunny." To which I'm thinking, "How
- 29:22did she know I was going to be Bugs
- 29:23Bunny? I felt so warm inside." So, how
- 29:25did you know I was going to be Buck Bugs
- 29:27Bunny? And in front of everyone, she
- 29:29looks at me and she said, "Of course
- 29:31you're Bugs Bunny because of your two
- 29:33large ugly front teeth."
- 29:39Decades after she said that, I still
- 29:44remember it.
- 29:46Why? Because it made me feel something
- 29:49in that moment. And if you were to go
- 29:52back and look at any picture of me from
- 29:54that point on, you would have seen my
- 29:57mouth closed because I was ashamed and I
- 30:00was embarrassed to open my mouth. That
- 30:03is the power of speaking with emotion.
- 30:08Now when you speak, can you do the
- 30:10opposite? Can you have a positive impact
- 30:12on people? Can you inspire them when
- 30:14they talk to you? Do they feel excited
- 30:16and motivated? Do they feel energized?
- 30:19Do they feel anything when they talk to
- 30:21you? And that's what I really want you
- 30:23to remember. Make them feel something
- 30:26because if they feel it, they believe
- 30:28it. If they feel it, they believe it.
- 30:30You ever had someone apologize to you,
- 30:32but it doesn't sound sincere. Why?
- 30:35Because you don't feel anything. So
- 30:38speak with emotion. Emotion tells the
- 30:40brain, "This is important." Remember
- 30:42this. That's the E in the share model.
- 30:46Now, let me give you an example of
- 30:47someone who implemented all five of
- 30:49these.
- 30:58Many years later after this happened, I
- 31:00went to a grocery store and the cashier
- 31:03was scanning my groceries. She asked me
- 31:06a simple question that was going to
- 31:08change my life. She asks, "How would you
- 31:11like to pay?" to which I said, "Credit
- 31:14card, please."
- 31:17She looked up at me and said, "Huh?
- 31:20You have a good voice."
- 31:23And she continued scanning my groceries.
- 31:27Now, I was so awkward. I didn't even
- 31:28know what to say. I just said, "I know."
- 31:32And then I moved along. But when I went
- 31:35home, I thought about it. Do I have a
- 31:38good voice? Should I be speaking more?
- 31:41Have I been wrong this whole time?
- 31:42Should I look into more opportunities to
- 31:44speak on stage? And now all of these
- 31:46years later, I'm on stage speaking to
- 31:48you. I work as a public speaking coach.
- 31:52And all of that I can trace back to that
- 31:56to those five words that lady said to me
- 31:59in a grocery store. She changed my life
- 32:03with five words.
- 32:06That is the power of using the share
- 32:09model. She spoke to me in a way that
- 32:11stood out. She highlighted what was
- 32:14important. She addressed me. She said
- 32:17something that was repeatable. Do I have
- 32:19a good voice? And she spoke in a way
- 32:22that spoke to my emotion.
- 32:25That's how she's a memorable person. And
- 32:27she probably has no idea what she did
- 32:29even to this day. So, let me ask you
- 32:31this. What if every time you step into a
- 32:35room, people remember? What if whenever
- 32:39you're talking to a client or in a job
- 32:41interview or you meet your significant
- 32:43other, they remember you? What if the
- 32:46advice you gave your kids about how to
- 32:48pursue their dreams, they remembered it?
- 32:51What if every time you spoke, people
- 32:54remembered you, they remember what you
- 32:57said, and they remember what you wanted
- 33:00them to remember? I hope I made the
- 33:03argument for you that you can be a
- 33:06memorable speaker. And I believe that
- 33:08you've been put on this planet to be
- 33:11valuable to other people. And you cannot
- 33:14be valuable if you are not memorable.
- 33:17Because people cannot follow what they
- 33:19forget. So if you forget every single
- 33:22thing that I've said in the past 15 or
- 33:24so minutes, just remember this. It's not
- 33:28what you say, it's what they remember.
- 33:31I'll say it one more time.
- 33:33It's not what you say,
- 33:36it's what they remember.
- 33:42Thank you so much.
- 33:53[music]
- 34:01>> [music]
- 34:08[music]
- 34:10>> back to
- 34:15[music]
- 34:20want to make sure I don't shoot up.
- 34:22Thank you. [music]
- 34:30find you the laptop distractions.
- 34:44>> I have to take your jacket off.
- 34:53I want you to hold this for a second.
- 34:54So, I'm going to clip this onto your
- 34:56belt.
- 35:06>> All right, let me just make sure
- 35:14I'm really loud.
- 35:28One, two, three. Testing. Testing.
- 35:39>> Let's welcome Yaser Khan.
- 35:46You hit it out of the park. It
- 35:48was excellent. It really was excellent.
- 35:50I'm glad. [music]
- 35:50>> Yeah. Yeah.
- 35:51>> It's almost like I've done it before.
- 35:52>> Yeah. [laughter]
- 35:53>> Jordan, nice to meet you.
- 35:55>> Brennan,
- 35:56>> we just wanted to say thanks for your
- 35:57talk.
- 35:58>> Yeah, really good. I loved your
- 35:59presentation.
- 36:00>> I'm glad.
- 36:01>> I was like practicing and I heard your
- 36:03speech and like a lot of it resonated
- 36:05with
- 36:05>> You look awful, man. You look awful.
- 36:07>> You and I are about to do a stepbystep
- 36:10breakdown of the TED talk. I'm going to
- 36:13walk you through what I did, why I did
- 36:15it, my thought process through it, so
- 36:18you can learn and implement it when you
- 36:19put your speech together. So, we'll
- 36:21start off right at the top and I will
- 36:24stop it every few seconds to make
- 36:26comments about what it is that I did.
- 36:28So, let's start with how I walked onto
- 36:30the stage and what is it that I did
- 36:33right after I did it. So, they called my
- 36:35name. This me walking up. Let's observe.
- 36:42When you speak, do people remember you?
- 36:47Are you memorable or are you
- 36:49forgettable? And why is it important to
- 36:52be memorable in the first place? What
- 36:55I'm trying to do here is create a
- 36:57curiosity gap. I want them to wonder the
- 37:01answer to a question and then I'm going
- 37:03to unpack the answer throughout my
- 37:05speech. So for example here I said when
- 37:07you speak do people remember you? That's
- 37:11one question. And then another question
- 37:13on top of that are you memorable or are
- 37:16you forgettable? Because no one wants to
- 37:17be forgettable and everyone wants to be
- 37:19memorable. So I'm building on the stakes
- 37:22of that and then why is it important to
- 37:25be memorable in the first place? Because
- 37:27that's the whole point of my talk. The
- 37:29talk is titled how to speak so people
- 37:31remember you. So, right from the first
- 37:33line, I wanted to get them curious right
- 37:37away. So, I'm going to rewind real
- 37:39quick. Let's go over that again. And
- 37:42then what you'll see me do is you'll see
- 37:44me launch into a story right away to
- 37:47answer that question. So, let's let's
- 37:49watch it one more time.
- 37:52When you speak, do people remember you?
- 37:56That's the first question. When you
- 37:58speak, do people remember you? Are you
- 38:00memorable or are you forgettable?
