How To Fix Snapchat Support Code SS06 — Transcript

Full transcript

1. 0:00In today's video, I'm going to quickly
2. 0:01show you how to fix this annoying
3. 0:03problem of having Snapchat in here stuck
4. 0:06on this pop-up or prompt which says,
5. 0:08"Due to repeated attempts or other
6. 0:10suspicious activity, your access to
7. 0:12Snapchat is temporarily disabled." Or
8. 0:14simply something related to support code
9. 0:17SS06
10. 0:18right here. This is a common error that
11. 0:20many users face while trying to log in
12. 0:23or trying to use Instagram. And this may
13. 0:26restrict you from logging in or from
14. 0:28uploading stuff on Snapchat. So, I'm
15. 0:31going to show you how to fix this
16. 0:32annoying problem in here. But, do not
17. 0:34forget, if you find my content useful,
18. 0:36give it a thumbs up, consider
19. 0:37subscribing, and like the video as it
20. 0:39really really helps me out reaching out
21. 0:42to more people and consequently help
22. 0:44more people fixing tech issues. Now,
23. 0:46first things first, this is something we
24. 0:48may fix at the moment or it may be
25. 0:50something that may take some time.
26. 0:52Usually, Snapchat restricts us with that
27. 0:55specific error code when we violate the
28. 0:58specific community guideline on
29. 1:00Snapchat. That may be, for example,
30. 1:02uploading several stuff or several posts
31. 1:05onto Snapchat or using VPN to spoof your
32. 1:08location or something that may trick the
33. 1:10algorithm or that violates Snapchat
34. 1:13community guideline. So, you need to
35. 1:15ensure that you do not violate several
36. 1:17times, otherwise you may be permanently
37. 1:20banned from Snapchat and from using
38. 1:23Snapchat on your iPhone device or your
39. 1:26Android device, regardless of the device
40. 1:28that you've got. Now, the very first
41. 1:30thing we're going to be doing in here is
42. 1:31to actually hop into settings of our
43. 1:34device. This can be your iPhone as well
44. 1:36as your Android phone, no problem. Hop
45. 1:37into settings, and then you want to
46. 1:39scroll down all the way to a section
47. 1:41where you do have the settings related
48. 1:43to your Snapchat account. In my case,
49. 1:45I'm going to tap on apps, for example,
50. 1:47down here as I do have an iPhone. And
51. 1:49then I'm going to scroll down all the
52. 1:50way to Snapchat. And then here I do have
53. 1:52all the settings related to Snapchat.
54. 1:54Permission to use my microphone,
55. 1:56permission to use my camera and stuff
56. 1:58like that. So, what you want to do is
57. 2:00tap on location and ensure that it's set
58. 2:03to always. That's the very first step or
59. 2:05simply turn it on if you do have a
60. 2:07different operating system with a
61. 2:09different designation in here. But, what
62. 2:11you want to do is grant access of your
63. 2:14location to Snapchat so they can
64. 2:16actually locate you and see that you are
65. 2:18located in a familiar location you used
66. 2:20to be and this may allow you to gain
67. 2:23access to Snapchat. Now, if that doesn't
68. 2:26fix the problem, do not worry. We're
69. 2:27moving into the next step. We're going
70. 2:29to close settings and then we're going
71. 2:30to reopen settings and now we want to
72. 2:32search for VPN. If you have an iPhone,
73. 2:35all you need to do is scroll down and
74. 2:36tap on VPN in here and see if you do not
75. 2:39have a turned on VPN service. If you
76. 2:41have something like connected, you just
77. 2:43want to toggle it off to turn it off. If
78. 2:45you're unable to find VPN here, you can
79. 2:47simply search by tapping at the top or
80. 2:49at the bottom depending on the software
81. 2:51version that you do have. Simply search
82. 2:52for VPN real quick and then see if you
83. 2:56do not have any VPN option turned on or
84. 2:59your phone connected to a VPN service.
85. 3:01If you have an Android device, you can
86. 3:03also search because on settings you do
87. 3:05have a bar to search for a specific
88. 3:07setting. So, you want to search for VPN
89. 3:09and see if you do not have any VPN
90. 3:11turned on. Once you've turned it off,
91. 3:13you want to close Snapchat real quick
92. 3:15and then you want to reopen Snapchat to
93. 3:17see if you can now log in into Snapchat
94. 3:19without any problem. So, give it a try
95. 3:22and see if it sorts out the problem or
96. 3:24not. Now, if the problem still persists,
97. 3:26you're unable to log in. We're moving
98. 3:28into the next step where I would
99. 3:30recommend you to restart your device.
100. 3:33Now, if you do have an iPhone, I would
101. 3:35recommend you to force restart your
102. 3:37device which is a specific way of
103. 3:39restarting that actually cleans up a lot
104. 3:41of bugs and errors on your device.
105. 3:43Especially when you've just changed a
106. 3:45few settings, it's important to force
107. 3:47restart so that updates and all the
108. 3:49changes you've made actually take
109. 3:51effect. If you do have an iPhone 8 or
110. 3:54later models, in order to force restart,
111. 3:56all you need to do is rapidly tap on
112. 3:58volume up and then down and then press
113. 4:00and hold the power button continuously.
114. 4:01Do not release the power button until
115. 4:03you see the Apple logo on your screen.
116. 4:05There we go. I'm still pressing my power
117. 4:07button. I'm still pressing the button.