- 38:04Also notice how I'm using the word you.
- 38:07It doesn't matter how many people there
- 38:08are in the audience. I always use the
- 38:10word you so every single person feels
- 38:13like I'm talking directly to them.
- 38:15>> And why is it important to be memorable
- 38:17in the first place?
- 38:19>> I could have said, why are some people
- 38:21not memorable? Why are some people
- 38:23forgettable? But that wouldn't be
- 38:25personal. That's why I said, "Are you
- 38:28memorable or forgettable?" So now I've
- 38:30asked those three questions. Now you'll
- 38:31see me launch immediately into a story.
- 38:33You see, when I started off my career as
- 38:35a public speaking coach, I once
- 38:38delivered a presentation in front of 200
- 38:40people on how to overcome their anxiety
- 38:43when it comes to public speaking. I had
- 38:44these 17 wellressearched methods that I
- 38:47wanted to share. So on the day I show
- 38:50up, I deliver the presentation, I hear a
- 38:53round of applause, and afterwards this
- 38:56one person comes running up to me and he
- 38:58says, "Yaser, oh my god, I'm about to
- 39:00speak right after you. I am terrified of
- 39:03public speaking. Thank you so much for
- 39:05talking about that." What I'm doing here
- 39:07is I'm setting the premise of the story.
- 39:09So I delivered a presentation. Someone
- 39:11came up to me and said, "Wow, this was
- 39:13amazing." So everything is going well.
- 39:16Now, in any story, there has to be a
- 39:18point where things are not going well.
- 39:19So, you'll see I go from high good
- 39:22energy and I go all the way down to bad
- 39:24energy or I go down to the pain or the
- 39:26problem of the story. So, in that
- 39:29moment, I'm feeling pretty good about
- 39:30myself. Well, I'm glad you listened to
- 39:32my talk. Afterwards, I go get some
- 39:34coffee. I come back. I sit in the
- 39:36audience and I watch as he steps on
- 39:39stage.
- 39:40>> Now, I'm describing the event. I'm
- 39:43describing the scene, but I'm not giving
- 39:45too much detail. One, because I don't
- 39:48have that much time. I have a lot of
- 39:49stories, but also because I want them to
- 39:52imagine what's happening in their own
- 39:54head, and I don't want to paint every
- 39:55single detail by telling them what it
- 39:58is. He steps on stage and he has notes
- 40:02in his hands. He begins talking and as
- 40:05he's talking, I can visibly see the
- 40:09notes shaking in his hands.
- 40:11Notice how I'm demonstrating how he
- 40:14would have looked like when the notes
- 40:16were shaking. So, this is where body
- 40:17language comes in. He continues talking.
- 40:20He's reading from the notes. He's
- 40:22mumbling and he's tumbling. His words
- 40:24can't quite get out. And if you were
- 40:26there next to me in the audience, you
- 40:28would have felt this sinking feeling in
- 40:30your stomach. Notice how I brought the U
- 40:33back in there again. If you were there
- 40:36sitting next to me, you would have felt.
- 40:39So, what am I doing here? I'm bringing
- 40:41you into the story so you can imagine as
- 40:44it's happening. That's what makes
- 40:47stories vivid.
- 40:49Moments later, he's reading and he hits
- 40:53this one word that he can't quite
- 40:55pronounce. And you would have seen him
- 40:57put his clicker down and walk off stage
- 41:02>> again. You would have seen him. I'm
- 41:04getting them to imagine. you would have
- 41:07heard this loud gasp in the audience
- 41:09because we didn't know what happened. So
- 41:11afterwards I found him and I asked him,
- 41:13"Hey, why did you run off stage? You
- 41:15weren't done with the presentation." And
- 41:17he looks at me and he says, "I didn't
- 41:18know what to do, Yaser. I was so nervous
- 41:20I had to leave." And I'm looking at him
- 41:22thinking, "You were in my presentation
- 41:26where I talked about the 17 ways to
- 41:29overcome your fear of public speaking.
- 41:31You came up to me. Why didn't you just
- 41:33use one technique I shared?"
- 41:35Notice how the energy is going up and up
- 41:37and up and up. Why didn't you use it? I
- 41:39gave you all the techniques up and up
- 41:40and up. And now what I'm going to do,
- 41:42I'm going to pause and I'm going to drop
- 41:44the energy all the way back down. This
- 41:47is what creates emotion and keeps people
- 41:50at the edge of their seat. Watch.
- 41:52And then he said something to me that
- 41:54fundamentally changed my career.
- 41:58He said, "I couldn't remember.
- 42:02I couldn't remember.
- 42:05You're telling me 10 minutes after I
- 42:08finished my hour-long presentation, he
- 42:11couldn't remember a single thing enough
- 42:14to implement it when he needed it most.
- 42:18Can you see the energy going up and then
- 42:20down? One single thing to implement it
- 42:25when he needed it most. This range of
- 42:28emotion is what keeps it interesting. So
- 42:30keep a lookout for that throughout the
- 42:31the speech.
- 42:33And that's when I learned an important
- 42:34lesson. This is where I'm making the
- 42:37point. So at the start, why is it
- 42:40important to be memorable in the first
- 42:41place? I shared a story and then after
- 42:46the story, I'm making the point of the
- 42:48story. Because if I tell the story and
- 42:50they're not quite sure what to take away
- 42:52from it, then my message might get lost.
- 42:54So you'll see me tell the message, but
- 42:56you'll also see me do something else.
- 42:58Let's watch.
- 43:00It's not what you say, it's what they
- 43:04remember.
- 43:06It's not what you say, it's what they
- 43:09remember.
- 43:10This is the main message of my entire
- 43:13speech. It's not what you say, it's what
- 43:15they remember. So, I said it twice and
- 43:18this is the first time I'm introducing
- 43:19it and you will see me refer to this
- 43:21message again and again later on
- 43:23throughout the presentation. If you want
- 43:25people to remember something, something
- 43:27that is important, highlight it. Use
- 43:29your tone or just say it two times like
- 43:32I did. And you'll notice this pattern as
- 43:33we go along. I wanted to be valuable. I
- 43:36wanted to pack as much information as
- 43:38possible. But what I didn't realize is
- 43:41you cannot be valuable if you are not
- 43:44memorable.
- 43:46You cannot be valuable if you are not
- 43:48memorable. When something rhymes is
- 43:50easier for people to remember. And
- 43:52you'll you'll hear me say a lot of
- 43:54phrases that sound like these sound
- 43:56bites where, oh, I should write this
- 43:58down. This is easy to remember because I
- 44:00want them to remember this. So many of
- 44:03my phrases are specifically designed to
- 44:06be memorable. People cannot follow what
- 44:09they forget.
- 44:11People cannot follow what they forget.
- 44:13The two Fs in the sentence, that's also
- 44:15easier to remember. So with this story,
- 44:17what I was trying to do was give them a
- 44:20reason to care about why they should be
- 44:22a memorable speaker in the first place.
- 44:24So if I said, "Here are five ways to be
- 44:25a more memorable speaker." And then I
- 44:27just went on with my list, they have no
- 44:29real reason of why they should do it. So
- 44:32in this story, I gave them a reason of
- 44:34what will happen if you're not a
- 44:36memorable speaker, but I also introduced
- 44:38some vulnerability where I learned the
- 44:40lesson. So it's not me just telling you
- 44:42what to do. I'm sharing how I learned
- 44:44the message. Now, I wish my presentation
- 44:47was the only example of this, but I'm
- 44:49sure you've been in a presentation, a
- 44:51class, a conversation, maybe even a
- 44:54date. With the next day, you can barely
- 44:57remember anything.
- 44:59Isn't that tragic? A complete waste of
- 45:02time and effort. Now, I'm connecting my
- 45:05story to a broader problem because if it
- 45:08was just happening to me, people might
- 45:10think, well, I might not have that same
- 45:12issue. But now connecting it to
- 45:14communication, dating, presentations,
- 45:16conversations, no matter which situation
- 45:18you might be in, being memorable is
- 45:21going to be important. So I am paving
- 45:23the way for that. So if you trust me
- 45:26with the next 15 minutes of your time,
- 45:28you're going to learn five ways that
- 45:31when you speak, people remember.
- 45:35Can you see how many times I use the
- 45:37word you? If you give me the 10 the next
- 45:4010 minutes of your time, you are going
- 45:42to learn. When you speak, it's all about
- 45:45you. You, you, you, you. I could have
- 45:47said, "Today, I'm going to teach you
- 45:50five things that I have done to become a
- 45:52more memorable speaker that I have seen
- 45:53work really well with my clients." It's
- 45:56the same thing, but I'm just phrasing it
- 45:59with you because then it makes it
- 46:00relevant to the other person. When
- 46:02you're on stage, when you're in an
- 46:04interview, when you're speaking in
- 46:06conversation, people remember what you
- 46:09said. And you can remember all five of
- 46:11these things with one single word. And
- 46:13that word is share. I recommend you
- 46:16write this down. It's important. S H A R
- 46:20E. Okay. Why did I do this? I literally
- 46:23told them this is important. Write this
- 46:26down. The reason I did it is because I
- 46:28want them to write it down. And
- 46:30[laughter] so if something is important,
- 46:32you literally have to tell them. And
- 46:33it's interesting because it's one of the
- 46:35points in the talk itself. But also, I
- 46:38had five points that I was going to
- 46:40describe. And if I had those five
- 46:42points, people might forget them. So I
- 46:45needed to find a way to make it easy for
- 46:48them to remember it. And I came up with
- 46:49the word share. S H A R E. So they can
- 46:53remember the word share. And when they
- 46:54remember the word share, they will
- 46:56naturally remember all of the individual
- 46:58elements of share, too. So share is a is
- 47:01an acronym that summarizes all five of
- 47:04the elements I'm going to talk about. So
- 47:05now they know there are five and now
- 47:07they can walk back to them. Oh, what was
- 47:09S? What was H? What was A? R and E. So
- 47:11now that I've introduced share, I'm
- 47:14going to break it down and you're going
- 47:15to hear me hear me walk through it
- 47:17things with one single word. And that
- 47:19word is share. I recommend you write
- 47:21this down. It's important. S H A R E.
- 47:26Five elements.
- 47:28Let's dig into it. The S in share.
- 47:32Something you'll see me do as well.
- 47:34You'll hear me say it at the start. The
- 47:38S in share. And at the end of each
- 47:40point, you will hear me say it again. So
- 47:43the S in share is this because I don't
- 47:46want there to be any confusion. And the
- 47:48more you repeat the message, the clearer
- 47:50it is. Is stand out. Do you stand out
- 47:54when you speak? Because in your
- 47:56day-to-day conversations, you'll hear
- 47:58the same questions, talk about the same
- 48:00topics, but generally your response will
- 48:02also be the same. And when everything is
- 48:05the exact same, it tells our brain, hey,
- 48:07this is not really important. We don't
- 48:09have to remember this. But if something
- 48:11sticks out, if it stands out, you
- 48:14remember. So here's an example.
- 48:17I introduced the S. I defined the S. Now
- 48:22I'm giving an example of the S which is
- 48:25a story. And in this talk that's about
- 48:2817-ish minutes long. I tell seven
- 48:31stories which is a lot. So you'll see
- 48:33how I keep the stories extremely short
- 48:35and concise. I was once checking in at a
- 48:38hotel. I meet the receptionist and she
- 48:41asked me a simple question. She asked,
- 48:43"How are you doing today?" To which I
- 48:46said, "Good."
- 48:48Check me in. I move to the side. a
- 48:50riveting conversation.
- 48:53Then the person behind me wearing this
- 48:54cowboy hat, he steps up front and she
- 48:57asks him the same exact question. How
- 49:00are you doing today? Just a little bit
- 49:02of detail in the character wearing a
- 49:04cowboy hat. Add some visuals to the
- 49:07story. He looks up at her and says,
- 49:10"Absolutely phenomenal."
- 49:14And if you were there and you looked at
- 49:16the receptionist's face, you would have
- 49:18seen her completely light up and she
- 49:20said, "Wow, what did you have for
- 49:22breakfast today?"
- 49:24If you were there and you looked at the
- 49:27receptionist's face, you would have seen
- 49:29her face. You you you you. This is
- 49:33something that I I do very intentionally
- 49:36because I want them to feel involved in
- 49:38the story. Now, all of a sudden, they're
- 49:41having a conversation. Now, you might be
- 49:43thinking, "Okay, well, this sounds like
- 49:44an insignificant conversation." And
- 49:46you're right, it was. But why do I still
- 49:51remember it? It's been 12 years.
- 49:56Why do I still remember it? It's been 12
- 50:00years. High in the energy and then I'm
- 50:03going down step by step, keeping that
- 50:06variation. I remember it because it
- 50:10stood out. It was just a little bit
- 50:13different.
- 50:14>> So, I introduced the point. I explained
- 50:17what it is. I told a story. And then I
- 50:20connected the story back to the point.
- 50:22So, I'm reminding them several times
- 50:25again and again so they don't forget.
- 50:26>> So, think about your day-to-day
- 50:27conversations. Can you say something a
- 50:29little bit different that stands out so
- 50:32people remember? This is the call to
- 50:34action. What should they do? So, for
- 50:36each of the points, you'll notice I
- 50:38introduce the point. I define the point.
- 50:41I tell a story. I remind them of how
- 50:44that story connects to the point. And
- 50:45then I tell them what to do. What's the
- 50:47message here? You'll see me do this for
- 50:49the next few points as well. So the S in
- 50:51share is stand out. There you go. So at
- 50:55the end I will repeat the S is stand out
- 50:58because I don't want them to forget. The
- 51:00H in share is highlight what's
- 51:03important. Highlight what's important.
- 51:06Have you ever listened to a story a
- 51:08friend of yours is telling you and
- 51:10they've been talking for 18 minutes and
- 51:12you're wondering what is your point?
- 51:14What are you trying to say? Have you
- 51:16ever seen a presentation that has 10
- 51:18bullet points and 85 slides and you're
- 51:21thinking what am I supposed to remember?