118. 4:10So, once you see Apple logo on your
119. 4:12screen, you're going to release the
120. 4:13power button and let your iPhone turn on
121. 4:16normally. Essentially, what a force
122. 4:18restart does, it's as if we've
123. 4:20disconnected the battery from our
124. 4:21motherboard or from our device and then
125. 4:23we've reconnected it. It doesn't delete
126. 4:25any sort of data or anything like that.
127. 4:28It's just a restart on your device. Now,
128. 4:31if you do have, for example, an iPhone 7
129. 4:33or 7 Plus, in order to force restart,
130. 4:36all you need to do is just press and
131. 4:37hold the volume down along with the
132. 4:39power button. Press and hold both of the
133. 4:41buttons continuously until you see the
134. 4:43Apple logo and then you're going to
135. 4:44release both of the buttons combination.
136. 4:47Now, if you do have a much older iPhone
137. 4:49device with a physical home button down
138. 4:50here, in order to force restart, all you
139. 4:53need to do is press and hold that
140. 4:54physical home button along with the
141. 4:56power button. Press and hold both of the
142. 4:57buttons continuously until you see the
143. 5:00Apple logo and then you're going to
144. 5:01release both of the buttons combination.
145. 5:03Now, if you do have an Android device,
146. 5:05all you want to do is simply restart
147. 5:07your device by pressing and holding the
148. 5:09power button and then sliding to power
149. 5:11it off or tapping on a specific button
150. 5:13to turn off your phone and then you want
151. 5:15to turn it back on. Now, once you've
152. 5:17turned it back on, you want to disable
153. 5:19your Wi-Fi and try to open up Snapchat
154. 5:22or log in to Snapchat using your mobile
155. 5:24data or your cellular carrier data,
156. 5:27right? So, you want to open up Snapchat
157. 5:29real quick and then you want to see if
158. 5:30the problem gets sorted out, if it
159. 5:32allows you to log in and use your
160. 5:35Snapchat account normally. Now, if the
161. 5:37problem persists, what you're going to
162. 5:38do is simply uninstall Snapchat, of
163. 5:41course, after following all these steps
164. 5:43because they are in a sequence where one
165. 5:45step actually complements the other. So,
166. 5:48we're going to uninstall Snapchat real
167. 5:50quick. Press and hold on Snapchat,
168. 5:52simply tap on remove app or uninstall or
169. 5:55delete app depending on your device,
170. 5:57okay? If it's an Android, the process
171. 5:59may be a bit different. May jiggle and
172. 6:01then you need to tap on X. There we go.
173. 6:03Next up, you want to open up App Store
174. 6:05or simply open up your Play Store and
175. 6:07then you want to search for Snapchat
176. 6:10real quick and download it one more
177. 6:12time. But this time you want to download
178. 6:14it with your cellular data or using your
179. 6:16cellular data and not Wi-Fi. So, here on
180. 6:19App Store or Google Play Store, we're
181. 6:21going to search for Snapchat real quick.
182. 6:24There we go. Snapchat is right here. And
183. 6:26then we're going to tap on download to
184. 6:28download Snapchat from scratch. Now,
185. 6:30this process will take you a couple of
186. 6:31seconds or minutes depending on your
187. 6:33internet speed. Just be patient, relax,
188. 6:36and wait, and let your device do its
189. 6:38thing. It's going to install Snapchat
190. 6:40into your device real quick. And please
191. 6:42attempt this after restarting your
192. 6:44device as we've done in the previous
193. 6:46steps. So, once we're done installing
194. 6:48it, we're going to search for Snapchat
195. 6:49in here within the home screen. There we
196. 6:51go. We do have it right here. Tap on
197. 6:53Snapchat and then you want to try
198. 6:54logging in one more time. Now, if you
199. 6:56see something like remove account, you
200. 6:58can also tap on remove and then re-login
201. 7:01from scratch because your device may
202. 7:03remember your account because you've
203. 7:05logged in previously, right? So, you
204. 7:07want to log in, type in your password or
205. 7:09anything like that, and then you're good
206. 7:11to go. You want to test it out one more
207. 7:12time to see if the problem is sorted out
208. 7:15or not. Allow everything that it's going
209. 7:17to ask you so it can get so it can gain
210. 7:19access to your microphone, to your
211. 7:20camera, and stuff like that, okay? So,
212. 7:23don't allow it at the moment. Continue,
213. 7:25continue, continue. Share all contacts.
214. 7:27There we go. Now, you want to give you
215. 7:28one more try and see if the problem is
216. 7:30sorted out right now. This should
217. 7:32definitely solve the problem. If it
218. 7:33doesn't, the only thing I would
219. 7:35recommend you is to contact Snapchat
220. 7:37support team by hopping into Google,
221. 7:40searching for Snapchat support team, and
222. 7:42then you can email them and say, "Hey, I
223. 7:44believe my account has been accidentally
224. 7:46suspended, and I do see this error SS06.
225. 7:49Please unblock my account or unban my
226. 7:50account." And you can ask them to
227. 7:53actually clean this error from your
228. 7:55account. But be gentle and humble, and
229. 7:57do not forget to insert your Snapchat
230. 7:59username as well as your email address
231. 8:01so they can reach out back to you from
232. 8:03that website form that you're going to
233. 8:05fill it up. Thank you so much for making
234. 8:07it till the end of the video. And if you
235. 8:08find my content useful, give it a thumbs
236. 8:10up. Consider subscribing, and like the
237. 8:12video as it really, really helps me out
238. 8:14to reach out to more people and
239. 8:16consequently help more people fixing
240. 8:18tech hacks as well. I'll see you in the
241. 8:20next one. Have a great day.