- 51:24Well, I've been guilty of delivering
- 51:25this presentation. I once did it in
- 51:27front of 90 executives and afterwards
- 51:30this one executive comes up to me and he
- 51:33looked like a like an Indian Harrison
- 51:34Ford with a mustache. I don't know why
- 51:36that's important, but go with me here.
- 51:38He came up to me.
- 51:40>> Just enough detail, enough detail about
- 51:42the character and then I move on.
- 51:44>> And he says, "I have one question about
- 51:46your presentation." I said, "Sure.
- 51:50If someone invited you to their home for
- 51:52dinner, would you go empty-handed?"
- 51:56I'm thinking, "What what the heck is
- 51:57this guy talking about? Did you listen
- 51:59to my presentation?" "No, I wouldn't go
- 52:01empty-handed. I'd take a box of
- 52:03chocolates or something." He said,
- 52:04"Okay." Would you take the box just like
- 52:06that?
- 52:08I said, "No, I wrap it in gift wrap and
- 52:11make it look." Now, notice how this
- 52:13entire story is in dialogue. He said
- 52:15this, I said that. He said this, I said
- 52:17that. It sounds like an actual
- 52:19conversation happening.
- 52:20>> Nice. And then I take it. Okay. You take
- 52:22the gift wrap. You take the gift and you
- 52:24give it to them. What do they do with
- 52:26it? If you notice there, there was a bit
- 52:29of a slip up. You take the gift and you
- 52:31give it to them.
- 52:33I said, "You take the gift wrap."
- 52:36Said, "No, I wrap it in gift wrap and
- 52:39make it look nice and then I take it."
- 52:41Okay, you take the gift wrap. You take
- 52:43the gift and so I say, "Okay, you take
- 52:45the gift wrap." Whereas it was supposed
- 52:47to be, "Okay, you take the gift and you
- 52:49give it to them." And because I've
- 52:51rehearsed it 200 times or however many
- 52:54times, I know the sequence of words. But
- 52:57no one else would have noticed this. And
- 53:00people get tripped up about this. Oh my
- 53:01god, I I I stumbled on a word. I I said
- 53:04this instead of that. It doesn't matter.
- 53:06People can't tell what's in the script.
- 53:08In fact, you will see me stumble one
- 53:09more time later on. But most people just
- 53:12cannot tell if the rest of the mess is
- 53:14intact. You give it to them. What do
- 53:16they do with it?
- 53:18I said they open it and they eat the
- 53:20chocolates. This whole story is building
- 53:22anticipation. People are wondering,
- 53:24"What's the point? What's going on here?
- 53:25Why is this guy asking you these
- 53:26questions?" And slowly but surely, I'm
- 53:28revealing the answer. He said, "Okay."
- 53:30And what do they do with a gift wrap?
- 53:33I said, "Toss it in the trash." And then
- 53:36he looked at me dead in the eye and
- 53:39said, "And that's what I did with your
- 53:41presentation.
- 53:43I tossed it in the trash because you
- 53:45gave me the slides, the information, the
- 53:47fluff, but you did not tell me what was
- 53:51important. You gave me the gift wrap,
- 53:54not the gift."
- 53:56This is me making the point. gave me the
- 53:59gift wrap, not the gift. So, this is
- 54:01about highlighting what's important.
- 54:02Now, I'll connect it to the broader
- 54:03point.
- 54:05Now, I'm thinking, this guy's never been
- 54:06invited to dinner before, and I
- 54:08certainly not going to do that either.
- 54:10But he was right. How often do we share
- 54:13information and throw information that
- 54:15no one remembers?
- 54:18High energy, low energy. How often do we
- 54:20share information that no one remembers?
- 54:22So, when you speak, highlight what's
- 54:25important. Literally tell people, "Hey,
- 54:27this is important. Pay attention. What
- 54:29I'm about to say is important. Write
- 54:31this down." Tell them what to look for
- 54:34because people don't remember what you
- 54:35say. They remember what you want them to
- 54:38remember. Now, this phrase, this is the
- 54:41only phrase that actually bothered me
- 54:42about the talk. This is what I was
- 54:44supposed to where I was supposed to
- 54:46reintroduce my message. So, I was
- 54:47supposed to say, "It's not what you say,
- 54:49it's what they remember." But for
- 54:50whatever reason, it didn't come out that
- 54:52way. It it came out rephrased. Tell them
- 54:55what to look for.
- 54:56>> So again, the phrase is it's not what
- 54:59you say, it's what they remember. But
- 55:00notice how I say it.
- 55:01>> Because people don't remember what you
- 55:02say, they remember what you want them to
- 55:05remember.
- 55:06>> It came out differently. And in none of
- 55:08my rehearsals have I ever said it like
- 55:10that. It's the first time it came out
- 55:12and it came out that way on the stage.
- 55:15But again, notice if someone heard that,
- 55:18they would never even think twice. It
- 55:20would never even occur to them. because
- 55:22I know what I wanted to say. I know what
- 55:25I said and what I didn't say. The the
- 55:28con of being so rehearsed and practicing
- 55:30so many times is that you get too
- 55:32attached to your script. So, I've had to
- 55:34train myself, hey, if it comes out
- 55:36differently, it's okay. Don't worry
- 55:38about it. You're not there to perform.
- 55:39You're there for the audience. And even
- 55:41though the the phrasing was a little
- 55:43different, the message still got across.
- 55:45And I repeat the message many more times
- 55:47as well. So, I'm not I'm not terribly
- 55:49worried about it, but I wanted to point
- 55:50it out for you just so you see, hey,
- 55:52every single word does not have to be
- 55:54perfect. So, say it in a way that they
- 55:56remember. So, the H in share is
- 55:59highlight what's important.
- 56:02>> Same thing, introduce a message and at
- 56:05the end I introduce the message and
- 56:07remind them of the me again. The A in
- 56:10share is address them when you speak.
- 56:13When something is about you, you're a
- 56:16lot more likely to remember it. If I was
- 56:18talking about the tax rates in Japan
- 56:20right now, you would think, "What does
- 56:21this have to do with me?" And your brain
- 56:23would discard it. But if something is
- 56:25about you, you're more likely to
- 56:26remember it. So, here's an example. I
- 56:29once went into a networking event. I
- 56:31didn't know anyone. So, I took a friend
- 56:32of mine, charismatic guy. Him and I walk
- 56:35in together, and if you were there with
- 56:37me, and you looked over at him, in about
- 56:3915 minutes, you would have seen about
- 56:41eight people around him. Again, if you
- 56:45were there, you looked over at him, you
- 56:46you you you
- 56:48keep noticing that trick. Mind you, he
- 56:50didn't know anyone as he stepped in. So,
- 56:52I'm looking over at him, thinking, "What
- 56:54kind of voodoo is this guy pulling? How
- 56:56are so many people gravitating towards
- 56:58him?" So, I lean over to him and I
- 57:01notice he's saying this one phrase to
- 57:04everyone,
- 57:06building anticipation again. He's saying
- 57:08this one phrase to everyone. I want them
- 57:10guessing. What was he saying? And the
- 57:13moment he says it, their ears perk up
- 57:15and they remember him. He was speaking
- 57:18to this one woman and as she's talking,
- 57:21he says,
- 57:23"You know what I noticed about you?
- 57:27You know what I noticed about you?" The
- 57:30moment he said that, her face lit up and
- 57:32she said, "What?
- 57:34You're such an articulate speaker. You
- 57:36must be a lawyer."
- 57:38and she smiles and says, "No, I just
- 57:40work in insurance." But that's the first
- 57:43time I've heard that
- 57:44>> dialogue back and forth dialogue make it
- 57:46sound real.
- 57:47>> And every single time he would do that,
- 57:50he would get the same reaction. And the
- 57:52funny thing is half the time he was
- 57:54wrong,
- 57:55but people were curious why he thought
- 57:58that about them. And it reminded me of
- 58:00the Dale Carnegie quote who said the one
- 58:03thing people like more than talking
- 58:05about themselves
- 58:07is hearing about themselves. So when you
- 58:11speak hearing [snorts]
- 58:13about themselves again the energy shift.
- 58:15The one thing people like more than
- 58:17talking about themselves is hearing
- 58:21about themselves. This is what creates
- 58:23emotional change. You'll see me do this
- 58:26throughout the speech when people come
- 58:27up to you and say, "Wow, that was so
- 58:29motivating, so inspiring. I really felt
- 58:31it." The tonal change is what does that.
- 58:35Can you address them? Can you use the
- 58:38word you and make it about them? If it's
- 58:41relevant to them, then they're going to
- 58:42pay attention. So, the A in share is
- 58:45address them. The R in share is to be
- 58:50repeatable.
- 58:52What does it mean to be repeatable?
- 58:55If I have a conversation with you, if I
- 58:57listen to you, can I remember it enough
- 58:59to repeat it in my head and then
- 59:01possibly repeat it to other people? Can
- 59:04I share it? When you watch a good movie,
- 59:07you can share the entire plot with
- 59:09someone else because you remember it and
- 59:10you can repeat it. I used to work as a
- 59:13recruiter. It was my job to call people.
- 59:17Are you seeing the same format at every
- 59:19point? Introducing it, expanding on it,
- 59:22going into a story, and then making a
- 59:24point and then reminding them of the
- 59:26point over and over and over again and
- 59:28see if they were a good fit for the job
- 59:29and then forward their application to
- 59:31the hiring manager. I was asked to look
- 59:34for an event organizer. So, I
- 59:36interviewed many people and one person,
- 59:38let's call him Sam, I'm interviewing him
- 59:40and he has the least amount of
- 59:42experience of anyone I'm speaking. You
- 59:44can also notice a body language here.
- 59:45When I say least, I use my body to
- 59:48demonstrate that. I try to use my body
- 59:50to describe what I'm talking about. And
- 59:53if I am feeling emotion in that moment,
- 59:54I want to describe the emotion to as I'm
- 59:58speaking to him, I ask him a typical
- 59:59interview question. What made you apply
- 1:00:01for the role? to which he said, "Yaser,
- 1:00:05I started working at events with my
- 1:00:07uncle when I was a kid and I loved doing
- 1:00:10it, but very quickly I climbed to the
- 1:00:13ceiling of my
- 1:00:14>> Again, you can see the the gesture being
- 1:00:15used to describe
- 1:00:16>> the role in my country and there wasn't
- 1:00:18much else I could do for it. So I knew
- 1:00:20that I wanted to take the next step in
- 1:00:22my career, but I wanted to work for a
- 1:00:24company that pri prioritizes or
- 1:00:27organization sustainability and be
- 1:00:30focused on the environment.
- 1:00:32So notice there was a bit of a stumble
- 1:00:35there like right. So let me rewind
- 1:00:38there. As painful as it is for me to
- 1:00:40watch it, but notice it and be focused.
- 1:00:43>> But it was so short that unless you're
- 1:00:46looking for absolute impeccable speech
- 1:00:50quality, which we're not looking for.
- 1:00:52You wouldn't have noticed it. So watch
- 1:00:54again. But I wanted to work for a
- 1:00:55company that pri prioritizes or
- 1:00:58organization sustainability and be
- 1:01:01focused on the environment.
- 1:01:03>> The way I was supposed to say this is a
- 1:01:05company that prioritizes
- 1:01:07sustainability and the environment. But
- 1:01:09for whatever reason I said organization
- 1:01:12and be focused on the environ but it it
- 1:01:14was such a small thing. Again I'll
- 1:01:16rewind it in your head. This always will
- 1:01:19happen. I noticed some of the other
- 1:01:21speakers do this too. They'll come off
- 1:01:23the stage and this is what they will
- 1:01:24remember. Oh my god, I can't believe I
- 1:01:26stumbled on my word that one time. No
- 1:01:28one is going to remember. If all people
- 1:01:31remember from your entire speech is how
- 1:01:33you had that one stumble, it doesn't
- 1:01:35mean that stumble was a problem. It
- 1:01:37means the rest of your speech was the
- 1:01:39problem. [laughter] Make it so memorable
- 1:01:42that these small things are not an
- 1:01:44issue.
- 1:01:44>> Sustainability and be focused on the
- 1:01:47environment.
- 1:01:48Just a tiny little tumble. Now, I'll
- 1:01:50tell you when this happens to you, you
- 1:01:52will feel like it's the end of the world
- 1:01:53in the moment. Oh my god, everyone can
- 1:01:56hear me. They can all tell I'm fumbling.
- 1:01:58But it's is barely noticeable. I hope I
- 1:02:01hope you can see this. That's why I'm
- 1:02:02pointing it out. This will happen. Allow
- 1:02:04it to happen. Don't worry about it.
- 1:02:06Don't seek perfection. If anything, it
- 1:02:08makes you more relatable. So, I did all
- 1:02:10the research around the world and I
- 1:02:12found your organization. So, I worked
- 1:02:14with an immigration consultant. I came
- 1:02:16all the way out here and this is the
- 1:02:19only job that I've applied for.
- 1:02:23Now I'm thinking, you put all of your
- 1:02:24eggs in my basket. You better hope I put
- 1:02:26you forward. But lucky for him, he gave
- 1:02:30me a story that I could remember and
- 1:02:33repeat.
- 1:02:34>> Notice the body language could remember
- 1:02:36and repeat.
- 1:02:37>> So when I went to the hiring manager, I
- 1:02:39said, "Hey, I spoke to five people and
- 1:02:40they had this experience, this
- 1:02:42certification, this many years of
- 1:02:43experience." But Sam told me this about
- 1:02:47why he applied. What do you think? The
- 1:02:50hiring manager heard the story. She
- 1:02:52said, "Bring him in." And sure enough,
- 1:02:54he got hired. Now, I'm not saying if you
- 1:02:56tell a story, you'll get the job. But if
- 1:02:58you're remembered, you're more likely to
- 1:03:00be considered because people remember
- 1:03:02what you said. So, how can you be
- 1:03:05repeated? You can be repeated using
- 1:03:07stories, phrases, analogies, and
- 1:03:10metaphors. They're easy to remember and
- 1:03:12easy to repeat. It's not what you say,
- 1:03:15it's what they remember.
- 1:03:17>> This is where I'm repeating the message
- 1:03:18again. So, I was supposed to say it this
- 1:03:20way earlier and say it again now and say
- 1:03:22it again at the end, but this time I
- 1:03:24said it correctly, but it doesn't really
- 1:03:26make much of a difference because I
- 1:03:28think the message is coming across. You
- 1:03:29say is what they remember. So, the R in
- 1:03:33share is to be repeatable. Be someone
- 1:03:36who people can listen to and repeat.
- 1:03:39the E and the last element of share. The
- 1:03:43reason I'm saying the last element is
- 1:03:45because I don't want them to feel like
- 1:03:46this list is going to go on forever. The
- 1:03:48moment you say, "Okay, before I close or
- 1:03:50the last thing I want to tell you now,
- 1:03:52people just automatically start paying
- 1:03:54attention to you because they think it's
- 1:03:55about to wrap up." is emotion.
- 1:03:58Do people feel anything when they listen
- 1:04:01to you? Because if they feel it, they
- 1:04:04believe it.
- 1:04:06>> Notice how many times I say phrases that
- 1:04:08rhyme. because when it rhymes, it's just
- 1:04:10easier to remember. And you'll also
- 1:04:12notice when I say something important, I
- 1:04:14say it multiple times. So this phrase,
- 1:04:16if they feel it, they believe it. I want
- 1:04:18you to just notice how many times I say
- 1:04:20it in the section. It they believe it.
- 1:04:23If they don't feel anything when they
- 1:04:26listen to you because if they feel it,
- 1:04:30they believe it. If they feel it, they
- 1:04:33believe it. You ever had someone
- 1:04:34apologize to you, but they didn't sound
- 1:04:36sincere? They said, "I'm sorry." But you
- 1:04:40didn't feel the emotion. If they feel
- 1:04:41it, they believe it.
- 1:04:43>> I've already said it about three times.
- 1:04:45>> I'll take you back to when I was a kid.
- 1:04:46I was invited to a costume birthday
- 1:04:49party and everyone had to dress up as
- 1:04:51their favorite cartoon character. So, I
- 1:04:53dressed up as Bugs Bunny. I show up on
- 1:04:57the day and it just so happens that the
- 1:04:59girl that I have a crush on, she's there
- 1:05:01as well. And there's lots of other
- 1:05:03Batman or Superman's in the room. As
- 1:05:05soon as I walk into the room, she sees
- 1:05:08me and she says, "Of course you're Bugs
- 1:05:10Bunny."
- 1:05:12>> Okay. Now, in this story, I'm setting up
- 1:05:14the audience to expect something
- 1:05:16heartwarming, but then I deliver a a
- 1:05:19very sad conclusion to the story. So, I
- 1:05:23want you to notice how I go up in the
- 1:05:26energy leading up to it, how I'm smiling
- 1:05:28the whole time. I want them to get every
- 1:05:30indication something good is about to
- 1:05:32happen and then I'm going to pull the
- 1:05:33rug from under them. That's what I'm
- 1:05:35trying to do. Okay? So, just pay
- 1:05:37attention to that as I tell the story.
- 1:05:39She sees me and she says, "Of course
- 1:05:42you're Bugs Bunny." When she says that,
- 1:05:45I feel so warm and fuzzy inside because
- 1:05:47I'm thinking, "Wow, she must like me.
- 1:05:49How did she know this about me? This is
- 1:05:51amazing." So, I asked her, "How did you
- 1:05:53know I was going to dress up as Bugs
- 1:05:55Bunny?" And in front of everyone, she
- 1:05:57looks at me and she says, "Because of
- 1:05:59your two large, ugly front teeth."
- 1:06:07Decades later,
- 1:06:10I still remember how that felt.
- 1:06:14I still remember how it felt like a
- 1:06:17dagger through my heart.
- 1:06:20And if you were there with me, if you
- 1:06:22were my friend, if you saw any picture
- 1:06:25of me from that point on in my life, you
- 1:06:27would have seen my mouth closed.
- 1:06:30Can you see the drop in the emotion? How
- 1:06:33much more powerful that makes it? So,
- 1:06:35you set them up and then all of a sudden
- 1:06:37you take the energy away. Now I've gone
- 1:06:39down. Now, the problem is some people
- 1:06:41when they're trying to be inspiring,
- 1:06:43they just have this one sad tone the
- 1:06:46entire time. Then people are just sad by
- 1:06:48your story. So you have to bring them
- 1:06:50back up. So I was high energy, then all
- 1:06:53of a sudden I dropped the energy. It
- 1:06:54went really quiet. Now you'll see me
- 1:06:56pick the energy back up again.
- 1:06:59Because I was ashamed of opening my
- 1:07:01mouth.
- 1:07:03She made me feel emotion in that moment.
- 1:07:08One single sentence can do that to you
- 1:07:10if it's laced with emotion. So when you
- 1:07:13speak, can you not speak like that? Can
- 1:07:15you see how the emotion immediately
- 1:07:17changed? how he went from very sad and
- 1:07:21and serious and then all of a sudden do
- 1:07:23that to you if it's laced with emotion.
- 1:07:26So when you speak, can you not speak
- 1:07:28like that? Can you inspire people? Can
- 1:07:31you motivate people? Can you get them to
- 1:07:32feel excited? Do they feel anything when
- 1:07:35you speak? Because if they feel it, they
- 1:07:38believe it. That's the fourth time I've
- 1:07:40said that phrase in just this one story
- 1:07:43because I want to reiterate it's it's an
- 1:07:46important phrase. is I want to say it
- 1:07:47multiple times.
- 1:07:48>> So speak with emotion. Emotion is the E
- 1:07:51in share. So why should you implement
- 1:07:54any of this?
- 1:07:55>> Okay. So now we've talked about all five
- 1:07:57elements of share. I like ending my
- 1:08:00workshops and my talks by giving them
- 1:08:02the why. Okay. Now you know what to do.
- 1:08:05Now you know how to do it. But why
- 1:08:07should you do it? Because I have to
- 1:08:09inspire them to take action. So what
- 1:08:12you're about to hear is me giving an
- 1:08:14example of how someone can implement all
- 1:08:16five elements of share and make it easy
- 1:08:19to do so. And what's an example of this?
- 1:08:23Many years later after this event, I'm a
- 1:08:25young man with low self-esteem.
- 1:08:28By the way, in none of my 50 rehearsals
- 1:08:30have I ever said that phrase, I'm a
- 1:08:32young man with low self-esteem. When
- 1:08:34you're on stage and you look at people's
- 1:08:36expressions, things just come in your
- 1:08:38head and you can say it. But because I
- 1:08:40know my structure inside out, I can take
- 1:08:42these liberties. I can say this phrase
- 1:08:45here or there, add it, remove it, and I
- 1:08:47know how to get back on track. So, this
- 1:08:49just came to me in the moment and I
- 1:08:51decided to say it. I walk into a grocery
- 1:08:53store like usual. I'm at the cashier and
- 1:08:56she's scanning my groceries and I didn't
- 1:08:59know at the time, but she was about to
- 1:09:01ask me a question that would completely
- 1:09:03change my life. Building a tad bit of
- 1:09:06anticipation again, she asked me,
- 1:09:10"How would you like to pay?"
- 1:09:13To which I said, "Credit card, please."
- 1:09:17She looks up at me, locks her eyes to
- 1:09:20mine, and says, "Huh,
- 1:09:24you've got a good voice."
- 1:09:27And she continues
- 1:09:29scanning my groceries.
- 1:09:32Now I go home and I'm thinking, "Wow,
- 1:09:33she said I have a good voice. Do I have
- 1:09:36a good voice? How long have I had a good
- 1:09:38So here you'll notice my tone becomes
- 1:09:41more playful because I feel like it's
- 1:09:43been too serious for too long. We talked
- 1:09:45about the Bugs Bunny story, which was a
- 1:09:47sad story. Then we talked about me being
- 1:09:49a low self-esteem person at the grocery
- 1:09:51store. I don't want them to feel sad for
- 1:09:52too long. So this is why I'm injecting
- 1:09:54some some humor. And notice it's not I'm
- 1:09:57not cracking a joke here. I'm saying it
- 1:10:00in a way that's playful and that puts
- 1:10:02people in a better mood. So, you don't
- 1:10:04always have to make a joke or try to
- 1:10:06make people laugh. Just say it in a way
- 1:10:08that's amusing to you. Should I be
- 1:10:11talking more? Should I open my mouth?
- 1:10:13Should I do more presentations? And all
- 1:10:15these years later, I now have the
- 1:10:17privilege of speaking to you here. I'm a
- 1:10:20professional public speaker and I coach
- 1:10:22some of the most successful CEOs and
- 1:10:23leaders in the world. But I can trace
- 1:10:26all of that back to those five words
- 1:10:31that woman said to me in that grocery
- 1:10:33store.
- 1:10:36This in my first rehearsal, I said I can
- 1:10:39trace it back to that one sentence. One
- 1:10:43sentence. But when I rehearsed it a few
- 1:10:45times and I said back to five words,
- 1:10:49that just sounded much better. And then
- 1:10:52in the moment, there's another thing I
- 1:10:54said that just sounded really good. You
- 1:10:56I'll play it and you'll see what it is
- 1:10:57and I'll point it out. She changed my
- 1:11:00life with five words because when she
- 1:11:05spoke, what she said stood out. She
- 1:11:09highlighted what was important. She
- 1:11:11addressed me. She said something that
- 1:11:13was repeatable. Do I have a good voice?
- 1:11:15And she made me feel emotion. All five
- 1:11:19elements with five words.
- 1:11:22>> All five elements with five words. I
- 1:11:25have never said that in any rehearsal
- 1:11:27before. It just came to me on the spot
- 1:11:29and I just decided to say it. You're
- 1:11:31going to have this happen. And you have
- 1:11:33to allow yourself to go left and right
- 1:11:35with the script because if you think
- 1:11:37about it, my whole rehearsal process is
- 1:11:39I say it out loud. And the more I say
- 1:11:42it, the more my mind finds finds new
- 1:11:44ways to say it. That's how I workshop my
- 1:11:46material by saying it out loud. I don't
- 1:11:48just look at my notes a million times
- 1:11:50and hope I come up with something. When
- 1:11:51you say it out loud, you tend to say
- 1:11:53differently every time. So, this is no
- 1:11:55different. This is a lot like a
- 1:11:57rehearsal except it's not a rehearsal.
- 1:11:59It's when it counts. But, I'm on stage
- 1:12:01and I said it and it came out a little
- 1:12:03bit differently. And this is the best
- 1:12:05way I could have said it. All five
- 1:12:07elements in just five words. So, you
- 1:12:10have to take the liberty of allowing
- 1:12:11yourself to explore on stage as well.
- 1:12:13Now, what I did with this story, I told
- 1:12:16the story to demonstrate how someone can
- 1:12:19use everything that I've talked about.
- 1:12:21So, at the end, I did a sneaky little
- 1:12:24thing here. I'll rewind. Repeatable. Do
- 1:12:27I have a good voice? And she made me
- 1:12:30feel I used the story also as a recap.
- 1:12:34So, why should you do any of this? I
- 1:12:36told the story. She did this, this,
- 1:12:38this, this, and this. All five elements.
- 1:12:41So now they've heard the recap of the
- 1:12:44entire five elements. I don't have to
- 1:12:46say, "Okay, let's do a quick recap.
- 1:12:48Okay, now let me tell you a story about
- 1:12:50someone who implemented this." I
- 1:12:51combined both of them into one single
- 1:12:54story because again, I have about 15
- 1:12:57minutes here. So let's continue and
- 1:12:58let's see how I wrap it up. Emotion, all
- 1:13:02five elements with five words.
- 1:13:06So let me ask you this. What if every
- 1:13:08single time you were in a presentation,
- 1:13:12a conversation, people remember what you
- 1:13:14say? Here, I'm trying to paint a
- 1:13:17positive picture of the future. Imagine
- 1:13:20if XYZ happens. If you use share,
- 1:13:22imagine if all of this happens. I'm I
- 1:13:25want them to think about what's
- 1:13:27possible. What if you're in a job
- 1:13:28interview or you're meeting your
- 1:13:30soulmate for the first time? They
- 1:13:32remember what you say. What if you are
- 1:13:34raising your kids, giving them advice on
- 1:13:36how to chase their dreams, and stay away
- 1:13:38from the dangers in life? They remember
- 1:13:41what you say.
- 1:13:43>> They remember what you say. They
- 1:13:45remember what you say. I said it three
- 1:13:46times because I want to stress on the
- 1:13:48importance of speaking in a way that
- 1:13:50people remember you.
- 1:13:52>> Wouldn't that be a skill worth having? I
- 1:13:55hope I've made the case that it is.
- 1:13:57>> This is me going back to the objective
- 1:13:59of the presentation. I was making a case
- 1:14:01that it's an important skill to have.
- 1:14:03And by this point, I want the audience
- 1:14:05thinking when they hear me say, "Isn't
- 1:14:07that a skill worth having?" I want them
- 1:14:09to think, "Yeah, absolutely. I'm sold."
- 1:14:11Because I believe that you. Now, this is
- 1:14:14a this is the final wrap-up. You'll
- 1:14:16notice what I say here is the same thing
- 1:14:19I say after the first story. Almost the
- 1:14:22same exact sequence. The only thing I
- 1:14:24flip is the final message. Earlier, I
- 1:14:27introduced the final message first. It's
- 1:14:29not what you say, it's what they
- 1:14:31remember. Here, I introduce it right at
- 1:14:33the end because people remember the last
- 1:14:35thing you say. So, I'll say all three
- 1:14:38phrases again. You'll notice those
- 1:14:39phrases
- 1:14:40>> the case that it is because I believe
- 1:14:42that you have been put on this planet to
- 1:14:45be valuable to the people around you.
- 1:14:48And you cannot be valuable if you are
- 1:14:51not memorable. People cannot follow what
- 1:14:55they forget. So if you forget every
- 1:14:58single thing that I have said so far,
- 1:15:01just remember this.
- 1:15:04It's not what you say, it's what they
- 1:15:06remember. I'll say it one more time.
- 1:15:10It's not what you say, it's what they
- 1:15:14remember.
- 1:15:16Thank you so much.
- 1:15:20Okay, let me rewind this. There's a lot
- 1:15:22that happened there that I want to point
- 1:15:23out for you. what they for
- 1:15:27people cannot follow what that it is
- 1:15:31because I believe that you have been put
- 1:15:34on this planet to be valuable to the
- 1:15:37people around you. Now this phrase you
- 1:15:41cannot be valuable if you're not
- 1:15:42memorable. This was supposed to be the
- 1:15:45main idea of my talk when I was writing
- 1:15:47the script. This was the main sentence
- 1:15:50and I had written my entire talk around
- 1:15:52it. But then the more I said it, the
- 1:15:54more I said I said, "Okay, is is being
- 1:15:56valuable something that most people
- 1:15:58think about? I know they want to be
- 1:15:59valuable, but they might not think about
- 1:16:01it. I'm not sure." So I workshopped it.
- 1:16:03And in one of the rehearsals, I said
- 1:16:05something like, "It's not what you say,
- 1:16:06it's what they remember." And the moment
- 1:16:08I said it, "Oh, that sounds pretty good.
- 1:16:10Actually, that sounds really good." So
- 1:16:12then I kept rehearsing it with that
- 1:16:14phrase instead. And I found, at least
- 1:16:16for me, it sounded better. But then I
- 1:16:19really like the other phrase, too. So, I
- 1:16:22wanted to keep both them in there, but I
- 1:16:24didn't want to overload them. I didn't
- 1:16:26want to throw every single phrase in
- 1:16:28there. I wanted to still emphasize one
- 1:16:31main phrase, but also use the other
- 1:16:33ones. That's why you see me using if it
- 1:16:35if you're not memorable. What was it? If
- 1:16:37you are not valuable, you are not
- 1:16:38memorable. If you if you want to be
- 1:16:40valuable, you have to be memorable.
- 1:16:42People cannot follow what they forget.
- 1:16:44All of these phrases, if they feel it,
- 1:16:45they believe it. I sprinkle them
- 1:16:47throughout the presentation because it
- 1:16:50might resonate with one person, it might
- 1:16:51resonate with a different kind of
- 1:16:54person. You never know what phrase
- 1:16:55resonates with what person. So, I still
- 1:16:57included them, but I stressed on that
- 1:17:00final phrase. Now, what I also did, and
- 1:17:02we'll watch the closing again, is I
- 1:17:05raised the energy up right at the end.
- 1:17:08If you forget every single thing that
- 1:17:10I've said, just remember this. This goes
- 1:17:14back to my point about highlighting
- 1:17:17what's important. I'm literally telling
- 1:17:19them, just remember this. If you forget
- 1:17:21everything, which most people will
- 1:17:23forget 99% of your your speech, just
- 1:17:26remember this. And then I hammer my
- 1:17:28message, the one thing I want them to
- 1:17:30remember. So, let's watch again and I'll
- 1:17:32point some something else out as well.
- 1:17:34>> And you cannot be valuable if you are
- 1:17:38not memorable. People cannot follow what
- 1:17:41they forget. So if you forget every
- 1:17:44single thing that I have said so far,
- 1:17:47just remember this.
- 1:17:50And here the reason I went up before is
- 1:17:54because I want to add that emotional
- 1:17:55contrast. But also when you want to make
- 1:17:58a point, don't scream the point. Don't
- 1:18:01shout the point. You want to say it
- 1:18:03almost like a whisper. Because what
- 1:18:05happens when we whisper? People think
- 1:18:07it's important. It's a secret. It's
- 1:18:09something that we should lean closer to
- 1:18:10listen to. So that's why if you forget
- 1:18:13everything, just remember this. What is
- 1:18:17the audience thinking now? Oh, let me
- 1:18:18lean closer. He just wants me to
- 1:18:20remember this phrase must be important.
- 1:18:22Let me lean closer and listen. And then
- 1:18:24I deliver the phrase. But I don't
- 1:18:26deliver it once. I deliver it twice. And
- 1:18:29there's something else I do. After I say
- 1:18:32it the first time, I immediately say,
- 1:18:35"Let me say it one more time." Because
- 1:18:37what I don't want happening is I say it
- 1:18:39one time and they start applauding and
- 1:18:42then I continue saying it and then it
- 1:18:44kills the applause and they won't
- 1:18:45applaud the second time. So that's why
- 1:18:47you need to make it abundantly clear
- 1:18:49that you're not finished until you're
- 1:18:51finished. So just notice there's a lot
- 1:18:53of finesse and poise that goes into
- 1:18:55this. After I finish, you'll also notice
- 1:18:58me take a couple of seconds before I
- 1:19:00actually close. Watch.
- 1:19:02>> It's not what you say, it's what they
- 1:19:05remember. I'll say it one more time.
- 1:19:08>> Did you notice how it was I didn't even
- 1:19:10finish the sentence. I It was almost
- 1:19:12like one long sentence.
- 1:19:13>> What they remember. I'll say it one more
- 1:19:15time.
- 1:19:16>> I didn't even give them a chance to
- 1:19:17applause because I didn't want them to
- 1:19:21be valuable to the people around you is
- 1:19:25what they remember.
- 1:19:28>> One more time.
- 1:19:29>> It's not what you say.
- 1:19:32Every single thing that I have said so
- 1:19:34far, just remember this.
- 1:19:38It's not what you say, it's what they
- 1:19:41remember. I'll say it one more time.
- 1:19:44It's not what you say, it's what they
- 1:19:48remember.
- 1:19:51Thank you so much.
- 1:19:55I took a two, three second pause right
- 1:19:57after that final word. what they
- 1:20:01remember
- 1:20:03and then I said thank you because I want
- 1:20:06the words to sink in. If I said if I
- 1:20:09said something like if you forget
- 1:20:11everything just remember this. It's not
- 1:20:12what you say it's what to remember.
- 1:20:14Thank you very much. I run through it. I
- 1:20:17ran through the emotion. I need to let
- 1:20:19it sink in. And what I'm doing in my
- 1:20:21head is when I say the phrase and I'm
- 1:20:24not saying anything. I'm thinking 1 2 3
- 1:20:28and then I continue. So that's how I
- 1:20:31laid out my entire talk. I hope you got
- 1:20:32a step-by-step breakdown. Now let's have
- 1:20:35a look at what happened before when I
- 1:20:37arrived at the venue. What happened
- 1:20:39afterwards? You can check that out in
- 1:20:40the next module.
- 1:20:43And that is the entire process of how I
- 1:20:45crafted, rehearsed, and delivered my
- 1:20:47TEDex talk to get more than a million
- 1:20:49views. I hope you learned a lot that you
- 1:20:52can implement in your own presentation
- 1:20:53in your own TEDex talk. And if you would
- 1:20:56like to work with my team and I to
- 1:20:57become a better communicator, a better
- 1:20:59speaker, check out the links in the
- 1:21:01description for coaching and training.
- 1:21:03See you in the next one.
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